Sales Rep. Jobs in Qatar
3157 Jobs Found
<p><br></p><p><b>DUTIES & RESPONSIBILITIES</b></p><ul><li>Sales Strategy & Business Development Support the Director of Sales & Marketing in developing and implementing the annual sales and commercial strategy.</li><li>Drive revenue across key market segments, including Government, GCC, Corporate, Leisure, Groups, Events, Embassies, VIP and luxury travel markets.</li><li>Identify and develop new business opportunities within Qatar, the GCC, and key international feeder markets.</li><li>Manage and grow a portfolio of key accounts while maintaining strong relationships with existing partners.</li><li>Conduct regular sales calls, client meetings, presentations, site inspections, and familiarization visits.</li><li>Develop account plans and action strategies for key clients and market segments.</li><li>Represent the property at trade shows, roadshows, networking events, sales missions, and industry events as required.</li><li>Monitor market trends, competitor activity, and emerging business opportunities and provide recommendations to leadership.</li><li>Revenue & Commercial Performance Achieve assigned individual and departmental revenue targets.</li><li>Work closely with Revenue, Reservations, Marketing, and Operations to maximize occupancy, ADR, total revenue, and profitability.</li><li>Participate in regular revenue and commercial strategy meetings.</li><li>Analyze sales performance, account production, market segmentation, and business trends.</li><li>Ensure sales activities are focused on business opportunities that support the property's positioning and commercial objectives.</li><li>Assist in the preparation of the annual sales budget, business plan, forecasts, and departmental action plans.</li><li>Monitor production against targets and implement corrective actions where necessary.</li><li>Account & Relationship Management Build and maintain strong relationships with key corporate accounts, government entities, embassies, travel agencies, DMCs, tour operators, luxury travel advisors, and other business partners.</li><li>Develop a strong understanding of client needs and identify opportunities to increase business and strengthen long-term partnerships.</li><li>Ensure timely and professional follow-up on sales leads, proposals, contracts, and client requests.</li><li>Maintain accurate account profiles, sales activities, and business opportunities within the property's sales systems.</li><li>Work closely with operational teams to ensure commitments made to clients are delivered and guest expectations are exceeded.</li><li>Leadership & Team Development Support the Director of Sales & Marketing in leading, motivating, and developing the Sales team.</li><li>Provide coaching, guidance, and support to Sales Managers and Executives to achieve individual and departmental goals.</li><li>Assist in setting sales targets and monitoring team performance and productivity.</li><li>Promote a collaborative, accountable, and performance-driven culture within the department.</li><li>Support the recruitment, onboarding, training, and development of Sales team members.</li><li>Act as a role model by demonstrating professionalism, integrity, and the values of Our Habitas.</li><li>Assume additional departmental responsibilities in the absence of the Director of Sales & Marketing, when required.</li><li>Market Intelligence & Reporting Maintain strong knowledge of Qatar's hospitality landscape, competitor activity, new developments, and market trends.</li><li>Conduct regular competitor analysis and share relevant market intelligence with the commercial leadership team.</li><li>Prepare sales reports, production analyses, account reviews, and business updates.</li><li>Identify underperforming segments or accounts and recommend strategies to improve performance.</li><li>Maintain an active sales pipeline and ensure opportunities are effectively tracked and converted.</li><li>Collaboration & Guest Experience Work closely with Marketing to support campaigns, partnerships, activations, and initiatives that generate awareness and demand.</li><li>Collaborate with Revenue and Reservations to ensure sales strategies are aligned with pricing, inventory, and revenue objectives.</li><li>Partner with Operations and Food & Beverage teams to develop compelling packages and experiences.</li><li>Ensure that the unique experiences, sustainability initiatives, and brand story of Our Habitas Ras Abrouq are effectively communicated to clients and partners.</li><li>Maintain a guest-centric approach and support personalized experiences for key accounts, VIPs, and business partners.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Sales & Marketing, or a related field preferred.</li><li>Minimum 5 7 years of progressive hotel sales experience, preferably within luxury, lifestyle, resort, or international hospitality brands.</li><li>Experience Minimum 5 7 years of hotel sales experience.</li><li>At least 2 years in a Sales Manager or Asst. Director role.</li><li>Luxury hospitality experience is preferred.</li><li>Strong understanding of corporate, leisure, MICE, and group business segments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Sales & Marketing, or a related field preferred.</li><li>Minimum 5 7 years of progressive hotel sales experience, preferably within luxury, lifestyle, resort, or international hospitality brands.</li><li>Experience Minimum 5 7 years of hotel sales experience.</li><li>At least 2 years in a Sales Manager or Asst. Director role.</li><li>Luxury hospitality experience is preferred.</li><li>Strong understanding of corporate, leisure, MICE, and group business segments.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>To act as the Clients vessel / site based HSE representative, to ensure the Contractor implements and maintains effective Health, Safety and Environmental (HSE) Systems in full compliance with Qatari and International legislation, and full conformance with the project requirements and international best practice such as IOGP and IMCA.</li>
</ul><br><p>* Ensure compliance with applicable LNG systems and processes including the LNG Project Management System.* Prepare Safety plans and work schedules to ensure effective project completion.<br>* Implement and uphold the LNG health, safety and environment requirements throughout project execution.* Review EPCI deliverables and Safety study reports to support the development of the Project HSE Plans and Procedures<br>* Participate in design and HSE reviews (DRA, HAZIDs, HIRA's, risk assessments and Constructability, readiness reviews) and verify related risk and reliability, Construction / installation issues are closed out.* Contribute to the development of a 'Proactive Safety Culture' during onshore fabrication / construction and offshore installation activity in which safety leadership and values drive continuous improvement and creates an environment of trust, transparency and genuine care for people.<br>* Provide oversight and guidance for HSE / regulatory compliance / performance* Champion on-site safety awareness and safe performance with Contractor and among the Project Team; Support HSE Toolbox Meetings with Contractor's team.<br>* Lead HSE awareness workshops and sharing of lessons learned / best practice's* Monitor Contractor's activities for compliance with Contractor approved Project HSE procedures, during construction and installation phases.<br>* Liaise with Company team, Contractor, sub-contractor, vendors suppliers as needed; develop strong working relationships with Contractor and Sub-contractor HSE personnel.* Liaise daily with Contractor and Sub-Contractor HSE personnel to ensure the effective implementation of all Project and Company HSE requirements.<br>* Monitor daily the Contractor's activities, performance and report to the Subsea Marine Safety Lead on the Safety performance* Enhance at Project locations, risk awareness and support / monitor the Project<br>* Review with Project Package team and Contractor, at Contractor sites, the On Job Training sessions for the benefit of the workforce; Implement IIF Cards (or equivalent) and support Contractor for deployment at offshore work sites,* Ensure with Contractor HSE team the correct implementation of the Life Saving Rules Program (or equivalent) at Contractor work site and intervene, record and report to Subsea Marine Safety Lead and EPCI Manager, when violations are observed; analyses all unsafe behaviour and condition data and propose trends improvement actions,<br>* Perform daily inspections using "safety tools" (e.g. JSA's Method statements, PTW, compliance check lists, Comply/ Intervene/Care check lists); Check regularly the Actions Tracking Register and advise the Construction Lead & Head of Projects on actions closure progress,* Daily PTW review to ensure all PTW's and supporting documentation requirements are fully and properly implemented; participate in incident investigation and provide information to the Construction lead and lead any incident data analysis and trends identification.<br>* Any activity not immediately endangering the personnel but not in line with Contractor Project Procedures, not respecting the Country HSE Regulations and not in line with International Standards, shall be immediately communicated to Contractor HSE officer or Construction supervisor for immediate corrective action.* Identify application opportunities of best practices for construction & Safety technologies and techniques and assess contractor's adequacy of their construction / safety plan and techniques / strategies.<br>* Give feedback to Project head on safety resource requirements and safety skills required for execution of Subsea pipeline repair project.* Implement the audit and assurance plan to ensure monitoring of the Contractors' high-risk activities and a focus on continual improvement<br>* Review and provide guidance on Emergency Response Plan/Bridging Documents to ensure that all likely emergency response scenarios are identified, assessed and contingency measures put in place. Ensuring a regular drills program is implemented and improvements implemented.* Participate / lead in accident or incident investigations<br>* Data collection and reporting</p><br><br><ul>
<li>Bachelor Degree in Health and Safety / Risk Management / Engineering or a NVQ level 6 in Health and Safety.</li>
<li>NEBOSH General Certificate / NEBOSH Level 3 qualification is mandatory</li>
<li>ISO 9001 or ISO 14001 or ISO 45001 Auditor (lead or internal) is mandatory</li>
<li>OPITO BOSIET / FOET / T-BOSIET (including HUET) H2S Training Candidate must be medically fit to travel and work offshore</li>
<li>Minimum of 10 years' experience working within a health and Safety Officer / Advisor / Lead role(s) within the offshore oil and gas industries including a significant portion of this previous experience being gained from working offshore onboard Dive Support Vessels (DSV's) and / or Marine or Subsea Installation Vessels whilst diving activities are being undertaken.</li>
<li>Candidate must have experience of working for Client / Developer and / or EPCI Contractor on Brownfield developments / projects / shutdown</li>
<li>Knowledge and proficiency in HSE Regulations and industry best practices (i.e., OSHA, ISO14001, ISO45001, IOGP, IMCA, SOLAS etc.)</li>
<li>Good knowledge of offshore high-risk activity management including Diving (Sat / Air). Rigging and Lifting, Working at Height, Confined Space, Hot Works, Electrical Safety, Energy Isolations, Pressure Testing, Marine Operations, & Emergency Management</li>
<li>Taproot© Root Cause Analysis or internationally recognized equivalent. I.e. Kelvin Topset etc.</li>
</ul><br><ul>
<li><strong>Salary:</strong><ul>
<li>Day Rate in USD Plus Allowance</li>
</ul></li>
<li><strong>Work Schedule:</strong><ul>
<li>8 Hours / 6 Days</li>
</ul></li>
</ul>
<ul>
<li><strong>Duration:</strong>
<ul>
<li>16 Months, with possible extension</li>
</ul>
</li>
<li><strong>Location:</strong>
<ul>
<li>Qatar</li>
</ul>
</li>
</ul> </div>
<p>Responsibilities</p><p>Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or subtask. Acts as the Company representative with the customer and selected suppliers during the program execution. Negotiates changes to the scope of work with the customer. Assists business development in understanding customer issues and business plans in order to market and secure new/additional work.</p><p>Establishes the program requirements for all areas of the program, and monitors the draft and final deliverables for adherence to these criteria. Assigns responsibility to executing project plans for key subordinates and assesses how to utilize their qualifications and strengths.</p><p>Provides input to performance reviews and development plans for subordinates. Promotes technical excellence as well as the improvement of the Quality Improvement Process. Mobilizes Company resources, through effective liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. Works with individual lead discipline engineer to develop budgets, schedules and plans for the various elements of a project. Ensures that the project meets or exceeds goals established in these plans.</p><p>Monitors and reports to management on the progress of all project activity within the program, including significant milestones, and any conditions which would affect project cost or schedule. Works with individual lead discipline to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work. Advises the customer and Company management of any such changes.</p><p>Oversees establishment of Work Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan and other documents for hazardous waste work. May participate in negotiations with regulatory agencies and in public meetings in support of customers. Completes other responsibilities associated with the position as may be appropriate</p><p>HSE Management</p><p>Work with project manager(s) and other team members to visibly support and comply to the One-Way program and ensure that HSE requirements are followed by all project participants.</p><p>Customer Relationships</p><p>Establish and maintain good working relationships throughout the project and post completion.</p><p>Identify, document and communicate the customer requirements.</p><p>Ensure effective management of multiple stakeholders.</p><p>Commercial Management</p><p>Ensure effective management of WorleyParsons/Customer contract, including delivery of the budget gross margin.</p><p> </p><p>Scope Management</p><p><br></p><p>Ensure effective handover from Business Development Group.</p><p>Ensure a clear definition of scope.</p><p>Ensure compliance with requirements of the contract.</p><p>Apply an effective change control process.</p><p>Manage and monitor project performance on an ongoing basis to identify issues and opportunities early and take pre-emptive action.</p><p>Effectively manage project interfaces, including use of High Value Engineering centres.</p><p>Time Management</p><p>Manage the planning of all scope elements of the project.</p><p>Develop resource & financial requirements from the project plan.</p><p>Manage the design, procurement and construction activities to meet the project schedule.</p><p>Monitor the key reports and the development of corrective action plans.</p><p>Ensure timely and effective documentation turnover and project close-out.</p><p>Cost Control</p><p>Ensure that all estimates which are prepared for the project are accurate project estimates.</p><p>Ensure that all proper and accurate cost reports are provided for control of the project.</p><p>Monitor and control all cost aspects of the project to forecast costs, obtain approvals, identify trends and take action to avoid cost overruns and take advantage of opportunities.</p><p>Quality Management</p><p>Ensure the project quality requirements are properly defined and fully implemented.</p><p>Ensure the right systems are in place and that these are applied on the project.</p><p>Ensure compliance with WorleyParsons policies and procedures.</p><p>Implement as part of the project a lessons learned program on the project consistent with WP requirements.</p><p>Team Management</p><p>Define roles and responsibilities and provide clear and focused leadership for the project team to create a vision for project success and a strategy to fit that vision.</p><p><br></p><p>Communications Management</p><p><br></p><p>Ensure effective communications with the project team.</p><p>Document communication requirements.</p><p>Ensure accurate, timely & effective progress reporting to the Customer and internally to WorleyParsons management.</p><p>Ensure ongoing monitoring of the communication network between project staff, the customer and third parties and introduction of changes where required.</p><p><br></p><p>Risk Management </p><p><br></p><p>Identify project risks and opportunities.</p><p>Monitor closure of all identified risks and opportunities.</p><p>Maintain the risk management focus throughout the project duration</p><p>Design Management</p><p>Set clear objectives for the design team.</p><p>Ensure design team are aware of, and are complying with, customer's Basis of Design and applicable regulations and codes.</p><p>Monitor design activities, inter-discipline data flow and communications.</p><p>Procurement/Subcontracts Management</p><p>Set clear objectives for the procurement and subcontracts team.</p><p>Assess procurement process throughout the project to ensure goods meet specification and are delivered on time and are within budget.</p><p>Construction Management</p><p>Set clear objectives for the Construction team.</p><p>Monitor the Construction Management function to ensure safe delivery of the project within cost and schedule objectives.</p><p>Education – Qualifications, Accreditation, Training: </p><p><br></p><p>Full-Time Bachelor’s Degree in Engineering from an accredited university</p><p>Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose Summary <br> <p><span>Support the delivery and evolution of the Corporate Planning function across QNB covering Doha, Branches, Representative Offices and Subsidiaries. Support the definition of key performance indicators (KPIs) across financial and non-financial dimensions (Financial/ Customer and Process/ Organisation) for business, support and control divisions, understanding the needs and drivers for each. Support the coordination and execution of the quarterly Performance Management process. Review and analyse KPIs and scorecards across all divisions in order to provide perceptive and value adding insight of the bank’s performance and execution of strategy. Work with strategy development and PMO teams to assist in the development of the annual business plans across all divisions, understanding and incorporating the dependencies between this, performance management, the strategic project portfolio and the CapEx planning exercise.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions <br> <p><strong><span>A. Shareholder & Financial:</span></strong></p><br><p><span>- Align the annual business plan with the bank’s strategic objectives</span></p><br><p><span>- Develop all business plan and performance management related information on a Group wide level on a regular basis to the Executive Management and the Board for regular update, performance monitoring, quality assessment and decision-making. </span></p><br><p><span>- Implements KPI’s and best practices for Senior Manager, Corporate Planning.</span></p><br><p><span>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</span></p><br><p><span>- Act within the limits of the powers delegated to the incumbent.</span></p><br><p><strong><span>B. Customer (Internal & External):</span></strong></p><br><p><span>- Manage the gathering of input from all relevant parties within the required timeframe and quality in order to develop the overall business plan for QNB on a Group wide level on an annual basis</span></p><br><p><span>- Coordinate and align with all business and support divisions with respect to input for business planning, balance scorecards and overall performance management related issues as directed by VP, Corporate Planning</span></p><br><p><span>- Manage requests to changes to KPIs during the year as aligned with senior management and VP, Corporate Planning</span></p><br><p><span>- Support coordination and alignment with the subsidiaries with respect to input for business planning and KPIs</span></p><br><p><span>- Manage and support the analysis of data from the KPI Performance management exercise, providing useful and value added insight to the VP, Corporate Planning</span></p><br><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><p><span>- Manage the coordination of the Group’s corporate planning initiatives</span></p><br><p><span>- Monitor the development of business plans for all business and support divisions and respective departments along the five financial and non-financial dimensions (Financial, Customer, Processes, Organisational, Risk)</span></p><br><p><span>- Ensure alignment and consistency across all business plans on a Group-wide level</span></p><br><p><span>- Continuously monitor, track and review the business and support division plans and related scorecards (incl. KPIs, goals and objectives) as part of the group wide performance management</span></p><br><p><span>- Support VP, Corporate Planning to define, establish, continuously update, further develop and refine non-financial Key Performance Indicators (KPIs) for all business and support divisions and departments on a Group wide level within the frame of the group wide performance management</span></p><br><p><span>- Closely align with Financial Control to support input for financial KPIs</span></p><br><p><span>- Closely align with Group Risk to support input for risk related KPIs </span></p><br><p><span>- Assist business plans for all subsidiaries and support alignment and consistency of subsidiaries business plans with the subsidiary strategy and ensure alignment with QNB Group’s strategy Ensure group wide standards, methodology and tools for Business planning, Performance Management and Group PMO are fully adopted and adhered to by the assigned subsidiary</span></p><br><p><span>- Develop, manage and update tools (e.g., dashboards) to measure performance against strategic objectives and identified organizational priorities as guided by VP, Corporate Planning</span></p><br><p><strong><span>D. Learning & Knowledge:</span></strong></p><br><p><span>- Possess a solid understanding of the link between strategy and corporate planning, and the concepts of a balanced scorecard approach</span></p><br><p><span>- Identify related areas for professional self-development </span></p><br><p><strong><span>E. Legal, Regulatory, and Risk Framework Responsibilities:</span></strong></p><br><p><span>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy)</span></p><br><p><span>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks</span></p><br><p><span>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements</span></p><br><p><span>- Maintain appropriate knowledge to ensure full qualification to undertake the role</span></p><br><p><span>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</span></p><br><p><span>- Attend mandatory (internal and external) seminars as instructed by the Bank</span></p><br> <br> <br><br> Education & Experience Requirements <br> <p><span>- Bachelor degree University graduate, Master’s degree is an advantage </span></p><br><p><span>- At least 8 years work experience with minimum of 3 years of similar experience with a reputed financial Institution</span></p><br><p><span>- Business and/ or functional experience or exposure</span></p><br><p><span>- Previous experience in a corporate planning and performance management role</span></p><br><p><span>- Awareness of a management consulting approach (previous role in such is an advantage)</span></p><br><p><span>- Experience with performance management, balance scorecard approach and management of information systems (MIS)</span></p><br><p><span>- Deep understanding and knowledge of the activities and functions of the various business and support divisions in a financial institution</span></p><br><p><span>- Well-developed numerical, analytical, evaluation skills</span></p><br> <br> <br> </div>
<p>The Assistant Director of Sales supports the development and execution of the property's sales strategy to drive revenue, strengthen market positioning, and achieve business objectives for Our Habitas Ras Abrouq. Working closely with the Director of Sales and other commercial leaders, the role is responsible for developing key accounts, identifying new business opportunities, strengthening relationships across priority market segments, and supporting the overall commercial performance of the property. As a senior member of the Sales team, the Assistant Director of Sales will also provide leadership and guidance to the team, ensuring a proactive, relationship-driven approach that reflects the distinctive positioning and values of Our Habitas.</p><p><strong>DUTIES & RESPONSIBILITIES</strong></p><p><strong>Sales Strategy & Business Development</strong></p><ul><li>Support the Director of Sales & Marketing in developing and implementing the annual sales and commercial strategy.</li><li>Drive revenue across key market segments, including Government, GCC, Corporate, Leisure, Groups, Events, Embassies, VIP and luxury travel markets.</li><li>Identify and develop new business opportunities within Qatar, the GCC, and key international feeder markets.</li><li>Manage and grow a portfolio of key accounts while maintaining strong relationships with existing partners.</li><li>Conduct regular sales calls, client meetings, presentations, site inspections, and familiarization visits.</li><li>Develop account plans and action strategies for key clients and market segments.</li><li>Represent the property at trade shows, roadshows, networking events, sales missions, and industry events as required.</li><li>Monitor market trends, competitor activity, and emerging business opportunities and provide recommendations to leadership.</li></ul><p><strong>Revenue & Commercial Performance</strong></p><ul><li>Achieve assigned individual and departmental revenue targets.</li><li>Work closely with Revenue, Reservations, Marketing, and Operations to maximize occupancy, ADR, total revenue, and profitability.</li><li>Participate in regular revenue and commercial strategy meetings.</li><li>Analyze sales performance, account production, market segmentation, and business trends.</li><li>Ensure sales activities are focused on business opportunities that support the property's positioning and commercial objectives.</li><li>Assist in the preparation of the annual sales budget, business plan, forecasts, and departmental action plans.</li><li>Monitor production against targets and implement corrective actions where necessary.</li></ul><p><strong>Account & Relationship Management</strong></p><ul><li>Build and maintain strong relationships with key corporate accounts, government entities, embassies, travel agencies, DMCs, tour operators, luxury travel advisors, and other business partners.</li><li>Develop a strong understanding of client needs and identify opportunities to increase business and strengthen long-term partnerships.</li><li>Ensure timely and professional follow-up on sales leads, proposals, contracts, and client requests.</li><li>Maintain accurate account profiles, sales activities, and business opportunities within the property's sales systems.</li><li>Work closely with operational teams to ensure commitments made to clients are delivered and guest expectations are exceeded.</li></ul><p><strong>Leadership & Team Development</strong></p><ul><li>Support the Director of Sales & Marketing in leading, motivating, and developing the Sales team.</li><li>Provide coaching, guidance, and support to Sales Managers and Executives to achieve individual and departmental goals.</li><li>Assist in setting sales targets and monitoring team performance and productivity.</li><li>Promote a collaborative, accountable, and performance-driven culture within the department.</li><li>Support the recruitment, onboarding, training, and development of Sales team members.</li><li>Act as a role model by demonstrating professionalism, integrity, and the values of Our Habitas.</li><li>Assume additional departmental responsibilities in the absence of the Director of Sales & Marketing, when required.</li></ul><p><strong>Market Intelligence & Reporting</strong></p><ul><li>Maintain strong knowledge of Qatar's hospitality landscape, competitor activity, new developments, and market trends.</li><li>Conduct regular competitor analysis and share relevant market intelligence with the commercial leadership team.</li><li>Prepare sales reports, production analyses, account reviews, and business updates.</li><li>Identify underperforming segments or accounts and recommend strategies to improve performance.</li><li>Maintain an active sales pipeline and ensure opportunities are effectively tracked and converted.</li></ul><p><strong>Collaboration & Guest Experience</strong></p><ul><li>Work closely with Marketing to support campaigns, partnerships, activations, and initiatives that generate awareness and demand.</li><li>Collaborate with Revenue and Reservations to ensure sales strategies are aligned with pricing, inventory, and revenue objectives.</li><li>Partner with Operations and Food & Beverage teams to develop compelling packages and experiences.</li><li>Ensure that the unique experiences, sustainability initiatives, and brand story of Our Habitas Ras Abrouq are effectively communicated to clients and partners.</li><li>Maintain a guest-centric approach and support personalized experiences for key accounts, VIPs, and business partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Sales & Marketing, or a related field preferred.</li><li>Minimum 5 7 years of progressive hotel sales experience, preferably within luxury, lifestyle, resort, or international hospitality brands.</li><li>Experience Minimum 5 7 years of hotel sales experience.</li><li>At least 2 years in a Sales Manager or Asst. Director role.</li><li>Luxury hospitality experience is preferred.</li><li>Strong understanding of corporate, leisure, MICE, and group business segments.</li></ul>
<p>The Assistant Director of Sales supports the development and execution of the property's sales strategy to drive revenue, strengthen market positioning, and achieve business objectives for Our Habitas Ras Abrouq. Working closely with the Director of Sales and other commercial leaders, the role is responsible for developing key accounts, identifying new business opportunities, strengthening relationships across priority market segments, and supporting the overall commercial performance of the property. As a senior member of the Sales team, the Assistant Director of Sales will also provide leadership and guidance to the team, ensuring a proactive, relationship-driven approach that reflects the distinctive positioning and values of Our Habitas.</p><p><strong>DUTIES & RESPONSIBILITIES</strong></p><p><strong>Sales Strategy & Business Development</strong></p><ul><li>Support the Director of Sales & Marketing in developing and implementing the annual sales and commercial strategy.</li><li>Drive revenue across key market segments, including Government, GCC, Corporate, Leisure, Groups, Events, Embassies, VIP and luxury travel markets.</li><li>Identify and develop new business opportunities within Qatar, the GCC, and key international feeder markets.</li><li>Manage and grow a portfolio of key accounts while maintaining strong relationships with existing partners.</li><li>Conduct regular sales calls, client meetings, presentations, site inspections, and familiarization visits.</li><li>Develop account plans and action strategies for key clients and market segments.</li><li>Represent the property at trade shows, roadshows, networking events, sales missions, and industry events as required.</li><li>Monitor market trends, competitor activity, and emerging business opportunities and provide recommendations to leadership.</li></ul><p><strong>Revenue & Commercial Performance</strong></p><ul><li>Achieve assigned individual and departmental revenue targets.</li><li>Work closely with Revenue, Reservations, Marketing, and Operations to maximize occupancy, ADR, total revenue, and profitability.</li><li>Participate in regular revenue and commercial strategy meetings.</li><li>Analyze sales performance, account production, market segmentation, and business trends.</li><li>Ensure sales activities are focused on business opportunities that support the property's positioning and commercial objectives.</li><li>Assist in the preparation of the annual sales budget, business plan, forecasts, and departmental action plans.</li><li>Monitor production against targets and implement corrective actions where necessary.</li></ul><p><strong>Account & Relationship Management</strong></p><ul><li>Build and maintain strong relationships with key corporate accounts, government entities, embassies, travel agencies, DMCs, tour operators, luxury travel advisors, and other business partners.</li><li>Develop a strong understanding of client needs and identify opportunities to increase business and strengthen long-term partnerships.</li><li>Ensure timely and professional follow-up on sales leads, proposals, contracts, and client requests.</li><li>Maintain accurate account profiles, sales activities, and business opportunities within the property's sales systems.</li><li>Work closely with operational teams to ensure commitments made to clients are delivered and guest expectations are exceeded.</li></ul><p><strong>Leadership & Team Development</strong></p><ul><li>Support the Director of Sales & Marketing in leading, motivating, and developing the Sales team.</li><li>Provide coaching, guidance, and support to Sales Managers and Executives to achieve individual and departmental goals.</li><li>Assist in setting sales targets and monitoring team performance and productivity.</li><li>Promote a collaborative, accountable, and performance-driven culture within the department.</li><li>Support the recruitment, onboarding, training, and development of Sales team members.</li><li>Act as a role model by demonstrating professionalism, integrity, and the values of Our Habitas.</li><li>Assume additional departmental responsibilities in the absence of the Director of Sales & Marketing, when required.</li></ul><p><strong>Market Intelligence & Reporting</strong></p><ul><li>Maintain strong knowledge of Qatar's hospitality landscape, competitor activity, new developments, and market trends.</li><li>Conduct regular competitor analysis and share relevant market intelligence with the commercial leadership team.</li><li>Prepare sales reports, production analyses, account reviews, and business updates.</li><li>Identify underperforming segments or accounts and recommend strategies to improve performance.</li><li>Maintain an active sales pipeline and ensure opportunities are effectively tracked and converted.</li></ul><p><strong>Collaboration & Guest Experience</strong></p><ul><li>Work closely with Marketing to support campaigns, partnerships, activations, and initiatives that generate awareness and demand.</li><li>Collaborate with Revenue and Reservations to ensure sales strategies are aligned with pricing, inventory, and revenue objectives.</li><li>Partner with Operations and Food & Beverage teams to develop compelling packages and experiences.</li><li>Ensure that the unique experiences, sustainability initiatives, and brand story of Our Habitas Ras Abrouq are effectively communicated to clients and partners.</li><li>Maintain a guest-centric approach and support personalized experiences for key accounts, VIPs, and business partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Sales & Marketing, or a related field preferred.</li><li>Minimum 5 7 years of progressive hotel sales experience, preferably within luxury, lifestyle, resort, or international hospitality brands.</li><li>Experience Minimum 5 7 years of hotel sales experience.</li><li>At least 2 years in a Sales Manager or Asst. Director role.</li><li>Luxury hospitality experience is preferred.</li><li>Strong understanding of corporate, leisure, MICE, and group business segments.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Position Summary</strong></p><br><p>The Director of Sales is a senior commercial leader responsible for developing and executing the hotel's sales strategy to maximize revenue, market share, profitability, customer acquisition, and long-term business relationships.</p><br><p>The Director of Sales will represent the hotel at the highest level with key corporate, government, diplomatic, leisure, MICE, wholesale, travel trade, and strategic partner accounts, while ensuring that all sales activities are aligned with the hotel's positioning, brand standards, and commercial objectives.</p><br><p>The position is accountable for achieving agreed annual revenue, market share, customer acquisition, profitability, and customer satisfaction targets.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>1. Commercial & Sales Strategy</strong></p><br><ul><li><p>Develop, implement, and continuously refine the hotel's annual Sales Strategy in alignment with the hotel's overall business plan, brand positioning, budget, and commercial objectives.</p><br></li><li><p>Translate the hotel's business strategy into clear sales objectives, action plans, account strategies, and measurable KPIs for the Sales team.</p><br></li><li><p>Work closely with the General Manager and Director of Revenue to maximize total hotel revenue and profitability.</p><br></li><li><p>Develop strategies to increase market penetration, RevPAR, ADR, occupancy, group business, MICE revenue, catering revenue, and overall commercial performance.</p><br></li><li><p>Identify new business opportunities, emerging markets, feeder markets, market segments, and revenue streams.</p><br></li><li><p>Establish and maintain a strong pipeline of qualified business opportunities, ensuring appropriate conversion and follow-up.</p><br></li><li><p>Develop and execute aggressive but commercially disciplined solicitation strategies focused on acquiring high-value and profitable business.</p><br></li><li><p>Ensure sales activities are aligned with the hotel's luxury positioning and do not compromise rate integrity or brand standards.</p><br></li><li><p>Monitor competitor activity, market trends, economic developments, customer behavior, and changes in distribution channels to identify opportunities and threats.</p><br></li><li><p>Ensure the hotel maintains a strong competitive position within the luxury/five-star market.</p><br></li></ul><p><strong>2. Revenue & Business Performance</strong></p><br><ul><li><p>Take overall commercial ownership of the hotel's sales contribution to budget and forecast.</p><br></li><li><p>Work closely with Revenue Management to develop accurate forecasts, business-on-books analysis, pace reports, demand analysis, and revenue strategies.</p><br></li><li><p>Participate actively in weekly revenue and commercial strategy meetings.</p><br></li><li><p>Provide accurate and timely input into the hotel's rolling forecasts and financial projections.</p><br></li><li><p>Analyze historical performance, market trends, booking pace, segmentation, channel mix, and future demand to identify revenue opportunities.</p><br></li><li><p>Ensure sales strategies support optimal ADR, occupancy, RevPAR, TRevPAR, and profitability.</p><br></li><li><p>Monitor account production, room-night contribution, ADR, revenue contribution, conversion ratios, and sales productivity.</p><br></li><li><p>Challenge and optimize business that is not aligned with the hotel's commercial objectives.</p><br></li><li><p>Work with Revenue Management to ensure appropriate pricing, restrictions, displacement analysis, and account strategies are applied to group and transient business.</p><br></li><li><p>Participate in the preparation of the annual Sales & Marketing Plan, annual budget, and periodic reforecasts.</p><br></li></ul><p><strong>3. Market Segmentation & Business Development</strong></p><br><p>Develop and execute sales strategies across relevant market segments, including:</p><br><ul><li><p>Corporate and multinational accounts</p><br></li><li><p>Government and diplomatic business</p><br></li><li><p>Local and international leisure</p><br></li><li><p>MICE and corporate groups</p><br></li><li><p>Conferences, incentives, meetings, and events</p><br></li><li><p>Weddings and social events</p><br></li><li><p>Wholesale and tour operators</p><br></li><li><p>Luxury travel advisors and consortia</p><br></li><li><p>Airline and crew business, where applicable</p><br></li><li><p>Long-stay and extended-stay opportunities</p><br></li><li><p>Strategic partnerships and local business communities</p><br></li><li><p>GCC and international feeder markets</p><br></li><li><p>Develop market-specific action plans and ensure appropriate sales coverage for each segment.</p><br></li><li><p>Identify and convert new accounts while maximizing production from existing accounts.</p><br></li><li><p>Establish measurable targets for account acquisition, production, conversion, and retention.</p><br></li><li><p>Develop strategic partnerships that enhance the hotel's positioning and generate incremental revenue.</p><br></li></ul><p><strong>4. Key Account Management</strong></p><br><ul><li><p>Personally manage and develop the hotel's most important and strategically significant accounts.</p><br></li><li><p>Establish strong, long-term relationships with C-suite executives, corporate decision-makers, government stakeholders, travel professionals, event organizers, PCOs, DMCs, luxury travel advisors, and other key partners.</p><br></li><li><p>Develop individual account plans for key accounts, including production targets, revenue potential, decision-makers, competitive intelligence, and action plans.</p><br></li><li><p>Conduct regular business reviews with key accounts to identify opportunities and strengthen partnerships.</p><br></li><li><p>Ensure high-value customers receive personalized service and appropriate executive-level engagement.</p><br></li><li><p>Monitor account production against agreed targets and take corrective action where necessary.</p><br></li><li><p>Develop retention and account-growth strategies for high-value customers.</p><br></li></ul><p><strong>5. MICE, Groups & Events</strong></p><br><ul><li><p>Lead the strategic development of the hotel's MICE, group, conference, incentive, wedding, and social-event business.</p><br></li><li><p>Develop relationships with meeting planners, PCOs, DMCs, event agencies, corporate organizations, government entities, and other group-producing partners.</p><br></li><li><p>Work closely with the Director of Revenue and operational departments to optimize group displacement, pricing, space utilization, and profitability.</p><br></li><li><p>Ensure group and event enquiries are managed promptly, professionally, and commercially.</p><br></li><li><p>Monitor conversion rates and pipeline value for group and event business.</p><br></li><li><p>Personally participate in major client negotiations and high-value events where appropriate.</p><br></li><li><p>Ensure exceptional pre-event and post-event customer engagement.</p><br></li></ul><p><strong>6. Sales Team Leadership</strong></p><br><ul><li><p>Lead, motivate, coach, and develop a high-performing Sales team capable of delivering exceptional commercial results.</p><br></li><li><p>Set clear individual and departmental sales targets, KPIs, and performance expectations.</p><br></li><li><p>Establish a culture of accountability, proactive selling, collaboration, and continuous improvement.</p><br></li><li><p>Conduct regular one-to-one meetings, coaching sessions, performance reviews, and sales strategy meetings.</p><br></li><li><p>Ensure each direct report has a clear Personal Development Plan and measurable objectives.</p><br></li><li><p>Identify talent and develop succession plans for key commercial positions.</p><br></li><li><p>Recruit, onboard, train, and retain high-caliber sales professionals.</p><br></li><li><p>Ensure the team maintains strong knowledge of the hotel, its facilities, competitive environment, market positioning, and key selling points.</p><br></li><li><p>Monitor sales productivity, call activity, appointments, site inspections, sales trips, account penetration, conversion, and revenue performance.</p><br></li><li><p>Recognize and reward high performance while addressing underperformance promptly and professionally.</p><br></li></ul><p><strong>7. Luxury Customer Experience</strong></p><br><ul><li><p>Ensure all sales activities reflect the service philosophy and standards expected of the hotel.</p><br></li><li><p>Develop strong customer relationships before, during, and after the customer's stay or event.</p><br></li><li><p>Personally engage with VIPs, key accounts, major corporate clients, and high-value groups as required.</p><br></li><li><p>Review customer satisfaction results, guest feedback, account feedback, and post-event evaluations to identify improvement opportunities.</p><br></li><li><p>Establish a proactive approach to customer retention, loyalty, and repeat business.</p><br></li><li><p>Work closely with Operations to ensure commercial promises made during the sales process are delivered consistently.</p><br></li><li><p>Ensure effective communication of VIP and key-account requirements to all relevant hotel departments.</p><br></li></ul><p><strong>8. Sales Channels & Corporate Partnerships</strong></p><br><ul><li><p>Work closely with Area Sales Offices, Global Sales, Regional Sales and other off-property sales resources to maximize business opportunities.</p><br></li><li><p>Ensure property-level sales activity complements rather than duplicates the efforts of regional, area, and global sales teams.</p><br></li><li><p>Establish clear account ownership, communication, lead sharing, and follow-up processes.</p><br></li><li><p>Participate in sales missions, roadshows, trade shows, exhibitions, conferences, client events, and industry networking activities.</p><br></li><li><p>Develop productive relationships with tourism authorities, airlines, DMCs, PCOs, travel agencies, luxury travel networks, corporate organizations, and other strategic partners.</p><br></li><li><p>Represent the hotel at appropriate industry events and commercial functions.</p><br></li></ul><p><strong>9. Market Intelligence & Competitive Analysis</strong></p><br><ul><li><p>Maintain comprehensive knowledge of the local, regional, and international hospitality market.</p><br></li><li><p>Monitor competitor pricing, positioning, promotions, facilities, new openings, renovations, sales strategies, and market share.</p><br></li><li><p>Analyze market intelligence and translate findings into actionable sales strategies.</p><br></li><li><p>Maintain up-to-date knowledge of Qatar's hospitality, tourism, business, MICE, government, diplomatic, and luxury travel sectors.</p><br></li><li><p>Identify emerging source markets and commercial opportunities within Qatar, GCC, and international markets.</p><br></li><li><p>Provide regular commercial intelligence and recommendations to the General Manager and Executive Committee.</p><br></li></ul><p><strong>10. Sales Administration, Systems & Reporting</strong></p><br><ul><li><p>Ensure accurate and timely maintenance of all sales activity, account information, contacts, opportunities, and forecasts within the hotel's CRM and sales systems.</p><br></li><li><p>Ensure sales reporting is accurate, relevant, and action oriented.</p><br></li><li><p>Monitor sales funnel, pipeline, account production, conversion, and business-on-books.</p><br></li><li><p>Produce regular sales performance reports and provide meaningful analysis and recommendations.</p><br></li><li><p>Ensure all contracts, account agreements, rate agreements, proposals, and commercial documentation are managed in accordance with company standards.</p><br></li><li><p>Maintain strong data integrity within all relevant systems.</p><br></li></ul><p><strong>Human Resources & Leadership</strong></p><br><ul><li><p>Provide effective leadership, direction, coaching, and support to all direct reports.</p><br></li><li><p>Recruit and select high-performing sales professionals in accordance with company standards.</p><br></li><li><p>Establish clear objectives, KPIs, PDPs, and performance expectations for all direct reports.</p><br></li><li><p>Conduct regular performance reviews, one-to-one meetings, coaching sessions, and career-development discussions.</p><br></li><li><p>Identify high-potential talent and actively support succession planning.</p><br></li><li><p>Ensure compliance with all company HR policies, procedures, mandatory training, and performance-management processes.</p><br></li><li><p>Maintain a positive, inclusive, collaborative, and performance-oriented team culture.</p><br></li><li><p>Address employee relations, disciplinary, performance, and development matters in partnership with Human Resources.</p><br></li><li><p>Encourage cross-functional collaboration between Sales, Revenue, Marketing, Operations, and Finance.</p><br></li><li><p>Lead by example and consistently demonstrate the company's values and leadership behaviors.</p><br></li></ul><p><strong>Communication</strong></p><br><ul><li><p>Maintain clear, timely, and effective communication with the General Manager and Executive Committee.</p><br></li><li><p>Conduct regular documented one-to-one meetings with direct reports.</p><br></li><li><p>Lead weekly Sales meetings and commercial strategy meetings.</p><br></li><li><p>Participate in monthly Business Review and commercial performance meetings.</p><br></li><li><p>Provide regular updates on sales performance, pipeline, key accounts, market intelligence, risks, and opportunities.</p><br></li><li><p>Ensure relevant information is communicated effectively to all stakeholders.</p><br></li><li><p>Maintain strong communication between on-property Sales teams and Area/Regional/Global Sales offices.</p><br></li></ul><p><strong>Financial Management</strong></p><br><ul><li><p>Prepare and manage the Sales Department's annual operating budget in conjunction with Finance, Director of Revenue and the General Manager.</p><br></li><li><p>Ensure departmental expenditure remains within approved budget while maximizing return on investment.</p><br></li><li><p>Monitor productivity, travel, entertainment, sales missions, trade shows, client events, and other commercial expenses.</p><br></li><li><p>Ensure sales activities deliver measurable commercial return and contribute to profitability.</p><br></li><li><p>Review sales expenses and challenge expenditure where necessary.</p><br></li><li><p>Ensure appropriate controls are in place for business entertainment, client expenses, and sales-related expenditure.</p><br></li><li><p>Support the General Manager and Finance team in achieving overall hotel financial objectives.</p><br></li></ul><p><strong>Brand Representation & Business Development</strong></p><br><ul><li><p>Act as a senior ambassador for the hotel and represent the property professionally at all times.</p><br></li><li><p>Maintain strong relationships with key stakeholders within the local business community, government, diplomatic community, tourism sector, luxury travel industry, and corporate market.</p><br></li><li><p>Participate in high-profile client events, networking functions, trade shows, sales missions, and industry forums.</p><br></li><li><p>Develop the hotel's profile and reputation within key target markets.</p><br></li><li><p>Ensure all sales initiatives reinforce the hotel's luxury positioning and brand identity.</p><br></li></ul><p><strong>Key Performance Indicators</strong></p><br><p>Performance will be measured against agreed annual objectives, including but not limited to:</p><br><ul><li><p>Total hotel revenue achievement</p><br></li><li><p>Rooms revenue and ADR performance</p><br></li><li><p>Occupancy and RevPAR contribution</p><br></li><li><p>Group and MICE revenue</p><br></li><li><p>Catering and event revenue</p><br></li><li><p>Market share / competitive performance</p><br></li><li><p>Corporate account production</p><br></li><li><p>New account acquisition</p><br></li><li><p>Key-account retention and growth</p><br></li><li><p>Sales conversion and pipeline performance</p><br></li><li><p>Forecast accuracy</p><br></li><li><p>Sales productivity</p><br></li><li><p>Customer satisfaction and loyalty</p><br></li><li><p>Profitability and departmental budget performance</p><br></li><li><p>Team engagement, retention, and talent development</p><br></li><li><p>Strategic partnership development</p><br></li></ul> </div>
Job Description <div> <p> <strong>Sales & Business Development</strong> </p> <ul> <li>Proactively identify, develop and convert new business opportunities for the hotel.</li> <li>Conduct regular sales calls, client visits, presentations, site inspections and business meetings.</li> <li>Develop new accounts and continuously expand the hotel's customer base.</li> <li>Promote the hotel's rooms, long-stay accommodation, F&B facilities, meeting spaces, events and other services.</li> <li>Achieve and exceed assigned monthly, quarterly and annual sales and revenue targets.</li> <li>Identify opportunities to increase room nights, average rate, total revenue and overall account production.</li> <li>Develop and maintain a strong sales pipeline and ensure timely follow-up on all leads and enquiries.</li> <li>Participate in sales missions, trade shows, networking events, exhibitions and other business development activities.</li> </ul> <p> <strong>Account Management</strong> </p> <ul> <li>Manage and develop an assigned portfolio of corporate, government, leisure, travel trade, MICE and other key accounts.</li> <li>Build and maintain strong relationships with key decision-makers and business partners.</li> <li>Conduct regular account reviews and identify opportunities for increased production.</li> <li>Maintain accurate and up-to-date account information and contact details in the hotel's CRM/sales system.</li> <li>Monitor account performance and take corrective action where production is below expectations.</li> <li>Develop long-term partnerships that generate repeat and incremental business.</li> </ul> <p> <strong>Corporate & MICE Sales</strong> </p> <ul> <li>Identify and pursue opportunities within the Corporate and MICE segments.</li> <li>Handle enquiries for meetings, conferences, group accommodation, events and corporate functions.</li> <li>Prepare and follow up on proposals, quotations and contracts.</li> <li>Negotiate rates and commercial terms within approved hotel guidelines.</li> <li>Coordinate group requirements and ensure accurate communication of client expectations to relevant departments.</li> <li>Conduct hotel site inspections and presentations for potential clients and event organizers.</li> <li>Follow up on lost business and identify opportunities to convert future business.</li> </ul> <p> <strong>Revenue & Commercial Performance</strong> </p> <ul> <li>Support the achievement of the hotel's overall revenue and business objectives.</li> <li>Work closely with Revenue Executive to understand market demand, pricing, availability and business opportunities.</li> <li>Recommend appropriate sales strategies based on market conditions and account performance.</li> <li>Monitor competitor activities, market trends, pricing and new business opportunities.</li> <li>Identify opportunities to maximize total hotel revenue rather than focusing solely on room sales.</li> <li>Ensure all negotiated business is aligned with the hotel's commercial strategy and profitability objectives.</li> </ul> <p> <strong>Client Relationship & Customer Service</strong> </p> <ul> <li>Maintain a high level of professionalism in all client interactions.</li> <li>Understand client requirements and recommend appropriate hotel products and services.</li> <li>Ensure client expectations are clearly communicated and followed through from enquiry to completion.</li> <li>Handle client concerns and complaints promptly and coordinate with relevant departments for resolution.</li> <li>Conduct post-event and post-stay follow-ups to strengthen relationships and encourage repeat business.</li> <li>Provide excellent after-sales service to ensure client satisfaction and retention.</li> </ul> <p> <strong>Sales Administration & Reporting</strong> </p> <ul> <li>Maintain accurate records of sales activities, client visits, leads, proposals and business opportunities.</li> <li>Update the CRM/sales system regularly and accurately.</li> <li>Prepare weekly and monthly sales activity reports.</li> <li>Monitor account production against targets and provide updates to the Assistant Sales Manager/Director of Sales.</li> <li>Assist in preparing sales forecasts, market reports and account plans.</li> <li>Maintain an organized database of existing and prospective clients.</li> <li>Ensure all sales documentation, contracts and correspondence are completed accurately and on time.</li> </ul> <p> <strong>Internal Coordination</strong> </p> <ul> <li>Work closely with Reservations, Revenue Management, Front Office, F&B, Events, Finance and Operations.</li> <li>Ensure all confirmed business is properly communicated and handed over to the relevant departments.</li> <li>Participate in sales and commercial meetings and contribute market intelligence and business leads.</li> <li>Support Marketing and Communications initiatives by providing market insights and sales opportunities.</li> <li>Coordinate with Accor regional/global sales resources and relevant business partners where applicable.</li> </ul> <p> <strong>Market Intelligence</strong> </p> <ul> <li>Monitor competitor hotels, their rates, promotions, facilities and sales activities.</li> <li>Identify emerging market segments, companies and business opportunities in Doha.</li> <li>Maintain strong knowledge of the local corporate, government, travel trade and MICE market.</li> <li>Share relevant market intelligence with the Sales leadership team.</li> <li>Identify opportunities arising from new companies, projects, events and developments in the market.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales or a related field is preferred.</li> <li>Minimum 2 3 years of experience in hotel sales, preferably within a branded or international hotel environment.</li> <li>Previous experience in Corporate, MICE, Government, Leisure, Travel Trade or Group Sales is highly preferred.</li> <li>Proven track record of achieving sales targets and generating new business.</li> <li>Strong knowledge of the Doha/Qatar corporate and hospitality market is an advantage.</li> <li>Experience managing corporate accounts and developing long-term client relationships.</li> <li>Experience preparing proposals, quotations and negotiating commercial terms.</li> <li>Knowledge of hotel sales processes, revenue principles and market segmentation.</li> <li>Experience using CRM systems, Opera or other hotel systems is an advantage.</li> <li>Proficiency in Microsoft Office, particularly Excel and PowerPoint.</li></ul></div>
<ul><li><p>Supervise, motivate, and monitor the performance of the sales team.</p></li><li><p>Achieve sales targets and monitor sales forecasts and performance.</p></li><li><p>Manage key accounts and maintain strong customer relationships.</p></li><li><p>Plan and monitor sales routes, customer visits, and territory coverage.</p></li><li><p>Handle customer enquiries, complaints, quotations, and problem resolution.</p></li><li><p>Monitor stock availability and ensure proper product handling and delivery.</p></li><li><p>Maintain accurate customer and sales records.</p></li><li><p>Identify market opportunities and recommend effective sales strategies.</p></li><li><p>Conduct sales meetings, coaching, and staff training.</p></li><li><p>Maintain clear and effective communication with customers, sales teams, management, and internal departments to ensure timely resolution of issues and smooth business operations.</p></li><li><p>Implement, monitor, and train subordinates on the company’s established management systems and standards, including ISO 9001:2015, HACCP, ISO 22000, ISO 14001:2015, and applicable Occupational Health & Safety requirements.</p></li><li><p>Ensure staff comply with company policies, procedures, quality, food safety, environmental, health, and safety requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in sales supervision or a similar role.</p></li><li><p>Minimum 3–5 years of progressive sales experience, with at least 1–2 years in a supervisory, team-leadership, or sales management role.</p></li><li><p>Strong leadership, communication, negotiation, and customer-service skills.</p></li><li><p>Good knowledge of sales processes, market development, and team management.</p></li><li><p>Experience in the Food & Beverage (F&B) industry, preferably in FMCG, food distribution, or related sectors.</p></li><li><p>Organized, proactive, professional, and target-oriented.</p></li><li><p>Ability to analyze sales performance and implement improvement strategies.</p></li><li><p>Experience with Sage Pastel or similar sales/ERP systems is an advantage.</p></li></ul>
<p>Proactively identify, develop and convert new business opportunities for the hotel. Conduct regular sales calls, client visits, presentations, site inspections and business meetings. Develop new accounts and continuously expand the hotel's customer base. Promote the hotel's rooms, long-stay accommodation, F&B facilities, meeting spaces, events and other services. Achieve and exceed assigned monthly, quarterly and annual sales and revenue targets. Identify opportunities to increase room nights, average rate, total revenue and overall account production. Develop and maintain a strong sales pipeline and ensure timely follow-up on all leads and enquiries. Participate in sales missions, trade shows, networking events, exhibitions and other business development activities. Account Management Manage and develop an assigned portfolio of corporate, government, leisure, travel trade, MICE and other key accounts. Build and maintain strong relationships with key decision-makers and business partners. Conduct regular account reviews and identify opportunities for increased production. Maintain accurate and up-to-date account information and contact details in the hotel's CRM/sales system. Monitor account performance and take corrective action where production is below expectations. Develop long-term partnerships that generate repeat and incremental business. Corporate & MICE Sales Identify and pursue opportunities within the Corporate and MICE segments. Handle enquiries for meetings, conferences, group accommodation, events and corporate functions. Prepare and follow up on proposals, quotations and contracts. Negotiate rates and commercial terms within approved hotel guidelines. Coordinate group requirements and ensure accurate communication of client expectations to relevant departments. Conduct hotel site inspections and presentations for potential clients and event organizers. Follow up on lost business and identify opportunities to convert future business. Revenue & Commercial Performance Support the achievement of the hotel's overall revenue and business objectives. Work closely with Revenue Executive to understand market demand, pricing, availability and business opportunities. Recommend appropriate sales strategies based on market conditions and account performance. Monitor competitor activities, market trends, pricing and new business opportunities. Identify opportunities to maximize total hotel revenue rather than focusing solely on room sales. Ensure all negotiated business is aligned with the hotel's commercial strategy and profitability objectives. Client Relationship & Customer Service Maintain a high level of professionalism in all client interactions. Understand client requirements and recommend appropriate hotel products and services. Ensure client expectations are clearly communicated and followed through from enquiry to completion. Handle client concerns and complaints promptly and coordinate with relevant departments for resolution. Conduct post-event and post-stay follow-ups to strengthen relationships and encourage repeat business. Provide excellent after-sales service to ensure client satisfaction and retention. Sales Administration & Reporting Maintain accurate records of sales activities, client visits, leads, proposals and business opportunities. Update the CRM/sales system regularly and accurately. Prepare weekly and monthly sales activity reports. Monitor account production against targets and provide updates to the Assistant Sales Manager/Director of Sales. Assist in preparing sales forecasts, market reports and account plans. Maintain an organized database of existing and prospective clients. Ensure all sales documentation, contracts and correspondence are completed accurately and on time. Internal Coordination Work closely with Reservations, Revenue Management, Front Office, F&B, Events, Finance and Operations. Ensure all confirmed business is properly communicated and handed over to the relevant departments. Participate in sales and commercial meetings and contribute market intelligence and business leads. Support Marketing and Communications initiatives by providing market insights and sales opportunities. Coordinate with Accor regional/global sales resources and relevant business partners where applicable. Market Intelligence Monitor competitor hotels, their rates, promotions, facilities and sales activities. Identify emerging market segments, companies and business opportunities in Doha. Maintain strong knowledge of the local corporate, government, travel trade and MICE market. Share relevant market intelligence with the Sales leadership team. Identify opportunities arising from new companies, projects, events and developments in the market.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales or a related field is preferred. Minimum 2 3 years of experience in hotel sales, preferably within a branded or international hotel environment. Previous experience in Corporate, MICE, Government, Leisure, Travel Trade or Group Sales is highly preferred. Proven track record of achieving sales targets and generating new business. Strong knowledge of the Doha/Qatar corporate and hospitality market is an advantage. Experience managing corporate accounts and developing long-term client relationships. Experience preparing proposals, quotations and negotiating commercial terms. Knowledge of hotel sales processes, revenue principles and market segmentation. Experience using CRM systems, Opera or other hotel systems is an advantage. Proficiency in Microsoft Office, particularly Excel and PowerPoint.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our Sales Coordinator. The Sales Coordinator supports the Leisure Sales team in driving revenue for Raffles Doha and Fairmont Doha by providing comprehensive administrative and operational support. This role coordinates sales activities, manages client communications, prepares proposals and contracts, maintains accurate records, and ensures seamless execution of leisure business opportunities. Working closely with internal departments and external travel partners, the Sales Coordinator contributes to delivering exceptional service, strengthening client relationships, and achieving the hotels' leisure sales objectives while upholding the luxury standards of Raffles and Fairmont Doha.</p><p>Key Responsibilities:</p><ul><li>Provide administrative and coordination support to the Leisure Sales team</li><li>Prepare proposals, contracts, and other sales-related documentation in a timely and accurate manner</li><li>Manage and maintain client accounts, correspondence, and sales records in the CRM system</li><li>Coordinate with travel agencies, tour operators, wholesalers, and other leisure partners</li><li>Assist in responding to client inquiries and follow up on quotations, contracts, and payments</li><li>Monitor room allocations, release dates, and booking status in coordination with Reservations and Revenue Management</li><li>Prepare reports, sales activity updates, and performance trackers for the Leisure Sales team</li><li>Coordinate site inspections, familiarization trips, and client visits</li><li>Liaise with internal departments to ensure smooth execution of bookings and client requirements</li><li>Maintain organized filing systems and ensure all sales documentation is up to date</li><li>Support the team in planning and coordinating sales missions, trade shows, and promotional events</li><li>Ensure compliance with hotel policies, brand standards, and sales procedures</li><li>Build and maintain positive relationships with internal and external stakeholders</li><li>Perform other duties as assigned by the Director of Leisure Sales or Sales Managers</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What will you bring to this role?</p><ul><li>Diploma or bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field</li><li>Previous experience in a sales coordination, reservations, or hospitality sales role, preferably within a luxury hotel environment</li><li>Experience supporting leisure sales, travel agencies, tour operators, or wholesale business is an advantage</li><li>Strong administrative, organizational, and time management skills</li><li>Excellent verbal and written communication skills in English, with additional languages considered an asset</li><li>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint</li><li>Experience with hotel systems such as Opera Cloud, Delphi, or other CRM and sales management platforms is preferred</li><li>Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment</li><li>Excellent interpersonal skills with a customer-focused approach</li><li>Ability to work collaboratively with cross-functional teams while maintaining professionalism and confidentiality</li><li>Self-motivated, proactive, and able to work independently with minimal supervision</li><li>Flexibility to adapt to changing business needs and operational requirements</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our Sales Coordinator. The Sales Coordinator supports the Leisure Sales team in driving revenue for Raffles Doha and Fairmont Doha by providing comprehensive administrative and operational support. This role coordinates sales activities, manages client communications, prepares proposals and contracts, maintains accurate records, and ensures seamless execution of leisure business opportunities. Working closely with internal departments and external travel partners, the Sales Coordinator contributes to delivering exceptional service, strengthening client relationships, and achieving the hotels' leisure sales objectives while upholding the luxury standards of Raffles and Fairmont Doha.</p><p>Key Responsibilities:</p><ul><li>Provide administrative and coordination support to the Leisure Sales team</li><li>Prepare proposals, contracts, and other sales-related documentation in a timely and accurate manner</li><li>Manage and maintain client accounts, correspondence, and sales records in the CRM system</li><li>Coordinate with travel agencies, tour operators, wholesalers, and other leisure partners</li><li>Assist in responding to client inquiries and follow up on quotations, contracts, and payments</li><li>Monitor room allocations, release dates, and booking status in coordination with Reservations and Revenue Management</li><li>Prepare reports, sales activity updates, and performance trackers for the Leisure Sales team</li><li>Coordinate site inspections, familiarization trips, and client visits</li><li>Liaise with internal departments to ensure smooth execution of bookings and client requirements</li><li>Maintain organized filing systems and ensure all sales documentation is up to date</li><li>Support the team in planning and coordinating sales missions, trade shows, and promotional events</li><li>Ensure compliance with hotel policies, brand standards, and sales procedures</li><li>Build and maintain positive relationships with internal and external stakeholders</li><li>Perform other duties as assigned by the Director of Leisure Sales or Sales Managers</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What will you bring to this role?</h2><p>Diploma or bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field</p><p>Previous experience in a sales coordination, reservations, or hospitality sales role, preferably within a luxury hotel environment</p><p>Experience supporting leisure sales, travel agencies, tour operators, or wholesale business is an advantage</p><p>Strong administrative, organizational, and time management skills</p><p>Excellent verbal and written communication skills in English, with additional languages considered an asset</p><p>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint</p><p>Experience with hotel systems such as Opera Cloud, Delphi, or other CRM and sales management platforms is preferred</p><p>Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment</p><p>Excellent interpersonal skills with a customer-focused approach</p><p>Ability to work collaboratively with cross-functional teams while maintaining professionalism and confidentiality</p><p>Self-motivated, proactive, and able to work independently with minimal supervision</p><p>Flexibility to adapt to changing business needs and operational requirements</p><p>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</p><p>Foster an inclusive environment where every individual feels valued and respected</p><p>Create an environment where colleagues are empowered, supported and recognized</p><p></p></section>
<ul><li>Co-ordinate, monitor and supervise internal day to day sales activities.</li><li>Assist the sales team in preparation of quotations, technical submittals and related documentation.</li><li>Assess the purchase orders against the offered / agreed terms, commercial and contractual obligations, prior to acknowledgement of the order.</li><li>Assist the Sales team in preparation of techno-commercial documentation, tender submittals pertaining to the large projects.</li><li>Process the Sales Orders and monitor production and delivery progress against each order.</li><li>Closely liaise with production team in prioritizing the deliveries based on the inputs from sales team.</li><li>Monitor and maintain progress of all enquiries, quotes, logs for Ductwork, dampers, louvers, ESP's, VAV's, fans and Acoustic products.</li><li>Conduct daily sales progress and forecast updates with productions and sales.</li><li>Use Ventures and BNC to gather project intelligence and upcoming projects details.</li><li>Keep track of ongoing production jobs and update the sales team of any deviations from the original delivery schedule.</li><li>Co-ordinate with the sales team in updating of periodic sales reports and resolution of customer queries / complaints etc.</li><li>Exercise due diligence with respect to the payment / credit related issues and deal with such cases in close co-ordination with the Sales and finance team.</li><li>Conduct periodic email campaigns, cold calls to the clientele, in order to promote new products and generate new leads, as directed by the Sales Head</li><li>Handle technical compliance and estimation of the products</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Any Bachelors (Preferred BE/ Diploma - Mechanical)</p></li><li><p>Sales Coordination: 3 years (Preferred)</p></li><li><p>HVAC Products: 2 years (Preferred)</p></li><li><p>Autocad 2d and 3d</p></li></ul><p><br></p>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Restaurant Manager oversees the day-to-day operations, scheduling, and long-term outlook of all event activities held at the restaurant by being accountable for the overall successful operation and service of the food and beverage department and of the employees. Responsible for supervising and training the staff, prepare employee schedules and payroll in a timely and accurate manner, maintain records for house counts, food covers and inventory levels.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods</p><br>
<p>Ensure cleanliness and sanitation of the restaurant at all times and that all accessories, kitchenware and glassware are always in good conditions.</p><br>
<p>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests)</p><br>
<p>Ensures that employees’ grooming and personal hygiene are as per standard.</p><br>
<p>Interacts with guests and ensure customer satisfaction at all times.</p><br>
<p>Handle guest complains effectively and ensure guest problems are not repeated.</p><br>
<p>Ensures all SOPs and sequence of service are strictly followed.</p><br>
<p>Ensures that daily, weekly and monthly inventories in addition of unexpected spot checks are conducted on time and according to Company’s procedures.</p><br>
<p>Manages and control expenses and daily sales and initiate strategies to increase revenues and decrease expenses.</p><br>
<p>Manages employees discipline and attendance and take action regarding any rules violation.</p><br>
<p>Ensures compliance with all food and beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p><br>
<p>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p><br>
<p>Establishes guidelines so employees understand expectations and parameters.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of restaurant operations, including front-of-house and back-of-house procedures, customer service standards, and food safety regulations.</p><br>
<p>Strong leadership and management skills to effectively supervise and motivate restaurant staff, delegate tasks, and resolve conflicts.</p><br>
<p>Excellent communication and interpersonal abilities to interact professionally with guests, staff, and management, fostering positive relationships and ensuring exceptional service.</p><br>
<p>Problem-solving capabilities to address operational challenges, adapt to changing circumstances, and implement solutions to optimize efficiency and profitability.</p><br>
<p>Attention to detail and organizational skills to manage administrative tasks, such as scheduling, inventory control, and financial reporting, with accuracy and efficiency.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality<br>Leadership<br>Adminstrative Services L3<br>Food and Beverage Quality Management L3<br>Restaurant Management L3<br>Agility<br>Guest Relations L3<br>AI Fluency<br>Product/Service Management L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Hotel and Restaurant Management or Food and Beverage related course<br><br><br><br>
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<h2 class="h5">Job description</h2>
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<p><b>Preference Given: Head Baker who is currently working in South Korea (Any nationality preferred)</b></p><p><br></p><p>We are looking for Head Baker who is responsible for leading the bakery production, ensuring the consistent preparation of high-quality artisan breads, Hönökaka/swedish bread, Panettone bread, Ciabatta, Croissant, viennoiserie, and baked goods that complement the brand's specialty coffee experience. This role oversees daily bakery operations, production planning, quality assurance, food safety compliance, inventory management, and team development while maintaining the highest standards of craftsmanship and operational efficiency.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p><b>Bakery Production</b></p><p>Lead and supervise all bakery production activities.</p><p>Prepare and oversee the production of artisan breads, Hönökaka/swedish bread, Panettone bread, Ciabatta, Croissants, sourdough, brioche, milk breads, sandwich breads, focaccia, Danish pastries, laminated doughs, muffins, cookies, and other baked products.</p><p>Develop and standardize recipes to ensure consistency across all products.</p><p>Monitor fermentation, proofing, baking, and cooling processes to achieve premium quality.</p><p>Ensure products meet company quality standards, appearance, taste, texture, and consistency.</p><p><br></p><p><b>Menu Development</b></p><p>Develop new bakery products aligned with specialty coffee offerings.</p><p>Create seasonal and limited-edition bakery items.</p><p>Improve existing recipes to enhance quality, efficiency, and profitability.</p><p>Collaborate with the pastry and beverage teams on product pairing.</p><p><br></p><p><b>Production Planning</b></p><p>Plan daily and weekly production schedules based on sales forecasts.</p><p>Ensure timely production and delivery to all outlets.</p><p>Minimize waste while maintaining product availability.</p><p>Optimize labor and production efficiency.</p><p><br></p><p><b>Quality Assurance</b></p><p>Conduct regular quality checks on raw materials and finished products.</p><p>Maintain strict food safety and hygiene standards.</p><p>Ensure compliance with HACCP and local health regulations.</p><p>Monitor shelf life, storage conditions, and product freshness.</p><p><br></p><p><b>Team Leadership</b></p><p>Lead, train, coach, and motivate the bakery team.</p><p>Conduct skill development and product training.</p><p>Prepare staff schedules and allocate duties.</p><p>Monitor team performance and maintain productivity.</p><p><br></p><p><b>Inventory & Cost Control</b></p><p>Monitor inventory levels of ingredients and packaging materials.</p><p>Coordinate purchasing requirements with the Procurement Department.</p><p>Control food costs through proper portioning and waste reduction.</p><p>Conduct regular stock counts and inventory reconciliation.</p><p><br></p><p><b>Equipment & Maintenance</b></p><p>Ensure bakery equipment is properly operated and maintained.</p><p>Report maintenance issues promptly.</p><p>Ensure proper cleaning and preventive maintenance schedules are followed.</p><p><br></p><p><b>Health, Safety & Compliance</b></p><p>Maintain a clean and organized bakery environment.</p><p>Ensure compliance with food safety, HACCP, municipality, and company standards.</p><p>Enforce proper use of PPE and safe working practices.</p><p><br></p><p><b>Administrative Responsibilities</b></p><p>Maintain production records and daily reports.</p><p>Monitor bakery KPIs including yield, waste, and production efficiency.</p><p>Assist in budgeting and forecasting bakery requirements.</p><p><br></p><p><b>Qualifications</b></p><p>Diploma or Certificate in Baking, Bakery Arts, Culinary Arts, or related field.</p><p>Additional artisan bread or bakery certifications are an advantage.</p><p>Minimum 10 years of bakery experience.</p><p>At least 5 years in a supervisory or Head Baker role.</p><p>Experience in artisan bread production within specialty cafés, premium bakeries, hotels, or high-end restaurants.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Desired Skills</p><ul><li>Strong leadership and team management skills.</li><li>Expertise in artisan bread and laminated dough production.</li><li>Excellent production planning and organizational skills.</li><li>Knowledge of HACCP and food safety standards.</li><li>Strong quality control and attention to detail.</li><li>Inventory, food cost, and waste management skills.</li><li>Problem-solving and decision-making abilities.</li><li>Good communication and interpersonal skills.</li><li>Ability to work in a fast-paced, high-volume environment.</li><li>Passion for innovation and continuous improvement.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<br><strong>Industrial Projects Specialist</strong><br><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for an <strong>Industrial Projects Specialist</strong> <strong>in</strong><strong> Doha, Qatar</strong><strong>. </strong></p><br><br> <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Industrial Projects Specialist position </strong></p><br><br> <ul> <li>Proactively informs customer on shipment status, exceptions, and provides intermediate updates on incident solution</li> <li>Takes and handles customer inquiries <br> Issue and Reviews reports</li> <li>Ensures the cycle of job from routing to delivery and billing is within Customer expectation Supervise Operations and other coordination with other departments for smooth handling of shipments per IP standards</li> <li>Escalates issues if required</li> <li>Study and resolve issues in day-to-day customer operations and execute practices focusing on increasing effectiveness and efficiency</li> <li>Handling the daily operations of main clients</li> <li>Handling over dimension cargo, permit and comply with hse requirements when required</li> <li>Supervise customs clearance activity</li> <li>Following up on required permits.</li> <li>Execute customer operations plans and processes to deliver efficient logistics processes</li> <li>Monitor and improve files profitability</li> <li>Promptly respond to customer enquiries, including conducting customer visits and understanding of customer requirements</li> <li>Resolve issues occurring in operational activities, report to management on events and exceptions, as necessary</li> <li>Comply with operating standards and procedures to provide cost-effective, superior, and efficient customer service</li> <li>Arrange bookings for AFR and OFR</li> <li>Coordinate and maintain close communication with all parties on the status of all material in transit and ensure delivery schedule/dates are achieved</li> <li>Provide a link for the smooth interchange of information between the expediting, inspection and the logistics functions/ personnel</li> </ul> <p><strong>Stakeholders and communication</strong></p><br><br> <ul> <li>Build and manage relationships with both internal and external service providers with the aim of ensuring efficiency in Customer expectation.</li> <li>Monitor and evaluate performance based on agreed requirements and initiate/support improvement actions when process falls short of required performance.</li> <li>Act as the first point of contact for the customer relating to site operation matters and build a good relationship to develop trust and ensure strong engagement.</li> <li>Connect with and influence other specialist departments and 3rd parties e.g. external service providers</li> <li>May convince others to accept new concepts, practices, and approaches</li> <li>Build strong, trusting cross-functional relationships with DPDHL managers</li> <li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li> <li>Provide technical guidance to line managers and employees</li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <ul> <li>Good communicative, analytical and administrative skills</li> <li>Good organizational skills to manage different Customer requirements and deadlines</li> <li>Good knowledge of forwarding business (Logistics) , DHL Global Forwarding products (AFR/OFR) and business systems</li> <li>Good knowledge of Customer Service processes and systems</li> <li>Ability to identify and meet customer needs in a pleasant and friendly manner</li> <li>Excellent communication and interpersonal skills</li> <li>Good telephone and E-mail skills</li> <li>Commercial attitude and Ability to prioritize tasks</li> <li>Good knowledge in English (verbal/written)</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Responsibilities Responsibilities describe the typical accountabilities and scope of work for this job, while recognising that individual objectives are set with the manager and may vary over time.</span></p><p>Client & Customer Management (External): Help senior colleagues manage client and customer relationships by using relevant sales or client systems.</p><p>Construction Management: Supervise others on a construction project, working within established operational systems.</p><p>External Communications: Help others get the most out of external communications systems by offering support and advice.</p><p>Health, Safety, and Environment: Follow the organization's health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate environmental risks and risks to the well-being of self and others in the workplace; instruct the team in safe working methods; identify instances of risky behaviors within the team and take appropriate action, escalating serious issues as appropriate.</p><p>Leadership and Direction: Communicate the local action plan; explain how this relates to the function's strategy and action plan and to the broader organization's mission and vision; motivate people to achieve local business goals.</p><p>Operational Compliance: Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.</p><p>Organizational Capability Building: Provide coaching to team members to develop their skills.</p><p>Performance Management: Respond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.</p><p>Quality Assurance: Plan and coordinate testing and inspection of products and processes. Implement corrective actions or continuous improvement initiatives and monitor them to make sure they are effective.</p><p>Work Scheduling and Allocation: Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.</p><p>Competencies Competencies describe the observable behaviours that differentiate effective performance in this job and guide expectations, feedback, and development discussions.</p><p>Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.</p><p>Courage Steps up to address difficult issues, saying what needs to be said. For example, shares own ideas and points of view openly, regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed.</p><p>Demonstrates Self-Awareness Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. For example, actively seeks feedback from a variety of sources; asks clarifying questions to understand and improve own impact on others or on team performance. Reflects on and learns from own mistakes.</p><p>Develops Talent Develops people to meet both their career goals and the organization's goals. For example, shares own experience and expertise with others if asked. Provides constructive feedback and other support for other people's development.</p><p>Directs Work Provides direction, delegating, and removing obstacles to get work done. For example, confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.</p><p>Drives Results Consistently achieves results, even under tough circumstances. For example, holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.</p><p>Ensures Accountability Holds self and others accountable to meet commitments. For example, holds self to high standards and consistently honors policies, procedures, and work requirements. Scrupulously ensures all work is correct.</p><p>Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. For example, strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.</p><p>Skills Skills reflect the technical, professional, and functional capabilities required to perform the job effectively at the expected level, and guide assessment and development.</p><p>Adaptive Mindset Works with full competence to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment, and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works without supervision and may provide technical guidance.</p><p>Construction Bid Management Works with full competence to coordinate, organize, and manage the process of preparing and submitting bids for construction projects, ensuring accuracy, compliance with requirements, and timely submission to optimize chances of success. Typically works without supervision and may provide technical guidance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor's Degree or Equivalent Level Experience General Experience: Experienced practitioner able to work unsupervised (13 months to 3 years) Managerial Experience: Experience of general supervision of more junior colleagues (7 to 12 months)</p><p></p></section>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><br><br>Job Description<br><br><p>The Assistant Director of Sales supports the development and execution of the property's sales strategy to drive revenue, strengthen market positioning, and achieve business objectives for Our Habitas Ras Abrouq.</p><br><p>Working closely with the Director of Sales and other commercial leaders, the role is responsible for developing key accounts, identifying new business opportunities, strengthening relationships across priority market segments, and supporting the overall commercial performance of the property.</p><br><p>As a senior member of the Sales team, the Assistant Director of Sales will also provide leadership and guidance to the team, ensuring a proactive, relationship-driven approach that reflects the distinctive positioning and values of Our Habitas.</p><br><p><strong>DUTIES & RESPONSIBILITIES</strong></p><br><p><strong>Sales Strategy & Business Development</strong></p><br><ul><li>Support the Director of Sales & Marketing in developing and implementing the annual sales and commercial strategy.</li><li>Drive revenue across key market segments, including Government, GCC, Corporate, Leisure, Groups, Events, Embassies, VIP and luxury travel markets.</li><li>Identify and develop new business opportunities within Qatar, the GCC, and key international feeder markets.</li><li>Manage and grow a portfolio of key accounts while maintaining strong relationships with existing partners.</li><li>Conduct regular sales calls, client meetings, presentations, site inspections, and familiarization visits.</li><li>Develop account plans and action strategies for key clients and market segments.</li><li>Represent the property at trade shows, roadshows, networking events, sales missions, and industry events as required.</li><li>Monitor market trends, competitor activity, and emerging business opportunities and provide recommendations to leadership.</li></ul><p><strong>Revenue & Commercial Performance</strong></p><br><ul><li>Achieve assigned individual and departmental revenue targets.</li><li>Work closely with Revenue, Reservations, Marketing, and Operations to maximize occupancy, ADR, total revenue, and profitability.</li><li>Participate in regular revenue and commercial strategy meetings.</li><li>Analyze sales performance, account production, market segmentation, and business trends.</li><li>Ensure sales activities are focused on business opportunities that support the property's positioning and commercial objectives.</li><li>Assist in the preparation of the annual sales budget, business plan, forecasts, and departmental action plans.</li><li>Monitor production against targets and implement corrective actions where necessary.</li></ul><p><strong>Account & Relationship Management</strong></p><br><ul><li>Build and maintain strong relationships with key corporate accounts, government entities, embassies, travel agencies, DMCs, tour operators, luxury travel advisors, and other business partners.</li><li>Develop a strong understanding of client needs and identify opportunities to increase business and strengthen long-term partnerships.</li><li>Ensure timely and professional follow-up on sales leads, proposals, contracts, and client requests.</li><li>Maintain accurate account profiles, sales activities, and business opportunities within the property's sales systems.</li><li>Work closely with operational teams to ensure commitments made to clients are delivered and guest expectations are exceeded.</li></ul><p><strong>Leadership & Team Development</strong></p><br><ul><li>Support the Director of Sales & Marketing in leading, motivating, and developing the Sales team.</li><li>Provide coaching, guidance, and support to Sales Managers and Executives to achieve individual and departmental goals.</li><li>Assist in setting sales targets and monitoring team performance and productivity.</li><li>Promote a collaborative, accountable, and performance-driven culture within the department.</li><li>Support the recruitment, onboarding, training, and development of Sales team members.</li><li>Act as a role model by demonstrating professionalism, integrity, and the values of Our Habitas.</li><li>Assume additional departmental responsibilities in the absence of the Director of Sales & Marketing, when required.</li></ul><p><strong>Market Intelligence & Reporting</strong></p><br><ul><li>Maintain strong knowledge of Qatar's hospitality landscape, competitor activity, new developments, and market trends.</li><li>Conduct regular competitor analysis and share relevant market intelligence with the commercial leadership team.</li><li>Prepare sales reports, production analyses, account reviews, and business updates.</li><li>Identify underperforming segments or accounts and recommend strategies to improve performance.</li><li>Maintain an active sales pipeline and ensure opportunities are effectively tracked and converted.</li></ul><p><strong>Collaboration & Guest Experience</strong></p><br><ul><li>Work closely with Marketing to support campaigns, partnerships, activations, and initiatives that generate awareness and demand.</li><li>Collaborate with Revenue and Reservations to ensure sales strategies are aligned with pricing, inventory, and revenue objectives.</li><li>Partner with Operations and Food & Beverage teams to develop compelling packages and experiences.</li><li>Ensure that the unique experiences, sustainability initiatives, and brand story of Our Habitas Ras Abrouq are effectively communicated to clients and partners.</li><li>Maintain a guest-centric approach and support personalized experiences for key accounts, VIPs, and business partners.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Sales & Marketing, or a related field preferred.</li><li>Minimum 5–7 years of progressive hotel sales experience, preferably within luxury, lifestyle, resort, or international hospitality brands.Experience</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum 5–7 years of hotel sales experience.</li><li>At least 2 years in a Sales Manager or Asst. Director role.</li><li>Luxury hospitality experience is preferred.</li><li>Strong understanding of corporate, leisure, MICE, and group business segments.</li></ul><br>Additional Information<br><br><p><strong>What's in it for you...</strong></p><br><ul><li>The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.</li><li>The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.</li><li>A competitive package and plenty of opportunity for development.</li><li>Excellent discounts across the entire Ennismore family of brands.</li></ul><p><em>Working at <strong>Our Habitas</strong> means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.</em></p><br><p><em>If you believe in <strong>luxury that speaks to the soul</strong>, and want to build something meaningful in two of Middle East's most extraordinary destinations, we’d love to meet you.</em></p><br> </div>
<p>Communicates all RFPs received directly from department with the Senior Sales Manager and/or Assistant Director of Sales - for advice. Handles all RFP assigned by Senior Sales Manager and/or Assistant Director of Sales Prior to preparing an offer, ensure that all necessary information about the event is obtained either from account manager or client direct. Prepares offer letters according to guest requirements and availability according to company standards and selling strategy. Follows up on offers sent promptly and systematically and within establish parameters, negotiate rates and amend offer sent, taking all necessary actions to secure the business. Maintains generating accounts through various sales activities (face to face sales calls, telephone calls, sight inspections, entertainment) jointly with Accounts Manager. Maximizes up selling opportunities by proposing additional events and activities suitable and complimenting to the MICE booking. Communicate the final details of all confirmed bookings to the Senior Sales Manager and/or Assistant Director of Sales r - for the contract to be prepared</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree or diploma in Business Administration, Marketing, Sales, or a related field.</li><li>1 3 years of sales experience; fresh graduates may be considered for entry-level positions.</li><li>Proven ability to meet sales targets and generate new business.</li><li>Strong communication, presentation, and interpersonal skills.</li><li>Good negotiation and persuasion skills.</li><li>Ability to build and maintain strong customer relationships.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a dynamic and visionary Sales Director to lead SkillUp Mena s regional sales strategy and execution. The Sales Director will be responsible for driving top-line revenue growth, building and scaling the sales function, and strengthening relationships with key clients and partners. This role requires strong strategic thinking, leadership capabilities, and deep knowledge of the corporate training market.</p><p>Key Responsibilities:</p><ul><li>Develop and execute a high-impact sales strategy aligned with SkillUp Mena s growth objectives in the MENA region.</li><li>Lead, mentor, and manage the regional sales team, ensuring alignment with goals and consistent performance.</li><li>Identify new market opportunities and strategic partnerships to expand SkillUp Mena s footprint.</li><li>Establish and maintain strong relationships with senior-level decision-makers in key accounts.</li><li>Oversee the full sales cycle from prospecting and pitching to closing and account management.</li><li>Set quarterly and annual sales targets; monitor KPIs, revenue pipelines, and market performance.</li><li>Collaborate closely with Marketing, Operations, and Product teams to ensure consistent messaging and client delivery.</li><li>Represent SkillUp Mena at industry events, conferences, and leadership forums to promote the brand and build networks.</li><li>Analyze market trends and client feedback to adapt offerings and strategies accordingly.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business Administration, Sales, or a related field (MBA is preferred).</li><li>10+ years of progressive sales leadership experience, ideally within the corporate training, consulting, or education sectors.</li><li>Demonstrated success in building and scaling high-performing sales teams.</li><li>Exceptional leadership, communication, and negotiation skills.</li><li>Deep understanding of B2B sales processes and enterprise client needs.</li><li>Strong knowledge of the MENA business landscape, especially in Qatar and the GCC region.</li><li>Fluent in English; proficiency in Arabic is a strong advantage.</li><li>Willingness to travel regionally as needed.</li></ul><p></p></section>