Head Pastry Jobs in Qatar

Role Sales & Experience Consultant (Call Centre) Department Sales & Member Experience Division Society Sport Center Reporting To Sales Manager Direct Reports N/A Role Purpose The Sales & Experience Consultant (Call Centre) is responsible for delivering high-quality outbound and inbound sales and service interactions that support new member acquisition, retention, and overall member experience across the Society portfolio. Based at Head Office, this role acts as the first point of contact for prospective and existing members, owning the early stages of the sales funnel and ongoing service communication. While Call Centre Consultants do not close sales in-club, they are directly accountable for lead conversion, appointment setting, renewals support, and service excellence, ensuring a seamless handover to in-club Sales & Experience Consultants. The role combines commercial discipline, CRM accuracy, and customer-centric service, playing a critical role in driving club performance remotely. Key Responsibilities Sales, Leads & Appointment Generation• Own the initial stages of the membership sales funnel including outbound lead contact, qualification, and appointment booking.• Contact new and existing leads via phone, Whats App, email, and digital channels.• Convert leads into qualified appointments for in-club Sales & Experience Consultants.• Achieve daily, weekly, and monthly appointment and conversion targets.• Ensure clear and accurate handover of prospect information to club-based teams.• Support sales campaigns, promotions, referrals, and corporate lead follow-up. CRM Discipline & Data Accuracy• Maintain strong CRM hygiene including accurate records, call notes, and appointment updates.• Adhere to lead response SLAs.• Log all activity accurately to support forecasting and reporting.• Provide reliable pipeline visibility to the Sales Manager. Member Experience, Retention & Service Calls• Conduct proactive service and experience check-in calls with new members.• Support retention initiatives including renewal reminders, save, and win-back campaigns.• Refer renewal opportunities to in-club teams for completion.• Represent the brand professionally in all member interactions. Inbound Calls, Queries & Complaint Handling• Handle inbound calls from members and prospects efficiently and professionally.• Respond to enquiries relating to memberships, access, services, and facilities.• Resolve issues at first point of contact where possible.• Escalate complaints appropriately in line with SOPs and follow through to closure. Collaboration with In-Club Teams• Work closely with in-club Sales & Experience Consultants to maximise appointment show rates.• Share feedback on lead quality, objections, and outcomes.• Support a joined-up member journey between Call Centre and club. Standards, Compliance & Professionalism• Adhere to SOPs, scripts, data protection, and brand standards.• Maintain professionalism, confidentiality, and accuracy at all times.• Meet individual KPIs relating to productivity, quality, and outcomes.• Support continuous improvement initiatives within the Call Centre. What Success Looks Like (KPIs) • Lead contact and response rate.• Lead-to-appointment conversion %.• Appointment show rate.• Appointments booked vs target.• Renewal and retention call completion rate.• Positive member feedback from service calls.• CRM accuracy and SLA adherence. Experience & Qualifications • Experience in a call centre, telesales, or customer service role.• Confident and professional telephone manner.• Ability to work in a target-driven environment.• High attention to detail and data accuracy.• Comfortable handling objections and complaints.• Experience using CRM systems and Microsoft Office.• Arabic and English language skills preferred.• Flexibility to work shifts, evenings, and weekends if required. Key Competencies • Sales & conversion mindset• Customer experience focus• CRM & data discipline• Communication & influence• Resilience & professionalism• Organisation & time management• Accountability & results orientation

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily accountable for the management of all Custody Clients as well as the Client management team, which consists of Custody Relationship Managers and a Client Services function. The Senior Manager Custody Client Management and Business Development leads the aforementioned team in order to maintain and grow the Custody Client Portfolio and achiever-determined and pre-approved targets.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Implement strategies and plans to achieve all volume, revenue, and profit targets. Ensure ongoing increase in market share, and sustainable growth rate on the Custody client portfolio. Ensure that the marketing impact and sales activities are maximised through the team’s service delivery Implements KPI’s and best practices Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Responsive to the needs of the potential, new and existing customer base and lead the customer focus initiatives in the QNB Custody department. Define, establish and conduct reviews on procedures for, on boarding, client meetings, business cases, client engagement plans and yearly activities. Owning the common client mailbox, and all other client communication channels and the routines handling client responses according to the agreed SLAs with the clients. Build and maintain strong and effective relationship with the all other related departments and units within QNB to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Responsible for strategically important client relationships engagement. Client targeting and marketing. Develop client sourcing process / framework and implement with target client identification and prioritization approach. Oversee client referral and incentives. Mange client target lists using internal and external sources. Client contact and acquisition. Define and implement client contact approach and guidelines. Define and implement client contact strategies for Relationship Officers without portfolio and their continuous engagements. Manage allocation of target clients to Relationship Managers and Officers. Monitor and maximize sales conversion. Client On-boarding. Responsible for the on boarding process and the continues account maintenance and the regular and enhanced due-diligence process and KYC-documentation routines. Work with Custody Operation teams to ensure the client on-boarding process is managed efficiently according to agreed SLAs. Value of Custody client portfolio. Set and agree on sales targets with all of the team members. Implement client relationship management model. Allocate and manage Relationship Manager and Officer portfolios. Participate in high value client discussions to support Relationship Managers. Work with Head of Product Development and Network Management and External Relations to identify evolving Custody clients’ needs and the product developments process or make connection with the respective product owner(s) within QNB. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Custody client satisfaction. Manage and resolve client issues and proactively feed into business or systems improvement initiatives. Implement strategy to maximize client retention. Oversee and monitor quality of service provided by Custody Relationship Manager and Officers. Monitoring and refinement. Track client acquisition pipeline/produce monthly sales report of the Head of Group Custody. Bring client input to the product developments function. External authority contacts. Contribute to the interaction and problem solving in relation to authorities (QFMA, QCB, QCSD, QE etc.) and internal controlling functions as Internal Audit and Compliance. Report to Head of Group Custody on progress, key metrics, and major issues and risks Manage the Relationship Manager and Officer Team budget. Manage the client acquisition budget. Monitor client workload of Relationship Managers and Officers and recruit new staff as needed. Establish and maintain good relationship with internal functions to ensure excellent service and cross-selling target. Monitor and review staff performance; resolve staff performance issues. Mentor staff and provide sufficient training and career opportunities to support their growth and maximize their productivity. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred. At least 12 years of experience in client management and business development, ideally in a custody banking, investment management or fund administration context. Minimum of 5 years of hands on experience from custody operations. Excellent knowledge of Custody and institutional banking products. Management experience and track record of successful business strategy formulation and implementation. Proven leadership skills in performance monitoring and engagement for staff management.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.</i></p><br><p><i>It's time to make a move. Join our flow.</i></p><br><p><b>KONE Gulf Region</b> is focused on growth and delivering results in Gulf markets (Qatar, Kuwait, Bahrain, and Oman), as success here will play an integral part in KONE's overall success. To support our growth strategy, we are looking for an experienced, energetic, and dynamic finance leader to join the KONE Gulf team. The Head of Finance will report directly to the Finance Director for KONE Middle East, Turkiye &amp; Africa region and in matrix to the Managing Director of KONE Gulf. The position is based preferably in Qatar.</p><br><p>The Head of Finance of KONE Gulf drives and supports the achievement of KONE’s business objectives by providing strategic direction and support to business stakeholders in financial and commercial matters. The Head of Finance is accountable for the complete and accurate financial information for management and statutory purposes. He/she drives the forecasting and budgeting processes and ensures that relevant policies and controls are implemented. The Head of Finance leads a team of financial professionals in the Gulf Region and acts as the point of contact for treasury, tax, and other finance matters for the countries.</p><br><p>This is a unique opportunity for someone passionate to join a team of professionals dedicated to delivering people flow solutions. If you feel you have what it takes to add significant value in this role, apply quickly to seize this opportunity!</p><br><br><p><b>Are you the one?</b></p><br><ul><li>A bachelor’s degree or master’s in finance is a must.</li><li>Minimum 5 years in a Finance Manager or similar position.</li><li>Experience in multinational companies is a must.</li><li><span>Experience in matrix organizations.</span></li></ul><ul><li>Excellent understanding of ERP and reporting tools, preferably SAP.</li><li>Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service and performance improvement.</li><li>Strong English communication skills – the Head of Finance will often have to interact with various stakeholders, and so the ability to communicate complex data, and to write and speak clearly, is important.</li><li>Attention to detail – You need to be an individual who is precise in their work, able to spot errors, and vigilant to ensure that any problems are corrected for accurate results.</li></ul><p><b>Leading and developing people</b></p><br><ul><li>Where applicable, lead, direct and develop a team of finance professionals in the unit to achieve established goals, especially in terms of effective business partnering.</li><li>Coach and engage the team for future requirements.</li><li>Responsible for collaborating and communicating with other finance units, teams, and internal or external partners who are providing services to the unit or units.</li></ul><p><b>Effective business partnering</b></p><br><ul><li>Drive business performance and decision-making by providing strategic guidance, actionable insights, and recommendations to business stakeholders.</li><li>Develop and support the KONE strategy implementation, specifically in customer-facing finance activities such as invoice collection, etc.</li><li>Contribute to strategic planning at the management team level, helping to drive top-line growth and operational efficiency.</li><li>Proactively identify opportunities for improvement by collaborating with different functions.</li><li>Support business stakeholders to focus and prioritize activities that drive customer value and business performance most.</li></ul><p><b>Efficient financial transactions</b></p><br><ul><li>Responsible for end-to-end finance processes’ performance in the Gulf Region with complete and accurate financial records.</li><li>Accountable for compliance with local statutory requirements and regulations in areas of financial reporting, treasury, and tax.</li><li>Ensure compliance with internal controls and policies.</li><li>Accountable for efficient and compliant management of financials in the unit or units, specifically in areas of cash flow and accounts receivable.</li><li>Responsible for driving the forecasting and budgeting processes in the unit or units.</li></ul><br><p><b>What do we offer?</b></p><br><ul><li>Great dynamic team promoting a collaborative environment.</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work.</li><li>Comprehensive learning and development programs covering a wide range of professional skills.</li><li>Engaging job with a position description and clear targets.</li><li>Regular feedback through performance discussions.</li><li>Opportunities for individual development.</li><li>Mentoring and coaching programs.</li><li>Flexibility, trust and respect.</li><li>Value-based culture, behaviors, and ethics.</li><li>Sustainability and innovation.</li><li>Working for a successful organization.</li></ul><p><i>Applicants must upload their updated CV when applying for the position for us to review their details.</i></p><br><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<em>As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.<br><br></em><em>It's time to make a move. Join our flow.<br><br></em><strong>KONE Gulf Region</strong> is focused on growth and delivering results in Gulf markets (Qatar, Kuwait, Bahrain, and Oman), as success here will play an integral part in KONE's overall success. To support our growth strategy, we are looking for an experienced, energetic, and dynamic finance leader to join the KONE Gulf team. The Head of Finance will report directly to the Finance Director for KONE Middle East, Turkiye &amp; Africa region and in matrix to the Managing Director of KONE Gulf. The position is based preferably in Qatar.<br><br>The Head of Finance of KONE Gulf drives and supports the achievement of KONE’s business objectives by providing strategic direction and support to business stakeholders in financial and commercial matters. The Head of Finance is accountable for the complete and accurate financial information for management and statutory purposes. He/she drives the forecasting and budgeting processes and ensures that relevant policies and controls are implemented. The Head of Finance leads a team of financial professionals in the Gulf Region and acts as the point of contact for treasury, tax, and other finance matters for the countries.<br><br>This is a unique opportunity for someone passionate to join a team of professionals dedicated to delivering people flow solutions. If you feel you have what it takes to add significant value in this role, apply quickly to seize this opportunity!<br><br><strong>Are you the one?<br><br></strong><ul><li>A bachelor’s degree or master’s in finance is a must.</li><li>Minimum 5 years in a Finance Manager or similar position.</li><li>Experience in multinational companies is a must.</li><li>Experience in matrix organizations.</li><li>Excellent understanding of ERP and reporting tools, preferably SAP.</li><li>Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service and performance improvement.</li><li>Strong English communication skills – the Head of Finance will often have to interact with various stakeholders, and so the ability to communicate complex data, and to write and speak clearly, is important.</li><li>Attention to detail – You need to be an individual who is precise in their work, able to spot errors, and vigilant to ensure that any problems are corrected for accurate results.<br><br></li></ul><strong>Leading and developing people<br><br></strong><ul><li>Where applicable, lead, direct and develop a team of finance professionals in the unit to achieve established goals, especially in terms of effective business partnering.</li><li>Coach and engage the team for future requirements.</li><li>Responsible for collaborating and communicating with other finance units, teams, and internal or external partners who are providing services to the unit or units.<br><br></li></ul><strong>Effective business partnering<br><br></strong><ul><li>Drive business performance and decision-making by providing strategic guidance, actionable insights, and recommendations to business stakeholders.</li><li>Develop and support the KONE strategy implementation, specifically in customer-facing finance activities such as invoice collection, etc.</li><li>Contribute to strategic planning at the management team level, helping to drive top-line growth and operational efficiency.</li><li>Proactively identify opportunities for improvement by collaborating with different functions.</li><li>Support business stakeholders to focus and prioritize activities that drive customer value and business performance most.<br><br></li></ul><strong>Efficient financial transactions<br><br></strong><ul><li>Responsible for end-to-end finance processes’ performance in the Gulf Region with complete and accurate financial records.</li><li>Accountable for compliance with local statutory requirements and regulations in areas of financial reporting, treasury, and tax.</li><li>Ensure compliance with internal controls and policies.</li><li>Accountable for efficient and compliant management of financials in the unit or units, specifically in areas of cash flow and accounts receivable.</li><li>Responsible for driving the forecasting and budgeting processes in the unit or units.<br><br></li></ul><strong>What do we offer?<br><br></strong><ul><li>Great dynamic team promoting a collaborative environment.</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work.</li><li>Comprehensive learning and development programs covering a wide range of professional skills.</li><li>Engaging job with a position description and clear targets.</li><li>Regular feedback through performance discussions.</li><li>Opportunities for individual development.</li><li>Mentoring and coaching programs.</li><li>Flexibility, trust and respect.</li><li>Value-based culture, behaviors, and ethics.</li><li>Sustainability and innovation.</li><li>Working for a successful organization.<br><br></li></ul><em>Applicants must upload their updated CV when applying for the position for us to review their details.<br><br></em><em>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.<br><br></em>Read more on <em>https://kone.com/global/en/careers.html</em>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><span><b>Job Description</b></span></p><br><br><br><br><p><b>Teacher Assistant</b></p><br><br><p><b>Job Description</b></p><br><br><p><b>Type: </b>Permanent</p><br><br><p><b>Department:</b> Academic</p><br><br><p><b>Line Manager:</b> Head of Year</p><br><br><p><b>Functional Reporting</b>: N/A</p><br><br><p>______________________________________________________________________________</p><br><br><p><b>Key Duties and Areas of Responsibility</b></p><br><br><ul><li>Contributes appropriately with lesson planning and assessment processes including the organization and management of books/files for individual children.</li><li>Supporting children across the curriculum, often with a particular focus on maths, reading and writing</li><li>Giving extra help to children with special needs or those for whom English is not their first language</li><li>Helping to develop programmes of learning activities and adapting appropriate materials</li><li>Motivating and encouraging pupils</li><li>Assisting with marking and correcting work</li><li>Attending meetings and reviews</li><li>Helping with school events, trips and activities</li><li>Prepares materials or equipment for class lessons, group work or for individual children.</li><li>Leads &amp; assists groups of children or individuals with their tasks.</li><li>Reads stories to groups of children.</li><li>Prepares any ICT equipment (for example: computers, iPad, digital camera, DVD, Bee Bot, etc.).</li><li>Accompanies children on visits.</li><li>Comforts young distressed and vulnerable children in accordance with safeguarding procedures.</li><li>Prepares Art and Craft materials and/or tidy them away.</li><li>Mounts and displays children’s work appropriately.</li><li>Supervises children using the cloakroom (toilet)/playtimes/start time and home times especially at transition times.</li><li>Labels and stores equipment appropriately.</li><li>Laminates and/or photocopy materials/resources.</li><li>Take part, on a daily basis, in the Rota which provides supervision in the playground at playtimes and supervise at transition times especially at start time and home time</li><li>Maintains confidentiality about personal details revealed by the children</li><li>Reports incidents to Teacher and or Head of Early Years in accordance with the Safeguarding Policy</li><li>Maintains and promotes the School’s professional reputation.</li></ul><br><p><b>Bus Supervisor (When applicable)</b></p><br><br><ul><li>Transport children to school by picking-up children at assigned stops; instructing children when it is safe to board the vehicle; established loading and unloading procedures,</li><li>Maintains safe conditions while traveling by enforcing safety and discipline rules and following all vehicle and driving laws as outlined by the School &amp; DoT</li><li>Complete daily all pre-and post-trip inspections for safety and security by inspecting and documenting the vehicle logs prior to completing daily shift.</li><li>Implement emergency plan in the event of an accident; appropriately administer to the needs of the members on-board, administer first-aid, and complete accident report and documentation for all accidents or incidents that occur in the bus.</li><li>Take daily attendance of students&nbsp;</li><li>Physically check the bus after every trip to be sure that no child is left behind</li><li><span>Provide assistance to students in fastening their seatbelts and ensure that they are properly strapped in throughout the journey. </span>Insures all students are seated at all times on the bus</li><li><span>Oversee student behavior within the bus and intervene during untoward incidents such as bullying</span></li><li>Reports any delays in pickup/drop off to parents</li><li><span>Prepare reports such as attendance, schedules and student</span></li></ul><p><b>Health and Safety</b></p><br><br><ul><li>Emphasizes the importance of safety in all areas of the curriculum, communicating to the pupils the importance of a responsible attitude towards personal safety, the safety of others and respect for The Hamilton International School’s property and equipment</li><li>Perform playground duties on time and with due diligence to safeguard Hamilton students</li></ul><ul><li>Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities</li><li>Assist in implementing all policies and rules governing student life and conduct</li><li>Ensure that, all the necessary health and safety rules and procedures are being followed</li><li>Maintain an awareness of all the health and safety measures to be taken when in school</li></ul><br><p><b>Position Requirements</b></p><br><br><p><b>Education:</b> Bachelor’s Degree from any recognised University </p><br><br><p><b>Experience:</b></p><br><br><ul><li>Minimum 5 years of school experience as teacher assistant</li><li>Child Care and Protection training (Provided during induction)</li></ul><p><b>Language</b>:</p><br><br><ul><li>English is mandatory</li></ul><br><p><b>Required Skills and Knowledge </b></p><br><br><p><b>Competencies: </b></p><br><br><ul><li>Good oral and written communication skills</li><li>Willing attitude to be a part of the school team</li><li>Strong sense of professionalism</li><li>Safeguarding and welfare of children</li><li>Excellent communication skills and command of the English language, in spoken and written form</li><li>A collaborative team-player with excellent interpersonal skills</li><li>Behavior management</li></ul><p><b>Attributes</b></p><br><br><ul><li>Empathetic listener</li><li>Integrity and confidentiality</li><li>Internationally minded</li><li>Emotional intelligence</li><li>Intercultural awareness, creative</li><li>Flexible and a can-do attitude</li></ul><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health &amp; Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>

Overview<br><br>University of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied Bachelors and Master’s degrees in addition to certificates and diplomas in various fields. UDST has over 50 programs in the fields of Engineering Technology and Industrial Trades, Business Management, Computing and Information Technology, Health Sciences, Continuing and Professional Education and more.<br><br>With more than 800 staff and over 8,000 students, UDST is the destination for top-notch applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences with incorporation of innovative technological interventions, to further enhance students’ skills and help develop talented graduates that can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br>The Student Central Services Department invites applications for the position of Academic Learning Support Specialist.<br><br>Responsibilities<br><br>Reporting to the Head, Academic Learning Services, the successful candidate will develop tutoring and learning support programs to meet the learning and academic success needs in alignment with UDST’s overall objectives. The incumbent will be responsible for planning, developing, monitoring, and evaluating the overall operations and staff of the programs.<br><br>The successful candidate will:<br><br>Develop and deliver academic learning support programs and services to improve student learning outcomes. Provide academic coaching and support to students who are struggling academically, including those with learning disabilities or other challenges that impact academic performance. Develop and deliver workshops, seminars, and other resources to support student learning and success. Collaborate with other student support services to ensure that academic learning support services are integrated and complimentary. Develop and implement academic learning support and remediation programs as required. Implement a comprehensive tutoring program for students to improve their academic performance. Implement necessary study skills program to equip students with the tools necessary to succeed academically. Promote the importance of academic support services and building relationships with key stakeholders on campus, including faculty, staff, administrators, and students. Assist in the maintenance and continuous improvement of the services offered through the learning commons to support academic learning services. Implement an “improvement plan development service” to address areas for improvement, set goals, and set action plan, with the ultimate goal of achieving improved outcomes. Assist and support the tutoring programs and academic help centres to support student learning. Assist with the development and delivery of assessment and evaluation processes to determine the effectiveness of academic support services. Keep abreast with best practices and research related to academic support and implementing innovative approaches to support student learning and success. Maintain accurate and up-to-date records of student progress and participation in academic support services. Generate reports with the use of data analytics to support future academic learning services’ planning. Assist with the development and delivery of marketing and communication strategies to promote academic support services to students. Provide assistance with study skills such as time management, note-taking, and exam preparation to help students become more effective learners. Support and assist other functions in the Student Central Services Department, as required. Perform other job-related miscellaneous duties, as assigned. <br><br>Qualifications<br><br>Qualifications:<br><br>Education and Certifications:<br><br>Bachelor’s degree in relevant fields is required<br><br>Experience:<br><br>Minimum 5 Years Of Relevant Experience In Related Field.<br><br>Language: <br><br>Fluency in written and spoken English language is required<br><br>Other Required Skills<br><br>Highly detail-oriented individual with a proactive can-do attitude to work is essential. A commitment to positive relationship building and effective working relationships across all levels of the organizations is required. Candidates should demonstrate explanatory communication and interpersonal skills.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role The Senior Marketing Specialist supports the development, implementation, monitoring, and evaluation of marketing and communications strategies to fully support the objectives of the business, maximizing exposure to local and international audiences. Key Responsibilities - Support the development and delivery of the marketing strategy for QC+ business units, with a particular focus on in-house F&amp;B operations, e-commerce, and retail activity. - Develop and implement plans to ensure that the QC+ marketing strategy is successfully implemented by working closely with the QM marcomms function and key stakeholders in other QC+ and QM departments. - Develop initiatives and programs to strengthen the brand value and reach of QC+ businesses (e.g., QC+ Gift Shop, IDAM by Alain Ducasse, Cass Art Qatar, etc.) and effectively drive increased revenues, working closely with the QM marcomms function to achieve positive outcomes. - Develop and implement cross-channel digital marketing activity (incorporating SEM, SEO, social media, email marketing, etc.). - Develop cross-platform advertising and promotional campaigns, ensuring compatibility with public relations efforts, obtaining required approvals for all advertising activity. - Support the Head of Marketing &amp; Communications with the development of marketing and communication budgets. - Maximize use of targeted market information, including customer profile, behavior, and yield data, for the planning and evaluation of marketing and communications activity. - Support the conduct of periodic analysis of the marketplace to evaluate market environment, audience groups and competitor offerings, recommending adaptations to QC+ communications accordingly. - Develop and maintain strong relationships with QM marketing and PR focal points, museum and exhibitions department management, QM IT, and QM audience engagement functions. - Conduct analysis of the results of marketing activity in order to gauge return on investment (where possible to evaluate a quantitative ROI) and identify learnings to improve future marketing activity. Social Media: - Develop and execute a comprehensive social media strategy that aligns with the company's overall marketing objectives. - Assist in the development and maintenance of a structured calendar of marketing and communication activities. - Ensure that content for social media channels is posted in a timely manner and that consumer reactions to posts/promotions are monitored. - Monitor and report on social media performance metrics and use data to continually refine and improve the company s social media strategy. Content creation: - Develop content and materials in support of QC+ marketing and communication activity including, but not limited to, content for social media, media kits, content for websites related to QC+ business etc. - Maximize use of targeted market information, including customer profile, behaviour and yield data, for the planning and evaluation of marketing and communications activity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Marketing/PR or relevant discipline</li><li>At least 6 years of experience in marketing or relevant position</li><li>Well-developed computing skills including the understanding of relevant IT products and software (Microsoft Office, Word, Excel, PowerPoint)</li></ul><p>Key Attributes:</p><ul><li>Fluent in English (oral and written); Arabic and/or other language is a plus</li><li>PR and marketing skills demonstrated entrepreneurial ability to grow business and drive revenue generation</li><li>Ability to conduct (market) research</li><li>Excellent visual, oral and written communication skills</li><li>Experience of brand development and brand management</li><li>Experience of creative content development and use of visualization software</li><li>Technical skills around video, audio and digital content creation</li><li>Knowledge of cross channel and cross platform tools</li><li>Familiar with SEM strategies and SEM integration</li><li>Actionable knowledge of SEO, social media, email and mobile marketing</li><li>Understanding of digital and UX design</li><li>Testing and analytical techniques, using analytics tools</li><li>Knowledge of cross-platform ad buying</li><li>Project management skills</li><li>Knowledge of content management systems</li><li>Understanding of content strategy</li><li>Ability to build relationships within and across functions, balance individual and team goals respects others and value different perspectives</li></ul><p></p></section>

Department: Spa & Recreation Location: Qatar - Doha Compensation: QR0 / month<br><br>Description<br><br>Personal Trainer is responsible for conducting gym classes (i.e. Aerobic) and providing personal training for both hotel guests and members as per the standards set by Kempinski.<br><br><br>Key Responsibilities<br><br>● Is responsible for the safety of all guests and employees using the Fitness Center.<br>● Exhibits sensitivity to guest’s needs and cultural differences.<br>● Motivates guests to adhere to a fitness program and achieve goals.<br>● Evaluates the guest’s physical fitness level.<br>● Develops a fitness program for the guest.<br>● Teaches exercise classes to the guests. Coordinates timetable and updates it regularly.<br>● Monitors the progress for the guest's fitness program.<br>● Assists members in the Fitness Center with use of equipment.<br>● Always be in top physical condition.<br>● Prepares the fitness department equipment and supplies daily.<br>● Stays up-dated on the latest developments pertinent to the department and becomes well-versed and trained in their usage.<br>● Performs special projects delegated by the manager and/or director.<br>● Performs whatever is necessary to ensure and maintain a pleasant visit for each guest, have enough towels and water supply for guests.<br>● Conducts tours of the facility.<br>● Maintains cleanliness and neatness of the facility, especially after guest use.<br>● Takes inventory of the Fitness Center every months.<br>● Maintains appropriate standards of conduct, dress, hygiene, uniform, appearance and posture, as well as all personnel involved in the Fitness Center operation or under his/her supervision.<br>● Maintain all equipment. Notify to the Fitness Manager or his/her delegates of any damages or losses.<br>● Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.<br>● To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.<br>● To ensure that all potential and real hazards are reported and rectified immediately.<br>● To understand and strictly adhere to the Hotel’s Employee rules & regulations.<br>● To report for duty punctually wearing the correct uniform and name tag at all times.<br>● Performs any other duties as assigned to him/her by management.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Role Summary<br><br>The role of the Secretary is primarily to support the Senior Leadership Team in day to day tasks by providing secretarial and administrative assistance, and secondly to assist the Senior Leadership Team where required. The role of the Secretary is to ensure that the good image of QNB is enhanced through efficient and timely actions.<br><br>The successful candidate will be highly efficient & well organized, with attention to detail and the capability of anticipating needs, taking the initiative to resolve issues/implement improvements. will demonstrate an engaging, positive personality with good interpersonal skills - a proven team player. will be able to evidence good judgement and adaptability in managing the day-to-day workflow and prioritizing various projects. will be proficient in using quality, professional oral and written skills to project a positive image of the business, to interact professionally with clients and associates at all times and to promptly respond to requests with accuracy and a courteous demeanour.<br><br>Role Decription<br><br>Provide support to the Senior Leadership Team in their day to day tasks, organising agendas, trips, writing mails/couriers and preparation of documents/meeting materials, presentations and assisting on general Branch administration matters Interact proactively with the various departments within the Branch and the Head Office to ensure smooth communication. Arrange regular travel itineraries – flights, hotels, cars etc., and prepare materials and itineraries for those trips. Manage complex diaries and organize internal and external meetings, including client meetings, senior management functions, and video/conferences calls. In addition, you will handle incoming and outgoing correspondence. Provide support to senior VIP visits to Head Office including travel logistics and schedules etc.<br><br>Qualifications<br><br>Bachelor Degree5+ years of experience out of which a minimum of 2 years at a similar executive level Demonstrate Secretarial / PA experience within a service oriented organization, preferably in the financial services industry. Evidence having supported a busy personal and professional schedule of a senior manager who is travelling, as well as managing the demanding needs of a team.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Reporting to Head of Construction, the Construction Specialist is responsible for managing the lifting and scaffolding activities, including protection of all project materials from preparation stage to ensure objectives are safely met within the approved scope, budget and schedule.</li> </ul><br><ul> <li>Ensuring adherence to all safety protocols and regulations during fabrication process.</li> <li>Manages and ensures successful execution of Topsides project lifting &amp; Scaffolding works to meet prioritized objectives (Safety, Quality, Schedule, and others, as appropriate).</li> <li>To supervise and control the activities of the Contractor/Subcontractors related to the lifting &amp; Scaffolding, to ensure that it complies with contractual requirements, project documentation and applicable International Standards.</li> <li>To assess the constructability aspects, as well as the compliance with all technical requirements, of the deliverables provided by the Engineering Team Contractor.</li> <li>To review deviations to LNG construction standards for comments with Contractors / Subcontractors input, to deliver a consistent dossier (documents, materials, procured and fabricated items, precom/com dossiers, as built …) for the construction activities.</li> <li>Identify any areas of concern with respect to progress and/or quality and recommend corrective actions as required.</li> <li>Review Contractor's progress reports and reports for all the activities, highlighting critical problems, drifts and dysfunctions if any.</li> <li>To Liaise with Contractors/Subcontractors for all lifting &amp; scaffolding subject, to ensure the Contractors/Subcontractors progress follow up and reporting.</li> <li>To Participate in Risk Assessments, kick off meetings and Pre-Job Meetings, technical meeting etc. as required in accordance with Company's referential.</li> <li>To participate in REX and Lessons Learned for the Company.</li> </ul><br><ul> <li>Bachelors Degree in Sciences or Engineering</li> <li>8 years overall experience with Large Projects in Construction related to lifting &amp; scaffolding in the Oil &amp; Gas Industry, including strong experience in a specialist role, including acting roles, or oversight of service/vendor personnel. Additional relevant work experience may be substituted for technical education.</li> <li>Experience with Oil and Gas companies, contractors, service companies, or heavy construction companies.</li> <li>Knowledge of design standards, specifications, codes, and appropriate safety criteria related to major fabrication, transport, installation, brownfield execution, and hook-up, as applicable to the project scope.</li> <li>Knowledge of offshore facilities and structures, onshore facilities, or yard operations as applicable to a project scope.</li> <li>Knowledge of execution methods and risks associated with sour gas and LNG production facilities.</li> <li>Experience working in large scale operating organizations in Operations, Projects, Subsurface, etc.</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Day Rate in USD Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>10 Hours / 6 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>36 Months, with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>India</li> </ul> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><br><br>Job Description<br><br><p>Job Summary</p><br><p>We are seeking a professional, proactive, and service-oriented <strong>Housekeeping Supervisor</strong> to oversee daily housekeeping operations at <strong>Our Habitas Ras Abrouq</strong>, ensuring the highest standards of cleanliness, presentation, and guest comfort throughout the resort.</p><br><p>Reporting to the Housekeeping Manager or Executive Housekeeper, the Housekeeping Supervisor is responsible for supervising the housekeeping team, coordinating daily assignments, inspecting guest rooms and public areas, and ensuring that all cleaning and service standards are consistently maintained.</p><br><p>The Housekeeping Supervisor will work closely with Front Office, Engineering, F&amp;B, and other resort departments to ensure smooth operations and prompt resolution of guest requests and maintenance concerns. This position requires strong leadership, attention to detail, organization, and a genuine passion for delivering exceptional hospitality standards in a remote luxury resort environment.</p><br><p>Key Responsibilities</p><br><ul><li>Supervise and coordinate daily housekeeping operations and activities.</li><li>Allocate room and public area assignments to housekeeping attendants and ensure efficient workflow.</li><li>Inspect guest rooms, villas, public areas, back-of-house areas, and other facilities to ensure cleanliness and presentation meet resort standards.</li><li>Ensure all rooms are prepared and released on time according to occupancy and operational requirements.</li><li>Monitor housekeeping standards, procedures, and brand expectations.</li><li>Provide guidance, coaching, and support to housekeeping team members to maintain high performance and service standards.</li><li>Conduct regular inspections and follow up on any deficiencies or required corrective actions.</li><li>Coordinate with Front Office regarding room status, arrivals, departures, VIP guests, and special requests.</li><li>Coordinate with Engineering regarding maintenance issues identified in guest rooms and public areas.</li><li>Respond promptly to guest requests and concerns related to housekeeping services and ensure appropriate follow-up.</li><li>Ensure proper handling of guest belongings, lost and found items, and other housekeeping-related procedures.</li><li>Monitor the use and availability of cleaning supplies, amenities, linen, uniforms, and housekeeping equipment.</li><li>Ensure proper handling and storage of chemicals and housekeeping equipment in accordance with safety procedures.</li><li>Maintain accurate records, checklists, room status, and housekeeping reports.</li><li>Assist with training and onboarding of new housekeeping colleagues.</li><li>Ensure compliance with health, safety, hygiene, and environmental standards.</li><li>Support deep-cleaning programs, preventive maintenance activities, and special cleaning projects as required.</li><li>Assist in preparing rooms and areas for VIP arrivals, special occasions, and resort events.</li><li>Maintain effective communication with the Housekeeping Manager and other department heads regarding operational requirements and challenges.</li><li>Ensure all housekeeping colleagues maintain professional appearance, conduct, and grooming standards.</li><li>Promote teamwork and maintain a positive and supportive working environment.</li><li>Perform any other duties related to housekeeping operations as assigned by management.</li></ul><br>Qualifications<br><br><p>Minimum Requirements</p><br><ul><li>2–3 years of experience in Housekeeping, preferably in a supervisory or senior housekeeping role within a luxury hotel or resort environment.</li><li>Strong understanding of luxury housekeeping standards, cleanliness requirements, and guest service principles.</li><li>Previous experience supervising and coordinating housekeeping teams and daily room assignments.</li><li>Excellent attention to detail with a strong focus on cleanliness, presentation, and quality standards.</li><li>Good verbal and written communication skills with a professional and guest-focused approach.</li><li>Experience with housekeeping or Property Management Systems (PMS); knowledge of Opera Cloud or similar systems is an advantage.</li><li>Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to conduct room and public area inspections and ensure corrective actions are completed promptly.</li><li>Ability to work collaboratively with Front Office, Engineering, F&amp;B, and other departments to ensure seamless resort operations.</li><li>Strong leadership skills with the ability to coach, motivate, and develop housekeeping team members.</li><li>Knowledge of housekeeping chemicals, equipment, linen management, and health and safety procedures.</li><li>A positive, proactive, adaptable, and hands-on approach with a strong sense of responsibility.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Ability to work flexible shifts, including weekends and public holidays, in a remote luxury resort environment.</li><li>Passion for maintaining exceptional standards of cleanliness and creating a comfortable, welcoming environment for guests while embracing the values of sustainability, wellness, and authentic hospitality.</li></ul><br>Additional Information<br><br><p><strong>What's in it for you...</strong></p><br><ul><li>The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.</li><li>The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.</li><li>A competitive package and plenty of opportunity for development.</li><li>Excellent discounts across the entire Ennismore family of brands.</li></ul><p><em>Working at&nbsp;<strong>Our Habitas</strong>&nbsp;means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.</em></p><br><p><em>If you believe in&nbsp;<strong>luxury that speaks to the soul</strong>, and want to build something meaningful in two of Middle East's most extraordinary destinations, we’d love to meet you.</em></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Specialist - Facilities Management (Soft Services &amp; HSE)<br> <strong>Job Details</strong><br> <strong>Position Title: Specialist - Facilities Management (Soft Services &amp; HSE)<br> Reports To: Head – Technical Facilities<br> Division: Facilities Management<br> Department: Operations and Services</strong><br> <strong>Job Purpose</strong><br> <strong>The Facilities Management Specialist supports the delivery of reliable, compliant, and cost-effective facilities and services across one or multiple sites in Qatar</strong><br> <strong>Reporting to the Head of Technical Facilities, the role coordinates daily maintenance operations, work orders, vendor and subcontractor activities, procurement support, and client reporting</strong><br> <strong>Key Accountabilities</strong><ul><li><strong>Manage and track work orders, ensuring appropriate prioritisation, assignment, follow-up, and closure, with clear updates provided to requestors and stakeholders. </strong></li><li><strong>Coordinate day-to-day building maintenance activities, including HVAC, electrical, plumbing, fire and life safety systems, pumps, generators, and UPS systems where applicable, to ensure continuity of operations and adherence to site procedures. </strong></li><li><strong>Plan, schedule, and monitor preventive maintenance activities. Maintain service reports, checklists, and asset history records to support audit readiness. </strong></li><li><strong>Coordinate external vendors and subcontractors, including scope clarification, site access, permits to work where required, supervision, verification of completed work, and punch-list closeout. </strong></li><li><strong>Support procurement activities by raising service and material requests, collecting and tabulating quotations, coordinating technical clarifications, and following purchase order and approval workflows. </strong></li><li><strong>Assist with contract administration, planned maintenance completion, and service deliverables. Support the preparation of variations, renewal inputs, and supporting evidence. </strong></li><li><strong>Conduct routine site inspections and condition assessments. Issue corrective actions, track risks and recurring issues, and verify closeout. </strong></li><li><strong>Maintain QA/QC and technical documentation, including method statements, inspection checklists, test results, as-built records, and O&amp;M manuals where applicable, to support quality benchmarks and handover. </strong></li><li><strong>Support QHSE and Integrated Management System requirements by coordinating toolbox talks, ensuring permit-to-work compliance, supporting incident and near-miss reporting, and maintaining required safety records and training logs. </strong></li><li><strong>Support mobilisation, demobilisation, and moves, additions, and changes, including site readiness, service activation, inventory checks, access coordination, and closeout documentation. </strong></li><li><strong>Track invoices, delivery notes, and service completion certificates. Support cost control by monitoring consumption and expenditure against budget and highlighting variances to the Operations Manager. </strong></li><li><strong>Prepare periodic client and internal reports, including work-order metrics, KPI dashboards, vendor performance, issue logs, and preventive maintenance compliance. Support meeting minutes and action tracking as required. </strong></li></ul><strong>Communications and Working Relationships</strong><br> <strong>Internal</strong><ul><li><strong>Head of Technical Facilities </strong></li><li><strong>Director of Operations and Services </strong></li><li><strong>Function heads across the organisation </strong></li><li><strong>Relevant committees </strong></li></ul><strong>External</strong><ul><li><strong>Client representatives </strong></li><li><strong>Site supervisors and technicians </strong></li><li><strong>MEP subcontractors </strong></li><li><strong>Suppliers </strong></li><li><strong>Consultants, where applicable </strong></li><li><strong>Security </strong></li><li><strong>IT </strong></li><li><strong>QHSE and EH&amp;S teams </strong></li></ul><strong>Context, Work Environment and Decision-Making Authority</strong><ul><li><strong>The role is primarily site-based, supporting facilities and service-delivery activities across assigned locations and liaising with internal and external stakeholders as required. </strong></li><li><strong>Work is carried out in a mixed environment comprising office and operational areas, with routine adherence to site access controls, safety requirements, and company procedures. </strong></li><li><strong>Uses judgement to coordinate day-to-day priorities, support issue resolution, and maintain accurate records and updates within agreed processes and service expectations. </strong></li><li><strong>Escalates non-routine matters and decisions with material safety, operational, contractual, or financial implications to the appropriate manager for direction or approval. </strong></li></ul><br> <br> <br> <br> <br> <br> <br> <br> <br> <strong>Qualifications, Experience and Skills</strong><br> <strong>Required Qualifications and Experience</strong><ul><li><strong>Bachelor’s degree in Facilities Management, Electrical or Mechanical Engineering, Building Services, or a related field. </strong></li><li><strong>5–8+ years of experience in facilities operations or coordination, MEP maintenance administration, property management, or a related role. </strong></li><li><strong>Good working knowledge of building services and maintenance concepts, including HVAC, electrical, plumbing, and fire and life safety systems, with the ability to coordinate technical support. </strong></li><li><strong>Hands-on experience using work-order systems and maintaining accurate service records. </strong></li><li><strong>Ability to interpret basic drawings, floor plans, maintenance procedures, and HSE documentation, with strong attention to detail. </strong></li><li><strong>Strong customer service and coordination skills, with the ability to manage multiple priorities and work effectively with technicians, vendors, and clients. </strong></li><li><strong>Proficiency in Microsoft Office, including Excel, Word, and Outlook, with the ability to prepare clear reports, trackers, and KPI summaries. </strong></li><li><strong>Awareness of QHSE practices, including permit-to-work processes and risk assessments, and willingness to complete required site safety training. </strong></li><li><strong>IOSH qualification preferred. </strong></li><li><strong>NEBOSH qualification. </strong></li></ul><strong>Preferred Qualifications and Experience</strong><ul><li><strong>Facilities or maintenance certifications, such as IFMA FMP, CFM, or BOMI, and/or applicable safety training such as OSHA 10 or OSHA 30. </strong></li><li><strong>Experience supporting multi-site facilities management operations and/or MEP projects, including fit-out, EPC, refurbishment, or handover support. </strong></li><li><strong>Exposure to procurement, vendor negotiation support, invoice verification, and basic budget tracking. </strong></li><li><strong>Experience maintaining QA/QC, inspection, and handover documentation, including as-built drawings, O&amp;M manuals, and asset registers, with audit-ready recordkeeping. </strong></li><li><strong>Knowledge of sustainability practices, including energy management and waste diversion, and/or familiarity with local authority and regulatory coordination in Qatar, where applicable. </strong></li></ul><strong>Skills and Competencies</strong><ul><li><strong>Organisational skills: Ability to prioritise competing requests and follow through to closure. </strong></li><li><strong>Problem-solving: Ability to troubleshoot issues, gather relevant facts, and coordinate appropriate resources. </strong></li><li><strong>Vendor management: Ability to communicate expectations, verify completion, and maintain accurate documentation. </strong></li><li><strong>Attention to detail: Accurate recordkeeping and maintenance of safety checklists and compliance documentation. </strong></li><li><strong>Collaboration: Ability to work effectively with occupants, IT, security, EH&amp;S teams, and external partners</strong></li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The ICT Change Management Specialist is responsible for leading the end-to-end delivery of cybersecurity certification programs and assurance services. The role oversees certification assessments, critical sector audits, and the development of standardized methodologies and frameworks. It ensures the effectiveness, consistency, and continuous improvement of certification operations while translating strategic objectives into executable programs. The role also leads stakeholder engagement, team management, and the delivery of national-level cybersecurity certification initiatives. Key Responsibilities : Lead end-to-end delivery of all certification services and programs Oversee certification review assessment for all certification programs Responsible for critical sector audits as the Certification Lead Establish, monitor and enhance standardized audit methodologies, practices, and certification standards. Continuously assess and improve the efficiency and effectiveness of the Certification program. Translate the strategic direction from the department head into actionable projects and programs. Plan, build and operate cybersecurity certification standards and related assurance mechanisms Plan, prioritize, and oversee delivery of projects and initiatives within the Certification Services portfolio Provide solutions for challenges encountered in the operation and promotion of assurance services. Follow-up with the top management on resources and requirements for the benefits of the department. Manage, monitor and support the planning, preparation and delivery of certification related public events (workshops, trainings, conferences, etc.) Interact with stakeholders, providing expert feedback on challenges and insights to the operation team. Coordinate with other departments activities in relation to assurance. Manage stakeholder interaction for collaboration with internal and external projects Manage, mentor and lead the certification team and improve service delivery (operational guidance, professional development, and capability enhancement)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education &amp; Experience: Master s degree in IT, Cybersecurity, Risk Management, or related field, or minimum 15 years of relevant experience. At least 6 years of experience in cybersecurity assessment, IT auditing, or certification-related roles. Strong background in cybersecurity governance, risk, and compliance. Certifications (Preferred): CISA, ISO 27001 Lead Auditor/Implementer. COBIT, CRISC, CGEIT, or other governance and risk management certifications. Technical Skills: Strong knowledge of cybersecurity and information security standards (ISO 27001, NIA, COBIT, Common Criteria, etc.). Understanding of accreditation and certification frameworks (ISO 17021, 17024, 17065, 17025, 27006). Experience in developing standards, technical directives, SOPs, and audit documentation. Strong background in risk management and compliance assessment. Proven project management experience delivering initiatives on time, within scope, and budget. Experience in regulatory compliance and national cybersecurity standard development. Core Skills: Strong technical report writing and documentation skills. Excellent communication and presentation skills, including briefing senior executives. Strong analytical, problem-solving, and critical thinking abilities. Ability to manage multiple projects and stakeholders in complex environments. Behavioral Competencies: Strong leadership and team management capabilities. Ability to work under pressure and manage competing priorities effectively. High attention to detail with a commitment to quality and accuracy. Strong interpersonal and stakeholder engagement skills. Ability to work independently and drive initiatives proactively. Language: English (required) Availability: As soon as possible The contract duration is 12 months, with the possibility of extension based on departmental requirements.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Reporting structure <br></span><p><u><strong>Reports To&nbsp;</strong></u>&nbsp; &nbsp;Head of Maintenance<br><u><strong>Direct Reports&nbsp;&nbsp;</strong></u> &nbsp;Supervisor, Technicians</p><br> <p><strong>Work Location:</strong><br>Ras Laffan - State of Qatar<br>&nbsp;</p><br> <p><span><strong>** PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES **</strong></span></p><br> <br><br>Job Summary and Purpose <br><p>The Maintenance Engineer is responsible for proper functioning of all heating, ventilation, and air conditioning (HVAC) equipment in the yard and all structures, services in the main people buildings. The Maintenance Engineer leverages deep understanding of maintenance strategies in-order to contribute to day-to-day operational maintenance expertise and leadership and supports the Head of Maintenance in monitoring and implementing the strategies for managing the shipyards assets throughout their lifecycle. All works is executed to a high quality &amp; auditable standard that is consistent with the companies integrated management systems and policies. As an officer, a high level of trade skill and experience is demanded and is expected to be demonstrably applied to technical problems and monitoring of trades employees.</p><br> <br><br>Accountabilities <br><p><u><b>Key Accountabilities:</b></u><br> 1)&nbsp;&nbsp; &nbsp;Develop a deep understanding of the yard specific maintenance strategy and supports the Head of Maintenance in breaking down the strategy into short to medium time horizon work plans and tactics. Supports the implementation of all aspect of the Maintenance Strategy.<br> 2)&nbsp;&nbsp; &nbsp;Operate and maintain HVAC equipment, including but not limited to dehumidifiers, chillers, AHUs, pumps, fan coil units, Variable Refrigerant Volume (VRV) units, Air Cooled Condensing Unit (ACCU) units, window air-conditioning units, split air-conditioning units and ventilation systems and all its components.<br> 3)&nbsp;&nbsp; &nbsp;Operate and maintain Low Voltage (LV) Power &amp; Lighting system, Elevator, sliding door, Dock leveler, Building Maintenance Unit (BMU), Electrical Low Voltage (ELV) systems consisting of Access Control System, Barrier gate, Intercom and all its components.<br> 4)&nbsp;&nbsp; &nbsp;Operate and maintain other building systems and Plumbing equipment’s consist of potable water booster pumps, circulation pumps, water heaters and all its components. &nbsp;&nbsp;<br> 5)&nbsp;&nbsp; &nbsp;Prepare and manage all spare parts required for the maintenance of the Equipment and related assets.&nbsp;<br> 6)&nbsp;&nbsp; &nbsp;Support the Head of Maintenance in the preparation of maintenance strategies to reduce failure rates of equipment and improve maintenance KPIs.<br> 7)&nbsp;&nbsp; &nbsp;Prepare RCA reports and provide Head of Maintenance with proposals for preventing repeat failures and ensuring lessons learned.<br> 8)&nbsp;&nbsp; &nbsp;Prepare Scope Of Work (SOW), Scope Of Service (SOS) and Tender documentation for sub-contractors works.<br> 9)&nbsp;&nbsp; &nbsp;Supervise sub-contractors and ensure compliance with scope of work.<br> 10)&nbsp;&nbsp; &nbsp;Lead and supervise maintenance technicians.<br> 11)&nbsp;&nbsp; &nbsp;Prepare fit for purpose Work Permits and &nbsp;Risk Assessment for the identification, control and/or mitigation of workplace risk.<br> 12)&nbsp;&nbsp; &nbsp;Maintain maintenance records.<br> 13)&nbsp;&nbsp; &nbsp;Coordinate with relevant authorities and obtain approvals for any changes to systems and structures.<br> 14)&nbsp;&nbsp; &nbsp;Communicate upwards – training needs, process improvement suggestions and follow up on implementation.<br> 15)&nbsp;&nbsp; &nbsp;Schedule and prioritize work considering all available resources.</p><br> <br><br>Accountabilities - 2 <br><p><u><b>Accountabilities-2:</b></u><br> 16)&nbsp;&nbsp; &nbsp;Demonstrate work behaviors consistent with company values and work within company policies, standards, procedures, and any legislative requirements.<br> 17)&nbsp;&nbsp; &nbsp;Ensure compliance to quality management procedures and controls to deliver high quality services and products.<br> 18)&nbsp;&nbsp; &nbsp;Follow all safety procedures and report lapses, if any. Monitors yard facilities and reports to the Head of Maintenance, where necessary. &nbsp;<br> 19)&nbsp;&nbsp; &nbsp;Take corrective action on errors as defined in the IMS, as necessary.<br> 20)&nbsp;&nbsp; &nbsp;Ensure that the SAP Module is maintained according to the schedule.<br> 21)&nbsp;&nbsp; &nbsp;Implement and monitor compliance to department budgets and raises any deviation requirement.<br> 22)&nbsp;&nbsp; &nbsp;Monitor approved sub-contractors.<br> 23)&nbsp;&nbsp; &nbsp;Demonstrate leadership at monthly section review meeting.<br> 24)&nbsp;&nbsp; &nbsp;Support execution of daily operations, making sure maintenance plans are met.&nbsp;<br> 25)&nbsp;&nbsp; &nbsp;Contribute with timely updates and inputs such as lead and lag indication data to inform stakeholders to support internal decision making and performance review processes.&nbsp;<br> 26)&nbsp;&nbsp; &nbsp;Model a collaborative and cross-organizational relationship within and between maintenance and operations and support functions to ensure alignment to desired high performance culture.&nbsp;<br> 27)&nbsp;&nbsp; &nbsp;Foster an engaging culture of safe and productive work through role modelling N-KOM’s values. Ensure compliance with health, safety, security and environment standards.<br> 28)&nbsp;&nbsp; &nbsp;Ensure achievement of key performance indicators &amp; address performance issues.<br> 29)&nbsp;&nbsp; &nbsp;Performs any other assigned duties and responsibilities.&nbsp;</p><br> <br><br>Key Result Areas <br><p>•&nbsp;&nbsp; &nbsp;Safe and efficient maintenance activities execute - preventative &amp; corrective maintenance according to vessel stemming schedule.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Availability rates of equipment for operational effectiveness.<br> •&nbsp;&nbsp; &nbsp;Availability of HVAC, Dehumidifier, LV and ELV systems.<br> •&nbsp;&nbsp; &nbsp;Improvement of Maintenance KPIs<br> •&nbsp;&nbsp; &nbsp;Safety-zero harm</p><br> <br><br>Interactions and Working Relations <br><p><b><u>Internal:</u></b> All P&amp;M Staff, Operations sections in N-KOM, HSE Sections.<br> <u><b>Purpose: </b></u>To complete assigned jobs for departments as dispatched per operational need.&nbsp;&nbsp; &nbsp;</p><br> <p><u><b>External:</b></u> Sub-contractors, Ship/Vessel crew, clients, and OEM.<br> <u><b>Purpose:</b></u> To cultivate safe work behaviors by identifying hazard at the workplace, risk assessment and control measures.</p><br> <br><br>Financial Authorities <br><p><span><span><span>As per TOFA.</span></span></span></p><br> <br><br>Qualifications, Experience and Job Skills <br><p><u><strong>Qualifications:</strong></u><br>•&nbsp;&nbsp; &nbsp;Engineering Degree in Mechanical or HVAC.<br><u><strong>Experience:</strong></u><br>•&nbsp;&nbsp; &nbsp;5 years of relevant experience as a Mechanical Maintenance Engineer, HVAC Maintenance Engineer or equivalent.&nbsp;<br>Job Specific Competencies:</p><br> <p><u><strong>i. Behavioral Competencies</strong></u><br>•&nbsp;&nbsp; &nbsp;Drive Vision<br>•&nbsp;&nbsp; &nbsp;Interactive Communication<br>•&nbsp;&nbsp; &nbsp;Customer Centricity<br>•&nbsp;&nbsp; &nbsp;Solution Oriented<br>•&nbsp;&nbsp; &nbsp;Empower &amp; Nurture Talents<br>•&nbsp;&nbsp; &nbsp;Collaboration &amp; Teamwork<br>•&nbsp;&nbsp; &nbsp;Achievement Oriented</p><br> <p><u><strong>ii. Technical Competencies</strong></u><br>•&nbsp;&nbsp; &nbsp;O&amp;M Skill of HVAC, LV, Plumbing, and ELV Systems.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Read and comprehend HVAC drawings and schematics, including control diagrams.<br>•&nbsp;&nbsp; &nbsp;Understand HVAC systems and components.<br>•&nbsp;&nbsp; &nbsp;Capable of reviewing HVAC calculations and other technical data from contractors.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Capable of examining existing HVAC system to determine condition of systems and identify areas for improvement.<br>•&nbsp;&nbsp; &nbsp;Knowledge of all Building structures and services.<br>•&nbsp;&nbsp; &nbsp;Ability to learn requirements and needs of new systems.<br>•&nbsp;&nbsp; &nbsp;Perform shipyard maintenance operations.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Carry out facility management.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Planning and Organizing Skills.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Perform Mechanical and Electrical design and modification job.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Innovative and creative.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Leadership Skills.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Project Management Skills.<br>•&nbsp;&nbsp; &nbsp;Analytical Thinking and Problem-Solving Skills.<br>•&nbsp;&nbsp; &nbsp;Budgeting/Business Planning Skills.<br>•&nbsp;&nbsp; &nbsp;Presentation Skills.<br>•&nbsp;&nbsp; &nbsp;Change Management Skills.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Reporting structure <br></span><p><u><strong>Reports To&nbsp;</strong></u>&nbsp; &nbsp;Head of Maintenance<br><u><strong>Direct Reports&nbsp;&nbsp;</strong></u> &nbsp;Supervisor, Technicians</p><br> <p><strong>Work Location:</strong><br>Ras Laffan - State of Qatar<br>&nbsp;</p><br> <p><span><strong>** PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES **</strong></span></p><br> <br><br>Job Summary and Purpose <br><p>The Maintenance Engineer is responsible for proper functioning of all heating, ventilation, and air conditioning (HVAC) equipment in the yard and all structures, services in the main people buildings. The Maintenance Engineer leverages deep understanding of maintenance strategies in-order to contribute to day-to-day operational maintenance expertise and leadership and supports the Head of Maintenance in monitoring and implementing the strategies for managing the shipyards assets throughout their lifecycle. All works is executed to a high quality &amp; auditable standard that is consistent with the companies integrated management systems and policies. As an officer, a high level of trade skill and experience is demanded and is expected to be demonstrably applied to technical problems and monitoring of trades employees.</p><br> <br><br>Accountabilities <br><p><u><b>Key Accountabilities:</b></u><br> 1)&nbsp;&nbsp; &nbsp;Develop a deep understanding of the yard specific maintenance strategy and supports the Head of Maintenance in breaking down the strategy into short to medium time horizon work plans and tactics. Supports the implementation of all aspect of the Maintenance Strategy.<br> 2)&nbsp;&nbsp; &nbsp;Operate and maintain HVAC equipment, including but not limited to dehumidifiers, chillers, AHUs, pumps, fan coil units, Variable Refrigerant Volume (VRV) units, Air Cooled Condensing Unit (ACCU) units, window air-conditioning units, split air-conditioning units and ventilation systems and all its components.<br> 3)&nbsp;&nbsp; &nbsp;Operate and maintain Low Voltage (LV) Power &amp; Lighting system, Elevator, sliding door, Dock leveler, Building Maintenance Unit (BMU), Electrical Low Voltage (ELV) systems consisting of Access Control System, Barrier gate, Intercom and all its components.<br> 4)&nbsp;&nbsp; &nbsp;Operate and maintain other building systems and Plumbing equipment’s consist of potable water booster pumps, circulation pumps, water heaters and all its components. &nbsp;&nbsp;<br> 5)&nbsp;&nbsp; &nbsp;Prepare and manage all spare parts required for the maintenance of the Equipment and related assets.&nbsp;<br> 6)&nbsp;&nbsp; &nbsp;Support the Head of Maintenance in the preparation of maintenance strategies to reduce failure rates of equipment and improve maintenance KPIs.<br> 7)&nbsp;&nbsp; &nbsp;Prepare RCA reports and provide Head of Maintenance with proposals for preventing repeat failures and ensuring lessons learned.<br> 8)&nbsp;&nbsp; &nbsp;Prepare Scope Of Work (SOW), Scope Of Service (SOS) and Tender documentation for sub-contractors works.<br> 9)&nbsp;&nbsp; &nbsp;Supervise sub-contractors and ensure compliance with scope of work.<br> 10)&nbsp;&nbsp; &nbsp;Lead and supervise maintenance technicians.<br> 11)&nbsp;&nbsp; &nbsp;Prepare fit for purpose Work Permits and &nbsp;Risk Assessment for the identification, control and/or mitigation of workplace risk.<br> 12)&nbsp;&nbsp; &nbsp;Maintain maintenance records.<br> 13)&nbsp;&nbsp; &nbsp;Coordinate with relevant authorities and obtain approvals for any changes to systems and structures.<br> 14)&nbsp;&nbsp; &nbsp;Communicate upwards – training needs, process improvement suggestions and follow up on implementation.<br> 15)&nbsp;&nbsp; &nbsp;Schedule and prioritize work considering all available resources.</p><br> <br><br>Accountabilities - 2 <br><p><u><b>Accountabilities-2:</b></u><br> 16)&nbsp;&nbsp; &nbsp;Demonstrate work behaviors consistent with company values and work within company policies, standards, procedures, and any legislative requirements.<br> 17)&nbsp;&nbsp; &nbsp;Ensure compliance to quality management procedures and controls to deliver high quality services and products.<br> 18)&nbsp;&nbsp; &nbsp;Follow all safety procedures and report lapses, if any. Monitors yard facilities and reports to the Head of Maintenance, where necessary. &nbsp;<br> 19)&nbsp;&nbsp; &nbsp;Take corrective action on errors as defined in the IMS, as necessary.<br> 20)&nbsp;&nbsp; &nbsp;Ensure that the SAP Module is maintained according to the schedule.<br> 21)&nbsp;&nbsp; &nbsp;Implement and monitor compliance to department budgets and raises any deviation requirement.<br> 22)&nbsp;&nbsp; &nbsp;Monitor approved sub-contractors.<br> 23)&nbsp;&nbsp; &nbsp;Demonstrate leadership at monthly section review meeting.<br> 24)&nbsp;&nbsp; &nbsp;Support execution of daily operations, making sure maintenance plans are met.&nbsp;<br> 25)&nbsp;&nbsp; &nbsp;Contribute with timely updates and inputs such as lead and lag indication data to inform stakeholders to support internal decision making and performance review processes.&nbsp;<br> 26)&nbsp;&nbsp; &nbsp;Model a collaborative and cross-organizational relationship within and between maintenance and operations and support functions to ensure alignment to desired high performance culture.&nbsp;<br> 27)&nbsp;&nbsp; &nbsp;Foster an engaging culture of safe and productive work through role modelling N-KOM’s values. Ensure compliance with health, safety, security and environment standards.<br> 28)&nbsp;&nbsp; &nbsp;Ensure achievement of key performance indicators &amp; address performance issues.<br> 29)&nbsp;&nbsp; &nbsp;Performs any other assigned duties and responsibilities.&nbsp;</p><br> <br><br>Key Result Areas <br><p>•&nbsp;&nbsp; &nbsp;Safe and efficient maintenance activities execute - preventative &amp; corrective maintenance according to vessel stemming schedule.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Availability rates of equipment for operational effectiveness.<br> •&nbsp;&nbsp; &nbsp;Availability of HVAC, Dehumidifier, LV and ELV systems.<br> •&nbsp;&nbsp; &nbsp;Improvement of Maintenance KPIs<br> •&nbsp;&nbsp; &nbsp;Safety-zero harm</p><br> <br><br>Interactions and Working Relations <br><p><b><u>Internal:</u></b> All P&amp;M Staff, Operations sections in N-KOM, HSE Sections.<br> <u><b>Purpose: </b></u>To complete assigned jobs for departments as dispatched per operational need.&nbsp;&nbsp; &nbsp;</p><br> <p><u><b>External:</b></u> Sub-contractors, Ship/Vessel crew, clients, and OEM.<br> <u><b>Purpose:</b></u> To cultivate safe work behaviors by identifying hazard at the workplace, risk assessment and control measures.</p><br> <br><br>Financial Authorities <br><p><span><span><span>As per TOFA.</span></span></span></p><br> <br><br>Qualifications, Experience and Job Skills <br><p><u><b>Qualifications:</b></u><br> •&nbsp;&nbsp; &nbsp;Engineering Degree in Mechanical or HVAC.<br> <u><b>Experience:</b></u><br> •&nbsp;&nbsp; &nbsp;5 years of relevant experience as a Mechanical Maintenance Engineer, HVAC Maintenance Engineer or equivalent.&nbsp;<br> Job Specific Competencies:</p><br> <p><u><b>i. Behavioral Competencies</b></u><br> •&nbsp;&nbsp; &nbsp;Drive Vision<br> •&nbsp;&nbsp; &nbsp;Interactive Communication<br> •&nbsp;&nbsp; &nbsp;Customer Centricity<br> •&nbsp;&nbsp; &nbsp;Solution Oriented<br> •&nbsp;&nbsp; &nbsp;Empower &amp; Nurture Talents<br> •&nbsp;&nbsp; &nbsp;Collaboration &amp; Teamwork<br> •&nbsp;&nbsp; &nbsp;Achievement Oriented</p><br> <p><u><b>ii. Technical Competencies</b></u><br> •&nbsp;&nbsp; &nbsp;O&amp;M Skill of HVAC, LV, Plumbing, and ELV Systems.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Read and comprehend HVAC drawings and schematics, including control diagrams.<br> •&nbsp;&nbsp; &nbsp;Understand HVAC systems and components.<br> •&nbsp;&nbsp; &nbsp;Capable of reviewing HVAC calculations and other technical data from contractors.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Capable of examining existing HVAC system to determine condition of systems and identify areas for improvement.<br> •&nbsp;&nbsp; &nbsp;Knowledge of all Building structures and services.<br> •&nbsp;&nbsp; &nbsp;Ability to learn requirements and needs of new systems.<br> •&nbsp;&nbsp; &nbsp;Perform shipyard maintenance operations.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Carry out facility management.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Planning and Organizing Skills.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Perform Mechanical and Electrical design and modification job.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Innovative and creative.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Leadership Skills.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Project Management Skills.<br> •&nbsp;&nbsp; &nbsp;Analytical Thinking and Problem-Solving Skills.<br> •&nbsp;&nbsp; &nbsp;Budgeting/Business Planning Skills.<br> •&nbsp;&nbsp; &nbsp;Presentation Skills.<br> •&nbsp;&nbsp; &nbsp;Change Management Skills.</p><br> <br><br><br> </div>

Summary<br><br>The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring that all guest rooms, public areas, and back-of-house spaces meet the rigorous standards expected in a five-star luxury hotel. This role involves leading a team of housekeeping team members, conducting inspections, and delivering outstanding guest satisfaction while maintaining efficiency and safety.<br><br>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.<br><br>Key Responsibilities<br><br> Supervise daily housekeeping operations and assign tasks to housekeeping staff, including room attendants and cleaners. Train and mentor new housekeeping team members on cleaning techniques, SOPs, safety procedures, and guest service. Monitor team members performance, provide feedback, and address any issues to improve service quality. Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure they meet cleanliness and maintenance standards. Check rooms after cleaning to verify that they meet the hotel's standards for guest satisfaction, including linens, toiletries, and overall cleanliness. Address any areas that do not meet standards and ensure corrective actions are taken promptly. Monitor and maintain housekeeping supplies, including linens, cleaning products, and guest amenities, ensuring adequate stock at all times. Order necessary supplies in coordination with the housekeeping manager, staying within budget limits. Ensure proper storage and usage of cleaning chemicals, adhering to health and safety guidelines. Respond to guest requests and inquiries related to housekeeping services, ensuring quick resolution and maintaining high levels of guest satisfaction. Address guest complaints about room cleanliness or housekeeping services, resolving issues professionally and efficiently. Ensure all housekeeping staff adhere to hotel policies and safety protocols, including the proper handling of chemicals and equipment. Stay informed of health and safety regulations and ensure compliance within the housekeeping department. Report maintenance issues in guest rooms or public areas to the maintenance team for prompt action. Create daily cleaning schedules and room assignments for housekeeping team members. Maintain accurate records of completed tasks, inventory levels, and any guest issues. Assist in preparing performance reports and conducting employee evaluations Assists the inventories stock every month to ensure adequate supplies. Attends daily meetings and receives special instructions from the Executive Housekeeper/Assistant Executive Housekeeper.<br><br>General<br><br> To understand and strictly adhere to the Rules & Regulations established in the Team Member’s Handbook and the Hotel’s policy on Fire, Hygiene, Health, and Safety. To report for duty punctually always wearing the correct uniform and name tag as per the grooming standards. To always maintain a high standard of personal appearance and hygiene. To maintain a good rapport and working relationship with staff in the Place of Work and all other departments. To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities. To fully support the Departmental Training Function in the Department assigned. To respond to any changes in the Housekeeping Department function as dictated by the hotel. To project always a positive and motivated attitude and exercise self control. To always provide a courteous and professional service.<br><br>Occasional Duties<br><br> To assist in carrying out quarterly, bi-yearly, annual inventory of operating equipment. To carry out any other reasonable duties and responsibilities as assigned by the Executive Housekeeper or Assistant Executive Housekeeper.<br><br>Qualifications And Requirements<br><br>Minimum of 3-5 years of experience in housekeeping within a luxury or five-star hotel environment, with at least 1-2 years in a supervisory role. High school diploma or equivalent; a degree or diploma in Hotel Management, Hospitality, or a related field is preferred. Strong knowledge of luxury housekeeping standards, cleaning techniques, sanitation protocols, and guest service excellence. Excellent leadership, communication, and interpersonal skills, with the ability to motivate and manage a diverse team. Exceptional attention to detail, organizational skills, and the ability to multitask in a fast-paced environment. Proficiency in English (additional languages are a plus); strong verbal and written communication abilities. Familiarity with hotel property management systems (PMS) and Microsoft Office applications. Physical stamina to stand, walk, and perform supervisory duties for extended periods, including flexible hours, weekends, and holidays. Commitment to professionalism, discretion, and upholding the hotel’s luxury brand image.<br><br>Skills: Detail Oriented, Team Player, Team Leadership

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervise and coordinate the daily activities of Housekeeping Attendants and assign work schedules effectively. Issue room keys, cleaning supplies, and equipment to Housekeeping Attendants while ensuring proper control procedures are followed. Attend daily operational briefings and communicate priorities, VIP arrivals, special requests, and operational updates to the team. Monitor room status, including VIP arrivals, Do Not Disturb (DND), Sleep-Out, Double-Locked, and vacant rooms, ensuring appropriate follow-up actions. Verify room check-outs before releasing rooms as vacant in the system. Respond promptly to guest requests and ensure service recovery whenever required. Inspect guest rooms, corridors, public areas, service pantries, and stairwells to ensure they meet brand cleanliness, safety, and presentation standards. Ensure all guest room amenities, linen, and supplies are replenished according to hotel standards. Identify and report maintenance defects, safety hazards, and repair requirements immediately, ensuring timely follow-up. Supervise the cleanliness and maintenance of housekeeping equipment, machines, trolleys, and storage areas. Conduct regular quality inspections using departmental checklists and implement corrective actions where necessary. Assist in inventory control and ensure proper handling and storage of housekeeping supplies, chemicals, linen, and equipment. Ensure safe chemical handling practices and compliance with housekeeping cleaning procedures and health &amp; safety regulations. Complete required operational reports, including Lost &amp; Found documentation, maintenance reports, and room inspection records. Train, coach, and mentor Housekeeping Attendants on cleaning techniques, service standards, safety procedures, and departmental policies. Monitor team performance, provide constructive feedback, and support continuous improvement initiatives. Foster effective communication and collaboration with Front Office, Engineering, Laundry, Food &amp; Beverage, and other hotel departments. Maintain high standards of guest satisfaction by resolving housekeeping-related concerns efficiently and professionally. Support the Housekeeping Manager and Assistant Housekeeping Manager with additional operational duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years in the same position in a 4/5 star hotel. Good command of English Language. (Written &amp; Spoken) Physically fit. (Ability to stand, walk, bend, kneel, and lift for extended periods.) Good communication and interpersonal skills. Strong attention to detail. Ability to work efficiently and independently.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p>Identify and develop new business opportunities in corporate, government, leisure, airline, travel trade, and wholesale segments.</p><br></li><li><p>Conduct regular sales calls, client meetings, and site inspections to promote the hotel's products and services.</p><br></li><li><p>Build and maintain strong relationships with existing clients to encourage repeat business.</p><br></li><li><p>Prepare and present sales proposals, quotations, contracts, and agreements.</p><br></li><li><p>Negotiate rates and business terms within the hotel's approved pricing guidelines.</p><br></li><li><p>Promote guest rooms, meeting and event facilities, restaurants, and other hotel services.</p><br></li><li><p>Follow up on sales leads and convert inquiries into confirmed business.</p><br></li><li><p>Coordinate with Reservations, Revenue Management, Front Office, Banquet Operations, and Marketing to ensure seamless service delivery.</p><br></li><li><p>Maintain accurate client records and sales activities in the Customer Relationship Management (CRM) system.</p><br></li><li><p>Monitor competitor activities, market trends, and customer requirements.</p><br></li><li><p>Participate in trade shows, networking events, exhibitions, and sales missions.</p><br></li><li><p>Prepare daily, weekly, and monthly sales activity reports.</p><br></li><li><p>Ensure timely follow-up on client inquiries, quotations, and contracts.</p><br></li><li><p>Resolve client concerns promptly and professionally.</p><br></li><li><p>Meet individual sales targets and contribute to departmental revenue goals.</p><br></li><li><p>Comply with hotel policies, brand standards, and ethical business practices.</p><br></li><li><p>Perform other duties assigned by the Sales Manager or Director of Sales.</p><br></li></ul> </div>

Department: Spa & Recreation Location: Qatar - Doha Compensation: ر.ق0 / month<br><br>Description<br><br>To take 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with spa's vision, core values and all related brand standards, procedures and policies.<br><br>Key Responsibilities<br><br>• To deliver treatments and whole spa experience to high standard and ensure the guests’ needs are cared for. This means tailoring treatments where needed in accordance with training.<br>• To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required.<br>• To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time.<br>• Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies.<br>• Following scheduled roster and daily appointment schedule.<br>• Manage levels of professional stock and supplies.<br>• Reference and abide by the spa’s standard operating procedures & policies.<br>• Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas & rooms.<br>• Responsible for achieving sales targets as set by the hotel.<br>• Assist with demonstrations/ events as required.<br>• Must adhere to training as set down by the Spa Manager and Head Therapist.<br>• To use the correct quantities of products as specified by the manufacturer and not exceed that amount.<br>• To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety and Hygiene standards are implemented and monitored within the spa.<br>• To maintain a high standard of appearance and personal hygiene as per Resense policy.<br>• To always be punctual and prepared in advance of treatments.<br>• Ensure that daily sales figures are accurately recorded.<br>• To be adaptable and accountable for all actions.<br>• To cover reception as and when required.<br>• Courtesy to guests and other members of staff at all times

To support the planning, coordination, monitoring, and delivery of strategic and operational projects, ensuring alignment with corporate objectives, governance frameworks, timelines, budgets, and stakeholder expectations. The role is responsible for ensuring effective project governance, risk management, reporting, and performance tracking to support successful project execution and organizational strategic goals. Follow up on the development of detailed project plans, including all related project models, in accordance with the governance systems implemented in the company. Monitor and coordinate with project managers and administrative units to ensure project alignment with organizational objectives, institutional needs, and strategic directions. Ensure the availability of required resources and operational support to enable successful project delivery. Monitor project progress and ensure adherence to approved timelines, budgets, and performance baselines. Coordinate and attend periodic project meetings to track performance and document progress, decisions, and actions. Develop, maintain, and regularly review project risk registers and mitigation plans. Ensure that project deliverables meet defined requirements, quality standards, and approved objectives. Provide regular structured reports to management on project status, achievements, risks, and challenges. Ensure systematic project closure in accordance with approved governance procedures and documentation standards. Prepare annual and quarterly performance reports, document lessons learned and share knowledge with project managers and stakeholders. Perform any other duties as assigned by the department in support of organizational objectives. Ensure to comply to the information Security policy of the company. Perform all other duties as delegated by the Head of section, or as per business requirements.<br>QUALIFICATIONS & CERTIFICATIONS:Bachelor’s degree in Business Administration, Project Management, Information Systems, or related field.• Professional certification preferred:• PMP / PRINCE2 / PMI-ACP / PMO Certification (desirable)• Minimum of 3–6 years of experience in project management, PMO, strategy, or related roles.• Experience in organizational governance, reporting, and stakeholder coordination is preferred