Management Information Systems in Qatar

We are looking for an experienced CRM Executive to join our automotive team in Lusail. The ideal candidate must have previous CRM experience within the automotive industry and strong knowledge of CRM/DMS systems. Key Requirements3–5 years of relevant CRM experience in the automotive industry – mandatory. Experience with CRM/DMS systems and Keyloop (Autoline). Excellent communication and customer service skills. Strong organizational skills and attention to detail. Ability to multitask and work effectively in a fast-paced showroom environment. Strong customer relationship management and follow-up skills. Immediate availability to join. Key Responsibilities Manage customer information and maintain accurate CRM records. Follow up with customers and ensure a high level of customer satisfaction. Coordinate with sales and after-sales teams regarding customer inquiries and appointments. Monitor customer interactions, leads, follow-ups, and service activities through the CRM/DMS system. Prepare CRM reports and maintain accurate customer databases. Support customer retention and relationship-building initiatives. Ensure timely and professional communication with customers.

Job Brief<br><br>The IT Technical Support Engineer is responsible for installing, maintaining, troubleshooting, and supporting the company’s IT infrastructure, systems, and end-user devices. The role ensures the availability, security, and reliability of IT services by providing technical support, maintaining hardware and software, resolving network and system issues, and assisting with data center operations.<br><br>Key Responsibilities<br><br>* Install, configure, and maintain user workstations, laptops, printers, and peripheral devices.<br>* Install, configure, and troubleshoot operating systems, software applications, and hardware components.<br>* Provide first and second-level technical support to employees and resolve IT-related incidents in a timely manner.<br>* Monitor and maintain the integrity, availability, and security of IT systems across the organization.<br>* Monitor server performance, network connectivity, and system health.<br>* Assist in the administration and monitoring of Active Directory, user accounts, and access permissions.<br>* Perform routine system maintenance, updates, and preventive maintenance activities.<br>* Assist in managing and monitoring backup systems and ensure successful backup operations.<br>* Monitor and maintain voice recording systems and support call retrieval when required.<br>* Support the administration of ticker systems, market data displays, and information display walls.<br>* Assist with monitoring data center infrastructure, including UPS systems, air conditioning, environmental monitoring, and safety equipment.<br>* Monitor and support CCTV and access control systems.<br>* Maintain accurate records of IT assets, software licenses, warranties, inventory, and maintenance contracts.<br>* Coordinate with vendors for IT procurement, maintenance, warranty claims, and technical support.<br>* Evaluate hardware and software solutions for future procurement.<br>* Maintain technical documentation and ensure IT assets are properly tracked.<br>* Participate in developing and improving IT policies, procedures, and operational standards.<br>* Work closely with other IT team members to support business operations.<br>* Comply with all company policies, procedures, and information security standards.<br>* Perform any other duties assigned by management.<br><br>Qualifications & Requirements<br><br>* Bachelor’s degree in Computer Engineering, Network Engineering, Computer Science, Information Technology, or a related field.<br>* Minimum of 5 years of experience in IT Technical Support or System Administration.<br>* Strong experience supporting Microsoft Windows operating systems and Apple mac OS.<br>* Good knowledge of TCP/IP networking, switches, and basic network troubleshooting.<br>* Experience administering Microsoft Active Directory, Group Policy, DNS, and DHCP.<br>* Strong experience installing, configuring, and troubleshooting Windows desktop and server environments.<br>* Experience with Microsoft 365 and Microsoft Office applications.<br>* Experience with IT asset management, inventory control, and software licensing.<br>* Experience with hardware installation, maintenance, and troubleshooting.<br>* Experience working with network and system monitoring tools.<br>* Experience supporting CCTV and access control systems.<br>* Familiarity with data center operations and environmental monitoring.<br>* Experience coordinating with external vendors for procurement and technical support.<br>* Good documentation, communication, and problem-solving skills.<br>* Ability to work independently and manage multiple priorities.<br><br>Preferred Certifications<br><br>* Microsoft Certified Solutions Associate (MCSA) (or its current Microsoft equivalent)<br>* Microsoft Certified Solutions Expert (MCSE) (or its current Microsoft equivalent)<br>* Cisco Certified Network Associate (CCNA)<br>* Comp TIA A+ (preferred)<br>* ITIL Foundation (preferred)

Job Brief<br><br>The IT Technical Support Engineer is responsible for installing, maintaining, troubleshooting, and supporting the company’s IT infrastructure, systems, and end-user devices. The role ensures the availability, security, and reliability of IT services by providing technical support, maintaining hardware and software, resolving network and system issues, and assisting with data center operations.<br><br>Key Responsibilities<br><br>* Install, configure, and maintain user workstations, laptops, printers, and peripheral devices.<br>* Install, configure, and troubleshoot operating systems, software applications, and hardware components.<br>* Provide first and second-level technical support to employees and resolve IT-related incidents in a timely manner.<br>* Monitor and maintain the integrity, availability, and security of IT systems across the organization.<br>* Monitor server performance, network connectivity, and system health.<br>* Assist in the administration and monitoring of Active Directory, user accounts, and access permissions.<br>* Perform routine system maintenance, updates, and preventive maintenance activities.<br>* Assist in managing and monitoring backup systems and ensure successful backup operations.<br>* Monitor and maintain voice recording systems and support call retrieval when required.<br>* Support the administration of ticker systems, market data displays, and information display walls.<br>* Assist with monitoring data center infrastructure, including UPS systems, air conditioning, environmental monitoring, and safety equipment.<br>* Monitor and support CCTV and access control systems.<br>* Maintain accurate records of IT assets, software licenses, warranties, inventory, and maintenance contracts.<br>* Coordinate with vendors for IT procurement, maintenance, warranty claims, and technical support.<br>* Evaluate hardware and software solutions for future procurement.<br>* Maintain technical documentation and ensure IT assets are properly tracked.<br>* Participate in developing and improving IT policies, procedures, and operational standards.<br>* Work closely with other IT team members to support business operations.<br>* Comply with all company policies, procedures, and information security standards.<br>* Perform any other duties assigned by management.<br><br>Qualifications & Requirements<br><br>* Bachelor’s degree in Computer Engineering, Network Engineering, Computer Science, Information Technology, or a related field.<br>* Minimum of 5 years of experience in IT Technical Support or System Administration.<br>* Strong experience supporting Microsoft Windows operating systems and Apple mac OS.<br>* Good knowledge of TCP/IP networking, switches, and basic network troubleshooting.<br>* Experience administering Microsoft Active Directory, Group Policy, DNS, and DHCP.<br>* Strong experience installing, configuring, and troubleshooting Windows desktop and server environments.<br>* Experience with Microsoft 365 and Microsoft Office applications.<br>* Experience with IT asset management, inventory control, and software licensing.<br>* Experience with hardware installation, maintenance, and troubleshooting.<br>* Experience working with network and system monitoring tools.<br>* Experience supporting CCTV and access control systems.<br>* Familiarity with data center operations and environmental monitoring.<br>* Experience coordinating with external vendors for procurement and technical support.<br>* Good documentation, communication, and problem-solving skills.<br>* Ability to work independently and manage multiple priorities.<br><br>Preferred Certifications<br><br>* Microsoft Certified Solutions Associate (MCSA) (or its current Microsoft equivalent)<br>* Microsoft Certified Solutions Expert (MCSE) (or its current Microsoft equivalent)<br>* Cisco Certified Network Associate (CCNA)<br>* Comp TIA A+ (preferred)<br>* ITIL Foundation (preferred)

To support the planning, coordination, monitoring, and delivery of strategic and operational projects, ensuring alignment with corporate objectives, governance frameworks, timelines, budgets, and stakeholder expectations. The role is responsible for ensuring effective project governance, risk management, reporting, and performance tracking to support successful project execution and organizational strategic goals. Follow up on the development of detailed project plans, including all related project models, in accordance with the governance systems implemented in the company. Monitor and coordinate with project managers and administrative units to ensure project alignment with organizational objectives, institutional needs, and strategic directions. Ensure the availability of required resources and operational support to enable successful project delivery. Monitor project progress and ensure adherence to approved timelines, budgets, and performance baselines. Coordinate and attend periodic project meetings to track performance and document progress, decisions, and actions. Develop, maintain, and regularly review project risk registers and mitigation plans. Ensure that project deliverables meet defined requirements, quality standards, and approved objectives. Provide regular structured reports to management on project status, achievements, risks, and challenges. Ensure systematic project closure in accordance with approved governance procedures and documentation standards. Prepare annual and quarterly performance reports, document lessons learned and share knowledge with project managers and stakeholders. Perform any other duties as assigned by the department in support of organizational objectives. Ensure to comply to the information Security policy of the company. Perform all other duties as delegated by the Head of section, or as per business requirements.<br>QUALIFICATIONS & CERTIFICATIONS:Bachelor’s degree in Business Administration, Project Management, Information Systems, or related field.• Professional certification preferred:• PMP / PRINCE2 / PMI-ACP / PMO Certification (desirable)• Minimum of 3–6 years of experience in project management, PMO, strategy, or related roles.• Experience in organizational governance, reporting, and stakeholder coordination is preferred

To support the planning, coordination, monitoring, and delivery of strategic and operational projects, ensuring alignment with corporate objectives, governance frameworks, timelines, budgets, and stakeholder expectations. The role is responsible for ensuring effective project governance, risk management, reporting, and performance tracking to support successful project execution and organizational strategic goals. Follow up on the development of detailed project plans, including all related project models, in accordance with the governance systems implemented in the company. Monitor and coordinate with project managers and administrative units to ensure project alignment with organizational objectives, institutional needs, and strategic directions. Ensure the availability of required resources and operational support to enable successful project delivery. Monitor project progress and ensure adherence to approved timelines, budgets, and performance baselines. Coordinate and attend periodic project meetings to track performance and document progress, decisions, and actions. Develop, maintain, and regularly review project risk registers and mitigation plans. Ensure that project deliverables meet defined requirements, quality standards, and approved objectives. Provide regular structured reports to management on project status, achievements, risks, and challenges. Ensure systematic project closure in accordance with approved governance procedures and documentation standards. Prepare annual and quarterly performance reports, document lessons learned and share knowledge with project managers and stakeholders. Perform any other duties as assigned by the department in support of organizational objectives. Ensure to comply to the information Security policy of the company. Perform all other duties as delegated by the Head of section, or as per business requirements.<br>QUALIFICATIONS & CERTIFICATIONS:Bachelor’s degree in Business Administration, Project Management, Information Systems, or related field.• Professional certification preferred:• PMP / PRINCE2 / PMI-ACP / PMO Certification (desirable)• Minimum of 3–6 years of experience in project management, PMO, strategy, or related roles.• Experience in organizational governance, reporting, and stakeholder coordination is preferred

To support the planning, coordination, monitoring, and delivery of strategic and operational projects, ensuring alignment with corporate objectives, governance frameworks, timelines, budgets, and stakeholder expectations. The role is responsible for ensuring effective project governance, risk management, reporting, and performance tracking to support successful project execution and organizational strategic goals. Follow up on the development of detailed project plans, including all related project models, in accordance with the governance systems implemented in the company. Monitor and coordinate with project managers and administrative units to ensure project alignment with organizational objectives, institutional needs, and strategic directions. Ensure the availability of required resources and operational support to enable successful project delivery. Monitor project progress and ensure adherence to approved timelines, budgets, and performance baselines. Coordinate and attend periodic project meetings to track performance and document progress, decisions, and actions. Develop, maintain, and regularly review project risk registers and mitigation plans. Ensure that project deliverables meet defined requirements, quality standards, and approved objectives. Provide regular structured reports to management on project status, achievements, risks, and challenges. Ensure systematic project closure in accordance with approved governance procedures and documentation standards. Prepare annual and quarterly performance reports, document lessons learned and share knowledge with project managers and stakeholders. Perform any other duties as assigned by the department in support of organizational objectives. Ensure to comply to the information Security policy of the company. Perform all other duties as delegated by the Head of section, or as per business requirements.<br>QUALIFICATIONS & CERTIFICATIONS:Bachelor’s degree in Business Administration, Project Management, Information Systems, or related field.• Professional certification preferred:• PMP / PRINCE2 / PMI-ACP / PMO Certification (desirable)• Minimum of 3–6 years of experience in project management, PMO, strategy, or related roles.• Experience in organizational governance, reporting, and stakeholder coordination is preferred

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>* Ensuring effective implementation and steward of TAG Management System, procedures and data verification tools within Company including interface with Contractor to deliver the data integrity* Performs data validation and reporting to monitor the data integrity and consistency of work done by Contractor<br>* Ensure fitness-for-purpose of data through execution of data validation and verification as appropriate* Ensure all activities are undertaken in compliance with Company Safety, Health and Environment and Quality policies, regulations and standards.<br>* Review the Tag Management System process/procedures and recommend appropriate actions to implementation, customization and troubleshooting.* Perform short-term and ADHOC analysis related to Tag reservation by end users.<br>* Monitor and evaluate the effectiveness of the updated Tag Management System after implementation and continuously refine and optimize as necessary.* Establish a robust change management process to facilitate the smooth transition from the current system and procedure to the updated versions, including appropriate training and communication to affected stakeholders.<br>* Implement a contingency plan in case any unforeseen issues or challenges arise during the design updates or implementation process, to minimize potential risks and disruptions to the project.* Maintain the data/taxonomy gateway, ensuring all data/taxonomy collection are validated and publish via Tag Management System<br>* Validate correctness and completeness of data collection from Major project/Contractors.* Work closely with each Major project team to ensure that the contractors and vendors understands the data requirements, and in ensuring that subsequent data collection is appropriately collected, for successful transfer to project database, both qualitative and quantitative aspects.<br>* Work closely with IT and related Stakeholder to customize and restructure the System to ensure the System meets required and fitness-for-purpose to End Users.* Carry out verification and validation of the data at appropriate stages of the project's life cycle, ensuring the consistency and quality of the data is aligned with progress of the project phase.<br>* Providing Technical support to all Assets to ensure Asset registry Integrity.* Managing/Administering the end-to-end Tag Management System related process<br>* Review of drawings, materials submittals, and packages related to Tag Management System* Attend all meetings and technical workshops related to Tag Management System<br>* Ensuring that the Projects deliverables meet Policy and Procedure* Performing integrity check and all administrative tasks related to Tag Management System<br>* Monitoring and supervising activities related to the Tag Management System and recommend projects / suggestions to ensure efficient and reliable operations.* Review and Develop equipment numbering strategies to ensure continuity of service and optimum performance of Systems<br>* Ensuring the PMT/Contractors are delivering Tags according to the Company's standards Requirements and Policy and Procedure* Ensures that all Taxonomy/Tags numbers are kept up to date in the Tag Management System<br>* Carries out various activities related to major projects for modifications and improvements to existing Tag Management system and its process* Acts as the focal point for Tag Management System engineering matters and provides expert technical advice to Management and other departments/divisions as required. Also troubleshoots complex or system problems and recommends sound and cost-effective solutions as the problems arise.<br>* Responsible for the support of Company Safety, environment and Quality policies and programs, and carrying out specific duties and responsibilities related to his job as spelled out in Management system documentation, policies, procedures, local documentation, Management System Manual, Safety Manual, and other related documents.* Meeting the requirements of the company's business plan and objectives.</p><br><br><ul> <li>Bachelor's degree or Diploma in engineering or Computer Science</li> <li>10 years' experience associated with Information and Document Management within the Oil &amp; Gas Construction Industry</li> <li>Knowledge of Engineering Design Systems preferably SPF, Bentley and Aveva engineering.</li> <li>Experience in using SAP, D2 Documentum and Power BI.</li> <li>Familiar with CFIHOS standard.</li> <li>Experience in managing large-scale projects with complex tagging requirements, including successful implementation and integration of data management systems.</li> <li>Full understanding of the EPC execution of data management, including the various phases, deliverables, and quality assurance processes.</li> <li>Strong coordination skills, extensive quality experience in responsible roles on major oil &amp; gas engineering &amp; construction projects</li> <li>Strong IT and coordination skills, extensive quality experience in responsible roles on major oil &amp; gas engineering &amp; construction projects</li> <li>Knowledge of Electronic Document Management Systems</li> <li>Experience with conducting audits &amp; assessing process-driven quality systems</li> <li>Very good written and spoken English.</li> <li>High computer literacy in both office and technical / engineering applications</li> <li>Very strong team working skills, with the ability to interact effectively with a wide range of stakeholders</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Day Rate in USD Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>10 Hours / 6 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>2 years, with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

The Teaching Assistant supports the delivery of high-quality educational and research programs as assinged by the manager by creating a positive and engaging learning environment. Working under the direction of the assingned manager, the Teaching Assistant provides academic and administrative support, helps supervise students, and contributes to student learning, well-being, and development. The role requires collaboration with instructors, students, and staff while maintaining compliance with University policies, safeguarding requirements, and applicable regulations in Qatar. This job profile should only be used for teaching assistant positions in Qatar.<br><br>TA Recruitment for IS Program (Fall 2026)<br><br>Teaching Assistant Position Advertisement<br><br>Title: Teaching assistant<br><br>Duties: Assist various instructors with information systems related courses.<br><br>Profile sought: The successful candidate must have demonstrable knowledge of different information systems topics such as application development, databases, web development, and IT project management. Proficiency in application programming in Python & R is highly desirable. Candidates will be evaluated on their academic achievements and records of prior experience.<br><br>Qualifications:<br><br>Bachelor's degree in Information Systems or a related field; a Master's degree is desirable but not required. Strong technical skills especially in programming Prior record of working with students especially in guiding student technical projects Good communication skills and strong social skills Only candidates residing in Qatar will be considered<br><br>Detailed Duties: <br><br>The position entails, but is not restricted to:<br><br>Collaborate with instructors in preparation of course materials Set up the technology needs of the course (e.g. upload, install, configure software applications, maintain students’ accounts, maintain and administer servers) Lead recitations, assist instructors in labs and/or classroom lectures. Grade student-produced work using an instructor supplied rubric or answer key Proctor exams Hold office hours Moderate discussions, maintain course materials on Canvas. Contribute to the planning and execution of educational and outreach events. Perform other tasks as assigned by the Information Systems Area Head or their delegate(s).<br><br>The candidate will benefit from close supervision of faculty instructors and working in an academic environment.<br><br>This is an entry level position, full time, starting 15 August 2026 ending June 30.<br><br>Application Process:<br><br>Interested candidates should submit a resume and a cover letter outlining their qualifications, experience and interest in the position. Position remains open until August 15.<br><br>Joining the CMU team opens the door to an array of exceptional benefits.<br><br>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Academic Program Support and Coordination<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full Time/Part time<br><br>Full time<br><br>Pay Basis<br><br>More Information: <br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong> We are looking for a motivated and results-driven IT Sales Executive to join our team. The ideal candidate will be responsible for generating new business opportunities, building strong client relationships, and selling IT products, software solutions, cloud services, managed services, and IT support solutions. The successful candidate should have excellent communication and negotiation skills, with a proven ability to achieve sales targets.</p><p><strong>Key Responsibilities</strong> Identify and develop new business opportunities through networking, cold calling, referrals, and lead generation. Promote and sell IT products, software, hardware, cloud solutions, cybersecurity solutions, managed IT services, and annual maintenance contracts (AMC). Meet with prospective clients to understand their business requirements and recommend suitable IT solutions. Prepare and deliver sales presentations, proposals, quotations, and product demonstrations. Negotiate pricing, terms, and contracts to successfully close sales. Build and maintain long-term relationships with new and existing customers. Coordinate with technical and support teams to ensure successful implementation of solutions. Maintain accurate records of sales activities, customer interactions, and opportunities using CRM software. Stay up to date with industry trends, emerging technologies, and competitor activities. Achieve monthly, quarterly, and annual sales targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor's degree in Business Administration, Information Technology, Marketing, or a related field.</p><p>2 5 years of experience in IT sales, technology solutions, or B2B sales.</p><p>Strong knowledge of IT products, software, networking, cloud computing, cybersecurity, and managed services.</p><p>Excellent communication, presentation, and negotiation skills.</p><p>Proven ability to achieve and exceed sales targets.</p><p>Proficiency in Microsoft Office and CRM tools.</p><p>Valid driving license is an advantage.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Shape the future of technology-enabled business transformation. Join Capco in Doha and help clients turn complex business challenges into practical, high-impact solutions by delivering clear requirements, improving processes, and supporting successful technology initiatives.</p><p>The Role</p><p>As an IT Business Analyst, you will support IT demand management by analysing business needs, documenting requirements, and enabling the successful delivery of IT4IT initiatives. Working closely with business and technology stakeholders, you will help prioritise demand, improve processes, and ensure solutions are aligned with business objectives.</p><p>What You ll Do</p><ul><li>Gather, analyse, and document business and functional requirements across IT initiatives.</li><li>Analyse current and future-state business processes, producing process maps and supporting documentation.</li><li>Facilitate stakeholder workshops and support business case development and demand prioritisation.</li><li>Maintain the demand backlog, ensuring requirements remain accurate, prioritised, and up to date.</li><li>Support technology delivery teams by providing clear analysis and ensuring solutions meet business needs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What We re Looking For</p><ul><li>At least 3 years' experience working as a Business Analyst within technology or change programmes.</li><li>Demonstrated experience gathering, documenting, and validating business and functional requirements.</li><li>Strong analytical, problem-solving, and documentation skills with excellent attention to detail.</li><li>Experience supporting technology delivery throughout the project lifecycle while working with diverse stakeholders.</li><li>Excellent communication and facilitation skills with the ability to build effective working relationships.</li></ul><p>Bonus Points For</p><ul><li>PMI Professional in Business Analysis (PMI-PBA) certification.</li><li>Experience with ServiceNow Strategic Portfolio Management (SPM).</li><li>Experience supporting IT demand management or IT4IT environments.</li><li>Knowledge of Agile delivery methodologies.</li><li>Experience working within consulting or large enterprise transformation programmes.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented <strong>ITS Engineer - ICT</strong>, seconded to our client from government sector in <strong>Doha, Qatar</strong>.</span></p><br><p><span>The role will support the Senior ICT Engineer in ensuring the availability, performance, security and resilience of RMC ICT infrastructure, including data centre environments, networks, virtualized platforms, hardware, software and associated systems supporting Intelligent Transport Systems (ITS).</span></p><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Monitoring and supporting <strong>Road Management Centre (RMC)</strong> systems to ensure required performance, availability and service levels.</span></li><li><span>Reviewing and witnessing <strong>ITS project commissioning</strong>, ensuring RMC hosting, configuration and network infrastructure meet Ashghal specifications and performance requirements.</span></li><li><span>Supporting the Senior ICT Engineer in the <strong>investigation, analysis and design</strong> of new projects and existing ITS assets, ensuring RMC infrastructure can meet required compute, network, storage and backup needs.</span></li><li><span>Supporting the management and performance monitoring of the <strong>RMC ICT and infrastructure maintenance contractor</strong>, ensuring availability targets for LAN, hardware and software systems are achieved.</span></li><li><span>Monitoring preventive maintenance activities and ensuring secondary and contingency measures are available and operational for RMC/DR control rooms and data centre equipment.</span></li><li><span>Monitoring the configuration and management of <strong>RMC virtualized environments</strong>, ensuring appropriate resource allocation and effective monitoring and alerting.</span></li><li><span>Monitoring <strong>RMC/DR firewall configurations and hardware change controls</strong>, ensuring changes are properly documented in line with ICT best practices.</span></li><li><span>Reviewing plans, specifications and estimates for roadway <strong>ITS implementation projects</strong>, assessing the suitability of RMC/DR data centre hardware and infrastructure and identifying additional resource requirements.</span></li><li><span>Supporting the resolution of technical issues, including substandard products, and providing <strong>technical guidance</strong> to project team members.</span></li><li><span>Coordinating with Ashghal ISD to ensure RMC operational technology aligns with IT security requirements and management measures.</span></li><li><span>Supporting studies on <strong>hosting options, cloud readiness and optimal ICT architectures</strong> for RMC environments.</span></li><li><span>Identifying technology trends and recommending improvements to the efficiency, reliability and performance of RMC and DR data centre environments.</span></li><li><span>Providing technical input into <strong>troubleshooting, fault investigation and triage</strong> activities and undertaking technical work within the scope of competence.</span></li><li><span>Maintaining up-to-date knowledge of industry best practices and applying these to support professional development.</span></li><li><span>Adhering to Health &amp; Safety policies, procedures and work instructions.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include<strong> 10+ years of relevant experience, including at least 5 years’ specialist experience in ICT infrastructure.</strong> partnered with a <strong>Bachelor’s Degree in Engineering, Information Technology, Computer Science or a relevant discipline</strong>.</span></p><br><ul><li><span>Holding <strong>Chartered Membership</strong> of an engineering or relevant professional body is advantageous.</span></li><li><span>Holding <strong>CCNA or equivalent certification</strong> related to network hardware, software and telemetry systems.</span></li><li><span>Demonstrating experience in <strong>data centre environments, virtualization, network infrastructure and service availability management</strong>.</span></li><li><span>Demonstrating experience in monitoring ICT infrastructure, fault management systems and maintenance contractors.</span></li><li><span>Establishing strong working relationships with <strong>clients, contractors, stakeholders and project teams</strong> and effectively supporting change.</span></li><li><span>Demonstrating the ability to influence and engage stakeholders and staff at all levels.</span></li><li><span>Being proficient in <strong>Microsoft Office, network management and fault management systems</strong>.</span></li><li><span>Communicating effectively in <strong>written and spoken English</strong>; Arabic language skills are preferred.</span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognize its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

Position: IT Project Manager - Consultant<br>Job Purpose Summary:The incumbent is primarily responsible for managing, coordinating and monitoring aportfolio of IT projects from initiation to closing and ensure that these projects are deliveredon schedule as per the strategy plan. Essential Duties & Responsibilities:- Manage assigned portfolio of projects in accordance with the IT Project managementmethodology to ensure successful execution of the project as measured by set goals andcustomer satisfaction.- Build and maintain strong and effective relationship with all other related departments andunits to achieve the successful project completion.- Build effective communications and manage vendor engagements to ensure contractualobligations are met at both ends.- Coordinate between various departments within IT to ensure the progress of the ongoingprojects.- Effectively communicate relevant project information to superiors and peers.- Report project progress and problems to management on a timely basis.- Prepare the project initiation reports, project status reports, project closure reports and allother requisite reports on a timely basis and communicate appropriately.- Minimize risk exposure by managing the scope and mitigating risk across projects.- Conduct/participate in team and client meetings, ensure team direction and objectivity.- Handle difficult project personnel situations directly, using appropriate discretion, and inliaison with the Human Capital function.- Understand system internals, architecture and limitations in deciding on methods of problemsolving.- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.- Ensure protection and security of project and other information from any unauthorizedaccess within the overall security policy of the Group.- Ensure high standards of confidentiality to safeguard commercially sensitive information.- Identify areas for professional development of self and act to enhance professionaldevelopment. Education/Experience Requirements:- Bachelor’s Degree.- Certification in Project Management (PMI).- MBA or Masters Degree is a plus.- Minimum 8 years’ experience in in managing IT projects in banking and financial services.- Training courses and certification in systems technology, management and banking is a plus Required Special Skills:- Strong project management skills.- Excellent oral and written communication skills in English.- Strong stakeholder management skills- Strong analytical, problem solving, decision-making and financial management skills.- Self-driven with well-developed leadership, motivational and team-building skills.- Good interpersonal skills.- Ability and willingness to learn and adapt.

About the role:Are you passionate about vendor management, service quality, and stakeholder engagement? We're looking for an experienced professional to help drive the success of a large-scale e-invoicing ecosystem by collaborating with external service providers, ensuring service excellence, and supporting regulatory compliance.<br>Key Responsibilities:Manage relationships with e-invoicing service providers and market vendors. Monitor vendor performance and service quality against agreed SLAs. Coordinate with internal business and IT teams to resolve issues and drive continuous improvement. Support vendor onboarding, awareness sessions, and standards alignment. Prepare service quality reports, performance dashboards, and management updates. Act as the primary liaison for vendor inquiries and escalations.<br>We're looking for professionals with:Bachelor's degree in Business Administration, Accounting, Information Systems, Economics, Public Administration, or a related field.9+ years of experience in vendor management, service quality, stakeholder engagement, or operational oversight. Experience working in government, public sector, or other regulated environments. Strong analytical, communication, reporting, and coordination skills. Experience with dashboards, performance monitoring, and vendor governance.

About the role:Are you passionate about vendor management, service quality, and stakeholder engagement? We're looking for an experienced professional to help drive the success of a large-scale e-invoicing ecosystem by collaborating with external service providers, ensuring service excellence, and supporting regulatory compliance.<br>Key Responsibilities:Manage relationships with e-invoicing service providers and market vendors. Monitor vendor performance and service quality against agreed SLAs. Coordinate with internal business and IT teams to resolve issues and drive continuous improvement. Support vendor onboarding, awareness sessions, and standards alignment. Prepare service quality reports, performance dashboards, and management updates. Act as the primary liaison for vendor inquiries and escalations.<br>We're looking for professionals with:Bachelor's degree in Business Administration, Accounting, Information Systems, Economics, Public Administration, or a related field.9+ years of experience in vendor management, service quality, stakeholder engagement, or operational oversight. Experience working in government, public sector, or other regulated environments. Strong analytical, communication, reporting, and coordination skills. Experience with dashboards, performance monitoring, and vendor governance.

About the role:Are you passionate about vendor management, service quality, and stakeholder engagement? We're looking for an experienced professional to help drive the success of a large-scale e-invoicing ecosystem by collaborating with external service providers, ensuring service excellence, and supporting regulatory compliance.<br>Key Responsibilities:Manage relationships with e-invoicing service providers and market vendors. Monitor vendor performance and service quality against agreed SLAs. Coordinate with internal business and IT teams to resolve issues and drive continuous improvement. Support vendor onboarding, awareness sessions, and standards alignment. Prepare service quality reports, performance dashboards, and management updates. Act as the primary liaison for vendor inquiries and escalations.<br>We're looking for professionals with:Bachelor's degree in Business Administration, Accounting, Information Systems, Economics, Public Administration, or a related field.9+ years of experience in vendor management, service quality, stakeholder engagement, or operational oversight. Experience working in government, public sector, or other regulated environments. Strong analytical, communication, reporting, and coordination skills. Experience with dashboards, performance monitoring, and vendor governance.

Position Purpose Summary Principal Information Security Assurance Engineer/ Specialist lead and enforce enterprise-wide security assurance initiatives by evaluating and strengthening security mechanisms across systems, applications, and databases. Conduct comprehensive audits to detect and prevent unauthorized or malicious activities by users and administrators. Drive the adoption and continuous improvement of a secure SDLC framework across the be IN. Oversee and execute regular penetration testing and vulnerability assessments to safeguard the integrity, confidentiality, and availability of information assets. Provide strategic, administrative, and technical leadership to support the Director of Information Security in developing and implementing robust cybersecurity strategies.<br>Key Responsibilities and Accountabilities Review audit log of user applications, profile administration activities and privileged users, review objects/services access and usage. Audit operational change due to the change request. Audit privileged level access and changes to services, applications, databases. Ensure security mechanisms are considered within the SDLC. Conduct periodically internal penetration testing in assigned areas and contribute to the assessment of the security posture across all of infrastructure and oversee scheduled and event/service driven external penetration testing. Conduct vulnerability scanning and be able to interpret the results. Tracks and coordinate the security patching activities with relevant teams and provide the required support. Assess change request for the risk it poses to application and databases security and review the subsequent impact on operations. Approve the request after checking for approval from necessary authorities. Examine mechanisms and technologies in achieving and optimizing security controls and processes. To provide support and analysis during and after a security incidents, as necessary. Analyzes general information assurance-related technical problems and provide support in solving these problems. Research security enhancements and make recommendations to management. Coordinate the activities related to Information Security Projects.<br>Education Minimum Bachelor Degree in IT, Computer Science, Cyber Security, Business Administration or related field.<br>Experience Minimum 6 years of experience in IT domain, penetration testing, professional experience in corporate Applications Security, Analysis and Solutions Delivery or in any similar role.<br>Please refer to our privacy policy to know more about how we process your personal data

Position Purpose Summary Principle Information Security Assurance Engineer/ Specialist lead and enforce enterprise-wide security assurance initiatives by evaluating and strengthening security mechanisms across systems, applications, and databases. Conduct comprehensive audits to detect and prevent unauthorized or malicious activities by users and administrators. Drive the adoption and continuous improvement of a secure SDLC framework across the be IN. Oversee and execute regular penetration testing and vulnerability assessments to safeguard the integrity, confidentiality, and availability of information assets. Provide strategic, administrative, and technical leadership to support the Director of Information Security in developing and implementing robust cybersecurity strategies.<br>Key Responsibilities and Accountabilities Review audit log of user applications, profile administration activities and privileged users, review objects/services access and usage. Audit operational change due to the change request. Audit privileged level access and changes to services, applications, databases. Ensure security mechanisms are considered within the SDLC. Conduct periodically internal penetration testing in assigned areas and contribute to the assessment of the security posture across all of infrastructure and oversee scheduled and event/service driven external penetration testing. Conduct vulnerability scanning and be able to interpret the results. Tracks and coordinate the security patching activities with relevant teams and provide the required support. Assess change request for the risk it poses to application and databases security and review the subsequent impact on operations. Approve the request after checking for approval from necessary authorities. Examine mechanisms and technologies in achieving and optimizing security controls and processes. To provide support and analysis during and after a security incidents, as necessary. Analyzes general information assurance-related technical problems and provide support in solving these problems. Research security enhancements and make recommendations to management. Coordinate the activities related to Information Security Projects.<br>Education Minimum Bachelor Degree in IT, Computer Science, Cyber Security, Business Administration or related field.<br>Experience Minimum 6 years of experience in IT domain, penetration testing, professional experience in corporate Applications Security, Analysis and Solutions Delivery or in any similar role.<br><br>Please refer to our privacy policy to know more about how we process your personal data