JavaScript Jobs - Doha Qatar

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Continuous Improvement: <br><br> Shareholder & Financial:Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. Implements KPI’s and best practices for VP IT Project Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Maintain relations with the project recipient for progress reporting and project evaluation. Develop full scale project plans and associated communications documents Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel Effectively follow the Project Management Methodology while managing the projects Assist in creating project management methodologies for the implementation of all IT related projects within the Group. Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. Ensure that quality management is implemented in all IT processes. Conduct project risk analysis and maintain project risk profile. Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost. Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted. Review and provide feedback on the performance of the project team and make recommendations as necessary. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction. Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. <br><br>Education/Experience Requirements<br><br>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Training courses and certification in systems technology, management and banking. Professional certifications such as PMI and prince II. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVEducational Certificates QID (Back and Front) Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is responsible for developing and managing the IT performance management framework, including supporting the design, analysis, interpretation, and presentation of performance and statistical data to support business decision-making. The role ensures monitoring of SLAs against agreed targets and provides performance reporting and analysis across IT.<br><br>The position also has overall responsibility for ensuring adequate IT capacity and availability to meet business requirements, optimizing the use of IT resources, translating business forecasts into infrastructure requirements, and supporting service level management activities.<br><br>Additionally, the role oversees disaster recovery planning and coordination, ensuring critical business functions can recover within defined timeframes and that recovery procedures, plans, and testing are maintained across the organization.<br><br>Key Responsibilities<br><br>Shareholder & Financial<br><br>Develop and implement performance measurement plans aligned with QNB business planning cycles. Analyze, interpret, and present complex performance information for management decision-making. Develop and maintain KPI reporting systems and performance improvement frameworks. Support SLA definition, negotiation, and monitoring. Assess new technologies from performance and cost perspectives. Build and maintain performance measurement and capacity models for infrastructure planning. Track utilization trends, capacity forecasts, and resource requirements. Develop availability and capacity plans. Support annual IT budget planning. Implement KPIs and best practices for IT Strategy and Performance. Promote cost consciousness, efficiency, and productivity across IT operations.<br><br>Customer (Internal & External)<br><br>Monitor and analyze key performance indicators and ensure reporting requirements are met. Develop performance reports for senior management, Board committees, and business units. Support benchmarking and performance improvement initiatives. Act as focal point between IT teams, suppliers, and business units for performance measurement activities. Implement and manage Capacity Management processes. Define capacity metrics and data collection methods. Translate business forecasts into infrastructure requirements. Produce performance, utilization, trend, and forecasting reports. Support disaster recovery planning and recovery procedure development. Maintain strong relationships with stakeholders and service managers. Provide support to internal and external auditors, compliance, and risk teams.<br><br>Internal Processes & Regulatory<br><br>Perform complex performance analysis and reporting activities. Support governance and reporting projects. Ensure information quality standards and reporting deadlines are met. Develop surveys and audits supporting service improvements. Establish and maintain Capacity and Availability Management policies, procedures, and processes. Ensure regular audits of Capacity Management processes. Address audit findings related to capacity and availability management. Maintain performance and capacity databases. Participate in IT and CAB meetings related to system performance and change management. Develop and maintain disaster recovery documentation and emergency response procedures. Assess and recommend new hardware and software solutions that improve IT governance and performance.<br><br>Continuous Improvement<br><br>Lead cross-functional improvement initiatives. Encourage innovative thinking and adoption of industry best practices. Foster a culture of continuous improvement and knowledge sharing.<br><br>Learning & Knowledge<br><br>Maintain expertise in ITIL and COBIT frameworks. Perform capacity modeling and trend analysis. Maintain understanding of IT systems, performance management, and relevant regulations. Pursue professional development and remain current with industry developments. Coach and develop team members and assess team performance regularly.<br><br>Education & Experience Requirements<br><br>Bachelor's Degree in Computer Science, Computer Engineering, Computing Performance Analysis, or a related discipline (Master's degree preferred). Minimum 10 years of IT experience. Minimum 8 years in IT Governance, Performance Measurement, and Performance Management. ITIL Expert Certification is mandatory. Consulting experience in Governance and Performance Management is an advantage<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QID (Front and Back) Educational Certificates Birth Certificate

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>TFSBS is a leading IT service provider in Qatar, providing cutting-edge solutions and services to their customers that span a variety of areas. We have the resources, expertise and experience to deliver quality results within a timely manner. Additionally, we are committed to making sure that we meet our customer s needs while staying focused on industry trends. Headquarters , Doha, Qatar</p></div></section>

Job Description <div> <p>We are currently looking for IT Support for our Qatar operations</p> <p>Required Qualifications</p> <p> Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.</p> <p> 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.</p> <p> Experience supporting Microsoft 365 environments.</p> <p> Knowledge of Active Directory and Microsoft Intune.</p> <p> Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi).</p> <p> Experience with Windows 11 administration and troubleshooting.</p> <p>Technical Skills</p> <p> Microsoft 365 Administration</p> <p> Microsoft Intune (MDM/MAM)</p> <p> Active Directory Users &amp; Computers</p> <p> Azure Entra ID (Azure AD)</p> <p> Windows 11 Support</p> <p> Endpoint Patching &amp; Updates</p> <p> Microsoft Exchange Online</p> <p> Network and Wi-Fi Troubleshooting</p> <p> Printer Management Systems</p> <p> Backup Monitoring and Recovery</p> <p> User Access Management</p> <p> Computer Account Management</p> <p> IT Asset Management</p> <p>Language Requirements</p> <p> Fluent in Arabic and English (spoken and written).</p> <p>Preferred Skills</p> <p> Knowledge of Microsoft Defender and security best practices.</p> <p> ITIL Foundation certification.</p> <p> Microsoft Certified: Modern Desktop Administrator or equivalent.</p> <p> Experience with access control systems and card management solutions.</p> <p> Experience with ticketing systems and SLA-driven support environments.</p> <p>Key Competencies</p> <p> Excellent communication and customer service skills.</p> <p> Strong troubleshooting and analytical abilities.</p> <p> Ability to prioritize and manage multiple support requests.</p> <p> Team-oriented with a proactive approach to problem-solving.</p> <p> Strong documentation and organizational skills.</p> <p>Experience Level: Mid-Level (4-6 years)</p> <p>Languages: Arabic &amp; English (Mandatory)</p> <p>Joining time frame: Immediate</p> <p> </p></div>

<p> The Resident Engineer shall provide day-to-day IT operational support, infrastructure administration, troubleshooting, preventive maintenance, user assistance, and coordination with the organization's IT management and relevant vendors. The engineer will support the organization's end-user computing environment, network infrastructure, Microsoft 365 environment, security systems, servers, backup systems, telephony, and other IT infrastructure. The Resident Engineer will work under the direction and supervision of the organization's designated IT Manager / IT Representative.</p><p><strong>Desired Candidate Profile</strong></p><p>The proposed Resident Engineer should have practical experience in:</p><ul><li><p>Windows 10/11 administration and troubleshooting; Microsoft Active Directory.</p></li><li><p>Microsoft 365, Microsoft Entra ID and Microsoft Intune.</p></li><li><p>LAN/WAN troubleshooting, TCP/IP, DNS, DHCP, VLANs and switching.</p></li><li><p>Aruba network switches and Wi-Fi troubleshooting.</p></li><li><p>Palo Alto Networks firewalls.</p></li><li><p>Windows File Server administration.</p></li><li><p>Barracuda Backup and Barracuda Web Application Firewall.</p></li><li><p>NEC telephone/PBX systems.</p></li><li><p>Structured cabling and IT hardware troubleshooting.</p></li></ul><p>Relevant Microsoft, Aruba, Palo Alto, Barracuda, networking or cybersecurity certifications will be considered as a preference.</p>