distribution agent jobs

Company Description Abaad Real Estate Services is a Qatar-based company established with a strategic vision for regional expansion and to meet the evolving needs of the Qatari real estate market. The company offers a comprehensive range of services, including accurate valuation of land, development projects, and commercial and residential properties. Abaad also provides strategic real estate advisory support, helping clients assess opportunities, prepare feasibility studies, and design growth and investment strategies. In addition, the company delivers brokerage services that connect clients with strong investment opportunities through an extensive network and deep knowledge of the local market. Abaad is focused on helping clients maximize returns while maintaining high professional standards and market expertise.<br>Role Description The Real Estate Agent (Commission Based) is a full-time, on-site role based in Doha, Qatar. The agent will identify and list properties, conduct property showings, and guide clients through the buying, selling, and leasing processes. Daily responsibilities include prospecting and qualifying leads, maintaining strong client relationships, and negotiating offers and contracts in line with company and regulatory standards. The role involves preparing and reviewing documents, coordinating with internal teams and external stakeholders, and staying informed about market trends, pricing, and legal requirements. The agent will represent Abaad in a professional manner, consistently working to achieve sales targets and deliver high-quality customer service.<br>Qualifications<br> Relevant Real Estate License and strong knowledge of Real Property regulations and practices. Proven experience in Real Estate transactions, including listing, marketing, and closing deals. Solid Sales skills with the ability to generate leads, negotiate effectively, and meet performance targets. Excellent Customer Service skills, with a client-focused approach and strong interpersonal communication. Familiarity with the Doha and wider Qatari real estate market is highly beneficial. Strong organizational and time-management abilities, with attention to detail in documentation. Proficiency in basic digital tools and real estate CRM systems; Arabic and English language skills are an advantage. Ability to work on a commission-based structure and maintain professionalism in a fast-paced environment.

Job Description<br><br>JLL – PM – Job Description – Facilities Management Managing Agent – Manager<br><br>JLL | Facilities Management Consultancy | Qatar<br><br>Location<br><br>Qatar (on-site)<br><br>Employment Type<br><br>Full-time<br><br>Reporting Line<br><br>Client Representative, with functional oversight from JLL<br><br>The Opportunity<br><br>JLL is looking for an experienced FM Managing Agent Role to oversee the operations of a landmark commercial tower. In this client-facing role, the candidate will be the trusted point of contact for all Facilities Management matters, providing strategic/tactical guidance. The candidate will also lead the transition of the asset and the mobilization of the incoming FM Service Provider, setting the operation up for long-term success.<br><br>What This Job Involves<br><br>Act as the primary interface between the client and JLL, providing strategic FM advice and recommendations. Lead and maintain a strategic plan for the delivery of Facilities Management services. Maintain clear, transparent communication and reporting lines, with a strong emphasis on accountability and meeting deadlines. Provide operational oversight of the tower, ensuring facilities remain safe and fully functional at all times. Oversee hard and soft FM services delivered through appointed FM Service Providers, maximizing estate uptime and reducing reactive helpdesk demand. Review, update and implement preventive maintenance programmes and asset management strategies. Handle escalated operational issues swiftly and effectively. Lead the transition/handover of the tower from the fitout to the operation. Lead the mobilisation of the incoming FM Service Provider. Own budget control and financial reporting. Review and validate FM-related invoices, recommending payment against agreed performance metrics. Oversee Service Provider contracts, including quality auditing of FM service delivery. Apply best-practice commercial management to control and reduce operational costs. Oversee the efficiency of the procurement and contract management function. Ensure compliance with all health, safety and regulatory requirements across the facility. Lead, manage and develop the direct reports within the FM Managing Agent team. Review team knowledge, skills and competencies, identifying targeted development opportunities. Prepare and present regular performance reports, KPIs and management dashboards to stakeholders. <br><br>Requirements:<br><br>Education: Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field. Experience: 7+ years of facilities management experience, including at least 3 years in a managerial or managing agent role. Technical Knowledge: Strong command of hard and soft FM services, building systems, contract management, budget control and asset management. Leadership: Proven track record of managing teams, service providers and complex FM operations. Certifications: A recognized FM certification (e.g., IFMA FMP, RICS, or equivalent) is preferred. Languages: Fluency in English (written and spoken). Systems & Tools: Proficient in CAFM systems, MS Office, and FM reporting/management software. Stakeholder Management: Excellent interpersonal, negotiation, and client/stakeholder management skills. Strategic Thinking: Ability to develop and implement FM strategies aligned with client objectives. <br><br>Location<br><br>This is an on-site role based in Qatar. Applicants must currently be based in Qatar to be considered.

As a Real Estate Agent at Society International Real Estate Qatar, you advise clients on the purchase, sale, and leasing of residential and commercial properties. You conduct property viewings, prepare marketing materials, coordinate appointments, and support contract negotiations through to completion. You also maintain the property portfolio, monitor the local market in Doha, and build long‑term business relationships. The role involves close collaboration with internal and external partners (e.g., appraisers, legal advisors, banks) to ensure smooth processes. This is a full‑time, on‑site position based in Doha, Qatar.<br>Qualifications Interest & Learning Mindset: You’re eager to learn the real estate industry and motivated to grow within a professional, high‑performance environment. Prior real estate experience is a plus, but not required. Sales Competence: You have experience in sales, client‑facing roles, or service‑driven environments. You’re comfortable advising people, communicating clearly, and navigating negotiations. Client Orientation: Strong customer‑service skills, polished communication, and the ability to work confidently with diverse client profiles are essential. Backgrounds such as hospitality, cabin crew, luxury retail, or similar service industries are highly valued. Additional Qualifications: You have a Qatari driving license and a car. Experience in the Doha or other Gulf market is an advantage. Fluent English is required; Arabic is desirable. High self‑motivation, reliability, and familiarity with basic digital tools and CRM systems will support your success.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Overview</b></p><p>We are seeking a customer-centric and dynamic <b>CRM Agent</b> to join our Automotive team. In this role, you will be the primary point of contact for our customers, managing inquiries, feedback, and service follow-ups to ensure an exceptional ownership experience.</p><p><b>Key Responsibilities</b></p><ul><li>Handle a high volume of inbound and outbound customer calls and digital inquiries.</li><li>Update and maintain accurate customer records within the CRM database.</li><li>Resolve customer queries and follow up on service/sales satisfaction.</li><li>Coordinate with the showroom and service teams to streamline the customer journey.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements</b></p><ul><li><b>Language Skills:</b> <b>Fluent Arabic is a must</b> (essential for handling high volumes of Arabic-speaking customers). <b>Good English</b> communication skills are required.</li><li><b>Experience:</b> Prior experience in customer service, call centers, or CRM management (Automotive industry experience is a plus).</li><li><b>Skills:</b> Strong communication, active listening, and basic data entry skills.</li></ul><p><br></p></div>

Company Description Falcon Samsls Security Service is a growing security and aviation support provider committed to safe, efficient, and reliable operations. The company focuses on delivering high-quality ground handling and ramp services that support airlines and airport partners. Team members work in a fast-paced environment where safety, teamwork, and professionalism are key priorities. Falcon Samsls Security Service offers opportunities to learn on the job, develop technical skills, and build a long-term career in aviation services.<br>Role Description This is a full-time, on-site Ramp Agent role based in Doha, Qatar. The Ramp Agent is responsible for safely loading and unloading baggage, cargo, and equipment to and from aircraft, following all safety and security procedures. Daily tasks include operating ground service equipment, positioning aircraft support tools, and assisting with aircraft marshaling under the direction of supervisors. The role also involves conducting basic visual checks on aircraft exterior areas during turnaround, ensuring that ramps and work areas remain clean, organized, and free of hazards. Ramp Agents interact with airline and airport staff, respond to operational instructions promptly, and may support customer-facing activities when needed, while maintaining strict adherence to aviation regulations and company policies.<br>Qualifications<br> <br>Ability to safely perform unloading and loading tasks for baggage, cargo, and equipment, including repetitive lifting and working in varying weather conditions. Basic computer literacy to use company systems for reporting, task updates, and communication. Experience or training in operating heavy equipment such as tugs, belt loaders, and ground service vehicles, or willingness to learn with proper instruction. Customer service skills to interact professionally with airline staff, colleagues, and other airport partners. Basic understanding of aircraft ground operations or strong interest in learning aircraft ramp procedures. High school diploma or equivalent preferred. Ability to work shifts, including nights, weekends, and holidays, as required by flight schedules. Strong commitment to safety, attention to detail, and the ability to follow written and verbal instructions in English. Physical ability to stand for extended periods, lift and move heavy items, and work in an outdoor airport environment.

Company Description Falcon Samsls Security Service is a growing security and aviation support provider committed to safe, efficient, and reliable operations. The company focuses on delivering high-quality ground handling and ramp services that support airlines and airport partners. Team members work in a fast-paced environment where safety, teamwork, and professionalism are key priorities. Falcon Samsls Security Service offers opportunities to learn on the job, develop technical skills, and build a long-term career in aviation services.<br>Role Description This is a full-time, on-site Ramp Agent role based in Doha, Qatar. The Ramp Agent is responsible for safely loading and unloading baggage, cargo, and equipment to and from aircraft, following all safety and security procedures. Daily tasks include operating ground service equipment, positioning aircraft support tools, and assisting with aircraft marshaling under the direction of supervisors. The role also involves conducting basic visual checks on aircraft exterior areas during turnaround, ensuring that ramps and work areas remain clean, organized, and free of hazards. Ramp Agents interact with airline and airport staff, respond to operational instructions promptly, and may support customer-facing activities when needed, while maintaining strict adherence to aviation regulations and company policies.<br>Qualifications<br> <br>Ability to safely perform unloading and loading tasks for baggage, cargo, and equipment, including repetitive lifting and working in varying weather conditions. Basic computer literacy to use company systems for reporting, task updates, and communication. Experience or training in operating heavy equipment such as tugs, belt loaders, and ground service vehicles, or willingness to learn with proper instruction. Customer service skills to interact professionally with airline staff, colleagues, and other airport partners. Basic understanding of aircraft ground operations or strong interest in learning aircraft ramp procedures. High school diploma or equivalent preferred. Ability to work shifts, including nights, weekends, and holidays, as required by flight schedules. Strong commitment to safety, attention to detail, and the ability to follow written and verbal instructions in English. Physical ability to stand for extended periods, lift and move heavy items, and work in an outdoor airport environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>The <b>Helpdesk Agent (Call Center Agent)</b> will serve as the first point of contact for users requiring IT support through phone, email, live chat, and ticketing channels. The role involves diagnosing and resolving technical issues, logging incidents and service requests accurately, providing remote troubleshooting support, and escalating unresolved problems to the appropriate technical teams.<br></p><br><p>The Helpdesk Agent will also maintain complete ticket documentation, follow ITIL-aligned processes, deliver professional customer service, and support users with common applications, systems, and workplace technology.<br></p><br><br><span>RequirementsBachelor’s Degree in Information Technology, Computer Science, or a related field.<br>Minimum <b>5 years</b> of experience in IT Helpdesk, Service Desk, Call Center IT Support, or User Support.<br>Strong knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, Microsoft Edge, and desktop troubleshooting.<br>Experience using ITSM or ticketing systems; <b>SMAX experience is preferred</b>.<br>Ability to diagnose and resolve common hardware, software, access, connectivity, and application-related issues remotely.<br>Strong incident logging, ticket prioritization, escalation, and follow-up skills.<br>Excellent telephone etiquette, customer-service orientation, and communication skills.<br>Ability to remain professional and composed while handling urgent issues or difficult users.<br><b>ITIL certification is mandatory</b>.<br>Fluent in <b>Arabic and English</b>, both written and spoken.<br>Willingness to work rotational shifts, including nights, weekends, and public holidays.<br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>The <b>Helpdesk Agent (Call Center Agent)</b> will serve as the first point of contact for users requiring IT support through phone, email, live chat, and ticketing channels. The role involves diagnosing and resolving technical issues, logging incidents and service requests accurately, providing remote troubleshooting support, and escalating unresolved problems to the appropriate technical teams.<br></p><br><p>The Helpdesk Agent will also maintain complete ticket documentation, follow ITIL-aligned processes, deliver professional customer service, and support users with common applications, systems, and workplace technology.<br></p><br><br><span>RequirementsBachelor’s Degree in Information Technology, Computer Science, or a related field.<br>Minimum <b>5 years</b> of experience in IT Helpdesk, Service Desk, Call Center IT Support, or User Support.<br>Strong knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, Microsoft Edge, and desktop troubleshooting.<br>Experience using ITSM or ticketing systems; <b>SMAX experience is preferred</b>.<br>Ability to diagnose and resolve common hardware, software, access, connectivity, and application-related issues remotely.<br>Strong incident logging, ticket prioritization, escalation, and follow-up skills.<br>Excellent telephone etiquette, customer-service orientation, and communication skills.<br>Ability to remain professional and composed while handling urgent issues or difficult users.<br><b>ITIL certification is mandatory</b>.<br>Fluent in <b>Arabic and English</b>, both written and spoken.<br>Willingness to work rotational shifts, including nights, weekends, and public holidays.<br></span><br> </div>

Job Description<br>ECCO Gulf Majorel Qatar is seeking a dedicated and professional Call Center Agent (Arabic Speaker) to join our dynamic team in Qatar. As a Call Center Agent, you will be responsible for delivering exceptional customer service and support to our clients. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. Respond to high-volume inbound / outbound Calls, and Email, or Chat in a timely and professional manner. Use call center software and CRM systems to document interactions, update customer profiles, and track case resolution. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Follow call flow guidelines, scripts, and compliance requirements to ensure consistent service delivery. Handle irate or distressed customers professionally while de-escalating situations and maintaining service quality. Participate in quality assurance evaluations, coaching sessions, and ongoing product or system training. Use call monitoring and recording tools for performance review and compliance purposes. Maintain accurate call logs, case notes, and disposition codes for reporting and follow-up. Meet productivity, attendance, and schedule adherence requirements in a fast-paced call center environment. Engage with customers to build positive relationships and foster trust.<br><br>Required Profile<br>We are looking for candidates who are passionate about customer service and have the skills to match. The ideal candidate will possess:Bachelor’s degree in Business Administration or an equivalent qualification. Minimum of 3 years’ experience in a call center role. Excellent phone handling skills with strong listening and communication abilities. Proficiency in using CRM systems and call center tools. Strong customer-focused approach with the ability to handle diverse customer personalities professionally. Ability to multitask and perform efficiently in a fast-paced work environment. Basic computer proficiency, including email and standard office applications. Flexibility to work shifts as required. Fluency in Arabic is Mandatory.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Effort estimate Tasks for this project are estimated to take 20 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Up to $50/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Effort estimate Tasks for this project are estimated to take 20 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Up to $50/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>

Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Qatar Aviation Services (QAS), a subsidiary of Qatar Airways Group, is seeking applications for the position of Customer Services Agent II in Doha, Qatar. The role involves assisting passengers with special needs throughout the airport, including aircraft arrival, baggage screening, check-in, transfer areas, lounges, and boarding gates.<br><br>About The Role<br><br>The Customer Services Agent II will provide assistance and transportation to passengers with special needs. The selected candidate may assist passengers using wheelchairs or airport buggies and escort them through different airport formalities in accordance with Qatar Aviation Services standard operating procedures.<br><br>The role requires close coordination with customer-service teams, check-in agents, supervisors, immigration, baggage, transfer, lounge, and boarding-gate personnel.<br><br>Job Responsibilities<br><br>The Successful Candidate May Be Responsible For<br><br>Assisting passengers requiring special assistance after they disembark from the aircraft. Escorting passengers to the arrival hall and helping them complete immigration, baggage-claim, and customs procedures. Assisting connecting passengers with check-in formalities at the transfer desk. Escorting passengers to the Customer Care Lounge when required. Collecting the necessary documents from the check-in agent while handling passengers in the departure area. Escorting passengers through airport formalities and handing over documents to the Customer Care Lounge team. Providing passengers with the latest available information during flight delays. Reporting delays or operational issues to a senior employee or supervisor. Escorting passengers to the assigned boarding gate. Handing boarding cards to the relevant staff during the boarding process. Assisting passengers to their allocated seats inside the aircraft. Transporting passengers between airport locations using a wheelchair or buggy. Pushing wheelchairs or driving airport buggies according to operational requirements. Confirming completion of the service with the Customer Services Supervisor. Performing other duties assigned by the Head of Department.<br><br>Eligibility Criteria<br><br>Candidates should meet the following requirements<br><br>Basic literacy and numeracy skills. Good communication skills. Basic knowledge of airport passenger-handling procedures. Basic understanding of humanitarian assistance. Basic knowledge of safety regulations. Ability to work in a shift-based airport environment. Ability to assist passengers respectfully and patiently. No previous job-related experience is required.<br><br>Preferred Qualification<br><br>One year of relevant job-related experience is preferred but not essential.<br><br>Candidates with experience in airport services, passenger handling, hospitality, customer service, transportation, healthcare assistance, or other public-facing roles may find the position particularly suitable.<br><br>Required Skills<br><br>Passenger assistance. Customer service. Basic airport procedures. Communication and teamwork. Safe handling of wheelchairs and airport buggies. Patience and empathy. Physical ability to assist and transport passengers. Ability to follow standard operating procedures. Ability to work under pressure and in a multicultural environment.<br><br>Contract and Benefits<br><br>For the fixed-term contract position, Qatar Aviation Services lists the following employment details:<br><br>Three-year fixed-term contract. Shift-based work.48 working hours per week. Paid overtime when required. Transportation facilities or allowance. Company accommodation. Other applicable allowances. Uniform. Laundry facilities or allowance. Meal provisions. Annual leave. Flight benefits.<br><br>How to Apply<br><br>Interested candidates should apply through the official Qatar Airways careers portal before the closing date of August 27, 2026. Applicants should review the job requirements carefully and submit accurate personal, educational, and employment information.<br><br>Candidates Should Keep The Following Documents Ready<br><br>Updated CV or résumé. Valid passport. Educational certificates. Experience certificates, if applicable. Recent photograph, if requested. Contact details and other documents required during the application process.<br><br>For more aviation career opportunities, visit our Aviation Jobs page.<br><br>Join our Whats App channel for daily job alerts: https://whatsapp.com/channel/0029VbC9Tz83QxS4s Pwyrj0t

Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Guest Services Agent, you will be responsible for the following duties:<br><br>Greet, check-in, and escort guests promptly to their rooms Address special guest preferences recorded in guest history profiles Handle cash drawer properly as outlined in the MODOH Controller’s Policy Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues Print and drop cash out, adjustment slips, paid out voucher, and bank count reports Communicate clearly with the Night Duty Manager and Accounting Department Establish a good working knowledge of the Hotel outlets and products<br><br>As Guest Services Agent, We Expect From You<br><br>Friendly, enthusiastic, passionate, Sociable Engaging, Genuine, Organised Minimum of 1 year of Front Office experience Minimum 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East Region is an advantage Strong command of Microsoft Office products ,HMS<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.<br><br>You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English is required Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.<br><br>You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English is required Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.<br><br>You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English is required Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a detail-oriented Reservation Agent (Arabic Speaker) to join our team. You will handle all reservation requests via phone, email, and other communication channels while ensuring excellent guest service and maximizing room sales.</p><p><b>Key Responsibilities:</b></p><ul><li>Process and manage reservations accurately and efficiently</li><li>Maintain full knowledge of hotel rates, rooms, and services</li><li>Upsell rooms and convert inquiries into bookings</li><li>Coordinate with Sales &amp; Front Office teams</li><li>Ensure all guest details and booking requirements are complete</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous hotel reservation experience</li><li>Knowledge of PMS systems (Opera/Fidelio preferred)</li><li>Strong communication skills (English &amp; Arabic preferred)</li><li>Ability to multitask in a fast-paced environment</li><li>A positive attitude and attention to detail</li></ul><p></p></section>