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Additional Information<br><br>Job Number 26107260<br><br>Job Category Spa<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>The Membership Coordinator is responsible for supporting the Spa and Recreation team in managing membership sales, renewals, member relations, and administrative functions. This role ensures an exceptional luxury experience for members while promoting spa memberships, maintaining accurate records, and supporting revenue growth objectives in accordance with The Ritz-Carlton Gold Standards.<br><br>Membership Administration<br><br>Manage membership enrollment, renewals, upgrades, and cancellations. Maintain accurate membership records within company systems. Process membership applications, contracts, payments, and related documentation. Monitor membership expiration dates and proactively communicate renewal opportunities. Prepare membership reports and statistics for management review.<br><br>Member Relations<br><br>Serve as the primary point of contact for spa members. Build strong relationships with members and ensure exceptional guest satisfaction. Handle member inquiries, requests, and concerns professionally and promptly. Conduct facility tours and explain membership benefits and services. Support member engagement activities and special events.<br><br>Sales & Revenue Generation<br><br>Promote spa memberships and wellness programs to prospective guests. Follow up on sales leads and membership inquiries. Assist in achieving membership sales and retention targets. Identify opportunities to upsell membership packages and spa services. Collaborate with the Spa Management team on promotional campaigns.<br><br>Operational Support<br><br>Coordinate with Spa Reception, Recreation, Finance, and Sales teams. Ensure membership procedures comply with company policies and standards. Assist with scheduling member activities and wellness events. Maintain confidentiality of member information. Support daily spa operations when required.<br><br>Guest Experience<br><br>Deliver service aligned with The Ritz-Carlton Customer Engagement standards. Anticipate member needs and personalize interactions. Resolve service challenges effectively and escalate issues when necessary. Create memorable experiences that foster member loyalty and retention.<br><br>Candidate Profile Education & Experience<br><br>High school diploma or equivalent required. Bachelor's degree in Hospitality, Business Administration, Marketing, or related field preferred. Minimum 1–2 years of experience in hospitality, luxury spa, fitness club, wellness center, or membership sales environment. Experience with Marriott systems is an advantage.<br><br>Skills & Competencies<br><br>Strong customer service and relationship-building skills. Excellent verbal and written communication skills in English. Sales-oriented mindset with strong negotiation skills. Proficiency in Microsoft Office applications. Strong organizational and administrative abilities. Ability to multitask in a fast-paced luxury hospitality environment. Professional appearance and demeanor. Knowledge of spa, wellness, fitness, and recreation operations preferred.<br><br>Marriott Core Competencies<br><br>Put People First Pursue Excellence Embrace Change Act with Integrity Serve Our World<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p><span>As the Head of Human Resources for Qatar, you will serve as a crucial member of the Country Management Team, acting as the strategic link between the business units and the HR function. Your role involves shaping and executing the HR agenda in Qatar, harmonizing it with the broader Group HR strategy and the specific strategic goals of the Qatar market.</span></p><br><br><p><span>You will act as the HR Subject Matter Expert for Qatar, collaborating closely with functional HR Business Partners for the Asia, Middle East (AME) region, HR Service Delivery teams, and specialists, as well as with the Country CEOs of Standard Chartered Bank Qatar. Your focus will be to ensure that Qatar-specific HR considerations are seamlessly integrated with global business and HR policies to foster a highly effective and efficient organization committed to maximizing employee performance and engagement in every interaction.</span></p><br><br><p><span>Partnering with senior leadership, business heads, functional stakeholders, and HR colleagues, you will champion sustainable business performance through innovative talent management and people strategies. You will oversee critical people processes including performance management, reward practices, resourcing efforts, and talent identification to ensure the organization meets its current and future business needs.</span></p><br><br><p><strong><span>Strategic Leadership Responsibilities</span></strong></p><br><br><ul><li><span>Lead initiatives that influence and enhance business outcomes by embedding robust HR frameworks and practices across all staff levels.</span></li><li><span>Drive the development and strengthening of Line Manager capabilities bank-wide, ensuring managers are equipped to lead, engage and support their teams effectively.</span></li><li><span>Ensure all employee-related policies and procedures adhere strictly to local labor laws and standards of fair treatment, promoting a compliant and ethical workplace environment.</span></li><li><span>Take a proactive role in advising and leading on all matters related to employee relations, ensuring issues are managed fairly and decisively to foster a positive organizational culture.</span></li></ul><br> <br><p><span><strong>Key Responsibilities</strong></span></p><br><br><ul><li><span>Develop and implement comprehensive HR strategies that align with the business objectives and enhance organizational capability in Qatar.</span></li><li><span>Collaborate with global and regional HR teams to adapt best practices to the local context, while maintaining alignment with the Group’s policies and values.</span></li><li><span>Lead talent acquisition efforts to attract, retain, and develop high-caliber individuals capable of driving business success and innovation.</span></li><li><span>Champion diversity, inclusion, and employee engagement programs, ensuring a supportive culture that embraces difference and encourages collaboration.</span></li><li><span>Monitor workforce trends and labor market developments to anticipate challenges and opportunities, implementing proactive solutions for workforce planning.</span></li><li><span>Oversee HR compliance and risk management, working with legal and compliance teams to safeguard both employee rights and the organization’s interests.</span></li><li><span>Lead coaching and development initiatives to nurture leadership and professional growth among employees at all levels.</span></li></ul><br> <br><p><span><strong>Leadership and People Management</strong></span></p><br><br><ul><li><span>Provide inspirational leadership to the HR team and broader business to foster a culture of high performance, accountability, and mutual respect.</span></li><li><span>Manage key stakeholder relationships across the business to facilitate open communication, partnership, and alignment on HR initiatives.</span></li><li><span>Promote a collaborative working environment, encouraging innovation and continuous improvement within the HR function and across the organization.</span></li><li><span>Ensure effective succession planning and talent development programs are in place to support organizational continuity and growth.</span></li></ul><br> <br><p><span><strong>Organizational Development & Employee Experience</strong></span></p><br><br><ul><li><span>Drive initiatives to enhance employee experience and engagement, leveraging data insights and employee feedback to implement tailored action plans.</span></li><li><span>Lead programs supporting diversity, equity, inclusion, and belonging, ensuring the organization reflects and celebrates its diverse workforce.</span></li><li><span>Implement effective change management strategies to support organizational transformations with minimal disruption and maximum adoption.</span></li><li><span>Monitor and manage the wellbeing and mental health initiatives to provide sustained support for employee welfare.</span></li></ul><br><b>Skills and Experience</b> <br><p><span>The ideal candidate will possess the following skills and expertise:</span></p><br><br><ul><li><strong>Human Resources Consulting:</strong> Demonstrated experience advising business leaders on complex HR matters and delivering practical solutions aligned with business objectives.</li><li><strong>Influencing Through Expertise:</strong> Ability to influence stakeholders at all levels by providing credible HR insights and strategic counsel.</li><li><strong>Talent Management:</strong> Proven track record of designing and implementing talent strategies encompassing recruitment, development, retention, and succession planning.</li><li><strong>Performance Management:</strong> Expertise in managing performance frameworks that drive accountability and development, including coaching managers and employees.</li><li><strong>HR Legal and Regulatory Environment:</strong> Comprehensive knowledge of local labor laws, employment regulations, and compliance requirements pertinent to Qatar.</li><li><strong>Employee Relations:</strong> Experience leading employee relations initiatives to foster a positive work environment, managing conflicts, and ensuring fair treatment.</li></ul><br><b>Qualifications</b> <br><p><span>To be considered for this role, candidates should meet the following qualifications:</span></p><br><br><ul><li><strong>Educational Background:</strong> Bachelor’s degree in Human Resources Management, Business Administration, or a related discipline from an accredited institution.</li><li><strong>Professional Certification:</strong> A recognized HR professional qualification such as Chartered Institute of Personnel and Development (CIPD) or Society for Human Resource Management (SHRM) certification is essential.</li><li><strong>Language Proficiency:</strong> Fluency in both English and Arabic is required to effectively communicate within the diverse Qatar workforce and with regional stakeholders.</li><li><strong>Experience:</strong> Extensive experience in a senior HR role within a multinational organization, preferably in the financial services sector, demonstrating leadership and operational excellence.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
Job Summary<br><br>As the Head of Human Resources for Qatar, you will serve as a crucial member of the Country Management Team, acting as the strategic link between the business units and the HR function. Your role involves shaping and executing the HR agenda in Qatar, harmonizing it with the broader Group HR strategy and the specific strategic goals of the Qatar market.<br><br>You will act as the HR Subject Matter Expert for Qatar, collaborating closely with functional HR Business Partners for the Asia, Middle East (AME) region, HR Service Delivery teams, and specialists, as well as with the Country CEOs of Standard Chartered Bank Qatar. Your focus will be to ensure that Qatar-specific HR considerations are seamlessly integrated with global business and HR policies to foster a highly effective and efficient organization committed to maximizing employee performance and engagement in every interaction.<br><br>Partnering with senior leadership, business heads, functional stakeholders, and HR colleagues, you will champion sustainable business performance through innovative talent management and people strategies. You will oversee critical people processes including performance management, reward practices, resourcing efforts, and talent identification to ensure the organization meets its current and future business needs.<br><br>Strategic Leadership Responsibilities<br><br>Lead initiatives that influence and enhance business outcomes by embedding robust HR frameworks and practices across all staff levels. Drive the development and strengthening of Line Manager capabilities bank-wide, ensuring managers are equipped to lead, engage and support their teams effectively. Ensure all employee-related policies and procedures adhere strictly to local labor laws and standards of fair treatment, promoting a compliant and ethical workplace environment. Take a proactive role in advising and leading on all matters related to employee relations, ensuring issues are managed fairly and decisively to foster a positive organizational culture.<br><br>Key Responsibilities<br><br>Develop and implement comprehensive HR strategies that align with the business objectives and enhance organizational capability in Qatar. Collaborate with global and regional HR teams to adapt best practices to the local context, while maintaining alignment with the Group’s policies and values. Lead talent acquisition efforts to attract, retain, and develop high-caliber individuals capable of driving business success and innovation. Champion diversity, inclusion, and employee engagement programs, ensuring a supportive culture that embraces difference and encourages collaboration. Monitor workforce trends and labor market developments to anticipate challenges and opportunities, implementing proactive solutions for workforce planning. Oversee HR compliance and risk management, working with legal and compliance teams to safeguard both employee rights and the organization’s interests. Lead coaching and development initiatives to nurture leadership and professional growth among employees at all levels.<br><br>Leadership and People Management<br><br>Provide inspirational leadership to the HR team and broader business to foster a culture of high performance, accountability, and mutual respect. Manage key stakeholder relationships across the business to facilitate open communication, partnership, and alignment on HR initiatives. Promote a collaborative working environment, encouraging innovation and continuous improvement within the HR function and across the organization. Ensure effective succession planning and talent development programs are in place to support organizational continuity and growth.<br><br>Organizational Development & Employee Experience<br><br>Drive initiatives to enhance employee experience and engagement, leveraging data insights and employee feedback to implement tailored action plans. Lead programs supporting diversity, equity, inclusion, and belonging, ensuring the organization reflects and celebrates its diverse workforce. Implement effective change management strategies to support organizational transformations with minimal disruption and maximum adoption. Monitor and manage the wellbeing and mental health initiatives to provide sustained support for employee welfare.<br><br>Skills And Experience<br><br>The ideal candidate will possess the following skills and expertise:<br><br>Human Resources Consulting: Demonstrated experience advising business leaders on complex HR matters and delivering practical solutions aligned with business objectives. Influencing Through Expertise: Ability to influence stakeholders at all levels by providing credible HR insights and strategic counsel. Talent Management: Proven track record of designing and implementing talent strategies encompassing recruitment, development, retention, and succession planning. Performance Management: Expertise in managing performance frameworks that drive accountability and development, including coaching managers and employees. HR Legal and Regulatory Environment: Comprehensive knowledge of local labor laws, employment regulations, and compliance requirements pertinent to Qatar. Employee Relations: Experience leading employee relations initiatives to foster a positive work environment, managing conflicts, and ensuring fair treatment.<br><br>Qualifications<br><br>To be considered for this role, candidates should meet the following qualifications:<br><br>Educational Background: Bachelor’s degree in Human Resources Management, Business Administration, or a related discipline from an accredited institution. Professional Certification: A recognized HR professional qualification such as Chartered Institute of Personnel and Development (CIPD) or Society for Human Resource Management (SHRM) certification is essential. Language Proficiency: Fluency in both English and Arabic is required to effectively communicate within the diverse Qatar workforce and with regional stakeholders. Experience: Extensive experience in a senior HR role within a multinational organization, preferably in the financial services sector, demonstrating leadership and operational excellence.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Additional Information<br><br>Job Number 26107260<br><br>Job Category Spa<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>The Membership Coordinator is responsible for supporting the Spa and Recreation team in managing membership sales, renewals, member relations, and administrative functions. This role ensures an exceptional luxury experience for members while promoting spa memberships, maintaining accurate records, and supporting revenue growth objectives in accordance with The Ritz-Carlton Gold Standards.<br><br>Membership Administration<br><br>Manage membership enrollment, renewals, upgrades, and cancellations. Maintain accurate membership records within company systems. Process membership applications, contracts, payments, and related documentation. Monitor membership expiration dates and proactively communicate renewal opportunities. Prepare membership reports and statistics for management review.<br><br>Member Relations<br><br>Serve as the primary point of contact for spa members. Build strong relationships with members and ensure exceptional guest satisfaction. Handle member inquiries, requests, and concerns professionally and promptly. Conduct facility tours and explain membership benefits and services. Support member engagement activities and special events.<br><br>Sales & Revenue Generation<br><br>Promote spa memberships and wellness programs to prospective guests. Follow up on sales leads and membership inquiries. Assist in achieving membership sales and retention targets. Identify opportunities to upsell membership packages and spa services. Collaborate with the Spa Management team on promotional campaigns.<br><br>Operational Support<br><br>Coordinate with Spa Reception, Recreation, Finance, and Sales teams. Ensure membership procedures comply with company policies and standards. Assist with scheduling member activities and wellness events. Maintain confidentiality of member information. Support daily spa operations when required.<br><br>Guest Experience<br><br>Deliver service aligned with The Ritz-Carlton Customer Engagement standards. Anticipate member needs and personalize interactions. Resolve service challenges effectively and escalate issues when necessary. Create memorable experiences that foster member loyalty and retention.<br><br>Candidate Profile Education & Experience<br><br>High school diploma or equivalent required. Bachelor's degree in Hospitality, Business Administration, Marketing, or related field preferred. Minimum 1–2 years of experience in hospitality, luxury spa, fitness club, wellness center, or membership sales environment. Experience with Marriott systems is an advantage.<br><br>Skills & Competencies<br><br>Strong customer service and relationship-building skills. Excellent verbal and written communication skills in English. Sales-oriented mindset with strong negotiation skills. Proficiency in Microsoft Office applications. Strong organizational and administrative abilities. Ability to multitask in a fast-paced luxury hospitality environment. Professional appearance and demeanor. Knowledge of spa, wellness, fitness, and recreation operations preferred.<br><br>Marriott Core Competencies<br><br>Put People First Pursue Excellence Embrace Change Act with Integrity Serve Our World<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26107412<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
We help the world run better<br><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.<br><br>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career, with 2-3 years of experience.<br><br>This is a full time employment based in Doha, Qatari nationals preferred, hybrid work model. <br><br>Who You’ll Become<br><br>The Account Executive's primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions.<br><br>What You’ll Do<br><br>As an Account Executive within the SAP Next Gen - Academy for Customer Success, you will be responsible for the following: <br><br>Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area. Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process. Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion. Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers. <br><br>The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth.<br><br>Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)<br><br>SSE Focus Areas<br><br>AP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. <br><br>What You Bring<br><br>2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes. Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions. A cooperative and productive approach to working relationships, internally and externally. A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results. An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI. Strong Business Acumen, including demonstrated knowledge of business processes and/or industries. Proficiency in English and Arabic to engage with our global and local network. AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies—especially artificial intelligence—paired with a results-oriented approach and the courage to take initiative. <br><br>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.<br><br>About SAP Academy For Customer Success <br><br>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.<br><br>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.<br><br>#SAPAcademyfor Customer Success <br><br>#SAPNext Gen<br><br>SAP Next Gen is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.<br><br>SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.<br><br>We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities.<br><br>During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.<br><br>Bring out your best<br><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.<br><br>We win with inclusion<br><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br><br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br><br>For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br><br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br><br>Successful candidates might be required to undergo a background verification with an external vendor.<br><br>AI Usage in the Recruitment Process<br><br>For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.<br><br>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br><br>Requisition ID: 458428 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations:
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be primarily responsible for providing effective support to the SME Sales team. His key role includes, but is not limited to the following:Proactively marketing solicitation of SME relationships for both Assets & Liabilities. Ensure implementation of a marketing plan as per agreed objectives. Ensure quality of portfolio is satisfactory Act as one-stop solution for all such customers’ requests / needs. Managing & developing existing & new relationships within the delegated authority and in accordance with QNB credit policies and procedures. Closely work with his senior team members to develop and expand the bank’s corporate business from existing corporate customers and new relationships in line with the bank’s strategy. Prepare credit proposals, starting from negotiation stage with the customers until limit booking. Coordinate with other departments to ensure smooth operations of the accounts.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Provide inputs to his line manager in developing and implementing strategies and plans to achieve all volume, revenue, and profit targets for the SME segment. Proactively support his line manager in the development of Key Performance Indicators for the purpose of systematic performance monitoring and quality measurement of the department’s function, customer portfolio development and the monitoring of achievements. Ensure proper monitoring and achievement of Key Performance Indicators on periodic basis. Ensure upholding and monitoring full compliance with prevailing best corporate banking practices. Implements KPI’s and best practices for Senior Manager SME Relationship Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Customer (Internal & External): Be highly responsive to customers’ needs & ensure client satisfaction Ensure high quality of portfolio in order to avoid direct credit losses. Act as the single point of contact for servicing all needs/ queries Provide input to his line manager to support the development of tailored product solutions for QNB SME clients Build and maintain strong and effective relationship with all other related departments and sections to ensure timely processing and resolution of the needs/ queries of the SME customer base including any related operational issues and thereby facilitate achievement of the Group’s goals/ objectives. Service the needs / queries of the customers under the team’s portfolio. Liaise with customers for their day-to-day banking requirements Ensure customers are well informed of their facilities and other matters To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Implement marketing plan to identify corporate relationships. Monitor credit quality of the portfolio for risk recognition. Provide timely and accurate information to the internal auditors and the Compliance function as and when required on the SME customer base. Prepare periodic Management and Business Information reports. Maintain good understanding of the existing credit policy of the bank. Develop good understanding of QNB SME product offering Focus on managing relationships: Act as key point of contact for SME clients in the portfolio Directly responsible for handling corporate borrowing portfolio growth, quality and profitability Proactively review the financial situation of clients and provide advice on product solutions for their banking needs Strengthen existing relationships with clients in the portfolio through regular visits Develop and manage on day-to-day basis existing relationships to meet assigned financial and nonfinancial targets, in compliance with established QNB credit policies, procedures and standards. Target prospect corporate customers and explore new business opportunities to meet assigned financial and non-financial targets, in compliance with established QNB credit policies, procedures and standards. Process new credit applications, renewals and any other requests for new and existing customers in coordination with his senior team members, while addressing adequately all relevant and risk factors and latest developments in the industry, market and business Liaise with other departments within the bank for customers’ transactions. Maintain high credit documentation standards, Obtain all requisite facility and account documentation to ensure each customer’s file is current with valid legal documentation to secure / protect the Bank's interests. Gather all relevant information required to make credit decisions Develop understanding of the SME banking market in Qatar, identifying key trends, regulations, clients’ needs and the activities of competitors Learning & Knowledge: Planning, organizing and controlling, prioritizing and planning work activities, using time efficiently. Possess a good knowledge of corporate banking products, legal, documentation & regulatory requirements Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate (Bachelor) preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration (related field of study), [“Masters preferred.”] At least 8 years of relevant experience, preferably within a highly rated international bank. Excellent oral and written communication skills (including report writing) in English and Arabic. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organising, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Decision making skills. Problem solving skills. Good track record in sales and client service . Awareness of risk management concepts and practices. Good knowledge of SME banking products.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
We help the world run better<br><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.<br><br>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career, with 2-3 years of experience.<br><br>This is a full time employment based in Doha, Qatari nationals preferred, hybrid work model. <br><br>Who You’ll Become<br><br>The Account Executive's primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions.<br><br>What You’ll Do<br><br>As an Account Executive within the SAP Next Gen - Academy for Customer Success, you will be responsible for the following: <br><br>Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area. Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process. Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion. Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers. <br><br>The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth.<br><br>Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)<br><br>SSE Focus Areas<br><br>AP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. <br><br>What You Bring<br><br>2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes. Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions. A cooperative and productive approach to working relationships, internally and externally. A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results. An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI. Strong Business Acumen, including demonstrated knowledge of business processes and/or industries. Proficiency in English and Italian to engage with our global and local network. AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies—especially artificial intelligence—paired with a results-oriented approach and the courage to take initiative. <br><br>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.<br><br>About SAP Academy For Customer Success <br><br>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.<br><br>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.<br><br>#SAPAcademyfor Customer Success <br><br>#SAPNext Gen<br><br>SAP Next Gen is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.<br><br>SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.<br><br>We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities.<br><br>During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.<br><br>Bring out your best<br><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.<br><br>We win with inclusion<br><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br><br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br><br>For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br><br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br><br>Successful candidates might be required to undergo a background verification with an external vendor.<br><br>AI Usage in the Recruitment Process<br><br>For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.<br><br>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br><br>Requisition ID: 458428 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations:
Additional Information Ticket restaurant: 7€<br><br>Job Number 26118100<br><br>Job Category Sales & Marketing<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, PO Box 25500, Doha, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>The Multi-Property Assistant Social Media Manager is an integral member of the Marketing & Communications team, responsible for supporting the development and execution of social media and digital communications across assigned properties. Working under the leadership of the Director of Marketing & Communications, the role supports the creation of engaging, on-brand content that strengthens the hotels’ online presence, drives awareness, engagement and consideration, and supports commercial objectives across Rooms, Food & Beverage, Spa, Weddings and Events.<br><br>The role works closely with hotel operations, Food & Beverage, Sales, Revenue Management, e Commerce and external creative and media partners to ensure consistent, relevant and compelling communication across social media channels.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>Required:<br><br>2-year degree from an accredited university in Marketing, Communications, Public Relations, Business Administration or related major and 2 years’ experience in marketing, communications, digital marketing, social media or related professional area; hospitality experience preferred.<br><br>OR<br><br>4-year bachelor's degree in Marketing, Communications, Public Relations, Business Administration or related major; 2 years’ experience in marketing, communications, digital marketing, social media or related professional area; hospitality experience preferred. Strong understanding of social media platforms, content creation and digital marketing trends. Experience managing social media accounts for a hospitality, lifestyle, F&B or consumer-facing brand is preferred. <br><br>CORE WORK ACTIVITIES<br><br>SOCIAL MEDIA STRATEGY & MANAGEMENT<br><br>Owns and manages the day-to-day social media presence across assigned properties and channels. Develops and executes social media strategies aligned with the hotels’ overall marketing, communications and commercial objectives. Establishes and maintains long-lead editorial and content calendars across all relevant social media platforms. Creates, curates and publishes engaging content across Instagram, Facebook, Linked In, You Tube and other relevant platforms. Develops engaging copy, captions, Stories, Reels and other short-form content tailored to each platform and target audience. Ensures social media content reflects the individual identity and positioning of each property while remaining aligned with Marriott brand standards and voice. Develops and executes social media campaigns supporting Rooms, Food & Beverage, Spa, Weddings, Events and other hotel initiatives. Identifies opportunities to create relevant, timely and engaging content based on hotel activity, guest experiences, trends and seasonal moments. Monitors social media trends, platform developments and competitor activity and incorporates relevant opportunities into the social media strategy. Continuously evaluates and optimizes content and channel performance to improve reach, engagement and conversion.<br><br>COMMUNITY MANAGEMENT & ONLINE REPUTATION<br><br>Manages active and engaged online communities across the hotels’ social media channels. Monitors and responds to comments, messages, mentions and online conversations in a timely and brand-appropriate manner. Proactively identifies guest feedback, positive mentions and potential issues across social media and escalates where appropriate. Leads proactive social listening and supports online reputation management across relevant channels. Ensures guest interactions and responses are consistent with hotel communication standards and brand guidelines.<br><br>CONTENT PRODUCTION & CREATIVE<br><br>Leads the planning and coordination of photography and video shoots for monthly, seasonal, festive and promotional campaigns. Works closely with Operations, Food & Beverage and other departments to identify and develop compelling content opportunities. Coordinates with photographers, videographers, designers, creative agencies and other external partners to produce high-quality visual and written content. Develops clear creative briefs and ensures content is delivered according to agreed timelines and campaign requirements. Maintains an organized library of approved photography, video and other digital assets. Identifies opportunities to maximize and repurpose content across multiple platforms and campaigns. Ensures all social media and digital content meets brand standards and required approval processes.<br><br>INFLUENCER & MEDIA ENGAGEMENT<br><br>Develops and maintains relationships with relevant local influencers, content creators and media contacts. Identifies and evaluates influencers and content creators aligned with the hotels’ positioning, target audiences and commercial objectives. Coordinates influencer collaborations, hosted experiences, content partnerships and social media activations. Manages influencer deliverables and ensures agreed content is received and published as required. Tracks influencer and media coverage and reports on relevant social media exposure and results. Supports PR and communications activities by identifying opportunities to amplify hotel news, events, activations and announcements through social media.<br><br>DIGITAL MARKETING & CAMPAIGN SUPPORT<br><br>Develops and executes social media campaigns that support hotel marketing and revenue-generating initiatives. Works closely with Food & Beverage, Sales, Rooms, Spa and Events teams to translate commercial promotions into compelling social media content. Leads the social media promotion of F&B activations, seasonal campaigns, weddings, events, spa offerings and room promotions. Coordinates with e Commerce and Revenue Management teams to ensure social media communications and promotional messaging are aligned with current offers and business priorities. Coordinates with media and advertising agencies on paid social media campaigns and digital activations. Monitors paid and organic campaign performance and recommends opportunities for optimization. Ensures all advertising and promotional content published through social media channels is accurate, approved and aligned with brand standards.<br><br>REPORTING & PERFORMANCE<br><br>Develops and maintains regular social media performance reports across assigned properties. Tracks key performance indicators including reach, engagement, audience growth, content performance and campaign results. Provides insights and recommendations based on social media performance, audience behavior and emerging trends. Communicates key social media results, opportunities and challenges to the Director of Marketing & Communications and relevant stakeholders. Uses performance data and insights to continuously refine content and social media strategies.<br><br>GENERAL<br><br>Acts as the primary point of contact for social media across assigned properties. Partners with the Director of Marketing & Communications to ensure social media activity supports the overall hotel marketing and communications strategy. Works collaboratively with property and above-property Marketing, e Commerce and Revenue Management teams. Supports the development and execution of integrated hotel marketing and communications activities where required. Maintains strong awareness of hospitality, lifestyle, digital marketing and social media trends. Performs other marketing and communications duties as assigned by the Director of Marketing & Communications.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26111479<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br><br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br><br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br><br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br><br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br><br> Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE: <br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.<br><br>Leading Kitchen Operations<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for leading and driving the Global Trade Services Sales function across Cash Management and Trade Services businesses within QNB Group's Global Transaction Banking (GTB) division. The role is accountable for the development and execution of sales strategies, business growth initiatives, and client engagement activities across the Group's international network of branches and subsidiaries.<br><br>The scope covers the full spectrum of Trade Finance solutions, including traditional trade products and Open Account Trade Finance, as well as Cash Management solutions encompassing payments, collections, liquidity management, and working capital solutions.<br><br>The successful candidate will be responsible for expanding market share, strengthening client relationships, identifying cross-border business opportunities, and delivering sustainable revenue growth across multiple geographies. The role requires close collaboration with regional and country teams to ensure the effective delivery of transaction banking solutions to multinational corporations, financial institutions, and large corporate clients.<br><br>Main Responsibilities<br><br> Shareholder & Financial:Develop and implement marketing and customer call plans with respect to all Cash Management and Trade Services products to achieve the agreed financial targets. Responsible for cash and trade deal origination and execution domestically and across the entire network. Responsible for network coordination to ensure seamless branch cooperation on the cash and trade fronts. Responsible for the financial performance of trade assets over the lifetime of the transaction. Responsible for revenue growth and product development feedback to ensure constantly enhancing the GTB positioning and profitability within peer groups. Implements KPI’s and best practices for Global Transaction Banking Sales. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Develop and maintain strong deal pipeline and trade target market to enhance the overall QNB client proposal in all QNB markets. Coordinate the origination efforts of developing and maintaining strong deal pipeline within the cash and trade target market and proactively harnessing key industry initiatives and economic trends as appropriate to enhance the overall QNB client proposal. Promote and support the coordination and cooperation efforts across the network for seamless cooperation, deal origination and execution efforts. Ensure disciplined sales efforts complete with sales processes and pipeline management, wallet sizing, account planning, heat maps etc to ensure and organized and effective global approach to cash and trade sales Define a strong coordinated effort to originate regional clients to capture cash management mandates Organize cash and trade customer forums and events. Actively participate and represent QNB on international cash and trade events and cash and trade customer forums. Establish personal relationships with cash and trade customers. Attend cash and trade customer calls, lead business discussions and outline the potential treasury and financing structures, RFPs etc to the customers. Discuss pricing proposition, transaction structure and distribution. Work close and cooperate with the Corporate Relationship Management team to ensure the best in class customer service. Assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Assume P/L and asset book ownership. Build and maintain strong and effective relationship with all other related departments and units in QNB to achieve the Group’s goals/ objectives. Recommend and work closely with the product team on product developments and implementation with respect to cash and trade products and services across QNB Group and harmonize the initiatives with the transaction banking business objectives of the Head Office (HO). Manage all financial and performance management reports to ensure effective monitoring of the business performance and meeting of all financial targets Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Work closely with Cash and Trade Products to drive the capability development (Global product/credit programs) relating to trade products and cash management solutions based on market and client readings Work with HO and Country Managers, to support the business objectives of the Cash and Trade business. Ensure that any internal disputes are resolved promptly and sufficiently. Is responsible that activities of the Department are well documented as per applicable internal and external requirements as well as reports to the Senior Management team on the Department's performance. Performs any other tasks and projects as assigned by the direct manager pertaining to Corporate and Institutional Banking and QNB Group activities.<br><br>Continuous Improvement<br><br>Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Raise general awareness of transaction banking, cash and trade products and services within the QNB Group. Help create internal presentations, customer-focused presentations, pitch books and enhance QNB’s ability todeliver a powerful and compelling cash and trade proposition to its current and targeted customers. Continuous improvement of credit knowledge, international and local markets and structuring skills;Continuous improvement of treasury management knowledge, international and local markets treasury advisory skills; Well-informed of the market competitive structure, industry practices and regulations in relation to cash and trade products Personally provides coaching and mentors employees under direct supervisions as well as those assigned by the Group's HR function to foster their professional development. Facilitates knowledge sharing within and across QNB Group employees as well as ensures presence of knowledge sharing systems staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br>Bachelor's degree in Finance, Banking, Economics, Accounting, Business Administration, Marketing, Information Technology, or a related discipline. An MBA or other relevant Master's degree is highly preferred. Minimum of 15 years of relevant banking experience, preferably gained within leading international financial institutions. Proven track record of at least 5 years in Cash Management Sales and 5 years in Trade Finance Sales, with demonstrated success in business development, client acquisition, and revenue generation. Extensive experience leading sales teams within a regional and/or global environment, including management of both direct and matrix reporting structures. Strong international exposure with coverage across a minimum of two geographical regions (Europe, South Africa and/or Asia), with Middle East experience being mandatory. Demonstrated expertise in Treasury Advisory and Cash Management Solutions, including direct engagement with corporate treasurers and multinational clients. Proven ability to structure and deliver both standard and complex cash management solutions tailored to client needs. Deep knowledge of Trade Finance and Structured Solutions, including Open Account Trade Finance, Structured Trade Finance, Commodity Finance, Inventory Finance, and other working capital solutions. Must possess hands-on experience in transaction structuring, credit assessment, credit proposal drafting, and end-to-end deal execution and implementation. Formal credit training or professional credit certification is mandatory, supported by strong credit analysis and risk assessment capabilities. Strong leadership and people management skills, with a proven ability to develop, motivate, and lead high-performing teams in a dynamic and multicultural environment.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
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