Telesales Jobs in Qatar
2290 Jobs Found
Location:<br><br>Doha, Other/Not Applicable, QA<br><br>Type of contract: Permanent<br><br>Posting date: 8 Oct 2026<br><br>Job offer reference: 215466<br><br><strong>Purpose of the Position<br><br></strong>Seeking a highly skilled and motivated QHSE Lead Auditor to join our team. If you are passionate about quality,health, safety, and environmental management systems and possess strong auditing expertise, we invite you to apply.<br><br>The QHSE Lead Auditor will be responsible for conducting professional audits in accordance with applicablestandards and Bureau Veritas requirements. As many organizations transition toward integrated managementsystems, the incumbent is expected to be qualified across multiple schemes and contribute to both IMS andadditional frameworks such as ISMS/BCMS, along with various second‑party audits as needed.<br><br><strong><strong>Key Responsibilities<br><br></strong></strong><ul><li>Conduct audits in line with ISO 19011, BV Management System, and BVC MER Operations Manual.</li><li>Maintain full adherence to the BV Code of Ethics, confidentiality requirements, and quality assurancesystems.</li><li>Stay updated with current regulatory requirements, technologies, and scheme developments.</li><li>Manage the audit cycle efficiently—from planning to reporting.</li><li>Collaborate with the audit team leader and coordinate effectively throughout the audit.</li><li>Report any unexpected situations or challenges encountered during audits.</li><li>Follow confirmed audit schedules and maintain professional conduct at all times.</li><li>Protect and properly use company assets (laptops, accessories, documents, etc.).</li><li>Adhere to terms and conditions of employment, including BV policies.</li><li>Coordinate with the technical team to ensure alignment with LTO for audits, qualifications, and reporting.</li><li>Support the sales team by identifying and sharing potential business leads.<br><br></li></ul><strong>Performance Indicators<br><br></strong><ul><li>Customer feedback rating ≥ 4.0/5.0</li><li>Zero behavioral complaints and full avoidance of conflict-of-interest situations</li><li>Compliance with environmental and safety standards</li><li>Continuous improvement in competencies (e.g., new standard qualifications, tutor roles)</li><li>Timely defect resolution and closure of NCRs</li><li>Timeliness in reporting and marking assessments</li><li>Cost‑effective and timely travel planning</li><li>Achievement of required utilization rate<br><br></li></ul><strong><strong>Qualifications & Experience<br><br></strong></strong><ul><li>Bachelor’s or Master’s degree in Engineering or Science.</li><li>Minimum 5 years of work experience in a medium or large industrial environment.</li><li>Hands‑on experience in planning, production, QA/QC, maintenance, or project management.</li><li>At least 2 years of direct experience in relevant schemes (QMS, EMS, OHSAS).</li><li>First, second, or third‑party auditing experience is an added advantage.<br><br></li></ul><strong><strong>Skills & Personal Qualities<br><br></strong></strong><ul><li>Strong communication, reporting, and presentation skills</li><li>Leadership qualities and ability to work cohesively within a team</li><li>Excellent time management and organizational abilities</li><li>Strong interpersonal skills and a professional, pleasant demeanor</li><li>Ability to manage situations judiciously and ethically<br><br></li></ul>Your career is about more than building a resume — it’s a chance to #LeaveYourMark. Guaranteeing quality,ensuring health and safety, mitigating risks and improving performance, as well as environmental protection andsocial responsibility…this is what Bureau Veritas is about. Join an inclusive, flexible and diverse company whereyou can thrive while positively contributing to transforming the world in which we live.<br><br>#ShapingaWorldofTrust<br><br>READY TO LEAVE YOUR MARK IN A SMARTER SOCIETY?<br><br><strong>Purpose of the Position<br><br></strong>Seeking a highly skilled and motivated QHSE Lead Auditor to join our team. If you are passionate about quality,health, safety, and environmental management systems and possess strong auditing expertise, we invite you to apply.<br><br>The QHSE Lead Auditor will be responsible for conducting professional audits in accordance with applicablestandards and Bureau Veritas requirements. As many organizations transition toward integrated managementsystems, the incumbent is expected to be qualified across multiple schemes and contribute to both IMS andadditional frameworks such as ISMS/BCMS, along with various second‑party audits as needed.<br><br><strong><strong>Key Responsibilities<br><br></strong></strong><ul><li>Conduct audits in line with ISO 19011, BV Management System, and BVC MER Operations Manual.</li><li>Maintain full adherence to the BV Code of Ethics, confidentiality requirements, and quality assurancesystems.</li><li>Stay updated with current regulatory requirements, technologies, and scheme developments.</li><li>Manage the audit cycle efficiently—from planning to reporting.</li><li>Collaborate with the audit team leader and coordinate effectively throughout the audit.</li><li>Report any unexpected situations or challenges encountered during audits.</li><li>Follow confirmed audit schedules and maintain professional conduct at all times.</li><li>Protect and properly use company assets (laptops, accessories, documents, etc.).</li><li>Adhere to terms and conditions of employment, including BV policies.</li><li>Coordinate with the technical team to ensure alignment with LTO for audits, qualifications, and reporting.</li><li>Support the sales team by identifying and sharing potential business leads.<br><br></li></ul><strong>Performance Indicators<br><br></strong><ul><li>Customer feedback rating ≥ 4.0/5.0</li><li>Zero behavioral complaints and full avoidance of conflict-of-interest situations</li><li>Compliance with environmental and safety standards</li><li>Continuous improvement in competencies (e.g., new standard qualifications, tutor roles)</li><li>Timely defect resolution and closure of NCRs</li><li>Timeliness in reporting and marking assessments</li><li>Cost‑effective and timely travel planning</li><li>Achievement of required utilization rate<br><br></li></ul><strong><strong>Qualifications & Experience<br><br></strong></strong><ul><li>Bachelor’s or Master’s degree in Engineering or Science.</li><li>Minimum 5 years of work experience in a medium or large industrial environment.</li><li>Hands‑on experience in planning, production, QA/QC, maintenance, or project management.</li><li>At least 2 years of direct experience in relevant schemes (QMS, EMS, OHSAS).</li><li>First, second, or third‑party auditing experience is an added advantage.<br><br></li></ul><strong><strong>Skills & Personal Qualities<br><br></strong></strong><ul><li>Strong communication, reporting, and presentation skills</li><li>Leadership qualities and ability to work cohesively within a team</li><li>Excellent time management and organizational abilities</li><li>Strong interpersonal skills and a professional, pleasant demeanor</li><li>Ability to manage situations judiciously and ethically<br><br></li></ul>Your career is about more than building a resume — it’s a chance to #LeaveYourMark. Guaranteeing quality,ensuring health and safety, mitigating risks and improving performance, as well as environmental protection andsocial responsibility…this is what Bureau Veritas is about. Join an inclusive, flexible and diverse company whereyou can thrive while positively contributing to transforming the world in which we live.<br><br>#ShapingaWorldofTrust<br><br><strong>Purpose of the Position<br><br></strong>Seeking a highly skilled and motivated QHSE Lead Auditor to join our team. If you are passionate about quality,health, safety, and environmental management systems and possess strong auditing expertise, we invite you to apply.<br><br>The QHSE Lead Auditor will be responsible for conducting professional audits in accordance with applicablestandards and Bureau Veritas requirements. As many organizations transition toward integrated managementsystems, the incumbent is expected to be qualified across multiple schemes and contribute to both IMS andadditional frameworks such as ISMS/BCMS, along with various second‑party audits as needed.<br><br><strong><strong>Key Responsibilities<br><br></strong></strong><ul><li>Conduct audits in line with ISO 19011, BV Management System, and BVC MER Operations Manual.</li><li>Maintain full adherence to the BV Code of Ethics, confidentiality requirements, and quality assurancesystems.</li><li>Stay updated with current regulatory requirements, technologies, and scheme developments.</li><li>Manage the audit cycle efficiently—from planning to reporting.</li><li>Collaborate with the audit team leader and coordinate effectively throughout the audit.</li><li>Report any unexpected situations or challenges encountered during audits.</li><li>Follow confirmed audit schedules and maintain professional conduct at all times.</li><li>Protect and properly use company assets (laptops, accessories, documents, etc.).</li><li>Adhere to terms and conditions of employment, including BV policies.</li><li>Coordinate with the technical team to ensure alignment with LTO for audits, qualifications, and reporting.</li><li>Support the sales team by identifying and sharing potential business leads.<br><br></li></ul><strong>Performance Indicators<br><br></strong><ul><li>Customer feedback rating ≥ 4.0/5.0</li><li>Zero behavioral complaints and full avoidance of conflict-of-interest situations</li><li>Compliance with environmental and safety standards</li><li>Continuous improvement in competencies (e.g., new standard qualifications, tutor roles)</li><li>Timely defect resolution and closure of NCRs</li><li>Timeliness in reporting and marking assessments</li><li>Cost‑effective and timely travel planning</li><li>Achievement of required utilization rate<br><br></li></ul><strong><strong>Qualifications & Experience<br><br></strong></strong><ul><li>Bachelor’s or Master’s degree in Engineering or Science.</li><li>Minimum 5 years of work experience in a medium or large industrial environment.</li><li>Hands‑on experience in planning, production, QA/QC, maintenance, or project management.</li><li>At least 2 years of direct experience in relevant schemes (QMS, EMS, OHSAS).</li><li>First, second, or third‑party auditing experience is an added advantage.<br><br></li></ul><strong><strong>Skills & Personal Qualities<br><br></strong></strong><ul><li>Strong communication, reporting, and presentation skills</li><li>Leadership qualities and ability to work cohesively within a team</li><li>Excellent time management and organizational abilities</li><li>Strong interpersonal skills and a professional, pleasant demeanor</li><li>Ability to manage situations judiciously and ethically<br><br></li></ul>Your career is about more than building a resume — it’s a chance to #LeaveYourMark. Guaranteeing quality,ensuring health and safety, mitigating risks and improving performance, as well as environmental protection andsocial responsibility…this is what Bureau Veritas is about. Join an inclusive, flexible and diverse company whereyou can thrive while positively contributing to transforming the world in which we live.<br><br>#ShapingaWorldofTrust
<p>Coordinate the daily operation of the patisserie and cake shop to ensure smooth and efficient service. Provide personalized, professional, and attentive service to hotel guests and walk-in guests. Handle cake, pastry, dessert, and customized cake orders accurately and efficiently. Coordinate with the Pastry Chef and production team to ensure all orders are prepared according to guest specifications and delivered on time. Maintain comprehensive knowledge of all cakes, pastries, chocolates, desserts, ingredients, allergens, flavors, and pricing. Recommend products and provide expert assistance to guests based on their preferences and occasions. Drive sales through effective upselling, cross-selling, and promotion of seasonal and signature products. Ensure the patisserie display, counters, shelves, and display cabinets are maintained to exceptional presentation standards. Monitor product availability, freshness, labeling, expiry dates, and presentation. Maintain accurate records of pre-orders, customized cakes, special requests, and customer preferences. Coordinate VIP, corporate, wedding, birthday, and special-event cake requirements. Process all sales transactions accurately through the POS system and follow cash-handling procedures. Assist with daily stock checks and coordinate replenishment of products and packaging materials. Ensure all takeaway cakes and pastries are professionally packaged, labeled, and presented. Handle guest inquiries, feedback, and complaints promptly and professionally. Coordinate with Front Office, Concierge, Events, Sales, and other departments for special guest and event requirements. Support promotional campaigns, festive collections, new product launches, and special patisserie events. Ensure compliance with food safety, hygiene, health and safety, and hotel operating standards.</p><p>Comply and adhere to the Rosewood company policies. Take on other tasks in addition to the ones stated, in a reasonable framework. Be a brand ambassador at all times and ensure brand integrity and clarity are always maintained. Model the company's culture, vision, mission and core values at all times. Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times. Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system. Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings). Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles, and values.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>As Manager, Retail Media Ads Growth, you will be part of the Retail Media Growth team reporting to the Sr. Manager, Retail Media Growth. You will own a portfolio of accounts across MENA, driving ad sales, expanding advertiser relationships, and unlocking revenue from long-tail and local market accounts.</p><br><p>This is a hands-on, high-impact role for someone with an Ads Tech or digital advertising background, who thrives on meeting ambitious targets and building strong advertiser partnerships.<br>
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</p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li><p><em>Own a portfolio of accounts, including both major advertisers and long-tail clients across local markets.</em></p><br></li><li><p><em>Drive sales growth by identifying opportunities, pitching retail media solutions, and executing campaigns end-to-end.</em></p><br></li><li><p><em>Build strong relationships with CPG brands, agencies, and suppliers, acting as their trusted retail media advisor.</em></p><br></li><li><p><em>Collaborate with the broader Growth team, Product, and Marketing to develop tailored ad solutions and maximize client ROI.</em></p><br></li><li><p><em>Execute Go To Market strategies at the account level, including campaign planning, targeting, and reporting.</em></p><br></li><li><p><em>Track account performance, identify growth opportunities, and provide actionable insights to internal stakeholders.</em></p><br></li><li><p><em>JD Leverage ad tech knowledge to recommend the right solutions and optimize campaigns for scale and performance.</em></p><br></li><li><p><em>Support strategic initiatives such as seasonal campaigns, category growth plays, and regional expansion.</em><br>
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</p><br></li></ul><p><strong>What Did We Order?</strong></p><br><ul><li><p><em>4–6 years of experience in ads tech, retail media, digital advertising, or account management.</em></p><br></li><li><p><em>Proven track record of meeting or exceeding sales targets in digital advertising or retail media.</em></p><br></li><li><p><em>Strong understanding of ad tech platforms or retail media ecosystems.</em></p><br></li><li><p><em>Excellent relationship-building and communication skills, with the ability to influence clients and internal teams.</em></p><br></li><li><p><em>Highly organized and capable of managing multiple accounts and campaigns simultaneously.</em></p><br></li><li><p><em>Data-driven mindset with experience using analytics to optimize campaigns and identify growth opportunities.</em></p><br></li><li><p><em>Creative, solution-oriented, and comfortable working in a fast-paced, high-growth environment.</em></p><br></li><li><p><em>Self-starter who can proactively identify opportunities and take ownership of account growth.</em></p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Multi Branch Manager is to oversee and manage the operations of multiple entertainment branches within a region or Company. They are responsible for ensuring the successful implementation of business strategies, driving revenue growth, and maintaining high levels of customer satisfaction across all branches. Additionally, they oversee branch managers, providing guidance, support, and direction to ensure consistent performance and adherence to Company standards. The Entertainment Multi Branch Manager also develops and implements operational policies and procedures, monitors financial performance, and analyzes market trends to identify opportunities for expansion and improvement.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Developing and implementing sales plans</p><br> <p>Conducting regular sales and operations meetings</p><br> <p>Briefing employees on current sales goals, promotions, and other relevant information</p><br> <p>Organizing marketing activities and events for the branch</p><br> <p>Increasing brand awareness for the Company within the community</p><br> <p>Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback</p><br> <p>Resolving customer problems as needed</p><br> <p>Complying with all applicable laws and regulations</p><br> <p>Assessing market conditions and identifying opportunities</p><br> <p>Drafting forecasts and business plans</p><br> <p>Managing budgets, allocating branch funds, and defining financial objectives</p><br> <p>Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals</p><br> <p>Adhering to high ethical and professional standards</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of the entertainment industry, including trends, customer preferences, and operational requirements.</p><br>
<p>Strong leadership and management skills to effectively oversee multiple branches, delegate tasks, and inspire teams to achieve goals.</p><br>
<p>Excellent communication and interpersonal abilities to collaborate with branch managers, staff, and stakeholders, fostering a cohesive and productive working environment.</p><br>
<p>Financial acumen to analyze budgets, revenue reports, and financial statements, making strategic decisions to optimize profitability and performance.</p><br>
<p>Problem-solving skills to address operational challenges, adapt to changing circumstances, and implement innovative solutions to enhance the overall customer experience.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality<br>Leadership<br>Entertainment Management L3<br>Quality and Safety L3<br>Budgeting L3<br>Agility<br>Task and Project Planning L3<br>AI Fluency<br>Guest Relations L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration<br><br><br><br>
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About IHeart Arabi<br><br>i Heart Arabi is the premier destination for high-quality audio storytelling in the MENA region. As<br><br>an extension of i Heart Media, the #1 audio company in the United States, we combine global<br><br>production standards with deep regional relevance. We are dedicated to creating culturally<br><br>relevant podcasts and audio content that entertains, informs, and connects with Arabic-speaking audiences worldwide.<br><br>As the region's podcast ecosystem continues to mature, i Heart Arabi is uniquely positioned to<br><br>help shape the future of audio—not only by creating exceptional content, but by building<br><br>awareness, educating the marketplace, and accelerating adoption among audiences, creators,<br><br>agencies, and brands.<br><br>Role Overview<br><br>i Heart Arabi is seeking a Brand Marketing Lead to drive the company's marketing strategy across<br><br>the MENA region.<br><br>This is a strategic role focused on building the i Heart Arabi brand, positioning i Heart as the<br><br>leader in premium audio and podcasting, and growing awareness of the medium among<br><br>advertisers, agencies, creators, and consumers throughout MENA and beyond.<br><br>The successful candidate will own the overall marketing vision for i Heart Arabi, from corporate<br><br>brand marketing and thought leadership to audience growth, show launches, communications,<br><br>partnerships, and industry education.<br><br>Success will be measured by increased brand awareness, stronger agency and advertiser<br><br>engagement, audience growth, and the continued development of the podcast ecosystem<br><br>across the region.<br><br>Key Responsibilities<br><br>Brand Strategy & Positioning<br><br> Develop and execute the long-term marketing strategy for i Heart Arabi across the MENA<br><br><br>region.<br><br> Establish i Heart Arabi as the leading premium audio and podcast company in the region. Build consistent messaging across consumer, creator, and commercial audiences. Ensure brand consistency across all marketing, communications, partnerships, and<br><br><br>events.<br><br>Audience Growth & Performance Marketing<br><br> Oversee audience acquisition strategies across audio, video, and social platforms. Lead performance marketing initiatives to grow listening, viewing, subscribers, and<br><br><br>community engagement.<br><br> Optimize marketing investment based on data and measurable business outcomes. Support launches of new shows, creators, and content franchises. <br><br><br>Industry Education & Market Development<br><br> Lead initiatives that educate agencies, advertisers, and brands on the value of podcast<br><br><br>advertising and digital audio.<br><br> Develop thought leadership programs, research, insights, presentations, and that help<br><br><br>grow the overall audio category.<br><br> Create sales enablement materials that support internal sales development as well as<br><br><br>resellers in region.<br><br> Partner closely with sales to increase advertiser adoption and unlock new commercial<br><br><br>opportunities.<br><br>Brand Marketing & Communications<br><br> Develop campaigns that elevate both the i Heart Arabi brand and its portfolio of shows. Own corporate marketing initiatives including PR, earned media, speaking<br><br><br>opportunities, newsletters, and industry communications.<br><br> Build relationships with key industry organizations, media partners, and marketing<br><br><br>communities.<br><br>Partnerships & Events<br><br> Lead marketing support for strategic partnerships with brands, platforms, creators, and<br><br><br>media organizations.<br><br> Develop marketing programs around industry events, conferences, and live experiences. Identify partnership opportunities that increase visibility and accelerate brand growth. <br><br><br>Agency & Vendor Management<br><br> Manage external PR, and performance marketing agencies. Establish clear objectives, budgets, KPIs, and accountability for PR and marketing<br><br><br>partners.<br><br> Ensure marketing investments deliver measurable business impact. <br><br><br>Analytics & Insights<br><br> Define marketing KPIs and reporting frameworks. Monitor brand awareness, audience growth, engagement, campaign performance, and<br><br><br>commercial impact.<br><br> Use data and consumer insights to continually refine marketing strategy. <br><br><br>Requirements<br><br> 8–12+ years of experience in brand marketing, consumer marketing, media marketing,<br><br><br>or strategic communications.<br><br> Experience developing integrated marketing strategies for media, technology,<br><br><br>entertainment, or consumer brands.<br><br> Strong understanding of digital marketing, performance marketing, and brand building. Experience working with agencies and managing external partners. Excellent communication and presentation skills. Experience partnering with commercial teams to support revenue growth. Strong analytical mindset with the ability to translate data into strategy. Comfortable operating in a fast-growing entrepreneurial environment. <br><br><br>Ideal Profile<br><br> Strategic thinker with strong execution capabilities. Passionate about building brands and developing new markets. Commercially minded with a deep understanding of advertiser needs. Strong storyteller capable of simplifying complex ideas. Comfortable representing the company publicly with agencies, clients, partners, and<br><br><br>industry organizations.<br><br> Highly collaborative across content, commercial, production, and executive teams. <br><br><br>Nice to Have<br><br> Experience in podcasting, streaming audio, media, entertainment, or creator ecosystems. Experience launching new media brands or products. Background in B2B marketing or category marketing. Experience with PR, communications, and thought leadership. Experience managing research and industry insights initiatives. Existing relationships within the MENA advertising, media, or agency landscape. Strong understanding of emerging digital media trends across the Middle East
About IHeart Arabi<br><br>i Heart Arabi is the premier destination for high-quality audio storytelling in the MENA region. As<br><br>an extension of i Heart Media, the #1 audio company in the United States, we combine global<br><br>production standards with deep regional relevance. We are dedicated to creating culturally<br><br>relevant podcasts and audio content that entertains, informs, and connects with Arabic-speaking audiences worldwide.<br><br>As the region's podcast ecosystem continues to mature, i Heart Arabi is uniquely positioned to<br><br>help shape the future of audio—not only by creating exceptional content, but by building<br><br>awareness, educating the marketplace, and accelerating adoption among audiences, creators,<br><br>agencies, and brands.<br><br>Role Overview<br><br>i Heart Arabi is seeking a Brand Marketing Lead to drive the company's marketing strategy across<br><br>the MENA region.<br><br>This is a strategic role focused on building the i Heart Arabi brand, positioning i Heart as the<br><br>leader in premium audio and podcasting, and growing awareness of the medium among<br><br>advertisers, agencies, creators, and consumers throughout MENA and beyond.<br><br>The successful candidate will own the overall marketing vision for i Heart Arabi, from corporate<br><br>brand marketing and thought leadership to audience growth, show launches, communications,<br><br>partnerships, and industry education.<br><br>Success will be measured by increased brand awareness, stronger agency and advertiser<br><br>engagement, audience growth, and the continued development of the podcast ecosystem<br><br>across the region.<br><br>Key Responsibilities<br><br>Brand Strategy & Positioning<br><br> Develop and execute the long-term marketing strategy for i Heart Arabi across the MENA<br><br><br>region.<br><br> Establish i Heart Arabi as the leading premium audio and podcast company in the region. Build consistent messaging across consumer, creator, and commercial audiences. Ensure brand consistency across all marketing, communications, partnerships, and<br><br><br>events.<br><br>Audience Growth & Performance Marketing<br><br> Oversee audience acquisition strategies across audio, video, and social platforms. Lead performance marketing initiatives to grow listening, viewing, subscribers, and<br><br><br>community engagement.<br><br> Optimize marketing investment based on data and measurable business outcomes. Support launches of new shows, creators, and content franchises. <br><br><br>Industry Education & Market Development<br><br> Lead initiatives that educate agencies, advertisers, and brands on the value of podcast<br><br><br>advertising and digital audio.<br><br> Develop thought leadership programs, research, insights, presentations, and that help<br><br><br>grow the overall audio category.<br><br> Create sales enablement materials that support internal sales development as well as<br><br><br>resellers in region.<br><br> Partner closely with sales to increase advertiser adoption and unlock new commercial<br><br><br>opportunities.<br><br>Brand Marketing & Communications<br><br> Develop campaigns that elevate both the i Heart Arabi brand and its portfolio of shows. Own corporate marketing initiatives including PR, earned media, speaking<br><br><br>opportunities, newsletters, and industry communications.<br><br> Build relationships with key industry organizations, media partners, and marketing<br><br><br>communities.<br><br>Partnerships & Events<br><br> Lead marketing support for strategic partnerships with brands, platforms, creators, and<br><br><br>media organizations.<br><br> Develop marketing programs around industry events, conferences, and live experiences. Identify partnership opportunities that increase visibility and accelerate brand growth. <br><br><br>Agency & Vendor Management<br><br> Manage external PR, and performance marketing agencies. Establish clear objectives, budgets, KPIs, and accountability for PR and marketing<br><br><br>partners.<br><br> Ensure marketing investments deliver measurable business impact. <br><br><br>Analytics & Insights<br><br> Define marketing KPIs and reporting frameworks. Monitor brand awareness, audience growth, engagement, campaign performance, and<br><br><br>commercial impact.<br><br> Use data and consumer insights to continually refine marketing strategy. <br><br><br>Requirements<br><br> 8–12+ years of experience in brand marketing, consumer marketing, media marketing,<br><br><br>or strategic communications.<br><br> Experience developing integrated marketing strategies for media, technology,<br><br><br>entertainment, or consumer brands.<br><br> Strong understanding of digital marketing, performance marketing, and brand building. Experience working with agencies and managing external partners. Excellent communication and presentation skills. Experience partnering with commercial teams to support revenue growth. Strong analytical mindset with the ability to translate data into strategy. Comfortable operating in a fast-growing entrepreneurial environment. <br><br><br>Ideal Profile<br><br> Strategic thinker with strong execution capabilities. Passionate about building brands and developing new markets. Commercially minded with a deep understanding of advertiser needs. Strong storyteller capable of simplifying complex ideas. Comfortable representing the company publicly with agencies, clients, partners, and<br><br><br>industry organizations.<br><br> Highly collaborative across content, commercial, production, and executive teams. <br><br><br>Nice to Have<br><br> Experience in podcasting, streaming audio, media, entertainment, or creator ecosystems. Experience launching new media brands or products. Background in B2B marketing or category marketing. Experience with PR, communications, and thought leadership. Experience managing research and industry insights initiatives. Existing relationships within the MENA advertising, media, or agency landscape. Strong understanding of emerging digital media trends across the Middle East
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Multi Branch Manager is to oversee and manage the operations of multiple entertainment branches within a region or Company. They are responsible for ensuring the successful implementation of business strategies, driving revenue growth, and maintaining high levels of customer satisfaction across all branches. Additionally, they oversee branch managers, providing guidance, support, and direction to ensure consistent performance and adherence to Company standards. The Entertainment Multi Branch Manager also develops and implements operational policies and procedures, monitors financial performance, and analyzes market trends to identify opportunities for expansion and improvement.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Developing and implementing sales plans</p><br> <p>Conducting regular sales and operations meetings</p><br> <p>Briefing employees on current sales goals, promotions, and other relevant information</p><br> <p>Organizing marketing activities and events for the branch</p><br> <p>Increasing brand awareness for the Company within the community</p><br> <p>Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback</p><br> <p>Resolving customer problems as needed</p><br> <p>Complying with all applicable laws and regulations</p><br> <p>Assessing market conditions and identifying opportunities</p><br> <p>Drafting forecasts and business plans</p><br> <p>Managing budgets, allocating branch funds, and defining financial objectives</p><br> <p>Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals</p><br> <p>Adhering to high ethical and professional standards</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of the entertainment industry, including trends, customer preferences, and operational requirements.</p><br>
<p>Strong leadership and management skills to effectively oversee multiple branches, delegate tasks, and inspire teams to achieve goals.</p><br>
<p>Excellent communication and interpersonal abilities to collaborate with branch managers, staff, and stakeholders, fostering a cohesive and productive working environment.</p><br>
<p>Financial acumen to analyze budgets, revenue reports, and financial statements, making strategic decisions to optimize profitability and performance.</p><br>
<p>Problem-solving skills to address operational challenges, adapt to changing circumstances, and implement innovative solutions to enhance the overall customer experience.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality<br>Leadership<br>Entertainment Management L3<br>Quality and Safety L3<br>Budgeting L3<br>Agility<br>Task and Project Planning L3<br>AI Fluency<br>Guest Relations L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration<br><br><br><br>
</div>
<p><strong>Senior Public Relations Officer | Doha, Qatar</strong></p><p><br></p><p><strong>The Company </strong></p><p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website –<strong> </strong>www.almarai.com.</p><p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><p><br></p><p><strong>The Role:</strong></p><p>For enhancing and building up customer relations and dealing and liaison with local government officers and authorities as they affect the employees of Almarai in his region with providing excellent customer service by establishing and maintaining cordial and professional relationships with colleagues and local officials and implement a comprehensive public relation awareness program to internal and external customers.</p><p><br></p><p><strong>To be successful in this role, you must have the following:</strong></p><p><br></p><ul><li>College diploma.</li><li>3 years’ experience in public relation or administration of large organization.</li><li>Good proficiency in English.</li><li>Driving License.</li><li>Competencies such as; Pleasing & presentable, Communication & influencing skills, Persuasive, Customer relation/ focus, Positive attitude, Team player.</li></ul><p><br></p><p>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</p><p><br></p><p>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</p>
<ul><li><p>5+ years of experience in Microsoft Dynamics CRM/Dynamics 365 CE development and customization.</p></li><li><p>Strong experience with Dynamics 365 Sales, Customer Service, and preferably Field Service.</p></li><li><p>Configure and customize Dataverse, including tables/entities, relationships, forms, views, dashboards, charts, business rules, business process flows, security roles, teams, and field security.</p></li><li><p>Develop Power Apps, including Model-driven and Canvas Apps.</p></li><li><p>Develop and manage Power Automate flows, approvals, integrations, and business process automation.</p></li><li><p>Strong development experience with C#, Plugins, Custom APIs, JavaScript/TypeScript, HTML/CSS and Dynamics 365/Dataverse SDK.</p></li><li><p>Experience with Dataverse Web API, REST/OData, JSON, OAuth and third-party API integrations.</p></li><li><p>Experience with Azure Functions, Logic Apps, Service Bus, Blob Storage/API Management is desirable.</p></li><li><p>Strong understanding of Dynamics 365/Power Platform Solutions, Publishers, Managed/Unmanaged Solutions, Environment Variables, Connection</p></li><li><p>References and ALM.</p></li><li><p>Experience with Azure DevOps/Git, CI/CD and Power Platform Pipelines is preferred.</p></li><li><p>Experience with Power BI, SSRS and FetchXML reporting.</p></li><li><p>Experience in data migration, data mapping, integration and master data management.</p></li><li><p>Experience with Power Pages; legacy Power Apps Portals experience is an advantage.</p></li><li><p>Awareness of Microsoft Copilot/AI capabilities within Dynamics 365 and Power Platform.</p></li><li><p>Ability to evaluate and adopt new Microsoft releases and recommended/modern alternatives to legacy customizations.</p></li><li><p>Strong understanding of Dynamics 365 security, performance, scalability, governance, and best practices.</p></li><li><p>Ability to gather requirements, perform fit-gap analysis, prepare technical specifications, provide estimates, and support solution architecture.</p></li><li><p>Strong communication, analytical, troubleshooting, and stakeholder-management skills</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Real Estate / Property Management domain experience</p></li><li><p>Dynamics 365 Field Service</p></li><li><p>Power Pages</p></li><li><p>Azure Integration Services</p></li><li><p>TIBCO / Click Dimensions</p></li><li><p>Experience with legacy Dynamics CRM integrations and WCF</p></li></ul>
<strong>Company Description</strong> TechDeals Qatar is a technology retail company focused on providing an affordable range of laptops, desktops, and all-in-one PCs. The team is committed to offering quality performance at competitive prices, making modern computing accessible to a wide range of customers. TechDeals Qatar emphasizes value, reliability, and customer satisfaction in every product sold. Team members contribute to a fast-paced environment where helping customers upgrade their tech efficiently is a key priority.<br><strong>Role Description</strong> The Laptop & Computer Technician is a full-time, on-site role based in Doha, Qatar. This role involves diagnosing and repairing laptops, desktops, and all-in-one PCs, including hardware and software issues. The technician will perform routine computer maintenance, install and configure operating systems, and ensure devices meet performance and quality standards before sale or return to customers. Responsibilities include providing technical support to customers, documenting repair activities, maintaining an organized workshop, and collaborating with sales staff to assess technical needs and advise on suitable solutions.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong Computer Repair and Troubleshooting skills, including diagnosis of hardware and software issues.</li><li>Candidates should possess solid Computer Maintenance and Technical Support skills to ensure reliable device performance and customer assistance.</li><li>Candidates should possess good knowledge of Operating Systems, including installation, configuration, and basic security practices.</li><li>Relevant technical certification or diploma in IT, electronics, or computer engineering is beneficial.</li><li>Experience in a computer repair shop, retail tech environment, or similar role is an advantage.</li><li>Ability to work on-site in Doha, manage multiple tasks, and communicate clearly with customers and colleagues.</li><li>Attention to detail, safety awareness when handling components, and commitment to delivering high-quality service.</li></ul>
<p> Looking for a bold, commercially sharp Country Manager to lead and scale our retail presence across Qatar. As our in-market lead, you’ll run the business holding full P&L accountability while driving store expansion, digital integration, and top-tier customer experiences. If you know the Middle East retail landscape inside out, love building high-performing teams, and can deliver high-energy execution on the ground, this is your next big move : </p><br><ul><li><p>Develop and execute the country-specific strategy aligned with Company objectives, ensuring measurable outcomes within the first year.</p></li><li><p>Lead cross-functional teams to drive operational excellence and ensure compliance with local regulations and corporate policies.</p></li><li><p>Cultivate and maintain relationships with key stakeholders, including government entities, industry leaders, and local communities to enhance the company's reputation.</p></li><li><p>Analyze market trends and competitive landscapes to identify growth opportunities , adapt strategies accordingly and deliver P&L growth and profiotability.</p></li><li><p>Manage , train and coach highly diversed Teams across REtail Stores , Warehouses and Offices.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Business Administration, or a related field; an MBA is highly preferred for strategic insight.</p></li><li><p>Middle East Retail Track Record: 8+ years in retail leadership—managing area operations, brand portfolios, or market expansion—specifically in GCC markets (UAE, KSA, Qatar, Kuwait, etc.).with atleast atleast 15-20 Fashion Stores in a matrix reporting environment.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Proven track record of managing P&L responsibilities and achieving financial targets in a competitive market.</p></li><li><p><strong>Commercial Mindset:</strong> Strong financial fluency with a habit of using data to drive sales, manage margins, and spot new market opportunities.</p></li><li><p><strong>Mall & Landlord Network:</strong> First-hand experience negotiating terms with major regional mall operators and real estate group</p></li></ul>
<p>The F&B Retail Supervisor is responsible for supporting F&B Managers in daily business operations of a retail store, ensuring high-quality customer service, maintaining cleanliness, engaging with customers, supervising employees, and executing directives as needed.</p><p><br></p><p>RESPONSIBILITIES</p><p>- Manage stock effectively to meet performance objectives by controlling endof-month inventory, overseeing order placement, and coordinating promotional activities to maximize sales and minimize loss.</p><p>- Oversee the retail store image by leading visual merchandising activities in alignment with the brand's guidelines, ensuring that manpower effectively matches operational requirements.</p><p>- Ensure effective implementation of service standards and operational procedures, including the standard expiry process as per set guidelines, in addition to adhering to health and safety regulations.</p><p>- Greet, assist, and serve customers, particularly during peak hours, ensuring their needs and concerns are promptly addressed in accordance with the company's quality and customer service standards.</p><p>- Implement adequate hygiene policies and procedures, ensuring that health and safety standards are always followed. - Supervise various restaurant operations including participating in opening and closing procedures, checking maintenance, and managing shifts.</p><p>- Manage and supervise e-commerce business platforms, monitor daily online stock availability, meet Key Performance Indicators (KPIs), and maintain agreed Service Level Agreements (SLAs). - Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.</p><p><br></p><p>Language Proficiency - Fluency in English.</p><p>- Fluency in Arabic is a plus.</p><p>Technical Skills - Proficiency in MS Office.</p><p>-EDUCATION Bachelor's degree in Hospitality Management, or a related field. General Experience Five to seven years of experience in F&B Operations, or a similar role.</p><p><br></p><p>Supervisor Experience -Two years</p>
Job Description<br><br> Job Responsibilities & Tasks Duties include but are not limited to<br><br> Installing POS materials.<br><br> Reporting competitor’s movement to merchandising unit head.<br><br> Making sure that no damage or dirty packets are left on shelves while returning<br><br>defected ones to the company.<br><br> Ensuring that all company’s products (all sizes & all packing) are present on shelves.<br><br> Implementing sales plano-grams and maintaining shelves as per shelf rent agreements.<br><br> Ensuring correctness in shelf prices<br><br> Filling up his customer card properly.<br><br> Performing price fishing when needed.<br><br> Conducting monthly inventory of the POS<br><br> Job Dynamics & Interfaces<br><br>3.1 Internal<br><br>Merchandiser Unit Head, PS, and SPS.& Sales<br><br>3.2 External<br><br>None<br><br> Required Job Qualifications & Competencies<br><br>4.1 Education & Experience<br><br> Minimum High School degree.<br><br> A minimum of 1 to 2 years’ experience in similar and related field.
Job Description<br><br> Job Responsibilities & Tasks Duties include but are not limited to<br><br> Installing POS materials.<br><br> Reporting competitor’s movement to merchandising unit head.<br><br> Making sure that no damage or dirty packets are left on shelves while returning<br><br>defected ones to the company.<br><br> Ensuring that all company’s products (all sizes & all packing) are present on shelves.<br><br> Implementing sales plano-grams and maintaining shelves as per shelf rent agreements.<br><br> Ensuring correctness in shelf prices<br><br> Filling up his customer card properly.<br><br> Performing price fishing when needed.<br><br> Conducting monthly inventory of the POS<br><br> Job Dynamics & Interfaces<br><br>3.1 Internal: Merchandiser Unit Head, PS, and SPS.& Sales<br><br>3.2 External: None 4.<br><br>Required Job Qualifications & Competencies<br><br>4.1 Education & Experience<br><br> Minimum High School degree.<br><br> A minimum of 1 to 2 years’ experience in similar and related field.
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability and Departmental Budgets<br>• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews financial reports and statements to determine how Operations is performing against budget.<br>• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.<br>• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.<br>• Strives to maintain profit margins without compromising guest or employee satisfaction.<br>• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.<br>• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Makes and executes key decisions to keep property moving forward towards achievement of goals.<br>Managing Property Operations<br>• Strives to improve service performance.<br>• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.<br>• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Ensures core elements of the service strategy are in place to produce the desired results.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>Leading Property Operations Teams<br>• Establishes a vision for product and service delivery on property.<br>• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.<br>• Ensures employees are treated fairly and equitably.<br>Managing and Conducting Human Resources Activities<br>• Observes service behaviors of employees and providing feedback to individuals and/or managers.<br>• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.<br>• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Stays knowledgeable of leadership talent in the property.<br>• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Role Description An on-site Marketing Intern role is based in Doha, Qatar. The Marketing Intern will support day-to-day marketing activities, including assisting in the development and execution of marketing campaigns, preparing presentations, and organizing promotional materials. Responsibilities include conducting basic market research, helping manage social media and digital content, coordinating with internal teams to support events and advertising projects, and maintaining records of marketing activities and performance. The intern will also help with client communication, gather feedback, and provide administrative support to the marketing and sales teams as needed. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with internal teams and clients. Candidates should possess Market Research and Marketing Strategy skills to support campaign planning and performance analysis. Candidates should possess Sales and basic Marketing skills to assist in lead generation, campaign execution, and promotional activities. Strong organizational and time-management abilities, with attention to detail and capacity to handle multiple tasks. Proficiency in MS Office and familiarity with social media platforms; basic knowledge of digital marketing tools is an advantage. Current enrollment in or recent graduation from a program in Marketing, Communication, Business, Communications, or a related field is preferred. Ability to work collaboratively in a fast-paced environment and willingness to learn and take initiative.
<h2 class="h5">Job description</h2>
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<p><span>The </span><span><span>Retail Property </span></span><span><span>Manager</span></span><span> will oversee the retail operations of </span><span><span>Place Vendôme Qatar</span></span><span>, ensuring the delivery of high-quality service standards, operational excellence, and a premium customer experience. This role is pivotal in building strong, sustainable relationships with retail partners and ensuring alignment with the asset’s long-term strategic and commercial objectives.</span></p><br>
<p><span>The incumbent will lead a multidisciplinary retail operations team and serve as the key liaison between mall management, tenants, and brand partners, driving business performance, tenant success, and customer satisfaction in accordance with Qatar’s retail market standards and best practices. </span></p><br> <p><span>This role acts as the second-in-command to the Mall Manager, assuming full leadership of retail and tenant operations in their absence.</span></p><br> <p><span><span>KEY RESPONSIBILITIES & ACCOUNTABILITIES:</span></span></p><br>
<p><span><span>Retail Performance & Business Optimization</span></span></p><br>
<ul>
<li><span>Lead and implement strategies to enhance retail performance and achieve targeted KPIs including tenant sales, footfall, and trading density.</span></li>
</ul>
<ul>
<li><span>Regularly analyze retail sales data, market trends, and consumer insights to identify performance improvement opportunities.</span></li>
</ul>
<ul>
<li><span>Support underperforming tenants through business reviews, training, and joint promotional initiatives.</span></li>
</ul>
<ul>
<li><span>Ensure optimal tenant mix and alignment with the mall’s positioning as a luxury shopping and lifestyle destination.</span></li>
</ul>
<ul>
<li><span>Collaborate with leasing and marketing teams to enhance the mall’s commercial appeal and profitability.</span></li>
</ul> <p><span><span>Retailer Relationship Management</span></span></p><br>
<ul>
<li><span>Build and maintain productive, trust-based relationships with tenants, franchise owners, and brand principals.</span></li>
</ul>
<ul>
<li><span>Serve as the main point of contact for all tenant operational matters, ensuring timely resolution of issues.</span></li>
</ul>
<ul>
<li><span>Conduct regular meetings with retailers to discuss performance, operational challenges, and customer feedback.</span></li>
</ul>
<ul>
<li><span>Partner with retailers during store openings, refurbishments, and visual merchandising reviews to ensure brand compliance and excellence.</span></li>
</ul>
<ul>
<li><span>Lead retailer engagement programs and recognition initiatives to strengthen partnerships and loyalty.</span></li>
</ul> <p><span><span>Operational Excellence</span></span></p><br>
<ul>
<li><span>Oversee daily retail operations to ensure seamless tenant functioning and adherence to mall operating standards.</span></li>
</ul>
<ul>
<li><span>Enforce compliance with Qatar’s commercial regulations, municipal codes, and health & safety standards.</span></li>
</ul>
<ul>
<li><span>Collaborate with Facilities, Security, and Customer Experience teams to maintain high operational and aesthetic standards across all retail zones.</span></li>
</ul>
<ul>
<li><span>Implement and monitor standard operating procedures (SOPs) for retail operations, ensuring consistency and quality across all stores.</span></li>
</ul>
<ul>
<li><span>Drive operational sustainability and support ESG initiatives in alignment with the asset’s corporate responsibility objectives.</span></li>
</ul> <p><span><span>Customer Experience & Brand Alignment</span></span></p><br>
<ul>
<li><span>Champion a customer-first culture, ensuring exceptional service delivery across all retail touchpoints.</span></li>
</ul>
<ul>
<li><span>Collaborate with the marketing team to curate luxury retail experiences, events, and activations that attract high-value customers.</span></li>
</ul>
<ul>
<li><span>Ensure that the mall environment consistently reflects its luxury brand positioning through store presentation, service quality, and ambiance.</span></li>
</ul>
<ul>
<li><span>Support the development of loyalty programs and digital engagement tools to enhance customer retention and satisfaction.</span></li>
</ul> <p><span><span>Rental Collection & Financial Governance</span></span></p><br>
<ul>
<li><span>Oversee the end-to-end rental collection process in coordination with the Finance, Leasing and Legal teams to ensure timely recovery of all contractual dues, including base rent, service charges, marketing fees, and turnover rent.</span></li>
</ul>
<ul>
<li><span>Monitor tenant payment performance, track arrears, and issue notices in accordance with lease terms and company policy.</span></li>
</ul>
<ul>
<li><span>Implement escalation and follow-up protocols for overdue accounts, coordinating with Legal for enforcement where required.</span></li>
</ul>
<ul>
<li><span>Review monthly aged receivable reports and propose corrective actions to mitigate credit exposure.</span></li>
</ul>
<ul>
<li><span>Participate in tenant settlement meetings and negotiate feasible payment arrangements aligned with company interests.</span></li>
</ul>
<ul>
<li><span>Verify rent and turnover data accuracy in the property management system and ensure audit-ready documentation.</span></li>
</ul>
<ul>
<li><span>Contribute to forecasting and cash-flow planning through accurate reporting of collection status and anticipated receipts.</span></li>
</ul>
<ul>
<li><span>Champion financial discipline among tenants through education, transparent communication, and consistent enforcement.</span></li>
</ul> <p><span><span>Strategy & Market Intelligence</span></span></p><br>
<ul>
<li><span>Keep abreast of Qatar’s evolving retail landscape, consumer trends, and competitive developments.</span></li>
</ul>
<ul>
<li><span>Benchmark mall and tenant performance against regional and international luxury retail standards.</span></li>
</ul>
<ul>
<li><span>Provide strategic input to the Mall Manager, Director of Leasing, Marketing team and executive leadership on market positioning, leasing opportunities, and new retail concepts.</span></li>
</ul>
<ul>
<li><span>Drive innovation in retail operations and experience delivery to maintain the mall’s market leadership.</span></li>
</ul> <p><span><span>QUALIFICATIONS:</span></span></p><br>
<ul>
<li><span><span>Education:</span></span><span> Bachelor’s degree in Business Administration, Retail Management, Marketing, or a related discipline (Master’s degree preferred).</span></li>
</ul>
<ul>
<li><span><span>Experience:</span></span><span> 10–15 years of progressive experience in retail operations or shopping mall management, with at least 5 years in a senior leadership role within a luxury retail environment in Qatar or the GCC.</span></li>
</ul>
<ul>
<li><span><span>Industry Knowledge:</span></span></li>
</ul>
<ul>
<li><span>Strong understanding of Qatar’s retail sector, consumer behavior, and regulatory framework.</span></li>
</ul>
<ul>
<li><span>Proven success in managing relationships with high-end international and regional brands.</span></li>
</ul>
<ul>
<li><span>Familiarity with mall management systems and retail analytics tools.</span></li>
</ul>
<ul>
<li><span><span>Skills & Competencies:</span></span></li>
</ul>
<ul>
<li><span>Strong commercial and analytical acumen.</span></li>
</ul>
<ul>
<li><span>Exceptional communication and stakeholder management skills.</span></li>
</ul>
<ul>
<li><span>Leadership ability to inspire cross-functional teams and drive performance.</span></li>
</ul>
<ul>
<li><span>Excellent negotiation and problem-solving capabilities.</span></li>
</ul>
<ul>
<li><span>Proficiency in data analysis and retail performance reporting.</span></li>
</ul>
<ul>
<li><span><span>Languages:</span></span><span> Fluency in English required; Arabic is an advantage.</span></li>
</ul> </div>
Job Purpose Provide strategic legal support to the Group's Commodity Trading businesses, ensuring legal compliance, risk mitigation, and protection of the Company's interests across complex domestic and international transactions.<br>Key Responsibilities Advise management on corporate, commercial, and regulatory legal matters. Draft, review, and negotiate complex commercial contracts and agreements. Lead legal support for M&A transactions, joint ventures, investments, and corporate restructurings. Review and negotiate financing agreements, project finance, and structured trade finance transactions. Draft, review, and negotiate Gas Sales Agreements (GSAs) and Gas Transportation Agreements (GTAs). Advise on corporate governance, board matters, and regulatory compliance. Manage external legal counsel and oversee litigation and dispute resolution matters when required. Identify legal risks and provide commercially practical solutions to business stakeholders.<br>About You Bachelor's Degree in Law (LLB), qualified lawyer.12+ years of experience in Commodity Trading. Strong experience in Cross-Border Transactions. Proven experience negotiating Gas Sales Agreements (GSAs) and Gas Transportation Agreements (GTAs). Experience within Oil & Gas, Energy, LNG, Infrastructure, Commodities Trading, or Industrial Projects. Strong understanding of corporate governance and regulatory compliance. Previous experience with multinational companies, energy developers, trading houses, or top-tier law firms is preferred. Excellent contract negotiation, stakeholder management, and communication skills.
<p>The job of Director of Rooms is executed satisfactorily when: The operations of all Rooms Division related departments are running smoothly: o Positive guest feed-back on all channels including one on one, social media and CSS reports o CSS (Customer Satisfaction Survey) results are rated on an average with 5 and above o LQA (Leading Quality Assurance) audit results are 85% and above o ESS (Employee Satisfaction Survey) results are 75% and above o Kempinski Guest Experience is implemented o Kempinski policies, procedures and their respective standards are implemented o Profitability and occupancy are achieved according to budget and forecast At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers daily activities. The Director of Rooms fulfils their role as a Talent Development Ambassador when: They actively support and implement Talent Development initiatives as a part of their daily activities. They identify Training talents in their department and throughout the hotels as per below definition* and actively support their career development. They support and initiate transfer, cross exposure and task force assignments for their team. They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents development plans. They recruit and select potential talent according to the Company s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region. *A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent.</p><p>MAIN RESPONSIBILITIES</p><ul><li>Participate in development and preparation of hotel s strategic plan.</li><li>Preparation of budget and monitoring of revenues.</li><li>Profit and loss responsibility.</li><li>Coordinate with Revenue Management and Sales to maximize room occupancy, rates and profits.</li><li>Optimize revenue by sales-promoting activities and collaborating with Revenue Management in order to achieve the best possible Revenue Penetration Market Share in the market.</li><li>Control the duty roster for sub-departments guaranteeing quality as well as highest personnel cost efficiency.</li><li>Oversee all labour cost controls within budget limits and occupancy variances to maximize productivity.</li><li>Conduct interviews with potential candidates.</li><li>Manage all operational tasks including their delegation and follow-up.</li><li>Re-evaluate work flows to improve and optimize organisation.</li><li>Implement and evaluate procedures and policies.</li><li>Ensure clear communications with all other department heads.</li><li>Create career development plans for all employees who are either part of the Talent Pool or High Potentials.</li><li>Regularly organize departmental meetings.</li><li>Communicate management strategy and targets to department heads and line staff and ensure implementation.</li><li>Ensure and communicate up-to-date procedures for all safety relevant measures with the Fire & Safety team.</li><li>Conduct daily walk throughs to ensure quality standards and cleanliness in front and back of the house areas.</li><li>Check the technical situation of the departments in Rooms Divisions.</li><li>Maintain a high visibility with guests and employees.</li><li>Responsible for maintaining high score during LQA/Forbes inspections.</li><li>Pre-opening tasks and responsibilities where applicable.</li></ul><p>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p>The job of Director of Rooms is executed satisfactorily when: The operations of all Rooms Division related departments are running smoothly: o Positive guest feed-back on all channels including one on one, social media and CSS reports o CSS (Customer Satisfaction Survey) results are rated on an average with 5 and above o LQA (Leading Quality Assurance) audit results are 85% and above o ESS (Employee Satisfaction Survey) results are 75% and above o Kempinski Guest Experience is implemented o Kempinski policies, procedures and their respective standards are implemented o Profitability and occupancy are achieved according to budget and forecast</p><p>At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers daily activities. The Director of Rooms fulfils their role as a Talent Development Ambassador when: They actively support and implement Talent Development initiatives as a part of their daily activities. They identify Training talents in their department and throughout the hotels as per below definition* and actively support their career development. They support and initiate transfer, cross exposure and task force assignments for their team. They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents development plans. They recruit and select potential talent according to the Company s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region. *A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JOB PURPOSE</b></p><p><br></p><p>To provide day-to-day functional and technical support for the Autoline Dealer Management System (DMS) across Almana Group's automotive companies, ensuring users receive timely assistance and the system effectively supports dealership operations.</p><p> </p><p>The role supports Autoline administration, troubleshooting, user access, testing, reporting, and documentation while working closely with the Senior Autoline Specialist, IT teams, and automotive business users.</p><p><br></p><p><b>KEY RESULTS AREAS / DELIVERABLES AND KEY ACTIVITIES</b></p><p><br></p><p><b>AUTOLINE DMS SUPPORT & ADMINISTRATION</b></p><p><b><i>Provide day-to-day support and routine administration of the Autoline DMS across the Group's automotive businesses.</i></b></p><ul><li>Respond to Autoline incidents, service requests, and user inquiries.</li><li>Perform routine system administration and configuration activities as assigned.</li><li>Assist with user account creation, access rights, roles, and permissions.</li><li>Troubleshoot common functional and technical issues affecting users.</li><li>Monitor assigned incidents and service requests through to resolution.</li><li>Escalate complex or recurring issues to the Senior Autoline Specialist or appropriate IT team.</li></ul><p> </p><p><b>AUTOMOTIVE BUSINESS PROCESS SUPPORT</b></p><p><b><i>Support users in the effective use of Autoline across key automotive business processes.</i></b></p><ul><li>Provide system support for Vehicle Sales, Aftersales, Workshop, Parts, Warranty, and Finance functions.</li><li>Assist users with Autoline transactions, processes, and system functionality.</li><li>Understand user issues and gather relevant information for troubleshooting.</li><li>Support the implementation of approved business process changes within Autoline.</li><li>Identify recurring user issues and communicate them to the Senior Autoline Specialist.</li><li>Ensure support activities follow approved business procedures and system processes.</li></ul><p> </p><p><b>SYSTEM CHANGES, TESTING & ENHANCEMENTS</b></p><p><b><i>Support Autoline system changes, enhancements, upgrades, and testing activities. </i></b></p><ul><li>Assist in gathering and documenting requirements for system changes and enhancements.</li><li>Support configuration activities under the guidance of the Senior Autoline Specialist.</li><li>Participate in system testing and User Acceptance Testing (UAT).</li><li>Record test results, issues, and user feedback during UAT.</li><li>Assist with system upgrades, patches, releases, and new functionality.</li><li>Provide user support following system changes and production deployments.</li></ul><p> </p><p><b>DATA, INTEGRATION & REPORTING SUPPORT</b></p><p><b><i>Assist in maintaining Autoline data accuracy and supporting integration and reporting requirements. </i></b></p><ul><li>Assist in monitoring data accuracy and identifying system data inconsistencies.</li><li>Support investigation of data-flow issues between Autoline and integrated systems.</li><li>Assist with routine data extraction and operational reporting requirements.</li><li>Support users with standard Autoline reports and information requests.</li><li>Assist with data correction, reconciliation, and validation activities.</li><li>Escalate significant data, reporting, or integration issues to the Senior Autoline Specialist.</li></ul><p><br></p><p><b>USER SUPPORT, TRAINING & DOCUMENTATION<i> </i></b></p><p><b><i>Support Autoline users through timely assistance, basic training, and accurate system documentation. </i></b></p><ul><li>Provide guidance to users on standard Autoline functions and processes.</li><li>Coordinate with the IT Service Desk on Autoline-related incidents and requests.</li><li>Assist in conducting user training and system demonstrations.</li><li>Prepare and update user guides, FAQs, process instructions, and support documentation.</li><li>Support new users during system onboarding and access setup.</li><li>Record common issues and resolutions to support knowledge sharing.</li><li>Assist in communicating system updates and changes to users. </li></ul><p><b><i> </i></b></p><p><b>SECURITY, CONTROLS & SYSTEM RECORDS</b></p><p><b><i>Support the proper administration of Autoline access, documentation, and system controls. </i></b></p><ul><li>Process approved user access and permission requests.</li><li>Assist with periodic reviews of user accounts, access rights, and permissions.</li><li>Follow Group IT security and change-management procedures.</li><li>Maintain records of incidents, service requests, system changes, and configurations.</li><li>Ensure system documentation and support records are kept accurate and up to date.</li><li>Support internal and external audit requirements relating to Autoline.</li><li>Report security concerns, access issues, and control exceptions to the Senior Autoline Specialist or Group IT Director.</li></ul><p> </p><p><br></p><p> </p><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>EDUCATION</b></p><p>• Bachelor's Degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.</p><p>• Relevant training or certification in IT applications, databases, IT service management, or automotive systems is an advantage.</p><p><br></p><p><b>EXPERIENCE</b></p><p>• Minimum 2–3 years of experience in application support, DMS support, IT support, or a related role.</p><p>• Hands-on experience with Autoline DMS is highly preferred.</p><p>• Experience supporting users in an automotive dealership environment is preferred.</p><p>• Exposure to automotive processes such as Sales, Aftersales, Workshop, Parts, Warranty, or Finance is an advantage.</p><p>• Experience in application troubleshooting, user administration, and system support is preferred.</p><p>• Basic exposure to databases, reporting, system testing, or integrations is an advantage.</p><p><br></p><p><b>COMPETENCIES</b></p><p><br></p><p>Technical Competencies</p><p>• Working knowledge of Autoline DMS or similar automotive Dealer Management Systems.</p><p>• Understanding of automotive dealership business processes.</p><p>• Application support and troubleshooting.</p><p>• User account and access administration.</p><p>• Basic understanding of databases and SQL.</p><p>• Basic knowledge of system interfaces and integrations.</p><p>• Data validation and reporting support.</p><p>• Understanding of IT service management principles.</p><p>• Basic understanding of information security and access controls.</p><p><br></p><p>Behavioral Competencies</p><p>• Good analytical and problem-solving skills.</p><p>• Strong customer-service and user-support orientation.</p><p>• Good communication and interpersonal skills.</p><p>• Ability to work effectively with technical and non-technical users.</p><p>• Attention to detail and accuracy.</p><p>• Good organizational and time-management skills.</p><p>• Ability to follow established procedures and instructions.</p><p>• Willingness to learn and develop technical knowledge.</p><p>• Ability to manage multiple support requests and priorities.</p><p>• Team-oriented and collaborative approach</p><p><br></p></div>