Call Center Jobs - Doha Qatar

General Information<br><br>Ref # 260000A0<br><br>Location: Qatar-Doha<br><br>Job family: Cargo & Airport Operations<br><br>Closing Date: 2026-10-05<br><br>Description<br><br>About the Role<br><br>To provide passengers transportation and logistic support while operating the heavy vehicles and other assigned vehicles within designated operational teams in order to deliver services in such matter to maintain high operational standards in line with Company polices, respective Customer Airline Standard Ground Handling Agreement and Service level agreements.<br><br>Operational<br><br>Drives and operates Heavy and Light Passenger Transportation vehicle or any vehicle deemed appropriate by the management for Bus Operations and General Aviation activities in the airport premises in line with the Airport Driving SOPs and Health, Safety and Security guidelines. Use available system solutions and application through assigned assets for passenger transportation services. Carry out safe working practices in order to eliminate incidents, accidents and any service failures of product delivery. Provides customer service information in a courteous professional manner. This includes: operating the automated stop announcement system, properly answering customers' questions and providing necessary information if available related to passenger journey. Performs various physical and customer services duties to successfully complete assigned tasks, including but not limited to, boarding and de-boarding of passengers, assisting PRM employees with pregnant ladies, elderly passengers, wheel chair and disabled passengers, loading and unloading of passengers baggage from/ to the luggage compartment and properly operating all assigned vehicles and operating devices. Responsible to profile all flights requiring PAX Transportation and plan accordingly to stay equipped with necessary resources well ahead of time. Responsible to maintain Passenger Services-Drivers Manifest Report for shift and collect all the records accurately in report and/ or through Real Time device (tablet) related to assigned tasks (Flight No, Boarding Gate, Bay No, A/C Registration, Coach Position Time, Released-Departure /Arrival, Aircraft time, Time PAX Released, any specific zone allocation as per operational demand. Ensures assigned vehicles are driven and maintained in a safe manner at all times as per the established Company processes and in line with the Airport Vehicle Operator Regulation Manual. Ensures pre-checks of all vehicles are done and completed on the Drivers Manifest prior and after assigned tasks while on shift. Report any observed defects and discrepancies while performing the task related to the vehicle condition such as but not limited to audio and video systems, vehicles exterior and interior cleanness level, passenger information labels within the cabin, communication devices discrepancies. Submit written incident report on accidents involving driver or company vehicle ensuring that all incidents are reported to the supervisors on a timely manner. Report immediately the issues challenges faced in the transportation process to the shift in charge, ensuring timely resolution maintaining transportation service on schedule. Ensure assigned vehicles are fueled and washed as per the established scheduled. Drives and operate vehicles for Airside Staff transportation, hand baggage vehicles and passenger coaches at airside premises as per the daily resource allocation plan ensuring that service standards are achieved. Ensure vehicles and always in a clean, presentable and roadway condition in accordance with the company policies and standards. Maintains working knowledge of and adherence to all HIA AVORM / QAS Driving SOPs operating policies, directives and procedures, bus routes and stops within vicinity of HIA & DIA. Maintains personal hygiene and grooming at all times during the shift as per the QAS Grooming Standard guidelines. Maintains clear communication thru radio/telephone calls with the internal and external stakeholders and shift in charge to receive and/ or perform transportation tasks in various key locations of the airport. Conducts self in an appropriate manner as representative of QAS, working in an effective and diverse work environment, using prudent judgement at all times, performing duties in a safe manner and assuring professional quality of services to all customers. Perform other department duties related to his/her position as directed by the Head of the Department.<br><br>Additional Information (limited to Fixed-term Contract only)<br><br>Contract Type: Fixed-term contract – 3 years Job Type: Shift-based work. Working hours are 48 hours per week and paid overtime if required Allowances: Transportation, Company Housing, Allowances, Uniform, Laundry, and Meal provisions. Benefits: Annual leave and Flight benefits<br><br>QAS Website Link: https://www.qataraviation.com/page/home<br><br>Be part of an extraordinary story<br><br>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.<br><br>Join us as we dare to achieve what’s never been done before.<br><br>Qualification<br><br>About You<br><br>An ideal candidate will have a minimum of High School Qualification and 1 year of job-related experience or Bachelor's degree with no prior job-related work experience Must hold home country Heavy license Able to obtain Qatari Heavy Vehicle License Should be able to obtain a AVOPA detailed knowledge of the safe traffic law Ability to speak and write in English Demonstrated ability and commitment to display professionalism in:Communication Service excellence and customer oriented. Time Management o Respect an courtesy Ethical Behaviour and Personal Integrity Demonstrated achievement in identifying customer needs and providing highest standards of quality customer service. Ability to work as a member of the team and contribute positively to a spirit of team cooperation<br>Disclaimer: This advertisement reflects a current recruitment requirement of Qatar Airways Group. Qatar Airways Group reserves the right, at any time, to amend, suspend, withdraw, or otherwise modify this recruitment process, including converting the vacancy into a talent pipeline for current or future hiring requirements. This advertisement does not constitute an offer of employment or a commitment to recruit.<br><br>About Qatar Airways Group<br><br>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.<br><br>So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=260000A0

Company Description<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.<br><br>Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium.<br><br>Job Description<br><br>Sales & Business Development<br><br>Proactively identify, develop and convert new business opportunities for the hotel. Conduct regular sales calls, client visits, presentations, site inspections and business meetings. Develop new accounts and continuously expand the hotel's customer base. Promote the hotel's rooms, long-stay accommodation, F&B facilities, meeting spaces, events and other services. Achieve and exceed assigned monthly, quarterly and annual sales and revenue targets. Identify opportunities to increase room nights, average rate, total revenue and overall account production. Develop and maintain a strong sales pipeline and ensure timely follow-up on all leads and enquiries. Participate in sales missions, trade shows, networking events, exhibitions and other business development activities.<br><br>Account Management<br><br>Manage and develop an assigned portfolio of corporate, government, leisure, travel trade, MICE and other key accounts. Build and maintain strong relationships with key decision-makers and business partners. Conduct regular account reviews and identify opportunities for increased production. Maintain accurate and up-to-date account information and contact details in the hotel's CRM/sales system. Monitor account performance and take corrective action where production is below expectations. Develop long-term partnerships that generate repeat and incremental business.<br><br>Corporate & MICE Sales<br><br>Identify and pursue opportunities within the Corporate and MICE segments. Handle enquiries for meetings, conferences, group accommodation, events and corporate functions. Prepare and follow up on proposals, quotations and contracts. Negotiate rates and commercial terms within approved hotel guidelines. Coordinate group requirements and ensure accurate communication of client expectations to relevant departments. Conduct hotel site inspections and presentations for potential clients and event organizers. Follow up on lost business and identify opportunities to convert future business.<br><br>Revenue & Commercial Performance<br><br>Support the achievement of the hotel's overall revenue and business objectives. Work closely with Revenue Executive to understand market demand, pricing, availability and business opportunities. Recommend appropriate sales strategies based on market conditions and account performance. Monitor competitor activities, market trends, pricing and new business opportunities. Identify opportunities to maximize total hotel revenue rather than focusing solely on room sales. Ensure all negotiated business is aligned with the hotel's commercial strategy and profitability objectives.<br><br>Client Relationship & Customer Service<br><br>Maintain a high level of professionalism in all client interactions. Understand client requirements and recommend appropriate hotel products and services. Ensure client expectations are clearly communicated and followed through from enquiry to completion. Handle client concerns and complaints promptly and coordinate with relevant departments for resolution. Conduct post-event and post-stay follow-ups to strengthen relationships and encourage repeat business. Provide excellent after-sales service to ensure client satisfaction and retention.<br><br>Sales Administration & Reporting<br><br>Maintain accurate records of sales activities, client visits, leads, proposals and business opportunities. Update the CRM/sales system regularly and accurately. Prepare weekly and monthly sales activity reports. Monitor account production against targets and provide updates to the Assistant Sales Manager/Director of Sales. Assist in preparing sales forecasts, market reports and account plans. Maintain an organized database of existing and prospective clients. Ensure all sales documentation, contracts and correspondence are completed accurately and on time.<br><br>Internal Coordination<br><br>Work closely with Reservations, Revenue Management, Front Office, F&B, Events, Finance and Operations. Ensure all confirmed business is properly communicated and handed over to the relevant departments. Participate in sales and commercial meetings and contribute market intelligence and business leads. Support Marketing and Communications initiatives by providing market insights and sales opportunities. Coordinate with Accor regional/global sales resources and relevant business partners where applicable.<br><br>Market Intelligence<br><br>Monitor competitor hotels, their rates, promotions, facilities and sales activities. Identify emerging market segments, companies and business opportunities in Doha. Maintain strong knowledge of the local corporate, government, travel trade and MICE market. Share relevant market intelligence with the Sales leadership team. Identify opportunities arising from new companies, projects, events and developments in the market.<br><br>Qualifications<br><br>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales or a related field is preferred. Minimum 2–3 years of experience in hotel sales, preferably within a branded or international hotel environment. Previous experience in Corporate, MICE, Government, Leisure, Travel Trade or Group Sales is highly preferred. Proven track record of achieving sales targets and generating new business. Strong knowledge of the Doha/Qatar corporate and hospitality market is an advantage. Experience managing corporate accounts and developing long-term client relationships. Experience preparing proposals, quotations and negotiating commercial terms. Knowledge of hotel sales processes, revenue principles and market segmentation. Experience using CRM systems, Opera or other hotel systems is an advantage. Proficiency in Microsoft Office, particularly Excel and Power Point.<br><br>Additional Information<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br>What Is In It For You<br><br>Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Accor Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities<br><br>Your Team And Working Environment<br><br>Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Company Description<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.<br><br>Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium.<br><br>Job Description<br><br>Sales & Business Development<br><br>Proactively identify, develop and convert new business opportunities for the hotel. Conduct regular sales calls, client visits, presentations, site inspections and business meetings. Develop new accounts and continuously expand the hotel's customer base. Promote the hotel's rooms, long-stay accommodation, F&B facilities, meeting spaces, events and other services. Achieve and exceed assigned monthly, quarterly and annual sales and revenue targets. Identify opportunities to increase room nights, average rate, total revenue and overall account production. Develop and maintain a strong sales pipeline and ensure timely follow-up on all leads and enquiries. Participate in sales missions, trade shows, networking events, exhibitions and other business development activities.<br><br>Account Management<br><br>Manage and develop an assigned portfolio of corporate, government, leisure, travel trade, MICE and other key accounts. Build and maintain strong relationships with key decision-makers and business partners. Conduct regular account reviews and identify opportunities for increased production. Maintain accurate and up-to-date account information and contact details in the hotel's CRM/sales system. Monitor account performance and take corrective action where production is below expectations. Develop long-term partnerships that generate repeat and incremental business.<br><br>Corporate & MICE Sales<br><br>Identify and pursue opportunities within the Corporate and MICE segments. Handle enquiries for meetings, conferences, group accommodation, events and corporate functions. Prepare and follow up on proposals, quotations and contracts. Negotiate rates and commercial terms within approved hotel guidelines. Coordinate group requirements and ensure accurate communication of client expectations to relevant departments. Conduct hotel site inspections and presentations for potential clients and event organizers. Follow up on lost business and identify opportunities to convert future business.<br><br>Revenue & Commercial Performance<br><br>Support the achievement of the hotel's overall revenue and business objectives. Work closely with Revenue Executive to understand market demand, pricing, availability and business opportunities. Recommend appropriate sales strategies based on market conditions and account performance. Monitor competitor activities, market trends, pricing and new business opportunities. Identify opportunities to maximize total hotel revenue rather than focusing solely on room sales. Ensure all negotiated business is aligned with the hotel's commercial strategy and profitability objectives.<br><br>Client Relationship & Customer Service<br><br>Maintain a high level of professionalism in all client interactions. Understand client requirements and recommend appropriate hotel products and services. Ensure client expectations are clearly communicated and followed through from enquiry to completion. Handle client concerns and complaints promptly and coordinate with relevant departments for resolution. Conduct post-event and post-stay follow-ups to strengthen relationships and encourage repeat business. Provide excellent after-sales service to ensure client satisfaction and retention.<br><br>Sales Administration & Reporting<br><br>Maintain accurate records of sales activities, client visits, leads, proposals and business opportunities. Update the CRM/sales system regularly and accurately. Prepare weekly and monthly sales activity reports. Monitor account production against targets and provide updates to the Assistant Sales Manager/Director of Sales. Assist in preparing sales forecasts, market reports and account plans. Maintain an organized database of existing and prospective clients. Ensure all sales documentation, contracts and correspondence are completed accurately and on time.<br><br>Internal Coordination<br><br>Work closely with Reservations, Revenue Management, Front Office, F&B, Events, Finance and Operations. Ensure all confirmed business is properly communicated and handed over to the relevant departments. Participate in sales and commercial meetings and contribute market intelligence and business leads. Support Marketing and Communications initiatives by providing market insights and sales opportunities. Coordinate with Accor regional/global sales resources and relevant business partners where applicable.<br><br>Market Intelligence<br><br>Monitor competitor hotels, their rates, promotions, facilities and sales activities. Identify emerging market segments, companies and business opportunities in Doha. Maintain strong knowledge of the local corporate, government, travel trade and MICE market. Share relevant market intelligence with the Sales leadership team. Identify opportunities arising from new companies, projects, events and developments in the market.<br><br>Qualifications<br><br>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales or a related field is preferred. Minimum 2–3 years of experience in hotel sales, preferably within a branded or international hotel environment. Previous experience in Corporate, MICE, Government, Leisure, Travel Trade or Group Sales is highly preferred. Proven track record of achieving sales targets and generating new business. Strong knowledge of the Doha/Qatar corporate and hospitality market is an advantage. Experience managing corporate accounts and developing long-term client relationships. Experience preparing proposals, quotations and negotiating commercial terms. Knowledge of hotel sales processes, revenue principles and market segmentation. Experience using CRM systems, Opera or other hotel systems is an advantage. Proficiency in Microsoft Office, particularly Excel and Power Point.<br><br>Additional Information<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br>What Is In It For You<br><br>Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Accor Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities<br><br>Your Team And Working Environment<br><br>Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Job description:<br><br>Our business landscape We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:<br><br> Value-Focused Portfolio: <br>Boosting asset returns by focusing on telco operations, towers, data centres, the sea <br>cable business and fintech. Strengthen the Core: <br>Optimally using deployed capital and <br>maintain an appropriate cost structure. Evolve the Core: <br>Monetising opportunities to generate new revenue streams via programmes focusing <br>on analytics, digitalisation of operations, and partnerships with digital service providers. People: <br>Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring. Excellence in Customer Experience: <br>Creating superior customer experiences.<br><br> From day one, every employee who joins our team becomes an integral part of our success journey. <br>We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-<br>life balance. Empowering you to catapult your personal and professional growth. If you’re looking <br>to challenge your growth potential, Ooredoo is the employer for you. Job overview The purpose of the role is to design, develop and deliver enterprise data analytics, business applications and process automation solutions that convert Ooredoo Group and OpCo data into decision-ready insight. The role combines application development (Power Apps, Power Automate, Dataverse), analytics and dashboard development (Power BI / Microsoft Fabric), and the applied use of AI and machine learning to enhance the outcome of the data analytics insights and process automation. Enterprise Data Analytics & Automation is Ooredoo Group’s in-house digital delivery capability. The role replaces manual, fragmented and spreadsheet-driven processes with governed, secure and scalable digital products — reducing cycle time, improving data quality and enabling faster, evidence-based decisions across Group functions and OpCos. Power BI dashboard and digital application development are the core delivery of the function, automating end-to-end business processes and tasks, and generating analytical insight. The role is also accountable for embedding AI and machine learning into the Group’s dashboard, anomaly detection, driver-based analysis and natural-language insight generation in line with our telecom industry practice and Ooredoo’s digital transformation agenda. Your impact on our goals Application Development & Process Automation Design, build, test and deploy business applications using Power Apps (canvas and model-driven) and Dataverse to digitize manual processes across Group functions, OpCos and adjacencies. Automate end-to-end workflows with Power Automate, Power Apps— approvals, routing, notifications, SLA triggers, reminders and escalation paths Embed role-based access, audit trails, version history, data-retention and single sign-on controls in every solution by design. Manage the full solution lifecycle: requirement gathering, mock-up and design, build, UAT with business owners, production release, hypercare and post go-live enhancement. Integrate applications with Power BI so that management reporting updates automatically from the point of data entry, removing manual consolidation. Support Corporate Information Security (CIS) and Security-by-Design assessments, and enable secure multi-tenant / external access for OpCos in coordination with IT and platform administrators. Enterprise Data Analytics, Reporting & Insight Recognize business requirements in the context of BI and create data models to transform raw data into relevant insights. Using Power BI, create dashboards and interactive visual reports. Define key performance indicators (KPIs) with specific objectives and track them regularly. Analyze data and display it in reports to aid decision-making. Convert business needs into technical specifications and establish a timetable for job completion. Create, test, and deploy Power BI scripts, as well as execute efficient deep analysis. Use Power BI to run DAX queries and functions. Create charts and data documentation with explanations of algorithms, parameters, models, and relationships. Use SQL queries to get the best results. Make technological adjustments to current BI systems to improve their performance. For a better understanding of the data, use filters and visualizations. Analyze current ETL procedures to define and create new systems, and build, monitor and troubleshoot data pipelines across Azure Data Factory, Azure SQL, Logic Apps and Function Apps. Support the migration and optimization of the Power BI estate to Microsoft Fabric capacity, applying workspace, capacity, performance and cost-optimization standards. Contribute to Group data governance and KPI standardization initiatives, ensuring consistent KPI definitions, data lineage and a single source of truth across OpCos. Able to perform UAT and work with business. AI, Machine Learning & Advanced Analytics Use generative AI to accelerate delivery: generating custom visuals and code, and speeding up dashboard and application development. Apply AI responsibly: validate outputs, keep results explainable and traceable to source, and comply with Ooredoo’s data classification, privacy, security and information-governance policies. Track market and telecom-industry developments in data, AI and automation, and pilot new capabilities where the business value is clear. Delivery, Governance & Collaboration Work directly with business owners in Group functions and OpCos to gather requirements, run UAT and secure sign-off before go-live. Follow Ooredoo security governance and data classification requirements in all solutions, escalating issues to the Senior Manager as needed. Document solutions, data pipelines and monitoring procedures for knowledge management and business continuity. Provide user support, training material and demo sessions for deployed dashboards and applications. Report progress on assigned projects on a weekly basis, flagging blockers early. Behavioral and soft skills essential for this role: Preferably previous experience in telco to understand business KPIs. Ability to communicate with business as well as technical teams. Strong client management skills. Ability to learn and quickly respond to rapidly changing business environment. Be up to date about the best practices and advancements in development and design. Multitasking and interpersonal skills. Documenting, designing, and modeling solutions and explaining, representing, and discussing the same with the team. Applying experience and knowledge to future solution considerations. Have an analytical and problem-solving mindset and approach. Continuous improvement. Self-motivated and eager to learn. Team player and initiator. Ability to translate a business problem into a digital product — thinking in terms of process and user experience, not only reports. Curiosity for emerging AI tooling, with the willingness to test, learn and scale quickly. Storytelling with data: presenting analysis clearly and concisely to executive audiences. Team dynamics Internal All functions within Ooredoo Group and OpCos External Microsoft and/or potential vendors in case of development of new tools. Your profile Experience Minimum 5+ year experience with Power Platform development Bachelor’s/master’s degree in computer science or information systems technology. Hands-on experience building and supporting Power Apps and Power Automate solutions in a production environment. Experience in data preparation and data warehousing projects. Experience in Microsoft BI stack with Power BI; exposure to Microsoft Fabric and Azure data services (Data Factory, Azure SQL, metaverse) and automation (Power Automate) is an advantage. Minimum 3+ years hand-on experience in software development life cycle using one or more programing language Knowledge of SQL server. Exposure to AI and machine learning applied to analytics (e.g. forecasting, anomaly detection, generative AI for insight, visuals and code generation). No people-management responsibility; this is an individual-contributor delivery role. Qualifications Bachelor’s degree in any field. Knowledge of relevant software skills (e.g., Microsoft 365 suite) Must-have skills Technical Application Development (Power Apps / Power Automate / Dataverse) - Advanced Process Automation & Digitization - Intermediate Data Analytics - Advanced Data Engineering & Pipeline Management (Fabric / Azure / SQL) - Intermediate AI & Machine Learning applied to business analytics - Intermediate Data Governance, Security & Privacy – Basic Programming Concept - Advanced Financial Analysis - Intermediate Project/Program Management – Advanced Business/Commercial Acumen - Intermediate Behavioural Networking & Influencing Collaboratively - Basic Delivering Results & Fostering Ownership - Basic Building Customer Value - Basic