Quality Control Manager Jobs in Qatar

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Role Summary </b>We are looking for a Category Manager - F&amp;V (Fruits &amp; Vegetables) to join the team in Qatar and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li></ul><p>Assortment:</p><ul><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li></ul><p>Price:</p><ul><li>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 4 to 5 years of experience in Fresh Fruit &amp; Vegetables (F&amp;V) within the Qatar retail market is a must , with a proven track record of managing multiple product categories in a large retail or FMCG environment.</li><li>Demonstrated ability to drive category growth through assortment optimization, innovation, and seasonal planning, including identifying new product opportunities and emerging consumer trends.</li><li>Strong capability to analyze market trends , customer buying behavior, and competitor activities, ensuring competitive pricing within the Qatar retail market.</li><li>Experience in monitoring supplier performance based on quality, service levels, pricing, and delivery with the ability to review, negotiate, and resolve issues with local suppliers directly.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when short-staffed, making a customer delivery, or taking customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job, with excellent analytical and communication skills and a hands-on approach to tools and data.</li><li>You have robust interpersonal and intercultural skills and can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are currently looking for Project Manager (Digital Transformation and Strategy) for our Qatar operations with the following terms &amp; conditions.</p><p>Responsibilities: implement a bank-wide project management philosophy by ensuring the consistent use of tools, processes, and methodologies across all functions. They will define clear project objectives, monitor progress, manage risks, and resolve issues while ensuring alignment with corporate goals. The role involves collaborating with cross-functional teams, overseeing budgets, and providing regular updates to senior management. Additionally, the Project Manager will integrate industry best practices, work with the Change Management team to address potential challenges, and identify opportunities for process improvements throughout the project lifecycle</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications &amp; Experience:</b></p><p>Bachelor's degree in Business, Banking, Finance, or a related field. A Master's degree in Management or a related discipline is a plus. A minimum of 10 years of experience in managing medium to large-scale projects, particularly within the banking industry. Demonstrated ability in leading strategic and operational project planning and execution.</p><b>Skills and Competencies:</b><p>Strong leadership and project management skills. Proven track record of managing complex projects with multiple stakeholders. Excellent communication, analytical, and problem-solving abilities. Ability to manage project budgets and timelines effectively. Knowledge of up-to-date project management techniques and industry best practices.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Sales Manager - Leisure. The Sales Manager will be responsible for driving leisure business to Raffles &amp; Fairmont Doha, with a strong focus on luxury leisure segments and global travel consortia. The role will develop and manage relationships with high-end leisure partners, including luxury travel advisors, consortia, and premium travel programs, to maximise room revenue and reinforce both brands positioning as leading luxury destinations in Doha.</p><p>Key Responsibilities:</p><ul><li>Develop and grow a portfolio of luxury leisure accounts, including tour operators, wholesalers, DMCs, and global luxury consortia</li><li>Maintain strong knowledge of luxury leisure segments, particularly Consortia, AMEX, FHR, and Virtuoso, including program requirements and production drivers</li><li>Identify new business opportunities in key leisure source markets</li><li>Negotiate leisure contracts, preferred partner agreements, rates, and value-added inclusions in line with brand and revenue strategies</li><li>Ensure accurate rate loading, promotions, and content across all distribution platforms.</li><li>Represent Raffles &amp; Fairmont Doha at international trade shows, roadshows, sales missions, and consortia events</li><li>Conduct sales calls, presentations, and familiarization trips for luxury travel advisors and partners.</li><li>Monitor market trends, competitor activity, and luxury travel demand to provide strategic insights.</li><li>Collaborate closely with Revenue Management, Marketing, Reservations, and Operations to optimize pricing, campaigns, and delivery of contracted business</li><li>Prepare and execute annual leisure sales plans, track production and ROI, and provide regular reports and forecasts</li><li>Act as a brand ambassador, ensuring partners understand brand positioning, guest experience, and that all contracted luxury benefits are delivered seamlessly</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What will you bring to this role?</p><ul><li>Minimum 3 5 years of experience in leisure sales within luxury hotel/s and/or resort/s</li><li>Proven experience working with luxury consortia and premium travel programs, including Virtuoso, AMEX, and FHR</li><li>Strong understanding of global luxury travel distribution and advisor networks</li><li>Possesses strong insight into European and American luxury travel markets, including customer behavior, expectations, and purchasing drivers</li><li>Middle East market experience preferred</li><li>Excellent negotiation, presentation, and relationship-management skills</li><li>Fluent in English; additional languages are a strong advantage</li><li>Strong commercial and strategic mindset with a focus on luxury revenue growth</li><li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and highly motivated Store Manager to lead our new flagship outlet in Doha, Qatar. This role oversees all daily operations across retail, events, and corporate services while working at the forefront of an international team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li><p><strong>Minimum 5 years of experience</strong> in retail sales, events, catering, or hospitality;</p></li><li><p>Experience in Floristry is an advantage, but not a must.</p></li><li><p><strong>Fluent English</strong>, both spoken and written;</p></li><li><p><strong>Organized and detail-oriented</strong>, with at least <strong>3 years of experience in staff and team management</strong>.</p></li><li><p>Proven experience in <strong>event management</strong> (with or without floral components), supported by <strong>verifiable references</strong>.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>A leadership position in a <strong>brand-new outlet in Doha, Qatar</strong>, with full responsibility for retail operations, event services, and corporate business.</p></li><li><p><strong>Highly competitive compensation</strong>, comprehensive benefits, <strong>paid home-country flights</strong>, and <strong>25 days of annual leave</strong>.</p></li></ul><p></p></section>

Job Summary<br><br>We are looking for a Treasury Manager - Debt & Exposure Management in Qatar for a client. The role assists the Treasury Director in the management of debt and equity financing, liquidity risk, counterparty risk management, interest rate and foreign exchange exposures and oversight of cash flow forecasting.<br><br>Job Responsibilities:<br><br>Manage Group banking relationships for debt and equity funding requirements in accordance with policies and guidelines. Assess and manage financial risks, including interest rate risk, foreign exchange risk, and credit risk, through hedging and risk management strategies. Manage and co-ordinate with lenders and legal counsel LMA documentation for debt facilities. Monitor and analyze market trends, economic conditions, and regulatory changes to anticipate potential impacts on the organization's financial position and strategies. Provide support to senior management on financial risk assessments, investment strategies, and capital allocation decisions. Assist the Treasury Director and CFO with balance sheet capital structuring and impact on leverage ratios Management covenant analysis and remediation structures relating to Group debt.<br><br>Job Requirements:<br><br>Minimum 12 years’ experience in a tier 1 bank or corporation. GCC experiences an advantage. Bachelor’s degree in business, accounting and finance, or economics. MBA, CFA, CMA, ACA or ACCA is mandatory Proficiency in financial risk management, including foreign exchange risk, interest rate risk, and credit risk. Experience in right-sizing capital structure for a top tier corporate organization. Experience in the following debt and equity structures – Sukuk, Private Placement, Syndication, Bilateral, Bridge and Club structures, Bond issuance and IPO. Proficiency in regulatory and compliance requirements for a listed company, including KYC and AML specialism. Strong communication and interpersonal skills. Experience in developing and implementing treasury policies, procedures, and controls to ensure compliance with regulatory requirements and best practices. Strong Excel skills. ERP knowledge, preferably SAP.<br><br>Required Competencies:<br><br>Resilience and agility AI Fluency Execution Leadership Banking Relationships Credit Analysis Foreign Exchange Management Debt Management Equity Financing Communication and influence LMA documentation Provide Direction

Overview The IT Manager is responsible for the day to day operation, reliability, and security of the organization's IT services, infrastructure, and end user technology. The role owns the IT service management framework, the Microsoft 365 and Windows estate, and the corporate network, and is accountable for service levels, change and asset governance, vendor performance, budget, and the continuous improvement of IT operations across all sites.<br>Key Responsibilities Own the ITSM framework end to end, covering incident, request, problem, change, and asset management, and drive measurable improvement in SLA attainment and first contact resolution. Administer and govern the service desk platform (Manage Engine Service Desk Plus), including catalogues, workflows, approval routing, automation, and management reporting. Manage the Microsoft 365 tenant across Exchange Online, Share Point, Teams, Entra ID, and Intune, covering identity, licensing, device compliance, and data protection. Design, operate, and secure the corporate network, including LAN and WLAN, routing and switching, firewalls, VPN, and site to site connectivity across offices. Lead capacity, availability, and lifecycle planning for servers, endpoints, network hardware, and software licences. Define and enforce IT policies, standards, and operating procedures aligned to ISO 27001 controls and the organization's ISMS. Manage the IT budget, vendor contracts, renewals, and supplier performance against agreed service levels. Lead, coach, and develop the IT support and infrastructure team, setting objectives and owning escalation management. Run backup, disaster recovery, and business continuity testing for core systems, and verify recoverability against agreed RPO and RTO targets. Deliver IT projects such as migrations, rollouts, and new office setups on scope, schedule, and budget.<br>Required Skills Technical Skills Strong command of ITSM practice (ITIL) with hands on administration of a service desk platform such as Manage Engine Service Desk Plus. Deep expertise in Microsoft 365 administration, including Exchange Online, Share Point, Teams, Entra ID, Intune, and Defender. Windows Server, Active Directory, Group Policy, and hybrid identity management. Enterprise networking, including TCP/IP, VLANs, routing, switching, wireless, firewalls, and VPN. Endpoint management, patching, and software deployment at scale. Backup, replication, and disaster recovery tooling. Working knowledge of cloud infrastructure (Azure or AWS) and server virtualization. IT asset, configuration, and licence management, including CMDB discipline.<br>Soft Skills Ability to lead a distributed support team and hold vendors accountable to agreed service levels. Clear communication with business stakeholders, translating technical constraints into operational and commercial impact.<br>Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience.6 to 10 years in IT operations, including 3+ years managing an IT team or service desk function. Relevant certifications:ITIL 4 Foundation or Managing Professional Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Azure Administrator Associate (AZ-104) Cisco CCNA or equivalent networking certification

Company Description Sterling Restaurants W. L. L. has been serving the Qatar community since 1977, offering a broad range of cuisines from popular global and local brands. The company delivers exceptional dining experiences, catering to fast food, fine dining, and dessert preferences, ensuring something for everyone. With brands like Pizza Hut, Fuddruckers, Caravan Bukhara, and Coffee Beanery, Sterling Restaurants brings diverse flavors to various target segments. Owned by the Almuftah Group, a well-established family enterprise celebrating its 60th anniversary in 2023, the company continues to adapt to evolving market trends.<br>Role Description We are looking for an experienced IT Manager (Oracle Net Suite and Oracle Simphony) to manage the system implementation and integration in our Food & Beverage (F&B) operations. The ideal candidate will oversee the technical aspects of system deployment, ensure seamless system integration, and manage ongoing support to enhance operational efficiency. This role will collaborate closely with cross-functional stakeholders, platform providers, and technical teams to ensure system interoperability, data integrity, and alignment with business objectives. Qualifications: 5+ years of experience delivering Oracle Net Suite and Oracle Simphony projects. Proven experience in system implementation, integration, and post-deployment support. Strong understanding of F&B operations, including POS, inventory, and financial management. Excellent problem-solving skills and ability to troubleshoot system issues. Experience in training staff on new systems and technologies. Strong project management skills, including the ability to define project scope and meet deadlines.<br>Please share your CV to careers@almuftahsterling.com.

Job Purpose<br><br>The Rig Superintendent is a highly experienced and results-oriented leader within the Operations department, taking overall responsibility for the performance and profitability of assigned rigs. This leadership role encompasses Health, Safety, and Environment (HSE), maintenance, operations, personnel management (including subcontractors), and asset protection/management. The successful candidate will foster a culture of excellence that prioritizes safety and collaboration while building strong relationships with clients and internal stakeholders to ensure efficient, cost-effective project completion.<br><br>Key Roles & Responsibilities<br><br>As a Rig Superintendent, you will be primarily responsible for the overall supervision of rig activities. Key responsibilities include, but are not limited to: Drilling Operations & Well Completion: Overseeing and optimizing day-to-day drilling operations to ensure efficiency and technical success. Rig Management & Oversight: Managing the overall performance, profitability, and operational integrity of the assigned rigs. Quality Assurance & HSE: Upholding stringent quality assurance standards, ensuring compliance with HSE regulations, and leading safety initiatives across the operation. Personnel Management & Training: Leading, motivating, and managing multiple drilling crews (including subcontractors) and overseeing personnel training and development. Logistics & Support Services: Coordinating rig logistics, supply chains, and external support services to ensure uninterrupted operations. Client Relations & Business Development: Acting as the primary point of contact for clients on-site, building positive, long-lasting relationships, and addressing stakeholder needs effectively. Required Experience & Competencies experience in the oil field.<br><br>Relevant Experience<br><br> Proven track record of leading, managing, and motivating multiple drilling crews. Extensive, hands-on experience in managing all aspects of wellbore operations. Demonstrated ability to optimize drilling performance, reduce operational costs, and consistently meet project timelines. Strong understanding of HSE regulations and a proven, demonstrable commitment to safety leadership. Solid experience in building and maintaining positive client and internal stakeholder relationships.<br><br>Education & Qualifications<br><br> Basic Education: High School Diploma or equivalent; Any Graduation is accepted. Preferred Education: A Technical Degree or Diploma in Drilling Technology or a related engineering field is highly preferred.<br><br> Certifications<br><br> Well Control: Valid IWCF or IADC Well Control Certificate at the Supervisor Level. Additional: Other industry-recognized drilling and HSE certifications will be considered an asset.<br><br>Skills: on-site, building positive, long-lasting relationships

Job Description<br><br>We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.<br><br>This position is based at City Centre Rotana, Doha<br><br>As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as-<br><br> Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times Conduct regular training sessions with the assigned team in line with the departmental SOP’s Evaluate the performance of the assigned team and initiate internal development and promotions Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours Handle the welcome and seating of arriving guests with the assistance of the Hostess Maintain a professional and friendly relationship with the outlet patrons Establish and update the outlet’s database of regular guests Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards Be actively involved in the outlets promotional activities<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies-<br><br>Understanding Hotel Operations<br><br>Effective Communication<br><br>Planning for Business<br><br>Supervising People<br><br>Understanding Differences<br><br>Supervising Operations<br><br>Teamwork<br><br>Adaptability<br><br>Customer Focus<br><br>Drive for Results

Company Description Sterling Restaurants W. L. L. has been serving the Qatar community since 1977, offering a broad range of cuisines from popular global and local brands. The company delivers exceptional dining experiences, catering to fast food, fine dining, and dessert preferences, ensuring something for everyone. With brands like Pizza Hut, Fuddruckers, Caravan Bukhara, and Coffee Beanery, Sterling Restaurants brings diverse flavors to various target segments. Owned by the Almuftah Group, a well-established family enterprise celebrating its 60th anniversary in 2023, the company continues to adapt to evolving market trends.<br>Role Description We are looking for an experienced IT Manager (Oracle Net Suite and Oracle Simphony) to manage the system implementation and integration in our Food & Beverage (F&B) operations. The ideal candidate will oversee the technical aspects of system deployment, ensure seamless system integration, and manage ongoing support to enhance operational efficiency. This role will collaborate closely with cross-functional stakeholders, platform providers, and technical teams to ensure system interoperability, data integrity, and alignment with business objectives. Qualifications: 5+ years of experience delivering Oracle Net Suite and Oracle Simphony projects. Proven experience in system implementation, integration, and post-deployment support. Strong understanding of F&B operations, including POS, inventory, and financial management. Excellent problem-solving skills and ability to troubleshoot system issues. Experience in training staff on new systems and technologies. Strong project management skills, including the ability to define project scope and meet deadlines.<br>Please share your CV to careers@almuftahsterling.com.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.<br>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation and Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Location: Doha Type: Permanent Salary: Not Specified</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Nozomi DohaNozomi is an award-winning, contemporary Japanese lifestyle restaurant concept originating from London. Situated at Marsa Malaz Kempinski on The Pearl-Qatar, Nozomi Doha fuses high-end Japanese culinary artistry—including teppanyaki and sushi offerings—with a vibrant music program and sophisticated entertainment dining environment.<br><br>Role SummaryThe <strong>General Manager</strong> is responsible for leading all aspects of Nozomi Doha’s operations. This includes maintaining brand standards across culinary presentation and entertainment, driving revenue, optimizing operational profitability, managing high-profile guest relations, and cultivating a high-performing team in a luxury hospitality setting.<br>The Candidate must have a <strong>European Nationality</strong><br><br><br>1. Operations &amp; Brand Excellence<ul><li>Oversee day-to-day front-of-house (FOH) and back-of-house (BOH) operations to guarantee a seamless, high-energy guest experience.<br></li><li>Ensure the distinct Nozomi lifestyle concept—combining elevated Japanese dining, curated music, and dynamic atmosphere—is delivered consistently.<br></li><li>Enforce strict quality control standards across food preparation, beverage programs, teppanyaki counters, and service delivery.<br></li></ul>2. Financial Management &amp; Growth<ul><li>Drive venue profitability by managing P&amp;L statements, operational budgets, revenue forecasting, and cost controls (Labor &amp; COGS).<br></li><li>Identify commercial opportunities, guest spending patterns, and local market trends in Doha to maximize seat turnover and average spend per guest.<br></li><li>Collaborate with corporate leadership and marketing teams to execute brand campaigns, private dining promotions, and event bookings.<br></li></ul>3. Leadership &amp; Team Development<ul><li>Lead, mentor, and motivate a diverse international team of department heads, floor managers, culinary personnel, and service staff.<br></li><li>Direct recruitment, onboarding, performance reviews, and ongoing hospitality training programs tailored to ultra-luxury standards.<br></li><li>Foster an inclusive, high-accountability workplace culture aligned with international hospitality practices.<br></li></ul>4. Guest Experience &amp; VIP Relations<ul><li>Act as the primary ambassador for Nozomi Doha, building relationships with regulars, VIP guests, local dignitaries, and international travelers.<br></li><li>Monitor guest feedback across all touchpoints, resolving operational bottlenecks or service issues promptly.<br></li><li>Ensure strict adherence to local Qatari labor laws, food safety standards (HACCP), and licensing regulations.<br></li></ul> </div>

<p>Job Title: Hook-Up Manager Location: Onshore followed by Offshore Qatar Job Description: Mission Plan, coordinate and control the Hook-up phase of the project, in accordance with Client and contractual requirements, within time and cost constraints and in compliance with HSE and Quality procedures Express Hook-up needs during the E&amp;P phases (e.g., Make or Buy, Constructability, Material Management) identifying optimum balance amongn time, cost and feasibility Ensure offshore construction activities completion, effective handover to commissioning team and company final acceptance Tasks Ensure that HSE and Quality procedures for Hook-up activities are correctly implemented Ensure that Engineering disciplines are taking into account Hook-up requirements while developing detailed engineering deliverables, grant ing Hook-up material tagging and codification into material take off Define Hook-up Project Execution Plan, interfacing with Fabrication, T&amp;I and commissioning in line with Project requirements Support the Project Management T eam into the definition of Hook-up budget in line with the Project Execution Plan Support Project Control in definition of schedule, staffing plan and cost control report Define resources mobilization plan and ensure its implementation in cooperation with HR department Ensure that Subcontract specifications and Technical Bid Evaluation are developed in a timely manner and in compliance with the Hook-up execution strategy Ensure the preparation of Hook-up document list and Hook-up procedures and specifications by Project Hook-up lead Participate or delegate participation to Hook-up team to engineering reviews (HAZID, Constructability, 3D model reviews, etc.) Ensure that Hook-up Planning and Control detailed activities are performed through Hook-up Planning and Control system Ensure that Hook-up requirements relevant to Welding, Painting &amp; Coating and Quality Control activities are analysed and that any special requirement is addressed in timely and effective manner, ahead the offshore campaign Develop in cooperation with Fabrication a carry-over analysis aimed to minimize project disruptions due to non-completed activities in Fabrication Yard Ensure in cooperation with Yard Project Manager that material management procedures are defined and enforced Coordinate t he Hook-up Offshore Team in order to ensure a smooth offshore campaign completion Represent Saipem towards Clients, Partners and Subcontractors managing contractual aspects relevant to Hook-up phase Ensure the implementation of methodologies related to risk and knowledge management and to Saipem Golden and Silver Rules Contribute into the preparation of project lessons learnt guaranteeing the monitoring of hook-up performance to capitalize experiences and identifying areas of improvement Support the project management functions in identifying and assessing any potential variation from contract Ensure that Hook-up team liaising with Project Control provides progress data in a timely and effective manner and review overall outcome</p><p><strong>Desired Candidate Profile</strong></p><p>Master's Degree/bachelor s degree in: Engineering</p><p>10 years of experience as a Hook-Up Manager within the oil and gas industry</p><p>English Language skills required (and any other specified by Project)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><u><strong>Role Summary:</strong></u></p><br><br><p>As an <strong>Account Manager </strong>at Talabat <strong>(Qatar),</strong> you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><br><br><p><strong><u>What's On Your Plate:</u></strong></p><br><br><p><strong>Partner Relationship Management:</strong></p><br><br><ul><li><p>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</p><br><br></li><li><p>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</p><br><br></li><li><p>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><br><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><br><ul><li><p>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</p><br><br></li><li><p>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</p><br><br></li><li><p>Conduct regular business reviews to align on results, opportunities, and growth plans.</p><br><br></li></ul><p><strong>Account Growth &amp; Optimization:</strong></p><br><br><ul><li><p>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</p><br><br></li><li><p>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</p><br><br></li><li><p>Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</p><br><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><br><ul><li><p>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</p><br><br></li><li><p>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><br><br></li></ul><p><strong>Contract Management &amp; Compliance:</strong></p><br><br><ul><li><p>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</p><br><br></li><li><p>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong><br> 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</p><br><br><ul><li>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Customer-first mindset with a strong focus on delivering value to partners.</li><li>Self-starter with the ability to work independently in a fast-paced environment.</li><li>Fluency in Arabic Language is a must</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 235686 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Customer Service <br> <br> <ul><li><span>Closing Date:</span> <span>2026-09-03</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>The Senior Commercial &amp; Contracts Manager will be responsible for the commercial and contractual administration of General Engineering Consultant (GEC) and construction contracts for major roads and infrastructure projects in Qatar. The role will oversee the complete commercial and contractual lifecycle of projects, including budgeting, cost estimating, procurement, tendering, contract administration, change management, claims, commercial risk management, payments, and final close-out.</p><br><p>The successful candidate will have extensive experience in roads and infrastructure projects, with strong knowledge of Qatar’s Public Works Authority (PWA) procedures, Qatar Government requirements, PWA Conditions of Contract, and QCS 2014.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Administer GEC and construction contracts in accordance with contractual requirements, PWA procedures, and applicable Qatar regulations.</li><li>Lead the procurement of construction and consultancy contracts through competitive open tendering processes.</li><li>Review and provide input on tender documentation, including ITT, Particular Conditions of Contract, Scope of Work, Authority Requirements, Form of Tender, Contract Particulars, Pricing Preambles, Bills of Quantities, insurances, nominated suppliers, and subcontractors.</li><li>Review preliminary and final project cost estimates and provide independent estimates for new works.</li><li>Support the preparation and evaluation of tender reports for submission to the Tenders and Auctions Committee.</li><li>Identify, assess, manage, and control commercial and contractual risks throughout the project lifecycle.</li><li>Resolve commercial and contractual issues in coordination with Project Managers, design teams, GECs, contractors, and relevant stakeholders.</li><li>Administer GEC contracts, including guarantees, personnel, insurances, changes, claims, addenda, disputes, penalties, KPIs, notices, and other contractual matters.</li><li>Administer construction contracts, including contractor guarantees, collateral warranties, appointment of engineers and sub-representatives, key personnel, key stages, KPIs, penalties, notices, and contractual compliance.</li><li>Manage the complete change management process from Change Request through assessment, approval, and issuance of Variation Orders.</li><li>Review and manage variations, impact assessments, value engineering proposals, provisional sums, prime cost sums, and other commercial changes.</li><li>Administer contractual claims, including assessment, negotiation, recommendation, and resolution.</li><li>Manage contractual and commercial correspondence, notices, and contractor notices of dissatisfaction.</li><li>Administer project payments and ensure compliance with contractual and financial requirements.</li><li>Monitor project budgets, costs, commitments, forecasts, and commercial performance.</li><li>Ensure compliance with applicable PWA Circulars and update contract administration practices accordingly.</li><li>Prepare, review, and issue contractual and internal PWA correspondence.</li><li>Prepare and present commercial reports, dashboards, and presentations for PWA management.</li><li>Prepare and review weekly and monthly commercial and project progress reports.</li><li>Identify issues that may affect successful project delivery and escalate them to the Head of Section and relevant management.</li><li>Lead commercial close-out activities, including final accounts, outstanding claims, contractual obligations, and completion documentation.</li><li>Mentor and provide guidance to junior commercial and contracts staff.</li><li>Perform other duties and responsibilities as assigned by management.</li></ul><p><strong>Stakeholder Management</strong></p><br><ul><li>Work collaboratively with the Commercial Specialist, Area Head of Section, Senior Project Managers, design teams, stakeholder teams, and GEC commercial and planning teams.</li><li>Coordinate with relevant PWA departments, including Engineering Services, Finance, Legal, and other government stakeholders.</li><li>Maintain effective communication with consultants, contractors, suppliers, and project stakeholders to resolve commercial, contractual, procurement, estimating, and reporting matters.</li></ul><br>Qualifications<br><ul><li>Minimum 20 years of relevant professional experience in commercial management, contracts administration, quantity surveying, cost management, or a related discipline.</li><li>Demonstrated experience in roads and infrastructure projects is mandatory.</li><li>Significant experience in the commercial and contractual administration of major infrastructure projects.</li><li>Proven experience managing both consultancy/GEC and construction contracts.</li><li>Previous experience working on Qatar/PWA projects is highly desirable.</li><li>Strong working knowledge of PWA procedures, Qatar Government requirements, PWA Conditions of Contract, and QCS 2014.</li><li>Extensive experience in tendering, procurement, cost estimating, contract administration, variations, claims, change management, and commercial close-out.</li><li>Strong understanding of contractual risk management, dispute resolution, and commercial reporting.</li><li>Excellent negotiation, communication, analytical, and stakeholder management skills.</li><li>Strong leadership capability with experience mentoring and guiding commercial teams.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.&nbsp;<br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.&nbsp;<br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining &amp; Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Guest Services and Front Desk Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Assists with energy conservation efforts by monitoring compliance during property tours.<br>Ensuring and Providing Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Maintains high visibility in public areas during peak times.<br>• Provides immediate assistance to guests as requested.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Records guest issues in the guest response tracking system.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>