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Financial Accounting Controller <br><br> Job Id :100055451<br><br>Accounting & Auditing<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>Description<br><br>Financial & Accounting: Consolidate and prepare all IFRS financial statements and manage the month/year-end closing for all group entities.<br><br>Audit & Compliance: Lead the external/internal audit process and identify control gaps to improve financial accuracy and governance.<br><br>Tax Compliance & Planning: Manage all tax filings and registrations while ensuring the group stays compliant with evolving local<br><br>regulations.<br><br>Internal Controls & Process Improvement: Enhance accounting policies and drive ERP automation to streamline workflows and strengthen financial controls.<br><br> Qualified Expert: Hold a CPA, CA, ACCA, CMA or equivalent qualification. Audit Firm : No less than 5 years of experience working within a Big Five audit firm Experience: 7–10+ years of total progressive experience Tax Savvy: Solid knowledge of IFRS/GAAP and local tax regulations. Technical: You are a power user of Microsoft Excel and have hands-on experience with major ERP systems (e.g., SAP, Oracle, or Dynamics).<br><br>Management<br><br>Basic Details<br><br>salary : 8000 - 16000 QAR<br><br>Experience : 7 - 10+ Years<br><br>Location : Lusail<br><br>Qualification : CPA, CA, ACCA, CMA<br><br>Posted : 4 months ago<br><br>Job Type : Full-Time<br><br>Company : Al Jaber Group<br><br>Posted By: Bassel Omar<br><br>The current job you are viewing is either old or expired<br><br>Kindly look at the latest jobs<br><br>For the related jobs check below<br><br>Jobs
We are looking for an experienced Onsite Support Engineer to provide second-line technical support for end-user devices, workplace technologies, and enterprise IT environments. The role involves troubleshooting hardware/software issues, supporting VIP users, and ensuring seamless IT operations while meeting SLA commitments. Key Responsibilities:✅ Provide second-line onsite technical support for desktops, laptops, peripherals, and workplace technologies. ✅ Diagnose and resolve hardware, software, operating system, and connectivity-related incidents. ✅ Handle incidents and service requests assigned through the ITSM system within agreed SLA timelines. ✅ Install, configure, troubleshoot, and maintain desktops, laptops, printers, scanners, and approved IT peripherals. ✅ Provide dedicated support to VIP users and critical business users. ✅ Coordinate with Service Desk and resolver teams for escalated incidents. ✅ Perform onsite troubleshooting, root cause analysis, and resolution of recurring technical issues. ✅ Maintain accurate incident records, work notes, and resolution details in the ITSM platform. ✅ Ensure compliance with IT security policies, operational procedures, and IT service management processes. ✅ Contribute to Knowledge Base documentation and knowledge-sharing activities. ✅ Support Major Incident activities and provide onsite assistance during critical service disruptions. ✅ Ensure effective shift handover and continuous support coverage across all operational shifts. Requirements:✔ Diploma or Bachelor's degree in Information Technology, Computer Science, or related field. ✔ ITIL Foundation Certification is strongly preferred. ✔ Minimum 5 years of Desktop Support / Onsite Support experience. ✔ Strong knowledge of:Windows Operating Systems Microsoft 365Active Directory Networking fundamentals Printers & Peripheral troubleshooting Endpoint support✔ Experience working in enterprise IT environments. ✔ Hands-on experience with ITSM tools. ✔ Strong troubleshooting, communication, and customer service skills. ✔ Bilingual communication skills: Arabic & English (50% proficiency preferred). ✔ Willingness to work 24×7 rotating shifts, including weekends and public holidays.
Reporting into the Dukhan Programme Manager, this role is responsible for:<br><br>The Procurement Engineer is responsible for all Dukhan procurement activities and deliverables. Working primarily from the Dukhan site, the Procurement Engineer must ensure the Dukhan requirements are met and, through the Dukhan Programme Manager, the role will ensure the relevant stakeholders are informed and up to date on all procurement activities. Ultimately, the role will be responsible for driving the timely execution of onsite procurement requirements whilst working to support the Qatar Branch Office Procurement to develop sourcing solutions and strategies that drive a value-added procurement service.<br><br>Additionally, the Procurement Engineer must be proactive in engaging Dukhan department managers and team leads to better understand extant and emerging requirements and provide solutions or alternatives when issues occur. Whilst responsible to the Dukhan Programme Manager on a day to day basis, the Procurement Engineer will functionally report to and be accountable to the Qatar Branch Office Procurement Officer. As a result, the role will ensure the Qatar Branch Office Procurement Officer is up to date on all on-going and future activities, lessons learned and provided with any Dukhan issues or concerns that require escalation.<br><br>Core Activity<br><br>Responsibilities Of The Dukhan Procurement Engineer Include<br><br> Development and implementation of a tailored Dukhan Procurement Plan, whilst ensuring adherence to BAE Systems Procurement Functional governance. In coordination with the Qatar Branch Office Procurement Officer, engaging BAE System Procurement function to ensure relevant stakeholders remain informed and up to date on technical activities. Be the Procurement Focal Point for all on-base FSR’s, managing and measuring the day to day contractual performance of the FSR’s iaw. their relevant commercial framework. Provide monthly management reports on FSR performance to relevant Procurement Functional individuals who hold responsibility for the respective suppliers. Provide VFM analysis on FSR performance against their contractual framework, making suggests to the Procurement Function and Qatar Branch Office stakeholders as to routes to additional efficiency/cost savings in future contract negotiations Remain proactive in communications with all stakeholders for the identification and on-going management of Dukhan requirements. Develop knowledge of local markets and suppliers to better inform the ability to meet requirements. Carry out tenders to ensure the most suitable suppliers are utilised whilst implementing cost saving strategies to achieve project cost targets for high value items. Collaborate effectively with all requirement owners to ensure appropriate supplier are engaged and end-user requirements fully understood and communicated. Regularly inform relevant stakeholders on lead times to manage end-user expectations. Engage the Dukhan department managers to ensure mutual understanding and management of the onshore order book, commitment and spend profiles Establish robust, trusted relationships with suppliers for current and potential future requirements, across the Qatar program. Ensure the Qatar Branch Office Procurement Officer is provided with regular updates on supplier activities and lessons learned for application across the Qatar programme Following procurement function guidance and process, raise all relevant documentation related to Dukhan orders and demands. Engage Dukhan stakeholders to drive timely complete of purchase order documentation in-line with requirements. Prepare and agree the appropriate Procurement artefacts are in place to facilitate successful contract execution with any Qatari Suppliers (e.g. DMF’s, Purchase Orders, Payment Plans, CoA’s, and Invoice Transaction). Work closely with relevant stakeholders within Qatar Branch Office to ensure all Supplier invoices are processed and paid in timely manner e.g. Finance Manager. Manage all supplier visits to Dukhan, taking careful consideration of rules and regulations of an active military airbase. Implementation of manageable solution for turnkey, repeatable solutions. Provide comprehensive documentation, on a monthly basis, to inform all UK, Qatar Branch Office and Dukhan personnel on procurement activities. Establish close working relationships with legal and export control functions to ensure all onshore procurement activities are legal and compliant. Ensure any new potential Qatari Suppliers are taken through the due diligence process, in full, prior to engagement. Be present with suppliers and vendors, at their location, to help mature requirement understanding. E.g., producing and collecting samples for further discussions and subsequently providing feedback.<br><br>The Procurement Engineer will often be suppliers only point of contact with BAE Systems, as a result, the Procurement Engineering is expected to act professionally at all times, demonstrating BAE Systems behaviours whilst representing the organisation.<br><br>Requirements<br><br>Essential:<br><br>Qualified, or working towards MCIPs Level 5. A minimum of two years’ experience in a Procurement Engineer role or similar. Experience working in the Middle East. Knowledge of the applicable laws and regulations in both the UK and Qatar. Excellent communication skills with the ability to promote change and communicate effectively with a diverse range of stakeholders. Strong organizational and motivational skills. Able to engage suppliers and vendors from varying cultures with tact and diplomacy. Proven capability in resolving complex issues whilst managing end-user expectations. Ability to react quickly, and positively to change. Competent in the use of IT, spreadsheets, word processing and database management. Must be able to coordinate multiple priorities in a dynamic operating environment, working with a high degree of autonomy. Fluent in English (minimum IELTS 7.0/CEFR C1 for non-native English speakers). Valid Qatar driving license.<br><br>Desirable<br><br>Experience working with a Military customer or in a Military environment. Ability to speak languages common in Qatar i.e., Hindi, Tagalog, Nepali or Arabic.
<p>Company Description Rixos Premium Qetaifan Island North Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><p>Job Description Receptionist This position is responsible for delivering exceptional guest service by ensuring a smooth and efficient Front Office operation. The receptionist serves as the first point of contact for guests, handling arrivals, departures, reservations, and guest inquiries while maintaining the highest standards of hospitality.</p><p>What you will be doing:</p><ul><li>Welcome guests warmly upon arrival and ensure a professional and efficient check-in and check-out experience.</li><li>Register guests, verify reservations, assign rooms, and issue room keys in accordance with hotel policies and procedures.</li><li>Process guest payments, cashiering transactions, currency exchange, and maintain accurate billing records.</li><li>Handle guest inquiries, requests, and complaints promptly, ensuring timely resolution and guest satisfaction.</li><li>Coordinate with Housekeeping, Concierge, Engineering, and other departments to ensure guest requests are fulfilled efficiently.</li><li>Review daily arrival and departure lists, ensuring all special requests, VIP arrivals, and room allocations are properly arranged.</li><li>Promote hotel facilities, outlets, room upgrades, and other services to maximize guest satisfaction and hotel revenue.</li><li>Maintain accurate guest profiles and update guest information in the property management system.</li><li>Ensure the privacy and confidentiality of all guest information at all times.</li><li>Monitor room availability and communicate any discrepancies to the Front Office Supervisor or Duty Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1-2 years of experience in a similar position in the hospitality industry (5* Hotel or resort).</li><li>Diploma in Tourism / Hospitality Management.</li><li>Good in English and communications Skills.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage</li><li>Proficiency in Microsoft Office and hotel Property Management Systems (PMS) such as Opera or similar.</li><li>Good organizational skills with the ability to multitask in a fast-paced environment.</li><li>Strong attention to detail and accuracy in handling guest information and financial transactions.</li><li>Positive attitude with a high level of professionalism and integrity.</li><li>Ability to work flexible shifts, including weekends, public holidays, and night shifts when required.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Execute all carpentry and associated work to the highest professional standards. Constructing and repairing of structures made of wood, plywood and other materials. Maintaining wooden fixtures, furniture, and structures throughout the hotel such as doors, windows, cabinets, shelves, counters, and decorative Working experience working with a wide range of carpentry tools and equipment, such as saws, drills, routers, sanders, planers and chisels, and the ability to use them safely and effectively. Identify, analyze and troubleshoot issues related to wooden structures, fixtures, and furnishings, and develop effective solutions to address them efficiently. Collaborating with other department team members such as Housekeeping, Front Office, etc, while prioritizing work orders, and ensure timely completion of requests.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous work experience as a Carpenter in a hotel environment.</li><li>Proficient in various woodworking techniques, including cutting, shaping, joining, and finishing wood to create functional and aesthetically pleasing structures and furnishings.</li><li>Knowledgeable of local building codes, safety regulations, and industry standards relevant to carpentry work to ensure compliance and safety in all projects.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <div>Job Description</div> <br> <ul> <li>Pick up and drop off hotel guests to and from airports, attractions, business locations, and other destinations.</li> <li>Assist guests with luggage and personal belongings.</li> <li>Operate hotel vehicles safely and comply with all traffic laws and regulations.</li> <li>Follow designated routes while ensuring passenger comfort and safety.</li> <li>Conduct daily vehicle inspections.</li> <li>Greet guests courteously and maintain a professional appearance.</li> <li>Provide information about the hotel and local attractions when requested.</li> <li>Handle guest inquiries politely and efficiently.</li> <li>Monitor arrival and departure schedules.</li> <li>Maintain logs of trips, mileage, fuel consumption, and vehicle maintenance.</li> <li>Ensure vehicle registration, insurance, and licenses are current.</li> <li>Follow hotel safety and security procedures.</li> <li>Report accidents, incidents, or suspicious activities immediately.</li> <li>Coordinate with the front office, concierge, and guest services teams.</li> <li>Assist during special events, VIP arrivals, and group transportation arrangements.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Valid driver's license and clean driving record.</li> <li>Knowledge of local roads and destinations.</li> <li>Excellent customer service and communication skills.</li> <li>Time management and punctuality.</li> <li>Basic vehicle maintenance knowledge.</li> <li>Professional appearance and attitude.</li> </ul> <br> <div><br></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Execute all carpentry and associated work to the highest professional standards. Constructing and repairing of structures made of wood, plywood and other materials. Maintaining wooden fixtures, furniture, and structures throughout the hotel such as doors, windows, cabinets, shelves, counters, and decorative Working experience working with a wide range of carpentry tools and equipment, such as saws, drills, routers, sanders, planers and chisels, and the ability to use them safely and effectively. Identify, analyze and troubleshoot issues related to wooden structures, fixtures, and furnishings, and develop effective solutions to address them efficiently. Collaborating with other department team members such as Housekeeping, Front Office, etc, while prioritizing work orders, and ensure timely completion of requests.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous work experience as a Carpenter in a hotel environment. Proficient in various woodworking techniques, including cutting, shaping, joining, and finishing wood to create functional and aesthetically pleasing structures and furnishings. Knowledgeable of local building codes, safety regulations, and industry standards relevant to carpentry work to ensure compliance and safety in all projects.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Pick up and drop off hotel guests to and from airports, attractions, business locations, and other destinations. Assist guests with luggage and personal belongings. Operate hotel vehicles safely and comply with all traffic laws and regulations. Follow designated routes while ensuring passenger comfort and safety. Conduct daily vehicle inspections. Greet guests courteously and maintain a professional appearance. Provide information about the hotel and local attractions when requested. Handle guest inquiries politely and efficiently. Monitor arrival and departure schedules. Maintain logs of trips, mileage, fuel consumption, and vehicle maintenance. Ensure vehicle registration, insurance, and licenses are current. Follow hotel safety and security procedures. Report accidents, incidents, or suspicious activities immediately. Coordinate with the front office, concierge, and guest services teams. Assist during special events, VIP arrivals, and group transportation arrangements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Valid driver's license and clean driving record. Knowledge of local roads and destinations. Excellent customer service and communication skills. Time management and punctuality. Basic vehicle maintenance knowledge. Professional appearance and attitude.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.</p><p>To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties.</p><p>To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.</p><p>Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.</p><p>To be proactive and innovative, suggesting alternatives that meet guest needs.</p><p>To develop a close and harmonious working relationship with all hotel departments,</p><p>To attend hotel events, daily shift briefings and training to improve professional skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> A strong focus on customer service<br>
Prior experience in hotel front office operations is preferred<br>
Excellent communication skills; fluency in English & Arabic will be an asset.<br>
Be able to work shifts, weekends and public holidays<br>
Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b> Key Responsibilities </b></p> <ul> <li> <p>Manage overall restaurant operations and ensure smooth daily functioning</p> </li> <li> <p>Supervise front-of-house and coordinate with kitchen operations</p> </li> <li> <p>Ensure high standards of customer service and guest satisfaction</p> </li> <li> <p>Monitor staff performance, attendance, grooming, and discipline</p> </li> <li> <p>Handle customer complaints and resolve operational issues professionally</p> </li> <li> <p>Manage restaurant scheduling, manpower, and shift planning</p> </li> <li> <p>Monitor food quality, presentation, and service standards</p> </li> <li> <p>Control operational costs, wastage, and inventory</p> </li> <li> <p>Ensure compliance with hygiene, food safety, and company SOPs</p> </li> <li> <p>Prepare daily/weekly sales and operational reports</p> </li> <li> <p>Coordinate with suppliers and management team</p> </li> <li> <p>Drive sales growth and improve restaurant profitability</p> </li> </ul> <p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma/Degree in Hotel Management, Hospitality, or related field preferred</p> <ul> <li>Minimum 5 8 years of experience in restaurant operations</li> <li>At least 2 3 years of experience as Restaurant Manager or Assistant Restaurant Manager</li> <li>Strong leadership and team management skills</li> <li>Excellent customer service and communication skills</li> <li>Experience in high-volume or fine dining restaurants preferred</li> <li>Knowledge of restaurant POS systems and reporting</li> <li>Ability to work under pressure and manage operations efficiently</li> <li>Gulf experience preferred</li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Job Description <br></p><br><p>We are hiring an experienced <strong>Restaurant Manager</strong> for a reputed restaurant group in Qatar & Kuwait.</p><br><br><br>Key Responsibilities<ul><li><p>Manage overall restaurant operations and ensure smooth daily functioning</p><br><br></li><li><p>Supervise front-of-house and coordinate with kitchen operations</p><br><br></li><li><p>Ensure high standards of customer service and guest satisfaction</p><br><br></li><li><p>Monitor staff performance, attendance, grooming, and discipline</p><br><br></li><li><p>Handle customer complaints and resolve operational issues professionally</p><br><br></li><li><p>Manage restaurant scheduling, manpower, and shift planning</p><br><br></li><li><p>Monitor food quality, presentation, and service standards</p><br><br></li><li><p>Control operational costs, wastage, and inventory</p><br><br></li><li><p>Ensure compliance with hygiene, food safety, and company SOPs</p><br><br></li><li><p>Prepare daily/weekly sales and operational reports</p><br><br></li><li><p>Coordinate with suppliers and management team</p><br><br></li><li><p>Drive sales growth and improve restaurant profitability</p><br><br><br><br></li></ul><p>? <strong>Benefits:</strong></p><br><br><p>✔ Attractive Salary</p><br><br><p>✔ Accommodation & Transportation</p><br><br><br><br>Requirements <br><br><ul><li><p>Diploma/Degree in Hotel Management, Hospitality, or related field preferred</p><br><br></li><li><p>Minimum 5-8 years of experience in restaurant operations</p><br><br></li><li><p>At least 2-3 years of experience as Restaurant Manager or Assistant Restaurant Manager</p><br><br></li><li><p>Strong leadership and team management skills</p><br><br></li><li><p>Excellent customer service and communication skills</p><br><br></li><li><p>Experience in high-volume or fine dining restaurants preferred</p><br><br></li><li><p>Knowledge of restaurant POS systems and reporting</p><br><br></li><li><p>Ability to work under pressure and manage operations efficiently</p><br><br></li><li><p>Gulf experience preferred</p><br><br></li></ul><br><br> </div>
???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Develop and implement product strategies that align with the company’s business goals and market opportunities. Lead the end-to-end product development lifecycle, from ideation through launch and beyond, ensuring the delivery of innovative and market-leading features. Collaborate closely with engineering, design, marketing, and operations teams to ensure seamless execution and alignment across all phases of product development. Prioritize product backlog and manage project timelines to ensure timely delivery of product enhancements and new features. Utilize A/B testing, user research, and market analysis to gather insights, validate concepts, and continuously improve the product offering. Define and monitor key performance indicators (KPIs) to evaluate product success and make data-driven decisions for future iterations. Serve as a key communicator, articulating the product vision and progress to stakeholders at all levels, including senior leadership.<br><br>????♂️ The Magic You Bring<br><br>Experience: 4+ years in product management or equivalent experience; experience in delivery services is a big plus Agile Expertise: Strong background in Agile management practices and Scrum methodologies Analytical Skills: Proficient in data analysis and reporting, with the ability to make data-driven decisions User Research Skills: Proficient in basic user research skills, creating surveys, and conducting user interviews Adaptability: Comfortable working in dynamic, non-structured environments and capable of managing crises effectively Organizational Skills: Excellent time management and prioritization skills Communication Skills: Outstanding communication and interpersonal skills, with the ability to convey complex information to both technical and non-technical audiences Educational Background: Degree in Engineering, Management, Economics, Finance, or Marketing Problem-Solving: Strong problem-solving aptitude and a strategic mindset Language Proficiency: Fluency in English is essential<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Develop and implement product strategies that align with the company’s business goals and market opportunities. Lead the end-to-end product development lifecycle, from ideation through launch and beyond, ensuring the delivery of innovative and market-leading features. Collaborate closely with engineering, design, marketing, and operations teams to ensure seamless execution and alignment across all phases of product development. Prioritize product backlog and manage project timelines to ensure timely delivery of product enhancements and new features. Utilize A/B testing, user research, and market analysis to gather insights, validate concepts, and continuously improve the product offering. Define and monitor key performance indicators (KPIs) to evaluate product success and make data-driven decisions for future iterations. Serve as a key communicator, articulating the product vision and progress to stakeholders at all levels, including senior leadership.<br><br>????♂️ The Magic You Bring<br><br>Experience: 4+ years in product management or equivalent experience; experience in delivery services is a big plus Agile Expertise: Strong background in Agile management practices and Scrum methodologies Analytical Skills: Proficient in data analysis and reporting, with the ability to make data-driven decisions User Research Skills: Proficient in basic user research skills, creating surveys, and conducting user interviews Adaptability: Comfortable working in dynamic, non-structured environments and capable of managing crises effectively Organizational Skills: Excellent time management and prioritization skills Communication Skills: Outstanding communication and interpersonal skills, with the ability to convey complex information to both technical and non-technical audiences Educational Background: Degree in Engineering, Management, Economics, Finance, or Marketing Problem-Solving: Strong problem-solving aptitude and a strategic mindset Language Proficiency: Fluency in English is essential<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for a strategic and driven Middle Product Manager to lead key initiatives within our product team. This role demands a leader adept at balancing product innovation with practical implementation, ensuring our offerings not only meet current market demands but also anticipate future trends<br><br>???? What You’ll Get Your Hands On<br><br>Develop and implement product strategies that align with the company’s business goals and market opportunities. Lead the end-to-end product development lifecycle, from ideation through launch and beyond, ensuring the delivery of innovative and market-leading features. Collaborate closely with engineering, design, marketing, and operations teams to ensure seamless execution and alignment across all phases of product development. Prioritize product backlog and manage project timelines to ensure timely delivery of product enhancements and new features. Utilize A/B testing, user research, and market analysis to gather insights, validate concepts, and continuously improve the product offering. Define and monitor key performance indicators (KPIs) to evaluate product success and make data-driven decisions for future iterations. Serve as a key communicator, articulating the product vision and progress to stakeholders at all levels, including senior leadership.<br><br>????♂️ The Magic You Bring<br><br>Experience: 4+ years in product management or equivalent experience. Agile Expertise: Strong background in Agile management practices and Scrum methodologies. Analytical Skills: Proficient in data analysis and reporting, with the ability to make data-driven decisions. User Research Skills: Proficient in basic user research skills, creating surveys, and conducting user interviews. Adaptability: Comfortable working in dynamic, non-structured environments and capable of managing crises effectively. Organizational Skills: Excellent time management and prioritization skills. Communication Skills: Outstanding communication and interpersonal skills, with the ability to convey complex information to both technical and non-technical audiences. Educational Background: Degree in Engineering, Management, Economics, Finance, or Marketing. Problem-Solving: Strong problem-solving aptitude and a strategic mindset. Language: Proficiency: Fluency in English is essential.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Work-life Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for a strategic and driven Middle Product Manager to lead key initiatives within our product team. This role demands a leader adept at balancing product innovation with practical implementation, ensuring our offerings not only meet current market demands but also anticipate future trends<br><br>???? What You’ll Get Your Hands On<br><br>Develop and implement product strategies that align with the company’s business goals and market opportunities. Lead the end-to-end product development lifecycle, from ideation through launch and beyond, ensuring the delivery of innovative and market-leading features. Collaborate closely with engineering, design, marketing, and operations teams to ensure seamless execution and alignment across all phases of product development. Prioritize product backlog and manage project timelines to ensure timely delivery of product enhancements and new features. Utilize A/B testing, user research, and market analysis to gather insights, validate concepts, and continuously improve the product offering. Define and monitor key performance indicators (KPIs) to evaluate product success and make data-driven decisions for future iterations. Serve as a key communicator, articulating the product vision and progress to stakeholders at all levels, including senior leadership.<br><br>????♂️ The Magic You Bring<br><br>Experience: 4+ years in product management or equivalent experience. Agile Expertise: Strong background in Agile management practices and Scrum methodologies. Analytical Skills: Proficient in data analysis and reporting, with the ability to make data-driven decisions. User Research Skills: Proficient in basic user research skills, creating surveys, and conducting user interviews. Adaptability: Comfortable working in dynamic, non-structured environments and capable of managing crises effectively. Organizational Skills: Excellent time management and prioritization skills. Communication Skills: Outstanding communication and interpersonal skills, with the ability to convey complex information to both technical and non-technical audiences. Educational Background: Degree in Engineering, Management, Economics, Finance, or Marketing. Problem-Solving: Strong problem-solving aptitude and a strategic mindset. Language: Proficiency: Fluency in English is essential.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Work-life Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for a strategic and driven Middle Product Manager to lead key initiatives within our product team. This role demands a leader adept at balancing product innovation with practical implementation, ensuring our offerings not only meet current market demands but also anticipate future trends<br><br>???? What You’ll Get Your Hands On<br><br>Develop and implement product strategies that align with the company’s business goals and market opportunities. Lead the end-to-end product development lifecycle, from ideation through launch and beyond, ensuring the delivery of innovative and market-leading features. Collaborate closely with engineering, design, marketing, and operations teams to ensure seamless execution and alignment across all phases of product development. Prioritize product backlog and manage project timelines to ensure timely delivery of product enhancements and new features. Utilize A/B testing, user research, and market analysis to gather insights, validate concepts, and continuously improve the product offering. Define and monitor key performance indicators (KPIs) to evaluate product success and make data-driven decisions for future iterations. Serve as a key communicator, articulating the product vision and progress to stakeholders at all levels, including senior leadership.<br><br>????♂️ The Magic You Bring<br><br>Experience: 4+ years in product management or equivalent experience. Agile Expertise: Strong background in Agile management practices and Scrum methodologies. Analytical Skills: Proficient in data analysis and reporting, with the ability to make data-driven decisions. User Research Skills: Proficient in basic user research skills, creating surveys, and conducting user interviews. Adaptability: Comfortable working in dynamic, non-structured environments and capable of managing crises effectively. Organizational Skills: Excellent time management and prioritization skills. Communication Skills: Outstanding communication and interpersonal skills, with the ability to convey complex information to both technical and non-technical audiences. Educational Background: Degree in Engineering, Management, Economics, Finance, or Marketing. Problem-Solving: Strong problem-solving aptitude and a strategic mindset. Language: Proficiency: Fluency in English is essential.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Work-life Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.