Financial Analyst Jobs in Qatar
1842 Jobs Found
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Job Summary <br> <p>The incumbent will be responsible for supporting department in the implementation of Portfolio Risk Appetite framework at Group, Region, Country and various Portfolio levels, monitoring of Risk Appetite and Portfolio performance against Risk appetite metrics as well as taking Risk mitigating actions, ensuring underlying data and reporting processes are effective and accurate, recommending portfolio optimisation by facilitating economic capital Risk contribution concept and portfolio correlations, contributing to portfolio Risk project activities, embedding business objectives ascertaining Risk Appetite and tolerance as they relate to future strategy of the Bank, taking into account the Board’s overall degree of Risk aversion, current financial situation, and external market factors. </p><br><p>Therefore, experience in the following key points is essential:</p><br><p> <span>• Credit Risk Models</span></p><br><p><span>• Portfolio Monitoring</span></p><br><p><span>• RAROC (Risk-Adjusted Return on Capital)</span></p><br><p><span>• Data Analysis and Problem Solving</span></p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder & Financial: - - - - - - - - </p><br><p>Bring insightful judgment in the interpretation of Risk information and its impact on the business model of the </p><br><p>Bank. </p><br><p>Management of fundamental prudential Risks of the Bank’s credit Risk </p><br><p>Support in the oversight and formulation of advice to the Senior Management on the current Risk exposures of </p><br><p>the Bank and future Risk strategy with due consideration to the current and prospective macroeconomic and </p><br><p>financial environment. </p><br><p>Continuously rate / highlight the high Risk sectors/ industries/ customer segments and take adequate and timely </p><br><p>mitigating actions / recommendations to reduce, diversify, shifting of these Risks. </p><br><p>Assess independently from business line executives, and with due regard to materiality, whether a proposed </p><br><p>product launch or the pricing of Risk in particular transactions is consistent with the Risk tolerance determined by </p><br><p>the Senior Management. </p><br><p>Implements KPI’s and best practices for Portfolio Risk Performance. </p><br><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise </p><br><p>benefits for the bank. </p><br><p>Act within the limits of the powers delegated to the incumbent. </p><br><p>B. Customer (Internal & External): - - - - - </p><br><p>Coordinate with Compliance to obtain updates on regulatory changes pertaining to Risk to assess their impact on </p><br><p>the Group’s different portfolio Risk profiles. </p><br><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </p><br><p>improvements in turn-around time. </p><br><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br><p>C. Internal (Processes, Products, Regulatory): - - - - - </p><br><p>Review and propose necessary changes to the existing portfolio management techniques and procedures for the </p><br><p>domestic and overseas business in light of changing market conditions based on Basel Committee </p><br><p>recommendations/ other best practices and QCB or any host regulator regulations and guidelines to ensure that a </p><br><p>sound environment for identifying, assessing, measuring, monitoring and controlling Risk is in place. </p><br><p>Introduce a mechanism for periodic reporting of the Group’s portfolio quality trends to the relevant management </p><br><p>levels. </p><br><p>In coordination with Credit, and other division heads, oversee the establishment of a portfolio limits structure </p><br><p>(sector, industry, product, currency, country, region etc.) for the Group for approvals and for managing the Risk </p><br><p>concentrations. </p><br><p>In coordination with different bodies in the Bank ensure availability of the necessary tools, systems, and MI reports </p><br><p>adequate for monitoring of limits that relate to borrowers, counterparties, cross-border Group entities and more </p><br><p>specifically excess over limit, past due loans, expired facilities, classification of advances per credit rating criteria, </p><br><p>related party exposure and credit concentration, . </p><br><p>Assist in identifying undue Credit Risk concentrations and in implementing new Portfolio Credit Risk Management </p><br><p>technologies. Reviews credit concentrations by asset segmentation in terms of credit facilities, industry sectors, </p><br><p>past due ageing and collateral coverages,</p><br><p>D. Learning & Knowledge: - Possess superior knowledge of portfolio credit Risk Management best practices including but not limited to </p><br><p>pertinent Basel II & Basel III Framework. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. </p><br><p>E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, </p><br><p>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control </p><br><p>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, </p><br><p>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the </p><br><p>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br><p>F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </p><br><p>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </p><br><p>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Has the ability to develop, plan, and implement short-and long-term goals. - Can work independently but at the same time could be a strong team contributor. </p><br> <br> <br><br> Education and Experience Requirements <br> <p>- Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - Professional certification such as FRM, CPA, and CFA etc. is a plus. - At least 10 years of experience in international banking with specific focus on Credit Risk & Portfolio Management.</p><br> <br> <br> </div>
The Restaurant Manager is responsible for managing the restaurant outlet with a focus on service standards, customer satisfaction, staffing, operational needs, and financial targets.<br>Key Responsibilities:Ensure that the staff deliver the brand promise and always provide exceptional guest service. Ensure that the staff provide excellent service to internal customers in other departments. Observe employee-guest interactions and coach staff in guest service skills as necessary. Ensure that all guest and internal customer complaints and enquiries are handled in a timely, courteous, and efficient manner, following through to ensure problems are resolved satisfactorily. Ensure that the outlet is operated in line with goals to maximize profitability while delivering on the brand promise. Assist the General Manager of Hospitality in preparing the Annual Business Plan and budget for the outlet. Support the General Manager of Hospitality in analyzing outlet business performance to facilitate accurate and meaningful forecasting. Proactively manage outlet financial targets and costs based on key performance indicators. Ensure that the operation complies with company and regulatory policies relating to financial record-keeping and money handling. Actively participate in weekly yield and revenue management meetings, overseeing the appropriate pricing structures to maximize yield and overall profits across the entire operation. Seize marketing and promotional opportunities to raise awareness and drive outlet revenues. Proactively support the General Manager of Hospitality and the Head of Marketing & Communications to implement the Annual Marketing Plan for F&B operations. Manage the outlet, pursuing excellence and quality in all aspects of the operation. Coordinate proactively and collaboratively with consultant-partner organizations to implement restaurant concept and ensure full delivery of brand promise. Ensure that the outlet and surrounding area are always kept clean and organized. Oversee the preparation and implementation of outlet manpower rosters to effectively meet operational needs. Monitor outlet operations, especially during peak business periods, making resourcing adjustments where necessary. Ensure that the operation and its staff flexibly support and collaborate with other departments. Ensure that the staff are up to date with the availability of seasonal and new items on the menu. Collaborate closely with the Head Chef/Executive Chef and team to optimize the outlet’s operation. Monitor and maintain the quality standards of food and beverage products served in the outlet, providing feedback to the Head Chef/Executive Chef and Team where appropriate. Implement quality management and regulatory compliance strategies by ensuring that all internal and international standards are effectively implemented, e.g., HACCP, health and safety standards, etc. Manage inventory, placing orders for supplies as required by operational needs and building good relationships with external suppliers and vendors. Maintain equipment to a high standard, obtaining technical support (as per operational procedures) to fix any equipment malfunctions in a timely manner. Establish clear direction, prioritize tasks, assign, and delegate responsibility, monitor individual performance, provide regular feedback, and take prompt action where necessary. Control costs by ensuring that the outlet operation minimizes waste, spoilage, and breakages. Drive operational profitability by upselling when opportunities to do so arise. Ensure that the operation complies fully with Company’s policies and procedures. Actively participate in F&B management meetings. Support banqueting and other activities as assigned by the General Manager of Hospitality. Perform any other duties assigned by the General Manager of Hospitality as necessary. Encourage and motivate employees, building trust, respect, and cooperation within the team. Ensure that a positive and harmonious work environment is maintained within the operation. Review and approve all HR-related issues ranging from staff personal issues (leaves, loan approvals) to manpower planning. Support the General Manager of Hospitality with the recruitment, selection, and orientation of outlet staff. Oversee the punctuality and appearance of outlet staff, ensuring that the correct uniform is worn and that staff maintain a high standard of personal appearance and hygiene, according to agreed upon grooming standards. Maximize the effectiveness of outlet staff by developing their skills and competencies through appropriate training, coaching, and/or mentoring. Conduct annual performance management reviews for outlet staff and support them in their professional development goals. Plan and implement effective training programs for staff members. Ensure that staff follow all company and local policies, rules, and regulations, including those related to health and safety, security, etc. Attend training sessions when required and keep up to date with industry developments/practices.<br>Qualifications:Degree in hospitality or relevant certification is preferred At least 6 years of relevant experience in the hospitality/restaurant industry<br>Key Attributes:Well-developed computing skills, including the understanding of relevant IT products and software (Microsoft Word, Excel, Power Point, and ERP)
We are looking for an experienced Industrial Hygienist Specialist to provide technical industrial hygiene and occupational health support during major Oil & Gas projects, including EPC, commissioning and start-up activities.<br>The role will focus on identifying, assessing and controlling workplace health hazards and ensuring effective occupational health protection throughout project start-up and handover to the operations team.<br>Duration Two (2) year initial contract with a possibility of extension.<br>Work location - Onshore (Ras Laffan/Doha HQ)<br> <br>Key Responsibilities<br>Develop, coordinate and implement Industrial Hygiene Programs (IHP) for major onshore and offshore projects.<br>Conduct Health Risk Assessments (HRA) to identify and evaluate occupational health hazards and workforce exposure.<br>Develop project-specific Exposure Assessment Strategies (EAS) based on HRA findings.<br>Plan and implement personal exposure monitoring programs for different Similar Exposure Groups (SEGs).<br>Conduct qualitative and quantitative assessments of workplace exposure risks.<br>Identify, assess and control workplace health hazards, including:<br>Chemical hazards<br>Physical hazards<br>Biological hazards<br>Noise and vibration<br>Heat stress<br>Radiation<br>Respiratory hazards<br>Ergonomic hazards<br>Develop and implement monitoring and control strategies for unacceptable exposures.<br>Establish appropriate engineering and non-engineering controls, including safe work practices and PPE, and evaluate their effectiveness.<br>Coordinate with Medical and HSE teams on occupational health issues and appropriate medical monitoring requirements.<br>Conduct Industrial Hygiene audits and inspections to identify gaps and ensure compliance with applicable standards and procedures.<br>Develop and deliver workplace health awareness and training programs covering exposure prevention, hazard communication, hearing conservation, heat stress, radiation protection, respiratory protection and ergonomics.<br>Develop competency and training programs related to Industrial Hygiene and occupational health.<br>Review and assess new chemicals, including routine and non-routine chemicals, to determine their suitability for use and recommend appropriate exposure controls.<br>Develop, review and improve Industrial Hygiene procedures, standards and processes.<br>Identify opportunities for continuous improvement and establish action plans and performance indicators.<br>Provide technical consultation and advice on complex Industrial Hygiene and occupational health issues.<br>Participate in HSE risk assessment workshops and communicate health-risk priorities and recommended mitigation measures.<br>Coordinate with project teams, contractors, consultants and other stakeholders on occupational health and Industrial Hygiene requirements.<br>Support the effective handover of Industrial Hygiene programs, monitoring equipment, records and procedures to the operating team following project start-up.<br>Ensure all activities comply with applicable company policies, regulatory requirements and internationally recognized Industrial Hygiene and occupational health standards.<br> <br>Qualifications<br>Bachelor's Degree in Industrial Hygiene, Chemical Engineering, Environmental Engineering, Chemistry, Environmental Health Sciences, or a related discipline.<br>Professional certification such as CIH, ROH or COH is highly desirable.<br>Additional safety qualifications such as CSP, CRSP or CMIOSH would be an advantage.<br>Experience & Technical Knowledge<br>Minimum 8 years of experience in Industrial Hygiene / Occupational Health & Safety, including at least 5 years of experience in the Oil & Gas, petrochemical or manufacturing industry.<br>Strong experience in Industrial Hygiene programs and exposure assessment.<br>Experience conducting Health Risk Assessments (HRA) and personal exposure monitoring.<br>Experience developing Exposure Assessment Strategies and Similar Exposure Group (SEG) assessments.<br>Strong knowledge of occupational health hazards and exposure control techniques.<br>Experience in both onshore and offshore environments is preferred.<br>Experience with Industrial Hygiene audits, inspections and compliance programs.<br>Knowledge of chemical safety, toxicology and workplace exposure limits.<br>Experience developing and delivering occupational health and Industrial Hygiene training.<br>Knowledge of applicable regulatory requirements and internationally recognized Industrial Hygiene standards.<br> <br>Skills & Competencies<br>Strong analytical and problem-solving skills.<br>Excellent knowledge of Industrial Hygiene principles and practices.<br>Strong communication and interpersonal skills.<br>Ability to provide technical advice to project and operations teams.<br>Ability to work effectively with multidisciplinary teams, contractors and external stakeholders.<br>Strong report-writing and presentation skills.<br>Good written and spoken English.<br>Ability to work independently and manage multiple project requirements.<br>Strong commitment to occupational health, safety and environmental standards.<br><br><br>People are our business worldwide<br> <br>Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables.
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<span>The Executive Account Manager will be responsible for managing and growing NetWitness business across Qatar, Bahrain, and Oman.<br> This role focuses on driving revenue, developing strategic customer relationships, managing partners, and expanding NetWitness’ presence across key enterprise, government, and critical infrastructure accounts.<br> The Executive Account Manager will act as the primary commercial point of contact for customers and partners, ensuring strong account planning, pipeline development, deal execution, and customer satisfaction.<br> Key Responsibilities: Develop and execute territory and account plans for Qatar, Bahrain, and Oman to achieve sales targets and business objectives.<br> Manage and grow existing customer relationships while identifying new business opportunities across enterprise, government, financial services, energy, telecom, and critical infrastructure sectors.<br> Build strong relationships with key decision-makers, including CISOs, CIOs, security leaders, procurement teams, and executive sponsors.<br> Drive the full sales cycle from lead generation, qualification, solution positioning, proposal development, negotiation, and deal closure.<br> Work closely with channel partners, distributors, system integrators, and MSSPs to expand market coverage and accelerate sales opportunities.<br> Collaborate with internal teams including pre-sales, professional services, customer success, renewals, legal, finance, and leadership to ensure successful deal execution and customer delivery.<br> Maintain accurate forecasting, pipeline management, and CRM updates.<br> Identify customer security challenges and position NetWitness solutions effectively across threat detection, response, SIEM, NDR, endpoint, and incident response use cases.<br> Support customer retention, renewals, upsell, and cross-sell opportunities.<br> Represent NetWitness at customer meetings, partner events, conferences, workshops, and executive briefings across the assigned territory.<br> Monitor market trends, competitive activity, and customer requirements across Qatar, Bahrain, and Oman.<br> Ensure high levels of customer satisfaction and act as an escalation point for commercial and account-related matters.<br> Minimum 5–8 years of enterprise sales or account management experience, preferably in cybersecurity, software, SaaS, or technology solutions.<br> Strong experience selling into GCC markets, with specific knowledge of Qatar, Bahrain, and Oman preferred.<br> Proven track record of achieving or exceeding sales targets.<br> Experience managing large enterprise and government accounts.<br> Strong understanding of cybersecurity solutions, SOC operations, threat detection, SIEM, NDR, endpoint security, incident response, and managed security services.<br> Experience working with channel partners, distributors, and system integrators.<br> Ability to manage complex sales cycles and engage with both technical and business stakeholders.<br> Strong negotiation, communication, presentation, and relationship-building skills.<br> Preferred Qualifications Existing customer and partner network in Qatar, Bahrain, and Oman.<br> Experience selling cybersecurity solutions to government, energy, telecom, banking, and critical infrastructure sectors.<br> Knowledge of regional procurement processes, compliance requirements, and public-sector sales cycles.<br> Arabic language skills are an advantage but not mandatory.<br> Key Skills Strategic account management Territory planning Enterprise sales Cybersecurity solution selling Channel management Forecasting and pipeline management Executive relationship management Negotiation and closing Customer success mindset Cross-functional collaboration Success Measures Achievement of annual sales quota and revenue targets.<br> Growth of NetWitness footprint across Qatar, Bahrain, and Oman.<br> Strong and accurate sales pipeline.<br> Successful partner engagement and channel development.<br> Customer retention, renewals, and expansion.<br> Improved executive relationships across strategic accounts.<br> High customer satisfaction and reduced account risk.<br> At NetWitness, we believe in challenging the established mindsets, approaches, and product categories in the information security industry.<br> Every product that we deliver to market is based on a core set of principles grounded in the major paradigm shifts in play and the implications that they have for our customers.<br> And we live by values that support our actions every day and in everything we do.<br> Do the right thing – by our customers, employees, and shareholders.<br>..think long-term, but act with a sense of urgency.<br> What we do matters – our work makes a difference in the world.<br> We give a damn – about our customers, about what we’re doing, about each other.<br>..we’re in this together.<br> We are a fun company – building cool products with technical insight that help our customers solve meaningful problems.<br> Our mission is delighting our customers with everything we do.<br> We provide thousands of customers around the world with essential security capabilities, leading with our Intelligence Driven Security Strategy and Vision, to protect their most valuable assets from cyber threats.<br> With Net Witness’s award-winning products, organizations effectively detect, investigate, and respond to advanced attacks; reduce IP theft and cybercrime.<br></span> </div>
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<p>Overview ***This position is physically located in the Qatar in support of LOGCAP*** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Under the supervision of the Senior Logistics Manager, the Supply and Services Manager provides management and oversight to Logistics functions at the assigned site in support of the LOGCAP V Qatar Task Order; specific activities include but are not limited to: Supply Support Activity (SSA) Bottle water & Ice service, Gray & Blackwater. Serves as a key customer contact for local activities, establishes milestones, monitors adherence to plans and schedules, identifies problems and obtains solutions, such as allocation of resources. Ensures all Logistics personnel, to include subcontractors, are trained, qualified and certified as needed to perform the requirements of the contract in an efficient, safe and cost-effective manner under the requirements specified in individual sections of the Performance Work Statement (PWS). Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Provides cost, schedule, and technical performance guidance to ensure successful completion of program objectives. + Coordinates with the Customer and Vectrus Leadership. + Oversees the coordination of work priorities and monitoring of methods, procedures, and programs. + Develops and maintains relationships and partnerships with customers, peers, and other stakeholders as required. + Performs other duties and assignments as required. Qualifications + Minimum Qualifications: One year related experience may be substituted for one year of education, if degree is required. + Bachelor’s Degree + Must be Secret Clearance eligible and/or able to obtain a Secret Clearance. + Must be a U.S. Citizen + Experience: + Must possess at least ten (10) years of multi-functional logistics experience relating to quartermaster, maintenance, and transportation and support services provided by the installation. + Preferred candidates will possess at least six (6) years of Army multi-functional logistics experience at a Supervisory level. + Experience managing government contracts highly desired. + Skills: + Shall be capable of providing analysis of practices and problems of all functions of the Logistics department to increase the effectiveness of logistics support provided by the installation. + Excellent communication and writing skills are required along with a working knowledge of computer operations to include spreadsheet, database, word processing and presentation applications. + Great organizational and management skills with a strong ability to work independent as a member of a robust team. + Supervisory/Budget Responsibilities: + Provides broad guidance and direction to a multinational team. + Working Conditions: + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard about ambient noise level. + Physical Requirements: + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. + Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Reservoir Engineer supports the identification, screening and evaluation of upstream oil and gas investment opportunities across the company’s New Ventures and Business Development portfolio.</p><br>
<p>The role provides reservoir engineering expertise across exploration, appraisal, development and producing assets, supporting opportunity screening, technical due diligence and investment decision-making. The position works closely with geologists, geophysicists and commercial teams to assess reservoir performance, development feasibility and resource potential.</p><br>
<p>The ideal candidate will bring global upstream experience, having worked across multiple countries, basins and operating environments, with the ability to rapidly assess reservoir performance and development potential in support of investment decision-making.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p><em><u>1. Opportunity Screening & Technical Evaluation</u></em></p><br>
<ul>
<li>Evaluate upstream investment opportunities including exploration acreage, appraisal assets, development projects and producing fields.</li>
<li>Conduct rapid reservoir engineering screening of acquisition targets, farm-in opportunities and licensing rounds.</li>
<li>Assess reservoir deliverability, recovery potential and development feasibility.</li>
</ul> <p><em><u>2. Reservoir Characterisation & Performance Analysis</u></em></p><br>
<ul>
<li>Evaluate reservoir properties including porosity, permeability, pressure behaviour and fluid characteristics.</li>
<li>Analyse well performance, production history and pressure data to assess reservoir performance.</li>
<li>Identify key reservoir uncertainties impacting resource recovery and development planning.</li>
<li>Support well placement decisions and production strategy development.</li>
<li>Identify data acquisition requirements including well tests, pressure surveys and production logging.</li>
</ul> <p><em><u>3. Resource & Reserves Evaluation</u></em></p><br>
<ul>
<li>Support estimation of resources and reserves across exploration, appraisal and producing assets.</li>
<li>Perform material balance analysis, decline curve analysis and reservoir performance forecasting.</li>
<li>Support probabilistic assessments of reservoir uncertainty and recovery potential.</li>
</ul> <p><em><u>4. Field Development Evaluation</u></em></p><br>
<ul>
<li>Evaluate field development concepts including well spacing, production strategies and recovery mechanisms.</li>
<li>Assess development scenarios, production profiles and recovery factors.</li>
<li>Provide reservoir engineering input into development planning and project economics.</li>
</ul> <p><em><u>5. Technical Due Diligence</u></em></p><br>
<ul>
<li>Participate in technical data room reviews during acquisitions, farm-ins and asset transactions.</li>
<li>Review reservoir models, development plans and production forecasts.</li>
<li>Identify technical risks, uncertainties and value opportunities associated with reservoir performance.</li>
</ul> <p><em><u>6. Production & Brownfield Evaluation</u></em></p><br>
<ul>
<li>Evaluate producing assets including reservoir performance, depletion behaviour and production optimisation opportunities.</li>
<li>Identify opportunities for <strong>infill drilling, workovers, secondary recovery or enhanced recovery methods</strong>.</li>
<li>Assess near-field exploration and development potential.</li>
</ul> <p><em><u>7. Portfolio Support</u></em></p><br>
<ul>
<li>Provide reservoir engineering input into portfolio screening and ranking of upstream opportunities.</li>
<li>Translate reservoir engineering insights into clear assessments of <strong>production potential, recovery factors and development risks</strong>.</li>
<li>Support preparation of technical materials for investment committees and senior management discussions.</li>
</ul>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>1. Reservoir Engineering Expertise & Strategic Management<br>Expert-level technical knowledge of reservoir engineering principles, analysis methodologies, and how to apply advanced techniques to subsurface evaluation. Strategic understanding of how reservoir performance drives asset value and business performance. Ability to establish technical strategy and direction for reservoir portfolios.<br>2. Global Upstream Operations & Diverse Environments<br>Deep understanding of upstream oil and gas operations across diverse operating environments, regulatory regimes, and basin characteristics. Knowledge of exploration, appraisal, development, and producing asset management. Understanding of upstream value chains from exploration through production and reserves depletion.<br>3. Resources & Reserves Estimation Frameworks<br>Comprehensive knowledge of resource/reserves estimation methodologies, probabilistic assessment, and regulatory compliance requirements. Understanding of material balance, decline curve, and volumetric approaches. Knowledge of reserves auditing and third-party verification processes.<br>4. Field Development & Production Strategy<br>Advanced understanding of field development concepts, well spacing decisions, recovery mechanisms, and production optimization. Knowledge of enhanced recovery methods and infill drilling opportunities. Understanding of production forecasting and economic evaluation of development scenarios.<br>5. Team Leadership & Organizational Development<br>Advanced capability in team leadership, talent development, and building high-performing technical organizations. Understanding of technical career development </p><br><br><br><u><b>Job Experience</b></u>
<br><ul>
<li>Minimum 10 years of upstream oil and gas industry experience, with exposure to international assets and working across different countries, basins and operating environments</li>
<li>Global upstream experience across exploration, appraisal, development and producing assets</li>
<li>Experience in asset evaluation, reserves assessment or technical due diligence preferred</li>
<li>Experience working in multidisciplinary and multicultural teams, integrating geology, geophysics, reservoir engineering, drilling, facilities and commercial inputs</li>
<li>Experience supporting investment decisions, acquisitions, farm-ins, licensing rounds or portfolio screening in an international upstream context</li>
</ul>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Drive Cost Optimization<br>Leadership<br>Provide Direction<br>Quality<br>Resilience<br>Speed of Execution<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree<br>Master's degree in Engineering or any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>A Cloud Solution Architect Intern(CSA) provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>Location: Doha, Qatar </strong></p><br><p><strong>About:</strong> <strong>Erada Program</strong> is Microsoft's program tailored for <strong>Qatari Nationals</strong>, aiming to accelerate Qataris employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>Microsoft Erada Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: The 6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an <strong>CSA</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul><p><strong>Responsibilities:</strong> </p><br><ul><li>Applies foundational technical knowledge of an architecture solution to meet business and information technology (IT) requirements and resolve identified technical constraints.</li><li>Acts as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, gaps, blockers, and insights that relate to the customer/partner with internal teams, using established channels.</li><li>Solicits input from others to contribute to proposals for viable solutions based on specific technical products. demonstrates basic technical concepts and proves those design solutions capability through design collaboration sessions with the customer/partner.</li><li>Supports research projects and contributes to scoping surveys for customers/partners to assess potential intellectual property (IP) needs or process changes.</li><li>Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.</li><li>Participates in discussions around architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value. Ensures that the customer's environment and applications are well-architected.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.</li><li>Qatari nationality.</li><li>Legally authorized to work in Qatar (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays strong stakeholder and relationship management across senior leaders, partners, and customers.</li><li>Excellent verbal and written communication, analytical and presentationskills.</li><li>Technical Certification in Cloud (e.g. Azure) are preferred but not required.</li><li>Change Management Certification (e.g. Prosci) are preferred but not required.</li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<p>The Senior Munitions Inspector is the technical expert and advisor for the USAF Munitions Surveillance Program (MSP). Appointed as the focal point for managing all of the Department's MSP and inspector's qualification/certification program, as addressed in DAFMAN 21-201. Also performs surveillance inspections of munitions to determine and identify serviceability, potential hazards and possible deterioration. This may include measuring, observing, inspecting, testing, analyzing, classifying and recording inspection results of inspections in the Theater Integrated Combat Munitions System (TICMS). Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p><p><b>Principal Accountabilities</b></p><ul><li>Diligently manages the MSP in accordance with DAFMAN 21-201 to include training, certification and evaluations of all assigned Munitions Inspectors to assure optimum reliance of the munitions stockpile.</li><li>Advises the Munitions Superintendent about all aspects of the MSP with recommended actions.</li><li>Monitors surveillance actions and performance of assigned Inspectors to avert negative trends.</li><li>Operates and analyzes applicable TICMS products to ensure they reflect total accuracy of the stockpile.</li><li>Inspects munitions and containers in accordance with 11A-1-10 and other applicable technical directives.</li><li>Consistently observes and enforces all USAF and host nation explosives safety, AFOSH and security standards during all munitions operations in assigned site and temporary duty locations.</li><li>In the event of an emergency, takes necessary control measures with timely response actions.</li><li>Conducts all munitions work according to established quality processes and technical standards, identifying potential problems and implementing timely, long-term solutions.</li><li>Accurately documents all serviceability and accountability actions in a timely manner.</li><li>Coordinates with Accountability Section and USAF MASO to resolve all serviceability and accountability discrepancies noted during any of the surveillance and/or inventory operations.</li><li>Conducts warehouse inventories and corrects any discrepancies, analyzing any potential negative trends.</li><li>Ensures USAF custody accounts are an integral part of the department master surveillance program.</li><li>Oversees the inspection and certification of munitions brass, residue and containers in accordance with 11A-1-60.</li><li>Reconditions, repairs and replaces defective or missing parts of munitions and containers.</li><li>Performs munitions storage warehousing actions according to DOD/USAF explosives standards.</li><li>Evaluates munitions production and equipment performance to identify negative trends and solutions.</li><li>Inspects and operates electronic test equipment, metal strapping equipment, stencil machines, heat sealers, pneumatic paint guns, air compressors and power tools according to established standards.</li><li>Prepares and delivers general and explosives safety briefings prior to initiating an explosives operation.</li><li>Performs entry-controller duties as required.</li><li>Works necessary hours, to include stand-by duties, to support mission requirements during peacetime and combat contingencies.</li><li>Performs other duties as assigned.</li><li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have intermediate level knowledge of the USAF Supply and Tech Order systems or US Service equivalent.</li><li>Must have intermediate level knowledge of current MIS applicable to PGM activities.</li><li>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel and Word programs.</li><li>May be required to operate material handling equipment.</li><li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li><li>High School diploma or equivalent required.</li><li>Must have completed formal USAF Munitions Systems training or US Service equivalent.</li><li>Must meet prerequisites for a Senior Munitions Inspector in accordance with DAFMAN 21-201.</li><li>Must have a minimum 2 years of experience as USAF Munitions Inspector within the past 48 months or have attended the AETC in-resident or Mobile Training Team course within the past 48 months.</li><li>Must have a minimum of seven years' experience with USAF Military Munitions or US service equivalent.</li><li>Must have a minimum of five years combined supervisory experience in USAF munitions activities and MMHE or US service equivalent.</li><li>Must be capable attending the USAF Munitions Inspector Course.</li><li>Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain Secret Clearance.</li><li>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</li><li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li><li>Ability to travel domestically and internationally.</li><li>Must have normal color perception and depth of vision.</li><li>Preferred USAF munitions storage, maintenance, control and inspection procedures experience.</li><li>Preferred TICMS, MC2, TMRS and IMDS/DPAS M&U for Munitions and MMHE experience.</li><li>Preferred intermediate experience in the operation of forklifts and tractor trailers.</li><li>Preferred CCAF degree in Munitions Management.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are looking for a <strong>Lead Data Governance</strong>for one of our clients with the following details:</p><br>
<p><strong>Start Date: September 2026 </strong></p><br>
<p><strong>Duration: 31-Aug-2027</strong></p><br>
<p><strong>Location: Doha, Qatar </strong></p><br>
<p><strong>Work status: Residential, Single</strong></p><br>
<p>QUALIFICATIONS & EXPERIENCE </p><br>
<ul>
<li>Bachelor’s degree from an accredited university in Information Management or an engineering/business related equivalent.</li>
<li>10+ years of experience in Data Management for Oil and Gas Upstream/Downstream Operations and Major Capital Projects.</li>
<li>5+ years of experience in a management/lead position working through the definition and implementations of similar engineering information projects.</li>
<li>Strong hands-on experience in building data governance strategy, framework, roadmaps, decision making bodies and on boarding data roles (data owners/stewards)</li>
<li>Solid track record implementing scalable data governance technology stacks (including business glossary, data lineage, data quality)</li>
<li>Good understanding of the data solutions used for different Data Management needs such as Data visualization and BI, data science, data warehouses/lakes, Master data Management, data modeling Enterprise Document Management solutions...etc</li>
<li>Experience in Change Management, Program management and Stakeholder management</li>
<li>Experience in data integration methods</li>
<li>Good understanding of Upstream and Downstream DIM requirements</li>
<li>Good Knowledge of Database systems, EDMS solutions and BI Technologies</li>
<li>Good Knowledge of Applications Architecture, Information Security Principles</li>
<li>Fluent English both spoke and written</li>
</ul>
<p> ACTIVITIES </p><br>
<p><strong>Manage enterprise data governance framework, strategy, and maturity</strong></p><br>
<ul>
<li>Lead the data governance to promote data access, quality, and analytical capability. Governance can include a user training program, a data roles model, and data standards. Strives to reduce the cost of managing data and increase the value of the data.</li>
<li>Lead the improvement of data literacy across COMPANY to upskill the organization on the value and use of data</li>
<li>Measure enterprise data governance maturity and set yearly plans to improvement goals</li>
<li>Represents the DM team and enterprise data stewards at leadership meetings. Develops and gives oral presentations on the power and value of data. Leads and/or serves on steering committees and helps leadership use its data effectively at these meetings. (i.e. Data Community, Data Council...etc)</li>
<li>Applies expert knowledge and standards to analyze enterprise results and reports. Recommends and pursues collaboration and provides appropriate technical guidance to ensure the success of such collaborations. Interacts with business areas and IT on DM solutions.</li>
</ul>
<p><strong>Embed the data governance practices in AI, advanced analytics, digital use cases and data platform operations</strong></p><br>
<ul>
<li>Participate in scoping AI, Advanced Analytics, digital use cases and vendor proposals evaluations</li>
<li>Ensure data quality rules are defined and developed, Data lineage for technical metadata are captured, business glossary is captured and approved by data stewards according to every digital use case data needs</li>
<li>Establish and advance the enterprise AI Governance framework by defining AI agent operating boundaries, implementing governance controls and data quality assurance mechanisms, and delivering a strategic AI Governance roadmap that strengthens governance maturity, mitigates risk, and enables the responsible scaling of AI initiatives across the organization.</li>
<li>Ensure the onboard of the digital use case owners and data stewards on the data governance tools to monitor their data usage, quality, and assignment</li>
<li>Enable digital use cases master data management scope by defining the data quality checks</li>
<li>Responsible for ensuring the data certification standard is followed, through the validation of data at source and destination are align for any data load or migration activity for digital use cases or application changes</li>
</ul>
<p><strong>Implement and maintain solutions to manage data governance</strong></p><br>
<ul>
<li>Lead the identification and configuration of data hierarchy, roles, catalog, quality, and business glossary for enterprise COMPANY data on Data Governance tools leveraging Oil and Gas standard practices</li>
<li>Lead the prioritization, development and maintaining controls on data quality and sources to effectively manage risk associated with the use of data and analytics, as well as work with every entity to improve the finding and report issues to senior management per department</li>
<li>Responsible for capturing business data challenges and propose solutions to overcome it</li>
<li>Report the progress and challenges to senior management through Data Council and DPG Steer Co.</li>
</ul>
<p><strong>Defines polices, standards and guidelines for data governance</strong></p><br>
<ul>
<li>Lead the develop of data management policies, procedures, and guidelines relevant to the data management company needs</li>
<li>Lead the development and implementation of enterprise metadata standards, guidelines, and processes to ensure quality metadata and support for ongoing data governance</li>
<li>Ensure and monitor the adherence to all data policies, procedures, and guidelines</li>
<li>Govern and overlooks the data sources to ensure its alignment with policies and best practices of handling stored data.</li>
<li>Aligns with the data operations to ensure it fulfils the data governance requirements</li>
<li>Upskills developees on data governance and management</li>
</ul>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Site Inspector-QA QC
<p><strong>Role Objective: </strong>To ensure that all design, procurement, construction, testing, commissioning and handover activities are executed in accordance with the Contract Documents, approved drawings, project specifications, Company standards, requirements, applicable statutory regulations and the approved Quality Management System, while maintaining the highest standards of workmanship throughout the project lifecycle.</p><br> <p><strong>4.1 </strong><strong>Key Accountabilities</strong></p><br> <ul><li>Review and monitor the Contractor's Project Quality Plan (PQP), Inspection and Test Plans (ITPs), Method Statements and quality procedures to ensure compliance with project requirements.</li><li>Review material submittals, technical submittals and manufacturers' documentation to verify compliance with approved specifications before procurement and installation.</li><li>Monitor and witness inspections for architectural, structural, mechanical, electrical, ELV, fire protection and specialist systems to verify compliance with approved drawings and specifications.</li><li>Conduct regular site quality inspections, identify quality deficiencies, issue observations and Non-Conformance Reports (NCRs), and verify the implementation of corrective and preventive actions.</li><li>Review Requests for Inspection (RFIs), material delivery inspections and factory acceptance documentation to ensure only approved materials and workmanship are incorporated into the project.</li><li>Monitor compliance with approved mock-ups, sample panels and benchmark installations before commencement of full production works.</li><li>Review laboratory testing reports, third-party inspection reports, testing and commissioning procedures, Test, Adjusting and Balancing (TAB) reports and integrated system testing documentation.</li><li>Verify completion of snagging, de-snagging and punch list activities prior to Practical Completion and Final Handover.</li><li>Participate in quality audits, progress meetings, technical coordination meetings and site inspections with Company, consultants and contractors.</li><li>Maintain comprehensive quality records, inspection registers, NCR logs, quality statistics and project documentation.</li><li>Assist in the review of payment applications by confirming the quality and completion status of executed works.</li><li>Promote continual improvement initiatives and ensure full implementation of the Project Quality Management System throughout all phases of the project<ol><li><strong>General Responsibilities in Quality, Environmental & Occupational Health & Safety Management Systems </strong><ol><li>Aware of the QHSE Management System.</li><li>Understand the importance of conformance to the QHSE Policy and procedures and to the requirements of QHSE management system.</li><li>Aware of the Customer Requirements (where relevant).</li><li>Aware of the Significant Environmental Aspects and Occupational Hazards / risk in this area of operation.</li><li>Understand the potential consequences of deviations from approved procedures, specifications and safety requirements.</li><li>Aware of current Objectives and Targets in this area and what is the current status.</li><li>Aware of mergency Preparedness & Response.</li><li>Aware of Security Requirements, sexual exploitation and abuse or gender based violence.</li></ol></li></ol></li></ul> <p><strong>Part 5. Working Conditions & Hazards</strong></p><br> <p><strong>CHOOSE ONE:</strong></p><br>
<ul><li> Normal office facilities (own office with desk, access to telephone)</li><li> Some exposure to heat, cold, dirt, noise and rainy weather conditions; some time away from duty station, exposure to</li><li> outdoor conditions</li><li> Some exposure to severe disagreeable conditions noise moisture, dust, excessive temperature, considerable dirt.</li><li><strong>CHOOSE ONE:</strong></li><li> Very slight chance of accident or health hazard, usual office situation</li><li> Exposure to security threats and/or other injury could occur in the course of work. Minor accidents possible.</li><li> Job requires working with moving equipment that could inflict injuries; health hazards due to unsanitary conditions;</li><li> There is exposure to serious injuries through some hazardous circumstances involving handling of equipment; may cause </li><li> illness, incapacity and loss of time.</li><li> There is likelihood of frequent exposure to hazards or conditions may cause total disability or death. Requires constant use of</li></ul> <p> safety equipment.</p><br> <p><strong>Part 6. Job Requirement</strong></p><br> <p><strong>Educational Qualifications</strong></p><br> <ul><li>Bachelor's Degree in Civil Engineering.</li><li>ISO 9001 Lead Auditor or Internal Auditor Certification is highly desirable.</li><li>Certified Quality Engineer (CQE) or equivalent professional certification is an advantage.</li></ul> <p><strong>Experience</strong></p><br> <ul><li>Minimum 10 years of professional experience in Quality Assurance and Quality Control for building construction projects.</li><li>Minimum 5 years of experience in commercial office fit-out or high-end interior projects.</li><li>Proven experience in Design & Build contracts.</li><li>Strong knowledge of inspection procedures, material approvals, testing and commissioning processes and quality management systems.</li><li>Experience in Qatar and familiarity with Qatar Construction Specifications (QCS), Qatar Civil Defense (QCD) requirements and local authority regulations.</li></ul> <p><strong>Behavioral Competencies</strong></p><br> <p><strong>Technical Competencies</strong></p><br> <p>Integrity and Professional Ethics</p><br>
<p>Communication Skills</p><br>
<p>Attention to Detail</p><br>
<p>Analytical Thinking</p><br>
<p>Problem Solving</p><br>
<p>Decision Making</p><br>
<p>Planning and Organizing</p><br>
<p>Teamwork</p><br>
<p>Time Management</p><br>
<p>Report Writing</p><br> <p>ISO 9001 Quality Management Systems</p><br>
<p>Project Quality Plans (PQP)</p><br>
<p>Inspection & Test Plans (ITPs)</p><br>
<p>Method Statement Review</p><br>
<p>Material Submittal Review</p><br>
<p>Shop Drawing Review</p><br>
<p>Requests for Inspection (RFIs)</p><br>
<p>Non-Conformance Report (NCR) Management</p><br>
<p>Corrective & Preventive Action (CAPA)</p><br>
<p>Factory Acceptance Testing (FAT)</p><br>
<p>Site Acceptance Testing (SAT)</p><br>
<p>Testing & Commissioning</p><br>
<p>Test, Adjusting & Balancing (TAB)</p><br>
<p>Snagging & Handover</p><br>
<p>Document Control</p><br>
<p>Quality Auditing</p><br>
<p>Qatar Construction Specifications (QCS)</p><br>
<p>Microsoft Office Suite</p><br>
<br>
<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Your Role Magic happens when you bring great people together! Architecture & Solution Design Define end-to-end UOC solution architectures on AVEVA System Platform / Operations Management Interface (OMI): object model design, galaxy topology, redundancy, and multi-site federation. Lead the end-to-end design and architecture of AVEVA UOC solutions, including System Platform configuration, Galaxy design, and integration of plug-in applications, analytics, GIS mapping, CCTV, ERP, and engineering data (P&IDs, historians, SCADA). Translate business and operational requirements into a scalable UOC architecture, selecting and adapting industry solution templates and content-library components for the relevant vertical (oil & gas, power, mining, water/wastewater, data centers, smart cities, renewables). Design the data integration layer across OT and IT sources: PI System and other historians, DCS/SCADA (via OPC UA/DA, MQTT), alarm systems, CMMS, LIMS, and enterprise applications, respecting IEC 62443 zone and conduit models. Lead the information design of control room and collaboration environments: KPI hierarchies, role-based displays, and escalation logic grounded in high-performance HMI principles (ISA-101) and abnormal situation management practice. Architect deployments for constrained environments: air-gapped and firewalled national oil company sites, DMZ-hosted architectures, and offline installation and patching regimes. Delivery Leadership Lead UOC delivery teams through requirements workshops, design, configuration, FAT/SAT, commissioning, and operational handover. Plan and control the technical scope: estimates, work breakdown, design reviews, and quality gates across the project lifecycle. Run operator and stakeholder engagement: display design reviews with panel operators, shift supervisors, and integrated operations leadership to ensure adoption, not just installation. Coordinate with client OT/IT, cybersecurity, and infrastructure teams on servers, virtualization, networking, and domain integration. Practice Development & Pre-Sales Act as the practice's UOC technical authority in pre-sales: demonstrations, proof-of-concept builds, solution write-ups, and RFQ/RFP technical responses. Codify reusable practice IP: reference architectures, display style guides, object template libraries, integration adapters, and delivery runbooks under the practice document register. Work with the practice's industrial AI engineers to surface analytics and AI outputs (soft sensors, anomaly detection, alarm analytics, AI-generated shift insights) into UOC displays as actionable operator guidance. Mentor application engineers toward independent System Platform/OMI delivery capability. Quality, Security & Governance Ensure compliance with client cybersecurity requirements and IEC 62443 across all interfaces between the UOC environment and OT systems. Maintain configuration management, backup/recovery strategy, and as-built documentation for all UOC environments. Define operational KPIs, alarms, and role-based visualizations that unify data across multiple sites, fleets, or departments into a single command-and-control view.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>About You</b></p><p>Required</p><p>Bachelor s degree in engineering (Electrical, Instrumentation, Chemical, or Computer Science).</p><p>10+ years in industrial automation or operations software delivery, with 5+ years hands-on AVEVA System Platform (Wonderware) experience including OMI, and at least two delivered UOC or integrated operations center programme.</p><p>Strong integration track record: OPC UA/DA, MQTT/Sparkplug, historian interfaces (PI System, AVEVA Historian), and REST/SQL-based enterprise integration.</p><p>Solid understanding of control room operations, alarm management (ISA-18.2/IEC 62682), and high-performance HMI design (ISA-101).</p><p>Working knowledge of OT infrastructure: Windows Server, virtualization (VMware/Hyper-V), Active Directory, thin clients, and network segregation in IEC 62443-governed environments.</p><p>Demonstrated team leadership on multi-engineer delivery projects, including estimation and design review responsibility.</p><p>Strong client-facing skills, with experience running workshops, presenting technical solutions, and managing stakeholder expectations.</p><p>Preferred</p><p>GCC delivery experience with national oil companies and familiarity with their approval, HSE, and site processes.</p><p>Experience with AVEVA PI Vision, AVEVA Reports, and mobile/remote operations use cases.</p><p>Exposure to AVEVA AIM/digital twin integration and 3D/engineering data surfacing in operations displays.</p><p>Scripting/development capability (Python, .NET/C#, JavaScript) for custom OMI apps, adapters, and automation of configuration tasks.</p><p>Familiarity with AI/ML in operations: predictive analytics, alarm rationalization analytics, and LLM-assisted operator support concepts.</p><p>Familiarity with AVEVA CONNECT and the AVEVA Flex subscription/licensing model.</p><p>AVEVA certifications in System Platform/OMI.</p><p>Arabic language skills are an advantage.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span>The Executive Account Manager will be responsible for managing and growing NetWitness business across Qatar, Bahrain, and Oman.<br> This role focuses on driving revenue, developing strategic customer relationships, managing partners, and expanding NetWitness’ presence across key enterprise, government, and critical infrastructure accounts.<br> The Executive Account Manager will act as the primary commercial point of contact for customers and partners, ensuring strong account planning, pipeline development, deal execution, and customer satisfaction.<br> Key Responsibilities: Develop and execute territory and account plans for Qatar, Bahrain, and Oman to achieve sales targets and business objectives.<br> Manage and grow existing customer relationships while identifying new business opportunities across enterprise, government, financial services, energy, telecom, and critical infrastructure sectors.<br> Build strong relationships with key decision-makers, including CISOs, CIOs, security leaders, procurement teams, and executive sponsors.<br> Drive the full sales cycle from lead generation, qualification, solution positioning, proposal development, negotiation, and deal closure.<br> Work closely with channel partners, distributors, system integrators, and MSSPs to expand market coverage and accelerate sales opportunities.<br> Collaborate with internal teams including pre-sales, professional services, customer success, renewals, legal, finance, and leadership to ensure successful deal execution and customer delivery.<br> Maintain accurate forecasting, pipeline management, and CRM updates.<br> Identify customer security challenges and position NetWitness solutions effectively across threat detection, response, SIEM, NDR, endpoint, and incident response use cases.<br> Support customer retention, renewals, upsell, and cross-sell opportunities.<br> Represent NetWitness at customer meetings, partner events, conferences, workshops, and executive briefings across the assigned territory.<br> Monitor market trends, competitive activity, and customer requirements across Qatar, Bahrain, and Oman.<br> Ensure high levels of customer satisfaction and act as an escalation point for commercial and account-related matters.<br> Minimum 5–8 years of enterprise sales or account management experience, preferably in cybersecurity, software, SaaS, or technology solutions.<br> Strong experience selling into GCC markets, with specific knowledge of Qatar, Bahrain, and Oman preferred.<br> Proven track record of achieving or exceeding sales targets.<br> Experience managing large enterprise and government accounts.<br> Strong understanding of cybersecurity solutions, SOC operations, threat detection, SIEM, NDR, endpoint security, incident response, and managed security services.<br> Experience working with channel partners, distributors, and system integrators.<br> Ability to manage complex sales cycles and engage with both technical and business stakeholders.<br> Strong negotiation, communication, presentation, and relationship-building skills.<br> Preferred Qualifications Existing customer and partner network in Qatar, Bahrain, and Oman.<br> Experience selling cybersecurity solutions to government, energy, telecom, banking, and critical infrastructure sectors.<br> Knowledge of regional procurement processes, compliance requirements, and public-sector sales cycles.<br> Arabic language skills are an advantage but not mandatory.<br> Key Skills Strategic account management Territory planning Enterprise sales Cybersecurity solution selling Channel management Forecasting and pipeline management Executive relationship management Negotiation and closing Customer success mindset Cross-functional collaboration Success Measures Achievement of annual sales quota and revenue targets.<br> Growth of NetWitness footprint across Qatar, Bahrain, and Oman.<br> Strong and accurate sales pipeline.<br> Successful partner engagement and channel development.<br> Customer retention, renewals, and expansion.<br> Improved executive relationships across strategic accounts.<br> High customer satisfaction and reduced account risk.<br> At NetWitness, we believe in challenging the established mindsets, approaches, and product categories in the information security industry.<br> Every product that we deliver to market is based on a core set of principles grounded in the major paradigm shifts in play and the implications that they have for our customers.<br> And we live by values that support our actions every day and in everything we do.<br> Do the right thing – by our customers, employees, and shareholders.<br>..think long-term, but act with a sense of urgency.<br> What we do matters – our work makes a difference in the world.<br> We give a damn – about our customers, about what we’re doing, about each other.<br>..we’re in this together.<br> We are a fun company – building cool products with technical insight that help our customers solve meaningful problems.<br> Our mission is delighting our customers with everything we do.<br> We provide thousands of customers around the world with essential security capabilities, leading with our Intelligence Driven Security Strategy and Vision, to protect their most valuable assets from cyber threats.<br> With Net Witness’s award-winning products, organizations effectively detect, investigate, and respond to advanced attacks; reduce IP theft and cybercrime.<br></span> </div>
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<span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>Fintech is one of the fastest growing areas in Agoda and we are rapidly expanding our tech team. We work closely with the finance business team and our Fintech product owners to reduce risk, drive efficiencies and move on new market opportunities in this exciting field. We have a wide range of projects from traditional finance to cutting-edge customer fintech. For example, reconciliation using Big Data technologies, growing and optimizing customer payments options, tax calculations in milli-second response times and a mesh of supplier payment options like virtual credit cards. It’s a hot field and the perfect mix of data engineering and backend engineering.<br><br>The Opportunity<br><br>In this role, you will not only develop robust backend systems but also architect and maintain scalable data pipelines and storage solutions that support complex data collection, processing, and analysis. Your dual expertise in backend and data engineering will play a crucial role in optimizing our financial technology solutions and driving informed business decisions through reliable data insights.<br><br>In This Role, You’ll Get to<br><br>Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring Design, develop and maintain platforms and data pipelines across fintech Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands of the financial landscape Write great code and help others write great code – mentor people in your team and wider Collaborate with other teams and departments Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs. Leadership at Agoda isn’t just managing tasks but inspiring innovation and driving vision into reality Foster Cross-Functional Collaboration: work with diverse teams to drive forward product and technology goals Shape our future team: Play a pivotal role in recruiting and onboarding exceptional talent<br><br>What You’ll Need To Succeed<br><br>8+ years of experience with strong proficiency in Java, Kotlin, Scala with a proven track record of developing high-performance applications in production settings. Insightful experience with big data technologies like Hadoop, real-time processing frameworks (e.g., Apache Spark), and advanced knowledge of SQL and data architecture Thinks in systems: their edge cases, failure modes, and life cycles Uses a metrics driven approach and can make informed decisions using data You are passionate about the craft of software development and constantly work to improve your knowledge and skills Experience with Scrum/Agile development methodologies Excellent verbal and written English communication skills Experience with operational excellence and a deep understanding of metrics, alarms and dashboards<br><br>It’s Great If You Have<br><br>Experience working in a modern Fin Tech or Payments organization Domain knowledge in any of these areas: financial reconciliation, financial reporting, tax, payout methods like virtual credit cards or customer payments Hands-on experience working with technologies like Spark for data processing, ETLs for data pipelines and queueing systems (Kafka, Rabbit MQ) Core engineering infrastructure tools like Git Lab for source control and Continuous Integration, Kubernetes Experience developing, maintaining and debugging large-scale distributed systems Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved <br><br>This position is based in Bangkok, Thailand (Relocation Provided)<br><br>#AlRayyan #Amsterdam #Austin #Bali #Bandung #Bangalore #Bangkok #Barcelona #Berlin #Bucharest #Cape Town #Chicago #Cologne #Dallas #Detroit #Dubai #Dublin #Hong Kong #Jakarta #Johannesburg #Kyiv #London #Manchester #Manila #Munich #Gurugam #Noida #New York #Oslo #Paris #Riga #Saint Petersburg #San Francisco #San Jose #Seattle #Seoul #Singapore #Stockholm #Sydney #Taipei #Tainan #Tel Aviv #Toronto #Vancouver #Vilnius #Warsaw<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Additional Information<br><br>Job Number 26110727<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br><br>CANDIDATE PROFILE<br><br>Education And Experience<br><br> High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Assisting in Leading Kitchen Operations for Property<br><br> Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.<br><br>Setting and Maintaining Goals for Culinary Function and Activities<br><br> Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br><br>Ensuring Exceptional Customer Service<br><br> Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br><br>Additional Responsibilities<br><br> Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p><strong>About Raffles & Fairmont Doha</strong></p><br><p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.</p><br><p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.</p><br><p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.</p><br><p>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.</p><br><p><strong>About the Application Process</strong></p><br><p>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Executive Assistant Manager - Food & Beverage.</p><br><p>As the Executive Assistant Manager - Food & Beverage, you will provide strategic and operational leadership across the Food & Beverage division at Raffles & Fairmont Doha, supporting the overall F&B vision, commercial strategy, and luxury positioning of both brands. You will drive revenue growth, profitability, operational excellence, and exceptional guest experiences across all F&B outlets and services.</p><br><p>You will lead and develop high-performing teams, strengthen leadership capabilities, and use performance insights to optimise revenue, costs, productivity, and service standards. Working closely with the executive leadership, you will translate strategic priorities into effective execution while identifying opportunities to elevate the F&B offering and strengthen the property’s market position.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Support the strategic direction of the Food & Beverage division, translating business objectives into focused commercial and operational priorities</li><li>Partner with the hotel's leadership team to drive revenue growth, profitability, market positioning, and long-term F&B performance</li><li>Oversee the operational performance of restaurants, bars, banqueting, in-room dining, and other F&B touchpoints, ensuring consistent execution of strategic plans</li><li>Analyse revenue, profitability, labour productivity, food and beverage costs, guest feedback, and market trends to identify opportunities and guide decision-making</li><li>Contribute to annual budgets, business plans, forecasting, capital planning, and commercial initiatives that support sustainable growth</li><li>Identify and develop new concepts, revenue streams, partnerships, and guest experiences that enhance the luxury positioning of Raffles & Fairmont Doha</li><li>Drive service excellence and operational consistency, ensuring F&B experiences reflect the distinctive standards and personality of both luxury brands</li><li>Lead and develop F&B leadership teams, strengthening accountability, succession planning, talent development, and a culture of high performance</li><li>Work cross-functionally with Culinary, Finance, Sales & Marketing, Rooms, and other stakeholders to align F&B strategy with wider business objectives</li><li>Maintain strong operational visibility through regular performance reviews, outlet engagement, and structured follow-up on key business priorities</li><li>Champion innovation, sustainability, and continuous improvement across the F&B operation while balancing guest expectations with commercial realities</li><li>Ensure adherence to brand standards, food safety, regulatory requirements, and operational controls across the division</li><li>Act as a key strategic partner, providing insight, leadership, and execution support across divisional and property-wide priorities</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><ul><li>Significant senior-level Food & Beverage leadership experience within luxury hotels and/or resorts</li><li>Proven experience managing complex, multi-outlet F&B operations with a strong understanding of commercial strategy and operational performance</li><li>Demonstrated ability to translate business strategy into measurable revenue, profitability, service, and operational outcomes</li><li>Strong commercial acumen with experience in budgeting, forecasting, financial analysis, cost management, and performance optimisation</li><li>Proven ability to lead, develop, and empower diverse leadership teams within a high-performance environment</li><li>Strong understanding of luxury guest expectations, service excellence, F&B trends, and market positioning</li><li>Experience in developing concepts, driving innovation, and identifying new revenue opportunities</li><li>Excellent stakeholder management skills with the ability to influence and collaborate effectively across executive and operational teams</li><li>Strong analytical, decision-making, communication, and strategic planning capabilities</li><li>Relevant hospitality, business, or Food & Beverage qualification, or an equivalent combination of education, training, and demonstrated professional experience</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong></p><br><p>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging: We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity: We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
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<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
Additional Information<br><br>Job Number 26097425<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Zone 61, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>La mission di W Hotels è "accendere la curiosità, espandere i mondi". Siamo un luogo in cui vivere al meglio la vita. Puntiamo ad aprire porte e menti. Siamo costantemente ispirati da nuovi volti e nuove esperienze. Alla base del nostro lavoro vi è uno spirito affinato e pronto a tutto, che ci ha resi famosi per aver reinventato le regole del lusso in tutto il mondo. Whatever/Whenever è la nostra cultura e filosofia di servizio che trasforma in realtà le passioni dei nostri ospiti, per offrire tutto in ogni momento. Se hai uno spirito originale, innovativo e guardi sempre al futuro di ciò che è possibile, ti diamo il benvenuto in W Hotels. Entrando a far parte di W Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.
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Job Purpose Summary: <br> <p>The incumbent will be responsible for overseeing and leading IT Service Management program, functioning as an independent and objective body that reviews and evaluates ITD‘s Service Management operations and delivery within the GITD. The position ensures the management and employees are in compliance with ITSM rules and regulations, that IT policies and procedures are being followed, and that behaviour in the organization meets the bank’s Standards of Conduct. He / She will lead a successful transition of every system (or release of systems or upgrades) delivered by every ITD Program into Operational support at various endpoints</p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions: <br> <p><strong>A. Shareholder & Financial:</strong></p><br><p>- Develops initiates, maintains, and revises ITSM policies and procedures for ITD operation of Compliance of ITD delivery and its related activities to prevent unauthorized, or improper deployment of code base and ITD components </p><br><p>- Manages day-to-day operation of ITSM Program </p><br><p>- Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees </p><br><p>- Collaborates with other departments (Risk Management, Internal Audit, Employee Services) to direct compliance issues to appropriate existing channels for investigation and resolution Identifies potential areas of compliance vulnerability and risk </p><br><p>- Develops/implements corrective action plans for resolution of IT problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future </p><br><p>- Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers</p><br><p>- Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory </p><br><p>- Evaluating a service desk and assessing its efficiency Monitoring on time service desk problems and improving service methods to increase the service desk's productivity and customer service </p><br><p>- Monitoring department issues and client complaints to create methods to lessen recurring issues </p><br><p>- Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes Implements KPI’s and best practices for IT Service Management </p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p><strong>B. Customer (Internal & External):</strong></p><br><p>- Coordinate and act as the central point of contact between internal IT Compliance authorities in complying with various IT Compliance requirements </p><br><p>- Monitors, and as necessary, coordinates compliance, governance activities of ITD departments to remain abreast of the status of all compliance activities </p><br><p>- Ensures proper reporting of ITD violations or potential violations as appropriate and/or required </p><br><p>- Coordinate among different IT departments in design and development of relevant Service Management policies, standards, procedures, guidelines Ensure confidentiality, integrity and reliability of documentation within ITD </p><br><p>- Build and maintain strong and effective relationship with all other related departments and units in ensuring necessary alignment to the Group’s goals/ objectives </p><br><p>- Provide timely and accurate information to the external auditors, internal auditors and the Compliance function as and when required to assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Responsible for closing any audit gaps across the ITD with respect to IT processes, IT systems or people </p><br><p>- Assess the risks to ITD and prepare appropriate remediation plan as part of the IT risk management process </p><br><p>- Design, develop, implement and update policies, standards, procedures, guidelines, and system documentations as per requirements of Group ITD </p><br><p>- Fully understand the Group’s operating environment to ensure proper updates of existing manuals and documents to reflect system changes </p><br><p>- Ensure all policies, standards, procedures, guidelines and system documentations are implemented and followed as defined on a daily basis </p><br><p>- Act as an advisor to other departments within Group ITD, for accurate execution of IT policies, standards, procedures, guidelines and system documentations </p><br><p>- Act as the owner of all documentations within Group ITD, irrespective of the department handling it </p><br><p>- Adhere to QNB documentation standards in terms of order, clarity, conciseness, style, and terminology </p><br><p>- Review project documentation produced by other departments within ITD to ensure compliance with existing documentation standards </p><br><p>- Interview concerned IT personnel and read journals and other material to become familiar with the software product technologies on Service Management lines of business </p><br><p>- Take responsibility of the closure of all audit terms with respect to Group ITD’s documentations</p><br><p><strong>D. Learning & Knowledge:</strong></p><br><p>- Possess a high degree of knowledge and expertise in professional IT documentation</p><br><p>- Identify areas for professional development of self and act to enhance professional development of self and others </p><br><p>- Manage a team of technical ITSM analysts, Release management leads </p><br><p>- Ensure implementations are traceable, secure and that only correct, authorized and tested versions are installed and maintained in knowledge base </p><br><p>- Agree the exact content and roll-out plan for the release, trough liaison with Change Management </p><br><p>- Train new employees in ITSM procedures </p><br><p>- Ensure that master copies of all software are secure and that the configuration management database is updated </p><br><p>- Ensure that all hardware being rolled out or changed is secure and traceable, using the service of configuration management Work with the relevant coordinators, SMEs and analysts to ensure the design build and test processes are successful </p><br><p>- Must have in-depth knowledge of service management (ITIL v3) and related technologies Proactively identify areas for professional development of self and undertake development activities. </p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br> <br> <br><br> Education/Experience Requirements: <br> <p>- Bachelor’s degree university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred </p><br><p>- At least 8 years of relevant experience, preferably within a highly rated international bank. </p><br><p>- Experience in documentations related IT service management, IT governance, information security, technical documentation of IT systems</p><br> <br> <br> </div>