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Business Development Director Job Responsibilities<br><br> Identifies and develops new business opportunities. Builds relationships with customers, suppliers, distributors, partners, and vendors. Evaluates existing partnerships and sales efforts with an eye toward building on what works and changing what doesnt. Manages key client relationships and works to build new ones. Expands the profile and reach of the company and its brands. Leads sales, marketing, customer-service, and client relationship management teams. Develops and strengthens internal and external relationships that will lead to increased lead generation and market share. Builds cross-functional teams to guide and nourish sustainable, long-term growth. Tracks emerging markets and trends. Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions. Identifies and recommends new services. Proposes and develops strategic partnerships. Helps to shape the companys long-term objectives and determine plans for how to meet them. Researches and identifies new markets. Provides advice on product development and distribution and promotion strategies. Identifies sponsorship opportunities, including nonprofit engagement. Builds and maintains relationships with vendors. Conducts webinars and presentations to raise the brand or product profile. Selects prospective vendors and negotiates contracts. Travels to vendor locations, distributions centers, and other locations. Fulfills requests for proposals (RFPs) from potential partners and customers. Helps direct development of customer-facing web platforms and digital experiences.<br><br>This job is provided by Shine.com

Business Development Director Job Responsibilities<br><br> Identifies and develops new business opportunities. Builds relationships with customers, suppliers, distributors, partners, and vendors. Evaluates existing partnerships and sales efforts with an eye toward building on what works and changing what doesnt. Manages key client relationships and works to build new ones. Expands the profile and reach of the company and its brands. Leads sales, marketing, customer-service, and client relationship management teams. Develops and strengthens internal and external relationships that will lead to increased lead generation and market share. Builds cross-functional teams to guide and nourish sustainable, long-term growth. Tracks emerging markets and trends. Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions. Identifies and recommends new services. Proposes and develops strategic partnerships. Helps to shape the companys long-term objectives and determine plans for how to meet them. Researches and identifies new markets. Provides advice on product development and distribution and promotion strategies. Identifies sponsorship opportunities, including nonprofit engagement. Builds and maintains relationships with vendors. Conducts webinars and presentations to raise the brand or product profile. Selects prospective vendors and negotiates contracts. Travels to vendor locations, distributions centers, and other locations. Fulfills requests for proposals (RFPs) from potential partners and customers. Helps direct development of customer-facing web platforms and digital experiences.<br><br>This job is provided by Shine.com

Business Development Director Job Responsibilities<br><br> Identifies and develops new business opportunities. Builds relationships with customers, suppliers, distributors, partners, and vendors. Evaluates existing partnerships and sales efforts with an eye toward building on what works and changing what doesnt. Manages key client relationships and works to build new ones. Expands the profile and reach of the company and its brands. Leads sales, marketing, customer-service, and client relationship management teams. Develops and strengthens internal and external relationships that will lead to increased lead generation and market share. Builds cross-functional teams to guide and nourish sustainable, long-term growth. Tracks emerging markets and trends. Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions. Identifies and recommends new services. Proposes and develops strategic partnerships. Helps to shape the companys long-term objectives and determine plans for how to meet them. Researches and identifies new markets. Provides advice on product development and distribution and promotion strategies. Identifies sponsorship opportunities, including nonprofit engagement. Builds and maintains relationships with vendors. Conducts webinars and presentations to raise the brand or product profile. Selects prospective vendors and negotiates contracts. Travels to vendor locations, distributions centers, and other locations. Fulfills requests for proposals (RFPs) from potential partners and customers. Helps direct development of customer-facing web platforms and digital experiences.<br><br>This job is provided by Shine.com

Technology Sales Consultant We're looking for passionate, customer-focused individuals who combine a genuine interest in technology with a talent for building lasting customer relationships.<br>Responsibilities:Provide honest, tailored advice to help customers make the right purchase decision Build long-term customer relationships through trust and excellent service Maintain accurate inventory, records, and store presentation standards<br>Requirements:1–3 years of experience in customer service or retail (electronics/technology preferred) Fluent in English, Arabic speaker is a must. Strong communication, interpersonal, and product knowledge skills.<br>What we offer: Competitive and flexible rewards, and a collaborative team culture.<br>Apply now and become part of our growing team.

Technology Sales Consultant We're looking for passionate, customer-focused individuals who combine a genuine interest in technology with a talent for building lasting customer relationships.<br>Responsibilities:Provide honest, tailored advice to help customers make the right purchase decision Build long-term customer relationships through trust and excellent service Maintain accurate inventory, records, and store presentation standards<br>Requirements:1–3 years of experience in customer service or retail (electronics/technology preferred) Fluent in English, Arabic speaker is a must. Strong communication, interpersonal, and product knowledge skills.<br>What we offer: Competitive and flexible rewards, and a collaborative team culture.<br>Apply now and become part of our growing team.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Software Trainer (training specialist) develops and executes training plans, training materials, and classes, schedules classes into facilities, and provides software instruction to the organization s employees. They also review results and trainee feedback to improve materials and classes, as well as identify and develop additional software training opportunities. Duties &amp; Responsibilities Should manage training sessions in both English and Arabic ERP Software trainers preferred To manage training sessions on ERP system with clients meeting, seminars &amp; Workshops. Should be an Immediate Joiner</p></div></section>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be part of senior leadership responsible for independently leading and managing the Strategy Development team under Strategy and Business development department. Responsibilities include owning, leading, managing and executing the portfolio of strategy assignments for group wide business/ support divisions or countries across QNB Group’s international network with minimal supervision. These would be managing the full portfolio of strategy assignments such as full-scale regional strategies, individual country strategies (for all applicable lines of business) or business unit strategies. The incumbent will also be responsible to support any specific requests and mandates coming from the Executive Management, including GCEO interviews, Board presentations and public documents.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Responsible for managing the portfolio of Group-wide strategy assignments (domestic & international) Develop metrics and key performance indicators (KPIs) for performance measurement and monitoring purposes related to assigned strategy and implementation projects on a periodic basis Own and lead the development as well as review of the financial plan for strategy assignments Assist the SEVP and EVP in identifying, analyzing and monitoring issues that impact or could affect the profitability, growth and productivity of the organization (domestic & international). Implements KPI’s and best practices for Senior Vice President, Strategy Development. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Own, lead and manage the portfolio of Group-wide strategy assignments such as full scale regional strategies, individual country strategies (for all applicable lines of business) or business unit strategy development Ensure the integration of internal and external customer needs and requirements within the strategy assignments and implementation projects Lead the interactions with senior internal customers from business divisions, support divisions or country GMs for strategy assignments and implementation projects to ensure smooth management and alignment of deliverables Act as a reliable competent contact partner to all business, support divisions as well as country GMs within the delivery of strategy assignments and implementation projects Manage other Group Strategy-related activities and mandates, such as supporting yearly business planning, performance management, development of strategic plans across QNB Group, GCEO interviews, Board presentations and preparation of other public documents as requested Internal (Processes, Products, Regulatory): Obtain mandates, input and project brief on dedicated strategy assignment and implementation projects from SEVP and EVP Align scope, direction and deliverables of strategy assignments and implementation projects with EVP Strategy & Business Development Lead multiple strategy projects simultaneously and supervise all project phases Develop and prepare set up of specific strategy assignments or implementation projects in terms of content, scope, structure, deliverables, timing, resources and work plans Manage project teams on a day-to-day basis to provide guidance, direction and supervision to the project teams to ensure timely high quality and impact delivery Guide the Vice Principal Strategy Development in the development of hypothesis formulation, analyses, market sizing and baselining exercises, formulation of frameworks and strategic recommendations as well as conclusions Review, discuss and align project deliverables with the project teams Assist the EVP Strategy & Business Development in reviewing and providing feedback on the performance of the project team, as well as the section’s overall performance on a regular basis and making recommendations as necessary Supervise the Strategy Development team as established by the Group. These tasks include participating in the management of all HR issues related to the team such as: team performance, absence management, training needs identification and other requests Constantly endeavor to implement industry best practice standards within the development of strategic recommendations and governance frameworks. Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes. Manage recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission. Manage strong/effective relationships with related departments/units to achieve the Group’s objectives<br><br>Continuous Improvement<br><br> Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues Learning & Knowledge: Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills Assess performance of direct reports and provide regular feedback on their development (including recognizing strengths and providing challenges) Demonstrate ability to provide the team with support, direction and vision, including motivating people to perform, listening to people Maintain a high level of knowledge about banking processes, regulations, and generally accepted operating practices. Research industry topics and react by recommending changes to products, services, and systems - Possess a superior knowledge of strategy and business development techniques/ tools and methodologies including various strategic frameworks, concepts and practices Complete all mandatory training or seminars provided by the Bank, in order to attain and maintain the required levels of competence Carry out other similar duties that can be defined within the broad functional job and functional responsibilities outlined above. These may include providing all necessary training to the department staff and handling special missions assigned by the management Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Education/Experience Requirements<br><br> Bachelors / Masters (Masters preferred) and MBA from leading academic institution Minimum 15 years work experience with a demonstrable track record of at least 7 years in a strategy development role and most recently as a Senior Manager, either from top-tier strategy consulting firms such as McKinsey & Co, BCG, Bain & Co, Booz & Co, Oliver Wyman, Roland Berger etc. or from a similar environment of a well-renowned international financial services institution Demonstrated career development and progress, together with excellent team leadership skills and potential Proven track record and substantial management experience in managing and leading strategy assignments from concept to implementation High degree of analytical and methodological-conceptual skills<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be part of senior leadership responsible for independently leading and managing the Strategy Development team under Strategy and Business development department. Responsibilities include owning, leading, managing and executing the portfolio of strategy assignments for group wide business/ support divisions or countries across QNB Group’s international network with minimal supervision. These would be managing the full portfolio of strategy assignments such as full-scale regional strategies, individual country strategies (for all applicable lines of business) or business unit strategies. The incumbent will also be responsible to support any specific requests and mandates coming from the Executive Management, including GCEO interviews, Board presentations and public documents.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Responsible for managing the portfolio of Group-wide strategy assignments (domestic & international) Develop metrics and key performance indicators (KPIs) for performance measurement and monitoring purposes related to assigned strategy and implementation projects on a periodic basis Own and lead the development as well as review of the financial plan for strategy assignments Assist the SEVP and EVP in identifying, analyzing and monitoring issues that impact or could affect the profitability, growth and productivity of the organization (domestic & international). Implements KPI’s and best practices for Senior Vice President, Strategy Development. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Own, lead and manage the portfolio of Group-wide strategy assignments such as full scale regional strategies, individual country strategies (for all applicable lines of business) or business unit strategy development Ensure the integration of internal and external customer needs and requirements within the strategy assignments and implementation projects Lead the interactions with senior internal customers from business divisions, support divisions or country GMs for strategy assignments and implementation projects to ensure smooth management and alignment of deliverables Act as a reliable competent contact partner to all business, support divisions as well as country GMs within the delivery of strategy assignments and implementation projects Manage other Group Strategy-related activities and mandates, such as supporting yearly business planning, performance management, development of strategic plans across QNB Group, GCEO interviews, Board presentations and preparation of other public documents as requested Internal (Processes, Products, Regulatory): Obtain mandates, input and project brief on dedicated strategy assignment and implementation projects from SEVP and EVP Align scope, direction and deliverables of strategy assignments and implementation projects with EVP Strategy & Business Development Lead multiple strategy projects simultaneously and supervise all project phases Develop and prepare set up of specific strategy assignments or implementation projects in terms of content, scope, structure, deliverables, timing, resources and work plans Manage project teams on a day-to-day basis to provide guidance, direction and supervision to the project teams to ensure timely high quality and impact delivery Guide the Vice Principal Strategy Development in the development of hypothesis formulation, analyses, market sizing and baselining exercises, formulation of frameworks and strategic recommendations as well as conclusions Review, discuss and align project deliverables with the project teams Assist the EVP Strategy & Business Development in reviewing and providing feedback on the performance of the project team, as well as the section’s overall performance on a regular basis and making recommendations as necessary Supervise the Strategy Development team as established by the Group. These tasks include participating in the management of all HR issues related to the team such as: team performance, absence management, training needs identification and other requests Constantly endeavor to implement industry best practice standards within the development of strategic recommendations and governance frameworks. Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes. Manage recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission. Manage strong/effective relationships with related departments/units to achieve the Group’s objectives<br><br>Continuous Improvement<br><br> Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues Learning & Knowledge: Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills Assess performance of direct reports and provide regular feedback on their development (including recognizing strengths and providing challenges) Demonstrate ability to provide the team with support, direction and vision, including motivating people to perform, listening to people Maintain a high level of knowledge about banking processes, regulations, and generally accepted operating practices. Research industry topics and react by recommending changes to products, services, and systems - Possess a superior knowledge of strategy and business development techniques/ tools and methodologies including various strategic frameworks, concepts and practices Complete all mandatory training or seminars provided by the Bank, in order to attain and maintain the required levels of competence Carry out other similar duties that can be defined within the broad functional job and functional responsibilities outlined above. These may include providing all necessary training to the department staff and handling special missions assigned by the management Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Education/Experience Requirements<br><br> Bachelors / Masters (Masters preferred) and MBA from leading academic institution Minimum 15 years work experience with a demonstrable track record of at least 7 years in a strategy development role and most recently as a Senior Manager, either from top-tier strategy consulting firms such as McKinsey & Co, BCG, Bain & Co, Booz & Co, Oliver Wyman, Roland Berger etc. or from a similar environment of a well-renowned international financial services institution Demonstrated career development and progress, together with excellent team leadership skills and potential Proven track record and substantial management experience in managing and leading strategy assignments from concept to implementation High degree of analytical and methodological-conceptual skills<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates

Job Title – Business Development Manager(BDM) - Cyber Security Company – Paramount Computer Systems Location – Doha, Qatar Job type – Full time<br>Job Description:<br>Job Summary We are seeking an experienced Business Development Manager (BDM) to drive growth and expand our footprint within BFSI, Oil & Gas, Healthcare & Government sectors in Qatar. The ideal candidate will have a proven track record in Cyber Security Sales, and strong relationships within the sectors mentioned above.<br>Key Responsibilities:<br>Business Growth & Strategy Develop and execute strategic plans to penetrate and expand in assigned accounts Identify and pursue new business opportunities aligned with company offerings (Identity, Application, Data, Network, Analytics Security, GRC & Privacy Solutions and Services Drive revenue growth and achieve assigned sales targets Build and maintain strong relationships with assigned accounts Navigate procurement processes, RFIs, RFPs, and tenders Position the company as a trusted advisor to clients in Qatar<br>Sales & Pipeline Management Manage the full sales lifecycle from lead generation to deal closure Develop a qualified pipeline and provide accurate forecasting Lead large deal pursuits, including bid management and proposal development<br>Stakeholder Engagement Engage with C-level executives and key decision-makers Collaborate with internal teams (Pre-sales, Delivery, Marketing, Alliances) Work closely with strategic partners and vendors to strengthen offerings<br>Market Intelligence Monitor industry trends, competitor activities, and public sector initiatives Identify emerging opportunities in Digital Transformation, Privacy, OT security initiatives and from regulations and compliance requirements<br>Key Requirements Experience:Minimum 3+ years of experience in IT & Security Sales / Business Development Strong experience working with within BFSI, Oil & Gas, Healthcare & Government sectors Proven track record of closing deals<br>Language Skills Strong proficiency in English (written and spoken) & Arabic will be added advantage<br>Skills & Competencies Strong network within Qatar Customer networks Excellent negotiation and presentation skills Deep understanding of procurement processes Ability to manage complete sales cycle and complex stakeholder environments

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description: Our client is a rapidly growing industrial manufacturing organisation serving energy, infrastructure, construction, and industrial clients across Qatar and the wider GCC. As part of its commercial growth strategy, the company is seeking a senior business development leader to expand market share, strengthen strategic partnerships, and identify new revenue opportunities. The Role The Business Development Director will define and execute the company s commercial growth strategy across existing and emerging markets. The role will identify new business opportunities, develop strategic partnerships, lead major commercial negotiations, and oversee key account development across government and private sector clients. Working closely with the executive leadership team, the Director will evaluate new markets, support bid strategies, develop long-term client relationships, and contribute to the company s strategic planning and revenue growth objectives. The role carries full responsibility for pipeline development, commercial performance, and market expansion initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates should possess extensive senior-level business development experience within industrial manufacturing, engineering, infrastructure, energy, or related B2B sectors. Proven success in securing major commercial contracts, developing strategic client relationships, and leading high-performing business development teams is essential. Strong knowledge of the Qatari market and established relationships with government entities, major contractors, and industrial clients are highly desirable. The successful candidate will demonstrate strong commercial judgement, negotiation skills, executive presence, and a consistent track record of delivering sustainable business growth.</p><p></p></section>

Additional Information<br><br>Job Number 26066192<br><br>Job Category Human Resources<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br><br>OR<br><br> 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Summary We are seeking an experienced Business Lead – Sales Coverage & Coverage Model to lead the design, implementation, and transformation of an enterprise-wide sales coverage framework across the bank and its subsidiaries. The successful candidate will drive the development of a unified client coverage model that aligns Relationship Management (RM), Coverage, and Product teams to maximize client penetration, revenue growth, cross-selling opportunities, and profitability. This role will establish governance, ownership, client segmentation, P&L attribution, shadow revenue models, parent limit frameworks, and delegation of authority, enabling a "One Bank" approach to client management. The ideal candidate will possess extensive experience in Corporate Banking, Institutional Banking, Treasury products, Transaction Banking, Sales Management, and enterprise operating model transformation. Key Responsibilities1. Sales Coverage Strategy & Operating Model Lead the design and implementation of an enterprise-wide Sales Coverage Model across the bank and its subsidiaries. Develop a unified client coverage framework that aligns Relationship Management (RM), Coverage, and Product teams. Establish client ownership and coverage governance across business units. Drive a "One Bank" approach for integrated client management.2. Client Coverage & Revenue Optimization Develop client segmentation strategies based on profitability, strategic importance, and growth potential. Increase wallet share and client penetration through coordinated cross-selling initiatives. Improve collaboration between business lines to maximize revenue opportunities. Establish coverage accountability across all client segments.3. Coverage Governance & Business Transformation Design governance models for sales coverage, ownership, and client servicing. Define:Coverage ownership Parent limit framework Delegation of Authority (DOA) Shadow Revenue methodology P&L Attribution framework Drive enterprise-wide operating model transformation initiatives.4. Cross-Functional Collaboration Partner with:Relationship Management Product Teams Treasury Finance Risk Business Heads Promote collaboration across:Global Transaction Banking (GTB) Global Structured Finance (GSF) Global Markets (GM) Global Asset Management (GAM) Fixed Asset Management (FAM) Corporate Banking Subsidiaries5. Strategic Planning & Performance Management Develop KPIs and performance metrics for sales coverage effectiveness. Improve business profitability through optimized client allocation. Support strategic growth initiatives across banking divisions. Analyze business performance and recommend improvement opportunities.6. Stakeholder Management Engage with senior executives and business leaders. Facilitate workshops and governance committees. Build consensus across multiple business functions. Present strategic recommendations to executive management.7. Change Management Lead organizational change initiatives related to coverage transformation. Drive adoption of new operating models. Support implementation planning and execution. Ensure successful transition across business units. Required Skills Banking Domain Corporate Banking Institutional Banking Commercial Banking Relationship Management Client Coverage Sales Coverage Strategy Treasury Products Transaction Banking Business Lines Global Transaction Banking (GTB) Global Structured Finance (GSF) Global Markets (GM) Global Asset Management (GAM) Fixed Asset Management (FAM) Strategy & Transformation Operating Model Design Banking Transformation Business Transformation Organizational Design Governance Framework Client Segmentation Revenue Growth Strategy Cross-Selling Strategy Wallet Share Optimization P&L Attribution Shadow Revenue Parent Limit Framework Delegation of Authority (DOA) Business Management Stakeholder Management Executive Communication Business Strategy Change Management Performance Management Revenue Optimization Business Process Improvement Methodologies Business Process Analysis Operating Model Transformation Strategic Planning Governance Frameworks Qualifications Bachelor's Degree in:Finance Banking Business Administration Economics Management Related discipline MBA or relevant postgraduate qualification is preferred. Experience Minimum 12+ years of experience in banking. Strong experience in:Corporate Banking Institutional Banking Transaction Banking Treasury Sales Management Coverage Models Business Transformation Proven experience leading enterprise-wide operating model or sales coverage transformation initiatives. Experience working across multiple banking product groups and stakeholder environments.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent has full ownership and accountability for the achievement of the overall International Islamic Banking targets (assets, liabilities and profits). The incumbent will be overall responsible for the initial development and subsequent implementation of the approved QNB Group International Banking strategy in line with the overall Group strategy. The incumbent will communicate with the stakeholder to ensure that the Islamic product offerings are continually aligned with the market offerings and cater to the needs and expectations of the retail /corporate banking clientele seeking Sharia compliant banking relationships. The incumbent will also develop and maintain the key relationships with the external business partners.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder &amp; Financial: </span></strong></p><br><ul><li><p><span>Implements KPI’s and best practices for incumbent position. </span></p><br></li><li><p><span>review QNB International Islamic Banking strategic and business development plans and subsequently </span></p><br></li><li><p><span>implement the approved strategy/ plan to facilitate achievement of related short- and long-term business goals internationally in the most effective and efficient manner. </span></p><br></li><li><p><span>Oversee the development and subsequent implementation of annual business plans by the Islamic Banking segments in International Banking to ensure achievement of pre-set targets/ objectives, including business growth and expansion. </span></p><br></li><li><p><span>Oversee the target budgets (deposits, financing deals, profits, expenses…etc) for Islamic Banking business lines, in accordance with the Group’s overall budget and strategy, and continually monitor the same in conjunction with Islamic function in the branch/subsidiary. </span></p><br></li><li><p><span>Facilitate the development and subsequent implementation of Islamic Banking best practices across all activities/operations comprising QNB International to promote efficiencies in work processes, ultimately resulting in increased customer satisfaction. </span></p><br></li><li><p><span>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance. </span></p><br></li><li><p><span>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same </span></p><br></li><li><p><span>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance. </span></p><br></li></ul><p><strong><span>B. Customer (Internal &amp; External): </span></strong></p><br><ul><li><p><span>Ensure provision of value-added Shariah compliant products to the existing/ potential Islamic clientele who seek </span></p><br></li><li><p><span>Shariah compliant banking relationships with the Group and meeting/ exceeding their service expectations. </span></p><br></li><li><p><span>Maintain and enhance relationships with international regulators. </span></p><br></li><li><p><span>Provide timely and accurate information to the auditors and the Group Compliance function as and when required. </span></p><br></li><li><p><span>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </span></p><br></li><li><p><span>Provide timely/accurate data to Auditors, Compliance, Financial Control and Risk when required, with close liaising with the branch </span></p><br></li></ul><p><strong><span>C. Internal (Processes, Products, Regulatory): </span></strong></p><br><ul><li><p><span>Ensure that the approved strategy, business plans, budgets along with the approved policies/ procedures and subsequent amendments thereto are timely communicated to the respective departmental heads to the extent these relate to their areas of responsibility, to enable them to be guided by/ pursue or comply with the same. </span></p><br></li><li><p><span>Strive to maintain continuous compliance of the policies/ procedures with prevailing practices/ regulations pertaining to Islamic Banking promulgated by the AAOIFI, IFSB and the respective regulators (in the overseas jurisdictions), including obtaining the approval of the local Sharia Committees as and when required. </span></p><br></li><li><p><span>Support the effort of investment funds selection by determining their suitability to QNB International Islamic. </span></p><br></li><li><p><span>Monitor international financial market trends, for suitable investments that meet with the Bank's credit and investment guidelines provided by the branches. </span></p><br></li><li><p><span>Monitor the overall market forces prevailing within the Islamic Banking market such as barriers to entry, prevailing market returns and profit rates, competition, client needs and requirements, etc., and ensure the same are built into the product design. </span></p><br></li><li><p><span>Oversee the roll-out of Sharia compliant products</span></p><br></li><li><p><span>Act within the limits of the powers delegated to the incumbent and delegate authority pertaining to operational and financial matters to the respective country with sharia compliant offering.</span></p><br></li><li><p><span>Ensure efficient/ optimum use of available resources through partnering arrangements within the group</span></p><br></li><li><p><span>Monitor/ review Islamic portfolio by business segment on overall basis and by product, nationality/ business profile, employer/ industry and other parameters on periodic basis to gauge the quality and performance of the same.</span></p><br></li><li><p><span>Submit periodic reports/ information to the SEVP International Business, and as and when required. </span></p><br></li><li><p><span>Responsible for establishing and maintaining a sound internal control environment across the Islamic portfolio including but not limited to the establishment of an organizational structure that clearly assigns authority, responsibility, and reporting relationships and avoids conflict of interest situations/ inadequate segregation of duties.</span></p><br></li><li><p><span>Responsible for overseeing the overall action plans for addressing control weaknesses or Sharia compliance issues noted by the Group Internal Audit Department, Sharia auditors, external auditors or the Group Compliance function.</span></p><br></li><li><p><span>Represent the Islamic offerings at relevant conferences to enhance image of the Group</span></p><br><ul><li><p><span>Continuous Improvement:</span></p><br></li><li><p><span>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</span></p><br></li><li><p><span>Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</span></p><br></li><li><p><span>Encourage, solicit and reward innovative ideas. </span></p><br></li></ul></li></ul><p><strong><span>D. Learning &amp; Knowledge:</span></strong></p><br><ul><li><p><span>Establish the overall Islamic training plan </span></p><br></li><li><p><span>Proactively identify areas for professional development of self and undertake development activities.</span></p><br></li><li><p><span>Seek out opportunities to remain current with all developments in professional field.</span></p><br></li><li><p><span>Hold meetings with Islamic team in the international branches/subsidiaries to enhance offering.</span></p><br></li><li><p><span>Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</span></p><br></li><li><p><span>Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities</span></p><br></li><li><p><span>Hold meetings with staff and assess their performance and your team’s overall performance on a regular basis. </span></p><br></li></ul> <br> <br><br> Education/Experience Requirements: <br> <ul><li><p><span>Minimum 12 years of relevant work experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Minimum education requirement: Bachelor's Degree (related field of study) </span></p><br></li></ul> <br> <br> </div>

We are looking for a proactive IT Support (Roving / Floor Support) professional to ensure smooth IT operations across the service center by providing hands-on, on-the-spot technical assistance. Key Responsibilities Proactively walk the service center floor to identify and resolve IT issues before they are logged as tickets Provide immediate support for urgent or high-severity incidents affecting multiple agents Perform quick hardware replacements and swaps (e.g., headsets, cables, peripherals, and related devices) Support supervisors and managers with day-to-day IT-related requirements Ensure minimal disruption to operations through fast response and proactive issue resolution Requirements Education:Diploma or Bachelor’s degree in IT or a related field Experience:3–5 years of experience in desktop support or field services Languages:Bilingual in Arabic and English (mandatory) Certifications:Comp TIA A+ or equivalent certification (preferred) Key Skills:Hands-on troubleshooting of workstations and peripherals Strong understanding of desktop support environments Ability to provide quick, on-site technical support Strong communication and coordination skills

We are looking for a proactive IT Support (Roving / Floor Support) professional to ensure smooth IT operations across the service center by providing hands-on, on-the-spot technical assistance. Key Responsibilities Proactively walk the service center floor to identify and resolve IT issues before they are logged as tickets Provide immediate support for urgent or high-severity incidents affecting multiple agents Perform quick hardware replacements and swaps (e.g., headsets, cables, peripherals, and related devices) Support supervisors and managers with day-to-day IT-related requirements Ensure minimal disruption to operations through fast response and proactive issue resolution Requirements Education:Diploma or Bachelor’s degree in IT or a related field Experience:3–5 years of experience in desktop support or field services Languages:Bilingual in Arabic and English (mandatory) Certifications:Comp TIA A+ or equivalent certification (preferred) Key Skills:Hands-on troubleshooting of workstations and peripherals Strong understanding of desktop support environments Ability to provide quick, on-site technical support Strong communication and coordination skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>To achieve substantial financial growth of net new and existing customers by developing relationships and interest in Aramex solutions based on customer requirements.</p><br><br> <br>Job Description <br><ul> <li>Generate and nurture leads in coordination with vertical marketing and field marketing activities to facilitate targeted new revenue growth.</li> <li>Cultivate leads and foster opportunities within the assigned geographies through a value-based approach.</li> <li>Manage and expand existing business relationships to ensure targeted and sustainable revenue growth, including exploring additional regions and products.</li> <li>Understand and analyze the broader picture of customers' business objectives to build profiles and act as a consultant for their business strategies.</li> <li>Translate customer strategies into meaningful opportunities of value for Aramex.</li> <li>Present solutions to customers, demonstrating the value proposition for their business and aligning with their goals.</li> <li>Identify and develop effective relationships with key contacts within targeted customer organizations in respective regions to maximize leverage for Aramex.</li> <li>Collaborate with the solutions group to define innovative solutions that add value to customers' business operations.</li> <li>Work closely with account managers to ensure a seamless customer experience throughout the sales process.</li> <li>Perform all aspects of the sales process and input/update all customer information utilizing CRM systems.</li> <li>Network with industry peer groups and other internal affiliates to share best practices and relevant insights.</li> <li>Engage in research to expand personal and company knowledge of industry trends, best practices, marketing, and sales strategies.<br> &nbsp;</li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in business or any other relevant field.</li> <li>Minimum of 5 years of relevant working experience, preferably in the logistics and shipping industry.</li> <li>Proven track record of attaining organizational and personal sales objectives – Results Oriented</li> <li>Fluency in English; additional language skills are advantageous.</li> <li>Excellent Communication and Presentation skills&nbsp;</li> <li>Proficient in working with Global and local leaders to develop short and long-term goals that are specific to our commercial organization – Results Oriented</li> <li>Strong Negotiation Skills, incorporating various strategies and desired outcomes.<br>&nbsp;</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Adaptability<br>Analytical Thinking<br>Attention To Details<br>Communication Skills<br>Customer Focus<br>Negotiation Skills<br>Problem Solving<br>Team Collaboration<br>Time Management<br> </div>

Techno Blue WLL, an HBK Group company with over 30 years of experience in Qatar, is seeking a full-time, on-site IT Sales Promoter. Key Responsibilities Promote and sell IT and consumer electronics products Assist customers and recommend suitable products Demonstrate product features, benefits, and pricing Maintain displays and coordinate stock availability Support promotional activities and achieve sales targets Handle customer inquiries and basic post-sale support Requirements Strong sales, communication, and customer service skills Basic knowledge of operating systems and IT products Retail, electronics, or IT sales experience is preferred Good spoken and written English; additional languages are an advantage Proactive, target-driven, and willing to learn High school diploma or equivalent Location: Doha, Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description <br> <br> <br> <p><span><span><strong>About the Role</strong></span></span></p><br><br><p><span><span>You will be responsible for&nbsp;identifying potential areas for process improvement, design new processes and guide process changes and provide the required guidance for sustainable implementations in Technical.</span></span></p><br><br><p><span><span><strong>Key Responsibilities:</strong></span></span></p><br><br><br><ul><li><p><span><span>Organizes and supervises the continuous improvement activities across Technical to ensure that the process and procedures are continuously evaluated and enhanced as per the changing needs</span></span></p><br><br></li><li><p><span><span>Measures process gaps, defines process improvements, implements process changes and controls that the changes meet the defined business results.</span></span></p><br><br></li><li><p><span><span>Develop process measurement and automated KPI reporting by maintaining data accuracy in the MRO system.</span></span></p><br><br></li><li><p><span><span>Implement process changes bringing along industry best practices and ensured a sustainable result by recurrent measurement and procedure development.</span></span></p><br><br></li><li><p><span><span>Detailed understanding of our MRO systems, identify gaps in existing process and system capability and propose areas for improvement.</span></span></p><br><br></li><li><p><span><span>Lead and control the project implementations across Technical MRO ensuring projects are completed as per the organization project guidelines.</span></span></p><br><br></li><li><p><span><span>Oversee the engagement with stakeholders in Technical, Flight Ops and other dependent departments and drives successfully cross departmental projects implementations.</span></span></p><br><br></li><li><p><span><span>Develops and maximizes the use of the MRO systems and proposes system enhancements in order to have the best system utilization.</span></span></p><br><br></li><li><p><span><span>Develops and executes system and data-oriented approaches in order to support data-driven objective business decisions. Develop the required system metrics in order to have standard objective measurements.</span></span></p><br><br></li><li><p><span><span>Adopts a positive and result-driven culture by engaging and motivating other project team members.</span></span></p><br><br></li><li><p><span><span>Develops cross functional capability by implementing and executing cross department projects.</span></span></p><br><br></li><li><p><span><span>Actively promote continuous improvement and l</span><span>ean principles across Technical MRO through training of staff, engagement workshops and implementing projects.</span></span></p><br><br></li><li><p><span><span>Perform other department duties related to his / her position as directed by the Head of the Department.</span></span></p><br><br></li></ul><p><span><span><strong>Be part of an extraordinary story</strong></span></span></p><br><br><p><span><span>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.</span></span></p><br><br><p><span><span>Together, everything is possible.</span></span></p><br><br> <br> <br> <br> <br> <br> General Information <br> <br> Ref # <br> 2600007U <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Engineering <br> <br> <ul><li><span>Closing Date:</span> <span>2026-06-01</span></li></ul><br> <br> <br> <br> <br> <br> </div>

Additional Information<br><br>Job Number 26098735<br><br>Job Category Human Resources<br><br>Location Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br><br>OR<br><br> 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Administering Employee Training Programs<br>• Promotes and informs employees about all training programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Meets with training cadre on a regular basis to support training efforts.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Evaluating Training Programs Effectiveness<br>• Monitors enrollment and attendance at training classes.<br>• Meets regularly with participants to assess progress and address concerns.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Measures transfer of learning from training courses to the operation.<br>• Ensures adult learning principles are incorporated into training programs.<br>Developing Training Program Plans and Budgets<br>• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Develops specific training to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing Training Budgets<br>• Participates in the development of the Training budget as required.<br>• Manages budget in alignment with Human Resources and property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>• Utilizes P-card if appropriate to control and monitor departmental expenditures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>