Tourism manager Jobs
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<p>Delivers experienced quality guidance that supports effective delivery and consistent functional practice. Executes a wide range of quality activities that strengthen compliance, assurance and operational reliability. Reinforces adoption of GHD quality systems through accurate application of standards and tools. Develops capability by expanding advisory scope and strengthening professional judgement.</p><p>Responsibilities Responsibilities describe the typical accountabilities and scope of work for this job, while recognising that individual objectives are set with the manager and may vary over time.</p><ul><li>Audit Compliance: Manage a portfolio of audit assignments. Ensure that the team plans and delivers audits that cover identified risk areas, and that appropriate corrective actions are agreed on with auditees. Resolve issues arising from audits and refer serious or contentious issues to the audit program leader.</li><li>Document Preparation: Edit document in line with organizational style guidelines and prepare information for publication.</li><li>Information and Business Advice: Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.</li><li>Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.</li><li>Quality Assurance Testing: Validate and interpret complex test data to evaluate and recommend the suitability of nonstandard materials or components.</li><li>Quality Assurance Testing Design: Develop and validate complex new test methods and procedures for a product or operations segment, incorporating new technologies and meeting changing organizational, customer, and/or regulatory requirements.</li><li>Quality Management System: Contribute to the identification and evaluation of current policies and business processes that are in the scope of the quality management system (QMS); contribute to the design of the QMS; provide specialist quality management input to the drafting of new policies and procedures and the design of business processes; contribute to the quantification of the costs and business benefits of change.</li><li>Work Scheduling and Allocation: Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.</li></ul><p>Competencies Competencies describe the observable behaviours that differentiate effective performance in this job and guide expectations, feedback, and development discussions.</p><ul><li>Financial Acumen Interprets and applies key financial indicators to make better business decisions. For example, swiftly assembles and fluently interprets the financial data and metrics relevant to the role. Draws rich insights from financial and quantitative data. Adheres to relevant budgetary guidelines.</li><li>Instills Trust Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.</li><li>Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.</li><li>Optimizes Work Processes Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.</li><li>Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.</li><li>Tech Savvy Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.</li></ul><p>Skills Skills reflect the technical, professional, and functional capabilities required to perform the job effectively at the expected level, and guide assessment and development.</p><ul><li>Assessment Works at an advanced level to assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations. Typically works independently and provides guidance.</li><li>Auditing Works with full competence to conduct audits, identifying exceptions, and developing specific solution or recommendations. Typically works without supervision and may provide technical guidance.</li><li>Compliance software Works with full competence to automate compliance tasks, maintain regulatory compliance, and generate reports for auditing purposes. Typically works without supervision and may provide technical guidance.</li><li>Data Collection and Analysis - Quality Assurance Works at an advanced level to collect, process, and analyze quality assurance data to ensure product and service excellence. Typically works independently and provides guidance.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Department Operations and Budgets<br>• Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Ensures consistent workflow to minimize peaks and valleys in production.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.<br>• Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Orders cleaning supplies and uniforms within budget.<br>• Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.<br>• Works effectively with the Engineering department on Laundry equipment maintenance needs.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>• Operates all department equipment as necessary and reports malfunctions.<br>• Develops, maintains and uses effective back-up plans for breakdowns.<br>• Evaluates and implements new techniques, supplies and equipment.<br>Leading Discipline Teams<br>• Ensuring and maintaining the productivity level of employees.<br>• Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encouraging and building mutual trust, respect, and cooperation among team members.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Providing and Ensuring Exceptional Customer Service<br>• Providing services that are above and beyond for customer satisfaction and retention.<br>• Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>Managing and Conducting Human Resources Activities<br>• Ensuring employee success and event success recognitions are taking place in all shifts.<br>• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.<br>• Supervises staffing levels to ensure that operational needs and financial objectives are met.<br>• Effectively schedules employees to business demands and tracks employee time and attendance.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Manages employee progressive discipline procedures.<br>• Manages the employee performance appraisal process.<br>• Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Department Operations and Budgets<br>• Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Ensures consistent workflow to minimize peaks and valleys in production.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.<br>• Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Orders cleaning supplies and uniforms within budget.<br>• Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.<br>• Works effectively with the Engineering department on Laundry equipment maintenance needs.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>• Operates all department equipment as necessary and reports malfunctions.<br>• Develops, maintains and uses effective back-up plans for breakdowns.<br>• Evaluates and implements new techniques, supplies and equipment.<br>Leading Discipline Teams<br>• Ensuring and maintaining the productivity level of employees.<br>• Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encouraging and building mutual trust, respect, and cooperation among team members.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Providing and Ensuring Exceptional Customer Service<br>• Providing services that are above and beyond for customer satisfaction and retention.<br>• Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>Managing and Conducting Human Resources Activities<br>• Ensuring employee success and event success recognitions are taking place in all shifts.<br>• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.<br>• Supervises staffing levels to ensure that operational needs and financial objectives are met.<br>• Effectively schedules employees to business demands and tracks employee time and attendance.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Manages employee progressive discipline procedures.<br>• Manages the employee performance appraisal process.<br>• Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Responsibilities</p><p>Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or subtask. Acts as the Company representative with the customer and selected suppliers during the program execution. Negotiates changes to the scope of work with the customer. Assists business development in understanding customer issues and business plans in order to market and secure new/additional work.</p><p>Establishes the program requirements for all areas of the program, and monitors the draft and final deliverables for adherence to these criteria. Assigns responsibility to executing project plans for key subordinates and assesses how to utilize their qualifications and strengths.</p><p>Provides input to performance reviews and development plans for subordinates. Promotes technical excellence as well as the improvement of the Quality Improvement Process. Mobilizes Company resources, through effective liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. Works with individual lead discipline engineer to develop budgets, schedules and plans for the various elements of a project. Ensures that the project meets or exceeds goals established in these plans.</p><p>Monitors and reports to management on the progress of all project activity within the program, including significant milestones, and any conditions which would affect project cost or schedule. Works with individual lead discipline to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work. Advises the customer and Company management of any such changes.</p><p>Oversees establishment of Work Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan and other documents for hazardous waste work. May participate in negotiations with regulatory agencies and in public meetings in support of customers. Completes other responsibilities associated with the position as may be appropriate</p><p>HSE Management</p><p>Work with project manager(s) and other team members to visibly support and comply to the One-Way program and ensure that HSE requirements are followed by all project participants.</p><p>Customer Relationships</p><p>Establish and maintain good working relationships throughout the project and post completion.</p><p>Identify, document and communicate the customer requirements.</p><p>Ensure effective management of multiple stakeholders.</p><p>Commercial Management</p><p>Ensure effective management of WorleyParsons/Customer contract, including delivery of the budget gross margin.</p><p> </p><p>Scope Management</p><p><br></p><p>Ensure effective handover from Business Development Group.</p><p>Ensure a clear definition of scope.</p><p>Ensure compliance with requirements of the contract.</p><p>Apply an effective change control process.</p><p>Manage and monitor project performance on an ongoing basis to identify issues and opportunities early and take pre-emptive action.</p><p>Effectively manage project interfaces, including use of High Value Engineering centres.</p><p>Time Management</p><p>Manage the planning of all scope elements of the project.</p><p>Develop resource & financial requirements from the project plan.</p><p>Manage the design, procurement and construction activities to meet the project schedule.</p><p>Monitor the key reports and the development of corrective action plans.</p><p>Ensure timely and effective documentation turnover and project close-out.</p><p>Cost Control</p><p>Ensure that all estimates which are prepared for the project are accurate project estimates.</p><p>Ensure that all proper and accurate cost reports are provided for control of the project.</p><p>Monitor and control all cost aspects of the project to forecast costs, obtain approvals, identify trends and take action to avoid cost overruns and take advantage of opportunities.</p><p>Quality Management</p><p>Ensure the project quality requirements are properly defined and fully implemented.</p><p>Ensure the right systems are in place and that these are applied on the project.</p><p>Ensure compliance with WorleyParsons policies and procedures.</p><p>Implement as part of the project a lessons learned program on the project consistent with WP requirements.</p><p>Team Management</p><p>Define roles and responsibilities and provide clear and focused leadership for the project team to create a vision for project success and a strategy to fit that vision.</p><p><br></p><p>Communications Management</p><p><br></p><p>Ensure effective communications with the project team.</p><p>Document communication requirements.</p><p>Ensure accurate, timely & effective progress reporting to the Customer and internally to WorleyParsons management.</p><p>Ensure ongoing monitoring of the communication network between project staff, the customer and third parties and introduction of changes where required.</p><p><br></p><p>Risk Management </p><p><br></p><p>Identify project risks and opportunities.</p><p>Monitor closure of all identified risks and opportunities.</p><p>Maintain the risk management focus throughout the project duration</p><p>Design Management</p><p>Set clear objectives for the design team.</p><p>Ensure design team are aware of, and are complying with, customer's Basis of Design and applicable regulations and codes.</p><p>Monitor design activities, inter-discipline data flow and communications.</p><p>Procurement/Subcontracts Management</p><p>Set clear objectives for the procurement and subcontracts team.</p><p>Assess procurement process throughout the project to ensure goods meet specification and are delivered on time and are within budget.</p><p>Construction Management</p><p>Set clear objectives for the Construction team.</p><p>Monitor the Construction Management function to ensure safe delivery of the project within cost and schedule objectives.</p><p>Education – Qualifications, Accreditation, Training: </p><p><br></p><p>Full-Time Bachelor’s Degree in Engineering from an accredited university</p><p>Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Design Coordination Lead to join our team in Qatar! In this role, you will be part of Project Management Consultancy (PMC) team and lead the multidisciplinary design coordination process for a landmark luxury hospitality and entertainment development featuring immersive entertainment experiences, world-class hospitality, premium retail, and diverse leisure attractions. The Design Coordination Lead will be responsible for leading the multidisciplinary design coordination process throughout the Project lifecycle, ensuring seamless integration between architectural, structural, civil, MEP, landscape, themed entertainment, ride systems, show systems, specialist consultants, and the Design & Build Contractor. The role will facilitate collaboration among the Lead Architect, Lead Design Consultant, Architect of Record (AOR), specialist designers, attraction vendors, operators, and other stakeholders to ensure the coordinated development of the design while maintaining alignment with the Client's vision, operational requirements, project objectives, budget, programme, and applicable regulatory requirements. Working closely with the Project Director and the wider PMC team, the Design Coordination Lead will proactively manage design interfaces, technical reviews, constructability, design changes, and multidisciplinary coordination to support efficient project delivery from design development through construction, testing & commissioning, and handover.</p><h2>What You ll Be Doing:</h2><ul><li>Lead the multidisciplinary design coordination process across all project phases, from design development through construction, testing and commissioning, and handover.</li><li>Coordinate the activities of the Lead Architect, Lead Design Consultant, Architect of Record, specialist consultants, themed entertainment designers, ride vendors, show system specialists, and the Design & Build Contractor.</li><li>Manage design interfaces between architectural, structural, civil, MEP, landscape, utilities, themed attractions, ride systems, show systems, and other specialist disciplines.</li><li>Facilitate regular design coordination workshops, technical reviews, interface meetings, and design-resolution sessions with project stakeholders.</li><li>Monitor design deliverables against the approved programme and coordinate the timely resolution of issues that may affect cost, schedule, constructability, quality, or operational requirements.</li><li>Review multidisciplinary design submissions for completeness, coordination, constructability, maintainability, and compliance with Client requirements, project standards, and applicable regulations.</li><li>Coordinate the review and resolution of RFIs, technical queries, design clarifications, shop-drawing interfaces, and design-change requests.</li><li>Support value engineering and design optimization initiatives while preserving design intent, guest experience, operational functionality, and project objectives.</li><li>Coordinate design interfaces with operators, specialist attraction vendors, utility providers, statutory authorities, and other third parties.</li><li>Monitor design changes and ensure their impacts on cost, schedule, quality, procurement, construction sequencing, and operational readiness are assessed and communicated.</li><li>Work closely with the BIM Manager to support multidisciplinary model coordination, clash resolution, and design integration.</li><li>Maintain design coordination registers, interface logs, action trackers, and technical documentation within the Electronic Document Management System.</li><li>Support construction teams by coordinating timely design responses, resolving technical issues, and facilitating the transition from design to construction and commissioning.</li><li>Promote collaborative working relationships across all design stakeholders to support effective decision-making and successful project delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Architecture, Engineering, Construction Management, or a related discipline. Professional registration or certification is preferred.</li><li>Minimum 10 years of experience in multidisciplinary design coordination, design management, or technical coordination for major hospitality, entertainment, mixed-use, or destination developments.</li><li>Demonstrated experience coordinating complex Design & Build projects involving multiple design disciplines and specialist consultants.</li><li>Proven experience coordinating themed entertainment designers, ride vendors, show system specialists, or other specialty design consultants on major entertainment or theme park developments.</li><li>Experience working with BIM-enabled design coordination processes and multidisciplinary design reviews.</li><li>Strong understanding of design development, construction documentation, authority approvals, and technical coordination throughout the project lifecycle.</li><li>GCC experience is highly desirable.</li><li>Comprehensive knowledge of multidisciplinary design coordination, design management, and technical integration for large-scale hospitality, entertainment, and mixed-use developments.</li><li>Strong understanding of architectural, structural, civil, MEP, landscape, themed entertainment, ride systems, show systems, utilities, and specialist building systems.</li><li>Extensive knowledge of Design & Build delivery, multidisciplinary design reviews, constructability assessments, value engineering, and design change management.</li><li>Proven ability to coordinate multidisciplinary stakeholders, including Lead Architects, Lead Design Consultants, Architects of Record, themed entertainment designers, ride vendors, specialist consultants, contractors, operators, utility providers, and statutory authorities.</li><li>Strong understanding of BIM coordination processes, multidisciplinary model integration, clash detection, and digital design coordination workflows.</li><li>Excellent communication, facilitation, presentation, negotiation, and stakeholder-engagement skills.</li><li>Strong analytical and problem-solving capabilities, with the ability to resolve complex technical, design, and interface challenges in fast-paced multidisciplinary environments.</li><li>Ability to review and interpret complex technical documentation, drawings, specifications, design reports, and multidisciplinary engineering deliverables.</li><li>Strong organizational skills, with the ability to manage multiple concurrent design workstreams while maintaining alignment with project objectives, programme milestones, budget, quality standards, and operational requirements.</li><li>Ability to function effectively within large multidisciplinary programme environments while maintaining focus on collaboration, technical excellence, efficient design coordination, and successful project delivery.</li></ul>
<p>As a Product Engineering Senior Manager, you will define and drive product strategy across complex product portfolios, ensuring customer needs, business goals, and technology capabilities are aligned to deliver measurable outcomes. You will lead the evolution of product vision, champion human-centered design, and oversee product roadmaps that create sustainable client value. You will work closely with senior executives, business stakeholders, engineering leaders, designers, and delivery teams to shape product direction, prioritize investments, and establish a culture of continuous learning and evidence-based decision making. Your leadership will help ensure product teams consistently deliver impactful solutions while adapting to changing customer and market needs.</p><p><strong>What You'll Do</strong></p><ul><li><strong>Define Product Strategy and Vision</strong> Establish and communicate a compelling product vision aligned to client and business objectives. Bring the voice of the customer into strategic product decisions through research, insights, market signals, and stakeholder engagement. Drive long-term product strategy while balancing short-term delivery priorities. Partner with executive stakeholders to align product investments with business outcomes.</li><li><strong>Lead Product Portfolio Planning</strong> Own and govern product roadmaps across multiple products, programs, or value streams. Ensure prioritization decisions are based on customer value, business impact, delivery feasibility, and strategic objectives. Oversee portfolio-level product planning and investment decisions. Drive alignment among business, technology, and design stakeholders.</li><li><strong>Deliver Measurable Client Value</strong> Lead cross-functional teams to ensure product outcomes deliver meaningful client and customer value. Establish outcome-based success metrics and monitor performance against objectives. Guide product teams in managing trade-offs and making informed decisions using evidence and data. Drive accountability for business results, adoption, customer satisfaction, and value realization.</li><li><strong>Drive Product Discovery and Validation</strong> Promote human-centered design, customer research, and iterative product discovery practices. Sponsor experimentation through prototypes, pilots, usability testing, and structured feedback mechanisms. Ensure customer insights and learnings are continuously incorporated into product strategy and execution. Foster an environment where teams embrace experimentation and continuous learning.</li><li><strong>Build and Enable High-Performing Product Teams</strong> Lead, coach, and mentor product managers, product owners, and cross-functional product teams. Establish product management best practices, governance models, and operating rhythms. Facilitate strategic planning sessions and executive-level product reviews. Build organizational product capabilities that scale across client engagements and internal teams.</li><li><strong>Strengthen Product Operating Models</strong> Define and improve product operating frameworks, processes, and governance models. Drive adoption of Agile and modern product management methodologies. Champion transparency through portfolio reporting, product performance reviews, and executive communications. Continuously improve ways of working to increase speed, agility, and customer value delivery.</li></ul><p><strong>Skills & Qualifications</strong></p><ul><li>Proven experience leading product management, product ownership, or digital product strategy functions.</li><li>Extensive experience defining and executing product strategies, roadmaps, and portfolio plans.</li><li>Strong expertise in customer research, customer-centric design, and translating insights into business outcomes.</li><li>Demonstrated success managing complex stakeholder environments and influencing executive decision-making.</li><li>Experience leading cross-functional teams across product, engineering, design, and business functions.</li><li>Deep understanding of Agile, product operating models, and iterative product delivery.</li><li>Strong communication, facilitation, and leadership skills with the ability to drive alignment at all organizational levels.</li><li>Experience managing large-scale transformation initiatives or enterprise-level product ecosystems.</li></ul><p><strong>Preferred</strong></p><ul><li>Experience overseeing multiple products, platforms, or digital transformation programs.</li><li>Knowledge of product analytics, experimentation frameworks, and evidence-based product management.</li><li>Experience implementing product operating models within large organizations.</li><li>Familiarity with customer journey mapping, service design, and innovation methodologies.</li><li>Experience leading global or distributed product teams.</li><li>Certifications in Product Management, Agile, Scrum, SAFe, Design Thinking, or related disciplines.</li></ul><p><strong>How You'll Be Successful</strong></p><ul><li>Product strategies are clearly linked to business objectives and customer outcomes.</li><li>Product portfolios consistently deliver measurable client value and business impact.</li><li>Customer insights directly influence investment decisions, roadmap priorities, and product outcomes.</li><li>Product teams operate effectively with strong governance, alignment, and accountability.</li><li>Product roadmaps evolve dynamically based on evidence, feedback, and market opportunities.</li><li>The organization demonstrates increased product maturity, innovation, and adoption of modern product practices.</li></ul><p><strong>Professional Attributes</strong></p><ul><li>Strategic thinker with the ability to connect vision, execution, and business outcomes.</li><li>Strong leadership presence with the ability to influence senior stakeholders and executives.</li><li>Data-driven decision-maker with a customer-first mindset.</li><li>Skilled at navigating complexity, ambiguity, and organizational change.</li><li>Passionate about building high-performing teams and fostering continuous improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven experience leading product management, product ownership, or digital product strategy functions. Extensive experience defining and executing product strategies, roadmaps, and portfolio plans. Strong expertise in customer research, customer-centric design, and translating insights into business outcomes. Demonstrated success managing complex stakeholder environments and influencing executive decision-making. Experience leading cross-functional teams across product, engineering, design, and business functions. Deep understanding of Agile, product operating models, and iterative product delivery. Strong communication, facilitation, and leadership skills with the ability to drive alignment at all organizational levels. Experience managing large-scale transformation initiatives or enterprise-level product ecosystems.</p><p><strong>Preferred</strong></p><ul><li>Experience overseeing multiple products, platforms, or digital transformation programs.</li><li>Knowledge of product analytics, experimentation frameworks, and evidence-based product management.</li><li>Experience implementing product operating models within large organizations.</li><li>Familiarity with customer journey mapping, service design, and innovation methodologies.</li><li>Experience leading global or distributed product teams.</li><li>Certifications in Product Management, Agile, Scrum, SAFe, Design Thinking, or related disciplines.</li></ul>
<p>Job: Manager, Clinical & Faculty Affairs
Work Location: Qatar
Organization: Clinical and Faculty Affairs
Work Days: Sunday-Thursday
Sponsorship Eligibility: Yes
Classification: Full Time
Posting End Date: 08/08/2026
Position Summary:
The position is responsible for managing the day-to-day operations of the Clinical and Faculty Affairs function including but not limited to managing the appointment, promotion, renewal, termination processes of WCM-Q and affiliated faculty members. The incumbent also manages Qatar medical license and hospital privileges for faculty members at WCM-Q.
Job Responsibilities:
-Manages and coordinates the day-to-day operations of the Clinical and Faculty Affairs team, ensuring continuity and completion of division’s activities.
-Manages the appointments, reappointments, promotions, and termination of the WCMC-Q and affiliate faculty within established time frames.
-Supports development of the annual plan, including budgeting, faculty salary benchmarking, and planning for events and activities hosted by the unit.
-Collaborates with the WCM- NY, maintaining up-to-date knowledge of appointment and promotion criteria, and sharing relevant updates and guidance within the team.
-Supervises the preparation, review, and quality assurance of academic staff contracts, Letters of Agreement, and faculty appointment letters, ensuring accuracy, completeness, consistency, and compliance with institutional policies and standards.
-Develops and maintains process documentation, workflow improvements, and reporting mechanisms for faculty and clinical affairs activities.
-Ensures implementation of policies, processes, and procedures in alignment with WCMC NY.
-Applies knowledge of medical education systems in the U.S. and internationally to evaluate faculty credentials.
-Manages compliance with institutional, academic, and licensing standards throughout the appointment and promotion process.
-Monitors Clinical Affairs operations, including faculty Qatar Medical Licensure and clinical privileging processes with affiliated hospitals, while monitoring changes in relevant laws, regulations, policies, and institutional requirements.
-Facilitates the Qatar Internal Review Committee process, including case preparation, documentation review, and follow-up actions to ensure timely and compliant review of faculty appointment and promotion cases.
Manages preparation of faculty appointment and promotion letters of recommendation for WCMC department chairs.
-Collaborates with assigned affiliated hospitals/institutions, the WCM-Q Office, the WCM Academic Departments, and the WCM -Office of Faculty Affairs for all issues related to various faculty affairs initiatives and projects.
-Manages all requirements for Qatar medical licensing requirements for faculty members.
-Supports the delivery of promotion seminars, workshops, and training on academic staff policies and procedures, including preparation of CPD accreditation applications.
-Assists with grievance in handling matters and implements the process stipulated by the Academic Staff Handbook.
-Oversees system-related issues and contributes to website and intranet content development and updates.
-Participates in design and development of new systems related to clinical and faculty affairs.
-Performs other duties as assigned.</p><p>Education and Experience:
- Bachelor’s Degree in Business Administration, or any other field.
- 9 - 10 years of related experience managing faculty and clinical affairs in an academic healthcare setup.
- Certified Professional Medical Services Management (CPMSM) preferred.
Knowledge, Skills and Abilities:
- Thorough understanding of the medical education, research, and clinical care sectors.
- Strong interpersonal and communication skills with an ability to negotiate and influence stakeholders.
- Ability to work effectively in teams to achieve results collaboratively across programs and institutions.
- Skilled at handling multiple priorities in a results-oriented, multicultural setting.
- Well-versed in written and spoken English.
- Proficient in the MS suite of products – Word, Excel, and PowerPoint.
Weill Cornell Medicine-Qatar was established in 2001 as a partnership between Cornell University and Qatar Foundation (QF). The first medical school in Qatar and a pioneer of coeducation at the university level, WCM-Q offers an integrated Six-Year Medical Program that incorporates pre-medical and medical studies and leads to the Cornell University M.D. degree.
Teaching is by Cornell and Weill Cornell faculty, including physicians at Hamad Medical Corporation (HMC) who hold Weill Cornell appointments. Enrollment has grown rapidly from 25 first-year pre-medical students in the fall of 2002 to over 300 students from more than 30 countries today.
WCM-Q is part of Weill Cornell Medicine in New York City, which was founded over 100 years ago, and shares the same mission:
- to provide the finest education possible for medical students
- to conduct research at the cutting edge of knowledge
- to improve healthcare both now and for future generations
- to provide the highest quality of care to the community
WCM-Q’s home city is Doha, a thriving cosmopolitan metropolis with a culturally diverse population, a rapidly growing economy, and modern infrastructure. WCM-Q is a member of Qatar Foundation, a not-for-profit organization with multiple centers focused on education, research and innovation, and community development. WCM-Q is located within Education City, the flagship development of QF, which occupies more than 12 square kilometers and is home to some of the world’s leading educational institutions, including Hamad Bin Khalifa University, and overseas campuses of elite universities, such as VCUarts Qatar, Texas A&M University at Qatar, Northwestern Qatar, Georgetown University in Qatar, Carnegie Mellon University in Qatar, and HEC Paris in Qatar.
Weill Cornell Medicine-Qatar is an Equal Employment Opportunity/Minorities/Females/Disabled employer.</p>
<p><br></p>
<p>Our Associate Experience: We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p>
<ul>
<li>A competitive salary and benefits package</li>
<li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li>
<li>A birthday day off (because your milestones matter!)</li>
<li>Personalized development plans and continuous learning opportunities to support your career journey</li>
</ul>
<p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p>
<p>Your Role:</p>
<p>Administration: Assists to ensure that culinary activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. Assists in the preparation and updates of individual Departmental Operations Manuals. Assists to conduct regular communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.</p>
<p>Guest and Associate Satisfaction: Always provides a courteous and professional service. Ensures that associates also provide excellent service to associates in other departments as appropriate. Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up. Maintains positive guest and colleague interactions with good working relationships.</p>
<p>Finance: Maximises associate productivity using multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment. Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.</p>
<p>Marketing: Continuously seeks ways to assist the Restaurant Manager to maximise their revenues and profits through innovative recipes.</p>
<p>Operations: Ensures that all company minimum brand standards have been implemented. Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Buys locally available fresh products wherever possible and has limited menus which are changed frequently to ensure the guest is always offered a variety of food items. Participates in planning menus and utilisation of food surpluses and leftovers, taking into account probable number of guests, market conditions, and popularity of various dishes and frequency of menu. Reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items. Directs food apportionment policy to control costs. Introduces and tests the market with new products which are market-orientated in terms of price and product. Serves fresh food to the guests which is prepared a la minute, is consistent in quality, and which reflects the style of the outlet concept. Supervises cooking and other kitchen personnel and co-ordinates their assignments to ensure economical and timely food production. Observes methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner. Tests cooked foods before plate-up and service. Estimates food consumption and purchases or requisitions of foodstuffs and kitchen supplies. Devises special dishes and develops innovative recipes. Establishes and enforces nutrition and sanitation standards for outlet kitchen. Encourages the team to be supportive of Food and Beverage Division s marketing and up-selling activities. Ensures that all Food and Beverage Fundamentals are implemented. Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.</p>
<p>Talent & Culture: Assists in the recruitment and selection of all Kitchen associates as appropriate. Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting associates. Through hands-on management, closely supervises the Kitchen associates in the performance of their duties and ensures this is in accordance with policies and procedures and applicable laws. Assists to oversee the punctuality and appearance of all Kitchen associates, making sure that they wear the correct wardrobe and maintain a high standard of personal appearance and hygiene, according to the hotel and department s grooming standards. Delegates appropriately, duties and responsibilities to equipped and resourced associates, nurturing and developing them whilst ensuring standards of operation and safety are maintained. Develops the skills and effectiveness of all Kitchen associates through the appropriate training, coaching, and/or mentoring. Ensures effective training programmes for associates in coordination with the Talent Development Director and Departmental Trainers. Encourages associates to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. Assists to conduct annual Performance Development Discussions with associates and support them in their professional development goals. Supports, demonstrating and reinforcing Rosewood Hotels & Resorts Values and Culture Characteristics. Ensures that associates have a complete understanding of and adhere to associate rules and regulations. Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><br><br>Job Description<br><br><p><strong>Job Summary</strong></p><br><p>We are seeking a detail-oriented, proactive, and experienced <strong>Purchasing Supervisor</strong> to oversee procurement operations at <strong>Our Habitas Ras Abrouq</strong>, ensuring the timely sourcing, purchasing, and delivery of high-quality goods and services required for smooth resort operations in a remote luxury desert environment.</p><br><p>Reporting to the Finance or Purchasing Manager, the Purchasing Supervisor is responsible for managing day-to-day procurement activities, maintaining supplier relationships, ensuring cost efficiency, and upholding the highest standards of quality and compliance. This role plays a key part in supporting all departments by ensuring that operational needs are met efficiently and sustainably.</p><br><p>The Purchasing Supervisor will work closely with department heads to forecast requirements, manage inventory levels, and ensure that all purchases align with budgetary controls and brand standards. This position requires strong organizational skills, negotiation ability, and a deep understanding of hospitality procurement processes.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Oversee daily purchasing activities for all resort departments, ensuring timely procurement of goods and services.</li><li>Source, evaluate, and negotiate with suppliers to ensure quality, cost-effectiveness, and reliability.</li><li>Maintain strong relationships with vendors and ensure adherence to contractual agreements and service standards.</li><li>Process purchase requests and ensure all approvals are obtained in line with company policies and procedures.</li><li>Monitor inventory levels and coordinate with departments to forecast purchasing needs and prevent shortages or overstocking.</li><li>Ensure all purchased items meet brand standards, quality specifications, and operational requirements.</li><li>Maintain accurate purchasing records, supplier databases, and documentation for audit and reporting purposes.</li><li>Work closely with Finance to track budgets, control costs, and ensure financial compliance in procurement activities.</li><li>Coordinate with Receiving and Stores to ensure proper inspection and delivery of goods.</li><li>Identify cost-saving opportunities while maintaining quality and operational efficiency.</li><li>Ensure compliance with procurement policies, ethical sourcing standards, and sustainability initiatives.</li><li>Support inventory control processes, including stock rotation and reconciliation when required.</li><li>Liaise with department heads to understand operational needs and anticipate future requirements.</li><li>Assist in developing and improving purchasing systems and procurement procedures.</li></ul><p><strong>Who You Are</strong></p><br><p>A highly organized and analytical procurement professional with strong negotiation skills and a passion for operational excellence. You thrive in structured yet dynamic hospitality environments and understand the importance of balancing cost control with quality and service standards.</p><br><p>You are detail-focused, reliable, and proactive, with the ability to manage multiple priorities in a remote luxury resort setting. You take pride in ensuring smooth operations by delivering the right products at the right time, while maintaining strong supplier relationships and financial discipline.</p><br><p>You are not just managing purchases—you are ensuring the backbone of resort operations runs efficiently and sustainably at Our Habitas Ras Abrouq.</p><br><br>Qualifications<br><br><p><strong>Minimum Requirements</strong></p><br><ul><li>3–5 years of experience in <strong>Purchasing, Procurement, or Supply Chain roles</strong>, preferably within a luxury hotel or resort environment.</li><li>Strong knowledge of <strong>hospitality procurement processes, inventory control, and vendor management</strong>.</li><li>Excellent negotiation, communication, and supplier relationship management skills.</li><li>Experience working with <strong>inventory management or purchasing systems/software</strong>.</li><li>Strong analytical and numerical skills with attention to detail.</li><li>Good understanding of budgeting, cost control, and financial procedures.</li><li>Ability to work in a <strong>remote resort environment with limited supply chain access</strong>.</li><li>Fluent in <strong>English</strong>, both written and spoken; additional languages are an advantage.</li><li>Strong organizational and time management skills.</li><li>Commitment to sustainability, efficiency, and operational excellence.</li></ul><br>Additional Information<br><br><p><strong>What's in it for you...</strong></p><br><ul><li>The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.</li><li>The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.</li><li>A competitive package and plenty of opportunity for development.</li><li>Excellent discounts across the entire Ennismore family of brands.</li></ul><p><em>Working at <strong>Our Habitas</strong> means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.</em></p><br><p><em>If you believe in <strong>luxury that speaks to the soul</strong>, and want to build something meaningful in two of Middle East's most extraordinary destinations, we’d love to meet you.</em></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description We are currently looking Senior DevOps Engineer for our Qatar operations.</p><p>Server Administration Skills Solid experience with Linux server administration (RHEL, CentOS, Ubuntu) including shell scripting (Bash), package management, and service configuration (systemd). Windows Server administration experience including IIS, Active Directory integration, and PowerShell scripting. Proficiency in network fundamentals: DNS, TCP/IP, SSL/TLS certificate management, firewall rules, and reverse proxy configuration (Nginx, Apache, HAProxy). Experience with virtualization and containerization: Docker, Kubernetes, VMware, or equivalent platforms. Expertise in backup and disaster recovery strategies for hosted DevOps tools and databases. Hands-on experience with monitoring solutions such as Prometheus, Grafana, Nagios, Zabbix, or equivalent.</p><p>Key Responsibilities</p><ul><li>Administer and manage GitLab server including installation, upgrades, user management, access controls, and repository governance.</li><li>Design, implement, and maintain CI/CD pipelines using Jenkins and GitLab CI/CD to support automated build, test, and deployment workflows.</li><li>Configure and maintain Jenkins master/agent architectures; create and manage pipelines (Declarative and Scripted), plugins, and integrations.</li><li>Install, configure, and administer Nexus Repository Manager for artifact storage, proxy, and distribution of Maven, npm, Docker, and other artifact formats.</li><li>Manage Jira on-premises and Jira Cloud instances including installation, configuration, user permissions, workflows, schemes, and integrations with development tools.</li><li>Set up and maintain SonarQube for static code analysis, quality gates, and integration with CI/CD pipelines to enforce code quality standards.</li><li>Configure and manage Azure DevOps services including Boards, Repos, Pipelines, Artifacts, and Test Plans for end-to-end delivery management.</li><li>Deploy and maintain Elasticsearch clusters including configuration tuning, index management, monitoring, and performance optimization.</li><li>Perform server administration tasks including OS hardening, patch management, service monitoring, and troubleshooting on Linux/Windows environments.</li><li>Implement and maintain infrastructure-as-code (IaC) practices using tools such as Terraform, Ansible, or similar frameworks.</li><li>Collaborate with development teams to define DevOps best practices and drive continuous improvement of delivery pipelines.</li><li>Monitor system health, availability, and performance; set up alerting and incident response procedures.</li><li>Document configurations, runbooks, and operational procedures for all managed platforms.</li><li>Ensure all platforms comply with organizational security standards and audit requirements.</li></ul><p>Required Skills & Experience</p><table><thead><tr><td>Tool / Platform</td><td>Required Expertise</td></tr></thead><tbody><tr><td>GitLab</td><td>Server installation & upgrades; CI/CD pipeline authoring (.gitlab-ci.yml); runner configuration; branch protection; merge request workflows; SAML/SSO integration; GitLab Container Registry management.</td></tr><tr><td>Jenkins</td><td>Master & distributed agent setup; Declarative & Scripted pipeline development; plugin management (pipeline, credentials, SonarQube, Nexus, Git); Blue Ocean; folder & view organization; shared libraries.</td></tr><tr><td>Nexus Repository</td><td>Installation & configuration of Nexus OSS/Pro; hosted, proxy, and group repository setup; Maven, npm, PyPI, Docker, and Helm chart repositories; cleanup policies; LDAP integration; blob store management.</td></tr><tr><td>Jira (On-Prem & Cloud)</td><td>Installation and migration of Jira Data Center; project and issue type configuration; workflow design; custom fields and screens; permission schemes; Jira Cloud administration; REST API integrations; JSM (Service Management) setup.</td></tr><tr><td>SonarQube</td><td>Community/Developer/Enterprise edition setup; quality profile and quality gate configuration; CI/CD plugin integration; code coverage reporting; branch analysis; security hotspot management.</td></tr><tr><td>Azure DevOps</td><td>Organization and project setup; Repos, Pipelines (YAML-based), Artifacts feed configuration; sprint boards; service connections; agent pool management; role-based access control (RBAC).</td></tr><tr><td>Elasticsearch</td><td>Cluster installation and configuration (single-node and multi-node); index lifecycle management (ILM); shard allocation; snapshot & restore; Kibana integration; security (TLS, role-based access); performance tuning and monitoring.</td></tr></tbody></table><p>Joining time frame: 2 weeks (maximum 1 month)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Solid experience with Linux server administration (RHEL, CentOS, Ubuntu) including shell scripting (Bash), package management, and service configuration (systemd).</li><li>Windows Server administration experience including IIS, Active Directory integration, and PowerShell scripting.</li><li>Proficiency in network fundamentals: DNS, TCP/IP, SSL/TLS certificate management, firewall rules, and reverse proxy configuration (Nginx, Apache, HAProxy).</li><li>Experience with virtualization and containerization: Docker, Kubernetes, VMware, or equivalent platforms.</li><li>Expertise in backup and disaster recovery strategies for hosted DevOps tools and databases.</li><li>Hands-on experience with monitoring solutions such as Prometheus, Grafana, Nagios, Zabbix, or equivalent.</li><li>GitLab: Server installation & upgrades; CI/CD pipeline authoring (.gitlab-ci.yml); runner configuration; branch protection; merge request workflows; SAML/SSO integration; GitLab Container Registry management.</li><li>Jenkins: Master & distributed agent setup; Declarative & Scripted pipeline development; plugin management (pipeline, credentials, SonarQube, Nexus, Git); Blue Ocean; folder & view organization; shared libraries.</li><li>Nexus Repository: Installation & configuration of Nexus OSS/Pro; hosted, proxy, and group repository setup; Maven, npm, PyPI, Docker, and Helm chart repositories; cleanup policies; LDAP integration; blob store management.</li><li>Jira (On-Prem & Cloud): Installation and migration of Jira Data Center; project and issue type configuration; workflow design; custom fields and screens; permission schemes; Jira Cloud administration; REST API integrations; JSM (Service Management) setup.</li><li>SonarQube: Community/Developer/Enterprise edition setup; quality profile and quality gate configuration; CI/CD plugin integration; code coverage reporting; branch analysis; security hotspot management.</li><li>Azure DevOps: Organization and project setup; Repos, Pipelines (YAML-based), Artifacts feed configuration; sprint boards; service connections; agent pool management; role-based access control (RBAC).</li><li>Elasticsearch: Cluster installation and configuration (single-node and multi-node); index lifecycle management (ILM); shard allocation; snapshot & restore; Kibana integration; security (TLS, role-based access); performance tuning and monitoring.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose Summary <br> <p><span>Support the delivery and evolution of the Corporate Planning function across QNB covering Doha, Branches, Representative Offices and Subsidiaries. Support the definition of key performance indicators (KPIs) across financial and non-financial dimensions (Financial/ Customer and Process/ Organisation) for business, support and control divisions, understanding the needs and drivers for each. Support the coordination and execution of the quarterly Performance Management process. Review and analyse KPIs and scorecards across all divisions in order to provide perceptive and value adding insight of the bank’s performance and execution of strategy. Work with strategy development and PMO teams to assist in the development of the annual business plans across all divisions, understanding and incorporating the dependencies between this, performance management, the strategic project portfolio and the CapEx planning exercise.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions <br> <p><strong><span>A. Shareholder & Financial:</span></strong></p><br><p><span>- Align the annual business plan with the bank’s strategic objectives</span></p><br><p><span>- Develop all business plan and performance management related information on a Group wide level on a regular basis to the Executive Management and the Board for regular update, performance monitoring, quality assessment and decision-making. </span></p><br><p><span>- Implements KPI’s and best practices for Senior Manager, Corporate Planning.</span></p><br><p><span>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</span></p><br><p><span>- Act within the limits of the powers delegated to the incumbent.</span></p><br><p><strong><span>B. Customer (Internal & External):</span></strong></p><br><p><span>- Manage the gathering of input from all relevant parties within the required timeframe and quality in order to develop the overall business plan for QNB on a Group wide level on an annual basis</span></p><br><p><span>- Coordinate and align with all business and support divisions with respect to input for business planning, balance scorecards and overall performance management related issues as directed by VP, Corporate Planning</span></p><br><p><span>- Manage requests to changes to KPIs during the year as aligned with senior management and VP, Corporate Planning</span></p><br><p><span>- Support coordination and alignment with the subsidiaries with respect to input for business planning and KPIs</span></p><br><p><span>- Manage and support the analysis of data from the KPI Performance management exercise, providing useful and value added insight to the VP, Corporate Planning</span></p><br><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><p><span>- Manage the coordination of the Group’s corporate planning initiatives</span></p><br><p><span>- Monitor the development of business plans for all business and support divisions and respective departments along the five financial and non-financial dimensions (Financial, Customer, Processes, Organisational, Risk)</span></p><br><p><span>- Ensure alignment and consistency across all business plans on a Group-wide level</span></p><br><p><span>- Continuously monitor, track and review the business and support division plans and related scorecards (incl. KPIs, goals and objectives) as part of the group wide performance management</span></p><br><p><span>- Support VP, Corporate Planning to define, establish, continuously update, further develop and refine non-financial Key Performance Indicators (KPIs) for all business and support divisions and departments on a Group wide level within the frame of the group wide performance management</span></p><br><p><span>- Closely align with Financial Control to support input for financial KPIs</span></p><br><p><span>- Closely align with Group Risk to support input for risk related KPIs </span></p><br><p><span>- Assist business plans for all subsidiaries and support alignment and consistency of subsidiaries business plans with the subsidiary strategy and ensure alignment with QNB Group’s strategy Ensure group wide standards, methodology and tools for Business planning, Performance Management and Group PMO are fully adopted and adhered to by the assigned subsidiary</span></p><br><p><span>- Develop, manage and update tools (e.g., dashboards) to measure performance against strategic objectives and identified organizational priorities as guided by VP, Corporate Planning</span></p><br><p><strong><span>D. Learning & Knowledge:</span></strong></p><br><p><span>- Possess a solid understanding of the link between strategy and corporate planning, and the concepts of a balanced scorecard approach</span></p><br><p><span>- Identify related areas for professional self-development </span></p><br><p><strong><span>E. Legal, Regulatory, and Risk Framework Responsibilities:</span></strong></p><br><p><span>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy)</span></p><br><p><span>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks</span></p><br><p><span>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements</span></p><br><p><span>- Maintain appropriate knowledge to ensure full qualification to undertake the role</span></p><br><p><span>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</span></p><br><p><span>- Attend mandatory (internal and external) seminars as instructed by the Bank</span></p><br> <br> <br><br> Education & Experience Requirements <br> <p><span>- Bachelor degree University graduate, Master’s degree is an advantage </span></p><br><p><span>- At least 8 years work experience with minimum of 3 years of similar experience with a reputed financial Institution</span></p><br><p><span>- Business and/ or functional experience or exposure</span></p><br><p><span>- Previous experience in a corporate planning and performance management role</span></p><br><p><span>- Awareness of a management consulting approach (previous role in such is an advantage)</span></p><br><p><span>- Experience with performance management, balance scorecard approach and management of information systems (MIS)</span></p><br><p><span>- Deep understanding and knowledge of the activities and functions of the various business and support divisions in a financial institution</span></p><br><p><span>- Well-developed numerical, analytical, evaluation skills</span></p><br> <br> <br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for initiation, preparation, processing and execution of Global Structured Finance transactions for the Group’s Private, Corporate and Institutional (including government) clientele and thereby facilitating growth and expansion of the Corporate Banking business. Also, will act as the Transaction Officer who will be primarily responsible to ensure timely and proper execution of Global Structured Finance transactions assigned to him/ her by the VP of Loan Syndications & Distribution and EVP of Global Structured Finance. He / she will also be responsible for undertaking special tasks and assignments given by the VP of Loan Syndications & Distribution and EVP of Global Structured Finance.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Proactively participate in the formulation and implementation of strategies, business plans and budgets of the Unit in line with overall objectives of QNB Group. Support the Head of Loan Syndications & Distribution in the development of Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Global Structured Finance Unit and monitor Unit’s achievements on periodic basis. Meet the Unit’s target budget and achieve all volume, revenue, and profit targets for Global Structured Financerelated transactions in accordance with QNB’s overall corporate banking budget and strategy. Supports credit related decision making process by ensuring availability of sound and quality information/ analysis necessary for accurate credit risk assessment and mitigation. Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the Bank. Manage all aspects of assigned transactions and products to maximize product potential and profitability. Implements KPI’s and best practices for VP Loan Syndications and Distribution Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent Customer (Internal & External): Primarily responsible for collection, analysis and storage of relevant business, financial and operational information on the Unit’s borrowers, transactions and bank counterparties and correspondents as required by KYC and other bank and regulatory policies and procedures. Conducts proactive gathering, analysis and reporting of market and business information (current market conditions and trends, competitor actions, customer preferences as well as other market and industry developments) through regularly interaction with key market participants (banks, major corporations, government entities) to collect general market intelligence and obtain feedback on QNB's position and stature in the local, regional and international markets. Ensures that relevant information obtained is provided to the concerned parties in the Bank for necessary action if any. Initiates, maintains and deepens relationships with banks, financial institutions, project sponsors and other market players who are active in Loan Syndications & Distribution in order to ensure QNB is well positioned to identify future business opportunities, benefit from business potential and meet business objectives related to Global Structured Finance activities. Continually keep abreast with the local, regional and international financial markets and economic environment to be informed about potential projects that could translate into possible business opportunities for the QNB Group. Maintains good team work, provide support, assistance and cooperation with other members of Global Structured Finance, both domestically and internationally. Builds and maintains strong and effective relationships with all other related units to achieve Group’s goals/objectives. Ensures prompt and efficient solution of operational and administrative problems and provides quick and satisfactory response on queries of customers and counterparties when required. Provides timely and accurate information to Group’s senior management, external and internal auditors and the Group’s compliance functions when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required Internal (Processes, Products, Regulatory): Responsible for regular and proactive interfacing with officers of Domestic and International Corporate Banking, Financial Institutions, Private Banking, Business Intelligence and Economic Research, as well as other QNB Group entities to identify potential Global Structured Finance transactions that can lead to business opportunities for the Unit. Acts as Primary Transaction Officer responsible for the structuring, credit processing, preparation, loan documentation, execution and distribution of assigned Global Structured Finance transactions. Primarily responsible to ensure prompt, efficient and timely performance, execution and delivery of required tasks related to Global Structured Finance activities. Provides administrative, operations and logistical support and supervision to Global Structured Finance team, Primarily responsible for data collection for, and preparation of, comprehensive credit proposals, credit and marketing presentations (including customer, business, project, market and or industry information), for new / prospective customers; or periodic reviews and or monitoring of existing customers, in accordance with Credit Policy and procedures of the Bank Performs comprehensive due diligence, reviews and analyses Global Structured Finance transactions, assigns transaction ratings. Provides recommendations and distribution strategies to the QNB’s decision making authorities. Primarily responsible for reviewing the credit worthiness and financial feasibility of the individual project financing proposals based on analysis of current and future market conditions, debt service capability of the expected cash flows and other financial information of the individual borrowers and projects. Ensure QNB’s interests are adequately safeguarded before recommending approval of the credit. Provides support to Relationship Manager in the preparation of Credit Summary Report, credit proposals and other credit and business memos, in accordance with Credit Policy and procedures and adequately address all relevant risk factors and ensure that international credit standards, procedures, requirements and practices are adhered to. Responsible for the preparation of Information Memorandum and other information to be provided to prospective lenders for the purpose of conducting their due diligence to enable them to participate in Global Structured Finance transactions arranged by QNB. Coordinates with internal and/ or external legal counsel to ensure that all legal and security documents required for the transactions are complete, prepared in proper format and comply with the highest international standards. Primarily responsible for the review, completion and execution of appropriate, legal and security documents, and other supporting documents as required by law for the respective Global Structured Finance transaction. Primarily responsible to ensure that transaction’s legal and security documents are legally binding and enforceable to protect the interests of the Bank, and ensures that all legal, credit and administrative requirements are met in accordance with Credit Policy, Regulatory convention and international market standards, practices and norms. Primarily responsible for the proper and efficient execution of Global Structured Finance deals, including communicating and interfacing with clients, banks and other third parties involved in Global Structured Finance transactions, in line with the function’s policies and procedures and in consideration of the Bank’s obligations towards its clients and bank counterparties. Liaises with the other parties comprising the project financing consortium, which would be dependent on the role assigned to the other parties within the consortium. Ensures that copies of duly executed Facility Agreement and other legal and security documents, including conditions precedent, are immediately provided to Credit Department and Agency Unit as per procedures of the Bank. Responsible for collating and storing information on the Unit's transactions, activities, and performance in a timely, accurate and efficient manner as required by the existing procedures. Maintains and updates data base for Unit’s activities, customer contacts, existing and potential clients’ information, transactions and deal pipelines, banking opportunities and other relevant and critical information for the Unit. Provides support to Relationship Manager for conducting required periodic reviews and updates for existing Global Structured Finance transactions’ performance, and other risk assessment techniques in line with Credit Risk Policies and requirements. Maintains and updates standard and user friendly business and financial reports using an internal data warehouse and all relevant public information sources as per Global Structured Finance Unit team requirement and inquiries. Responsible for preparation and delivery of periodic as well as ad hoc MIS reports on transactional and Unit performance against approved business plans, budgets, goals and objectives. Supports the Unit, by providing technical, operational, credit and management guidance and supervision, to enable them to perform their functions and responsibilities efficiently and effectively. Is responsible for preparing, and periodically updating as per Unit’s requirements, QNB Credentials, Marketing presentations, Market update Reports, League Tables, Work in Progress, Deals Done and Deals Turned down reports and other industry and market reports that record market activities and QNB’s participation in such transactions and ranking in the industry. Implement the ‘one-point of contact’ approach to respond to and resolve all customer’s and other parties’ needs and queries pertaining to Global Structured Finance transactions. Performs cross selling activities to enhance QNB’s overall relationship with customers by coordinating activities with other QNB units/ departments. Ensures adherence to all QNB Group policies procedures and regulatory requirements. Interprets and applies customer research and feedback into tangible product development initiatives by providing inputs to relevant units of the QNB Group. Ensures provision of timely and accurate information to Department Head to be given to the QNB's senior management team, external and internal auditors and the Group's compliance function as and when required or appropriate. Represent the Bank at professional and industry organizations/ venues to ensure dissemination of knowledge of QNB's offerings relating to Global Structured Finance. Performs any other tasks assigned by the direct manager pertaining to Corporate and Institutional Banking Division or QNB’s Global Structured Finance activities. Learning & Knowledge: Takes responsibility for self-development as well as acquiring and upgrading skills and knowledge required to fulfillment of one's duties. Ensures that he/she keeps abreast with latest technical, financial, industry and market developments affecting his / her job responsibilities in particular and the business and operations of the Bank in general. Accepts supervision, training, guidance and mentorship from Head of Global Structured Finance to ensure job functions, work output and customer interface are conducted in the highest internationally accepted market standards. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time<br><br>Education And Experience Requirements<br><br> University graduate (bachelor) with High Scholastic Achievements. At least 12 years of relevant experience in a corporate banking industry or related fields. Major in Law, Banking, Finance, Accounting, Economics, Business Administration or Marketing required. MBA preferred but not required Well-informed of the market dynamics and competitive structure, industry environment, practices and rules and regulations for the corporate banking customer segment. Advanced skills in financial analysis and financial modelling preferred. Excellent people relationship and team management skills Ability to work in teams with people from diverse cultural backgrounds Strong analytical and organizational skills Strong customer service orientation and dedication High Integrity, professionalism and self-management Self-motivated and hardworking<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
Additional Information<br><br>Job Number 26111479<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br><br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br><br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br><br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br><br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br><br> Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE: <br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.<br><br>Leading Kitchen Operations<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.<br><br>Leading Kitchen Operations<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>マリオット・ホテルは、世界中で親しみやすい空間の快適さを維持し、あらゆる機会でイノベーションを起こし、ホスピタリティを向上させるよう努めています。マリオット・ホテルの一員になると、ホストとして「いつも最高のおもてなし」という約束を守るために尽力することが求められます。いつも先を見越した、心のこもった温かいサービスを提供し、今も息づく会社精神を守り、発展させてみませんか。世界でおもてなしの代名詞として知られるマリオット・ホテルの採用情報をぜひご覧ください。マリオット・ホテルに加わると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。<br><br>JWマリオットは、世界中の主要都市や個性豊かなリゾート地に100軒を超える美しいホテル/リゾートを展開するマリオット・インターナショナルのラグジュアリーブランドのひとつです。JWマリオットでは、そこで働くアソシエートたちを最優先に考えています。アソシエートの幸せが、お客様の幸せにつながるからです。JWマリオットのアソシエートは、自信にあふれ、革新的で、真摯で、直感力が優れており、ホテル名ともなっているブランド創始者のJ. ウィラード・マリオットの遺した精神を引き継ぐ人材です。JWマリオットでは、コミュニティの一員となって、多様な同僚と真の仲間意識を味わうことができ、他では味わえない仕事体験をすることができます。JWマリオットは、トレーニング、能力開発、表彰の機会を提供し、ホリスティックなウェルビーングに焦点を当てた贅沢な環境で、情熱を追求することができる場所です。私たちは、お客様に特別なおもてなしを提供するには、まずアソシエートのケアが必要だと考えています。それがJW Treatment™です。JWマリオットの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。
Additional Information<br><br>Job Number 26116130<br><br>Job Category Food and Beverage & Culinary<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Pastry Culinary Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Leads shifts while personally preparing food items and executing requests based on required specifications. Supervises and coordinates activities of cooks and workers engaged in food preparation.<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Recognizes superior quality products, presentations and flavor. Maintains food preparation handling and correct storage standards. Maintains purchasing, receiving and food storage standards. Supports procedures for food & beverage portion and waste controls. Follows proper handling and right temperature of all food products. Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Ensures compliance with all applicable laws and regulations. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Strives to improve service performance.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. Purchases appropriate supplies and manage inventories according to budget.<br><br>Supports Training and Development Activities <br><br> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures property policies are administered fairly and consistently. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Brings issues to the attention of the department manager and Human Resources as necessary. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>のスタッフは、受賞歴のある世界各地の100を超えるホテル/リゾートで、滞在後も長くお客様の記憶に残り続ける破格の体験を創出しています。生涯の思い出を作る世界トップクラスのホスピタリティのプロフェッショナルが集まるザ・リッツ・カールトンは、創造性、思慮深さ、思いやりが発揮できる環境があれば、誰もが成功できると信じています。<br><br>私たちは常に、世界中で稀有で特別なラグジュアリーサービスを代表し、お客様に最高の気配りと快適さを提供することに誇りを持っています。<br><br>ここで働く人の役割は、ザ・リッツ・カールトンの「ゴールドスタンダード」が毎日優雅に、心を込めて提供されるようにすることです。ゴールドスタンダードはザ・リッツ・カールトンの基盤であり、毎日よりよい一日を目指す私たちの指針です。ザ・リッツ・カールトンがラグジュアリーホスピタリティのグローバルブランドリーダーとして高い評価を得ているのは、この基盤、そして企業文化が成功を導くという信念のたまものです。私たちのチームの一員になると、従業員への約束、信条、サービスバリューなどのゴールドスタンダードを学び、それを体現することが求められます。同時に私たちは、仕事や同僚を誇りに思えるような機会と環境を提供することを約束します。<br><br>ザ・リッツ・カールトンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして 、目標を達成し 、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。
Department: NUQ Production & Digital Media<br><br>Salary/Grade: ITS/79<br><br>The Sr Digital Media Video Specialist at Northwestern University in Qatar (NU_Q) will be responsible for the installation, operation, repair, and maintenance of complex media systems, including photography, digital cinema, TV broadcast, and multimedia productions, under limited or no supervision. Sr The Digital Media Video Specialist will provide in-class support, including assisting and training faculty and students in the use of facilities and equipment such as Canon Cinema cameras, RED Cinema cameras, DSLRs, ENG systems, and advanced lighting equipment, including Aladdin Bi-flex, ARRI Skypanels, and Apurture COB light fixtures. The candidate will provide close mentoring and instruction to students in the use of production equipment to complete their course assignments. In addition to in-class support, the Sr Digital Media Video Specialist will lead and provide advanced production support for the department’s portfolio of video projects, including training videos, university event coverage, and social media content creation. This includes filming with cinema cameras, gimbals, and sliders. The candidate will be expected to edit video projects using various programs in the Adobe Creative Suite, such as Premiere Pro and After Effects. Work schedules will be flexible and may require evening and/or weekend hours.<br><br>Essential Duties And Responsibilities<br><br> Assist and provide support in the day-to-day operation of NU-Q media production facilities and equipment including still photography, digital cinema cameras (Canon, Sony, GoPro, RED), studio and field lighting and grip equipment (Arri, Aputure, ETC), video servers, monitors, audio mixer consoles and microphones, conversion devices, switchers, distribution equipment, radio, TV and news productions, as well as performing diagnostic functions, implementing maintenance actions and installation of the equipment. Supports the operation in the production equipment storage room (The Cage) as needed including equipment check-ins and check-outs, and the Web Checkout ticketing system. Lead, plan, shoot, and edit video content for a wide variety of departmental needs, including live events, social media, academic conferences, and other institutional needs. Provides in-class training and orientation to students, faculty, and staff for all media production facilities including individual and group training sessions as needed. Supports NU-Q faculty in the preparation of course material and/or technology requirements of classes when requested. Provides support for production software used by faculty and students including Adobe Creative Suite, Protools, DaVinci Resolve, ENPS, and other software for audio, video, print, and multi-media production. Supports and assists in the use of production spaces including edit suite, studios and newsroom as needed. For NU-Q special events, assists during set-up, rehearsals, and during the event(s). Duties may include lighting support, camera operation, or any other technical roles as needed. Works with the manager/supervisor on the evaluation of new technologies for use in NU-Q and their applicability to the market and NU-Q programs. Provides recommendations regarding new technologies and their integration into NU-Q programs. Creates workflows, documentations and user guides for various types of equipment. Maintains awareness of evolving media technologies through professional publications, outside contacts, and ongoing professional development. Provides recommendations regarding new technologies and their integration into the NU-Q programs. Assists with non-university related commercial productions utilizing NU-Q production facilities and equipment. This includes possible night and weekend support *Will perform other duties as assigned. <br><br>Minimum Qualifications (education, Experience, Certifications, Skills)<br><br> Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor’s or higher degree in production, media technology, or comparable field and significant computerized production; OR appropriate combination of education and experience. 10 years of experience working in a media production environment, such as broadcast news, commercial production, or institutional video production with duties focused on filming, lighting, and editing. Maintains a portfolio of related video work. Previous mentoring or teaching experience in either a formal educational or professional in-house environment. Strong analytical skills. Ability to lift/move and install equipment up to 20kg (approx. 44.0 lbs) including cameras, lighting, and editing CPUs when necessary. Ability to maintain respectful and effective working relationships with a variety of parties throughout the University’s community. Demonstrated organizational skills, ability to take initiative and work independently. Ability to use both PC and Mac applications. Fluency in English language. Excellent video editing skills and an in-depth knowledge of Adobe Creative Suite editing applications. Understand the fundamentals of production lighting and lighting setup. Demonstrated knowledge of Mac OS X. Ability to use both PC and Mac applications. Demonstrated organizational skills, ability to take initiative and work independently. Ability to work under pressure and meeting tight deadlines. Good public speaking skills. Ability to work closely with students and student employees <br><br>Preferred Qualifications (Education, Experience, Certifications, Skills)<br><br>Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor’s or higher degree in production, media technology, or comparable field and significant computerized production; OR appropriate combination of education and experience.11-15 years of experience working in a media production environment, such as broadcast news, commercial production, or institutional video production with duties focused on filming, lighting, and editing. Maintains a robust portfolio of related video work. Previous teaching experience in either a formal educational or professional in-house environment. Experience working in a higher education environment. Fluency in English and Arabic and knowledge of Qatari customs. Demonstrated knowledge of Adobe Creative Suite, including Premiere Pro, After Effects, and Illustrator. Demonstrated knowledge of Network technologies to enable analyzing IT and AV system problems under pressure. Working knowledge of AR, VR and 360 Video production and equipment. Ability to prepare documents, white papers and teaching resources on basic and advanced use of media technologies for the university’s faculty members, staff, and students. Ability to manage multiple projects simultaneously and meet tight deadlines. Ability to work independently with minimal supervision.<br><br>The target hiring range for this position will be between $80,300 to $103,510 per year. The offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data .<br><br>Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process .
QNB3830-Senior Associate Global Channels and Partnerships Management (Qatarization)
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
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Job Summary <br> <p>The incumbent will manage all Global Transaction Banking service channels including all e-channels and partnerships including Fintechs, service providers and network expansion partnerships in line with the overall GTB and QNB Group strategy. The role includes the management of all innovations and solutions in related areas with close coordination with the cash management products and Trade services product teams.</p><br> <br> <br><br> Main Responsibilities <br> <ul><li><p>Ultimately responsible for developing and marketing the e-channels for the corporate bank as well as developing and managing network partnerships, Fintech tie ups and other tie ups with service providers. All solution developments must be value adding, client centric service propositions for customers to uphold banks position as a key cash management and Trade services player in Qatar and the global markets it operates in.</p><br></li><li><p>Supports in attaining revenue, profit, profitability supporting the sales team, in line with vision and mission of GTB and the group and /or other set targets imposed by the Senior Management team.</p><br></li><li><p>Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.</p><br></li><li><p>Applies rigorous selectivity in partnerships upholding QNB’s interest overall.</p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.</p><br></li><li><p>Act within the limits of the powers delegated to the incumbent.</p><br></li><li><p>Accountable for proactive gathering and analysis of market and business intelligence information as well as interfacing with Business Intelligence and Economic Research departments to ensure that Department’s activities are targeted are client centric and meet prevailing customer needs as well as to respond to competition to ensure QNB’s market share and positioning.</p><br></li><li><p>Responsible for the initiation and development of cutting edge e-channel solutions as well as the development and management of partnerships in line with a client centric approach and the overall ambitions of the GTB and the organization to position itself as an innovative and leading GTB bank in all markets it operates in.</p><br></li><li><p>Responsible for the development of digital solutions in line with market trends and client needs and produces all related presentations, collateral and support material to support the commercialization and sales efforts</p><br></li><li><p>Work with HO and Country Managers, to support the business objectives of the Cash and Trade business by working on their digital requirements and setting up any partnerships with financial institutions and/or Fintechs to complete</p><br></li><li><p>any solution gaps that client requirements might need.</p><br></li><li><p>Responsible for working with the Global sales team on commercialization of digital channels and provide digital channel or partnership solutions to client requirements identified effectively</p><br></li><li><p>Responsible for all digital channels KPIs and issues resolutions as well as the smooth running of any partnerships and alliances in addition to any targets set by management.</p><br></li><li><p>Coordinates with the sales team for initiating, maintaining and enhancing relationships with customer requiring digital solutions, and develops any new products or product enhancements to ensure their business needs are identified and well served.</p><br></li><li><p>Responsible for implementation of a one point of contact concept to respond to and resolve all customer needs and queries pertaining to digital activities.</p><br></li><li><p>Assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br></li><li><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br></li><li><p>Accountable for preparations and implementation of digital channels and partnerships strategic and business plans in relation to Corporate and Institutional Banking strategy and QNB Group objectives, as well as ensures they are communicated and cascaded to the employees under supervision.</p><br></li><li><p>Responsible for initiating, developing and implementing policies, standards, systems and procedures pertaining to the function under supervision in line with QNB guidelines and policies as well as external regulations and high market standards. Ensures that these are adhered and followed to the fullest extent on a daily basis.</p><br></li><li><p>Manages all project implementations pertaining to digital channels developments and enhancements as well as all partnership and ensuring all requirements are developed, met and tested correctly.</p><br></li><li><p>Responsible for preparation of digital channels marketing plans, client collateral, pitchbooks, sales support material and supports marketing activities along side Global GTB Sales within the department to promote corporate banking products/ services in their best position.</p><br></li><li><p>Proactively monitors the performance of all partnerships and aliances formed as well as all digital channels.</p><br></li><li><p>Proactively monitors results of marketing activities and initiates marketing plans review if necessary.</p><br></li><li><p>In liaison with Corporate Communication function and other business units of the Bank supports building and promoting QNB brand image.</p><br></li><li><p>Represents the Bank at professional/ industrial organizations/ venues, conferences and workshops to represent QNB group digital banking capabilities.</p><br></li><li><p>As an owner of digital led products, expands and manages rollout of Cash and Trade product capacity out of Qatar for QNB oversees network to support the Qatari business expansion.</p><br></li><li><p>Responsible for setting and implementation of appropriate pricing structures / policies for digital products.</p><br></li><li><p>Builds and expands product capability out of Qatar for QNB Overseas to support the Qatar business expansion.</p><br></li><li><p>Acts within the limits of powers delegated to the incumbent and adheres to QNB policies.</p><br></li><li><p>Ensures identification and development of internal control systems to address control weakness.</p><br></li><li><p>Is responsible for identification of operational, market, sovereign and or other types of risk related to digital channels and partnership activities and addresses them through appropriate mitigation procedures.</p><br></li><li><p>Is responsible for managing human resources of the Department including but not limiting to manpower and resources planning, selection and recruitment, managing the performance appraisal process, resolving internal disputes within the team thus ensuring that employees in the department have all the required resources for carrying their work and are performing to the achievement of the Bank's and department goals.</p><br></li><li><p>Builds and maintains strong working relationships with other Departments and functions within the Bank to ensure harmonious processes and effective work relationships as well as to promote synergy within the Bank.</p><br></li><li><p>Ensures that any internal disputes are resolved promptly and sufficiently.</p><br></li><li><p>Is responsible that activities of the Department are well documented as per applicable internal and external requirements as well as reports to the Senior Management team on the Department's performance.</p><br></li><li><p>Ensures provision of timely and accurate information to the Group's senior management team, external and internal auditors and the Group's compliance function as and when required.</p><br></li><li><p>Performs any other tasks and projects as assigned by the direct manager pertaining to Corporate and Institutional Banking and QNB Group activities.</p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>University graduate BA or MBA preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Master’s degree is highly preferred.</p><br></li><li><p>At least 2 years of banking relevant experience, preferably within a highly rated international bank.</p><br></li><li><p>Outstanding oral and written communication skills in English</p><br></li><li><p>Knowledge of Arabic language - preferred</p><br></li><li><p>Knowledge of any relevant widely used languages in a business environment is an advantage</p><br></li><li><p>Knowledge of risk management concept and practices</p><br></li><li><p>Understanding of relevant laws, regulations and practices pertaining to digital channels, cash management and trade services in particular and Banking Industry in general</p><br></li><li><p>Good understanding of Corporate Banking customer base, it's needs and expectations</p><br></li><li><p>Familiar with balanced scorecard approach</p><br></li><li><p>Outstanding financial planning and budgeting ability</p><br></li><li><p>Strong analytical skills with ability to communicate both verbally and in writing</p><br></li><li><p>Proficiency in preparation and utilization of financial modeling</p><br></li><li><p>Proficiency in PC programs: MS Word, PowerPoint, Excel and other relevant applications</p><br></li><li><p>Excellent people relationship skills and team management</p><br></li><li><p>Ability to motivate and lead teams from diverse cultural backgrounds</p><br></li><li><p>Good organizing skills</p><br></li><li><p>Ability to make decisions and follow through initiatives</p><br></li><li><p>Customer service orientation</p><br></li><li><p>Integrity and self-management</p><br></li></ul> <br> <br> </div>
Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Summary<br><br>The role of the Secretary is primarily to support the Senior Leadership Team in day to day tasks by providing secretarial and administrative assistance, and secondly to assist the Senior Leadership Team where required. The role of the Secretary is to ensure that the good image of QNB is enhanced through efficient and timely actions.<br><br>The successful candidate will be highly efficient & well organized, with attention to detail and the capability of anticipating needs, taking the initiative to resolve issues/implement improvements. will demonstrate an engaging, positive personality with good interpersonal skills - a proven team player. will be able to evidence good judgement and adaptability in managing the day-to-day workflow and prioritizing various projects. will be proficient in using quality, professional oral and written skills to project a positive image of the business, to interact professionally with clients and associates at all times and to promptly respond to requests with accuracy and a courteous demeanour.<br><br>Experience<br><br>Provide support to the Senior Leadership Team in their day to day tasks, organising agendas, trips, writing mails/couriers and preparation of documents/meeting materials, presentations and assisting on general Branch administration matters Interact proactively with the various departments within the Branch and the Head Office to ensure smooth communication. Arrange regular travel itineraries – flights, hotels, cars etc., and prepare materials and itineraries for those trips. Manage complex diaries and organize internal and external meetings, including client meetings, senior management functions, and video/conferences calls. In addition, you will handle incoming and outgoing correspondence. Provide support to senior VIP visits to Head Office including travel logistics and schedules etc.<br><br>Qualifications<br><br>Bachelor Degree5+ years of experience out of which a minimum of 2 years at a similar executive level Demonstrate Secretarial / PA experience within a service oriented organization, preferably in the financial services industry. Evidence having supported a busy personal and professional schedule of a senior manager who is travelling, as well as managing the demanding needs of a team.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate