Help Desk jobs - Doha Qatar

Role Description This full-time, on-site Help Desk Technician role is based in Doha, Qatar. The Help Desk Technician will provide first-line technical support for desktop computers, peripherals, and standard business applications, responding to user inquiries via phone, email, and in person. Daily tasks include diagnosing and troubleshooting hardware and software issues, performing computer repair and maintenance, and escalating complex problems to higher-level support when needed. The role also involves documenting support requests, maintaining accurate records in the ticketing system, and assisting with equipment setup, configuration, and updates to ensure stable and secure operations. Collaboration with IT team members and clear communication with end users are essential to deliver timely, effective support. Qualifications Ability to provide Help Desk Support and Technical Support for end users in an office environment. Proficiency with Desktop Computers, including operating systems, standard applications, and basic network connectivity. Strong Troubleshooting skills for hardware, software, and peripheral devices. Hands-on experience with Computer Repair, including diagnostics, component replacement, and system configuration. Basic understanding of IT security practices and safe computing principles. Effective communication skills and a customer-focused approach to resolving issues. Ability to work on-site in Doha, Qatar and collaborate within a cross-functional team. Relevant technical certification (e.g., Comp TIA A+, Microsoft Desktop Support) or equivalent practical experience is preferred.

Act as the first point of contact for end-users, receiving, logging, troubleshooting, and resolving IT service requests and incidents through phone, email, live chat, chatbot, and other approved channels. Key Responsibilities Respond to user inquiries through phone, email, live chat, and chatbot. Log, prioritize, track, and update incidents and service requests in the ITSM ticketing system. Validate user and request information before taking action or escalating. Provide remote support to diagnose and resolve technical issues. Escalate unresolved issues to the appropriate support or specialist team and follow up until closure. Ensure issues are resolved and confirmed with users before ticket closure. Maintain and contribute to the IT knowledge base, including troubleshooting guides, FAQs, and known issues. Provide initial guidance and support to users on IT products and services. Document software-related issues and coordinate follow-up on reported fixes. Maintain professionalism, confidentiality, and data protection standards when handling user information. Work Schedule: 24x7x365 shift rotation, including weekends and public holidays<br>Minimum Qualifications & Experience Bachelor's degree in IT or a related field. Minimum of 5 years of relevant experience in IT service desk, call center, or user support. Experience with an ITSM ticketing platform such as SMAX or equivalent is highly preferred. Experience in a 24x7 shift-based support environment is preferred.<br>Mandatory Certification Valid, accredited ITIL certification (ITIL Foundation or higher).<br>Core Skills & Competencies Strong verbal and written communication skills. Professional and customer-focused telephone manner. Working knowledge of desktop operating systems, MS Office/365, Active Directory, and common enterprise applications. Ability to triage and prioritize incidents. Strong active listening and problem-solving skills. Accurate and detailed ticket documentation. Basic proficiency in remote support tools. Ability to work rotating shifts, including nights, weekends, and public holidays.<br>Language Requirement Arabic and English bilingual proficiency is highly preferred. Professional-level speaking, reading, and writing skills in both languages are required.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>he Service Desk Analyst is responsible for providing first-line technical support to end users, managing incidents and service requests, troubleshooting IT issues, and ensuring timely resolution while maintaining high levels of customer satisfaction. The role supports remote users, monitors service desk channels, and maintains accurate documentation to ensure efficient IT service delivery.</p><p>Key Responsibilities</p><p><strong>Service Desk Operations</strong></p><ul><li><p>Provide technical support via phone, email, and remote support tools.</p></li><li><p>Monitor and manage service desk mailboxes, tickets, and support channels.</p></li><li><p>Log, track, resolve, or escalate incidents and service requests according to SLA requirements.</p></li><li><p>Take ownership of assigned tickets and provide regular updates until closure.</p></li><li><p>Ensure availability of service desk communication channels during assigned shifts.</p></li></ul><p><strong>Technical Support</strong></p><ul><li><p>Support Microsoft Windows operating systems and Microsoft Office applications.</p></li><li><p>Administer and troubleshoot Active Directory, Exchange, Azure, and Microsoft 365 environments.</p></li><li><p>Provide remote support for workplace services and end-user devices.</p></li><li><p>Assist with basic network troubleshooting, VPN connectivity, and related issues.</p></li></ul><p><strong>Documentation &amp; Knowledge Management</strong></p><ul><li><p>Create and maintain knowledge base articles, troubleshooting guides, and work instructions.</p></li><li><p>Document solutions and share knowledge within the service desk team.</p></li><li><p>Educate end users on best practices, self-service tools, and preventive measures.</p></li></ul><p><strong>Compliance &amp; Process Adherence</strong></p><ul><li><p>Follow company policies, IT service management procedures, and operational standards.</p></li><li><p>Ensure compliance with health, safety, security, and environmental requirements.</p></li><li><p>Participate in knowledge transfer activities and support continuous service improvement initiatives.</p></li></ul><p>Requirements</p><p><strong>Education</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>3–4 years of experience in IT Service Desk, Help Desk, or Remote Support roles.</p></li><li><p>Experience working within an IT Service Provider or Managed Services environment.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Microsoft Active Directory, Exchange, Azure, and Microsoft 365 administration.</p></li><li><p>ITSM tools (preferably HP/Micro Focus Service Manager).</p></li><li><p>ITIL v4 Foundation knowledge.</p></li><li><p>Basic IT security principles.</p></li><li><p>Windows OS and Microsoft Office Suite support.</p></li><li><p>Basic networking, VPN, and CISCO environment troubleshooting.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Preferred Certifications</strong></p><ul><li><p>ITIL Foundation</p></li><li><p>Microsoft Certifications (M365, Azure Fundamentals)</p></li><li><p>CCNA</p></li><li><p>MCITP/MCTS</p></li></ul><p></p></section>

Company Description Al Waha Cars, formerly known as Oasis Cars, has been a trusted leader in Qatar’s automotive market since 1997. Serving as the official dealer for renowned brands like Jetour, M Hero, Voyah, BAW 212, Kaiyi, and Shineray, Al Waha Cars is committed to excellence. With modern showrooms and dedicated service centers, the company provides a superior experience tailored to customer needs. Driven by a passion for quality and innovation, Al Waha Cars plays a pivotal role in shaping Qatar’s mobility landscape.<br>Role Description This is a full-time, on-site role located in Doha, Qatar, for an Information Technology Support Specialist. The role involves providing technical support, troubleshooting hardware and software issues, maintaining desktop systems, and delivering help desk support to ensure the smooth operation of the company's IT infrastructure. The specialist will also handle system updates, resolve user queries, and support internal teams with IT-related tasks.<br>Key Responsibilities Troubleshoot and resolve hardware, software, network, printer, scanner, and Microsoft Office-related issues. Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. Support and maintain LAN, WAN, Wi-Fi, VPN, and network infrastructure. Configure, monitor, and troubleshoot Fortinet firewalls and network security devices. Install Ruijee network switches, routers, access points, and internet connectivity. Install, configure, and maintain Windows Servers, Active Directory, Domain Controllers, DNS, DHCP, Group Policies, and file servers. Install, configure, and maintain CCTV cameras, NVR systems, and monitoring solutions. Troubleshoot CCTV connectivity and recording issues. Install, configure, and support Yealink IP phones. Provide technical support for call center operations and telephony infrastructure. Support PBX systems, SIP trunks, IVR configuration, and call routing. Maintain IT asset inventory and asset tracking records. Maintain IT racks, patch panels, cable management, and labeling standards. Ensure proper documentation of rack layouts and connectivity. Provide support for CRM, DMS, booking systems, ticketing systems, and business application.<br>Required Qualifications Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in IT Support, System Administration. Experience with Windows Server, Active Directory, Microsoft 365, Fortinet Firewalls, CCTV, and IP Telephony. Strong knowledge of networking concepts, TCP/IP, VLANs, VPNs, DNS, and DHCP. Experience supporting multi-site environments is preferred. Preferred Certifications Microsoft Certified (M365 / Windows Server MCSA) Fortinet NSE Certification CCNAITIL Foundation Comp TIA Network+ or Security+Soft Skills: Language: Fluent in English required. Arabic is an advantage. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users and prioritize tasks under pressure.

Company Description Al Waha Cars, formerly known as Oasis Cars, has been a trusted leader in Qatar’s automotive market since 1997. Serving as the official dealer for renowned brands like Jetour, M Hero, Voyah, BAW 212, Kaiyi, and Shineray, Al Waha Cars is committed to excellence. With modern showrooms and dedicated service centers, the company provides a superior experience tailored to customer needs. Driven by a passion for quality and innovation, Al Waha Cars plays a pivotal role in shaping Qatar’s mobility landscape.<br>Role Description This is a full-time, on-site role located in Doha, Qatar, for an Information Technology Support Specialist. The role involves providing technical support, troubleshooting hardware and software issues, maintaining desktop systems, and delivering help desk support to ensure the smooth operation of the company's IT infrastructure. The specialist will also handle system updates, resolve user queries, and support internal teams with IT-related tasks.<br>Key Responsibilities Troubleshoot and resolve hardware, software, network, printer, scanner, and Microsoft Office-related issues. Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. Support and maintain LAN, WAN, Wi-Fi, VPN, and network infrastructure. Configure, monitor, and troubleshoot Fortinet firewalls and network security devices. Install Ruijee network switches, routers, access points, and internet connectivity. Install, configure, and maintain Windows Servers, Active Directory, Domain Controllers, DNS, DHCP, Group Policies, and file servers. Install, configure, and maintain CCTV cameras, NVR systems, and monitoring solutions. Troubleshoot CCTV connectivity and recording issues. Install, configure, and support Yealink IP phones. Provide technical support for call center operations and telephony infrastructure. Support PBX systems, SIP trunks, IVR configuration, and call routing. Maintain IT asset inventory and asset tracking records. Maintain IT racks, patch panels, cable management, and labeling standards. Ensure proper documentation of rack layouts and connectivity. Provide support for CRM, DMS, booking systems, ticketing systems, and business application.<br>Required Qualifications Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in IT Support, System Administration. Experience with Windows Server, Active Directory, Microsoft 365, Fortinet Firewalls, CCTV, and IP Telephony. Strong knowledge of networking concepts, TCP/IP, VLANs, VPNs, DNS, and DHCP. Experience supporting multi-site environments is preferred. Preferred Certifications Microsoft Certified (M365 / Windows Server MCSA) Fortinet NSE Certification CCNAITIL Foundation Comp TIA Network+ or Security+Soft Skills: Language: Fluent in English required. Arabic is an advantage. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users and prioritize tasks under pressure.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent is primarily responsible of managing the team within the Domain Support department to lead the maintenance and support of the Domain operations function and its processes and procedures and ensure that services are delivered with budgeted cost targets.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial:</p><br><p>- Ensure that all areas of the bank are supported with proper computer systems in accordance with the IT standards.</p><br><p>- Assist in the preparation of strategies, standards, and guidelines for hardware, software and security of the Group’s enterprise domain network in accordance with the overall windows, servers and systems security policies of the Group.</p><br><p>- Implements KPI’s and best practices for AVP Domain Support</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p>- Act within the limits of the powers delegated to the incumbent.</p><br><p>B. Customer (Internal &amp; External):</p><br><p>- Maintain contact with Head of Technical Support and serve as liaison between the Domain team and customers.</p><br><p>- Provide support for all non-core Servers and Infrastructure Applications (Active Directory, Exchange, Archiving, Enterprise Backup, ECC, Sharepoint, etc.), including upgrades, installation, troubleshooting and maintenance.</p><br><p>- Oversee administrators and consultants as needed.</p><br><p>- Consult with Program Directors and Management Team to create efficient work flow.</p><br><p>- Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review.</p><br><p>- Maintain contact with Head of Technical Support and serve as liaison between the technical team and customersTo assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p>C. Internal (Processes, Products, Regulatory):</p><br><p>- Standardize practices and procedures based on a best practice methodology.</p><br><p>- Specify hardware and software solutions for Division users.</p><br><p>- Install components; analyze problems; diagnoses and repairs systems.</p><br><p>- Work with management to plan development of computer infrastructure</p><br><p>- Prepare lifecycle procedures and guidelines for implementation and maintenance of enterprise domain components.</p><br><p>- Lead the documentation of problems relating to hardware, software, and setup of prescribed formats, and ensure that the same are resolved in the most expedient manner.</p><br><p>- Prepare detailed requirements of enterprise user components for projects assigned and objectives within the limited resources, time and budget.</p><br><p>- Assist in the preparation of strategies, standards, and guidelines for business continuity and contingency planning of the Group’s enterprise networks.</p><br><p>- Assist in the overall recruitment process of the individual resources in his areas of responsibility.</p><br><p>- Research and recommend current and new products and standards.</p><br><p>- Organize backup staff to critical tasks and assign personnel in case of a holiday breakdown.</p><br><p>- Lead the selection of vendors and assignment of contracts for the area of responsibility as per the purchasing policy of the Group.</p><br><p>- Participate in meeting ad-hoc requirements as and when required.</p><br><p>- Initiate project progress meetings where members of the projects are all present and work assignments can be discussed and assigned.</p><br><p>- Work with Domain Administrators to implement new hardware and applications.</p><br><p>- Administration of all Servers (DC, DR, Branches, and Departmental Server).</p><br><p>- Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review.</p><br><p>- Maintain maximum system up time for maximum end-user productivity.</p><br><p>- Apply software patches / upgrades and respond to user requests as needed.</p><br><p>- Diagnose problems with hardware (Server) and Operating Systems.</p><br><p>- Repair or upgrade Servers.</p><br><p>- Perform pro-active maintenance on all Domain computing equipments.</p><br><p>- Understand and work with Microsoft Active Directory, administration, creation of user accounts and Internet E-mail.</p><br><p>- Administrate and assure the existence and readiness of DR setup to all production infrastructure systems.</p><br><p>- Serve as a site representative to the Disaster Recovery committee and participate in periodic DR testing.</p><br><p>- Administer Domain Services, Active Directory on Server, multiple SQL Servers, IIS Servers and Terminal Servers.</p><br><p>- Create and generate all required system documentation.</p><br><p>- Generate enthusiasm among team members by challenging others to develop as leaders while serving as a role model and facilitate effective team interaction.</p><br><p>- Ensure staff motivation to maintain responsiveness to a 24 hour based support and user environment via a help desk concept.</p><br><p>- Continuous Improvement:</p><br><p>- Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br><p>- Identify and encourage people to adopt practices better than the industry standard.</p><br><p>- Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</p><br><p>- Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br><p>D. Learning &amp; Knowledge:</p><br><p>- Ensure the provision of end user training as and when required.</p><br><p>- Posses a high technical knowledge to provide convenient enterprise network systems delivery, and understand the network and systems architecture to resolve any business disruption or inconvenience to the users that may critically impact the Group.</p><br><p>- Identify areas for professional development of self and act to enhance professional development.</p><br><p>- Demonstrate ability to provide a team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges.</p><br><p>- Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others.</p><br><p>- Proactively identify areas for professional development of self and undertake development activities.</p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br><p>E. Legal, Regulatory, and Risk Framework Responsibilities:</p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p>F. Other:</p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education and Experience Requirements <br> <p>- Bachelor’s Degree in Computer Science, Computer Engineering or any related subject.</p><br><p>- At least 10 years experience in in financial services with a specialization in managing systems network design, implementation and maintenance.</p><br> <br> <br> </div>

Overview<br><br>University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.<br><br>With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br>Responsibilities<br><br>The successful candidate will support the development of the Information Division’s business plan in alignment with UDST strategy and future technology needs through its projects and initiatives.<br><br>Operational:<br><br>Service Desk Management: Oversee the University's IT service desk operations, ensuring timely and effective response to user inquiries and technical issues while monitoring service levels, response times, and customer satisfaction.<br><br>Incident Resolution: Streamline operational procedures and employ proactive problem-solving strategies to accelerate the timely and accurate resolution of IT incidents and service requests, minimizing user disruption while identifying trends and root causes to implement preventive measures.<br><br>User Training and Self-Help Resources: Develop and deliver training sessions and resources to empower users to resolve common technical issues independently and maintain a knowledge base of solutions and troubleshooting guides.<br><br>Vendor and Contract Management: Strategically partner with vendors and service providers to resolve escalated technical issues and manage service agreements and procure hardware, software and services required for IT support.<br><br>Continuous Improvement: Challenge the status quo of support processes, identify areas for improvement and implement strategies to enhance the efficiency and effectiveness of support services.<br><br>User Communication: Establish relationship with University stakeholders to engage and communicate effectively on updates on service disruptions, maintenance, technical issues and manage user expectations and maintain a high level of customer service.<br><br>Budgeting and Resource Allocation: Manage the IT Support sections’ budget, allocating resources for staffing, training, tools, and equipment to optimize resource utilization to meet user needs and service levels.<br><br>Documentation and Reporting: Safeguard critical records of incidents, service requests and resolutions to enable decision-making by tracking performance, trends and user feedback.<br><br>Perform miscellaneous job-related duties as assigned.<br><br>Provide professional development support and perform periodic performance reviews for direct subordinates based on UDST’s Employee Performance Management framework to ensure continual high performance of employees in alignment with UDST's mission and mandate.<br><br>Qualifications<br><br> Bachelor’s degree in Computer Science or related field required. Master’s degree/ professional certification is preferred. Minimum 7 years of relevant experience in IT in a Higher Education Institutes. Fluency in written and spoken English language is required. Fluency in written and spoken Arabic language is preferred.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily responsible of managing the team within the Domain Support department to lead the maintenance and support of the Domain operations function and its processes and procedures and ensure that services are delivered with budgeted cost targets.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Ensure that all areas of the bank are supported with proper computer systems in accordance with the IT standards. Assist in the preparation of strategies, standards, and guidelines for hardware, software and security of the Group’s enterprise domain network in accordance with the overall windows, servers and systems security policies of the Group. Implements KPI’s and best practices for AVP Domain Support Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Maintain contact with Head of Technical Support and serve as liaison between the Domain team and customers. Provide support for all non-core Servers and Infrastructure Applications (Active Directory, Exchange, Archiving, Enterprise Backup, ECC, Sharepoint, etc.), including upgrades, installation, troubleshooting and maintenance. Oversee administrators and consultants as needed. Consult with Program Directors and Management Team to create efficient work flow. Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. Maintain contact with Head of Technical Support and serve as liaison between the technical team and customers To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Standardize practices and procedures based on a best practice methodology. Specify hardware and software solutions for Division users. Install components; analyze problems; diagnoses and repairs systems. Work with management to plan development of computer infrastructure Prepare lifecycle procedures and guidelines for implementation and maintenance of enterprise domain components. Lead the documentation of problems relating to hardware, software, and setup of prescribed formats, and ensure that the same are resolved in the most expedient manner. Prepare detailed requirements of enterprise user components for projects assigned and objectives within the limited resources, time and budget. Assist in the preparation of strategies, standards, and guidelines for business continuity and contingency planning of the Group’s enterprise networks. Assist in the overall recruitment process of the individual resources in his areas of responsibility. Research and recommend current and new products and standards. Organize backup staff to critical tasks and assign personnel in case of a holiday breakdown. Lead the selection of vendors and assignment of contracts for the area of responsibility as per the purchasing policy of the Group. Participate in meeting ad-hoc requirements as and when required. Initiate project progress meetings where members of the projects are all present and work assignments can be discussed and assigned. Work with Domain Administrators to implement new hardware and applications. Administration of all Servers (DC, DR, Branches, and Departmental Server). Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. Maintain maximum system up time for maximum end-user productivity. Apply software patches / upgrades and respond to user requests as needed. Diagnose problems with hardware (Server) and Operating Systems. Repair or upgrade Servers. Perform pro-active maintenance on all Domain computing equipments. Understand and work with Microsoft Active Directory, administration, creation of user accounts and Internet E-mail. Administrate and assure the existence and readiness of DR setup to all production infrastructure systems. Serve as a site representative to the Disaster Recovery committee and participate in periodic DR testing. Administer Domain Services, Active Directory on Server, multiple SQL Servers, IIS Servers and Terminal Servers. Create and generate all required system documentation. Generate enthusiasm among team members by challenging others to develop as leaders while serving as a role model and facilitate effective team interaction. Ensure staff motivation to maintain responsiveness to a 24 hour based support and user environment via a help desk concept. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ensure the provision of end user training as and when required. Posses a high technical knowledge to provide convenient enterprise network systems delivery, and understand the network and systems architecture to resolve any business disruption or inconvenience to the users that may critically impact the Group. Identify areas for professional development of self and act to enhance professional development. Demonstrate ability to provide a team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges. Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> Bachelor’s Degree in Computer Science, Computer Engineering or any related subject. At least 10 years experience in in financial services with a specialization in managing systems network design, implementation and maintenance.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Personal Concierge Supervisor, you’re not just overseeing the daily operations of the concierge desk – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Leadership & Team Management Supervise, guide, and support the Personal Concierge team to ensure consistent delivery of exceptional service. Conduct daily briefings, assign tasks, and monitor team performance. Coach, mentor, and develop team members to enhance skills and service standards. Participate in recruitment, onboarding, and performance evaluations. Foster a positive and collaborative team environment aligned with Waldorf Astoria culture.<br>Guest Experience & Service Excellence<br><br>Ensure all guests receive highly personalized, anticipatory service throughout their stay. Handle VIP guests, high-profile arrivals, and special requests with utmost professionalism and discretion. Proactively engage with guests to understand preferences and create memorable experiences. Monitor guest feedback and implement improvements to enhance satisfaction.<br><br>Operational Oversight<br><br>Oversee daily operations of the Personal Concierge desk to ensure efficiency and service consistency. Ensure all guest requests are accurately recorded, tracked, and fulfilled in a timely manner. Maintain guest profiles, preferences, and historical data for personalized service delivery. Ensure adherence to Waldorf Astoria standards, Hilton brand guidelines, and Forbes Travel Guide expectations.<br><br>Coordination & Communication<br><br>Liaise closely with Housekeeping, Food & Beverages, Spa, Engineering, Security, and other departments to ensure seamless guest service. Coordinate with external vendors and partners to fulfill bespoke guest requests. Ensure clear communication of VIP movements, special arrangements, and guest preferences to relevant teams.<br><br>Quality Assurance & Continuous Improvement<br><br>Conduct regular service audits and quality checks to ensure standards are upheld. Identify service gaps and implement corrective actions. Drive initiatives to enhance personalization and elevate guest experiences. Ensure compliance with hotel policies, procedures, and luxury service benchmarks.<br><br>Guest Relations & Problem Resolution<br><br>Handle complex guest concerns and complaints professionally, ensuring prompt resolution. Empower team members to resolve issues while providing support and escalation when needed. Follow up on guest feedback to ensure satisfaction and build long-term loyalty.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Saipem is a global leader in the engineering and construction of major projects for the energy and infrastructure sectors, both offshore and onshore. Saipem is “One Company” organized into business lines: Asset Based Services, Drilling, Energy Carriers, Offshore Wind, Sustainable Infrastructures, Robotics & Industrialized Solutions. Always oriented towards technological innovation, the company’s purpose is “Engineering for a sustainable future”. As such Saipem is committed to supporting its clients on the energy transition pathway towards Net Zero, with increasingly digital means, technologies and processes geared for environmental sustainability. Listed on the Milan Stock Exchange, it is present in more than 50 countries around the world and employs about 30,000 people of over 130 nationalities.<br><br>Purpose Of The Position<br><br>As Offshore Rigger, you will be part of Subsea Department within our Qatar Project.<br><br>Carries out rigging activities in line with instructions given by own Deck Foreman / Rigging Foreman and in accordance with safety and quality standards<br><br>How can you support us? Here are your responsibilities:<br><br> Performs rigging works in accordance with safety and quality requirements If certified to do so, carries out the construction of scaffolding structures in accordance with the instruction given by the supervisor If certified to do so, drives the fork-lift Follows daily instructions given by the Deck Foreman or Rigging Foreman Ensures rigging works are carried out according to the applicable rigging standards and best practices Verifies that the equipment and materials are in good and safe operating conditions and reports any anomalies to the Deck/Rigging Foreman. Ensures coordination with the adjacent works to minimize coactivity and avoids unsafe conditions Follows the Permit-to-Work procedure Ensures the housekeeping of the work location During offshore or marine-related activities, assists the marine department during mooring operations as required Reports to the Rigging Foreman or the Deck Foreman<br><br>What are we looking for?<br><br>Education: ITI / Technical Certificate or equivalent. Background: Minimum 3 years of experience as Offshore Rigger, operating pipeline pre-commissioning equipment offshore/onshore. Languages: Good communication skills in English. Technical Knowledge:Hands-on experience with:Centrifugal Pumps (e.g., Caprari 500m³/hr with CAT C27 Acer engine or similar) HP Piston Pumps (e.g., MIDIS/Woma 550 ARP with CAT C18 Acer or similar) Diesel Generators (e.g., Atlas Copco with Perkins 1104C engine or similar) Air Compressors (e.g., Atlas Copco XRYS 1260 CD7 or similar) Desiccant Air Dryers (Twin-pot, 1600 scfm+Ability to read and follow technical instructions and safety procedures. Other: Physically fit for onshore site conditions; strong teamwork skills.<br>What Can We Offer To You<br><br>Temporary Contract – Project Based Position Comprehensive Corporate Benefits Package One Saipem Way soft skills model: fostering career growth, innovation, collaboration, and continuous development Location: Qatar – Site <br><br>Additional Information<br><br>Your opinion helps us grow every day! Please share your feedback by completing this short, anonymous survey: Survey Link. We support your development! Even if you don’t fit this role perfectly, we encourage you to apply through our spontaneous application form! We embrace diversity! At Saipem, innovation thrives through diversity. Our culture is built on respect, inclusion, and collaboration. Safety and Sustainability matter to us! Operating in challenging environments, our focus is always on the health and safety of people and the preservation of ecosystems.<br><br>Find out more on our career page here<br><br>One vision, many paths, limitless possibilities.<br><br>PRIVACY POLICY<br><br>In accordance with the Qatar's Personal Data Privacy Protection Law (PDPPL) enacted as Law No. 13 of 2016 (“GDPR”). All interested candidates (L. 903/03) are invited to consult the privacy policy (art 13, 14, D. Lgs 196/03 and art 13 GDPR 679/16).

Job Description<br><br>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.<br><br>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!<br><br>Role Purpose <br><br>Reporting daily to the Facilities Manager, the role of Facilities Coordinator has been created to assist in all and any areas to ensure that the FM services to the building run smoothly.<br><br>What This Job Involves<br><br>Assessing building maintenance issues by conducting weekly walks of the building and recording the findings. Working with the Facilities Manager and Moves and Changes team to address internal space requirements and to organise/assist with team moves and Moves and Changes team. Monitoring stock levels of Stationary and Consumables used by Employees and placing orders with suppliers. Managing internal moves within the building with the Facilities Manager. Working with Facilities Manager and Moves and Changes team to maintain floor plans. Assisting in setting up in house and external events as and when required. Working with the Building Operations team and reporting all defective H&S equipment to the respective person and arrange for repairs to be carried out. Supporting the Assistant Facilities Manager as and when required regarding vendor management and Soft Service Support. Managing fire wardens and first aiders and assist with scheduling training and refresher training as necessary. Upkeep and review of Manuals, Handbooks, Guidance notes etc. Cover Receptionist Role & Responsibilities when required Understand primary responsibilities of Meeting and Evens and support M&E Specialist when required Manage day to day mail room operation, deliveries, enquiries, etc. Be aware of basic procedures, courier suppliers and all external key contacts. Manage mail related supplies stock and place order when needed. Other tasks and duties as required. <br><br>Every day is different, and in all these activities, we’d encourage you to show your ingenuity. <br><br>Sounds like you? To apply you need to be / have:<br><br>Previous experience of working within a high profile corporate environment Previous reception or hospitality experience would be beneficial Pro-active and hands on – happy to support other Team members Knowledge of Facilities Management processes preferable IT Skills, Outlook, Excel, Word. Professional, friendly and welcoming attitude Good attention to detail Ability to show initiative Excellent communication skills Organizational skills and the ability to prioritize a busy workload Customer service background essential<br><br>What You Can Expect From Us<br><br>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... <br><br>Apply today at jll.com/careers.<br><br>JLL Privacy Statement<br><br>When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.<br><br>For additional details please see JLL's Global Privacy Statement or our career site pages for each country.<br><br>For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Title<br><br>POOL LIFEGUARD- (2 MALES & 2 FEMALES)<br><br>Belong, Connect, Grow, with KBR! <br><br>KBR is looking for POOL LIFEGUARD- (2 MALES & 2 FEMALES) for a client to be based on Qatar site.<br><br>Responsible for the safety and well-being of the club members using the swimming pool and ensure smooth function in line with QAFCO safety procedure and swimming pool rules, enforcing safety rules, providing first aid and CPR, and performing rescues when necessary. Attention to detail is an essential lifeguard skill. Lifeguards must be aware of what's happening in their zones. They must recognize potentially dangerous situations and work to prevent life-threatening situations to help swimmers and patrons stay safe.<br><br>Experience & Education Required<br><br>Shall be secondary school pass and possess fluency in English Shall have three (3) years of experience as lifeguard in International Hotel, Recreational club, orhospitality industry Course certificate in swimming/ emergency rescue, first-aid and CPRPool and Beach Lifeguard awareness training certificate<br><br>Responsibilities And Tasks<br><br>Always monitor the swimming pool users Ensure the children use the pool safely and in accordance with the swimming pool rules Checks the housekeeping and ensure the swimming pool surroundings, toilets, pool deck benches are sanitized after every use in coordination with housekeeping Communicate with swimmers of improper/ unsafe activities carried out in the pool and enforce swimming pool rules and regulations and water safety Ensure the behavior of pool users is maintained at a high standard and that unsafe behavioral issues with children are followed up effectively with Pastoral care and if necessary, report to the parents Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning,and administers CPR Managing Crowd Control Performs any other task as and when instructed by the QAFCO representative Checks on day-to-day basis the Vacuum suctions are closed for safety<br><br>R2125546

Saipem is a global leader in the engineering and construction of major projects for the energy and infrastructure sectors, both offshore and onshore. Saipem is “One Company” organized into business lines: Asset Based Services, Drilling, Energy Carriers, Offshore Wind, Sustainable Infrastructures, Robotics & Industrialized Solutions. Always oriented towards technological innovation, the company’s purpose is “Engineering for a sustainable future”. As such Saipem is committed to supporting its clients on the energy transition pathway towards Net Zero, with increasingly digital means, technologies and processes geared for environmental sustainability. Listed on the Milan Stock Exchange, it is present in more than 50 countries around the world and employs about 30,000 people of over 130 nationalities.<br><br>Purpose Of The Position<br><br>As Rigger Foreman, you will be part of Subsea Department within our Qatar Project.<br><br>Coordinate a team of riggers during rigging, de-rigging, lifting and for any other operations that may be required<br><br>How can you support us? Here are your responsibilities:<br><br>Coordinate and supervise the work of riggers Ensure that all rigging and de-rigging operations are performed in a safe manner and in accordance with the instructions given If certified, can coordinate the erection of scaffolding structures Keep all rigging items properly stored Ensure that the work area is clean and tidy Be familiar with and maintains awareness of the relevant Company requirements and, where applicable, the latest industry codes and standards including statutory rules and regulations Ensure that certification is available for all rigging and lifting arrangements for vessel equipment and that the rigging items are in a suitable condition Ensure that only certified gear is used during lifting operations Monitor the condition of all lifting gear before, during and after use and report any damages Provide Tool box talks meeting at the beginning of own shift and JSA if required Perform any additional duties within own experience and capability as advised by the 1st Off. Const. Shift Supervisor and/or Deck Foreman Support the maritime team during mooring/unmooring of vessels and cargo barges Report unsafe working conditions, incidents and any near-miss events Stop the lifting activity if required on safety grounds, if continuing could cause any damages or injuries Report to the Deck Foreman or the 1st Off. Const. Shift Superviso<br><br>What are we looking for?<br><br>Education: ITI / Technical Certificate or equivalent. Background: Minimum 3 years of experience as Rigger Foreman, operating pipeline pre-commissioning equipment offshore/onshore. Languages: Good communication skills in English. Technical Knowledge:Hands-on experience with:Centrifugal Pumps (e.g., Caprari 500m³/hr with CAT C27 Acer engine or similar) HP Piston Pumps (e.g., MIDIS/Woma 550 ARP with CAT C18 Acer or similar) Diesel Generators (e.g., Atlas Copco with Perkins 1104C engine or similar) Air Compressors (e.g., Atlas Copco XRYS 1260 CD7 or similar) Desiccant Air Dryers (Twin-pot, 1600 scfm+Ability to read and follow technical instructions and safety procedures. Other: Physically fit for onshore site conditions; strong teamwork skills.<br>What Can We Offer To You<br><br>Temporary Contract – Project Based Position Comprehensive Corporate Benefits Package One Saipem Way soft skills model: fostering career growth, innovation, collaboration, and continuous development Location: Qatar – Site <br><br>Additional Information<br><br>Your opinion helps us grow every day! Please share your feedback by completing this short, anonymous survey: Survey Link. We support your development! Even if you don’t fit this role perfectly, we encourage you to apply through our spontaneous application form! We embrace diversity! At Saipem, innovation thrives through diversity. Our culture is built on respect, inclusion, and collaboration. Safety and Sustainability matter to us! Operating in challenging environments, our focus is always on the health and safety of people and the preservation of ecosystems.<br><br>Find out more on our career page here<br><br>One vision, many paths, limitless possibilities.<br><br>PRIVACY POLICY<br><br>In accordance with the Qatar's Personal Data Privacy Protection Law (PDPPL) enacted as Law No. 13 of 2016 (“GDPR”). All interested candidates (L. 903/03) are invited to consult the privacy policy (art 13, 14, D. Lgs 196/03 and art 13 GDPR 679/16).

Your day to day<br><br>Be fully conversant with all hotel facilities and services. To process check-in and check-out according to the hotel policies and procedures. To complete the guest’s registration form and ensure all details are accurately captured. Courteously and promptly handle all reservations enquiries on phone, emails, etc. Act on flags and special requests. Membership Enrolment to offered at any point of contact for non-member Guest. Ensure all guest complaints are dealt with immediately, then followed up according to the procedures and all complaints registered in the logbook. Supervise the lobby area to ensure they are tidy at all times, including in house music. Report and follow up on any defects and technical faults in the public areas. Ensure that Maximum Courtesy calls given to arrivals and in House to ensure of Guests Satisfaction and record it in PMS. Maintain detailed awareness or information regarding arrivals, their accommodation requirements, special needs and expected departures of the day. Follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices. Prepare all records connected with pre-registration for VIP, extended stays and repeat guests. Makes morning/evening rounds in the hotel to know of any positive or negative feedback from the guests and reports them to management. Actual selling of hotel facilities and special events. Answer queries on house facilities and places of tourist interest. Assure accountability for cash float issued. Maintain confidentiality with regard to guest's personal information. Provide assistance to guests on all matters relating to their stay. Act on any complaint received.<br><br>What We Need From You<br><br>RESPONSIBLE BUSINESS<br><br>Possess a thorough knowledge of operations, cashiering and telephone policies and procedures. Prepare room discrepancy report and ensure a double checking is made with housekeeping and change of status. Communicate all departures to housekeeping promptly Ensure that all irregularities are reported to your immediate supervisor. Report Metal & Master keys not retrieved or lost to Front Office Manager<br><br>FINANCIAL RETURN<br><br>To ensure that the hotel’s credit and payment policy is adhered at all times. Maintain cash float & reconcile daily Follow up payment of in-house accounts.<br><br>PEOPLE<br><br>Oversee work performance of new GSAs when it comes to posting, audit and cash balance reporting. Help train new hires on-the-job-trainees (On the Job Training) and cross-trainees in the front office department.<br><br>GENERAL<br><br>Communicate effectively with all other departments. Attend meetings, training sessions and any other required meeting or training session. Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations. Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager. All client requests are acted on and in accordance with service standards. Maintains a professional and organised work environment Guest satisfaction feedback. Accuracy of work, cash handling and financial. Personal presentation and commitment to the company's core values.<br><br>What We Need From You<br><br>PERSONAL CHARACTERISTIC<br><br>Education<br><br>High School or Bachelor Degree in Hotel and Restaurant Management or Tourism or any Formal hospitality qualifications, desirable<br><br>Experience<br><br>Previous hotel front desk experience<br><br>Technical/ Skills<br><br>Competent Word, Excel, Power Point and hotel PMSCompetent Oral and Written English Communication Skills Strong organisational and work co-ordinating skills to handle multiple assignments and projects<br><br>Personal Attributes<br><br>‘Can do’ attitude and a high level of energy Self-motivated and able to manage with strong initiative Professionally groomed Able to work under pressure and on shift schedule<br><br>Adaptable to change<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

About Us<br><br>As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.<br><br>Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You’ll find us in the exclusive West Bay area, close to the city’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, a health, and fitness club, and a rooftop pool, ensure a memorable stay<br><br>What's the job?<br><br>As a Junior Lifeguard, you are responsible for assisting in maintaining a safe, clean, and enjoyable swimming pool environment for hotel guests and leisure club members. You will support the Recreation team in enforcing pool safety rules, monitoring guest activities, and responding appropriately to emergencies under the guidance of senior team members. You will also promote the desired work culture by living the IHG Winning Ways values – Do the Right Thing, Show We Care, Aim Higher, Celebrate Difference, and Work Better Together.<br><br>Your day-to-day<br><br>Monitor the swimming pool and surrounding areas to ensure the safety of all guests. Enforce pool rules and safety regulations in a friendly and professional manner. Respond promptly to emergencies and provide First Aid or CPR when required, according to your certification and training. Immediately report incidents, hazards, or unsafe conditions to the Senior Lifeguard or Recreation Supervisor. Assist with routine safety inspections of the pool area and ensure lifesaving equipment is clean, accessible, and in good working condition. Help maintain the cleanliness and presentation of the pool deck, changing rooms, and recreation facilities. Support swimming lessons and recreational activities as directed by the Recreation team. Assist guests with towels, pool equipment, and general enquiries while delivering excellent customer service. Maintain accurate attendance and incident records as required. Participate in regular training sessions, emergency drills, and maintain all required lifeguard and First Aid certifications. Work closely with the Recreation, Housekeeping, Engineering, and Security teams to ensure a safe and enjoyable guest experience. Uphold IHG service standards by greeting guests warmly, assisting with enquiries, and delivering exceptional hospitality at all times.<br><br>How do I deliver this?<br><br>We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.<br><br>True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Additional Information<br><br>Job Number 26076141<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.<br><br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26076141<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.<br><br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26076141<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.<br><br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26076141<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.<br><br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description<br><br>An Assistant Executive Housekeeper serving Hilton Brand is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:<br><br> Planning and organizing Good oral and written communication Previous experience in Housekeeping Good interpersonal skills Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office Committed to delivering a high level of customer service Excellent standards of clean<br><br>Responsibilities<br><br>As an Assistant Executive Housekeeper, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to day activities Housekeeping and Laundry within the hotel.<br><br> Should have an eye for detail and the ability to effectively deal with guests, other departments, contractors and housekeeping team. Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments. Monitors turn down service. Monitors, special needs guests other VIP Guests and foreign dignitaries. Monitors and assigns team members their duties and inspects work for conformance to prescribed standards of cleanliness. Monitors and checks the preparation of task assignment sheet and floor keys to housekeeping attendants. Maintain clear and efficient communication and coordination with the Front Office and other departments of the Hotel . Monitor and schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary. Monitor and schedules cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators, restaurants and other open areas within the Hotel. Monitor and schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks. Monitor and schedules cleaning of all meeting rooms after a completed function. Monitor and schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc. Inventories cleaning supplies & linen stock to ensure adequate supplies. Investigates concerns regarding housekeeping service and equipment and takes corrective action. Provides support to the Director of Housekeeping in all areas of Housekeeping and Laundry operation, such as team training, coaching , counselling’s and also enforces to the hotels standard operating procedures. Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets. Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping team. Advises manager, desk coordinators, & front office team of rooms ready for occupancy. Rewards employees who use their empowerment to meet or exceed guest expectations. Print all housekeeping related reports and traces from PMS | OnQ Assists in controlling expenses by the housekeeping department. Confirm all housekeeping team members have arrived for the day. Ensures quality, undamaged linens is delivered consistently in all areas in the Hotel. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.