We're looking for a dynamic and strategic Marketing & Communications Manager to join our team in Lusail, Qatar. In this pivotal role, you'll lead the development and execution of comprehensive marketing and communications strategies that elevate our organization's brand presence and drive business growth. You'll work collaboratively across departments to craft compelling narratives, manage media relations, and inspire teams to achieve ambitious goals while maintaining the highest standards of professionalism and transparency.
Strategic Communications & Brand Management
Develop and implement integrated marketing communications strategies aligned with organizational objectives and market opportunities
Create and oversee the execution of annual marketing communications plans, ensuring alignment with business goals and departmental budgets
Analyze competitive landscape and market trends to identify opportunities for brand differentiation and growth
Establish and maintain clear, compelling brand messaging across all communication channels
Media Relations & Public Relations
Build and nurture strong relationships with journalists, media outlets, and key industry contacts through regular engagement and strategic outreach
Prepare and distribute press releases, media kits, and feature articles that maximize organizational visibility and positive coverage
Coordinate media interviews and arrange site visits for journalists and industry influencers
Manage crisis communications and develop protocols to protect organizational reputation during challenging situations
Maintain an organized media contact database and track media coverage analytics
Content Development & Communications
Oversee the creation of high-quality written and visual content for marketing materials, website, social media, and internal communications
Coordinate with design and creative teams to ensure consistent brand presentation across all platforms
Develop compelling copy for advertising, promotional campaigns, and corporate communications
Provide guidance to organizational personnel in preparing speeches, articles, and public-facing communications
Digital Marketing & Social Media
Manage and optimize social media presence across multiple platforms to engage audiences and drive brand awareness
Develop digital marketing campaigns and monitor performance metrics to ensure effectiveness and ROI
Coordinate email marketing initiatives and other digital communication programs
Stay current with emerging digital marketing trends and technologies
Team Leadership & Development
Recruit, select, and develop marketing and communications team members who align with organizational values and demonstrate commitment to excellence
Provide hands-on supervision and mentorship to team members, fostering a culture of continuous improvement and professional growth
Delegate responsibilities effectively while maintaining accountability for departmental performance and quality standards
Conduct regular performance reviews and provide constructive feedback to support career development
Ensure team members understand organizational policies, compliance requirements, and professional standards
Budget & Resource Management
Prepare and manage the marketing communications departmental budget, ensuring cost-effective allocation of resources
Monitor expenditures and implement cost-control measures while maintaining quality standards
Optimize resource allocation and staffing levels to maximize productivity and efficiency
Evaluate new technologies and tools that enhance departmental capabilities and operational efficiency
Stakeholder Engagement & Relationship Building
Interact professionally with guests, clients, VIP contacts, and internal stakeholders to promote organizational offerings
Identify and pursue opportunities to strengthen relationships and generate business development leads
Advise management on community relations initiatives and corporate social responsibility opportunities
Maintain positive working relationships across all organizational levels and departments
Administrative & Operational Excellence
Develop and maintain comprehensive departmental operations manuals reflecting policies, procedures, and performance standards
Maintain organized, up-to-date filing systems and electronic records for all communications and marketing materials
Attend and actively contribute to organizational meetings and cross-functional initiatives
Ensure compliance with health, safety, and regulatory requirements
Respond professionally to inquiries and concerns, providing timely follow-up and resolution
Desired Candidate Profile
- Bachelor's degree in Marketing, Mass Communication, Public Relations, Business Administration, Communications, or a related field
- Minimum 5 years of professional experience in marketing communications, public relations, or related field
- Proven experience in developing and executing marketing communications strategies
- Demonstrated expertise in media relations and press management
- Strong written and verbal communication skills with exceptional attention to detail
- Experience managing and supervising marketing or communications teams
- Proficiency in budget management and financial planning
- Knowledge of digital marketing platforms, social media management, and marketing automation tools
- Strong analytical skills with ability to interpret data and measure campaign effectiveness
- Excellent project management and organizational skills
- Demonstrated ability to work collaboratively across departments and with external stakeholders
- Proficiency in Microsoft Office Suite and marketing communications software
- Experience in hospitality, luxury, or corporate sectors
- Knowledge of crisis communications and reputation management
- Experience with graphic design coordination and multimedia content development
- Familiarity with CRM systems and marketing analytics platforms
- Certification in Public Relations, Marketing, or Communications from recognized professional organizations
- Experience with event planning and coordination
- Multilingual capabilities, particularly Arabic language proficiency
- Track record of successfully launching marketing campaigns that achieved measurable business results
- Experience with content management systems and website optimization
- Knowledge of SEO, SEM, and digital advertising platforms
- Strategic thinking and visionary approach to communications
- Innovative mindset with ability to develop creative solutions
- Strong interpersonal and relationship-building skills
- Leadership capability with mentoring and coaching orientation
- Decision-making ability under pressure with sound judgment
- Resilience and adaptability in dynamic environments
- Customer-focused mindset with commitment to service excellence
- Transparent and ethical approach to business practices
- Goal-oriented with strong drive for results
- Inclusive and collaborative team player