Receptionist Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>You are part of the story behind every moment of wellbeing. At MGallery, each property offers a unique sense of place, and as a Senior Spa Receptionist, you create meaningful experiences from the moment guests arrive. With a warm welcome, genuine care, and a refined approach to service, you ensure every guest feels relaxed, valued, and well cared for throughout their spa journey.</p><br><p>What is in it for you:</p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and worldwide!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p>What you will be doing:</p><br><ul><li><p>Welcome and warmly greet guests, creating a positive first impression.</p><br></li><li><p>Handle spa reservations, appointments, and guest inquiries professionally and efficiently.</p><br></li><li><p>Explain and recommend spa treatments, services, and wellness experiences.</p><br></li><li><p>Coordinate appointments with therapists and ensure a smooth guest journey.</p><br></li><li><p>Manage guest records, payments, billing, and spa reception procedures accurately.</p><br></li><li><p>Maintain a clean, organized, and welcoming reception area.</p><br></li><li><p>Communicate guest preferences and special requests to the Spa Therapist and Supervisor.</p><br></li><li><p>Handle guest feedback and concerns professionally, escalating when necessary.</p><br></li><li><p>Promote spa treatments, packages, and retail products where appropriate.</p><br></li><li><p>Support the smooth day-to-day operation of the spa and assist colleagues when required.</p><br></li><li><p>Maintain high standards of grooming, hygiene, and professional appearance.</p><br></li><li><p>Follow spa policies, procedures, and health and safety standards.</p><br></li><li><p>Create thoughtful, personalized moments that reflect the unique spirit of MGallery.</p><br></li><li><p>Embody the MGallery spirit through warm, discreet, attentive, and refined service.</p><br></li></ul><br>Qualifications<br><br><p>Your experience and skills include the following:</p><br><ul><li><p>Previous experience in spa reception, front office, or guest services is an asset.</p><br></li><li><p>Good knowledge of spa treatments and wellness services.</p><br></li><li><p>Excellent communication and interpersonal skills.</p><br></li><li><p>Warm, welcoming, and professional personality.</p><br></li><li><p>Strong organizational skills with attention to detail.</p><br></li><li><p>Good computer skills and ability to manage reservations and payments.</p><br></li><li><p>Ability to work independently and as part of a team.</p><br></li><li><p>Flexible to work shifts, weekends, and public holidays.</p><br></li><li><p>Professional grooming and a positive attitude.</p><br></li><li><p>Fluency in English; additional languages are an advantage.</p><br></li></ul><br>Additional Information<br><br><p>Your team and working environment:</p><br><p>We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.</p><br><p>Our commitment to Diversity &amp; Inclusion:</p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.</p><br> </div>

<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Assistant Butler. The Assistant Butler assists in providing discreet, refined, and anticipatory service to guests throughout their stay. Working closely with the Butler, Housekeeping, Concierge, Front Office, In-Room Dining, and other hotel departments, the Assistant Butler ensures every guest enjoys a memorable and effortless luxury experience.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Welcome guests warmly and assist with personalized check-in and check-out experiences</li><li>Handle luggage, packing and unpacking, valet services, and in-room requests</li><li>Prepare guest rooms and suites according to VIP standards and guest preferences</li><li>Coordinate with Housekeeping, Concierge, Spa, and Food &amp; Beverage teams to deliver seamless service</li><li>Maintain guest profiles, preferences, and special requests accurately</li><li>Conduct room inspections before arrivals and after departures</li><li>Manage laundry, pressing, shoe-shining, minibar replenishment, and guest amenities</li><li>Respond promptly and professionally to guest requests while maintaining confidentiality</li><li>Support the Butler in creating memorable experiences for VIP and long-stay guests</li><li>Uphold luxury hospitality standards, impeccable grooming, and professional etiquette at all times</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a luxury hotel, resort, or guest-facing hospitality role</p><p>Excellent communication and interpersonal skills</p><p>Strong attention to detail and the ability to anticipate guest needs</p><p>Professional appearance, discretion, and cultural awareness</p><p>Fluency in English; additional languages are an advantage</p><p>Ability to work flexible shifts, including weekends and public holidays</p><p>Familiarity with Forbes Five-Star or similar luxury hospitality standards is preferred</p>

<p>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up. Receive each guest call in a professional and friendly manner. Achieve Quality Audit result of 95% and above through consistent documented trainings. Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time. Check Hotel situation, occupancy, functions, groups, VIPs. Show fullest cooperation and respect within the team and other departments Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. Builds mutual trust, respect, and cooperation among team members. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Ensure guests are greeted by name upon calling as per Rixos Standards. Maintain an up-to-date knowledge of the hotel and local services. Telephone lists are continually updated. Complete management's long distance call vouchers and record them on the traffic sheet. Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls</p><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of experience Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Bell Attendant you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure<br>• Maintain effective communication with all related departments to ensure smooth service delivery<br>• Maintain an up to date knowledge of the hotel and local services <br>• Maintain awareness of guest profile through Opera guest profile system<br>• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out<br>• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner<br>• Deliver morning newspapers to rooms<br>• Deliver guest messages and other deliveries immediately without delay in a professional manner<br>• Ensure concierge desk and store room is clean tidy and well organized</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Guest Experience Supervisor - QHR <p><strong>Responsibilities</strong></p><br> <ul><li>Supervise the daily Front Desk operations</li><li>Assist in the smooth and efficient running of the Front Desk</li><li>Review the daily arrival and the departure lists</li><li>Responsible for the room assignment according to the guest requirements</li><li>Update room situations periodically</li><li>Lead the team to attend all guest's inquiries, complaints, and requests in a professional and timely manner</li><li>Ensure that the area is managed well by the respective team and deliver the brand promise</li><li>Ensure that all Front Desk associates are familiar with the hotel's products and services, current promotions, policies, and other important information</li><li>Work closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests</li><li>Carry out any other reasonable duties and responsibilities as assigned</li></ul> <p><strong>Requirements</strong></p><br> <ul><li>Higher Diploma or above in Hotel Management or related discipline</li><li>Minimum 2 years' experience in similar capacity in luxury hotels</li><li>Courteous, service-oriented with pleasant personality</li><li>Strong communications and interpersonal skills</li><li>Proficiency in spoken and written English</li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Doorman in Front Office and build your career with us.</p><br><br>Job Description<br><br><ul><li>Achieve Quality Audit result of 95% and above through consistent documented trainings.</li><li>Achieve the highest Guest Satisfaction measured by TRUST YOU platform.</li><li>Be smart, well groomed,friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the times.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Be aware of the daily activities and has product knowledge of all the hotel facilities.</li><li>Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li><li>Build mutual trust, respect, and cooperation among team members.</li><li>Ensure the services are up to the required standard.</li><li>Always open the hotel doors to all guests, arriving and departing by extending friendly and warm welcome with gratitude</li><li>Ensure prompt and efficient handling of all guest luggage and the luggage store while adhering to safety and security protocols.</li><li>Assure every luggage is covered with a baggage claim tag.</li><li>Organize, manage and supervise the delivery and retrieval of luggage while managing speedy and efficient parking of cars especially, during large events.</li><li>Parking of guests and visitors vehicles in the designated hotel parking area.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li></ul><br>Qualifications<br><br><p>High school diploma or equivalent is preferred.</p><br><br>Additional Information<br><br><ul><li><strong>2–5 years</strong> of experience&nbsp;</li><li><strong>Professional appearance:</strong> Well-groomed, appropriately dressed, punctual, and dependable.</li><li><strong>Experience:</strong> Previous experience in hospitality, &nbsp;concierge work, reception, customer service, or a similar position.</li></ul> </div>

Organization- Andaz Doha<br><br>Summary<br><br>At Andaz Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.<br><br>The Guest Service Officer is responsible for creating a welcoming and memorable arrival and departure experience for guests. The role handles front desk operations, guest inquiries, check-in/check-out procedures, and ensures all guest requests are managed efficiently in line with Andaz and Hyatt service standards.<br><br>Qualifications<br><br> Diploma or Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field. Minimum 1–2 years of Front Office experience in an upscale or luxury hotel. Strong knowledge of front office operations, guest relations, and hotel procedures. Excellent verbal and written communication skills in English. Ability to handle guest requests and complaints efficiently and professionally. Proficient in Microsoft Office and hotel PMS systems (e.g., Opera). Ability to work flexible shifts, including weekends and public holidays.

<p>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. Achieve Quality Audit result of 95% and above through consistent documented trainings Keep VIP folders ready for VIP arrivals and All inclusive Arrivals (Reg.-cards, room keys, welcome letter ) Assit and process check in/out for VIPs guests efficiently and professionally. Escort guests to their rooms and conduct Room Orientation. Update guest information into the computer after a complete check in. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Handle issuance of guest room key cards and ensure effective control for guest security. Ensure that all messages, mails and packages are delivered to the guest room. Assist at the Information counter and Business centre &amp; M Lounge as and when assigned. Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. Maintain continuous contact with hotel guests to ensure that any problem or complain are handle efficiently &amp; courteously.</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree in Hotel Management, fresher or a minimum of 1 year experience in a similar role in a 5 star hotel.</p><p>2 5 years of experience</p><p>Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable.</p><p>Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</p>

Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?

<p> <strong> Location: Qatar Full-Time</strong> </p> <br> <p> We are seeking a friendly, professional and well-presented Meet &amp; Greet Hostess in Qatar to welcome visitors, provide assistance and guide them to the appropriate departments or personnel. A minimum of three years experience in Qatar within the hospitality or healthcare sector is required for this position. </p> <br> <h4><b>Key Responsibilities</b></h4> <ul> <li> <p> Welcome and greet visitors warmly upon arrival </p> </li> <li> <p> Guide visitors to the appropriate departments, staff members or service areas </p> </li> <li> <p> Assist visitors with inquiries and provide clear information </p> </li> <li> <p> Coordinate with relevant teams to ensure a smooth visitor experience </p> </li> <li> <p> Manage visitor registration and maintain records when required </p> </li> <li> <p> Maintain a professional appearance and a welcoming reception area </p> </li> <li> <p> Handle visitor requests politely and professionally </p> </li> </ul> <br> <h4><b>Requirements</b></h4> <ul> <li> <p> Minimum 3 years of experience in Qatar within the hospitality or healthcare sector </p> </li> <li> <p> Previous experience in reception, hospitality or customer service is preferred </p> </li> <li> <p> Good communication and interpersonal skills </p> </li> <li> <p> Presentable, courteous and customer-focused personality </p> </li> <li> <p> Good command of English; additional languages are an advantage </p> </li> <li> <p> Ability to guide visitors professionally and provide excellent customer service </p> </li> </ul> <br> <p> To apply, please send your CV to EMAIL_ADDRESS with the role title in the subject line. </p><p><strong>Desired Candidate Profile</strong></p><p> We are seeking a friendly, professional and well-presented Meet &amp; Greet Hostess in Qatar to welcome visitors, provide assistance and guide them to the appropriate departments or personnel. A minimum of three years experience in Qatar within the hospitality or healthcare sector is required for this position. </p> <br> <h4><b>Requirements</b></h4> <ul> <li> <p> Minimum 3 years of experience in Qatar within the hospitality or healthcare sector </p> </li> <li> <p> Previous experience in reception, hospitality or customer service is preferred </p> </li> <li> <p> Good communication and interpersonal skills </p> </li> <li> <p> Presentable, courteous and customer-focused personality </p> </li> <li> <p> Good command of English; additional languages are an advantage </p> </li> <li> <p> Ability to guide visitors professionally and provide excellent customer service </p> </li> </ul>

<div><b>Job Description</b></div> <br> <p> </p> <ul> <li>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li> <li>Receive each guest call in a professional and friendly manner.</li> <li>Achieve Quality Audit result of 95% and above through consistent documented trainings.</li> <li>Achieve the highest Guest Satisfaction measured by TRUST YOU platform.</li> <li>Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time.</li> <li>Check Hotel situation, occupancy, functions, groups, VIPs.</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li> <li>Builds mutual trust, respect, and cooperation among team members.</li> <li>Maintain effective communication with all related department to ensure smooth service delivery.</li> <li>Handle every query in a polite and courteous manner and exceed guest expectations.</li> <li>Ensure guests are greeted by name upon calling as per Rixos Standards.</li> <li>Maintain an up-to-date knowledge of the hotel and local services.</li> <li>Telephone lists are continually updated.</li> <li>Complete management's long distance call vouchers and record them on the traffic sheet.</li> <li>Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard.</li> <li>Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls </li> </ul> <br> <div><b>Qualifications</b></div> <br> <ul> <li> <strong>2 5 years</strong> of experience </li> <li> <strong>Professional appearance:</strong> Well-groomed, appropriately dressed, punctual, and dependable.</li> <li> <strong>Experience:</strong> Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</li> </ul> <br> <div><b>Additional Information</b></div> <br> <ol> <li> <ol> <li> </li> </ol> </li> </ol> <ul> <li>Be aware at all times of the management schedules and contact details.</li> <li>Monitor the long distance call logs, faxes and messages.</li> <li>Co-ordinate communication within the hotel in the event of emergency.</li> <li>Attend training classes as per schedule</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>Be aware of the daily activities and has product knowledge of all the hotel facilities</li> </ul>

<p>We are seeking a warm, proactive, and service-oriented Guest Experience Agent to deliver exceptional guest service at Our Habitas Ras Abrouq , ensuring every guest enjoys a seamless, personalized, and memorable stay in our remote luxury desert environment. Reporting to the Front Office Manager or Guest Experience Manager, the Guest Experience Agent is responsible for providing outstanding service throughout the guest journey, from pre-arrival to departure. This role plays a key part in creating meaningful guest experiences by anticipating needs, resolving concerns efficiently, and ensuring every interaction reflects the brand's values and hospitality standards. The Guest Experience Agent will work closely with all resort departments to coordinate guest requests, provide local knowledge, and ensure operational excellence across all touchpoints. This position requires excellent communication skills, attention to detail, and a genuine passion for creating unforgettable guest experiences.</p><p><b>Key Responsibilities</b></p><ul><li>Deliver warm, personalized, and professional service to guests throughout their stay.</li><li>Welcome guests upon arrival, assist with check-in and check-out procedures, and ensure a smooth arrival and departure experience.</li><li>Respond promptly to guest inquiries, requests, and concerns while ensuring timely follow-up and resolution.</li><li>Coordinate guest requests with Housekeeping, Food &amp; Beverage, Engineering, Spa, Activities, and other departments to ensure seamless service delivery.</li><li>Maintain accurate guest profiles, preferences, and special requests within the property management system.</li><li>Provide knowledgeable recommendations on resort facilities, dining experiences, wellness offerings, local attractions, and activities.</li><li>Proactively anticipate guest needs and identify opportunities to enhance their stay through personalized service.</li><li>Handle guest feedback professionally, resolving issues efficiently and escalating concerns when appropriate.</li><li>Ensure all guest interactions reflect Our Habitas brand standards and luxury hospitality expectations.</li><li>Assist in organizing special occasions, celebrations, VIP arrivals, and personalized guest experiences.</li><li>Support daily front office and guest services operations while maintaining high standards of presentation and professionalism.</li><li>Maintain accurate records of guest requests, incidents, and service recovery actions for reporting purposes.</li><li>Collaborate with department heads to ensure operational readiness and exceptional guest satisfaction.</li><li>Promote resort experiences, activities, and services to maximize guest engagement and enhance the overall experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A passionate hospitality professional with outstanding interpersonal and communication skills, dedicated to creating memorable experiences for every guest. You thrive in a dynamic luxury hospitality environment and naturally build genuine connections through warm, attentive, and personalized service. You are highly organized, adaptable, and solution-oriented, with the ability to anticipate guest needs and respond with professionalism and care. You take pride in delivering exceptional service, maintaining attention to detail, and contributing to a collaborative team culture in a remote luxury resort setting. You are not just welcoming guests you are creating meaningful moments and unforgettable experiences that define the spirit of Our Habitas Ras Abrouq .</p><b>Minimum Requirements</b><ul><li>2 3 years of experience in Front Office, Guest Relations, Guest Services, or a similar customer-facing role, preferably within a luxury hotel or resort environment.</li><li>Strong understanding of luxury hospitality standards and exceptional guest service principles.</li><li>Excellent verbal and written communication skills with a warm, professional, and guest-focused approach.</li><li>Experience using Property Management Systems (PMS) and Microsoft Office applications; knowledge of Opera Cloud or similar systems is an advantage.</li><li>Strong problem-solving abilities with the confidence to handle guest requests, concerns, and service recovery effectively.</li><li>Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to work collaboratively with cross-functional teams to deliver seamless guest experiences.</li><li>A positive, proactive, and adaptable attitude with exceptional attention to detail.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Ability to work flexible shifts, including weekends and public holidays, in a remote luxury resort environment.</li><li>Passion for creating memorable guest experiences while embracing the values of sustainability, wellness, and authentic hospitality.</li></ul>

Company Description Al Hadhri & Partners Law Firm is a pioneering practice in legal research and representation, recognized for its high-quality work across public and private law sectors. The firm brings together legal specialists and advisors who are regarded among the leading professionals in the regional legal community. It is distinguished by a commitment to accuracy, rigorous legal practice, and client-focused solutions. Through active social communication channels, the firm promotes legal literacy and community engagement by sharing materials relevant to the region, the European Union, and the Americas.<br>Role Description The Office Manager is a full-time, on-site role based in Doha, Qatar, responsible for overseeing daily office operations at Al Hadhri & Partners Law Firm. This role includes managing administrative workflows, scheduling meetings, coordinating travel and logistics, and maintaining organized records and filing systems. The Office Manager will supervise office support functions, ensure office equipment and supplies are available and functioning, and support lawyers and legal staff with administrative tasks. The role also involves handling front-office duties such as greeting visitors, coordinating reception activities, and ensuring a professional and efficient client experience. The Office Manager will work closely with firm leadership to support process improvements, compliance with internal policies, and a collaborative office culture.<br>Qualifications<br> Candidates should possess strong Office Administration and Administrative Assistance skills, including organizing workflows, managing schedules, and maintaining records. Candidates should possess effective Communication and Customer Service skills to interact with clients, visitors, and internal stakeholders in a professional manner. Candidates should possess proficiency with Office Equipment and basic office technology, including printers, scanners, telephones, and productivity software. Candidates should possess solid organizational and time management abilities, with attention to detail and the capacity to prioritize multiple tasks. Relevant experience as an Office Manager, administrative lead, or similar role in a professional services or legal environment is beneficial. A diploma or degree in Business Administration, Office Management, or a related field is preferred; comparable experience may also be considered. Ability to work on-site in Doha, Qatar, maintain confidentiality, and adhere to professional ethics and firm policies.

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>The Assistant Villa Operations Manager at Banana Island Resort Doha by Anantara is responsible for supporting the Villa Operations Manager in delivering exceptional luxury guest experiences while overseeing the daily operations of the resort's private villas. The role combines operational leadership, guest service excellence, team supervision, and coordination across departments.<br><br>Key Responsibilities<br><br>Assist in managing the day-to-day operations of all villas. Supervise Villa Hosts and ensure high service standards. Coordinate villa check-ins, check-outs, housekeeping, and maintenance. Inspect villas before guest arrivals to ensure luxury standards. Handle VIP arrivals, guest preferences, and personalized services. Resolve guest complaints promptly and professionally. Schedule and coach Villa Hosts and monitor their performance. Ensure compliance with resort SOPs, health, safety, and quality standards. Coordinate with Front Office, Housekeeping, Engineering, Food & Beverage, and Guest Relations to provide seamless guest experiences. Monitor operational costs and support departmental budgeting. Maintain accurate guest history and preferences in the property management system (Opera).<br><br>Required Qualifications<br><br>Bachelor's degree in Hotel Management, Hospitality, Tourism, or a related field (preferred). Minimum 2 years of experience in villa operations or luxury resort operations. Experience in 5-star hotels or luxury resorts, preferably with butler or villa host services. Strong leadership, communication, and guest service skills. Knowledge of Opera PMS or similar hotel management systems. Fluent English; additional languages are an advantage.<br><br>Key Skills<br><br>Luxury guest service Team leadership and training Villa operations management Problem-solving and conflict resolution Attention to detail Time management and organization Cross-department coordination Budget awareness and cost control<br><br>This is a mid-level management role designed for hospitality professionals with luxury resort or villa operations experience who can lead teams while ensuring a personalized, world-class guest experience.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Purpose:<br>Delivers an exceptional service in all areas of the unit in which assigned. Prepares and delivers a premium level of customer service to all internal and external customers including meeting and greeting customers at Hamad International Airport. Provides an effective operational support to the Senior Hostess and assists, motivates and inspires team members with a positive, can-do attitude.<br>Operations:Participates in daily operations as per Standard Operating Procedures (SOP) relevant to all areas of Al Maha Services to ensure a seamless customer experience and nil operational lapses. Liaises with all external parties (Immigration, QAS, Airlines, Al Maha Sales Team, Concierge team, Hotels and representatives etc.) to work cooperatively in processing all customer requirements. Maintains an exceptional standard of product knowledge to promote "Al Maha Services" and the wider QR Group (FFP entitlements, Lounge Access Policies, HIA Familiarisation Tours) and assists with a diverse range of customer enquiries to that end. Provides assistance to Senior Hostess AMS during the daily operation and carries out duties in the absence of a Senior Hostess Al Maha Service ensuring that service levels are kept at optimum levels. Performs various tasks as directed by senior staff in relation to Fast Track Services, Buggies, Porters and Bell Hosts, Flight Monitoring, Meet and Assist Services and Reception duties (this list is not exhaustive and other tasks relating to Al Maha Services Products may be assigned) Communicates effectively between colleagues and all areas of operation<br>About Qatar Airways Group<br>Our story started with four aircraft. Today, we deliver excellent results across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down because of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community<br>Qualifications - External About the Role:High school graduation Preferred Formal qualifications in Hospitality/Service-related education is an added advantage Previous Experience:Minimum 2 years relevant experience Preferred Experience in a premium hospitality/service environment Job Specific Skills: Essential Ability to foster teamwork among team members. Command of English language Preferred To be able to demonstrate effective business-like communication skills and focused attitude and understanding of needs of multi-cultural working/operating environment.<br>Be part of an extraordinary story<br>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

Job Purpose:<br>Delivers an exceptional service in all areas of the unit in which assigned. Prepares and delivers a premium level of customer service to all internal and external customers including meeting and greeting customers at Hamad International Airport. Provides an effective operational support to the Senior Hostess and assists, motivates and inspires team members with a positive, can-do attitude.<br>Operations:Participates in daily operations as per Standard Operating Procedures (SOP) relevant to all areas of Al Maha Services to ensure a seamless customer experience and nil operational lapses. Liaises with all external parties (Immigration, QAS, Airlines, Al Maha Sales Team, Concierge team, Hotels and representatives etc.) to work cooperatively in processing all customer requirements. Maintains an exceptional standard of product knowledge to promote "Al Maha Services" and the wider QR Group (FFP entitlements, Lounge Access Policies, HIA Familiarisation Tours) and assists with a diverse range of customer enquiries to that end. Provides assistance to Senior Hostess AMS during the daily operation and carries out duties in the absence of a Senior Hostess Al Maha Service ensuring that service levels are kept at optimum levels. Performs various tasks as directed by senior staff in relation to Fast Track Services, Buggies, Porters and Bell Hosts, Flight Monitoring, Meet and Assist Services and Reception duties (this list is not exhaustive and other tasks relating to Al Maha Services Products may be assigned) Communicates effectively between colleagues and all areas of operation<br>About Qatar Airways Group<br>Our story started with four aircraft. Today, we deliver excellent results across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down because of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community<br>Qualifications - External About the Role:High school graduation Preferred Formal qualifications in Hospitality/Service-related education is an added advantage Previous Experience:Minimum 2 years relevant experience Preferred Experience in a premium hospitality/service environment Job Specific Skills: Essential Ability to foster teamwork among team members. Command of English language Preferred To be able to demonstrate effective business-like communication skills and focused attitude and understanding of needs of multi-cultural working/operating environment.<br>Be part of an extraordinary story<br>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p><br><p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS</p><br><br>Job Description<br><br><p>The Bellboy is responsible for providing a warm welcome to guests and delivering courteous, efficient, and professional luggage and guest assistance services. This role enhances the guest experience by assisting with arrivals, departures, room orientation, and responding promptly to guest requests while maintaining the highest standards of hospitality.</p><br><p>Key Responsibilities</p><br><ul><li>Welcome guests upon arrival with a friendly and professional attitude.</li><li>Assist guests with loading, unloading, transporting, and delivering luggage safely and efficiently.</li><li>Escort guests to their rooms and explain room features, hotel facilities, and available services.</li><li>Provide information about hotel amenities, dining outlets, meeting facilities, and local attractions.</li><li>Assist guests during check-in and check-out as directed by the Front Office team.</li><li>Respond promptly to guest requests, inquiries, and complaints, escalating issues when necessary.</li><li>Arrange transportation, including taxis, airport transfers, and valet services, when required.</li><li>Store and retrieve guest luggage in the baggage room while maintaining accurate records.</li><li>Ensure the lobby, entrance, and baggage storage areas remain clean, organized, and presentable.</li><li>Deliver guest messages, parcels, mail, and amenities to guest rooms promptly.</li><li>Assist guests with directions and recommendations for local attractions and services.</li><li>Follow hotel security procedures to ensure the safety of guests, their belongings, and hotel property.</li><li>Maintain effective communication with the Front Office, Housekeeping,&nbsp;and Security departments.</li><li>Support emergency procedures and assist guests during emergency situations as directed.</li><li>Perform other duties assigned by the Assistant Front Office/Front Office Manager, or hotel management.</li></ul><br>Qualifications<br><br><ul><li>High school diploma or equivalent.</li><li>Previous experience in a hotel or customer service role is preferred.</li><li>Basic English communication skills; additional languages are an advantage.</li><li>Good physical fitness with the ability to lift and carry luggage safely.</li><li>Professional appearance and grooming in accordance with hotel standards.</li><li>Excellent interpersonal and communication skills with a friendly and approachable demeanor</li><li>Strong customer service orientation and enthusiasm for hospitality</li><li>Physical fitness to handle luggage and stand for extended periods</li><li>Flexibility to work various shifts, including weekends and holidays</li><li>Knowledge of Doha, Qatar, and its attractions is an advantage</li><li>Ability to work effectively in a dynamic, multicultural team environment</li><li>Keen attention to detail and a well-groomed appearance</li><li>Problem-solving skills to handle guest concerns efficiently and empathetically</li><li>Adaptability to work in a fast-paced environment while maintaining a prof</li><li>Previous experience in hospitality is preferred&nbsp;</li></ul><br>Additional Information<br><br><p>Our values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group’s success worldwide.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Host / Hostess is responsible for welcoming guests, managing reservations and seating arrangements, and ensuring a positive first impression of the restaurant or hospitality outlet. The role requires excellent communication, professional grooming, and strong coordination with the service team to provide a smooth and pleasant guest experience.<br><br></span><br><span>Requirements<span><b>Responsibilies</b></span><br><br></span><ul><li><span><span>Greet and welcome guests in a friendly and professional manner.</span></span><br></li><li><span>Manage reservations, waiting lists, and seating arrangements efficiently.</span><br></li><li><span>Escort guests to their tables and provide menus when required.</span><br></li><li><span>Handle guest inquiries, requests, and basic complaints professionally.</span><br></li><li><span>Coordinate with restaurant supervisors and service staff regarding table availability and guest flow.</span><br></li><li><span>Maintain accurate reservation and guest records.</span><br></li><li><span>Ensure the reception and entrance areas are clean, organized, and presentable.</span><br></li><li><span>Provide information about restaurant services, menu offerings, and operating hours when required.</span><br></li><li><span>Monitor guest satisfaction and promptly communicate concerns to the relevant team.</span><br></li><li><span>Follow company grooming, hygiene, and customer service standards at all times.</span><br></li></ul><span><span>Requirements</span></span><br><ul><li><span>Minimum 1 year of experience as a Host/Hostess, preferably in 4 or 5-star hotels or established restaurants.</span><br></li><li><span>Experience in greeting guests, handling reservations, and managing seating arrangements.</span><br></li><li><span>Strong customer service, interpersonal, and organizational skills.</span><br></li><li><span>Must have good spoken English and communicate confidently with guests.</span><br></li><li><span>Excellent grooming, personal hygiene, and a professional appearance.</span><br></li><li><span>Ability to remain calm, courteous, and organized during busy service periods.</span><br></li><li><span>Strong teamwork and coordination skills.</span><br></li><li><span>Must have a valid Qatar ID.</span><br></li><li><span>Must have a valid Food Handler Certificate.</span><br></li></ul><br> </div>

Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?

Restaurant<br><br>Follow voco® F&B service sequences and standard operating procedures. Wear uniform correctly and maintain voco® grooming standards. Attend daily briefings, trainings, and performance reviews. Communicate effectively with kitchen and service teams. Have thorough knowledge of all F&B standard operating procedures, service quality, product presentation, and offerings. Uphold the restaurant’s image by maintaining high standards of guest service and act as a brand ambassador for voco®. Acknowledge and warmly welcome returning and regular guests. Engage guests with friendly, personalized conversation. Offer a buffet orientation or present menus confidently and explain dishes clearly. Take accurate orders, noting preferences and dietary requirements. Promote menu items and enhance sales through suggestive selling techniques. Serve food and beverages with attention to timing, presentation, and quality. Check back naturally to ensure satisfaction. Resolve service issues proactively or escalate following IHG problem-resolution steps. Complete mise-en-place and station setup before service. Support buffet service, replenishment, and guest flow. Maintain table settings and cleanliness to standards. Operate POS systems accurately. Clean and polish assigned silverware, cutlery, glassware, and chinaware. Ensure all equipment is in proper working condition and used correctly. Be fully knowledgeable about all hotel facilities, services, and current offerings. Handle flagged reservations and special requests appropriately Stay updated on guest arrivals, preferences, dietary needs, and departure schedules Answer guest inquiries regarding hotel amenities and nearby attractions. Always maintain confidentiality of guest information. Assist guests with any issues related to their stay, ensuring a positive experience.<br><br>Room Service<br><br>Set up trays and trolleys according to service standards. Answer room service phone calls promptly—within three (3) rings. Provide warm and courteous service over the phone, taking food and beverage orders using effective sales techniques. Deliver orders promptly to guest rooms, ensuring quality, accuracy, and a personalized touch. Clear trays and trolleys from guest rooms and floor corridors efficiently. Prepare and place complimentary fruit baskets in guest rooms as required. Have thorough knowledge of the room service menu. Complete and maintain a summary sheet for each shift. Log complaints, delays, and guest suggestions in the room service logbook. Process doorknob breakfast or meal orders by creating appropriate KOTs/Checks. Maintain the highest standard of courtesy and warmth when speaking with guests.<br><br>C&E<br><br>Follow banquet event orders (BEO’s) accurately. Perform setup and breakdown of banquet events. Be familiar with different set-up styles. Be familiar with different service styles; coffee breaks, buffets, plated meals, cocktail reception. Prepare mis-en-place and event setup. Maintain cleanliness and organization of event areas. Execute outdoors catering (ODC) events.<br><br>What We Need From You<br><br>PERSONAL ATTRIBUTES<br><br>Education<br><br>Bachelor Degree in Hotel and Restaurant Management or Tourism or any Formal hospitality qualifications, desirable<br><br>Qualifications & Experience<br><br>Prior experience in a luxury hotel or upscale restaurant preferred. Food Safety & Hygiene certification desirable. Good command of English; additional languages are an advantage.<br><br>Physical & Work Requirements<br><br>Ability to stand and walk for extended periods. Lift and carry service equipment safely. Willingness to work shifts, weekends, and public holidays.<br><br>Skills & Competencies<br><br>Strong guest engagement and communication skills. Knowledge of food, non-alcoholic beverages, and mocktails. Ability to anticipate guest needs. Teamwork and adaptability. Competent Word, Excel, Cashiering, operate POS system and hotel PMS<br><br>Personal Attributes<br><br>‘Can do’ attitude and a high level of energy Self-motivated and able to manage with strong initiative Professionally groomed Adaptable to change Salesmanship Socially confident<br><br>Performance Measures<br><br>Guest satisfaction scores (Medallia / Guest Love). Brand audit and QA compliance. Service consistency and teamwork. Adherence to SOPs and grooming standards.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.