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About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha.<br><br>What You’ll Be Doing:<br><br>As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences.<br><br>Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations<br><br>About You:<br><br>Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor!<br><br>#Guest Experience Supervisor #Reservations #The Ned Doha
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha.<br><br>What You’ll Be Doing:<br><br>As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences.<br><br>Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations<br><br>About You:<br><br>Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor!<br><br>#Guest Experience Supervisor #Reservations #The Ned Doha
<div> <div> <div> Job Purpose <br></div> <div> <ul>
<li> <span>Assist in the planning of contract development, tendering, execution, and administration of material agreements, as well as maintaining and tracking of objectives and Key Performance Indicators (KPIs) </span> <span>to ensure operational requirements and objective are met. </span> </li>
</ul>
</div> </div> <div> <div> Key Job Accountabilities - I <br></div> <div> <ul>
<li> <span> <span> <span>Assist in the preparation of section / division annual objectives, Key Performance Indicators (KPIs) with associated metrics, to achieve department and corporate strategic objectives.</span> </span> </span> </li>
<li> <span> <span> <span>Assist team in the procurement agreement buying process including, Invitations to Tenders (ITT), evaluations, and subsequent contract award to ensure corporate controls are sustained and risk exposure is mitigated. </span> </span> </span> </li>
<li> <span> <span> <span>Assist the material agreement tendering process and subsequent contract compliance to ensure best in class service offering is provided to meet end user material availability requirements. </span> </span> </span> </li>
<li> <span> <span> <span>Help prepare documents required to support contract administration of relevant agreement(s) to ensure supplier material delivery meet material availability metrics and to ensure all associated contract terms and conditions and contract scope comply with Qatar Energy LNG interests. </span> </span> </span> </li>
<li> <span> <span> <span>Assist internal alignment with expediting and external alignment with material vendors, packers, and freight forwarders to track, facilitate, and achieve a sustained, on time material availability performance, to meet end user material demand requirements. </span> </span> </span> </li>
<li> <span> <span> <span>Provide support in analysing the effectiveness of division processes to identify areas of business Improvements opportunities to enhance service offerings to end users and stakeholders.</span> </span> </span> </li>
<li> <span>Support in providing required documents for peer reviews, internal and external audits, and other applicable areas associated with Material Agreements to ensure the controls are maintained and identified gaps are corrected.</span> </li>
</ul>
</div> </div> <div> <div> Qualifications <br></div> <div> <ul>
<li> <span>Completion of Secondary School Education (12 years). </span> </li>
</ul>
</div> </div> <div> <div> Knowledge and/or Experience - I <br></div> <div> <ul>
<li> <span>5 years direct experience oil and gas industry with purchasing / procurement experience.</span> </li>
</ul></div></div></div>
Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?
<p>The Senior Technician – Data Extractions is a specialized field role responsible for the end-to- end retrieval, validation, and submission of meter data from electricity and water meters (Bulk and Domestic). This position combines the technical expertise of an electrician with the precision of a data specialist to ensure seamless communication with KAHRAMAA meters using specialized hardware and software. </p><br><p>Key Responsibilities:</p><ol><li><p>Receive work orders and verify meter locations, ensuring accessibility and safe field conditions.</p></li><li><p>Maintain a dedicated vehicle to ensure timely mobilization across assigned zones</p></li><li><p>Identify and report irregularities, including abnormal readings, unauthorized consumption, or signs of tampering</p></li><li><p>Capture photographic evidence and maintain activity logs (screenshots, data files) as supporting evidence. </p></li><li><p>Adhere strictly to KAHRAMAA’s standards, procedures, and safety protocols for electrical and water systems.</p></li><li><p>Establish communication with electricity and water meters using optical probes, communication cables, and interface adapters. </p></li><li><p>Utilize manufacturer-approved software and laptops to extract billing registers, interval data, event logs, tamper records, and configuration parameters. </p></li><li><p>Maintain full technical capability to interface with all KAHRAMAA meter types, ensuring software and drivers are updated and compatible. </p></li><li><p>Validate extracted datasets for completeness and accuracy, ensuring zero data loss or corruption. </p></li><li><p>Format data precisely according to KAHRAMAA requirements.</p></li><li><p>Perform successful uploads/submissions to the KAHRAMAA system and close assigned cases only once data is accepted. </p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's degree in electrical engineering / Electronics.</p></li><li><p>Minimum 5 years of relevant experience in electrical field services, meter reading, or industrial data acquisition. </p></li><li><p>Valid KAHRAMAA certification (preferred).</p></li><li><p>Proficient in using field laptops, meter communication software, and handheld reporting tools. </p></li><li><p>Strong understanding of electrical and water metering and systems; familiar with KAHRAMAA standards. </p></li></ol>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Chef Concierge is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.</span></p><br><p><span>You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader Concierge is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.</span></p><br><br><b>Qualifications:</b><br><ul><li><span>Ideally with a relevant degree or diploma in Hospitality or Tourism management. </span></li><li><span>Minimum 1 year work experience as Team Leader- Concierge.</span></li><li><span>Holder of the 'Clefs d'Or' is an advantage.</span></li><li><span>Good problem solving, organisational and interpersonal skills are a must.</span></li><li><span>Must be eligible to fulfill the statutory requirements to work in Qatar.</span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Reporting structure <br></span><p><strong><u>Reports To:</u></strong></p><br>
<p>Head of Marine Procurement</p><br>
<p><strong><u>Direct Reportees:</u></strong></p><br>
<p>None</p><br>
<p><strong>** PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES **</strong></p><br><br><br>Job Summary and Purpose <br><p>Effectively manage the Marine Procurement activities for specific categories for Nakilat and its JVs (as applicable), including but not limited to contracts’ management and administration, sourcing strategy, performance monitoring and tracking, vendors’ management, etc., aiming at maximizing cost effectiveness and optimize value.</p><br> <br><br>Accountabilities <br><p>Key Accountabilities:</p><br>
<p>1. Manage the end to end contracting activities in an effective and efficient way, enabling Nakilat to enhance returns from spend for goods and services, and improve the performance in terms of cost, quality and overall value on its panel of categories.<br>
2. Plan, develop and implement the entire range of the procurement strategies in alignment with the business objectives.<br>
3. Manage the challenges associated with conflicting priorities and change in demand due to rapid business growth.<br>
4. Optimize existing contracts in terms of efficiency, cost and value, which shall directly have an impact on Marine spend in coordination with Nakilat and the Joint Venture companies.<br>
5. Identify opportunities for synergies, consolidation and standardization engaging JVs, and leverage size and scale, and execute accordingly to realize value through strategic contract and cost management solutions for the respective panel of categories.<br>
6. Obtain End User buy in at all stages of the contracts’ management, to ensure the smooth implementation of contracts.<br>
7. Establish regular KPI’s and suppliers scorecards for respective categories, considering previous experience, lesson learned with focus on continuous improvement.<br>
8. Optimize categories’ suppliers database based on research conducted, internal / external sourcing. <br>
9. Implement and develop an effective supplier relationship approach with vendors, covering performance follow up, Supplier risk management, Supplier improvement plans, etc. <br>
10. Record, follow up and provide answer to the failure of contracted suppliers, monitor incidents (i.e. goods/services not meeting the standard or incorrect goods/services supplied by the vendor), and take required actions. <br>
11. Perform vendors audit at prequalification and evaluation stages to ensure compliance with Nakilat requirement.<br>
12. Manage overall contracting cycle “end to end activities” related to pre-award and post award stags, and administrate the contracts during their entire life, including the issuance, review, and renewal. <br>
13. Evaluate the risk of the contract and ensure that appropriate protections are in place.<br>
14. Provide expert advice on Marine services and goods procurement to related stakeholders for respective categories. <br>
15. Prepare and recommend procurement strategy to the proper TOFA holder, including LTC and GTC, along with the related analysis/evaluation for review and award considerations (based on technical and commercial factors). </p><br>
<br><br>Accountabilities - 2 <br><p>16. Perform regular market analysis and benchmarks on respective categories of goods and services and feedback the outcome to the End User.<br>
17. Implement and support the development of unified policy, processes, and initiatives through adoption of best in class practices to improve cost, quality, delivery of Marine services and goods.<br>
18. Ensure that all activities are done in compliance with existing P&Ps, company code of ethics and business conduct and with relevant regulations.<br>
19. Build and maintain healthy relationships with new and existing suppliers.<br>
Generic Accountabilities:</p><br>
<p>Quality, Health, Safety, & Environment (QHSE):<br>
20. Adhere to all relevant QHSE policies, procedures, instructions, and controls so that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.<br>
Budgets and Plans:<br>
21. Contribute to the development of the Supply department budget, through setting respective categories budget, and monitor its expenditure, while ensuring the optimal utilization of all available resources to protect Nakilat interest.<br>
Others:<br>
22. Ensure that transparency, fairness, and integrity are maintained throughout the complete process.<br>
23. Carry out any other duties as directed by the immediate supervisor.</p><br>
<br><br>Key Result Areas <br><p>• Act as a focal point for matters pertaining to respective categories.<br>
• Maximize the profitability of the Marine spending on respective categories<br>
• Improve the support of the Marine Procurement to the End User under respective categories.<br>
• Secure marine goods and services under respective categories within the required standards (time, quality, cost, etc.)<br>
</p><br>
<br><br>Interactions and Working Relations <br><p><u><strong>Internal :</strong></u><br>
• Contract Holders / Sponsors- Regular interactions with internal stakeholders for the purpose of assessing requirements and developing strategies for high value and high-risk projects.<br>
• Fleet, Legal, Insurance, Finance, SHEQ, Commercial and Treasury Departments /Divisions - Discuss issues which require customized and non-standard solutions <br>
<u><strong>External :</strong></u><br>
• Joint Ventures- For developing common processes and procedures. Potential consolidation to gain benefits from economies of scale.<br>
• Suppliers, external agencies and other third parties – for executing contract related activities including soliciting tenders and negotiations.<br>
</p><br>
<br><br>Qualifications, Experience and Job Skills <br><p><u><strong>Qualifications:</strong></u><br>
• University degree in Procurement and Supply Chain; Law; Business Administration; Engineering (BA and above; Master’s Degree preferred).<br>
• Preferably with membership of CIPS (Chartered Institute of Procurement and Supply)<br>
<u><strong>Experience:</strong></u><br>
• a minimum of 3 years of experience in Marine Procurement, which 1 year should be in a similar role primarily in a well-recognized maritime company.<br>
• Experience in handling contracts for various disciplines with complex procedures and policies.<br>
• Proven experience of vendor management and contract management is required.</p><br>
<p><u><strong>Job Specific Skills:</strong></u><br>
• Knowledge of marine regulation, marine vendors, and preferably LPG environment.<br>
• Proactivity<br>
• Knowledge of standard forms of contract, contracts law and industry best practices on strategic sourcing and contract management<br>
• Ability to analyze and develop compelling business cases and present the same at senior management level<br>
• Strong understanding of Contracts and Procurement principles and end-to-end supply chain management practices and processes<br>
• Strong analytical skill, commercial and financial acumen<br>
• Skilled IT user (MS Office and SAP), preferably having some knowledge in AMOS.<br>
• Strong knowledge and hands-on experience in adopting and implementing global best practices in Supply Chain.<br>
</p><br>
<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span>We are seeking a Site Inspector (Architectural) who will support the
successful delivery of Design & Build interior fit-out projects by
reviewing architectural designs, inspecting site activities, coordinating
technical interfaces and ensuring that all works comply with approved drawings,
project specifications, contractual requirements and applicable Qatar
standards.<br></span></span></p><br><p><b><span><span>Key Responsibilities:</span></span></b></p><br><ul><li><span><span>Review architectural drawings, shop drawings, material submittals, method statements and technical submissions.</span></span></li><li><span><span>Inspect architectural and interior fit-out works, including:</span></span><ul><li><span><span>Partitions and ceilings</span></span></li><li><span><span>Flooring and wall finishes</span></span></li><li><span><span>Doors and glazing</span></span></li><li><span><span>Joinery and furniture</span></span></li><li><span><span>Decorative finishes</span></span></li><li><span><span>Specialist architectural elements</span></span></li></ul></li><li><span><span>Coordinate with the Design & Build contractor, consultants and specialist subcontractors.</span></span></li><li><span><span>Ensure proper integration of architectural, structural and MEP works.</span></span></li><li><span><span>Monitor construction progress, workmanship and compliance with approved designs.</span></span></li><li><span><span>Identify quality deficiencies and issue site observations or Non-Conformance Reports.</span></span></li><li><span><span>Follow up and verify the completion of corrective actions.</span></span></li><li><span><span>Review material samples, mock-ups and prototype installations before full implementation.</span></span></li><li><span><span>Attend inspections, progress meetings and technical coordination meetings.</span></span></li><li><span><span>Prepare inspection reports and construction progress updates.</span></span></li><li><span><span>Verify completed architectural works for interim payment applications.</span></span></li><li><span><span>Assist with the review of variation proposals related to architectural works.</span></span></li><li><span><span>Participate in snagging, de-snagging, testing, commissioning and final handover inspections.</span></span></li><li><span><span>Maintain RFIs, site instructions, inspection requests, quality records and as-built documentation.</span></span></li><li><span><span>Ensure compliance with QCS, Qatar Civil Defense requirements and applicable international standards.</span></span><br></li></ul><br><span>Requirements</span><p><b><span><span>Requirements:</span></span></b></p><br><ul><li><span><span>Bachelor’s Degree in Architecture.</span></span></li><li><span><span>Professional registration is preferred.</span></span></li><li><span><span>Minimum 10 years of experience in architectural design, construction supervision or project management.</span></span></li><li><span><span>Minimum 5 years of experience in high-end commercial office fit-out projects.</span></span></li><li><span><span>Experience in Design & Build contracts is essential.</span></span></li><li><span><span>Qatar experience and familiarity with major corporate office projects are preferred.</span></span></li><li><span><span>Strong knowledge of QCS, Qatar Civil Defense requirements and local authority approval procedures.</span></span></li><li><span><span>Proficiency in AutoCAD and Microsoft Office.</span></span></li><li><span><span>Revit or BIM experience is preferred.</span></span></li><li><span><span>Strong knowledge of joinery, millwork, material inspection, finishes, QA/QC, snagging and handover.</span></span><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span>We are seeking a Site Inspector (Architectural) who will support the
successful delivery of Design & Build interior fit-out projects by
reviewing architectural designs, inspecting site activities, coordinating
technical interfaces and ensuring that all works comply with approved drawings,
project specifications, contractual requirements and applicable Qatar
standards.<br></span></span></p><br><p><b><span><span>Key Responsibilities:</span></span></b></p><br><ul><li><span><span>Review architectural drawings, shop drawings, material submittals, method statements and technical submissions.</span></span></li><li><span><span>Inspect architectural and interior fit-out works, including:</span></span><ul><li><span><span>Partitions and ceilings</span></span></li><li><span><span>Flooring and wall finishes</span></span></li><li><span><span>Doors and glazing</span></span></li><li><span><span>Joinery and furniture</span></span></li><li><span><span>Decorative finishes</span></span></li><li><span><span>Specialist architectural elements</span></span></li></ul></li><li><span><span>Coordinate with the Design & Build contractor, consultants and specialist subcontractors.</span></span></li><li><span><span>Ensure proper integration of architectural, structural and MEP works.</span></span></li><li><span><span>Monitor construction progress, workmanship and compliance with approved designs.</span></span></li><li><span><span>Identify quality deficiencies and issue site observations or Non-Conformance Reports.</span></span></li><li><span><span>Follow up and verify the completion of corrective actions.</span></span></li><li><span><span>Review material samples, mock-ups and prototype installations before full implementation.</span></span></li><li><span><span>Attend inspections, progress meetings and technical coordination meetings.</span></span></li><li><span><span>Prepare inspection reports and construction progress updates.</span></span></li><li><span><span>Verify completed architectural works for interim payment applications.</span></span></li><li><span><span>Assist with the review of variation proposals related to architectural works.</span></span></li><li><span><span>Participate in snagging, de-snagging, testing, commissioning and final handover inspections.</span></span></li><li><span><span>Maintain RFIs, site instructions, inspection requests, quality records and as-built documentation.</span></span></li><li><span><span>Ensure compliance with QCS, Qatar Civil Defense requirements and applicable international standards.</span></span><br></li></ul><br><span>Requirements</span><p><b><span><span>Requirements:</span></span></b></p><br><ul><li><span><span>Bachelor’s Degree in Architecture.</span></span></li><li><span><span>Professional registration is preferred.</span></span></li><li><span><span>Minimum 10 years of experience in architectural design, construction supervision or project management.</span></span></li><li><span><span>Minimum 5 years of experience in high-end commercial office fit-out projects.</span></span></li><li><span><span>Experience in Design & Build contracts is essential.</span></span></li><li><span><span>Qatar experience and familiarity with major corporate office projects are preferred.</span></span></li><li><span><span>Strong knowledge of QCS, Qatar Civil Defense requirements and local authority approval procedures.</span></span></li><li><span><span>Proficiency in AutoCAD and Microsoft Office.</span></span></li><li><span><span>Revit or BIM experience is preferred.</span></span></li><li><span><span>Strong knowledge of joinery, millwork, material inspection, finishes, QA/QC, snagging and handover.</span></span><br></li></ul><br> </div>
Job Description<br><br>Sr. Back Office Sales Coordinator<br><br>Posting Start Date: 8/22/26<br><br>Sales<br><br>Qatar<br><br>Qatar International Cable Company-Mesaieed<br><br>Full Time<br><br>Experienced - over 5 years<br><br>ID: 80764<br><br>WHO ARE WE?<br><br>At Nexans, our global vision is to electrify the future. Within the Group, this means innovating beyond cable to bring differentiation and added value to our customers through innovative services and solutions. With nearly 28,000 employees in 42 countries, the Group is leading the charge towards a new world of electrification that is safer, more sustainable, renewable, decarbonized, and accessible to all.<br><br>Our Distribution & Uses business group provides reliable cabling systems and smart energy solutions, including electrical accessories, to make buildings and power grids more efficient, people-oriented, and sustainable.<br><br>WELCOME TO THE TEAM<br><br>Our story began in 2008 as a joint venture between Nexans and Al Mirqab Capital, fully managed by Nexans. We have been involved in many of Qatar’s most ambitious projects for well-known end users such as Kahramaa, Qatar Rail, Qatar Energy, Qatar Foundation, and many others.<br><br>Our plant is among the most advanced Nexans factories in the Middle East and North Africa region. As a worldwide leader in cabling solutions, Nexans has transferred its technology and expertise to QICC. We are extremely proud to contribute to the rapid development of Qatar’s economy in alignment with Qatar National Vision 2030.<br><br>To support the continued development and operations of the company, we are looking to fill the position of Senior Back Office Sales Coordinator within the Sales Department.<br><br>GETTING TO KNOW YOUR ROLE<br><br>The Senior Back Office Sales Coordinator provides comprehensive operational and administrative support to the Sales function.<br><br>The role manages the sales process from the receipt of customer inquiries through quotation and tender preparation, order processing, delivery coordination, payment follow-up, document control, and after-sales support.<br><br>The position works closely with Front Office Sales, customers, and internal departments to ensure that commercial activities are completed accurately, efficiently, and on time.<br><br>MAKING AN IMPACT<br><br>Review customer technical specifications and prepare Sales Inquiry Sheets for submission to the Technical Department. Coordinate with Finance on price-list updates and prepare commercial offers with all required supporting documents. Ensure that bids, estimates, quotations, and tenders are complete, accurate, properly documented, and submitted on time. Work closely with the Technical and Sales teams to maintain updated price lists. Prepare customer qualification files, vendor-registration documents, brochures, and other commercial documentation. Coordinate document-control activities for customer inquiries, tenders, contracts, sales orders, and project correspondence. Ensure proper document filing, version control, traceability, confidentiality, and timely retrieval. Collect and analyze the reasons for quotations and tenders being won or lost. Prepare relevant commercial reports and provide feedback to the Sales team. Use sales tools and systems effectively to record, monitor, and track opportunities, quotations, orders, and customer commitments. Prepare sales orders, invoices, credit-limit requests, and other related documentation. Coordinate delivery arrangements and follow up on customer payment collection. Maintain accurate and updated project and order-status records. Communicate progress, risks, assumptions, and decisions to the Sales team and customers. Establish and maintain effective relationships with customers, including customers within the Oil & Gas sector. Ensure compliance with customer-specific documentation, tendering, vendor-registration, and commercial requirements. Provide a positive customer experience throughout the quotation, order, delivery, and after-sales process. Perform any other related duties as may be assigned.<br><br>What You Bring To The Job<br><br>University or college degree in Engineering, Business, Marketing, Accounting, or a related discipline. Document Control certification is required. Minimum of 3–5 years of experience in Sales Back Office, Sales Coordination, Tendering, or Commercial Support. Relevant experience working in a manufacturing or industrial environment is preferred. Experience supporting and coordinating the requirements of Oil & Gas sector customers. Knowledge of tender preparation, vendor registration, sales-order processing, and document-control requirements. Fluent written and spoken English. Excellent communication, business-writing, presentation, and interpersonal skills. Proficiency in Microsoft Office applications, particularly Word, Excel, Power Point, and Outlook. Familiarity with ERP, CRM, or document-management systems is an advantage. Strong analytical, reporting, coordination, and follow-up skills. High level of accuracy, attention to detail, organization, and document-control discipline. Ability to manage multiple priorities, meet deadlines, and work effectively under pressure. High degree of confidentiality, professionalism, sound judgment, and discretion. Proactive, customer-focused, collaborative, and solutions-oriented approach. Ability to work effectively with customers and stakeholders across all levels of the organization.<br><br>WHY WORK WITH US?<br><br>Professional and personal development opportunities. Dynamic, multidisciplinary, and international work environment. Opportunities to work with experienced professionals across the Nexans Group. A culture that empowers employees to develop their potential. Internal mobility opportunities that support professional and personal growth. Workmen’s compensation insurance and private medical insurance. Other benefits in accordance with QICC policy and Qatar Labour Law.
Application Deadline: 31 August 2026Department: Food & Beverage Location: Qatar - Doha<br><br>Description<br><br>The Restaurant Supervisor oversees daily shift operations to ensure high-quality food service, guest satisfaction, and staff efficiency. This role bridges the gap between front-line staff and upper management, handling immediate customer needs, directing team members, and maintaining safety and service standards.<br><br>Key Responsibilities<br><br>Shift Management & Customer Service<br><br>Supervise front-of-house (FOH) staff during daily shifts, ensuring smooth dining room operations.<br><br>Resolve customer complaints and service issues with speed and a positive attitude.<br><br>Monitor service speed, food presentation, and table turnover to maintain high standards.<br><br>Assist with opening and closing procedures, including cash handling, safe drops, and securing the building.<br><br>Team Leadership & Training<br><br>Assign daily side-work, stations, and shift duties to servers, hosts, and bussers.<br><br>Train new hires on service protocols, menu items, and point-of-sale (POS) systems.<br><br>Provide real-time feedback and coaching to team members during service.<br><br>Cover floor positions (serving, hosting, or expediting) when the restaurant is busy or short-staffed.<br><br>Operations & Compliance<br><br>Ensure full compliance with food safety, sanitation, and alcohol service regulations.<br><br>Monitor inventory levels of front-of-house supplies and report shortages to the Restaurant Manager.<br><br>Review employee timecards, manage shift cuts based on labor targets, and handle call-outs.<br><br><br><br>Skills, Knowledge and Expertise<br><br><br>Experience: 1–3 years of experience in a high-volume restaurant environment (server, bartender, or team lead experience preferred).<br><br><br>Skills: Strong communication, conflict resolution, and basic math skills for handling cash registers and drawer reconciliations.<br><br><br>Technical: Familiarity with restaurant POS systems and scheduling software.<br><br><br>Physical: Ability to stand and walk for long periods (8+ hours) and lift up to 30 lbs.<br><br><br>Certifications: Local food handler and responsible alcohol service certifications (e.g., Serv Safe) are typically required.
Application Deadline: 31 August 2026Department: Food & Beverage Location: Qatar - Doha<br><br>Description<br><br>The Restaurant Supervisor oversees daily shift operations to ensure high-quality food service, guest satisfaction, and staff efficiency. This role bridges the gap between front-line staff and upper management, handling immediate customer needs, directing team members, and maintaining safety and service standards.<br><br>Key Responsibilities<br><br>Shift Management & Customer Service<br><br>Supervise front-of-house (FOH) staff during daily shifts, ensuring smooth dining room operations.<br><br>Resolve customer complaints and service issues with speed and a positive attitude.<br><br>Monitor service speed, food presentation, and table turnover to maintain high standards.<br><br>Assist with opening and closing procedures, including cash handling, safe drops, and securing the building.<br><br>Team Leadership & Training<br><br>Assign daily side-work, stations, and shift duties to servers, hosts, and bussers.<br><br>Train new hires on service protocols, menu items, and point-of-sale (POS) systems.<br><br>Provide real-time feedback and coaching to team members during service.<br><br>Cover floor positions (serving, hosting, or expediting) when the restaurant is busy or short-staffed.<br><br>Operations & Compliance<br><br>Ensure full compliance with food safety, sanitation, and alcohol service regulations.<br><br>Monitor inventory levels of front-of-house supplies and report shortages to the Restaurant Manager.<br><br>Review employee timecards, manage shift cuts based on labor targets, and handle call-outs.<br><br><br><br>Skills, Knowledge and Expertise<br><br><br>Experience: 1–3 years of experience in a high-volume restaurant environment (server, bartender, or team lead experience preferred).<br><br><br>Skills: Strong communication, conflict resolution, and basic math skills for handling cash registers and drawer reconciliations.<br><br><br>Technical: Familiarity with restaurant POS systems and scheduling software.<br><br><br>Physical: Ability to stand and walk for long periods (8+ hours) and lift up to 30 lbs.<br><br><br>Certifications: Local food handler and responsible alcohol service certifications (e.g., Serv Safe) are typically required.
Application Deadline: 31 August 2026Department: Food & Beverage Location: Qatar - Doha<br><br>Description<br><br>The Restaurant Supervisor oversees daily shift operations to ensure high-quality food service, guest satisfaction, and staff efficiency. This role bridges the gap between front-line staff and upper management, handling immediate customer needs, directing team members, and maintaining safety and service standards.<br><br>Key Responsibilities<br><br>Shift Management & Customer Service<br><br>Supervise front-of-house (FOH) staff during daily shifts, ensuring smooth dining room operations.<br><br>Resolve customer complaints and service issues with speed and a positive attitude.<br><br>Monitor service speed, food presentation, and table turnover to maintain high standards.<br><br>Assist with opening and closing procedures, including cash handling, safe drops, and securing the building.<br><br>Team Leadership & Training<br><br>Assign daily side-work, stations, and shift duties to servers, hosts, and bussers.<br><br>Train new hires on service protocols, menu items, and point-of-sale (POS) systems.<br><br>Provide real-time feedback and coaching to team members during service.<br><br>Cover floor positions (serving, hosting, or expediting) when the restaurant is busy or short-staffed.<br><br>Operations & Compliance<br><br>Ensure full compliance with food safety, sanitation, and alcohol service regulations.<br><br>Monitor inventory levels of front-of-house supplies and report shortages to the Restaurant Manager.<br><br>Review employee timecards, manage shift cuts based on labor targets, and handle call-outs.<br><br><br><br>Skills, Knowledge and Expertise<br><br><br>Experience: 1–3 years of experience in a high-volume restaurant environment (server, bartender, or team lead experience preferred).<br><br><br>Skills: Strong communication, conflict resolution, and basic math skills for handling cash registers and drawer reconciliations.<br><br><br>Technical: Familiarity with restaurant POS systems and scheduling software.<br><br><br>Physical: Ability to stand and walk for long periods (8+ hours) and lift up to 30 lbs.<br><br><br>Certifications: Local food handler and responsible alcohol service certifications (e.g., Serv Safe) are typically required.
Primary Purpose Of The Job<br><br>Provide managerial and technical leadership to the discipline engineering team, serving as the Discipline Technical Authority on behalf of the VP Directorate of Qatar Energy. Accountable for delivering design and engineering services across all stages of project development for VP-sponsored projects, as well as providing ad‑hoc technical support when required. Ensure the technical quality, integrity, and alignment of all engineering deliverables with project objectives related to safety, schedule, and cost. Oversee and develop the discipline’s technical competency framework, supporting progression from new graduate engineers to the highest-level Technical Authority.<br><br>Required Experience And Skills<br><br>Over 20 years of relevant post‑graduate experience, including 15 years in the Oil & Gas industry, with five years in proven leadership roles. As the discipline competence pool manager, lead the development and administration of the technical authority allocation process to ensure consistent delivery of high‑quality technical services. Hold accountability for approving and endorsing designs and technical deviations—through designated Technical Authorities—in alignment with established and approved standards. Ensure the continuous development of competencies and technical skills within the discipline. Oversee the planning and timely deployment of resources, coordinating closely with the Engineering Services Division to meet the needs of Project Managers, project teams, and end users. Lead discipline-related studies and design activities, ensuring technical adequacy, compliance with standards, and the evaluation of alternative solutions that best address end‑user requirements. Provide authoritative technical input into project execution strategies to ensure alignment with discipline-specific and overarching technical requirements. Establish and sustain a comprehensive program that guarantees expert in‑house discipline engineering support throughout all project phases. Serve as the owner of Qatar Energy’s discipline standards within the area of control, ensuring effective implementation of technical assurance and standardization processes, and providing oversight of engineering resources to maintain full compliance. Additionally, hold accountability for the technical approval of discipline-related vendors for inclusion in the Preferred Vendor List (PVL) and for endorsing vendor deviations. Ensure that all Instrumentation and Telecom technical elements across project scopes comply with approved codes, standards, and regulatory requirements. Identify and define training and development needs for the discipline skill pool at all levels, including development pathways for Qatari Engineers.<br><br>Educational Qualifications<br><br>Bachelor's degree in discipline engineering. Chartered Engineer status or post graduate degree in relevant discipline.
We are seeking an experienced and highly motivated System Test Manager to lead our testing team and ensure the delivery of high-quality software products. The ideal candidate will plan, coordinate, and oversee all testing activities, define effective test strategies, and manage resources to meet project timelines and quality standards, including support during night and after-office hours when required.<br><br>Key Responsibilities<br><br> Develop, implement, and maintain comprehensive test strategies, plans, and processes aligned with project requirements and business objectives. Lead, mentor, and manage a team of testers to ensure high productivity, quality, and motivation. Collaborate closely with project manager, software manager, and stakeholders to clarify requirements and define testing scope. Oversee test execution across all phases including functional, regression, integration, performance, and user acceptance testing. Define, monitor, and report key testing metrics, providing regular updates on progress, quality, and risks to senior management. Identify, assess, and mitigate risks related to software releases and deployments. Manage test environments, tools, and automation frameworks to enhance testing efficiency and coverage. Ensure compliance with industry standards and internal quality policies. Drive continuous improvement in testing processes through feedback and retrospectives. Coordinate testing activities with external vendors or partners when applicable. Provide support for night and after-office hour testing activities as required.<br><br>Requirements<br><br>Required Skills and Qualifications:<br><br> Bachelor’s degree in Computer Science, Information Technology, or a related field. At least 15 years of experience in software testing and quality assurance, with a minimum of 10 years in a managerial role leading end-to-end testing for large-scale projects in both Agile and Waterfall environments. Experience in large scale projects testing and commissioning in the transport/traffic management domain (especially enterprise-wide Traffic Management System related) would be advantageous. Strong knowledge of software development lifecycle (SDLC) and testing methodologies (Agile, Waterfall). Hands-on experience with test management tools (e.g., JIRA, Test Rail), automation tools (e.g., Selenium, UFT), and defect tracking systems. Proven experience in vendor/partner collaboration and effective stakeholder management. Deep expertise in test management practices and methodologies. Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving capabilities. Ability to manage multiple projects and priorities in a fast-paced environment. Familiarity with performance testing is a plus.
We are seeking an experienced and highly motivated System Test Manager to lead our testing team and ensure the delivery of high-quality software products. The ideal candidate will plan, coordinate, and oversee all testing activities, define effective test strategies, and manage resources to meet project timelines and quality standards, including support during night and after-office hours when required.<br><br>Key Responsibilities<br><br> Develop, implement, and maintain comprehensive test strategies, plans, and processes aligned with project requirements and business objectives. Lead, mentor, and manage a team of testers to ensure high productivity, quality, and motivation. Collaborate closely with project manager, software manager, and stakeholders to clarify requirements and define testing scope. Oversee test execution across all phases including functional, regression, integration, performance, and user acceptance testing. Define, monitor, and report key testing metrics, providing regular updates on progress, quality, and risks to senior management. Identify, assess, and mitigate risks related to software releases and deployments. Manage test environments, tools, and automation frameworks to enhance testing efficiency and coverage. Ensure compliance with industry standards and internal quality policies. Drive continuous improvement in testing processes through feedback and retrospectives. Coordinate testing activities with external vendors or partners when applicable. Provide support for night and after-office hour testing activities as required.<br><br>Requirements<br><br>Required Skills and Qualifications:<br><br> Bachelor’s degree in Computer Science, Information Technology, or a related field. At least 15 years of experience in software testing and quality assurance, with a minimum of 10 years in a managerial role leading end-to-end testing for large-scale projects in both Agile and Waterfall environments. Experience in large scale projects testing and commissioning in the transport/traffic management domain (especially enterprise-wide Traffic Management System related) would be advantageous. Strong knowledge of software development lifecycle (SDLC) and testing methodologies (Agile, Waterfall). Hands-on experience with test management tools (e.g., JIRA, Test Rail), automation tools (e.g., Selenium, UFT), and defect tracking systems. Proven experience in vendor/partner collaboration and effective stakeholder management. Deep expertise in test management practices and methodologies. Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving capabilities. Ability to manage multiple projects and priorities in a fast-paced environment. Familiarity with performance testing is a plus.
<p>The Test & Commissioning Manager is responsible for planning, managing, and executing testing and commissioning activities for smart city software platforms and associated field hardware deployments. This role leads internal testers and external vendors to ensure integrated systems are delivered on time, meet quality standards, and comply with technical and regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><p><strong>Test & Commissioning Management</strong></p><ul><li>Develop and execute test and commissioning strategies for smart city applications, platforms, and site hardware.</li><li>Plan system integration testing (SIT), user acceptance testing (UAT), and site acceptance testing (SAT).</li><li>Define test plans, test cases, procedures, and acceptance criteria.</li><li>Ensure end-to-end validation of software, hardware, network, and IoT integrations.</li></ul><p><strong>Team & Vendor Leadership</strong></p><ul><li>Lead, mentor, and manage a team of testers and commissioning engineers.</li><li>Coordinate and supervise third-party vendors and system integrators.</li><li>Assign tasks, track progress, and ensure timely delivery of testing activities.</li><li>Act as the primary point of contact for testing and commissioning across stakeholders.</li></ul><p><strong>Smart City Software & Hardware Testing</strong></p><ul><li>Oversee testing of smart city applications such as Building Management System, Traffic management, Surveillance, Lighting, Utilities, Parking, command & control platforms, and analytics dashboards.</li><li>Manage commissioning of site hardware including sensors, cameras, controllers, communication devices, and edge equipment.</li><li>Ensure seamless integration between field devices, backend systems, and cloud platforms.</li></ul><p><strong>Quality, Risk & Issue Management</strong></p><ul><li>Identify defects, risks, and non-conformities; ensure proper tracking and resolution.</li><li>Work closely with development, deployment, and operations teams to resolve issues.</li><li>Ensure compliance with project specifications, safety standards, and regulatory requirements.</li></ul><p><strong>Documentation & Reporting</strong></p><ul><li>Prepare commissioning reports, test results, punch lists, and sign-off documents.</li><li>Maintain detailed documentation for testing procedures and outcomes.</li><li>Provide regular status updates to project managers and senior stakeholders.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Engineering, Computer Science, Electronics, IT, or related field.</li><li>8+ years of experience in testing and commissioning, system integration, or large-scale technology projects.</li><li>Strong experience with smart city systems, IoT platforms, or large enterprise software .</li><li>Hands-on knowledge of software testing methodologies (SIT, UAT, regression, performance).</li><li>Experience with field hardware commissioning and site deployments.</li><li>Proven ability to manage cross-functional teams and external vendors .</li><li>Strong understanding of networking, APIs, databases, and system integrations.</li><li>Excellent communication, coordination, and documentation skills.</li><li>Experience working on government or municipal smart city projects.</li><li>Familiarity with cloud platforms, SCADA, GIS, CCTV, or IoT frameworks.</li><li>Certification in testing, project management, or commissioning is a plus.</li></ul><p><strong>Key Competencies</strong></p><ul><li>Leadership & decision-making</li><li>Problem-solving & analytical thinking</li><li>Stakeholder coordination</li><li>Attention to detail</li><li>Ability to work in dynamic, multi-site environments</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><span>Role Purpose</span></b><span><br> The Test & Commissioning Manager is responsible for planning, managing, and
executing testing and commissioning activities for smart city software
platforms and associated field hardware deployments. This role leads internal
testers and external vendors to ensure integrated systems are delivered on
time, meet quality standards, and comply with technical and regulatory
requirements.</span></p><br><p><b><span>Key Responsibilities</span></b><br></p><br><p><b><span>Test
& Commissioning Management</span></b><br></p><br><ul><li><span>Develop and execute test and commissioning strategies for smart city applications, platforms, and site hardware.</span><br></li><li><span>Plan system integration testing (SIT), user acceptance testing (UAT), and site acceptance testing (SAT).</span><br></li><li><span>Define test plans, test cases, procedures, and acceptance criteria.</span><br></li><li><span>Ensure end-to-end validation of software, hardware, network, and IoT integrations.</span><br></li></ul><p><b><span>Team
& Vendor Leadership</span></b><br></p><br><ul><li><span>Lead, mentor, and manage a team of testers and commissioning engineers.</span><br></li><li><span>Coordinate and supervise third-party vendors and system integrators.</span><br></li><li><span>Assign tasks, track progress, and ensure timely delivery of testing activities.</span><br></li><li><span>Act as the primary point of contact for testing and commissioning across stakeholders.</span><br></li></ul><p><b><span>Smart
City Software & Hardware Testing</span></b><br></p><br><ul><li><span>Oversee testing of smart city applications such as Building Management System, Traffic management, Surveillance, Lighting, Utilities, Parking, command & control platforms, and analytics dashboards.</span><br></li><li><span>Manage commissioning of site hardware including sensors, cameras, controllers, communication devices, and edge equipment.</span><br></li><li><span>Ensure seamless integration between field devices, backend systems, and cloud platforms.</span><br></li></ul><p><b><span>Quality,
Risk & Issue Management</span></b><br></p><br><ul><li><span>Identify defects, risks, and non-conformities; ensure proper tracking and resolution.</span><br></li><li><span>Work closely with development, deployment, and operations teams to resolve issues.</span><br></li><li><span>Ensure compliance with project specifications, safety standards, and regulatory requirements.</span><br></li></ul><p><b><span>Documentation
& Reporting</span></b><br></p><br><ul><li><span>Prepare commissioning reports, test results, punch lists, and sign-off documents.</span><br></li><li><span>Maintain detailed documentation for testing procedures and outcomes.</span><br></li><li><span>Provide regular status updates to project managers and senior stakeholders.</span><br></li></ul><br><span>Requirements</span><p><b><span>Required
Skills & Qualifications</span></b><br></p><br><ul><li><span>Bachelor’s degree in Engineering, Computer Science, Electronics, IT, or related field.</span><br></li><li><span>8+ years of experience in testing and commissioning, system integration, or large-scale technology projects.</span><br></li><li><span>Strong experience with <b>smart city systems, IoT platforms, or large enterprise software</b>.</span><br></li><li><span>Hands-on knowledge of <b>software testing methodologies</b> (SIT, UAT, regression, performance).</span><br></li><li><span>Experience with <b>field hardware commissioning</b> and site deployments.</span><br></li><li><span>Proven ability to manage <b>cross-functional teams and external vendors</b>.</span><br></li><li><span>Strong understanding of networking, APIs, databases, and system integrations.</span><br></li><li><span>Excellent communication, coordination, and documentation skills.</span><br></li></ul><p><b><span>Preferred
Qualifications</span></b><br></p><br><ul><li><span>Experience working on government or municipal smart city projects.</span><br></li><li><span>Familiarity with cloud platforms, SCADA, GIS, CCTV, or IoT frameworks.</span><br></li><li><span>Certification in testing, project management, or commissioning is a plus.</span><br></li></ul><p><b><span>Key
Competencies</span></b><br></p><br><ul><li><span>Leadership & decision-making</span><br></li><li><span>Problem-solving & analytical thinking</span><br></li><li><span>Stakeholder coordination</span><br></li><li><span>Attention to detail</span><br></li><li><span>Ability to work in dynamic, multi-site environments</span><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Digital Workspace Officer (ITSD) in Venezuela is responsible for providing frontline support for workplace technologies, end-user devices, collaboration tools, and digital employee services. The role ensures timely issue resolution, supports onboarding/offboarding processes, maintains compliance standards, and assists in improving workplace productivity through reliable IT support services</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br>1. Frontline User Support
<ul>
<li>Provide first-line support for digital workspace tools, devices, accounts, and productivity platforms.</li>
<li>Resolve common incidents and service requests promptly.</li>
<li>Escalate unresolved issues with proper documentation.</li>
</ul>
2. Device & Workspace Setup
<ul>
<li>Prepare laptops, desktops, mobile devices, and workplace tools for new users.</li>
<li>Support device refresh, replacements, and asset handling activities.</li>
<li>Ensure readiness of workplace technology assets.</li>
</ul>
3. Access Provisioning
<ul>
<li>Assist onboarding and offboarding through user account setup and removal.</li>
<li>Support password resets and access-related requests.</li>
<li>Follow approved identity management controls.</li>
</ul>
4. Collaboration Tools Support
<ul>
<li>Support users on Teams, Outlook, SharePoint, OneDrive, and related platforms.</li>
<li>Provide guidance on effective use of workplace applications.</li>
<li>Maintain service continuity for collaboration tools.</li>
</ul>
5. Compliance & Asset Control
<ul>
<li>Ensure hardware and software usage follows company standards.</li>
<li>Record inventory movements and report non-compliance issues.</li>
<li>Support audit and governance checks.</li>
</ul><br><br><u><b>Job Responsibilities 2</b></u>
<br>6. Automation Support
<ul>
<li>Assist in implementing self-service tools, chatbots, and automated workflows.</li>
<li>Identify repetitive manual tasks for process improvement.</li>
<li>Support smarter workplace service delivery.</li>
</ul>
7. User Guidance & Communication
<ul>
<li>Provide user guidance, how-to support, and training assistance.</li>
<li>Maintain professional communication with employees at all levels.</li>
<li>Promote positive employee technology experience.</li>
</ul>
8. Service Reporting & Improvement
<ul>
<li>Update tickets accurately and maintain service records.</li>
<li>Share recurring issues and improvement ideas with supervisors.</li>
<li>Contribute to continuous enhancement of support operations.</li>
</ul><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Workplace Tools: Basic knowledge of Microsoft 365 and collaboration platforms.</p><br>
<p>Troubleshooting Ability: Good diagnostic and problem-solving capability.</p><br>
<p>Device Support: Understanding of laptops, desktops, mobile devices, and peripherals.</p><br>
<p>Service Discipline: Good ticket management and follow-up practices.</p><br>
<p>Communication Skills: Strong user support and teamwork capability.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>IT Support Experience: Minimum 1–3 years in helpdesk, desktop support, or workplace technology support.</p><br>
<p>End User Services: Experience handling user devices, tickets, and workplace tools.</p><br>
<p>Service Mindset: Experience in customer-focused support environments.</p><br>
<p>Currently based in <strong>Caracas, Venezuela</strong>, with authorization to work locally.</p><br>
<p>Strong understanding of the Venezuelan market and local business environment.</p><br>
<p>Fluent in <strong>Spanish and English</strong> (spoken and written).</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Applications Systems Architecture L3<br>Help Desk Hardware Support L3<br>IT Security L3<br>Leadership<br>Quality<br>Resilience<br>Service Level Agreements L3<br>Ticket Management L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br>Professional Qualification in Information Technology or any Related Technical Certificates<br><br><br><br>
</div>
<p>Lead and optimize daily front office operations, creating seamless check-in and check-out experiences that delight our guests Empower and inspire your front desk team to deliver exceptional service while maintaining our brand standards and operational excellence Champion a guest-first mindset by thoughtfully addressing inquiries, concerns, and special requests with genuine care and quick action Collaborate across departments to create memorable guest experiences and exceed satisfaction goals Strategically manage room inventory and reservations to maximize occupancy while maintaining operational efficiency</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Front office supervisory or leadership experience (or equivalent experience demonstrating readiness to lead)</li><li>Strong communication and interpersonal skills with genuine confidence in guest and team interactions</li><li>Proven ability to lead, inspire, and develop team members</li><li>Proficiency with Opera PMS (or quick ability to master our PMS)</li><li>Solution-oriented mindset with strong attention to detail</li><li>Passion for exceptional guest experiences and building accountable, collaborative teams</li></ul>