Tourism manager Jobs
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<h2 class="h5">Job description</h2>
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<ol><li>Key ResponsibilitiesProject Execution & Construction Management<ul><li>Manage and oversee all civil construction activities for Oil & Gas and Substation projects.</li><li>Ensure construction activities are executed in compliance with approved drawings, specifications, project procedures, and HSE requirements.</li><li>Monitor project progress and implement corrective actions to achieve project milestones and schedules.</li><li>Coordinate site activities to ensure smooth execution and efficient resource utilization.</li></ul>Civil Works & Technical Coordination<ul><li>Supervise civil works including foundations, equipment foundations, cable trenches, duct banks, control buildings, paving, drainage systems, retaining structures, and associated infrastructure.</li><li>Review construction drawings, method statements, and technical documents prior to execution.</li><li>Coordinate with engineering and design teams to resolve technical queries and site issues.</li></ul>Manpower and Resource Management<ul><li>Plan and allocate manpower, equipment, materials, and other resources to maximize productivity.</li><li>Monitor workforce performance and ensure optimal deployment of resources.</li><li>Identify resource requirements and coordinate mobilization to meet project schedules.</li></ul>Material Control & Reconciliation<ul><li>Manage and monitor civil bulk materials consumption.</li><li>Prepare and maintain material reconciliation reports.</li><li>Track material usage, wastage, and inventory to ensure cost-effective utilization.</li></ul>Quality Assurance & Documentation<ul><li>Ensure compliance with approved Inspection and Test Plans (ITP), Method Statements, and project quality requirements.</li><li>Coordinate and submit Requests for Inspection (RFI) for completed construction activities.</li><li>Close quality observations and ensure proper documentation and record keeping.</li></ul>Stakeholder Coordination<ul><li>Maintain effective communication and coordination with clients, consultants, designers, subcontractors, and internal departments.</li><li>Attend project meetings and provide updates on construction progress, challenges, and mitigation plans.</li><li>Resolve construction-related issues through proactive coordination with stakeholders.</li></ul>Vendor & Subcontractor Management<ul><li>Coordinate with vendors for material delivery, technical support, and site requirements.</li><li>Monitor subcontractor performance to ensure compliance with project specifications, quality standards, and schedule commitments.</li><li>Review subcontractor progress and implement improvement measures when required.</li></ul>Reporting & Project Controls<ul><li>Prepare and submit Daily Progress Reports (DPR), Weekly Reports, and Monthly Progress Reports (MPR).</li><li>Monitor project productivity, progress trends, and key performance indicators.</li><li>Provide management with accurate status reports, forecasts, and recovery plans where necessary.</li></ul>Health, Safety & Environment (HSE)<ul><li>Ensure strict compliance with project HSE policies, client requirements, and statutory regulations.</li><li>Promote a safe working culture and actively participate in safety initiatives.</li><li>Conduct site inspections and ensure corrective actions are implemented for identified risks.</li></ul>Qualifications & Experience<ul><li>Bachelor's Degree in Civil Engineering or equivalent.</li><li>Proven experience in Oil & Gas, Substation, or EPC construction projects.</li><li>Strong knowledge of civil construction methodologies, quality procedures, and project execution requirements.</li><li>Experience in material reconciliation, resource planning, and project reporting.</li><li>Familiarity with RFI, ITP, Method Statements, and project quality systems.</li><li>Excellent leadership, communication, and stakeholder management skills.</li></ul>Key Competencies<ul><li>Construction Management</li><li>Oil & Gas Project Execution</li><li>Substation Civil Works</li><li>Material Reconciliation & Cost Control</li><li>Resource & Manpower Planning</li><li>Quality Management (RFI/ITP)</li><li>Vendor & Subcontractor Management</li><li>Client Coordination</li><li>Progress Monitoring & Reporting</li><li>Problem Solving and Decision Making</li></ul><br></li></ol> </div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p><span><span>To reflect the mission, vision, and values of The View Hospital (TVH). To plan, lead, and set the quality and safety standards of healthcare considering the best practice prevailing in the industry in an effective and efficient manner to achieve the best patient experience.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span><span><span><span>Adheres to the TVH Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards (JCIA). </span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span>Collaborates with the Office of Licensure, Accreditation, Regulation (OLAR) and Risk Management to comply with MoPH regulatory and licensing requirements and organizational bylaws, rules, regulations, policies, and procedures. </span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Supervises and helps develop and maintain the quality program for the work unit, representing the department in accreditation inspections. </span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Manages staff responsible for developing and implementing patient safety programs. </span></span></span></span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span><span><span>Supervises the investigation of errors and then plans for resolution of all safety-related incidents, including those involving employees, visitors, patients, and situations posing a threat to the Hospital's buildings and equipment. </span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>will be instrumental in assisting executive management's desire to mitigate unintentional patient harm, and to reduce liability costs and exposure by reducing clinical risks.</span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Maintains records of patient-related errors and evaluates this information in order to identify the cause of the error. </span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Collects, reviews, and analyzes information from the facility's safety programs to identify corrective action and programs as necessary. </span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Recommends changes, policies, or programs that could prevent future errors. </span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Designs and presents training programs meant to increase awareness of patient safety initiatives. </span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Manages subordinate staff in the day-to-day performance of their jobs. </span></span></span></span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span>Certification in Healthcare Management (Preferred)</span></span></p><br>
<p><span><span><span><span><span><span>Strong Knowledge of the healthcare industry.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Comprehensive knowledge of the Accreditation Process in an acute Healthcare Facility with particular emphasis on JCI and preferably in more than one facility.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Excellent multitasking skills.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Critical thinking and problem-solving skills.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Team player and good time-management skills.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Great interpersonal and communication skills.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Extensive knowledge of all aspects of hospital clinical operations, related to patient safety and quality activities.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Familiarity with infection control, risk management, and regulatory affairs.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Excellent administrative skills to deal effectively with all levels of hospital staff, the public, and agencies and entities involved in this area.</span></span></span></span></span></span></p><br>
<p><span><span>Extensive knowledge of Quality and Patient Safety processes. </span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span>Minimum 8 years of experience in Medical (required)</span></span></p><br>
<p><span><span>4 years of managerial experience.</span></span></p><br>
<p><span><span>Minimum 3 years in GCC (preferred)</span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Build High-Performing Teams<br>AI Fluency<br>Agility<br>Provide Direction<br>Workplace Safety L3<br>Communication Strategies L3<br>Regulatory Compliance L3<br>Health and Safety Practices L3<br>Risk Assessment L3<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree<br>Doctoral degree in Doctor of Medicine<br><br><br><br>
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We are seeking a hands-on HR techno functional professional to manage, configure, and continuously improve our Microsoft Dynamics 365 Human Resources (D365 HR) and complementary HR platform. This is a working role. The successful candidate is the day-to-day owner of HR systems and personally delivers configuration, reporting, and support, while coordinating IT and external vendors as needed.<br>Key Responsibilities:<br>Manage and maintain the D365 HR platform day to day, including configuration and system administration. Deliver HR technology enhancements and integrations hands-on, working directly in the system. Work closely with HR, IT, and vendors to build and roll out practical solutions. Build and run people analytics, workforce reporting, and dashboards. Administer Core HR, Leave and Absence, Compensation, and Talent modules. Carry out system testing, upgrades, and post-go-live support directly. Coordinate super users and external providers, and act as the main point of contact for the platform. Produce reports and insights to support decision-making.<br>Required Qualifications and Experience:<br>Hands-on experience configuring and administering D365 HR (Core HR, Leave and Absence, Compensation, Talent). Delivered at least one full-cycle HR system implementation, personally involved from design through go-live and support. Practical, hands-on skills in people analytics and HR reporting, including building dashboards and reports. Sound HR functional knowledge, including payroll, performance management, job architecture, grading, compensation, and benefits. Minimum 5 years in a hands-on HRIS or HR systems role. Experience with at least one Learning Management System (LMS) and one Applicant Tracking System (ATS).<br>Education and Professional Qualifications<br>Bachelor’s degree in Human Resources, Information Technology, Computer Science, Business Administration, or a related field.<br>Preferred Qualifications:<br>Experience working directly with System Integrator (SI) and Application Management Services (AMS) partners in a multi-vendor environment. Experience in regulated GCC (Qatar preferred) industries, particularly Government or Financial Services. Strong communication and vendor coordination skills. Microsoft Dynamics 365 certification, particularly a Human Resources or Finance & Operations functional/techno-functional credential. A recognized HR certification (e.g., SHRM-CP/SCP, CIPD) or an HRIS credential (e.g., IHRIM PHRIM). Power Platform / Power BI certification.
Company Description Assets Group is one of the region’s fastest-growing real estate developers, offering a diverse collection of properties worldwide. The group owns and manages a broad portfolio of iconic and innovative projects across hospitality, residential, retail, healthcare, and commercial sectors in Qatar and internationally. As part of Power International Holding, a Qatar-based Company, Assets Group benefits from strong backing across construction, real estate development, agriculture and food industries, lifestyle, entertainment, and hospitality. Prospective team members join a dynamic organization focused on landmark developments and long-term value creation in global markets.<br>Revised Qualifications Strong background in Collections Management, Credit Control, and Accounts Receivable, with significant experience in shopping malls, retail destinations, mixed-use developments, and large-scale real estate portfolios. Proven experience managing collections related to tenant receivables, lease agreements, rental income, service charges, and retail leasing portfolios. Minimum 10-15 years of experience, with at least 5 years in a senior managerial role overseeing collections within mall, retail, or commercial real estate environments. Demonstrated success in managing relationships with retail tenants, anchor tenants, F&B operators, entertainment operators, and corporate clients. Strong understanding of retail leasing, property management operations, tenant billing, and revenue recovery processes. Experience developing and implementing collection strategies that improve cash flow, reduce aged receivables, and minimize bad debt exposure. Proficiency in ERP systems, financial reporting, collections analytics, and advanced Excel. Excellent negotiation, dispute resolution, and stakeholder management skills. Solid knowledge of legal and regulatory requirements related to collections, contracts, and tenancy agreements within the GCC. Bachelor's degree in finance, Accounting, Business Administration, or a related field. Professional certifications in Credit or Finance are an advantage. Experience with major shopping mall operators, retail asset owners, property developers, or mixed-use destinations is highly preferred.<br>Preferred Experience07+ years of experience in Collections, Accounts Receivable, Credit Control, or Revenue Management. Prior experience supporting large-scale commercial assets, retail destinations, shopping centres, mixed-use developments, or diversified real estate portfolios. Experience managing significant receivable portfolios with multiple tenant and corporate customer relationships. GCC experience, preferably within Qatar, UAE, or Saudi Arabia.
Responsible in handling, Controlling and planning construction project and oversee their progress along the way in a timely and cost-effective manner and while evaluating Key Performance Indicators.<br><br>Key Responsibilities<br><br>Oversee and direct construction projects from conception to completion. Collaborate with architects, engineers, and other specialists; hire full-time and part-time subcontractors and laborers and coordinate their schedules. Respond efficiently and effectively to work delays, emergencies, and other project disruptions. Provide directions to general contractors, subcontractors, and vendors when doing groundwork to ensure that quality standards are being met. Monitor planned activities that are happening in a sequential manner. Managing & controlling all activities from the beginning up to the completion of projects. Attending project meetings, inquires with the current and potential clients for business development. Coordinate and direct construction workers and subcontractors. Select tools, materials and equipment and track inventory. Monitoring the production schedule to ensure on time project completion. Projects coordination with the factory, sites and clients. Provider leadership and guidance whenever it is required. Review the work progress on daily basis. Prepare internal and external reports pertaining to job status. Educate the team whenever it seems that the empower it requires. Attend Trainings and Awareness.<br><br>Qualifications & Experience<br><br>Education Qualifications: Graduate in Civil Engineering, preferably in Architectural background.<br><br>Professional Experience: At least 3 years of related work experience, probably in construction/fit-out work.<br><br>Licenses /Certifications: Having a PMP certificate would be an added advantage.<br><br>Competencies<br><br>Understanding the technical aspects and construction aspects of the job. Expert knowledge of building products, construction details and relevant rules and regulations and quality standards Familiarity with construction management software packages Ability to plan and see the “big picture.”Competent in conflict and crisis management. Ability to manage the line and Customer Service Time management &Keen on details Excellent interpersonal sensitivity Excellent written and oral communication skills. Can handle it under pressure. Stress tolerance Initiative and resourcefulness Flexibility Industry and perseverance Language: English/Hindi
About the Role You will lead risk-based internal audit engagements across UCC's capital project portfolio, while also supporting Group-wide continuous monitoring and audit work across our hospitality and F&B operations. This is a hands-on, senior individual contributor / team lead role for someone who can operate independently across diverse, high-complexity environments.<br>Key Responsibilities Plan and execute risk-based internal audits across UCC's EPC and capital projects portfolio, including JV-structured projects, in line with the IIA's International Professional Practices Framework (IPPF) Assess project controls across cost, schedule, claims, variation orders, subcontractor management, and contract compliance Conduct internal audits and control reviews across hospitality/F&B operations within the Group, identifying operational, financial, and compliance risks specific to that sector Design, implement, and maintain continuous monitoring frameworks — including KPI, KCI, and KRI indicators with RAG-based thresholds — to provide ongoing assurance between audit cycles Develop and execute Risk Control Matrices (RCMs), distinguishing design effectiveness (DE) from operating effectiveness (OE) Draft clear, actionable audit findings and reports, and manage the full finding lifecycle through to remediation closure Engage directly with auditee management, including project directors, finance teams, and hospitality operations leadership, to validate findings and agree corrective action plans Contribute to the annual risk-based audit planning process and the Group's audit universe Support Audit Committee reporting, including ECAF-aligned KPI/KCI/KRI summaries where applicable Mentor junior audit staff and contribute to building internal audit capability across the function<br>Requirements Bachelor's degree in accounting, Finance, Engineering, or related field; professional certification preferred (CIA, CPA, CFE, or equivalent) Minimum 10-12 years of progressive internal audit, risk, or assurance experience, with demonstrated depth in: Capital projects / EPC / construction or infrastructure environments Hospitality or F&B operations Continuous monitoring / continuous auditing frameworks and KPI/KRI design Strong understanding of JV governance structures and large-scale project risk (claims, variations, contractor performance) Excellent report writing and stakeholder communication skills, with the ability to engage senior project and operations leadership Experience with risk-based audit methodologies aligned to the IIA IPPFBased in or willing to relocate to Doha, Qatar
A diversified organization in Qatar is seeking an experienced finance professional to oversee financial reporting, planning, controls, cash-flow management, and business performance across multiple operations.<br>This position requires a commercially minded finance leader who can strengthen financial governance, deliver reliable management information, improve processes, and support senior leadership with data-driven insights.<br>Key Responsibilities Oversee monthly and annual financial closing, reporting, and account reconciliations. Prepare management reports, financial analysis, forecasts, and performance dashboards. Coordinate budgeting and monitor actual results against approved plans. Manage cash-flow forecasting, working capital, receivables, and payables. Strengthen financial controls, approval processes, and accounting procedures. Ensure compliance with applicable accounting standards and regulatory requirements. Coordinate external audits, tax submissions, and statutory reporting. Review business proposals, pricing, contracts, and investment opportunities from a financial perspective. Monitor the financial performance and profitability of different business activities. Identify opportunities for cost optimization, automation, and process improvement. Support consistent accounting practices and intercompany reconciliations. Lead and develop the finance team while promoting accuracy, accountability, and timely delivery. Provide financial recommendations and decision support to senior leadership.<br>Candidate Requirements Bachelor’s degree in Accounting, Finance, or a related discipline. Professional qualification such as ACCA, CPA, CMA, ACA, or equivalent is strongly preferred. Minimum of eight years of progressive finance experience, including three years in a supervisory or management capacity. Experience supporting multiple companies, business units, or revenue streams. Strong knowledge of financial reporting, budgeting, forecasting, cash-flow management, and internal controls. Good understanding of IFRS and applicable Qatar regulatory requirements. Experience managing audits and statutory reporting. Advanced Microsoft Excel skills and proficiency in ERP or accounting systems. Strong commercial judgment, analytical ability, and stakeholder-management skills. High standards of integrity, accuracy, and confidentiality. Fluency in English; Arabic is an advantage.<br>Key Success Measures Timely and accurate financial closing and reporting Budget and forecast accuracy Effective cash-flow and working-capital management Audit and regulatory compliance Strength of internal financial controls Reduction of overdue receivables Completion of intercompany reconciliations Quality of financial insights provided to management Cost savings and process improvements Finance team performance and development
Job Purpose To develop, manage and execute marketing strategy, plan, policies, procedures, and frameworks and ensure optimal delivery across its related functions; events, marketing, branding and web<br>Key Result Areas:Develop, manage, and deliver HBKU marketing strategy in line with the HBKU communications strategy and the overall University’s strategy Manage and oversee the HBKU marketing functions including corporate marketing, enrolment marketing, business marketing, branding, events, and web development Develop department’s related guidelines, procedures, and frameworks Develop marketing annual business plan and budget and monitor and approve expenditures Provide marketing support for all HBKU entities including campaign design and development, guidance on events and conferences Develop and maintain HBKU branding strategy, brand identity and corporate messaging Provide guidance to articulate the key objectives, key messages and expected outcomes for marketing, events, and web projects Conceptualize, plan, and execute all marketing projects/initiatives in line with the communication strategy of HBKU, and ensuring compliance with agreed timelines and budget Develop, plan, and implement advertising campaigns to publicize and promote the university strategic activities and events, and establish methods for increasing participation Oversee the final approval on content for all marketing related projects and ensure that all publications are executed appropriately in line with HBKU messaging Develop and maintain HBKU’s e-channels (university website, e-marketing platform, etc.) Minimum Knowledge, Skills & Experience Bachelor’s degree in marketing, or Communications major or related field & 8-10 years of relevant full-time work experience in marketing or a related field at similar higher education institutes, 3 of which at a supervisory level Good understanding of marketing communication, branding, advertising strategies, plans and frameworks Good conceptual & strategic thinking with ability to articulate and share vision and mission by inspiring others Experienced in dealing with creative agencies Excellent communication and interpersonal skills, with the ability to logically and persuasively outline and present thoughts, ideas, and specifications through oral and written communications Fluent in Arabic and English; Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely Proficiency in MS Office applications
In charge of Revenue, Reservations and Operator department.<br><br>Revenue Management & Pricing<br><br>Monitor daily room rates and occupancy levels. Update room pricing across distribution channels (OTA, GDS, hotel website). Assist with dynamic pricing strategies based on demand. Manage rate plans, packages, and promotional offers. Ensure rate parity across booking channels.<br><br>Forecasting & Reporting<br><br>Prepare daily, weekly, and monthly revenue reports. Analyze key performance indicators (KPIs), including:ADR (Average Daily Rate) Occupancy %Rev PAR (Revenue Per Available Room) TRev PAR (Total Revenue Per Available Room) Assist in demand forecasting and budgeting. Track pace reports and pickup trends.<br>Market & Competitor Analysis<br><br>Monitor competitor hotel pricing and promotions. Analyze market demand, local events, and seasonal trends. Review STR reports and benchmarking data when available. Identify opportunities to increase market share.<br><br>Distribution Channel Management<br><br>Support management of online travel agencies (OTAs) such as Booking.com and Expedia Group. Monitor channel performance and booking production. Help optimize inventory allocation across channels. Ensure room availability and restrictions are correctly loaded.<br><br>Reservation & Inventory Control<br><br>Review booking patterns and cancellations. Monitor overbooking levels and displacement analysis. Assist with room inventory management. Manage restrictions such as:Minimum Length of Stay (Min LOS) Closed to Arrival (CTA) Closed to Departure (CTD)<br>System Administration<br><br>Maintain revenue management systems (RMS) and property management systems (PMS). Verify accuracy of rates, inventory, and forecasting data. Generate system reports and troubleshoot data discrepancies.<br><br>Cross-Department Collaboration<br><br>Work closely with:Front Office Reservations Sales Marketing Finance Support group pricing decisions and contract evaluations. Communicate revenue strategies to operational teams.<br>Common Daily Tasks<br><br>Review previous day's performance. Check occupancy, ADR, and Rev PAR. Analyze pickup and cancellation reports. Review competitor rates. Adjust pricing and inventory if needed. Monitor OTA and direct booking channels. Prepare management reports. Attend revenue or commercial meetings.<br><br>Key Skills Required<br><br>Strong analytical and numerical skills. Advanced Microsoft Excel. Revenue management principles. Data interpretation and forecasting. Attention to detail. Communication and presentation skills. Experience with hotel systems such as:Opera PMSIDea S Revenue Solutions Duetto Rate Gain<br><br>Skills: Microsoft Office, Effective Communication, Operations Management, Revenue Management
About the Role You will lead risk-based internal audit engagements across UCC's capital project portfolio, while also supporting Group-wide continuous monitoring and audit work across our hospitality and F&B operations. This is a hands-on, senior individual contributor / team lead role for someone who can operate independently across diverse, high-complexity environments.<br>Key Responsibilities Plan and execute risk-based internal audits across UCC's EPC and capital projects portfolio, including JV-structured projects, in line with the IIA's International Professional Practices Framework (IPPF) Assess project controls across cost, schedule, claims, variation orders, subcontractor management, and contract compliance Conduct internal audits and control reviews across hospitality/F&B operations within the Group, identifying operational, financial, and compliance risks specific to that sector Design, implement, and maintain continuous monitoring frameworks — including KPI, KCI, and KRI indicators with RAG-based thresholds — to provide ongoing assurance between audit cycles Develop and execute Risk Control Matrices (RCMs), distinguishing design effectiveness (DE) from operating effectiveness (OE) Draft clear, actionable audit findings and reports, and manage the full finding lifecycle through to remediation closure Engage directly with auditee management, including project directors, finance teams, and hospitality operations leadership, to validate findings and agree corrective action plans Contribute to the annual risk-based audit planning process and the Group's audit universe Support Audit Committee reporting, including ECAF-aligned KPI/KCI/KRI summaries where applicable Mentor junior audit staff and contribute to building internal audit capability across the function<br>Requirements Bachelor's degree in accounting, Finance, Engineering, or related field; professional certification preferred (CIA, CPA, CFE, or equivalent) Minimum 10-12 years of progressive internal audit, risk, or assurance experience, with demonstrated depth in: Capital projects / EPC / construction or infrastructure environments Hospitality or F&B operations Continuous monitoring / continuous auditing frameworks and KPI/KRI design Strong understanding of JV governance structures and large-scale project risk (claims, variations, contractor performance) Excellent report writing and stakeholder communication skills, with the ability to engage senior project and operations leadership Experience with risk-based audit methodologies aligned to the IIA IPPFBased in or willing to relocate to Doha, Qatar
Additional Information<br><br>Job Number 26110679<br><br>Job Category Golf, Fitness, & Entertainment<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Supporting Recreation Operations<br><br> Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Monitors quality, standards and meets the expectations of the customers on a daily basis. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Schedules events, programs, and activities, as well as the work of others. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Develops specific goals and plans to prioritize, organize, and accomplish your work. Supports the management of outside vendors including water sports and scuba. Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.). Manages group activities including sand painting, bon fires, and team building events. Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.<br><br>Providing and Ensuring Exceptional Customer Service<br><br> Serves as a role model to demonstrate appropriate behaviors. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.<br><br>Conducting Human Resources Activities<br><br> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Participates in the performance appraisal system process, giving feedback when needed. Coordinates training activities for employees in department. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26110147<br><br>Job Category Human Resources<br><br>Location Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br><br>OR<br><br> 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<ul><li><p>Lead and manage the <strong>end-to-end HR and Administrative functions</strong></p></li><li><p>Develop and implement HR strategies, policies, procedures, and processes aligned with business objectives and local employment regulations.</p></li><li><p>Manage the <strong>full recruitment lifecycle</strong>, including manpower planning, job descriptions, sourcing, screening, interviewing, selection, offer negotiation, onboarding, and employee integration.</p></li><li><p>Partner with management and department heads to identify workforce requirements, prepare manpower plans, and ensure timely recruitment of suitable talent.</p></li><li><p>Manage recruitment through multiple channels, including job portals, recruitment agencies, professional networks, referrals, and direct sourcing.</p></li><li><p>Oversee employment contracts, visa/work permit processes, mobilization, joining formalities, employee documentation, and personnel records.</p></li><li><p>Manage employee lifecycle activities including <strong>onboarding, probation, confirmation, transfers, promotions, performance management, disciplinary actions, and exits in line with the local labor laws</strong>.</p></li><li><p>Ensure compliance with applicable <strong>labour laws, immigration requirements, employment regulations, and statutory obligations</strong>.</p></li><li><p>Establish and maintain HR policies covering attendance, leave, compensation, benefits, travel, employee conduct, grievance handling, and disciplinary procedures.</p></li><li><p>Manage payroll coordination, salary structures, employee benefits, leave records and settlements , attendance, and other HR-related compensation matters.</p></li><li><p>Handle employee relations and provide guidance to management and employees on HR policies, workplace issues, grievances, and disciplinary matters.</p></li><li><p>Develop and maintain accurate and confidential <strong>employee records, HR databases, personnel files, and management reports</strong>.</p></li><li><p>Coordinate with PRO for transfers, renewals, employment visa, licensing, and administrative requirements.</p></li><li><p>Oversee general administration across both companies, including office facilities, accommodation, transportation, travel, insurance, company assets, vendors, and office services.</p></li><li><p>Manage HR budgets and administrative expenses, ensuring cost control and efficient utilization of resources.</p></li><li><p>Develop HR reports and dashboards covering headcount, recruitment status, turnover, absenteeism, manpower costs, employee movements, and other key HR metrics.</p></li><li><p>Lead employee engagement, retention, training, development, and organizational culture initiatives.</p></li><li><p>Support management in organizational restructuring, workforce planning, succession planning, and strategic HR decision-making.</p></li><li><p>Coordinate with finance and management teams on payroll, manpower costs, employee benefits, and budgeting.</p></li><li><p>Manage and develop HR and administrative team members, ensuring clear responsibilities, performance standards, and service delivery.</p></li><li><p>Act as the primary point of contact for senior management on <strong>HR, recruitment, employee relations, administration, compliance, and workforce matters</strong>.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Human Resources, Business Administration, Management, or a related discipline. A Master’s degree or professional HR qualification such as CIPD, SHRM, or equivalent is an advantage.</p></li><li><p>9–15+ years of progressive HR and administration experience, preferably within the GCC, with demonstrated experience of at least 5 years in a Managerial role.</p></li><li><p>Strong hands-on experience managing end-to-end recruitment, from manpower planning and sourcing through interviewing, selection, offer negotiation, onboarding, and employee mobilization.</p></li><li><p>Proven experience managing HR operations for multiple companies, business units, or locations</p></li><li><p>Strong knowledge of Qatar Labour laws, employment regulations, visa/work permit requirements, and HR compliance.</p></li><li><p>Demonstrated ability to develop and implement HR policies, procedures, systems, and processes in line with business requirements and local regulations.</p></li><li><p>Experience in managing the complete employee lifecycle, including onboarding, probation, performance management, promotions, transfers, disciplinary matters, employee relations, and exit formalities.</p></li><li><p>Strong experience in manpower planning, workforce budgeting, organizational development, employee retention, and succession planning.</p></li><li><p>Proven ability to manage payroll coordination, compensation and benefits, attendance, leave, employee records, and HR reporting.</p></li><li><p>Strong employee relations skills, with the ability to resolve workplace issues professionally and provide sound HR guidance to management and employees.</p></li><li><p>Experience coordinating with PRO, recruitment agencies, insurance providers, and external service providers.</p></li><li><p>Strong administrative management experience covering facilities, accommodation, transportation, travel, office services, assets, vendors, and general company administration.</p></li><li><p>Excellent leadership and people-management skills, with experience building and managing HR/administration teams.</p></li><li><p>Strong stakeholder-management skills with the ability to work effectively with senior management, department heads, employees, and external partners.</p></li><li><p>Highly organized, detail-oriented, confidential, and capable of managing multiple priorities across two countries.</p></li><li><p>Strong analytical and reporting skills, with the ability to use HR data and metrics to support management decision-making.</p></li><li><p>Proficiency in HRIS, Microsoft Office/Excel, recruitment platforms, and digital HR systems.</p></li><li><p>Excellent English communication skills, both written and verbal. Knowledge of Arabic is highly desirable.</p></li><li><p>Strong commercial awareness and the ability to balance employee needs, business objectives, compliance, and cost efficiency.</p></li><li><p>GCC experience, particularly in a multi-company or multi-country environment, is strongly preferred.</p></li></ul>
POSITION OBJECTIVE<br><br>A assistant restaurant manager’s primary role is to manage and control the day to day restaurant operations<br><br>Key Responsibilities<br><br> Ensure that FOH and BOH staffs are familiar with the day’s requirement. Ensure training of all staff is done prior to restaurant opening and whenever needed to maintain excellence of operation standards. Responsible for coordination with all related parties during the Pre-opening Phase of the restaurant to ensure that the Opening Date is reached with full readiness of entire aspects of staffing, training, stocking, menu, budgets, Marketing Plan, and all other aspects of operations. Ensure that all staff is treated fairly and with commonly accepted courtesy. Ensure that time tables, leave roasters and attendance registers are up-to-date. Coordinate with the executive chef and bartender for new menus as needed and to create a wide variety of new dishes and beverage list. Ensure that all communications between restaurant and kitchen run smoothly. Ensure that all purchased order have been delivered and stored. Responsible for the Profit and loss statement of the restaurant. Responsible for achieving set revenues and sales targets for the entire operation of the restaurant on both Floors. Managing the prompt efficient and courteous serving of food and beverage in the restaurant. Schedules working hours of all Service staff, taking into consideration volume of expected business (Reservations and timetables) and ensure that attendance registers are kept daily and that any absenteeism is immediately brought to the attention of the HR. Ensure that all staffs are under control are fully informed in respect of disciplinary procedures, the handling of grievances, etc. Ordering supplies and to ensure that all stocks are ordered to the correct quantities, quality and price. Managing all administration procedure and ensure that all documents are sent to the appropriate accounts department immediately for processing. Ensure that expenses are within budget limits. Managing the Tips division. Control and manage the monthly inventory. Managing the day to day function of all restaurant employees, facilities, daily stock checks/stock takes and sales. Ensure that all stocks are being kept securely and under the correct conditions applicable to each type of commodity stored Managing the daily briefing with the staff to ensure smooth running of the service sequences Hold weekly meetings with the Managing Partner to ensure that operation is going as it should and to ensure that any special arrangements are properly communicated. Responsible for the PR and Marketing activities and communication in order to maximize exposure, footfall and sales revenues of both levels of Restaurant. Generate weekly, monthly and quarterly reports on all aspects of the restaurant operations, including but not limited to budgets, cost breakdowns and sales breakdowns (per food categories, customer profile, menu items, days of the week, etc) Health, Safety and Security Maintain the required standard of operational hygiene according to cleaning rotas at all times. Be aware of the Restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure your direct reports do the same. Familiarize with emergency exits and evacuation procedures. Financial Management To achieve the budget by monitoring and controlling the departmental operations, considering restaurant and expenditure. On an ongoing basis, control and analyze departmental costs to ensure performance against budget;implementing corrective measures where necessary to produce positive business results.<br><br>General<br><br> Comply with the company's corporate code of conduct. Familiarize yourself with the company values and model desired behaviors. Perform tasks as directed by the Management in pursuit of the achievement of business goals.
POSITION OBJECTIVE<br><br>A assistant restaurant manager’s primary role is to manage and control the day to day restaurant operations<br><br>Key Responsibilities<br><br> Ensure that FOH and BOH staffs are familiar with the day’s requirement. Ensure training of all staff is done prior to restaurant opening and whenever needed to maintain excellence of operation standards. Responsible for coordination with all related parties during the Pre-opening Phase of the restaurant to ensure that the Opening Date is reached with full readiness of entire aspects of staffing, training, stocking, menu, budgets, Marketing Plan, and all other aspects of operations. Ensure that all staff is treated fairly and with commonly accepted courtesy. Ensure that time tables, leave roasters and attendance registers are up-to-date. Coordinate with the executive chef and bartender for new menus as needed and to create a wide variety of new dishes and beverage list. Ensure that all communications between restaurant and kitchen run smoothly. Ensure that all purchased order have been delivered and stored. Responsible for the Profit and loss statement of the restaurant. Responsible for achieving set revenues and sales targets for the entire operation of the restaurant on both Floors. Managing the prompt efficient and courteous serving of food and beverage in the restaurant. Schedules working hours of all Service staff, taking into consideration volume of expected business (Reservations and timetables) and ensure that attendance registers are kept daily and that any absenteeism is immediately brought to the attention of the HR. Ensure that all staffs are under control are fully informed in respect of disciplinary procedures, the handling of grievances, etc. Ordering supplies and to ensure that all stocks are ordered to the correct quantities, quality and price. Managing all administration procedure and ensure that all documents are sent to the appropriate accounts department immediately for processing. Ensure that expenses are within budget limits. Managing the Tips division. Control and manage the monthly inventory. Managing the day to day function of all restaurant employees, facilities, daily stock checks/stock takes and sales. Ensure that all stocks are being kept securely and under the correct conditions applicable to each type of commodity stored Managing the daily briefing with the staff to ensure smooth running of the service sequences Hold weekly meetings with the Managing Partner to ensure that operation is going as it should and to ensure that any special arrangements are properly communicated. Responsible for the PR and Marketing activities and communication in order to maximize exposure, footfall and sales revenues of both levels of Restaurant. Generate weekly, monthly and quarterly reports on all aspects of the restaurant operations, including but not limited to budgets, cost breakdowns and sales breakdowns (per food categories, customer profile, menu items, days of the week, etc) Health, Safety and Security Maintain the required standard of operational hygiene according to cleaning rotas at all times. Be aware of the Restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure your direct reports do the same. Familiarize with emergency exits and evacuation procedures. Financial Management To achieve the budget by monitoring and controlling the departmental operations, considering restaurant and expenditure. On an ongoing basis, control and analyze departmental costs to ensure performance against budget;implementing corrective measures where necessary to produce positive business results.<br><br>General<br><br> Comply with the company's corporate code of conduct. Familiarize yourself with the company values and model desired behaviors. Perform tasks as directed by the Management in pursuit of the achievement of business goals.
POSITION OBJECTIVE<br><br>A assistant restaurant manager’s primary role is to manage and control the day to day restaurant operations<br><br>Key Responsibilities<br><br> Ensure that FOH and BOH staffs are familiar with the day’s requirement. Ensure training of all staff is done prior to restaurant opening and whenever needed to maintain excellence of operation standards. Responsible for coordination with all related parties during the Pre-opening Phase of the restaurant to ensure that the Opening Date is reached with full readiness of entire aspects of staffing, training, stocking, menu, budgets, Marketing Plan, and all other aspects of operations. Ensure that all staff is treated fairly and with commonly accepted courtesy. Ensure that time tables, leave roasters and attendance registers are up-to-date. Coordinate with the executive chef and bartender for new menus as needed and to create a wide variety of new dishes and beverage list. Ensure that all communications between restaurant and kitchen run smoothly. Ensure that all purchased order have been delivered and stored. Responsible for the Profit and loss statement of the restaurant. Responsible for achieving set revenues and sales targets for the entire operation of the restaurant on both Floors. Managing the prompt efficient and courteous serving of food and beverage in the restaurant. Schedules working hours of all Service staff, taking into consideration volume of expected business (Reservations and timetables) and ensure that attendance registers are kept daily and that any absenteeism is immediately brought to the attention of the HR. Ensure that all staffs are under control are fully informed in respect of disciplinary procedures, the handling of grievances, etc. Ordering supplies and to ensure that all stocks are ordered to the correct quantities, quality and price. Managing all administration procedure and ensure that all documents are sent to the appropriate accounts department immediately for processing. Ensure that expenses are within budget limits. Managing the Tips division. Control and manage the monthly inventory. Managing the day to day function of all restaurant employees, facilities, daily stock checks/stock takes and sales. Ensure that all stocks are being kept securely and under the correct conditions applicable to each type of commodity stored Managing the daily briefing with the staff to ensure smooth running of the service sequences Hold weekly meetings with the Managing Partner to ensure that operation is going as it should and to ensure that any special arrangements are properly communicated. Responsible for the PR and Marketing activities and communication in order to maximize exposure, footfall and sales revenues of both levels of Restaurant. Generate weekly, monthly and quarterly reports on all aspects of the restaurant operations, including but not limited to budgets, cost breakdowns and sales breakdowns (per food categories, customer profile, menu items, days of the week, etc) Health, Safety and Security Maintain the required standard of operational hygiene according to cleaning rotas at all times. Be aware of the Restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure your direct reports do the same. Familiarize with emergency exits and evacuation procedures. Financial Management To achieve the budget by monitoring and controlling the departmental operations, considering restaurant and expenditure. On an ongoing basis, control and analyze departmental costs to ensure performance against budget;implementing corrective measures where necessary to produce positive business results.<br><br>General<br><br> Comply with the company's corporate code of conduct. Familiarize yourself with the company values and model desired behaviors. Perform tasks as directed by the Management in pursuit of the achievement of business goals.
Operational Management<br><br> Ensure all customers are served in accordance with brand standards and actively seek opportunities to grow the business. Maintain full accountability for ensuring all team members possess complete product knowledge. Act as a brand ambassador, ensuring all activities and operations reflect brand standards at all times. Ensure the outlet, including the kitchen, maintains the highest standards of cleanliness and hygiene. Oversee completion and accuracy of all daily, weekly, and monthly reports and documentation. Verify that all dishes meet brand standards before being served. Manage home delivery operations, including driver coordination and handling customer complaints effectively. Review and approve all orders to ensure alignment with budget and stock requirements. Conduct and sign off on inventory counts, reconciliation, and reporting. Prepare and manage staff rosters in line with budget and business needs. Assist in vacation planning to ensure optimal staffing at all times. Ensure all maintenance issues are addressed promptly. Support and follow up on internal audits, including action planning and performance improvements. Equip staff with skills to upsell and enhance revenue generation.<br><br>Customer Service & Quality Control<br><br> Ensure all customer complaints are handled professionally and resolved promptly to maintain customer trust. Maintain high service standards and ensure consistency in customer experience. Communicate any issues transparently and promptly to senior management.<br><br>Leadership & Team Management<br><br> Take full control of shifts, ensuring smooth operations and adherence to brand standards. Address operational challenges effectively without negatively impacting staff or business. Make informed, independent decisions that benefit the business, team, and customers. Demonstrate flexibility, adaptability, and openness to change. Lead by example as a positive role model, motivating and developing team members. Ensure team productivity, efficiency, and adherence to performance expectations.<br><br>Financial & Business Management<br><br> Manage operational costs, including labor and inventory, in line with budget targets. Ensure efficient use of resources to maximize profitability.<br><br>HR & Training<br><br> Ensure continuous training and development of all team members. Identify talent and support career growth within the team. Participate in recruitment and coordinate with HR throughout hiring processes. Ensure timely completion of probation reviews, appraisals, and required documentation. Promote a positive, respectful, and engaging work culture.<br><br>Health & Safety<br><br> Ensure full compliance with local health, hygiene, and safety regulations. Maintain a safe and clean working environment for all employees and customers.<br><br>Marketing & Business Development<br><br> Understand the target market, customer preferences, and local competition. Stay informed about competitor activities and identify opportunities to enhance the outlet’s performance.<br><br>Communication<br><br> Demonstrate strong written and verbal communication skills, including report preparation and presentations. Maintain regular communication with owners and senior management. Conduct weekly one-on-one meetings with the Head Chef and monthly team meetings. Communicate clearly and effectively to convey goals, expectations, and performance feedback.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JOB PURPOSE</b></p><p><br></p><p>Manage the entire operations of the After Sales in order to ensure the effective and cost efficient delivery of the relevant After Sales products and services to car owners / customers.</p><p><br></p><p><b>KEY RESULTS AREAS / DELIVERABLES AND KEY ACTIVITIES</b></p><p><br></p><p><b>OPERATIONAL MANAGEMENT</b></p><p><b><i>Manage the Operations of the assigned brand / department in order to ensure an effective delivery of After Sales services to Customers.</i></b></p><ul><li>Manage the day to day operations of the workshop to ensure repair and maintenance of vehicles within an acceptable time frame.</li><li>Manage the day to day operations of the parts section to ensure delivery of required parts / items to customers and After Sales Team within an acceptable time frame.</li><li>Manage the day to day operations of the Reception and support to ensure provision of support to others facilitating the timely delivery of parts / service to customers.</li><li>Manage periodic meetings with subordinate managers and key employees to review operations and define recommendations to improve delivery of services to customer.</li><li>Conduct meetings with subordinate managers and heads, to discuss business results, deliveries of targets / objectives, trends etc. to develop and maintain team cohesion in the resolution of its issues. </li><li>Coordinate routine meeting with section heads to analyze performance of each section and provide proper actions to improve on their delivery of services / objectives.</li><li>Set goals for each department and evaluate their performance. </li><li>Liaise with Body shop, PDI and other departments within the After Sales Division to obtain collaborative support to the After Sales Team. </li></ul><p> </p><p><b>QUALITY & STANDARDS</b></p><p><b><i>Ensure all services and activities of the After Sales in order to ensure its compliance with the Principal / Manufacturer’s standards and maintain utmost quality for its products and services</i></b>. </p><ul><li>Ensure the facilities and operations of After Sales departments are complying with the Manufacturer’s standard all the time and acquire high scores in the region on Dealer Auditing Process.</li><li>Ensure all employees in the organization are following safety measures and manufacture’s standards.</li><li>Ensure proper communication and co-ordination with Principals as well as local dealers and maintain healthy relation with them.</li><li>Oversee the technical and field reports are properly communicating with manufacturers on time to obtain proper technical support and information.</li><li>Oversee the employees’ participation in the required in-house technical and non-technical training programs to ensure that they deliver the required quality / standards set by the Principal and Division. </li></ul><p> </p><p><b>CUSTOMER SERVICE EXCELLENCE </b></p><p><b><i>Ensure the team’s delivery of excellence in Customer Service in order to best customer experience and meet the required target in the CSI Survey</i></b>. </p><ul><li>Develop and implement effective strategic business policies that contently improve customers’ satisfaction and the dealership reputation as well. </li><li>Ensure the maintenance of the customer’s record and follow-up system to resolve customer’s complaints and build loyal clientele for the dealership.</li><li>Regular analysis of customers’ feedback on After Sales service and take appropriate measures to ensure best customers experience and highest CSI scores.</li><li>Ensure customers’ satisfaction by amicably resolving all concerns/issues may rise on parts and service operations.</li><li>Adopt the policy of “Fit It Right First Time” and implement to gain maximum customers loyalty and satisfaction.</li></ul><p> </p><p><b>RESOURCE MANAGEMENT & PROFITABILITY </b></p><p><b><i>Direct and oversee the management of the allocated resources to continuously improve and enhance the effectiveness of delivering its products and services to Customers at a cost efficient manner.</i></b> </p><ul><li>Ensure all the time the highest utilization of man-hours for achieving maximum efficiency and productivity.</li><li>Plan and develop business projections for all sections annually and submit the same to the higher management for approval. </li><li>Oversee the continuous identification and analysis of new technologies, practices, products, solutions and services which can be incorporated / integrated into operations to improve effectiveness / efficiency.</li><li>Manage and oversee the expenditures to ensure control in the utilization of the allocated funds and resources to meeting the Department’s operational targets and objectives.</li><li>Ensure that inventories are managed effectively and efficiently, taking into consideration cost efficiency and its impact to delivery of service. </li></ul><p> </p><p><b>PEOPLE MANAGEMENT</b></p><p><b><i>Oversee and direct the recruitment, training and management of employees within the department to attain value creation which will build and sustain its success and growth in an increasing competitive market.</i></b></p><ul><li>Oversee the recruitment ensuring the hiring of individuals that are best suitable for the job and exhibits Company’s ideal culture.</li><li>Ensure the development and implementation of programs and activities which shall share knowledge, skills and experience to the respective team(s) and individuals.</li><li>Ensure the timely appraisal of employees to assess their effectiveness in meeting current and future needs while identifying their potential growth within the organization.</li><li>Ensure that all sections have specific and measurable targets and objectives directly linked towards the Brand Line’s overall goals and objectives.</li><li>Create a coaching and mentoring environment and encourage teamwork between the staff in order to improve team performance and individual contributions.</li><li>Oversee the development and implementation of programs that would create and generate employee professionalism, high morale and engagement.</li></ul><p> </p><p> </p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>EDUCATION </b></p><ul><li>Engineering Graduate</li><li>Training & Certificates – dealer standards.</li></ul><p><br></p><p><b>EXPERIENCE</b></p><p>Minimum 15 years of relevant work experience in an Automobile field with at least 5 years’ experience in a managerial capacity.</p><p><br></p><p><b>COMPETENCIES</b></p><ul><li>Excellent Communication Skills in English and Arabic.</li><li>Strong background in After Sales management for a workshop / dealership.</li><li>Extensive knowledge of Automotive systems and repair techniques.</li><li>Management Skills.</li><li>Ability to effectively develop and manage employees at different levels.</li><li>Ability to manage conflict and deal effectively with others in an antagonistic situation.</li><li>Ability to build, manage and maintain productive customer relationships. </li><li>Ability to plan and organize effectively one self and the team to ensure that work is completed efficiently.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>Manage all construction activities pertaining to the assigned scope of works (Process) for the Onplot from participation in detailed engineering through to construction activities at Site to hand over to the Completion Team in accordance with the Completion Sequence.</li>
<li>Ensure close control of the schedule and key Project and Progress Milestones</li>
</ul><br><ul>
<li>Review and approve Construction Execution and related procedures, specifications, deliverables and progress reporting prepared by the contractor.</li>
<li>Undertake complex tasks and acts as a source of guidance to the team and stakeholders by bring solutions and provide support but not generate "micro-management" or unnecessary works to the team and/or the contractor.</li>
<li>Identify problems quickly and determine root causes and develop plans to mitigate or resolve them.</li>
<li>Utilize a systematic approach to problem solving that ensures accuracy, timeliness and quality of documentation that supports the resolution.</li>
<li>Bring technical and execution solutions that favour a safe, but flawless construction execution and transition to commissioning activities.</li>
<li>Organize and drive efforts of the team and stakeholders to achieve Project objectives.</li>
<li>Work effectively within established procedures and participate in all important meetings and workshops (e.g., weekly and monthly meetings, 3D Model reviews, Constructability, Traffic and Completion Reviews).</li>
<li>Guide construction efforts of 5-10,000 workers during construction activities at sites work in a large fully integrated but complex project environment in which the incumbent strives to achieve best in class Safety, Health, Environmental & Security performances by creating a culture that encourages everyone to perform their best every day on every task.</li>
<li>Ensure knowledge sharing by capturing and communicating lessons learned to support review teams and future projects.</li>
</ul><br><ul>
<li>Bachelor's degree in sciences or engineering.</li>
<li>12 years' experience with Large Projects in Construction-related disciplines (e.g. construction, installation, fabrication, execution, completion, hook-up, etc.) in the Oil & Gas Industry, including 3 years of management level experience in Construction-related disciplines, engineering, or project management with overall responsibility for an execution.</li>
<li>Experience with Oil and Gas companies, contractors, service companies, or heavy construction companies.</li>
<li>Broad and extensive knowledge of design standards, specifications, codes, and appropriate safety criteria related to major fabrication, transport, installation, brownfield execution, and hook-up, as applicable to the project scope.</li>
<li>Extensive knowledge of execution methods and risks associated with sour gas and LNG production facilities.</li>
<li>Experience working in large scale operating organizations in Operations, Projects,</li>
<li>Proven track record of Project delivery in the industry and managing contractors and sub-contractors.</li>
<li>Excellent track record in construction safety results.</li>
<li>Proven experience with Advanced Work Packaging (AWP) methodology and systems completion management and associated databases.</li>
<li>Requires to be inventive on construction execution and methods, bring experience from other large and complex projects, in particular LNG Plants.</li>
</ul><br><ul>
<li><strong>Salary:</strong><ul>
<li>Day Rate in USD Plus Allowance</li>
</ul></li>
<li><strong>Work Schedule:</strong><ul>
<li>10 Hours / 6 Days</li>
</ul></li>
</ul>
<ul>
<li><strong>Duration:</strong>
<ul>
<li>36 Months, with possible extension</li>
</ul>
</li>
<li><strong>Location:</strong>
<ul>
<li>Qatar</li>
</ul>
</li>
</ul> </div>
Company Description MNASATI. COM empowers businesses by enabling them to create robust and secure e-commerce websites within 24 hours. Our platform helps clients discover new customers and significantly increase their sales. We focus on providing efficient, user-friendly solutions to boost online presence and drive business growth, supporting businesses as they navigate the digital landscape.<br>Role & Key Responsibilities Identify new business opportunities and drive market expansion for our e-commerce Saa S solutions. Conduct outdoor sales visits, in-person meetings, and presentations to build strong client relationships. Develop strategic sales plans, negotiate deals, and consistently achieve sales targets. Utilize CRM tools and sales tracking systems to manage prospect pipelines effectively. Stay updated on e-commerce industry trends and competitor activities to deliver tailored solutions.<br>Qualifications & Requirements Proven track record in Business Development, Sales Strategy, and Negotiation (E-commerce / Saa S preferred). Hands-on experience and strong skills in Outdoor Sales and field client acquisition. Valid Driving License (Required) . Proficiency in CRM tools and sales tracking systems. Excellent presentation, networking, and interpersonal skills. Fluency in Arabic is required; proficiency in English is a plus . Bachelor’s degree in Business, Marketing, or a related field.