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Organization- Grand Hyatt Doha<br><br>Summary<br><br>At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.<br><br>You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.<br><br>Our commitment to you:<br><br>With enriching work comes amazing rewards! Some of our associate benefits include:With enriching work comes amazing rewards! Some of our associate benefits include:<br><br> Complimentary room nights at selected Hyatt properties worldwide 50% Colleague Discount in Food & Beverage Outlets in Hyatt Hotels Weekly two (2) days off across all levels/departments Colleague accommodation with transport to and from the Hotel Free meals in our colleague restaurant across all meal periods Uniforms are provided and laundered Discounted room rates for associates as well as friends and family Ongoing learning & development opportunities for career advancements.<br><br>Qualifications<br><br> Diploma or Bachelor’s Degree in Hospitality Management, Hotel Administration, or a related discipline Minimum 1–2 years of experience in Front Office or Guest Services within a luxury hotel environment preferred Excellent command of English; additional language proficiency is an asset Strong interpersonal and communication skills with a guest-centric approach Demonstrated ability to deliver personalized and intuitive service aligned with Hyatt’s purpose of care Well-groomed with a professional demeanor in line with Hyatt grooming standards Proficient in Opera PMS or similar hotel management systems, and basic Microsoft Office skills Ability to handle guest feedback and resolve concerns with empathy and efficiency
Organization- Grand Hyatt Doha<br><br>Summary<br><br>At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.<br><br>You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.<br><br>Our commitment to you:<br><br>With enriching work comes amazing rewards! Some of our associate benefits include:With enriching work comes amazing rewards! Some of our associate benefits include:<br><br> Complimentary room nights at selected Hyatt properties worldwide 50% Colleague Discount in Food & Beverage Outlets in Hyatt Hotels Weekly two (2) days off across all levels/departments Colleague accommodation with transport to and from the Hotel Free meals in our colleague restaurant across all meal periods Uniforms are provided and laundered Discounted room rates for associates as well as friends and family Ongoing learning & development opportunities for career advancements.<br><br>Qualifications<br><br> Diploma or Bachelor’s Degree in Hospitality Management, Hotel Administration, or a related discipline Minimum 1–2 years of experience in Front Office or Guest Services within a luxury hotel environment preferred Excellent command of English; additional language proficiency is an asset Strong interpersonal and communication skills with a guest-centric approach Demonstrated ability to deliver personalized and intuitive service aligned with Hyatt’s purpose of care Well-groomed with a professional demeanor in line with Hyatt grooming standards Proficient in Opera PMS or similar hotel management systems, and basic Microsoft Office skills Ability to handle guest feedback and resolve concerns with empathy and efficiency
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Company Description<br><p>Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests</p><br><br>Job Description<br><p>The Airport Representative is responsible for welcoming guests at the airport, assisting them with arrivals and departures, coordinating transportation, and ensuring a smooth transfer experience between the airport and the property (hotel/resort/agency). The role serves as the first point of contact for guests and plays a key part in delivering excellent customer service.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Meet and greet guests at the airport upon arrival and assist with luggage and transportation arrangements.</p><br></li><li><p>Coordinate with the hotel’s front office or transportation team regarding guest arrival and departure times.</p><br></li><li><p>Ensure accurate and timely guest pick-up and drop-off services.</p><br></li><li><p>Maintain up-to-date flight information and communicate any changes or delays to the concerned departments.</p><br></li><li><p>Assist guests with check-in/check-out procedures when required.</p><br></li><li><p>Handle guest inquiries, provide information about the property and local area, and ensure a warm welcome experience.</p><br></li><li><p>Coordinate with drivers, travel agents, and other service providers for smooth airport transfers.</p><br></li><li><p>Maintain accurate records of guest arrivals, departures, and transportation requests.</p><br></li><li><p>Handle any guest complaints or issues professionally and report them promptly to management.</p><br></li><li><p>Represent the company/hotel brand positively at all times.</p><br></li></ul><br>Qualifications<br><p><strong>Qualifications & Skills:</strong></p><br><ul><li><p><strong>Education:</strong> High School Diploma or equivalent; a degree in Hospitality Management is preferred.</p><br></li><li><p><strong>Experience:</strong> 1–2 years of experience in a similar role (hospitality, tourism, or airline industry).</p><br></li><li><p><strong>Skills:</strong></p><br><ul><li><p>Excellent communication and interpersonal skills.</p><br></li><li><p>Strong organizational and coordination abilities.</p><br></li><li><p>Customer-service-oriented and professional appearance.</p><br></li><li><p>Fluency in English (additional languages are an asset).</p><br></li><li><p>Ability to work flexible hours, including weekends and holidays.</p><br></li><li><p>Knowledge of airport protocols and local transportation services.</p><br></li></ul></li></ul><br><br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily responsible of managing the team within the Domain Support department to lead the maintenance and support of the Domain operations function and its processes and procedures and ensure that services are delivered with budgeted cost targets.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Ensure that all areas of the bank are supported with proper computer systems in accordance with the IT standards. Assist in the preparation of strategies, standards, and guidelines for hardware, software and security of the Group’s enterprise domain network in accordance with the overall windows, servers and systems security policies of the Group. Implements KPI’s and best practices for AVP Domain Support Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Maintain contact with Head of Technical Support and serve as liaison between the Domain team and customers. Provide support for all non-core Servers and Infrastructure Applications (Active Directory, Exchange, Archiving, Enterprise Backup, ECC, Sharepoint, etc.), including upgrades, installation, troubleshooting and maintenance. Oversee administrators and consultants as needed. Consult with Program Directors and Management Team to create efficient work flow. Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. Maintain contact with Head of Technical Support and serve as liaison between the technical team and customers To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Standardize practices and procedures based on a best practice methodology. Specify hardware and software solutions for Division users. Install components; analyze problems; diagnoses and repairs systems. Work with management to plan development of computer infrastructure Prepare lifecycle procedures and guidelines for implementation and maintenance of enterprise domain components. Lead the documentation of problems relating to hardware, software, and setup of prescribed formats, and ensure that the same are resolved in the most expedient manner. Prepare detailed requirements of enterprise user components for projects assigned and objectives within the limited resources, time and budget. Assist in the preparation of strategies, standards, and guidelines for business continuity and contingency planning of the Group’s enterprise networks. Assist in the overall recruitment process of the individual resources in his areas of responsibility. Research and recommend current and new products and standards. Organize backup staff to critical tasks and assign personnel in case of a holiday breakdown. Lead the selection of vendors and assignment of contracts for the area of responsibility as per the purchasing policy of the Group. Participate in meeting ad-hoc requirements as and when required. Initiate project progress meetings where members of the projects are all present and work assignments can be discussed and assigned. Work with Domain Administrators to implement new hardware and applications. Administration of all Servers (DC, DR, Branches, and Departmental Server). Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. Maintain maximum system up time for maximum end-user productivity. Apply software patches / upgrades and respond to user requests as needed. Diagnose problems with hardware (Server) and Operating Systems. Repair or upgrade Servers. Perform pro-active maintenance on all Domain computing equipments. Understand and work with Microsoft Active Directory, administration, creation of user accounts and Internet E-mail. Administrate and assure the existence and readiness of DR setup to all production infrastructure systems. Serve as a site representative to the Disaster Recovery committee and participate in periodic DR testing. Administer Domain Services, Active Directory on Server, multiple SQL Servers, IIS Servers and Terminal Servers. Create and generate all required system documentation. Generate enthusiasm among team members by challenging others to develop as leaders while serving as a role model and facilitate effective team interaction. Ensure staff motivation to maintain responsiveness to a 24 hour based support and user environment via a help desk concept. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ensure the provision of end user training as and when required. Posses a high technical knowledge to provide convenient enterprise network systems delivery, and understand the network and systems architecture to resolve any business disruption or inconvenience to the users that may critically impact the Group. Identify areas for professional development of self and act to enhance professional development. Demonstrate ability to provide a team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges. Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> Bachelor’s Degree in Computer Science, Computer Engineering or any related subject. At least 10 years experience in in financial services with a specialization in managing systems network design, implementation and maintenance.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
Additional Information<br><br>Job Number 26103715<br><br>Job Category Housekeeping & Laundry<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>時代を超越した魅力と先駆的な精神を兼ね備えたセントレジスホテル&リゾートは、世界各地の一等地に50以上のラグジュアリーホテルとリゾートを展開し、極上の体験をお届けすることに尽力しています。20世紀初頭にジョン・ジェイコブ・アスター4世がニューヨークにセントレジスホテルを開業して以来、すべてのお客様一人ひとりに妥協のないきめ細やかな最高級のサービスを提供することに尽力しています。これを完璧に実現するのが、洗練されたクラシックなスタイルとモダンな感性を兼ね備えたホスピタリティあふれるチームと、シグネチャーサービスであるバトラーサービスです。ぜひセントレジスの採用情報をご覧ください。セントレジスの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。
Assistant Reservations & Revenue Manager<br>Position: Assistant Reservations & Revenue Manager<br>Employment Type: Full-Time<br>Reports To: Reservations & Revenue Manager / Director of Revenue<br>The Assistant Reservations & Revenue Manager will support the effective management of the hotel’s Reservations and Revenue functions, ensuring maximum room revenue, occupancy, profitability and guest satisfaction. The role will be responsible for assisting with room inventory, pricing, forecasting, distribution channels, reservation operations and revenue optimization. The position will work closely with Sales, Marketing, Front Office, Finance, Housekeeping and Reservations to ensure that commercial strategies are effectively implemented and that room inventory and rates are optimized according to market demand.<br>Key Responsibilities1. Reservations Management Assist in managing the day-to-day operations of the Reservations Department. Supervise and support Reservations Agents to ensure accurate and timely processing of bookings. Monitor reservations, amendments, cancellations, no-shows and special requests. Ensure all reservations are accurately entered and maintained in the PMS. Review VIP, corporate, group and special-occasion reservations. Ensure reservation requests and guest enquiries are responded to promptly. Monitor room blocks, group bookings and rooming lists. Ensure proper application of hotel policies relating to deposits, guarantees, cancellations and credit. Handle complex reservation issues and escalated guest enquiries professionally. Promote upselling and cross-selling opportunities to maximize revenue per booking.2. Revenue Management Support the Revenue Manager in implementing the hotel's revenue and pricing strategy. Monitor daily occupancy, ADR, Rev PAR, room revenue and booking pace. Analyze pickup, booking trends, cancellations and future demand. Assist with dynamic pricing based on demand, seasonality, market conditions and hotel occupancy. Monitor room availability and recommend rate or inventory adjustments. Assist in implementing restrictions such as CTA, CTD, Min LOS and Stop Sell when required. Identify opportunities to maximize occupancy and room yield. Assist with forecasting and preparation of weekly and monthly revenue projections. Monitor actual performance against forecast, budget and previous-year performance.3. Distribution & Channel Management Monitor room rates and availability across Brand.com, OTAs, GDS, wholesalers and other distribution channels. Ensure rate parity and accurate room/rate information across all channels. Monitor channel production, booking volume, cancellation trends and revenue contribution. Assist with inventory allocation and optimization across distribution channels. Coordinate with e-commerce/distribution partners regarding rate, availability and content issues. Monitor promotional campaigns and ensure correct loading and implementation of offers.4. Market & Competitor Analysis Monitor competitor hotels’ rates, promotions, packages and market positioning. Track market demand, seasonality, local events and major citywide activities affecting hotel demand. Assist in identifying opportunities to increase occupancy, ADR, Rev PAR and market share. Review available benchmarking and market intelligence reports. Provide recommendations to management based on market and competitor analysis.5. Reporting & Analysis Prepare and review daily, weekly and monthly reports, including:Occupancy and room revenue reports ADR and Rev PAR reports Pickup and pace reports Forecast reports Booking source/channel production Cancellation and no-show analysis Reservation conversion reports Market and competitor analysis Budget versus actual performance6. Team Supervision & Development Supervise, coach and support Reservations team members. Allocate daily responsibilities according to business requirements. Monitor team productivity, reservation accuracy and response times. Conduct training on hotel products, room types, rates, promotions and selling techniques. Support performance evaluations and identify training requirements. Encourage upselling, conversion and revenue-focused behaviors. Maintain professional service standards and teamwork within the department.7. Cross-Department Coordination Work closely with Sales & Marketing on corporate, group, leisure and promotional business. Coordinate with Front Office regarding room availability, VIP arrivals, upgrades and special requests. Liaise with Housekeeping regarding room status and inventory availability. Coordinate with Finance regarding deposits, billing instructions, commissions and credit issues. Participate in daily revenue meetings and commercial strategy discussions. Communicate changes in rates, restrictions, promotions and inventory to relevant departments. Key Performance Indicators (KPIs) Occupancy %ADR – Average Daily Rate Rev PAR – Revenue per Available Room Room Revenue Forecast Accuracy Booking Conversion Rate Reservation Response Time Upselling Revenue Cancellation / No-Show Ratio Direct Booking Contribution OTA / Channel Production Rate Parity Compliance Market Share / Competitive Performance Guest Satisfaction related to Reservations Qualifications & Experience Bachelor’s Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, Revenue Management or a related field. Minimum 3–5 years of hotel experience, preferably in Reservations, Revenue Management or Rooms Division. Previous supervisory or Assistant Manager-level experience in a hotel environment is preferred. Strong knowledge of hotel reservations and revenue management principles. Experience with Opera PMS or equivalent hotel PMS is highly preferred. Knowledge of RMS, channel managers, CRS, OTA and GDS platforms is an advantage. Strong knowledge of Microsoft Excel and hotel reporting systems. Experience in a 4- or 5-star hotel environment is preferred.
Essential Functions<br><br> JOB DESCRIPTION <br><br>40<br><br>%<br><br>Salesand Marketing<br><br> Managepre-opening critical path and preopening market plan Participate inownershipmeetings/presentations <br><br>Coordinate communications for property with brand management<br><br>20<br><br>%<br><br>Revenue Management<br><br> Providestrategicrevenuemanagementplanswithinthehoteltoinclude;ratedevelopment, establishment of group thresholds, space utilization policy, deploymentstrategies through the review of competitive data, demand analysis and market mixmanagement. Oversee and maximize revenue contribution from major distribution channels. (HRW,CRO,GDS,Internet). Ensureeffectiveutilizationof Profit Packandotherutilized Selective Sellingguidelinestomaximizerevenuecontributionfromallsegments. <br><br>Provide oversight for the Catering Sales Strategies.<br><br>20<br><br>%<br><br>Human Resources<br><br> Overseethemanagement,trainingandcareerdevelopmentofsalesstaff. Responsible for recruiting and identifyingcandidates for sales managerial positions. Withintheframeworkofthelocalcompetitivemarketplacerecommendappropriatesalescompensation. <br><br>Active participation in continuing education to ensure further professional development.<br><br>10<br><br>%<br><br>Prepares and submits reports on front office operations, guest feedback, and any incidents.<br><br>5<br><br>%<br><br>Manages the front office cash handling and billing processes accurately.<br><br>Other<br><br>Regular attendance in conformance with standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.<br><br>Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.<br><br>This list of essential functions is not exhaustive and might be supplemented as necessary.<br><br>Supportive Functions<br><br>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.<br><br> Participate in industry organizations. Maintain an open line of communication between guests, employees and management. Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts and marketing input. Assist office in any other administrative duties as needed. <br><br>Other Duties<br><br>Regular attendance in conformance with the standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position.<br><br>Safety Requirements<br><br>Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.<br><br> ORGANIZATIONAL RELATIONSHIPS <br><br>Positions Directly Reporting To This Position (titles)<br><br> Director of Sales Director of Marketing Director of GC&E All commercial team members <br><br>Responsibilities<br><br> SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY <br><br>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.<br><br> Ability to perform critical analysis. Ability to manage extensive amounts of information and provides constructive feedback/direction. Extensive knowledge of marketing, negotiating and sales procedures associated with the hotel industry. Excellent written skills sufficient to produce sales and marketing communication that properly reflects the Hilton Worldwide Image. Excellent spoken and presentation skills. Considerable ability to listen effectively. Ability to work effectively both independently and as a team. Ability to delegate, manage and organize complex projects and establishes priorities consistent with department/hotel objectives. Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy. Ability to manage multiple projects, meet and work effectively under time and resource constraints. Ability to effectively lead team of professionals. <br><br>Qualifications<br><br> QUALIFYING STANDARDS EDUCATION <br><br>Four-year college degree preferred; additional/advanced degree coursework in business administration, marketing and communications a plus.<br><br>Experience<br><br> Requires substantial operations/sales leadership experience; preferably 10 years or more. Comparable hotel size and scope experience preferred. Proven track record of successes in achieving revenue objectives. <br><br>Proven ability to recruit, motivate and train sales team.<br><br> GROOMING/UNIFORMS <br><br>All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.<br><br>Notice<br><br>Our hotels function seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Job Description<br><br>An Assistant Executive Housekeeper serving Hilton Brand is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:<br><br> Planning and organizing Good oral and written communication Previous experience in Housekeeping Good interpersonal skills Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office Committed to delivering a high level of customer service Excellent standards of clean<br><br>Responsibilities<br><br>As an Assistant Executive Housekeeper, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to day activities Housekeeping and Laundry within the hotel.<br><br> Should have an eye for detail and the ability to effectively deal with guests, other departments, contractors and housekeeping team. Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments. Monitors turn down service. Monitors, special needs guests other VIP Guests and foreign dignitaries. Monitors and assigns team members their duties and inspects work for conformance to prescribed standards of cleanliness. Monitors and checks the preparation of task assignment sheet and floor keys to housekeeping attendants. Maintain clear and efficient communication and coordination with the Front Office and other departments of the Hotel . Monitor and schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary. Monitor and schedules cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators, restaurants and other open areas within the Hotel. Monitor and schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks. Monitor and schedules cleaning of all meeting rooms after a completed function. Monitor and schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc. Inventories cleaning supplies & linen stock to ensure adequate supplies. Investigates concerns regarding housekeeping service and equipment and takes corrective action. Provides support to the Director of Housekeeping in all areas of Housekeeping and Laundry operation, such as team training, coaching , counselling’s and also enforces to the hotels standard operating procedures. Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets. Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping team. Advises manager, desk coordinators, & front office team of rooms ready for occupancy. Rewards employees who use their empowerment to meet or exceed guest expectations. Print all housekeeping related reports and traces from PMS | OnQ Assists in controlling expenses by the housekeeping department. Confirm all housekeeping team members have arrived for the day. Ensures quality, undamaged linens is delivered consistently in all areas in the Hotel. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Job Description<br><br>An Assistant Executive Housekeeper serving Hilton Brand is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:<br><br> Planning and organizing Good oral and written communication Previous experience in Housekeeping Good interpersonal skills Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office Committed to delivering a high level of customer service Excellent standards of clean<br><br>Responsibilities<br><br>As an Assistant Executive Housekeeper, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to day activities Housekeeping and Laundry within the hotel.<br><br> Should have an eye for detail and the ability to effectively deal with guests, other departments, contractors and housekeeping team. Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments. Monitors turn down service. Monitors, special needs guests other VIP Guests and foreign dignitaries. Monitors and assigns team members their duties and inspects work for conformance to prescribed standards of cleanliness. Monitors and checks the preparation of task assignment sheet and floor keys to housekeeping attendants. Maintain clear and efficient communication and coordination with the Front Office and other departments of the Hotel . Monitor and schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary. Monitor and schedules cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators, restaurants and other open areas within the Hotel. Monitor and schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks. Monitor and schedules cleaning of all meeting rooms after a completed function. Monitor and schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc. Inventories cleaning supplies & linen stock to ensure adequate supplies. Investigates concerns regarding housekeeping service and equipment and takes corrective action. Provides support to the Director of Housekeeping in all areas of Housekeeping and Laundry operation, such as team training, coaching , counselling’s and also enforces to the hotels standard operating procedures. Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets. Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping team. Advises manager, desk coordinators, & front office team of rooms ready for occupancy. Rewards employees who use their empowerment to meet or exceed guest expectations. Print all housekeeping related reports and traces from PMS | OnQ Assists in controlling expenses by the housekeeping department. Confirm all housekeeping team members have arrived for the day. Ensures quality, undamaged linens is delivered consistently in all areas in the Hotel. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Job Description<br><br>An Assistant Executive Housekeeper serving Hilton Brand is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:<br><br> Planning and organizing Good oral and written communication Previous experience in Housekeeping Good interpersonal skills Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office Committed to delivering a high level of customer service Excellent standards of clean<br><br>Responsibilities<br><br>As an Assistant Executive Housekeeper, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to day activities Housekeeping and Laundry within the hotel.<br><br> Should have an eye for detail and the ability to effectively deal with guests, other departments, contractors and housekeeping team. Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments. Monitors turn down service. Monitors, special needs guests other VIP Guests and foreign dignitaries. Monitors and assigns team members their duties and inspects work for conformance to prescribed standards of cleanliness. Monitors and checks the preparation of task assignment sheet and floor keys to housekeeping attendants. Maintain clear and efficient communication and coordination with the Front Office and other departments of the Hotel . Monitor and schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary. Monitor and schedules cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators, restaurants and other open areas within the Hotel. Monitor and schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks. Monitor and schedules cleaning of all meeting rooms after a completed function. Monitor and schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc. Inventories cleaning supplies & linen stock to ensure adequate supplies. Investigates concerns regarding housekeeping service and equipment and takes corrective action. Provides support to the Director of Housekeeping in all areas of Housekeeping and Laundry operation, such as team training, coaching , counselling’s and also enforces to the hotels standard operating procedures. Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets. Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping team. Advises manager, desk coordinators, & front office team of rooms ready for occupancy. Rewards employees who use their empowerment to meet or exceed guest expectations. Print all housekeeping related reports and traces from PMS | OnQ Assists in controlling expenses by the housekeeping department. Confirm all housekeeping team members have arrived for the day. Ensures quality, undamaged linens is delivered consistently in all areas in the Hotel. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Additional Information<br><br>Job Number 26077435<br><br>Job Category Housekeeping & Laundry<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>贅沢な旅の時代にインスピレーションを得たルメリディアンは、ヨーロッパ特有の「よい生活を味わう」という精神でそれぞれの文化を祝福しています。私たちのお客様は、好奇心旺盛で創造的、国際的な文化を求め、つながりの瞬間を高く評価し、目的地を味わうためにゆっくりとした時間を大切にします。私たちが提供するのは、本格的でシックな思い出に残るサービスと、お客様に素敵なひとときを味わっていただける体験です。私たちは、好奇心旺盛で創造的な方をチームに求めています。志を同じくするお客様とのつながりに感謝し、思い出に残る体験を作りたいという強い願望がある方は、ぜひルメリディアンの採用情報をご覧ください。ルメリディアンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。
Additional Information<br><br>Job Number 26073609<br><br>Job Category Housekeeping & Laundry<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26073609<br><br>Job Category Housekeeping & Laundry<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Description<br><br>We are currently seeking a motivated and passionate individual to join our team in the role of Senior Account Manager to be based in Qatar. In this role, you will act as the primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers in Energy sector. You will understand the customer’s business, drivers, and organization, and an understanding of the value that Honeywell Process Solutions brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization.<br><br>Responsibilities<br><br> Primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers. Understanding of the customer’s business, drivers, and organization, and an understanding of the value that Honeywell brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization. Business partner to the customer, establishes a defensible barrier to competitors, maximizes the business potential of their customers, and acts as the primary supplier interface for all products, solutions and services with this customer. Champions the customers’ needs and requirements within the Honeywell organization <br><br>Business Relationships<br><br> Develop and sustain long-term customer relationships Establish these relationships while engaging customers at all levels including senior levels of the customer organization Early engagement in the customer buying process diagnosing customer needs and tailoring solutions to match <br><br>Sales Process<br><br> Manages the day-to-day activities and strategic objectives: Maintaining a balanced approach to superior customer service and strategic account planning Quarterly results and long-term account goals Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into account Manage and build customer contacts, serving as the customer’s ambassador, “trusted advisor” and advocate: Focal point for relationship strategies, account and sales plans, proposal strategies, contract negotiations, etc. Drives sales campaign and LOB strategic initiatives Plan for account growth in the long term <br><br>Customers<br><br> Industrial customers in the Process Industries including technical buyers, economic buyers, executives. Customers at all levels in an organization including executive level decision makers Pursuing growth through regular face-to-face meetings and winning new customers to enlarge the assigned customer base <br><br>People Management<br><br> Leverages and marshals cross functional company resources to address customers drivers and initiatives in a consultative manner Guides and leverages management and executive sponsor interactions with the customer Responsible for motivating others; providing strategic vision for the account while driving self and others for positive business results for Honeywell. Leads peers by influence to ensure coordination and support to pursue order <br><br>Networks & Contact<br><br>Internal<br><br> Pole Sales leadership (VP Sales Global and Pole; Regional Sales directors; Regional Sales Managers) Account managers (SCA, EPC, general, BD) HPS (Honeywell Process Solutions) lines of business professionals and managers and support functions Sales Operations professionals Proposal and estimating leaders <br><br>External<br><br> End Customers Executives, commercial contacts and partners <br><br>Supervisory Responsibilities<br><br> No supervisory responsibility as primary manager Lead other peers as project manager where required <br><br>Geographic Scope & Travel Requirements<br><br> Frequent travel across the country is required (35% of the time) <br><br>Key Performance Measures<br><br> Key sales performance metrics (results Vs target; YOY growth, pipeline generated) Forecast accuracy Responsiveness: Accuracy and on –time submission of reporting Quality and strength of account plans and strategy Early engagement Number of new customers Number of sales calls tracked in Siebel => 10/week Right /diverse contact points in customer organization Executing account management plan Pipeline development at min 3x the target Linearity <br><br>Qualifications<br><br> Experience in Solution sales (Process Automation industry- O&G). Proven track record of success in the O&G industry/business environment Experience in building and maintaining relations with customers (different levels) Experienced in complex sale, including early engagement in the customer buying cycle at senior levels, building long-term strategic and executive relationships, team selling and opportunity planning Marketing and project management experience desirable Previous working experience in a complex organization Understand the value proposition of ICSS Solution & Digitalization for O&G/Energy Sector A well-developed sense of the O&G industry and market trends Financial and business acumen Account Management, ability to use market and marketing data to build successful accounts plans Good knowledge of commercial terms, contract terms, etc. <br><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<br><br>About Us<br><br>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Job Description<br><br>We are currently seeking a motivated and passionate individual to join our team in the role of Senior Account Manager to be based in Qatar. In this role, you will act as the primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers in Energy sector. You will understand the customer’s business, drivers, and organization, and an understanding of the value that Honeywell Process Solutions brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization.<br><br>Responsibilities<br><br> Primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers. Understanding of the customer’s business, drivers, and organization, and an understanding of the value that Honeywell brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization. Business partner to the customer, establishes a defensible barrier to competitors, maximizes the business potential of their customers, and acts as the primary supplier interface for all products, solutions and services with this customer. Champions the customers’ needs and requirements within the Honeywell organization <br><br>Business Relationships<br><br> Develop and sustain long-term customer relationships Establish these relationships while engaging customers at all levels including senior levels of the customer organization Early engagement in the customer buying process diagnosing customer needs and tailoring solutions to match <br><br>Sales Process<br><br> Manages the day-to-day activities and strategic objectives: Maintaining a balanced approach to superior customer service and strategic account planning Quarterly results and long-term account goals Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into account Manage and build customer contacts, serving as the customer’s ambassador, “trusted advisor” and advocate: Focal point for relationship strategies, account and sales plans, proposal strategies, contract negotiations, etc. Drives sales campaign and LOB strategic initiatives Plan for account growth in the long term <br><br>Customers<br><br> Industrial customers in the Process Industries including technical buyers, economic buyers, executives. Customers at all levels in an organization including executive level decision makers Pursuing growth through regular face-to-face meetings and winning new customers to enlarge the assigned customer base <br><br>People Management<br><br> Leverages and marshals cross functional company resources to address customers drivers and initiatives in a consultative manner Guides and leverages management and executive sponsor interactions with the customer Responsible for motivating others; providing strategic vision for the account while driving self and others for positive business results for Honeywell. Leads peers by influence to ensure coordination and support to pursue order <br><br>Networks & Contact<br><br>Internal<br><br> Pole Sales leadership (VP Sales Global and Pole; Regional Sales directors; Regional Sales Managers) Account managers (SCA, EPC, general, BD) HPS (Honeywell Process Solutions) lines of business professionals and managers and support functions Sales Operations professionals Proposal and estimating leaders <br><br>External<br><br> End Customers Executives, commercial contacts and partners <br><br>Supervisory Responsibilities<br><br> No supervisory responsibility as primary manager Lead other peers as project manager where required <br><br>Geographic Scope & Travel Requirements<br><br> Frequent travel across the country is required (35% of the time) <br><br>Key Performance Measures<br><br> Key sales performance metrics (results Vs target; YOY growth, pipeline generated) Forecast accuracy Responsiveness: Accuracy and on –time submission of reporting Quality and strength of account plans and strategy Early engagement Number of new customers Number of sales calls tracked in Siebel => 10/week Right /diverse contact points in customer organization Executing account management plan Pipeline development at min 3x the target Linearity <br><br>Qualifications<br><br> Experience in Solution sales (Process Automation industry- O&G). Proven track record of success in the O&G industry/business environment Experience in building and maintaining relations with customers (different levels) Experienced in complex sale, including early engagement in the customer buying cycle at senior levels, building long-term strategic and executive relationships, team selling and opportunity planning Marketing and project management experience desirable Previous working experience in a complex organization Understand the value proposition of ICSS Solution & Digitalization for O&G/Energy Sector A well-developed sense of the O&G industry and market trends Financial and business acumen Account Management, ability to use market and marketing data to build successful accounts plans Good knowledge of commercial terms, contract terms, etc. <br><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<br><br>About Us<br><br>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Job Description<br><br>We are currently seeking a motivated and passionate individual to join our team in the role of Senior Account Manager to be based in Qatar. In this role, you will act as the primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers in Energy sector. You will understand the customer’s business, drivers, and organization, and an understanding of the value that Honeywell Process Solutions brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization.<br><br>Responsibilities<br><br> Primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers. Understanding of the customer’s business, drivers, and organization, and an understanding of the value that Honeywell brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization. Business partner to the customer, establishes a defensible barrier to competitors, maximizes the business potential of their customers, and acts as the primary supplier interface for all products, solutions and services with this customer. Champions the customers’ needs and requirements within the Honeywell organization <br><br>Business Relationships<br><br> Develop and sustain long-term customer relationships Establish these relationships while engaging customers at all levels including senior levels of the customer organization Early engagement in the customer buying process diagnosing customer needs and tailoring solutions to match <br><br>Sales Process<br><br> Manages the day-to-day activities and strategic objectives: Maintaining a balanced approach to superior customer service and strategic account planning Quarterly results and long-term account goals Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into account Manage and build customer contacts, serving as the customer’s ambassador, “trusted advisor” and advocate: Focal point for relationship strategies, account and sales plans, proposal strategies, contract negotiations, etc. Drives sales campaign and LOB strategic initiatives Plan for account growth in the long term <br><br>Customers<br><br> Industrial customers in the Process Industries including technical buyers, economic buyers, executives. Customers at all levels in an organization including executive level decision makers Pursuing growth through regular face-to-face meetings and winning new customers to enlarge the assigned customer base <br><br>People Management<br><br> Leverages and marshals cross functional company resources to address customers drivers and initiatives in a consultative manner Guides and leverages management and executive sponsor interactions with the customer Responsible for motivating others; providing strategic vision for the account while driving self and others for positive business results for Honeywell. Leads peers by influence to ensure coordination and support to pursue order <br><br>Networks & Contact<br><br>Internal<br><br> Pole Sales leadership (VP Sales Global and Pole; Regional Sales directors; Regional Sales Managers) Account managers (SCA, EPC, general, BD) HPS (Honeywell Process Solutions) lines of business professionals and managers and support functions Sales Operations professionals Proposal and estimating leaders <br><br>External<br><br> End Customers Executives, commercial contacts and partners <br><br>Supervisory Responsibilities<br><br> No supervisory responsibility as primary manager Lead other peers as project manager where required <br><br>Geographic Scope & Travel Requirements<br><br> Frequent travel across the country is required (35% of the time) <br><br>Key Performance Measures<br><br> Key sales performance metrics (results Vs target; YOY growth, pipeline generated) Forecast accuracy Responsiveness: Accuracy and on –time submission of reporting Quality and strength of account plans and strategy Early engagement Number of new customers Number of sales calls tracked in Siebel => 10/week Right /diverse contact points in customer organization Executing account management plan Pipeline development at min 3x the target Linearity <br><br>Qualifications<br><br> Experience in Solution sales (Process Automation industry- O&G). Proven track record of success in the O&G industry/business environment Experience in building and maintaining relations with customers (different levels) Experienced in complex sale, including early engagement in the customer buying cycle at senior levels, building long-term strategic and executive relationships, team selling and opportunity planning Marketing and project management experience desirable Previous working experience in a complex organization Understand the value proposition of ICSS Solution & Digitalization for O&G/Energy Sector A well-developed sense of the O&G industry and market trends Financial and business acumen Account Management, ability to use market and marketing data to build successful accounts plans Good knowledge of commercial terms, contract terms, etc. <br><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<br><br>About Us<br><br>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><ul><li><span>To conduct workshops with stake holders to capture business <br></span></li><li><span>requirements, prepare analysis reports and provide the best IT solutions<br></span></li><li><span>and design .<br></span></li><li><span>To analyze the business requirements and automate the procedures.<br></span></li><li><span>To do process re-engineering based on the automation study.<br></span></li><li><span>To plan and estimate duration of the effort needed of new features, components or modifications to an existing application.<br></span></li><li><span>To design & implement business applications through tools mentioned below.<br></span></li><li><span>To be experienced in JDeveloper tool, oracle form \ report builder and creating new workflows in AME.<br></span></li><li><span>To deliver Analysis studies & make recommendations regarding possible IT interventions.<br></span></li><li><span>To perform programming tasks according to the project plan and functional specifications.<br></span></li><li><span>To maintain relationships with key users (super users) and ensure proper use of the system by those users.<br></span></li><li><span>Test and apply new features in development and test environment then applying them to production.<br></span></li><li><span>To Lead / manage end-user training sessions in the run up to go-live.<br></span></li><li><span>Daily monitoring and maintenance for the following modules within ERP: (Purchasing, Inventory, I-procurement, I supplier, E-tendering, Sourcing and Project Contract).<br></span></li><li><span>Following up SR in Oracle Metalink if raised.<br></span></li><li><span>To document all tasks performed from project origination to user manual.</span><br></li></ul>Requirement:<br><ul><li><span>Certificates in Oracle Development Financial / Logistics Track. </span><br></li><li><span>Good knowledge of Oracle ERP Solutions (financial and logistics) .</span><br></li><li><span>To have a strong knowledge of Oracle ERP modules (purchasing I procurement module\ sourcing \ inventory \ assets management \ assets tracking \ fixed assets \ suppliers \ procurement services) . </span><br></li><li><span>System administration background is preferable</span><br></li><li><span>Powerful trainer with ability to explain complex concepts using everyday examples</span><br></li><li><span>Good communication and presentation skills</span><br></li><li><span>Workshop facilitation skills / Presentation Skills.</span><br></li><li><span>Good in writing reports and follow up.</span><br></li><li>Minimum Qualification: BSc. Computer Science or equivalent <br></li><li>Minimum Work Experience: At least 8 years in Applications Development<br></li><li>Arabic speakers is a must.<br></li></ul><br><span>Requirements</span><ul><li><span>Certificates in Oracle Development Financial / Logistics Track. <br></span></li><li><span>Good knowledge of Oracle ERP Solutions (financial and logistics) .<br></span></li><li><span>To have a strong knowledge of Oracle ERP modules (purchasing I procurement module\ sourcing \ inventory \ assets management \ assets tracking \ fixed assets \ suppliers \ procurement services) . <br></span></li><li><span>System administration background is preferable<br></span></li><li><span>Powerful trainer with ability to explain complex concepts using everyday examples<br></span></li><li><span>Good communication and presentation skills<br></span></li><li><span>Workshop facilitation skills / Presentation Skills.<br></span></li><li><span>Good in writing reports and follow up.</span><br></li><li>Minimum Qualification: BSc. Computer Science or equivalent <br></li><li>Minimum Work Experience: At least 8 years in Applications Development<br></li><li>Arabic speakers is a must.<br></li></ul><br> </div>
<p>Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:</p><p>Consistently offer professional, friendly and engaging service</p><p>Processing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room key.</p><p>Responsible of all payment types such as cash, checks, debit, credit and all room charges.</p><p>Process all check-outs including resolving any late and disputed charges while ensuring all service standards are followed</p><p>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float</p><p>Handle guest requests, questions and concerns effectively and promptly</p><p>Promote a professional team environment</p><p>Follow department policies, procedures and service standards</p><p>Performs any and all other tasks assigned by management</p><p>Upholds the highest standard of internal and external customer service at all times</p><p><strong>Desired Candidate Profile</strong></p><p>Proficient in the English Language (verbal & written), second language is an advantage</p><p>Previous working knowledge of Opera is an asset</p><p>Required knowledge of MS Office</p><p>Must be able to handle multiple tasks in a dynamic, fast-paced environment</p><p>Ability to focus attention to guest needs, remaining calm and courteous at all times.</p><p>Strong interpersonal and problem solving abilities</p>
<p>Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:</p><p>Consistently offer professional, friendly and engaging service</p><p>Processing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room key.</p><p>Responsible of all payment types such as cash, checks, debit, credit and all room charges.</p><p>Process all check-outs including resolving any late and disputed charges while ensuring all service standards are followed</p><p>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float</p><p>Handle guest requests, questions and concerns effectively and promptly</p><p>Promote a professional team environment</p><p>Follow department policies, procedures and service standards</p><p>Performs any and all other tasks assigned by management</p><p>Upholds the highest standard of internal and external customer service at all times</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficient in the English Language (verbal & written), second language is an advantage</li><li>Previous working knowledge of Opera is an asset</li><li>Required knowledge of MS Office</li><li>Must be able to handle multiple tasks in a dynamic, fast-paced environment</li><li>Ability to focus attention to guest needs, remaining calm and courteous at all times.</li><li>Strong interpersonal and problem solving abilities</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge of: a. All hotel facilities/services, hours of operation. b. All guest room layouts, bed types, decor, appointments and locations. c. Room availability for any given day. d. Restricted dates, rates and room types. e. All room rates, packages and promotions. f. Specific arrangements between hotel and travel agencies, corporate reservations center. g. Entertainment/special events scheduled in the hotel. Access all functions of the computer system. Set up work station with necessary supplies and resource materials. Input all manual reservations into the system. Obtain approval from Front Desk management for same day reservations on near sell-out dates. Process confirmation letters. Designate and apply appropriate travel agency commissions. Initiate deposit refunds for non-group reservations.</p></div></section>