Telesales Jobs - Doha Qatar

The Administration & Business Support Coordinator will support the day-to-day operations of Daikin Qatar. The role combines office administration, front-office coordination, support to the Managing Director, and selected marketing activities. You will work closely with internal teams, customers, suppliers, and other stakeholders to ensure smooth and professional business operations.<br>How You Will Make an Impact You will play an important role in ensuring the smooth and efficient operation of the office while providing professional support to management and internal teams. You will also contribute to selected marketing and business activities, helping strengthen Daikin’s brand presence and customer experience.<br>Administration & Office Support Manage the reception area and welcome guests and visitors professionally. Handle incoming calls, emails, correspondence, and general inquiries. Coordinate visitor arrangements, meetings, hospitality, couriers, and deliveries. Provide day-to-day administrative support to internal departments. Assist with office supplies, documentation, records, and general office coordination. Coordinate with suppliers and service providers as required.<br>Executive Support Provide administrative and coordination support to the Managing Director. Assist with meeting arrangements, scheduling, correspondence, and follow-up activities. Coordinate with internal teams and external stakeholders on assigned matters.<br>Marketing Support Support dealer showrooms and sales channels with marketing materials and product visibility. Assist with social media and digital content coordination. Support marketing campaigns, events, exhibitions, and promotional activities. Coordinate with agencies, suppliers, and internal teams for marketing-related activities.<br>What You Need to Succeed<br>Bachelor's degree or diploma in Business Administration, Marketing, Communications, or a related field. Minimum 3 years of relevant experience in administration, office coordination, business support, or marketing support. Previous experience in a corporate or multinational environment is an advantage. Strong communication and interpersonal skills in English; Arabic is an advantage. Good proficiency in Microsoft Office, particularly Word, Excel, and Outlook. Professional appearance and customer-oriented attitude. Strong organizational skills and attention to detail. Ability to manage multiple tasks, prioritize effectively, and work under pressure. Proactive, reliable, and comfortable working with different teams and stakeholders.

Company Description DCA Trading is a growing commercial organization based in Doha, Qatar, focused on supplying goods and services to a range of local and regional clients. The company is committed to efficient operations, reliable delivery, and strong customer relationships. DCA Trading values professionalism, accountability, and collaboration across its teams. The organization offers opportunities for growth and development for individuals who are motivated to contribute to streamlined logistics and high-quality service.<br>Role Description The Logistics Officer role is a full-time, on-site position based in Doha, Qatar. The Logistics Officer will oversee daily warehouse operations, manage stock movements, and ensure accurate inventory control. This role includes coordinating inbound and outbound shipments, preparing documentation, and tracking deliveries to meet customer timelines and internal requirements. The Logistics Officer will support supply chain activities, monitor order fulfillment, and work closely with purchasing, sales, and finance teams to maintain efficient and compliant logistics processes. The role also involves general administration tasks related to logistics records, reporting, and system updates, while adhering to safety and quality standards.<br>Qualifications<br> <br>Strong skills in Inventory Control and Warehouse Operations to maintain accurate stock levels and organized storage. Experience in Logistics Management to coordinate transport, shipments, and delivery schedules. Knowledge of Supply Chain Management to support end-to-end flow of goods and materials. Competence in Administration for documentation, data entry, reporting, and record-keeping. Relevant work experience in logistics, warehousing, or supply chain; experience in trading or commercial environments is an advantage. Proficiency with MS Office and basic ERP or inventory management systems. Strong analytical, organizational, and time-management skills, with attention to detail. Effective communication skills in English; additional language skills are beneficial. Ability to work on-site in Doha, Qatar, and collaborate with cross-functional teams. Diploma or bachelor’s degree in logistics, supply chain, business administration, or a related field is preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Bar/Lounge Operations<br>• Implements agreed upon beverage policy and procedures throughout the property.<br>• Manages in compliance with all local, state and Federal beverage and liquor laws.<br>• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue &amp; returns, food standards, and period end inventory.<br>• Monitors adherence to all liquor control policies and procedures.<br>• Attends pre- and post-convention meetings as needed to understand group needs<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>• Manages to achieve or exceed budgeted goals.<br>• Ensures compliance with all Bar/Lounge policies, standards and procedures.<br>• Maintains food handling and sanitation standards.<br>• Manages inventories according to budget and business levels.<br>• Assists with developing menus and promotions as necessary.<br>Leading Bar/Lounge Team<br>• Trains staff on liquor control policies and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures employees understand expectations and parameters.<br>• Communicates critical information to the Bar/Lounge staff regarding each event.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds effectively to guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Provides feedback to individuals in an effort to improve service performance.<br>• Reviews comment cards and guest satisfaction results with employees.<br>Managing Human Resource Activities<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in the development and implementation of corrective action plans.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Bar/Lounge Operations<br>• Implements agreed upon beverage policy and procedures throughout the property.<br>• Manages in compliance with all local, state and Federal beverage and liquor laws.<br>• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue &amp; returns, food standards, and period end inventory.<br>• Monitors adherence to all liquor control policies and procedures.<br>• Attends pre- and post-convention meetings as needed to understand group needs<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>• Manages to achieve or exceed budgeted goals.<br>• Ensures compliance with all Bar/Lounge policies, standards and procedures.<br>• Maintains food handling and sanitation standards.<br>• Manages inventories according to budget and business levels.<br>• Assists with developing menus and promotions as necessary.<br>Leading Bar/Lounge Team<br>• Trains staff on liquor control policies and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures employees understand expectations and parameters.<br>• Communicates critical information to the Bar/Lounge staff regarding each event.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds effectively to guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Provides feedback to individuals in an effort to improve service performance.<br>• Reviews comment cards and guest satisfaction results with employees.<br>Managing Human Resource Activities<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in the development and implementation of corrective action plans.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Additional Information<br><br>Job Number 26105169<br><br>Job Category Sales & Marketing<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Diseñar y producir materiales de marketing incluyendo, entre otros, anuncios publicitarios, material adicional, señalización/señalética, piezas de sucesión de imágenes, folletos y presentaciones electrónicas que reflejen la imagen y estilo de la marca para aumentar los ingresos del hotel. Trabajar en conjunto con los gerentes de marketing y departamentos operativos relacionados como parte de un proyecto en equipo proporcionando soluciones de diseño y conceptualización concernientes a materiales que se entregan. Mantener familiaridad con la demografía de los clientes y desarrollar una apariencia y sensación apropiadas para todas las promociones y material adicional relacionado con el evento. Controlar el avance de todos los proyectos, incluyendo el mantenimiento de ficheros de proyectos y archivos, y facilitar la comunicación continua al equipo de marketing y/o proyectos con respecto al proyecto en curso y actualizaciones de estado. Ejecutar varios aspectos de producción incluyendo impresión, escaneado, retoque digital, edición de imágenes, efectos especiales y manipulación y diagramación de archivos.<br><br>Obedecer todas las políticas y procedimientos de la compañía, asegurarse de que tanto su uniforme como su aspecto personal sean pulcros y profesionales, mantener la privacidad de la información de la compañía y proteger sus bienes. Acoger y reconocer a todos los huéspedes de acuerdo con las normas de la compañía, anticipar y atender las necesidades de servicio de los huéspedes y darles las gracias con un aprecio genuino. Hablar con otras personas usando un lenguaje claro y profesional, preparar y revisar con precisión y puntualidad los documentos escritos y responder a los teléfonos usando una etiqueta apropiada. Desarrollar y mantener relaciones laborales positivas con otras personas, apoyar al equipo para lograr las metas comunes y escuchar y responder apropiadamente a los problemas de otros empleados. Asegurar el cumplimiento de las expectativas y los estándares de calidad. Mover, levantar, transportar, empujar, arrastrar y colocar sin ayuda objetos que pesen 10 libras (4.5 Kg) o menos, estar de pie, sentarse o caminar durante períodos prolongados. Realizar otras tareas de trabajo razonables solicitadas por sus supervisores.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de grado (bachelor’s degree) en Diseño Gráfico expedido por una universidad o un instituto superior acreditados.<br><br>Experiencia laboral afín:De 3 a 5 años de experiencia laboral en diseño gráfico.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>En Westin, nos comprometemos a empoderar a los huéspedes para que recuperen el control y mejoren su bienestar cuando más lo necesitan mientras viajan, asegurándonos de que lleguen a ser la mejor versión de sí mismos. Para lograr nuestra misión de convertirnos en la marca de bienestar destacada en el sector hotelero, necesitamos empleados apasionados y comprometidos para hacer realidad los programas únicos de la marca. Queremos que nuestros empleados adopten sus propias prácticas de bienestar tanto dentro como fuera del hotel. Eres el candidato ideal de Westin si eres apasionado, activo y te enorgulleces de cómo mantienes tu bienestar, además de ser optimista y aventurero. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

About the job Join the Team at ABYAT - Your Gateway to Retail Excellence!<br>About us Are you ready to be part of the largest retail store in the Middle East? ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof. Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings. Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success.<br>Position: Technical Support Engineer Location: Qatar Type: Full-time<br>Role Purpose Responsible for providing technical support across ABYAT’s retail and corporate operations by ensuring the availability, reliability, and performance of end-user devices, Microsoft services, retail technology systems, and IT infrastructure. The role serves as the first point of contact for technical incidents and service requests while delivering exceptional customer service and maintaining business continuity.<br>Key Responsibilities:• Provide first-line technical support for hardware, software, operating systems, and peripheral devices across ABYAT locations.• Manage and resolve incidents and service requests through the IT ticketing system while adhering to service level expectations.• Administer Active Directory, including user account creation, access management, group membership updates, and employee onboarding/offboarding activities.• Support Microsoft 365 applications, including Outlook, Teams, and Office applications, while troubleshooting user account and email-related issues.• Diagnose and resolve Windows operating system, desktop, laptop, printer, and workstation issues.• Perform first-level network troubleshooting, including connectivity, DNS, DHCP, TCP/IP, LAN, and wireless network issues.• Support Point of Sale (POS) systems, receipt printers, barcode scanners, and other retail technology devices to ensure uninterrupted showroom operations.• Prioritize and respond quickly to critical business incidents affecting sales operations, store productivity, or management users.• Maintain accurate ticket updates, technical documentation, and standard operating procedures.• Collaborate with internal teams and vendors to resolve technical issues and support infrastructure-related initiatives.<br>Qualifications / Requirements• 2–5 years of experience in Technical Support, IT Support, Service Desk, or Helpdesk environments.• Hands-on experience with Active Directory and Microsoft 365 administration.• Strong troubleshooting skills across Windows operating systems, hardware, software, and end-user technologies.• Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, LAN/WAN, and wireless connectivity.• Experience using IT ticketing systems and managing support requests.• Experience supporting POS systems, printers, scanners, or retail technology is an advantage.• Diploma or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.• ITIL Foundation, Comp TIA A+, Network+, Microsoft, or similar certifications are considered a plus.• Fluent Arabic and English communication skills are required.• Valid Kuwait driving license is preferred.<br>What We're Looking For• Strong communication and customer service skills.• A structured and logical troubleshooting approach.• Ability to work independently and take ownership of technical issues.• Strong prioritization skills and a sense of urgency when handling business-critical incidents.• Calm, patient, and adaptable personality with the ability to support users from diverse backgrounds.<br>Apply now and take the first step towards an exciting career with ABYAT!

Additional Information<br><br>Job Number 26103492<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Supporting Property Operations and Guest Relations Needs<br><br> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Supporting Profitability Goals<br><br> Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br><br>Managing The Guest Experience<br><br> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system.<br><br>Assisting Human Resources Activities<br><br> Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p>Four Seasons Residences at the Pearl Qatar is seeking a Director of Residences to manage the day-to-day operational aspects of their residential business. Four Seasons Residences the Pearl Qatar is located <span>on Doha's iconic Pearl Island having spacious</span><span> apartments and residences feature full kitchens and stunning views of the city or sea. The private residence units are located on floors 2-6, in addition to the four duplex penthouse units at the top of the building. The property offers a variety of units sizes ranging from studios to duplex. Penthouses, most with private balconies and in-unit domestic helper quarters. </span></p><br><br><p>As one of the leaders in branded residences since 1982, Four Seasons currently operate 55 residential properties around the world and 80% of the projects in our pipeline contain a residential component.</p><br><br><br><p><b>RESPONSIBILITIES</b></p><br><br><p>The Director of Residences drives all leadership and management for all aspects of the Residential operation. They will be the advocate for homeowners and the homeowners governing bodies. They will be required to manage the luxury private residences, fractional ownership units, etc. with specific focus on the following attributes – Property Management, Financial Management, Asset Management, HOA Management, Service &amp; Lifestyle and People and Rental.</p><br><br><p>Monitor the development and implementation of Residential brand strategies and supports the team in delivering flawless execution. The Director of Residences will own the development and implementation of property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the Residential entity governing agreements. Acts as the liaison between the Hotel/Resort, the Developer, and the Homeowner and fosters positive relationships between all parties.</p><br><br><br><p><b><span>TASKS</span> </b></p><br><br><br><p><b><span>Property Management</span> </b></p><br><br><ul><li><span>Establish and execute an annual residential operations plan</span></li><li><span>· Establish and execute risk management, preventive maintenance and ongoing regular maintenance plans for the development · </span></li><li><span>Respond appropriately in the event of any residential emergency or safety situation complying with local codes and ordinance ensuring homeowner and team safety · </span></li><li><span>Ensure all relevant Four Seasons residential policies and procedures are developed, implemented and actioned · </span></li><li><span>Direct and supervise all key management in carrying out their operating responsibilities, coordinating efforts and establishing priorities where necessary · </span></li><li><span>Manage all purchasing, procurement and third-party contracts on behalf of the residential entity</span></li></ul><br><p><b><span>Financial Management</span> </b></p><br><br><ul><li><span>Monitor and review the monthly profit and loss statement of each entity, analyze the results and take action when necessary ·</span></li><li><span>Lead residential budgeting process and annual meetings in accordance with the entities bi-laws · </span></li><li><span>Control expenses based on HOA budget · </span></li><li><span>Control all capital and reserve fund expenditures and ensure the proper guidelines are adhered to and projects are completed on a timely basis · </span></li><li><span>Comprehend and present allocation methods, budget process and financial reports, with the assistance of the Director of Finance ·</span></li><li><span>Make suggestions for improvements in overall operations with an emphasis on increasing owner satisfaction, revenue and reducing costs</span></li></ul><br><p><b><span>Asset Management</span> </b></p><br><br><ul><li><span>Conduct regular inspections of exclusive and common area residential spaces, make recommendations for improvements, address deficiencies · </span></li><li><span>Prepare and execute capital expenditure plan/reserve study plan · Actively participate in all appropriate committees such as energy conservation program, safety committees, recycling programs etc. · </span></li><li><span>Ensure the residential facilities are well maintained with respect to Housekeeping and Engineering · </span></li><li><span>Oversee preventive maintenance and deep cleaning programs such as “Perfect Residences and/or Villa” initiatives, with the Directors of Housekeeping and the Director Engineering’s assistance · </span></li><li><span>Manage all purchasing, procurement and third-party contracts on behalf of the Residential entity.</span></li></ul><p><b><span>HOA Management</span> </b></p><br><br><ul><li><span>Manage and conduct meetings with the HOA/Board of Directors, lead HOA budgeting and annual meetings · </span></li><li><span>Demonstrate an understanding of the fundamental deliverables and items to be actioned as per the governing documents (bi-laws, declaration, rules and regulations etc.). · </span></li><li><span>Demonstrate an understanding of all legal agreements pertaining to the operation of the residential entities </span></li><li><span>Discuss and explain all rules and regulations for Private Residences, Condos, and Residence Club etc. to homeowners · </span></li><li><span>Educate owners regarding their entitlements as it relates to their specific ownership</span></li></ul><p><b><span>Residential Services &amp; Lifestyle</span> </b></p><br><br><ul><li><span>Convey clear instructions, leadership and guidance to the residential team with the intent to achieve homeowner’s satisfaction at the highest level ·</span></li><li><span>Develop and maintain solid working relationships with the developer, Hotel/Resort personnel and the residential owners through friendly, courteous and professional demeanors · </span></li><li><span>Develop and enforce residential service and product quality standards </span></li><li><span>Personally meet and interact with owners, review all written owner comments and follow up on any owner service issues or needs</span></li></ul><p><b><span>People Management</span> </b></p><br><br><ul><li><span>Represent the interests of the residents, and residential employees in a fair, impartial and equitable manner · </span></li><li><span>Implement and develop training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management, and prepare for vacancies and/or transfer requirements · Complete performance reviews for all residential personnel including management, according to established performance standards · </span></li><li><span>Educate property team on residential updates, priorities and programs </span></li><li><span>Mentor, lead and develop talent within property; facilitate a pipeline of talent for future residential managerial roles</span></li></ul><p><b><span>Rental</span> </b></p><br><br><ul><li><span>Establish and identity residential priorities and sales opportunities · </span></li><li><span>Participate in revenue management meetings and strategic decisions to increase residential occupancy and revenue contribution · </span></li><li><span>While working with Director of Marketing and Corp Director of Residential Rentals, develop and implement the annual residential marketing plan</span></li></ul><br><br><p>The Location for this position is:</p><br><br><p>Doha Serviced Apartments at The Pearl Qatar</p><br><br><br><p>Want to know more about living and working in this destination? Check out the Living Abroad website.</p><br><br><br><p>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</p><br><br><br><br><br><br><br> </div>

Additional Information<br><br>Job Number 26103417<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26103417<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Бренд The Ritz-Carlton – это более 100 расположенных по всему миру отелей, получивших всеобщее признание. Мы обслуживаем гостей наших отелей на таком высоком уровне, что они остаются под впечатлением еще долгое время после отъезда. У нас работают лучшие в мире специалисты гостиничной отрасли, которые делают все, чтобы гости получали максимум удовольствия от пребывания у нас. Мы считаем, что в нашем бизнесе успех сопутствует тому, кто может проявлять свои творческие способности, вдумчиво работать и быть отзывчивым.<br><br>Каждый день мы задаем стандарты качества уникальных услуг для всего мира и по праву гордимся тем, что можем обеспечить для наших гостей услуги и удобства высочайшего уровня.<br><br>Вы должны будете проявлять все свое внимание, чтобы обеспечивать повседневное соблюдение «Золотых стандартов» The Ritz-Carlton. Золотые стандарты – это основа деятельности The Ritz-Carlton и то, что помогает нам становиться лучше с каждым днем. Эти стандарты укрепляют нашу веру в то, что культура бренда лежит в основе успеха, который помог The Ritz-Carlton стать мировым лидером среди сетей элитных отелей. Став членом нашего коллектива, вы освоите и будете демонстрировать на самом высоком уровне такие «Золотые стандарты», как «Обязательства сотрудников», «Кредо» и «Ценности обслуживания». А мы обязуемся дать вам возможность гордиться работой, которую вы будете выполнять, и людьми, с которыми вы будете работать.<br><br>Выбрав работу в The Ritz-Carlton, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.

Additional Information<br><br>Job Number 26103417<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Com mais de 100 hotéis premiados pelo mundo, o Ritz-Carlton Ladies and Gentlemen cria experiências excepcionais que acompanham os hóspedes muito após a estadia. Atraindo os melhores profissionais de hotelaria do mundo, que selecionam memórias duradouras, acreditamos que todo mundo alcança o sucesso quando tem a possibilidade de exercer criatividade, gentileza e compaixão.<br><br>Todos os dias, estabelecemos o padrão para um serviço de luxo especial prestado em todo o mundo, nos orgulhando de proporcionar excelência nos cuidados e no conforto de nossos hóspedes.<br><br>Seu papel será o de assegurar que os “padrões ouro” do The Ritz-Carlton sejam atendidos com a maior elegância e cuidado todos os dias. Estes padrões são a base do The Ritz-Carlton e nos orientam a melhorar a cada dia. Eles servem como fundação, e nossa crença na cultura interna que leva ao sucesso que rendeu a reputação do The Ritz Carlton como líder global em hotelaria de luxo. Como parte do nosso time, você aprenderá e demonstrará estes padrões ouro, que incluem nossa promessa para com os funcionários, nossa crença fundamental e nosso valores de atendimento. Nossa promessa para você é que oferecemos a chance de ter orgulho do seu trabalho e de quem trabalha com você.<br><br>Ao entrar para o The Ritz-Carlton, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> he <strong>E-Commerce Manager</strong> is responsible for driving direct digital bookings, maximizing online channel conversion, and optimizing the hotel’s overall online distribution footprint. Reporting directly to the <strong>Director of Revenue Management</strong>, you will bridge digital marketing execution with yield strategy. Your primary goal is to shift booking share toward direct web/mobile channels, lower acquisition costs, and optimize total online revenue across Direct Web (Brand.com), OTAs, and Metasearch platforms.<br><br><strong>Direct Channel Optimization (Brand Website &amp; Engine)</strong><ul><li>Manage and continually optimize the hotel’s primary website (Brand.com) and direct booking engine to maximize Conversion Rate (CVR) and Average Order Value (AOV).<br></li><li>Execute A/B testing, user experience (UX) enhancements, and landing page strategies aligned with current revenue tactics (e.g., packages, seasonal promotions, upsells).<br></li><li>Audit site functionality, page load speeds, and mobile responsiveness to ensure a friction-free booking journey.<br></li></ul><strong>2. Revenue-Driven Digital Marketing Execution</strong><ul><li>Work with the Director of Revenue Management to allocate digital ad spend based on real-time booking pace, low-occupancy periods, and geographic target markets.<br></li><li>Manage paid search (PPC/SEM), search engine optimization (SEO), metasearch campaigns (Google Hotel Ads, TripAdvisor, Trivago), and retargeting ads.<br></li><li>Coordinate email marketing automation (CRM) for direct guest targeting, pre-arrival upselling, and post-stay retention campaigns.<br></li></ul><strong>3. OTA Merchandising &amp; Third-Party Distribution</strong><ul><li>Audit and optimize the hotel’s profile listings across major Online Travel Agencies (Expedia, Booking.com, Agoda, etc.) and Metasearch sites.<br></li><li>Collaborate with Revenue Management to verify content accuracy, room type display, imagery, rate parity compliance, and promotional participation on OTAs.<br></li><li>Leverage OTA merchandising tools (e.g., preferred partner status, sponsored listings, visibility boosters) intentionally during low-demand periods.<br></li></ul><strong>4. Analytics, Tracking &amp; Reporting</strong><ul><li>Measure and report monthly digital performance, return on ad spend (ROAS), acquisition cost per booking, web traffic, and channel share metrics using Google Analytics 4 (GA4) and revenue systems.<br></li><li>Track shift in booking channel distribution (Direct vs. OTA share) to monitor cost-of-acquisition savings.<br></li><li>Present actionable insights during weekly strategy/commercial meetings with Revenue Management and Sales/Marketing teams<br></li></ul> </div>

<p>We are seeking a professional OUTLET SUPERVISOR to oversee daily operations, guest service, and team performance at a premium yacht club outlet in Qatar. Start: As soon as possible subject to visa process.</p><p>Outlet Supervisor Role Overview</p><p>This is a leadership role within a prestigious hospitality environment, offering the chance to manage a high-profile outlet that caters to members, guests, and international visitors. The Outlet Supervisor will be responsible for ensuring smooth day-to-day operations, maintaining service excellence, and supporting the wider food and beverage team in delivering a premium guest experience. You will act as the link between the outlet staff and senior management, ensuring that standards are consistently upheld and that the outlet operates efficiently. This position requires a hands-on leader with strong organizational skills, a passion for hospitality, and the ability to inspire and motivate a team.</p><p>Outlet Supervisor Key Responsibilities</p><ul><li>Operational Oversight : Supervise daily outlet operations, ensuring smooth service flow and adherence to hospitality standards.</li><li>Guest Experience : Deliver exceptional service by engaging with guests, handling feedback professionally, and fostering repeat visits.</li><li>Team Leadership : Train, coach, and motivate staff to achieve performance goals. Lead by example on the floor and maintain a culture of accountability.</li><li>Service Standards : Ensure all staff follow SOPs, hygiene protocols, and presentation guidelines.</li><li>Financial Stewardship : Assist with cash-ups, monitor sales performance, and support cost control measures.</li><li>Inventory &amp; Stock Control : Oversee stock receiving, storage, and replenishment. Conduct regular counts to minimize variances.</li><li>Scheduling &amp; Administration : Prepare staff rosters, manage attendance, and support administrative tasks related to outlet operations.</li><li>Collaboration : Work closely with kitchen, bar, and senior management to ensure seamless coordination across departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience : Minimum 2 3 years of supervisory experience in a premium hospitality outlet, restaurant, or club environment.</p><p>Leadership Style : Hands-on, energetic, and approachable leader who thrives in fast-paced service.</p><p>Knowledge : Strong understanding of food and beverage service, POS systems, and hospitality operations.</p><p>Attributes : Detail-oriented, guest-focused, and calm under pressure. Professional grooming and polished communication skills are essential.</p><p>Flexibility : Willingness to work hospitality hours, including evenings, weekends, and public holidays.</p>

Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

???? Welcome to Your Next Adventure!<br><br>The Account Executive will drive business growth by managing client accounts end-to-end, from pitching and onboarding to campaign execution and reporting. They will develop tailored marketing proposals, coordinate with internal teams on deliverables, and maintain strong client relationships through proactive communication and solution-oriented support.<br><br>???? What You’ll Get Your Hands On<br><br>Drive business development by identifying, pitching, and closing marketing service opportunities with event organizers and partners. Manage a portfolio of client accounts throughout the full lifecycle: onboarding, campaign planning, execution, reporting, and outboarding. Develop tailored marketing proposals, budget plans, and performance forecasts. Collaborate with internal teams to coordinate campaign deliverables, creatives, ad operations, and reporting. Maintain strong client relationships with proactive communication, expectation management, and solution-oriented support. Provide regular reporting, insights, and ROI-driven recommendations to clients. Identify upselling and cross-selling opportunities to grow existing accounts. Ensure all campaigns follow efficient internal processes and align with Snoonu (S City) standards and best practices. Whenever required, will need to be available of on ground event operations for coordination.<br><br>????‍♂️ The Magic You Bring<br><br>2–3 years of experience in events, account management, sales, business development, or related fields. Proven track record of managing client accounts. Excellent communication, presentation. Strong organizational and multitasking skills in a high-volume environment. Relationship-driven approach with strong negotiation and problem-solving abilities. Experience in the events, entertainment, or ticketing industry is a plus.<br><br>✨ Bonus Points If You Have<br><br>Proficiency in English. Arabic will be a plus.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>The Candidate must be a Lebanese National</strong><br>The <strong>Restaurant General Manager</strong> is responsible for leading all operational, commercial, and guest experience aspects of the hotel’s flagship Lebanese restaurant. This role demands a balance of <strong>5-star luxury service standards</strong> (e.g., Forbes) with traditional <strong>Levantine hospitality</strong>.<br><br><br>The ideal candidate brings deep culinary knowledge of authentic Lebanese/Middle Eastern dining, a proven track record in P&amp;L management, exceptional team leadership, and the finesse to build lasting relationships with high-profile guests, locals, and international travelers.<br><br><br>1. Operational Excellence &amp; Luxury Standards<ul><li>Oversee day-to-day front-of-house (FOH) operations and collaborate closely with the Lebanese Executive Chef to ensure seamless back-of-house (BOH) alignment.<br></li><li>Maintain rigorous 5-star hotel service standards across all touchpoints (greeting, mezza presentation, traditional tableside service, shisha service if applicable, and departure).<br></li><li>Ensure full compliance with hotel SOPs, local food safety regulations, and HACCP standards.</li></ul>2. Financial &amp; Business Management<br><ul><li>Take full accountability for the restaurant’s P&amp;L, budget forecasting, revenue generation, and cost control (food, beverage, labor).<br></li><li>Drive revenue through strategic marketing, seasonal promotions (e.g., Ramadan, Levantine food festivals), yield management, and corporate/private event bookings.<br></li><li>Analyze sales data, guest footfall, and average check sizes to optimize menu engineering and profitability.<br></li></ul>3. Guest Experience &amp; Relationship Building<ul><li>Act as the ambassador of the venue, personally greeting regular guests, VIPs, and dignitaries to foster a warm, authentic, and memorable environment.<br></li><li>Proactively resolve guest feedback and ensure service recovery meets 5-star standards.<br></li><li>Cultivate local guest loyalty while capitalizing on hotel room guest capture rates.<br></li></ul>4. Leadership &amp; Cultural Heritage<ul><li>Lead, mentor, and inspire a multicultural team, instilling a deep appreciation for authentic Lebanese food, beverage history (including Arak and Levantine wines), and hospitality traditions.<br></li><li>Conduct regular training programs focusing on menu knowledge, upsell techniques, tableside etiquette, and luxury service protocols.<br></li><li>Manage staff scheduling, performance reviews, succession planning, and talent retention.<br></li></ul> </div>

<p><h4>General</h4> <p>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.<br> WA Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.<br> It is part of your strategy to fully understand and support in all aspects the Waldorf Astoria Doha West Bay Human Resources Strategic Policy.<br> It is part of your role and your responsibility to fully support all learning and development activities.<br> You shall take all reasonable steps to safeguard stored information and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.<br> Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.<br> Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Waldorf Astoria.<br> Ensure compliance with the Hilton social media policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.<br> Waldorf Astoria has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.<br> Act as a hotel ambassador at all times.<br> To carry out any additional duties requested by management, related to hotel operational activities.</p> <h4>Departmental</h4> <p>Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to the guests.<br> Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines and be able to garnish all drinks as per the given standards and explain their characteristics.<br> Support the outlet manager when required to train colleagues in accordance with the applicable standards and policies and regularly update the Standard Drink Appearance file (SDA).<br> If necessary be able to personally interact and recommend suitable drinks for guests.<br> Handle effectively any kind of customer complaints being verbal or written and report to managers without fail.<br> Set up daily bar counter and ensure that mise en place and any other required ingredients and equipment are prepared in order to work as efficiently as possible.<br> All bottles and ingredients should be set up as per the bar’s standard to assure they are in easy reach and facilitate effective service.<br> Check the inventory daily before each shift to assure correct amounts are stocked up to avoid running out of stock during service periods.<br> Assist in carrying out monthly inventories together with the Banquet Supervisor and managers.<br> Responsible for checking the temperature of the bar fridges and follow the First in, First Out standards.<br> Assure that correct date labelling is always in place for all related products.<br> Clean and sanitize the bar areas after each shift and when required.<br> Carry out periodic deep cleaning of all related bar areas including storage facilities and fridges.<br> Operate the required steps on the point of sales system in order to process food and beverage orders.<br> If requested be able to carry out cashiering and daily cash and credit collections.<br> The bartender will support the server in serving food and beverage, cleaning tables, chairs and work area to maintain a sanitary environment.<br> Any other reasonable tasks as assigned by the outlet manager including assisting other outlets.</p> <h4>Colleague Relations</h4> <p>Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.<br> Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.</p> <h4>Guest Relations</h4> <p>Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.<br> Have a natural, warm smile and a friendly and passionate approach towards guests.<br> Create WOW moments to surprise and delight guests in the restaurants through gestures and other actions.<br> Report guest’s preference to superiors and act upon them whenever known.</p> <h4>Supportive Functions</h4> <p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.<br> Maintain an open line of communication between guests, management, and service staff; discuss operational problems with co-workers or supervisors to work out solutions.<br> Schedule and attend required meetings.<br> Follow hotel standards for safety and security.<br> Utilize traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express.<br> Perform general cleaning tasks to adhere to health and safety standards.<br> Perform in the capacity of any position supervised.<br> Keep work area clean and organized.<br> Complete other duties as assigned by Assistant Manager.<br> Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.</p> <h4>Typical Day</h4> <p>Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special.<br> Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence.<br> Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!<br> Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized.<br> Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.</p> <h4>What It Takes to Make the Stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an Award-Winning Workplace Culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br> Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br> Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Con oltre 100 strutture premiate in tutto il mondo, il personale The Ritz-Carlton crea momenti talmente straordinari da rendere indimenticabili le esperienze degli ospiti. Attraiamo i migliori professionisti del settore ricettivo del mondo, in grado di dare vita a ricordi che durano per sempre, nella convinzione che tutti possono trovare la propria realizzazione quando sono messi in condizione di essere creativi, premurosi e comprensivi.<br><br>Ogni giorno ridefiniamo gli standard dei servizi di lusso più speciali e straordinari in tutto il mondo e siamo orgogliosi di offrire l'eccellenza nella cura e nel comfort dei nostri ospiti.<br><br>Il tuo ruolo sarà di garantire che gli "standard di eccellenza" The Ritz-Carlton siano erogati ogni giorno con cortesia e attenzione. Gli standard di eccellenza costituiscono il fondamento di Ritz-Carlton e sono ciò che ci spinge a migliorarci giorno dopo giorno. È su queste basi e sulla convinzione che la nostra cultura sia fondamentale per il successo che The Ritz Carlton si è guadagnato la reputazione di brand leader mondiale nell'accoglienza di lusso. In qualità di componente del nostro team imparerai e rappresenterai gli standard di eccellenza, come la Promessa dei dipendenti, il Credo e i Valori del servizio. E la nostra promessa a te è di offrirti la possibilità di provare orgoglio per il lavoro che svolgi e per le persone con cui lavori.<br><br>Entrando a far parte di Ritz-Carlton ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>In mehr als 100 preisgekrönten Häusern weltweit schaffen die Mitarbeiterinnen und Mitarbeiter des The Ritz-Carlton so außergewöhnliche Erlebnisse, dass diese Gästen noch lange nach dem Aufenthalt in Erinnerung bleiben. Wir sprechen die international besten Hotellerie-Profis an, die Erinnerungen für ein Leben kreieren, und sind davon überzeugt, dass jeder erfolgreich sein kann, wenn er die Möglichkeit hat, kreativ, durchdacht und mitfühlend zu handeln.<br><br>Jeden Tag setzen wir international Standards für besonders luxuriösen Service, wie man ihn heute selten findet. Und wir sind stolz darauf, unseren Gästen herausragende Fürsorge und Komfort zu bieten.<br><br>Ihre Rolle besteht darin, dafür Sorge zu tragen, dass die "Goldstandards" von The Ritz-Carlton jeden Tag anmutig und durchdacht erfüllt werden. Die Goldstandards dienen als Grundlage des The Ritz-Carlton und motivieren uns, jeden Tag noch besser als am Vortag zu werden. Mit diesem Ansatz und der festen Überzeugung, dass unsere Kultur der Erfolgsmotor ist, hat The Ritz-Carlton sich international den Ruf als Markenführer im Bereich Luxury Hospitality verdient. Als Teil unseres Teams lernen Sie die Goldstandards kennen, etwa unser Versprechen gegenüber Mitarbeiterinnen und Mitarbeitern, unser Credo und unsere Servicewerte. Und Ihnen versprechen wir, dass Sie bei uns die Gelegenheit bekommen, stolz auf Ihre Arbeit und Ihre Kolleginnen und Kollegen zu sein.<br><br>Bei The Ritz-Carlton werden Sie Teil des Markenportfolios von Marriott International . Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden , einem fantastischen globalen Team angehören und das Beste aus sich herausholen .

Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Бренд The Ritz-Carlton – это более 100 расположенных по всему миру отелей, получивших всеобщее признание. Мы обслуживаем гостей наших отелей на таком высоком уровне, что они остаются под впечатлением еще долгое время после отъезда. У нас работают лучшие в мире специалисты гостиничной отрасли, которые делают все, чтобы гости получали максимум удовольствия от пребывания у нас. Мы считаем, что в нашем бизнесе успех сопутствует тому, кто может проявлять свои творческие способности, вдумчиво работать и быть отзывчивым.<br><br>Каждый день мы задаем стандарты качества уникальных услуг для всего мира и по праву гордимся тем, что можем обеспечить для наших гостей услуги и удобства высочайшего уровня.<br><br>Вы должны будете проявлять все свое внимание, чтобы обеспечивать повседневное соблюдение «Золотых стандартов» The Ritz-Carlton. Золотые стандарты – это основа деятельности The Ritz-Carlton и то, что помогает нам становиться лучше с каждым днем. Эти стандарты укрепляют нашу веру в то, что культура бренда лежит в основе успеха, который помог The Ritz-Carlton стать мировым лидером среди сетей элитных отелей. Став членом нашего коллектива, вы освоите и будете демонстрировать на самом высоком уровне такие «Золотые стандарты», как «Обязательства сотрудников», «Кредо» и «Ценности обслуживания». А мы обязуемся дать вам возможность гордиться работой, которую вы будете выполнять, и людьми, с которыми вы будете работать.<br><br>Выбрав работу в The Ritz-Carlton, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.