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The ICT Change Management Specialist is responsible for leading the end-to-end delivery of cybersecurity certification programs and assurance services. The role oversees certification assessments, critical sector audits, and the development of standardized methodologies and frameworks. It ensures the effectiveness, consistency, and continuous improvement of certification operations while translating strategic objectives into executable programs. The role also leads stakeholder engagement, team management, and the delivery of national-level cybersecurity certification initiatives.<br><br>Key Responsibilities<br><br>Lead end-to-end delivery of all certification services and programs Oversee certification review assessment for all certification programs Responsible for critical sector audits as the Certification Lead Establish, monitor and enhance standardized audit methodologies, practices, and certification standards. Continuously assess and improve the efficiency and effectiveness of the Certification program. Translate the strategic direction from the department head into actionable projects and programs. Plan, build and operate cybersecurity certification standards and related assurance mechanisms Plan, prioritize, and oversee delivery of projects and initiatives within the Certification Services portfolio Provide solutions for challenges encountered in the operation and promotion of assurance services. Follow-up with the top management on resources and requirements for the benefits of the department. Manage, monitor and support the planning, preparation and delivery of certification related public events (workshops, trainings, conferences, etc.) Interact with stakeholders, providing expert feedback on challenges and insights to the operation team. Coordinate with other departments activities in relation to assurance. Manage stakeholder interaction for collaboration with internal and external projects Manage, mentor and lead the certification team and improve service delivery (operational guidance, professional development, and capability enhancement)<br><br>Requirements<br><br>Education & Experience:<br><br>Master’s degree in IT, Cybersecurity, Risk Management, or related field, or minimum 15 years of relevant experience. At least 6 years of experience in cybersecurity assessment, IT auditing, or certification-related roles. Strong background in cybersecurity governance, risk, and compliance.<br><br>Certifications (Preferred)<br><br>CISA, ISO 27001 Lead Auditor/Implementer. COBIT, CRISC, CGEIT, or other governance and risk management certifications.<br><br>Technical Skills<br><br>Strong knowledge of cybersecurity and information security standards (ISO 27001, NIA, COBIT, Common Criteria, etc.). Understanding of accreditation and certification frameworks (ISO 17021, 17024, 17065, 17025, 27006). Experience in developing standards, technical directives, SOPs, and audit documentation. Strong background in risk management and compliance assessment. Proven project management experience delivering initiatives on time, within scope, and budget. Experience in regulatory compliance and national cybersecurity standard development.<br><br>Core Skills<br><br>Strong technical report writing and documentation skills. Excellent communication and presentation skills, including briefing senior executives. Strong analytical, problem-solving, and critical thinking abilities. Ability to manage multiple projects and stakeholders in complex environments.<br><br>Behavioral Competencies<br><br>Strong leadership and team management capabilities. Ability to work under pressure and manage competing priorities effectively. High attention to detail with a commitment to quality and accuracy. Strong interpersonal and stakeholder engagement skills. Ability to work independently and drive initiatives proactively.<br><br>Language: English (required)<br><br>Availability: As soon as possible<br><br>The contract duration is 12 months, with the possibility of extension based on departmental requirements.
The Procurement Manager plays a pivotal role in leading the end-to-end procurement function across Shelter Group’s construction portfolio in the GCC. Responsible for driving strategic sourcing, managing supplier relationships, and ensuring alignment between procurement operations and project delivery goals, the Procurement Manager ensures that all procurement activities meet Shelter Group’s performance, quality, and compliance standards. This role requires strong commercial acumen, regulatory awareness, and leadership capability to drive cross-functional collaboration, optimize procurement value, and mitigate supply chain risks across multi-site construction environments.<br>2. Key Responsibilities A. Strategic Procurement Planning & Market Intelligence Develop and implement project-specific procurement strategies aligned with execution milestones and budget controls. Lead strategic sourcing initiatives to improve cost efficiency, supplier competitiveness, and risk mitigation. Conduct market analysis, vendor benchmarking, and cost trend monitoring to inform procurement decisions. Contribute to corporate procurement frameworks and long-term sourcing plans. B. Procurement Lifecycle Execution & Contract Management Oversee the end-to-end procurement lifecycle: tendering, prequalification, bid evaluation, negotiation, contract award, and administration. Ensure transparent, auditable procurement decisions aligned with policies and local regulations. Support resolution of contract deviations, disputes, and post-award negotiations. Align procurement packages with contract administration and cost tracking systems. Monitor procurement budget adherence and support cost control actions. Ensure thorough understanding and administration of construction contracts (FIDIC or equivalent), including terms, conditions, obligations, and remedies. Liaise with the legal team and project managers to interpret and enforce contract provisions with subcontractors, suppliers, and clients. Monitor contract deliverables, milestones, and variations to ensure compliance with project timelines, scope, and budget. Support claims management and dispute resolution, coordinating with project and legal teams to protect company interests.<br>C. Supplier/Subcontractor Management & Performance Oversight Build and maintain a high-performing network of suppliers and subcontractors across Qatar, KSA, and the UAE. Conduct performance reviews, track KPIs, and implement supplier development initiatives. Lead vendor onboarding and qualification processes to ensure reliable delivery and performance. Drive service-level improvements through proactive relationship management and feedback loops. Ensure subcontractor agreements are aligned with main contract requirements, covering scope, quality standards, safety, and timelines. Enforce compliance with statutory, contractual, and regulatory obligations, ensuring all subcontractors meet legal and formal requirements.<br>D. Stakeholder Collaboration & Cross-Functional Integration Coordinate closely with project, legal, commercial, and finance teams to align procurement outcomes with execution targets. Support contract interpretation and resolution of procurement-related claims. Communicate procurement performance, risks, and opportunities to executive leadership. Promote alignment across departments through structured reporting and data-driven insights. Work closely with contract administrators and commercial teams to manage variation orders, claims, and contract close-out. Provide contractual risk assessments to management before awarding subcontract packages.<br>E. Leadership, Compliance & Continuous Improvement Enforce compliance with Shelter’s procurement policies, governance protocols, and regulatory standards. Integrate procurement risk assessments into overall project planning and audit preparation. Lead and coach the procurement team, fostering accountability, ownership, and high performance. Promote a digital-first procurement culture through ERP systems and dashboard analytics. Champion continuous improvement and knowledge transfer within the procurement function
The Procurement Manager plays a pivotal role in leading the end-to-end procurement function across Shelter Group’s construction portfolio in the GCC. Responsible for driving strategic sourcing, managing supplier relationships, and ensuring alignment between procurement operations and project delivery goals, the Procurement Manager ensures that all procurement activities meet Shelter Group’s performance, quality, and compliance standards. This role requires strong commercial acumen, regulatory awareness, and leadership capability to drive cross-functional collaboration, optimize procurement value, and mitigate supply chain risks across multi-site construction environments.<br>2. Key Responsibilities A. Strategic Procurement Planning & Market Intelligence Develop and implement project-specific procurement strategies aligned with execution milestones and budget controls. Lead strategic sourcing initiatives to improve cost efficiency, supplier competitiveness, and risk mitigation. Conduct market analysis, vendor benchmarking, and cost trend monitoring to inform procurement decisions. Contribute to corporate procurement frameworks and long-term sourcing plans. B. Procurement Lifecycle Execution & Contract Management Oversee the end-to-end procurement lifecycle: tendering, prequalification, bid evaluation, negotiation, contract award, and administration. Ensure transparent, auditable procurement decisions aligned with policies and local regulations. Support resolution of contract deviations, disputes, and post-award negotiations. Align procurement packages with contract administration and cost tracking systems. Monitor procurement budget adherence and support cost control actions. Ensure thorough understanding and administration of construction contracts (FIDIC or equivalent), including terms, conditions, obligations, and remedies. Liaise with the legal team and project managers to interpret and enforce contract provisions with subcontractors, suppliers, and clients. Monitor contract deliverables, milestones, and variations to ensure compliance with project timelines, scope, and budget. Support claims management and dispute resolution, coordinating with project and legal teams to protect company interests.<br>C. Supplier/Subcontractor Management & Performance Oversight Build and maintain a high-performing network of suppliers and subcontractors across Qatar, KSA, and the UAE. Conduct performance reviews, track KPIs, and implement supplier development initiatives. Lead vendor onboarding and qualification processes to ensure reliable delivery and performance. Drive service-level improvements through proactive relationship management and feedback loops. Ensure subcontractor agreements are aligned with main contract requirements, covering scope, quality standards, safety, and timelines. Enforce compliance with statutory, contractual, and regulatory obligations, ensuring all subcontractors meet legal and formal requirements.<br>D. Stakeholder Collaboration & Cross-Functional Integration Coordinate closely with project, legal, commercial, and finance teams to align procurement outcomes with execution targets. Support contract interpretation and resolution of procurement-related claims. Communicate procurement performance, risks, and opportunities to executive leadership. Promote alignment across departments through structured reporting and data-driven insights. Work closely with contract administrators and commercial teams to manage variation orders, claims, and contract close-out. Provide contractual risk assessments to management before awarding subcontract packages.<br>E. Leadership, Compliance & Continuous Improvement Enforce compliance with Shelter’s procurement policies, governance protocols, and regulatory standards. Integrate procurement risk assessments into overall project planning and audit preparation. Lead and coach the procurement team, fostering accountability, ownership, and high performance. Promote a digital-first procurement culture through ERP systems and dashboard analytics. Champion continuous improvement and knowledge transfer within the procurement function
The Procurement Manager plays a pivotal role in leading the end-to-end procurement function across Shelter Group’s construction portfolio in the GCC. Responsible for driving strategic sourcing, managing supplier relationships, and ensuring alignment between procurement operations and project delivery goals, the Procurement Manager ensures that all procurement activities meet Shelter Group’s performance, quality, and compliance standards. This role requires strong commercial acumen, regulatory awareness, and leadership capability to drive cross-functional collaboration, optimize procurement value, and mitigate supply chain risks across multi-site construction environments.<br>2. Key Responsibilities A. Strategic Procurement Planning & Market Intelligence Develop and implement project-specific procurement strategies aligned with execution milestones and budget controls. Lead strategic sourcing initiatives to improve cost efficiency, supplier competitiveness, and risk mitigation. Conduct market analysis, vendor benchmarking, and cost trend monitoring to inform procurement decisions. Contribute to corporate procurement frameworks and long-term sourcing plans. B. Procurement Lifecycle Execution & Contract Management Oversee the end-to-end procurement lifecycle: tendering, prequalification, bid evaluation, negotiation, contract award, and administration. Ensure transparent, auditable procurement decisions aligned with policies and local regulations. Support resolution of contract deviations, disputes, and post-award negotiations. Align procurement packages with contract administration and cost tracking systems. Monitor procurement budget adherence and support cost control actions. Ensure thorough understanding and administration of construction contracts (FIDIC or equivalent), including terms, conditions, obligations, and remedies. Liaise with the legal team and project managers to interpret and enforce contract provisions with subcontractors, suppliers, and clients. Monitor contract deliverables, milestones, and variations to ensure compliance with project timelines, scope, and budget. Support claims management and dispute resolution, coordinating with project and legal teams to protect company interests.<br>C. Supplier/Subcontractor Management & Performance Oversight Build and maintain a high-performing network of suppliers and subcontractors across Qatar, KSA, and the UAE. Conduct performance reviews, track KPIs, and implement supplier development initiatives. Lead vendor onboarding and qualification processes to ensure reliable delivery and performance. Drive service-level improvements through proactive relationship management and feedback loops. Ensure subcontractor agreements are aligned with main contract requirements, covering scope, quality standards, safety, and timelines. Enforce compliance with statutory, contractual, and regulatory obligations, ensuring all subcontractors meet legal and formal requirements.<br>D. Stakeholder Collaboration & Cross-Functional Integration Coordinate closely with project, legal, commercial, and finance teams to align procurement outcomes with execution targets. Support contract interpretation and resolution of procurement-related claims. Communicate procurement performance, risks, and opportunities to executive leadership. Promote alignment across departments through structured reporting and data-driven insights. Work closely with contract administrators and commercial teams to manage variation orders, claims, and contract close-out. Provide contractual risk assessments to management before awarding subcontract packages.<br>E. Leadership, Compliance & Continuous Improvement Enforce compliance with Shelter’s procurement policies, governance protocols, and regulatory standards. Integrate procurement risk assessments into overall project planning and audit preparation. Lead and coach the procurement team, fostering accountability, ownership, and high performance. Promote a digital-first procurement culture through ERP systems and dashboard analytics. Champion continuous improvement and knowledge transfer within the procurement function
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<p> 1. CASH COLLECTION MANAGEMENT </p><p> Receive and record customer payments (cash, cheques, bank transfers and POS payments). </p><p> Reconcile daily cash collections (Cash, POS and Cheque) </p><p> Follow up on outstanding customer balances when required. </p><p> Prepare and send customer statements of account monthly and as required. </p><p> Respond to customer inquiries regarding balances, invoices, and payments. </p><p>2. WORKSHOP FLOAT/PETTY CASH ADMINISTRATION </p><p>Manage petty cash funds. ✓ Review, release of payment as per company policy and verify petty cash claims and supporting documents. </p><p>Prepare petty cash reimbursement requests and record related accounting entries in a monthly basis. </p><p>3. ACCOUNTS PAYABLE </p><p>Verify, record, and post supplier invoices in Adler system. </p><p> Ensure invoices are properly supported and approved before posting. </p><p>Maintain accurate supplier account balances and records. </p><p> Allocate freight and related logistics costs to the appropriate inventory; spare parts and finished goods. </p><p> Ensure proper accounting treatment and cost distribution. </p><p> Compile and submit supplier invoices and supporting documents to Head Office on a weekly basis for payment purposes. </p><p>4. WORKSHOP AND SPARE PARTS COORDINATION </p><p>Coordinate with Workshop and Spare Parts teams regarding invoicing, job orders, inventory transactions, and cost allocations. </p><p> Assist in resolving discrepancies related to customer transactions. </p><p>5. RECONCILIATIONS </p><p>Perform customer, workshop float/petty cash reconciliation </p><p> Maintain organized accounting records and supporting documentation. </p><p> Ensure compliance with company policies and internal controls. </p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>1. MONTH END / YEAR END REQUIREMENTS </p><p> Assist in month end and year-end closing activities (inventory aging and receivables aging). Support internal and external audit requirements. </p><p> Perform other accounting and administrative tasks as required by the management.</p></div>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>You are part of the story behind every memorable stay. At MGallery, each property offers a unique sense of place, and as a Reservations Agent Intern, you help create meaningful guest experiences from the very first interaction. With genuine care, attention to detail, and a passion for hospitality, you ensure every reservation is handled with warmth, professionalism, and a refined approach to service.</p><br><p>What’s in it for you:</p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li></ul><p>What you will be doing:</p><br><ul><li>Assist in handling room reservations, inquiries, and booking requests professionally and efficiently.</li><li>Respond to guest calls, emails, and reservation inquiries in a timely manner.</li><li>Assist in providing information about room types, rates, hotel facilities, and services.</li><li>Support the Reservations team in entering, updating, and maintaining accurate booking records.</li><li>Assist with booking confirmations, modifications, cancellations, and special requests.</li><li>Coordinate with Front Office, Sales, and other departments to ensure a smooth guest experience.</li><li>Support the preparation of daily reservation reports and follow-up on pending bookings.</li><li>Assist in promoting hotel facilities, room upgrades, packages, and additional services where appropriate.</li><li>Maintain guest privacy and confidentiality at all times.</li><li>Follow hotel policies, procedures, and standards of service.</li><li>Support the smooth day-to-day operation of the Reservations department and assist colleagues when required.</li><li>Contribute to creating thoughtful, personalized moments that reflect the unique spirit of MGallery.</li><li>Embody the MGallery spirit through warm, attentive, and refined service.</li></ul><br>Qualifications<br><br><p>Your experience and skills include:</p><br><ul><li>Currently pursuing a degree or diploma in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in reservations, front office, or guest services is an asset.</li><li>Good communication and interpersonal skills.</li><li>Warm, welcoming, and professional personality with a passion for hospitality.</li><li>Basic knowledge of hotel operations and reservation procedures.</li><li>Good computer skills and willingness to learn hotel reservation systems.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to work independently as well as part of a team.</li><li>Flexible and willing to work shifts, weekends, and public holidays as required.</li><li>Professional grooming and a positive attitude at all times.</li><li>Fluency in English; additional languages are an advantage.</li></ul><br>Additional Information<br><br><p>Your team and working environment:</p><br><p>We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.</p><br><p>Our commitment to Diversity & Inclusion:</p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.</p><br> </div>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26124858<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> Doha West Bay, Doha 14435, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br><br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
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<p><strong>Summary</strong></p><br><p>The Waiter/Waitress is responsible for delivering exceptional, personalized, and efficient food and beverage service while creating memorable dining experiences for every guest. The role serves as an ambassador of the hotel's service standards, values, and brand, consistently demonstrating professionalism, product knowledge, attention to detail, and genuine hospitality.</p><br><p>The successful candidate will anticipate guest needs, provide knowledgeable recommendations, execute service to established standards, and work collaboratively with colleagues to ensure a seamless and enjoyable dining experience.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Guest Service Excellence</strong></p><br><ul><li><p>Greet and welcome guests warmly upon arrival, escort them to their tables, and ensure they receive prompt, courteous, and personalized attention throughout their dining experience.</p><br></li><li><p>Present menus, daily specials, chef recommendations, and seasonal offerings with confidence and enthusiasm, providing detailed knowledge of ingredients, preparation methods, dietary considerations, and allergen information.</p><br></li><li><p>Build rapport with guests by anticipating their needs and delivering service that is attentive, discreet, and tailored to individual preferences.</p><br></li><li><p>Handle guest inquiries, requests, feedback, and complaints professionally, ensuring timely resolution and escalating issues when appropriate.</p><br></li></ul><p><strong>Food & Beverage Service</strong></p><br><ul><li><p>Take accurate food and beverage orders using the hotel's POS system, ensuring all guest preferences, dietary requirements, allergies, and special requests are clearly communicated to the kitchen and bar teams.</p><br></li><li><p>Deliver food and beverages in accordance with established service standards, ensuring accuracy, presentation quality, and timely service.</p><br></li><li><p>Demonstrate strong product knowledge and confidently recommend menu items, wine pairings, cocktails, spirits, and non-alcoholic beverages to enhance the guest experience.</p><br></li><li><p>Execute fine dining service techniques, including sequential course service, table maintenance, silver service, and tableside preparation / presentation.</p><br></li><li><p>Monitor guest satisfaction throughout the meal and proactively respond to service opportunities.</p><br></li></ul><p><strong>Operational Excellence</strong></p><br><ul><li><p>Maintain immaculate table settings and dining areas, ensuring all cutlery, crockery, glassware, linens, and table décor meet established presentation standards.</p><br></li><li><p>Perform table clearing, resetting, and mise en place activities efficiently and accurately between services.</p><br></li><li><p>Complete opening and closing duties, including station preparation, replenishment of supplies, polishing of equipment, and maintaining cleanliness of all service areas.</p><br></li><li><p>Accurately prepare and process guest bills, handle cash and electronic payments, and complete transactions in accordance with hotel policies and procedures.</p><br></li></ul><p><strong>Teamwork and Collaboration</strong></p><br><ul><li><p>Work closely with kitchen and front-of-house colleagues to ensure seamless communication, efficient service delivery, and exceptional guest satisfaction.</p><br></li><li><p>Support banquet operations, private dining, room service, and special events as required.</p><br></li><li><p>Contribute positively to a collaborative team environment and assist colleagues during busy service periods.</p><br></li></ul><p><strong>Sales and Revenue Generation</strong></p><br><ul><li><p>Promote menu specials, premium food and beverage offerings, and hotel facilities through professional and guest-focused upselling techniques.</p><br></li></ul><p><strong>Health, Safety and Compliance</strong></p><br><ul><li><p>Adhere to all food safety, hygiene, health and safety, and sanitation standards at all times.</p><br></li><li><p>Maintain the highest standards of personal grooming, professional appearance, and uniform presentation.</p><br></li><li><p>Comply with all company policies, environmental practices, and operational procedures.</p><br></li></ul><p><strong>Service Culture</strong></p><br><p>In addition to the responsibilities outlined above, the successful candidate will consistently demonstrate the principles of the company's <strong>Count on Me!</strong> service culture by being responsive, respectful, and committed to delivering exceptional experiences for both guests and colleagues.</p><br><p><strong>Additional Responsibilities</strong></p><br><p>Undertake any other reasonable duties and responsibilities as assigned by the Food & Beverage Manager or Hotel Management to support operational requirements</p><br> </div>
<p>Direct and manage all communications materials. Oversee brand voice and maintain brand integrity across all platforms. Monitor media relations and establish contacts with media members, staff, students, and community. Lead and manage the perception and integrity of HBKU brand to preserve the organization's reputation and profile. Establish and drive a multi-channel communications strategy. Create and articulate the organizational communication strategy and guidelines for HBKU entities and external parties such as partner universities within Education City. Prepare long-term communication and PR strategies aligned with HBKU's objectives. Coordinate with HBKU Senior Management to ensure consistent outreach and PR strategies are in place and that all business objectives and the supporting implementation plans are discussed, coordinated, reviewed, agreed, and communicated in a standardized manner across HBKU s entities. Provide expert advice to the President on communication strategies and coordination of communication initiatives, including branding, events, and overall messaging. Oversee organizational publications for internal and external audiences, including employee newsletters and stakeholders' reports. Respond to requests for information from the media and act as the designated spokesperson or information source for the President. Plan and direct development and communication of informational programs to maintain favorable public perceptions of HBKU's achievements. Plan innovative marketing strategies and materials that promote HBKU. Forward-facing representation of HBKU when relevant: Lead and arrange public appearances, lectures, contests, and exhibitions for HBKU to promote the University as a leading organization and to increase public awareness. Study the objectives, promotional policies, and needs of the division to assist in the development of public relations strategies that will influence public opinion, and promote all the ideas and initiatives of the division. Discuss communication aspects, business, and implementation plans with the supervisor. Give work instructions and guidance to communications staff and contact as needed to exchange information and collaborate on projects. Update the divisional senior management on implementing the communication strategies. Coordinate with Qatar Foundation's PR and Marketing on work plans and objectives. Exchange views and share experience on matters of common interest with Comparable organizations, media, and government entities. Other reasonable tasks as assigned by supervisor.</p><p><strong>Desired Candidate Profile</strong></p><p>Master's degree in communication or PR related field. 8 years of relevant experience, with 5 years in a senior management role, preferably in front-line PR at a higher education institute. Sound knowledge of Qatar's rules and regulations with respect to formalities. Outstanding negotiating and persuasive skills Outstanding planning and organizing skills Outstanding writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage. Expert Behavioural Competencies with the ability to collaborate and build trust, demonstrate integrity and excellence, lead and inspire, pioneer disruptive innovation, and seek knowledge and advancement. Expert Functional Competencies with strong subject matter knowledge. Expert Cross-Functional Competencies with the ability to provide advising and consulting, act as a business strategist, apply critical thinking and problem-solving, demonstrate financial acumen, manage governance, risk and control, and manage partnerships and outreach. Proficiency in MS Office applications.</p>
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<span><br>POSITION SUMMARY<br>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Deliver consistently exceptional, friendly, and engaging service to all reservation inquiries via phone, email, and online channels</p><p>Process room reservation requests accurately and efficiently, entering guest information and rooming lists into the Property Management System (PMS)</p><p>Maximize revenue potential through strategic upselling of room categories, packages, and property amenities while maintaining guest satisfaction</p><p>Provide comprehensive information about property facilities, services, and local attractions to assist guests with their stay planning</p><p>Address special requests and guest preferences with empathy and creativity, ensuring personalized experiences</p><p>Maintain accurate and up-to-date guest information across all distribution channels and reservation systems</p><p>Analyze booking patterns and market trends to support revenue optimization strategies</p><p>Collaborate with front office, housekeeping, and management teams to ensure seamless guest transitions and operational efficiency</p><p>Respond promptly to guest inquiries and concerns, demonstrating problem-solving skills and a commitment to guest satisfaction</p><p>Update and manage reservation systems in real-time, ensuring data integrity and preventing overbooking</p><p>Develop knowledge of regional and local market dynamics, competitors, and destination events to provide informed recommendations</p><h4>Required Skills and Experience:</h4><ul><li>Proficiency with Property Management Systems (PMS) and Revenue Management Systems (RMS)</li><li>Strong knowledge of hotel reservation systems and multiple distribution channels</li><li>Excellent verbal and written communication skills in English</li><li>Demonstrated customer service excellence with a guest-focused mindset</li><li>Proven ability to multitask and manage multiple reservations simultaneously</li><li>Strong attention to detail and accuracy in data entry</li><li>Solid understanding of hotel operations and reservation procedures</li><li>Ability to work flexibly, including potential shift work and weekend availability</li><li>Problem-solving skills with the ability to handle guest requests and concerns professionally</li><li>Sales and upselling ability with a goal-oriented approach</li></ul><h4>Preferred Skills and Experience:</h4><ul><li>Previous experience as a Reservation Agent or in a similar hospitality role</li><li>Familiarity with regional and local market dynamics in the Middle East</li><li>Knowledge of local competitors and destination events in Qatar</li><li>Experience with multiple reservation platforms and booking channels</li><li>Multilingual capabilities (Arabic language skills are a plus)</li><li>Hospitality or customer service certification or training</li><li>Experience in a luxury or upscale hotel environment</li><li>Familiarity with revenue management principles and practices</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Required Skills and Experience:</h4><ul><li>Proficiency with Property Management Systems (PMS) and Revenue Management Systems (RMS)</li><li>Strong knowledge of hotel reservation systems and multiple distribution channels</li><li>Excellent verbal and written communication skills in English</li><li>Demonstrated customer service excellence with a guest-focused mindset</li><li>Proven ability to multitask and manage multiple reservations simultaneously</li><li>Strong attention to detail and accuracy in data entry</li><li>Solid understanding of hotel operations and reservation procedures</li><li>Ability to work flexibly, including potential shift work and weekend availability</li><li>Problem-solving skills with the ability to handle guest requests and concerns professionally</li><li>Sales and upselling ability with a goal-oriented approach</li></ul><h4>Preferred Skills and Experience:</h4><ul><li>Previous experience as a Reservation Agent or in a similar hospitality role</li><li>Familiarity with regional and local market dynamics in the Middle East</li><li>Knowledge of local competitors and destination events in Qatar</li><li>Experience with multiple reservation platforms and booking channels</li><li>Multilingual capabilities (Arabic language skills are a plus)</li><li>Hospitality or customer service certification or training</li><li>Experience in a luxury or upscale hotel environment</li><li>Familiarity with revenue management principles and practices</li></ul>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Passionate about creating exceptional dining experiences through outstanding service, operational excellence, and strong leadership? As a Food & Beverage Manager, you will lead and oversee the hotel s Food & Beverage operations, ensuring exceptional guest experiences, high service standards, and strong financial performance while inspiring and developing our Heartists.</p><p>What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide. Learning programs through our Academies and the opportunity to earn qualifications while you work. Opportunity to develop your talent and grow within your property and across the world. Ability to make a difference in the local community through our Corporate Social Responsibility activities, including Planet 21.</p><p>What you will be doing: Lead, manage, coach, and develop the Food & Beverage team to deliver exceptional service and operational excellence. Oversee the day to day operations of multiple Food & Beverage outlets, ensuring smooth and efficient service across all areas. Personally lead and oversee F&B catering and high volume operations, maintaining a strong presence on the floor and ensuring operational excellence. Ensure all Food & Beverage outlets consistently deliver exceptional guest experiences in line with luxury hospitality and brand standards. Monitor service quality, guest satisfaction, productivity, and operational performance while ensuring compliance with hotel policies and brand standards. Develop and implement strategies to maximize revenue, profitability, guest satisfaction, and overall F&B performance. Take ownership of F&B financial performance, including P&L management, budgeting, forecasting, cost control, and achieving departmental targets. Monitor food and beverage costs, labour costs, inventory, purchasing, and wastage to ensure effective cost management. Coordinate closely with the Kitchen, Housekeeping, Front Office, Engineering, Sales & Marketing, and other departments to ensure seamless hotel operations. Conduct regular operational and service inspections to ensure cleanliness, presentation, service standards, and brand compliance are consistently maintained. Handle guest feedback, requests, and complaints promptly and professionally, ensuring effective resolution and maintaining guest loyalty. Support recruitment, onboarding, training, coaching, and performance management of Heartists. Identify opportunities for continuous improvement and implement initiatives to enhance service quality, operational efficiency, and financial results. Ensure compliance with health, safety, hygiene, food safety, and other applicable hotel standards and regulations. Lead by example, fostering a positive, collaborative, and performance-driven working environment.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Your experience and skills include:</p><ul><li>Strong passion for luxury hospitality, guest engagement, and service excellence.</li><li>Minimum 5 years of managerial experience in Food & Beverage, including Restaurant Manager/General Manager experience.</li><li>Minimum 2 years of experience as an Assistant F&B Manager or F&B Manager in charge.</li><li>Minimum 5 years of managerial experience in the Middle East/GCC, preferably Dubai or Doha.</li><li>Previous experience in a 5-star luxury and large-scale operation is preferred.</li><li>Proven experience managing multiple outlets, catering, and high-volume operations.</li><li>Hands on and operationally driven, with strong floor presence.</li><li>Strong knowledge of P&L, budgeting, cost control, and F&B financial performance.</li><li>Excellent leadership, communication, coaching, and problem-solving skills.</li><li>Strong understanding and implementation of luxury and brand standards.</li><li>Proficiency in Microsoft Office and F&B/POS systems is an advantage.</li><li>Flexibility to work shifts, weekends, and public holidays.</li></ul>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The overall role for the position is to assist SVP/ VP to drive cultural change around Lean across QNB Group. The incumbent will be responsible for leading and managing the Group’s Lean and Six Sigma agenda under the Innovation department. Responsibility includes owning, leading and managing selected portfolio of Lean projects across QNB Group’s international network with minimal supervision.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: - Deliver and execute on the initiation, execution and implementation of operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope and support divisions within QNB Group - Assist the VP to develop and deploy Lean/ Six Sigma/ Change Management standards and the process improvement methodology within QNB Group - Contribute to develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis - Implements KPI’s and best practices for Assistant Vice President, Lean Transformation role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure relevant training and coaching on the methodology to designated multipliers within the organization - Drive operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope, with a focus on customer orientation, service and service quality - Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions and - Deliver training and coaching of others in applying Lean/ Six Sigma and process reengineering methodology - Assist in creating awareness within QNB Group for client orientation, quality and efficiency - Establish and maintain strong working relationships and support units within QNB Group with regards to operational excellence, reengineering and end-to-end process improvement initiatives as well as with regards to Lean/ Six Sigma tools - Identify new solutions or processes into ongoing operations within QNB Group. Internal (Processes, Products, Regulatory): - Interact with SVP/ VP Lean Transformation to obtain new process improvement mandates and participate in project idea generation, selection and scoping - Support the business and support divisions in successfully managing and leading the implementation of strategic initiatives under his/ her scope - Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process improvement initiatives - Manage or assist the VP to manage multiple projects and/ or assume the role of leading a larger projects under his/ her scope - Direct and control all work performed within the project framework of the DMAIC phases - Ensure projects under his/ her scope remain on time, on budget and deliver expected results - Ensure industry best practices and standards within the execution of process improvement assignments - Evaluate data and trends to identify improvement opportunities and associated issues and risks and perform statistical process analyses - Provide advice, input and guidance to process improvement teams regarding change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis - Coach internal process improvement teams to further refine and develop Lean/ Six Sigma tools within QNB Group to improve the quality and service - Participate in the deployment of other performance improvement methodologies. Learning & Knowledge: - Identify related areas for professional self-development. Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills - Defines further training needs required and is responsible for career development of his subordinates - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education & Experience Requirements<br><br>Bachelor Degree from leading academic institution with focus on business administration<br><br> Minimum of 10 years’ experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multiskilling and transversal across functions) Strong operational and project management experience - Experience in directing and managing large projects as well as managing change Certified Lean Six Sigma Master Black Belt with minimum of 5 years’ experience and technical mastery Demonstrated track record using Lean Six Sigma Methodology principles and practices Minimum of two years’ experience as lead instructor to train Black Belts and/ or Green Belts Experience in coaching a minimum of five Lean Six Sigma projects from initiation to closure Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QIDCopy of Highest Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The overall role for the position is to assist SVP/ VP to drive cultural change around Lean across QNB Group. The incumbent will be responsible for leading and managing the Group’s Lean and Six Sigma agenda under the Innovation department. Responsibility includes owning, leading and managing selected portfolio of Lean projects across QNB Group’s international network with minimal supervision.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: - Deliver and execute on the initiation, execution and implementation of operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope and support divisions within QNB Group - Assist the VP to develop and deploy Lean/ Six Sigma/ Change Management standards and the process improvement methodology within QNB Group - Contribute to develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis - Implements KPI’s and best practices for Assistant Vice President, Lean Transformation role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure relevant training and coaching on the methodology to designated multipliers within the organization - Drive operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope, with a focus on customer orientation, service and service quality - Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions and - Deliver training and coaching of others in applying Lean/ Six Sigma and process reengineering methodology - Assist in creating awareness within QNB Group for client orientation, quality and efficiency - Establish and maintain strong working relationships and support units within QNB Group with regards to operational excellence, reengineering and end-to-end process improvement initiatives as well as with regards to Lean/ Six Sigma tools - Identify new solutions or processes into ongoing operations within QNB Group. Internal (Processes, Products, Regulatory): - Interact with SVP/ VP Lean Transformation to obtain new process improvement mandates and participate in project idea generation, selection and scoping - Support the business and support divisions in successfully managing and leading the implementation of strategic initiatives under his/ her scope - Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process improvement initiatives - Manage or assist the VP to manage multiple projects and/ or assume the role of leading a larger projects under his/ her scope - Direct and control all work performed within the project framework of the DMAIC phases - Ensure projects under his/ her scope remain on time, on budget and deliver expected results - Ensure industry best practices and standards within the execution of process improvement assignments - Evaluate data and trends to identify improvement opportunities and associated issues and risks and perform statistical process analyses - Provide advice, input and guidance to process improvement teams regarding change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis - Coach internal process improvement teams to further refine and develop Lean/ Six Sigma tools within QNB Group to improve the quality and service - Participate in the deployment of other performance improvement methodologies. Learning & Knowledge: - Identify related areas for professional self-development. Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills - Defines further training needs required and is responsible for career development of his subordinates - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education & Experience Requirements<br><br>Bachelor Degree from leading academic institution with focus on business administration<br><br> Minimum of 10 years’ experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multiskilling and transversal across functions) Strong operational and project management experience - Experience in directing and managing large projects as well as managing change Certified Lean Six Sigma Master Black Belt with minimum of 5 years’ experience and technical mastery Demonstrated track record using Lean Six Sigma Methodology principles and practices Minimum of two years’ experience as lead instructor to train Black Belts and/ or Green Belts Experience in coaching a minimum of five Lean Six Sigma projects from initiation to closure Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QIDCopy of Highest Education Certificate
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>OPERATIONAL RISK MANAGEMENT (ORM) CONSULTANT</strong></p><p>We are seeking an experienced Operational Risk Management (ORM) Consultant to support digital transformation initiatives by identifying operational risks, strengthening control frameworks, and ensuring effective risk governance across banking products, processes, and services. This is a full-time position based in Qatar.</p><br><p><strong> QUALIFICATIONS & EXPERIENCE</strong></p><ul><li><p>Bachelor's degree in Banking, Finance, Risk Management, or a related discipline</p></li><li><p>Minimum 10 years of experience within a financial institution, including 5 years in Operational Risk Management at a mid-to-senior level</p></li><li><p>Experience supporting digital transformation, banking projects, or technology-enabled initiatives from an operational risk perspective</p></li><li><p>Proven knowledge of Risk and Control Self-Assessment (RCSA), Key Risk Indicators (KRIs), incident management, and control testing</p></li><li><p>Familiarity with governance, risk, and compliance (GRC) frameworks; relevant GRC certifications are preferred</p></li><li><p>Proficiency in Microsoft Excel, Word, PowerPoint, and Operational Risk Management systems</p><br></li></ul><p><strong>SKILLS & COMPETENCIES</strong></p><ul><li><p>Expertise in reviewing business requirements, user stories, functional specifications, and operating procedures to identify operational risks</p></li><li><p>Capable of conducting operational risk assessments, control evaluations, and remediation planning</p></li><li><p>Adept at developing and maintaining RCSA frameworks, KRIs, control testing plans, and risk registers</p></li><li><p>Experience analyzing operational risk incidents, identifying root causes, and driving corrective actions</p></li><li><p>Effective collaboration with digital transformation teams, business units, and second-line risk functions</p></li><li><p>Strong analytical thinking with the ability to influence stakeholders and promote a risk-aware culture</p></li><li><p>Excellent communication, documentation, and executive reporting capabilities</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<p>Oversees and coordinates the overall kitchen operations and food production across all hotel restaurants and outlets, including Chinese, Japanese, Fine Dining, All-Day Dining, and Indian restaurants.</p><p>Ensures consistent food quality, taste, portion control, presentation, plating, hygiene, and culinary standards across all outlets.</p><p>Works closely with Sous Chefs, Chefs de Partie, and culinary teams to ensure smooth daily operations and timely food preparation and service.</p><p>Supervises food tasting, food presentation, menu execution, plating standards, and food sampling across all restaurants.</p><p>Ensures each restaurant maintains its specific culinary concept, menu standards, presentation style, and Radisson Blu brand guidelines.</p><p>Monitors and controls food cost, wastage, portion sizes, requisitions, and overall kitchen profitability.</p><p>Ensures correct ordering procedures are followed and that all food requisitions and orders are properly authorized.</p><p>Controls the receiving of food and other products in coordination with the Receiving Department, ensuring correct quantity, quality, freshness, and specifications.</p><p>Monitors food storage areas, stock rotation, expiry dates, and hygiene standards to prevent spoilage and unnecessary losses.</p><p>Conducts monthly stocktaking in coordination with the Cost Control Department and maintains accurate inventory control.</p><p>Ensures all kitchen staff comply with food safety, hygiene, health, fire, and safety regulations and procedures.</p><p>Maintains high standards of cleanliness and sanitation in all kitchens, preparation areas, equipment, and storage facilities.</p><p>Coordinates closely with Restaurant Operations and Service teams to ensure effective communication, smooth service, and guest satisfaction.</p><p>Supports the Executive Chef in menu planning, recipe development, preparation procedures, quality improvements, and maintaining culinary standards.</p><p>Supervises staffing, employee performance, training, orientation, and development across the assigned outlets and recommends promotions or transfers as appropriate.</p><p>Coordinates banquet food production and works closely with the Butchery, Pastry, and other culinary sections to ensure operational efficiency.</p><p>Conducts regular pre-opening checks with Sous Chefs to ensure all food items, mise-en-place, equipment, and decorations are properly prepared.</p><p>Assists the Executive Chef with budgetary, payroll, purchasing, and operational expense control to maximize efficiency and profitability.</p><p>Maintains strong professional relationships with suppliers while ensuring high standards of product quality, freshness, and value.</p><p>Maintains the highest standards of personal appearance, hygiene, conduct, professionalism, and adherence to Radisson Hotel Group Responsible Business ethics.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 7 years of culinary experience , with at least 2 3 years in a Sous Chef or senior culinary management position within a 5-star hotel or luxury hospitality environment.</li><li>Proven experience in overseeing multiple restaurant outlets , preferably including Chinese, Japanese, Fine Dining, All-Day Dining, and Indian cuisine .</li><li>Strong knowledge of international cuisine, culinary techniques, food presentation, plating, and menu execution .</li><li>Demonstrated ability to lead and manage large, multicultural culinary teams .</li><li>Strong knowledge of HACCP, food safety, hygiene, and health & safety standards .</li><li>Excellent understanding of food cost control, portion control, wastage management, inventory, and stock control .</li><li>Experience in menu planning, recipe development, food tasting, and maintaining consistent culinary standards .</li><li>Strong leadership, communication, organizational, and problem-solving skills.</li><li>Ability to work effectively under pressure in a high-volume, luxury hotel environment .</li><li>Experience in banquet operations, events, VIP functions, and high-profile culinary requirements is highly desirable.</li><li>Strong knowledge of kitchen operations, purchasing, receiving, storage, and supplier quality control .</li><li>Ability to work closely with Front Office, Food & Beverage, Restaurant Operations, and other hotel departments .</li><li>Strong commitment to guest satisfaction and maintaining five-star service standards .</li><li>Proficiency in English communication ; additional languages are an advantage.</li><li>Culinary qualification from a recognized hotel management or culinary institute is preferred.</li><li>Strong knowledge of Radisson Hotel Group standards and luxury hospitality practices is an advantage.</li><li>Must demonstrate professional appearance, leadership presence, integrity, and a passion for culinary excellence .</li></ul>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Answer phones, take dining reservations, and enter diner information into reservation system. Maintain wait list and quote accurate wait time. Make appropriate seating decisions using station rotation chart. Organize seating for large and special needs groups. Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Maintain cleanliness of work areas throughout the day. Monitor dining rooms for seating availability, service, and safety. Communicate with guests and other employees to meet guest needs and ensure staff is working together as a team.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Contracts Lead<br><br>Job Purpose<br><br>Lead role in the hands on post award contract management activities related to managing a multibillion EPCC contract, and contributing to the safe project delivery on time and on budget.<br><br>Major challenges include (1) Oversight of a large volume of critical contracts (2) Providing strategy and direction on complex contractual situations; (3) Staying abreast of dynamic market conditions, and (4) large interface across many departments within the area of responsibility. Mega LNG Capital Project execution in a dynamic environment. Operates in a multicultural, multinational environment, which requires professional conduct and proper office protocol. Works often under significant time pressure. Negotiate with multiple parties for the benefit of the company. Drive or contribute to the implementation of best in class contract and project execution industry standards. <br><br>Key Job Accountabilities<br><br>Responsible for undertaking hands on Commercial and Contracting activities related to all aspects of post award contract management of the EPCC contract. Support delivery of actions within the Value Protection plan and manage contractual correspondence and changes in line with approved processes to deliver best value for company and shareholders. Identify contractual risks, and advise on mitigation strategies. Contribute to regular commercial and contract performance reports prepare for project leadership. Work with Performance & Delivery Claims team to ensure robust management of any claims and disputes that may arise as per company governance. Maintain close effective relationship with other Project Management Team (PMT) members and Functional Managers, Legal and Risk Management to obtain and provide information regarding contract issues and mitigation strategies. Coordinate preparation for contract evaluations and end of contract close outs in accordance with relevant company procedures. Able to work in a highly visible project environment with large capital expenditures and significant schedule execution pressures, as well as within a dynamic team that has high expectations for flawless project execution in safety, quality, cost, and schedule performance, requiring the incumbent to demonstrate accuracy, initiative, and the ability to multitask as essential skills. <br><br>Person Specification – Minimum Requirements<br><br>(These are the minimum requirements that a jobholder must have to be appointed to this job. This will be applied for all staff considered for recruitment, transfers, and promotions.<br><br>Qualifications<br><br>Bachelor degree (Business, law, engineering, supply chain management, construction management, Quantity Surveying or engineering). <br><br>Knowledge and/or Experience<br><br>8 years experience in business related function or discipline, including 4 years in the Oil & Gas Industry, and including 1 year experience in a supervisory or acting role, or oversight of contractor/subcontractors/service/vendor personnel. Experience in Lump Sum Major Energy Projects (postaward) in similar position. Hands on experience managing contractors, i.e., drafting contractual correspondence, management of change orders/variations, and providing timely contractual advice to the project management team. <br><br>Technical and Business Skills<br><br>Strong influencing skills. Strong business and risks acumen. Legal, Dispute claims resolution experiences will be a plus. Capable of writing well documented commercial correspondences. Strong written and oral communication skills. Strong interpersonal and Communication skills with team leadership qualities. Drive culture of continuous improvement balancing quick wins and overall strategic roadmap.
Job Title: Project Manager – Financial Services & Business Analysis Location: Doha, Qatar Key Responsibilities:Lead and manage end-to-end project delivery within financial services. Conduct business analysis to gather requirements, define scope, and support solution design. Collaborate with cross-functional teams including IT, strategy, and operations. Ensure timely delivery, stakeholder alignment, and risk mitigation. Requirements:Minimum 5 years of project management experience. Strong understanding of financial services operations and systems. Solid business analysis skills including documentation, stakeholder engagement, and process mapping. PMP or similar certification is a plus