Economic Analyst Jobs - Doha Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>Some careers grow faster than others.&nbsp;&nbsp;</strong></p><br><br><br><p><strong>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.</strong></p><br><br><br><p>HSBC Corporate and Institutional Banking (CIB) is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p><strong>The Opportunity</strong></p><br><br><br><p>Credit &amp; Capital Management (C&amp;CM) within CIB is implementing a new, modern and consistent end-to-end operating model including a first line credit management office - the Business Credit Office (BCO).</p><br><br><br><p>The BCO Analyst is based in Qatar and supports BCO Managers plus Relationship Managers (RMs) or Coverage through client review and renewal activity. You’ll complete customer research and financial and credit analysis and co-ordinate credit applications or renewals including risk escalation. The role is client facing and works closely with Coverage and Transaction Support teams to deliver a consistent Credit &amp; Lending servicing journey. Success means reliable and predictable underwriting across the portfolio with strong controls delivered to agreed OKRs, SLAs and KPIs.</p><br><br><br><p><strong>What you'll be doing</strong></p><br><br><br><ul><li>Deliver BCO tasks in line with agreed OKRs, SLAs and KPIs</li><li>Support the end-to-end Credit &amp; Lending servicing journey to provide a seamless process for customers and internal stakeholders</li><li>Assist Relationship Managers with credit analysis and timely submission of credit proposals for facilities for existing and prospective clients</li><li>Co-ordinate credit applications or renewals and manage risk escalation to the Risk team where required</li><li>Liaise with relevant teams to prepare facility letters and internal security documents and confirm completeness of security documentation prepared by external legal counsel</li><li>Monitor credit quality across the supported portfolio through periodic credit reviews plus covenant and condition tracking and reporting</li><li>Apply HSBC policies and adhere to regulatory, financial and legal standards to minimise business and reputational risks</li><li>Maintain First Line of Defence controls including timely implementation of internal and external audit recommendations and addressing issues raised by external regulators</li></ul><br><p><strong>What we're looking for</strong></p><br><br><br><ul><li>Bring relevant experience in corporate banking in a credit analyst or relationship manager capacity</li><li>Apply a strong understanding of financing instruments and banking products used in corporate banking</li><li>Demonstrate a comprehensive understanding of risk management and experience ensuring compliance with organisational and regulatory requirements</li><li>Produce customer research plus financial and credit analysis that supports consistent underwriting decisions</li><li>Manage credit proposals and renewals end-to-end with attention to detail across documentation and approvals</li><li>Partner effectively with Coverage, Transaction Support, Risk and external legal counsel to progress deals and documentation</li><li>Communicate clearly with internal stakeholders and participate in client meetings where required</li><li>Develop credit skills, product knowledge, industry knowledge and client management skills through training and on-the-job delivery</li></ul><br><p><strong>Strengthening first-line credit execution</strong></p><br><br><br><p>This role sits at the heart of how C&amp;CM is simplifying and standardising first line credit work through the Business Credit Office. You’ll help create a single handoff from RM to BCO for Credit &amp; Lending tasks and build consistency in underwriting and portfolio monitoring. Alongside Coverage and Transaction Support teams you’ll help deliver a smoother experience for colleagues and clients while protecting the Bank through strong controls. If you’re looking to broaden your credit toolkit within a new operating model this is a chance to make a tangible contribution from day one.</p><br><br><br><p>For further details and application information please visit our careers site.</p><br><br><p>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.</p><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited</p><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Qatar </div> </div>

Job Title: Environmental Analyst<br><br>Duration: 24 months<br><br>Location: Qatar<br><br>This opportunity supports the delivery of Environmental Management Programs within a major oil and gas operating environment in Qatar. The role focuses on regulatory compliance, environmental monitoring, emissions and discharges reporting, and continuous improvement of environmental performance in line with permit requirements and ISO 14001 EMS guidelines. This position offers the chance to contribute to site surveys, environmental studies, audits, and sustainability-related initiatives across operational and project activities.<br><br>Required Education<br><br>Bachelor’s degree in science and engineering.<br><br>Required Experience<br><br>6 years of relevant experience in the environmental arena within a world-class organisation. Experience managing facility Environmental Management Programs. Experience supporting environmental compliance with permit, legal, and regulatory requirements. Experience coordinating environmental studies, projects, and contracts to meet operational and environmental obligations. Experience carrying out site surveys and assessments related to discharges, emissions, and waste control.<br><br>Required Skills<br><br>Advanced knowledge across environmental specialisations. Strong technical knowledge in environmental monitoring programs for emissions and discharges. Ability to support environmental reporting on a monthly, quarterly, and ad hoc basis for regulators and stakeholders. Knowledge of Environmental Management Systems and ISO 14001 EMS guidelines. Ability to support audits and management system implementation to maintain environmental compliance. Capability to provide technical input on environmental focus areas, programs, and emerging issues. Ability to supervise environmental technicians and ensure monitoring activities are completed on time. Strong awareness of environmental compliance requirements across operations and construction or installation activities.<br><br>Preferred Qualifications<br><br>Expert knowledge in at least one environmental media area such as air, water, or soil.<br><br>About Airswift<br><br>Airswift is an international workforce solutions provider within the energy, process and infrastructure industries. Airswift serves as a strategic partner to clients, offering a turnkey workforce solution to capture and deliver the top talent needed to complete successful projects by aligning with unique project needs. With over 1000 employees and 9,000 contractors operating in over 60 countries, Airswift's geographical reach and pool of talent available is unmatched in the industry.

We are seeking an experienced Business Analyst / Corporate Banking SME to support large-scale Temenos T24 Core Banking transformation programs across Retail and Corporate Banking operations. The ideal candidate will have extensive experience in Middle East banking, strong expertise in Retail, Corporate, and Islamic Banking, and proven hands-on experience with Temenos T24, Islamic AA, and TPH implementations. The role will focus on business requirements, operating model transformation, process mapping, data migration, testing, business readiness, and stakeholder management. Key Responsibilities Business Analysis & Requirements Management Gather, analyze, and document business requirements for T24 transformation programs. Prepare and maintain:Business Requirement Documents (BRDs) Functional Specification Documents (FSDs) Process Documentation Requirement Traceability Manage requirements, scope control, and change requests. Conduct workshops with business and operations stakeholders. Coordinate requirements with implementation partners and vendors. Retail & Corporate Banking Operations Act as a Retail & Corporate Banking Operations SME for back-office transformation. Support banking operations covering:Accounts Deposits Financing Payments Corporate Banking Islamic Banking Analyze existing operational processes and identify improvement opportunities. Define business rules and operational workflows. Core Banking Transformation Support end-to-end Temenos T24 / Temenos Transact transformation initiatives. Participate in current-state assessment and future-state solution design. Perform business process mapping and gap analysis. Define and validate the Target Operating Model (TOM). Ensure future-state processes align with business and operational objectives. Islamic Banking Provide SME expertise for Islamic Banking transformation initiatives. Support Temenos Islamic AA and TPH implementations. Validate Islamic banking business processes, products, rules, and operational requirements. Work closely with functional and technical teams to ensure Islamic banking requirements are correctly implemented. Data Migration & Reconciliation Support data migration planning and execution. Define data mapping and transformation requirements. Support data cleansing and validation activities. Validate migrated customer, account, deposit, financing, and transaction data. Support balance reconciliation and migration validation. Identify and resolve data migration issues. Testing & UATLead business participation in testing activities. Prepare business test scenarios and UAT test cases. Support:System Integration Testing (SIT) User Acceptance Testing (UAT) Regression Testing Validate requirements against implemented functionality. Lead defect triage and coordinate defect resolution. Support business sign-off and production readiness. Change Management & Business Readiness Develop operational readiness plans. Prepare Standard Operating Procedures (SOPs). Develop user manuals and operational documentation. Conduct business-user training. Support change adoption and transition activities. Ensure business teams are prepared for the new T24 operating environment. Stakeholder & Vendor Management Work closely with:Business Users Retail Banking Teams Corporate Banking Teams Operations Teams IT Teams Product Owners Project Managers Implementation Partners Vendors Facilitate workshops and business discussions. Coordinate with vendors and implementation partners. Provide regular updates on requirements, testing, migration, risks, and business readiness. Governance & Documentation Maintain project and business-analysis documentation. Ensure requirements and changes are properly governed. Support project governance and implementation reviews. Maintain traceability between business requirements, configuration, testing, and sign-off. Support audit and compliance requirements where applicable. Required Experience11+ years of experience in Temenos Core Banking transformation programs. Proven experience as a Business Analyst / SME in T24 transformation projects. Strong hands-on experience with Temenos T24 / Transact. Strong Middle East / GCC banking experience. Extensive Retail Banking and Corporate Banking operations experience. Strong Islamic Banking domain knowledge.5+ years of experience in Islamic AA and TPH implementations. Experience supporting data migration, cleansing, mapping, and reconciliation. Strong experience in SIT, UAT, defect management, and business validation. Client-facing consulting experience. Experience working in multi-vendor implementation environments. Mandatory Skills Temenos T24 / Temenos Transact Core Banking Transformation Retail Banking Corporate Banking Islamic Banking Islamic AATPHBanking Operations Business Analysis BRD / FSDRequirements Gathering Scope Management Business Process Mapping Gap Analysis Target Operating Model (TOM) Business Rules Data Migration Data Cleansing Data Mapping Balance Reconciliation SIT / UATDefect Triage Requirement Validation Change Management SOP Development User Manuals Business Training Vendor Management Stakeholder Management

???? Welcome to Your Next Adventure!<br><br>In this position, you will work and collaborate with operations managers, fleet and dispatch teams, data scientists, backend engineers, and business stakeholders in a cross-functional setting. Your core function as an Operations & Logistics Data Analyst is to turn delivery and logistics data into actionable insight that improves how orders move from merchant to customer. You will own the metrics that define operational health, such as delivery time, on-time rate, courier utilization, dispatch efficiency, and cost per delivery, and you will use them to diagnose bottlenecks, forecast demand, balance courier supply against order volume, and recommend changes that make the last mile faster, cheaper, and more reliable.<br><br>???? What You’ll Get Your Hands On<br><br>Collaborate with operations, fleet, dispatch, product, and engineering teams to implement data-driven solutions that improve delivery speed, reliability, and cost. Define, monitor, and report on the core operational KPIs, including delivery time, on-time rate, courier utilization, idle time, dispatch and assignment efficiency, and cost per delivery. Analyze and interpret complex operational data sets using statistical techniques and provide stakeholders with clear, actionable insight. Investigate operational bottlenecks across the order lifecycle (acceptance, preparation, pickup, transit, drop-off) and recommend targeted improvements. Build demand forecasts and support capacity planning so courier supply is matched to order volume across zones and time windows, including peak periods. Analyze geographic and zone-level performance to inform coverage, courier allocation, and last-mile strategy. Design and maintain dashboards and visualizations that give operations teams real-time and historical visibility into performance. Stay up to date with industry trends in logistics analytics, dispatch optimization, and last-mile delivery to keep our capabilities competitive. Identify areas of opportunity, guide teams in designing complex operational features, and mentor junior analysts in a collaborative environment.<br><br>????‍♂️ The Magic You Bring<br><br>A bachelor's or master's degree in a related field, such as data science, statistics, mathematics, industrial engineering, operations research, supply chain, or computer science. At least 5 years of experience in operations, logistics, or supply chain analytics, preferably in a fast-paced delivery, e-commerce, or marketplace environment. Strong proficiency in SQL, Python, and/or R, as well as experience with data visualization tools such as Tableau or Power BI. Experience working with geospatial and time-series data (e.g., zones, routes, ETAs, demand by hour and location) and comfort with mapping or spatial analysis. Excellent analytical and problem-solving skills, with the ability to extract insight from large, messy operational data sets. Effective communication skills, with the ability to translate operational data into clear recommendations for non-technical stakeholders such as fleet, dispatch, and city operations teams. Strong attention to detail and accuracy, with the ability to identify and correct errors in data. Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, real-time operational environment. Strong collaboration skills, with the ability to work effectively within a diverse, cross-functional team.<br><br>✨ Bonus Points If You Have<br><br>Proven experience in food, grocery, or parcel delivery services. Familiarity with dispatch, routing, and batching logic, and with the levers that drive last-mile efficiency. Demonstrated causal analytics skills or a full understanding of causality (e.g., measuring the true impact of an operational change rather than correlation). Experience modeling delivery unit economics at the transaction level (cost per order, courier payout, subsidy, delivery margin) and aggregating it reliably across time, cohorts, zones, and other dimensions. Familiarity with demand forecasting, capacity planning, and supply-demand balancing for a courier fleet. Exposure to optimization or operations research concepts (assignment, routing, queuing) and to data processing pipelines and data engineering basics. Familiarity with machine learning techniques and experience contributing to predictive models such as ETA prediction or demand forecasting.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

About ROGII<br>Get ready to buckle up and meet the powerhouse that's revolutionizing the Oil & Gas industry – ROGII!<br>We're a dynamic team of tech enthusiasts who are not afraid to take risks and bring innovation to the forefront with our comprehensive software solutions. Here at ROGII, we’re all about optimizing well operations and streamlining workflows for clients all over the world. And we’ve been smashing that goal out of the park with products that have been adopted by over 350 clients worldwide!<br>But hey, we're not your average team. We're made up of ROGII Stars – creative, out-of-the-box thinkers who are always developing and improving our products with our users in mind, and you can find us all around the world. With each new day, we're pushing the boundaries of what's possible in our industry and having a blast while we do it.<br>Now, here's your chance to join our team and help us continue being the unparalleled leader in our field. Join the revolution and let us help you lead the digital transformation for the Oil & Gas industry. We're seeking our next ROGII Star who can help us scale towards that goal.<br>Let's ROGII and lead the digital transformation for the Oil & Gas industry together! Are you ready to embrace the future with us?<br>About the role<br>Job Type: Full-time<br>We're looking for a junior, tech-savvy geoscientist with up to 3 years of experience. The Technical Analyst will join our team in to provide users with outstanding technical support and training for our products, including Star Steer. The ideal candidate should have a passion to provide technical demos and trainings for our clients. We are looking for a client-focused individual who works well in a fast-paced environment, and who has a technical background in the geosciences.<br>Responsibilities:Provide Technical sales & workflow presentations to clients (online and in person) Onsite support and multi-day trainings with clients with some travel required Customer Technical Support (phone, email) including possible calls during evenings and weekends Supporting our sales team with engaging technical demonstrations Tracking of client’s bugs and new features requests Other tasks related to all above<br>Requirements:4-year degree in Geoscience or a closely related discipline Intermediate to Advanced ability with Star Steer geosteering software is an asset Strong knowledge of drilling operations and operations geology workflows Geologic knowledge of a variety of North American plays and play types is an asset Strong communication skills, both written and spoken; experience creating and delivering presentations Working knowledge of Microsoft office products and Google Docs<br>Additional beneficial experience:Working knowledge of Python Experience with geoscience software (Petrel, Kingdom, Geo Graphix, etc) Computer science and/or IT troubleshooting experience Customer service experience<br>At ROGII, we value diversity and are committed to creating an inclusive environment for all employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are passionate about accounting and want to be part of a dynamic team that is revolutionizing the Oil & Gas industry, we encourage you to apply for this exciting opportunity.<br>Please note a background check will be performed on the successful candidate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The MIS Analyst will play a crucial role in our International Banking Group, specifically within the Retail Collections &amp; Recovery department. This role involves;</p><br><ul><li><span><span>Prepare and distribute daily, weekly, monthly, quarterly, and annual MIS and performance reports.</span></span></li><li><span><span>Develop and maintain dashboards for Collections &amp; Recovery KPIs.</span></span></li><li><span><span>Monitor portfolio performance, delinquency trends, recoveries, and collection efficiency.</span></span></li><li><span><span>Analyze collector, team, agency, and legal recovery performance.</span></span></li><li><span><span>Prepare daily, monthly, and yearly write-off reports and recovery-after-write-off reports.</span></span></li><li><span><span>Track and analyze write-off trends, net losses, and portfolio movements.</span></span></li><li><span><span>Upload, update, and maintain regulatory reports through the QCB Portal.</span></span></li><li><span><span>Ensure timely and accurate regulatory submissions in compliance with QCB requirements.</span></span></li><li><span><span>Receive, consolidate, validate, and share reports across departments (Collections, Risk, Finance, Operations and &nbsp;Legal)</span></span></li><li><span><span>Perform data reconciliation and ensure report accuracy.</span></span></li><li><span><span>Coordinate with internal stakeholders for data collection and reporting requirements.&nbsp;</span></span></li><li><span><span>Automate manual reports and improve MIS processes and reporting efficiency.&nbsp;</span></span></li><li><span><span>Support audit, compliance, finance, and regulatory reporting requirements.&nbsp;</span></span></li></ul><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br><br>Responsibilities:<br><ul><li> Prepare and distribute daily/weekly/monthly/quarterly/annual MIS and performance reports.</li><li> Develop and maintain dashboards for Collections &amp; Recovery KPIs.</li><li> Monitor portfolio performance, delinquency trends, recoveries, and collection efficiency.</li><li> Analyze collector, team, agency, and legal recovery performance.</li><li> Prepare write-off and recovery-after-write-off reports for daily, monthly, and yearly periods.</li><li> Track and analyze write-off trends, net losses, and portfolio movements.</li><li> Upload, update, and maintain regulatory reports through the QCB Portal.</li><li> Ensure timely and accurate regulatory submissions, meeting QCB requirements.</li><li> Receive, consolidate, and validate reports from Collections, Risk, Finance, Operations, and Legal departments.</li><li> Perform data reconciliation and ensure report accuracy and integrity.</li></ul><br>Qualifications:<br><ul><li> Proficiency in Microsoft Office Suite, including Excel (Advanced Functions, Pivot Tables, Power Query, Charts, Data Analysis), Power BI, PowerPoint, Word, and Outlook.</li><li> Strong internet and web skills, with experience in online regulatory portals like QCB Portal.</li><li> Knowledge of data reconciliation, quality control, and report automation techniques.</li><li> Excellent analytical skills and attention to detail.</li><li> Strong communication and collaboration abilities, with a team-oriented mindset.</li><li> Ability to prioritize tasks and manage multiple projects effectively.</li><li> Proactive, self-motivated, and willing to learn and adapt to new challenges.</li><li> Bachelor's degree in Business Analytics, Finance, or a related field.</li><li> 1-2 years of experience in a similar role, preferably in banking or finance.</li><li> Familiarity with regulatory requirements and compliance standards is advantageous.</li></ul> </div>

Job Summary We are seeking an experienced Core Banking Transformation – Retail & Corporate Banking SME to support large-scale Temenos Transact (T24) transformation programs. The ideal candidate will have extensive experience in Retail & Corporate Banking Operations, strong business analysis capabilities, and deep expertise in Temenos T24, including Islamic Banking (AA & TPH) implementations. The role involves leading business requirements, process transformation, target operating model (TOM) design, data migration support, testing, business readiness, and stakeholder management while ensuring successful implementation of Core Banking solutions. Key Responsibilities Business Analysis & Requirements Gather, analyze, and document business requirements. Prepare Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and process documentation. Validate business requirements with stakeholders. Manage requirement traceability and scope control. Coordinate with implementation partners and vendors. Core Banking Transformation Support Temenos Transact (T24) Core Banking transformation projects. Drive business process transformation initiatives. Define Target Operating Model (TOM). Perform business process mapping and gap analysis. Design future-state operational processes. Define business rules and operational workflows. Retail & Corporate Banking Operations Support transformation across:Customer Information CASACurrent Accounts Savings Accounts Deposits Financing Corporate Banking Islamic Banking Payments Standing Instructions Remittances Account Maintenance Data Migration Support data migration planning and execution. Define data mapping rules. Perform data cleansing activities. Validate migrated data. Support balance reconciliation. Resolve migration-related issues. Testing & UATPrepare UAT strategy and test scenarios. Execute System Integration Testing (SIT) and User Acceptance Testing (UAT). Validate business requirements. Manage defect triage and defect resolution. Coordinate business sign-offs. Change Management Prepare operational readiness plans. Develop Standard Operating Procedures (SOPs). Prepare User Manuals. Deliver business training. Support end-user adoption activities. Stakeholder Management Work closely with:Business Users Operations Teams Technology Teams Implementation Partners Vendors Project Managers Product Owners Provide regular project updates. Facilitate workshops and business discussions. Governance & Documentation Maintain project documentation. Support audit and compliance activities. Ensure adherence to banking policies. Maintain requirement traceability. Required Experience11+ years of experience in Core Banking Transformation. Strong experience with Temenos Transact (T24) implementation projects. Experience as a Business Analyst or Subject Matter Expert (SME). Strong Retail Banking and Corporate Banking operations experience. Experience in Middle East banking transformation programs. Strong Islamic Banking domain knowledge. Experience supporting data migration and reconciliation. Experience in SIT, UAT, and business validation. Client-facing consulting experience. Preferred Experience Certified Temenos Consultant. Minimum 5+ years of Islamic AA & TPH implementation experience. Experience in GCC/Middle East Banking. Experience in multi-vendor implementation environments. Knowledge of banking regulations and operational compliance. Education Bachelor's Degree in:Computer Science Information Technology Business Administration Finance Banking Engineering Related Discipline

???? Application System Analyst – ARMS<br>We are seeking a skilled Application System Analyst specializing in Aviation ERP systems. The candidate must possess good SQL skills and extensive experience with reporting tools such as Report Builder and Crystal Reports. This role involves providing Level 1 support (technical/functional) to in-house staff, building complex SQL queries, extracting information from databases, and customizing reports to meet business needs.<br>Functional Consultant and L1 Support to various ARMS Modules for Operations Function ARMS on TAB (EFB) – i Pad/Desktop ARMS – FOSS/LITEARMS - CMSSARMS – SQMSARMS – ITMSARMS – HFDMARMS – CREWPORTAL<br>Key Responsibilities and Accountabilities<br>ARMS System Modules and ARMS on TAB (EFB) – ROLES & RESPONSIBILITIESResponsible for providing first level of system and technical support: troubleshoot end-user reported system relates requests and issues. Classify the issue as appropriate into bug report (br), service request (sr) or change/new request (cr/nr). Coordinate with the end-users for the day-to-day reported issues and queries and advise them on the program functions keeping in mind the already implement logic, formulas and procedures. Assessment of the crs/nrs from the end-user’s departments and once change is accepted coordinate the change with end-users and vendors through the development as applicable keeping in mind the priority of the Change request. Track the crs/nrs across all the phases - scoping, quote approval, uat, release and sign-off As applicable, prepare quick reference/idiot guides and flow charts to simplify the end-users understating of the system process/procedure and training the end-users on the system as may be applicable for job profile/assignment of that end-user. Provide subject matter expertise on the various operations functions as per the aviation best practices. System access control, master configuration and administration as approved and applicable. Liaising with different teams within the vendor’s company and it department in fixing integration related issues of various arms modules Provide level 1 support for electronic flight bag (efb) hardware – like ipads, docking station, charging cable, airprint, wi-fi etc. And escalate it to other teams within the it department for fix if necessary. Periodic efb ipad battery health integrity check in accordance with the ci-79 battery health check procedure. Review and procure the jeppesen jeppview subscriptions for the ops doha and outstation requirements based on the upcoming outstation bases/new contracts. Setting up the efb program in the outstation bases in collaboration with the operations/engineering staff by advising and assisting them with the pre-requisites and training. Providing support to operations for flight crewing, rostering roster maintenance and support ops training with the license checks and expiry. Completing the master configuration of the crew and a/c in the foss and cmss systems in the event of allocation/reallocation of the crew and a/c to doha or outstation bases and assist the outstation base coordinator and the crew the system training remotely or onsite as may be possible. Assisting operations with the client performance report for the monthly billing all resolving all billing related issues with high priority without affecting the billing period. Understanding the license checks, document validity and expiry and providing support to operations for flight crewing, rostering, roster maintenance and training record upkeep. Taking care of end-users reported issues from doha and outstation departments for hira, audit, rdar, occurrence/meeting manager, mor, mems etc -sqms Add/edit exceedance and phase configuration for helicopter flight data monitoring (hfdm) and redetecting the flights/exceedance as applicable based on the request by hfdm manager following the already established procedures of internal change request.<br>GENERAL AVIATION – SKILL SETSExpert-level understanding of aviation domain Requirement analysis and business process modelling for user organizations, through meetings, discussions and other requirement elicitation tools Solution definition and mapping of customer business process to appropriate processes and functions in the business application (software) Prepare process documentation and solution definition reports gap analysis, requirement definition and translation into functional and technical software requirements Anchor software implementation roll-out programs, through various phases such as user acceptance testing, user training, data load and cut-over responsibilities include preparation of various artefacts such as training materials, test cases etc. and execution of activities such as conducting training programs, software validations etc provide key user training and support customer to ensure sign off at each milestone as per project plan should have strong business processes understanding in specified domain good communication & presentation skills coordinate with various teams both outside and within GHC for the integration of the various arms modules with upcoming AMOS and sap project.<br>Performance Indicators Numbers of internal customer complaints Average time elapsed for problem resolution and assigned tasks Percentage of Network up time. Percentage of Servers up time.<br>Communications & Working Relationships Internal:All GHC departments<br>External:Contractors Vendors Telecom and Broadband agencies<br>Qualifications, Experience & Skills Qualifications:Engineering Degree/Diploma – Aviation/Aeronautics stream will be an added advantage Experience on leading aviation ERP system will be an added advantage<br>Experience:Minimum 5 years of relevant experience<br>???? Interested candidates are invited to submit their CV through the Gulf Helicopters Company Careers Portal or Recruitment Email: recruitment@gulfhelicopters.com

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>The Opportunity<br><br>Agoda is very excited to launch a new B2C fintech product <br><br>As Senior Business Analyst – New verticals, you will play a key role in defining, launching and growing the product across different markets. You'll devise, own and execute initiatives to drive acquisition, transaction growth and retention, working closely with product, fintech, and cross-functional marketing teams. This is a unique opportunity to incubate and grow a new business vertical within Agoda from the ground up.<br><br>We are looking for someone who can handle ambiguity well while remaining independent in developing fast-paced initiatives across this new and interesting product.<br><br>In this Role, You Will <br><br>Help on defining the Product Customer Value Proposition and Go To Market (GTM) Strategy Design optimization strategy for the product across the full funnel – from user across key business metrices (i.e., acquisition, activation, transaction growth, top-ups loyalty and customer engagement) Execute the marketing strategy: e.g., Launch the different marketing channels (e.g., paid search, app campaigns, affiliates)  Optimize performance campaigns across channels such as; App campaigns, KOL initiative and Paid search Optimize incentives via campaigns across markets to drive business objectives while maintaining sustainable unit economics Work closely with Product and Design to Shape onboarding, in-app messaging, and key user journeys Collaborate with Fintech, Legal, and Compliance to ensure campaigns, claims, and messaging are accurate, compliant, and easy for customers to understand and translate regulatory constraints into clear, user‑friendly communications Build and continuously improve dashboards, reporting, and processes on your respective portfolio to scale operationally over time. This is a sole contributor role with strong visibility across Managers and Directors <br><br>What You’ll Need To Succeed<br><br>Must Have Qualifications Marketing expertise: At least 3 years of experience with running strategic initiative within the e-commerce, consulting, OTA and fintech space Strong analytical skills:Comfortable working with data and performance metrics (CAC, LTV, activation, retention, payback, cohorts) Ability to pull and analyze data using SQL and/or self‑serve BI tools Demonstrated entrepreneurial / builder mentality:Able to operate in ambiguity, set up new processes, and “figure things out” without a playbook. Excellent organizational skills, attention to detail and ability to work independently Ability to think strategically, learn fast and understand new business dynamics Innate desire to take ownership, make an impact and influence outcomes Bias for action and experimentation Excellent verbal and written communication skills in English Strong stakeholder management and communication skills, with experience collaborating with multi team in multiple department  <br><br>Nice to Have<br><br>Experience with Direct marketing, Performance marketing and Affiliate marketing for financial products Experience in consulting, investment banking, e-commerce, fintech or financial services, such as Travel cards, multi‑currency wallets Experience launching or scaling a new product or major feature as part of a team <br><br>#STRA#ANLS#MRKT#3 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Job Summary We are seeking a highly skilled IT Analyst & QA with strong bilingual communication skills in Arabic and English to support business and technology initiatives. The successful candidate will be responsible for gathering and validating business requirements, preparing functional and technical documentation, coordinating with business and technical teams, leading System Integration Testing (SIT) and User Acceptance Testing (UAT), managing quality assurance activities, and ensuring successful project delivery following SDLC and IT governance standards. The ideal candidate will have experience in business analysis, software quality assurance, requirements management, testing, SDLC, APIs, databases, application development, and banking systems. Key Responsibilities Business Analysis Gather, analyze, validate, and document business requirements. Conduct stakeholder interviews and workshops. Perform business process analysis and process mapping. Translate business requirements into functional and non-functional specifications. Perform impact analysis for system enhancements and changes. Prepare solution recommendations aligned with business objectives. Requirements Management Develop and maintain:Business Requirement Documents (BRD) Functional Requirement Documents (FRD) Software Requirement Specifications (SRS) Functional Specifications (FRS) Non-Functional Requirements (NFR) User Stories Requirement Traceability Matrix (RTM) Statements of Work (SOW) Project Charters Ensure complete traceability throughout the project lifecycle. Quality Assurance & Testing Lead System Integration Testing (SIT). Coordinate User Acceptance Testing (UAT). Prepare test strategies and test plans. Develop test cases and test scenarios. Execute functional, regression, integration, and end-to-end testing. Design positive, negative, and edge-case test scenarios. Validate defect fixes and perform regression testing. Manage testing evidence and sign-offs. Defect & Release Management Log and track defects. Coordinate defect triage meetings. Prioritize issues with business and technical teams. Support Change Request (CR) management. Ensure release readiness. Validate production deployments. System Analysis & Technical Support Analyze application behavior. Support application configuration. Assist with scripting and system integrations. Troubleshoot production issues. Perform Root Cause Analysis (RCA). Recommend process improvements. Documentation Prepare and maintain:SOPsPolicies & Procedures User Manuals System Documentation Technical Documentation Test Plans Test Cases Release Notes Knowledge Base Articles User Guides Meeting Minutes Project Reports Communication & Reporting Prepare and deliver in both Arabic and English:Status Reports Progress Reports Executive Dashboards MIS Reports RAID Logs Executive Summaries Meeting Minutes Stakeholder Communications Stakeholder Management Collaborate with:Business Users IT Teams PMOVendors Management External Partners Facilitate meetings and ensure alignment between business and technology teams. Governance & Compliance Follow SDLC methodologies. Ensure change management compliance. Maintain project documentation. Ensure audit-ready documentation. Support IT governance activities. Follow information security policies. Protect confidential business information. Escalate project risks and issues appropriately. Education Bachelor's Degree in:Computer Science Computer Engineering Information Technology Software Engineering Information Systems Related Discipline Required Experience Minimum 5+ years of IT experience. Minimum 2–4 years of software development or application configuration experience. Experience in Business Analysis and Quality Assurance. Banking or Financial Services experience is preferred. Experience working in Agile and Waterfall environments.

Job Title: Senior Systems Analyst (Finance) Company: Nakilat Location: Doha, Qatar<br>Job Summary and Purpose Design, build, implement and improve the SAP finance solution services to all divisions within NAKILAT and its joint ventures. Leverage organizational capabilities and take up projects to automate the manual process with various SAP smart solutions.<br>Accountabilities<br>Key Accountabilities:SAP Implementation and Support:<br>Participate in leading SAP FSCM / SAP TRM / SAP FICO implementation and provide system support and continuous improvement for NAKILAT and its joint ventures. Provide post implementation supports to users in finance, controlling, project systems, treasury modules. Work with individual Finance division in providing SAP solutions or workaround. Provide support to Finance and Treasury divisions in carrying out their month end and year end closing activities successfully including GR/IR clearing, foreign currency valuations, internal order settlement, project settlement, corporate service allocation, customer and G/L balances carried forward, etc. Interact with SAP ABAP Team in designing the custom development or enhancement in SAP. Implement any legal requirements for the State of Qatar, for example, withholding tax. Work with SAP Basis team in designing roles and authorization matrix for the end user making sure that there is no conflict of duty and users are given authorization only to their respected company codes. Create SAP training materials and provide SAP training to end users. Provide new enhancements to existing finance processes. Provide a streamlined approach and solution with new enhancement to effectively and efficiently execute finance related processes/transactions. Design and configure new enhancements, RFC changes, break fix service desk tickets in SAP FSCM / SAP TRM. Assist in developing business analytical reports and dashboards using Power Bi / SAP Data Sphere.<br>Documentation: Maintain RFC (Request for Change) for production support related issues. Maintain Project documentations, Business process documents and configuration documentation.<br>Problem Management: Work closely with the business users & relevant department to analyze, investigate issues/problems & provide the solution. Document issues & solutions.<br>Qualifications, Experience and Job Skills<br>Qualifications: Bachelor’s degree in Computer Science, Business Administration, Accounting or in a related field Specialized certificates in FICO / FSCM module.<br>Experience:5-7 years of SAP experience of which a minimum of 3 years should be in a similar position, preferably in a similar industry<br>Job Specific Skills:Advanced knowledge of SAP FSCM / SAP TRM / SAP FICO modules. Knowledge in all sub-modules of Finance, with the support of strong experience with each sub-modules. Good client-facing, problem Solving and analytical skills. Good understanding of S4 solutions, BTP, Fiori Apps and integrations. Strong knowledge in business data modelling preferably using Data Sphere Good understanding of Dashboard reporting and ability to develop business analytical dashboards using Power Bi. Knowledge of SAP interfaces / integration with other technologies like Microsoft. Knowledge of Microsoft Power platform tools (Power Automate, Dataflows).

Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an Cybersecurity & Infrastructure Analyst.<br>Purpose of the role:The Cybersecurity & Infrastructure Analyst provides experienced, execution capacity across the Bank's infrastructure, cloud, and cybersecurity operations, operating within the strategy, standards, and direction set by the Cybersecurity & Infrastructure Lead. Drawing on significant hands-on experience, the role carries out day-to-day infrastructure administration, security monitoring, and operational activity across on-premise, hosted, and cloud environments — exercising sound, experience-based judgment to resolve matters directly where appropriate, and escalating those requiring further guidance or direction — in support of the Bank's infrastructure resilience and cybersecurity posture.<br>RESPONSIBILITIES:<br>Infrastructure & Cloud Operations Support and administer the Bank's infrastructure estate across on-premise, hosted, and cloud environments, including networks, servers, storage, virtualization, and end-user computing. Carry out day-to-day administration of core infrastructure platforms, including server virtualization, directory and identity services, email and messaging systems, database systems, and enterprise backup and storage. Follow ITIL-aligned service management practices across infrastructure operations, covering incident, problem, and change management. Manage the Bank's help desk/service management system, ensuring it is used effectively and tickets are properly logged, progressed, and resolved.<br>Disaster Recovery & Business Continuity Manage infrastructure disaster recovery planning and exercises, conducting testing against defined recovery objectives. Administer data replication technologies supporting production and DR environments.<br>Cybersecurity Manage the Bank's day-to-day cybersecurity posture, including threat monitoring, incident response, vulnerability management, and risk mitigation activity. Manage the relationship with the Bank's Security Operations Center (SOC), coordinating monitoring, alerting, and incident escalation. Administer core security tooling, including email security and endpoint protection. Execute data loss prevention and information protection/classification controls in line with strategy and direction set by the Information Security function. Manage conditional access and endpoint security configuration for mobile and BYOD access. Manage cyber control activity supporting Risk, Compliance, and Internal Audit requirements.<br>Delivery & Escalation Carry out infrastructure and security changes in line with standards and processes set by the Cybersecurity & Infrastructure Lead, escalating decisions requiring sign-off or strategic direction. Provide senior delivery capacity across infrastructure and cybersecurity workstreams, ensuring continuity of operations at all times.<br>Vendor & Asset Support Manage day-to-day engagement with infrastructure and security vendors. Maintain IT hardware and software inventory and asset records.<br>Business Partnership Act as a senior point of contact for application teams, business stakeholders, and Information Security on infrastructure and security requirements for projects and initiatives.<br>Continuous Improvement Proactively identify and implement opportunities to optimize infrastructure utilization and performance. Contribute to continual improvement of governance and process documentation, complying with organizational policy.<br>KEY PERFORMANCE INDICATORS (KPI) To measure and monitor the performance of the role in the context of the Section/Department's activities Infrastructure availability: uptime of core infrastructure and messaging services against defined targets DR support: timely completion of assigned DR testing and replication tasks Cybersecurity posture: timeliness of monitoring, alerting, and vulnerability remediation activity Change execution: quality and accuracy of infrastructure and security changes carried out Ticket/service management: timeliness and quality of help desk ticket resolution and escalation<br>Minimum Experience & Essential Knowledge12+ years of experience in systems, network, and infrastructure administration within mission-critical, high-availability environments, including significant experience operating with a high degree of autonomy Experience within a bank, investment firm, or other regulated financial services organization, operating at a senior level Extensive hands-on experience with enterprise Microsoft infrastructure (directory services, virtualization, email/messaging, database systems) and enterprise backup/storage Advanced, practitioner-level knowledge of cybersecurity fundamentals: threat monitoring, incident response, vulnerability management Experience with cloud platforms and hybrid infrastructure environments A proven self-starter, able to draw on deep technical experience to resolve issues independently and exercise sound judgment on when to escalate versus act. Bachelor's degree in Computer Science or a related discipline Relevant industry certification required, covering security and/or cloud infrastructure (e.g., Security+, CySA+, Microsoft/Azure infrastructure certification, or equivalent); advanced certification such as CISSP or CISM preferred<br>Core Competencies Infrastructure & Cloud Operations Cybersecurity Monitoring & Response Execution within Defined Standards Vendor & Asset Support Continuous Improvement Mindset

Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an Cybersecurity & Infrastructure Analyst.<br>Purpose of the role:The Cybersecurity & Infrastructure Analyst provides experienced, execution capacity across the Bank's infrastructure, cloud, and cybersecurity operations, operating within the strategy, standards, and direction set by the Cybersecurity & Infrastructure Lead. Drawing on significant hands-on experience, the role carries out day-to-day infrastructure administration, security monitoring, and operational activity across on-premise, hosted, and cloud environments — exercising sound, experience-based judgment to resolve matters directly where appropriate, and escalating those requiring further guidance or direction — in support of the Bank's infrastructure resilience and cybersecurity posture.<br>RESPONSIBILITIES:<br>Infrastructure & Cloud Operations Support and administer the Bank's infrastructure estate across on-premise, hosted, and cloud environments, including networks, servers, storage, virtualization, and end-user computing. Carry out day-to-day administration of core infrastructure platforms, including server virtualization, directory and identity services, email and messaging systems, database systems, and enterprise backup and storage. Follow ITIL-aligned service management practices across infrastructure operations, covering incident, problem, and change management. Manage the Bank's help desk/service management system, ensuring it is used effectively and tickets are properly logged, progressed, and resolved.<br>Disaster Recovery & Business Continuity Manage infrastructure disaster recovery planning and exercises, conducting testing against defined recovery objectives. Administer data replication technologies supporting production and DR environments.<br>Cybersecurity Manage the Bank's day-to-day cybersecurity posture, including threat monitoring, incident response, vulnerability management, and risk mitigation activity. Manage the relationship with the Bank's Security Operations Center (SOC), coordinating monitoring, alerting, and incident escalation. Administer core security tooling, including email security and endpoint protection. Execute data loss prevention and information protection/classification controls in line with strategy and direction set by the Information Security function. Manage conditional access and endpoint security configuration for mobile and BYOD access. Manage cyber control activity supporting Risk, Compliance, and Internal Audit requirements.<br>Delivery & Escalation Carry out infrastructure and security changes in line with standards and processes set by the Cybersecurity & Infrastructure Lead, escalating decisions requiring sign-off or strategic direction. Provide senior delivery capacity across infrastructure and cybersecurity workstreams, ensuring continuity of operations at all times.<br>Vendor & Asset Support Manage day-to-day engagement with infrastructure and security vendors. Maintain IT hardware and software inventory and asset records.<br>Business Partnership Act as a senior point of contact for application teams, business stakeholders, and Information Security on infrastructure and security requirements for projects and initiatives.<br>Continuous Improvement Proactively identify and implement opportunities to optimize infrastructure utilization and performance. Contribute to continual improvement of governance and process documentation, complying with organizational policy.<br>KEY PERFORMANCE INDICATORS (KPI) To measure and monitor the performance of the role in the context of the Section/Department's activities Infrastructure availability: uptime of core infrastructure and messaging services against defined targets DR support: timely completion of assigned DR testing and replication tasks Cybersecurity posture: timeliness of monitoring, alerting, and vulnerability remediation activity Change execution: quality and accuracy of infrastructure and security changes carried out Ticket/service management: timeliness and quality of help desk ticket resolution and escalation<br>Minimum Experience & Essential Knowledge12+ years of experience in systems, network, and infrastructure administration within mission-critical, high-availability environments, including significant experience operating with a high degree of autonomy Experience within a bank, investment firm, or other regulated financial services organization, operating at a senior level Extensive hands-on experience with enterprise Microsoft infrastructure (directory services, virtualization, email/messaging, database systems) and enterprise backup/storage Advanced, practitioner-level knowledge of cybersecurity fundamentals: threat monitoring, incident response, vulnerability management Experience with cloud platforms and hybrid infrastructure environments A proven self-starter, able to draw on deep technical experience to resolve issues independently and exercise sound judgment on when to escalate versus act. Bachelor's degree in Computer Science or a related discipline Relevant industry certification required, covering security and/or cloud infrastructure (e.g., Security+, CySA+, Microsoft/Azure infrastructure certification, or equivalent); advanced certification such as CISSP or CISM preferred<br>Core Competencies Infrastructure & Cloud Operations Cybersecurity Monitoring & Response Execution within Defined Standards Vendor & Asset Support Continuous Improvement Mindset

The MIS Analyst will play a crucial role in our International Banking Group, specifically within the Retail Collections & Recovery department. This role involves;<br><br>Prepare and distribute daily, weekly, monthly, quarterly, and annual MIS and performance reports. Develop and maintain dashboards for Collections & Recovery KPIs. Monitor portfolio performance, delinquency trends, recoveries, and collection efficiency. Analyze collector, team, agency, and legal recovery performance. Prepare daily, monthly, and yearly write-off reports and recovery-after-write-off reports. Track and analyze write-off trends, net losses, and portfolio movements. Upload, update, and maintain regulatory reports through the QCB Portal. Ensure timely and accurate regulatory submissions in compliance with QCB requirements. Receive, consolidate, validate, and share reports across departments (Collections, Risk, Finance, Operations and Legal) Perform data reconciliation and ensure report accuracy. Coordinate with internal stakeholders for data collection and reporting requirements. Automate manual reports and improve MIS processes and reporting efficiency. Support audit, compliance, finance, and regulatory reporting requirements. Prepare and distribute daily/weekly/monthly/quarterly/annual MIS and performance reports. Develop and maintain dashboards for Collections & Recovery KPIs. Monitor portfolio performance, delinquency trends, recoveries, and collection efficiency. Analyze collector, team, agency, and legal recovery performance. Prepare write-off and recovery-after-write-off reports for daily, monthly, and yearly periods. Track and analyze write-off trends, net losses, and portfolio movements. Upload, update, and maintain regulatory reports through the QCB Portal. Ensure timely and accurate regulatory submissions, meeting QCB requirements. Receive, consolidate, and validate reports from Collections, Risk, Finance, Operations, and Legal departments. Perform data reconciliation and ensure report accuracy and integrity. Proficiency in Microsoft Office Suite, including Excel (Advanced Functions, Pivot Tables, Power Query, Charts, Data Analysis), Power BI, Power Point, Word, and Outlook. Strong internet and web skills, with experience in online regulatory portals like QCB Portal. Knowledge of data reconciliation, quality control, and report automation techniques. Excellent analytical skills and attention to detail. Strong communication and collaboration abilities, with a team-oriented mindset. Ability to prioritize tasks and manage multiple projects effectively. Proactive, self-motivated, and willing to learn and adapt to new challenges. Bachelor's degree in Business Analytics, Finance, or a related field.1-2 years of experience in a similar role, preferably in banking or finance. Familiarity with regulatory requirements and compliance standards is advantageous.<br><br>The leading financial institution in MENA<br><br>While more than half a century old, we proudly think like a challenger, startup, and innovator<br><br>in banking and finance, powered by a diverse and dynamic team who put customers first.<br><br>Together, we pioneer key innovations and developments in banking and financial services.<br><br>Our mandate? To help customers find their way to Rise Every Day, partnering with them through<br><br>the highs and lows to help them reach their goals and unlock their unique vision of success.<br><br>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.<br><br>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><span><span><span><span>The Senior Business Analyst drives data-driven decision-making by analyzing market trends and campaign performance. The role provides strategic insights to optimize marketing efforts and enhance customer engagement. Additionally, the role supports cross-functional teams with actionable business intelligence to achieve organizational goals.</span></span></span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p><span><span><span>Conduct in-depth market research to identify trends, opportunities, and competitive positioning.</span></span></span></p><br> <p><span><span><span>Analyze marketing campaign performance and ROI, providing actionable insights for improvement.</span></span></span></p><br> <p><span><span><span>Collect, manage, and analyze large datasets from multiple sources to inform marketing strategies.</span></span></span></p><br> <p><span><span><span>Develop and maintain customer segmentation models to enhance targeting and personalization efforts.</span></span></span></p><br> <p><span><span><span>Create detailed reports and dashboards that summarize key metrics and findings for senior management.</span></span></span></p><br> <p><span><span><span>Provide strategic recommendations based on data analysis to support marketing initiatives and business goals.</span></span></span></p><br> <p><span><span><span>Work closely with cross-functional teams, including sales, product development, and finance, to align marketing strategies with business objectives.</span></span></span></p><br> <p><span><span><span>Utilize predictive modeling techniques to forecast market trends and consumer behavior.</span></span></span></p><br> <p><span><span><span>Monitor and analyze competitors' marketing activities to identify strengths, weaknesses, opportunities, and threats.</span></span></span></p><br> <p><span><span>Stay updated with the latest marketing analytics tools and techniques, and continuously seek opportunities to improve processes and methodologies.</span></span></p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p><span><span><span><span><span><span>Proficiency in data analysis, statistical methods, and predictive modeling to derive actionable insights.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Deep understanding of marketing principles, digital marketing strategies, and market research techniques.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Expertise in analytics software (e.g., SQL, Python, R) and data visualization tools (e.g., Tableau, Power BI).</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Strong written and verbal communication skills to effectively present findings and recommendations to stakeholders.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Ability to identify problems, develop solutions, and implement strategies to drive business performance.</span></span></span></span></span></span></p><br> <p><span><span>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</span></span></p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 years working experience, 3 years relevant working experience, 2 years GCC experience is a plus</p><br> <br><br><u><b>Competencies</b></u> <br>Build High-Performing Teams<br>Agility<br>Provide Direction<br>AI Fluency<br>Business Model Analysis L3<br>Data Analytics L3<br>Data Science L3<br>Leadership<br>Quality<br>Report Management L3<br>Resilience<br>Stakeholder Engagement and Communication L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Business Administration or Marketing, Graphics Design or any related<br><br><br><br> </div>

Job Description<br><br>The Cyber Security Analyst is responsible for monitoring cyber security solutions triaging alerts to enable swift responses to incidents and the improved effectiveness and efficiency of detectors. The successful candidate will have a good technical knowledge of cyber systems and an interest in becoming an expert in cyber security. They should possess a good knowledge of different technologies and maintain an awareness of latest threats within industry.<br><br>Responsibilities<br><br>Roles and Responsibilities<br><br>Monitor and analyze cybersecurity alerts, events, and potential security incidents. Triage security alerts and create or update cases in the case management system to accurately document triggered alarms and detected threats. Ensure that all case information is complete, accurate, and up to date. Notify customers of security incidents and required mitigation activities, and support incident response throughout all phases of the incident management process by following established SOC procedures. Follow up on notifications, requests for information, and remediation activities to ensure timely resolution. Escalate incidents to Senior Analysts for further analysis, investigation, and guidance when required. Track and update cases and service requests based on new information, investigation findings, and stakeholder feedback. Coordinate with internal and external stakeholders to build and maintain positive working relationships. Support Senior Analysts in preparing Post-Incident Reviews (PIRs) and developing ad-hoc reports, dashboards, and metrics to measure and improve SOC operational effectiveness. Identify opportunities to improve processes, procedures, and services to enhance operational efficiency and continuously add value for customers.<br><br>Qualifications<br><br>Educational Qualifications<br><br>Relevant degree in Information Technology, Computer Science, Cybersecurity, or a related field. One or more relevant industry certifications.<br><br>Required Skills<br><br>A strong desire to learn about different security technologies and understand how security operations function. A passion for information security and a commitment to developing a career in this field. Reliability, accountability, and a strong work ethic. Well-developed logical and analytical thinking skills, with the ability to investigate and analyze security incidents. Ability to work in a shift-based schedule. Excellent written and verbal communication skills in English. Good understanding of TCP/IP network traffic and event log analysis. Good understanding of operating systems, network architecture, and common system design principles. Understanding of general cybersecurity threats, vulnerabilities, and exploits, along with appropriate mitigation techniques.<br><br>Desirable Skills & Experience<br><br>Familiarity with and experience working within the region. Previous experience working for a Managed Security Services Provider (MSSP) or Managed Detection and Response (MDR) provider. Experience working in a continuous 24/7 operations environment. Familiarity and hands-on experience with multiple Security Information and Event Management (SIEM) and Endpoint Detection and Response (EDR) solutions. One or more relevant industry certifications, such as GSEC, CySA+, CSA, or equivalent.<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

???? Welcome to Your Next Adventure!<br><br>The Business Performance Analyst Specialist will drive real-time business performance monitoring and enable data-driven decision-making by identifying gaps, diagnosing issues, and supporting corrective actions across Snoonu’s verticals.<br><br>???? What You’ll Get Your Hands On<br><br>Performance Monitoring<br><br>Define and track key business KPIs and targets Monitor performance across verticals and markets<br><br>Root-Cause Analysis<br><br>Identify drivers of performance deviations Conduct deep-dive analysis to uncover issues<br><br>Business Steering Support<br><br>Partner with teams to implement corrective actions Support core strategy team with reviews with actionable insights Support budgeting process<br><br>Execution Tracking<br><br>Track implementation of initiatives and measure outcomes<br><br>????‍♂️ The Magic You Bring<br><br>5–8 years in analytics, SQL, business operations, or performance roles Strong analytical and problem-solving skills Experience in marketplace, logistics, or Super App environments and understanding of commercial business<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>The Business Performance Analyst Specialist will drive real-time business performance monitoring and enable data-driven decision-making by identifying gaps, diagnosing issues, and supporting corrective actions across Snoonu’s verticals.<br><br>???? What You’ll Get Your Hands On<br><br>Performance Monitoring<br><br>Define and track key business KPIs and targets Monitor performance across verticals and markets<br><br>Root-Cause Analysis<br><br>Identify drivers of performance deviations Conduct deep-dive analysis to uncover issues<br><br>Business Steering Support<br><br>Partner with teams to implement corrective actions Support core strategy team with reviews with actionable insights Support budgeting process<br><br>Execution Tracking<br><br>Track implementation of initiatives and measure outcomes<br><br>????‍♂️ The Magic You Bring<br><br>5–8 years in analytics, SQL, business operations, or performance roles Strong analytical and problem-solving skills Experience in marketplace, logistics, or Super App environments and understanding of commercial business<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Job Role: Business & Systems Analyst (BSA)<br><br>Role Purpose<br><br>The Business & Systems Analyst (BSA) will bridge business operations, Finance, Tax, application owners and integration delivery teams. The role will understand business processes and required changes, assess impacts on each application and interface, document AS-IS and TO-BE processes, define detailed business and system requirements, prepare source-to-target data mappings, and support solution design, development, testing, deployment and hypercare.<br><br>Key Responsibilities Business Process Discovery<br><br>Plan and conduct workshops with business operations, billing teams, Finance, Tax, Customer Master, application owners, IT teams and other stakeholders. Understand the complete invoice lifecycle, including transaction initiation, charges and pricing, tax determination, approvals, invoice generation, credit/debit notes, cancellations, posting, customer delivery, collections and archiving. Identify business scenarios, variations, volumes, dependencies, pain points, manual activities, controls, exceptions and reporting needs for each business unit and system. Document AS-IS processes using process flows, narratives, roles, systems, hand-offs, interfaces, data inputs/outputs, controls and current workarounds. Validate the documented process through walkthroughs and obtain business-owner approval.<br><br>Requirements Analysis<br><br>Elicit, analyse, challenge, prioritise and document business, functional, system and non-functional requirements. Convert business needs and external requirements into clear process changes, business rules, use cases/user stories, acceptance criteria and measurable outcomes. Identify assumptions, dependencies, constraints, open decisions and conflicting requirements; facilitate resolution with the relevant owners. Maintain requirements traceability from the original business or external need through solution design, source fields, interface mappings, test cases and sign-off. Assess change requests for business value, urgency, solution impact, effort, testing scope and delivery risk.<br><br>Future-State & Impact Assessment<br><br>Design TO-BE processes covering system triggers, validations, submissions or exchanges, responses, statuses, customer delivery, exceptions, corrections and operational ownership. Perform detailed impact assessments across business processes, user roles, source applications, Oracle Fusion, master data, interfaces, reports, controls, security, support and customer communications. Define future invoice-status lifecycles and handling for successful, warning, rejected, pending, timed-out, duplicate, cancelled and corrected transactions. Document exception, resubmission, correction, service-outage, contingency, backlog-recovery and reconciliation procedures. Prepare fit-gap assessments, options and recommendations, and maintain approved decisions and process/system change logs.<br><br>Systems & Integration Analysis<br><br>Understand the end-to-end application and integration landscape, including source and target systems, middleware, external platforms, message flows, interfaces and operational dependencies. Define when an integration should trigger, what data must be sent or received, how records are correlated, and how status updates return to operational users and source systems. Document interface details including payload structure, mandatory and conditional fields, source ownership, transformations, defaults, code conversions, validations, acknowledgements, retries, duplicate prevention, sequencing and error handling. Define logging, monitoring, alerting, reconciliation, audit-trail, security, performance, availability and support requirements at an appropriate level of detail. Work closely with solution architects, integration leads and developers to clarify requirements, review designs and validate that the proposed solution addresses the approved business need.<br><br>Data Analysis & Mapping<br><br>Analyse applicable business rules, data dictionaries, implementation specifications, code lists and validation requirements with support from subject-matter experts where required. Prepare field-level source-to-target mappings for each assigned billing system, covering invoice header and lines, parties, addresses, tax, totals, allowances/charges, payments, references, notes and other required information. For every target field, document business meaning, source application/table/field, data owner, format and length, mandatory or conditional logic, derivation/default, transformation, code conversion, validation, sample value and exception treatment. Distinguish data supplied by billing systems, Oracle Fusion, master-data sources, middleware, configuration and calculations; resolve ambiguous, conflicting or duplicated sources. Profile source data where needed and identify missing, unreliable or incorrectly formatted information; define remediation through data cleansing, master-data enrichment, source-system change, configuration, integration logic or controlled defaulting. Maintain mapping version control and traceability from requirement to source field, interface payload, development item and test case.<br><br>Testing & Quality Assurance<br><br>Develop end-to-end positive, negative, boundary, conditional, exception and integration test scenarios with clear expected results. Prepare or coordinate representative test data and verify field mappings, transformations, calculations, rounding, code lists, validations, payloads and system responses. Support system integration testing, regression testing, user acceptance testing and business simulation; triage defects with reproducible evidence and confirm fixes. Perform completeness and control reconciliations between source transactions, outbound messages, external responses, customer delivery, Oracle Fusion and accounting records. Ensure every approved requirement has adequate test coverage and formal evidence of acceptance or an approved exception.<br><br>Deployment & Operational Readiness<br><br>Support cutover planning, data/configuration readiness, production verification, business communications and go-live decision-making. Prepare or support SOPs, work instructions, user training, support procedures, escalation paths and operational dashboards. Provide go-live and hypercare support, analyse failures and recurring exceptions, identify root causes and drive sustainable corrective action. Complete structured knowledge transfer and handover to business operations, application support and service-management teams.<br><br>Governance & Communication<br><br>Maintain RAID logs, action trackers, decisions, assumptions, requirements traceability, mapping status, sign-off evidence and weekly progress reporting. Escalate business ambiguity, data ownership conflicts, design gaps, system limitations and delivery risks early, with practical options and recommendations. Communicate complex process, system and integration topics in clear business language and facilitate timely cross-functional decisions. Apply agreed documentation standards, naming conventions, version control and quality reviews so deliverables remain auditable and reusable.<br><br>Preferred Experience<br><br>Experience in billing, invoice-to-cash, finance transformation, customer master, ERP or regulatory change programmes. Experience with Oracle Fusion Financials or a comparable ERP, and Oracle Integration Cloud or comparable middleware/integration technologies. Experience in e-invoicing, tax technology, regulatory reporting or continuous transaction controls—particularly in Qatar, the UAE or Saudi Arabia—is highly advantageous but not mandatory. Experience in logistics, shipping, maritime, transportation, ports or diversified service businesses with complex billing scenarios. Arabic capability, Gulf-region project experience, data-governance knowledge or production-support experience is advantageous.<br><br>Skills: e-invoicing,logistics,transportation,design gaps,billing,sops,tax technology,raid logs,finance transformation,maritime,erp,oracle fusion financials,escalation paths,data-governance,shipping,oracle integration cloud

???? Welcome to Your Next Adventure!<br><br>In this position, you will work and collaborate with operations managers, fleet and dispatch teams, data scientists, backend engineers, and business stakeholders in a cross-functional setting. Your core function as an Operations & Logistics Data Analyst is to turn delivery and logistics data into actionable insight that improves how orders move from merchant to customer. You will own the metrics that define operational health, such as delivery time, on-time rate, courier utilization, dispatch efficiency, and cost per delivery, and you will use them to diagnose bottlenecks, forecast demand, balance courier supply against order volume, and recommend changes that make the last mile faster, cheaper, and more reliable.<br><br>???? What You’ll Get Your Hands On<br><br>Collaborate with operations, fleet, dispatch, product, and engineering teams to implement data-driven solutions that improve delivery speed, reliability, and cost. Define, monitor, and report on the core operational KPIs, including delivery time, on-time rate, courier utilization, idle time, dispatch and assignment efficiency, and cost per delivery. Analyze and interpret complex operational data sets using statistical techniques and provide stakeholders with clear, actionable insight. Investigate operational bottlenecks across the order lifecycle (acceptance, preparation, pickup, transit, drop-off) and recommend targeted improvements. Build demand forecasts and support capacity planning so courier supply is matched to order volume across zones and time windows, including peak periods. Analyze geographic and zone-level performance to inform coverage, courier allocation, and last-mile strategy. Design and maintain dashboards and visualizations that give operations teams real-time and historical visibility into performance. Stay up to date with industry trends in logistics analytics, dispatch optimization, and last-mile delivery to keep our capabilities competitive. Identify areas of opportunity, guide teams in designing complex operational features, and mentor junior analysts in a collaborative environment.<br><br>????‍♂️ The Magic You Bring<br><br>A bachelor's or master's degree in a related field, such as data science, statistics, mathematics, industrial engineering, operations research, supply chain, or computer science. At least 5 years of experience in operations, logistics, or supply chain analytics, preferably in a fast-paced delivery, e-commerce, or marketplace environment. Strong proficiency in SQL, Python, and/or R, as well as experience with data visualization tools such as Tableau or Power BI. Experience working with geospatial and time-series data (e.g., zones, routes, ETAs, demand by hour and location) and comfort with mapping or spatial analysis. Excellent analytical and problem-solving skills, with the ability to extract insight from large, messy operational data sets. Effective communication skills, with the ability to translate operational data into clear recommendations for non-technical stakeholders such as fleet, dispatch, and city operations teams. Strong attention to detail and accuracy, with the ability to identify and correct errors in data. Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, real-time operational environment. Strong collaboration skills, with the ability to work effectively within a diverse, cross-functional team.<br><br>✨ Bonus Points If You Have<br><br>Proven experience in food, grocery, or parcel delivery services. Familiarity with dispatch, routing, and batching logic, and with the levers that drive last-mile efficiency. Demonstrated causal analytics skills or a full understanding of causality (e.g., measuring the true impact of an operational change rather than correlation). Experience modeling delivery unit economics at the transaction level (cost per order, courier payout, subsidy, delivery margin) and aggregating it reliably across time, cohorts, zones, and other dimensions. Familiarity with demand forecasting, capacity planning, and supply-demand balancing for a courier fleet. Exposure to optimization or operations research concepts (assignment, routing, queuing) and to data processing pipelines and data engineering basics. Familiarity with machine learning techniques and experience contributing to predictive models such as ETA prediction or demand forecasting.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!