Receptionist Jobs in Qatar
2271 Jobs Found
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Receptionist serves as the initial point of contact for visitors, clients, and employees by providing assistance, information, and administrative support in a professional and courteous manner. The role greets guests, answers and directs telephone calls, responds to inquiries, schedules appointments and meetings, and maintains a clean and presentable reception area. The role also supports smooth office communication and operations by handling correspondence, mail, packages, office records, supplies, routine administrative tasks, special assignments, and visitor access requirements.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p><strong>Visitor Welcome and Assistance</strong></p><br>
<p>• Greet and welcome visitors, clients, and employees as they arrive at the office.</p><br>
<p>• Provide friendly, professional assistance and direction so that every person receives a positive first impression of the organization.</p><br>
<p><strong>Telephone Call Management</strong></p><br>
<p>• Answer incoming telephone calls promptly and identify the appropriate individual or department for each inquiry.</p><br>
<p>• Direct calls accurately and take complete messages when the intended recipient is unavailable.</p><br>
<p><strong>Reception Area Management</strong></p><br>
<p>• Maintain the reception area in a clean, organized, and presentable condition at all times.</p><br>
<p>• Monitor the area throughout the day to ensure that it remains welcoming and suitable for visitors, clients, and employees.</p><br>
<p><strong>Inquiry Response and Information Support</strong></p><br>
<p>• Respond courteously to inquiries from visitors and callers regarding the organization and its services.</p><br>
<p>• Provide accurate information and directions as needed to help individuals reach the appropriate person, department, or location.</p><br>
<p><strong>Appointment and Meeting Coordination</strong></p><br>
<p>• Schedule appointments, meetings, and conference rooms for staff and clients by coordinating the relevant calendars.</p><br>
<p>• Send timely reminders and maintain accurate scheduling information to support organized attendance and effective use of meeting facilities.</p><br>
<p><strong>Mail, Package, and Delivery Handling</strong></p><br>
<p>• Receive and process incoming and outgoing mail, packages, and deliveries in an orderly manner.</p><br>
<p>• Distribute items promptly to the appropriate recipients to support smooth office communication and operations.</p><br>
<p><strong>Administrative and Clerical Support</strong></p><br>
<p>• Assist with routine administrative tasks, including typing, filing, photocopying, and faxing documents.</p><br>
<p>• Complete assigned clerical work accurately and maintain organized office records for easy reference.</p><br><br><br><u><b>Job Responsibilities 2</b></u>
<br><p><strong>Office Supply Inventory</strong></p><br>
<p>• Monitor office-supply inventory and identify items that require replenishment.</p><br>
<p>• Place orders as needed to maintain adequate stock levels and prevent disruption to routine office activities.</p><br>
<p><strong>Special Projects and Events</strong></p><br>
<p>• Assist with special projects or events assigned by management.</p><br>
<p>• Complete assigned support activities in a timely manner and contribute to the overall efficiency and effectiveness of the office.</p><br>
<p><strong>Visitor Access and Security Protocols</strong></p><br>
<p>• Monitor access to the premises and ensure that established visitor security procedures are followed.</p><br>
<p>• Confirm that visitors sign in and wear identification badges when required to support controlled and orderly access.</p><br><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><strong>General Office Machines:</strong></p><br>
<p>• Demonstrates familiarity and working knowledge of general office machines, including fax machines, copiers, and printers.</p><br>
<p><strong>Telephone Etiquette:</strong></p><br>
<p>• Applies appropriate telephone etiquette when answering, directing, and transferring calls or taking messages.</p><br>
<p><strong>English Communication:</strong></p><br>
<p>• Demonstrates good oral and written communication in English when assisting visitors, callers, clients, employees, and office personnel.</p><br>
<p><strong>Document Control and Computer Proficiency:</strong></p><br>
<p>• Possesses a good understanding of document control and management and uses computer systems, applications, and programs proficiently.</p><br>
<p><strong>ERP and SAP Functional Knowledge:</strong></p><br>
<p>• Applies ERP knowledge, preferably SAP functional skills, as required to support successful performance in the role</p><br><br><br><u><b>Job Experience</b></u>
<br><p><strong>Minimum Working Experience:</strong></p><br>
<p>• Requires a minimum of 3 years of working experience to support effective performance of the assigned reception and administrative duties.</p><br>
<p><strong>Relevant Working Experience:</strong></p><br>
<p>• Requires 2 years of relevant working experience involving reception, customer contact, communication, scheduling, correspondence, or clerical support.</p><br>
<p><strong>GCC Experience:</strong></p><br>
<p>• Two years of GCC experience is considered an advantage for the role.</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>Guest Relations L2<br>Calendar Maintenance L2<br>Clerical/Administrative L2<br>Travel Arrangements L2<br>Reception L2<br>AI Fluency<br>Resilience<br>Quality_321977507<br>Leadership_321977503<br><br><br><u><b>Education</b></u>
<br>High School Diploma<br>Bachelor's Degree in Business Administration or any related field<br><br><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About Us<br>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.<br>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.<br>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.<br>Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.<br>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.<br>Your Day to Day<br>As a Front Office Receptionist, you will be one of the key ambassadors of InterContinental Doha Beach & Spa, creating a warm, personalised, and seamless experience for every guest from arrival through departure.<br>You will be responsible for welcoming and registering guests, managing guest requests and enquiries, handling check-in and check-out procedures, and ensuring that all interactions reflect the service standards of a luxury InterContinental hotel.<br>The successful candidate will be naturally guest-focused, confident, attentive to detail, and able to remain calm and professional in a fast-paced environment.<br>Key Responsibilities Include:<br><ul><li>Welcome guests in a warm, professional, and personalised manner.</li><li>Complete check-in and check-out procedures accurately and efficiently.</li><li>Verify guest information, identification, payment details, and reservation arrangements in accordance with hotel procedures.</li><li>Provide guests with relevant information regarding the hotel, facilities, services, and local area.</li><li>Recognise and acknowledge returning guests, VIPs, IHG One Rewards members, and other priority guests in accordance with established standards.</li><li>Assist with room allocation and ensure that guest preferences and special requests are communicated appropriately.</li><li>Ensure a smooth and positive arrival and departure experience for every guest.</li><li>Respond promptly and professionally to guest enquiries, requests, and concerns.</li><li>Anticipate guest needs and provide personalised recommendations and assistance.</li><li>Demonstrate a genuine interest in guests and create meaningful interactions throughout their stay.</li><li>Handle guest feedback and service recovery situations professionally, escalating matters when appropriate.</li><li>Follow through on guest requests to ensure they are resolved within the expected timeframe.</li><li>Maintain a strong knowledge of the hotel's facilities, restaurants, services, promotions, and current activities.</li><li>Maintain accurate guest records and ensure all information is updated in the hotel's property management system.</li><li>Handle room changes, extensions, upgrades, payments, and other front office transactions accurately.</li><li>Process payments and maintain appropriate control of cash and credit transactions in accordance with hotel procedures.</li><li>Coordinate with Housekeeping regarding room status, discrepancies, and special room requirements.</li><li>Liaise with Reservations, Concierge, Bell Desk, Engineering, Food & Beverage, and other departments to ensure guest requests are fulfilled.</li><li>Maintain awareness of hotel occupancy, arrivals, departures, VIP movements, and special events.</li><li>Ensure all relevant guest information is properly communicated during shift handovers.</li><li>Identify appropriate opportunities to promote room upgrades, hotel facilities, dining experiences, and other services.</li><li>Support the hotel's revenue objectives through effective upselling while ensuring recommendations are relevant to the guest's needs.</li><li>Promote IHG One Rewards membership and explain relevant benefits to eligible guests.</li><li>Ensure all upselling and membership activities are conducted in accordance with hotel and brand standards.</li><li>Maintain clear and professional communication with guests, colleagues, and other departments.</li><li>Ensure guest preferences, special occasions, requests, and relevant information are communicated accurately.</li><li>Participate in daily briefings and shift handovers.</li><li>Maintain a professional appearance and consistently demonstrate the hotel's service culture.</li><li>Support colleagues and other departments whenever required to ensure a seamless guest experience.</li><li>Follow all hotel policies, procedures, and brand standards.</li><li>Maintain confidentiality of guest information and comply with data protection requirements.</li><li>Follow established procedures relating to guest identification, payment security, emergency situations, and hotel security.</li><li>Report any safety, security, maintenance, or operational concerns to the appropriate department.</li><li><p>Ensure all Front Office procedures are completed accurately and in accordance with hotel standards.</p><br></li></ul>What We Are Looking For<br><ul><li>Previous experience in a Front Office, Reception, Guest Relations, or other guest-facing hospitality role is preferred.</li><li>Previous experience in a luxury or five-star hotel environment would be an advantage.</li><li>Excellent verbal and written communication skills.</li><li>A warm, welcoming, and naturally guest-focused personality.</li><li>Comfortable working in a fast-paced, multicultural environment.</li><li>Basic computer skills and familiarity with hotel property management systems would be an advantage.</li><li>Fluency in English is required; additional languages would be an advantage.</li></ul>What We Offer<br>We’ll reward all your hard work with competitive salary and benefits.<br>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.<br>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>About Us</p><br><p>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.</p><br><p>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p><br><p>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p><br><p>Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.</p><br><p>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.</p><br><p>Your Day to Day</p><br><p>As a Host / Hostess, you will be responsible for providing courteous and warm welcome at the entrance to all guests. You will provide an efficient service and maximize revenue opportunities through effective booking management.</p><br><p>Key responsibilities include:</p><br><ul><li><span>Warmly welcome and acknowledge all guests upon arrival with a friendly and professional manner.</span></li><li><span>Manage the reception area and ensure guests are attended to promptly.</span></li><li><span>Confirm reservations, seating preferences, special occasions, and guest requirements.</span></li><li><span>Escort guests to their tables and present menus in accordance with the restaurant's service standards.</span></li><li><span>Maintain an accurate overview of table availability and coordinate seating with the restaurant team.</span></li><li><span>Manage the waiting list and communicate estimated waiting times professionally.</span></li><li><span>Coordinate closely with Restaurant Supervisors, Waiters, and other Food & Beverage colleagues to ensure smooth guest flow.</span></li><li><span>Handle telephone calls, restaurant enquiries, and reservation requests in a professional manner.</span></li><li><span>Maintain accurate reservation information and ensure all relevant guest preferences are communicated to the team.</span></li><li><span>Recognize returning guests, VIPs, and IHG One Rewards members where applicable.</span></li><li><span>Assist guests with information about the restaurant, menus, promotions, facilities, and other hotel services.</span></li><li><span>Respond professionally to guest feedback and requests, escalating concerns to the appropriate manager when required.</span></li><li><span>Maintain a clean, organized, and welcoming reception area at all times.</span></li><li><span>Support the restaurant team during busy periods and assist with other operational requirements as needed.</span></li><li><p><span>Ensure all interactions reflect the service standards and values of InterContinental Hotels & Resorts.</span></p><br></li></ul><p>What We Need From You</p><br><p>Ideally, you'll have some or all of the following competencies and experience we're looking for:</p><br><ul><li><span>Previous experience as a Hostess, Guest Relations Agent, Receptionist, or in another guest-facing hospitality role is preferred.</span></li><li><span>Previous experience in a luxury or five-star hotel or restaurant environment is an advantage.</span></li><li><span>Excellent communication and interpersonal skills.</span></li><li><span>Warm, confident, and naturally welcoming personality.</span></li><li><span>Professional appearance and excellent personal presentation.</span></li><li><span>Strong customer-service mindset with genuine attention to guest needs.</span></li><li><span>Good organizational skills and the ability to manage multiple priorities in a busy environment.</span></li><li><span>Ability to remain calm and professional during high-volume service periods.</span></li><li><span>Comfortable working with reservation systems and basic computer applications.</span></li><li><span>Fluent English is required; additional languages are an advantage.</span></li></ul><p>What We Offer</p><br><p>We’ll reward all your hard work with competitive salary and benefits.</p><br><p>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p><br><p>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p><br><br> </div>
<strong>About Us<br><br></strong>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.<br><br>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.<br><br>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.<br><br>Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.<br><br>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.<br><br>Your Day to Day<br><br>As a Host / Hostess, you will be responsible for providing courteous and warm welcome at the entrance to all guests. You will provide an efficient service and maximize revenue opportunities through effective booking management.<br><br>Key responsibilities include:<br><br><ul><li>Warmly welcome and acknowledge all guests upon arrival with a friendly and professional manner.</li><li>Manage the reception area and ensure guests are attended to promptly.</li><li>Confirm reservations, seating preferences, special occasions, and guest requirements.</li><li>Escort guests to their tables and present menus in accordance with the restaurant's service standards.</li><li>Maintain an accurate overview of table availability and coordinate seating with the restaurant team.</li><li>Manage the waiting list and communicate estimated waiting times professionally.</li><li>Coordinate closely with Restaurant Supervisors, Waiters, and other Food & Beverage colleagues to ensure smooth guest flow.</li><li>Handle telephone calls, restaurant enquiries, and reservation requests in a professional manner.</li><li>Maintain accurate reservation information and ensure all relevant guest preferences are communicated to the team.</li><li>Recognize returning guests, VIPs, and IHG One Rewards members where applicable.</li><li>Assist guests with information about the restaurant, menus, promotions, facilities, and other hotel services.</li><li>Respond professionally to guest feedback and requests, escalating concerns to the appropriate manager when required.</li><li>Maintain a clean, organized, and welcoming reception area at all times.</li><li>Support the restaurant team during busy periods and assist with other operational requirements as needed.</li><li>Ensure all interactions reflect the service standards and values of InterContinental Hotels & Resorts.<br><br></li></ul>What We Need From You<br><br>Ideally, you'll have some or all of the following competencies and experience we're looking for:<br><br><ul><li>Previous experience as a Hostess, Guest Relations Agent, Receptionist, or in another guest-facing hospitality role is preferred.</li><li>Previous experience in a luxury or five-star hotel or restaurant environment is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Warm, confident, and naturally welcoming personality.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service mindset with genuine attention to guest needs.</li><li>Good organizational skills and the ability to manage multiple priorities in a busy environment.</li><li>Ability to remain calm and professional during high-volume service periods.</li><li>Comfortable working with reservation systems and basic computer applications.</li><li>Fluent English is required; additional languages are an advantage.<br><br></li></ul>What We Offer<br><br>We’ll reward all your hard work with competitive salary and benefits.<br><br>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.<br><br>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Provide a courteous, professional, efficient, and flexible service at all times. Be well groomed, clean, and pleasant. Report for duty on time in accordance with company policy and adhering to grooming standards, for the shift handovers. Have a full knowledge of the company philosophy, core values, responsibilities, daily activities of the day and all about the hotel facilities such as Spa, Restaurants, and Gym etc. Register all the information, updates and instruction learned during the day before leaving the office. Follow all the guest needs until they are completed to the total guest satisfaction and Rosewood Standards. Fill in the daily guest report and ensure any pending items at the end of a shift are handed over. Keep the guest’s agenda on a daily basis and have track of the location where the guests are. Welcome the guest by the main entrance depending on the time. Register and regular updating in SAG information Group for all known of guest’s movement, activity, plan, schedule, F&B order, special amenity, allocation change, room move, etc. – To the best of your knowledge. Check in the guest in the commodity of their suite, respecting all the set standards by the Front Office. Offer suite orientation to the arrival guests following all Forbes, LQA and Rosewood standards. Extend special attention to suites occupied by families according to the culture. Offer services of unpacking-packing luggage. Take care of the guest’s laundry, pressing and dry-cleaning with coordination of valet service. Maintain guest room and wardrobe in a neat and tidy fashion. Arrange the fruit basket and amenities for arrivals and refill them on a daily basis according to the guest’s wishes when needed. Clean and polish all cutlery, glasses, dishes, and napkins in the suites prior to guest arrivals. Ensure all items are perfectly folded and placed in the right position as per Rosewood standards. Polish the guest shoes as per the set standards with the shoes tree in each pair of shoes. Deliver appropriate newspapers to the guest rooms. Coordinate with the front desk for speed check-in & check-out as per guest request. Deliver guests’ mail and messages promptly. Inform the housekeeping department of the time desired for the daily cleaning and turn-down service. Make aware all the hotel departments about guest allergies and food preferences. Be fully conversant with all services and facilities offered by the hotel. Be fully conversant with new promotions, Menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures. Be fully conversant with accommodation features: lay-out, room type, location décor, in room facilities and equipment. Assist in arranging medical assistance when needed. Have a thorough understanding and knowledge of use of the equipment and techniques such as silverware and chinaware maintenance. Have a thorough understanding of the technical features of the suites. Have good knowledge of how to serve guests their meals and drinks in their suite. Be the main contact for guests and the hotel during suite receptions and dinner parties. Prepare arrival and departure gifts to be given to the guest. Perform all duties with the same sense of priority and dedication. Monitor operating supplies and reduce spoilage and wastage. Keep a friendly environment attitude at all times. Host and welcome all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous manner. Serve our guests in a calm, discrete and courteous manner, respecting timing standards. Support the other departments such as Housekeeping, Concierge Room service and Front Office with their duties when needed. Operate and coordinate with relevant departments the in and out of the room and optimize service while the guest is away as often as possible. Keep a critical eye during the process of room inspection and to report any default equipment. Coordinate with the front desk for speed check-in & check-out as per guest request. Operate and coordinate with relevant departments the in and out of the room and optimize service while the guest is away as often as possible. Anticipate guest needs, respond promptly, and acknowledge all guests, however busy or whatever time of the day.
<p>The Bellboy is responsible for providing a warm welcome to guests and delivering courteous, efficient, and professional luggage and guest assistance services. This role enhances the guest experience by assisting with arrivals, departures, room orientation, and responding promptly to guest requests while maintaining the highest standards of hospitality.</p><p>Key Responsibilities</p><ul><li>Welcome guests upon arrival with a friendly and professional attitude.</li><li>Assist guests with loading, unloading, transporting, and delivering luggage safely and efficiently.</li><li>Escort guests to their rooms and explain room features, hotel facilities, and available services.</li><li>Provide information about hotel amenities, dining outlets, meeting facilities, and local attractions.</li><li>Assist guests during check-in and check-out as directed by the Front Office team.</li><li>Respond promptly to guest requests, inquiries, and complaints, escalating issues when necessary.</li><li>Arrange transportation, including taxis, airport transfers, and valet services, when required.</li><li>Store and retrieve guest luggage in the baggage room while maintaining accurate records.</li><li>Ensure the lobby, entrance, and baggage storage areas remain clean, organized, and presentable.</li><li>Deliver guest messages, parcels, mail, and amenities to guest rooms promptly.</li><li>Assist guests with directions and recommendations for local attractions and services.</li><li>Follow hotel security procedures to ensure the safety of guests, their belongings, and hotel property.</li><li>Maintain effective communication with the Front Office, Housekeeping, and Security departments.</li><li>Support emergency procedures and assist guests during emergency situations as directed.</li><li>Perform other duties assigned by the Assistant Front Office/Front Office Manager, or hotel management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent. Previous experience in a hotel or customer service role is preferred. Basic English communication skills; additional languages are an advantage. Good physical fitness with the ability to lift and carry luggage safely. Professional appearance and grooming in accordance with hotel standards. Excellent interpersonal and communication skills with a friendly and approachable demeanor Strong customer service orientation and enthusiasm for hospitality Physical fitness to handle luggage and stand for extended periods Flexibility to work various shifts, including weekends and holidays Knowledge of Doha, Qatar, and its attractions is an advantage Ability to work effectively in a dynamic, multicultural team environment Keen attention to detail and a well-groomed appearance Problem-solving skills to handle guest concerns efficiently and empathetically Adaptability to work in a fast-paced environment while maintaining a prof Previous experience in hospitality is preferred</p>
<p>Join our dynamic corporate banking team in Doha as an HR and Admin Assistant. In this pivotal role, you will be the first point of contact for clients and visitors, ensuring a professional and welcoming environment. You will provide administrative support that drives operational efficiency and contribute to the seamless running of our banking operations.
Responsibilities:
- Greet and welcome clients and visitors with a warm and professional demeanor.
- Schedule and coordinate appointments, meetings, and conference rooms.
- Maintain and organize office files, records, and correspondence in compliance with bank policies.
- Assist with documentation preparation, data entry, and report generation as needed.
- Support administrative tasks including handling mail, ordering office supplies, and maintaining the reception area.
- Coordinate internal communication and liaise with various departments to facilitate smooth workflow.
- Ensure confidentiality and security of office information at all times.</p><p>- Previous experience as a receptionist or administrative assistant, preferably in the banking or corporate sector.
- Basic knowledge of HR functions.
- Excellent communication and interpersonal skills with a professional attitude.
- Strong organizational skills with attention to detail and the ability to multitask effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Fluency in English; knowledge of Arabic is an advantage.
- A pleasant and approachable personality with a customer-focused mindset.
- Ability to work independently as well as part of a team in a fast-paced environment.
- High school diploma or equivalent; additional qualifications in administration or related fields are a plus.</p>
<h2 class="h5">Job description</h2>
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<p><span><span><strong>Your day to day</strong></span></span></p><br><span><span>•</span></span><span><span>Keeps gym area and equipment neat and orderly.</span></span><br><span><span>•</span></span><span><span>Maintain cleanliness of reception, changing rooms, pool side and gym facilities along with kids club and game room.</span></span><br><span><span>•</span></span><span><span>Promote the facilities to hotel residents and perspective members for membership.</span></span><br><span><span>•</span></span><span><span>Handles Kids Club and game room</span></span><br><span><span>•</span></span><span><span>Informs malfunctioning lighting and mechanical equipment.</span></span><br><span><span>•</span></span><span><span>Assisting the guest in the use of the Spa – sauna, steam & hot tub.</span></span><br><span><span>•</span></span><span><span>Adhere to all health and safety regulations</span></span><br><span><span>•</span></span><span><span>To maintain the appropriate attitude and physique to reflect and promote the image of recreation and fitness center.</span></span><br><span><span>•</span></span><span><span>Adhere to all health and safety regulations</span></span><br><span><span>•</span></span><span><span>Present at the recreation reception and answers the phone, obtains and delivers phone messages.</span></span><br><p><span><span><strong>What we need from you</strong></span></span></p><br><p><span><span><strong>GENERAL</strong></span></span></p><br><span><span>•</span></span><span><span>Communicate effectively with all other departments</span></span><br><span><span>•</span></span><span><span>Ability to work a flexible roster</span></span><br><span><span>•</span></span><span><span>Attend meetings, training sessions and any other required meeting or training session.</span></span><br><span><span>•</span></span><span><span>Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.</span></span><br><span><span>•</span></span><span><span>Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.</span></span><br><span><span>•</span></span><span><span>Consistently meet hotel standard of room presentation.</span></span><br><span><span>•</span></span><span><span>Able to meet productivity targets.</span></span><br><span><span>•</span></span><span><span>Guest satisfaction and feedback</span></span><br><span><span>•</span></span><span><span>Achieve on time completion of all rooms under supervision in accordance with hotel service standards.</span></span><br><p><span><span><strong>PERSONAL CHARACTERISTICS</strong></span></span></p><br><p><span><span><strong>Education</strong></span></span></p><br><span><span>•</span></span><span><span> Ability to speak and understand English, Arabic is preferred but not mandatory.</span></span><br><span><span>•</span></span><span><span> Able to read and write English</span></span><br><p><span><span><strong>Experience</strong></span></span></p><br><span><span>•</span></span><span><span>Prior Recreation or Housekeeping experience</span></span><br><p><span><span><strong>Technical</strong></span></span></p><br><span><span>•</span></span><span><span>Thorough understanding of correct manual handling techniques</span></span><br><p><span><span><strong>Personal Attributes</strong></span></span></p><br><span><span>•</span></span><span><span>‘Can do’ attitude and a high level of energy</span></span><br><span><span>•</span></span><span><span>Professionally groomed</span></span><br><span><span>•</span></span><span><span>Able to work well independently</span></span><br><br> </div>
<p>Company Description The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Receptionist and build your career with us.</p><p>Job Description Register and process check in for all arrivals. Handle guest check outs efficiently and professionally. Update guest information into the computer after a complete check in. Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests departure. Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. Handle issuance of guest room key cards and ensure effective control for guest security. Check and convey message, mail and package to Guests. Assist at the Information counter, Foreign Exchange, Night Audit and, Business centre, as and when assigned. Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. Handle safe deposit boxes in a accordance with policies and procedurres. Report any unusual occurrences or requested to manager. Be aware of the hotel accident Prevention Policies. Ensure the cleanliness and neatness of front office area. Ensures that all guests are greeted on arrival & departure of the hotel. Review log book, verify outstanding and follow up pending. Identify if any special assignment for the daily .Check Hotel situation, occupancy, functions, groups, VIPs At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations Prepare for daily arrivals in terms of room allocations, amenities and special requests of the guests. Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously. Review and update Logbook Check equipments Be Smart, well groomed and maintain a friendly and cheerful disposition all the times Oversee the day to day operations Report regularly on happening to Asst. FO/FOM Fire Procedure First Aid Procedures Handle guest complaints and report to manager</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree in Hotel Management, minimum 1 year in a similar role star Hotel.</p>
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Lobby Ambassador, you’re not just handling guest inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>As Lobby Hostess, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-ou. A Lobby Hostess contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Ensure guests are welcomed when entering the property Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that management is kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
<strong>Company Description<br><br></strong><strong>Raffles Hotels & Resorts <br><br></strong>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. <br><br><strong>Fairmont Hotels & Resorts <br><br></strong>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><br><strong>About Raffles & Fairmont Doha<br><br></strong>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.<br><br>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.<br><br>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.<br><br>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.<br><br><strong>About The Application Process<br><br></strong>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br><strong>Job Description<br><br></strong>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Spa & Recreation Receptionist.<br><br>As a Spa & Recreation Receptionist at Raffles & Fairmont Doha, you will be the first point of contact for guests visiting the spa and recreation facilities. You will play a key role in creating a welcoming, refined, and personalized experience that reflects the elegance and luxury service standards of the Raffles and Fairmont brands.<br><br>You will be responsible for managing guest appointments, handling inquiries, coordinating spa and recreation bookings, and ensuring smooth daily operations while delivering exceptional guest service with professionalism and attention to detail.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Welcome guests warmly and provide exceptional, personalized service in line with Raffles & Fairmont brand standards.</li><li>Manage spa and recreation reservations, appointments, and scheduling efficiently using the spa booking system.</li><li>Handle guest inquiries regarding treatments, facilities, memberships, operating hours, and promotions in a professional manner.</li><li>Conduct check-in and check-out procedures accurately, including payment processing and billing.</li><li>Maintain a professional and organized reception area at all times.</li><li>Coordinate communication between therapists, recreation attendants, and guests to ensure smooth operations and seamless guest experiences.</li><li>Promote spa services, wellness programs, memberships, and retail products to support revenue objectives.</li><li>Maintain accurate guest profiles, preferences, and appointment records.</li><li>Ensure all guest requests and concerns are handled promptly, professionally, and with discretion.</li><li>Monitor cleanliness and presentation standards within reception and recreation areas.</li><li>Support daily opening and closing procedures of the spa and recreation facilities.</li><li>Adhere to all health, safety, hygiene, and operational procedures.</li><li>Maintain strong product knowledge of spa treatments, recreation facilities, and hotel offerings.</li><li>Collaborate with colleagues and other departments to deliver exceptional guest experiences.</li><li>Participate in training sessions and continuous learning initiatives to uphold luxury hospitality standards.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Previous experience in a spa, wellness, recreation, or luxury hospitality environment preferred.</li><li>Diploma or certification in Hospitality, Business Administration, or related field is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office and spa or hotel management systems preferred.</li><li>Professional appearance and customer-focused attitude.</li><li>Fluent in English; additional languages are an advantage.</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected.</li><li>Create an environment where colleagues are empowered, supported and recognized.<br><br></li></ul>Additional Information<br><br><strong>Employee Benefits<br><br></strong>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br><strong>Our Values <br><br></strong>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. <br><br>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging: We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. <br><br>Integrity: We build trust through mutual respect and being authentic.<br><br><strong>Diversity & Inclusion <br><br></strong>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
We're Hiring: Facilities Coordinator | Doha, Qatar<br>Are you a proactive, detail-oriented professional who thrives in a fast-paced environment and loves creating exceptional workplace experiences? We're looking for a Facilities Coordinator. <br>About the Role:As the Facilities Coordinator, you'll be the central point of contact for the office, ensuring smooth day-to-day operations, delivering excellent reception service, and coordinating all things facilities. This role blends administrative excellence with workplace support, vendor coordination, health & safety, and finance, all while championing a "one-team" approach that creates amazing moments for colleagues and guests alike.<br>What You'll Be Doing:???? Front Desk & Guest Management???? Office & Facilities Operations???? Procurement & Vendor Support???? Administration & Reporting???? Communication & IT Support???? Compliance & Safety???? Finance-related coordination<br>What We're Looking For:Advanced proficiency in Microsoft Office Suite - Excel, Teams and digital tracking systems. Excellent written and verbal English communication skills. Strong organizational skills with a sharp eye for detail and record-keeping. Proven ability to coordinate on-site vendor/custodial teams. A natural multi-tasker who stays composed and professional, even with confidential matters. Prior experience in a facilities or FM-supported environment is highly desirable. Arabic speaking skills are an added advantage.<br>You'll be part of a fun, fast-paced tech environment where your contribution directly shapes a safe, welcoming and high-performing workplace.<br>Interested? Apply now along with your CV.
<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Assistant Butler. The Assistant Butler assists in providing discreet, refined, and anticipatory service to guests throughout their stay. Working closely with the Butler, Housekeeping, Concierge, Front Office, In-Room Dining, and other hotel departments, the Assistant Butler ensures every guest enjoys a memorable and effortless luxury experience. Key Responsibilities: Welcome guests warmly and assist with personalized check-in and check-out experiences Handle luggage, packing and unpacking, valet services, and in-room requests Prepare guest rooms and suites according to VIP standards and guest preferences Coordinate with Housekeeping, Concierge, Spa, and Food & Beverage teams to deliver seamless service Maintain guest profiles, preferences, and special requests accurately Conduct room inspections before arrivals and after departures Manage laundry, pressing, shoe-shining, minibar replenishment, and guest amenities Respond promptly and professionally to guest requests while maintaining confidentiality Support the Butler in creating memorable experiences for VIP and long-stay guests Uphold luxury hospitality standards, impeccable grooming, and professional etiquette at all times</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a luxury hotel, resort, or guest-facing hospitality role Excellent communication and interpersonal skills Strong attention to detail and the ability to anticipate guest needs Professional appearance, discretion, and cultural awareness Fluency in English; additional languages are an advantage Ability to work flexible shifts, including weekends and public holidays Familiarity with Forbes Five-Star or similar luxury hospitality standards is preferred</p>
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts </strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>Fairmont Hotels & Resorts </strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. </p><br><p><strong>About Raffles & Fairmont Doha </strong></p><br><p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together. </p><br><p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection. </p><br><p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler. </p><br><p>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day. </p><br><p><strong>About the Application Process </strong></p><br><p>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. </p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Spa & Recreation Receptionist.</p><br><p>As a Spa & Recreation Receptionist at Raffles & Fairmont Doha, you will be the first point of contact for guests visiting the spa and recreation facilities. You will play a key role in creating a welcoming, refined, and personalized experience that reflects the elegance and luxury service standards of the Raffles and Fairmont brands.</p><br><p>You will be responsible for managing guest appointments, handling inquiries, coordinating spa and recreation bookings, and ensuring smooth daily operations while delivering exceptional guest service with professionalism and attention to detail.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Welcome guests warmly and provide exceptional, personalized service in line with Raffles & Fairmont brand standards.</li><li>Manage spa and recreation reservations, appointments, and scheduling efficiently using the spa booking system.</li><li>Handle guest inquiries regarding treatments, facilities, memberships, operating hours, and promotions in a professional manner.</li><li>Conduct check-in and check-out procedures accurately, including payment processing and billing.</li><li>Maintain a professional and organized reception area at all times.</li><li>Coordinate communication between therapists, recreation attendants, and guests to ensure smooth operations and seamless guest experiences.</li><li>Promote spa services, wellness programs, memberships, and retail products to support revenue objectives.</li><li>Maintain accurate guest profiles, preferences, and appointment records.</li><li>Ensure all guest requests and concerns are handled promptly, professionally, and with discretion.</li><li>Monitor cleanliness and presentation standards within reception and recreation areas.</li><li>Support daily opening and closing procedures of the spa and recreation facilities.</li><li>Adhere to all health, safety, hygiene, and operational procedures.</li><li>Maintain strong product knowledge of spa treatments, recreation facilities, and hotel offerings.</li><li>Collaborate with colleagues and other departments to deliver exceptional guest experiences.</li><li>Participate in training sessions and continuous learning initiatives to uphold luxury hospitality standards.</li></ul><br>Qualifications<br><br><ul><li>Previous experience in a spa, wellness, recreation, or luxury hospitality environment preferred.</li><li>Diploma or certification in Hospitality, Business Administration, or related field is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office and spa or hotel management systems preferred.</li><li>Professional appearance and customer-focused attitude.</li><li>Fluent in English; additional languages are an advantage.</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected.</li><li>Create an environment where colleagues are empowered, supported and recognized.</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits </strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. </p><br><p><strong>Our Values </strong></p><br><p>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. </p><br><p>Belonging: We celebrate our differences. We support each other and we always stand together. </p><br><p>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity: We build trust through mutual respect and being authentic. </p><br><p><strong>Diversity & Inclusion </strong></p><br><p>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
<p>The Bellboy is responsible for providing a warm welcome to guests and delivering courteous, efficient, and professional luggage and guest assistance services. This role enhances the guest experience by assisting with arrivals, departures, room orientation, and responding promptly to guest requests while maintaining the highest standards of hospitality.</p><p>Key Responsibilities</p><ul><li>Welcome guests upon arrival with a friendly and professional attitude.</li><li>Assist guests with loading, unloading, transporting, and delivering luggage safely and efficiently.</li><li>Escort guests to their rooms and explain room features, hotel facilities, and available services.</li><li>Provide information about hotel amenities, dining outlets, meeting facilities, and local attractions.</li><li>Assist guests during check-in and check-out as directed by the Front Office team.</li><li>Respond promptly to guest requests, inquiries, and complaints, escalating issues when necessary.</li><li>Arrange transportation, including taxis, airport transfers, and valet services, when required.</li><li>Store and retrieve guest luggage in the baggage room while maintaining accurate records.</li><li>Ensure the lobby, entrance, and baggage storage areas remain clean, organized, and presentable.</li><li>Deliver guest messages, parcels, mail, and amenities to guest rooms promptly.</li><li>Assist guests with directions and recommendations for local attractions and services.</li><li>Follow hotel security procedures to ensure the safety of guests, their belongings, and hotel property.</li><li>Maintain effective communication with the Front Office, Housekeeping, and Security departments.</li><li>Support emergency procedures and assist guests during emergency situations as directed.</li><li>Perform other duties assigned by the Assistant Front Office/Front Office Manager, or hotel management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>Previous experience in a hotel or customer service role is preferred.</li><li>Basic English communication skills; additional languages are an advantage.</li><li>Good physical fitness with the ability to lift and carry luggage safely.</li><li>Professional appearance and grooming in accordance with hotel standards.</li><li>Excellent interpersonal and communication skills with a friendly and approachable demeanor</li><li>Strong customer service orientation and enthusiasm for hospitality</li><li>Physical fitness to handle luggage and stand for extended periods</li><li>Flexibility to work various shifts, including weekends and holidays</li><li>Knowledge of Doha, Qatar, and its attractions is an advantage</li><li>Ability to work effectively in a dynamic, multicultural team environment</li><li>Keen attention to detail and a well-groomed appearance</li><li>Problem-solving skills to handle guest concerns efficiently and empathetically</li><li>Adaptability to work in a fast-paced environment while maintaining a prof</li><li>Previous experience in hospitality is preferred</li></ul>
Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>The Airport Representative is responsible for welcoming guests at the airport, assisting them with arrivals and departures, coordinating transportation, and ensuring a smooth transfer experience between the airport and the property (hotel/resort/agency). The role serves as the first point of contact for guests and plays a key part in delivering excellent customer service.<br><br>Key Responsibilities<br><br>Meet and greet guests at the airport upon arrival and assist with luggage and transportation arrangements. Coordinate with the hotel’s front office or transportation team regarding guest arrival and departure times. Ensure accurate and timely guest pick-up and drop-off services. Maintain up-to-date flight information and communicate any changes or delays to the concerned departments. Assist guests with check-in/check-out procedures when required. Handle guest inquiries, provide information about the property and local area, and ensure a warm welcome experience. Coordinate with drivers, travel agents, and other service providers for smooth airport transfers. Maintain accurate records of guest arrivals, departures, and transportation requests. Handle any guest complaints or issues professionally and report them promptly to management. Represent the company/hotel brand positively at all times.<br><br>Qualifications<br><br>Qualifications & Skills:<br><br>Education: High School Diploma or equivalent; a degree in Hospitality Management is preferred. Experience: 1–2 years of experience in a similar role (hospitality, tourism, or airline industry). Skills:Excellent communication and interpersonal skills. Strong organizational and coordination abilities. Customer-service-oriented and professional appearance. Fluency in English (additional languages are an asset). Ability to work flexible hours, including weekends and holidays. Knowledge of airport protocols and local transportation services.<br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>The Airport Representative is responsible for welcoming guests at the airport, assisting them with arrivals and departures, coordinating transportation, and ensuring a smooth transfer experience between the airport and the property (hotel/resort/agency). The role serves as the first point of contact for guests and plays a key part in delivering excellent customer service.<br><br>Key Responsibilities<br><br>Meet and greet guests at the airport upon arrival and assist with luggage and transportation arrangements. Coordinate with the hotel’s front office or transportation team regarding guest arrival and departure times. Ensure accurate and timely guest pick-up and drop-off services. Maintain up-to-date flight information and communicate any changes or delays to the concerned departments. Assist guests with check-in/check-out procedures when required. Handle guest inquiries, provide information about the property and local area, and ensure a warm welcome experience. Coordinate with drivers, travel agents, and other service providers for smooth airport transfers. Maintain accurate records of guest arrivals, departures, and transportation requests. Handle any guest complaints or issues professionally and report them promptly to management. Represent the company/hotel brand positively at all times.<br><br>Qualifications<br><br>Qualifications & Skills:<br><br>Education: High School Diploma or equivalent; a degree in Hospitality Management is preferred. Experience: 1–2 years of experience in a similar role (hospitality, tourism, or airline industry). Skills:Excellent communication and interpersonal skills. Strong organizational and coordination abilities. Customer-service-oriented and professional appearance. Fluency in English (additional languages are an asset). Ability to work flexible hours, including weekends and holidays. Knowledge of airport protocols and local transportation services.<br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
General Information<br><br><strong>Ref #</strong> 234412<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Corporate & Commercial<br><br><strong>Closing Date:</strong> 2026-10-18<br><br><strong>Description<br><br></strong><strong><strong>About the Role<br><br></strong></strong>As a part of the Group Health and Medical Services team, this role is expected to provide efficient administrative and front office support to ensure the smooth functioning of the QR Medical Center reception and back office. Provide professional, timely responses to official e-mails and undertake administrative duties such as appointment scheduling, replenishment of office supplies, filing, photocopying and other routine functions as directed by the supervisor. Handle all medical administrative queries and documents efficiently and confidentiality in line with medical ethics and values.<br><br><strong>Your Duties Would Include<br><br></strong><ul><li>Confidential handling of medical data and queries.</li><li>Professional management of administrative queries face-to-face and over the telephone.</li><li>Prompt and efficient handling and distribution of medical certificates, emails / documents for forwarding to QR Doctors for review and validation as appropriate.</li><li>Appropriate management and distribution of documents received from QR departments and subsidiaries.</li><li>Filing and scanning all medical related correspondences and reports to E-docs.</li><li>Updating of the contact directory and medical services diary.</li><li>Arranging all the display material in a professional manner.</li><li>Process, update, and maintain staff records and medical reports' database.</li><li>Perform all related duties assigned by Medical Supervisor, for the purpose of ensuring efficient and effective functioning of the QRMC Reception team.</li><li>Register Amiri staff in QRHMS and assist in obtaining invoice for the service.</li><li>To assist Medical Supervisor and higher management during investigation of any medical facilities/ medical certificates/ or any other queries.</li><li>Assist in responding to any emergency or major medical operational issues, including support of the Qatar Airways Special Assistance Program.</li><li>Assist in cases of emergency situations and arranging of ambulance service.</li><li>Update the advanced changes occurring in workspace, especially QRHMS systems.</li><li>Perform all supportive administrative duties to support the licensing requirements of all QR, QE and Amiri cabin crew.</li><li>Attend to all Group Medical visitors, patients and staff alike in a polite and professional manner.</li><li>Maintain the Health Information System appointment schedule.</li><li>Undertake the administrative duties required for the smooth processing of medical certificate validations and MEDIFs.</li><li>Effectively coordinate with different departments to ensure the smooth workflow processes, e.g. Space control, traffic, immigration, HR. etc.</li><li>Ensure the reception area is clean and tidy.</li><li>Provide peer Support for colleagues.<br><br></li></ul><strong><strong>Be part of an extraordinary story<br><br></strong></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.<br><br>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.<br><br>Together, everything is possible.<br><br>Qualification<br><br>We Are Looking For a Passionate And Experienced Professional To Join Our Group Health And Medical Services Team. The Ideal Candidate Should Possess The Following<br><br><ul><li>Bachelor’s Degree or Equivalent with Minimum 1 year of job-related experience</li><li>Computer literate with a thorough knowledge of Microsoft Word, Excel, PowerPoint, Access, Internet.</li><li>Knowledge of Oracle systems/Hospital management systems preferred.</li><li>Previous experience as Receptionist in a multinational/airline/hospitality organization would be an advantage</li><li>Should be able to handle confidential information with discretion.</li><li>Ability to interpret a variety of instructions furnished by QR Doctors in written, oral, or schedule forms.</li><li>Well-developed interpersonal skills.</li><li>Telephone, E-mail, Facsimile Operations.</li><li>Fluent in English language, both oral and written.</li><li>Arabic language will be an advantage.</li><li>Good organizational skills.</li><li>Knowledge of hospital management systems preferred.</li><li>Should be able to work under pressure.</li><li>Should be efficient to maintain professional ethics.</li><li>Prompt service/answers should be given to enquiries.</li><li>Need to be ready to adapt to new technology and actively perform allocated roles and responsibilities.</li><li>Arabic language will be an advantage.<br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.<br><br><strong>How To Apply<br><br></strong>If you are interested in submitting your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=234412
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>You are part of the story behind every moment of wellbeing. At MGallery, each property offers a unique sense of place, and as a Senior Spa Receptionist, you create meaningful experiences from the moment guests arrive. With a warm welcome, genuine care, and a refined approach to service, you ensure every guest feels relaxed, valued, and well cared for throughout their spa journey.</p><br><p>What is in it for you:</p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and worldwide!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p>What you will be doing:</p><br><ul><li><p>Welcome and warmly greet guests, creating a positive first impression.</p><br></li><li><p>Handle spa reservations, appointments, and guest inquiries professionally and efficiently.</p><br></li><li><p>Explain and recommend spa treatments, services, and wellness experiences.</p><br></li><li><p>Coordinate appointments with therapists and ensure a smooth guest journey.</p><br></li><li><p>Manage guest records, payments, billing, and spa reception procedures accurately.</p><br></li><li><p>Maintain a clean, organized, and welcoming reception area.</p><br></li><li><p>Communicate guest preferences and special requests to the Spa Therapist and Supervisor.</p><br></li><li><p>Handle guest feedback and concerns professionally, escalating when necessary.</p><br></li><li><p>Promote spa treatments, packages, and retail products where appropriate.</p><br></li><li><p>Support the smooth day-to-day operation of the spa and assist colleagues when required.</p><br></li><li><p>Maintain high standards of grooming, hygiene, and professional appearance.</p><br></li><li><p>Follow spa policies, procedures, and health and safety standards.</p><br></li><li><p>Create thoughtful, personalized moments that reflect the unique spirit of MGallery.</p><br></li><li><p>Embody the MGallery spirit through warm, discreet, attentive, and refined service.</p><br></li></ul><br>Qualifications<br><br><p>Your experience and skills include the following:</p><br><ul><li><p>Previous experience in spa reception, front office, or guest services is an asset.</p><br></li><li><p>Good knowledge of spa treatments and wellness services.</p><br></li><li><p>Excellent communication and interpersonal skills.</p><br></li><li><p>Warm, welcoming, and professional personality.</p><br></li><li><p>Strong organizational skills with attention to detail.</p><br></li><li><p>Good computer skills and ability to manage reservations and payments.</p><br></li><li><p>Ability to work independently and as part of a team.</p><br></li><li><p>Flexible to work shifts, weekends, and public holidays.</p><br></li><li><p>Professional grooming and a positive attitude.</p><br></li><li><p>Fluency in English; additional languages are an advantage.</p><br></li></ul><br>Additional Information<br><br><p>Your team and working environment:</p><br><p>We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.</p><br><p>Our commitment to Diversity & Inclusion:</p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.</p><br> </div>
<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Assistant Butler. The Assistant Butler assists in providing discreet, refined, and anticipatory service to guests throughout their stay. Working closely with the Butler, Housekeeping, Concierge, Front Office, In-Room Dining, and other hotel departments, the Assistant Butler ensures every guest enjoys a memorable and effortless luxury experience.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Welcome guests warmly and assist with personalized check-in and check-out experiences</li><li>Handle luggage, packing and unpacking, valet services, and in-room requests</li><li>Prepare guest rooms and suites according to VIP standards and guest preferences</li><li>Coordinate with Housekeeping, Concierge, Spa, and Food & Beverage teams to deliver seamless service</li><li>Maintain guest profiles, preferences, and special requests accurately</li><li>Conduct room inspections before arrivals and after departures</li><li>Manage laundry, pressing, shoe-shining, minibar replenishment, and guest amenities</li><li>Respond promptly and professionally to guest requests while maintaining confidentiality</li><li>Support the Butler in creating memorable experiences for VIP and long-stay guests</li><li>Uphold luxury hospitality standards, impeccable grooming, and professional etiquette at all times</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a luxury hotel, resort, or guest-facing hospitality role</p><p>Excellent communication and interpersonal skills</p><p>Strong attention to detail and the ability to anticipate guest needs</p><p>Professional appearance, discretion, and cultural awareness</p><p>Fluency in English; additional languages are an advantage</p><p>Ability to work flexible shifts, including weekends and public holidays</p><p>Familiarity with Forbes Five-Star or similar luxury hospitality standards is preferred</p>