UI developer Jobs

Your day to day<br><br>Be fully conversant with all hotel facilities and services. To process check-in and check-out according to the hotel policies and procedures. To complete the guest’s registration form and ensure all details are accurately captured. Courteously and promptly handle all reservations enquiries on phone, emails, etc. Act on flags and special requests. Membership Enrolment to offered at any point of contact for non-member Guest. Ensure all guest complaints are dealt with immediately, then followed up according to the procedures and all complaints registered in the logbook. Supervise the lobby area to ensure they are tidy at all times, including in house music. Report and follow up on any defects and technical faults in the public areas. Ensure that Maximum Courtesy calls given to arrivals and in House to ensure of Guests Satisfaction and record it in PMS. Maintain detailed awareness or information regarding arrivals, their accommodation requirements, special needs and expected departures of the day. Follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices. Prepare all records connected with pre-registration for VIP, extended stays and repeat guests. Makes morning/evening rounds in the hotel to know of any positive or negative feedback from the guests and reports them to management. Actual selling of hotel facilities and special events. Answer queries on house facilities and places of tourist interest. Assure accountability for cash float issued. Maintain confidentiality with regard to guest's personal information. Provide assistance to guests on all matters relating to their stay. Act on any complaint received.<br><br>What We Need From You<br><br>RESPONSIBLE BUSINESS<br><br>Possess a thorough knowledge of operations, cashiering and telephone policies and procedures. Prepare room discrepancy report and ensure a double checking is made with housekeeping and change of status. Communicate all departures to housekeeping promptly Ensure that all irregularities are reported to your immediate supervisor. Report Metal & Master keys not retrieved or lost to Front Office Manager<br><br>FINANCIAL RETURN<br><br>To ensure that the hotel’s credit and payment policy is adhered at all times. Maintain cash float & reconcile daily Follow up payment of in-house accounts.<br><br>PEOPLE<br><br>Oversee work performance of new GSAs when it comes to posting, audit and cash balance reporting. Help train new hires on-the-job-trainees (On the Job Training) and cross-trainees in the front office department.<br><br>GENERAL<br><br>Communicate effectively with all other departments. Attend meetings, training sessions and any other required meeting or training session. Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations. Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager. All client requests are acted on and in accordance with service standards. Maintains a professional and organised work environment Guest satisfaction feedback. Accuracy of work, cash handling and financial. Personal presentation and commitment to the company's core values.<br><br>What We Need From You<br><br>PERSONAL CHARACTERISTIC<br><br>Education<br><br>High School or Bachelor Degree in Hotel and Restaurant Management or Tourism or any Formal hospitality qualifications, desirable<br><br>Experience<br><br>Previous hotel front desk experience<br><br>Technical/ Skills<br><br>Competent Word, Excel, Power Point and hotel PMSCompetent Oral and Written English Communication Skills Strong organisational and work co-ordinating skills to handle multiple assignments and projects<br><br>Personal Attributes<br><br>‘Can do’ attitude and a high level of energy Self-motivated and able to manage with strong initiative Professionally groomed Able to work under pressure and on shift schedule<br><br>Adaptable to change<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Job description:<br><br>Job Purpose Provide input to edit Operations Group procedures, standing instructions and assessment packages for clarity, consistency of presentation and adherence to Company competency assurance standards. Reporting and Relationships - I Reports to Procedures Lead. Internal Frequent contact with Technical Writers and with Operations, Maintenance, Engineering and Projects and other departments as required. External Periodic contact with contractors, vendors, and third-party service providers. Job Context & Major Challenge(s) - I Role is primarily concerned with presenting complex technical instructions clearly and concisely to enable end users at all levels to perform their jobs safely and efficiently. Major challenges with the role include: (1) Ensuring that operations and maintenance procedures and assessment packages are user-friendly, accurate and tailored to a variety of end users, (2) Ensuring complex content adheres to company safety standards and is formatted consistently, (3) Processing a large volume of diverse and technically complex information across a multi-venture and multi-operator environment. Key Job Accountabilities - I Develop all required documentation in accordance with established Company policies and procedures, oil/gas industry and international standards and ISO 9000 & 14000 requirements. Review Operations Policies and Procedures (P&Ps) for errors regarding grammar, punctuation, and/or spelling. Check the copy for readability and style and ensure procedures and other technical documentation adhere to Company editorial policy and Qatar Energy LNG standards. Ensure precision, simplicity, clarity, and consistency of language and style in Operations documents Suggest revisions to vocabulary, phrasing, syntax, and paragraph order to improve clarity or accuracy. Research and confirm sources for Technical Writers. Verify facts, dates, and statistics cited within procedures and arranges page layouts of procedures and other documentation. Key Job Accountabilities - II Proofread Operations and Maintenance procedure and assessment packages in accordance with established Company competency assurance standards. Participate in the identification of operating areas requiring technical change or alteration to meet varying operating conditions. Determine impact on plant documentation, develop solutions and ensure concerned personnel receive the required training. Work closely with the QGMS - Documents Section to prepare and maintain standardized documentation layout and display for intranet portals. Mentor Technical Writers by developing writing guides. <br><br>Profile description:<br><br> Qualifications Bachelor’s degree in Communications, English Literature, Journalism or Science. Knowledge and/or Experience - I 6 years’ diversified experience writing and editing Oil and Gas operations procedure including 3 years’ experience as a technical author. Self-starter with the ability to anticipate and execute changes as required. Technical and Business Skills - I Excellent English communications skills, verbal and written. Extensive knowledge of MS Office suite (Excel, Word, Power Point) and MS Share Point. Familiarity with electronic publishing, graphics, web design, and multimedia production. Advanced organizational and planning skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job PLATFORM LEAD - DEMAND DELIVERY (BANKING) <p>Role Summary</p><br> <p>The Platform Lead owns end-to-end coordination of IT initiatives and acts as the primary interface between business stakeholders and IT. The role is accountable for translating business demand into a prioritized, governed delivery roadmap aligned to strategic objectives.</p><br> <p>Key Responsibilities</p><br> <ul> <li>Lead engagement with business stakeholders to capture, clarify, and consolidate IT demand.</li> <li>Ensure all demand aligns with strategic objectives and transformation priorities.</li> <li>Drive the Annual Planning &amp; Review (APR) and Quarterly Planning &amp; Review (QPR) cycles, including demand consolidation, prioritization workshops, roadmap development, and capacity planning.</li> <li>Own development and ongoing maintenance of the IT demand backlog.</li> <li>Coordinate governance forums to support prioritization and decision-making.</li> <li>Provide oversight of delivery progress, risks, dependencies, and overall portfolio health, reporting to leadership.</li> </ul> <p>Required Experience &amp; Skills</p><br> <ul> <li>Minimum 5 years' experience in IT platform or product management within financial services, investment management, or government.</li> <li>Proven experience developing strategic platform roadmaps and translating business requirements into delivery plans.</li> <li>Strong demand management, prioritization, and governance capability.</li> </ul> <p>Preferred / Advantageous</p><br> <ul> <li>Hands-on ServiceNow SPM experience.</li> </ul> <p>Certifications</p><br> <ul> <li>PMP, CSPO, or SAFe certification is advantageous.</li> </ul> <p>Success Criteria</p><br> <ul> <li>IT4IT demand backlog maintained, validated, and continuously updated.</li> <li>APR/QPR deliverables completed on time with approved prioritization outcomes.</li> <li>Regular portfolio oversight and reporting provided to leadership.</li></ul> <p>Vertical:</p><br> <p>Technology</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Legal Counsel is responsible for providing practical, commercially focused legal advice and support to United Developers and its affiliated entities. The role will assist in managing the company’s legal affairs, reviewing and drafting contracts, ensuring compliance with applicable laws and regulations, mitigating legal risks, and supporting business operations across real estate development, property management, retail, leasing, hospitality, entertainment, procurement, and corporate functions.</span></p><br> <p><span>The Legal Counsel will work closely with internal departments, external legal advisers, government authorities, tenants, contractors, consultants, suppliers, and other stakeholders to protect the company’s legal and commercial interests.</span></p><br> <p><span>KEY RESPONSIBILITIES &amp; ACCOUNTABILITIES:</span></p><br> <p><span>Legal Advisory and Risk Management</span></p><br> <ul> <li><span>Provide timely and practical legal advice to management and departments on corporate, commercial, real estate, leasing, employment, procurement, construction, and operational matters.</span></li> <li><span>Identify potential legal risks associated with business activities and recommend appropriate mitigation measures.</span></li> <li><span>Interpret applicable laws, regulations, contractual obligations, and internal policies.</span></li> <li><span>Advise management on the legal implications of proposed business decisions, projects, transactions, and operational initiatives.</span></li> <li><span>Monitor changes in applicable laws and regulations and communicate relevant updates to stakeholders.</span></li> <li><span>Advise on emerging legal and contractual requirements, including ESG and sustainability matters, where relevant to the Group.</span></li> <li><span>Operate within the Group’s Delegation of Authority, escalating to the Chief Executive Officer any matter that exceeds defined value, risk, or reputational thresholds.</span></li> </ul> <p><span>Contract Drafting and Review</span></p><br> <ul> <li><span>Draft, review, negotiate, and amend a wide range of commercial agreements, including:</span> <ul> <li><span>Lease and tenancy agreements</span></li> <li><span>Concession and retail agreements</span></li> <li><span>Service and maintenance agreements</span></li> <li><span>Supply and procurement contracts</span></li> <li><span>Consultancy agreements</span></li> <li><span>Construction and fit-out agreements</span></li> <li><span>Non-disclosure agreements</span></li> <li><span>Memoranda of understanding</span></li> <li><span>Sponsorship and marketing agreements</span></li> <li><span>Event and entertainment agreements</span></li> <li><span>Technology and software agreements</span></li> <li><span>Employment-related documents</span></li> <li><span>Hotel management, franchise, and brand-licensing agreements</span></li> <li><span>Insurance policies, renewals, and claims documentation</span></li> </ul> </li> <li><span>Ensure that contracts adequately protect the company’s commercial and legal interests.</span></li> <li><span>Maintain standard legal templates and recommend updates based on business requirements and legal developments.</span></li> <li><span>Lead or support departments in contract negotiations and advise on contractual obligations, liabilities, indemnities, warranties, termination rights, and dispute-resolution provisions.</span></li> </ul> <p><span>Corporate and Governance Support</span></p><br> <ul> <li><span>Advise on material corporate, shareholder and structural matters affecting the Group and its entities.</span></li> <li><span>Manage corporate governance matters, including the preparation and review of board resolutions, shareholder resolutions, powers of attorney, minutes, and related corporate documents.</span></li> <li><span>Maintain corporate records, licenses, registrations, constitutional documents, and authorized signatory records.</span></li> <li><span>Manage the legal aspects of the incorporation, restructuring, amendment, or closure of group entities, branches, and subsidiaries.</span></li> <li><span>Coordinate with relevant authorities and external service providers regarding corporate filings and regulatory requirements.</span></li> <li><span>Ensure compliance with internal approval authorities and corporate governance procedures.</span></li> <li><span>Manage the registration, renewal, protection, and enforcement of the Group’s trademarks, trade names, domain names, and other intellectual property.</span></li> </ul> <p><span>Real Estate and Leasing</span></p><br> <ul> <li><span>Provide legal support on real estate development, property management, mall operations, leasing, licensing, and tenant-related matters.</span></li> <li><span>Review and negotiate lease agreements, renewals, amendments, settlement agreements, surrender agreements, and related documentation.</span></li> <li><span>Advise the Leasing, Mall Management, Finance, Operations, and Facilities Management teams on tenant defaults, outstanding payments, breaches, handover requirements, fit-out matters, and termination procedures.</span></li> <li><span>Manage land, property, title, ownership, registration, and development-related documentation where applicable.</span></li> <li><span>Lead the resolution of landlord-tenant disputes and other property-related matters.</span></li> </ul> <p><span>Disputes and Litigation Management</span></p><br> <ul> <li><span>Manage and monitor legal disputes, claims, arbitration proceedings, court cases, and settlement discussions.</span></li> <li><span>Select, instruct, and manage external lawyers, including scope of work, fee arrangements, and performance, and provide them with the documentation, instructions, and factual background required.</span></li> <li><span>Review legal notices, demand letters, settlement proposals, pleadings, and correspondence.</span></li> <li><span>Maintain an updated register of legal cases, claims, deadlines, hearings, and potential liabilities.</span></li> <li><span>Advise management on the merits, risks, costs, and recommended strategy for disputes.</span></li> <li><span>Manage public-liability, personal-injury, and property-damage claims arising from mall, hotel, and entertainment operations, working with Insurance and Risk to preserve coverage and protect evidence.</span></li> <li><span>Drive the recovery of outstanding amounts and enforcement of contractual rights.</span></li> </ul> <p><span>Regulatory Compliance</span></p><br> <ul> <li><span>Advise on and monitor compliance with applicable Qatari laws, regulations, licenses, permits, and regulatory requirements.</span></li> <li><span>Develop and review company policies, procedures, codes of conduct, and compliance frameworks.</span></li> <li><span>Provide guidance on anti-bribery, anti-fraud, conflict-of-interest, data protection, confidentiality, competition, and ethical business requirements.</span></li> <li><span>Manage the Group’s response to regulatory inspections, investigations, enquiries, and document requests.</span></li> <li><span>Coordinate with government authorities and regulatory bodies as required.</span></li> <li><span>Advise on personal data protection obligations, including Law No. 13 of 2016 on Personal Data Privacy Protection, in respect of guest, tenant, customer, and employee data.</span></li> <li><span>Support Human Resources on Qatar Labour Law compliance, including employment contracts, end-of-service entitlements, disciplinary and grievance procedures, and Wage Protection System requirements.</span></li> </ul> <p><span>Digital, Data Protection</span></p><br> <ul> <li><span>Provide legal support for digital initiatives and customer-facing platforms, including the preparation and review of application terms and conditions, privacy notices, consents, disclaimers and personal data requirements.</span></li> </ul> <p><span>Legal Administration</span></p><br> <ul> <li><span>Maintain an organized contract-management and legal-document filing system.</span></li> <li><span>Track contract expiry dates, renewal dates, notice periods, legal obligations, and litigation deadlines.</span></li> <li><span>Maintain confidentiality and ensure the secure handling of sensitive legal and corporate information.</span></li> <li><span>Prepare legal reports, case summaries, contract status reports, risk assessments, and management updates.</span></li> <li><span>Prepare and monitor the Legal Department’s budget and external legal expenditure.</span></li> </ul> <p><span>Qualifications:</span></p><br> <ul> <li><span>Bachelor’s degree in Law from a recognized university.</span></li> <li><span>Admission to practice law in a recognized jurisdiction is required.</span></li> <li><span>A postgraduate qualification or master’s degree in commercial, corporate, construction, or real estate law would be an advantage.</span></li> <li><span>Minimum of seven years of relevant post-qualification legal experience.</span></li> <li><span>Experience gained within a recognized law firm, property developer, real estate organization, retail mall, hospitality company, or diversified corporate group is preferred.</span></li> <li><span>Previous legal experience in Qatar or the GCC is highly desirable.</span></li> <li><span>Sound knowledge of commercial contracts, corporate law, real estate, leasing, employment law, and dispute management.</span></li> <li><span>Familiarity with Qatari laws, regulations, courts, government authorities, and business practices is an advantage.</span></li> <li><span>Fluency in written and spoken English is essential. Professional working proficiency in Arabic, including the ability to review Arabic-language contracts, notices, and official correspondence, is strongly preferred.</span></li> </ul> <p><span>Skills and Competencies:</span></p><br> <ul> <li><span>Sound commercial judgement, with the ability to give clear, actionable advice at pace and to say what the recommended course of action is, not only what the risks are.</span></li> <li><span>Ability to weigh legal risk against commercial objectives and explain that trade-off to non-legal stakeholders at Board and Executive level.</span></li> <li><span>Strong contract drafting and negotiation skills, with demonstrable experience negotiating directly with counterparties.</span></li> <li><span>Personal integrity and independence of mind, with the confidence to challenge proposals put forward by senior management.</span></li> <li><span>Ability to lead a small team and to prioritise a high volume of matters across multiple business lines and legal entities.</span></li> </ul> </div>

Responsibilities<br><br>As Personal Concierge, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Personal Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<br><br> Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Assign and follow up on amenities process Serve as a point of contact for long-stay Guests of 6 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, is seeking a courteous, knowledgeable, and proactive Guest Service Officer – Concierge to join our Front Office team.</span></p><br><p><span>In this role, you will be the key point of contact for our guests, delivering personalized service, offering tailored recommendations, and ensuring each stay is smooth, memorable, and truly exceptional.</span></p><br><br><b>Qualifications:</b><br><ul><li><span>Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred.</span></li><li><span>Proficiency in using property management and guest service systems (e.g., Opera, HotSOS).</span></li><li><span>Exceptional communication and interpersonal skills.</span></li><li><span>Strong local knowledge of Doha’s dining, entertainment, and cultural scene.</span></li><li><span>Ability to multitask and remain calm under pressure.</span></li><li><span>Fluency in English is required; additional language skills (Arabic or others) are a strong advantage.</span></li></ul><p><span>If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.</span></p><br><p><span>Apply today and start your journey with us!</span><br>_______________________________________________<br><i>Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</i></p><br> </div>

Are you an experienced hospitality leader with a passion for delivering exceptional guest experiences?<br>We are looking for a Restaurant Manager to to lead our team and drive operational excellence at our fine-dining Indian restaurant located in Katara Cultural Village.<br>Role Description The Restaurant Manager is responsible for overseeing daily operations of the restaurant to ensure a high level of service, food quality, and overall guest satisfaction. This full-time, on-site role based in Doha, Qatar includes supervising front-of-house and back-of-house teams, managing staff schedules, and coordinating with the kitchen to ensure smooth service. The Restaurant Manager monitors customer feedback, addresses concerns promptly, and implements initiatives to enhance the guest experience. Additional responsibilities include managing inventory and ordering, enforcing health and safety standards, supporting hiring and training of team members, and assisting with basic budgeting and cost control. The role also involves collaborating with leadership on promotional activities and maintaining the restaurant’s brand standards.<br>Core Responsibilities(not exclusive):-Oversee daily restaurant operations, ensuring smooth service flow, impeccable hygiene, and adherence to company policies.-Recruit, train, mentor, and motivate front-of-house staff to maintain a high-performance culture.-Proactively engage with guests to ensure satisfaction, address feedback professionally, and build long-term loyalty.-Manage P&L responsibilities, including labor cost control, inventory management, waste reduction, and maximizing revenue through strategic upselling.-Maintain rigorous standards for food presentation, service etiquette, and overall restaurant ambiance.-Ensure full compliance with local Qatari health, safety, and labor regulations.<br>Qualifications & Requirements:-Verbal and written knowledge of Arabic language.-Minimum 5 years of dedicated managerial experience within the hospitality/restaurant industry in Qatar.-Deep understanding of the Qatari dining landscape, local consumer preferences, food safety and business culture.-Proven ability to manage diverse teams and foster a collaborative work-Excellent verbal and written communication skills in English, knowledge of Arabic is a significant advantage.-High level of professionalism, strong problem-solving capabilities, and the ability to thrive in a fast-paced environment.<br>If you're passionate about delivering exceptional dining experiences and leading a high-performing team, we'd love to hear from you.

Job description:<br><br>Our business landscape We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:<br><br> Value-Focused Portfolio: <br>Boosting asset returns by focusing on telco operations, towers, data centres, the sea <br>cable business and fintech. Strengthen the Core: <br>Optimally using deployed capital and <br>maintain an appropriate cost structure. Evolve the Core: <br>Monetising opportunities to generate new revenue streams via programmes focusing <br>on analytics, digitalisation of operations, and partnerships with digital service providers. People: <br>Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring. Excellence in Customer Experience: <br>Creating superior customer experiences.<br><br> From day one, every employee who joins our team becomes an integral part of our success journey. <br>We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-<br>life balance. Empowering you to catapult your personal and professional growth. If you’re looking <br>to challenge your growth potential, Ooredoo is the employer for you. Job overview This role plays a key role in supporting digital procurement operations across the Group. The analyst is responsible for driving the data driven decision making across Ooredoo Group’s sourcing and procurement eco-system. The role will lead the design, development, and continuous enhancement of reporting, dashboards, and analytics across key procurement domains including sourcing, procurement operations, spend analytics, supplier management, and contract management. In addition, the role will act as Level 1 (L1) functional support for sourcing systems (including Ariba and i Certis) in Ooredoo Group, ensuring smooth system usage, provides training to end users, and delivers high-quality data for category managers to support in decision making The Senior Analyst will bridge business and technology by transforming procurement data into actionable insights that improve efficiency, compliance, cost optimization, and supplier performance. Your impact on our goals Responsible for leading operational excellence across the Group in the areas of:NOC (Network Operations Center), SOC (Security Operations Center), FLM (Field Maintenance), Tools (OSS, monitoring, assurance platforms, CEM), Operational efficiency and performance management activities, Services (such as Roaming) Drive & support the evaluation, deployment, and management of current and future Operations and Managed Services Technology strategies Drive & support the development of Group-level Operations and Managed Services - Technology roadmaps, architectures and best practices ensuring alignment with Group strategic vision Enforce Group-wide operational frameworks, architecture standards, and governance models with a close collaboration and alignment with all OG technology functions, but also with strategy and business departments to ensure consistency and positive impact. Co-ordinate with Group Strategic Sourcing for driving synergies, evaluation of bids, and selecting vendors; provide technical expertise. Contribute to relevant expert groups & drive centers of excellence in the defined area of responsibility, while actively contributing to other domains when needed (Engineering, IT, …) Oversee alignment of OpCo projects and vendor engagements with Group models Participate in reviewing OpCos’ strategic plans and budgets as a technical expert (participate in development also if requested) Support OpCos in resolving Operations and Managed Services Technology related issues, as required, and as per the defined framework for Group involvement in the OpCos Support in M&A technology due diligence Participate in the formulation of strategic and operational governance processes of Group Technology as a member of the senior management team. Standardize network operations, performance management tools and processes Promote knowledge sharing and cross-OpCo collaboration. When needed/Requested, evaluate the efficiency of OpCo-related organizational structures and provide actionable recommendations to the leadership team Define and govern the managed services model across OpCos, and promote effective knowledge sharing and cross-OpCo collaboration Ensure continuous and effective vendors performance reviews and lead contract transitions, scope extensions, or renegotiations Ensure alignment with Ooredoo procurement, finance, commercial, strategy, customer experience functions Team dynamics Internal Group Heads and peers in Group Technology, Group Finance, Group Consumer and Group Strategy functions. Assigned OPCOs CTOs and Heads and Peers in Technology in the OPCOs. External Vendors: Key account Managers, Vendor Technical interface. Your profile Experience >15 years’ experience directly related to the duties and responsibilities specified Previously held any of the following positions or similar as head at a major telecommunications operating company, in: NW Service assurance, NW SOC or Performance. Network Operations International experience Experience in Ooredoo Group OPCOs is a plus. In-depth working knowledge of RAN, Tx, Core Networks and Service Delivery is mandatory Six Sigma, ETIL and any similar certifications are a good plus. Good IT network background Extensive hands-on experience in the planning, design and implementation and operating systems in mobile networks Vast knowledge of key mobile telecom NW systems, platforms, and technologies, including hardware and software components Strong knowledge of Telecom infrastructure technologies and end-to-end planning practices, implementation methods and cost optimization strategies, with a specialty in NW domains (RAN, Tx, CORE) Knowledge and experience in systems integration techniques, system engineering, systems management, Current working experience with NW Technology products (Planning and Performance) from group frame vendors very desirable. Proven ability to translate commercial/marketing needs into technology targets, ability to guide marketing through that process, and contribute to strategy formulation Qualifications Engineering Degree or equivalent. Industry training in RAN, Tx, core network platform technologies preferred International experience, preferably in the MENA or Asia regions. Must-have skills Technical Technology Strategy - Advanced Technology Performance Management - Advanced Change Management - Advanced Analytical Thinking - Advanced Behavioural Networking & Influencing Collaboratively - Advanced Delivering Results & Fostering Ownership - Advanced Building Customer Value - Advanced Leading Teams - Advanced Driving Change - Advanced Shaping Strategy - Advanced

Job description:<br><br>Our business landscape We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:<br><br> Value-Focused Portfolio: <br>Boosting asset returns by focusing on telco operations, towers, data centres, the sea <br>cable business and fintech. Strengthen the Core: <br>Optimally using deployed capital and <br>maintain an appropriate cost structure. Evolve the Core: <br>Monetising opportunities to generate new revenue streams via programmes focusing <br>on analytics, digitalisation of operations, and partnerships with digital service providers. People: <br>Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring. Excellence in Customer Experience: <br>Creating superior customer experiences.<br><br> From day one, every employee who joins our team becomes an integral part of our success journey. <br>We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-<br>life balance. Empowering you to catapult your personal and professional growth. If you’re looking <br>to challenge your growth potential, Ooredoo is the employer for you. Job overview This role plays a key role in supporting digital procurement operations across the Group. The analyst is responsible for driving the data driven decision making across Ooredoo Group’s sourcing and procurement eco-system. The role will lead the design, development, and continuous enhancement of reporting, dashboards, and analytics across key procurement domains including sourcing, procurement operations, spend analytics, supplier management, and contract management. In addition, the role will act as Level 1 (L1) functional support for sourcing systems (including Ariba and i Certis) in Ooredoo Group, ensuring smooth system usage, provides training to end users, and delivers high-quality data for category managers to support in decision making The Senior Analyst will bridge business and technology by transforming procurement data into actionable insights that improve efficiency, compliance, cost optimization, and supplier performance. Your impact on our goals Responsible for leading operational excellence across the Group in the areas of:NOC (Network Operations Center), SOC (Security Operations Center), FLM (Field Maintenance), Tools (OSS, monitoring, assurance platforms, CEM), Operational efficiency and performance management activities, Services (such as Roaming) Drive & support the evaluation, deployment, and management of current and future Operations and Managed Services Technology strategies Drive & support the development of Group-level Operations and Managed Services - Technology roadmaps, architectures and best practices ensuring alignment with Group strategic vision Enforce Group-wide operational frameworks, architecture standards, and governance models with a close collaboration and alignment with all OG technology functions, but also with strategy and business departments to ensure consistency and positive impact. Co-ordinate with Group Strategic Sourcing for driving synergies, evaluation of bids, and selecting vendors; provide technical expertise. Contribute to relevant expert groups & drive centers of excellence in the defined area of responsibility, while actively contributing to other domains when needed (Engineering, IT, …) Oversee alignment of OpCo projects and vendor engagements with Group models Participate in reviewing OpCos’ strategic plans and budgets as a technical expert (participate in development also if requested) Support OpCos in resolving Operations and Managed Services Technology related issues, as required, and as per the defined framework for Group involvement in the OpCos Support in M&A technology due diligence Participate in the formulation of strategic and operational governance processes of Group Technology as a member of the senior management team. Standardize network operations, performance management tools and processes Promote knowledge sharing and cross-OpCo collaboration. When needed/Requested, evaluate the efficiency of OpCo-related organizational structures and provide actionable recommendations to the leadership team Define and govern the managed services model across OpCos, and promote effective knowledge sharing and cross-OpCo collaboration Ensure continuous and effective vendors performance reviews and lead contract transitions, scope extensions, or renegotiations Ensure alignment with Ooredoo procurement, finance, commercial, strategy, customer experience functions Team dynamics Internal Group Heads and peers in Group Technology, Group Finance, Group Consumer and Group Strategy functions. Assigned OPCOs CTOs and Heads and Peers in Technology in the OPCOs. External Vendors: Key account Managers, Vendor Technical interface. Your profile Experience >15 years’ experience directly related to the duties and responsibilities specified Previously held any of the following positions or similar as head at a major telecommunications operating company, in: NW Service assurance, NW SOC or Performance. Network Operations International experience Experience in Ooredoo Group OPCOs is a plus. In-depth working knowledge of RAN, Tx, Core Networks and Service Delivery is mandatory Six Sigma, ETIL and any similar certifications are a good plus. Good IT network background Extensive hands-on experience in the planning, design and implementation and operating systems in mobile networks Vast knowledge of key mobile telecom NW systems, platforms, and technologies, including hardware and software components Strong knowledge of Telecom infrastructure technologies and end-to-end planning practices, implementation methods and cost optimization strategies, with a specialty in NW domains (RAN, Tx, CORE) Knowledge and experience in systems integration techniques, system engineering, systems management, Current working experience with NW Technology products (Planning and Performance) from group frame vendors very desirable. Proven ability to translate commercial/marketing needs into technology targets, ability to guide marketing through that process, and contribute to strategy formulation Qualifications Engineering Degree or equivalent. Industry training in RAN, Tx, core network platform technologies preferred International experience, preferably in the MENA or Asia regions. Must-have skills Technical Technology Strategy - Advanced Technology Performance Management - Advanced Change Management - Advanced Analytical Thinking - Advanced Behavioural Networking & Influencing Collaboratively - Advanced Delivering Results & Fostering Ownership - Advanced Building Customer Value - Advanced Leading Teams - Advanced Driving Change - Advanced Shaping Strategy - Advanced

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a front desk agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make every guest’s stay welcoming, comfortable, and enjoyable. Through exceptional service, personalized interactions, and a genuine commitment to guest satisfaction, you help create unforgettable experiences from arrival to departure.</p> <h4>Here's what you'll do during a typical day as a front desk agent:</h4> <ul> <li><strong>Deliver a warm welcome:</strong> Greet guests upon arrival and provide a friendly, professional check-in experience by verifying reservation details, assigning rooms, issuing room keys, and sharing relevant hotel information and services.</li> <li><strong>Support efficient check-out:</strong> Process guest departures accurately by reviewing charges, handling payments, issuing receipts, and ensuring a seamless and positive departure experience.</li> <li><strong>Provide hotel and local knowledge:</strong> Maintain a thorough understanding of hotel facilities, room categories, rates, promotions, and local attractions to effectively assist guests with inquiries and recommendations.</li> <li><strong>Promote hotel services:</strong> Utilize upselling and cross-selling techniques to recommend hotel amenities, dining options, room upgrades, and other services that enhance the guest experience while maximizing revenue opportunities.</li> <li><strong>Delight our guests:</strong> Respond promptly and professionally to guest requests, questions, and concerns, resolving issues efficiently to ensure guest satisfaction throughout their stay.</li> <li><strong>Manage guest communications:</strong> Handle telephone calls, emails, messages, and internal communications accurately and courteously, ensuring all guest needs are addressed in a timely manner.</li> <li><strong>Maintain front desk operations:</strong> Ensure guest records, reservations, billing information, and daily reports are accurate and up to date while adhering to hotel policies and procedures.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The MWR Specialist is responsible for performing the day-to-day operational tasks for any one of the following functional areas: Housekeeping/Custodial, Community Activities Centers (CAC), Linen Exchange, Fitness Center, Lounger operations, and Media Center. Services provided include but are not limited to; serving any alcoholic beverages, customer service, media support, linen exchange, custodial services, fitness front desk support, event planning and executing, basic facility &amp; equipment maintenance, games, and other supporting activities as specified in the Performance Work Statement. The MWR Specialist reports to the assigned Dept. Manager.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>Must be a U.S. Citizen with a current, valid U. S. Passport and U. S. Driver s License.</li><li>Must be approved by host country vetting process.</li><li>Must be able to read, write, speak and understand English fluently</li><li>Must be able to pass employment requirements that include medical, dental, drug testing, background checks.</li><li>Clearance: Must have at the time of offer and maintain a valid U. S. SECRET or Interim Secret Security Clearance.</li><li>Minimum of one year of experience working in customer service with retail, hotel front desk operations and/or restaurant experience</li><li>Good communication, teamwork, decision making, and customer service skills.</li><li>Capable of operating audio and visual equipment.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>SDA Consulting &amp; Services is seeking a professional and customer-oriented Receptionist and Customer Service Coordinator to support front desk operations and client communications. The role involves greeting visitors, responding to inquiries, scheduling appointments, maintaining accurate records, and assisting the consultation team with daily administrative activities.</p><p><br></p><ul><li>Greet clients and visitors in a courteous and professional manner.</li><li>Respond to phone calls, messages, emails, and online inquiries promptly.</li><li>Share general information about company services and direct inquiries to the appropriate team member.</li><li>Identify client needs and connect them with the relevant consultant or department.</li><li>Accurately record client information in the company database or CRM system.</li><li>Schedule appointments, meetings, and follow-up communications.</li><li>Maintain organized records of inquiries and client interactions.</li><li>Follow up with clients regarding appointments, documentation, and service updates.</li><li>Assist consultants and team members with client coordination and administrative support.</li><li>Organize and maintain client files and related documentation.</li><li>Address customer concerns professionally and escalate issues when necessary.</li><li>Ensure the reception area remains welcoming, organized, and professional.</li><li>Foster positive client relationships and contribute to a high standard of customer service.</li><li>Support general office administration duties as assigned.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Skills &amp; Qualifications:</p><p><br></p><ul><li>Previous experience as a receptionist, customer service officer, front desk executive, or office coordinator will be preferred.</li><li>Strong verbal and written communication skills.</li><li>Professional appearance and positive attitude.</li><li>Good customer handling and interpersonal skills.</li><li>Ability to manage phone calls, messages, and walk-in clients professionally.</li><li>Basic knowledge of MS Office, email, WhatsApp Business, and data entry.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Good organizational and follow-up skills.</li><li>Sales or visa consultancy experience will be an added advantage.</li></ul><p><br></p></div>

Role: IT Project Manager (Asset & Wealth Management) Exp: 10+yrs Location : Qatar<br>Key Skills (Mandatory)<br>Minimum of 10+ years' experience as PM in a bank.<br>· Expertise in project implementation/full project life-cycle<br>· Implemented projects/ Programs on Asset & Wealth Management / Private Banking sector<br>· Well-versed on Waterfall and Agile project implementation methodology<br>· Solid experience and knowledge of process mapping/process re-engineering on Asset & Wealth Management<br>· Proven ability to conduct process mapping and customer journey analysis<br>· Change Management Methodology – proven delivery experience working in a project environment with different methodologies<br>· Operational or change experience in the asset management industry<br>· Proven stakeholder management skills, including the ability to engage with both technical and non-technical stakeholders<br>· Change Management Implementation - Being involved in projects from Business Case creation through to User Acceptance Testing co-ordination, test planning and execution<br>· Strong academic record coupled to good problem-solving skills and analytical mind-set<br>Excellent Communication and Stakeholder Management Skills - the ability to communicate to a variety of audiences across business function and level and tailor messages appropriately<br>About CLPS RiDiKRiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.

Job Role: Service Delivery Specialist<br><br>Experience: 8-10 years<br><br>Location: Qatar (Onsite)<br><br>Duration: 1 year<br><br>Key Responsibilities<br><br>Service Delivery Management: <br><br>Lead and manage the delivery of IT support services to business users. Ensure service quality, user satisfaction, and operational efficiency. Develop and implement service improvement initiatives.<br><br>SLA Management & Compliance<br><br>Monitor and report on SLA and KPI performance. Ensure incidents, service requests, and problems are managed within agreed service levels. Identify trends and implement corrective actions to improve service performance.<br><br>Service Desk Management<br><br>Supervise daily service desk operations. Ensure efficient ticket handling, prioritization, escalation, and resolution processes. Improve service desk workflows and customer experience. Analyze support metrics and recommend service enhancements.<br><br>Problem Management & Operational Excellence <br><br>Lead root cause analysis activities for recurring incidents. Implement preventive measures to reduce service disruptions. Drive continual service improvement initiatives across the department. Coordinate with technical teams and vendors to resolve complex operational issues.<br><br>ITSM & ITIL Governance<br><br>Ensure full adoption and adherence to ITSM processes and ITIL best practices. Develop and maintain operational policies, SOPs, and governance procedures. Contribute to the development of IT service policies, procedures, and operational standards.<br><br>Preferred Qualifications<br><br>Strong Service Delivery Management experience. Deep understanding of ITSM platforms and processes. ITIL Foundation certification (minimum); ITIL Intermediate/Managing Professional preferred. Excellent problem-solving and analytical skills. Strong stakeholder and vendor management capabilities. Experience managing Service Desk and End-User Support operations.<br><br>Core Competencies<br><br>Service Delivery Excellence SLA & KPI Management ITIL & ITSM Expertise Root Cause Analysis Continuous Service Improvement Customer Experience Management Team Leadership Strong Problem-Solving Skills<br><br>Skills: itil,kpi,service improvement,sla,itsm,service delivery

Job Overview:We are looking for a reliable and flexible IT Support Specialist (Backfill Support or Freelancer) to provide on-site technical assistance when full-time engineers are unavailable or when it is needed for dispatch activity's<br>Key Responsibilities:Provide on-site IT support for desktops, laptops, and peripheral devices. Install, configure, and maintain hardware and software as per organizational standards. Perform IMAC (Install, Move, Add, Change) activities for IT assets. Handle hardware and software troubleshooting, including break-fix support. Coordinate with OEM/vendors for hardware repairs, replacements, and escalations. Manage and maintain IT inventory, including asset tracking and documentation. Perform system imaging for laptops and desktops. Support printer setup, troubleshooting, and network printer installations. Assist in conference room setup, AV support, and meeting room technologies. Provide VIP/end-user support with high-touch service. Support Office 365-related issues and general user account troubleshooting. Install and troubleshoot compliance/security software. Provide support for Mac devices alongside Windows systems. Ensure adherence to defined Service Level Agreements (SLAs). Document incidents, resolutions, and maintain knowledge base articles. Support after-hours activities, events, and recurring meetings when required.<br>Required Skills & Qualifications:<br>Strong knowledge of desktop/laptop troubleshooting and configuration. Hands-on experience with hardware support and peripheral devices. Basic networking knowledge including DHCP, DNS, and LAN connectivity. Experience in printer/network printer setup and troubleshooting. Familiarity with Office 365 support. Good communication and interpersonal skills. Ability to work independently in a dynamic environment. Experience in inventory management and vendor coordination

Job Overview:We are looking for a reliable and flexible IT Support Specialist (Backfill Support or Freelancer) to provide on-site technical assistance when full-time engineers are unavailable or when it is needed for dispatch activity's<br>Key Responsibilities:Provide on-site IT support for desktops, laptops, and peripheral devices. Install, configure, and maintain hardware and software as per organizational standards. Perform IMAC (Install, Move, Add, Change) activities for IT assets. Handle hardware and software troubleshooting, including break-fix support. Coordinate with OEM/vendors for hardware repairs, replacements, and escalations. Manage and maintain IT inventory, including asset tracking and documentation. Perform system imaging for laptops and desktops. Support printer setup, troubleshooting, and network printer installations. Assist in conference room setup, AV support, and meeting room technologies. Provide VIP/end-user support with high-touch service. Support Office 365-related issues and general user account troubleshooting. Install and troubleshoot compliance/security software. Provide support for Mac devices alongside Windows systems. Ensure adherence to defined Service Level Agreements (SLAs). Document incidents, resolutions, and maintain knowledge base articles. Support after-hours activities, events, and recurring meetings when required.<br>Required Skills & Qualifications:<br>Strong knowledge of desktop/laptop troubleshooting and configuration. Hands-on experience with hardware support and peripheral devices. Basic networking knowledge including DHCP, DNS, and LAN connectivity. Experience in printer/network printer setup and troubleshooting. Familiarity with Office 365 support. Good communication and interpersonal skills. Ability to work independently in a dynamic environment. Experience in inventory management and vendor coordination

<p>Desktop Support Engineers are part of the Level 2 IT Support team responsible for delivering onsite and remote technical assistance to end users. The role involves supporting hardware and software troubleshooting, device provisioning, operating system deployment, Microsoft 365 services, Microsoft Intune endpoint enrollment, printer support, smartboard and meeting room technologies and endpoint security solutions. The position ensures efficient delivery of IT services while maintaining agreed Service Level Agreements (SLAs), operational standards and organizational IT policies. <br></p><p>Update, resolve, and document incidents and service requests in the ITSM ticketing system</p><p>with accurate troubleshooting details while maintaining SLA compliance.</p><ul><li><p>Provide Level 2 technical support to end users through on-site and remote assistance.</p></li><li><p>Troubleshoot and resolve hardware, operating system and software-related issues.</p></li><li><p>Install, configure, and maintain desktops, laptops, tablets and related peripherals.</p></li><li><p>Install, configure, update, and troubleshoot business applications and enterprise software.</p></li><li><p>Support Microsoft 365 services including Outlook, Teams, OneDrive, Microsoft Office</p></li></ul><p>applications and user account-related issues.</p><ul><li><p>Manage Windows endpoints using Microsoft Intune, including device enrollment, policy</p></li></ul><p>deployment, compliance monitoring, application deployment and troubleshooting.</p><ul><li><p>Support Microsoft Entra ID (Azure AD) device registration, user authentication, Conditional</p></li></ul><p>Access-related device issues and Hybrid Azure AD joined devices.</p><ul><li><p>Perform Windows feature updates, cumulative updates, driver updates, firmware updates</p></li></ul><p>and operating system upgrades.</p><ul><li><p>Configure and troubleshoot printers, scanners, smartboards, conferencing equipment,</p></li></ul><p>meeting rooms and audio/video devices.</p><ul><li><p>Set up and maintain wired and wireless network connectivity for client devices.</p></li><li><p>Collaborate with other IT teams and professionals to resolve complex issues.</p></li><li><p>Provide user guidance for Microsoft 365 applications, Windows features, endpoint security</p></li></ul><p>and corporate IT policies.</p><ul><li><p>Perform hardware replacement, warranty coordination, device lifecycle management,</p></li></ul><p>inventory verification and asset management.</p><ul><li><p>Support executive meetings, conference rooms, and business-critical events by ensuring all</p></li></ul><p>IT equipment functions properly.</p><ul><li><p>Participate in IT projects involving endpoint modernization, Windows upgrades, Microsoft</p></li></ul><p>Intune implementation, Microsoft 365 migration and endpoint security compliance</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology or a related field, with a</p></li></ul><p>minimum of 2 years of experience in IT support.</p><ul><li><p>Strong analytical, problem-solving and troubleshooting skills.</p></li><li><p>Strong technical knowledge of computer systems, hardware, operating systems and</p></li></ul><p>software.</p><ul><li><p>Experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, and</p></li></ul><p>Microsoft Office.</p><ul><li><p>Familiarity with Active Directory, Microsoft Entra ID (Azure AD), Hybrid Azure AD Join,</p></li></ul><p>Windows Autopilot, Windows Update for Business, and Group Policy.</p><ul><li><p>Strong communication and interpersonal skills with a customer-focused approach.</p></li><li><p>Ability to work independently and collaboratively within a team environment.</p></li><li><p>Excellent organizational skills with the ability to prioritize multiple tasks and meet</p></li></ul><p>deadlines.</p><ul><li><p>Ability to work under pressure while maintaining a high level of service quality.</p></li><li><p>Commitment to continuous learning and adopting modern endpoint management</p></li></ul><p>technologies.</p>

Work as a key member of the IT team conducting business requirements analysis and documentation (elicitation, gathering, verification, and validation), supporting solution implementation, testing, and quality assurance to deliver reliable IT solutions that meet business needs. The role is responsible for eliciting and documenting business requirements, mapping business processes, and translating business needs into functional and non-functional specifications and implementable technical solutions through programming or configuration. Lead and execute quality assurance activities including System Integration Testing (SIT), User Acceptance Testing (UAT), test planning, test case design, defect management, evidence-based signoffs, and reporting while ensuring adherence to organisational standards, quality control processes, and information security requirements. Key Accountabilities Business Requirements Analysis Elicit, analyse and document functional and non-functional requirements. Gather business rules and acceptance criteria through workshops, interviews and stakeholder meetings. Prepare BRD, FRD, SRS, SOW, User Stories and Requirements Traceability Matrix (RTM). Maintain end-to-end traceability between business requirements and testing. Process Mapping & Documentation Document As-Is and To-Be business processes. Prepare workflows and system interaction diagrams. Maintain SOPs, user guides, release notes, manuals and knowledge base documentation. Ensure documentation is updated and version controlled. Application Development & Enhancements Support implementation of approved system enhancements and change requests. Assist with programming, scripting and application configuration. Perform impact analysis and provide technical clarifications. Ensure development complies with organisational standards. Information Security Ensure applications comply with information security policies. Support implementation of security controls. Minimise risks related to data loss, cyber threats and system vulnerabilities. Testing & Quality Assurance Lead System Integration Testing (SIT). Coordinate User Acceptance Testing (UAT). Define testing scope, strategy, entry and exit criteria. Prepare UAT documentation and obtain business sign-offs. Test Planning Develop test plans and detailed test cases. Perform positive, negative and edge-case testing. Maintain complete testing evidence and documentation. Defect & Change Management Log, prioritise and monitor defects. Validate fixes through regression testing. Support release readiness activities. Ensure quality gates are completed before production deployment. Application Support & Vendor Coordination Coordinate with vendors regarding incidents, upgrades and system enhancements. Support troubleshooting and root cause analysis. Monitor vendor performance against agreed service levels. Stakeholder Coordination Coordinate activities between business users, IT teams, project managers and vendors. Manage project actions, dependencies, risks and issues. Escalate project risks where necessary. Reporting Prepare project status reports. Maintain dashboards, RAID logs and meeting minutes. Produce executive reports and project updates. Provide reports in both Arabic and English where required. Standards & Compliance Ensure compliance with SDLC standards. Follow change management and documentation standards. Maintain governance and audit compliance. Ensure testing documentation is audit ready. Application Documentation Maintain complete application documentation. Update technical documents following system changes. Ensure documentation is easily accessible. MIS & Reporting Prepare timely functional reports. Produce management information reports. Support reporting requirements across IT projects. Policies & Procedures Follow organisational policies, procedures and quality standards. Deliver services in a controlled and consistent manner. Other Responsibilities Perform additional duties as assigned. Provide backup support to colleagues when required. Qualifications & Experience Bachelor's Degree in Computer Science, Computer Engineering, Information Technology or equivalent. Minimum 5 years of relevant IT experience. Fluent in Arabic and English2–4 years of experience designing, developing, configuring and supporting applications. Banking or Financial Services experience is preferred. Job Specific Skills Knowledge and experience of the full development lifecycle for IT projects including Analysis, Design, Development, Testing, Implementation and Documentation of applications. Technical competencies should include:Microsoft Office Products (Word, Excel, Power Point, Project, Visio, others.) Java / . Net with C# knowledge / C++ / Python / React / Other. APIs, Web Applications, and Web Services. HTML, Java Script, JQuery. Databases such as SQL Server / Oracle / Sybase. Extensive hands-on experience in developing interfaces. Knowledge of the industry and regional market is preferred. Knowledge of latest IT developments and trends. Knowledge in system integration and administration. Ability to collaborate and communicate effectively. Ability to interact with internal and external stakeholders in a multi-cultural environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p>Four Seasons Residences at the Pearl Qatar is seeking a Director of Residences to manage the day-to-day operational aspects of their residential business. Four Seasons Residences the Pearl Qatar is located <span>on Doha's iconic Pearl Island having spacious</span><span> apartments and residences feature full kitchens and stunning views of the city or sea. The private residence units are located on floors 2-6, in addition to the four duplex penthouse units at the top of the building. The property offers a variety of units sizes ranging from studios to duplex. Penthouses, most with private balconies and in-unit domestic helper quarters. </span></p><br><br><p>As one of the leaders in branded residences since 1982, Four Seasons currently operate 55 residential properties around the world and 80% of the projects in our pipeline contain a residential component.</p><br><br><br><p><b>RESPONSIBILITIES</b></p><br><br><p>The Director of Residences drives all leadership and management for all aspects of the Residential operation. They will be the advocate for homeowners and the homeowners governing bodies. They will be required to manage the luxury private residences, fractional ownership units, etc. with specific focus on the following attributes – Property Management, Financial Management, Asset Management, HOA Management, Service &amp; Lifestyle and People and Rental.</p><br><br><p>Monitor the development and implementation of Residential brand strategies and supports the team in delivering flawless execution. The Director of Residences will own the development and implementation of property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the Residential entity governing agreements. Acts as the liaison between the Hotel/Resort, the Developer, and the Homeowner and fosters positive relationships between all parties.</p><br><br><br><p><b><span>TASKS</span> </b></p><br><br><br><p><b><span>Property Management</span> </b></p><br><br><ul><li><span>Establish and execute an annual residential operations plan</span></li><li><span>· Establish and execute risk management, preventive maintenance and ongoing regular maintenance plans for the development · </span></li><li><span>Respond appropriately in the event of any residential emergency or safety situation complying with local codes and ordinance ensuring homeowner and team safety · </span></li><li><span>Ensure all relevant Four Seasons residential policies and procedures are developed, implemented and actioned · </span></li><li><span>Direct and supervise all key management in carrying out their operating responsibilities, coordinating efforts and establishing priorities where necessary · </span></li><li><span>Manage all purchasing, procurement and third-party contracts on behalf of the residential entity</span></li></ul><br><p><b><span>Financial Management</span> </b></p><br><br><ul><li><span>Monitor and review the monthly profit and loss statement of each entity, analyze the results and take action when necessary ·</span></li><li><span>Lead residential budgeting process and annual meetings in accordance with the entities bi-laws · </span></li><li><span>Control expenses based on HOA budget · </span></li><li><span>Control all capital and reserve fund expenditures and ensure the proper guidelines are adhered to and projects are completed on a timely basis · </span></li><li><span>Comprehend and present allocation methods, budget process and financial reports, with the assistance of the Director of Finance ·</span></li><li><span>Make suggestions for improvements in overall operations with an emphasis on increasing owner satisfaction, revenue and reducing costs</span></li></ul><br><p><b><span>Asset Management</span> </b></p><br><br><ul><li><span>Conduct regular inspections of exclusive and common area residential spaces, make recommendations for improvements, address deficiencies · </span></li><li><span>Prepare and execute capital expenditure plan/reserve study plan · Actively participate in all appropriate committees such as energy conservation program, safety committees, recycling programs etc. · </span></li><li><span>Ensure the residential facilities are well maintained with respect to Housekeeping and Engineering · </span></li><li><span>Oversee preventive maintenance and deep cleaning programs such as “Perfect Residences and/or Villa” initiatives, with the Directors of Housekeeping and the Director Engineering’s assistance · </span></li><li><span>Manage all purchasing, procurement and third-party contracts on behalf of the Residential entity.</span></li></ul><p><b><span>HOA Management</span> </b></p><br><br><ul><li><span>Manage and conduct meetings with the HOA/Board of Directors, lead HOA budgeting and annual meetings · </span></li><li><span>Demonstrate an understanding of the fundamental deliverables and items to be actioned as per the governing documents (bi-laws, declaration, rules and regulations etc.). · </span></li><li><span>Demonstrate an understanding of all legal agreements pertaining to the operation of the residential entities </span></li><li><span>Discuss and explain all rules and regulations for Private Residences, Condos, and Residence Club etc. to homeowners · </span></li><li><span>Educate owners regarding their entitlements as it relates to their specific ownership</span></li></ul><p><b><span>Residential Services &amp; Lifestyle</span> </b></p><br><br><ul><li><span>Convey clear instructions, leadership and guidance to the residential team with the intent to achieve homeowner’s satisfaction at the highest level ·</span></li><li><span>Develop and maintain solid working relationships with the developer, Hotel/Resort personnel and the residential owners through friendly, courteous and professional demeanors · </span></li><li><span>Develop and enforce residential service and product quality standards </span></li><li><span>Personally meet and interact with owners, review all written owner comments and follow up on any owner service issues or needs</span></li></ul><p><b><span>People Management</span> </b></p><br><br><ul><li><span>Represent the interests of the residents, and residential employees in a fair, impartial and equitable manner · </span></li><li><span>Implement and develop training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management, and prepare for vacancies and/or transfer requirements · Complete performance reviews for all residential personnel including management, according to established performance standards · </span></li><li><span>Educate property team on residential updates, priorities and programs </span></li><li><span>Mentor, lead and develop talent within property; facilitate a pipeline of talent for future residential managerial roles</span></li></ul><p><b><span>Rental</span> </b></p><br><br><ul><li><span>Establish and identity residential priorities and sales opportunities · </span></li><li><span>Participate in revenue management meetings and strategic decisions to increase residential occupancy and revenue contribution · </span></li><li><span>While working with Director of Marketing and Corp Director of Residential Rentals, develop and implement the annual residential marketing plan</span></li></ul><br><br><p>The Location for this position is:</p><br><br><p>Doha Serviced Apartments at The Pearl Qatar</p><br><br><br><p>Want to know more about living and working in this destination? Check out the Living Abroad website.</p><br><br><br><p>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</p><br><br><br><br><br><br><br> </div>

<p>This position is responsible for delivering exceptional guest service by ensuring a smooth and efficient Front Office operation. The receptionist serves as the first point of contact for guests, handling arrivals, departures, reservations, and guest inquiries while maintaining the highest standards of hospitality.</p><p>What you will be doing:</p><ul><li>Welcome guests warmly upon arrival and ensure a professional and efficient check-in and check-out experience.</li><li>Register guests, verify reservations, assign rooms, and issue room keys in accordance with hotel policies and procedures.</li><li>Process guest payments, cashiering transactions, currency exchange, and maintain accurate billing records.</li><li>Handle guest inquiries, requests, and complaints promptly, ensuring timely resolution and guest satisfaction.</li><li>Coordinate with Housekeeping, Concierge, Engineering, and other departments to ensure guest requests are fulfilled efficiently.</li><li>Review daily arrival and departure lists, ensuring all special requests, VIP arrivals, and room allocations are properly arranged.</li><li>Promote hotel facilities, outlets, room upgrades, and other services to maximize guest satisfaction and hotel revenue.</li><li>Maintain accurate guest profiles and update guest information in the property management system.</li><li>Ensure the privacy and confidentiality of all guest information at all times.</li><li>Monitor room availability and communicate any discrepancies to the Front Office Supervisor or Duty Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1-2 years of experience in a similar position in the hospitality industry (5* Hotel or resort).</li><li>Diploma in Tourism / Hospitality Management.</li><li>Good in English and communications Skills.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage</li><li>Proficiency in Microsoft Office and hotel Property Management Systems (PMS) such as Opera or similar.</li><li>Good organizational skills with the ability to multitask in a fast-paced environment.</li><li>Strong attention to detail and accuracy in handling guest information and financial transactions.</li><li>Positive attitude with a high level of professionalism and integrity.</li><li>Ability to work flexible shifts, including weekends, public holidays, and night shifts when required.</li></ul>