Operation Manager Jobs in Qatar
5725 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Assistant Restaurant Manager. The Assistant Restaurant Manager supports the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, maintaining luxury service standards, and achieving operational and financial goals. The role involves supervising team members, coordinating service, and ensuring smooth restaurant operations while fostering a positive and productive work environment.</p><p>Key Responsibilities:</p><ul><li>Assist the Restaurant Manager in managing daily restaurant operations</li><li>Supervise and support restaurant colleagues during service to ensure smooth operations</li><li>Deliver exceptional guest service and promptly resolve guest concerns</li><li>Monitor service quality and ensure compliance with luxury hospitality standards</li><li>Assist with staff scheduling, training, coaching, and performance development</li><li>Support inventory control, purchasing, and cost management initiatives</li><li>Ensure compliance with food safety, hygiene, and health regulations</li><li>Coordinate with the culinary team to ensure timely and high-quality food service</li><li>Handle opening and closing procedures, cash handling, and operational reporting</li><li>Assist in achieving revenue, profitability, and guest satisfaction targets</li><li>Support promotional activities, special events, and outlet marketing initiatives</li><li>Act as the Restaurant Manager in their absence when required</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What will you bring to this role?</h2><ul><li>Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field preferred</li><li>Minimum 2 - 4 years of supervisory or assistant restaurant management experience, preferably in a luxury hotel or fine dining environment</li><li>Strong leadership and team management skills</li><li>Excellent communication, interpersonal, and guest service skills</li><li>Knowledge of food and beverage operations, service standards, and restaurant management</li><li>Experience with budgeting, inventory management, and cost control is an advantage</li><li>Proficiency in restaurant POS systems and Microsoft Office applications</li><li>Ability to work effectively in a fast-paced, multicultural environment</li><li>Fluency in English is required; additional language skills are an advantage</li><li>Knowledge of food safety, hygiene, and local health regulations is preferred</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><p></p></section>
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<br>Company Description<br><br><p>Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><br><br>Job Description<br><br><p><strong>Job Summary</strong></p><br><p>We are seeking an innovative, passionate, and experienced <strong>Spa & Wellness Manager</strong> to lead the daily operations of the wellness and spa facilities at Our Habitas Ras Abrouq.</p><br><p>Reporting directly to the General Manager, the Spa & Wellness Manager is responsible for overseeing the day-to-day operations of the spa and wellness program, ensuring exceptional guest experiences, operational excellence, and alignment with the holistic spirit of Our Habitas. This role drives service quality, consistency, creativity, and wellbeing-focused offerings across all spa and wellness experiences.</p><br><p>The Spa & Wellness Manager will lead and develop the spa and wellness team, promote a culture of care, balance, and continuous improvement, and ensure all treatments and services are delivered according to established protocols, brand standards, and guest expectations. Working closely with the leadership team, this role helps curate destination-led wellness journeys that reflect local traditions, natural healing practices, and sustainable wellbeing concepts.</p><br><p>This position requires a hands-on wellness leader who thrives in a remote luxury resort environment, demonstrates strong operational and organizational skills, and is passionate about creating transformative guest experiences while building a high-performing, service-driven team.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Assist the General Manager in overseeing the daily operations of the spa and wellness facilities, ensuring smooth service delivery across all treatments and guest experiences.</li><li>Lead, train, motivate, and develop the spa and wellness team while maintaining a positive, calm, and collaborative working environment.</li><li>Ensure all treatments, therapies, and wellness services are delivered according to established protocols, quality standards, and brand expectations.</li><li>Develop seasonal wellness programs, spa packages, and special offerings in collaboration with leadership, incorporating local healing traditions, natural ingredients, and holistic practices.</li><li>Monitor service quality, guest satisfaction, consistency, and presentation of all spa and wellness experiences to ensure an elevated guest journey.</li><li>Oversee appointment scheduling, treatment flow, and operational efficiency to maximize productivity and guest comfort.</li><li>Manage spa retail performance, inventory levels, ordering, and stock control while maintaining budget targets and revenue goals.</li><li>Ensure full compliance with health, safety, hygiene, and wellness industry standards and regulations.</li><li>Conduct regular inspections of spa facilities and equipment, coordinating maintenance and upkeep as required.</li><li>Work closely with Rooms, Front Office, and Food & Beverage teams to deliver seamless guest experiences and personalized wellness journeys.</li><li>Support recruitment, onboarding, performance management, and continuous training of spa and wellness team members.</li><li>Foster a culture of mindfulness, wellbeing, innovation, teamwork, and operational excellence within the spa environment.</li></ul><br>Qualifications<br><br><p><strong>Minimum Requirements</strong></p><br><ul><li>Minimum 3–5 years of experience as a <strong>Spa & Wellness Manager, Assistant Spa Manager, or similar leadership role</strong> in a luxury hotel, resort, or high-end wellness facility.</li><li>Diploma or professional certification in <strong>Spa Management, Hospitality, Wellness, or Holistic Therapies</strong> preferred.</li><li>Strong knowledge of <strong>spa operations, wellness programming, treatment protocols, and guest journey management</strong>.</li><li>Excellent leadership, coaching, and team management skills with the ability to inspire and develop diverse wellness teams.</li><li>Strong understanding of <strong>health, safety, hygiene standards, and spa industry regulations</strong>.</li><li>Experience in <strong>inventory management, retail operations, purchasing, and cost control</strong> within a spa or wellness environment.</li><li>Proficient in <strong>Microsoft Office</strong> and familiar with <strong>spa management systems, booking platforms, or POS software</strong>.</li><li>Fluent in <strong>English, both written and spoken</strong>; additional languages are an advantage.</li><li>Passion for <strong>wellness excellence, holistic therapies, innovation, and delivering transformative guest experiences</strong>.</li><li>Strong organizational, communication, and problem-solving skills with the ability to perform effectively in a fast-paced, luxury resort environment.</li></ul><br>Additional Information<br><br><p><strong>What's in it for you...</strong></p><br><ul><li>The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.</li><li>The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.</li><li>A competitive package and plenty of opportunity for development.</li><li>Excellent discounts across the entire Ennismore family of brands.</li></ul><p><em>Working at <strong>Our Habitas</strong> means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.</em></p><br><p><em>If you believe in <strong>luxury that speaks to the soul</strong>, and want to build something meaningful in two of Middle East's most extraordinary destinations, we’d love to meet you.</em></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><p>Job Description Job Summary We are seeking an innovative, passionate, and experienced Spa & Wellness Manager to lead the daily operations of the wellness and spa facilities at Our Habitas Ras Abrouq. Reporting directly to the General Manager, the Spa & Wellness Manager is responsible for overseeing the day-to-day operations of the spa and wellness program, ensuring exceptional guest experiences, operational excellence, and alignment with the holistic spirit of Our Habitas. This role drives service quality, consistency, creativity, and wellbeing-focused offerings across all spa and wellness experiences. The Spa & Wellness Manager will lead and develop the spa and wellness team, promote a culture of care, balance, and continuous improvement, and ensure all treatments and services are delivered according to established protocols, brand standards, and guest expectations. Working closely with the leadership team, this role helps curate destination-led wellness journeys that reflect local traditions, natural healing practices, and sustainable wellbeing concepts. This position requires a hands-on wellness leader who thrives in a remote luxury resort environment, demonstrates strong operational and organizational skills, and is passionate about creating transformative guest experiences while building a high-performing, service-driven team.</p><p>Key Responsibilities</p><ul><li>Assist the General Manager in overseeing the daily operations of the spa and wellness facilities, ensuring smooth service delivery across all treatments and guest experiences.</li><li>Lead, train, motivate, and develop the spa and wellness team while maintaining a positive, calm, and collaborative working environment.</li><li>Ensure all treatments, therapies, and wellness services are delivered according to established protocols, quality standards, and brand expectations.</li><li>Develop seasonal wellness programs, spa packages, and special offerings in collaboration with leadership, incorporating local healing traditions, natural ingredients, and holistic practices.</li><li>Monitor service quality, guest satisfaction, consistency, and presentation of all spa and wellness experiences to ensure an elevated guest journey.</li><li>Oversee appointment scheduling, treatment flow, and operational efficiency to maximize productivity and guest comfort.</li><li>Manage spa retail performance, inventory levels, ordering, and stock control while maintaining budget targets and revenue goals.</li><li>Ensure full compliance with health, safety, hygiene, and wellness industry standards and regulations.</li><li>Conduct regular inspections of spa facilities and equipment, coordinating maintenance and upkeep as required.</li><li>Work closely with Rooms, Front Office, and Food & Beverage teams to deliver seamless guest experiences and personalized wellness journeys.</li><li>Support recruitment, onboarding, performance management, and continuous training of spa and wellness team members.</li><li>Foster a culture of mindfulness, wellbeing, innovation, teamwork, and operational excellence within the spa environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3-5 years of experience as a Spa & Wellness Manager, Assistant Spa Manager, or similar leadership role in a luxury hotel, resort, or high-end wellness facility.</li><li>Diploma or professional certification in Spa Management, Hospitality, Wellness, or Holistic Therapies preferred.</li><li>Strong knowledge of spa operations, wellness programming, treatment protocols, and guest journey management.</li><li>Excellent leadership, coaching, and team management skills with the ability to inspire and develop diverse wellness teams.</li><li>Strong understanding of health, safety, hygiene standards, and spa industry regulations.</li><li>Experience in inventory management, retail operations, purchasing, and cost control within a spa or wellness environment.</li><li>Proficient in Microsoft Office and familiar with spa management systems, booking platforms, or POS software.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Passion for wellness excellence, holistic therapies, innovation, and delivering transformative guest experiences.</li><li>Strong organizational, communication, and problem-solving skills with the ability to perform effectively in a fast-paced, luxury resort environment.</li></ul><p></p></section>
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<p><strong><span><u>THE ROLE:</u></span></strong></p><br><br><p><span>Campaign Manager will be the one point contact between Partner & MetLife. He / she will oversee all aspects of day to day management and ongoing coordination. They are also responsible for creating and managing campaign budget and have good interpersonal & organizational skills</span></p><br><br><ul><li>Critical Performance Criteria – End to End campaign management </li><li>Where do they Sit in the Organization – One point of contact between MetLife & Sponsor</li></ul><br><p><span><strong>Key Relationships: </strong></span></p><br><br><p><span>Reports to: Sr. Sales Manager</span></p><br><br><p><span>Key Relationships: Non PPA Partnerships</span></p><br><br><p><span>Other Key Stakeholders: Gulf & EMEA Team </span></p><br><br><br><p><span><strong>Key Responsibilities:</strong> </span></p><br><br><ul><li>Core Expertise in Operations, Vendor Management, Client Relationship & end to end sales process</li><li>Campaign Planning <ol><li>Customer Segmentation</li><li>Product Sequencing</li><li>Persistency</li></ol></li><li>Forecasting, Planning & managing current & future campaigns</li><li>Campaign Profitability / P&L management</li></ul><br><br><p><span><strong>Other Responsibilities:</strong></span></p><br><br><ul><li>Manage all DM campaigns operating through bank call centers</li><li>Daily Reporting.</li><li>Reports to be sent in the approved template</li><li>Correctness to be ensured</li><li>Handle & resolve escalations from call center agents, TL’s and customers.</li><li>Provide On Job training for agents and ensure they are competent enough in delivering sales numbers.</li><li>Monitor random calls to improve call quality and keep service quality levels up to MetLife Standards.</li><li>Provide escalation Metrics for customer complaints and maintain TAT’s.</li><li>Proactively act in facilitating sales, service, operations efficiency and customer satisfaction.</li><li>Work closely with partners to ensure smooth & seamless operations process.</li><li>Salesforce engagement</li><li>Sales Contest</li><li>Training</li></ul><br><br><p><span><strong><u>CANDIDATE QUALIFICATIONS:</u></strong></span></p><br><br><p><span><strong>Business Knowledge/Technical Skills: </strong></span></p><br><br><ul><li>Strong campaign management background with the below credentials</li></ul><br><ol><li>Banking / Insurance background</li><li>Extensive experience in driving and motivating team to achieve targets with strong negotiation skills</li><li>Client Relationship</li><li>Campaign Management</li><li>Strong Interpersonal Skills</li><li>Manage sponsor relationship strategically based on business requirements<ul><li>Strong insight of financial industry, should be able to interpret and prepare strategic presentations</li><li>Set bold aspirations and clear vision for relationship</li><li>Set and execute a sponsor relationship strategy that defines which issues to focus & which opportunities to pursue</li><li>Ensure financial success & monitor quality</li><li>5-10 years of experience with insurance & banking industry.</li><li>Candidate to be a graduate or post-graduate</li></ul></li></ol><br><br><p><span><strong>Leadership Competencies:</strong> </span></p><br><br><ul><li><strong>Thinks Strategically –</strong> Sets goals & direction aligned to the company’s strategy, predict future and plan accordingly.</li><li><strong>Motivates People</strong> – Motivate people at all levels through continuous engagement strategies.</li><li><strong>Explicit communication skills</strong> - Effective communication skills which will help to have a clear understanding of the strategies and the deliverables.</li><li><strong>Seizes Opportunity</strong> - Seeks new opportunities /new segments and ways to create a perennial source for business generation.</li><li><strong>Focuses on Customers</strong> - Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.</li><li><strong>Drives Results </strong>- Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.</li></ul><br><br>
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Job Description<br><p>We are currently looking Digital Applications Administrator (Applications deployed on RedHat OpenShift) for our Qatar operations with the following terms & conditions.</p><br><p>Skills</p><br><p>• Kubernetes, Docker, Helm charts, DevOps pipelines (Jenkins/GitLab), monitoring tools (Dynatrace)</p><br><p>• IBM ACE, REST/SOAP APIs, API Gateways, message brokers (Kafka/MQ)</p><br><p>• Dynatrace, AppDynamics, ELK stack, ITIL processes</p><br><p>• HSTS, SSL hardening, vulnerability scanners, audit documentation</p><br><p>• IBM API CONNECT: API security policies, DataPower gateway, REST/SOAP APIs, SSL/TLS, environment promotion</p><br><p>• IBM APP CONNECT: IBM ACE, ESQL, message flows, REST/SOAP services, integration troubleshooting</p><br><p>• IBM MQ: Queue manager HA, channel security, SSL/TLS, message tracking, Linux administration</p><br><p>• CP4I: OpenShift, operators, integration platforms, DevOps pipelines, platform patching</p><br><p>• CP4D: OpenShift, platform administration, storage integration, IAM, service monitoring</p><br><p>• IBM Data Power: Multi-Protocol Gateway, XML/JSON processing, AAA policies, certificate management, API security</p><br><p>• Redis: Preferred Skills Redis cluster, persistence, failover, performance tuning, client connectivity troubleshooting</p><br><p>• RedHat Linux and Apache</p><br><p>• Support, monitor, and troubleshoot services and logs for servers and applications</p><br><p>• Shell scripting</p><br><p>• Patching and hardening of OS and Applications</p><br><p>• Manage deployments, configuration changes, incident handling, and performance tuning across channels</p><br><p>• Ensure high availability and best system performance</p><br><p>• Comply with defined SLAs from all perspectives (Operations, Security Policies and Audit Findings)</p><br><p>• Maintaining a replicated system in Disaster Recovery for Business Continuity</p><br><p>Experience Required:6-8 years of experience</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>
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Description
<em>Position at Al Jazeera Media Network</em>
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<span>Head of Digital Operations </span><p><span>Al Jazeera Media Network's Digital Business Performance department are seeking an exceptional operational leader to drive business performance, operational excellence, and strategic execution across the Digital Division.</span></p><br><p><span>As the Head of Digital Operations & Planning you will report directly to the Manager of Business Performance, responsible for leading the operational management and business performance of Al Jazeera's Digital Division. The role ensures the effective planning, governance, financial management, and operational delivery of the Division, enabling editorial, product, technology, audience, and commercial teams to operate efficiently and achieve strategic objectives.</span></p><br><p><span>The position plays a pivotal role ensuring operational resilience, financial discipline, and sustainable growth.</span></p><br><span>Strategic Operations</span><ul><li><span>Lead the day-to-day operational management of the Digital Division, ensuring efficient and effective delivery of business objectives.</span></li><li><span>Translate strategic priorities into operational plans, measurable objectives, and execution frameworks.</span></li><li><span>Drive operational excellence across all Digital functions through continuous improvement, automation, and process optimization.</span></li><li><span>Establish operational governance frameworks, policies, and best practices to support the Division's long-term growth.</span></li></ul><span>Financial Management & Budget Ownership</span><ul><li><span>Lead the preparation and management of the Digital Division's annual operating (OPEX) and capital (CAPEX) budgets.</span></li><li><span>Oversee financial forecasting, budget monitoring, expenditure control, and variance analysis.</span></li><li><span>Ensure effective financial governance while identifying opportunities for cost optimization and operational efficiencies.</span></li><li><span>Develop business cases and financial models supporting strategic digital investments and transformation initiatives.</span></li><li><span>Partner with Finance to manage budgeting cycles, financial reporting, procurement planning, and investment approvals.</span></li></ul><span>Business Performance</span><ul><li><span>Develop and oversee performance measurement frameworks, KPIs, and executive dashboards across the Digital Division.</span></li><li><span>Monitor operational performance against strategic objectives and recommend corrective actions where required.</span></li><li><span>Produce executive reports, operational insights, and performance updates for senior leadership and executive committees.</span></li><li><span>Drive data-informed decision-making through operational analytics and business intelligence.</span></li></ul><span>Operational Governance & Risk</span><ul><li><span>Establish robust operational governance, internal controls, compliance frameworks, and business continuity planning.</span></li><li><span>Oversee operational risk management, audit readiness, and implementation of governance recommendations.</span></li><li><span>Ensure compliance with Al Jazeera policies, financial regulations, procurement procedures, and corporate governance requirements.</span></li></ul><span>Resource Planning & Business Support</span><ul><li><span>Lead annual workforce planning and operational resource allocation across Digital functions.</span></li><li><span>Partner with HR on organizational planning, recruitment forecasting, succession planning, and capability development.</span></li><li><span>Oversee operational support functions ensuring efficient coordination across Editorial, Product, Technology, Commercial, Audience Growth, and Corporate Services teams.</span></li></ul><span>Procurement & Vendor Management</span><ul><li><span>Oversee procurement planning and vendor governance across Digital operations.</span></li><li><span>Manage supplier performance, contract compliance, and commercial relationships.</span></li><li><span>Support procurement evaluations, tender processes, and strategic sourcing initiatives.</span></li></ul><span>Stakeholder Management</span><ul><li><span>Build strong partnerships with Editorial, Product, Engineering, Technology, Finance, HR, Legal, Procurement, Corporate Strategy, and Executive Leadership.</span></li><li><span>Represent the Business Performance Unit in governance forums, steering committees, and executive working groups.</span></li><li><span>Act as the operational advisor to senior Digital leadership on performance, financial planning, and organizational effectiveness.</span></li></ul>Experience & Education Requirements <p><span>The ideal candidate is an accomplished operational executive with exceptional business, financial, and leadership capability, capable of managing complex digital operations within a large-scale international media or technology environment.</span></p><br><ul><li><span>Bachelor's degree in Business Administration, Finance, Operations Management, Economics, Management, Engineering, or a related discipline.</span></li><li>12–15 years of progressive leadership experience in operations, business management, finance, business performance, or corporate strategy.</li><li>Demonstrated experience managing complex operational environments within digital media, broadcasting, technology, telecommunications, or multinational organizations.</li><li>Proven responsibility for multi-million-dollar operating and capital budgets.</li><li>Experience leading strategic planning, business performance, governance, and organizational transformation initiatives.</li><li>Strong track record of managing cross-functional teams and delivering operational improvements at scale.</li></ul>
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<p>We are currently looking for Project Manager (Digital Transformation and Strategy) for our Qatar operations with the following terms & conditions.</p><p>Responsibilities: implement a bank-wide project management philosophy by ensuring the consistent use of tools, processes, and methodologies across all functions. They will define clear project objectives, monitor progress, manage risks, and resolve issues while ensuring alignment with corporate goals. The role involves collaborating with cross-functional teams, overseeing budgets, and providing regular updates to senior management. Additionally, the Project Manager will integrate industry best practices, work with the Change Management team to address potential challenges, and identify opportunities for process improvements throughout the project lifecycle</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications & Experience:</b><br><ul><li>Bachelor's degree in Business, Banking, Finance, or a related field.</li><li>A Master's degree in Management or a related discipline is a plus.</li><li>A minimum of 10 years of experience in managing medium to large-scale projects, particularly within the banking industry.</li><li>Demonstrated ability in leading strategic and operational project planning and execution.</li></ul><b>Skills and Competencies:</b><br><ul><li>Strong leadership and project management skills.</li><li>Proven track record of managing complex projects with multiple stakeholders.</li><li>Excellent communication, analytical, and problem-solving abilities.</li><li>Ability to manage project budgets and timelines effectively.</li><li>Knowledge of up-to-date project management techniques and industry best practices.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Restaurant Manager. The Restaurant Manager oversees all restaurant operations to deliver outstanding dining experiences in line with the hotel standards. This includes managing service quality, leading and developing the restaurant team, ensuring compliance with health and safety regulations, achieving financial targets, and maintaining high levels of guest satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage the daily operations of the restaurant to ensure smooth and efficient service</li><li>Lead, motivate, train, and develop restaurant team members</li><li>Deliver exceptional guest experiences by anticipating and responding to guest needs</li><li>Monitor service standards and ensure compliance with luxury hospitality brand expectations</li><li>Oversee staff scheduling, attendance, and performance management</li><li>Manage inventory, purchasing, and cost control to maximize profitability</li><li>Ensure compliance with food safety, hygiene, and health regulations</li><li>Handle guest feedback and resolve complaints professionally</li><li>Collaborate with the culinary team to ensure food quality and timely service</li><li>Prepare operational reports, budgets, and revenue forecasts</li><li>Support marketing initiatives, promotions, and special events to drive restaurant revenue</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field preferred</p><p>Minimum 3 5 years of experience in restaurant management, preferably in a luxury hotel or fine dining environment</p><p>Proven leadership experience managing multicultural teams</p><p>Strong knowledge of food and beverage operations, service standards, and restaurant management</p><p>Familiarity with budgeting, cost control, inventory management, and financial reporting</p><p>Excellent communication, interpersonal, and problem-solving skills</p><p>Proficiency in restaurant POS systems and Microsoft Office applications</p><p>Strong organizational skills with the ability to work effectively in a fast-paced environment</p><p>Fluency in English is required; additional language skills are an advantage</p><p>Knowledge of food safety, hygiene, and local health regulations is preferred</p><p>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</p><p>Foster an inclusive environment where every individual feels valued and respected</p><p>Create an environment where colleagues are empowered, supported and recognized</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Housing Manager. The Housing Manager is responsible for the overall management and operation of all colleague accommodation facilities at Raffles & Fairmont Doha. This role ensures that employee housing is maintained to the highest standards of safety, cleanliness, comfort, and compliance while promoting a positive living environment that supports colleague well-being and operational excellence. The Housing Manager oversees accommodation assignments, inspections, maintenance coordination, transportation services, budgets, and housing policies. Working closely with People & Culture, Engineering, Security, and other hotel departments, the role ensures efficient housing operations, compliance with local regulations, and adherence to Accor luxury brand standards. The Housing Manager also leads the housing team, manages vendor relationships, resolves accommodation-related concerns, and implements continuous improvements to enhance the employee living experience. Key Responsibilities: Manage daily operations of all employee accommodation facilities Ensure housing meets health, safety, hygiene, and company standards Coordinate room allocations, check-in/check-out procedures, and occupancy records Supervise housing staff, including accommodation attendants and drivers Plan and monitor preventive maintenance and repairs Control housing budgets, inventories, and operational expenses Conduct regular inspections and ensure compliance with local regulations Handle colleague accommodation requests, complaints, and disciplinary issues professionally Coordinate transportation services between accommodation and hotel Prepare operational reports and recommend improvements to enhance colleague satisfaction and operational efficiency</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What will you bring to this role?</h2><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or a related field</li><li>Minimum 3 5 years of experience in housing, accommodation, or facilities management, preferably within a luxury hotel environment</li><li>Previous supervisory or management experience with proven leadership skills</li><li>Strong knowledge of accommodation operations, health and safety regulations, and local compliance requirements</li><li>Excellent organizational, planning, and problem-solving abilities</li><li>Strong interpersonal and communication skills with the ability to interact effectively in a multicultural environment</li><li>Proficiency in Microsoft Office applications and hotel management systems</li><li>Experience in budgeting, inventory control, and vendor management</li><li>Ability to manage multiple priorities while maintaining high service standards</li><li>Fluent in English; additional language skills are an advantage</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Participate in building and design of a comprehensive reporting mechanism across the corporate to cover all external and internal reporting and dashboard requirements for Operations in Assets affairs including drainage operations and maintenance. This is a key role in ensuring that The Authority remains a risk aware and resilient organization.</p><p>Your role</p><p>Play the lead role in ensuring the Ashghal Vision and Values becomes part of the culture of the Drainage Networks Operations and Maintenance Department. Provide an ongoing review of objectives, Risks, KPIs and take actions for development and improvement. Ensure that the Department's plans and performance are within the approved budget and timescales by reviewing progress reports on the Department's performance as and when needed. Ensure that highest standards of professional conduct, ethics and integrity are maintained during the execution of the responsibilities. Advise and support the technical office manager by providing expert technical, strategic and operational advice on all aspects of Asset management (Drainage). Advise on improvements on risk management, operational output and performance to achieve organization strategic goals related to drainage assets. Represent technical office manager in Assets meeting related to (Drainage) issues with technical experts with internal and external stakeholders. Support in building complete KPis for Operations and assets management (Drainage). Review and advice technical office manager for issues related to Assets Affairs and handover process and support decision making process within technical office.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree from a recognised university in an appropriate field such as Engineering or Business or equivalent.</li><li>Chartered status or Professional License from internationally recognized professional institutions or organizations.</li><li>Minimum of 20 years postgraduate experience with experience in major infrastructure projects or programmes. Preference will be given to roads, aviation, structures or rail related experience,15 years in similar position, and 5 years in Qatar and / or the Gulf region.</li><li>Advanced written and verbal communication skills in English.</li><li>Strong problem solving skills, relationship management and communication skills.</li><li>Masters degree in project management, road operations , KPI or strategy.</li><li>Advanced written and verbal communication skills in Arabic.</li></ul><p>Skills and Competencies</p><ul><li>Deep understanding of Operations performance in Drainage Operations and maintenance.</li><li>Knowledge in building enterprise dashboard solutions.</li><li>Knowledge in Assets operations solutions such as (Maximo and SAP plan maintenance) on enterprise level.</li><li>Basic understanding of quality, risks and HSE.</li><li>Strong problem-solving skills.</li></ul><p></p></section>
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Job Description<br><p>We are currently looking for Project Manager (Digital Transformation and Strategy) for our Qatar operations with the following terms & conditions.</p><br><p>Qualifications & Experience:</p><br><p>Bachelor's degree in Business, Banking, Finance, or a related field.</p><br><p>A Master's degree in Management or a related discipline is a plus.</p><br><p>A minimum of 10 years of experience in managing medium to large-scale projects, particularly within the banking industry.</p><br><p>Demonstrated ability in leading strategic and operational project planning and execution.</p><br><p>Skills and Competencies:</p><br><p>Strong leadership and project management skills.</p><br><p>Proven track record of managing complex projects with multiple stakeholders.</p><br><p>Excellent communication, analytical, and problem-solving abilities.</p><br><p>Ability to manage project budgets and timelines effectively.</p><br><p>Knowledge of up-to-date project management techniques and industry best practices.</p><br><p>Responsibilities:</p><br><p>implement a bank-wide project management philosophy by ensuring the consistent use of tools, processes, and methodologies across all functions. They will define clear project objectives, monitor progress, manage risks, and resolve issues while ensuring alignment with corporate goals. The role involves collaborating with cross-functional teams, overseeing budgets, and providing regular updates to senior management. Additionally, the Project Manager will integrate industry best practices, work with the Change Management team to address potential challenges, and identify opportunities for process improvements throughout the project lifecycle</p><br><p>Joining time frame: Immediate</p><br><br><br> </div>
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Job Description<br><p>We are currently looking for Project Manager (Digital Transformation and Strategy) for our Qatar operations with the following terms & conditions.</p><br><p>Qualifications & Experience:</p><br><p>Bachelor's degree in Business, Banking, Finance, or a related field.</p><br><p>A Master's degree in Management or a related discipline is a plus.</p><br><p>A minimum of 10 years of experience in managing medium to large-scale projects, particularly within the banking industry.</p><br><p>Demonstrated ability in leading strategic and operational project planning and execution.</p><br><p>Skills and Competencies:</p><br><p>Strong leadership and project management skills.</p><br><p>Proven track record of managing complex projects with multiple stakeholders.</p><br><p>Excellent communication, analytical, and problem-solving abilities.</p><br><p>Ability to manage project budgets and timelines effectively.</p><br><p>Knowledge of up-to-date project management techniques and industry best practices.</p><br><p>Responsibilities:</p><br><p>implement a bank-wide project management philosophy by ensuring the consistent use of tools, processes, and methodologies across all functions. They will define clear project objectives, monitor progress, manage risks, and resolve issues while ensuring alignment with corporate goals. The role involves collaborating with cross-functional teams, overseeing budgets, and providing regular updates to senior management. Additionally, the Project Manager will integrate industry best practices, work with the Change Management team to address potential challenges, and identify opportunities for process improvements throughout the project lifecycle</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently looking for Project Manager (Digital Transformation and Strategy) for our Qatar operations with the following terms & conditions.</p><p>Responsibilities: implement a bank-wide project management philosophy by ensuring the consistent use of tools, processes, and methodologies across all functions. They will define clear project objectives, monitor progress, manage risks, and resolve issues while ensuring alignment with corporate goals. The role involves collaborating with cross-functional teams, overseeing budgets, and providing regular updates to senior management. Additionally, the Project Manager will integrate industry best practices, work with the Change Management team to address potential challenges, and identify opportunities for process improvements throughout the project lifecycle</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications & Experience:</b></p><p>Bachelor's degree in Business, Banking, Finance, or a related field. A Master's degree in Management or a related discipline is a plus. A minimum of 10 years of experience in managing medium to large-scale projects, particularly within the banking industry. Demonstrated ability in leading strategic and operational project planning and execution.</p><b>Skills and Competencies:</b><p>Strong leadership and project management skills. Proven track record of managing complex projects with multiple stakeholders. Excellent communication, analytical, and problem-solving abilities. Ability to manage project budgets and timelines effectively. Knowledge of up-to-date project management techniques and industry best practices.</p><p></p></section>
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Job Description<br><p>We are currently looking for Project Manager (Digital Transformation and Strategy) for our Qatar operations with the following terms & conditions.</p><br><p>Qualifications & Experience:</p><br><p>Bachelor's degree in Business, Banking, Finance, or a related field.</p><br><p>A Master's degree in Management or a related discipline is a plus.</p><br><p>A minimum of 10 years of experience in managing medium to large-scale projects, particularly within the banking industry.</p><br><p>Demonstrated ability in leading strategic and operational project planning and execution.</p><br><p>Skills and Competencies:</p><br><p>Strong leadership and project management skills.</p><br><p>Proven track record of managing complex projects with multiple stakeholders.</p><br><p>Excellent communication, analytical, and problem-solving abilities.</p><br><p>Ability to manage project budgets and timelines effectively.</p><br><p>Knowledge of up-to-date project management techniques and industry best practices.</p><br><p>Responsibilities:</p><br><p>implement a bank-wide project management philosophy by ensuring the consistent use of tools, processes, and methodologies across all functions. They will define clear project objectives, monitor progress, manage risks, and resolve issues while ensuring alignment with corporate goals. The role involves collaborating with cross-functional teams, overseeing budgets, and providing regular updates to senior management. Additionally, the Project Manager will integrate industry best practices, work with the Change Management team to address potential challenges, and identify opportunities for process improvements throughout the project lifecycle</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability and Departmental Budgets<br>• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews financial reports and statements to determine how Operations is performing against budget.<br>• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.<br>• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.<br>• Strives to maintain profit margins without compromising guest or employee satisfaction.<br>• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.<br>• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Makes and executes key decisions to keep property moving forward towards achievement of goals.<br>Managing Property Operations<br>• Strives to improve service performance.<br>• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.<br>• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Ensures core elements of the service strategy are in place to produce the desired results.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>Leading Property Operations Teams<br>• Establishes a vision for product and service delivery on property.<br>• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.<br>• Ensures employees are treated fairly and equitably.<br>Managing and Conducting Human Resources Activities<br>• Observes service behaviors of employees and providing feedback to individuals and/or managers.<br>• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.<br>• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Stays knowledgeable of leadership talent in the property.<br>• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</p><p>The National Air Logistics Aerospace Operational Care Manager is a senior operational role responsible for managing and developing the Aerospace product nationwide. This position drives focused efforts to provide technical solutions to the business, ensure high operational quality, and achieve strategic objectives related to customer acquisition and retention. The role also supports the growth of the brand within the Aerospace market and contributes to achieving service delivery targets. In addition, it is responsible for managing integrated technical and operational solutions in close collaboration with business units and functional areas such as Finance and Customer Solutions. The ultimate aim is to ensure a high level of customer satisfaction and recognition, while creating mutual and sustainable value.</p><p>How you create impact</p><ul><li>Manage aerospace operations, ensuring a high-performing team through effective performance management, training programs, and the selection of suitable candidates in line with customer expectations.</li><li>Drive operational excellence by managing rates and service contracts, ensuring optimal service delivery.</li><li>Maintain high standards of customer care by ensuring operational staff deliver professional service, adhering to local SOPs and timely invoicing processes.</li><li>Lead regular business reviews with clients, introducing innovative processes and driving continuous improvement initiatives.</li><li>Conduct root cause analysis for customer issues, implement corrective actions, and produce KPI reports for continuous improvement.</li><li>Manage proactive event and exception handling, including escalation of operational issues to customers when necessary.</li><li>Communicate effectively with business units, leadership, and stakeholders at all levels within Kuehne+Nagel.</li><li>Build and maintain strategic relationships with clients to understand their needs and identify business opportunities.</li><li>Take full responsibility for the business solution P&L, monitoring costs versus revenue and achieving agreed budget targets.</li><li>Ensure adequate resource allocation, prepare regular reports, support pricing and tenders, represent the business in key events, and ensure full compliance with QSHE standards and relevant directives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Several years of experience in aviation/aerospace operations, preferably within Air Logistics.</li><li>Solid exposure to international environments and cross-border operations.</li><li>Initial leadership experience (direct and/or virtual), with the ability to work within a matrix organization.</li><li>Strong understanding of supply chain processes, with exposure to aerospace industry requirements.</li><li>Good knowledge of civil aviation regulations, customs procedures, and operational compliance standards.</li><li>Strong communication and presentation skills in English, with the ability to engage stakeholders at all levels.</li><li>Proven teamwork mindset with an affinity for IT systems and digital tools.</li><li>Proactive, solution-oriented personality with strong problem-solving, negotiation, and continuous improvement skills under pressure.</li></ul><p></p></section>
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POSITION OBJECTIVE <br>
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- Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales <br>
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- Implement operating procedures at the store as per the company and Brand standards <br>
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- Promote the Loyalty Program of the company for maximizing loyalty and repeat sales <br>
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- Provide feedback to the Area Manager and Operations Manager with regards to employees and products
</div><br>Key Responsibilities <br>- Brief and guide the staff on achievement of the daily / weekly / monthly sales target <br>- Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss <br>- Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs <br>- Ensure minimal stock loss manage stockrooms <br>- Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times <br>- Apply creative techniques to achieve / exceed the store sales target <br>- Ensure has the required stock levels to maximize the sales <br>- Weekly audit the store administration and resolve discrepancies if any <br>- Manage the daily roaster, leave and grievances of the retail staff <br>- Maintain the visual merchandising standards at the stores all the time as per set VM standards <br>- Promote the Club Apparel Loyalty Program of the company for repeat sales <br>- Supervise the store and provide feedback to the Area Manager with regards to the employees and products <br>- Ensure awareness and vigilance at all times of security in the store without any negligence <br>- Must be updated about the various brands of the group for suggestive selling to the customers <br>- End to end store operations responsibility <br>- Must be physically fit to stand for extended hours and heavy lifting <br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Housing Manager also leads the housing team, manages vendor relationships, resolves accommodation</p><p>related concerns, and implements continuous improvements to enhance the employee living experience.</p><p>Key Responsibilities:</p><ul><li>Manage daily operations of all employee accommodation facilities</li><li>Ensure housing meets health, safety, hygiene, and company standards</li><li>Coordinate room allocations, check-in/check-out procedures, and occupancy records</li><li>Supervise housing staff, including accommodation attendants and drivers</li><li>Plan and monitor preventive maintenance and repairs</li><li>Control housing budgets, inventories, and operational expenses</li><li>Conduct regular inspections and ensure compliance with local regulations</li><li>Handle colleague accommodation requests, complaints, and disciplinary issues professionally</li><li>Coordinate transportation services between accommodation and hotel</li><li>Prepare operational reports and recommend improvements to enhance colleague satisfaction and operational efficiency</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What will you bring to this role?</h2><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or a related field</li><li>Minimum 3-5 years of experience in housing, accommodation, or facilities management, preferably within a luxury hotel environment</li><li>Previous supervisory or management experience with proven leadership skills</li><li>Strong knowledge of accommodation operations, health and safety regulations, and local compliance requirements</li><li>Excellent organizational, planning, and problem-solving abilities</li><li>Strong interpersonal and communication skills with the ability to interact effectively in a multicultural environment</li><li>Proficiency in Microsoft Office applications and hotel management systems</li><li>Experience in budgeting, inventory control, and vendor management</li><li>Ability to manage multiple priorities while maintaining high service standards</li><li>Fluent in English; additional language skills are an advantage</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Purpose</strong>
The Project Manager – Catering is responsible for the overall planning, execution, management, and continuous improvement of assigned catering contracts, ensuring that all operational, financial, contractual, quality, food safety, and health & safety objectives are achieved. The role provides strategic leadership to multidisciplinary teams while ensuring full compliance with client requirements, company policies, local regulations, and international food safety standards.
The Project Manager is accountable for delivering exceptional catering services, maintaining high levels of customer satisfaction, achieving financial targets, developing employees, managing risks, protecting company assets, and fostering a culture of operational excellence and continuous improvement.</p><br><p><strong>Duties & Responsibilities :</strong></p><ul><li><p>Provide overall leadership and management of assigned catering projects from mobilization through full operational delivery.</p></li><li><p>Ensure all catering operations are carried out efficiently while meeting contractual obligations, company standards, and client expectations.</p></li><li><p>Develop annual, quarterly, monthly, and weekly operational plans to achieve business objectives.</p></li><li><p>Monitor operational performance daily and implement immediate corrective actions whenever service levels fall below agreed standards.</p></li><li><p>Coordinate all departments including kitchen operations, food production, stewarding, housekeeping, laundry, accommodation services (where applicable), stores, transportation, and maintenance.</p></li><li><p>Continuously review operational processes to improve productivity, efficiency, service quality, and customer satisfaction.</p></li><li><p>Lead project mobilization and demobilization activities, ensuring smooth transition with minimal operational disruption.</p></li><li><p>Maintain effective communication with all internal departments to ensure seamless service delivery.</p></li><li><p>Build and maintain strong professional relationships with client representatives and key stakeholders.</p></li><li><p>Prepare annual operational budgets in consultation with senior management.</p></li><li><p>Monitor project revenue, operational expenditure, profitability, and financial performance against approved budgets.</p></li><li><p>Control food cost, labour cost, utility consumption, transportation expenses, and operating overheads.</p></li><li><p>Review daily sales reports, food consumption, purchasing trends, and inventory levels to minimize wastage.</p></li><li><p>Ensure complete compliance with HACCP, ISO 22000, local Ministry of Public Health regulations, and client food safety requirements.</p></li><li><p>Maintain the highest standards of food hygiene, sanitation, personal hygiene, and kitchen cleanliness.</p></li><li><p>Plan manpower requirements according to operational needs and contractual obligations.</p></li><li><p>Participate in recruitment, interviews, selection, onboarding, and mobilization of employees.</p></li><li><p>Ensure all contractual obligations and service level agreements (SLAs) are fully achieved.</p></li><li><p>Monitor contract performance and ensure compliance with all client requirements.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Hospitality Management, Hotel Management, Food Service Management, Business Administration, or a related discipline.</p></li><li><p>Professional certifications in HACCP, ISO 22000, Food Safety, IOSH or NEBOSH are preferred.</p></li><li><p>Project Management Professional (PMP) certification is an added advantage.</p></li><li><p>Minimum 10 years of progressive experience in industrial, defence, corporate, or remote-site catering.</p></li><li><p>Minimum 5 years in a senior management position leading large catering operations.</p></li></ul><p></p></section>
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<span><br>JOB SUMMARY<br>Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.<br>• 5 Star Luxury Resort Experience<br>CORE WORK ACTIVITIES <br>Managing Department Operations and Budgets<br>• Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Ensures consistent workflow to minimize peaks and valleys in production.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.<br>• Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Orders cleaning supplies and uniforms within budget.<br>• Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.<br>• Works effectively with the Engineering department on Laundry equipment maintenance needs.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>• Operates all department equipment as necessary and reports malfunctions.<br>• Develops, maintains and uses effective back-up plans for breakdowns.<br>• Evaluates and implements new techniques, supplies and equipment.<br>Leading Discipline Teams<br>• Ensuring and maintaining the productivity level of employees.<br>• Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encouraging and building mutual trust, respect, and cooperation among team members.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Providing and Ensuring Exceptional Customer Service<br>• Providing services that are above and beyond for customer satisfaction and retention.<br>• Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>Managing and Conducting Human Resources Activities<br>• Ensuring employee success and event success recognitions are taking place in all shifts.<br>• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.<br>• Supervises staffing levels to ensure that operational needs and financial objectives are met.<br>• Effectively schedules employees to business demands and tracks employee time and attendance.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Manages employee progressive discipline procedures.<br>• Manages the employee performance appraisal process.<br>• Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>