وظائف AccorHotel

<p>You are the story behind every perfect stay. At MGallery, each property tells a unique story, and as a Housekeeping Attendant, you ensure every chapter begins in comfort and elegance. With a keen eye for detail and a passion for excellence, you play a key role in maintaining the refined atmosphere our guests expect. From impeccably prepared guest rooms to pristine public spaces, your dedication creates a warm, inviting ambiance where stories come to life. What s in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Clean and service assigned guestrooms and public areas to MGallery standards Deliver thoughtful, personalized touches that reflect the spirit of the hotel Respect guests privacy and protect their belongings with care Ensure housekeeping pantries and trolleys are organized and fully stocked Report any maintenance or safety concerns promptly Embody the MGallery spirit through warm, refined, and attentive service</p><p><strong>Desired Candidate Profile</strong></p><p>Warm and caring personality; previous housekeeping experience is an asset Ability to anticipate and focus attention on guest needs, being professional and welcoming Excellent organizational skills and time management</p>

<p>We're looking for a dynamic and strategic Marketing &amp; Communications Manager to join our team in Lusail, Qatar. In this pivotal role, you'll lead the development and execution of comprehensive marketing and communications strategies that elevate our organization's brand presence and drive business growth. You'll work collaboratively across departments to craft compelling narratives, manage media relations, and inspire teams to achieve ambitious goals while maintaining the highest standards of professionalism and transparency.</p><p><strong>Strategic Communications &amp; Brand Management</strong></p><p>Develop and implement integrated marketing communications strategies aligned with organizational objectives and market opportunities</p><p>Create and oversee the execution of annual marketing communications plans, ensuring alignment with business goals and departmental budgets</p><p>Analyze competitive landscape and market trends to identify opportunities for brand differentiation and growth</p><p>Establish and maintain clear, compelling brand messaging across all communication channels</p><p><strong>Media Relations &amp; Public Relations</strong></p><p>Build and nurture strong relationships with journalists, media outlets, and key industry contacts through regular engagement and strategic outreach</p><p>Prepare and distribute press releases, media kits, and feature articles that maximize organizational visibility and positive coverage</p><p>Coordinate media interviews and arrange site visits for journalists and industry influencers</p><p>Manage crisis communications and develop protocols to protect organizational reputation during challenging situations</p><p>Maintain an organized media contact database and track media coverage analytics</p><p><strong>Content Development &amp; Communications</strong></p><p>Oversee the creation of high-quality written and visual content for marketing materials, website, social media, and internal communications</p><p>Coordinate with design and creative teams to ensure consistent brand presentation across all platforms</p><p>Develop compelling copy for advertising, promotional campaigns, and corporate communications</p><p>Provide guidance to organizational personnel in preparing speeches, articles, and public-facing communications</p><p><strong>Digital Marketing &amp; Social Media</strong></p><p>Manage and optimize social media presence across multiple platforms to engage audiences and drive brand awareness</p><p>Develop digital marketing campaigns and monitor performance metrics to ensure effectiveness and ROI</p><p>Coordinate email marketing initiatives and other digital communication programs</p><p>Stay current with emerging digital marketing trends and technologies</p><p><strong>Team Leadership &amp; Development</strong></p><p>Recruit, select, and develop marketing and communications team members who align with organizational values and demonstrate commitment to excellence</p><p>Provide hands-on supervision and mentorship to team members, fostering a culture of continuous improvement and professional growth</p><p>Delegate responsibilities effectively while maintaining accountability for departmental performance and quality standards</p><p>Conduct regular performance reviews and provide constructive feedback to support career development</p><p>Ensure team members understand organizational policies, compliance requirements, and professional standards</p><p><strong>Budget &amp; Resource Management</strong></p><p>Prepare and manage the marketing communications departmental budget, ensuring cost-effective allocation of resources</p><p>Monitor expenditures and implement cost-control measures while maintaining quality standards</p><p>Optimize resource allocation and staffing levels to maximize productivity and efficiency</p><p>Evaluate new technologies and tools that enhance departmental capabilities and operational efficiency</p><p><strong>Stakeholder Engagement &amp; Relationship Building</strong></p><p>Interact professionally with guests, clients, VIP contacts, and internal stakeholders to promote organizational offerings</p><p>Identify and pursue opportunities to strengthen relationships and generate business development leads</p><p>Advise management on community relations initiatives and corporate social responsibility opportunities</p><p>Maintain positive working relationships across all organizational levels and departments</p><p><strong>Administrative &amp; Operational Excellence</strong></p><p>Develop and maintain comprehensive departmental operations manuals reflecting policies, procedures, and performance standards</p><p>Maintain organized, up-to-date filing systems and electronic records for all communications and marketing materials</p><p>Attend and actively contribute to organizational meetings and cross-functional initiatives</p><p>Ensure compliance with health, safety, and regulatory requirements</p><p>Respond professionally to inquiries and concerns, providing timely follow-up and resolution</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Mass Communication, Public Relations, Business Administration, Communications, or a related field</li><li>Minimum 5 years of professional experience in marketing communications, public relations, or related field</li><li>Proven experience in developing and executing marketing communications strategies</li><li>Demonstrated expertise in media relations and press management</li><li>Strong written and verbal communication skills with exceptional attention to detail</li><li>Experience managing and supervising marketing or communications teams</li><li>Proficiency in budget management and financial planning</li><li>Knowledge of digital marketing platforms, social media management, and marketing automation tools</li><li>Strong analytical skills with ability to interpret data and measure campaign effectiveness</li><li>Excellent project management and organizational skills</li><li>Demonstrated ability to work collaboratively across departments and with external stakeholders</li><li>Proficiency in Microsoft Office Suite and marketing communications software</li><li>Experience in hospitality, luxury, or corporate sectors</li><li>Knowledge of crisis communications and reputation management</li><li>Experience with graphic design coordination and multimedia content development</li><li>Familiarity with CRM systems and marketing analytics platforms</li><li>Certification in Public Relations, Marketing, or Communications from recognized professional organizations</li><li>Experience with event planning and coordination</li><li>Multilingual capabilities, particularly Arabic language proficiency</li><li>Track record of successfully launching marketing campaigns that achieved measurable business results</li><li>Experience with content management systems and website optimization</li><li>Knowledge of SEO, SEM, and digital advertising platforms</li><li>Strategic thinking and visionary approach to communications</li><li>Innovative mindset with ability to develop creative solutions</li><li>Strong interpersonal and relationship-building skills</li><li>Leadership capability with mentoring and coaching orientation</li><li>Decision-making ability under pressure with sound judgment</li><li>Resilience and adaptability in dynamic environments</li><li>Customer-focused mindset with commitment to service excellence</li><li>Transparent and ethical approach to business practices</li><li>Goal-oriented with strong drive for results</li><li>Inclusive and collaborative team player</li></ul>

<p>Welcome and support guests, visitors, and staff with professionalism and genuine hospitality. Manage incoming and outbound communications using our multi-line phone system, ensuring prompt and accurate responses. Share information about our services, promotions, rates, and facility policies with clarity and enthusiasm. Coordinate guest appointments and inquiries while collaborating with internal teams to ensure seamless service delivery. Maintain accurate records through data entry, message logging, and administrative support.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 1 year of experience in a guest-facing or communication role within the hospitality industry (or similar customer service environment)</li><li>Excellent communication skills in English; fluency in additional languages is a wonderful bonus</li><li>Strong interpersonal abilities and a natural problem-solver who thrives while staying composed under pressure</li><li>Comfortable with computer systems, including experience with or willingness to quickly learn Opera System</li><li>A genuine passion for delivering outstanding customer service, with a positive outlook and collaborative spirit</li></ul>

<p>Lead and optimize daily front office operations, creating seamless check-in and check-out experiences that delight our guests. Empower and inspire your front desk team to deliver exceptional service while maintaining our brand standards and operational excellence. Champion a guest-first mindset by thoughtfully addressing inquiries, concerns, and special requests with genuine care and quick action. Collaborate across departments to create memorable guest experiences and exceed satisfaction goals. Strategically manage room inventory and reservations to maximize occupancy while maintaining operational efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Front office supervisory or leadership experience (or equivalent experience demonstrating readiness to lead)</li><li>Strong communication and interpersonal skills with genuine confidence in guest and team interactions</li><li>Proven ability to lead, inspire, and develop team members</li><li>Proficiency with Opera PMS (or quick ability to master our PMS)</li><li>Solution-oriented mindset with strong attention to detail</li><li>Passion for exceptional guest experiences and building accountable, collaborative teams</li></ul>

<p>Be the first smile guests sees - Greet guests warmly and professionally, ensuring smooth check-in and check-out procedures that create a positive first impression. Anticipate guest needs and handle transactions efficiently while maintaining the high service standards Pullman is known for. Monitor room status and guest feedback, taking appropriate action to ensure guest satisfaction throughout their stay. Maintain detailed guest records and provide attentive service to our valued guests. Ensure compliance with local regulations and company policies while prioritizing excellent guest service in all interactions.</p><p><strong>Desired Candidate Profile</strong></p><p>Thriving in fast-paced environments and love creating memorable guest experiences. Previous experience in hospitality is a strong advantage. Tech-savvy with Opera or similar systems Guest-oriented, approachable, and genuinely service-minded Fluency in English; additional languages are great asset Sales-driven mindset</p>

<p>What you will be doing: Provide assistance to the guests during their stay and ensure the cleanliness of the guest rooms and public areas as per the hotel standards Liaise with the Supervisor and Coordinator to ensure guests requests are attended to in a timely manner Take initiative to add a personalized experience for the guest Take ownership of guests privacy and belongings, while ensuring exceptional service Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous. Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work. Check and make note of all the rooms with MAKE UP sign. Check and make note of all the room with Do Not Disturb sign before the end of the shift and respect the DND sign.</p><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include: Service focused personality is essential Preferably female Previous experience in a similar role in 5* hotel is an asset Strong interpersonal skills with a passion for service Good communication skills with ability to speak fluent English. Physically active and efficient.</p>

<p>Passionate about creating exceptional dining experiences through outstanding service, operational excellence, and strong leadership? As a Food &amp; Beverage Manager, you will lead and oversee the hotel s Food &amp; Beverage operations, ensuring exceptional guest experiences, high service standards, and strong financial performance while inspiring and developing our Heartists.</p><p>What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide. Learning programs through our Academies and the opportunity to earn qualifications while you work. Opportunity to develop your talent and grow within your property and across the world. Ability to make a difference in the local community through our Corporate Social Responsibility activities, including Planet 21.</p><p>What you will be doing: Lead, manage, coach, and develop the Food &amp; Beverage team to deliver exceptional service and operational excellence. Oversee the day to day operations of multiple Food &amp; Beverage outlets, ensuring smooth and efficient service across all areas. Personally lead and oversee F&amp;B catering and high volume operations, maintaining a strong presence on the floor and ensuring operational excellence. Ensure all Food &amp; Beverage outlets consistently deliver exceptional guest experiences in line with luxury hospitality and brand standards. Monitor service quality, guest satisfaction, productivity, and operational performance while ensuring compliance with hotel policies and brand standards. Develop and implement strategies to maximize revenue, profitability, guest satisfaction, and overall F&amp;B performance. Take ownership of F&amp;B financial performance, including P&amp;L management, budgeting, forecasting, cost control, and achieving departmental targets. Monitor food and beverage costs, labour costs, inventory, purchasing, and wastage to ensure effective cost management. Coordinate closely with the Kitchen, Housekeeping, Front Office, Engineering, Sales &amp; Marketing, and other departments to ensure seamless hotel operations. Conduct regular operational and service inspections to ensure cleanliness, presentation, service standards, and brand compliance are consistently maintained. Handle guest feedback, requests, and complaints promptly and professionally, ensuring effective resolution and maintaining guest loyalty. Support recruitment, onboarding, training, coaching, and performance management of Heartists. Identify opportunities for continuous improvement and implement initiatives to enhance service quality, operational efficiency, and financial results. Ensure compliance with health, safety, hygiene, food safety, and other applicable hotel standards and regulations. Lead by example, fostering a positive, collaborative, and performance-driven working environment.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Your experience and skills include:</p><ul><li>Strong passion for luxury hospitality, guest engagement, and service excellence.</li><li>Minimum 5 years of managerial experience in Food &amp; Beverage, including Restaurant Manager/General Manager experience.</li><li>Minimum 2 years of experience as an Assistant F&amp;B Manager or F&amp;B Manager in charge.</li><li>Minimum 5 years of managerial experience in the Middle East/GCC, preferably Dubai or Doha.</li><li>Previous experience in a 5-star luxury and large-scale operation is preferred.</li><li>Proven experience managing multiple outlets, catering, and high-volume operations.</li><li>Hands on and operationally driven, with strong floor presence.</li><li>Strong knowledge of P&amp;L, budgeting, cost control, and F&amp;B financial performance.</li><li>Excellent leadership, communication, coaching, and problem-solving skills.</li><li>Strong understanding and implementation of luxury and brand standards.</li><li>Proficiency in Microsoft Office and F&amp;B/POS systems is an advantage.</li><li>Flexibility to work shifts, weekends, and public holidays.</li></ul>

<p>Develop, create, and publish high-quality content for social media platforms including Instagram, Facebook, TikTok, LinkedIn, YouTube, and other relevant channels. Capture and edit photos, videos, reels, and stories showcasing the hotel, restaurants, events, facilities, and guest experiences. Plan and execute social media content calendars aligned with marketing campaigns and business objectives. Manage day-to-day social media activities, including posting, scheduling, monitoring, and responding to comments and messages. Create engaging copy, captions, and promotional content to enhance audience engagement. Monitor social media trends, industry developments, and competitor activities to identify content opportunities. Collaborate with various hotel departments to gather content and promote events, offers, and seasonal campaigns. Work with influencers, content creators, and partners to increase brand visibility and engagement. Track, analyze, and report on social media performance metrics and campaign effectiveness. Support digital marketing and branding initiatives to drive awareness, engagement, and revenue. Ensure all content aligns with brand guidelines and maintains a consistent visual identity.</p><p><strong>Desired Candidate Profile</strong></p><p>2-3 years of experience in content creation and social media management. Strong photography, videography, graphic design and editing skills. Experience with Canva, Adobe Creative Suite, CapCut, or similar tools. Knowledge of social media platforms, algorithms, trends, and best practices. Excellent communication and interpersonal skills. Previous experience in the hospitality, hotel, tourism, lifestyle, or F&amp;B industry is an advantage.</p>

<p>Coordinate daily housekeeping activities and assign tasks to room attendants and supervisors. Update room status in the system and ensure all information is accurate and communicated in real time. Handle guest requests promptly and efficiently, ensuring they are logged and followed through. Maintain clear communication between Housekeeping, Front Office, and Engineering departments. Manage lost and found items, ensuring proper documentation and secure storage. Monitor inventory of linens, amenities, and supplies; assist with ordering and stock control. Prepare daily reports such as occupancy, room discrepancy, and staff productivity. Handle scheduling, monthly attendance, payroll and administrative tasks for the department. Ensure all health, safety, and hygiene standards are followed. Support the Executive Housekeeper and Supervisors in daily operations and special projects.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a housekeeping or administrative role (hotel experience preferred).</li><li>Strong organizational and multitasking skills with attention to detail.</li><li>Proficient in hotel PMS systems (e.g., Opera, Oasys) and Microsoft Office.</li><li>Excellent communication and customer service skills.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Positive attitude, professionalism, and strong teamwork skills.</li></ul>

<p>Every guest journey is a story waiting to be told. As our Guest Experience Manager, you will be the guardian of memorable moments, ensuring every interaction reflects warmth, elegance, and personalized service. From the moment our guests arrive until they depart, you will create exceptional experiences that inspire lasting memories and heartfelt connections.</p><p>What is in it for you</p><ul><li>Employee benefit card offering discounted rates at Accor hotels worldwide.</li><li>Learning and development opportunities through Accor Academies.</li><li>Career growth opportunities within your hotel and across the global Accor network.</li><li>The opportunity to make a meaningful impact through our sustainability and Corporate Social Responsibility initiatives, including Planet 21.</li><li>Be part of a passionate team that celebrates creativity, individuality, and authentic hospitality.</li></ul><p>What you will be doing</p><ul><li>Lead and champion the guest experience journey, ensuring every touchpoint exceeds luxury service standards.</li><li>Foster a culture of personalized, heartfelt hospitality, creating memorable and unique experiences for every guest.</li><li>Conduct regular quality inspections and service audits across guest rooms, public areas, restaurants, and all guest-facing facilities to ensure exceptional presentation and service excellence.</li><li>Monitor compliance with brand standards and hotel quality assurance requirements, implementing continuous improvement initiatives.</li><li>Analyze guest feedback, online reviews, guest satisfaction surveys, and quality reports to identify trends, develop action plans, and enhance the overall guest experience.</li><li>Collaborate closely with operational leaders to implement service improvements, resolve quality concerns, and drive operational excellence.</li><li>Deliver engaging training sessions, coaching, and service refreshers to inspire Heartists to consistently deliver memorable guest experiences.</li><li>Handle guest concerns and service recovery with professionalism, empathy, and efficiency, ensuring timely resolution while exceeding guest expectations whenever possible.</li><li>Monitor departmental service standards and recommend innovative initiatives that elevate guest satisfaction and brand loyalty.</li><li>Ensure compliance with all health, safety, hygiene, and local regulatory requirements relevant to hotel operations.</li><li>Prepare comprehensive quality and guest experience reports, presenting key insights, performance trends, and recommendations to senior management.</li><li>Promote a culture of continuous improvement, innovation, and collaboration, empowering Heartists to create meaningful guest experiences.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in Guest Experience, Quality Assurance, Front Office, Rooms Division, or Luxury Hospitality Management.</p><p>Strong passion for luxury hospitality, personalized service, and creating memorable guest experiences.</p><p>Excellent leadership, coaching, communication, and interpersonal skills.</p><p>Strong analytical and problem-solving abilities with exceptional attention to detail.</p><p>Experience working with guest satisfaction platforms and quality management systems is an advantage.</p><p>Ability to thrive in a fast-paced environment while maintaining the highest standards of service excellence.</p><p>Excellent command of written and spoken English; additional languages are an asset.</p>

<p>Under the general guidance of the Director of Human Resources or any other authorized by the management, assist in ensuring a variety of Learning and Development functions. He/she is also responsible for the Learning &amp; Development function for all Hotel employees including Management Level. The Implementation of all company and Hotel based orientation and Training programs. In addition, will research and recommends a complement of internal and external learning programs that align with the organizations business objectives and employee needs. Will be responsible for Training needs assessments, development and/or outsourcing of L&amp;D programs, including content, delivering of L&amp;D programs and evaluation of its effectiveness.</p><p>Support day to day process in Learning and assist the Director of Human Resources in implementing hotel strategy, including but not limited to, coaching and counseling, recruitment, engagement, training, on-boarding, benefits and hiring and retaining the best employees Assist in all reward and recognition programs and training strategies Oversee all employee training related matters as they relate to and local employment law and process Support and implement activities with employee Housing Manager and initiatives Must be familiar with manpower planning processes and good knowledge on compensations and benefit practices Understand and comply with the termination process and unemployment compensation Be knowledgeable about available employee benefits and answer questions regarding Planned, vacation and benefits Compile Turnover Report, copy and distribute to Senior Management team Enter payroll information on computer (wage information, changes) HRMS Prepare and train recruitment best practices and conduct prescreening interviews Respond to departmental training analysis, and maintain training logbooks Completion &amp; Evaluation of yearly Training audits Monitor Workman s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury Ensure compliance with all HR and related Security operating procedures Develop and deploy property specific training programs Become certified trainer in all Human Resources training modules Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired Hotel and company goals Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times Ability to supervise, engage, coach and mentor department trainers Ability to accept responsibility for actions of others</p><p><strong>Desired Candidate Profile</strong></p><p>What do we expect from you? Under the general guidance of the Director of Human Resources or any other authorized by the management, assist in ensuring a variety of Learning and Development functions. He/she is also responsible for the Learning &amp; Development function for all Hotel employees including Management Level. The Implementation of all company and Hotel based orientation and Training programs. In addition, will research and recommends a complement of internal and external learning programs that align with the organizations business objectives and employee needs. Will be responsible for Training needs assessments, development and/or outsourcing of L&amp;D programs, including content, delivering of L&amp;D programs and evaluation of its effectiveness.</p><p>How your day looks like: Support day to day process in Learning and assist the Director of Human Resources in implementing hotel strategy, including but not limited to, coaching and counseling, recruitment, engagement, training, on-boarding, benefits and hiring and retaining the best employees Assist in all reward and recognition programs and training strategies Oversee all employee training related matters as they relate to and local employment law and process Support and implement activities with employee Housing Manager and initiatives Must be familiar with manpower planning processes and good knowledge on compensations and benefit practices Understand and comply with the termination process and unemployment compensation Be knowledgeable about available employee benefits and answer questions regarding Planned, vacation and benefits Compile Turnover Report, copy and distribute to Senior Management team Enter payroll information on computer (wage information, changes) HRMS Prepare and train recruitment best practices and conduct prescreening interviews Respond to departmental training analysis, and maintain training logbooks Completion &amp; Evaluation of yearly Training audits Monitor Workman s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury Ensure compliance with all HR and related Security operating procedures Develop and deploy property specific training programs Become certified trainer in all Human Resources training modules Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired Hotel and company goals Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times Ability to supervise, engage, coach and mentor department trainers Ability to accept responsibility for actions of others</p>

<p>Job Description We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Executive Assistant Manager - Food &amp; Beverage. As the Executive Assistant Manager - Food &amp; Beverage, you will provide strategic and operational leadership across the Food &amp; Beverage division at Raffles &amp; Fairmont Doha, supporting the overall F&amp;B vision, commercial strategy, and luxury positioning of both brands. You will drive revenue growth, profitability, operational excellence, and exceptional guest experiences across all F&amp;B outlets and services. You will lead and develop high-performing teams, strengthen leadership capabilities, and use performance insights to optimise revenue, costs, productivity, and service standards. Working closely with the executive leadership, you will translate strategic priorities into effective execution while identifying opportunities to elevate the F&amp;B offering and strengthen the property s market position.</p><p>Key Responsibilities:</p><ul><li>Support the strategic direction of the Food &amp; Beverage division, translating business objectives into focused commercial and operational priorities</li><li>Partner with the hotel's leadership team to drive revenue growth, profitability, market positioning, and long-term F&amp;B performance</li><li>Oversee the operational performance of restaurants, bars, banqueting, in-room dining, and other F&amp;B touchpoints, ensuring consistent execution of strategic plans</li><li>Analyse revenue, profitability, labour productivity, food and beverage costs, guest feedback, and market trends to identify opportunities and guide decision-making</li><li>Contribute to annual budgets, business plans, forecasting, capital planning, and commercial initiatives that support sustainable growth</li><li>Identify and develop new concepts, revenue streams, partnerships, and guest experiences that enhance the luxury positioning of Raffles &amp; Fairmont Doha</li><li>Drive service excellence and operational consistency, ensuring F&amp;B experiences reflect the distinctive standards and personality of both luxury brands</li><li>Lead and develop F&amp;B leadership teams, strengthening accountability, succession planning, talent development, and a culture of high performance</li><li>Work cross-functionally with Culinary, Finance, Sales &amp; Marketing, Rooms, and other stakeholders to align F&amp;B strategy with wider business objectives</li><li>Maintain strong operational visibility through regular performance reviews, outlet engagement, and structured follow-up on key business priorities</li><li>Champion innovation, sustainability, and continuous improvement across the F&amp;B operation while balancing guest expectations with commercial realities</li><li>Ensure adherence to brand standards, food safety, regulatory requirements, and operational controls across the division</li><li>Act as a key strategic partner, providing insight, leadership, and execution support across divisional and property-wide priorities</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>What will you bring to this role?</p><ul><li>Significant senior-level Food &amp; Beverage leadership experience within luxury hotels and/or resorts</li><li>Proven experience managing complex, multi-outlet F&amp;B operations with a strong understanding of commercial strategy and operational performance</li><li>Demonstrated ability to translate business strategy into measurable revenue, profitability, service, and operational outcomes</li><li>Strong commercial acumen with experience in budgeting, forecasting, financial analysis, cost management, and performance optimisation</li><li>Proven ability to lead, develop, and empower diverse leadership teams within a high-performance environment</li><li>Strong understanding of luxury guest expectations, service excellence, F&amp;B trends, and market positioning</li><li>Experience in developing concepts, driving innovation, and identifying new revenue opportunities</li><li>Excellent stakeholder management skills with the ability to influence and collaborate effectively across executive and operational teams</li><li>Strong analytical, decision-making, communication, and strategic planning capabilities</li><li>Relevant hospitality, business, or Food &amp; Beverage qualification, or an equivalent combination of education, training, and demonstrated professional experience</li><li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul>

<p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Executive Chef. As the Executive Chef, you will provide strategic culinary leadership across Raffles &amp; Fairmont Doha, shaping a exceptional culinary vision aligned with the standards and distinctive positioning of both brands. You will lead the culinary operation with a strong focus on innovation, exceptional guest experiences, commercial performance, quality, sustainability, and operational excellence. You will inspire and develop high-performing culinary teams, drive new concepts and gastronomic experiences, and ensure uncompromising standards across all dining outlets and events. Working closely with the executive leadership and wider hotel teams, you will elevate the culinary identity of the property, strengthen its market position, and continuously redefine luxury through exceptional food, creativity, and hospitality.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead the overall culinary strategy and daily operations across Raffles &amp; Fairmont Doha, aligning culinary excellence with luxury brand standards and business objectives</li><li>Oversee all culinary outlets, banquets, in-room dining, and special events, ensuring seamless execution, consistency, and exceptional guest experiences</li><li>Develop and implement innovative culinary concepts, menus, and experiences that elevate the property s market positioning and drive commercial performance</li><li>Drive operational efficiency through strategic planning, kitchen organisation, productivity management, cost control, and effective resource allocation</li><li>Establish and maintain uncompromising standards for food quality, presentation, consistency, hygiene, food safety, and culinary execution</li><li>Lead, mentor, and develop a high-performing culinary brigade, fostering accountability, creativity, succession planning, and continuous professional growth</li><li>Manage food cost, labour productivity, purchasing, inventory, and waste reduction to maximise profitability while protecting quality and luxury standards</li><li>Partner with Food &amp; Beverage, Sales &amp; Marketing, Finance, and other key departments to align culinary strategy with wider business priorities</li><li>Monitor guest feedback, culinary trends, and competitive activity to identify opportunities for innovation, revenue growth, and continuous improvement</li><li>Champion sustainability across sourcing, production, waste management, and kitchen operations while maintaining the highest standards of luxury hospitality</li><li>Ensure full compliance with brand standards, local regulations, food safety requirements, and internal operating procedures</li><li>Contribute to strategic business planning, budgeting, forecasting, and long-term culinary growth as a key member of the executive leadership team</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What will you bring to this role?</p><ul><li>Extensive senior-level culinary leadership experience within luxury hotels, resorts, or high-end hospitality environments</li><li>Strong track record of leading complex culinary operations across multiple outlets, banqueting, events, and high-volume service environments</li><li>Demonstrated ability to develop and execute strategic culinary concepts while maintaining operational excellence and commercial performance</li><li>Proven experience in financial management, including budgeting, forecasting, food cost, labour productivity, purchasing, and inventory control</li><li>Strong knowledge of luxury culinary standards, food safety, hygiene, quality assurance, and operational compliance</li><li>Demonstrated success in leading, developing, and mentoring diverse, high-performing culinary teams</li><li>Creative and commercially minded approach to menu development, culinary innovation, guest experience, and revenue generation</li><li>Strong understanding of current culinary trends, sustainable practices, and evolving luxury guest expectations</li><li>Excellent communication, collaboration, decision-making, and stakeholder management skills</li><li>Ability to operate effectively in a dynamic, multicultural, and fast-paced hospitality environment</li><li>Relevant professional culinary qualification or equivalent combination of education, training, and demonstrated experience</li><li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul>

<p>Ready to take your culinary career to the next level? As a Demi Chef de Partie, you will play a key role in supporting our talented kitchen team to deliver exceptional dining experiences. Your passion for quality, attention to detail, and dedication to excellence will ensure every dish is prepared to the highest standards, leaving our guests delighted and coming back for more.</p><p>What you will be doing:</p><ul><li>Actively share ideas, opinions and suggestions to improve the environment and menus</li><li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards</li><li>Communicate effectively with the rest of the team and thrive for guest feedback</li><li>Assist the Chef de Partie in the daily operation of the assigned kitchen section.</li><li>Prepare, cook, and present dishes according to hotel recipes and quality standards.</li><li>Ensure all food is prepared and served in a timely and consistent manner.</li><li>Maintain cleanliness, organization, and hygiene standards in accordance with HACCP and hotel policies.</li><li>Monitor stock levels and assist with inventory control and ordering.</li><li>Support the training and guidance of junior kitchen colleagues when required.</li><li>Work closely with the culinary team to ensure smooth kitchen operations and guest satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include:</p><ul><li>Minimum of 2 3 years of experience in a similar role, preferably within an international hotel environment.</li><li>Culinary qualification or relevant professional training is an advantage.</li><li>Good knowledge of food preparation techniques, kitchen operations, and HACCP food safety and hygiene standards.</li><li>Ability to work efficiently in a fast-paced environment while maintaining high-quality standards.</li><li>Strong teamwork, communication, and organizational skills.</li><li>Must maintain a neat, clean, and professional appearance in accordance with hotel standards.</li></ul>

<p>المشرف على بوفيه الحفلات مسؤول عن الإشراف وتنسيق عمليات البوفيه لضمان تقديم فعاليات استثنائية بسلاسة، بما في ذلك الاجتماعات، حفلات الزفاف والفعاليات وفق معايير الخدمة الفاخرة لـ رافلز وFairmont الدوحة. يقود فريق خدمة البوفيه خلال الفعاليات، ويتنسيق عن كثب مع فرق المطبخ والفعاليات وأقسام الفندق الأخرى، ويضمن أن تُقدم كل وظيفة باحترافية، واهتمام بالتفاصيل، وخدمة مخصصة. هذا يتماشى مع تركيز المنشأة على الضيافة الفاخرة، رضا الضيوف، العمل الجماعي، والتميز التشغيلي. المسؤوليات الأساسية: الإشراف على عمليات البوفيه قبل وأثناء وبعد الفعاليات قيادة، توجيه، تدريب وتحفيز فريق البوفيه ضمان التنفيذ السلس للاجتماعات، حفلات الزفاف، المؤتمرات، والفعاليات الاجتماعية تنسيق إعدادات الفعاليات، تخطيطات الغرف، ترتيب الطاولات، المعدات، ومتطلبات الخدمة ضمان تقديم جميع الفعاليات بما يتوافق مع معايير الخدمة الفاخرة في رافلز وFairmont التنسيق عن كثب مع المطبخ، الفعاليات، قسم التنظيف، وأقسام الفندق الأخرى مراقبة خدمة الطعام والشراب، العرض، التوقيت، والجودة الترحيب بالضيوف والرد السريع على الطلبات، القضايا، والمتطلبات الخاصة عقد إحاطات ما قبل الفعالية ونقل تفاصيل الحدث، ومتطلبات كبار الشخصيات، والترتيبات الخاصة مراقبة مظهر الفريق، عادات الخدمة، النظافة، والمعايير المهنية توجيه وتطوير أعضاء الفريق من خلال التدريب أثناء العمل والتعليقات البنّاءة مراقبة معدات وخامات البوفيه والإبلاغ عن النقص أو التلف أو متطلبات الصيانة ضمان الامتثال لمعايير السلامة الغذائية، والنظافة، والصحة والسلامة المساعدة في تخطيط العمليات والأهداف القسميّة لمدير البوفيه مراقبة رضا الضيوف واتخاذ إجراء فوري لحل مشكلات الخدمة إعداد التقارير والفقرات اللازمة بعد الحدث، وقوائم الفحص، والإجراءات اللاحقة للحفلة</p><p><strong>الملف الشخصي المطلوب للمرشح</strong></p><p>دبلوم أو شهادة في إدارة الضيافة، إدارة الفنادق، أو مجال ذو صلة الحد الأدنى من خبرة إشرافية 2-3 سنوات في عمليات البوفيه، ويفضل ضمن فندق فخم معرفة قوية بخدمات البوفيه، وعمليات الحدث، ومعايير الغذاء والشراب القدرة المثبتة على قيادة وتوجيه وتحفيز فريق متنوع مهارات اتصال، وتفاعل بين الأشخاص، وتنظيمية متميزة توجه عالي نحو خدمة الضيف مع عين حريصة على التفاصيل القدرة على إدارة عدة فعاليات وأولويات في بيئة سريعة الوتيرة معرفة جيدة بسلامة الغذاء، النظافة، ومعايير الصحة والسلامة إتقان اللغة الإنجليزية، ويفضل وجود لغات إضافية كميزة مرونة في العمل بنظام الورديات، وعطلات نهاية الأسبوع، holidays وساعات ممتدة وفق متطلبات العمل خبرة سابقة في بيئة ضيافة فاخرة ومعرفة بمعايير Forbes أو LQA ميزة تعزيز وعد علامة رافلز وFairmont في دورك وجميع تفاعلاتك خلق بيئة شمولية حيث يشعر كل فرد بالتقدير والاحترام خلق بيئة يتم فيها تمكين الزملاء ودعمهم والاعتراف بهم

<p>كن مسؤولاً عن استشارات علاجات السبا وتحديد موانع الاستعمال المحتملة. كن مسؤولاً عن تنفيذ علاجات التجميل والتدليك وعلاجات الجسم والعلاجات المتخصصة للأعضاء والضيوف بالمستوى المطلوب وتزويد الضيوف ببرنامج العناية المنزلية للرفاهية. كن مسؤولاً عن نصائح الرعاية اللاحقة لعضو أو ضيف، وكن مسؤولاً عن تحقيق مبيعات التجزئة. تأكد من أن جميع غرف العلاج ومناطق وراء الكواليس في العلاج تُحافظ على معايير عالية من النظافة والصحة. تأكد من أن جميع المعدات تخضع للخدمة كجزء من برنامج صيانة وقائية. نفّذ جولات السبا واستشارات السبا مع الضيوف والأعضاء، مقدّماً نصائح شخصية وروّج للمرافق والعلاجات والمنتجات. قدِّم المساعدة خلال عروض وفعاليات السبا. ساعد في التسويق والعلاقات العامة. امتلك معرفة وفهم كاملين بجميع الخدمات والمنتجات المقدّمة. حافظ على معايير السلامة والتعقيم وفقاً للقانون وسياسات وإجراءات السبا. نفّذ أعمال التحضير، ونظّف الغرفة جيداً وأعِد تزويدها عند الحاجة. روّج بنشاط للسپا والعلاجات والخدمات والتجزئة، بالإضافة إلى البرامج والعروض والتخفيضات المتاحة. تعامل مع أسئلة واهتمامات الضيوف بمهنية ولباقة. وفّر استجابات دقيقة وملائمة وفورية لجميع الطلبات من الضيوف. امتلك القدرة على العمل دون إشراف مباشر. قدِّم المساعدة في جميع مجالات تشغيل السبا كما يطلب الإدارة. أبلغ الإدارة بأي واقعة تتعلق بالموظفين أو الضيوف في السبا وتستدعي الانتباه. تأكد من الاحتفاظ بسجلات صحيحة لزيارات الأعضاء والضيوف والعلاجات والمشتريات. تأكد من تسجيل المعلومات الصحيحة للتحكم بالمخزون وفقاً لكبير الأخصائيين. كن مسؤولاً عن مخزون غسيل العلاجات وجردها وأمنها. تأكد من الإبلاغ فوراً عن أي مخاطر محتملة أو حقيقية وتصحيحها. تأكد من أن جميع موظفي القسم يعملون بطريقة لا تكـوّن مخاطر ضرر أو إصابة لهم أنفسهم أو للآخرين.</p><p><strong>المؤهلات المرغوبة</strong></p><p><br></p>

<p>ماذا نتوقع منك؟ تحت التوجيه العام من مدير المالية أو أي جهة مخولة من قبل الإدارة، يجب عليك إنشاء وتنسيق وإدارة جميع وظائف الرقابة والمحاسبة الخاصة بالطعام والشراب وفقاً للسياسات والإجراءات والقوانين واللوائح المحلية والولائية. كما نضمن التشغيل الفعال والكفؤ لقسم الرقابة على الأغذية والمشروبات في الفندق وتقديم الدعم إلى منافذ الفندق فيما يتعلق بقضايا تكاليف الأغذية والمشروبات. الوظيفة مسؤولة عن التخطيط قصير وطويل الأجل وعمليات اليومية للوظائف المحاسبية والرقابية للطعام والشراب. يطور ويوصي بأهداف قسم الأغذية والمشروبات ويدير ضمن الخطط المعتمدة. قد يوصي المنصب بتنفيذ تغييرات إجرائية وتشغيلية. كيف يبدو يومك؟ صياغة السياسات المحاسبية والتقارير المتعلقة بعمليات الأغذية والمشروبات، وتنسيق الأنظمة والإجراءات، وإعداد البيانات التشغيلية والتقارير الخاصة حسب الضرورة مقارنة الأداء بخطط التشغيل والمعايير. تقرير وتفسير نتائج العمليات لكافة مستويات الإدارة والملكية (عند الاقتضاء) لضمان توفير معلومات في الوقت المناسب لزيادة الأرباح. حل المشاكل وضمان صيانة أنظمة ومعدات محاسبة الأغذية والمشروبات لضمان سير العمليات بسلاسة. المساعدة في جمع وتحضير الميزانية السنوية والتوقعات والضرائب والتقارير المالية الأخرى لتوفير الدعم وبالتالي ضمان توفر معلومات دقيقة وفي الوقت المناسب للإدارة والمالكين. إخطار المراقب المالي ومدير الأغذية والمشروبات بأي فروق/انحرافات تشير إليها إجراءات التحقق أو غيرها وبدء الإجراء اللازم مع الإدارة من أجل التصحيح وضمان عدم تكرار أخطاء الإجراءات. إدارة الموارد البشرية في قسم الرقابة على الأغذية والمشروبات لجذب الموظفين والحفظ والتحفيز والتعيين والتدريب وتطويرهم وتمكينهم وتوجيههم وإجراء مراجعات الأداء والرواتب، وحل المشاكل وتوفير تواصل مفتوح وانضباط وإنهاء العمل حسب اللزوم. الحفاظ على جميع جوانب قاعدة البيانات ونظام نقاط البيع. السيطرة على منافذ الأغذية والمشروبات من حيث الهدر والسرقة والكفاءة. الحفاظ على جميع الأوراق والأرشفة بدقة وكفاءة. الحفاظ على أمان المعلومات داخل القسم. الرد على طلبات العملاء (داخلياً وخارجياً، الموردين والضيوف) والاستفسارات والمشكلات بطريقة سريعة وفعالة للحفاظ على مستوى عالٍ من رضا العملاء وخدمة ذات جودة. إعداد واستكمال ساعات العمل والجداول والمخططات ومواعيد العطلات وفقاً لاحتياجات العمل عند الاقتضاء. إعداد واستكمال أوامر الشراء (Fourth Hospitality) عند الحاجة. القيام بأي مشاريع خاصة أو مهام أو طلبات معقولة أخرى من رئيس قسمك و/أو إدارة الفندق. الحفاظ على علاقات عمل إيجابية ومنتجة مع الموظفين والأقسام الآخرين. القدرة على العمل بشكل مستقل والتعاون مع الآخرين لتعزيز بيئة فريق عمل</p><p><strong>المرشح المثالي</strong></p><p>What do we expect from you? Under the general guidance of the Finance Director or any other authorized by the management,, you are to establish, coordinates and administers all Food and Beverage Control and accounting related functions in accordance with policies, procedures and state and local laws and regulations. Also ensure the efficient and effective operation of the Hotels Food and Beverage Control Department and to provide support to the outlets of the Hotel with regards Food and Beverage Cost Control issues. Position is responsible for short and long term planning and the daily operations of the food &amp; beverage control and accounting functions. Develops and recommends the F&amp;B department s objectives and manages within approved plans. Position may recommend and implement procedural and operational changes. How your day looks like? Formulate accounting and reporting policy related to F&amp;B Operations, coordinate systems and procedures, and prepare operating data and special reports as required comparing performance with operating plans and standards. Report and interpret the results of operations to all levels of management and ownership (where applicable) to ensure timely information is provided in order to maximize profits. Resolve problems and ensure maintenance of the F&amp;B accounting systems and equipment to ensure smooth operations. Assist in the compilation and preparation of the annual budget, forecasts, taxes and other financial reports to provide support thus ensuring accurate, timely information is available for management and owners. Inform the Financial Controller and the F &amp; B Director of any discrepancies/ variances indicated by verification procedures or otherwise and instigate the necessary action with Management in order to correct and ensure no re-occurrence of procedure errors. Manage the Human Resources in the F&amp;B Control department in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems and provide open communication and discipline and terminate as appropriate. Maintain all aspects of the database and point of sale system. Control the Food and Beverage outlets in terms of wastage, pilferage and efficiency. Maintain all paperwork and archiving both accurately and efficiently. Maintain the security of the information held within the department. Respond to customer (internal &amp; external, supplier and guest) requests, inquires and problems in a quick efficient manner to maintain a high level of customer satisfaction and a quality service. Preparation and completion of timesheets, rotas, holiday schedules, in line with business needs, as and when required Preparation and completion of Purchase Orders (Fourth Hospitality) as and when required Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management. Maintain positive and productive working relationships with other employees and departments Ability to work independently and to partner with others to promote an environment of teamwork</p>

<p>إعداد وطهي عناصر الطعام وفق الوصفات والمعايير المعتمدة. المساعدة في العمليات اليومية لمطبخ خدمة الغرف. التأكد من أن جميع طلبات خدمة الغرف تُجهز بدقة وكفاءة. الحفاظ على نظافة وتنظيم محطات العمل والمعدات ومناطق التخزين. اتباع أنظمة HACCP والسلامة الغذائية في جميع الأوقات. متابعة جودة الطعام وطزاجته ومستويات المخزون. المساعدة في الاستلام والتخزين وتدوير إمدادات الغذاء. دعم الطهاة الكبار في إعداد الطعام وعمليات المطبخ. ضمان الامتثال لسياسات الفندق ومعايير النظافة واللوائح الصحية. المساهمة في بيئة فريق إيجابية ومنتجة.</p><p><strong>المرشح المثالي</strong></p><p>خبرة لا تقل عن 1-2 سنوات كـ Commis I أو دور مماثل في فندق أو بيئة ضيافة. الخبرة في خدمة الغرف، اللا haute أو خدمات المطبخ الساخن يُعتبر ميزة. معرفة معايير السلامة الغذائية والنظافة. القدرة على العمل بنظام ورديات مرنة، بما في ذلك عطلات نهاية الأسبوع والعطلات الرسمية. مهارات قوية في العمل الجماعي والتواصل.</p>

<p>جهز Mise-en-place لمحطات المطبخ الساخن بما في ذلك اللحوم، الصلصات، الحساء، والزينات. اطبخ وقدم الأطباق وفق وصفات معيارية وإرشادات التقديم. اضبط درجة حرارة الأفران والشوايات والقلايات وغيرها من معدات المطبخ. ساعد في إعداد وجبات خاصة واستبدال العناصر حسب الحاجة. حافظ على محطة عمل نظيفة ومنظمة في جميع الأوقات. اتبع بروتوكولات HACCP وسلامة الغذاء في الفندق. تأكد من التخزين والتسمية الصحيحة للمكونات. رصد درجات حرارة الطعام ومعايير النظافة. التعاون مع أقسام المطبخ الأخرى أثناء الخدمة. تواصل بفعالية مع فريق الخدمة بخصوص عناصر القائمة والعروض الخاصة.</p><p><strong>المرشح المثالي</strong></p><p>1-3 سنوات من الخبرة العملية في بيئة مطبخ ساخن، ويفضل ضمن فندق أو مطعم عالي الإيقاع. إثبات الكفاءة في تقنيات الطهي الأساسية بما في ذلك الشواء، القلى، التحميص، وغيرها من طرق المطبخ الساخن. مهارات سكين ممتازة مع اهتمام دقيق بالتفاصيل وشغف حقيقي بالتميّز الطهوي. قدرة مثبتة على الأداء بفاعلية تحت الضغط في مطبخ عالي السرعة والحجم. مهارات اتصال قوية باللغة الإنجليزية مع القدرة على التعاون بفعالية مع فرق المطبخ والخدمة.</p>

<p>طباخ مساعد من المستوى الأول هو طباخ ذو خبرة ابتدائية مسؤول عن تحضير المكونات، المساعدة في الطبخ، ودعم الطهاة الأكبر سناً في المطبخ. يتطلب هذا الدور قاعدة قوية في مهارات الطهي الأساسية والقدرة على العمل بكفاءة في بيئة سريعة الإيقاع.</p><p>تحضير المكونات بما في ذلك التقطيع، تتبيل، وتقسيم اللحوم والخضروات والمأكولات البحرية حسب الحصة.</p><p>طهي أطباق أساسية، صلصات وزينة تحت إشراف الشيف Demi de Partie.</p><p>المساعدة في الشواء، القلي، التحميص، البخار، والسوت آن حسب متطلبات القائمة.</p><p>ضمان تقديم الطعام وتزيينه بما يتوافق مع معايير المطبخ.</p><p>الحفاظ على معرفة الوصفات، أحجام الحصص، وتقنيات الطبخ.</p><p>الحفاظ على مكان عمل نظيف ومنظم طوال الخدمة.</p><p>اتباع قواعد السلامة الغذائية والنظافة.</p><p>تخزين وتسمية المكونات، الصلصات، والطعام شبه المحضر بشكل صحيح.</p><p>المبادرة في تعلم تقنيات الطبخ المتقدمة.</p><p>التكيف بسرعة مع أقسام مختلفة من المطبخ عند التكليف.</p><p><strong>الملف الشخصي المطلوب للمرشح</strong></p><ul><li>دبلوم أو شهادة طهي من مؤسسة معترف بها (مفضل).</li><li>خبرة 1-2 سنة في مطبخ محترف.</li><li>معرفة قوية بتقنيات الطبخ الأساسية وتشغيلات المطبخ.</li><li>القدرة على العمل بكفاءة في بيئة عالية الضغط وسريعة الوتيرة.</li><li>مهارات جيدة في العمل الجماعي والتواصل ومتعددة المهام.</li></ul>