Telesales Jobs in Qatar
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<p>Compilation and updating of the requisite training manuals and tools per field Updating the Premium Master Training Attendance List and records for all trainings i.e. Fire, First Aid, Ennismore Learning. Updating of personal training history files of all employees Is familiar with Training Guidelines and People & Culture Policy issued by the Regional Head Office and ensures that they are applied accordingly. Updating Intern files and sending offer letters to Interns, tracking on boarding and final issuing of Certificates. Managing Room Bookings for trainings planned and preparing of BEO's when required. Responsible for preparation of all Training and recognition certificates. Ensuring that booked training rooms are set up as per requirements of the respective trainings. Create Printed and instructional materials to be used in training. Following up on nomination lists to ensure departments nominate Colleagues. Managing Training Attendance and nominations using Learning management system. Maintain soft copy and hard copy files of all training related documents and ensure that these files are up to date Facilitate training sessions Prepare poster and arrangements for CSR activities in the hotel and maintain the records of the Events including required Purchase Orders. Managing Tracking of cross training/ cross exposure and preparing certificates. Implement and evaluate training practices to maximize efficiency and effectiveness. Preparing Training Certificates for All Rixos Trainings. Conduct 3 audits per week for the departments to check the quality of the briefings being conducted and give feedback. Conduct IFH trainings for Restaurant Reservations, Spa, Sales and Operators when reports are released. Conduct Show around when New Hire Orientation is being conducted for Hotel within the week.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in: Human Resources Hospitality / Hotel Management Business Administration</li><li>Training certification: A Certified Trainer / Train-the-Trainer qualification, particularly by international hotel brands.</li></ul>
Additional Information<br><br>Job Number 26103417<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>في أكثر من 100 فندق حائز على جوائز في جميع أنحاء العالم، يخلق فندق ريتز كارلتون للسيدات والرجال تجارب استثنائية للغاية لدرجة أنه بعد فترة طويلة من إقامة الضيف معنا، تبقى التجربة معه. من خلال جذب أفضل محترفي الضيافة في العالم الذين يرسمون ذكريات تدوم مدى الحياة، نعتقد أن الجميع ينجحون عندما يتم تمكينهم من أن يكونوا مبدعين ومفكرين ومتعاطفين.<br><br>كل يوم، نضع معايير الخدمة الفاخرة النادرة والخاصة في جميع أنحاء العالم ونفخر بأنفسنا لتقديم التميز في رعاية وراحة ضيوفنا.<br><br>سيكون دورك هو ضمان تقديم "المعايير الذهبية" لفندق الريتز كارلتون بلطف وعناية كل يوم. المعايير الذهبية هي أساس فندق الريتز كارلتون وهي ما يرشدنا كل يوم لنكون أفضل من اليوم التالي. هذا هو الأساس وإيماننا بأن ثقافتنا هي الدافع وراء النجاح الذي من خلاله اكتسب فندق الريتز كارلتون سمعة باعتباره علامة تجارية عالمية رائدة في مجال الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتجسد المعايير الذهبية، مثل وعد الموظف والعقيدة وقيم الخدمة الخاصة بنا. ووعدنا لك هو أننا نقدم الفرصة لتكون فخورًا بالعمل الذي تقوم به ومع من تعمل معه.<br><br>عند الانضمام إلى فندق الريتز كارلتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك، وانتمي إلى فريق عالمي مذهل، لتصبح أفضل نسخة منك.
<p>Job Description Compilation and updating of the requisite training manuals and tools per field Updating the Premium Master Training Attendance List and records for all trainings i.e. Fire, First Aid, Ennismore Learning. Updating of personal training history files of all employees Is familiar with Training Guidelines and People & Culture Policy issued by the Regional Head Office and ensures that they are applied accordingly. Updating Intern files and sending offer letters to Interns, tracking on boarding and final issuing of Certificates. Managing Room Bookings for trainings planned and preparing of BEO's when required. Responsible for preparation of all Training and recognition certificates. Ensuring that booked training rooms are set up as per requirements of the respective trainings. Create Printed and instructional materials to be used in training. Following up on nomination lists to ensure departments nominate Colleagues. Managing Training Attendance and nominations using Learning management system. Maintain soft copy and hard copy files of all training related documents and ensure that these files are up to date Facilitate training sessions Prepare poster and arrangements for CSR activities in the hotel and maintain the records of the Events including required Purchase Orders. Managing Tracking of cross training/ cross exposure and preparing certificates. Implement and evaluate training practices to maximize efficiency and effectiveness. Preparing Training Certificates for All Rixos Trainings. Conduct 3 audits per week for the departments to check the quality of the briefings being conducted and give feedback. Conduct IFH trainings for Restaurant Reservations, Spa, Sales and Operators when reports are released. Conduct Show around when New Hire Orientation is being conducted for Hotel within the week.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>Education: Bachelor s degree in: Human Resources Hospitality / Hotel Management Business Administration</li><li>Training certification: A Certified Trainer / Train-the-Trainer qualification, particularly by international hotel brands.</li></ul>
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<br>the <strong>Assistant Reservations Manager</strong> directly oversees day-to-day reservation operations while serving as the primary operational extension of the <strong>Director of Revenue Management</strong>.<br><br><br>In this dual-focused role, you will lead the reservation agents, manage day-to-day inventory and booking flows, and directly execute the strategic yield decisions, pricing tactics, and distribution controls set by the Director of Revenue Management.<br><br><br><strong>Departmental Leadership & Daily Operations</strong><ul><li>Serve as the operational head of the reservations department, managing daily workflows, shift handovers, and agent schedules.<br></li><li>Supervise, coach, and train reservation agents on booking procedures, phone etiquette, and strategic upselling tactics.<br></li><li>Act as the direct liaison for escalated guest inquiries, complex bookings, VIP reservations, and group rooming lists.<br></li><li>Maintain high standards of data entry accuracy across all reservations to ensure clean revenue tracking and reporting.<br><strong>2. Direct Revenue Strategy Execution</strong></li><li>Work directly with the <strong>Director of Revenue Management</strong> to implement daily rate changes, yield strategies, and stay controls (MinLOS, CTA/CTD) across the PMS, CRS, and OTAs.<br></li><li>Monitor daily inventory, room availability, and overbooking thresholds to optimize occupancy and prevent revenue spoilage.<br></li><li>Conduct regular rate parity checks across OTAs and metasearch channels, taking immediate action to address and resolve pricing discrepancies.<br></li><li>Manage group blocks, cut-off dates, deposit tracking, and billing details in close coordination with Sales and Revenue Management.<br></li></ul><strong>3. Channel & System Administration</strong><ul><li>Ensure seamless, error-free connectivity between the PMS, Channel Manager, CRS, and third-party booking channels.<br></li><li>Audit daily reservations for proper market segmentation, origin coding, rate code mapping, and travel agency commission structures.<br></li><li>Assist the Director of Revenue Management in setting up new promotions, rate plans, and packages across all distribution platforms.<br></li></ul><strong>4. Reporting & Communication</strong><ul><li>Compile daily pickup reports, pace updates, denial/cancellation logs, and call conversion stats for the Director of Revenue Management.<br></li><li>Active participation in weekly revenue strategy meetings, providing operational feedback on booking pace, market trends, and lead times.<br></li></ul> </div>
<p>Read daily events, to acknowledge any VIP s arrivals. Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked Present children's menus when appropriate, and describe specials and alternative cuisine Serve and clear food and beverage items in an unobtrusive and professional manner Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures Carry trays, bus and reset tables with linen, china, glass and silver Ascertain guests satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved Follow cash and credit card procedures according to the guidelines of the accounting department Maintain a clean, neat and orderly restaurant throughout service Polish silver, refill salt, pepper and sugar, creamers, etc Ensure that work station is stocked with appropriate condiments at all times Report any guest comments regarding food and beverage to manager Conscientious handling and maintenance of operating equipment Learn and adhere to safety, sanitation and hygiene policies Maintain good working relationships with colleagues, and all other departments Maintain complete knowledge of all F&B services, outlets and hotel services/features Perform opening/closing side duties as assigned and set all tables according to standards Report to manager any kinds of deviation from set standard and procedures Ensure that all service and storage areas are kept safe and clean Help minimize waste, neglect, breakages and mishandling of supplies and equipment Carry out light cleaning and maintenance of the outlet Assist other Food & Beverage Outlets in their operations during peak hours if needed</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>Excellent communication skills</li><li>Hands on and proactive approach</li><li>Able to work autonomously and as part of a team</li><li>Passion for food and beverage</li><li>Excellent time management</li><li>Strong organisational skills</li></ul>
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<p><strong>Job Summary :</strong></p><br><p>We are looking for an Industrial Automation Engineer with hands-on experience in PLC, HMI, and SCADA programming, testing, and commissioning across Water & Wastewater, HVAC, Oil & Gas, and other industries. The ideal candidate should be able to work independently, manage tasks effectively, deliver excellent customer service, and demonstrate a strong willingness to learn, grow, and advance professionally.</p><br><p><strong>Roles & Responsibilities :</strong></p><br><ul><li>Develop and execute PLC programs and test plans to ensure reliable and functional automation systems.</li><li>Develop SCADA/HMI graphics and implement automation solutions based on client requirements.</li><li>Perform pre-commissioning activities, including cable termination verification, loop checking, and related checks.</li><li>Conduct field testing, commissioning, and SAT at client sites.</li><li>Prepare and maintain project documentation, including functional specifications, I/O lists, and system architecture diagrams.</li><li>Maintain proper software versions, programming tools, and program backups.</li><li>Provide technical support, troubleshooting, and root cause analysis for automation systems.</li><li>Understand task requirements and apply appropriate technical skills and knowledge to deliver solutions.</li><li>Manage medium to high-complexity tasks in accordance with defined standards and procedures.</li><li>Document procedures, findings, root causes, and recommendations for completed tasks.</li><li>Work closely with Sales and Project teams to understand client requirements and develop suitable solutions.</li><li>Demonstrate resilience, persistence, attention to detail, and strong organizational skills.</li><li>Maintain excellent interpersonal, consulting, communication, and technical presentation skills.</li></ul><p><strong>QHSE Responsibilities :</strong></p><br><ul><li>Comply with all QHSE standards, policies, and procedures relevant to your work.</li><li>Actively participate in QHSE meetings and complete all required safety inductions and trainings.</li><li>Identify and report unsafe conditions; take corrective action where possible within your scope.</li><li>Follow guidance provided by QHSE officers and use PPE and emergency equipment correctly.</li><li>Support a safe work environment by cooperating with safety practices and encouraging others to do the same.</li></ul> </div>
<p><br></p><p><strong>Our Associate Experience:</strong></p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li>A competitive salary and benefits package</li><li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li>A birthday day off (because your milestones matter!)</li><li>Personalized development plans and continuous learning opportunities to support your career journey.</li></ul><p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p><p><strong>Your Role:</strong></p><p><strong>Operational Management</strong></p><ul><li>Support the daily operations of the Events department and ensure smooth execution of all functions.</li><li>Coordinate and supervise conferences, weddings, social events, VIP functions, and outdoor events.</li><li>Ensure all event setups are completed according to the Banquet Event Order (BEO) and operational standards.</li><li>Conduct pre-event briefings and post-event follow-ups.</li><li>Monitor event flow and resolve operational challenges promptly.</li><li>Ensure all venues are maintained to the highest presentation standards.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Supervise Event Supervisors, Team Leaders, Casual Staff, and Banquet Associates.</li><li>Lead daily team briefings and allocate manpower effectively.</li><li>Coach, train, and develop team members.</li><li>Assist in recruitment, onboarding, and performance evaluations.</li><li>Promote a positive and collaborative working environment.</li></ul><p><strong>Guest Experience</strong></p><ul><li>Act as the operational contact during events to ensure guest satisfaction.</li><li>Respond professionally to guest feedback and resolve complaints.</li><li>Build strong relationships with clients and internal stakeholders.</li></ul><p><strong>Planning & Coordination</strong></p><ul><li>Review BEOs and attend operational meetings.</li><li>Coordinate with Culinary, Stewarding, Engineering, Housekeeping, Security, Sales & Marketing, and Front Office.</li><li>Ensure AV, furniture, linen, d cor, and staffing requirements are arranged in advance.</li></ul><p><strong>Financial & Administrative Responsibilities</strong></p><ul><li>Support labor scheduling while controlling payroll costs.</li><li>Monitor departmental expenses and assist in achieving budget targets.</li><li>Assist with inventory management and operating equipment control.</li><li>Prepare operational reports as required.</li></ul>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Operational Management Support the daily operations of the Events department and ensure smooth execution of all functions. Coordinate and supervise conferences, weddings, social events, VIP functions, and outdoor events. Ensure all event setups are completed according to the Banquet Event Order (BEO) and operational standards. Conduct pre-event briefings and post-event follow-ups. Monitor event flow and resolve operational challenges promptly. Ensure all venues are maintained to the highest presentation standards.<br>Team Leadership Supervise Event Supervisors, Team Leaders, Casual Staff, and Banquet Associates. Lead daily team briefings and allocate manpower effectively. Coach, train, and develop team members. Assist in recruitment, onboarding, and performance evaluations. Promote a positive and collaborative working environment.<br>Guest Experience Act as the operational contact during events to ensure guest satisfaction. Respond professionally to guest feedback and resolve complaints. Build strong relationships with clients and internal stakeholders.<br>Planning & Coordination Review BEOs and attend operational meetings. Coordinate with Culinary, Stewarding, Engineering, Housekeeping, Security, Sales & Marketing, and Front Office. Ensure AV, furniture, linen, décor, and staffing requirements are arranged in advance.<br>Financial & Administrative Responsibilities Support labor scheduling while controlling payroll costs. Monitor departmental expenses and assist in achieving budget targets. Assist with inventory management and operating equipment control. Prepare operational reports as required.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Operational Management Support the daily operations of the Events department and ensure smooth execution of all functions. Coordinate and supervise conferences, weddings, social events, VIP functions, and outdoor events. Ensure all event setups are completed according to the Banquet Event Order (BEO) and operational standards. Conduct pre-event briefings and post-event follow-ups. Monitor event flow and resolve operational challenges promptly. Ensure all venues are maintained to the highest presentation standards.<br>Team Leadership Supervise Event Supervisors, Team Leaders, Casual Staff, and Banquet Associates. Lead daily team briefings and allocate manpower effectively. Coach, train, and develop team members. Assist in recruitment, onboarding, and performance evaluations. Promote a positive and collaborative working environment.<br>Guest Experience Act as the operational contact during events to ensure guest satisfaction. Respond professionally to guest feedback and resolve complaints. Build strong relationships with clients and internal stakeholders.<br>Planning & Coordination Review BEOs and attend operational meetings. Coordinate with Culinary, Stewarding, Engineering, Housekeeping, Security, Sales & Marketing, and Front Office. Ensure AV, furniture, linen, décor, and staffing requirements are arranged in advance.<br>Financial & Administrative Responsibilities Support labor scheduling while controlling payroll costs. Monitor departmental expenses and assist in achieving budget targets. Assist with inventory management and operating equipment control. Prepare operational reports as required.
At EY, we’re all in to shape your future with confidence.<br><br>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br><br>Join EY and help to build a better working world.<br><br> The Opportunity<br><br>Join EY’s Business Development team to drive growth, client satisfaction, and strategic pursuits across key accounts in MENA and Growth Markets. This role is client-centric, market-facing, and requires the ability to leverage EY’s global network to deliver solutions that meet complex client needs. You will work closely with service line leaders, Regional Managing Partners, and BD teams to execute go-to-market strategies, manage account pipelines, and lead high-value pursuits.<br><br>Key Responsibilities<br><br>Client Leadership & Relationship Management: Establish trusted, long-term relationships with clients, particularly at the "C" level; act as a consultative advisor, identifying client needs and proposing solutions that add measurable value. Business Development & Growth: Drive revenue, sales, and pipeline growth through account planning, opportunity management, and strategic market initiatives. Participate in complex pursuits and lead presentations, negotiations, and proposals. Strategy & Market Input: Collaborate with service line leaders to develop and deploy service line growth strategies, strategic campaigns, and pursuit coverage strategies. Provide insights into market trends, competitive intelligence, and emerging opportunities. Operational Excellence: Implement account management excellence using EY’s frameworks, monitor pipeline and trends, and participate in revenue planning processes. Talent Leadership: Coach and mentor junior BD staff and client-serving professionals to build high-performing teams.<br><br>Skills & Attributes For Success<br><br>Proven ability to sell complex solutions and services at the "C" level, preferably across large conglomerate companies, Health care, Logistics, Automotive, Telco, Aviation, Consumer retail or in a family business segment. Strong strategic thinking, commercial acumen, and the ability to influence and collaborate across a matrixed organization. Expertise in account management, pipeline development, and opportunity creation. Excellent negotiation, communication, and client-facing presentation skills. Ability to work independently, thrive in fast-paced, multi-cultural environments, and adapt to changing priorities. Familiarity with formal tendering processes, proposals, and pursuit methodologies. Transforms available data into strategic insights to drive impactful business development decisions.<br><br>Ideally, you’ll also have:<br><br>Graduate or higher degree in business or related field.10–15+ years of business development experience in professional services or solution-selling environments. Proven track record of driving growth, managing multiple accounts, and delivering measurable results. Experience in multi-country environments is preferred. Bilingual proficiency in Arabic and English. Flexibility to travel within the region.<br><br>What We Offer You<br><br>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.<br><br>Are you ready to shape your future with confidence? Apply today.<br><br>To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.<br><br>EY | Building a better working world<br><br>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.<br><br>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.<br><br>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>في أكثر من 100 فندق حائز على جوائز في جميع أنحاء العالم، يخلق فندق ريتز كارلتون للسيدات والرجال تجارب استثنائية للغاية لدرجة أنه بعد فترة طويلة من إقامة الضيف معنا، تبقى التجربة معه. من خلال جذب أفضل محترفي الضيافة في العالم الذين يرسمون ذكريات تدوم مدى الحياة، نعتقد أن الجميع ينجحون عندما يتم تمكينهم من أن يكونوا مبدعين ومفكرين ومتعاطفين.<br><br>كل يوم، نضع معايير الخدمة الفاخرة النادرة والخاصة في جميع أنحاء العالم ونفخر بأنفسنا لتقديم التميز في رعاية وراحة ضيوفنا.<br><br>سيكون دورك هو ضمان تقديم "المعايير الذهبية" لفندق الريتز كارلتون بلطف وعناية كل يوم. المعايير الذهبية هي أساس فندق الريتز كارلتون وهي ما يرشدنا كل يوم لنكون أفضل من اليوم التالي. هذا هو الأساس وإيماننا بأن ثقافتنا هي الدافع وراء النجاح الذي من خلاله اكتسب فندق الريتز كارلتون سمعة باعتباره علامة تجارية عالمية رائدة في مجال الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتجسد المعايير الذهبية، مثل وعد الموظف والعقيدة وقيم الخدمة الخاصة بنا. ووعدنا لك هو أننا نقدم الفرصة لتكون فخورًا بالعمل الذي تقوم به ومع من تعمل معه.<br><br>عند الانضمام إلى فندق الريتز كارلتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك، وانتمي إلى فريق عالمي مذهل، لتصبح أفضل نسخة منك.
Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>전 세계 100개 이상의 수상 경력에 빛나는 리츠칼튼은 고객이 머무른 후에도 오래도록 기억에 남을 특별한 경험을 선사합니다. 리츠칼튼은 우리를 찾는 고객들이 평생 좋은 추억을 간직할 수 있도록 세계 최고의 호스피탈리티 전문가들을 영입하고 있으며, 창의적이고, 사려 깊고, 열정적인 태도를 지닌 사람이라면 모두가 성공할 수 있다고 믿습니다.<br><br>하루도 빠짐 없이 희소성과 특별함이 있는 럭셔리 서비스의 기준을 세우고 전 세계 고객에게 보살핌과 편안함을 드리기 위해 탁월한 서비스를 제공하는 것에 자부심을 느끼고 있습니다.<br><br>여러분의 역할은리츠칼튼의 '골드 스탠다드(Gold Standards)'를 고객에게 매일 우아하고 사려 깊게 전달하는 것입니다. 골드 스탠다드는 리츠칼튼의 근간이며, 매일 우리가 지난 날보다 더 나은 사람이 되도록 인도하는 역할이 되어줍니다. 리츠칼튼을 성공적으로 이끈 문화, 즉 고객 서비스에 대한 토대와 신념을 통해 럭셔리 호스피탈리티 분야의 글로벌 브랜드 리더로서의 명성을 얻었습니다. 우리 팀의 일원으로서 여러분은 직원 약속, 신조 및 서비스 가치와 같은 골드 스탠다드에 대해 배우고 모범을 보일 것입니다. 리츠칼튼은 여러분이 하는 일과 여러분이 함께 일하는 사람들에 대해 자부심을 기회를 약속 드립니다.<br><br>리츠칼튼에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표 를 향해 달리며, 훌륭한 글로벌 팀의 일원으 로 최고의 나를 만들고 싶다면 리츠칼튼의 문을 두드리세요.
Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Ritz-Carlton Ladies and Gentlemen, dünya çapında 100'den fazla ödüllü tesiste öylesine olağanüstü deneyimler yaratır ki, misafirlerimiz konaklamadan yıllar sonra bile bu deneyimleri hatırlar. Misafirlerimizin yaşamları boyu unutmayacağı anılara sahip olmasını sağlayan dünyanın en iyi konaklama profesyonelleri olarak yaratıcı, düşünceli ve şefkatli olma gücü verildiğinde herkesin başarılı olacağına inanıyoruz.<br><br>Her gün, tüm dünya için nadir ve özel lüks hizmet standardını belirliyor ve misafirlerimize kusursuz ilgi ve konfor sunmaktan gurur duyuyoruz.<br><br>Rolünüz, The Ritz-Carlton'ın"Altın Standartlarının" her gün nezaketle ve düşünceli bir şekilde uygulanmasını sağlamak olacaktır. Altın Standartlar, The Ritz-Carlton'ın temelini teşkil eder ve her gün bir önceki günden daha iyi olmamız için bize rehberlik eder. The Ritz Carlton'ın lüks konaklamada küresel bir marka lideri olarak ün kazanmasını sağlayan unsur, bu temel ve kültürümüzün başarıyı artırdığına olan inancımızdır. Ekibimizin bir parçası olarak, Çalışan Vaadimiz, İnancımız ve Hizmet Değerlerimiz gibi Altın Standartlarımızı öğrenecek ve bunlara örnek oluşturacaksınız. Karşılığında biz de size yaptığınız işle ve birlikte çalıştığınız kişilerle gurur duyma şansı sunacağımıza söz veriyoruz.<br><br>The Ritz-Carlton'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin , amacınızı gerçekleştirmeye başlayın , mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın .
Job Summary:The Technical Office Manager plays a critical role in bridging the gap between the client, design, fabrication and installation teams. Oversees the daily technical and administrative operations of our marble business, ensuring projects move smoothly from initial estimation, material selection, shop-drawings drafting to fabrication and final installation. Should combine strong office management skills with a deep understanding of natural stone production processes, CAD drawing, project management, along with very good communication skills to manage the stakeholders. (Client, Production, installation & Admin)<br>Key Responsibilities:Technical Leadership & Coordination:Manage the Drafting/Estimating Team: Oversee the team responsible for creating Shop Drawings, CAD designs, and technical specifications for marble cutting and CNC machining. Project Management: Track project timelines from initial field templating to final site installation, ensuring all departments stay on schedule. Quality Assurance: Review technical drawings and specifications against client requirements to ensure accuracy before slabs are sent to the fabrication floor. Technical Problem Solving: Act as the main point of contact for resolving technical discrepancies between architects, designers, installation teams, and the fabrication shop.<br>Inventory & Supply Chain operations:Material Management: Oversee the purchasing and inventory management of stone slabs & blocks.<br>Office Management & Administration:Workflow Optimization: Develop and implement streamlined procedures for filing, project documentation, scheduling, and office workflows. Financial Support: Responsible of managing budgets, processing invoices, overseeing job costing, and handling customer billing. Team Supervision: Supervise administrative staff, manage office schedules, and assist HR with onboarding new employees<br>Tender & Estimation:Maintaining an updated tenders-Log with estimated submission date (Reasonable & within time frame) along with communication of the same with sales team / client. Opening and briefing of Packages (RFQs) Responsibility of BOQ creation and accuracy to the scope. (If In-house) Price breakdown of each Item to set budgets for each activity. (Creation of project Brief with detailed budgeting for each assigned project) Selection of material that is suitable and can meet project needs. (If not specified) Cross-checking of material that is specified, suitability to the scope along with compliance to project spec`s with production & Warehouse teams. (Proposal of suitable alternative material & assumption of possible VEs) Maintain an updated material price list for the raw material in coordination with the procurement team. Pricing of related Vos, if any. Issuance of Price Quotations with the agreed general terms & conditions. (Mentioning an approximate / estimated duration of completion) Prepare related weekly/monthly reports & dash-boards to show progress. Coordination with all departments for actual updates to be reflected on cost in pricing new packages.<br>Engineering works:Issuance and approval of [PQD, MARs, MS, Test Reports, Structure calculation reports, VOs, Notices, document submittals … etc.]Drafting & approval of Work-shop & as-built drawings sketches / proposals & presentations. Issuance of cutting lists, Job-orders with all related detail sketches for production. Material selection (jointly with warehouse & factory Manager) Issuance of required material requisitions. Issuance of notice of Vos. Technical coordination between site, factory & accounting teams. Follow-up with 3rd partie`s (Out sourced resources):Test reports [ With QA/QC team]Structure calculations - Accessories suppliers [With Procurement team]Scheduling of awarded as well as pre-awarded projects in coordination with all related departments in tender stage. Development of unique design patterns for the re-use of wastage and existing stocks. Continuous development and renewal of show-room designs in coordination with sales and production teams.<br>QS Tasks:Opening and briefing of Packages (RFQs) Responsibility of BOQ creation and accuracy to the scope. (If In-house) Detection and flagging to possibility of Vos & Claims. Closure of Vos. Actual site survey and compliance to drawings. Issuance of IPCs to clients. Issuance of IPCs. Of sub-contractors.<br>KPIs:Reduction of the lead-time for every package than the planned release date. Accuracy of pricing VS market prices. Qty of awarded packages VS released & received Actual cost of each item VS budget. Accuracy of item description in BOQ creation to the actual Accuracy of actual take-off VS actual Qtys. Speed of Invoice submission and closure (getting approval) VS planned time frame. Speed of getting approvals on all technical submittals (on Revision basis) Accuracy and efficiency of drawings and details with the site conditions. Smooth technical coordination between Factory and site. Speed of orders processing and release from contract signature. Accuracy of As-built drawings to actual site conditions. Customer feedback on response to modifications, change & Variation orders.
Overview<br><br>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.<br><br>An Account Executive (AE) develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Understands customer drivers of digital transformation and leverages understanding to engage internal teams to accelerate the customer's digital transformation and strategy. Cultivates relationships and uses Microsoft sales strategies throughout multiple levels of the customer's organization to establish strong alignment on long-term goals and secure buy in and execution. Leverages knowledge of and experience with Microsoft's product landscape, solutions, and strategy to address customers' needs.<br><br>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.<br><br>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.<br><br>Responsibilities<br><br>Program start date: January 2027<br><br>About: Erada Program is Microsoft's program tailored for Qatari Nationals, aiming to accelerate Qatari employability and create market impact through Early-in-Profession recruitment, and skilling programs.<br><br>Program overview: Microsoft Erada Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.<br><br>Program Details: The 6 months, full-time program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)<br><br>Phase one: Onboarding & Skilling Bootcamp (1 month)<br><br>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure. Technical skilling to obtain globally recognized Microsoft technical certifications. Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.<br><br>Phase two: On-the-job training (5 months)<br><br>Joining as an Account Management Intern for on-the-job shadowing and training. Mentorship and coaching sessions. Supporting Microsoft teams in digital transformation projects. Advanced technology trainings including AI, Machine Learning & Cloud Computing.<br><br>Responsibilities:<br><br>You seek feedback from customers to understand the drivers of satisfaction and establish action plans to improve their overall experience. You orchestrate extended virtual teams and key stakeholders to engage decision makers of assigned accounts. You share and recommend Microsoft solutions to customers, and develop value-proposition presentations and specialized business plans for customers that drive business outcomes to generate business and upsells. You develop strategies to secure buy-in and execution of plans and aim to identify new opportunities within assigned accounts. You coordinate with internal industry experts to gather industry data of assigned accounts and improve planning.<br><br>Qualifications<br><br>Minimum Qualifications<br><br>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Engineering, Business Administration, Business, or related field. Qatar nationality. Legally authorized to work in Qatar (Legally authorized = Has citizenship or has been granted a valid visa or work permit). Fluency in English.<br><br>Preferred Qualifications <br><br>Passion for technology and customer obsessed. Excellent verbal and written communication, analytical and presentation skills. Strong Desire and business acumen for consultative solution selling. Exceptional negotiation, customer service, and interpersonal skills. <br><br>#EiP #MCAPSEiP<br><br>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br><br>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Job Summary:The Technical Office Manager plays a critical role in bridging the gap between the client, design, fabrication and installation teams. Oversees the daily technical and administrative operations of our marble business, ensuring projects move smoothly from initial estimation, material selection, shop-drawings drafting to fabrication and final installation. Should combine strong office management skills with a deep understanding of natural stone production processes, CAD drawing, project management, along with very good communication skills to manage the stakeholders. (Client, Production, installation & Admin)<br>Key Responsibilities:Technical Leadership & Coordination:Manage the Drafting/Estimating Team: Oversee the team responsible for creating Shop Drawings, CAD designs, and technical specifications for marble cutting and CNC machining. Project Management: Track project timelines from initial field templating to final site installation, ensuring all departments stay on schedule. Quality Assurance: Review technical drawings and specifications against client requirements to ensure accuracy before slabs are sent to the fabrication floor. Technical Problem Solving: Act as the main point of contact for resolving technical discrepancies between architects, designers, installation teams, and the fabrication shop.<br>Inventory & Supply Chain operations:Material Management: Oversee the purchasing and inventory management of stone slabs & blocks.<br>Office Management & Administration:Workflow Optimization: Develop and implement streamlined procedures for filing, project documentation, scheduling, and office workflows. Financial Support: Responsible of managing budgets, processing invoices, overseeing job costing, and handling customer billing. Team Supervision: Supervise administrative staff, manage office schedules, and assist HR with onboarding new employees<br>Tender & Estimation:Maintaining an updated tenders-Log with estimated submission date (Reasonable & within time frame) along with communication of the same with sales team / client. Opening and briefing of Packages (RFQs) Responsibility of BOQ creation and accuracy to the scope. (If In-house) Price breakdown of each Item to set budgets for each activity. (Creation of project Brief with detailed budgeting for each assigned project) Selection of material that is suitable and can meet project needs. (If not specified) Cross-checking of material that is specified, suitability to the scope along with compliance to project spec`s with production & Warehouse teams. (Proposal of suitable alternative material & assumption of possible VEs) Maintain an updated material price list for the raw material in coordination with the procurement team. Pricing of related Vos, if any. Issuance of Price Quotations with the agreed general terms & conditions. (Mentioning an approximate / estimated duration of completion) Prepare related weekly/monthly reports & dash-boards to show progress. Coordination with all departments for actual updates to be reflected on cost in pricing new packages.<br>Engineering works:Issuance and approval of [PQD, MARs, MS, Test Reports, Structure calculation reports, VOs, Notices, document submittals … etc.]Drafting & approval of Work-shop & as-built drawings sketches / proposals & presentations. Issuance of cutting lists, Job-orders with all related detail sketches for production. Material selection (jointly with warehouse & factory Manager) Issuance of required material requisitions. Issuance of notice of Vos. Technical coordination between site, factory & accounting teams. Follow-up with 3rd partie`s (Out sourced resources):Test reports [ With QA/QC team]Structure calculations - Accessories suppliers [With Procurement team]Scheduling of awarded as well as pre-awarded projects in coordination with all related departments in tender stage. Development of unique design patterns for the re-use of wastage and existing stocks. Continuous development and renewal of show-room designs in coordination with sales and production teams.<br>QS Tasks:Opening and briefing of Packages (RFQs) Responsibility of BOQ creation and accuracy to the scope. (If In-house) Detection and flagging to possibility of Vos & Claims. Closure of Vos. Actual site survey and compliance to drawings. Issuance of IPCs to clients. Issuance of IPCs. Of sub-contractors.<br>KPIs:Reduction of the lead-time for every package than the planned release date. Accuracy of pricing VS market prices. Qty of awarded packages VS released & received Actual cost of each item VS budget. Accuracy of item description in BOQ creation to the actual Accuracy of actual take-off VS actual Qtys. Speed of Invoice submission and closure (getting approval) VS planned time frame. Speed of getting approvals on all technical submittals (on Revision basis) Accuracy and efficiency of drawings and details with the site conditions. Smooth technical coordination between Factory and site. Speed of orders processing and release from contract signature. Accuracy of As-built drawings to actual site conditions. Customer feedback on response to modifications, change & Variation orders.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers. Analyze external and internal market factors and ensure they are reflected in business planning. Support the implementation of KPIs and best practices. Promote cost efficiency, productivity, and effective resource utilization. Exercise delegated authority responsibly and monitor its implementation. Contribute to achieving the Bank’s financial objectives through effective business management. Customer (Internal & External) Create frameworks and systems that enable teams to deliver on commitments. Foster a customer-centric culture and ensure high service standards. Assist customers with product-related inquiries and provide appropriate solutions. Maintain service level agreements (SLAs) with internal stakeholders. Build strong relationships with internal departments and external partners. Provide timely and accurate information to auditors, compliance, risk, and control functions. Internal (Processes, Products & Regulatory) Assist in developing and implementing the Domestic Retail Branches strategy. Ensure branch business plans are delivered within approved budgets and timelines. Drive market share growth and sustainable profitability across the branch network. Lead the annual budgeting process and monitor branch performance against targets. Develop revenue, volume, and profit targets in coordination with senior management. Prepare performance reports on products, services, and branch profitability. Promote customer-focused service and operational efficiency across branches. Drive business growth through sales management, business development, and strategic initiatives. Ensure compliance with QNB policies, procedures, and regulatory requirements. Collaborate with Regional Managers to improve branch performance and customer acquisition. Monitor sales targets, customer retention initiatives, and manpower requirements. Maintain confidentiality of sensitive business information. Lead, coach, develop, and evaluate direct reports and team performance. Learning & Knowledge Lead continuous improvement initiatives and encourage innovation. Promote knowledge sharing and adoption of industry best practices. Support employee development and professional growth. Stay updated with developments in banking and financial services. Conduct regular performance discussions and provide coaching and guidance. Legal, Regulatory & Risk Framework Responsibilities Ensure compliance with all legal, regulatory, and internal policy requirements. Support AML, CTF, sanctions, fraud prevention, and data protection frameworks. Adhere to the Three Lines of Defence risk management model. Support operational risk management, incident reporting, and remediation processes. Complete mandatory training and maintain required professional competence. Ensure fair customer outcomes in accordance with conduct risk policies. Other Responsibilities Maintain the highest standards of data protection and confidentiality. Safeguard customer and Bank information and disclose it only on a need-to-know basis. Uphold QNB’s professional standards and market reputation. Perform any additional duties assigned by management from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),At least 8 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate
Overview<br><br>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.<br><br>An Account Executive (AE) develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Understands customer drivers of digital transformation and leverages understanding to engage internal teams to accelerate the customer's digital transformation and strategy. Cultivates relationships and uses Microsoft sales strategies throughout multiple levels of the customer's organization to establish strong alignment on long-term goals and secure buy in and execution. Leverages knowledge of and experience with Microsoft's product landscape, solutions, and strategy to address customers' needs.<br><br>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.<br><br>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.<br><br>Responsibilities<br><br>Program start date: January 2027<br><br>About: Erada Program is Microsoft's program tailored for Qatari Nationals, aiming to accelerate Qatari employability and create market impact through Early-in-Profession recruitment, and skilling programs.<br><br>Program overview: Microsoft Erada Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.<br><br>Program Details: The 6 months, full-time program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)<br><br>Phase one: Onboarding & Skilling Bootcamp (1 month)<br><br>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure. Technical skilling to obtain globally recognized Microsoft technical certifications. Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.<br><br>Phase two: On-the-job training (5 months)<br><br>Joining as an Account Management Intern for on-the-job shadowing and training. Mentorship and coaching sessions. Supporting Microsoft teams in digital transformation projects. Advanced technology trainings including AI, Machine Learning & Cloud Computing.<br><br>Responsibilities:<br><br>You seek feedback from customers to understand the drivers of satisfaction and establish action plans to improve their overall experience. You orchestrate extended virtual teams and key stakeholders to engage decision makers of assigned accounts. You share and recommend Microsoft solutions to customers, and develop value-proposition presentations and specialized business plans for customers that drive business outcomes to generate business and upsells. You develop strategies to secure buy-in and execution of plans and aim to identify new opportunities within assigned accounts. You coordinate with internal industry experts to gather industry data of assigned accounts and improve planning.<br><br>Qualifications<br><br>Minimum Qualifications<br><br>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Engineering, Business Administration, Business, or related field. Qatar nationality. Legally authorized to work in Qatar (Legally authorized = Has citizenship or has been granted a valid visa or work permit). Fluency in English.<br><br>Preferred Qualifications <br><br>Passion for technology and customer obsessed. Excellent verbal and written communication, analytical and presentation skills. Strong Desire and business acumen for consultative solution selling. Exceptional negotiation, customer service, and interpersonal skills. <br><br>#EiP #MCAPSEiP<br><br>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br><br>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Job Summary:The Technical Office Manager plays a critical role in bridging the gap between the client, design, fabrication and installation teams. Oversees the daily technical and administrative operations of our marble business, ensuring projects move smoothly from initial estimation, material selection, shop-drawings drafting to fabrication and final installation. Should combine strong office management skills with a deep understanding of natural stone production processes, CAD drawing, project management, along with very good communication skills to manage the stakeholders. (Client, Production, installation & Admin)<br>Key Responsibilities:Technical Leadership & Coordination:Manage the Drafting/Estimating Team: Oversee the team responsible for creating Shop Drawings, CAD designs, and technical specifications for marble cutting and CNC machining. Project Management: Track project timelines from initial field templating to final site installation, ensuring all departments stay on schedule. Quality Assurance: Review technical drawings and specifications against client requirements to ensure accuracy before slabs are sent to the fabrication floor. Technical Problem Solving: Act as the main point of contact for resolving technical discrepancies between architects, designers, installation teams, and the fabrication shop.<br>Inventory & Supply Chain operations:Material Management: Oversee the purchasing and inventory management of stone slabs & blocks.<br>Office Management & Administration:Workflow Optimization: Develop and implement streamlined procedures for filing, project documentation, scheduling, and office workflows. Financial Support: Responsible of managing budgets, processing invoices, overseeing job costing, and handling customer billing. Team Supervision: Supervise administrative staff, manage office schedules, and assist HR with onboarding new employees<br>Tender & Estimation:Maintaining an updated tenders-Log with estimated submission date (Reasonable & within time frame) along with communication of the same with sales team / client. Opening and briefing of Packages (RFQs) Responsibility of BOQ creation and accuracy to the scope. (If In-house) Price breakdown of each Item to set budgets for each activity. (Creation of project Brief with detailed budgeting for each assigned project) Selection of material that is suitable and can meet project needs. (If not specified) Cross-checking of material that is specified, suitability to the scope along with compliance to project spec`s with production & Warehouse teams. (Proposal of suitable alternative material & assumption of possible VEs) Maintain an updated material price list for the raw material in coordination with the procurement team. Pricing of related Vos, if any. Issuance of Price Quotations with the agreed general terms & conditions. (Mentioning an approximate / estimated duration of completion) Prepare related weekly/monthly reports & dash-boards to show progress. Coordination with all departments for actual updates to be reflected on cost in pricing new packages.<br>Engineering works:Issuance and approval of [PQD, MARs, MS, Test Reports, Structure calculation reports, VOs, Notices, document submittals … etc.]Drafting & approval of Work-shop & as-built drawings sketches / proposals & presentations. Issuance of cutting lists, Job-orders with all related detail sketches for production. Material selection (jointly with warehouse & factory Manager) Issuance of required material requisitions. Issuance of notice of Vos. Technical coordination between site, factory & accounting teams. Follow-up with 3rd partie`s (Out sourced resources):Test reports [ With QA/QC team]Structure calculations - Accessories suppliers [With Procurement team]Scheduling of awarded as well as pre-awarded projects in coordination with all related departments in tender stage. Development of unique design patterns for the re-use of wastage and existing stocks. Continuous development and renewal of show-room designs in coordination with sales and production teams.<br>QS Tasks:Opening and briefing of Packages (RFQs) Responsibility of BOQ creation and accuracy to the scope. (If In-house) Detection and flagging to possibility of Vos & Claims. Closure of Vos. Actual site survey and compliance to drawings. Issuance of IPCs to clients. Issuance of IPCs. Of sub-contractors.<br>KPIs:Reduction of the lead-time for every package than the planned release date. Accuracy of pricing VS market prices. Qty of awarded packages VS released & received Actual cost of each item VS budget. Accuracy of item description in BOQ creation to the actual Accuracy of actual take-off VS actual Qtys. Speed of Invoice submission and closure (getting approval) VS planned time frame. Speed of getting approvals on all technical submittals (on Revision basis) Accuracy and efficiency of drawings and details with the site conditions. Smooth technical coordination between Factory and site. Speed of orders processing and release from contract signature. Accuracy of As-built drawings to actual site conditions. Customer feedback on response to modifications, change & Variation orders.
QNB3763-Vice President International Corporate Relationship Management (Qatarization)
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
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Job Summary <br> <p>The incumbent will be responsible for proactively managing QNB Group’s selected Corporate Banking portfolio, Branches and affiliates (the “Selected Portfolio”) in order to achieve the function’s set targets for revenue, profit, profitability and volumes, in compliance with established QNB Group credit policies, procedures, standards, regulatory requirements and best international market practice.</p><br><p>The individual will also be involved in the formulation of corporate branch strategies and the implementation of the GCIB initiatives (including GWB and GAM) across his portfolio. As well as, identify potential new business opportunities for other business area functions or branches within the QNB Group, aligned to the approved Global Account Management concept and co-ordinate with them to facilitate Group synergies and cross selling of products and services. To improve QNB’s profitability, revenue generation as well as service and delivery enhancement, in order to ensure that clients banking’ needs are comprehensively identified and efficiently met, within the QNB Group, on a priority basis.</p><br> <br> <br><br> Main Responsibilities <br> <ul><li><p>Ensure implementation of the strategies and plans to achieve all volume, revenue, and profit targets for the Selected Portfolio function.</p><br></li><li><p>Support the EVP International Corporate in the development of Key Performance Indicators for the systematic performance monitoring, quality measurement and performance evaluation of the Selected Portfolio function</p><br></li><li><p>Meet target budgets for Selected Portfolio’s client relationships comprising assets and liability product sales and profits for the Selected Portfolio function, in accordance with QNB’s overall corporate budget and strategy.</p><br></li><li><p>Coordinate periodically between Selected Portfolio, Group’s corporate branches network and subsidiaries to review financial performance and ensure achievement of budget and financial objectives</p><br></li><li><p>Implements KPI’s and best practices for International Corporate Relationship Management.</p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br></li><li><p>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</p><br></li><li><p>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.</p><br></li><li><p>Coordinate and liaise activities with international and regional Branches, Retail, Treasury and Head Office support functions including but not limited to GSF and GTB, QNB Capital and QNBFS (“QNB Functions”) to provide support and cross selling opportunities intra QNB Group departments, units and functions.</p><br></li><li><p>Ensure provision of a focal ‘one point of contact’ to Selected Portfolio of clients and ensure superior customer service and a customer friendly approach to proactively meet their needs and resolve their queries.</p><br></li><li><p>Assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br></li><li><p>Maintain, develop and enhance core bank relationships with the existing clients as well as identify, market and build effective new bank relationships.</p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br></li><li><p>Build and maintain strong and effective relationships with QNB Functions in order to achieve the QNB Group’s goals and objectives, including cross-selling targets.</p><br></li><li><p>Provide timely and accurate information to the external and internal auditors and the Group’s compliance function when required.</p><br></li><li><p>Implement the approved corporate banking strategy within the function to achieve and exceed the business objectives.</p><br></li><li><p>Maintain, conduct and ensure that activities of the Selected Portfolio comply with regulatory policies and procedures and best market practice.</p><br></li><li><p>Manage, coach and motivate the team of Selected Portfolio’s VPs, AVPs, Managers and Associates to maintain and improve service quality and ensure that the Selected Portfolio meets their set financial and non-financial targets.</p><br></li><li><p>Continuously monitor, manage and evaluate the Selected Portfolio credit profile to ensure targets are met and any necessary corrective measures are implemented on a timely basis, as required. The portfolio should be managed in accordance within the Bank’s prescribed risk management parameters.</p><br></li><li><p>Review, conduct due diligence and credit assessment, and recommend approval of credit proposals to the relevant approving authority.</p><br></li><li><p>Ensure each VP International Corporate Relationship management has a balanced portfolio and continuously monitor to ensure that each portfolio is destined to achieve its set target and, if appropriate, take corrective action to redirect portfolio management if there is insufficient progress towards the achievement of its set target.</p><br></li><li><p>Provide technical expertise and guidance to Selected Portfolio’s VPs and AVPs to ensure their credit proposals adequately address all relevant risk factors and meet minimum acceptable standards.</p><br></li><li><p>Monitor / develop the Selected Portfolio function’s database ensuring that function personnel perform sales activity in accordance with incumbent’s directives and timely update the database of client contacts.</p><br></li><li><p>Perform / assign function personnel to systematically visit client premises, conduct meetings and prepare / deliver presentations.</p><br></li><li><p>Ensure that all requisite facility and account documentation are collected by function personnel and are timely transferred for credit review and safe custody.</p><br></li><li><p>Ensure all necessary procedures are in place to identify and timely report any customer related negative developments and early signals regarding potentially problematic accounts / relationships and ensure that suitable remedial action is taken by function personnel.</p><br></li><li><p>Ensure that function’s personnel perform cross selling activities to enhance QNB’s overall relationship with customers by coordinating activities with QNB Functions.</p><br></li><li><p>Supervise the roll-out of conventional corporate banking products targeted to Selected Portfolio clients.</p><br></li><li><p>Develop and maintain professional relationships with key managers of existing and potential clients to provide a broader range of communication, service consistency and proactive response to client’s needs.</p><br></li><li><p>Work in liaison with Group Communications and the Marketing & Product Management Unit to devise Selected Portfolio specific marketing strategies, client target lists etc. to defend and increase QNB’s current market share.</p><br></li><li><p>Track and report on transaction volumes, budget performance and client-wise overall portfolio profitability and periodically report to EVP International Corporate and to other executive management of the Group to assess the performance of the Selected Portfolio customer base, as requested.</p><br></li><li><p>Recommend all administrative operational aspects of unit personnel (e.g. leave schedule, training, appraisal etc.) in accordance with established HR policies and procedures.</p><br></li><li><p>Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission.</p><br></li><li><p>Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br></li><li><p>Continuous Improvement:</p><br></li></ul><ol><li><p>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br></li><li><p>Identify and encourage people to adopt practices better than the industry standard.</p><br></li><li><p>Continuously encourage and recognize the importance of thinking out-of-the-box within the team.</p><br></li></ol> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>University graduate preferably with a Major in in the banking industry, preferably with local / gulf / regional responsibility (dependent on the portfolio coverage) experience. Masters preferred</p><br></li><li><p>At least 15 years’ experience of relevant experience, preferably within a highly rated international bank</p><br></li><li><p>Well-informed of the market competitive structures, industry practices and any regulations relevant to regional and International Corporate clients segment.</p><br></li><li><p>Informed of the market competitive structure, industry practices and compliance and regulatory requirements of Selected Portfolio countries.</p><br></li><li><p>Excellent oral and written communication skills (including report writing) in English and Arabic.</p><br></li><li><p></p></li></ul> </div>