Financial Analyst Jobs in Qatar

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for liaising and supporting the relationship with the business units and advertising agencies and will act as the focal point of contact. The incumbent will also handle responsibilities relating to Media schedule management (TV, newspaper, magazines, publications, Online advertising and social media.) relating to advertising efforts of the QNB Group.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Implement the desired budgets to facilitate the delivery and execution of the Group Communications strategypertaining to Advertising. Provide inputs in the creation of Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for the Advertising unit and assist in monitoring their achievement on periodic basis. Implements KPI’s and best practices for Advertising. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Identify key advertising agencies; establish and maintain relationships with them. Develop a strong partnership relationship with international and local newspapers, television stations and other media communications. Assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br> Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Implement the departmental policies and procedures, which will set out the principles, methodology and techniques to establish an effective advertising policy. Oversee the execution of the advertising strategy. Follow up with Coordinator Advertising on any updates on strategic planning and advertising projects made in local and international market. Report critical inputs received to VP Advertising. Define advertising, sales promotional and media objectives, work with advertising agencies and internal staff to achieve these objectives on time and within budget. Supervise and facilitate the completion of all advertising and promotional materials for assigned product categories by working with in-house staff and outside agencies and vendors. Manage the current database of sponsors and advertisers, and developing relationships with new sponsors and advertisers. Plan and schedule advertising activity business units. The incumbent is also responsible for pulling together all individual business unit plans to form an overall international advertising strategy. Assist in designing and developing the advertising strategy. Manage day-to-day issues, including counselling and grievance/disciplinary issues. Recruit new staff as appropriate. Learning & Knowledge: Evidence of ability to track and evaluate effectiveness of advertising campaigns Exercise high degree of initiative and thinking to perform complex tasks where no procedures or processes are available. Maintain an understanding of all pertinent regulations as well as best practices pertaining to the overall operations of the Group. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br>Education and Experience Requirements<br><br> Bachelor degree preferably in Advertising related discipline. Minimum of 2 years experience in a major bank of which at least 1 year in a in a similar function.<br><br>Required Special Skills<br><br> Ability to develop and implement Advertising and research strategies in complex organizations and to develop internal communication solutions that contribute to improving business performance. Thorough understanding of communications planning and the ability to develop multi-channel communication solutions targeted to different audience segments / needs. Sound understanding for what is feasible or appropriate for the culture of the organization in order to recommend appropriate advertising initiatives. Ability to be involved with highly sensitive information, using discretion and integrity. Excellent written and presentation skills. Strong organizational and project management skills, with the ability to deliver on multiple priorities. Resilient, with the ability to work to deadlines and maintain high levels of professionalism under pressure Excellent oral and written communication skills in English and Arabic (preferred). Well-developed analytical and interpersonal skills. Flexible team player and able to work and deliver under pressure. Demonstrate personal honesty and integrity. Demonstrate initiative, stamina, and a strong work ethic. Show confidence and perseverance in addressing challenges and overcoming obstacles.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p><b>Citi Country Officer &amp; Banking Head (CCO) Qatar &amp;</b></p><br><p><b>Head of Corporate Banking for Qatar and Oman</b><br></p><br><p>In 2007, Citi established a full-service presence at the Qatar Financial Centre and offers a full range of corporate and investment banking services.</p><br><p>The Citi franchise in Qatar will be part of the Middle East and Pakistan Sub-Cluster. This Sub-Cluster is positioned to cover a geography with significant wealth and appetite for investments locally and globally.&nbsp;</p><br><p>The Citi Country Officer &amp; Banking Head is the face of Citi in the country, playing the crucial role of leading and protecting the Citi franchise. In both leading the business and protecting the franchise, the CCO &amp; BH must achieve collaboration and alignment across all stakeholders – effectively managing a large matrix team.</p><br><p>This role will also lead the Corporate Bank for Qatar and Oman. This is a key role in driving revenue and providing Corporate Banking leadership for each country.</p><br><p>This role will report directly to Middle East and Pakistan Sub-Cluster Head.</p><br><p><b>Responsibilities:</b></p><br><ul><li>Franchise Management in terms of developing and executing Citi’s overall client’s and business strategy to achieve both short and long- term goals in compliance with corporate standards and local regulations.</li><li>Ensuring compliance with all corporate policies, including ethical standards, corporate governance standards and business practice requirements.</li></ul><ul><li>Applying judgment in understanding issues and making sound decisions that support, confirm, and enhance Citi's mission and vision.</li></ul><ul><li>Identifying, assessing, mitigating, communicating, and anticipating all types of risks through the development and sustainability of appropriate control mechanisms.</li><li>Overseeing, and escalating as necessary, the resourcing requirements of the legal entity to perform its governance, risk management and compliance obligations and reporting material risks / issues affecting the legal entity to the appropriate governance committees.</li><li>Exhibit efficient and effective leadership that touches all parts of the franchise and provides a strong role model.</li><li>Ability to attain and maintain strong relationship management with clients, government officials, regulators, employees, and media that engender a high level of trust and transparency to support the development of Citi’s market position and growth.</li><li>In partnership with HR, executing Citi’s Talent agenda and overseeing franchise-wide Talent review and development activities.</li><li>Sponsor employee engagement across the franchise ensuring employees at all levels&nbsp;are engaged, productive and effective.</li><li>Leading Citi’s response to a franchise-wide event, e.g. crisis or disaster.</li><li>Protecting Citi’s reputation in the country.</li><li>Managing (directly or through matrix reporting, as appropriate) all businesses, product lines and functions based in country.</li><li>Managing the organization and corporate governance of country-based legal entities and their regulatory reporting.</li><li>Leading management and coordination of governmental and regulatory relationships.</li><li>Providing oversight for all critical country and other risk limits and for country scenario planning.</li><li>Ensuring compliance with all applicable requirements regarding financial inclusion.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.</li><li>Other job-related duties may be assigned as required.</li><li>Develop and monitor a client-driven franchise growth strategy which is delivered through people and franchise management.</li><li>Oversight of Citi’s Banking organization. The unified Banking &amp; International organization oversees the local delivery of the full firm to clients in each of the markets where Citi has onshore presence.</li></ul><ul><li>Responsible for the Qatar Banking P&amp;L. The role will have responsibility for both flow and episodic revenue which requires strong leadership, risk skills, corporate finance mindset and partnerships to deliver best in class solutions.</li><li>Drive innovation and speed to market and promote cross-selling of products across the full platform.</li><li>Responsible for overall parent relationship management of clients and providing a wide range of treasury and corporate finance solutions, including cash management, trade, vendor finance, FX, general credit, loans, debt capital markets, share repurchase, and interest rate and equity derivatives.</li><li>Ensuring efficient use of Capital and that Capital returns (RORC and RoTCE) are delivered across the franchise.</li><li>Responsible for meeting revenue goals and other goals related to budget, risk management, and credit allocation in partnership with GCM and Risk.</li><li>Lead the Sustainability agenda and the digital transformation for clients with particular emphasis on digital natives and digital tools.</li></ul><p><b><u>Qualifications</u>:</b></p><br><ul><li>Have at least 15 years of experience, of which at least 12 years in banking, finance or economic affairs related to their competence in banking activities, with at least 7 years in key executive positions in those areas.</li><li>Strong Corporate Finance and Credit skills. Senior Credit Officer (SCO) certification.</li><li>Business Management and running a P&amp;L.</li><li>In-depth experience and understanding of banking products – loans / debts (short and long-term), capital management, cash management, trade products, corporate and structured finance, DCM, and derivatives products.</li><li>Relationship/stakeholder management with both internal and external stakeholders</li><li>Proven leadership skills and strategic thinking to create momentum and a collective agenda across multiple products with a diverse population and competing priorities.</li><li>Ability to anticipate and lead the organizational response to future changes and translate vision into executable plans.</li><li>Ability to drive and foster simplification to achieve efficiency.</li><li>Navigating corporate governance frameworks.</li><li>Understanding and translating global/regional strategy.</li><li>Previous experience of managing Risk, Finance and Controls.</li></ul><p><b><u>Education:</u></b></p><br><ul><li>A minimum of first degree or its equivalent in any discipline plus a higher degree or professional qualification in any business-related discipline.</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Business Strategy, Management &amp; Administration<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Business Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

‎York Towers is the development arm of the York Holding Group. Through continuous research and the ability to predict emerging trends, the company keeps an edge over the market. Playing a leading role in driving the successful development and diversification of one of the most vital economic sectors, York Towers is committed to creating residential products across the country that provide residents with distinctive, universal, multicultural, and enriching lifestyles. York Towers is the exclusive developer of luxury real estate worldwide. The company aims to become a leading real estate player through an efficient business model and advanced technologies used for designing and construction. Since its establishment in 2016, York Towers has delivered 20 real estate properties and runs six dynamic projects. York Towers operates eight offices in five countries across three continents. ‎<br><br>Sales Agent – York Towers – Qatar Sales Team???? On-site | ???? Full-Time | ???? Sales Department | ???? Entry Level <br>About the Role At York Towers, we specialize in creating unique, multicultural, and value-driven lifestyles through luxury real estate developments. As part of the York Holding Group, we combine global expertise with deep local market insight to deliver high-performing real estate investment opportunities. We are seeking a motivated and results-oriented Real Estate Sales Agent to join our growing team. In this role, you will guide local and international clients through profitable real estate investment opportunities in Georgia, providing strategic advisory services backed by market intelligence and financial analysis. <br>Key Responsibilities• Own the full sales cycle — from lead qualification and investment needs assessment to property presentation, negotiation, and deal closure.• Consistently meet and exceed monthly and annual KPIs covering deal closures, sales volume, and client acquisition.• Deliver financially grounded investment proposals, articulating ROI, IRR, NPV, and capital appreciation projections with clarity.• Handle complex investor objections relating to market risk, financial returns, and compliance.• Maintain up-to-date expertise on York Towers' project portfolio, competitive landscape, and Georgian real estate market trends.• Ensure rigorous CRM data entry and accurate documentation of all client interactions and sales activities.• Adhere to cross-border transaction protocols and all applicable legal and compliance standards.• Actively participate in ongoing training, coaching, and performance feedback sessions.<br><br>Qualifications & Requirements• Minimum 2 years of proven experience in a direct sales or client advisory role, ideally in real estate or financial services.• Demonstrable ability to understand and communicate core investment metrics (ROI, NPV, IRR) to a client audience.• Bachelor's degree in Business, Economics, Finance, or a related field (preferred).• Exceptional verbal and written communication skills; persuasive and professional presentation ability.• Native Arabic (is a must)• English proficiency is a plus.• Proficiency in Microsoft Office Suite and CRM platforms. <br>Compensation & Benefits• Expected Salary: 4,000 – 5,000 QAR monthly• Commission: performance-based commission. If you are passionate about real estate investment and thrive in a high-performance sales environment, we'd love to hear from you.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Summary<br><br>The role of the Secretary is primarily to support the Senior Leadership Team in day to day tasks by providing secretarial and administrative assistance, and secondly to assist the Senior Leadership Team where required. The role of the Secretary is to ensure that the good image of QNB is enhanced through efficient and timely actions.<br><br>The successful candidate will be highly efficient & well organized, with attention to detail and the capability of anticipating needs, taking the initiative to resolve issues/implement improvements. will demonstrate an engaging, positive personality with good interpersonal skills - a proven team player. will be able to evidence good judgement and adaptability in managing the day-to-day workflow and prioritizing various projects. will be proficient in using quality, professional oral and written skills to project a positive image of the business, to interact professionally with clients and associates at all times and to promptly respond to requests with accuracy and a courteous demeanour.<br><br>Experience<br><br>Provide support to the Senior Leadership Team in their day to day tasks, organising agendas, trips, writing mails/couriers and preparation of documents/meeting materials, presentations and assisting on general Branch administration matters Interact proactively with the various departments within the Branch and the Head Office to ensure smooth communication. Arrange regular travel itineraries – flights, hotels, cars etc., and prepare materials and itineraries for those trips. Manage complex diaries and organize internal and external meetings, including client meetings, senior management functions, and video/conferences calls. In addition, you will handle incoming and outgoing correspondence. Provide support to senior VIP visits to Head Office including travel logistics and schedules etc.<br><br>Qualifications<br><br>Bachelor Degree5+ years of experience out of which a minimum of 2 years at a similar executive level Demonstrate Secretarial / PA experience within a service oriented organization, preferably in the financial services industry. Evidence having supported a busy personal and professional schedule of a senior manager who is travelling, as well as managing the demanding needs of a team.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Role Summary<br><br>The role of the Secretary is primarily to support the Senior Leadership Team in day to day tasks by providing secretarial and administrative assistance, and secondly to assist the Senior Leadership Team where required. The role of the Secretary is to ensure that the good image of QNB is enhanced through efficient and timely actions.<br><br>The successful candidate will be highly efficient & well organized, with attention to detail and the capability of anticipating needs, taking the initiative to resolve issues/implement improvements. will demonstrate an engaging, positive personality with good interpersonal skills - a proven team player. will be able to evidence good judgement and adaptability in managing the day-to-day workflow and prioritizing various projects. will be proficient in using quality, professional oral and written skills to project a positive image of the business, to interact professionally with clients and associates at all times and to promptly respond to requests with accuracy and a courteous demeanour.<br><br>Role Decription<br><br>Provide support to the Senior Leadership Team in their day to day tasks, organising agendas, trips, writing mails/couriers and preparation of documents/meeting materials, presentations and assisting on general Branch administration matters Interact proactively with the various departments within the Branch and the Head Office to ensure smooth communication. Arrange regular travel itineraries – flights, hotels, cars etc., and prepare materials and itineraries for those trips. Manage complex diaries and organize internal and external meetings, including client meetings, senior management functions, and video/conferences calls. In addition, you will handle incoming and outgoing correspondence. Provide support to senior VIP visits to Head Office including travel logistics and schedules etc.<br><br>Qualifications<br><br>Bachelor Degree5+ years of experience out of which a minimum of 2 years at a similar executive level Demonstrate Secretarial / PA experience within a service oriented organization, preferably in the financial services industry. Evidence having supported a busy personal and professional schedule of a senior manager who is travelling, as well as managing the demanding needs of a team.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

<p>Job Summary We are looking for a Treasury Manager - Operations for a client based in Qatar. The role assists the Treasury Director in the management of cash forecasting modelling, facility agreement management, trade finance execution, banking facility management, KYC and AML management, and SAP S4 Hana implementation. Job Responsibilities: Assist the Treasury Director in Group cash flow preparation, management and reporting to senior leadership. Manage the cash flow forecasting, ensuring sufficient liquidity in the Group and analysis to support financial planning, budgeting, and decision-making processes. Oversee the development and implementation of cash management strategies and policies to maximize returns on surplus funds and minimize borrowing costs. Lead the enhancement, implementation and reporting of all treasury modules in SAP S4 Hana. Manage relationships with banks and financial institutions, negotiating banking services, and maintaining bank accounts to ensure efficient cash management and banking operations. Management of the Group s trade finance book, including advance payment, performance and retention bonds. Management of security instruments, such as corporate and personal guarantees, cheque issuance and other collateral against our loan facility book. Develop and implement treasury policies, procedures, and controls to ensure compliance with regulatory requirements and internal governance standards. Mentor, provide coaching, support and training to junior team members to ensure the effective operation of the treasury function. Job Knowledge &amp; Skills Experience in managing banking relationships, negotiating banking services, and optimizing bank account structures to minimize costs and maximize efficiency. Excellent working knowledge of KYC and AML requirements for treasury operations. Strong communication and interpersonal skills Experience in developing and implementing treasury policies, procedures, and controls to ensure compliance with regulatory requirements and best practices. SAP S4 hands on knowledge of system implementation, integration and reporting. Job Experience Minimum 12 years experience in a tier 1 bank or corporation. GCC experiences an advantage. Competencies Resilience and agility AI Fluency SAP S4 implementation System integration Banking platforms Leadership Banking Relationships Trade finance KYC and AML Treasury operations Communication and influence Provide Direction Education Bachelor s degree in business, accounting and finance, or economics MBA, CFA, CMA, ACA or ACCA</p><p><strong>Desired Candidate Profile</strong></p><p>Job Knowled g e &amp; Skills Experience in managing banking relationships, negotiating banking services, and optimizing bank account structures to minimize costs and maximize efficiency. Excellent working knowledge of KYC and AML requirements for treasury operations. Strong communication and interpersonal skills Experience in developing and implementing treasury policies, procedures, and controls to ensure compliance with regulatory requirements and best practices. SAP S4 hands on knowledge of system implementation, integration and reporting. Job Experience Minimum 12 years experience in a tier 1 bank or corporation. GCC experiences an advantage. Competencies Resilience and agility AI Fluency SAP S4 implementation System integration Banking platforms Leadership Banking Relationships Trade finance KYC and AML Treasury operations Communication and influence Provide Direction Education Bachelor s degree in business, accounting and finance, or economics MBA, CFA, CMA, ACA or ACCA</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About Us</p><br><p>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.</p><br><p>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p><br><p>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p><br><p>Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach &amp; Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.</p><br><p>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.</p><br><p>Your Day to Day</p><br><p>As the Beach Club Manager, you will be responsible for overseeing the full operation of La Mar Beach, ensuring outstanding guest service, smooth team performance, and consistent alignment with IHG brand standards. This is a key leadership position that requires a hands-on approach, a passion for hospitality, and a keen eye for detail.</p><br><p>Your job responsibilities include:</p><br><ul><li>Managing the daily operations of La Mar Beach Club, including beach services, F&amp;B coordination, reservations, and guest engagement.</li><li>Leading, training, and motivating a diverse team to deliver five-star service experiences.</li><li>Collaborating with culinary, events, and marketing teams to drive guest satisfaction and revenue growth.</li><li>Ensuring compliance with health, safety, and cleanliness standards.</li><li>Handling guest feedback professionally, resolving issues with tact and urgency.</li><li>Monitoring financial performance, budgets, and operational efficiencies.</li></ul><p>What We Need From You</p><br><p>Ideally, you'll have some or all of the following competencies and experience we're looking for:</p><br><ul><li>Minimum 3 years’ experience in a similar leadership role, preferably in a luxury beach club or hospitality environment</li><li>Knowledge of the local leisure markets&nbsp;</li><li>Strong ability to capitalize on local market connections to drive beach club events and generate revenue</li><li>Strong leadership and team management skills</li><li>Passion for guest service and creating memorable experiences</li><li>Fluent in English; Arabic or additional languages are a plus</li></ul><p>What We Offer</p><br><p>We’ll reward all your hard work with competitive salary and benefits.</p><br><p>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p><br><p>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Some careers shine brighter than others.</strong></p><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further</p><br><br><br><p><strong>Some careers prize diversity more than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; INTERNAL</strong></p><br><br><p>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.</p><br><br><br><p>HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.</p><br><br><br><p>The role is primarily a customer facing role servicing Premier Banking customers. The job holder is required to provide excellent high standards of customer service as he/she would normally be the first point of contact while assisting Premier customers to complete their transactions</p><br><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Meeting customer expectations in terms of efficiency, accuracy, timeliness and professionalism of response either face to face, in written or at the telephone.</li><li>Effective use of tools and information to drive customer service delivery and IWPB performance</li><li>Help the customers with their basic banking requirements related to all bank products and services and achieve targets set for cross sell.</li><li>Process customer instructions as per target Productivity &amp; Quality standards</li><li>Adherence to Compliance &amp; regulatory requirements.</li><li>Strict adherence to SLA’s and procedures</li><li>Minimize all discrepancies on customer applications/documents</li><li>Support Premier Relationship Managers by managing administration of documentation for all assigned Premier customers</li><li>Identify potential Premier customers for referral and cross sales.</li></ul><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><ul><li>Proven ability in customer service and building customer relationships</li><li>Ability to identify customer needs and influence customers to take appropriate action to meet their needs</li><li>A broad knowledge of financial planning and defining customer needs is desirable</li><li>An understanding of the needs of the mass affluent customer segment in general</li><li>Am understanding of referral processes</li><li>An understanding of the Premier, Advance and Personal Banking Propositions</li><li>Excellent customer service skills</li><li>Strong verbal and written communication skills</li><li>Customer driven with a strong focus on quality of service</li><li>Proven ability in making lending decisions in accordance with bank policy and guidelines</li><li>A clear understanding of how value is created within the Premium segment, both for customers and the bank</li></ul><br><br><p><strong>You’ll achieve more at HSBC.</strong></p><br><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p><br><br><p>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br> </div>

BUSINESS DEVELOPMENT EXECUTIVE – KOCHI, KERALA<br>Minimum Requirements<br>* Minimum 3 years of experience in business development, IT sales, or a related field.* Proven sales success with Point-of-Sale (POS) hardware, ERP applications, IT hardware, networking equipment, and smart technology solutions.* Strong experience in corporate sales, enterprise account management, and IT services sales.* Excellent communication, presentation, negotiation, and relationship-management skills.* Strong customer-facing and business-development skills, including the ability to identify, develop, and close new business opportunities.* Ability to conduct product demonstrations, client presentations, commercial negotiations, and solution discussions.* Willingness to travel for client meetings, business-development activities, and site visits across Kochi and Kerala.* Ability to work independently, manage sales targets, and drive revenue growth in a highly competitive market.* Strong follow-up, lead-generation, pipeline-management, and closing skills.* Target-driven, energetic, proactive, and results-oriented approach to business development.* Existing relationships with retailers, supermarkets, restaurants, corporate companies, or IT businesses will be an added advantage.* Bachelor’s degree in Business Administration, IT, Marketing, or a related field.* MBA is an added advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will be primarily responsible for developing and managing relationships with High Net Worth (UHNW) customers allocated to him, including members of the Ruling Family and Government officials and act as a 'one-stop solution' for all Private Banking services including banking and investment. fiduciary and ending services. The incumbent must be able to work closely as part of the team with domestic Private Bankers to develop referrals from their client bases.</p><br> <br> <br><br> Main Responsibilities <br> <p><strong> A. Shareholder &amp; Financial:</strong></p><br><ul><li><p>Evaluate Private Client's financial data and/or investment objectives and coordinate with Asset Management team to recommend strategies based on the client's risk profile and personal financial statements.</p><br></li><li><p>Provide inputs to the SVP Private Banking Sales in developing and implementing strategies and plans to achieve all volume, revenue, and profit targets for the Private Banking (IJHNW) segment.</p><br></li><li><p>Implements KPI's and best practices for VP Private Banking Sales role.</p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste. and optimise benefits for the bank.</p><br></li><li><p>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</p><br></li><li><p>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br></li><li><p>Inspire private banking team and lead by example to achieve business targets providing a very high level of service to clients. </p><br></li><li><p>Take responsibility for the most demanding clients (personal and corporate).</p><br></li><li><p>Build and maintain proactively, strong relationships with Private Banking client base. </p><br></li><li><p>Assess clients investment objectives, risk profile, liquidity preference, investment return expectations and times horizons. </p><br></li><li><p>Coordinate with Asset Management team to Propose, implement and undertake ongoing monitoring of suitable investment strategies for clients making use of full range of investment vehicles including, equities, bonds, property (direct and fund) alternatives (hedge funds, private equity funds) structured products. </p><br></li><li><p>Coordinate with Asset Management team to manage investment portfolios on either advisory or discretionary basis.</p><br></li><li><p>Responsive to the needs of the client base and lead the client focus initiative to ensure that cross referral environment is established in Private Bank thereby ensuring all services offered by the bank are brought to the clients attention where appropriate, eg lending fiduciary, yacht finance etc.</p><br></li><li><p>Act as the single point of contact for all Private Banking services pertaining to HNW customers. </p><br></li><li><p>Ensure customer complaints are handled/ resolved in accordance with internal procedures.</p><br></li><li><p>Provide inputs to the SVP Private Banking Sales in the preparation Of Service Level Agreements (SLAs) with internal departments across the QNB Group which reflect the need for priority servicing of Private Banking customer requests and will accordingly help increase external customer satisfaction.</p><br></li><li><p>Build and maintain strong and effective relationships with internal departments across the QNB Group to ensure priority processing and resolutions of the needs/ queries of such customer including any related operational issues and thereby facilitate achievement of the Group's goals/ objectives.</p><br></li><li><p>Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required on the UHNW customer base.</p><br></li><li><p>To assist customers in all their queries on Bank's International investment products and seek solution to their requests.</p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br></li><li><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group's Objectives.</p><br></li><li><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br></li><li><p>Provide inputs to the SVP Private Banking Sales for developing a credible set of products to attract and retain valuable customers and thereby increase market share and profitability.</p><br></li><li><p>Lead, develop and implement marketing strategies, in corporation with the SVP Private Banking Sales &amp; Marketing Unit, for the products and services offered by the department.</p><br></li><li><p>Maintain and expand the UHNW customer base through introduction Of innovative products backed by provision of superior services.</p><br></li><li><p>Ensure processes are in place for launch Of new products tailored for the IJHNW customer segment, including the smooth launch of the same.</p><br></li><li><p>Market the Group's products and services to the IJHNW customers (including the Ruling Family members and Government officials).</p><br></li><li><p>Conduct visits to the UHNW customers to strengthen relationships through personalized interaction and at the same time market Group products and services.</p><br></li><li><p>Ensure the approved policies and procedures governing account opening operations (investment, deposit and loan accounts) are adhered to with respect to the documentary and other requirement, including any pertinent legal requirements.</p><br></li><li><p>Comple and presents relevant MIS pertaining to segment/ product-wise performance to the Head Of Private Banking Sales.</p><br><p><strong>D.Learning &amp; Knowledge:</strong></p><br></li><li><p>Possess sound knowledge of the private banking business and related risks together with a good knowledge Of operations and control.</p><br></li><li><p>Must posses sound knowledge of both investment products and general knowledge of the markets.</p><br></li><li><p>Proactively identify areas for professional development of self and undertake development activities.</p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field.</p><br><p><strong>E.Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br></li><li><p>Comply with all applicable legal, regulatory and internal compliance requirements inc uding, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF. Sanctions policy, Data Protection Policy, Fraud Control policy, Whistle Blowing policy, Conflict of Interest and Insider Dealing Policy).</p><br></li><li><p>Understand and effectively perform your role under the Three Lines Of Defence principle to identify measure, monitor, manage and report risks.</p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br></li><li><p>Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F.Other:</strong></p><br></li><li><p>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br></li><li><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br></li><li><p>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br></li><li><p>All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration.</p><br></li><li><p>A minimum of 12 years of relevant experience in Private Banking or related fields, and having exposure to both GCC and European/International markets.</p><br></li><li><p>Experience in developing and implementing Private Banking strategies is preferred.</p><br></li><li><p>Well-informed of the market competitive structure, industry practices and any regulations for the private banking segment with at least 3 years' experience in local environment.</p><br></li><li><p>Must have demonstrable track record of success in accruing and retaining significant levels of new business.</p><br></li><li><p>Proven track record in acquiring and managing HNW/UHNW client relationships and delivering business growth</p><br></li><li><p>Strong leadership experience in managing and developing Private Banking sales teams (preferential)</p><br></li><li><p>Experience in cross-border wealth management and international Private Banking business</p><br></li><li><p>Demonstrated ability to execute Private Banking strategies and deliver measurable business results</p><br></li><li><p>Strong stakeholder management skills across Risk, Compliance, Credit, Product, and other relevant functions</p><br></li></ul> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>Manage Treasury Control workflow. Ensure accuracy of real-time trading positions, P&L, and limits reporting to support risk control and profitability. Ensure timely completion of management reports with appropriate analysis and justification. Ensure accuracy of transaction flows to production systems. Produce timely and accurate reporting. Lead, train, and develop staff while promoting a teamwork-oriented environment.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Shareholder & Financial<br><br>Provide operational support to Treasury management of assets and liabilities. Supervise 5-6 employees analyzing approximately 40,000-45,000 transactions annually. Control all Treasury Control Unit activities. Act as backup for Treasury Operations Middle Office. Implement KPIs and best practices. Promote efficiency, productivity, and cost consciousness.<br><br>Customer (Internal & External)<br><br>Ensure capital market and investment positions comply with QNB investment strategy and QCB limits. Support internal and external audit requirements. Build strong relationships with related business units. Assist customers and internal stakeholders with treasury-related requests. Maintain agreed service levels with internal departments.<br><br>Internal Processes & Regulatory<br><br>Monitor treasury limits and standing instructions. Prepare and maintain treasury statistics and audit requirements. Monitor Islamic treasury transactions. Investigate discrepancies with banks and financial institutions. Reconcile trading positions and P&L balances with Front Office. Ensure investment and capital market exceptions receive proper approvals. Monitor trading balances, international shares, customer holdings, and investment portfolios. Support international branches and subsidiaries. Maintain OPICS setup, including counterparties, securities, rate re-fixings, settlement instructions, and settlement accounts. Oversee repo agreements and compliance with EMIR and MRUD regulations.<br><br>Learning & Knowledge<br><br>Maintain strong knowledge of capital markets, investments, accounting treatments, liquidity management, and treasury products. Understand treasury and back-office systems, processing routines, accounting rules, payments, and reporting.<br><br>Education/Experience Requirements<br><br>Bachelor's degree in Banking, Finance, Accounting, Economics, Business Administration, Information Technology, or related field. Master's degree preferred. Minimum 8 years of relevant experience, preferably in an international bank, treasury operations, investments control, or related field.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Summary<br><br>The role of the Secretary is primarily to support the Senior Leadership Team in day to day tasks by providing secretarial and administrative assistance, and secondly to assist the Senior Leadership Team where required. The role of the Secretary is to ensure that the good image of QNB is enhanced through efficient and timely actions.<br><br>The successful candidate will be highly efficient & well organized, with attention to detail and the capability of anticipating needs, taking the initiative to resolve issues/implement improvements. will demonstrate an engaging, positive personality with good interpersonal skills - a proven team player. will be able to evidence good judgement and adaptability in managing the day-to-day workflow and prioritizing various projects. will be proficient in using quality, professional oral and written skills to project a positive image of the business, to interact professionally with clients and associates at all times and to promptly respond to requests with accuracy and a courteous demeanour.<br><br>Experience<br><br>Provide support to the Senior Leadership Team in their day to day tasks, organising agendas, trips, writing mails/couriers and preparation of documents/meeting materials, presentations and assisting on general Branch administration matters Interact proactively with the various departments within the Branch and the Head Office to ensure smooth communication. Arrange regular travel itineraries – flights, hotels, cars etc., and prepare materials and itineraries for those trips. Manage complex diaries and organize internal and external meetings, including client meetings, senior management functions, and video/conferences calls. In addition, you will handle incoming and outgoing correspondence. Provide support to senior VIP visits to Head Office including travel logistics and schedules etc.<br><br>Qualifications<br><br>Bachelor Degree5+ years of experience out of which a minimum of 2 years at a similar executive level Demonstrate Secretarial / PA experience within a service oriented organization, preferably in the financial services industry. Evidence having supported a busy personal and professional schedule of a senior manager who is travelling, as well as managing the demanding needs of a team.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>Manage Treasury Control workflow. Ensure accuracy of real-time trading positions, P&L, and limits reporting to support risk control and profitability. Ensure timely completion of management reports with appropriate analysis and justification. Ensure accuracy of transaction flows to production systems. Produce timely and accurate reporting. Lead, train, and develop staff while promoting a teamwork-oriented environment.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Shareholder & Financial<br><br>Provide operational support to Treasury management of assets and liabilities. Supervise 5-6 employees analyzing approximately 40,000-45,000 transactions annually. Control all Treasury Control Unit activities. Act as backup for Treasury Operations Middle Office. Implement KPIs and best practices. Promote efficiency, productivity, and cost consciousness.<br><br>Customer (Internal & External)<br><br>Ensure capital market and investment positions comply with QNB investment strategy and QCB limits. Support internal and external audit requirements. Build strong relationships with related business units. Assist customers and internal stakeholders with treasury-related requests. Maintain agreed service levels with internal departments.<br><br>Internal Processes & Regulatory<br><br>Monitor treasury limits and standing instructions. Prepare and maintain treasury statistics and audit requirements. Monitor Islamic treasury transactions. Investigate discrepancies with banks and financial institutions. Reconcile trading positions and P&L balances with Front Office. Ensure investment and capital market exceptions receive proper approvals. Monitor trading balances, international shares, customer holdings, and investment portfolios. Support international branches and subsidiaries. Maintain OPICS setup, including counterparties, securities, rate re-fixings, settlement instructions, and settlement accounts. Oversee repo agreements and compliance with EMIR and MRUD regulations.<br><br>Learning & Knowledge<br><br>Maintain strong knowledge of capital markets, investments, accounting treatments, liquidity management, and treasury products. Understand treasury and back-office systems, processing routines, accounting rules, payments, and reporting.<br><br>Education/Experience Requirements<br><br>Bachelor's degree in Banking, Finance, Accounting, Economics, Business Administration, Information Technology, or related field. Master's degree preferred. Minimum 8 years of relevant experience, preferably in an international bank, treasury operations, investments control, or related field.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Your day to day</strong></span></span></p><br><p><span><span><strong>General Cashiering</strong></span></span></p><br><span><span>•</span></span><span><span>Collects the cashier’s envelopes from the “Drop Safe Deposit Box” each morning and counts the contents in the presence of a witness.</span></span><br><span><span>•</span></span><span><span>Receives and bank all cheques received, including those received in the mail.</span></span><br><span><span>•</span></span><span><span>Banked the previous day’s collection at the hotel’s bank accounts on the daily basis</span></span><br><span><span>•</span></span><span><span>Prepares “Daily General Cashier Report” and forwards it to Income Auditor for verification.</span></span><br><span><span>•</span></span><span><span>Provide some small money for Front Office Cashier that required for money change.</span></span><br><span><span>•</span></span><span><span>Verifies all cash receipts, foreign currency receipts which are used in numerical sequence to ensure collections are accounted for.</span></span><br><span><span>•</span></span><span><span>Ensure adherence to all cash and banking policy based on the voco® Doha West Bay Suites Accounting Standards Manual.</span></span><br><span><span>•</span></span><span><span>Disburses all authorized petty cash vouchers and submits for reimbursement at least once weekly.</span></span><br><span><span>•</span></span><span><span>Monitor the fluctuations of exchange rates and amends the Front Desk Exchange Rates notice accordingly on the daily basis.</span></span><br><span><span>•</span></span><span><span>Maintains a permanent record of all cash overages and shortages by individual cashier on a daily basis and submits this report to the Finance Manager for monthly review and signature.</span></span><br><span><span>•</span></span><span><span>Carry out spot check on the entire house bank from time to time.</span></span><br><span><span>•</span></span><span><span>Keeps the safe closed at all times and fully locked when unattended regardless of the length of time involved.</span></span><br><span><span>•</span></span><span><span>Prepares petty cash journal voucher weekly.</span></span><br><span><span>•</span></span><span><span>Prepares Cash Receipt Journal every end of the month.</span></span><br><span><span>•</span></span><span><span>Carries out any other duties as required by the hotel’s management.</span></span><br><p><span><span><strong>Paymaster</strong></span></span></p><br><span><span>•</span></span><span><span>Supervise monthly payrolls with accuracy and timely payment of associates’ salaries, benefits and other related payments.</span></span><br><span><span>•</span></span><span><span>Regular monitoring of time and attendance system ensuring proper accounting of all payroll related accruals.</span></span><br><span><span>•</span></span><span><span>Preparing month-end JV interface to Financial System.</span></span><br><span><span>•</span></span><span><span>Preparing monthly payroll reconciliation.</span></span><br><span><span>•</span></span><span><span>Ensure that payroll policies and procedures of the Rabban Suites West Bay Doha are followed.</span></span><br><span><span>•</span></span><span><span>Compile and input payroll data for hourly employee payroll.</span></span><br><span><span>•</span></span><span><span>Analyze, prepare and input payroll data for all personnel.</span></span><br><span><span>•</span></span><span><span>Facilitate management and employee understanding of payroll procedures.</span></span><br><span><span>•</span></span><span><span>Ensure compliance with all applicable Qatar labor law.</span></span><br><span><span>•</span></span><span><span>Solve problems concerning payroll, answer inquiries, and enforce payroll policies.</span></span><br><span><span>•</span></span><span><span>Prepare final settlement calculation for the leaving employees.</span></span><br><span><span>•</span></span><span><span>Assist with compiling and preparing payroll various related reports.</span></span><br><span><span>•</span></span><span><span>File and prepare personnel records for storage annually.</span></span><br><p><span><span>Perform other related duties as required and assigned by management.</span></span></p><br><p><span><span><strong>What we need from you</strong></span></span></p><br><p><span><span><strong>RESPONSIBLE BUSINESS</strong></span></span></p><br><span><span>•</span></span><span><span>Contribute in improving P&amp;P’s related to General Cashiering, Inventory and Insurance process as directed by the Finance Manager.</span></span><br><span><span>•</span></span><span><span>Coordinate Finance schedules with all programs including annual leaves.</span></span><br><p><span><span><strong>PEOPLE</strong></span></span></p><br><span><span>•</span></span><span><span>Oversee work performance of new colleagues when it comes to posting, audit and balance reporting.</span></span><br><span><span>•</span></span><span><span>Help train new hires on-the-job-trainees (On the Job Training) and cross-trainees.</span></span><br><p><span><span><strong>GENERAL</strong></span></span></p><br><span><span>•</span></span><span><span>Communicate effectively with all other departments</span></span><br><span><span>•</span></span><span><span>Be able to identify problems and determine solutions</span></span><br><span><span>•</span></span><span><span>Attend meetings, training sessions and any other required meeting or training session.</span></span><br><span><span>•</span></span><span><span>Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.</span></span><br><span><span>•</span></span><span><span>Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.</span></span><br><span><span>•</span></span><span><span>Accountable for all cash in hand. Receive and disburse cash and ensure that they are properly accounted for.</span></span><br><span><span>•</span></span><span><span>Reconcile Bank Book with Bank Statement daily</span></span><br><span><span>•</span></span><span><span>Effective Inventory management</span></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The Associate, Data Science plays a foundational role in supporting data science initiatives across the bank. The role involves working under the guidance of senior team members to build and deploy machine learning models, conduct exploratory data analysis, and generate data-driven insights to solve business problems. The associate collaborates with business units to understand requirements, supports model development, and contributes to building scalable data science assets that align with QNB’s strategic goals.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial: - Support the development and tracking of KPIs to measure impact of data science initiatives. - Assist in delivering data analytics solutions that drive business efficiency and revenue growth. - Take part in the overall QNB Data &amp; Analytics strategy execution. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. </p><br><p>B. Customer (Internal &amp; External): - Work with internal stakeholders to understand business needs and translate them into data problems. - Assist in preparing clear, concise, and insightful reports or dashboards for business users. - Support model testing and deployment activities, ensuring stakeholder alignment and timely delivery. - Ensure activities are conducted in accordance with Service Level Agreements (SLAs) with internal departments and units to achieve significant improvements in turnaround times. - Provide precise and timely data to external and internal auditors, compliance teams, financial control, and risk management when required. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br><p>C. Internal (Processes, Products, Regulatory): - Support the AVP and other senior data scientists in developing machine learning and statistical models. - Prepare and clean large datasets for analysis and modelling purposes. - Contribute to the implementation of AI/ML pipelines and production-ready solutions. - Document methodologies, outcomes, and learnings for reproducibility and scaling. - Develop predictive models using a variety of advanced machine learning techniques to extract meaningful insights. - Research and implement cutting-edge techniques and tools in data analytics and artificial intelligence to streamline data analysis processes and enhance decision-making. - Identify and implement new statistical or mathematical methodologies as required for specific data-driven projects. - Build robust data-driven models to address complex business questions and employ large-scale experimentation, analysis, and visualization techniques to generate efficient and repeatable insights. </p><br><p>D. Learning &amp; Knowledge: - Stay updated on the latest trends in machine learning, AI, and analytics tools. - Participate in training programs and learning sessions to build advanced analytics capability. - Proactively seek feedback and mentorship from senior team members. - Seek out opportunities to stay current with advancements in data analytics fields. - Initiate regular meetings within the Application Development department focused on discussing progress, resolving issues, and addressing concerns related to AI and data analytics projects.</p><br> <br> <br><br> Education and Experience Requirements <br> <p>- Bachler Degree University in data science, Computer Science, Mathematics, Engineering, or a related field. </p><br><p>- Familiarity with machine learning techniques, data wrangling, and model evaluation practices. </p><br><p>- High Level knowledge in data science tools like Python, R and Jupiter notebooks is desirable.</p><br> <br> <br> </div>

<p>We re looking for a passionate, creative and results-driven Sr. Specialist Marcom to support the marketing strategy and growth campaign development for Qatar. In this role, you will be responsible for planning &amp; developing marketing campaigns that drive customer acquisitions and improve customer retention. You will also be leading the execution and go-to-market of 360-degree campaigns as well as targeted CRM promotions. Handles the execution of the 360 brand campaigns and ensures that all the required teams are fully aligned on all the deliverables to be done to meet deadlines. Responsible for polishing the brand image in its different angles through communication: Riders, Brand tone, brand offering and character... etc Facilitating &amp; ensuring proper execution of all the campaign requirements, while continuously monitoring the campaign performance &amp; exposure. Also, must take the necessary steps to ensure the campaign reaches the maximum exposure and performance while its running. Handles media planning of all 360 campaigns to ensure balanced exposure with high impact to achieve the campaign objective. Maintains constant taps on brand KPIs and sets the strategy/next steps to maintain them all on high scoring levels. Ensures timely post campaign performance reports are with the marketing manager, enclosed with proper readings, strategy and next steps. Ensure there s a good inventory of giveaways and branding material for vendors and marketing activations. Supporting with the planning of all CSR/PR related communication material. Supervise the brand responses on social media &amp; ensure all inquiries and complaints are attended to by the addressable teams in a timely manner. Sets up a brainstorming session to continuously share engaging content that reflects the brand image and character. Supervises the Social media coordinator and ensures that all his/her outputs match the quality standards when it comes to social media moderation, content creation and briefings. Is the secondary POC for Macro influencers and handles the major complaints and feedback that is received with the required teams. Weekly social media monitoring of the competitors &amp; the brand s performance. Planning all brand-related performance marketing campaigns and submitting briefs in a timely manner to ensure smooth operations. Handles the on-ground activations with all the hired suppliers to ensure everything is delivered as agreed with the marketing manager, handles the invitation management (prepares, delivers and secures RSVP), prepares event branding and set up, prepares and sets up the giveaways and supports the overall event agenda. Continuously keeps the taps on important local events to push on brand presence during the important ones. Takes charge of event branding and communication whenever an event is planned. Responsible for double-checking the price offers shared by the vendors to control cost and quality. Responsible for ensuring proper financial documentation of invoices, PQs and supporting reports received.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years of experience in consumer marketing, e-commerce, online services, or related experience with a proven record of delivering work with measurable results.</li><li>Strong project management and stakeholder management skills.</li><li>Analytical mindset with strong attention to detail and swift execution</li><li>Ownership Skills: a highly motivated and proactive individual. Willing to roll up their sleeves and go the extra mile to drive results.</li><li>Experience in campaign management, preferably CRM / CVM in an e-commerce company.</li><li>Ability to establish priorities and communicate expectations, working with others to push projects to completion.</li></ul>

<p><br></p><p><b>About the Position</b></p><p>Job Purpose: The Area Manager &amp; Deputy Compliance Officer is responsible for driving the commercial performance and operational excellence of multiple stores while ensuring compliance with company policies, regulatory requirements and internal governance standards. The role combines leadership of retail operations with oversight of compliance, risk management, audits and policy implementation to safeguard the company s reputation, assets, and business objectives.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Retail Operations &amp; Sales</p><ul><li>Manage the overall performance of assigned stores and ensure achievement of sales and productivity targets.</li><li>Monitor daily store operations, customer service standards, visual merchandising, inventory levels, and operational efficiency.</li><li>Review sales reports and key performance indicators (KPIs) and implement action plans to improve business performance.</li><li>Ensure effective stock management, inventory accuracy, and loss prevention.</li><li>Support new store openings, promotional activities, and product launches.</li><li>Conduct regular store visits to ensure consistent implementation of company standards.</li></ul><p>Leadership &amp; People Management</p><ul><li>Lead, coach, and develop Store Managers and retail teams to achieve business objectives.</li><li>Conduct performance reviews and provide ongoing coaching and feedback.</li><li>Identify training and development needs and support succession planning.</li><li>Ensure adequate staffing levels and effective workforce utilization.</li></ul><p>Compliance &amp; Governance</p><ul><li>Assist in implementing and monitoring the Company s compliance framework across all assigned stores.</li><li>Ensure compliance with company policies, SOPs, Qatar Labor Law, health &amp; safety requirements, and applicable regulatory standards.</li><li>Conduct periodic compliance inspections and operational audits.</li><li>Identify compliance risks and recommend corrective and preventive actions.</li><li>Monitor implementation of audit findings and ensure timely closure of corrective actions.</li><li>Maintain accurate compliance records, reports, and supporting documentation.</li></ul><p>Risk Management &amp; Investigations</p><ul><li>Support investigations relating to policy violations, operational irregularities, inventory discrepancies, fraud, or ethical concerns.</li><li>Promote a culture of integrity, accountability, and ethical business practices.</li><li>Assist in identifying operational risks and implementing mitigation measures.</li></ul><p>Customer Experience</p><ul><li>Ensure delivery of exceptional customer service across all stores.</li><li>Resolve escalated customer complaints professionally and promptly.</li><li>Monitor customer feedback and implement service improvement initiatives.</li></ul><p>Reporting</p><p>Prepare and submit periodic reports covering:</p><ul><li>Sales performance</li><li>Store operational performance</li><li>Compliance inspections</li><li>Audit findings</li><li>Inventory and shrinkage</li><li>Staff productivity</li><li>Customer satisfaction</li><li>Risk and compliance updates</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Achievement of Sales and Profit Targets</li><li>Store Operational Audit Score ( 95%)</li><li>Compliance Audit Score ( 95%)</li><li>Inventory Accuracy</li><li>Shrinkage within Company Target</li><li>Customer Satisfaction / Mystery Shopper Results</li><li>Timely Closure of Audit and Compliance Findings</li><li>Employee Productivity and Performance</li><li>Staff Training Completion</li><li>Regulatory Compliance with Zero Major Violations</li></ul><p>Qualifications &amp; Experience</p><ul><li>Bachelor s Degree in Business Administration, Retail Management or a related discipline.</li><li>7 10 years of experience in luxury retail, perfumes, cosmetics retail.</li><li>Minimum 3 years in a multi-store management role.</li><li>Experience in compliance, internal audit, governance, or operational controls is preferred.</li><li>Strong knowledge of retail operations and applicable Qatar labor and commercial regulations.</li></ul><p>Competencies</p><ul><li>Retail Operations Management</li><li>Sales &amp; Business Development</li><li>Leadership &amp; Team Development</li><li>Compliance &amp; Corporate Governance</li><li>Risk Assessment &amp; Internal Controls</li><li>Inventory &amp; Loss Prevention</li><li>Customer Relationship Management</li><li>Financial &amp; Commercial Acumen</li><li>Problem Solving &amp; Decision Making</li><li>Communication &amp; Negotiation Skills</li><li>Report Writing &amp; Analytical Skills</li><li>High Integrity, Accountability, and Confidentiality</li></ul><p>Authority</p><p>The position is authorized to:</p><ul><li>Monitor operational and compliance standards across assigned stores.</li><li>Recommend corrective actions to improve business and compliance performance.</li><li>Escalate significant operational or compliance risks to senior management.</li><li>Coordinate with HR, Finance, Internal Audit, Legal, and Store Management to ensure effective implementation of company policies and operational excellence.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Business Administration, Retail Management or a related discipline.</li><li>7 10 years of experience in luxury retail, perfumes, cosmetics retail.</li><li>Minimum 3 years in a multi-store management role.</li><li>Experience in compliance, internal audit, governance, or operational controls is preferred.</li><li>Strong knowledge of retail operations and applicable Qatar labor and commercial regulations.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><span><span><span>The Lead Cost Control Engineer is responsible to manage and optimize project expenditures throughout the construction lifecycle, ensuring adherence to budgetary constraints, including overseeing cost estimation, tracking, and reporting processes, identifying variances and implementing corrective actions to maintain financial targets. Through meticulous analysis and strategic planning, the role maximizes cost efficiency and support the timely delivery of high-quality projects.</span></span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p><span><span><span>Develop and implement cost control procedures and systems to monitor project expenditures and ensure adherence to budgetary constraints.</span></span></span></p><br> <p><span><span><span>Collaborate with project managers and stakeholders to establish project budgets, cost forecasts, and expenditure plans.</span></span></span></p><br> <p><span><span><span>Conduct detailed cost estimation and analysis for project components, materials, labor, and overhead expenses.</span></span></span></p><br> <p><span><span><span>Track and analyze project costs, identifying variances, trends, and potential cost-saving opportunities.</span></span></span></p><br> <p><span><span><span>Prepare regular cost reports and presentations for project stakeholders, highlighting key financial metrics and performance indicators.</span></span></span></p><br> <p><span><span><span>Review contractor and vendor invoices, verifying accuracy and adherence to contract terms and pricing agreements.</span></span></span></p><br> <p><span><span><span>Evaluate change orders and variations to assess their impact on project costs and timelines, and negotiate with stakeholders as necessary.</span></span></span></p><br> <p><span><span><span>Implement cost control measures to mitigate risks and minimize cost overruns, including value engineering and cost-saving initiatives.</span></span></span></p><br> <p><span><span><span>Provide guidance and support to project teams on cost-related matters, offering recommendations for cost-effective solutions and strategies.</span></span></span></p><br> <p><span><span><span>Continuously monitor market trends, pricing fluctuations, and regulatory changes that may impact project costs, and adjust cost control strategies accordingly.</span></span></span></p><br> <p><span><span><span>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</span></span></span></p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p><span><span><span>Proficiency in financial analysis techniques to assess project costs, identify trends, and analyze variances. This includes knowledge of financial modeling, cost estimation methodologies, and understanding of accounting principles.</span></span></span></p><br> <p><span><span><span>Strong project management skills to effectively plan, organize, and prioritize tasks related to cost control activities. This includes the ability to coordinate with multiple stakeholders, manage timelines, and ensure alignment with project objectives.</span></span></span></p><br> <p><span><span><span>Familiarity with cost control software and tools such as Primavera, Procore, or similar platforms used for budget tracking, forecasting, and reporting. Proficiency in using spreadsheets and database software for data analysis and reporting is also essential.</span></span></span></p><br> <p><span><span><span>Knowledge of contract management principles and experience in reviewing contracts, change orders, and vendor agreements to ensure compliance with cost control objectives. This includes the ability to negotiate terms and resolve disputes related to project costs.</span></span></span></p><br> <p><span><span><span>Excellent communication and interpersonal skills to effectively liaise with project teams, contractors, vendors, and other stakeholders. The ability to convey complex cost-related information clearly and concisely, as well as collaborate with cross-functional teams, is crucial for success in this role.</span></span></span></p><br> <p><span><span><span>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</span></span></span></p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus.</p><br> <br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Change Management L3<br>Claim Studies L3<br>Cost Control L3<br>Financial Reporting L3<br>Leadership<br>Provide Direction<br>Quality<br>Resilience<br>Time and Task Management L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Engineering or any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><span><span><span>The Lead Cost Control Engineer is responsible to manage and optimize project expenditures throughout the construction lifecycle, ensuring adherence to budgetary constraints, including overseeing cost estimation, tracking, and reporting processes, identifying variances and implementing corrective actions to maintain financial targets. Through meticulous analysis and strategic planning, the role maximizes cost efficiency and support the timely delivery of high-quality projects.</span></span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p><span><span><span>Develop and implement cost control procedures and systems to monitor project expenditures and ensure adherence to budgetary constraints.</span></span></span></p><br> <p><span><span><span>Collaborate with project managers and stakeholders to establish project budgets, cost forecasts, and expenditure plans.</span></span></span></p><br> <p><span><span><span>Conduct detailed cost estimation and analysis for project components, materials, labor, and overhead expenses.</span></span></span></p><br> <p><span><span><span>Track and analyze project costs, identifying variances, trends, and potential cost-saving opportunities.</span></span></span></p><br> <p><span><span><span>Prepare regular cost reports and presentations for project stakeholders, highlighting key financial metrics and performance indicators.</span></span></span></p><br> <p><span><span><span>Review contractor and vendor invoices, verifying accuracy and adherence to contract terms and pricing agreements.</span></span></span></p><br> <p><span><span><span>Evaluate change orders and variations to assess their impact on project costs and timelines, and negotiate with stakeholders as necessary.</span></span></span></p><br> <p><span><span><span>Implement cost control measures to mitigate risks and minimize cost overruns, including value engineering and cost-saving initiatives.</span></span></span></p><br> <p><span><span><span>Provide guidance and support to project teams on cost-related matters, offering recommendations for cost-effective solutions and strategies.</span></span></span></p><br> <p><span><span><span>Continuously monitor market trends, pricing fluctuations, and regulatory changes that may impact project costs, and adjust cost control strategies accordingly.</span></span></span></p><br> <p><span><span><span>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</span></span></span></p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p><span><span><span>Proficiency in financial analysis techniques to assess project costs, identify trends, and analyze variances. This includes knowledge of financial modeling, cost estimation methodologies, and understanding of accounting principles.</span></span></span></p><br> <p><span><span><span>Strong project management skills to effectively plan, organize, and prioritize tasks related to cost control activities. This includes the ability to coordinate with multiple stakeholders, manage timelines, and ensure alignment with project objectives.</span></span></span></p><br> <p><span><span><span>Familiarity with cost control software and tools such as Primavera, Procore, or similar platforms used for budget tracking, forecasting, and reporting. Proficiency in using spreadsheets and database software for data analysis and reporting is also essential.</span></span></span></p><br> <p><span><span><span>Knowledge of contract management principles and experience in reviewing contracts, change orders, and vendor agreements to ensure compliance with cost control objectives. This includes the ability to negotiate terms and resolve disputes related to project costs.</span></span></span></p><br> <p><span><span><span>Excellent communication and interpersonal skills to effectively liaise with project teams, contractors, vendors, and other stakeholders. The ability to convey complex cost-related information clearly and concisely, as well as collaborate with cross-functional teams, is crucial for success in this role.</span></span></span></p><br> <p><span><span><span>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</span></span></span></p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus.</p><br> <br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Change Management L3<br>Claim Studies L3<br>Cost Control L3<br>Financial Reporting L3<br>Leadership<br>Provide Direction<br>Quality<br>Resilience<br>Time and Task Management L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Engineering or any related field<br><br><br><br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible to support the Customer Relationship Executives / Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Shareholder & Financial<br><br>Support Relationship Managers and Executives in handling customer queries and complaints. Ensure timely complaint resolution and enhance customer satisfaction. Contribute to customer acquisition and retention initiatives. Support achievement of service KPIs and quality standards. Promote operational efficiency and cost consciousness. Act within delegated authorities and approved policies.<br><br>Customer Service<br><br>Deliver high-quality customer service and exceed customer expectations. Assist customers visiting the branch and respond to inquiries promptly. Handle customer requests within established turnaround times. Promote and cross-sell QNB products and services. Build and maintain strong relationships with customers and internal stakeholders. Participate in customer communication activities, loyalty programs, and promotional campaigns. Maintain complete confidentiality when dealing with customer information. Proactively identify customer needs and recommend suitable banking products and solutions.<br><br>Internal Processes<br><br>Work closely with QNB First Relationship Managers to improve service quality and resolve customer issues. Manage implementation of customer products, services, and applications in accordance with service standards. Accept shift work schedules as per bank policies. Assist customers in completing banking forms and applications, including:Account opening ATM card requests Credit card applications Cheque book requests Standing order instructions Process customer-related activities such as:Account opening Customer data maintenance Issuance of balance and no-liability certificates Maintain customer databases, records, files, registers, and tracking systems. Process authorization requests and downloads as required. Ensure compliance with service quality standards and audit requirements. Escalate unresolved issues to the QNB First Service Manager.<br>Learning & Development<br><br>Maintain knowledge of customer relationship management practices. Pursue professional development opportunities. Stay current with developments in banking and financial services.<br><br>Education And Experience Requirements<br><br>Education<br><br>Bachelor’s degree in one of the following disciplines or a related field:<br><br>Marketing Banking Finance Accounting Economics Business Administration Information Technology<br><br>Experience<br><br>Minimum 2 years of relevant banking experience. International banking experience is preferred.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate