Programming in Qatar
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<p>The Reservations & Royal Services Agent is responsible for delivering exceptional, personalized service to guests before, during, and after their stay. This role combines reservations handling with luxury concierge-style support, ensuring a seamless and memorable guest experience that reflects the standards of Raffles & Fairmont Doha.</p><p><b>Key Responsibilities</b></p><ul><li>Handle guest reservations accurately and professionally via phone, email, and online systems</li><li>Maximize room revenue through effective upselling and cross-selling techniques</li><li>Ensure all reservations are entered correctly into the PMS, including special requests and preferences</li><li>Maintain up-to-date knowledge of room types, rates, packages, and promotions</li><li>Coordinate with Front Office, Sales, and Revenue teams to ensure reservation accuracy</li><li>Act as a single point of contact for VIP, Royal, and long-stay guests</li><li>Deliver personalized and anticipatory service, exceeding guest expectations</li><li>Handle guest inquiries, requests, and complaints with professionalism and discretion</li><li>Coordinate guest arrangements such as transportation, dining reservations, special occasions, and amenities</li><li>Maintain detailed guest profiles and preferences to enhance personalized service</li><li>Ensure VIP arrivals, in-house stays, and departures are flawlessly managed</li><li>Maintain accurate records, reports, and guest information</li><li>Follow brand standards, SOPs, and luxury service etiquette at all times</li><li>Ensure confidentiality and data protection of guest information</li><li>Liaise closely with all hotel departments to ensure seamless service delivery</li><li>Adhere to health, safety, and security policies</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or degree in Hospitality Management or related field preferred</p><p>Minimum 1 2 years of experience in reservations, guest services in a luxury hotel and/or resort</p><p>Excellent English communication skills; Fluency in other languages is an advantage</p><p>Knowledge of Opera PMS or similar systems is an advantage</p>
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.<br><br><strong>Your day-to-day:<br><br></strong><ul><li> Oversee all guest-related service processes from pre-arrival to welcome, during stay up to departure from the property; to ensure the highest possible standards of satisfaction are attained.</li><li> Respond to any guest complaints and other related issues promptly with empathy and professionalism.</li><li> Protect the welfare and interests of guests and ensure the safekeeping of the property.</li><li> Train the Front Office colleagues on the day-to-day operations, guest interactions, etc</li><li> Assist all departments when needed for the successful operation of the hotel.</li><li> Ensure professional and effective lines of communication are maintained between the Front Office and all other operating departments, with particular emphasis on Housekeeping, Maintenance, Security, and outlets.</li><li> Maintain professional business confidentiality and discretion in all dealings.</li><li> Personally attend to VIP guests and guests with special needs to ensure the highest levels of customer satisfaction are attained at all times.</li><li> Ensure special amenities and services are delivered on time and are personally followed up with the guests concerned.</li><li> Respond to any fire alarms, potential emergencies, and requests for medical assistance by guests and/or staff.</li><li> Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant<br><br></li></ul><strong>What We need from you:<br><br></strong><ul><li> Previous experience in a 5-star hotel, at supervisory level</li><li> Positive attitude and good communication skills</li><li> Commitment to delivering a high level of customer service</li><li> Ability to work on your own and as part of a team</li><li> Competent level of IT proficiency</li><li> Calm, organized work ethic with the ability to prioritize and meet deadlines<br><br></li></ul><strong>What you can expect from us:<br><br></strong>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.<br><br>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br><br>IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our wellbeing<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Company Description <br> <p> <strong>Join</strong> <strong> us at Accor, </strong> <strong>where</strong> <strong> life pulses </strong> <strong>with</strong> <strong> passion!</strong> </p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. </p> <p>By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. </p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! </p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. </p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p> <strong>Hospitality</strong> <strong> </strong> <strong>is</strong> <strong> a </strong> <strong>work</strong> <strong> of </strong> <strong>heart</strong> <strong>,</strong> <br>
<strong>Join</strong> <strong> us and </strong> <strong>become</strong> <strong> a </strong> <strong>Heartist</strong> <strong> .</strong> </p> <br> <div>Job Description</div> <br> <p>Passionate about creating exceptional guest experiences through outstanding service, operational excellence, and strong leadership? As a Director of Rooms, you will lead and oversee the hotel s Rooms Division operations, ensuring exceptional guest experiences, high service standards, operational excellence, and strong financial performance while inspiring and developing our Heartists.</p> <p> <strong>What is in it for you:</strong> </p> <ul> <li>Employee benefit card offering discounted rates at Accor properties worldwide.</li> <li>Learning programs through our Academies and the opportunity to earn qualifications while you work.</li> <li>Opportunity to develop your talent and grow within your property and across the world.</li> <li>Ability to make a difference in the local community through our Corporate Social Responsibility activities, including Planet 21.</li> </ul> <p> <strong>What you will be doing:</strong> </p> <ul> <li>Lead, manage, coach, and develop the Rooms Division team to deliver exceptional guest service and operational excellence.</li> <li>Oversee the day-to-day operations of Front Office, Housekeeping, Guest Relations, Concierge, Bell Desk, and other Rooms Division functions, ensuring smooth and efficient operations across all areas.</li> <li>Maintain a strong operational presence throughout the hotel, ensuring exceptional guest experiences and high service standards.</li> <li>Ensure all Rooms Division departments consistently deliver exceptional guest experiences in line with luxury hospitality and brand standards.</li> <li>Monitor service quality, guest satisfaction, room readiness, productivity, occupancy, and overall Rooms Division performance.</li> <li>Develop and implement strategies to maximize room revenue, profitability, guest satisfaction, operational efficiency, and overall Rooms Division performance.</li> <li>Take ownership of Rooms Division financial performance, including P&L management, budgeting, forecasting, cost control, payroll management, and achieving departmental targets.</li> <li>Work closely with Revenue Management and Sales & Marketing to optimize occupancy, ADR, RevPAR, room revenue, and overall hotel profitability.</li> <li>Monitor labour costs, departmental expenses, productivity, room inventory, and operational resources to ensure effective cost management.</li> <li>Ensure effective coordination between Front Office, Housekeeping, Reservations, Revenue Management, Engineering, and other departments to maximize room availability and operational efficiency.</li> <li>Oversee the complete guest journey from pre-arrival through departure, ensuring personalized, seamless, and memorable service at every touchpoint.</li> <li>Personally oversee VIP arrivals, special occasions, guest requests, and high-profile guests, ensuring appropriate recognition and personalized service.</li> <li><br></li> </ul> <br> <div>Qualifications</div> <br> <p>Your experience and skills include:</p> <ul> <li>Strong passion for luxury hospitality, guest engagement, and service excellence.</li> <li>Minimum 8 years of Rooms Division management experience, including Front Office and/or Housekeeping leadership.</li> <li>Minimum 2 years of experience as a Director of Rooms, Executive Assistant Manager Rooms, or equivalent senior position.</li> <li>Minimum 5 years of managerial experience in the Middle East/GCC, preferably in Dubai or Doha.</li> <li>Previous experience in a 5 star luxury hotel operation is preferred.</li> <li>Proven experience managing multiple Rooms Division functions and high volume operations.</li> <li>Hands on and operationally driven, with strong guest and floor presence.</li> <li>Strong knowledge of P&L, budgeting, forecasting, cost control, productivity, occupancy, ADR, and RevPAR.</li> <li>Excellent leadership, communication, coaching, and problem-solving skills.</li> <li>Strong understanding and implementation of luxury hospitality and brand standards.</li> <li>Proficiency in Microsoft Office and hotel PMS systems; Opera experience is an advantage.</li> <li>Flexibility to work shifts, weekends, and public holidays.</li></ul>
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<p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Bell Attendant you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure<br>• Maintain effective communication with all related departments to ensure smooth service delivery<br>• Maintain an up to date knowledge of the hotel and local services <br>• Maintain awareness of guest profile through Opera guest profile system<br>• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out<br>• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner<br>• Deliver morning newspapers to rooms<br>• Deliver guest messages and other deliveries immediately without delay in a professional manner<br>• Ensure concierge desk and store room is clean tidy and well organized</p> </div>
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system: <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system: <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system: <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. Russian Speaking is a must.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Company Description<br><br>Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br> To ensure that all in-house rules and regulations are communicated to employees and implemented. To handle and direct employee inquiries professionally To assist in data submission and data collection in government offices and embassies if needed. To assist in medicals - Residency / Food handlers appointments; Drop off and pick-up of employees. To assume office routine such as typing, processing of paperwork related to employment and separation. To assist in documentations needed in governtment relations work. To maintain the T&C Office's filing system. To assist in new arrivals airport pick-ups and local transfers' accommodation shifting. To assist in monitoring of expatriate employees passports, visas and other legal documentations. To maintain and upkeep the confidential files of all employees. To release QIDs / paycards / hotel IDs / health cards to employees. To be responsible for the proper filing of all internal and external applications on “Active Potential Candidate” files To maintain good working relationships with your colleagues and all other departments. To be aware of the hotel’s Employee Handbook and have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety. To comply with Qatar legislation as required.<br><br>Qualifications<br><br>Valid driver's license with a clean driving record. Minimum 1–3 years of experience in driving and administrative support. Familiarity with local roads, traffic regulations, and GPS navigation. Basic knowledge of HR and administrative processes, such as maintaining employee records, filing documents, and scheduling. Proficient in Microsoft Office (Word, Excel, Outlook) and email communication. Good organizational and time management skills. Strong communication and interpersonal skills. Ability to maintain confidentiality when handling employee information.<br><br>Additional Information<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
O’fuq Programme – Global Corporate Coverage (Qatari Nationals Only)<br><br>Some careers open more doors than others.<br><br>If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.<br><br>We are currently seeking ambitious Qatari Nationals to join to join our three-year O’fuq Program working alongside colleagues to define, manage and achieve business targets across our global network.<br><br>Corporate and Institutional Banking<br><br>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.<br><br>Role Purpose<br><br>O’fuq Program is 30 months to 3-year rotational program offering ‘on the job’ training experience in a fast-paced dynamic environment for new and recent graduates. The program focuses on providing participants with professional development opportunities and real time tailored personal growth opportunities. Four 9 months rotation across key divisions. HSBC O’fuq careers provide specialist development in specific areas of the Bank’s Qatar operations, and whichever route you take, you’ll be sure to get your career off to a great start. We will work with you to understand your areas of interest and your aspirations and offer placement opportunities. Developing Leaders: Our HSBC O’fuq program are all underpinned by the same desire; to maximize your chances of becoming a highly effective leader in a market-leading global organization. To help realize this goal, our graduate scheme provides a range of leadership development that run parallel to the business-specific training you’ll receive. We’re very confident you’ll be fully supported along the way, and here’s why:Mentoring Scheme: You’ll be assigned a senior mentor within the business. They’ll have real insight into how best to manage your career, and they’ll be available for advice and guidance at the times you need them most. Communication, Influencing and Business Partnering: This program provides you the ability to work effectively across the organization and will be critical to your future success. This program will challenge your thinking and really develop your interpersonal style and skills. Teamwork: Maximizing team performance is a skill we’ll be keen to help you develop. Short courses and individual coaching will seek to help you develop your understanding of team dynamics and your impact on others. Job Rotations: Four six-month placements will provide you with specialist knowledge of our operations.<br><br>Knowledge, Experience And Qualification Required<br><br>Bachelor’s degree in relevant area with min GPA 2.0/4.0. Knowledge of international business and various industry sectors. Exposure to and appreciation of working in a global environment. Strong ‘team’ skills promoting an environment of co-operation and trust, overcoming resistance where encountered. Possess analytical and financial skills. Good prioritizing, organizational and time management abilities. Ability to make decisions. Good verbal and written communications skills. Only Qatari Nationals will be considered.<br><br>You’ll achieve more when you join HSBC.<br><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br><br>Issued by The Hong Kong and Shanghai Banking Corporation Limited
About Pulse Media NL<br><br>Pulse Media NL is seeking a reliable, organized, and customer-focused Customer Service Coordinator to join our remote team.<br><br>The successful candidate will support customers through email, chat, and other approved communication channels while coordinating requests, maintaining accurate records, and providing administrative support to internal teams.<br><br>This is an excellent opportunity for someone who enjoys helping people, communicating professionally, solving problems, and working independently in a remote environment.<br><br>Key Responsibilities<br><br>Respond to customer inquiries professionally and promptly. Handle routine customer questions and service requests. Create, update, and maintain accurate customer records. Monitor customer requests, tickets, and follow-up activities. Coordinate customer issues with appropriate internal teams. Provide customers with updates regarding outstanding requests. Identify and escalate complex or unresolved issues. Maintain accurate records of customer communications. Process forms, documents, and customer information. Update spreadsheets, CRM systems, and administrative trackers. Monitor assigned inboxes and communication channels. Prepare basic reports, summaries, and correspondence. Follow up on pending customer and administrative requests. Protect confidential customer and company information. Follow established customer-service, privacy, and data-protection procedures.<br><br>Requirements<br><br>High school diploma, GED, or equivalent. Strong written and verbal communication skills. Good customer-service and interpersonal skills. Basic to intermediate computer proficiency. Good typing and data-entry abilities. Strong attention to detail and accuracy. Good organizational and time-management skills. Ability to manage multiple tasks and priorities. Ability to work independently in a remote environment. Professional, dependable, and customer-focused attitude.<br><br>Reliable internet connection and access to a suitable remote-working environment.<br><br>Previous experience in customer service, administration, data entry, call-center support, CRM systems, or virtual assistance is an advantage but may not be required.<br><br>Preferred Skills<br><br>Experience with:<br><br>Microsoft Office, particularly Word and Excel. Google Workspace, including Gmail, Docs, and Sheets. CRM or customer-support platforms. Email and chat support systems. Ticketing or help-desk software. Cloud-based document and file-management systems. Remote collaboration and task-management tools. Training may be provided for company-specific systems and procedures.<br><br>Key Skills<br><br>Customer service Professional communication Problem solving Attention to detail Organization Time management Data entry CRM and database management Confidentiality Team coordination Reliability Independent working<br><br>What We Offer<br><br>Depending on the employment arrangement, Pulse Media NL may offer:Fully remote working opportunities. Full-time or part-time schedules where available. Structured onboarding and training. Professional remote working environment. Opportunities to develop customer-service and administrative skills. Training on modern digital business systems. Ongoing guidance and performance feedback. Opportunities for increased responsibility based on performance.<br><br>How To Apply<br><br>Interested candidates should submit an up-to-date CV/resume and a brief introduction explaining their interest in the Customer Service Coordinator – Remote position.<br><br>Entry-level candidates are welcome to apply if they demonstrate strong communication skills, reliability, organization, computer proficiency, attention to detail, and a willingness to learn.<br><br>Additional Information
<p>Job Summary</p><p><br></p><p>We are looking for an experienced IT Help Desk Officer to provide first-line technical support to end users, troubleshoot hardware and software issues, and ensure timely resolution of IT incidents and service requests. The ideal candidate should have strong communication skills, hands-on troubleshooting experience, and knowledge of IT service management practices.</p><p><br></p><p>Key Responsibilities</p><p>Provide first-level IT support to employees via phone, email, ticketing system, and in-person.</p><p>Diagnose and resolve hardware, software, network, and system-related issues.</p><p>Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.</p><p>Support Windows operating systems, Microsoft Office 365, Outlook, Teams, and other business applications.</p><p>Create, update, prioritize, and close incidents and service requests through the IT Service Desk/ticketing system.</p><p>Troubleshoot user account, password, access, and permissions-related issues.</p><p>Assist with Active Directory / Microsoft Entra ID user administration and account management.</p><p>Support basic LAN/Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting.</p><p>Escalate complex technical issues to the appropriate infrastructure, network, security, or application teams.</p><p>Maintain accurate records of incidents, resolutions, IT assets, and user requests.</p><p>Assist with onboarding and offboarding of employees, including workstation and access setup.</p><p>Perform software installations, updates, patches, and basic system maintenance.</p><p>Follow IT security policies and assist users with security-related issues such as phishing, malware alerts, and password security.</p><p>Prepare and maintain basic IT support documentation, FAQs, and knowledge-base articles.</p><p>Monitor recurring incidents and recommend improvements to reduce repeated service desk issues.</p><p>Ensure incidents are resolved within agreed SLA timelines.</p><p>Required Skills & Qualifications</p><p>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</p><p>3–5 years of experience in IT Help Desk, Service Desk, Desktop Support, or IT Support.</p><p>Strong knowledge of Windows 10/11 and Microsoft Office 365.</p><p>Hands-on experience with Active Directory / Entra ID.</p><p>Basic knowledge of networking concepts including TCP/IP, DNS, DHCP, VPN, LAN and Wi-Fi.</p><p>Experience with IT ticketing/service management tools such as ServiceNow, Jira Service Management, or similar.</p><p>Good troubleshooting and problem-solving abilities.</p><p>Strong communication and customer-service skills.</p><p>Ability to manage multiple incidents and prioritize tasks effectively.</p><p>Knowledge of ITIL practices is preferred.</p><p>IT certifications such as CompTIA A+, Network+, Microsoft certifications, or ITIL are an advantage.</p>
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<span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
Additional Information<br><br>Job Number 26103715<br><br>Job Category Housekeeping & Laundry<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>กลุ่มโรงแรมและรีสอร์ท St. Regis ผสมผสานความหรูหราเหนือกาลเวลาเข้ากับจิตวิญญาณระดับแนวหน้า มุ่งมั่นที่จะมอบประสบการณ์อันดีเยี่ยมในโรงแรมและรีสอร์ทหรูกว่า 50 แห่งในทำเลที่ดีที่สุดทั่วโลก โรงแรม St. Regis เริ่มต้นจากการเปิดตัวในนิวยอร์กโดย John Jacob Astor IV ในช่วงต้นของศตวรรษที่ 20 แบรนด์ของเรายังคงมุ่งมั่นที่จะให้บริการในระดับที่เหนือความคาดหมายและแบบเฉพาะตัวที่ตอบสนองความต้องการของผู้เข้าพักทุกคน ทีมผู้ให้บริการที่พักที่เหนือระดับซึ่งผสมผสานความหรูหราแบบคลาสสิกเข้ากับความทันสมัย ตลอดจนบริการบัตเลอร์อันเป็นเอกลักษณ์ของเรา เราขอเชิญคุณให้สำรวจตำแหน่งงานที่ St. Regis การร่วมงานกับ St. Regis หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ เป็นส่วนหนึ่ง ของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด
Additional Information<br><br>Job Number 26100034<br><br>Job Category Housekeeping & Laundry<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br><br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>St. Regis Hotels & Resorts kombiniert zeitlosen Glamour mit avantgardistischem Esprit und hat sich der Mission verschrieben, exklusive Erlebnisse in über 50 Luxushotels und Resorts an den beliebtesten Standorten der Welt bereitzustellen. Die Anfänge der Marke liegen im ersten St. Regis Hotel, das John Jacob Astor IV zu Beginn des 20. Jahrhunderts in New York eröffnete. Seitdem setzen wir uns für kompromisslosen, individuellen und vorausschauenden Service für alle Gäste ein, den ein Team von Gastgebern und Gastgeberinnen anmutig und makellos bereitstellt. Dabei kombinieren wir klassische Eleganz und moderne Sensibilität mit unserem hauseigenen Butler-Service. Wir laden Sie ein, die Stellenangebote bei St. Regis kennenzulernen. Bei St. Regis werden Sie Teil des Markenportfolios von Marriott International . Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden , einem fantastischen globalen Team angehören und das Beste aus sich herausholen .
Additional Information<br><br>Job Number 26100034<br><br>Job Category Housekeeping & Laundry<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br><br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Łącząc ponadczasowe piękno z awangardową atmosferą, St. Regis Hotels & Resorts zobowiązuje się do zapewnienia wyszukanych doświadczeń w ponad 50 luksusowych hotelach i kurortach w najlepszych lokalizacjach na całym świecie. Od otwarcia pierwszego hotelu The St. Regis w Nowym Jorku przez Johna Jacoba Astora IV na początku XX wieku marka pozostaje wierna pierwotnej idei. Pragniemy dostarczać wszystkim gościom bezkompromisowego poziomu usług, które łączą tradycyjne wyrafinowanie z nowoczesną wrażliwością i są bezbłędnie świadczone przez zespół życzliwych gospodarzy, a także w ramach naszej charakterystycznej usługi Butler Service. Zapraszamy do zapoznania się z ofertami pracy w St. Regis. Stając się częścią zespołu St. Regis, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.
Additional Information<br><br>Job Number 26100034<br><br>Job Category Housekeeping & Laundry<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br><br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>시대를 초월한 화려함과 선구적인 정신을 결합한 세인트레지스 호텔 & 리조트는 전 세계 최고의 장소에 위치한 50개 이상의 고급 호텔 및 리조트에서 고객에게 특별한 경험을 제공하기 위해 최선을 다하고 있습니다. 세인트레지스 호텔은 20세기 초에 존 제이콥 애스터 4세(John Jacob Astor IV)가 뉴욕에 1호점을 오픈한 것을 시작으로 고전적인 세련미와 현대적인 감성을 결합한 우아한 호스트 팀에 의해 시그니처 버틀러 서비스는 물론, 모든 고객에게 한치의 양보도 없는 한 발 앞선 맞춤형 서비스를 완벽히 제공하는 것에 전념해 왔습니다. 세인트레지스 호텔 & 리조트는 채용 기회에 여러분을 초대합니다. 세인트레지스에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원 으로 최고의 나를 만들고 싶다면 세인트레지스 호텔 & 리조트의 문을 두드리세요.
Additional Information<br><br>Job Number 26100034<br><br>Job Category Housekeeping & Laundry<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br><br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Zamana meydan okuyan ihtişamı öncü bir ruhla birleştiren St. Regis Hotels & Resorts, dünyanın dört bir yanındaki en iyi yerlerde 50'yi aşkın lüks otel ve tatil köyüyle kendisini harika deneyimler sunmaya adamıştır. Yirminci yüzyılın başında ilk St. Regis otelinin New York'ta John Jacob Astor IV tarafından açılmasıyla hayata geçen marka, kendine özgü Kahya Hizmetimizin yanı sıra klasik incelikle modern duyarlılığı birleştiren, her bir misafirine yönelik kişiselleştirilmiş ve beklentileri öngören kibar ev sahiplerinden oluşan bir ekiple sağladığı tavizsiz hizmet seviyesine olan bağlılığını sürdürmüştür. Sizi St. Regis'teki kariyer fırsatlarını keşfetmeye davet ediyoruz. St. Regis Hotels & Resorts'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin , amacınızı gerçekleştirmeye başlayın , mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın .
Additional Information<br><br>Job Number 26100034<br><br>Job Category Housekeeping & Laundry<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br><br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>تجمع فنادق ومنتجعات السانت ريجيس بين السحر الخالد والروح الطليعية، وتلتزم بتقديم تجارب رائعة في أكثر من 50 فندقًا ومنتجعًا فاخرًا في أفضل العناوين حول العالم. بدءًا من افتتاح فندق السانت ريجيس في نيويورك على يد جون جاكوب أستور الرابع في فجر القرن العشرين، ظلت العلامة التجارية ملتزمة بمستوى لا هوادة فيه من الخدمة المخصصة والاستباقية لجميع ضيوفها، والتي يقدمها بشكل لا تشوبه شائبة فريق من المضيفين الكرماء الذين يجمعون بين الرقي الكلاسيكي والحساسية العصرية، بالإضافة إلى خدمة الخادم الشخصي المميزة لدينا. ندعوك لاستكشاف الوظائف في السانت ريجيس. عند الانضمام إلى السانت ريجيس، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.
<p><h4>Essential functions</h4>
<p><strong>40% Sales and marketing</strong><br>
Manage pre-opening critical path and preopening market plan.<br>
Participate in ownership meetings/presentations.<br>
Coordinate communications for property with brand management.</p>
<p><strong>20% Revenue management</strong><br>
Provide strategic revenue management plans within the hotel to include rate development, establishment of group thresholds, space utilization policy, deployment strategies through the review of competitive data, demand analysis and market mix management.<br>
Oversee and maximize revenue contribution from major distribution channels (HRW, CRO, GDS, Internet).<br>
Ensure effective utilization of Profit Pack and other utilized selective selling guidelines to maximize revenue contribution from all segments.<br>
Provide oversight for the catering sales strategies.</p>
<p><strong>20% Human resources</strong><br>
Oversee the management, training and career development of sales staff.<br>
Responsible for recruiting and identifying candidates for sales managerial positions.<br>
Within the framework of the local competitive marketplace recommend appropriate sales compensation.<br>
Active participation in continuing education to ensure further professional development.</p>
<p><strong>10%</strong><br>
Prepares and submits reports on front office operations, guest feedback, and any incidents.</p>
<p><strong>5%</strong><br>
Manages the front office cash handling and billing processes accurately.</p>
<h4>Other</h4>
<p>Regular attendance in conformance with standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.<br>
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.<br>
This list of essential functions is not exhaustive and might be supplemented as necessary.</p>
<h4>Supportive functions</h4>
<p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Participate in industry organizations.</li>
<li>Maintain an open line of communication between guests, employees and management.</li>
<li>Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts and marketing input.</li>
<li>Assist office in any other administrative duties as needed.</li>
</ul>
<h4>Other duties</h4>
<p>Regular attendance in conformance with the standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position.</p>
<h4>Safety requirements</h4>
<p>Personal protective equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.</p>
<h4>Organizational relationships</h4>
<p>Positions directly reporting to this position (titles):</p>
<ul>
<li>Director of Sales</li>
<li>Director of Marketing</li>
<li>Director of GC&E</li>
<li>All commercial team members</li>
</ul>
<h4>Specific job knowledge, skill and ability</h4>
<p>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.</p>
<ul>
<li>Ability to perform critical analysis.</li>
<li>Ability to manage extensive amounts of information and provide constructive feedback/direction.</li>
<li>Extensive knowledge of marketing, negotiating and sales procedures associated with the hotel industry.</li>
<li>Excellent written skills sufficient to produce sales and marketing communication that properly reflects the Hilton Worldwide image.</li>
<li>Excellent spoken and presentation skills.</li>
<li>Considerable ability to listen effectively.</li>
<li>Ability to work effectively both independently and as a team.</li>
<li>Ability to delegate, manage and organize complex projects and establish priorities consistent with department/hotel objectives.</li>
<li>Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy.</li>
<li>Ability to manage multiple projects, meet and work effectively under time and resource constraints.</li>
<li>Ability to effectively lead team of professionals.</li>
</ul>
<h4>Qualifying standards education</h4>
<p>Four-year college degree preferred; additional/advanced degree coursework in business administration, marketing and communications a plus.</p>
<h4>Experience</h4>
<ul>
<li>Requires substantial operations/sales leadership experience; preferably 10 years or more.</li>
<li>Comparable hotel size and scope experience preferred.</li>
<li>Proven track record of successes in achieving revenue objectives.</li>
<li>Proven ability to recruit, motivate and train sales team.</li>
</ul>
<h4>Grooming/uniforms</h4>
<p>All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.</p>
<h4>Notice</h4>
<p>Our hotels function seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.</p></p><p></p>