Job Description

Roles & Responsibilities

Pick up and drop off hotel guests to and from airports, attractions, business locations, and other destinations. Assist guests with luggage and personal belongings. Operate hotel vehicles safely and comply with all traffic laws and regulations. Follow designated routes while ensuring passenger comfort and safety. Conduct daily vehicle inspections. Greet guests courteously and maintain a professional appearance. Provide information about the hotel and local attractions when requested. Handle guest inquiries politely and efficiently. Monitor arrival and departure schedules. Maintain logs of trips, mileage, fuel consumption, and vehicle maintenance. Ensure vehicle registration, insurance, and licenses are current. Follow hotel safety and security procedures. Report accidents, incidents, or suspicious activities immediately. Coordinate with the front office, concierge, and guest services teams. Assist during special events, VIP arrivals, and group transportation arrangements.

Desired Candidate Profile

Valid driver's license and clean driving record. Knowledge of local roads and destinations. Excellent customer service and communication skills. Time management and punctuality. Basic vehicle maintenance knowledge. Professional appearance and attitude.