Video editor Jobs in Qatar
446 Jobs Found
Audio Visual (AV) Commissioning Engineer is responsible for the configuration, programming, testing, calibration, and successful handover of audio-visual solutions in various environments, ensuring that all systems meet project specifications and client requirements. Key Responsibilities Commission AV systems (audio, video, lighting, and control), ensuring seamless integration and optimal performance across all components. Perform system testing, troubleshooting, and fault resolution to maintain functional, high-quality AV installations. Calibrate audio and video devices (speakers, microphones, displays, projectors, and cameras) for best sound and visual quality. Collaborate with designers, programmers, and project managers for smooth project delivery and system optimization. Document the commissioning process, including system configuration, test results, and any modifications. Provide training to clients and end-users on system operation and maintenance. Integrate AV control systems and fine-tune user interfaces (touch panels, control software). Ensure systems adhere to current industry standards (HDMI, HDBase T, Dante, AES67, etc.). Perform on‑site testing of Large format displays, LED walls, projection systems, and video walls<br>Essential Skills and Qualifications Strong technical knowledge of AV devices, connectivity protocols, networking, and control systems programming. Technical expertise with amplifiers, DSP processors, displays, projectors, signal routing, and AV software. Proficiency in AV system calibration tools and measurement equipment. Effective communication skills for coordinating with teams and clients. Problem solving, troubleshooting, and attention to detail. Ability to work independently or as part of a team, often on-site at project locations. Familiarity with products and platforms such as Crestron, Extron, QSC, Teams, and Zoom is an advantage. Degree in electrical /electronic engineering, AV technology, computer science, with 5 – 8 years of relevant experience preferably with system integrators. Industry certifications, such as CTS (Certified Technology Specialist), are desirable.
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<span></span><p><span>Own preventive and corrective maintenance performance for all systems within the Operations Centre discipline.</span><br></p><br><p><span>•</span><span> Lead subject-matter experts and ensure adequate certified technical coverage.</span><br></p><br><p><span>•</span><span> Manage technical competency assessments and sign-off within the team.</span><br></p><br><p><span>•</span><span> Review and approve method statements, SOPs, and preventive-maintenance schedules.</span><br></p><br><p><span>•</span><span> Provide technical input to the Change Advisory Board for proposed changes affecting Operations Centre systems.</span><br></p><br><p><span>•</span><span> Ensure operational availability, SLA performance, maintenance completion, and reduction of repeat incidents.</span><br></p><br><br><span>Requirements</span><p><span>Bachelor's degree or Diploma in Engineering, IT, or a relevant technical discipline.</span><br></p><br><p><span>•</span><span> Minimum 10 years of hands-on experience with relevant systems in a large enterprise or airport environment.</span><br></p><br><p><span>•</span><span> Certifications relevant to Desktop Support, AV/Video-Wall Systems, and Server/Application systems.</span><br></p><br><p><span>•</span><span> ITIL Foundation certification.</span><br></p><br><p><span>•</span><span> Strong technical understanding of desktop, AV/video-wall, server, and application environments.</span><br></p><br><p><span>•</span><span> Strong OEM/vendor relationship and escalation-management skills.</span><br></p><br><p><span>•</span><span> Strong leadership, mentoring, problem-solving, and technical decision-making capability.</span><br></p><br><br> </div>
Design and architect end-to-end AI solutions that address complex business challenges across the sports, sports performance, education, and healthcare sectors. Develop compelling AI business cases by identifying high-value use cases and leveraging machine learning, natural language processing, computer vision, and advanced data analytics. <br>Translate business requirements into scalable, secure, and high-performing AI architectures that integrate seamlessly with existing enterprise systems, with a particular focus on sports-specific applications and performance optimization.<br>Responsibilities<br>AI Solution Architecture & Delivery:Design and implement scalable AI architectures using cloud-native platforms (Azure AI Foundry, Google Agent Space). Leverage pre-built AI services (NLP, computer vision, predictive analytics) to accelerate solution delivery. Align AI solutions with organizational priorities in sports, healthcare, and education.<br>Enterprise System & Data Integration:Integrate cloud AI services with ERP, CRM, medical, and sports performance platforms. Enable connectivity between structured (databases, KPIs) and unstructured (documents, video, medical records) data sources. Apply APIs, middleware, and automation tools to streamline data flows and pipelines.<br>AI Governance & Risk Management:Ensure compliance with GDPR, HIPAA, and local data regulations. Monitor AI systems for bias, transparency, and explainability. Apply security and governance best practices in AI deployment.<br>Applied AI Enablement:Deploy and customize existing AI models for real-world use cases. Configure conversational AI, knowledge agents, and analytics tools to support operations. Evaluate updates from cloud AI providers and implement improvements.<br>Stakeholder & Client Management:Partner with internal stakeholders to identify opportunities for applied AI adoption. Demonstrate practical AI solutions with measurable business value. Act as a trusted advisor for AI-enabled transformation<br>Performance & Scalability:Optimize applied AI systems for speed, scalability, and reliability. Implement monitoring and continuous improvement mechanisms. Define KPIs and track ROI of AI deployments<br>Qualifications<br>8+ years of experience in Solution Architecture with minimum of 4 years of experience in applied AI/ML projects. Bachelor's Degree in Computer Science Or Artificial Intelligence, Data Science or Engineering. Bilingual (Arabic Speaker) Mandatory<br>Certifications<br>AI Software development related certifications such as MS Certified AI Developer or Architect Azure AI Foundry and Google Cloud AI/ML platforms Software development related certifications such as MS Certified Developer or Architect <br>Required Skillsets:<br>Expertise in developing AI projects. Proficient in AI concepts, tools, frameworks and models. Proficient in multiple solution architecture techniques such as conducting architecture evaluation using scenarios, component modelling and impacts analysis Proficient in SDLC, requirements analysis, high level and detailed technical design. Proficiency in Azure AI Foundry for enterprise AI deployment and lifecycle management. Hands-on expertise with Google Agent Builder, Google SDK for mobile agents, and multi-agent systems. Strong knowledge of Advanced RAG for enterprise-scale knowledge management. Skilled in database and data architecture (SQL, NoSQL, vector databases, knowledge graphs). Ability to design applied AI systems that are secure, scalable, and performance-optimized. Strong communication skills to bridge technical teams and business stakeholders.
About the Role Arkan Marketing Services is looking for a creative, organised, and results-driven Marketing Specialist to join our team in Doha. This is a hands-on role covering content planning, graphic design, social media management, paid advertising, campaign coordination, and performance reporting. The ideal candidate must be comfortable managing several marketing activities simultaneously, switching between priorities, and delivering high-quality work within deadlines. We are looking for someone proactive who can take ownership without requiring constant follow-up.<br>Key Responsibilities• Prepare weekly and monthly social media content plans.• Develop ideas for posts, Reels, Stories, campaigns, promotions, product launches, and seasonal activities.• Design social media posts, Stories, banners, advertisements, and other marketing materials.• Write clear and engaging captions, campaign copy, and promotional content.• Manage social media pages, publishing schedules, and daily content activity.• Monitor social media trends and introduce fresh, relevant content ideas.• Set up, manage, and optimise paid advertising campaigns across Meta, Tik Tok, Snapchat, and Google.• Monitor campaign performance and recommend improvements based on results.• Test different creatives, audiences, offers, placements, and campaign structures.• Track and report key performance indicators, including sales, ROAS, CPA, CTR, CPC, conversions, reach, and engagement.• Prepare regular marketing reports with clear findings and recommended actions.• Coordinate with team members on products, campaigns, offers, content requirements, and deadlines.• Support product launches, promotions, influencer activities, and other marketing initiatives.• Manage multiple ongoing campaigns, projects, and marketing requests simultaneously.• Ensure all marketing work follows the approved brand identity, quality standards, and deadlines.<br>Qualifications• Bachelor’s degree in Marketing, Communications, Graphic Design, Business Administration, or a related field, or equivalent practical experience.• Proven hands-on experience in marketing, social media, content creation, graphic design, paid advertising, or a similar role.• Strong graphic design skills and proficiency in Adobe Photoshop, Illustrator, Canva, Figma, or similar tools.• Practical experience using Meta Ads Manager.• Good knowledge of Instagram, Tik Tok, Snapchat, Facebook, and current social media trends.• Good understanding of digital advertising metrics, including ROAS, CPA, CTR, CPC, and conversions.• Ability to plan content, design creatives, manage campaigns, and analyse results.• Strong organisational, multitasking, and time-management skills.• Able to work under pressure, manage changing priorities, and meet deadlines.• Proactive, independent, and able to take full ownership of assigned tasks.• Experience in fashion, retail, beauty, luxury, or e-commerce is an advantage.• Video-editing skills using Cap Cut, Adobe Premiere Pro, or similar software are an advantage.• Experience with Shopify, influencer marketing, Google Analytics, Meta Pixel, Tik Tok Pixel, or other tracking tools is an advantage.• Strong English communication skills; Arabic is an advantage.• Based in Qatar and available to work full-time on-site in Doha.<br>How to Apply Send your CV and portfolio or relevant work samples to:career@arkanmktg.comSubject: Marketing Specialist – Your Name
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Summary<br><br>The role of the Secretary is primarily to support the Senior Leadership Team in day to day tasks by providing secretarial and administrative assistance, and secondly to assist the Senior Leadership Team where required. The role of the Secretary is to ensure that the good image of QNB is enhanced through efficient and timely actions.<br><br>The successful candidate will be highly efficient & well organized, with attention to detail and the capability of anticipating needs, taking the initiative to resolve issues/implement improvements. will demonstrate an engaging, positive personality with good interpersonal skills - a proven team player. will be able to evidence good judgement and adaptability in managing the day-to-day workflow and prioritizing various projects. will be proficient in using quality, professional oral and written skills to project a positive image of the business, to interact professionally with clients and associates at all times and to promptly respond to requests with accuracy and a courteous demeanour.<br><br>Experience<br><br>Provide support to the Senior Leadership Team in their day to day tasks, organising agendas, trips, writing mails/couriers and preparation of documents/meeting materials, presentations and assisting on general Branch administration matters Interact proactively with the various departments within the Branch and the Head Office to ensure smooth communication. Arrange regular travel itineraries – flights, hotels, cars etc., and prepare materials and itineraries for those trips. Manage complex diaries and organize internal and external meetings, including client meetings, senior management functions, and video/conferences calls. In addition, you will handle incoming and outgoing correspondence. Provide support to senior VIP visits to Head Office including travel logistics and schedules etc.<br><br>Qualifications<br><br>Bachelor Degree5+ years of experience out of which a minimum of 2 years at a similar executive level Demonstrate Secretarial / PA experience within a service oriented organization, preferably in the financial services industry. Evidence having supported a busy personal and professional schedule of a senior manager who is travelling, as well as managing the demanding needs of a team.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Role Summary<br><br>The role of the Secretary is primarily to support the Senior Leadership Team in day to day tasks by providing secretarial and administrative assistance, and secondly to assist the Senior Leadership Team where required. The role of the Secretary is to ensure that the good image of QNB is enhanced through efficient and timely actions.<br><br>The successful candidate will be highly efficient & well organized, with attention to detail and the capability of anticipating needs, taking the initiative to resolve issues/implement improvements. will demonstrate an engaging, positive personality with good interpersonal skills - a proven team player. will be able to evidence good judgement and adaptability in managing the day-to-day workflow and prioritizing various projects. will be proficient in using quality, professional oral and written skills to project a positive image of the business, to interact professionally with clients and associates at all times and to promptly respond to requests with accuracy and a courteous demeanour.<br><br>Role Decription<br><br>Provide support to the Senior Leadership Team in their day to day tasks, organising agendas, trips, writing mails/couriers and preparation of documents/meeting materials, presentations and assisting on general Branch administration matters Interact proactively with the various departments within the Branch and the Head Office to ensure smooth communication. Arrange regular travel itineraries – flights, hotels, cars etc., and prepare materials and itineraries for those trips. Manage complex diaries and organize internal and external meetings, including client meetings, senior management functions, and video/conferences calls. In addition, you will handle incoming and outgoing correspondence. Provide support to senior VIP visits to Head Office including travel logistics and schedules etc.<br><br>Qualifications<br><br>Bachelor Degree5+ years of experience out of which a minimum of 2 years at a similar executive level Demonstrate Secretarial / PA experience within a service oriented organization, preferably in the financial services industry. Evidence having supported a busy personal and professional schedule of a senior manager who is travelling, as well as managing the demanding needs of a team.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
<p><strong>Job Summary: </strong></p><p>The Senior Digital Motion Designer is responsible for creating high-quality motion graphics, animations, and visual effects for digital platforms including social media, advertisements, and internal communications. This role involves developing animated content aligned with Power International Holding’s brand, collaborating with cross-functional teams, and ensuring visual consistency across all motion assets. Key functions include storyboarding, editing, integrating sound and visual effects, and applying advanced animation techniques. The position demands strong creative vision, technical proficiency, and the ability to manage multiple projects under tight deadlines.</p><p><br></p><p><strong>Job Responsibilities: </strong></p><ul><li>Design and produce high-quality motion graphics, animations, and visual effects for various digital platforms, including social media, corporate presentations, advertisements, and internal communications.</li><li>Develop engaging and innovative animated content that aligns with Power International Holding’s branding and marketing objectives.</li><li>Collaborate with marketing strategists, content creators, and video production teams to deliver visually compelling multimedia content.</li><li>Edit and enhance video footage by integrating motion graphics, typography, sound design, and visual effects.</li><li>Maintain a consistent brand identity across all motion-based content, ensuring alignment with corporate guidelines.</li><li>Brainstorm and conceptualize creative storytelling techniques to enhance the effectiveness of video content.</li><li>Develop storyboards, mood boards, and style frames for motion graphics projects.</li><li>Utilize 3D animation, kinetic typography, and compositing techniques to create visually stunning motion pieces.</li><li>Work closely with internal teams, including designers, videographers, and marketing managers, to develop and execute motion design projects efficiently.</li><li>Manage multiple projects simultaneously while meeting tight deadlines and maintaining high-quality standards.</li><li>Stay updated on the latest design trends, software, and emerging technologies to bring innovation to projects.</li><li>Ensure all motion graphics and videos are optimized for different digital platforms (social media, web, presentations, etc.).</li><li>Maintain a well-organized digital asset library for motion design elements and templates.</li></ul><p><br></p><p><strong>Knowledge and Skills:</strong></p><ul><li>Proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Illustrator, Photoshop).</li><li>Expertise in motion design, kinetic typography, 2D & 3D animation, and video editing.</li><li>Experience with 3D software (Cinema 4D, Blender, or similar) is a plus.</li><li>Strong understanding of color grading, lighting, and visual composition.</li><li>Knowledge of audio editing and sound design for motion graphics.</li><li>ERP knowledge preferably SAP functional skills.</li></ul><p><br></p>
Job Summary We are seeking an experienced AV Pre-Sales & Design Engineer to design, develop, and support integrated Audio-Visual solutions for a wide range of projects. The successful candidate will be responsible for analyzing client requirements, preparing technical designs and proposals, developing project documentation, and providing technical support throughout the pre-sales process. Key Responsibilities System Design Design integrated AV systems, including but not limited to displays, LED video walls, projectors, audio systems, DSPs, control systems, video conferencing solutions, and AV network infrastructure. Select appropriate equipment based on technical requirements, performance, compatibility, reliability, and budget. Prepare system architecture diagrams, signal flow diagrams, rack layouts, equipment layouts, and other design documentation. Pre-Sales & Tender Support Develop detailed technical proposals, Bills of Quantities (BOQ/BOM), compliance statements, and technical submissions. Review tender specifications and ensure proposed solutions fully comply with or exceed client requirements. Coordinate with manufacturers and suppliers to obtain quotations, technical information, and product clarifications. Provide technical support to the sales team during client meetings, presentations, and tender clarification stages. Engineering Documentation Produce all AV engineering documentation required for project execution, including but not limited to:Shop drawings System schematics Rack elevations Signal flow diagrams Bills of Materials (BOM) Bills of Quantities (BOQ) Request for Information (RFI) responses Change Orders Installation drawings Operation & Maintenance (O&M) manuals As-built and project close-out documentation Prepare technical submittals and installation documentation in accordance with project specifications and client requirements. Qualifications & Experience Bachelor's Degree in Electronics Engineering or a related engineering discipline. Minimum 5 years of experience in the Audio-Visual (AV) industry, with a strong background in AV system design and pre-sales engineering. Demonstrated experience preparing AV system designs, technical proposals, BOQs, and tender documentation. Strong knowledge of professional AV technologies, including video conferencing, digital signal processing (DSP), AV-over-IP, control systems, and networking fundamentals. Preferred Certifications AVIXA CTS, CTS-D, or CTS-ICrestron Certification Extron Certification Dante Certification QSC Certification Other recognized professional AV industry certifications are an advantage.
Job Summary We are seeking an experienced AV Pre-Sales & Design Engineer to design, develop, and support integrated Audio-Visual solutions for a wide range of projects. The successful candidate will be responsible for analyzing client requirements, preparing technical designs and proposals, developing project documentation, and providing technical support throughout the pre-sales process. Key Responsibilities System Design Design integrated AV systems, including but not limited to displays, LED video walls, projectors, audio systems, DSPs, control systems, video conferencing solutions, and AV network infrastructure. Select appropriate equipment based on technical requirements, performance, compatibility, reliability, and budget. Prepare system architecture diagrams, signal flow diagrams, rack layouts, equipment layouts, and other design documentation. Pre-Sales & Tender Support Develop detailed technical proposals, Bills of Quantities (BOQ/BOM), compliance statements, and technical submissions. Review tender specifications and ensure proposed solutions fully comply with or exceed client requirements. Coordinate with manufacturers and suppliers to obtain quotations, technical information, and product clarifications. Provide technical support to the sales team during client meetings, presentations, and tender clarification stages. Engineering Documentation Produce all AV engineering documentation required for project execution, including but not limited to:Shop drawings System schematics Rack elevations Signal flow diagrams Bills of Materials (BOM) Bills of Quantities (BOQ) Request for Information (RFI) responses Change Orders Installation drawings Operation & Maintenance (O&M) manuals As-built and project close-out documentation Prepare technical submittals and installation documentation in accordance with project specifications and client requirements. Qualifications & Experience Bachelor's Degree in Electronics Engineering or a related engineering discipline. Minimum 5 years of experience in the Audio-Visual (AV) industry, with a strong background in AV system design and pre-sales engineering. Demonstrated experience preparing AV system designs, technical proposals, BOQs, and tender documentation. Strong knowledge of professional AV technologies, including video conferencing, digital signal processing (DSP), AV-over-IP, control systems, and networking fundamentals. Preferred Certifications AVIXA CTS, CTS-D, or CTS-ICrestron Certification Extron Certification Dante Certification QSC Certification Other recognized professional AV industry certifications are an advantage.
Job Summary We are seeking an experienced AV Pre-Sales & Design Engineer to design, develop, and support integrated Audio-Visual solutions for a wide range of projects. The successful candidate will be responsible for analyzing client requirements, preparing technical designs and proposals, developing project documentation, and providing technical support throughout the pre-sales process. Key Responsibilities System Design Design integrated AV systems, including but not limited to displays, LED video walls, projectors, audio systems, DSPs, control systems, video conferencing solutions, and AV network infrastructure. Select appropriate equipment based on technical requirements, performance, compatibility, reliability, and budget. Prepare system architecture diagrams, signal flow diagrams, rack layouts, equipment layouts, and other design documentation. Pre-Sales & Tender Support Develop detailed technical proposals, Bills of Quantities (BOQ/BOM), compliance statements, and technical submissions. Review tender specifications and ensure proposed solutions fully comply with or exceed client requirements. Coordinate with manufacturers and suppliers to obtain quotations, technical information, and product clarifications. Provide technical support to the sales team during client meetings, presentations, and tender clarification stages. Engineering Documentation Produce all AV engineering documentation required for project execution, including but not limited to:Shop drawings System schematics Rack elevations Signal flow diagrams Bills of Materials (BOM) Bills of Quantities (BOQ) Request for Information (RFI) responses Change Orders Installation drawings Operation & Maintenance (O&M) manuals As-built and project close-out documentation Prepare technical submittals and installation documentation in accordance with project specifications and client requirements. Qualifications & Experience Bachelor's Degree in Electronics Engineering or a related engineering discipline. Minimum 5 years of experience in the Audio-Visual (AV) industry, with a strong background in AV system design and pre-sales engineering. Demonstrated experience preparing AV system designs, technical proposals, BOQs, and tender documentation. Strong knowledge of professional AV technologies, including video conferencing, digital signal processing (DSP), AV-over-IP, control systems, and networking fundamentals. Preferred Certifications AVIXA CTS, CTS-D, or CTS-ICrestron Certification Extron Certification Dante Certification QSC Certification Other recognized professional AV industry certifications are an advantage.
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<p><b>EY Qatar Assurance – Financial Accounting Advisory Services Graduate opportunities </b></p><br><p><b>Location: Qatar, Doha</b></p><br><p><b>What if your career could have a lasting impact on you, and on the world?</b></p><br><p>Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and, in the future, – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.</p><br><p>The exceptional EY experience. It's yours to build.</p><br><p><b>The opportunity: your next adventure awaits</b></p><br><p>You will be working with one of the most trusted, respected and influential teams in the industry. Global Assurance’s purpose is to inspire confidence and trust to help build a better working world. We do so by protecting and serving the public interest, promoting transparency, supporting investor confidence and economic growth and nurturing talent to provide future business leaders for the global marketplace. Click here to learn more about our Assurance service line.</p><br><p>The opportunity is specifically in the Financial Accounting Advisory Services (FAAS) sub-service line under Assurance. Our FAAS practice supports our clients in determining, monitoring and disclosing financial and non-financial insights to their stakeholders. With approximately 6,000 professionals in 25 regions, our multidisciplinary teams work with clients on projects such as managing accounting and reporting challenges, transaction accounting, corporate governance, corporate treasury services and audit remediation.</p><br><p>If you have graduated from university, or will do soon, the EY Graduate Program could be just the job for you. You will be part of a team working with interesting clients, while earning a salary. We will help you develop the things you are naturally good at and learn new skills for your career too.</p><br><p><b>What we look for:</b></p><br><ul><li>You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.</li><li>You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers.</li><li>You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.</li></ul><p><b>Criteria:</b></p><br><ul><li>Bachelor’s or master’s degree: Accounting, Finance, Engineering or any related degree background</li><li>Bachelor’s degree: completed within the past 18 months of applying to the graduate program</li><li>Only Qatari nationals will be considered</li></ul><p><b>What’s in it for you</b></p><br><ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.</li><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together.</li></ul><p><b>What you can expect</b></p><br><ul><li><b>Step 1: Apply</b></li></ul><p>If you can confidently demonstrate that you meet the criteria above, please complete the online application as soon as possible. Make sure to answer all questions.</p><br><p>Make sure you apply early and do not forget to follow the instructions carefully and answer all the questions to ensure your application is successful.</p><br><ul><li><b>Step 2: Test</b></li></ul><p>After we review your application, you will receive an invitation email from ‘EY Careers to complete the EY online assessments. Approach the tests as you would approach any new challenge. It might be tough, but you can do it!</p><br><ul><li><b>Step 3: On Demand Interview</b></li></ul><p>Upon passing the assessments, you will receive an email invitation to complete a prerecorded video interview. You will be required to record yourself responding to behavioral based questions. Being yourself is key to passing this step of the recruitment process.</p><br><ul><li><b>Step 4: Attend</b></li></ul><p>Once you have been shortlisted, you may be invited to attend a recruitment day or an interview. This is your opportunity to visit our office, speak with our people and ask questions about life and work at EY.</p><br><ul><li><b>Step 5: Receive</b></li></ul><p>If you are a great fit for the opportunity, you will receive an offer to join EY and begin your career at one of the best companies to work for. It’s time to celebrate.</p><br><p><b>EY | Building a better working world</b></p><br><p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p><br><p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p><br><p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p><br><p><b>Join us in building a better working world.</b></p><br><p><b>Learn more about Life@EY by following our social media channels:</b></p><br><p>Facebook <u>@</u>EYMENACareers, Twitter <u>@</u>EY_CareersMENA, Instagram @EYCareersMENA , LinkedIn EY</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
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<span>Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding & access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support & Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 & Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management & Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base & Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring & Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools & Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS & cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer & Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Cold Email Outreach Specialist / Outbound Lead Generation Representative Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours Location: Remote (Middle East) About the Role We’re hiring a highly proactive and performance-driven Cold Email Outreach Specialist to generate qualified pipeline through strategic outbound email campaigns.<br> This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification.<br> You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.<br> This is not a passive list-sending role.<br> We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.<br> The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.<br> What You’ll Own Prospect Research & List Building • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools • Segment prospects by ICP, industry, role, company size, and geography • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout • Maintain organized prospect databases and outreach tracking systems Cold Email Campaign Execution • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences • Build and launch multi-step outbound campaigns across 4–8 touchpoints • Personalize messaging using prospect, company, and industry insights • Monitor campaigns daily and optimize based on engagement and performance metrics Deliverability & Inbox Health • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics • Rotate inboxes and sending accounts to maintain campaign performance • Troubleshoot deliverability issues proactively before performance drops Campaign Optimization & Reporting • A/B test subject lines, messaging, CTAs, and send times • Track open rates, positive reply rates, bounce rates, and conversion metrics • Continuously optimize messaging and targeting strategies based on data • Maintain organized reporting dashboards and outreach documentation Lead Qualification & CRM Management • Monitor campaign replies and categorize prospect responses accurately • Identify and route qualified leads to sales teams with proper context and notes • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems • Ensure all engagement data remains clean and organized Compliance & Best Practices • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards • Maintain suppression lists and opt-out processes correctly • Follow outbound best practices to protect sender reputation and campaign performance What Makes You a Great Fit • Strong persuasive and concise copywriting skills • Highly analytical and performance-driven mindset • Comfortable working with outbound tools and technical deliverability systems • Organized, proactive, and execution-focused • Strong attention to detail with campaign monitoring and reporting • Comfortable testing, iterating, and optimizing continuously Required Experience & Skills • 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker • Experience writing outbound email copy and managing campaigns • Strong Excel or Google Sheets skills for prospect and campaign management • Excellent written English communication skills Preferred Experience • Experience managing deliverability and inbox health at scale • Familiarity with DNS setup, SPF, DKIM, and DMARC basics • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses • Experience working closely with SDR or Account Executive teams • Familiarity with outbound automation and CRM workflows What a Typical Day Looks Like A Cold Email Outreach Specialist’s day revolves around building pipeline through outbound campaigns and performance optimization.<br> You will: • Research and build targeted prospect lists • Launch and monitor cold email sequences • Review deliverability metrics and inbox health • Optimize messaging, targeting, and campaign structure • Manage replies and qualify interested prospects • Update CRM systems and maintain campaign documentation In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.<br> Key Metrics for Success (KPIs) • Open rates consistently meeting or exceeding benchmarks • Positive reply rates and qualified conversations generated • Bounce rates maintained below acceptable thresholds • Consistent outbound campaign execution and optimization • CRM accuracy and lead tracking completeness • Growth in qualified outbound pipeline opportunities Interview Process • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (Cold Email Sequence Exercise) • Client Interview • Offer & Background Verification #ColdEmail #OutboundMarketing #LeadGeneration #SDR #B2BMarketing #EmailOutreach #SalesDevelopment #RemoteJobs #Apollo #Instantly #HubSpot #LinkedInSalesNavigator #OutboundSales</span> </div>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Digital Motion Designer is responsible for creating high-quality motion graphics, animations, and visual effects for digital platforms including social media, advertisements, and internal communications. This role involves developing animated content aligned with Power International Holding’s brand, collaborating with cross-functional teams, and ensuring visual consistency across all motion assets. Key functions include storyboarding, editing, integrating sound and visual effects, and applying advanced animation techniques. The position demands strong creative vision, technical proficiency, and the ability to manage multiple projects under tight deadlines.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span>Design and produce high-quality motion graphics, animations, and visual effects for various digital platforms, including social media, corporate presentations, advertisements, and internal communications.</span></span></span></span></p><br>
<p><span><span><span><span>Develop engaging and innovative animated content that aligns with Power International Holding’s branding and marketing objectives.</span></span></span></span></p><br>
<p><span><span><span><span>Collaborate with marketing strategists, content creators, and video production teams to deliver visually compelling multimedia content.</span></span></span></span></p><br>
<p><span><span><span><span>Edit and enhance video footage by integrating motion graphics, typography, sound design, and visual effects.</span></span></span></span></p><br>
<p><span><span><span><span>Maintain a consistent brand identity across all motion-based content, ensuring alignment with corporate guidelines.</span></span></span></span></p><br>
<p><span><span><span><span>Brainstorm and conceptualize creative storytelling techniques to enhance the effectiveness of video content.</span></span></span></span></p><br>
<p><span><span><span><span>Develop storyboards, mood boards, and style frames for motion graphics projects.</span></span></span></span></p><br>
<p><span><span><span><span>Utilize 3D animation, kinetic typography, and compositing techniques to create visually stunning motion pieces.</span></span></span></span></p><br>
<p><span><span><span><span>Work closely with internal teams, including designers, videographers, and marketing managers, to develop and execute motion design projects efficiently.</span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span>Manage multiple projects simultaneously while meeting tight deadlines and maintaining high-quality standards.</span></span></span></span></p><br>
<p><span><span><span><span>Stay updated on the latest design trends, software, and emerging technologies to bring innovation to projects.</span></span></span></span></p><br>
<p><span><span><span><span>Ensure all motion graphics and videos are optimized for different digital platforms (social media, web, presentations, etc.).</span></span></span></span></p><br>
<p><span><span><span><span>Maintain a well-organized digital asset library for motion design elements and templates.</span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span>Proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Illustrator, Photoshop).</span></span></span></span></p><br>
<p><span><span><span><span>Expertise in motion design, kinetic typography, 2D & 3D animation, and video editing.</span></span></span></span></p><br>
<p><span><span><span><span>Experience with 3D software (Cinema 4D, Blender, or similar) is a plus.</span></span></span></span></p><br>
<p><span><span><span><span>Strong understanding of color grading, lighting, and visual composition.</span></span></span></span></p><br>
<p><span><span><span><span>Knowledge of audio editing and sound design for motion graphics.</span></span></span></span></p><br>
<p><span><span><span><span>ERP knowledge preferably SAP functional skills </span></span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span><span><span><span><span>Minimum 5 years working experience, 3 years relevant working experience, 2 years GCC experience is a plus.</span></span></span></span></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Brand Visibility L3<br>Digital Content L3<br>Leadership_321977503<br>Product/Service Management L3<br>Quality_321977507<br>Resilience<br>Social Media Metrics L3<br>Social Media Strategy L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Graphics Design or Visualization<br><br><br><br>
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Application Deadline: 31 August 2026Department: Food & Beverage Location: Qatar - Doha<br><br>Description<br><br>Position Summary<br>The Audio-Visual (AV) Technician is responsible for the technical setup, operation, troubleshooting, and breakdown of all audio, video, lighting, and staging equipment across the hotel’s venues. This role primarily supports live events in the banquet halls and catering spaces, as well as managing the ambient background music, digital signage, and specialized AV needs within the hotel's restaurants and bars.<br><br>The ideal candidate blends technical expertise with excellent customer service, ensuring seamless execution for corporate meetings, weddings, social galas, and daily restaurant operations.<br><br><br><br>Key Responsibilities<br><br>1. Banquet & Catering Event Execution<br><br>Setup & Strike: Efficiently transport, install, and configure AV equipment (microphones, sound systems, projectors, LED screens, lighting rigs, and staging) according to Event Order (BEO) specifications.<br><br>Live Event Operation: Run the soundboard, switch video feeds, and adjust lighting during live events, presentations, weddings, and conferences.<br><br>Client Support: Act as the on-site technical point of contact for event hosts and guest speakers, conducting tech rehearsals and troubleshooting issues under tight deadlines.<br><br>2. Restaurant & Venue AV Management<br><br>Ambient Environment Control: Maintain and program background music (BGM) systems, zoned audio, and volume levels across different restaurants and lounges to match the time of day and vibe.<br><br>Dining Events: Setup and manage specialized AV for restaurant events, such as live acoustic acts, DJ setups, sports viewing parties, or private dining presentations.<br><br>Digital Signage: Monitor and update digital menu boards, promotional screens, and wayfinding displays throughout the dining and lobby areas.<br><br>3. Maintenance & Asset Protection<br><br>Perform routine preventative maintenance and safety checks on all property AV equipment.<br><br>Track inventory, report damaged gear, and assist in coordinating repairs or equipment rentals.<br><br>Ensure all AV storage rooms are organized, secure, and clean.<br><br><br><br>Skills, Knowledge and Expertise<br><br>Qualifications & Skills Experience: 2+ years of experience as an AV technician, preferably within a hospitality, hotel, or live event production environment.<br><br>Technical Proficiency: * Strong knowledge of audio mixing consoles, wireless microphone frequencies, and signal flow.<br>Experience with video switchers, projectors, HDMI/SDI routing, and aspect ratios.<br><br>Familiarity with basic lighting consoles and DMX programming.<br><br>Understanding of IT networking basics (connecting devices to Wi-Fi/LAN for presentations).<br><br>Soft Skills: Calm under pressure, sharp problem-solving skills, and a polished, professional demeanor suitable for a luxury hospitality environment.<br><br>Physical Requirements: Ability to lift up to 50 lbs, climb ladders, and stand or walk for extended periods during long event shifts.<br><br>Flexibility: Willingness to work a flexible schedule, including early mornings, late nights, weekends, and holidays based on event bookings.
<ul><li><p>Diploma in a related discipline.</p></li><li><p>Minimum 2 to 3 years of experience in CCTV monitoring, command center operations, or security systems.</p></li><li><p>Hands-on experience with Video Management Systems (VMS) and incident reporting procedures.</p></li><li><p>Certification in Milestone or a similar VMS platform is an advantage.</p></li><li><p>Certification in Ipsotek or an equivalent video analytics platform is preferred.</p></li><li><p>Knowledge of cybersecurity practices and MOI SSD compliance standards.</p></li><li><p>Proficient in Microsoft Excel and PowerPoint.</p></li><li><p>Fluency in both English and Arabic.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong analytical, observation, and decision-making abilities.</p></li><li><p>Effective communication and collaboration skills.</p></li><li><p>High level of professionalism and attention to detail.</p></li><li><p>Ability to manage multiple tasks and perform effectively under pressure.</p></li></ul>
CNTXT AI is a leading artificial intelligence company focused on building next-generation AI systems, products, and infrastructure. We specialize in developing multimodal AI, robotics, and intelligent agents, powered by high-quality real-world data. Data is at the core of our innovation. We invest heavily in data collection, annotation, and AI training pipelines to enable advanced systems such as embodied AI and Vision-Language-Action (VLA) models.<br><br>Role Summary<br><br>CNTXT AI is looking for a Robotics Data Collector to support the collection of high-quality robotics and egocentric data used to train AI models.<br>This role involves working hands-on with robotic systems, sensors, and real-world environments to capture multimodal datasets, including video, motion, and interaction data. You will play a key role in enabling the development of intelligent robotic systems and AI agents.<br>The ideal candidate is detail-oriented, technically curious, and comfortable working in lab and controlled real-world environments.<br><br>Key Responsibilities<br><br>1. Data Collection Execution Collect robotics and egocentric (first-person) data using:Cameras (handheld, head-mounted, or robot-mounted) Sensors (IMU, depth cameras, etc.) Execute data collection tasks based on predefined scenarios and protocols. Ensure consistent and accurate recording of actions, interactions, and environments.<br><br><br><br>2. Robotics Operation Support Assist in operating robotic systems (humanoid or mobile robots) during data collection. Support setup and calibration of:Cameras and sensors Recording systems Ensure proper functioning of hardware during experiments.<br><br><br><br>3. Data Quality & Validation Review collected data for:Completeness Clarity Accuracy Identify and flag issues such as:Missing data Recording errors Sensor misalignment Follow quality guidelines to ensure high usability for AI training.<br><br><br><br>4. Experiment Setup & Execution Prepare environments for data collection sessions. Execute tasks such as:Object manipulation Navigation scenarios Human-robot interaction recordings Follow detailed instructions to simulate real-world use cases.<br><br><br><br>5. Documentation & Reporting Maintain records of:Data collection sessions Equipment usage Issues encountered Provide feedback to improve data collection processes and protocols.<br><br><br><br>6. Safety & Compliance Follow all lab safety protocols and operational guidelines. Handle robotics equipment and sensors with care. Ensure compliance with data privacy and security requirements.<br><br><br><br>Required Qualifications<br>0–3+ years of experience Data collection, field operations, or lab environments Technical or hardware-related roles Comfortable working with:Cameras, sensors, and recording devices Basic computer systems and tools Strong attention to detail and ability to follow instructions precisely.<br><br><br><br>Preferred Skills Experience with robotics systems or hardware environments. Familiarity with:Egocentric or first-person data collection Computer vision or AI-related datasets Basic understanding of:Robotics concepts Sensors and data recording tools Experience working in technical labs or research environments.<br><br><br><br>Key Traits Detail-oriented and quality-focused Hands-on and execution-driven Reliable and consistent in following protocols Comfortable working in dynamic environments Curious about robotics and AI<br><br><br><br>Success Metrics Volume and quality of data collected Accuracy and completeness of datasets Adherence to data collection protocols Reduction in data errors and rework Efficiency in executing data collection tasks<br><br><br><br>Why Join CNTXT AIWork on cutting-edge robotics and AI systems Contribute to building next-generation intelligent agents Gain hands-on experience with robotics labs and real-world data Be part of a fast-growing, innovation-driven company
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Summary<br><br>The role of the Secretary is primarily to support the Senior Leadership Team in day to day tasks by providing secretarial and administrative assistance, and secondly to assist the Senior Leadership Team where required. The role of the Secretary is to ensure that the good image of QNB is enhanced through efficient and timely actions.<br><br>The successful candidate will be highly efficient & well organized, with attention to detail and the capability of anticipating needs, taking the initiative to resolve issues/implement improvements. will demonstrate an engaging, positive personality with good interpersonal skills - a proven team player. will be able to evidence good judgement and adaptability in managing the day-to-day workflow and prioritizing various projects. will be proficient in using quality, professional oral and written skills to project a positive image of the business, to interact professionally with clients and associates at all times and to promptly respond to requests with accuracy and a courteous demeanour.<br><br>Experience<br><br>Provide support to the Senior Leadership Team in their day to day tasks, organising agendas, trips, writing mails/couriers and preparation of documents/meeting materials, presentations and assisting on general Branch administration matters Interact proactively with the various departments within the Branch and the Head Office to ensure smooth communication. Arrange regular travel itineraries – flights, hotels, cars etc., and prepare materials and itineraries for those trips. Manage complex diaries and organize internal and external meetings, including client meetings, senior management functions, and video/conferences calls. In addition, you will handle incoming and outgoing correspondence. Provide support to senior VIP visits to Head Office including travel logistics and schedules etc.<br><br>Qualifications<br><br>Bachelor Degree5+ years of experience out of which a minimum of 2 years at a similar executive level Demonstrate Secretarial / PA experience within a service oriented organization, preferably in the financial services industry. Evidence having supported a busy personal and professional schedule of a senior manager who is travelling, as well as managing the demanding needs of a team.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
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<span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management & CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage & Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving & Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience & Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer & Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span>•</span><span> Manage preventive and corrective maintenance performance for all Radio Communications systems, including radio dispatch, voice/VHF, RFID, and related support systems.</span><br></p><br><p><span>•</span><span> Lead subject-matter experts and ensure adequate technical coverage, competency and certification within the team.</span><br></p><br><p><span>•</span><span> Review and approve method statements, SOPs, preventive-maintenance schedules and technical procedures.</span><br></p><br><p><span>•</span><span> Lead root-cause analysis and problem management for major and recurring incidents.</span><br></p><br><p><span>•</span><span> Monitor SLA performance, system availability, maintenance completion, and repeat-incident reduction.</span><br></p><br><p><span>•</span><span> Report technical and operational performance to the Service Delivery Manager.</span><br></p><br><br><span>Requirements</span><p><span>Desktop support certification such as CompTIA, Microsoft, or equivalent.</span><br></p><br><p><span>•</span><span> ITIL Foundation certification and Barco, Extron, or equivalent AV/video-wall training.</span><br></p><br><p><span>•</span><span>*</span><b><b>Minimum 4 years</b></b><span>*</span><span> of hands-on experience supporting the relevant systems in a comparable environment.</span><br></p><br><p><span>•</span><span> Strong knowledge of desktop infrastructure, video-wall systems, processors, displays, firmware, and software maintenance.</span><br></p><br><p><span>•</span><span> Strong diagnostic, troubleshooting, and root-cause-analysis skills.</span><br></p><br><p><span>•</span><span> Experience coordinating with OEMs and managing technical escalations.</span><br></p><br><p><span>•</span><span> Good documentation, knowledge-transfer, and mentoring capability.</span><br></p><br><br><span>Benefits</span><p><span>Bachelor's Degree or Diploma in Engineering, IT, Telecommunications, Electronics, or a related discipline.</span><br></p><br><p><span>•</span><span> Minimum 10 years of hands-on experience with relevant radio communication systems in a large enterprise or airport environment.</span><br></p><br><p><span>•</span><span> Proven experience in team leadership, technical supervision, and mentoring.</span><br></p><br><p><span>•</span><span> Relevant certification or product training in radio/voice systems, VHF, RFID, or frequency-management systems, ITIL Foundation certification.</span><br></p><br><p><span>•</span><span> Strong technical knowledge of radio communications, dispatch systems, voice/VHF infrastructure, and RFID technologies.</span><br></p><br><p><span>•</span><span> Experience managing OEM relationships, vendor escalations, and technical support cases.</span><br></p><br><p><span>•</span><span> Strong troubleshooting, root-cause analysis, problem-solving, and documentation skills.</span><br></p><br><br> </div>