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<p>Security & Hygiene Coordinator Mandarin Oriental, Doha is looking for a Security & Hygiene Coordinator to join our Security & Hygiene team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.</p><p>About the job</p><p>Based at Mandarin Oriental, Doha within the Security & Hygiene Department, the Security & Hygiene Coordinator is responsible for the administration and management of departmental documentation and filing system, payroll and rostering system, maintaining staff records and assisting with HR related tasks. In addition, he or she will also be prepared to undergo training relating to the Food Safety compliance of the Hotel. He or she will understand and comply with the Hotel s requirements of FLHSSE, Food Safety, complies with the local Municipality rules and regulation, periodic certification renewal.</p><p>The Security & Hygiene Coordinator reports to the Assistant Director of Hygiene.</p><p>As Security & Hygiene Coordinator, we expect you to:</p><ul><li>possess strong operational and administrative skills, including the ability to work long and flexible hours with a strong focus on hygiene operations.</li><li>be highly organized, capable of effectively supporting and motivating diverse teams, and experienced in utilizing documented performance management systems.</li><li>demonstrate excellent attention to detail, with the ability to organize, prioritize, and manage multiple tasks simultaneously.</li><li>have advanced computer proficiency, including Microsoft Office or equivalent applications, would be advantageous.</li><li>possess excellent communication skills, including the ability to adapt communication styles to different individuals and communicate clearly and professionally with colleagues and senior management.</li><li>have excellent verbal and written communication skills in English, while proficiency in Arabic or other languages would be preferred.</li><li>have the ability to oversee large and complex operational areas</li><li>be capable of working effectively in hot indoor environments while maintaining high standards of professionalism and operational excellence.</li></ul><p>Education & Certifications</p><p>The candidate should have completed a Senior School qualification or equivalent and should hold a relevant Degree or Diploma.</p><p>Experience</p><p>The candidate should have a minimum of two years of experience in a 5-star hotel environment and should have gained international work experience within at least two regions, including Asia and the Middle East. Previous hotel experience should be demonstrated, while a background in Food & Beverage or Culinary operations would be considered an added advantage.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>possess strong operational and administrative skills, including the ability to work long and flexible hours with a strong focus on hygiene operations.</li><li>be highly organized, capable of effectively supporting and motivating diverse teams, and experienced in utilizing documented performance management systems.</li><li>demonstrate excellent attention to detail, with the ability to organize, prioritize, and manage multiple tasks simultaneously.</li><li>have advanced computer proficiency, including Microsoft Office or equivalent applications, would be advantageous.</li><li>possess excellent communication skills, including the ability to adapt communication styles to different individuals and communicate clearly and professionally with colleagues and senior management.</li><li>have excellent verbal and written communication skills in English, while proficiency in Arabic or other languages would be preferred.</li><li>have the ability to oversee large and complex operational areas</li><li>be capable of working effectively in hot indoor environments while maintaining high standards of professionalism and operational excellence.</li></ul><p>The candidate should have completed a Senior School qualification or equivalent and should hold a relevant Degree or Diploma.</p><p>The candidate should have a minimum of two years of experience in a 5-star hotel environment and should have gained international work experience within at least two regions, including Asia and the Middle East. Previous hotel experience should be demonstrated, while a background in Food & Beverage or Culinary operations would be considered an added advantage.</p>
<p>Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist .</p><p>Job Description Reliable and engaging. As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.</p><p>What is in it for you:</p><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p>What you will be doing:</p><ul><li>Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service</li><li>Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests</li><li>Ensure employees are informed daily about priorities to personalize service</li></ul><p>Your working environment: Alwadi Doha MGallery Hotel Collection is a distinctive 5-star boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes drive from Hamad International Airport and 10 minutes from West Bay.</p><p>Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together, we can imagine tomorrow s hospitality. Discover the life that awaits you at Accor; visit https://careers.accor.com/ Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS</p><p>We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p>Our Brands include:</p><ul><li>-Raffles</li><li>-Fairmont</li><li>-Sofitel</li><li>-MGallery</li><li>-Grand Mercure</li><li>-Pullman</li><li>-Swissôtel</li><li>-Novotel</li><li>-Suite Novotel</li><li>-Mercure</li><li>-Thalassa sea & spa</li><li>-Adagio</li><li>-ibis</li><li>-ibis Styles</li><li>-ibis budget</li><li>-HotelF1</li></ul><p><strong>Desired Candidate Profile</strong></p>Your experience and skills Service focused personality is essential Previous experience in a similar leadership role is an asset include: Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities and the ability to lead by example
<p>Company Description Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><p>Job Description Job Summary We are seeking a dynamic, guest-focused, and experienced Duty Manager to oversee daily resort operations at Our Habitas Ras Abrouq , ensuring seamless guest experiences and smooth coordination across all departments in a remote luxury desert environment. Reporting to the General Manager, the Duty Manager acts as the key operational leader on shift, responsible for maintaining exceptional service standards, resolving guest issues, and ensuring all areas of the resort operate efficiently and in alignment with the Our Habitas philosophy. This role requires a hands-on hospitality professional who thrives in fast-paced luxury environments, demonstrates strong leadership and problem-solving abilities, and is passionate about delivering memorable, personalized guest experiences. The Duty Manager plays a vital role in ensuring operational excellence, safety, and consistency across all guest touchpoints.</p><p>Key Responsibilities</p><ul><li>Oversee day-to-day resort operations during assigned shifts, ensuring smooth coordination between all departments including Front Office, Housekeeping, Food & Beverage, and Wellness.</li><li>Act as the primary point of contact for guest inquiries, requests, and service recovery, ensuring prompt and effective resolution.</li><li>Conduct regular property walkthroughs to ensure readiness, safety, cleanliness, and brand standards are consistently maintained.</li><li>Monitor guest arrivals, departures, and in-house guest experiences to ensure seamless service delivery.</li><li>Support Front Office operations, including check-in, check-out, VIP arrivals, and special guest requests when required.</li><li>Handle and resolve guest complaints professionally, ensuring a high level of guest satisfaction and recovery when needed.</li><li>Ensure compliance with health, safety, security, and operational standards across all resort areas.</li><li>Coordinate with department heads to ensure efficient communication and operational alignment throughout the resort.</li><li>Monitor daily operational challenges and proactively implement solutions to maintain service excellence.</li><li>Support emergency response procedures and ensure guest and staff safety at all times.</li><li>Maintain accurate shift reports and communicate key operational updates to management.</li><li>Foster a culture of teamwork, accountability, and exceptional guest service across all departments.</li><li>Assist in training and mentoring team members to uphold brand standards and service consistency.</li></ul><p>Who You Are</p><p>A confident, proactive, and guest-centric hospitality professional with strong leadership skills and a passion for luxury service excellence. You thrive in dynamic resort environments and excel at managing operations while maintaining a calm, solutions-focused approach. You are highly observant, detail-oriented, and capable of making quick, effective decisions in high-pressure situations. You understand the importance of personalized guest experiences and take pride in ensuring every moment of the guest journey reflects the spirit of Our Habitas. You are not just an operator you are the heartbeat of the resort during your shift, ensuring everything runs seamlessly while delivering genuine hospitality and care.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years of experience in a Duty Manager, Front Office Manager, Assistant Front Office Manager, or similar operational leadership role in a luxury hotel or resort.</li><li>Strong understanding of front office operations, guest services, and hotel/resort procedures.</li><li>Excellent problem-solving, conflict resolution, and decision-making skills.</li><li>Strong leadership and communication skills with the ability to manage cross-functional teams.</li><li>Knowledge of property management systems (PMS) is an advantage.</li><li>Familiarity with health, safety, and security procedures in hospitality environments.</li><li>Ability to work in a remote luxury resort setting with flexible shifts.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Strong organizational skills and attention to detail.</li><li>Passion for hospitality, guest experience, and operational excellence.</li></ul>
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Responsibilities<br><br>As a Beach Guru, you are responsible for ensuring that all Beach & Recreational area activities are completed in a timely and effective way, and your position will include key responsibilities such as:<br><br>Follow all guidelines of the Recreation Department operational Sop’s and task lists as provided Organize, clean and maintain the entire Recreation Area and back offices,Carry out daily cleaning of the facility, plus weekly and monthly tasks as assigned by the Recreation Supervisor or Ass. Recreation Manager. Ensure that equipment is properly cleaned, stored and is secure when not in use. Take towels to and from the laundry ensuring an adequate operational stock is maintained at all times. Carry out other duties as required by management from time to time, such as but not limited to lateral service in other parts of the Hotel and overnight cleaning Ensure excellent customer service and standards at all times as well as behaving in a professional manner when on and off duty Maintain complete knowledge and comply with all the companies and department, policies and procedures Set up workstation(s) with necessary supplies along with maintaining cleanliness throughout the shift. Focus attention on guests needs while remaining calm and courteous, and accommodate to all guest requests expediently and courteously Full understanding of the Recreation’s activities and events Services Provide amenities services to Clubs and Hotels guests, as outlined in SOP or as directed by supervisor Ensure that the amenities are always available for our guests. Other Duties Perform all tasks as detailed in daily task list and check list Full understanding of the Recreation Facilities and activities. Maintain cleanliness and tidiness of work area of all times Participate in work related project teams Develop and maintain a strong working environment with the other departments. To have a complete knowledge of the products and services offered by the hotel, and in particular all the sports and leisure activities and equipment in the hotel. Ensure proper accounting procedures are followed when collecting of charging fees for Recreation Be prepared to assume other Recreation duties or responsibilities as requested by management. Drive revenues for the department.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Mandarin Oriental, Doha is looking for a Housekeeping Supervisor to join our housekeeping team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Housekeeping Department in Doha, the Room Attendant is responsible for cleaning and maintaining the guest rooms assigned to the room attendant on a daily basis. To guarantee highest levels of cleanliness, hygiene and the highest quality in regard to Mandarin Oriental Standards. To maintain all areas of the hotel free of garbage, dirt, or any debris. The Room Attendant reports to the Assistant Housekeeping Manager.<br><br>As a Housekeeping Supervisor, you will be responsible for the following duties:Maintain company’s image portraying a neat and tidy appearance and correct wearing of uniform, following strictly the hotels’ personal hygiene policy. Ensures key control procedures are maintained. Establish daily planning assignments for the day rooms assignments, turn-down attendants, evening cleaners and housemen. Check room’s day service and turn-down service daily and completes the evening turn-down check lists periodically. Liaises closely with Front Office to be aware of late arrivals, early arrivals for the following day, VIP rooms and special requests. Gives feedback of employees work performance to the Housekeeping Manager Checks equipment and pantries at the end of the shift and ensures cleanliness and correct storage of guest supplies and cleaning supplies. Ensures that the handover given between morning and evening shift is correctly made and all instructions are given in the logbook. Coordinate frequently with the Order taker on the status of rooms on your floors. Inform Room Attendants immediately of check out rooms. Updates Room status and Guest discrepancies all the time and reports to F/O. At all times the services and the standards to be according to Welcome charter & SOP of the Dept. Pantry Stock taken to be done and supplies requisition given on the prescribed day to maintain the par stock level. Assist with emergency procedures such as evacuation, fire and bomb threats. Perform any duty assigned by the housekeeping management team. Assists with inventories for linen if scheduled and requested by the Executive Housekeeper or the Housekeeping Managers. Reports and follows up all maintenance Performs turn down training with new and existing staff. Ensures that break times are followed by his/her staff. Physically checks all discrepancies as per discrepancy report. Report any guest complaints/comments to the Housekeeping Manager. Ensure that all staff under your supervision follows strictly the lost and found procedures. As Housekeeping Supervisor, we expect from you: Previous experience in the same role in a luxury hotel is preferred; resort experience will be a plus. In-depth knowledge of housekeeping operations, chemicals, linen handling, and machinery is essential. Must maintain a well-groomed and professional appearance at all times. Excellent command of written and spoken English. Possesses a pleasant personality with a positive attitude—energetic, friendly, adaptable, self-motivated, and capable of working independently. Our commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. If you are interested in joining our team apply today!
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the general guidance of the Executive Housekeeper or Executive Housekeeper or any other authorized by the management, ensure the smooth and efficient running of the Laundry and Uniform Issue areas in accordance to the hotel standards. Ensure internal and external guests of the hotel are treated fairly and consistently in a timely manner, receiving high quality, personalized service, and an Engaging, Dynamic Guest Experience.</p><p>Retrieve, inspect, and deliver all guest laundry and dry cleaning from front desk, guest rooms and/or housekeeping staff, washing and pressing according to guest need Maintain written records of all dry cleaning and laundry given to contract laundry stating guest s name, room and full description of garments including count and any special needs Prepare, sort, and wash all linens, guests laundry, and dry cleaning for collection Prepare and record all guests bills and forward to Housekeeping Office Coordinator Answer guest inquiries related to laundry and dry cleaning in a timely and professional manner and communicate details to Supervisor Liaise with dry cleaning company on guests laundry items, communicate any losses, damages and items not cleaned Check all accounts received from the contract laundry and check records against invoices Break down invoices putting in correct departments and input in finance tracking system Polish and return guests shoes to their rooms Assist with inventory of uniforms and linen Wash and iron guest laundry or hotel linen as needed Prepare, assign, and alter uniforms for all new employees Ensure all linen is separated, counted and placed in correct location Issue and take all uniforms from hotel staff sending out when and where necessary Prepare and record all invoices for staff uniforms keeping correctly updated Receiving and sorting all staff uniforms and placing them in correct department Assist with linen stock on monthly basis Sort and fold towels Maintain clean work areas, materials, reporting defective materials and equipment to the correct department</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p>Our Brands include:</p><ul><li>-Raffles</li><li>-Fairmont</li><li>-Sofitel</li><li>-MGallery</li><li>-Grand Mercure</li><li>-Pullman</li><li>-Swissôtel</li><li>-Novotel</li><li>-Suite Novotel</li><li>-Mercure</li><li>-Thalassa sea & spa</li><li>-Adagio</li><li>-ibis</li><li>-ibis Styles</li><li>-ibis budget</li><li>-HotelF1</li></ul><p></p></section>
Mandarin Oriental, Doha is looking for a Housekeeping Supervisor to join our housekeeping team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Housekeeping Department in Doha, the Room Attendant is responsible for cleaning and maintaining the guest rooms assigned to the room attendant on a daily basis. To guarantee highest levels of cleanliness, hygiene and the highest quality in regard to Mandarin Oriental Standards. To maintain all areas of the hotel free of garbage, dirt, or any debris. The Room Attendant reports to the Assistant Housekeeping Manager.<br><br>As a Housekeeping Supervisor, you will be responsible for the following duties:Maintain company’s image portraying a neat and tidy appearance and correct wearing of uniform, following strictly the hotels’ personal hygiene policy. Ensures key control procedures are maintained. Establish daily planning assignments for the day rooms assignments, turn-down attendants, evening cleaners and housemen. Check room’s day service and turn-down service daily and completes the evening turn-down check lists periodically. Liaises closely with Front Office to be aware of late arrivals, early arrivals for the following day, VIP rooms and special requests. Gives feedback of employees work performance to the Housekeeping Manager Checks equipment and pantries at the end of the shift and ensures cleanliness and correct storage of guest supplies and cleaning supplies. Ensures that the handover given between morning and evening shift is correctly made and all instructions are given in the logbook. Coordinate frequently with the Order taker on the status of rooms on your floors. Inform Room Attendants immediately of check out rooms. Updates Room status and Guest discrepancies all the time and reports to F/O. At all times the services and the standards to be according to Welcome charter & SOP of the Dept. Pantry Stock taken to be done and supplies requisition given on the prescribed day to maintain the par stock level. Assist with emergency procedures such as evacuation, fire and bomb threats. Perform any duty assigned by the housekeeping management team. Assists with inventories for linen if scheduled and requested by the Executive Housekeeper or the Housekeeping Managers. Reports and follows up all maintenance Performs turn down training with new and existing staff. Ensures that break times are followed by his/her staff. Physically checks all discrepancies as per discrepancy report. Report any guest complaints/comments to the Housekeeping Manager. Ensure that all staff under your supervision follows strictly the lost and found procedures. As Housekeeping Supervisor, we expect from you: Previous experience in the same role in a luxury hotel is preferred; resort experience will be a plus. In-depth knowledge of housekeeping operations, chemicals, linen handling, and machinery is essential. Must maintain a well-groomed and professional appearance at all times. Excellent command of written and spoken English. Possesses a pleasant personality with a positive attitude—energetic, friendly, adaptable, self-motivated, and capable of working independently. Our commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. If you are interested in joining our team apply today!
<h2 class="h5">Job description</h2>
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<p>Apache Mechanical Technicians (Avionics)</p><br><br><br><p><b>Company:</b></p><br><br>Boeing Qatar Incorporated<br><br><p><b>Job Description:</b></p><br><br><p>Boeing Global Service is seeking an <b>Apache Mechanical Technicians (Avionics)</b> to join the AH-64E Qatar Air Force Maintenance Augmentation Team (MAT) located at <b>Al Udeid Air Base, Qatar</b>.</p><br><br><br><p><b>Position Responsibilities:</b></p><br><br><ul><li>Performs maintenance on the AH-64E electrical/avionics/armament/fire control/radar/visionics/ASE systems and components associated with the QAF AH-64E using the QAF-specific AH-64E IETM, AH-64E Operators Manual, AH-64E Maintenance Test Flight Manual, and AH-64E Check List Manual.</li><li>Diagnoses and repairs aircraft systems and components malfunctions including solid state and transistorized devices according to the appropriate technical manuals, directives and safety procedures.</li><li>Performs scheduled and unscheduled aircraft maintenance actions, authorized modifications and alignment of AH-64E weapons components, fire control/radar units, sighting elements/visionics, ASE, electronic and mechanical devices, and instruments.</li><li>Uses common measuring tools necessary for performing the tasks described herein, precision measuring tools and alignment fixtures. Handles AH-64E aircraft ammunitions, performs weapon system loading/unloading, arming and de-arming, and weapon subsystems configuration changes for all AH-64E weapons and fire control systems within the scope of this SOW.</li><li>Performs aircraft systems operational checks.</li><li>Test, troubleshoots, and repair aircraft systems test sets and diagnostic equipment.</li><li>Assist the QAF in the requisition and maintenance of Shop and Bench stock items for repair of AH-64E armament, ASE, electrical, avionics, instrument, fire control, radar and visionic systems.</li><li>Prepares aircraft for inspections and maintenance checks.</li><li>Diagnoses and solves problems aircraft subsystems using special tools and equipment as required.</li><li>Uses and performs operator maintenance on tools, special tools, and Aircraft Ground Support Equipment (AGSE) and Peculiar Ground Support Equipment (PGSE).</li><li>Prepares aircraft maintenance forms and records. Provide OJT, coaching, and mentorship to the QAF personnel in the use of all applicable technical publications, tools, test equipment, AGSE, PGSE, and special equipment applicable to the subject area of aircraft maintenance, enabling them to become effective AH-64E Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technicians.</li><li>Coordinates training.</li><li>Works under general direction.</li><li>Travel on short notice.</li><li>Travel both domestically and internationally.</li></ul><br><p><b>This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Al Udeid Air Base, Qatar.</b></p><br><br><br><p><b>Basic Qualifications (Required Skills/Experience):</b></p><br><br><ul><li>5+ years of experience with the AH/64 D/E aircraft Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technician.</li><li>3+ years of experience with Unit Level Logistics System-Aviation (ULLS-A(E)) or a similar aviation maintenance management system.</li><li>Successfully completed and be qualified by the appropriate U.S. Government armed forces aircraft avionics/armament/fire control/ASE maintenance course or civilian equivalent training. Contractor factory training or other equivalent training by industry shall be reviewed and approved by the PCO or his/her designated representative and/or the GFR as substitute.</li></ul><br><p><b>Preferred Qualifications (Desired Skills/Experience):</b></p><br><br><ul><li>3+ years ULLS-A(E) or a similar aviation maintenance management system.</li><li>Army Service School Instructor or civilian equivalent instructing experience for aircraft Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technicians.</li><li>Prior experience or qualified in another aviation maintenance field.</li><li>Prior experience working in the Southwest Asia/desert region.</li></ul><br><p><b>Shift:</b></p><br><br><p>This position is for 1st shift.</p><br><br><br><p>At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. </p><br><br><p>The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. </p><br><br><p>The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.</p><br><br><br><p><b>This requisition is for an international, locally hired position in Al-Udeid, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatari law. Employment is subject to the candidate's ability to satisfy all Qatari labor and immigration formalities.</b></p><br><br><br><br><br><p><b><b><b>Language Requirements:</b></b></b></p><br><br><br>Not Applicable<br><br><p><b>Education:</b></p><br><br>Not Applicable<br><br><p><b>Relocation:</b></p><br><br>This position offers relocation based on candidate eligibility.<br><br><p><b>Security Clearance:</b></p><br><br>This position does not require a Security Clearance.<br><br><p><b>Visa Sponsorship:</b></p><br><br>Employer willing to sponsor applicants for employment visa status.<br><br><p><b>Contingent Upon Award Program</b></p><br><br>This position is not contingent upon program award<br><br><p><b>Shift:</b></p><br><br>Shift Worker (Qatar)<br> </div>
<p>ROLE PURPOSE Open and grow the Qatar market for our client's partner in Qatar. The stack is delivered to Qatari government and enterprise buyers (Banks, etc.). This person handles the Qatar market GTM and is technically fluent enough to run the solution conversation without waiting for an engineer on every call. This is a builder role for setting up a commercial and technical front for the country. Success means signing partners, setting up joint pipeline with them, and closing the first paying deployments in-market. WHAT DOES THE ROLE INVOLVE This person sells the capability, manages the OEM relationship and keeps the partner positioned as the AI delivery engine for the territory. The commercial motion is two-sided: recruit and enable the local partner who fronts the brand, and support that partner into their own end customers. Deal structures include partner licensing of the platform, revenue share on end-customer contracts. This person must be comfortable pricing and negotiating these. Qatar procurement and data-residency expectations must be met by the. The role owns making that fit work commercially and technically. CORE RESPONSIBILITIES Commercial Own the Qatar revenue target for the white-label channel across the our client's Deep Tech AI stack. Identify, sign, and enable local partners (system integrators, telecoms, digital agencies, government-linked technology firms). Build joint pipeline with each partner and drive it to close, including qualification, solution shaping, commercial structuring, and negotiation. Structure and negotiate agreements: platform licensing, revenue share, delivery and support fees. Keep pricing consistent with commercial rules. Maintain an accurate Qatar pipeline and forecast. Technical & Solutions Run the solution conversation directly: map end-customer requirements to the our client's Deep Tech AI stack. Produce use-case mappings, solution architectures, and demo narratives that a partner can put in front of their own end customer under their brand. Lead or co-run demos and proofs of concept. Coordinate with our client's engineering for deep build and delivery, but be self-sufficient on standard solution and scoping conversations. Advise partners and end customers on deployment options, including on-premises and sovereign hosting to meet Qatar data-residency requirements. Translate between the end customer's business problem and delivery team so scope, timeline, and cost are set correctly before signature. Keep early Qatar deployments on track: apply structured program governance so first partner engagements land on schedule and protect the reference base for the next deals. Market & Partner Development Map the Qatar government and enterprise landscape for the priority domains the stack serves. Represent the capability in-market: partner briefings, client meetings and relevant events. Feed market signal back to our client's product and commercial leadership to shape the Qatar offer.</p><p><strong>Desired Candidate Profile</strong></p><p>Must Have Eight or more years delivering enterprise technology, cloud, or digital transformation programs, with real hands-on depth. This is a technically credible operator first salesperson. Direct experience leading enterprise modernization, cloud (Azure or equivalent), data or AI programs into government or large enterprise, ideally in the GCC or with a strong GCC track record. Able to run the solution and architecture conversation, shape a use case, and lead a demo without an engineer on every call. Comfortable mapping an operational requirement to a platform and a delivery plan. Commercial ownership: has carried a target, led presales into a contract win, or owned the commercial shape of programs, and is ready to own the number for a country. A program-delivery or solutions background that has moved toward commercial is the pattern we want. Comfortable with channel, OEM, reseller, or white-label selling, or a clear ability to run a two-sided partner-plus-end-customer motion. Working knowledge of GCC public-sector procurement and data-residency expectations, and how sovereign or on-premises deployment is structured. Fluent English & Arabic. Right to work in Qatar or willingness to relocate and be based in Doha. Strong Advantage Arabic (professional or business fluent). Hands-on Azure, data platform (Synapse, Data Factory, SQL, event-driven pipelines), GIS, or IoT delivery experience. Aviation, transportation, logistics, or other asset-heavy operations domain experience. Familiarity with Al landscape, tech and solutioning prevalent in the market and upcoming trends shaping agnetic AI, physical AI, document intelligence, or operational-intelligence platforms. Program governance and a track record delivering large multi-workstream programs on schedule. Existing relationships with Qatari or GCC system integrators, telecoms, or government-linked technology firms. Experience standing up a new country, channel, or program from zero. PERSON WE ARE LOOKING FOR: A technical program or solutions leader who has moved toward the commercial edge and is ready to own a country. Someone who came up delivering real enterprise modernization, cloud, data, and AI programs, so they can walk into a partner or client meeting and be fully credible on the architecture and the delivery plan, then structure and close the deal in the same conversation. Comfortable being the only representative in Qatar for the first year, self-directed, and able to move a deal from first meeting to signature without a large support structure behind them. Direct, execution-focused, and at ease selling a capability that carries someone else's badge.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Performs maintenance on the AH-64E electrical/avionics/armament/fire control/radar/visionics/ASE systems and components associated with the QAF AH-64E using the QAF-specific AH-64E IETM, AH-64E Operators Manual, AH-64E Maintenance Test Flight Manual, and AH-64E Check List Manual. Diagnoses and repairs aircraft systems and components malfunctions including solid state and transistorized devices according to the appropriate technical manuals, directives and safety procedures. Performs scheduled and unscheduled aircraft maintenance actions, authorized modifications and alignment of AH-64E weapons components, fire control/radar units, sighting elements/visionics, ASE, electronic and mechanical devices, and instruments. Uses common measuring tools necessary for performing the tasks described herein, precision measuring tools and alignment fixtures. Handles AH-64E aircraft ammunitions, performs weapon system loading/unloading, arming and de-arming, and weapon subsystems configuration changes for all AH-64E weapons and fire control systems within the scope of this SOW. Performs aircraft systems operational checks. Test, troubleshoots, and repair aircraft systems test sets and diagnostic equipment. Assist the QAF in the requisition and maintenance of Shop and Bench stock items for repair of AH-64E armament, ASE, electrical, avionics, instrument, fire control, radar and visionic systems. Prepares aircraft for inspections and maintenance checks. Diagnoses and solves problems aircraft subsystems using special tools and equipment as required. Uses and performs operator maintenance on tools, special tools, and Aircraft Ground Support Equipment (AGSE) and Peculiar Ground Support Equipment (PGSE). Prepares aircraft maintenance forms and records. Provide OJT, coaching, and mentorship to the QAF personnel in the use of all applicable technical publications, tools, test equipment, AGSE, PGSE, and special equipment applicable to the subject area of aircraft maintenance, enabling them to become effective AH-64E Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technicians. Coordinates training. Works under general direction. Travel on short notice. Travel both domestically and internationally. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Al Udeid Air Base, Qatar.</p><p><strong>Basic Qualifications (Required Skills/Experience):</strong></p><ul><li>5+ years of experience with the AH/64 D/E aircraft Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technician.</li><li>3+ years of experience with Unit Level Logistics System-Aviation (ULLS-A(E)) or a similar aviation maintenance management system.</li><li>Successfully completed and be qualified by the appropriate U.S. Government armed forces aircraft avionics/armament/fire control/ASE maintenance course or civilian equivalent training. Contractor factory training or other equivalent training by industry shall be reviewed and approved by the PCO or his/her designated representative and/or the GFR as substitute.</li></ul><p><strong>Preferred Qualifications (Desired Skills/Experience):</strong></p><ul><li>3+ years ULLS-A(E) or a similar aviation maintenance management system.</li><li>Army Service School Instructor or civilian equivalent instructing experience for aircraft Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technicians.</li><li>Prior experience or qualified in another aviation maintenance field.</li><li>Prior experience working in the Southwest Asia/desert region.</li></ul><p><strong>Shift:</strong> This position is for 1st shift.</p><p>At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. This requisition is for an international, locally hired position in Al-Udeid, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatari law. Employment is subject to the candidate's ability to satisfy all Qatari labor and immigration formalities.</p><p><strong>Language Requirements:</strong> Not Applicable</p><p><strong>Education:</strong> Not Applicable</p><p><strong>Relocation:</strong> This position offers relocation based on candidate eligibility.</p><p><strong>Security Clearance:</strong> This position does not require a Security Clearance.</p><p><strong>Visa Sponsorship:</strong> Employer willing to sponsor applicants for employment visa status.</p><p>Contingent Upon Award Program</p><p>This position is not contingent upon program award</p><p><strong>Shift:</strong> Shift Worker (Qatar)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience with the AH/64 D/E aircraft Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technician.</li><li>3+ years of experience with Unit Level Logistics System-Aviation (ULLS-A(E)) or a similar aviation maintenance management system.</li><li>Successfully completed and be qualified by the appropriate U.S. Government armed forces aircraft avionics/armament/fire control/ASE maintenance course or civilian equivalent training. Contractor factory training or other equivalent training by industry shall be reviewed and approved by the PCO or his/her designated representative and/or the GFR as substitute.</li><li>3+ years ULLS-A(E) or a similar aviation maintenance management system.</li><li>Army Service School Instructor or civilian equivalent instructing experience for aircraft Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technicians.</li><li>Prior experience or qualified in another aviation maintenance field.</li><li>Prior experience working in the Southwest Asia/desert region.</li></ul><p></p></section>
Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?
Mandarin Oriental, Doha is looking for a Concierge to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest’s needs and requests.<br><br>As Concierge, you will be responsible for the following duties:<br><br>Create focused conversations with guests which identify their personal preferences. Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success. Provide clear directions for all guests travelling outside of the hotel. Respond to all guests’ needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate. Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests. Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges. Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities. Assists guests in the confirming or booking of airline flights.<br><br>As Concierge, We Expect From You<br><br>Minimum 2 year of experience working in a 5-star hotel environment. A minimum of 1 years of Concierge/ Guest Relations/ Front Office experience Ability to understand guest needs and expectations and to deliver superior customer service. Perform job with attention to details and the ability to organize and handle multiple tasks effectively Previous experience working in the Middle East is an advantage.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?
Mandarin Oriental, Doha is looking for a Spa Concierge to join our Spa team.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As a Spa Concierge , you will be responsible for the following duties: <br><br>Assist in the operations of all spa & wellness areas as required:Spa Reception Salon & Barber Reception Spa Retail Area Boutique Consultation Lounge Spa Suites Arrival Spa Thermal & Changing facilities Tea Lounges Fitness & Wellness Maintain the cleanliness of The Spa in particular the changing rooms, toilets, showers, relaxation areas, fitness and wellness areas, spa suites and pool. These should be kept in a neat, tidy and sanitary manner in accordance with the Safe, Sound and Sustainability standards Will be expected to aid therapists in setting up for treatments and clearing away after Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen Organize appointment scheduling to maximize use of time and profitability whilst ensuring that the guests’ needs are of first importance Must be a team player and assist all spa and hotel colleagues where necessary Ability to perform opening and closing duties Must have a thorough understanding of Spa Soft, all treatments and services offered in the Spa & Wellness division and all retail products Must have good telephone skills and follow required telephone etiquette Must show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner<br>As a Spa Concierge, We Expect From You<br><br>Minimum 1 year of experience working in a service environment is a must Hotel school graduates will be preferable Senior School qualification or equivalent is a must Previous experience working in a 5-star hotel environment will be an advantage Previous experience working in the Middle East Region is an advantage Good knowledge on computer systems is a must<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets
Airswift are a Global Manpower Provider specialising in the Energy, Infrastructure & IT sectors. Present in more than 70 countries around the world, our reach and capabilities in the markets we service is unparalleled in the industry.<br><br>We are working with a Major Oil & Gas operator to source for SHES Specialist - Offplot. This is a long-term contract role working on a residential basis 6-days per week / 10 hours to be based at site (Ras Laffan Industrial City). The role will be part of Multi Billion LNG Expansion Project.<br><br>Please See Details Below<br><br>Title: SHES Specialist - Offplot<br><br>Start Date: Negotiable (typically within 1 month notice)<br><br>Duration: 36 months (potential for extension)<br><br>Location: Site (Ras Laffan Industrial City), Qatar<br><br>Working Schedule: 6-days per week / 10 hours per day<br><br>Job Purpose<br><br>To act as the Company's SHES focal point for dredging and marine works, providing technical guidance, compliance assurance, and field oversight to ensure that all dredging, reclamation, offshore, and associated construction activities are executed safely, securely, and in an environmentally responsible manner while achieving project objectives. To provide specialist Safety, Health, Environment and Security (SHES) oversight and assurance for dredging, reclamation, and marine construction activities, ensuring that all project works are planned and executed in compliance with Company requirements, statutory regulations, permit conditions, and international best practices. Manage the relevant elements of the Project SHES Management system, its procedures and programs and ensures the effective and efficient implementation of risk control and mitigation measures at site.<br><br>Job Context & Major Challenge(s)<br><br>Position is located in Project Site Offices in Ras Laffan, Qatar. Maintaining effective SHES oversight across dredging and multiple marine contractors operating in a high-risk environment. Ensuring compliance with Company standards, regulatory requirements, and environmental permit conditions while supporting project delivery objectives. Managing interface risks, environmental impacts, and marine operational hazards associated with dredging, reclamation, and offshore construction activities. Influencing contractor SHES performance and fostering a positive safety culture without direct operational control. Balancing project schedule pressures with the need to achieve world-class SHES performance and zero harm objectives. Maintaining close coordination with project management, Contractors Dredger/Marine crews, contractors, subcontractors, regulatory authorities, port operators, and environmental stakeholders to ensure safe, environmentally responsible, and compliant execution of works on dailybasis. Supporting activities conducted from dredgers, barges, support vessels, reclamation areas, marine terminals, and construction sites. Effectively manage risks associated with marine operations, heavy equipment, vessel movements, lifting operations, confined spaces, diving activities, and environmental protection requirements. Maintaining compliance during simultaneous operations involving dredgers, barges, work boats, and construction equipment Ensuring safe execution of dredging activities in busy navigation channels and port areas.<br><br>Key Job Accountabilities<br><br>Reports to: Head of SHES (NFW Offplot). Provide SHES leadership, guidance, and assurance for all dredging, reclamation and associated marine, construction activities to ensure compliance with SHES Management Plans and procedures and regulatory obligations. Conduct regular inspections of dredgers, barges, work boats, marine equipment, temporary facilities, and construction works. Monitor and verify contractor compliance with approved SHES plans, project specifications, permit conditions, and contractual requirements. Review and endorse contractor risk assessments, method statements, environmental management plans, and emergency response procedures for high-risk marine operations. Conduct SHES audits, inspections, site visits, and field verification activities to ensure effective implementation of risk controls and mitigation measures. Ensure compliance with environmental permits and monitor environmental performance relating to dredging activities, including water quality, turbidity, marine ecology protection, waste management, and pollution prevention. Identify, assess, and mitigate SHES risks associated with dredgers, marine vessels, reclamation activities, SIMOPS, lifting operations, and marine logistics. Monitor contractor SHES performance and drive timely closure of incidents, observations, non-conformances, and corrective actions. Participate in the investigation of safety, environmental, and security incidents and ensure HSE related lessons learned are effectively communicated and implemented.<br><br>Qualifications<br><br>Minimum Requirements:<br><br>Bachelor’s Degree in Sciences, Safety, Health, Environment, Security, or Engineering<br><br>Certifications (Preferred)<br><br>NEBOSH IGC or NEBOSH Diploma IOSH Managing Safely ISO 45001 Lead Auditor/Internal Auditor ISO 14001 Lead Auditor/Internal Auditor Incident Investigation Training First Aid & CPR Marine Safety Training (preferred)<br><br>Knowledge And/or Experience<br><br>10 years experience in SHES in the Oil & Gas Industry. Experience with Oil & Gas Companies, EPC contractors, sub-contractors, vendors or service companies involved in the oil and gas industry. At least 3 years in dredging, reclamation, marine construction, port development, offshore projects. Experience working with EPC, marine contractors, or port authorities. Familiarity with major clients such as Qatar Energy, QTerminals, Ashghal, ADNOC, Saudi Aramco, or similar Gulf organizations is an advantage.<br><br>Technical And Business Skills<br><br>Knowledge of dredging methodologies (CSD, TSHD) and associated SHES risks. Knowledge of maritime regulations, vessel safety management, and marine logistics. Experience in SHES audits, inspections, incident investigations, and contractor assurance programme. Working knowledge of PTW, SIMOPS, HAZID, HAZOP, JSA, and Management of Change processes. Deep knowledge of industry codes, standards and practices for SHES discipline Ability to prepare management reports and present SHES performance to senior leadership. Negotiation and conflict resolution skills when managing contractor compliance issues. Excellent verbal and written English skills; confident and clear presentation development and delivery. Strong teamwork, facilitation, with the ability to communicate and interact at all levels of the organization. Computer literate, proficient working with Microsoft office applications.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Header <br></span><p><strong>***PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES***</strong></p><br><br><br>Reporting structure <br><p>Reports to: Head of Marine Personnel</p><br>
<p>Direct Reportees: None</p><br><br><br>Job Summary and Purpose <br><p>Handle and manage all activities related to seafarers’ professional development, career progression, and certification compliance.</p><br><br><br>Accountabilities <br><p><strong>Key Accountabilities:</strong><br><strong>Training</strong><br>1. Conduct comprehensive Training Needs Analysis (TNA) for all seafarer ranks and roles.<br>2. Maintain a training matrix covering STCW, company-mandated, and computer-based training (CBT).<br>3. Develop and maintain individual training plans for each seafarer, ensuring alignment with regulatory and operational requirements.<br>4. Coordinate with internal departments and external training providers to schedule and deliver training programs.<br>5. Monitor training completion and certification validity, ensure timely renewals and compliance.<br>6. Design and implement a structured cadet mentorship framework to support the professional growth of cadets onboard.<br>7. Track cadet progress against training objectives and onboard assessments.</p><br>
<p><strong>Career Development & Promotions</strong><br>8. Design and implement career progression paths for all seafarer ranks, ensure transparency and alignment with company policies.<br>9. Track seafarer progress through career stages and maintain up-to-date records of qualifications and experience.<br>10. Manage the promotion process, including: <br>• Monitoring eligibility based on predefined criteria.<br>• Maintaining and updating promotion waiting list.<br>• Coordinating with relevant stakeholders to ensure timely and fair promotions.<br>11. Provide career counseling and debriefings to seafarers’ post-deployment, offer guidance on development opportunities.</p><br>
<p><strong>Performance Management</strong><br>12. Oversee the appraisal process for all seafarers: <br>• Ensure timely submission of appraisal reports after each tour.<br>• Review and assess appraisal content for accuracy and consistency.<br>• Identify training needs or performance gaps highlighted by Masters and Chief Engineers.<br>13. Manage the annual performance cycle:<br>• Consolidate appraisal scores. <br>• Collaborate with department heads to finalize year-end performance ratings. <br>• Support the reward and recognition process based on performance outcomes.</p><br>
<p><strong>Evaluate Training Centers</strong><br>14. Assess and approve external training centers to ensure alignment with STCW, flag state, and company-specific standards.<br>15. Conduct periodic evaluations of training providers for quality, relevance, accreditation status, and instructor competency.<br>16. Maintain a vetted list of approved training centers and ensure seafarers are enrolled only in compliant institutions.<br>17. Liaise with training providers to address feedback, resolve issues, and implement improvements where necessary..</p><br>
<p><strong>Vessel Visits & Fleet Officer Engagement:</strong><br>18. Conduct vessel visits (including sailing visits) to evaluate and enhance the effectiveness of onboard training, mentorship, and career development practices.<br>19. Lead the planning, coordination, and execution of the Fleet Officer Meeting, including agenda setting, logistics, and event management.<br>20. Gather feedback from seafarers and vessel leadership during visits to inform continuous improvement of training and development programs.<br>21. Support additional Marine Personnel Department (MPD) initiatives and tasks as required, contributing to departmental goals and operational excellences.</p><br><br><br>Accountabilities - 2 <br><p><strong>Generic Accountabilities:</strong><br><strong>Quality, Health, Safety, & Environment (QHSE):</strong><br>22. Adhere to all relevant QHSE policies, procedures, instructions and controls so that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.<br><strong>Policies, Systems, Processes & Procedures:</strong> <br>23. Follow all relevant departmental policies and procedures so that work is carried out in a controlled and consistent manner.<br><strong>Others:</strong><br>24. Stay updated with the latest trends in marine industry standards, certification requirements, and training methodologies.<br>25. Assist in crisis management and contingency planning related to crew readiness, training, and deployment.<br>26. Carry out any other duties as directed by the immediate supervisor.</p><br><br><br>Qualifications, Experience and Job Skills <br><p><strong>Qualifications:</strong><br>• CoC STCW A-III/2.</p><br>
<p><strong>Experience:</strong><br>• A minimum of 48 months sailing experience on Tankers, out of which minimum 6 at a Management Level Position (Chief/Second Engineer). <br>• Familiarity with maritime regulations, certification systems, and training practices.</p><br>
<p><strong>Job Specific Skills:</strong><br>• Training Program Design & Delivery, Training Needs Analysis (TNA), Career Pathway Development, Performance Management, Data Management & Reporting, Mentorship, Briefing & Debriefing, Stakeholder Coordination, Event & Program Management, Regulatory Compliance, Communication & Advisory. <br>• Expertise in developing and managing training programs aligned with STCW, company-specific, and computer-based learning requirements.<br>• Familiarity with maritime training standards, including IMO Model Courses and flag state requirements.<br>• Ability to assess individual and departmental training needs using structured analysis tools and performance data.<br>• Skill in designing structured career progression frameworks for all seafarer ranks.<br>• Experience in managing promotion pipelines and maintaining promotion eligibility records.<br>• Proficiency in managing appraisal systems, analyzing performance data, and aligning outcomes with training and reward strategies.<br>• Strong capability in maintaining accurate training, certification, and performance records.<br>• Ability to conduct effective debriefings and provide career guidance to seafarers, including cadets and junior officers.<br>• Skills in organizing and managing events such as Fleet Officer Meetings, training sessions, and career development workshops.<br>• In-depth knowledge of STCW, MLC, and flag state regulations related to seafarer training, certification, and career development.<br>• Strong interpersonal and communication skills to engage with seafarers, vessel leadership, and management on development matters.</p><br><br><br><br>
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Mandarin Oriental, Doha is looking for a Assistant Purchasing Manager to join our Purchasing team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha the Assistant Purchasing Manager assists the Director of Purchasing Management and Purchasing Manager in all aspects of purchasing functions. The Assistant Purchasing Manager should handle and/or arrange for all purchasing requirements in the hotel and ensure best price have been achieved. To supervise the works of Purchasing Officers (buyers) and assure a smooth operation of the Purchasing Management department.<br><br>As Assistant Purchasing Manager , you will be responsible for the following duties<br><br>Maintaining a good relationship with all departments and Corporate Purchasing. Supervise, train and motivate Materials Management department colleagues and thoroughly understand all of their duties and responsibilities. Negotiate cost effective purchases for all supplies and services, while meeting all MOHG guidelines and quality specifications. Negotiate cost effective purchases for all Capex and FF&E items, while meeting all MOHG guidelines and quality specifications. Generate purchase orders on approval requisitions and obtain necessary authorization and obtain the authorization from the Director of Finance and General Manager prior to processing these orders. Obtain competitive price quotations and confirm purchase availabilities Sourcing suppliers. Assist in contract negotiations Ensure that there are sufficient supplies on hand for on all inventoried items for each department by coordinating regular inventories with Stores. Ensure that all items received by the hotel are properly documented in accordance with the company's purchasing and receiving procedures.<br><br>As Assistant Purchasing Manager, We Expect From You<br><br>Diploma/Degree in Hotel Management and/or Accounting or equivalent Diploma/ Degree in purchasing/ procurement management Minimum of 2 years’ experience in purchasing environment in a similar capacity in a 5-star hotel environment. Minimum 2 years’ experience in Cost Control Excellent knowledge of various Procurement /Purchasing Software (preferably Check SCM) Good verbal and writing skills in English Excellent knowledge of Microsoft Office, mainly excel<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Responsibilities<br><br>Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. within this, the key responsibilities for this position are:<br><br>To anticipate guest needs and handle guest inquiries to the full satisfaction of the guest. Overall in charge of the boat and responsible for the safety, security and comfort of all passengers and crew Takes charge of the crew. Trains and monitors their progress. Responsible for personal uniform and the uniform and conduct and presentation of his crew. Look after and maintain uniform. Responsible for the preparation and cleanliness of his assigned vessel prior to departure. Responsible for boat navigation and safe handling Responsible for sending distress alerts and asking any assistance from shore if required Responds to all emergencies and acts as per the given duties Ensures the cleanliness of the boat from inside and outside at all times Takes charge of all logbooks and check all entries Ensures all manifests are posted upon every departure Follows the approved passage plan and explains every deviation, if any Reports any unsafe act and near misses to the management. Ensures boat is fully bunkered with fresh water and fuel at all times and manages discharge of black water Follows safe practices for bunkering Enforces safe practices including no-smoking policy and environmental protection policy Reports any issues with boat, navigational equipment, engines and other equipment to Port Captain to be forwarded to technical manager and copied to Guest Fleet Operations manager Responsible for addressing passenger concerns properly Ensures proper lashing and stowing of passenger luggage and cargo Ensures good condition of all mooring ropes and berthing equipment Conducts departure checks and reports to the operations team if any equipment is found to be defective Reports to Coast Guard and other relevant agencies when needed Takes charge and preserves all boat certificates and manuals including the registration card Reports any crew absence or deficiency Conducts daily operations briefing to his crew prior to duty start Ensures that fire panel is in operational condition Ensures all FFA and LSA appliances are in order Ensures to share all operational information to next skipper and Port Captain upon his duty end Participate in handling more than 3 different types of vessels of the fleet, including IPS driven vessels. Actively participates in training sessions of other crew members whenever requested, in coordination with the training officer. Participate in drydocking transfers and procedures Respond to emergency sailing operations in heavy weather conditions only upon confirmation of the Marine Operations Manager. Respond to emergency sailing operations in restricted visibility conditions only upon confirmation of the Marine Operations Manager.<br><br>Qualifications<br><br>Master 500 /valid STCW/Valid Radio License/ Valid Medical(fit to work at sea report) With 2 to 5 years of experience in the same field With good English communication skills With good technical skills With pleasing personality Ability to handle pressure at work Ability to multi-task<br><br>Additional information<br><br>Videos to Watch<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Mandarin Oriental, Doha is looking for a Marketing Communications Manager to join our Commercial Strategy team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Commercial Strategy Department in Doha, the Marketing Communications Manager is responsible for developing and executing integrated marketing, communications, public relations, partnership and brand strategies that enhance the hotel's positioning, reputation and commercial performance. The role oversees media relations, content development, marketing campaigns, events, partnerships and CSR initiatives while ensuring all activities align with Mandarin Oriental Hotel Group brand standards. The Marketing Communications Manager reports to the Director of Commercial Strategy.<br><br>As Marketing Communications Manager, you will be responsible for the following duties:<br><br>Developing and implementing integrated Marketing & Communications strategies aligned with business objectives and brand standards. Driving brand visibility, reputation and positioning through media relations, content, partnerships, campaigns and consumer marketing initiatives. Managing public relations activities, media enquiries, press visits, influencer collaborations and agency relationships. Leading the planning and execution of marketing campaigns, events, brand activations and CSR initiatives. Developing compelling content across all communication channels while ensuring consistency of brand messaging and visual identity. Managing marketing performance reporting, campaign analysis, budgets and annual marketing planning. Collaborating with Commercial, Revenue, Operations, Spa and Food & Beverage teams to support revenue-generating initiatives. Building strategic partnerships that enhance guest engagement, awareness and market presence.<br><br>As Marketing Communications Manager, We Expect From You<br><br>Minimum 5-7 years' experience within luxury hospitality, luxury retail, tourism, lifestyle brands or agency environments. Proven experience in Marketing Communications, Public Relations, Brand Management and partnership development. Exceptional written and verbal communication skills in English; Arabic is an advantage. Strong understanding of luxury hospitality, affluent travel markets and brand storytelling. Experience managing media relations, agencies, events, sponsorships and integrated marketing campaigns. Strong leadership, project management and stakeholder management skills. Degree or equivalent qualification in Marketing, Communications, Public Relations, Hospitality Management or Business Administration.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Mandarin Oriental, Doha is looking for a Duty Manager to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Duty Manager, you will be responsible for the following duties <br><br>To provide visual management presence around the hotel in public and BOH areas To provide continuity of management in complaint handling. After direct contact with a guest an accurate account is to be recorded on the agreed system with relevant investigation and responses within 24 hours. Outcome and response must be circulated to the Senior Management (General Manager and / or Hotel Manager) Investigate complaints and address to the department concerned and respond to guest with an appropriate explanation and apology To attend operational and scheduled meetings:Morning Meeting with Front Office Manager Emergency Response Team Briefings Front Office Briefing To take a full and accurate handover from the previous shift ensuring that all necessary follow-up is recorded and actioned Use time effectively and efficiently to:Concentrate on priorities as required during shift Complete all schedules tasks in a timely manner Attend a broader range of activities as required by operations Make necessary decisions under time constraints To assist the Front Office Manager to manage the department with all required responsibilities To communicate regularly with the Front Office Manager and the Director of Rooms To assist the Front Office Manager, Chief Concierge, Bell Captain and Guest Relations Manager to supervise all activities of all front of house departments according to our LQE, internal standards and procedures To be trained and fully compliant as an active member of the Emergency Response Team (ERT)<br>As Duty Manager, we expect from you<br><br>Minimum 3 years of experience working in a 5-star hotel environment A minimum of 2 years’ experience as a Duty Manager, Operations Manager or similar Operational experience from other hotel divisions or similar industry desirable Excellent verbal and written communication skills in English required Perform job with attention to details and the ability to organize and handle multiple tasks effectively Strong problem-solving skills Crisis management training & experience<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?