Programming in Qatar

<strong>What You’ll Do?<br><br></strong>The Sales Executive will support and generate STANLEY sales from Channel Partners in the Trade in Qatar. The job role involves setting and meeting sales targets for a specific territory, managing commercial business objectives, developing communication strategies to improve relationships with trade partners, managing operational requirements of the market, presenting to key accounts, exploring new distribution channels, and implementing actions based on market requirements.<br><br>He will be responsible to drive all product promotions, brand management and consistently maintain merchandising standards; develop, manage, and implement sales projects that drive acquisition of customers, branding and POS communication across all channels.<br><br><strong>Responsibilities:<br><br><br></strong><ul><li>Drive sales through our partners in Qatar to the trade channel and ensure achievement of targets i.e., monthly, quarterly, annually through development, effective participation and coordination of sales strategies and activities. </li><li>Scope for additional opportunities that can give incremental growth – related to product expansion and / or distribution channel expansion. </li><li>Develop, supervise, co-ordinate and participate in sales and promotion programs aimed at market penetration, acquisition, and growth. </li><li>Liaise with End User team to ensure fulfilment of orders through the channel partners to End Users. </li><li>Monitor sales and market share and implement strategies to counter downturns. </li><li>Manage the briefing process, day-to-day evaluation, co-ordination and control of support agencies in delivering campaigns. </li><li>Manage marketing support and promotion materials. </li><li>Develop branding communication specifically to channels. </li><li>Effectively monitor and control sales programs and projects. </li><li>Execute projects aimed at quality acquisition, growth and retention of customers. </li><li>Advise on appropriate products for the market. </li><li>Drive customer satisfaction. </li><li>Ensure application of company values on work activities. <br><br><br></li></ul><strong>What we need?<br><br></strong>The ideal candidate should have excellent customer focus and key account management skills, work well in a team, and engage in cross-functional support. They must demonstrate planning and implementation abilities, personal and professional integrity, and possess high drive, energy, enthusiasm, and determination to succeed.<br><br>Experience in planning sales promotions, activations, and merchandising is essential, along with strong relationship-building skills to interact with clients at various levels and collaborate with dealers and customers. Additionally, the candidate should have commercial awareness to identify market opportunities and the ability to learn and research new strategies for market penetration and revenue growth.<br><br><br><ul><li>Education: Bachelor’s degree in business, economics, sales, or marketing with at least 3 years of relevant experience in sales distribution, channel execution, and administration. </li><li>Interpersonal Skills: Excellent skills for representing the organization at public events, media engagements, product launches, demonstrations, and trade shows. </li><li>Planning &amp; Organization: Strong abilities to manage multiple tasks and track customer and product information effectively. </li><li>Communication Skills: Proficient in conveying information to customers, suppliers, and team members. </li><li>Teamwork: Essential for driving conversions and collaborating on events, blitzes, and training. </li><li>Coordination Skills: Key to managing and motivating other functions (e.g., sales/supply chain) to meet targets and achieve outcomes. </li><li>Computer Skills: Competent in generating reports, analyzing marketing metrics, extracting data, and using e-commerce platforms and social media for customer engagement and product promotion. <br><br><br></li></ul><strong><em>We Don’t Just Build The World, We Build Innovative Technology Too.<br><br></em></strong>Joining the Stanley Black &amp; Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.<br><br><strong>Who We Are<br></strong>We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers &amp; greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.<br><br><strong>Global Benefits &amp; Perks<br></strong>You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.<br><br><strong>What You’ll Also Get<br></strong>Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.<br><br><strong>Learning &amp; Development: <br><br></strong>Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).<br><br><strong>Diverse &amp; Inclusive Culture:<br><br></strong>We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.<br><br><strong>Purpose-Driven Company:<br><br></strong>You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

Do you enjoy being part of a successful team?<br><br>Would you like to take ownership of a team delivering service to our customers?<br><br>Partner with the best<br><br>As a Rotor Balancer, you will work with respective cell leader of the Qatar Service Center to make sure all Baker Hughes standards and Organizational needs are met. You will also be responsible for Perform balancing, machining, mechanical balancing related activities on the gas Turbine rotors and components in the organization.<br><br>Essential Functions (Responsibilities):<br><br><br> Operating dynamic balance machine (Horizontal / Vertical) to locate points of imbalance on parts, such as rotors, compressor discs, shaft, impeller wheels and balances parts by removing excess metal, using hand tools and power tools, or adding weights. Operating Turning, Drilling, Milling, Grinders, and boring activities to required specifications and performing assembly & disassembly of rotors (Gas Turbine / Compressor). Performing visual dye penetrant inspection and dimensional, run out (Mechanical & Electrical) and visual inspections of rotors / Gas Turbine related components. Completing required documentation with accurate information such as routers / job card, labor reporting, checklist, and inspection reports. Performing preventive and breakdown maintenance of machines, balancing facility and all its auxiliaries. Maintain a clean work area and contribute towards overall housekeeping efforts and other duties as needed Updates digital shop systems related to assigned work (Digital Work Order, Time Vouchering, Operation completion) Ensure the work area is compliance with HSE requirement Full compliance with BH Policies / Procedures<br><br><br>Fuel your passion<br><br>To be successful in this role you will:<br><br><br> Hold a Diploma in Engineering from an accredited Institute or college or Highschool. Have minimum 8+ Years of relevant experience in balancing, machining, mechanical balancing related activities on the gas Turbine rotors and components. Have experience in dynamic balancing processes and machine operation (Horizontal & Vertical) using belt / coupling drive. Have understanding of engineering drawings & specifications. Have Rotor disassembly / assembly knowledge<br><br><br>Desired Characteristics:<br><br><br> Basic understanding of industrial safety Basic technical understanding of manufacturing equipment Basic understanding of tool and gauge handling Overhead crane operations Flexible working hours Self-starter, able to work with limited supervision Good learner & Problem solver Strong teamwork skills Fluent written and spoken English<br><br><br>Work in a way that works for you<br><br>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.<br><br>Working with us<br><br>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.<br><br>Working for you<br><br>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<br><br><br>Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits<br><br><br>The Baker Hughes internal title for this role is: ARMO Tech - Assem II<br><br>About Us:<br><br>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.<br><br>Join Us:<br><br>Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.<br><br>Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.<br><br>R167601

<p><strong>About the Company</strong></p><p><br></p><p>One of the Qatar leading government entity is are looking for a qualified and results driven Buyer to join our Supply Chain Department.</p><p><strong>About the Role</strong></p><p>The successful candidate will support the execution of end-to-end procurement activities, ensuring the timely and cost-effective acquisition of goods and services in compliance with organizational policies, contractual requirements, and applicable Qatari procurement regulations. The role will be actively involved in purchase requisitions and orders, RFQs, tendering, supplier evaluation and negotiation, contract administration, procurement reporting, stakeholder coordination, and the maintenance of accurate procurement documentation. We are seeking a commercially focused procurement professional with strong negotiation, analytical, tendering, contract-management, and stakeholder-engagement capabilities who can contribute to efficient, compliant, and value-driven procurement operations.</p><p><strong><em><u>Key Accountabilities &amp; Activities</u></em></strong></p><p><strong><em>Procurement Execution</em> </strong></p><ul><li>Manage end-to-end procurement processes from Purchase Request (PR) to Purchase Order (PO).</li><li>Prepare and issue Requests for Quotation (RFQs), evaluate supplier responses, and support award recommendations.</li><li>Negotiate pricing, delivery terms, and payment conditions with suppliers to ensure value for money.</li><li>Issue and monitor Purchase Orders and Blanket Purchase Agreements in line with approved procedures.</li></ul><p><strong><em>Tendering &amp; Contract Support</em></strong></p><ul><li>Assist in reviewing scopes of work and specifications to ensure clarity and compliance.</li><li>Support tendering activities in accordance with Law No. 24 of 2015 on Tenders &amp; Auctions and its amendments.</li><li>Coordinate with stakeholders to ensure timely submission and evaluation of tenders.</li><li>Manage contract documentation, including variation orders, performance bonds, and contract close-out procedures.</li></ul><p><strong><em>Reporting &amp; Data Documentation </em></strong></p><ul><li>Maintain accurate procurement records and update master data related to tenders and contracts.</li><li>Compile routine and ad-hoc reports for management review.</li><li>Ensure proper archiving of procurement documents (both soft and hard copies) in compliance with internal guidelines.</li><li>Use IMS-approved forms and templates for all procurement activities.</li></ul><p><strong>Stakeholder Engagement &amp; Compliance</strong></p><ul><li>Liaise with internal departments to understand procurement needs and ensure alignment with contract planning.</li><li>Provide updates to end users on the status of their procurement requests.</li><li>Identify process improvement opportunities based on stakeholder feedback.</li><li>Ensure procurement activities adhere to internal policies and regulatory requirements.</li><li>Perform any other tasks assigned by the Head of Contracts Planning &amp; Management.</li></ul><p><strong>Systems &amp; Processes</strong></p><ul><li>Implement approved departmental policies, procedures, and frameworks to ensure consistent, controlled, and high-quality execution of treasury operations, aligned with best-in-class service standards.</li><li>Promote cost-effective utilization of financial and operational resources, minimizing waste and controlling unnecessary expenditures.</li><li>Contribute to continuous improvement by sharing insights and recommendations to streamline treasury processes, enhance efficiency, and drive organizational performance.</li></ul><p><strong>HSE &amp; Risk Management </strong></p><ul><li>Adhere to all relevant QHSSE procedures, instructions, and controls so that entity provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.</li><li>Follow all relevant safety, quality and environmental management policies, procedures, and controls to guarantee employee safety, delivery of high-quality products/services and a responsible environmental attitude.</li></ul><p><strong>People Management</strong></p><ul><li>Assist in the development plans and performance management of direct reports to meet the entity objectives.</li></ul><p><strong>Principles &amp; Values </strong></p><ul><li>Act consistently in accordance with clear ethics and values while using diversity for the good of individuals and the organization.</li></ul><p><strong>Other Responsibilities </strong></p><ul><li>Assume or accept any other responsibilities as assigned by the direct supervisor within the position role and responsibility.</li></ul><p><br></p><p><strong>Qualifications</strong></p><p><em>Qualifications/Requirements</em></p><p><strong><em>Experience </em></strong></p><ul><li>3 - 5 years of related experience of which a minimum of 1 year should be in a similar position / responsibility, preferably in a similar Industry.</li></ul><p><strong>Education and Certification</strong></p><ul><li>Diploma with any specialized certificate in Business Studies (bachelor’s degree in engineering preferred).</li></ul><p><strong>Required Skills:</strong></p><p><strong>Job specific Technical Skills </strong></p><ul><li>Market Intelligence</li><li>Good understanding of difference suits of contracts</li><li>Procurement Analytics and Supply Chain Principles</li><li>Commercial Understanding</li><li>Negotiations</li><li>Tendering, Awarding and Post Contracts Administration</li><li>Contracts and Purchasing management.</li><li>Risk Management</li><li>Strategic Sourcing</li><li>Category Management</li><li>Expert in Benchmarking</li><li>Expert in Marketing feedback analysis Intelligence</li><li>Expert knowledge of latest INCOTERMS, Inventory management, MSDS</li><li>Systems Data mining</li></ul><p><strong><em>Language</em></strong></p><ul><li>Required – English (Proficient)</li></ul><p><strong>Preferred Skills</strong></p><ul><li><em>Language</em></li><li>Optional – Arabic (Proffered)</li></ul>

<p>We are seeking an experienced and visionary Senior Construction Manager with substantial building and infrastructure sector experience to lead large-scale construction projects from inception through commissioning. The ideal candidate will bring a detail-oriented approach, innovative problem-solving abilities, and a commitment to delivering projects on time and within budget whilst maintaining the highest standards of quality and safety.</p><p><strong>Design Phase Services</strong></p><ul><li>Support development of project requirements and conduct constructability reviews, identifying risks to project cost and schedule</li><li>Assist in identifying long-lead items and participate in value engineering efforts to optimise project outcomes</li><li>Review design and construction drawings for compliance with project requirements and sector-specific standards</li><li>Participate in risk identification and mitigation planning, and develop baseline schedules with regular progress updates</li><li>Participate in criticality assessments to identify critical design and construction aspects requiring oversight</li></ul><p><strong>Construction Phase Services</strong></p><ul><li>Lead and coordinate the site project team under client direction, providing oversight of the general contractor and key subcontractors</li><li>Attend construction status meetings and coordinate with owners, architects, and contractors to address project-specific issues</li><li>Review construction progress and schedule alignment with actual field production, coordinating with cost and scheduling representatives for reporting</li><li>Support observation, issue tracking, and punch-list coordination with architects and engineers</li><li>Oversee in-process and final inspections, testing activities, and ensure project documentation is properly maintained</li></ul><p><strong>Stakeholder Coordination &amp; Management</strong></p><ul><li>Liaise effectively with external vendors, architects, engineers, suppliers, and general contractors</li><li>Interface with local authorities on site development, utility tie-ins, and permitting issues</li><li>Develop and maintain strong working relationships with all project team members, fostering collaboration across disciplines</li><li>Communicate project status, risks, and solutions with clarity and professionalism to all stakeholders</li></ul><p><strong>Quality &amp; Compliance</strong></p><ul><li>Ensure compliance with applicable building codes, standards, and infrastructure-specific regulations</li><li>Demonstrate strong working knowledge of safety in design and health and safety regulations for construction sites</li><li>Review product data submittals and requests for information in coordination with technical reviewers</li><li>Maintain SOX control responsibilities where applicable</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 20 years of comprehensive project management and on-site delivery experience across complex, large-scale projects</p><p>Minimum 5 years of mandatory experience in the GCC region, including Qatar or similar international markets</p><p>Proven track record managing large-scale, ground-up projects from inception through completion</p><p>Strong background in budget management, cost control, and schedule management</p><p>Demonstrated expertise in feasibility assessments, risk identification, and vendor coordination</p><p>In-depth knowledge of project delivery methodologies, health and safety regulations, and regulatory compliance requirements specific to GCC jurisdictions</p><p>Exceptional leadership and team coordination abilities</p><p>Excellent communication and interpersonal skills with stakeholder-facing capability</p><p>Strong analytical and problem-solving capabilities with ability to inject value and create innovative solutions</p><p>Proficient to expert-level experience with Microsoft Office tools (MS Project, Excel, Word, PowerPoint)</p><p>Contract management, negotiation, and conflict resolution abilities</p><p>Ability to work efficiently in fast-paced, dynamic environments</p><p>Bachelor's degree in Project Management, Engineering, or equivalent professional experience</p><p>Relevant health and safety certification recognized in the GCC region</p>

<p>We are seeking an experienced and visionary Senior Construction Manager with substantial building and infrastructure sector experience to lead large-scale construction projects from inception through commissioning. The ideal candidate will bring a detail-oriented approach, innovative problem-solving abilities, and a commitment to delivering projects on time and within budget whilst maintaining the highest standards of quality and safety.</p><p><strong>Design Phase Services</strong></p><ul><li>Support development of project requirements and conduct constructability reviews, identifying risks to project cost and schedule</li><li>Assist in identifying long-lead items and participate in value engineering efforts to optimise project outcomes</li><li>Review design and construction drawings for compliance with project requirements and sector-specific standards</li><li>Participate in risk identification and mitigation planning, and develop baseline schedules with regular progress updates</li><li>Participate in criticality assessments to identify critical design and construction aspects requiring oversight</li></ul><p><strong>Construction Phase Services</strong></p><ul><li>Lead and coordinate the site project team under client direction, providing oversight of the general contractor and key subcontractors</li><li>Attend construction status meetings and coordinate with owners, architects, and contractors to address project-specific issues</li><li>Review construction progress and schedule alignment with actual field production, coordinating with cost and scheduling representatives for reporting</li><li>Support observation, issue tracking, and punch-list coordination with architects and engineers</li><li>Oversee in-process and final inspections, testing activities, and ensure project documentation is properly maintained</li></ul><p><strong>Stakeholder Coordination &amp; Management</strong></p><ul><li>Liaise effectively with external vendors, architects, engineers, suppliers, and general contractors</li><li>Interface with local authorities on site development, utility tie-ins, and permitting issues</li><li>Develop and maintain strong working relationships with all project team members, fostering collaboration across disciplines</li><li>Communicate project status, risks, and solutions with clarity and professionalism to all stakeholders</li></ul><p><strong>Quality &amp; Compliance</strong></p><ul><li>Ensure compliance with applicable building codes, standards, and infrastructure-specific regulations</li><li>Demonstrate strong working knowledge of safety in design and health and safety regulations for construction sites</li><li>Review product data submittals and requests for information in coordination with technical reviewers</li><li>Maintain SOX control responsibilities where applicable</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 20 years of comprehensive project management and on-site delivery experience across complex, large-scale projects</p><p>Minimum 5 years of mandatory experience in the GCC region, including Qatar or similar international markets</p><p>Proven track record managing large-scale, ground-up projects from inception through completion</p><p>Strong background in budget management, cost control, and schedule management</p><p>Demonstrated expertise in feasibility assessments, risk identification, and vendor coordination</p><p>In-depth knowledge of project delivery methodologies, health and safety regulations, and regulatory compliance requirements specific to GCC jurisdictions</p><p>Exceptional leadership and team coordination abilities</p><p>Excellent communication and interpersonal skills with stakeholder-facing capability</p><p>Strong analytical and problem-solving capabilities with ability to inject value and create innovative solutions</p><p>Proficient to expert-level experience with Microsoft Office tools (MS Project, Excel, Word, PowerPoint)</p><p>Contract management, negotiation, and conflict resolution abilities</p><p>Ability to work efficiently in fast-paced, dynamic environments</p><p>Bachelor's degree in Project Management, Engineering, or equivalent professional experience</p><p>Relevant health and safety certification recognized in the GCC region</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Duty Manager ensures the overall functioning of the hotel during specific shifts, ensuring the smooth operation of all departments and addressing any issues or emergencies that may arise. They are responsible for managing staff, handling guest inquiries and complaints, and ensuring compliance with hotel policies and procedures. Additionally, Duty Managers supervise the front office, housekeeping, security, and maintenance teams, providing guidance and support to ensure guest satisfaction and safety. They also play a key role in coordinating with other departments, such as food and beverage, to ensure seamless guest experiences and efficient operations throughout the hotel. Ultimately, Duty Managers strive to maintain high standards of service and hospitality while maximizing revenue and minimizing disruptions during their assigned shifts. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Supervise and manage the overall operations of the hotel during assigned shifts, ensuring smooth and efficient functioning of all departments.</p><br> <p>Act as the point of contact for guests, handling inquiries, requests, and complaints promptly and professionally to ensure guest satisfaction.</p><br> <p>Coordinate and oversee the work of front office, housekeeping, security, and maintenance staff, providing guidance, support, and direction as needed.</p><br> <p>Ensure compliance with hotel policies, procedures, and safety standards, conducting regular inspections and audits to maintain quality and consistency.</p><br> <p>Manage room inventory and occupancy levels, making adjustments as necessary to maximize revenue and optimize guest satisfaction.</p><br> <p>Respond to emergencies, incidents, and security concerns, taking appropriate action to ensure the safety and well-being of guests and staff.</p><br> <p>Coordinate with other departments, such as food and beverage, sales and marketing, and finance, to ensure seamless communication and collaboration in delivering exceptional guest experiences.</p><br> <p>Handle administrative tasks, such as preparing reports, updating records, and managing shift schedules, to support efficient hotel operations.</p><br> <p>Train and mentor staff, conducting regular performance evaluations and providing feedback to foster a culture of excellence and continuous improvement.</p><br> <p>Act as a role model and ambassador for the hotel, upholding its reputation and values while striving to exceed guest expectations and enhance the overall guest experience.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><ul> <li><span><span><span>Check billing instructions and monitors guest credit</span></span></span></li> <li><span><span><span>Analyse and approve discounts and rebates.</span></span></span></li> <li><span><span><span>Analyse the rate variance report to ensure rooms revenue control.</span></span></span></li> <li><span><span><span>Provide input into the development and implementation of the department’s policies, systems, processes and procedures, identifying potential areas of improvement, to support an efficient and effective operation.</span></span></span></li> <li><span><span><span>Ensure compliance with all relevant HSE&amp;E and QM policies, procedures and controls across the department to guarantee employee safety, legislative compliance, delivery of high quality service standards and a responsible environmental attitude.</span></span></span></li> </ul> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>In-depth knowledge of hotel operations, including front office procedures, housekeeping standards, safety protocols, and guest service principles.</p><br> <p>Strong leadership and management skills to effectively supervise and coordinate the work of multiple departments and staff members during assigned shifts.</p><br> <p>Excellent communication and interpersonal skills to interact with guests, colleagues, and other stakeholders in a professional and courteous manner.</p><br> <p>Problem-solving abilities to quickly address and resolve issues, emergencies, and guest concerns while maintaining composure and professionalism.</p><br> <p>Attention to detail and organizational skills to manage multiple tasks, prioritize responsibilities, and ensure the smooth operation of the hotel during busy or challenging periods.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Front Desk Operations L2<br>Hotel bookings L2<br>Regulatory Compliance L2<br>Agility<br>Hotel Management Standards and Procedures L2<br>AI Fluency<br>Guest Relations L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Job Description Job Summary We are seeking a warm, proactive, and service-oriented Guest Experience Agent to deliver exceptional guest service at Our Habitas Ras Abrouq , ensuring every guest enjoys a seamless, personalized, and memorable stay in our remote luxury desert environment. Reporting to the Front Office Manager or Guest Experience Manager, the Guest Experience Agent is responsible for providing outstanding service throughout the guest journey, from pre-arrival to departure. This role plays a key part in creating meaningful guest experiences by anticipating needs, resolving concerns efficiently, and ensuring every interaction reflects the brand's values and hospitality standards. The Guest Experience Agent will work closely with all resort departments to coordinate guest requests, provide local knowledge, and ensure operational excellence across all touchpoints. This position requires excellent communication skills, attention to detail, and a genuine passion for creating unforgettable guest experiences.</span></p><p>Key Responsibilities</p><ul><li>Deliver warm, personalized, and professional service to guests throughout their stay.</li><li>Welcome guests upon arrival, assist with check-in and check-out procedures, and ensure a smooth arrival and departure experience.</li><li>Respond promptly to guest inquiries, requests, and concerns while ensuring timely follow-up and resolution.</li><li>Coordinate guest requests with Housekeeping, Food &amp; Beverage, Engineering, Spa, Activities, and other departments to ensure seamless service delivery.</li><li>Maintain accurate guest profiles, preferences, and special requests within the property management system.</li><li>Provide knowledgeable recommendations on resort facilities, dining experiences, wellness offerings, local attractions, and activities.</li><li>Proactively anticipate guest needs and identify opportunities to enhance their stay through personalized service.</li><li>Handle guest feedback professionally, resolving issues efficiently and escalating concerns when appropriate.</li><li>Ensure all guest interactions reflect Our Habitas brand standards and luxury hospitality expectations.</li><li>Assist in organizing special occasions, celebrations, VIP arrivals, and personalized guest experiences.</li><li>Support daily front office and guest services operations while maintaining high standards of presentation and professionalism.</li><li>Maintain accurate records of guest requests, incidents, and service recovery actions for reporting purposes.</li><li>Collaborate with department heads to ensure operational readiness and exceptional guest satisfaction.</li><li>Promote resort experiences, activities, and services to maximize guest engagement and enhance the overall experience.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A passionate hospitality professional with outstanding interpersonal and communication skills, dedicated to creating memorable experiences for every guest.</li><li>You thrive in a dynamic luxury hospitality environment and naturally build genuine connections through warm, attentive, and personalized service.</li><li>You are highly organized, adaptable, and solution-oriented, with the ability to anticipate guest needs and respond with professionalism and care.</li><li>You take pride in delivering exceptional service, maintaining attention to detail, and contributing to a collaborative team culture in a remote luxury resort setting.</li><li>You are not just welcoming guests you are creating meaningful moments and unforgettable experiences that define the spirit of Our Habitas Ras Abrouq .</li><li>Minimum Requirements</li><li>2 - 3 years of experience in Front Office, Guest Relations, Guest Services, or a similar customer-facing role, preferably within a luxury hotel or resort environment.</li><li>Strong understanding of luxury hospitality standards and exceptional guest service principles.</li><li>Excellent verbal and written communication skills with a warm, professional, and guest-focused approach.</li><li>Experience using Property Management Systems (PMS) and Microsoft Office applications; knowledge of Opera Cloud or similar systems is an advantage.</li><li>Strong problem-solving abilities with the confidence to handle guest requests, concerns, and service recovery effectively.</li><li>Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to work collaboratively with cross-functional teams to deliver seamless guest experiences.</li><li>A positive, proactive, and adaptable attitude with exceptional attention to detail.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Ability to work flexible shifts, including weekends and public holidays, in a remote luxury resort environment.</li><li>Passion for creating memorable guest experiences while embracing the values of sustainability, wellness, and authentic hospitality.</li></ul><p></p></section>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The overall role for the position is to assist SVP/ VP to drive cultural change around Lean across QNB Group. The incumbent will be responsible for leading and managing the Group’s Lean and Six Sigma agenda under the Innovation department. Responsibility includes owning, leading and managing selected portfolio of Lean projects across QNB Group’s international network with minimal supervision.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: - Deliver and execute on the initiation, execution and implementation of operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope and support divisions within QNB Group - Assist the VP to develop and deploy Lean/ Six Sigma/ Change Management standards and the process improvement methodology within QNB Group - Contribute to develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis - Implements KPI’s and best practices for Assistant Vice President, Lean Transformation role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure relevant training and coaching on the methodology to designated multipliers within the organization - Drive operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope, with a focus on customer orientation, service and service quality - Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions and - Deliver training and coaching of others in applying Lean/ Six Sigma and process reengineering methodology - Assist in creating awareness within QNB Group for client orientation, quality and efficiency - Establish and maintain strong working relationships and support units within QNB Group with regards to operational excellence, reengineering and end-to-end process improvement initiatives as well as with regards to Lean/ Six Sigma tools - Identify new solutions or processes into ongoing operations within QNB Group. Internal (Processes, Products, Regulatory): - Interact with SVP/ VP Lean Transformation to obtain new process improvement mandates and participate in project idea generation, selection and scoping - Support the business and support divisions in successfully managing and leading the implementation of strategic initiatives under his/ her scope - Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process improvement initiatives - Manage or assist the VP to manage multiple projects and/ or assume the role of leading a larger projects under his/ her scope - Direct and control all work performed within the project framework of the DMAIC phases - Ensure projects under his/ her scope remain on time, on budget and deliver expected results - Ensure industry best practices and standards within the execution of process improvement assignments - Evaluate data and trends to identify improvement opportunities and associated issues and risks and perform statistical process analyses - Provide advice, input and guidance to process improvement teams regarding change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis - Coach internal process improvement teams to further refine and develop Lean/ Six Sigma tools within QNB Group to improve the quality and service - Participate in the deployment of other performance improvement methodologies. Learning & Knowledge: - Identify related areas for professional self-development. Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills - Defines further training needs required and is responsible for career development of his subordinates - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education & Experience Requirements<br><br>Bachelor Degree from leading academic institution with focus on business administration<br><br> Minimum of 10 years’ experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multiskilling and transversal across functions) Strong operational and project management experience - Experience in directing and managing large projects as well as managing change Certified Lean Six Sigma Master Black Belt with minimum of 5 years’ experience and technical mastery Demonstrated track record using Lean Six Sigma Methodology principles and practices Minimum of two years’ experience as lead instructor to train Black Belts and/ or Green Belts Experience in coaching a minimum of five Lean Six Sigma projects from initiation to closure Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QIDCopy of Highest Education Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The overall role for the position is to assist SVP/ VP to drive cultural change around Lean across QNB Group. The incumbent will be responsible for leading and managing the Group’s Lean and Six Sigma agenda under the Innovation department. Responsibility includes owning, leading and managing selected portfolio of Lean projects across QNB Group’s international network with minimal supervision.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: - Deliver and execute on the initiation, execution and implementation of operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope and support divisions within QNB Group - Assist the VP to develop and deploy Lean/ Six Sigma/ Change Management standards and the process improvement methodology within QNB Group - Contribute to develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis - Implements KPI’s and best practices for Assistant Vice President, Lean Transformation role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure relevant training and coaching on the methodology to designated multipliers within the organization - Drive operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope, with a focus on customer orientation, service and service quality - Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions and - Deliver training and coaching of others in applying Lean/ Six Sigma and process reengineering methodology - Assist in creating awareness within QNB Group for client orientation, quality and efficiency - Establish and maintain strong working relationships and support units within QNB Group with regards to operational excellence, reengineering and end-to-end process improvement initiatives as well as with regards to Lean/ Six Sigma tools - Identify new solutions or processes into ongoing operations within QNB Group. Internal (Processes, Products, Regulatory): - Interact with SVP/ VP Lean Transformation to obtain new process improvement mandates and participate in project idea generation, selection and scoping - Support the business and support divisions in successfully managing and leading the implementation of strategic initiatives under his/ her scope - Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process improvement initiatives - Manage or assist the VP to manage multiple projects and/ or assume the role of leading a larger projects under his/ her scope - Direct and control all work performed within the project framework of the DMAIC phases - Ensure projects under his/ her scope remain on time, on budget and deliver expected results - Ensure industry best practices and standards within the execution of process improvement assignments - Evaluate data and trends to identify improvement opportunities and associated issues and risks and perform statistical process analyses - Provide advice, input and guidance to process improvement teams regarding change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis - Coach internal process improvement teams to further refine and develop Lean/ Six Sigma tools within QNB Group to improve the quality and service - Participate in the deployment of other performance improvement methodologies. Learning & Knowledge: - Identify related areas for professional self-development. Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills - Defines further training needs required and is responsible for career development of his subordinates - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education & Experience Requirements<br><br>Bachelor Degree from leading academic institution with focus on business administration<br><br> Minimum of 10 years’ experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multiskilling and transversal across functions) Strong operational and project management experience - Experience in directing and managing large projects as well as managing change Certified Lean Six Sigma Master Black Belt with minimum of 5 years’ experience and technical mastery Demonstrated track record using Lean Six Sigma Methodology principles and practices Minimum of two years’ experience as lead instructor to train Black Belts and/ or Green Belts Experience in coaching a minimum of five Lean Six Sigma projects from initiation to closure Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QIDCopy of Highest Education Certificate

Job Description<br><br>Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.<br><br>Main Responsibilities Include<br><br> Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards. Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations. Identify corporate leads and build long-term relationships Drive online name mentions and promote customer feedback Understand the online guest’s feedback and explore options for improvement Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries Effectively communicate with all departments on all guests’ requests and complaints for smooth service delivery Ensure safety of all guest in line with the safety procedures and guideline.<br><br>Requirements<br><br>Customer-oriented approach<br><br> Excellent communication skills Strong attention to details Flexible, agile and able to work under pressure Ability to work both independently and in a team Proactive and excellent organizational skills Ability to provide exceptional customer service to our guests<br><br>You must have /be-<br><br> Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel. Knowledge of Opera (PMS Arabic Language- speaking,writing and reading<br><br>Benefits<br><br>We offer a competitive salary package, accommodation, transportation, medical insurance which includes dental, air tickets, and hours which offer you a work life balance.<br><br>Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas, then we will support you to do this.<br><br>At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.<br><br>We want Premier Inn to be a place where people’s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a ‘promote from within’ culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.<br><br>If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the "I'm interested" button and join the team!<br><br>check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final- final-class="lyte-button lyte Background Color Btn lyte Success" lyte-rendered="">

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.<br><br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region.<br><br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br><br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland.<br><br>What You'll Do<br><br>Maintain the standards, recipes, food consistency, and accuracy levels set by Kitopi and our brands while maintaining accuracy in the food production process in our central kitchen. Report to work on time and checks schedule the day before. Attend daily fifteen minutes training. Prepares the daily production is made accordingly Establish a par stock to avoid over production. Organizes coolers and freezers according to food safety standard. Checks if all equipment is in working condition Fills in cooler & freezer temperature log and takes action when needed. Maintains the highest quality and appearance of all food prepared. Maintains the sanitary standards and “Clean as you go” policy. Breaks down food after production and end of shift. Follows procedure regarding proper rotation, dating, labelling and covering. Follows procedures with the use of cleaning supplies. Performs other related tasks as assigned by management. Working hours as required to do your job but normally not less than 48 hours per week. Follow Kitopi and the brands’ standards.<br><br>Who Are We Looking For?<br><br>Experience - Previous experience working in similar environment, high volume catering background, preferred. Demonstrate a strong understanding of one or more of the following cuisines: Italian, Lebanese, Mexican, Bakery, Oriental, International, Butchery, Both hot and cold section. Skills and Knowledge: Strong Communication skills (verbal, listening, writing, innovative, pro-active and reliable. Able to work alone and within a team. Good level of English is essential. Quick Service Restaurant background will be an advantage<br><br>Recruitment Process and Timeline<br><br>First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.<br><br>So, what does it really mean to work at Kitopi?<br><br>We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.<br><br>Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.<br><br>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.<br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region.<br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland.<br>What You'll DoMaintain the standards, recipes, food consistency, and accuracy levels set by Kitopi and our brands while maintaining accuracy in the food production process in our central kitchen. Report to work on time and checks schedule the day before. Attend daily fifteen minutes training. Prepares the daily production is made accordingly Establish a par stock to avoid over production. Organizes coolers and freezers according to food safety standard. Checks if all equipment is in working condition Fills in cooler & freezer temperature log and takes action when needed. Maintains the highest quality and appearance of all food prepared. Maintains the sanitary standards and “Clean as you go” policy. Breaks down food after production and end of shift. Follows procedure regarding proper rotation, dating, labelling and covering. Follows procedures with the use of cleaning supplies. Performs other related tasks as assigned by management. Working hours as required to do your job but normally not less than 48 hours per week. Follow Kitopi and the brands’ standards. Who Are We Looking For? Experience - Previous experience working in similar environment, high volume catering background, preferred. Demonstrate a strong understanding of one or more of the following cuisines: Italian, Lebanese, Mexican, Bakery, Oriental, International, Butchery, Both hot and cold section. Skills and Knowledge: Strong Communication skills (verbal, listening, writing, innovative, pro-active and reliable. Able to work alone and within a team. Good level of English is essential. Quick Service Restaurant background will be an advantage Recruitment Process and Timeline<br>First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.<br>So, what does it really mean to work at Kitopi?<br>We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.<br>Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.<br>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.

<p>• Receive incidents and service requests through multiple communication channels, provide first-level assistance, and log, categorize, and prioritize all tickets in the ITSM tool, giving high priority to VIP users. <br></p><p>• Troubleshoot user issues by phone or other approved channels, escalate unresolved tickets to L2 support within agreed time limits, and create problem records when required. <br></p><p>• Manage tickets through to resolution and closure, keep users informed of progress, and issue outage notifications when requested. <br></p><p>• Continuously update the knowledge management database and FAQs with solutions, troubleshooting guidance, and information on recurring issues. <br></p><p>• Conduct user satisfaction surveys, report findings, and implement improvement plans based on feedback. Prepare reports covering ticket volumes, incident categories, open versus closed tickets, ticket aging, and SLA/KPI achievements. <br><br><br></p>Requirements<br><br><p>• <strong>University degree in Computer Science or Information Technology</strong> <br></p><p>• Must have *<strong><strong>ITIL Foundation certification</strong></strong>* . <br></p><p>• Must have *<strong><strong>Microsoft 365 certification.</strong></strong>* <br></p><p>• *<strong><strong>Minimum 3 years of relevant Helpdesk or Service Desk experience.</strong></strong>* <br></p><p>• Fluent in both *<strong><strong>Arabic and English,</strong></strong>* with strong written and verbal communication skills. <br><br><br><br></p>Benefits<br><br>Longterm<br><br><br>

Location: Doha, Qatar<br><br>Employment Type: Full-Time<br><br>Experience: 4–6 Years<br><br>About The Role<br><br>Our Client is looking for a commercially driven Customer Success Manager to own client revenue growth, product adoption, retention, and account success across enterprise accounts in Qatar and select GCC markets, including Saudi Arabia, Oman, Bahrain, and Kuwait.<br><br>This is a senior individual contributor role focused on managing strategic enterprise relationships, driving account expansion, and delivering measurable commercial outcomes. The ideal candidate will combine strong Customer Success expertise with a proven ability to manage revenue targets, identify growth opportunities, and engage effectively with executive-level stakeholders.<br><br>Key Responsibilities<br><br>Regional Commercial Growth & Revenue<br><br>Drive end-to-end client revenue growth across Qatar, Saudi Arabia, Oman, Bahrain, and Kuwait. Own and consistently deliver against revenue, retention, and account growth targets. Identify, negotiate, and close cross-sell and upsell opportunities within existing accounts. Develop account growth strategies aligned with client business objectives.<br><br>Redemption & Product Adoption<br><br>Develop a strong understanding of redemption categories, including travel, digital gift cards, experiences, and merchandise. Monitor and drive redemption volumes and overall platform adoption. Collaborate with client and internal Growth teams to tailor offerings to GCC consumer preferences. Identify opportunities to improve engagement, usage, and customer value.<br><br>Strategic Account Management<br><br>Own the post-sale lifecycle for large enterprise, banking, and government-linked clients. Develop and execute structured customer success and account plans. Ensure smooth client onboarding and ongoing adoption. Conduct regular Quarterly Business Reviews (QBRs) with key stakeholders. Proactively identify and mitigate retention and account risks. Build long-term relationships with senior and executive-level client stakeholders.<br><br>Stakeholder Management & Regional Expertise<br><br>Navigate regional procurement processes, governance requirements, and business practices across GCC markets. Build trusted relationships with clients and stakeholders across Qatar, Saudi Arabia, Oman, Bahrain, and Kuwait. Understand local business culture and relationship-driven decision-making processes.<br><br>Cross-Functional Collaboration<br><br>Partner with Product, Growth, Operations, Support, and other internal teams to resolve client issues. Provide actionable client feedback to influence product and roadmap improvements. Coordinate resolution of complex integration, operational, and service-related issues. Ensure client requirements are effectively communicated and addressed internally.<br><br>Required Qualifications & Experience<br><br>4–6 years of experience in Customer Success, Account Management, Key Account Management, or a similar customer-facing commercial role. Proven track record of managing revenue, retention, and account growth targets. Experience managing complex enterprise accounts across Qatar and/or GCC markets, including KSA, Oman, Bahrain, or Kuwait. Strong understanding of enterprise procurement cycles and commercial practices in the Gulf region. Demonstrated ability to identify and close cross-sell and upsell opportunities. Strong commercial acumen with an outcome-oriented approach to Customer Success. Experience managing senior and executive-level stakeholders. Strong communication, presentation, negotiation, and relationship-management skills. Ability to translate product capabilities into clear business value and ROI for enterprise and C-level stakeholders. Fluency in English with strong professional communication skills. Arabic proficiency is preferred. Must be based in Doha, Qatar, with a valid QID / transferable work residency.<br><br>Nice to Have<br><br>Experience in loyalty programs, customer engagement platforms, fintech, or B2B Saa S. Experience working with Tier-1 banks, telecom operators, large conglomerates, or government-linked organizations. Experience managing enterprise accounts across Qatar, Saudi Arabia, Oman, or other GCC markets. Exposure to digital rewards, employee engagement, loyalty, or consumer rewards ecosystems.<br><br>Skills: enterprise sales,revenue growth,customer retention,account management,customer success,upselling,cross-selling

Additional Information<br><br>Job Number 26103715<br><br>Job Category Housekeeping & Laundry<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>瑞吉酒店及度假酒店是永恆魅力與開拓精神兼具的行業典範，50 多家豪華飯店和度假飯店遍布全球各地繁華都市，締造精妙優雅的住宿體驗。自 20 世紀初約翰·雅各·艾斯特四世在紐約率先開設瑞吉酒店以來，瑞吉便是雅緻體驗與定制服務的象徵，親切的非凡待客師團隊和瑞吉的標誌性管家服務，力求為賓客呈獻經典格調與現代氣息融合的超凡體驗。我們誠邀您加入瑞吉酒店開拓一番事業。加入瑞吉酒店，便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程，發揮個人價值，追求 人生目標，加入 卓越國際團隊，展現 真我風采。

<p>Role &amp; responsibilities Develop and maintain the application portfolio, application architecture views, reference architectures and lifecycle roadmaps. Assess application fit, health, technical debt, duplication, integration dependencies and alignment to business capabilities. Define target-state application architecture, application rationalisation recommendations and transition roadmaps. Review solution designs, architecture documents and non-functional requirements for compliance with EA principles and standards. Work with solution, data, infrastructure, security and integration teams to ensure coherent end-to-end designs. Establish traceability between business capabilities, processes, applications, data entities, interfaces and technology components. Support application modernisation, cloud adoption, package selection and migration initiatives with architecture guidance. Contribute to architecture governance, design reviews, exceptions management, standards and EA repository quality</p><p><strong>Desired Candidate Profile</strong></p><p>Preferred candidate profile Strong understanding of application architecture patterns, API-led integration, service-oriented design and application lifecycle management. Practical knowledge of TOGAF and ArchiMate application-layer modelling; ability to create actionable architecture views. Experience assessing application portfolios, technical debt, application health, fit-for-purpose and rationalisation opportunities. Familiarity with cloud, security, data and integration considerations in enterprise solution design. Strong stakeholder-management, analytical, documentation and design-review skills.</p>

Job Summary We are seeking an experienced Senior AMU (Account Maintenance Unit) Manager to lead the Account Maintenance Unit within a leading financial institution in Qatar. The successful candidate will be responsible for managing end-to-end customer account lifecycle operations, including account opening, maintenance, amendments, closures, customer information management, and regulatory compliance. The ideal candidate will possess extensive experience in Banking Operations, Core Banking Systems, KYC/AML compliance, account maintenance, and operational risk management, with a proven track record of leading high-performing banking operations teams. Experience supporting core banking transformation initiatives and process optimization will be a significant advantage. Key Responsibilities1. Account Maintenance Operations Lead and manage the Account Maintenance Unit (AMU) ensuring efficient day-to-day operations. Oversee end-to-end customer account lifecycle activities, including account opening, maintenance, amendments, closures, and customer profile updates. Ensure timely processing of customer requests in accordance with service level agreements (SLAs). Maintain data integrity and accuracy across core banking systems. Ensure proper documentation and record management for all account-related activities.2. Core Banking Operations Manage customer account maintenance activities within Core Banking Systems. Support Retail, Corporate, SME, and Private Banking account operations. Coordinate account maintenance activities across multiple banking products. Support core banking upgrades, system enhancements, and digital transformation initiatives. Collaborate with technology teams during implementation and testing of banking system enhancements.3. Regulatory Compliance & Risk Management Ensure compliance with KYC (Know Your Customer), AML (Anti-Money Laundering), FATCA, CRS, and local regulatory requirements. Ensure adherence to Central Bank regulations and internal banking policies. Identify and mitigate operational risks within account maintenance processes. Support internal and external audits by ensuring complete and accurate documentation. Implement corrective and preventive actions for audit observations.4. Customer Information Management Maintain Customer Information Files (CIF) and customer master records. Manage customer profile updates, account amendments, mandates, authorized signatories, and account restrictions. Ensure customer data quality and compliance with regulatory standards. Support customer due diligence (CDD) and enhanced due diligence (EDD) activities.5. Leadership & Team Management Lead, mentor, and develop the AMU team. Allocate workloads and monitor team performance. Establish performance objectives and conduct regular performance reviews. Promote continuous learning and operational excellence. Foster a collaborative and customer-focused work environment.6. Process Improvement & Operational Excellence Review and optimize account maintenance processes. Identify opportunities for automation and workflow improvements. Implement best practices to improve operational efficiency. Develop and monitor KPIs and operational dashboards. Drive continuous improvement initiatives across banking operations.7. Stakeholder Management Collaborate with Retail Banking, Corporate Banking, Compliance, Risk, Operations, IT, and Customer Service teams. Coordinate with external auditors, regulators, and vendors as required. Provide operational updates and management reports to senior leadership. Support cross-functional banking transformation initiatives.8. Reporting & Governance Prepare operational reports, MIS, and KPI dashboards. Monitor service levels and operational performance. Report operational risks, incidents, and compliance issues. Ensure governance standards are maintained across all AMU activities. Required Qualifications Education Bachelor's Degree in one of the following:Business Administration Banking & Finance Commerce Accounting Economics Information Technology Computer Science Management Or a related discipline Required Experience Minimum 15+ years of experience in Banking Operations. Proven experience managing an Account Maintenance Unit (AMU) or similar banking operations function. Strong experience in customer account lifecycle management. Hands-on experience with Core Banking Systems. Experience in Retail and Corporate Banking Operations. Experience leading large operational teams. Experience supporting banking transformation or core banking migration projects is preferred.

Job Summary<br>The Manager, Health Programs is responsible for managing and overseeing the end-to-end delivery of health programs, including program design, resource coordination, performance monitoring and evaluation. The role ensures alignment with strategic priorities and regulatory requirements while tracking program effectiveness through defined indicators, driving continuous improvement, supporting knowledge transfer and enabling evidence-based decision-making.<br>Key Responsibilities<br>1. Health Program Strategy & Development<br>Develop health program strategies in collaboration with the Director. Design and develop new health programs aligned with organizational strategy and policies. Conduct background research and stakeholder consultations. Define program objectives, metrics and implementation approaches.<br>2. End-to-End Program Management<br>Plan, design, budget, execute and report on health programs. Manage day-to-day implementation and coordination. Monitor program progress, deliverables and outcomes. Review and analyze program data to evaluate effectiveness.<br>3. Health Sector Partnerships & Stakeholder Engagement<br>Build and manage networks of national health organizations. Engage health-sector leaders to build support, capacity and collective action. Develop strong relationships with stakeholders, implementing organizations, government entities and private-sector partners. Collaborate with internal and external partners on events, meetings, activities and communications.<br>4. Leadership & Engagement<br>Engage health-sector leaders in activities supporting program sustainability. Organize quarterly and annual Leadership Health Program meetings. Participate in organizational meetings to review progress, deliverables, knowledge and emerging trends. Support effective communication and stakeholder engagement.<br>5. Budget & Resource Management<br>Develop and manage program budgets and forecasts. Coordinate resources required for successful program delivery. Ensure programs are delivered effectively within approved plans and budgets.<br>6. Research & Innovation<br>Research emerging opportunities, trends and new ideas in the health sector. Identify latest analysis and potential solutions. Ensure proposed initiatives remain aligned with organizational policies and strategic plans. Conduct intensive research to support evidence-based program development.<br>7. Monitoring, Evaluation & Performance<br>Establish and monitor program metrics and indicators. Track implementation through data analysis and regular reviews. Evaluate program effectiveness. Identify opportunities for continuous improvement. Provide reporting and management information to leadership.<br>8. Risk & Compliance<br>Identify and analyze program risks. Recommend preventive and corrective measures. Ensure programs comply with relevant regulatory requirements. Monitor program governance and compliance.<br>9. Training & Knowledge Transfer<br>Design and deliver education and training initiatives for health programs. Promote knowledge sharing among stakeholders and internal teams. Support evidence-based decision-making and organizational learning.<br>10. Public Health Governance<br>Ensure effective Public Health governance meetings are conducted. Support the Public Health Implementation Group (PHIG) and Public Health Committee (PHC). Prepare required meeting materials and supporting documentation.<br>11. Communications & Media<br>Oversee program-related media activities. Manage stakeholder communications. Support public health communications and related engagement activities. Required Qualifications Education Bachelor's degree in Healthcare Management or another health-related field – Essential Master's degree in a related field – Preferred. For PCC, a Master's degree or equivalent in Healthcare Administration, Quality, Public Health, Business or a related discipline is desirable. Certification Project Management certification or equivalent relevant years of experience. Experience Minimum 8–10 years' experience managing health-related portfolios/programs. Language Advanced Arabic and English language skills preferred. Technical / Computer Skills Advanced Microsoft Office skills. Public health communications tools. Website management tools. Key Technical Competencies<br>The JD specifically identifies:<br>Business Case Development Reporting Management Risk Assessment & Management Public Health Sciences Program Planning, Implementation & Evaluation Public Health Communication Research Health Industry Knowledge Partnerships & Stakeholder Management Monitoring & Compliance Management Strategic Planning & Alignment

Job Summary We are seeking an experienced Senior AMU (Account Maintenance Unit) Manager to lead the Account Maintenance Unit within a leading financial institution in Qatar. The successful candidate will be responsible for managing end-to-end customer account lifecycle operations, including account opening, maintenance, amendments, closures, customer information management, and regulatory compliance. The ideal candidate will possess extensive experience in Banking Operations, Core Banking Systems, KYC/AML compliance, account maintenance, and operational risk management, with a proven track record of leading high-performing banking operations teams. Experience supporting core banking transformation initiatives and process optimization will be a significant advantage. Key Responsibilities1. Account Maintenance Operations Lead and manage the Account Maintenance Unit (AMU) ensuring efficient day-to-day operations. Oversee end-to-end customer account lifecycle activities, including account opening, maintenance, amendments, closures, and customer profile updates. Ensure timely processing of customer requests in accordance with service level agreements (SLAs). Maintain data integrity and accuracy across core banking systems. Ensure proper documentation and record management for all account-related activities.2. Core Banking Operations Manage customer account maintenance activities within Core Banking Systems. Support Retail, Corporate, SME, and Private Banking account operations. Coordinate account maintenance activities across multiple banking products. Support core banking upgrades, system enhancements, and digital transformation initiatives. Collaborate with technology teams during implementation and testing of banking system enhancements.3. Regulatory Compliance & Risk Management Ensure compliance with KYC (Know Your Customer), AML (Anti-Money Laundering), FATCA, CRS, and local regulatory requirements. Ensure adherence to Central Bank regulations and internal banking policies. Identify and mitigate operational risks within account maintenance processes. Support internal and external audits by ensuring complete and accurate documentation. Implement corrective and preventive actions for audit observations.4. Customer Information Management Maintain Customer Information Files (CIF) and customer master records. Manage customer profile updates, account amendments, mandates, authorized signatories, and account restrictions. Ensure customer data quality and compliance with regulatory standards. Support customer due diligence (CDD) and enhanced due diligence (EDD) activities.5. Leadership & Team Management Lead, mentor, and develop the AMU team. Allocate workloads and monitor team performance. Establish performance objectives and conduct regular performance reviews. Promote continuous learning and operational excellence. Foster a collaborative and customer-focused work environment.6. Process Improvement & Operational Excellence Review and optimize account maintenance processes. Identify opportunities for automation and workflow improvements. Implement best practices to improve operational efficiency. Develop and monitor KPIs and operational dashboards. Drive continuous improvement initiatives across banking operations.7. Stakeholder Management Collaborate with Retail Banking, Corporate Banking, Compliance, Risk, Operations, IT, and Customer Service teams. Coordinate with external auditors, regulators, and vendors as required. Provide operational updates and management reports to senior leadership. Support cross-functional banking transformation initiatives.8. Reporting & Governance Prepare operational reports, MIS, and KPI dashboards. Monitor service levels and operational performance. Report operational risks, incidents, and compliance issues. Ensure governance standards are maintained across all AMU activities. Required Qualifications Education Bachelor's Degree in one of the following:Business Administration Banking & Finance Commerce Accounting Economics Information Technology Computer Science Management Or a related discipline Required Experience Minimum 15+ years of experience in Banking Operations. Proven experience managing an Account Maintenance Unit (AMU) or similar banking operations function. Strong experience in customer account lifecycle management. Hands-on experience with Core Banking Systems. Experience in Retail and Corporate Banking Operations. Experience leading large operational teams. Experience supporting banking transformation or core banking migration projects is preferred.

Job Description <div> <p> <strong>Sales &amp; Business Development</strong> </p> <ul> <li>Proactively identify, develop and convert new business opportunities for the hotel.</li> <li>Conduct regular sales calls, client visits, presentations, site inspections and business meetings.</li> <li>Develop new accounts and continuously expand the hotel's customer base.</li> <li>Promote the hotel's rooms, long-stay accommodation, F&amp;B facilities, meeting spaces, events and other services.</li> <li>Achieve and exceed assigned monthly, quarterly and annual sales and revenue targets.</li> <li>Identify opportunities to increase room nights, average rate, total revenue and overall account production.</li> <li>Develop and maintain a strong sales pipeline and ensure timely follow-up on all leads and enquiries.</li> <li>Participate in sales missions, trade shows, networking events, exhibitions and other business development activities.</li> </ul> <p> <strong>Account Management</strong> </p> <ul> <li>Manage and develop an assigned portfolio of corporate, government, leisure, travel trade, MICE and other key accounts.</li> <li>Build and maintain strong relationships with key decision-makers and business partners.</li> <li>Conduct regular account reviews and identify opportunities for increased production.</li> <li>Maintain accurate and up-to-date account information and contact details in the hotel's CRM/sales system.</li> <li>Monitor account performance and take corrective action where production is below expectations.</li> <li>Develop long-term partnerships that generate repeat and incremental business.</li> </ul> <p> <strong>Corporate &amp; MICE Sales</strong> </p> <ul> <li>Identify and pursue opportunities within the Corporate and MICE segments.</li> <li>Handle enquiries for meetings, conferences, group accommodation, events and corporate functions.</li> <li>Prepare and follow up on proposals, quotations and contracts.</li> <li>Negotiate rates and commercial terms within approved hotel guidelines.</li> <li>Coordinate group requirements and ensure accurate communication of client expectations to relevant departments.</li> <li>Conduct hotel site inspections and presentations for potential clients and event organizers.</li> <li>Follow up on lost business and identify opportunities to convert future business.</li> </ul> <p> <strong>Revenue &amp; Commercial Performance</strong> </p> <ul> <li>Support the achievement of the hotel's overall revenue and business objectives.</li> <li>Work closely with Revenue Executive to understand market demand, pricing, availability and business opportunities.</li> <li>Recommend appropriate sales strategies based on market conditions and account performance.</li> <li>Monitor competitor activities, market trends, pricing and new business opportunities.</li> <li>Identify opportunities to maximize total hotel revenue rather than focusing solely on room sales.</li> <li>Ensure all negotiated business is aligned with the hotel's commercial strategy and profitability objectives.</li> </ul> <p> <strong>Client Relationship &amp; Customer Service</strong> </p> <ul> <li>Maintain a high level of professionalism in all client interactions.</li> <li>Understand client requirements and recommend appropriate hotel products and services.</li> <li>Ensure client expectations are clearly communicated and followed through from enquiry to completion.</li> <li>Handle client concerns and complaints promptly and coordinate with relevant departments for resolution.</li> <li>Conduct post-event and post-stay follow-ups to strengthen relationships and encourage repeat business.</li> <li>Provide excellent after-sales service to ensure client satisfaction and retention.</li> </ul> <p> <strong>Sales Administration &amp; Reporting</strong> </p> <ul> <li>Maintain accurate records of sales activities, client visits, leads, proposals and business opportunities.</li> <li>Update the CRM/sales system regularly and accurately.</li> <li>Prepare weekly and monthly sales activity reports.</li> <li>Monitor account production against targets and provide updates to the Assistant Sales Manager/Director of Sales.</li> <li>Assist in preparing sales forecasts, market reports and account plans.</li> <li>Maintain an organized database of existing and prospective clients.</li> <li>Ensure all sales documentation, contracts and correspondence are completed accurately and on time.</li> </ul> <p> <strong>Internal Coordination</strong> </p> <ul> <li>Work closely with Reservations, Revenue Management, Front Office, F&amp;B, Events, Finance and Operations.</li> <li>Ensure all confirmed business is properly communicated and handed over to the relevant departments.</li> <li>Participate in sales and commercial meetings and contribute market intelligence and business leads.</li> <li>Support Marketing and Communications initiatives by providing market insights and sales opportunities.</li> <li>Coordinate with Accor regional/global sales resources and relevant business partners where applicable.</li> </ul> <p> <strong>Market Intelligence</strong> </p> <ul> <li>Monitor competitor hotels, their rates, promotions, facilities and sales activities.</li> <li>Identify emerging market segments, companies and business opportunities in Doha.</li> <li>Maintain strong knowledge of the local corporate, government, travel trade and MICE market.</li> <li>Share relevant market intelligence with the Sales leadership team.</li> <li>Identify opportunities arising from new companies, projects, events and developments in the market.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales or a related field is preferred.</li> <li>Minimum 2 3 years of experience in hotel sales, preferably within a branded or international hotel environment.</li> <li>Previous experience in Corporate, MICE, Government, Leisure, Travel Trade or Group Sales is highly preferred.</li> <li>Proven track record of achieving sales targets and generating new business.</li> <li>Strong knowledge of the Doha/Qatar corporate and hospitality market is an advantage.</li> <li>Experience managing corporate accounts and developing long-term client relationships.</li> <li>Experience preparing proposals, quotations and negotiating commercial terms.</li> <li>Knowledge of hotel sales processes, revenue principles and market segmentation.</li> <li>Experience using CRM systems, Opera or other hotel systems is an advantage.</li> <li>Proficiency in Microsoft Office, particularly Excel and PowerPoint.</li></ul></div>