Tourism manager Jobs
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<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Beach Manager is responsible to oversee the efficient and safe operation of a beachfront area, ensuring an enjoyable experience for visitors while maintaining a clean, organized, and hazard-free environment. This role involves managing staff, enforcing safety regulations, and providing excellent customer service to beachgoers.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Supervise and coordinate all beachfront activities and services.</p><br> <p>Ensure the beach area is clean, well-maintained, and safe for visitors.</p><br> <p>Manage daily operations, including beach equipment rentals, water sports activities, and concessions.</p><br> <p>Recruit, hire, train, and schedule lifeguards, beach attendants, and other staff members.</p><br> <p>Monitor staff performance and provide regular feedback.</p><br> <p>Enforce staff adherence to safety protocols and customer service standards.</p><br> <p>Oversee and implement safety protocols to prevent accidents and injuries.</p><br> <p>Conduct regular safety drills and ensure lifeguards are properly trained.</p><br> <p>Coordinate responses to emergencies, including medical incidents and water rescues.</p><br> <p>Interact with beachgoers, addressing their inquiries and concerns.</p><br> <p>Ensure a positive visitor experience by providing information and assistance.</p><br> <p>Collect feedback and strive to enhance customer satisfaction.</p><br> <p>Manage the beach's budget, including revenue collection and expense control.</p><br> <p>Order and maintain equipment, supplies, and inventory.</p><br> <p>Identify cost-saving opportunities and revenue-generating activities.</p><br> <p>Ensure compliance with local regulations, safety guidelines, and environmental laws.</p><br> <p>Secure necessary permits and licenses for beachfront operations.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Plan and coordinate events, such as beach parties, concerts, or special promotions.</p><br> <p>Collaborate with local authorities and vendors to execute successful events.</p><br> <p>Promote environmental conservation and responsible beach use.</p><br> <p>Implement recycling and waste management programs.</p><br> <p>Participate in beach cleanup initiatives and educate staff and visitors about eco-friendly practices.</p><br> <p>Develop and execute marketing strategies to attract visitors to the beach.</p><br> <p>Collaborate with local tourism organizations and promote the beach as a destination.</p><br> <p>Maintain accurate records of attendance, incidents, and financial transactions. - Prepare regular reports for management or government agencies as required.</p><br> <p>Stay updated on industry trends, safety standards, and best practices. - Identify opportunities for improvement in beach management and operations.</p><br><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Strong leadership abilities to manage a team of lifeguards, attendants, and other beach staff.</p><br> <p>Ability to motivate and inspire staff to provide excellent customer service.</p><br> <p>Effective verbal and written communication skills to interact with visitors, staff, and authorities.</p><br> <p>A customer-centric mindset and the ability to provide exceptional service to beachgoers.</p><br> <p>Problem-solving skills to address visitor complaints or concerns.</p><br> <p>Knowledge of CPR, first aid, and the ability to coordinate emergency responses effectively.</p><br> <p>Strong organizational skills to manage beach operations, staff schedules, and equipment inventory.</p><br> <p>Attention to detail to maintain a clean and hazard-free environment.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Compliance Management & Reporting L3<br>Customer Relationship Management L3<br>Hygiene L3<br>Leadership<br>Profit and Loss Budgets L3<br>Quality<br>Resilience<br>Vendor Management L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Tourism or Hospitality<br><br><br><br>
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<p>We are seeking a creative, proactive, and results-driven Assistant Marketing Manager to support the planning and execution of marketing initiatives at Our Habitas Ras Abrouq , ensuring consistent brand visibility, guest engagement, and revenue growth in a unique luxury desert resort environment. Reporting to the Marketing Manager or Director of Marketing, the Assistant Marketing Manager is responsible for coordinating day-to-day marketing activities, supporting campaign development, managing digital and social media presence, and collaborating with internal teams and external partners to deliver impactful marketing initiatives. This role plays a key part in strengthening the resort's brand positioning while driving awareness, guest acquisition, and loyalty. The Assistant Marketing Manager will work closely with the Sales, Operations, Revenue, and Brand teams to develop compelling marketing campaigns, create engaging content, monitor campaign performance, and ensure all communications align with brand standards. This position requires strong organizational skills, creativity, project management abilities, and a solid understanding of luxury hospitality marketing.</p><p>Key Responsibilities</p><ul><li>Support the planning, coordination, and execution of marketing campaigns across digital, social media, email, print, and partnership channels.</li><li>Assist in creating engaging content for social media, website, newsletters, promotional materials, and guest communications while ensuring consistency with brand guidelines.</li><li>Coordinate with photographers, videographers, designers, influencers, and external agencies to develop high-quality marketing assets.</li><li>Manage the resort's social media platforms by scheduling content, monitoring engagement, and responding to marketing-related inquiries when appropriate.</li><li>Update website content and ensure promotional offers, events, and resort information remain accurate and current.</li><li>Monitor marketing campaign performance and prepare reports with insights and recommendations for continuous improvement.</li><li>Collaborate closely with the Sales and Revenue teams to support promotional activities, seasonal campaigns, and revenue-driving initiatives.</li><li>Assist in organizing media visits, influencer collaborations, brand activations, and resort events to enhance brand exposure.</li><li>Maintain strong relationships with media partners, tourism organizations, and marketing vendors.</li><li>Ensure all marketing materials comply with brand standards and maintain a consistent luxury brand image across all touchpoints.</li><li>Support budget tracking, purchase requests, and administrative tasks related to marketing activities.</li><li>Conduct market research and competitor analysis to identify emerging trends and opportunities.</li><li>Coordinate internal communications to ensure departments are informed of ongoing marketing campaigns and promotions.</li><li>Assist in developing innovative marketing strategies that enhance guest experiences and strengthen brand awareness.</li><li>Support sustainability and community engagement initiatives by promoting responsible tourism and brand storytelling.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A creative, organized, and detail-oriented marketing professional with excellent communication and project coordination skills. You are passionate about storytelling, luxury hospitality, and creating memorable brand experiences that inspire guests to discover and connect with Our Habitas Ras Abrouq. You thrive in a collaborative and fast-paced environment, balancing creativity with analytical thinking to deliver impactful marketing campaigns. You are proactive, adaptable, and committed to maintaining the highest standards of brand excellence while supporting business growth. You are not just supporting marketing initiatives you are helping bring the unique spirit of Our Habitas Ras Abrouq to life through meaningful storytelling, innovative campaigns, and exceptional guest engagement.</p><p>Qualifications</p><p>Minimum Requirements</p><ul><li>3 5 years of experience in Marketing, Digital Marketing, Communications, or Brand Management, preferably within a luxury hotel, resort, or lifestyle hospitality environment.</li><li>Strong understanding of hospitality marketing, brand positioning, digital marketing, social media management, and content creation.</li><li>Excellent written and verbal communication skills with the ability to create engaging marketing content and compelling brand storytelling.</li><li>Experience managing social media platforms, content management systems (CMS), email marketing platforms, and digital marketing tools.</li><li>Proficiency in Microsoft Office and Adobe Creative Suite (Photoshop, Illustrator, InDesign) or Canva; familiarity with analytics tools such as Google Analytics and Meta Business Suite is an advantage.</li><li>Strong project management and organizational skills with the ability to manage multiple campaigns and deadlines simultaneously.</li><li>Analytical mindset with the ability to interpret marketing performance metrics and provide actionable insights.</li><li>Experience coordinating with creative agencies, photographers, influencers, media partners, and other external stakeholders.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Self-motivated, detail-oriented, and adaptable, with the ability to work effectively in a remote luxury resort environment.</li><li>Passion for luxury hospitality, experiential travel, sustainability, and creating exceptional guest experiences.</li></ul>
Job Description<br><br>We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>This position is based at City Centre Rotana, Doha<br><br>As a Sales Manager - MICE you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans and will include key responsibilities such as-<br><br> Handle all incoming MICE RFP generated by inbound or outbound sales offices, pertaining to own defined segment or portfolio Implement and execute all sales objectives and action plans to reach and exceed set targets Prepare offer letters according to guest requirements and availability, according to company standards and selling strategy Ensure that all necessary information about the event is obtained either from account manager or from the client directly prior to the preparation of an offer Maximize up selling opportunities by proposing additional events and activities suitable and complimenting to the MICE booking Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system Ensure that Rotana sales policies and SOPs are adhered to at all times<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should be holding a degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry. You must be a computer literate with excellent presentation skills and highly sophisticated communication skills, written and oral with proficiency in English is essential and any other language skills beside will be an asset.<br><br>Knowledge & Competencies<br><br>The ideal candidate will have a guest and service oriented attitude, backed up by a pro active approach and a strong drive for results. In your daily business you show flexibility, display a high level of integrity and professionalism to both colleagues and clients. You are having a track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans while possessing following additional competencies-<br><br>Understanding Hotel Operations<br><br>Effective Communication<br><br>Planning for Business<br><br>Supervising People<br><br>Understanding Differences<br><br>Supervising Operations<br><br>Teamwork<br><br>Adaptability<br><br>Customer Focus<br><br>Drive for Results
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>The Assistant Villa Operations Manager at Banana Island Resort Doha by Anantara is responsible for supporting the Villa Operations Manager in delivering exceptional luxury guest experiences while overseeing the daily operations of the resort's private villas. The role combines operational leadership, guest service excellence, team supervision, and coordination across departments.<br><br>Key Responsibilities<br><br>Assist in managing the day-to-day operations of all villas. Supervise Villa Hosts and ensure high service standards. Coordinate villa check-ins, check-outs, housekeeping, and maintenance. Inspect villas before guest arrivals to ensure luxury standards. Handle VIP arrivals, guest preferences, and personalized services. Resolve guest complaints promptly and professionally. Schedule and coach Villa Hosts and monitor their performance. Ensure compliance with resort SOPs, health, safety, and quality standards. Coordinate with Front Office, Housekeeping, Engineering, Food & Beverage, and Guest Relations to provide seamless guest experiences. Monitor operational costs and support departmental budgeting. Maintain accurate guest history and preferences in the property management system (Opera).<br><br>Required Qualifications<br><br>Bachelor's degree in Hotel Management, Hospitality, Tourism, or a related field (preferred). Minimum 2 years of experience in villa operations or luxury resort operations. Experience in 5-star hotels or luxury resorts, preferably with butler or villa host services. Strong leadership, communication, and guest service skills. Knowledge of Opera PMS or similar hotel management systems. Fluent English; additional languages are an advantage.<br><br>Key Skills<br><br>Luxury guest service Team leadership and training Villa operations management Problem-solving and conflict resolution Attention to detail Time management and organization Cross-department coordination Budget awareness and cost control<br><br>This is a mid-level management role designed for hospitality professionals with luxury resort or villa operations experience who can lead teams while ensuring a personalized, world-class guest experience.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Summary</b> We are seeking a creative, proactive, and results-driven Assistant Marketing Manager to support the planning and execution of marketing initiatives at Our Habitas Ras Abrouq , ensuring consistent brand visibility, guest engagement, and revenue growth in a unique luxury desert resort environment. Reporting to the Marketing Manager or Director of Marketing, the Assistant Marketing Manager is responsible for coordinating day-to-day marketing activities, supporting campaign development, managing digital and social media presence, and collaborating with internal teams and external partners to deliver impactful marketing initiatives. This role plays a key part in strengthening the resort's brand positioning while driving awareness, guest acquisition, and loyalty. The Assistant Marketing Manager will work closely with the Sales, Operations, Revenue, and Brand teams to develop compelling marketing campaigns, create engaging content, monitor campaign performance, and ensure all communications align with brand standards. This position requires strong organizational skills, creativity, project management abilities, and a solid understanding of luxury hospitality marketing.</p><p>Key Responsibilities Support the planning, coordination, and execution of marketing campaigns across digital, social media, email, print, and partnership channels. Assist in creating engaging content for social media, website, newsletters, promotional materials, and guest communications while ensuring consistency with brand guidelines. Coordinate with photographers, videographers, designers, influencers, and external agencies to develop high-quality marketing assets. Manage the resort's social media platforms by scheduling content, monitoring engagement, and responding to marketing-related inquiries when appropriate. Update website content and ensure promotional offers, events, and resort information remain accurate and current. Monitor marketing campaign performance and prepare reports with insights and recommendations for continuous improvement. Collaborate closely with the Sales and Revenue teams to support promotional activities, seasonal campaigns, and revenue-driving initiatives. Assist in organizing media visits, influencer collaborations, brand activations, and resort events to enhance brand exposure. Maintain strong relationships with media partners, tourism organizations, and marketing vendors. Ensure all marketing materials comply with brand standards and maintain a consistent luxury brand image across all touchpoints. Support budget tracking, purchase requests, and administrative tasks related to marketing activities. Conduct market research and competitor analysis to identify emerging trends and opportunities. Coordinate internal communications to ensure departments are informed of ongoing marketing campaigns and promotions. Assist in developing innovative marketing strategies that enhance guest experiences and strengthen brand awareness. Support sustainability and community engagement initiatives by promoting responsible tourism and brand storytelling.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who You Are A creative, organized, and detail-oriented marketing professional with excellent communication and project coordination skills. You are passionate about storytelling, luxury hospitality, and creating memorable brand experiences that inspire guests to discover and connect with Our Habitas Ras Abrouq. You thrive in a collaborative and fast-paced environment, balancing creativity with analytical thinking to deliver impactful marketing campaigns. You are proactive, adaptable, and committed to maintaining the highest standards of brand excellence while supporting business growth. You are not just supporting marketing initiatives you are helping bring the unique spirit of Our Habitas Ras Abrouq to life through meaningful storytelling, innovative campaigns, and exceptional guest engagement.</p><p><b>Qualifications </b>Minimum Requirements 3 5 years of experience in Marketing, Digital Marketing, Communications, or Brand Management, preferably within a luxury hotel, resort, or lifestyle hospitality environment. Strong understanding of hospitality marketing, brand positioning, digital marketing, social media management, and content creation. Excellent written and verbal communication skills with the ability to create engaging marketing content and compelling brand storytelling. Experience managing social media platforms, content management systems (CMS), email marketing platforms, and digital marketing tools. Proficiency in Microsoft Office and Adobe Creative Suite (Photoshop, Illustrator, InDesign) or Canva; familiarity with analytics tools such as Google Analytics and Meta Business Suite is an advantage. Strong project management and organizational skills with the ability to manage multiple campaigns and deadlines simultaneously. Analytical mindset with the ability to interpret marketing performance metrics and provide actionable insights. Experience coordinating with creative agencies, photographers, influencers, media partners, and other external stakeholders. Fluent in English, both written and spoken; additional languages are an advantage. Self-motivated, detail-oriented, and adaptable, with the ability to work effectively in a remote luxury resort environment. Passion for luxury hospitality, experiential travel, sustainability, and creating exceptional guest experiences.</p><p></p></section>
Mandarin Oriental, Doha is looking for a Marketing Communications Manager to join our Commercial Strategy team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Commercial Strategy Department in Doha, the Marketing Communications Manager is responsible for developing and executing integrated marketing, communications, public relations, partnership and brand strategies that enhance the hotel's positioning, reputation and commercial performance. The role oversees media relations, content development, marketing campaigns, events, partnerships and CSR initiatives while ensuring all activities align with Mandarin Oriental Hotel Group brand standards. The Marketing Communications Manager reports to the Director of Commercial Strategy.<br><br>As Marketing Communications Manager, you will be responsible for the following duties:<br><br>Developing and implementing integrated Marketing & Communications strategies aligned with business objectives and brand standards. Driving brand visibility, reputation and positioning through media relations, content, partnerships, campaigns and consumer marketing initiatives. Managing public relations activities, media enquiries, press visits, influencer collaborations and agency relationships. Leading the planning and execution of marketing campaigns, events, brand activations and CSR initiatives. Developing compelling content across all communication channels while ensuring consistency of brand messaging and visual identity. Managing marketing performance reporting, campaign analysis, budgets and annual marketing planning. Collaborating with Commercial, Revenue, Operations, Spa and Food & Beverage teams to support revenue-generating initiatives. Building strategic partnerships that enhance guest engagement, awareness and market presence.<br><br>As Marketing Communications Manager, We Expect From You<br><br>Minimum 5-7 years' experience within luxury hospitality, luxury retail, tourism, lifestyle brands or agency environments. Proven experience in Marketing Communications, Public Relations, Brand Management and partnership development. Exceptional written and verbal communication skills in English; Arabic is an advantage. Strong understanding of luxury hospitality, affluent travel markets and brand storytelling. Experience managing media relations, agencies, events, sponsorships and integrated marketing campaigns. Strong leadership, project management and stakeholder management skills. Degree or equivalent qualification in Marketing, Communications, Public Relations, Hospitality Management or Business Administration.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
<h2 class="h5">Job description</h2>
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About Ogilvy<p><span>Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.</span><span>&nbsp;</span></p><br><p><strong>What we're looking for:</strong></p><br><p>We’re on the hunt for a top notch Bilingual Public Relations Account Executive.&nbsp;</p><br><p><strong>About the Role&nbsp;&nbsp;</strong></p><br><p>Ogilvy is seeking a dynamic and detail-oriented Account Executive to join its PR team in Doha. This role is ideal for a communications professional looking to build strong experience in press office management, media relations, and reporting within a fast-paced agency environment.</p><br><p>Working as part of an embedded team, the Account Executive will support the delivery of strategic PR initiatives, manage day-to-day media engagement, and contribute to the successful execution of campaigns, events, and activations.</p><br><p>The role offers the opportunity to work on high-profile national initiatives while developing strong relationships across the regional media landscape.</p><br><p><strong>What You’ll Do&nbsp;</strong></p><br><p><strong>Press Office Management</strong></p><br><ul><li>Support the daily operations of the account’s press office, ensuring efficient handling of media enquiries and requests.</li><li>Draft and distribute press materials including press releases, media invitations, fact sheets, and briefing notes.</li><li>Maintain and regularly update media databases and journalist contact lists.</li><li>Coordinate internal approvals and ensure the timely dissemination of communications materials.</li></ul><p><strong>Media Relations</strong></p><br><ul><li>Build and maintain relationships with local and regional media outlets, including journalists across news, lifestyle, tourism, and business sectors.</li><li>Support proactive media outreach and pitching to secure relevant coverage opportunities.</li><li>Coordinate media attendance at events, press briefings, and destination activations.</li><li>Assist in managing media visits, media tours, and journalist familiarisation programmes.</li></ul><p><strong>Media Monitoring &amp; Reporting</strong></p><br><ul><li>Track and monitor media coverage across print, online, and broadcast platforms.</li><li>Prepare daily monitoring updates, weekly coverage summaries, and campaign reports.</li><li>Assist in producing post-event and campaign coverage reports, including insights and performance highlights.</li><li>Maintain organised archives of media coverage and reporting materials.</li></ul><p><strong>Account &amp; Campaign Support</strong></p><br><ul><li>Support the team in delivering integrated communications campaigns and activations.</li><li>Assist in preparing client updates, presentations, and reporting materials.</li><li>Coordinate timelines and support the implementation of PR activities and events.</li><li>Contribute to content development and ensure high standards across all communications outputs.</li></ul><p><strong>Skills &amp; Experience</strong></p><br><ul><li>1–3 years of experience in public relations, communications, or media relations (agency experience preferred).</li><li>Strong writing and editing skills in English; Arabic is an advantage.</li><li>Familiarity with the local and regional media landscape.</li><li>Excellent organisational and time-management abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong interpersonal and relationship-building skills.</li></ul><p>&nbsp;</p><br><strong><span>How We’ll Support You</span></strong><span>&nbsp;</span><p><span>Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.&nbsp;</span><span>&nbsp;</span></p><br> </div>
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself shaping how the world experiences our brand. When you join our Hotels team, that’s exactly what you’ll do every day. As Director of Marketing & Communications, you’re not just building brand awareness and driving engagement – you’re bringing the light and warmth of hospitality to life through compelling storytelling, strategic communications, and impactful marketing that inspires every guest journey and strengthens our connection with communities, partners, and travellers around the world.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Shape and execute marketing strategy: Develop and deliver integrated marketing and communications strategies that strengthen brand awareness, drive demand, and support the hotel’s commercial objectives.<br><br>Drive brand performance and guest engagement: Lead campaigns and initiatives that increase visibility, enhance the guest experience, and contribute to business performance through strategic marketing and communications.<br><br>Lead marketing planning and execution: Oversee the development and delivery of marketing plans, campaigns, and communications calendars, using performance insights, market trends, and audience data to optimise results.<br><br>Ensure commercial alignment: Partner closely with Sales, Revenue Management, Operations, and regional marketing teams to align marketing activity with pricing, distribution, promotional strategies, and business priorities.<br><br>Build strategic partnerships: Foster strong relationships with media, tourism organisations, community partners, agencies, influencers, and key stakeholders to elevate the hotel's profile and create impactful promotional opportunities.<br><br>Leverage insights to inform strategy: Monitor market trends, competitor activity, campaign performance, and guest insights to identify opportunities, refine marketing strategies, and strengthen the hotel's competitive position.<br><br>Lead and inspire a high-performing team: Recruit, coach, and develop marketing and communications talent while fostering a collaborative, creative, and high-performing culture through ongoing feedback, professional development, and recognition.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Job Summary<br>We are seeking an experienced Finance Manager with a strong background in the Travel & Tourism industry to oversee the financial operations of our travel business. The ideal candidate will possess extensive experience in travel accounting, BSP/IATA reconciliations, airline and supplier settlements, corporate travel billing, financial planning, budgeting, cash flow management, and statutory compliance. The role requires a commercially driven finance professional capable of supporting business growth while maintaining robust financial controls. Key Responsibilities<br>Financial Management Oversee all accounting and finance functions for the Travel & Tours division. Prepare monthly, quarterly, and annual financial statements. Ensure timely month-end and year-end closing activities. Monitor profitability across business segments including leisure travel, corporate travel, MICE, visa services, inbound and outbound tourism. Prepare management reports highlighting revenue, margins, expenses, and profitability. Budgeting & Financial Planning Develop annual budgets and rolling forecasts. Monitor departmental budgets and analyze budget variances. Prepare financial models for new business opportunities. Support management in strategic financial planning. Revenue & Cost Control Monitor ticketing revenues, tour package sales, hotel bookings, transportation, visa services, and ancillary income. Analyze gross margins by supplier, airline, destination, and business segment. Control operational expenses and identify cost-saving opportunities. Implement financial controls to improve profitability. BSP / IATA & Airline Accounting Manage BSP (Billing and Settlement Plan) reconciliations. Reconcile airline ticket sales and refunds. Ensure timely settlement with airlines through IATA BSP. Review ADM (Agency Debit Memo) and ACM (Agency Credit Memo). Handle airline incentive calculations and commission reconciliations. Supplier & Vendor Management Reconcile accounts with airlines, hotels, DMCs, cruise operators, transport providers, and global suppliers. Monitor supplier payments and credit terms. Resolve supplier disputes and reconciliation issues. Corporate Client Billing Oversee invoicing for corporate travel accounts. Monitor receivables and collection cycles. Ensure timely customer collections. Review credit limits and customer exposure. Cash Flow Management Prepare weekly and monthly cash flow forecasts. Monitor liquidity and working capital. Optimize cash utilization. Coordinate banking activities. Financial Compliance Ensure compliance with IFRS and company policies. Manage VAT/GST (where applicable) and tax compliance. Coordinate annual audits. Liaise with auditors, banks, and regulatory authorities. Team Leadership Lead and mentor the finance team. Review work performed by accountants and finance executives. Establish KPIs and monitor team performance. Promote continuous process improvement. Internal Controls Strengthen financial governance and internal controls. Monitor fraud risks and financial irregularities. Ensure compliance with company approval matrix. Improve financial systems and reporting processes. ERP & Systems Utilize ERP/accounting software for financial reporting. Coordinate with ticketing systems such as Galileo, Amadeus, Sabre, or Travelport. Ensure integration between reservation systems and accounting platforms. Required Qualifications Bachelor's Degree in Accounting, Finance, Commerce, or related field. Professional qualification such as CA, ACCA, CPA, CMA, or CIMA preferred. MBA (Finance) is an advantage.<br>Experience7–10+ years of finance experience. Minimum 3–5 years in the Travel & Tourism industry. Experience in IATA-accredited travel agencies is highly preferred. GCC/Qatar experience is preferred. Experience handling multi-branch travel operations is an advantage.
Job Summary<br>We are seeking an experienced Finance Manager with a strong background in the Travel & Tourism industry to oversee the financial operations of our travel business. The ideal candidate will possess extensive experience in travel accounting, BSP/IATA reconciliations, airline and supplier settlements, corporate travel billing, financial planning, budgeting, cash flow management, and statutory compliance. The role requires a commercially driven finance professional capable of supporting business growth while maintaining robust financial controls. Key Responsibilities<br>Financial Management Oversee all accounting and finance functions for the Travel & Tours division. Prepare monthly, quarterly, and annual financial statements. Ensure timely month-end and year-end closing activities. Monitor profitability across business segments including leisure travel, corporate travel, MICE, visa services, inbound and outbound tourism. Prepare management reports highlighting revenue, margins, expenses, and profitability. Budgeting & Financial Planning Develop annual budgets and rolling forecasts. Monitor departmental budgets and analyze budget variances. Prepare financial models for new business opportunities. Support management in strategic financial planning. Revenue & Cost Control Monitor ticketing revenues, tour package sales, hotel bookings, transportation, visa services, and ancillary income. Analyze gross margins by supplier, airline, destination, and business segment. Control operational expenses and identify cost-saving opportunities. Implement financial controls to improve profitability. BSP / IATA & Airline Accounting Manage BSP (Billing and Settlement Plan) reconciliations. Reconcile airline ticket sales and refunds. Ensure timely settlement with airlines through IATA BSP. Review ADM (Agency Debit Memo) and ACM (Agency Credit Memo). Handle airline incentive calculations and commission reconciliations. Supplier & Vendor Management Reconcile accounts with airlines, hotels, DMCs, cruise operators, transport providers, and global suppliers. Monitor supplier payments and credit terms. Resolve supplier disputes and reconciliation issues. Corporate Client Billing Oversee invoicing for corporate travel accounts. Monitor receivables and collection cycles. Ensure timely customer collections. Review credit limits and customer exposure. Cash Flow Management Prepare weekly and monthly cash flow forecasts. Monitor liquidity and working capital. Optimize cash utilization. Coordinate banking activities. Financial Compliance Ensure compliance with IFRS and company policies. Manage VAT/GST (where applicable) and tax compliance. Coordinate annual audits. Liaise with auditors, banks, and regulatory authorities. Team Leadership Lead and mentor the finance team. Review work performed by accountants and finance executives. Establish KPIs and monitor team performance. Promote continuous process improvement. Internal Controls Strengthen financial governance and internal controls. Monitor fraud risks and financial irregularities. Ensure compliance with company approval matrix. Improve financial systems and reporting processes. ERP & Systems Utilize ERP/accounting software for financial reporting. Coordinate with ticketing systems such as Galileo, Amadeus, Sabre, or Travelport. Ensure integration between reservation systems and accounting platforms. Required Qualifications Bachelor's Degree in Accounting, Finance, Commerce, or related field. Professional qualification such as CA, ACCA, CPA, CMA, or CIMA preferred. MBA (Finance) is an advantage.<br>Experience7–10+ years of finance experience. Minimum 3–5 years in the Travel & Tourism industry. Experience in IATA-accredited travel agencies is highly preferred. GCC/Qatar experience is preferred. Experience handling multi-branch travel operations is an advantage.
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<p><strong><u>General Manager – Job Description</u></strong></p><br><br><p><strong>Role</strong></p><br><br><p>To oversee, guide, and lead the sales team in the assigned territory, ensuring successful performance in sales and operations. Develops, executes action plans and working procedures; drives the teams to achieve objectives by maximizing sales and enhancing profitability and brand’s visibility ensuring productivity is in line with set measures and company’s adopted policies and procedures.</p><br><br><p><strong>Key responsibilities:</strong></p><br><br><ul><li>Translates strategic goals into business plans to achieve required targeted growth in sales and profit; Identifies/optimizes expansion and new business and promotional opportunities and services; Analyses factors like previous sales, market conditions, and customer needs affecting market trends to make suggestions during business plan formulation;</li><li>Leads Sales Managers and all sales team to identify opportunities for sales, new markets and agents based on market needs and conditions; translates input received from sales teams into recommendations and proposals based on cost/benefit analysis.</li><li>Identifies/drives sales target scales, objectives and performance parameters of the business development and sales teams in the assigned geographical area/territory; influences and supports the sales managers in providing realistic input into the element of the annual budget and achieving targets accordingly. Constantly reviews financial data to evaluate performance, identify shortages and determine root causes, recommend changes, and implement corrective measures.</li><li>Partners with marketing division to develop, execute marketing campaigns in the assigned geographical area/territory including events, activities, sponsorships, conferences, exhibitions, etc. ensuring adherence to approved branding standards thereby to increase the sales and market share.</li><li>Develops, capitalizes on and maintains effective relationships with external parties of different nature such as government departments, ministries, civil aviation authorities, tourism, as well as agents and trade companies thus enhancing business and growing sales. Builds/ maintains rapport with stakeholders and key customers in the respective region.</li><li>Reviews the performance and progress of the sales teams; sets of objectives, and targets; spends time coaching line managers, identifying skills and opportunities for development; provides advice and guidance on all departmental issues.</li><li>Coordinates with support functions and other divisions within the assigned geographical area/territory on resources, systems and tools; take decisions on matters relating to day-to-day sales activities within their defined work area to achieve conformity and high quality in service: resource planning, compliance, branding, corporate image.</li></ul><p><strong>Job Specifications</strong></p><br><br><ul><li>Bachelor Degree in Business Management, Commerce or equivalent, Masters is a plus.</li><li>Expert in Microsoft Office and web-search skills, proficiency in developing/ conducting PowerPoint presentations.</li><li>Fluent in English Language and Arabic would be a plus.</li></ul><p><strong>Minimum Related Work Experience/</strong><strong>Functional Competencies</strong></p><br><br><ul><li>15 + Years of extensive Sales & Management experience, out of which 5 years should be in Travel & Tourism Industry and in the similar role and related country experience is a plus.</li><li>Product knowledge, high capability of understanding market needs and trends.</li><li>Working experience in developing/maintaining effective business relations, drafting and negotiating SLAs contracts etc.</li><li>Forecasting, budgeting, implementing/reviewing performance of business initiatives.</li><li>Must possess a track record of increasing and sustaining sales growth and profitability even in challenging market conditions.</li><li>Strong knowledge, ties and relationships in the Travel & Tourism Field and Markets; to build credibility quickly.</li><li>Experienced in managing relationships at a senior level, and a diverse team of people (Skills/ Experience).</li><li>Proven skills in analysing data, identifying pitfalls and recommending cost-effective solutions.</li><li>Cost-oriented, decisive, pivotal, possess effective persuasive, negotiation, problem solving and decision-making skills.</li><li>Ability to use a balance of technical expertise, and interpersonal relations to execute new initiatives that support company’s objectives.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li><li>Sales and marketing skills and techniques.</li><li>Commercially sound with a good understanding of P&L accounting.</li><li>Solution and result oriented.</li></ul><br> </div>
Assist in managing the daily operations of the Reservations Department. Supervise and support reservation agents to ensure accurate and timely handling of bookings. Monitor reservation requests, cancellations, amendments, and special arrangements. Ensure all reservations are processed according to hotel standards and procedures. Support revenue optimization by monitoring room availability, rates, and restrictions. Coordinate with Revenue Management regarding promotions, inventory control, and rate updates. Handle guest inquiries, VIP bookings, and complex reservation issues. Ensure proper follow-up on guest requests and special occasions. Review reservation reports and identify discrepancies or operational concerns. Train, coach, and guide reservation team members. Ensure compliance with hotel policies, standards, and procedures. Maintain effective communication with Front Office, Sales, and other departments. Assist in preparing departmental reports and performance updates. Support the Reservation Manager during peak periods and operational requirements. Diploma or Bachelor’s degree in Hospitality Management, Tourism, or a related field is preferred. Candidate must be currently available in Qatar. Minimum 2–3 years of experience in hotel reservations, preferably within a 4-star/5-star hotel environment. Previous experience in a luxury hotel or international hotel brand is an advantage. Proven experience in handling reservation operations, supervising team activities, and ensuring smooth daily workflow. Good knowledge of Opera PMS, CRS, and online booking platforms is preferred. Knowledge of hotel revenue management practices, room inventory control, and rate management is an advantage. Strong communication, leadership, and problem-solving skills. Ability to work under pressure and manage multiple priorities in a fast-paced hotel environment.<br><br>Skills: Customer Relationship Management, Effective Communication, Strategic Planning
Assist in managing the daily operations of the Reservations Department. Supervise and support reservation agents to ensure accurate and timely handling of bookings. Monitor reservation requests, cancellations, amendments, and special arrangements. Ensure all reservations are processed according to hotel standards and procedures. Support revenue optimization by monitoring room availability, rates, and restrictions. Coordinate with Revenue Management regarding promotions, inventory control, and rate updates. Handle guest inquiries, VIP bookings, and complex reservation issues. Ensure proper follow-up on guest requests and special occasions. Review reservation reports and identify discrepancies or operational concerns. Train, coach, and guide reservation team members. Ensure compliance with hotel policies, standards, and procedures. Maintain effective communication with Front Office, Sales, and other departments. Assist in preparing departmental reports and performance updates. Support the Reservation Manager during peak periods and operational requirements. Diploma or Bachelor’s degree in Hospitality Management, Tourism, or a related field is preferred. Candidate must be currently available in Qatar. Minimum 2–3 years of experience in hotel reservations, preferably within a 4-star/5-star hotel environment. Previous experience in a luxury hotel or international hotel brand is an advantage. Proven experience in handling reservation operations, supervising team activities, and ensuring smooth daily workflow. Good knowledge of Opera PMS, CRS, and online booking platforms is preferred. Knowledge of hotel revenue management practices, room inventory control, and rate management is an advantage. Strong communication, leadership, and problem-solving skills. Ability to work under pressure and manage multiple priorities in a fast-paced hotel environment.<br><br>Skills: Customer Relationship Management, Effective Communication, Strategic Planning
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><p>Job Description Job Summary We are seeking a creative, proactive, and results-driven Assistant Marketing Manager to support the planning and execution of marketing initiatives at Our Habitas Ras Abrouq , ensuring consistent brand visibility, guest engagement, and revenue growth in a unique luxury desert resort environment. Reporting to the Marketing Manager or Director of Marketing, the Assistant Marketing Manager is responsible for coordinating day-to-day marketing activities, supporting campaign development, managing digital and social media presence, and collaborating with internal teams and external partners to deliver impactful marketing initiatives. This role plays a key part in strengthening the resort's brand positioning while driving awareness, guest acquisition, and loyalty. The Assistant Marketing Manager will work closely with the Sales, Operations, Revenue, and Brand teams to develop compelling marketing campaigns, create engaging content, monitor campaign performance, and ensure all communications align with brand standards. This position requires strong organizational skills, creativity, project management abilities, and a solid understanding of luxury hospitality marketing.</p><p>Key Responsibilities Support the planning, coordination, and execution of marketing campaigns across digital, social media, email, print, and partnership channels. Assist in creating engaging content for social media, website, newsletters, promotional materials, and guest communications while ensuring consistency with brand guidelines. Coordinate with photographers, videographers, designers, influencers, and external agencies to develop high-quality marketing assets. Manage the resort's social media platforms by scheduling content, monitoring engagement, and responding to marketing-related inquiries when appropriate. Update website content and ensure promotional offers, events, and resort information remain accurate and current. Monitor marketing campaign performance and prepare reports with insights and recommendations for continuous improvement. Collaborate closely with the Sales and Revenue teams to support promotional activities, seasonal campaigns, and revenue-driving initiatives. Assist in organizing media visits, influencer collaborations, brand activations, and resort events to enhance brand exposure. Maintain strong relationships with media partners, tourism organizations, and marketing vendors. Ensure all marketing materials comply with brand standards and maintain a consistent luxury brand image across all touchpoints. Support budget tracking, purchase requests, and administrative tasks related to marketing activities. Conduct market research and competitor analysis to identify emerging trends and opportunities. Coordinate internal communications to ensure departments are informed of ongoing marketing campaigns and promotions. Assist in developing innovative marketing strategies that enhance guest experiences and strengthen brand awareness. Support sustainability and community engagement initiatives by promoting responsible tourism and brand storytelling.</p><p>Who You Are A creative, organized, and detail-oriented marketing professional with excellent communication and project coordination skills. You are passionate about storytelling, luxury hospitality, and creating memorable brand experiences that inspire guests to discover and connect with Our Habitas Ras Abrouq. You thrive in a collaborative and fast-paced environment, balancing creativity with analytical thinking to deliver impactful marketing campaigns. You are proactive, adaptable, and committed to maintaining the highest standards of brand excellence while supporting business growth. You are not just supporting marketing initiatives you are helping bring the unique spirit of Our Habitas Ras Abrouq to life through meaningful storytelling, innovative campaigns, and exceptional guest engagement.</p><p>Qualifications Minimum Requirements 3 5 years of experience in Marketing, Digital Marketing, Communications, or Brand Management, preferably within a luxury hotel, resort, or lifestyle hospitality environment. Strong understanding of hospitality marketing, brand positioning, digital marketing, social media management, and content creation. Excellent written and verbal communication skills with the ability to create engaging marketing content and compelling brand storytelling. Experience managing social media platforms, content management systems (CMS), email marketing platforms, and digital marketing tools. Proficiency in Microsoft Office and Adobe Creative Suite (Photoshop, Illustrator, InDesign) or Canva; familiarity with analytics tools such as Google Analytics and Meta Business Suite is an advantage. Strong project management and organizational skills with the ability to manage multiple campaigns and deadlines simultaneously. Analytical mindset with the ability to interpret marketing performance metrics and provide actionable insights. Experience coordinating with creative agencies, photographers, influencers, media partners, and other external stakeholders. Fluent in English, both written and spoken; additional languages are an advantage. Self-motivated, detail-oriented, and adaptable, with the ability to work effectively in a remote luxury resort environment. Passion for luxury hospitality, experiential travel, sustainability, and creating exceptional guest experiences.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">A creative, organized, and detail-oriented marketing professional with excellent communication and project coordination skills. You are passionate about storytelling, luxury hospitality, and creating memorable brand experiences that inspire guests to discover and connect with Our Habitas Ras Abrouq. You thrive in a collaborative and fast-paced environment, balancing creativity with analytical thinking to deliver impactful marketing campaigns. You are proactive, adaptable, and committed to maintaining the highest standards of brand excellence while supporting business growth. You are not just supporting marketing initiatives you are helping bring the unique spirit of Our Habitas Ras Abrouq to life through meaningful storytelling, innovative campaigns, and exceptional guest engagement.<br><br>Qualifications Minimum Requirements<br></p><ul><li>3 5 years of experience in Marketing, Digital Marketing, Communications, or Brand Management, preferably within a luxury hotel, resort, or lifestyle hospitality environment.</li><li>Strong understanding of hospitality marketing, brand positioning, digital marketing, social media management, and content creation.</li><li>Excellent written and verbal communication skills with the ability to create engaging marketing content and compelling brand storytelling.</li><li>Experience managing social media platforms, content management systems (CMS), email marketing platforms, and digital marketing tools.</li><li>Proficiency in Microsoft Office and Adobe Creative Suite (Photoshop, Illustrator, InDesign) or Canva; familiarity with analytics tools such as Google Analytics and Meta Business Suite is an advantage.</li><li>Strong project management and organizational skills with the ability to manage multiple campaigns and deadlines simultaneously.</li><li>Analytical mindset with the ability to interpret marketing performance metrics and provide actionable insights.</li><li>Experience coordinating with creative agencies, photographers, influencers, media partners, and other external stakeholders.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Self-motivated, detail-oriented, and adaptable, with the ability to work effectively in a remote luxury resort environment.</li><li>Passion for luxury hospitality, experiential travel, sustainability, and creating exceptional guest experiences.</li></ul><p></p></section>
Application Deadline: 31 August 2026Department: Sales & Marketing Location: Qatar - Doha<br><br>Description<br><br>Job Summary<br>The Leisure Sales Manager is responsible for driving room revenue and market share within the leisure travel segment. This includes managing relationships with Wholesale Tour Operators, Online Travel Agencies (OTAs), Retail Travel Agents, Consortia (e.g., Virtuoso, Amex Fine Hotels + Resorts), and Tourism Boards. The ideal candidate will develop and implement strategic sales plans to maximize occupancy and revenue, particularly during off-peak periods.<br><br><br><br>Key Responsibilities<br><br>Key Responsibilities Account Management & Development: Maintain and grow relationships with existing leisure accounts while aggressively prospecting new business opportunities globally and regionally.<br><br>Contracting & Negotiation: Negotiate annual wholesale and FIT (Free Independent Traveler) contracts, ensuring competitive pricing that aligns with the hotel’s revenue management strategies.<br><br>Market Intelligence: Monitor competitor strategies, market trends, and leisure travel patterns to identify new niches and adjust sales tactics accordingly.<br><br>Trade Shows & Sales Missions: Represent the hotel at major international and domestic travel trade shows (e.g., ITB, WTM, ILTM) and conduct targeted sales missions.<br><br>Collaboration: Work closely with the Revenue Management and Marketing teams to create enticing leisure packages, promotions, and tactical campaigns.<br><br>Site Inspections & Familiarization (FAM) Trips: Organize and host FAM trips for travel agents, wholesalers, and media to showcase the property’s unique selling points.<br><br>Reporting: Track production of all leisure accounts, analyze ROI on marketing actions, and provide regular forecast reports to the Director of Sales & Marketing.<br><br><br><br><br>Skills, Knowledge and Expertise<br><br>Required Skills & Qualifications Experience in Qatar Market is a must<br>Experience: 3–5 years of experience in hotel sales, with a proven track record specifically within the leisure segment.<br><br>Network: An established, active network of contacts among luxury travel advisors, consortia, and international tour operators.<br><br>Tech Savvy: Proficiency with Property Management Systems (PMS) like Opera, Central Reservation Systems (CRS), and CRM tools (e.g., Salesforce, Delphi).<br><br>Communication: Exceptional negotiation, presentation, and interpersonal skills. Multi-lingual capabilities are a major plus depending on the target market.<br><br>Flexibility: Willingness to travel extensively for client meetings, trade shows, and industry events.
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>The Assistant Villa Operations Manager at Banana Island Resort Doha by Anantara is responsible for supporting the Villa Operations Manager in delivering exceptional luxury guest experiences while overseeing the daily operations of the resort's private villas. The role combines operational leadership, guest service excellence, team supervision, and coordination across departments.<br><br>Key Responsibilities<br><br>Assist in managing the day-to-day operations of all villas. Supervise Villa Hosts and ensure high service standards. Coordinate villa check-ins, check-outs, housekeeping, and maintenance. Inspect villas before guest arrivals to ensure luxury standards. Handle VIP arrivals, guest preferences, and personalized services. Resolve guest complaints promptly and professionally. Schedule and coach Villa Hosts and monitor their performance. Ensure compliance with resort SOPs, health, safety, and quality standards. Coordinate with Front Office, Housekeeping, Engineering, Food & Beverage, and Guest Relations to provide seamless guest experiences. Monitor operational costs and support departmental budgeting. Maintain accurate guest history and preferences in the property management system (Opera).<br><br>Required Qualifications<br><br>Bachelor's degree in Hotel Management, Hospitality, Tourism, or a related field (preferred). Minimum 2 years of experience in villa operations or luxury resort operations. Experience in 5-star hotels or luxury resorts, preferably with butler or villa host services. Strong leadership, communication, and guest service skills. Knowledge of Opera PMS or similar hotel management systems. Fluent English; additional languages are an advantage.<br><br>Key Skills<br><br>Luxury guest service Team leadership and training Villa operations management Problem-solving and conflict resolution Attention to detail Time management and organization Cross-department coordination Budget awareness and cost control<br><br>This is a mid-level management role designed for hospitality professionals with luxury resort or villa operations experience who can lead teams while ensuring a personalized, world-class guest experience.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>The Assistant Villa Operations Manager at Banana Island Resort Doha by Anantara is responsible for supporting the Villa Operations Manager in delivering exceptional luxury guest experiences while overseeing the daily operations of the resort's private villas. The role combines operational leadership, guest service excellence, team supervision, and coordination across departments.<br><br>Key Responsibilities<br><br>Assist in managing the day-to-day operations of all villas. Supervise Villa Hosts and ensure high service standards. Coordinate villa check-ins, check-outs, housekeeping, and maintenance. Inspect villas before guest arrivals to ensure luxury standards. Handle VIP arrivals, guest preferences, and personalized services. Resolve guest complaints promptly and professionally. Schedule and coach Villa Hosts and monitor their performance. Ensure compliance with resort SOPs, health, safety, and quality standards. Coordinate with Front Office, Housekeeping, Engineering, Food & Beverage, and Guest Relations to provide seamless guest experiences. Monitor operational costs and support departmental budgeting. Maintain accurate guest history and preferences in the property management system (Opera).<br><br>Required Qualifications<br><br>Bachelor's degree in Hotel Management, Hospitality, Tourism, or a related field (preferred). Minimum 2 years of experience in villa operations or luxury resort operations. Experience in 5-star hotels or luxury resorts, preferably with butler or villa host services. Strong leadership, communication, and guest service skills. Knowledge of Opera PMS or similar hotel management systems. Fluent English; additional languages are an advantage.<br><br>Key Skills<br><br>Luxury guest service Team leadership and training Villa operations management Problem-solving and conflict resolution Attention to detail Time management and organization Cross-department coordination Budget awareness and cost control<br><br>This is a mid-level management role designed for hospitality professionals with luxury resort or villa operations experience who can lead teams while ensuring a personalized, world-class guest experience.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Plan and execute all digital marketing strategy, including SEO/SEM, marketing database, email, social media and display advertising campaigns. Create and maintain Rosewood Doha’s social media presence in an innovative & creative manner. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs). Identify trends and insights, and optimize spend and performance based on the insights. Build new and creative growth strategies. Plan, execute, and measure experiments and conversion tests. Collaborate with internal teams to create landing pages and optimize the digital user experience with the goal of increasing guest satisfaction and/or revenue. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints. Instrument conversion points and optimize user funnels. Collaborate with agencies and other vendor partners. Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate. Establish and execute a digital marketing strategy to distribute content. Work with and manage a team of writers, marketers, and other stakeholders to maintain Rosewood Doha's digital presence. Maintain consistent brand messaging across all social channels. Create and maintain an editorial calendar to deliver targeted content. Main Lead on Online Retail Strategy and Online Store maintenance. Mentor Digital Marketing Executive by enhancing existing skills as well as teaching new ones to improve job performance. Standard Responsibilities:Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the company’s culture, vision, mission, and core values at all times. Take a proactive approach to the management of the department, anticipating potential opportunities. To actively promote the services and facilities available to guests within the hotel and other Rosewood Hotels, maximizing revenue from other business units. Ensure an efficient and well-organized department, ensuring all associates are well-trained and highly motivated. Consistently meet the expectations and requirements of internal and external guests. Obtain first-hand guest information and use it for improvements in products and services. Act with guests in mind; establish and maintain effective relationships with guests and gain their trust and respect. Maintain effective communication within the department and ensure that the department manager is kept well informed of any problems/queries that have arisen. To liaise with other departments to ensure good communication and offer support. To attend to any guest comments brought to their attention either directly or through the Front Office Managers, Managing Director or other Executive Committee Member or Head of Department and to deal with these efficiently and courteously.
The Assistant Sales Manager – Multi-Property is responsible for supporting and driving sales activities across the Hotel Chains to achieve revenue, occupancy, and overall business growth objectives.<br>The role contributes to the development and execution of effective sales strategies while identifying new market opportunities and strengthening the commercial positioning of each property.<br>The position focuses on generating new business, managing and developing key corporate accounts, and building strong relationships with clients, travel partners, event planners, and other stakeholders. The role also supports cross-selling opportunities across the multi-property portfolio, monitors sales performance and market trends, and works closely with internal teams to ensure client requirements are effectively delivered and sales targets are consistently achieved. Key Duties and Responsibilities<br>1. Sales Strategy & Business Development Support the development and implementation of sales strategies to achieve revenue and occupancy targets across all assigned properties. Identify new business opportunities through market research, competitor analysis, and changing customer trends. Conduct regular sales calls, client meetings, and site visits to generate leads and convert business opportunities.2. Client & Account Management Build and maintain strong relationships with key clients, corporate accounts, travel partners, event planners, and other business partners. Develop new accounts while supporting the retention and growth of existing clients. Understand client requirements and recommend suitable accommodation, events, and hospitality solutions across the properties.3. Partnerships & Market Representation Establish and maintain partnerships with local businesses, tourism organizations, travel partners, and event planners. Represent the properties at trade shows, networking events, exhibitions, and other relevant industry functions. Promote the multi-property portfolio and identify cross-selling opportunities across the different properties.4. Sales Performance & Reporting Monitor sales activities, account performance, revenue generation, and progress against established targets. Prepare accurate sales reports, forecasts, market updates, and performance insights for management review. Support effective utilization of sales budgets and recommend actions to improve sales performance and return on investment.5. Team Coordination & Sales Support Support the General Manager and Sales team in implementing sales plans and achieving departmental objectives. Promote a collaborative, customer-focused, and results-oriented sales environment. Coordinate with Operations, Reservations, Events, and other departments to ensure effective delivery of client requirements. Key Performance Indicators (KPIs) Achievement of revenue and occupancy targets across assigned properties. New account acquisition and existing client retention. Sales-led conversion and business opportunity generation. Sales budget utilization and return on investment. Achievement of individual and team sales objectives. Accuracy and timeliness of sales reports, forecasts, and performance insights. Qualifications, Experience and Skills Bachelor’s Degree in Hospitality Management, Business Administration, Sales & Marketing, or a related field is preferred. Hotel Sales Management or Revenue Management certification is an advantage.3–5 years of relevant experience in hotel, hospitality, events, or multi-property sales is preferred. Previous experience managing corporate accounts, travel partners, or hospitality clients is preferred. Strong sales, negotiation, business development, and relationship management skills. Good understanding of hotel sales, revenue generation, occupancy, and market positioning. Strong communication, presentation, networking, and client-servicing skills. Experience with CRM systems and sales reporting tools. Proficiency in Microsoft Office applications. Strong organizational and time-management skills with the ability to manage multiple properties and priorities. Results-oriented with strong commercial awareness and customer focus.
Position Summary<br><br>The Front-of-House Manager is responsible for leading the day-to-day front office operations while delivering exceptional member and guest experience. As the first point of contact for all visitors, the role combines hospitality, customer service, sales, administration and team leadership to ensure every interaction reflects the premium standard of Doha Golf Club.<br><br>The role plays a key part in the Club’s commercial transformation by driving membership growth, promoting club facilities, increasing visitor conversion, supporting events and ensuring the front office operates as a Member Experience & Sales Centre rather than a traditional reception.<br><br>Member & Guest Experience<br><br>Deliver an outstanding first impressions for all members, guests and visitors. Ensure all visitors are greeted professionally and promptly. Manage all front desk operations, telephone enquiries and visitor reception. Resolve member and guest concerns efficiently and professionally. Maintain the highest standards of hospitality and presentation. Ensure service standards are consistently achieved.<br><br>Membership & Sales<br><br>Promote all membership categories and guide prospective members through the sales journey. Conduct club tours for prospective members and corporate clients. Convert visitor enquiries into memberships whenever possible. Upsell club services including golf, academy programmes, restaurant offers, retail and events Support membership retention initiatives and referral programmes. Follow up all membership leads and enquiries.<br><br>Customer Relationship Management (CRM)<br><br>Capture and maintain accurate member, visitor and prospect information. Maintain an up-to-date CRM database. Support marketing campaigns through quality date capture. Monitor enquiry conversation and follow-up.<br><br>Front Office Operations<br><br>Lead and supervise the front office team. Prepare staff schedules and ensure adequate coverage. Maintain reception standards and procedures. Coordinate with Golf Operations, F & B, Events, Academy and Membership teams. Prepare operational reports.<br><br>Events and Commercial Supports<br><br>Support club events, tournaments and activations. Promote restaurant offers, academy programmes and seasonal campaigns. Assist with corporate hospitality initiatives. Increase overall club utilization.<br><br>Leadership<br><br>Train, coach and develop the Front Office team. Create a customer-first culture. Monitor performance and drive continuous improvement.<br><br>Key Performance Indicators (KPIs)<br><br>Membership enquiries and conversion rate. Customer satisfaction and complaint resolution. CRM database growth and accuracy. Event participation generated through Front Office. Restaurant and retail referrals. Telephone response time and visitor greeting compliance.<br><br>Qualifications & Experience<br><br>Bachelor’s degree or Diploma in Hospitality, Business Administration, Tourism or related field (preferred).3-5 years’ experience in hospitality, luxury hotels, golf clubs or premium customer service. Previous supervisory or management experience preferred. Experience in membership sales or CRM is highly desirable.<br><br>Skills And Competencies<br><br>Exceptional customer service and hospitality. Strong sales, negotiation and upselling skills. Leadership and team management. Excellent communication and interpersonal skills. Professional presentation. Strong administrative and reporting skills. Proficiency in Microsoft Office and CRM systems.<br><br>Language Requirements<br><br>Fluent English (mandatory). Arabic preferred. Additional languages are an advantage.<br><br>Service Standards<br><br>Answer calls promptly and professionally. Greet every visitor warmly. Offer club tours to prospective members. Follow up enquiries within 24 hours. Record every visitor interaction in the CRM. Deliver an exceptional member experience.