Programming in Qatar

<p><b>Key Responsibilities</b></p><p>Requirements Management: Elicit, analyze, document, and manage requirements throughout the project lifecycle using interviews, workshops, and workflow analysis.</p><p>Process Improvement: Evaluate existing business processes and systems to identify inefficiencies and propose, design, and implement improved solutions.</p><p>Stakeholder Communication: Act as a liaison between stakeholders and technology teams to ensure business needs are accurately understood and translated into functional specifications.</p><p>Documentation &amp; Reporting: Create detailed documentation, including business requirements documents (BRDs), user stories, use cases, process flows, and data flow diagrams.</p><p>Testing &amp; Validation: Participate in User Acceptance Testing (UAT) and system testing to ensure solutions meet client needs.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Skills and Qualifications</p><p>Analytical Thinking: Strong problem-solving, analytical, and data interpretation skills.</p><p>Communication: Excellent verbal and written communication skills to articulate technical concepts to non-technical stakeholders.</p><p>Tools/Tech: Proficiency in data visualization tools (Power BI), &amp; Microsoft Office (Excel, Visio, PowerPoint).</p>

Key Roles & Responsibilities:Milaha Management System (MMS) 2.0 Governance• Lead and responsible for overall management of MMS Central - Milaha’s official documentation registry/depository – inclusive of building, maintaining, and upkeeping MMS Central as a “single source of truth” within Milaha • Maintain and administer central document portal and ensure strict quality control over contents of the portal.• Support the end-to-end documentation lifecycle, from tracking requests, write-ups, reviews, approvals to final publication of all documents under team’s control. Set up periodic reviews to ensure all documents continue to be valid and accurate.• Responsible for receipt, review, and update of process documents including, but not limited to, process flow charts, process measurements, Policy. Manual, Procedures etc.• Ensure all approved documents submitted for upload to MMS Central comply to approved Delegation of Authority (DOA). Perform other duties as assigned by line management<br>Process Architecture• Build Milaha Process Architecture to bring transparency into process documentation quality, process maturity, renewal of documents, issue logging and resolution. • Generate intel, insights and statistics from MMS 2.0 library such as process mapping for performance/KPI data, customer satisfaction scores (CSATs) and/or heatmaps on areas needing attention – subsequently work with relevant accountable person on action plan until resolution.• Responsible for review and gap assessment (between ‘standard’ and ‘submitted’) for all documents submitted by the BUs. Including, but not limited to, Process Flow Charts, Measurements, Policy etc.• Conduct thorough analysis of documents submitted, identify areas for improvement, and recommend corrections to documents in line with approved templates/ mandatory minimum standards.• Support team in quantifying the impact of new or revised processes and change management requirements.<br>Program/Project Support• Lead assigned activities, including Share Point updates, meeting- set up, minute and follow-up.• Responsible to manage/ assist in development / support of new initiatives as agreed with leadership such as process mapping, process documentation and others as agreed.• Provide implementation support/ lead or monitor implementation for agreed initiatives and business unit.<br><br>Minimum Qualification/Experiences/Skills1. Education Qualification:• A bachelor’s degree• Project Management Certification is desirable.• Green Belt Certification is desirable<br>2. Professional experience: • 3-5 years’ experience in process analytics/ documentation/ project management• Formal training in Business and Process Management will be added advantage.• Experience in driving process improvement, demonstrated and progressive work experience in process control and documentation/process lifecycle.• Opportunity assessment across business landscape<br>3. Computer skills:• Working/ advanced Share Point knowledge• Advanced knowledge on other MS Office tools like Excel, Visio, Project, Power Point<br>4. Language skills: • English critical, Arabic a plus.<br>5. Market/Industry/Functional knowledge:• Understanding about process and its interdependencies• Some understanding of shipping and logistics business

Senior System Engineer – ITLocation: Qatar Department: Information Technology Experience: 5+ Years Education: Bachelor’s degree in Computer Science, Information Systems, or related field Role Summary We are looking for a Senior System Engineer to manage, monitor, maintain, and troubleshoot enterprise IT systems and infrastructure. The role requires strong experience in Windows-based environments, system administration, virtualization, performance monitoring, backup, security, and 2nd/3rd-level technical support. Key Responsibilities Manage and monitor enterprise IT systems and infrastructure. Install, configure, test, upgrade, and maintain Windows operating systems, applications, and system management tools. Monitor system and application performance and identify potential bottlenecks. Troubleshoot and resolve complex technical issues and provide 2nd and 3rd-level support. Perform root-cause analysis (RCA) for system failures and service interruptions. Implement preventive and corrective measures to improve system reliability. Maintain security, backup, disaster recovery, and redundancy strategies. Support the design and implementation of IT infrastructure and operational support systems. Develop and maintain custom scripts to automate repetitive tasks and improve system efficiency. Coordinate with vendors, developers, and IT teams for issue resolution. Conduct system testing and quality-control activities to ensure availability and performance. Prepare technical reports, system documentation, RCA reports, and solution documents. Support continuous improvement of infrastructure, monitoring, and operational processes. Mandatory Requirements5+ years of experience in IT System Administration / Infrastructure Management. Strong hands-on experience with Windows Server and Windows environments. Experience installing, configuring, monitoring, and troubleshooting virtualized environments. Strong knowledge of system performance monitoring and troubleshooting. Experience with backup, security, redundancy, and disaster recovery. Strong 2nd/3rd-level support experience. Knowledge of scripting and automation. Experience working with vendors and enterprise IT teams.

Job Summary We are seeking a highly skilled IT Analyst & QA with strong bilingual communication skills in Arabic and English to support business and technology initiatives. The successful candidate will be responsible for gathering and validating business requirements, preparing functional and technical documentation, coordinating with business and technical teams, leading System Integration Testing (SIT) and User Acceptance Testing (UAT), managing quality assurance activities, and ensuring successful project delivery following SDLC and IT governance standards. The ideal candidate will have experience in business analysis, software quality assurance, requirements management, testing, SDLC, APIs, databases, application development, and banking systems. Key Responsibilities Business Analysis Gather, analyze, validate, and document business requirements. Conduct stakeholder interviews and workshops. Perform business process analysis and process mapping. Translate business requirements into functional and non-functional specifications. Perform impact analysis for system enhancements and changes. Prepare solution recommendations aligned with business objectives. Requirements Management Develop and maintain:Business Requirement Documents (BRD) Functional Requirement Documents (FRD) Software Requirement Specifications (SRS) Functional Specifications (FRS) Non-Functional Requirements (NFR) User Stories Requirement Traceability Matrix (RTM) Statements of Work (SOW) Project Charters Ensure complete traceability throughout the project lifecycle. Quality Assurance & Testing Lead System Integration Testing (SIT). Coordinate User Acceptance Testing (UAT). Prepare test strategies and test plans. Develop test cases and test scenarios. Execute functional, regression, integration, and end-to-end testing. Design positive, negative, and edge-case test scenarios. Validate defect fixes and perform regression testing. Manage testing evidence and sign-offs. Defect & Release Management Log and track defects. Coordinate defect triage meetings. Prioritize issues with business and technical teams. Support Change Request (CR) management. Ensure release readiness. Validate production deployments. System Analysis & Technical Support Analyze application behavior. Support application configuration. Assist with scripting and system integrations. Troubleshoot production issues. Perform Root Cause Analysis (RCA). Recommend process improvements. Documentation Prepare and maintain:SOPsPolicies & Procedures User Manuals System Documentation Technical Documentation Test Plans Test Cases Release Notes Knowledge Base Articles User Guides Meeting Minutes Project Reports Communication & Reporting Prepare and deliver in both Arabic and English:Status Reports Progress Reports Executive Dashboards MIS Reports RAID Logs Executive Summaries Meeting Minutes Stakeholder Communications Stakeholder Management Collaborate with:Business Users IT Teams PMOVendors Management External Partners Facilitate meetings and ensure alignment between business and technology teams. Governance & Compliance Follow SDLC methodologies. Ensure change management compliance. Maintain project documentation. Ensure audit-ready documentation. Support IT governance activities. Follow information security policies. Protect confidential business information. Escalate project risks and issues appropriately. Education Bachelor's Degree in:Computer Science Computer Engineering Information Technology Software Engineering Information Systems Related Discipline Required Experience Minimum 5+ years of IT experience. Minimum 2–4 years of software development or application configuration experience. Experience in Business Analysis and Quality Assurance. Banking or Financial Services experience is preferred. Experience working in Agile and Waterfall environments.

Job Summary We are seeking an experienced Application Support Specialist to provide end-to-end functional and technical support for the bank’s omni-channel applications, including branch banking web applications, mobile banking, retail internet banking, and corporate internet banking platforms. The role will be responsible for BAU support, incident and service request management, application monitoring, log analysis, preliminary RCA, release and deployment support, and coordination with development, QA, infrastructure, and business teams to ensure stable and reliable application operations. Key Responsibilities1. Application & BAU Support Handle BAU support emails, user queries, service requests, and incidents. Analyze, prioritize, troubleshoot, and resolve application issues. Ensure timely ticket updates and adherence to defined SLAs and compliance requirements. Escalate complex issues to development, infrastructure, or relevant technical teams.2. Application Monitoring & Troubleshooting Monitor application error logs, health logs, and performance metrics. Use App Dynamics (App D) or similar APM tools for application monitoring. Identify application anomalies, recurring incidents, and potential risks. Perform preliminary Root Cause Analysis (RCA) and document findings. Monitor dashboards and proactively identify issues before they impact users.3. Deployment & Release Management Support weekend deployments, application releases, and change activities. Perform functional and technical validation after deployments. Verify application availability and stability following releases. Coordinate with relevant teams during release and change windows.4. Technical & Infrastructure Support Participate in patch management, Disaster Recovery (DR) drills, database upgrades, and infrastructure activities. Perform application validation during DR exercises and technical maintenance. Support troubleshooting activities involving application, database, and Linux environments.5. Database & Application Support Perform basic troubleshooting using Oracle SQL and MySQL. Execute queries for data lookup, validation, and issue investigation. Review application logs and perform basic technical analysis. Use basic knowledge of Java, Java Script, and HTML to understand and troubleshoot application issues.6. Agile & Dev Ops Collaboration Participate in Agile ceremonies including stand-ups, sprint discussions, and retrospectives. Work closely with development, QA, infrastructure, Dev Ops, and business teams. Support Dev Ops-aligned release and operational processes. Contribute to continuous improvement of application support processes. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Experience in application support, production support, or IT operations. Strong analytical and troubleshooting skills. Ability to perform preliminary RCA and identify recurring issues. Good verbal and written communication skills. Ability to work effectively with cross-functional teams. Willingness to support weekend deployments and extended hours during critical releases. Required Technical Skills Oracle SQL & MySQLLinux/Unix servers and basic Linux commands Java – basic understanding Java Script – basic understanding HTML – basic understanding App Dynamics (App D) or similar APM/monitoring tools Application log monitoring and troubleshooting Incident and Service Request management Release and deployment support Patch management and DR support Preferred Skills Banking / Financial Services experience Omni-channel banking application experience Mobile Banking Retail Internet Banking Corporate Internet Banking Branch Banking applications API integrations and microservices Service Now, JIRA, Remedy, or similar ticketing systems Knowledge of Agile and Dev Ops practices Key Competencies Application troubleshooting Incident management Preliminary RCAProactive monitoring Problem-solving Attention to detail Ownership and accountability Customer-centric approach Team collaboration Ability to manage multiple priorities Strong communication skills

Job Summary We are seeking an experienced Retail & Corporate Banking Operations Subject Matter Expert (SME) with extensive expertise in Temenos T24 Core Banking Transformation programs to support large-scale banking modernization initiatives. The successful candidate will act as the business lead for Retail & Corporate Banking operations, working closely with business stakeholders, IT teams, implementation partners, and Temenos consultants throughout the project lifecycle. The role requires deep expertise in Islamic Banking (AA & TPH modules), business analysis, operating model design, requirements management, data migration, testing, and operational readiness. The ideal candidate will have a proven track record delivering end-to-end Temenos T24 implementation or transformation projects within banking environments across the Middle East. Key Responsibilities1. Retail & Corporate Banking Operations SMEServe as the Subject Matter Expert (SME) for Retail & Corporate Banking operations during Temenos T24 transformation programs. Provide functional expertise across Retail Banking and Corporate Banking operational processes. Collaborate with business users, IT teams, vendors, and implementation partners throughout the project lifecycle. Support business process optimization and operational transformation initiatives. Ensure alignment between business requirements and Temenos T24 capabilities.2. Business Analysis & Requirements Management Lead business requirements gathering workshops with stakeholders. Prepare and maintain:Business Requirement Documents (BRDs) Functional Specification Documents (FSDs) Gap Analysis Documents Business Process Documents Functional Use Cases Define business rules and functional requirements. Manage requirements traceability and scope throughout the project lifecycle. Support change request management and scope control.3. Target Operating Model (TOM) & Process Transformation Define and implement the Target Operating Model (TOM). Perform:Current State Analysis (As-Is) Future State Design (To-Be) Business Process Mapping Workflow Optimization Identify opportunities for process automation and operational efficiency. Support operating model transformation initiatives.4. Temenos T24 Implementation Support Support Temenos T24 implementation and configuration activities. Coordinate with Temenos consultants and implementation vendors. Validate solution design against business requirements. Support configuration reviews and functional validation. Ensure successful deployment of banking operations within Temenos T24.5. Islamic Banking Operations Provide functional expertise in Islamic Banking operations, including:Islamic Current Accounts Savings Accounts Term Deposits Corporate Accounts Customer Information File (CIF) Islamic Financing Products Murabaha Ijara Tawarruq Payments Standing Instructions Profit Distribution Support implementation of:AA (Arrangement Architecture) TPH (Temenos Product Hub) Ensure compliance with Islamic Banking principles and Shariah requirements.6. Data Migration & Reconciliation Support:Data Mapping Data Cleansing Data Validation Data Migration Balance Migration Customer Migration Product Migration Perform:Balance Reconciliation Data Quality Validation Migration Testing Reconciliation Reporting Coordinate migration activities with technical teams.7. Testing & UATLead:Functional Testing System Integration Testing (SIT) User Acceptance Testing (UAT) Regression Testing Prepare:Test Scenarios Test Cases Defect Logs Test Evidence Support:Defect Triage Requirement Validation Issue Resolution Production Readiness8. Change Management & Operational Readiness Develop and maintain:Standard Operating Procedures (SOPs) User Manuals Operational Guides Training Materials Conduct:User Training Knowledge Transfer Sessions Operational Readiness Assessments Support post-go-live stabilization activities.9. Stakeholder & Vendor Management Work closely with:Business Users Operations Teams IT Teams Project Managers Temenos Consultants Vendors Testing Teams PMOCoordinate project deliverables and ensure timely execution. Required Skills & Expertise Core Banking Temenos T24 Core Banking Retail Banking Operations Corporate Banking Operations Islamic Banking Core Banking Transformation Banking Operations Business Process Reengineering Temenos Expertise Mandatory experience with:Temenos T24AA (Arrangement Architecture) TPH (Temenos Product Hub) Islamic Banking Modules Preferred knowledge of:Temenos Transact Temenos Infinity Temenos Data Migration Tools Business Analysis Requirements Gathering BRDFSDGap Analysis Functional Specifications Process Mapping Business Rules Scope Management Requirement Traceability Banking Operations Strong understanding of:Customer Onboarding Account Opening Deposits Payments Financing Corporate Banking Retail Banking Customer Maintenance Islamic Financing Standing Instructions Collections Remittances Data Migration Data Mapping Data Cleansing Migration Validation Balance Reconciliation Data Quality Migration Strategy Testing SITUATFunctional Testing Regression Testing Defect Management Test Planning Documentation SOP Development User Manuals Operational Documentation Process Documentation Training Documentation Soft Skills Strong analytical and problem-solving skills Excellent stakeholder management Strong communication and presentation skills Vendor management experience Leadership and mentoring capabilities Project coordination skills Ability to work in cross-functional environments Qualifications Bachelor's Degree in:Finance Banking Business Administration Information Systems Computer Science Related Discipline Preferred:Master's Degree (MBA or related field) Certifications Mandatory Certified Temenos T24 Consultant Temenos AA Certification Temenos TPH Certification (preferred) Preferred CBAPPMPAgile/Scrum Certification Islamic Banking Certification TOGAF (added advantage) Experience Minimum 11+ years of banking experience. Minimum 8+ years in Temenos T24 transformation projects. Minimum 5+ years of hands-on experience with Islamic Banking AA & TPH implementations. Proven experience in:Retail Banking Corporate Banking Islamic Banking Core Banking Transformation Data Migration Business Analysis UAT & Testing Change Management

Job Description<br><br>The Cyber Security Analyst is responsible for monitoring cyber security solutions triaging alerts to enable swift responses to incidents and the improved effectiveness and efficiency of detectors. The successful candidate will have a good technical knowledge of cyber systems and an interest in becoming an expert in cyber security. They should possess a good knowledge of different technologies and maintain an awareness of latest threats within industry.<br><br>Responsibilities<br><br>Roles and Responsibilities<br><br>Monitor and analyze cybersecurity alerts, events, and potential security incidents. Triage security alerts and create or update cases in the case management system to accurately document triggered alarms and detected threats. Ensure that all case information is complete, accurate, and up to date. Notify customers of security incidents and required mitigation activities, and support incident response throughout all phases of the incident management process by following established SOC procedures. Follow up on notifications, requests for information, and remediation activities to ensure timely resolution. Escalate incidents to Senior Analysts for further analysis, investigation, and guidance when required. Track and update cases and service requests based on new information, investigation findings, and stakeholder feedback. Coordinate with internal and external stakeholders to build and maintain positive working relationships. Support Senior Analysts in preparing Post-Incident Reviews (PIRs) and developing ad-hoc reports, dashboards, and metrics to measure and improve SOC operational effectiveness. Identify opportunities to improve processes, procedures, and services to enhance operational efficiency and continuously add value for customers.<br><br>Qualifications<br><br>Educational Qualifications<br><br>Relevant degree in Information Technology, Computer Science, Cybersecurity, or a related field. One or more relevant industry certifications.<br><br>Required Skills<br><br>A strong desire to learn about different security technologies and understand how security operations function. A passion for information security and a commitment to developing a career in this field. Reliability, accountability, and a strong work ethic. Well-developed logical and analytical thinking skills, with the ability to investigate and analyze security incidents. Ability to work in a shift-based schedule. Excellent written and verbal communication skills in English. Good understanding of TCP/IP network traffic and event log analysis. Good understanding of operating systems, network architecture, and common system design principles. Understanding of general cybersecurity threats, vulnerabilities, and exploits, along with appropriate mitigation techniques.<br><br>Desirable Skills & Experience<br><br>Familiarity with and experience working within the region. Previous experience working for a Managed Security Services Provider (MSSP) or Managed Detection and Response (MDR) provider. Experience working in a continuous 24/7 operations environment. Familiarity and hands-on experience with multiple Security Information and Event Management (SIEM) and Endpoint Detection and Response (EDR) solutions. One or more relevant industry certifications, such as GSEC, CySA+, CSA, or equivalent.<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

We are seeking a highly analytical and commercially focused Senior Financial Analyst to join our finance team. The ideal candidate will have strong expertise in FP&A, IFRS, financial reporting, and strategic analysis, with professional qualifications such as ACCA, CPA, or CA. Experience within a construction, real estate, infrastructure, or holding company environment will be highly preferred, with the ability to support complex business operations, budgeting cycles, financial performance analysis, and executive decision-making. Key Responsibilities Lead the annual budgeting, forecasting, and long-term financial planning processes. Develop financial models and provide insights to support strategic business decisions. Prepare monthly management reports, dashboards, and financial performance analysis. Conduct variance analysis and communicate key financial drivers, risks, and opportunities. Ensure compliance with International Financial Reporting Standards (IFRS) and support financial reporting requirements. Support month-end and year-end closing processes, audits, and financial controls. Analyse project profitability, cost performance, cash flow, and operational KPIs. Partner with business units, project teams, and senior management to improve financial performance. Provide financial insights for investment decisions, business expansion, and operational improvements. Drive improvements in reporting processes, automation, and financial analysis capabilities. Requirements Bachelor's degree in Finance, Accounting, Economics, or a related discipline. Professional qualification: ACCA, CPA, or CA. Minimum 08–10 years of experience in FP&A, financial analysis, management reporting, or corporate finance. Strong knowledge and practical experience with IFRS and financial reporting. Proven experience in financial modelling, budgeting, forecasting, and variance analysis. Advanced Excel skills and experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or similar). Strong analytical, communication, and stakeholder management skills. Preferred Experience Previous experience in a construction company, real estate group, infrastructure business, or holding company. Experience managing financial analysis across multiple business units, subsidiaries, or projects. Exposure to project-based accounting, cost control, CAPEX analysis, and consolidated reporting. Experience working with senior leadership teams and supporting strategic planning. Preferred Skills FP&A and business partnering IFRS reporting Financial modelling Budgeting and forecasting Management reporting Project financial analysis Consolidation and group reporting Power BI / data analytics ERP systems experience

Position Description & Qualifications<br><br>Serco provides logistics sustainment and contingency support to IFRCO both OCONUS (Kuwait, Iraq & Syria) and CONUS (Redstone Arsenal, Yuma Proving Ground, and Fort Sill, OK) by conducting logistics database administration and lifecycle management of supplies.<br><br>You will become part of our Kuwait based logistics team supporting multiple government customers in Supply Chain Management, Inventory Control and Total Asset Visibility, including shipping and receiving, configuration management, distribution management, property accountability, and equipment disposition.<br><br>The Logistics Analyst will be part of a diverse team of highly talented personnel who work closely with the customer and other Serco teams to deliver quality logistics support to IFRCO OCONUS (Kuwait).<br><br>In This Role, You Will<br><br>Provide logistician experience to:Manage supplies and conduct warehousing functions to support government and military operations in an austere environment Inventory, package, ship, retrograde, transport, and maintain accountability of government property to support military operations Document the inventory, receipt, and shipment of equipment and systems Provide expertise in:Preparing assets for DLA-DA (DRMO) and turn-in to support phasing out unneeded equipment Utilizing Commercial Off the Shelf (COTS) and/or government logistics databases to move systems and equipment within the Iraq theater The use of computer applications (ex: Excel, Word, Power Point etc.) to communicate logistical transactions to contractor and government leadership<br>To Be Successful In This Role, You Will Have<br><br>An active DoD Secret clearance US citizenship Bachelor's degree with minimum 2 years of experience in Supply and Warehouse management within Government or Military operations Or High School Diploma with minimum 8 (6?) years of relevant experience Experience with retrograde, transportation, property accountability, and environmental stewardship Experience in preparing assets for DLA-DS (DRMO) and Turn-InExperience utilizing Commercial Off the Shelf (COTS) and/or Government logistics databases. Knowledge of various logistics forms (DD or DA) and their functions Knowledge of selected computer applications (ex: Excel, Word, Power Point, etc.) Ability to travel up to 75+% OCONUSActive/valid U. S Passport Ability to lift 35lbs unassisted<br>Additional Desired Experience And Skills<br><br>Forklift Experience, commercial or military Experience supporting Counter-Rocket, Artillery, Mortar (C-RAM) products and systems or Integrated Fires / Rapid Capabilities Office (IFRCO) products and systems Experience using Catalog Ordering Logistics Tracking System (COLTS) and Defense Property Accountability System (DPAS) HIGHLY desirable! Experience with IUID and/or RFID systems also highly desirable. Experience in preparing assets for DLA-DS (DRMO) and Turn-InKnowledge of COSIS and documentation of actions. Familiarity with preparing large pallets/crates for shipment both CONUS and OCONUSKnowledge of HAZMAT functions and requirements helpful<br><br>Company Overview<br><br>Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U. S. military, numerous U. S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.<br><br>To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.<br><br>Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I. D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.<br><br>Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.<br><br>Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.<br><br>Pay Transparency<br><br>Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.<br><br>Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br><br>Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan<br><br>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.<br><br>Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>The Opportunity<br><br>Agoda is very excited to launch a new B2C fintech product <br><br>As Senior Business Analyst – New verticals, you will play a key role in defining, launching and growing the product across different markets. You'll devise, own and execute initiatives to drive acquisition, transaction growth and retention, working closely with product, fintech, and cross-functional marketing teams. This is a unique opportunity to incubate and grow a new business vertical within Agoda from the ground up.<br><br>We are looking for someone who can handle ambiguity well while remaining independent in developing fast-paced initiatives across this new and interesting product.<br><br>In this Role, You Will <br><br>Help on defining the Product Customer Value Proposition and Go To Market (GTM) Strategy Design optimization strategy for the product across the full funnel – from user across key business metrices (i.e., acquisition, activation, transaction growth, top-ups loyalty and customer engagement) Execute the marketing strategy: e.g., Launch the different marketing channels (e.g., paid search, app campaigns, affiliates)  Optimize performance campaigns across channels such as; App campaigns, KOL initiative and Paid search Optimize incentives via campaigns across markets to drive business objectives while maintaining sustainable unit economics Work closely with Product and Design to Shape onboarding, in-app messaging, and key user journeys Collaborate with Fintech, Legal, and Compliance to ensure campaigns, claims, and messaging are accurate, compliant, and easy for customers to understand and translate regulatory constraints into clear, user‑friendly communications Build and continuously improve dashboards, reporting, and processes on your respective portfolio to scale operationally over time. This is a sole contributor role with strong visibility across Managers and Directors <br><br>What You’ll Need To Succeed<br><br>Must Have Qualifications Marketing expertise: At least 3 years of experience with running strategic initiative within the e-commerce, consulting, OTA and fintech space Strong analytical skills:Comfortable working with data and performance metrics (CAC, LTV, activation, retention, payback, cohorts) Ability to pull and analyze data using SQL and/or self‑serve BI tools Demonstrated entrepreneurial / builder mentality:Able to operate in ambiguity, set up new processes, and “figure things out” without a playbook. Excellent organizational skills, attention to detail and ability to work independently Ability to think strategically, learn fast and understand new business dynamics Innate desire to take ownership, make an impact and influence outcomes Bias for action and experimentation Excellent verbal and written communication skills in English Strong stakeholder management and communication skills, with experience collaborating with multi team in multiple department  <br><br>Nice to Have<br><br>Experience with Direct marketing, Performance marketing and Affiliate marketing for financial products Experience in consulting, investment banking, e-commerce, fintech or financial services, such as Travel cards, multi‑currency wallets Experience launching or scaling a new product or major feature as part of a team <br><br>#STRA#ANLS#MRKT#3 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

We are seeking an experienced Business Analyst / Corporate Banking SME to support large-scale Temenos T24 Core Banking transformation programs across Retail and Corporate Banking operations. The ideal candidate will have extensive experience in Middle East banking, strong expertise in Retail, Corporate, and Islamic Banking, and proven hands-on experience with Temenos T24, Islamic AA, and TPH implementations. The role will focus on business requirements, operating model transformation, process mapping, data migration, testing, business readiness, and stakeholder management. Key Responsibilities Business Analysis & Requirements Management Gather, analyze, and document business requirements for T24 transformation programs. Prepare and maintain:Business Requirement Documents (BRDs) Functional Specification Documents (FSDs) Process Documentation Requirement Traceability Manage requirements, scope control, and change requests. Conduct workshops with business and operations stakeholders. Coordinate requirements with implementation partners and vendors. Retail & Corporate Banking Operations Act as a Retail & Corporate Banking Operations SME for back-office transformation. Support banking operations covering:Accounts Deposits Financing Payments Corporate Banking Islamic Banking Analyze existing operational processes and identify improvement opportunities. Define business rules and operational workflows. Core Banking Transformation Support end-to-end Temenos T24 / Temenos Transact transformation initiatives. Participate in current-state assessment and future-state solution design. Perform business process mapping and gap analysis. Define and validate the Target Operating Model (TOM). Ensure future-state processes align with business and operational objectives. Islamic Banking Provide SME expertise for Islamic Banking transformation initiatives. Support Temenos Islamic AA and TPH implementations. Validate Islamic banking business processes, products, rules, and operational requirements. Work closely with functional and technical teams to ensure Islamic banking requirements are correctly implemented. Data Migration & Reconciliation Support data migration planning and execution. Define data mapping and transformation requirements. Support data cleansing and validation activities. Validate migrated customer, account, deposit, financing, and transaction data. Support balance reconciliation and migration validation. Identify and resolve data migration issues. Testing & UATLead business participation in testing activities. Prepare business test scenarios and UAT test cases. Support:System Integration Testing (SIT) User Acceptance Testing (UAT) Regression Testing Validate requirements against implemented functionality. Lead defect triage and coordinate defect resolution. Support business sign-off and production readiness. Change Management & Business Readiness Develop operational readiness plans. Prepare Standard Operating Procedures (SOPs). Develop user manuals and operational documentation. Conduct business-user training. Support change adoption and transition activities. Ensure business teams are prepared for the new T24 operating environment. Stakeholder & Vendor Management Work closely with:Business Users Retail Banking Teams Corporate Banking Teams Operations Teams IT Teams Product Owners Project Managers Implementation Partners Vendors Facilitate workshops and business discussions. Coordinate with vendors and implementation partners. Provide regular updates on requirements, testing, migration, risks, and business readiness. Governance & Documentation Maintain project and business-analysis documentation. Ensure requirements and changes are properly governed. Support project governance and implementation reviews. Maintain traceability between business requirements, configuration, testing, and sign-off. Support audit and compliance requirements where applicable. Required Experience11+ years of experience in Temenos Core Banking transformation programs. Proven experience as a Business Analyst / SME in T24 transformation projects. Strong hands-on experience with Temenos T24 / Transact. Strong Middle East / GCC banking experience. Extensive Retail Banking and Corporate Banking operations experience. Strong Islamic Banking domain knowledge.5+ years of experience in Islamic AA and TPH implementations. Experience supporting data migration, cleansing, mapping, and reconciliation. Strong experience in SIT, UAT, defect management, and business validation. Client-facing consulting experience. Experience working in multi-vendor implementation environments. Mandatory Skills Temenos T24 / Temenos Transact Core Banking Transformation Retail Banking Corporate Banking Islamic Banking Islamic AATPHBanking Operations Business Analysis BRD / FSDRequirements Gathering Scope Management Business Process Mapping Gap Analysis Target Operating Model (TOM) Business Rules Data Migration Data Cleansing Data Mapping Balance Reconciliation SIT / UATDefect Triage Requirement Validation Change Management SOP Development User Manuals Business Training Vendor Management Stakeholder Management

Job Summary We are seeking an experienced Core Banking Transformation – Retail & Corporate Banking SME to support large-scale Temenos Transact (T24) transformation programs. The ideal candidate will have extensive experience in Retail & Corporate Banking Operations, strong business analysis capabilities, and deep expertise in Temenos T24, including Islamic Banking (AA & TPH) implementations. The role involves leading business requirements, process transformation, target operating model (TOM) design, data migration support, testing, business readiness, and stakeholder management while ensuring successful implementation of Core Banking solutions. Key Responsibilities Business Analysis & Requirements Gather, analyze, and document business requirements. Prepare Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and process documentation. Validate business requirements with stakeholders. Manage requirement traceability and scope control. Coordinate with implementation partners and vendors. Core Banking Transformation Support Temenos Transact (T24) Core Banking transformation projects. Drive business process transformation initiatives. Define Target Operating Model (TOM). Perform business process mapping and gap analysis. Design future-state operational processes. Define business rules and operational workflows. Retail & Corporate Banking Operations Support transformation across:Customer Information CASACurrent Accounts Savings Accounts Deposits Financing Corporate Banking Islamic Banking Payments Standing Instructions Remittances Account Maintenance Data Migration Support data migration planning and execution. Define data mapping rules. Perform data cleansing activities. Validate migrated data. Support balance reconciliation. Resolve migration-related issues. Testing & UATPrepare UAT strategy and test scenarios. Execute System Integration Testing (SIT) and User Acceptance Testing (UAT). Validate business requirements. Manage defect triage and defect resolution. Coordinate business sign-offs. Change Management Prepare operational readiness plans. Develop Standard Operating Procedures (SOPs). Prepare User Manuals. Deliver business training. Support end-user adoption activities. Stakeholder Management Work closely with:Business Users Operations Teams Technology Teams Implementation Partners Vendors Project Managers Product Owners Provide regular project updates. Facilitate workshops and business discussions. Governance & Documentation Maintain project documentation. Support audit and compliance activities. Ensure adherence to banking policies. Maintain requirement traceability. Required Experience11+ years of experience in Core Banking Transformation. Strong experience with Temenos Transact (T24) implementation projects. Experience as a Business Analyst or Subject Matter Expert (SME). Strong Retail Banking and Corporate Banking operations experience. Experience in Middle East banking transformation programs. Strong Islamic Banking domain knowledge. Experience supporting data migration and reconciliation. Experience in SIT, UAT, and business validation. Client-facing consulting experience. Preferred Experience Certified Temenos Consultant. Minimum 5+ years of Islamic AA & TPH implementation experience. Experience in GCC/Middle East Banking. Experience in multi-vendor implementation environments. Knowledge of banking regulations and operational compliance. Education Bachelor's Degree in:Computer Science Information Technology Business Administration Finance Banking Engineering Related Discipline

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>The Opportunity<br><br>Agoda is very excited to launch a new B2C fintech product <br><br>As Senior Business Analyst – New verticals, you will play a key role in defining, launching and growing the product across different markets. You'll devise, own and execute initiatives to drive acquisition, transaction growth and retention, working closely with product, fintech, and cross-functional marketing teams. This is a unique opportunity to incubate and grow a new business vertical within Agoda from the ground up.<br><br>We are looking for someone who can handle ambiguity well while remaining independent in developing fast-paced initiatives across this new and interesting product.<br><br>In this Role, You Will <br><br>Help on defining the Product Customer Value Proposition and Go To Market (GTM) Strategy Design optimization strategy for the product across the full funnel – from user across key business metrices (i.e., acquisition, activation, transaction growth, top-ups loyalty and customer engagement) Execute the marketing strategy: e.g., Launch the different marketing channels (e.g., paid search, app campaigns, affiliates)  Optimize performance campaigns across channels such as; App campaigns, KOL initiative and Paid search Optimize incentives via campaigns across markets to drive business objectives while maintaining sustainable unit economics Work closely with Product and Design to Shape onboarding, in-app messaging, and key user journeys Collaborate with Fintech, Legal, and Compliance to ensure campaigns, claims, and messaging are accurate, compliant, and easy for customers to understand and translate regulatory constraints into clear, user‑friendly communications Build and continuously improve dashboards, reporting, and processes on your respective portfolio to scale operationally over time. This is a sole contributor role with strong visibility across Managers and Directors <br><br>What You’ll Need To Succeed<br><br>Must Have Qualifications Marketing expertise: At least 3 years of experience with running strategic initiative within the e-commerce, consulting, OTA and fintech space Strong analytical skills:Comfortable working with data and performance metrics (CAC, LTV, activation, retention, payback, cohorts) Ability to pull and analyze data using SQL and/or self‑serve BI tools Demonstrated entrepreneurial / builder mentality:Able to operate in ambiguity, set up new processes, and “figure things out” without a playbook. Excellent organizational skills, attention to detail and ability to work independently Ability to think strategically, learn fast and understand new business dynamics Innate desire to take ownership, make an impact and influence outcomes Bias for action and experimentation Excellent verbal and written communication skills in English Strong stakeholder management and communication skills, with experience collaborating with multi team in multiple department  <br><br>Nice to Have<br><br>Experience with Direct marketing, Performance marketing and Affiliate marketing for financial products Experience in consulting, investment banking, e-commerce, fintech or financial services, such as Travel cards, multi‑currency wallets Experience launching or scaling a new product or major feature as part of a team <br><br>#STRA#ANLS#MRKT#3 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Mobile and Web | Hassad Foods <p><strong>Job Summary:</strong></p><br> <p>Seeking an Experienced Software Engineer to manage and enhance existing mobile &amp; web applications. The ideal candidate will have strong front end and mobile applications development skills working with Enterprise level applications, APIs and integrations. The candidate should have the ability to quickly understand and manage existing projects.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <ul> <li>Develop, enhance and maintain the features and functionality in web and mobile applications</li> <li>Ensure Cross platform performance of the application</li> <li>Integrate the application with third party APIs or solutions based on Business requirements</li> <li>Work with APIs to build secure, scalable and well documented endpoints</li> <li>Monitor, debug and optimize application performance using modern tools and solutions</li> <li>Quickly understand existing codebase and contribute for enhancements and improvements</li> <li>Integrate and maintain an AI powered chatbots</li> <li>Write clean, maintainable code and ensure high quality releases using version control (Git) and CI/CD pipelines (Azure DevOps)</li> <li>Implement security and compliance measures across the solutions</li> <li>Collaborate with QA teams to support testing, debugging and deployment</li> <li>Create and maintain technical documentation, participate in code reviews and provide technical guidance</li> <li>Work with Business Analyst /Project Manager/Functional Consultant to gather and translate the requirement into scalable technical solutions</li> </ul> <br> <br> </div>

We are currently looking for Wholesale Business Analyst for our Qatar operations<br><br>Education & Experience Requirements<br><br>Bachelor's degree from a recognized university preferably in Banking, Finance, Accounting, Economics, Business Administration, Information Technology, or a related discipline. At least 7 years of relevant experience, preferably within a highly rated international or regional bank. Experience in Business Analysis, Trade Finance, Cash Management, Transaction Banking Operations, or Digital Transformation initiatives. Proven experience in requirements gathering, process mapping, business requirements documentation (BRDs), and solution implementation. Exposure to corporate or wholesale banking environments, preferably within Qatar or the GCC market. Experience supporting digital banking, process automation, system implementation, or transaction banking transformation projects.<br><br>Required Special Skills<br><br>Excellent oral and written communication skills (including report writing) in English. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organising, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Strong business analysis capabilities including requirements gathering (BRS/BRD), user stories, process mapping, gap analysis, and solution documentation. Good understanding of Cash Management, Trade Finance, Supply Chain Finance, Virtual Accounts, and transaction banking operating models. Experience with digital transformation, process automation, data analytics, UAT, and implementation of transaction banking platforms and solutions. Shareholder & Financial Support revenue growth initiatives through analysis of transaction banking performance, client behaviour, fee income trends, and product utilization. Identify revenue leakage, operational inefficiencies, and opportunities to improve fee realization through process optimization and digitization initiatives. Deliver business insights, management reporting, and performance dashboards to support strategic decision-making and transaction banking growth objectives. Implements KPI’s and best practices for the Business Analyst role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Demonstrate a clear understanding of the key operational, financial, and performance drivers impacting transaction banking revenue and business outcomes. Customer (Internal & External) Support business teams and clients by analysing transaction banking requirements and assisting in the design and implementation of cash management and trade finance solutions. Facilitate effective communication between clients, business units, operations, product teams, and technology functions to ensure successful delivery of solutions and process improvements. Assist in enhancing customer experience by identifying process inefficiencies, supporting digital initiatives, and ensuring smooth onboarding and adoption of transaction banking platforms. To assist customers in all their queries on Bank’s products and seek solutions to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory) Analyse, document, and optimize end-to-end Cash Management, Trade Finance, and Supply Chain Finance processes to improve operational efficiency, client experience, and fee realization. Ensure business requirements, process designs, and solution specifications comply with applicable regulatory requirements, internal policies, operational controls, and risk management standards. Support implementation of digital trade and cash management initiatives through process mapping, requirements management, system testing, issue resolution, and stakeholder coordination. Identify opportunities for automation, process re-engineering, and workflow simplification to enhance transaction banking effectiveness and reduce manual intervention. Continuously improve business analysis methodologies, process documentation standards, and solution delivery practices to support business objectives. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues.<br><br>Joining time frame: 2 weeks (maximum 1 month)

We are looking for an experienced Instructional Designer with strong hands-on expertise in digital learning technologies, e-learning development, LMS/LXP platforms, and multimedia content creation.<br>Key Responsibilities Design and develop interactive e-learning modules, digital courses, videos, simulations, and learning content using instructional design and adult learning principles. Develop storyboards, visual learning assets, videos, and interactive digital content aligned with business and learning objectives. Manage and support LMS/LXP platforms, including content administration, user management, reporting, and learner analytics. Collaborate with SMEs, HR, and business stakeholders to develop and continuously improve digital learning solutions. Research and implement emerging digital learning technologies and AI-enabled learning solutions.<br>Key Technical Skills Articulate Storyline / Articulate 360Brainshark Adobe Learning Manager SAP Learning / SAP Success Factors Learning Degreed, Cornerstone, or 360Learning Adobe Premiere Pro / Screen Flow Video & Photo Editing, Visual Design & Storyboarding Microsoft Teams, Zoom, Webex, GoToTraining LMS/LXP Administration & Learning Analytics SAP / ERP Functional Knowledge<br>Requirements Bachelor’s Degree in a relevant field.8+ years of overall experience, including 5+ years in digital learning, instructional design, or learning technologies. Strong hands-on experience with digital authoring tools and LMS/LXP platforms. GCC experience is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><ul><li><span>To conduct workshops with stake holders to capture business <br></span></li><li><span>requirements, prepare analysis reports and provide the best IT solutions<br></span></li><li><span>and design .<br></span></li><li><span>To analyze the business requirements and automate the procedures.<br></span></li><li><span>To do process re-engineering based on the automation study.<br></span></li><li><span>To plan and estimate duration of the effort needed of new features, components or modifications to an existing application.<br></span></li><li><span>To design &amp; implement business applications through tools mentioned below.<br></span></li><li><span>To be experienced in JDeveloper tool, oracle form \ report builder and creating new workflows in AME.<br></span></li><li><span>To deliver Analysis studies &amp; make recommendations regarding possible IT interventions.<br></span></li><li><span>To perform programming tasks according to the project plan and functional specifications.<br></span></li><li><span>To maintain relationships with key users (super users) and ensure proper use of the system by those users.<br></span></li><li><span>Test and apply new features in development and test environment then applying them to production.<br></span></li><li><span>To Lead / manage end-user training sessions in the run up to go-live.<br></span></li><li><span>Daily monitoring and maintenance for the following modules within ERP: (Purchasing, Inventory, I-procurement, I supplier, E-tendering, Sourcing and Project Contract).<br></span></li><li><span>Following up SR in Oracle Metalink if raised.<br></span></li><li><span>To document all tasks performed from project origination to user manual.</span><br></li></ul>Requirement:<br><ul><li><span>Certificates in Oracle Development Financial / Logistics Track. </span><br></li><li><span>Good knowledge of Oracle ERP Solutions (financial and logistics) .</span><br></li><li><span>To have a strong knowledge of Oracle ERP modules (purchasing I procurement module\ sourcing \ inventory \ assets management \ assets tracking \ fixed assets \ suppliers \ procurement services) . </span><br></li><li><span>System administration background is preferable</span><br></li><li><span>Powerful trainer with ability to explain complex concepts using everyday examples</span><br></li><li><span>Good communication and presentation skills</span><br></li><li><span>Workshop facilitation skills / Presentation Skills.</span><br></li><li><span>Good in writing reports and follow up.</span><br></li><li>Minimum Qualification: BSc. Computer Science or equivalent <br></li><li>Minimum Work Experience: At least 8 years in Applications Development<br></li><li>Arabic speakers is a must.<br></li></ul><br><span>Requirements</span><ul><li><span>Certificates in Oracle Development Financial / Logistics Track. <br></span></li><li><span>Good knowledge of Oracle ERP Solutions (financial and logistics) .<br></span></li><li><span>To have a strong knowledge of Oracle ERP modules (purchasing I procurement module\ sourcing \ inventory \ assets management \ assets tracking \ fixed assets \ suppliers \ procurement services) . <br></span></li><li><span>System administration background is preferable<br></span></li><li><span>Powerful trainer with ability to explain complex concepts using everyday examples<br></span></li><li><span>Good communication and presentation skills<br></span></li><li><span>Workshop facilitation skills / Presentation Skills.<br></span></li><li><span>Good in writing reports and follow up.</span><br></li><li>Minimum Qualification: BSc. Computer Science or equivalent <br></li><li>Minimum Work Experience: At least 8 years in Applications Development<br></li><li>Arabic speakers is a must.<br></li></ul><br> </div>

The ideal candidate will support cash management and trade finance fee growth for a leading bank in Qatar, working across corporate and trading clients. This individual will analyze client transaction flows, identify revenue opportunities, and enable adoption of cash, trade, and supply chain finance solutions. They will work cross-functionally with business, product, operations, and technology teams to digitize end-to-end trade and cash journeys and improve transaction banking efficiency. Responsibilities Analyze client transaction flows to identify cash and trade fee income opportunities Gather business requirements and translate them into functional specifications and BRDs for cash and trade finance solutions Map end-to-end trade and cash processes, including payments, collections, LCs, guarantees, and supply chain finance Support digitization of trade and cash workflows, including automation of documentation and reconciliation Coordinate with operations, product, and technology teams on implementation, UAT, and client onboarding Act as liaison between business, product, operations, and IT teams Qualifications7+ years of experience in banking or financial services, ideally in trade finance, cash management, or transaction banking Strong skills in BRDs, process mapping, and stakeholder management Familiarity with supply chain finance, virtual accounts, and trade lifecycle processes Fluent in English and Arabic Willing to relocate to and work onsite in Doha, Qatar for a 12-month contract

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Black &amp; Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is seeking a Technical Analyst to support the ICT Infrastructure function by coordinating infrastructure operations and projects, maintaining documentation, tracking risks and action items, preparing management reports and dashboards, and ensuring effective communication between technical teams, vendors, and stakeholders.<br><u>Key Responsibilities:</u> <br><br>- Coordinate daily ICT Infrastructure operations and project activities across multiple teams.&nbsp;<br><br>- Track project schedules, milestones, action items, risks, issues, and dependencies.&nbsp;<br><br>- Prepare meeting agendas, document meeting minutes, and follow up on assigned actions.&nbsp;<br><br>- Develop operational reports, executive dashboards, presentations, and status updates.&nbsp;<br><br>- Maintain project documentation, version control, and operational repositories.&nbsp;<br><br>- Coordinate with infrastructure teams, vendors, and stakeholders to ensure timely execution of operational and project deliverables.&nbsp;<br><br>- Support governance processes, reporting, compliance documentation, and project administration.&nbsp;<br><br>- Assist in tracking infrastructure incidents, service requests, maintenance activities, and operational KPIs.<br><br></span><br><span>Requirements<u>Requirements:</u> <br><br>- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.&nbsp;<br><br>- 3–5 years of experience in IT Operations, ICT Infrastructure, PMO, Project Coordination, Technical Analysis, or a similar role.&nbsp;<br><br>- Experience supporting ICT Infrastructure operations, projects, or service delivery environments.&nbsp;<br><br>- Strong experience preparing management reports, dashboards, executive presentations, and project status reports.&nbsp;<br><br>- Knowledge of ICT Infrastructure domains including Cloud, Datacenter, Servers, Virtualization, Storage, Backup, Databases, and Asset Management.&nbsp;<br><br>- Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio).&nbsp;<br><br>- Excellent organizational, analytical, documentation, communication, and stakeholder management skills.<br><br></span><br><span>Benefits<u>Benefits:</u> <br><br>- Competitive Salary + Benefits Package<br><br></span><br> </div>

Job Summary We are seeking an experienced Application Support Specialist to provide end-to-end functional and technical support for the bank's omni-channel banking applications, including Branch Banking, Mobile Banking, Retail Internet Banking, and Corporate Internet Banking platforms. The successful candidate will be responsible for application monitoring, incident management, log analysis, deployment support, production issue resolution, release validation, and collaboration with development, infrastructure, QA, and business teams to ensure high availability and operational excellence of critical banking applications. Key Responsibilities1. Application Support & Incident Management Provide day-to-day production support for omni-channel banking applications. Manage Business-As-Usual (BAU) support requests. Analyze, prioritize, and resolve incidents and service requests. Ensure adherence to SLA commitments. Coordinate with business users and technical teams for issue resolution. Escalate critical production issues when required.2. Monitoring & Application Health Monitor application health and performance using Application Performance Monitoring (APM) tools. Analyze application logs and system health reports. Detect anomalies and recurring production issues. Perform preliminary Root Cause Analysis (RCA). Proactively identify risks and recommend preventive actions.3. Deployment & Release Management Support application deployments and production releases. Participate in weekend deployment activities. Validate applications after deployment. Support Change Management activities. Ensure successful rollout of new application releases.4. Production Operations Support Patch Management activities. Participate in Disaster Recovery (DR) exercises. Support Database Upgrade activities. Perform production validation after infrastructure maintenance. Ensure uninterrupted availability of banking channels.5. Technical Troubleshooting Perform SQL data validation and troubleshooting. Investigate application issues using logs. Support Linux server troubleshooting. Review Java application logs. Assist development teams during defect resolution. Support API and microservices-related investigations.6. Cross-Functional Collaboration Work closely with:Development Teams QA Teams Infrastructure Teams Business Users Database Administrators Participate in Agile ceremonies including:Sprint Planning Daily Stand-ups Sprint Reviews Retrospectives7. Continuous Improvement Improve monitoring and operational processes. Recommend automation opportunities. Support application stability initiatives. Maintain operational documentation and knowledge articles. Required Qualifications Education Bachelor's Degree in:Computer Science Information Technology Software Engineering Information Systems Electronics & Communication Related Discipline Experience3–7 years of experience in Application Support, Production Support, or Application Operations. Experience supporting banking or financial applications is preferred. Experience in omni-channel banking environments is highly desirable. Experience with production deployments and incident management. Required Technical Skills Application Support Production Support Application Support Incident Management Service Request Management Production Issue Resolution Root Cause Analysis (RCA) Application Monitoring Log Analysis Health Monitoring Performance Monitoring Banking Applications Branch Banking Applications Mobile Banking Retail Internet Banking Corporate Internet Banking Omni-Channel Banking Digital Banking Platforms Databases Oracle SQLMySQLSQL Queries Data Validation Database Troubleshooting Operating Systems Linux Linux Commands Linux Administration (Basic) Shell Navigation Log File Analysis Programming & Web Technologies Java Java Script HTMLBasic Code Debugging Monitoring Tools App Dynamics (App D) Application Performance Monitoring (APM) Log Monitoring Performance Monitoring Health Dashboards Deployment & Dev Ops Release Management Deployment Support Patch Management Disaster Recovery (DR) Change Management Production Validation Banking Technologies API Integration REST APIsMicroservices Digital Channels Ticketing Tools Service Now JIRARemedy Methodologies Agile Scrum Dev Ops Sprint Planning Sprint Reviews Stand-ups Professional Skills Incident Analysis Root Cause Analysis Analytical Thinking Problem Solving Stakeholder Management Communication Skills Team Collaboration Customer Support Documentation Time Management Attention to Detail Ownership & Accountability Multi-tasking