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About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for the setup and management of the Cyber Security Strategy and Product management function in the Group Information Security (GIS) department. The incumbent will be a banking and finance technology thinker who constantly analyses the market for new technologies that would be best suited to support the Group’s strategy<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Participate in the development, execution and maintenance of the IT Security strategy aligned to the overall corporate strategy, group long term goals and assist in the prioritization process. - Assist in the overall and annual IT Security business planning with the view of achieving the Group’s short term goals and submit periodic reviews and resolution. - Provide inputs to the Technology Key Risk indicators (KRIs) which shall be applicable across the Group to manage Group’s exposure to IT related risks effectively. Lead IT market research and provide applicable suggestions to further the Group’s strategy and develop cost / benefit analysis to alternative technologies and processes. - Focal Point from GIS in the preparation of the GIS budget to support Group’s long and short term goals. - Responsible for coordinating all aspects of the GIS budget process including: review of service area business plans and key performance indicators; annual capital budget and forecasts that include available and appropriate funding sources along with required project justification analysis; operating budget and forecast submissions that adhere to direction set by bank - Liaise with all Business Units Heads for preparing the yearly IT Business Plans, Prepare monthly and quarterly update on IT Business Plan. Monitor the Progress Status and raise issues / risks to GIS management. - Produce Availability Plans in line with QNB’s business planning cycle; identifying Availability requirements early enough to take account of procurement lead times. - Create implement and report on Key Performance Indicators (KPIs) for performance monitoring purposes for the GIS group and monitor their achievement on a regular basis. - Produce Capacity Plans in line with QNB’s business planning cycle; identifying Capacity requirements early enough to take account of procurement lead times. - Document the need for any increase or reduction in hardware resources based on service level requirements and cost constraints - Implements KPI’s and best practices for Cyber Security Strategy and Product Management. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. - Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): - Build and maintain strong relationship with all other related departments, external entities and sections within GIS. - Defining & implementing Service Level Agreements (SLAs) and Operation Level Agreements (OLAs) between GIS, IT Group, other Business Units and International Branches. - Monitors capital and operating budget performance of GIS to identify unfavourable budget variances and recommend mitigating actions or additional approvals required to minimize impact to yearend surplus/deficit. - Seek to continually exceed internal and external customer expectations through introduction of breakthrough IT Security technologies and processes aimed to improve the Group’s products/services. - Produce regular management reports which include current usage of resources, trends and forecasts - Build and maintain a strong relationship with the Business Relationship Manager, technical teams within IT, finance team and external vendors of products and services - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Review and identify areas for improvement in the process to deliver effective & efficient GIS projects and services - Act as a BCP Coordinator for GIS, coordinate implementation of DR setup as per the defined strategy - Assist in recruiting, motivating and developing personnel to ensure the function is staffed with individuals of the required caliber and that there is adequate succession planning and provision for future demands. - Analyse and recommend new products and solutions for GIS and business users to ensure that the group is upto-date with the latest trends in technology. - Support the new technology’s development process, and ensure that project deliverables are met according to specifications and timeframes. - Compile and present relevant MIS to the Group CISO on a periodic basis for the existing systems and compare the existing functionalities vis-à-vis the efficiencies to be gained from proposed technologies. - Assist in the overall recruitment of the individual resources in the areas concerned - Continuous Improvement: - Set examples by leading improvement initiatives through cross-functional teams ensuring successes. - Identify and encourage people to adopt practices better than the industry standard. - Continuously encourage and recognise the importance of thinking out-of-the-box within the team. - Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: - Possess good knowledge and experience in COBIT and ITIL framework. - Detailed understanding of IT systems and secure architecture designs. - Good understanding of suitable solutions for configuration management, service desk, software library etc. - Identify areas for professional development for self and direct reports and take necessary actions - Hold meetings with direct reports and assess their performance. - Attend specific conferences in areas of financial services technology breakthroughs and innovations to adapt suitable ones to the bank’s security architecture and product portfolio. - Possess a superior knowledge of the GIS structure, its products and related risks together with a good knowledge of operations and related controls. - Identify areas for professional development of self and direct reports and act to enhance professional development of self and others - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. - Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. - Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. - Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Lead and develop the Cyber Security Strategy of the bank in line with the business strategy, regulatory requirement, best practices and ongoing cyber security challenges. - Benchmark and evaluate the performance of the technologies engineered and operated by the GIS Cyber Security Technologies & Services teams to ensure that these are kept fine-tuned and updated with the latest technological developments.- Constantly scanning the market and competitors capabilities and bringing in technology proven in other markets and suggesting them across the group. - Keeping the CISO updated with latest developments in Cyber Security and raising any new cyber security risks to his attention. - Maintain the security architecture blueprints of the bank, liaising with the Enterprise IT architect and GITD Heads to develop and track the plans to achieve compliance. - Help to form the Information Security budget in collaboration with the Group Information Security Officer ensuring that systems under management are licensed and appropriately sized for the environment - Ensure that all the licenses and contracts are maintained and kept updated.<br><br>Education And Experience Requirements<br><br> Bachelor’s/Master’s Degree in Computer Science, Computer Engineering or any related subject. Experience in IT service management of systems Technical Design, Implementation, and Maintenance on wide variety of platform including the main banking platform. At least 15 year’s experience in a major bank of which at least 5 years in bank in a managerial capacity in an IT Security engineering or architecture function. Training courses and certifications in application development, database administration, security, and management is a plus. Professional certifications, an ITIL foundation, TOGAF and COBIT is a must - Professional certification such as CISSP, CISM, CISA is preferred.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Onboarding Experience Verify and oversee all onboarding activities to ensure completion within established timelines. Ensure enrollment of new associates in all required benefits, including:QIDMedical Insurance Life Insurance Workmen Compensation Insurance Audit Associate Profile in Associate Centre, or any other HRIS System Rosewood Benefits Program Other applicable company and statutory benefits Ensure new joiner communications are completed and distributed. Coordinate with departments to ensure all onboarding documentation is completed accurately. Support enrollment of new associates in attendance and workforce management systems. Ensure insurance coverage is activated prior to the associate's commencement date. Maintain complete and accurate associate records in both digital and physical files.<br>Offboarding Experience Oversee associate separation and clearance processes. Ensure all clearance documentation is completed and submitted on time. Verify attendance records, rosters, and payroll information prior to final settlement processing. Assist associates during exit interview processes. Coordinate cancellation of insurance, benefits, and system access for departing associates. Ensure attendance and leave records are accurately updated and attached to clearance documentation. Maintain complete records of associate separations and exits.<br>Promotion, Transfer & Employment Changes Review promotion and transfer requests for accuracy and completeness. Ensure proposed changes align with approved payroll budgets, forecasts, and workforce plans. Verify that all supporting performance reviews and documentation are attached. Follow up on approvals to ensure timely processing. Update promotion, transfer, and employment change letters in accordance with company guidelines. Coordinate distribution and collection of signed documentation from associates and departments. Update associate records in HRIS Systems. Maintain accurate digital and physical files for all employment changes. Update headcount reports and any other Talent & Culture records accordingly.<br>Payroll Management & HRIS Systems Administration Payroll Administration Maintain accurate and up-to-date payroll and associate information at all times. Ensure updates are processed for new joiners, separations, promotions, transfers, salary changes, and other personnel movements. Ensure all associate documentation is uploaded and maintained in the HRIS and payroll systems. Act as the primary point of contact for HRIS and payroll system-related matters. Create and maintain positions within HRIS systems for recruitment, promotions, and transfers. Support system users and coordinate appropriate access levels. Ensure all positions and reporting lines are maintained accurately within the system. Update and monitor leave balances, public holidays, and attendance records. Monitor attendance records for the Talent & Culture Department.<br>Monthly Payroll Processing Communicate payroll deadlines and closing schedules to departments. Ensure all departmental attendance records are submitted on time. Verify attendance submissions for:Accuracy Completeness Correct coding Appropriate approvals and signatures Validate all new joiner and separation updates prior to payroll processing. Ensure associate banking information and payroll details are updated accurately. Conduct payroll verification checks and submit payroll information to Finance within agreed deadlines. Support payroll reconciliation and audit requirements as needed.<br>Workforce Reporting Update and maintain weekly headcount reports. Prepare monthly Talent & Culture reports, including:Headcount Report Turnover Report Leave Report (Annual Leave, Sick Leave, Absence, Work Injury, etc.) Separation Report Gender Diversity Report Nationality Report Workforce Movement Report Monthly Review OMRMonthly Reconciliation of all Talent & Culture records. Prepare any additional reports as required.<br>Administration, Compliance & Data Management Maintain accurate, up-to-date, and audit-ready filing systems across HRIS (e.g. OASYS), digital platforms, and physical records, ensuring all associate, government relations, and training documentation is properly organized and compliant. Ensure that all Talent & Culture meeting minutes are prepared and circulated within 24 working hours following the completion of each meeting. Ensure all associate documentation (joiners, leavers, contracts, addendums, probation, disciplinary records, etc.) is properly recorded and securely maintained. Support payroll processes through attendance validation, documentation accuracy, and coordination with relevant stakeholders. Monitor probation periods and provide timely reminders to Department Heads to ensure structured performance reviews. Ensure full compliance with company policies, local labor laws, and audit standards at all times. Manage document control including scanning, uploading, and maintaining records within HR systems (e.g., Oasys).<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition to the ones stated, in a reasonable framework. Is always a “brand ambassador” and ensures brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values always. Keep abreast of newest trends and innovations in the hospitality industry and within Talent & Culture. Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources. Take a proactive approach to administration, coordination of activities and anticipating potential opportunities. Maintain effective communication within the department and ensure that the Talent & Culture Leaders are kept well informed of any problems/queries that have arisen. To attend any department training sessions and/or meetings required. To liaise with other departments to ensure good communication and offer support. To be fully conversant with the Rosewood Doha’s Guidebook and T&C Policies & Procedures. Supports the hotel operation in times of demand.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Onboarding Experience Verify and oversee all onboarding activities to ensure completion within established timelines. Ensure enrollment of new associates in all required benefits, including:QIDMedical Insurance Life Insurance Workmen Compensation Insurance Audit Associate Profile in Associate Centre, or any other HRIS System Rosewood Benefits Program Other applicable company and statutory benefits Ensure new joiner communications are completed and distributed. Coordinate with departments to ensure all onboarding documentation is completed accurately. Support enrollment of new associates in attendance and workforce management systems. Ensure insurance coverage is activated prior to the associate's commencement date. Maintain complete and accurate associate records in both digital and physical files.<br>Offboarding Experience Oversee associate separation and clearance processes. Ensure all clearance documentation is completed and submitted on time. Verify attendance records, rosters, and payroll information prior to final settlement processing. Assist associates during exit interview processes. Coordinate cancellation of insurance, benefits, and system access for departing associates. Ensure attendance and leave records are accurately updated and attached to clearance documentation. Maintain complete records of associate separations and exits.<br>Promotion, Transfer & Employment Changes Review promotion and transfer requests for accuracy and completeness. Ensure proposed changes align with approved payroll budgets, forecasts, and workforce plans. Verify that all supporting performance reviews and documentation are attached. Follow up on approvals to ensure timely processing. Update promotion, transfer, and employment change letters in accordance with company guidelines. Coordinate distribution and collection of signed documentation from associates and departments. Update associate records in HRIS Systems. Maintain accurate digital and physical files for all employment changes. Update headcount reports and any other Talent & Culture records accordingly.<br>Payroll Management & HRIS Systems Administration Payroll Administration Maintain accurate and up-to-date payroll and associate information at all times. Ensure updates are processed for new joiners, separations, promotions, transfers, salary changes, and other personnel movements. Ensure all associate documentation is uploaded and maintained in the HRIS and payroll systems. Act as the primary point of contact for HRIS and payroll system-related matters. Create and maintain positions within HRIS systems for recruitment, promotions, and transfers. Support system users and coordinate appropriate access levels. Ensure all positions and reporting lines are maintained accurately within the system. Update and monitor leave balances, public holidays, and attendance records. Monitor attendance records for the Talent & Culture Department.<br>Monthly Payroll Processing Communicate payroll deadlines and closing schedules to departments. Ensure all departmental attendance records are submitted on time. Verify attendance submissions for:Accuracy Completeness Correct coding Appropriate approvals and signatures Validate all new joiner and separation updates prior to payroll processing. Ensure associate banking information and payroll details are updated accurately. Conduct payroll verification checks and submit payroll information to Finance within agreed deadlines. Support payroll reconciliation and audit requirements as needed.<br>Workforce Reporting Update and maintain weekly headcount reports. Prepare monthly Talent & Culture reports, including:Headcount Report Turnover Report Leave Report (Annual Leave, Sick Leave, Absence, Work Injury, etc.) Separation Report Gender Diversity Report Nationality Report Workforce Movement Report Monthly Review OMRMonthly Reconciliation of all Talent & Culture records. Prepare any additional reports as required.<br>Administration, Compliance & Data Management Maintain accurate, up-to-date, and audit-ready filing systems across HRIS (e.g. OASYS), digital platforms, and physical records, ensuring all associate, government relations, and training documentation is properly organized and compliant. Ensure that all Talent & Culture meeting minutes are prepared and circulated within 24 working hours following the completion of each meeting. Ensure all associate documentation (joiners, leavers, contracts, addendums, probation, disciplinary records, etc.) is properly recorded and securely maintained. Support payroll processes through attendance validation, documentation accuracy, and coordination with relevant stakeholders. Monitor probation periods and provide timely reminders to Department Heads to ensure structured performance reviews. Ensure full compliance with company policies, local labor laws, and audit standards at all times. Manage document control including scanning, uploading, and maintaining records within HR systems (e.g., Oasys).<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition to the ones stated, in a reasonable framework. Is always a “brand ambassador” and ensures brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values always. Keep abreast of newest trends and innovations in the hospitality industry and within Talent & Culture. Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources. Take a proactive approach to administration, coordination of activities and anticipating potential opportunities. Maintain effective communication within the department and ensure that the Talent & Culture Leaders are kept well informed of any problems/queries that have arisen. To attend any department training sessions and/or meetings required. To liaise with other departments to ensure good communication and offer support. To be fully conversant with the Rosewood Doha’s Guidebook and T&C Policies & Procedures. Supports the hotel operation in times of demand.