Telesales Jobs in Qatar
2272 Jobs Found
<p>Deliver consistently exceptional, friendly, and engaging service to all reservation inquiries via phone, email, and online channels Process room reservation requests accurately and efficiently, entering guest information and rooming lists into the Property Management System (PMS) Maximize revenue potential through strategic upselling of room categories, packages, and property amenities while maintaining guest satisfaction Provide comprehensive information about property facilities, services, and local attractions to assist guests with their stay planning Address special requests and guest preferences with empathy and creativity, ensuring personalized experiences Maintain accurate and up-to-date guest information across all distribution channels and reservation systems Analyze booking patterns and market trends to support revenue optimization strategies Collaborate with front office, housekeeping, and management teams to ensure seamless guest transitions and operational efficiency Respond promptly to guest inquiries and concerns, demonstrating problem-solving skills and a commitment to guest satisfaction Update and manage reservation systems in real-time, ensuring data integrity and preventing overbooking Develop knowledge of regional and local market dynamics, competitors, and destination events to provide informed recommendations</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills and Experience:</strong> Proficiency with Property Management Systems (PMS) and Revenue Management Systems (RMS) Strong knowledge of hotel reservation systems and multiple distribution channels Excellent verbal and written communication skills in English Demonstrated customer service excellence with a guest-focused mindset Proven ability to multitask and manage multiple reservations simultaneously Strong attention to detail and accuracy in data entry Solid understanding of hotel operations and reservation procedures Ability to work flexibly, including potential shift work and weekend availability Problem-solving skills with the ability to handle guest requests and concerns professionally Sales and upselling ability with a goal-oriented approach <strong>Preferred Skills and Experience:</strong> Previous experience as a Reservation Agent or in a similar hospitality role Familiarity with regional and local market dynamics in the Middle East Knowledge of local competitors and destination events in Qatar Experience with multiple reservation platforms and booking channels Multilingual capabilities (Arabic language skills are a plus) Hospitality or customer service certification or training Experience in a luxury or upscale hotel environment Familiarity with revenue management principles and practices</p>
<p>Deliver consistently exceptional, friendly, and engaging service to all reservation inquiries via phone, email, and online channels Process room reservation requests accurately and efficiently, entering guest information and rooming lists into the Property Management System (PMS) Maximize revenue potential through strategic upselling of room categories, packages, and property amenities while maintaining guest satisfaction Provide comprehensive information about property facilities, services, and local attractions to assist guests with their stay planning Address special requests and guest preferences with empathy and creativity, ensuring personalized experiences Maintain accurate and up-to-date guest information across all distribution channels and reservation systems Analyze booking patterns and market trends to support revenue optimization strategies Collaborate with front office, housekeeping, and management teams to ensure seamless guest transitions and operational efficiency Respond promptly to guest inquiries and concerns, demonstrating problem-solving skills and a commitment to guest satisfaction Update and manage reservation systems in real-time, ensuring data integrity and preventing overbooking Develop knowledge of regional and local market dynamics, competitors, and destination events to provide informed recommendations</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Skills and Experience:</h3><ul><li>Proficiency with Property Management Systems (PMS) and Revenue Management Systems (RMS)</li><li>Strong knowledge of hotel reservation systems and multiple distribution channels</li><li>Excellent verbal and written communication skills in English</li><li>Demonstrated customer service excellence with a guest-focused mindset</li><li>Proven ability to multitask and manage multiple reservations simultaneously</li><li>Strong attention to detail and accuracy in data entry</li><li>Solid understanding of hotel operations and reservation procedures</li><li>Ability to work flexibly, including potential shift work and weekend availability</li><li>Problem-solving skills with the ability to handle guest requests and concerns professionally</li><li>Sales and upselling ability with a goal-oriented approach</li></ul><h3>Preferred Skills and Experience:</h3><ul><li>Previous experience as a Reservation Agent or in a similar hospitality role</li><li>Familiarity with regional and local market dynamics in the Middle East</li><li>Knowledge of local competitors and destination events in Qatar</li><li>Experience with multiple reservation platforms and booking channels</li><li>Multilingual capabilities (Arabic language skills are a plus)</li><li>Hospitality or customer service certification or training</li><li>Experience in a luxury or upscale hotel environment</li><li>Familiarity with revenue management principles and practices</li></ul>
<p>Deliver consistently exceptional, friendly, and engaging service to all reservation inquiries via phone, email, and online channels Process room reservation requests accurately and efficiently, entering guest information and rooming lists into the Property Management System (PMS) Maximize revenue potential through strategic upselling of room categories, packages, and property amenities while maintaining guest satisfaction Provide comprehensive information about property facilities, services, and local attractions to assist guests with their stay planning Address special requests and guest preferences with empathy and creativity, ensuring personalized experiences Maintain accurate and up-to-date guest information across all distribution channels and reservation systems Analyze booking patterns and market trends to support revenue optimization strategies Collaborate with front office, housekeeping, and management teams to ensure seamless guest transitions and operational efficiency Respond promptly to guest inquiries and concerns, demonstrating problem-solving skills and a commitment to guest satisfaction Update and manage reservation systems in real-time, ensuring data integrity and preventing overbooking Develop knowledge of regional and local market dynamics, competitors, and destination events to provide informed recommendations</p><p><strong>Desired Candidate Profile</strong></p><h4>Required Skills and Experience:</h4><ul><li>Proficiency with Property Management Systems (PMS) and Revenue Management Systems (RMS)</li><li>Strong knowledge of hotel reservation systems and multiple distribution channels</li><li>Excellent verbal and written communication skills in English</li><li>Demonstrated customer service excellence with a guest-focused mindset</li><li>Proven ability to multitask and manage multiple reservations simultaneously</li><li>Strong attention to detail and accuracy in data entry</li><li>Solid understanding of hotel operations and reservation procedures</li><li>Ability to work flexibly, including potential shift work and weekend availability</li><li>Problem-solving skills with the ability to handle guest requests and concerns professionally</li><li>Sales and upselling ability with a goal-oriented approach</li></ul><h4>Preferred Skills and Experience:</h4><ul><li>Previous experience as a Reservation Agent or in a similar hospitality role</li><li>Familiarity with regional and local market dynamics in the Middle East</li><li>Knowledge of local competitors and destination events in Qatar</li><li>Experience with multiple reservation platforms and booking channels</li><li>Multilingual capabilities (Arabic language skills are a plus)</li><li>Hospitality or customer service certification or training</li><li>Experience in a luxury or upscale hotel environment</li><li>Familiarity with revenue management principles and practices</li></ul>
<p>About the Role</p><p>We are looking for a hands-on Senior Accountant to run our finance function end to end. You will manage accounts, costing, cash flow, and banking, and give management clear numbers to make better decisions. Manufacturing or garment industry experience in Qatar or the GCC is strongly preferred.</p><br><p><strong>Key Responsibilities</strong></p><p>Accounting & Reporting</p><ul><li><p>Maintain the general ledger and complete month-end and year-end closing on time.</p></li><li><p>Prepare monthly management reports and annual financial statements (IFRS).</p></li><li><p>Reconcile bank, customer, supplier, and inter-company accounts monthly.</p></li><li><p>Manage receivables, payables, customer credit limits, and collections.</p></li><li><p>Coordinate the annual external audit.</p></li></ul><p>Costing & Cost Control</p><ul><li><p>Maintain product cost sheets (materials, labour, overheads) and track order-wise profitability.</p></li><li><p>Reconcile inventory with warehouse records and investigate differences.</p></li><li><p>Review costs regularly and present practical cost-cutting proposals to management.</p></li></ul><p>Feasibility, Budgets & Incentives</p><ul><li><p>Prepare feasibility studies and financial projections for new projects, products, tenders, and investments.</p></li><li><p>Prepare the annual budget and report budget vs. actual every month.</p></li><li><p>Calculate staff and sales incentives accurately and on time.</p></li></ul><p>Cash Flow & Banking</p><ul><li><p>Manage the daily cash position and prepare weekly and monthly cash flow forecasts.</p></li><li><p>Build and maintain strong relationships with banks and Relationship Managers.</p></li><li><p>Handle Letters of Credit, bank guarantees, performance bonds, and trust receipts.</p></li><li><p>Prepare documents for credit facility applications and renewals.</p></li><li><p>Keep track of financing options in the market and recommend better rates, terms, and banking programs.</p></li></ul><p>Payroll & Compliance</p><ul><li><p>Process payroll through WPS and calculate end-of-service gratuity as per Qatar Labour Law.</p></li><li><p>File corporate and withholding tax returns with the General Tax Authority, where applicable.</p></li><li><p>Maintain internal controls and approval procedures.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><p>Essential</p><ul><li><p>Bachelor's degree in Accounting or Finance.</p></li><li><p>4–6 years of accounting experience, at least 2 in Qatar or the GCC.</p></li><li><p>Hands-on cost accounting experience in manufacturing, garments, or textiles.</p></li><li><p>Practical experience with LCs, bank guarantees, and credit facilities.</p></li><li><p>Experience preparing feasibility studies and cash flow forecasts.</p></li><li><p>Advanced Excel and experience with an accounting/ERP system (Tally, QuickBooks, Zoho Books, Odoo, SAP Business One, or similar).</p></li><li><p>Good written and spoken English.</p></li></ul><p>Preferred</p><ul><li><p>Experience with Qatar tax filing and WPS payroll.</p></li><li><p>Currently in Qatar with a valid QID and able to join soon.</p></li></ul>
<h2 class="h5">Job description</h2>
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<span><b>Job Description – Graphic Designer</b><br><br>The Graphic Designer will be responsible for creating visually engaging and professional designs that support the company’s branding, marketing, digital communication, and business objectives. The role requires strong creativity, attention to detail, and the ability to translate concepts and requirements into high-quality visual content.<br><br><b>Key Responsibilities</b><br></span><ul><li>Develop creative designs for <b>digital and print media</b>, including social media posts, advertisements, brochures, flyers, presentations, banners, posters, newsletters, and corporate materials.<br></li><li>Create engaging visual content for <b>social media platforms, websites, email campaigns, and other digital channels</b>.<br></li><li>Develop and maintain designs in line with the company’s <b>brand guidelines, visual identity, and communication standards</b>.<br></li><li>Collaborate with the Marketing, HR, Sales, and other departments to understand design requirements and deliver creative solutions.<br></li><li>Design marketing materials for <b>campaigns, events, exhibitions, promotions, and corporate activities</b>.<br></li><li>Prepare artwork and files according to required specifications for <b>printing and digital publishing</b>.<br></li><li>Edit and enhance photographs, images, graphics, and other visual assets as required.<br></li><li>Create presentations, infographics, charts, icons, and other visual elements to simplify and communicate information effectively.<br></li><li>Develop creative concepts and design layouts from initial ideas through to final delivery.</li><li>Adapt existing designs into different formats and sizes for various platforms and requirements.<br></li><li>Coordinate with external printers, vendors, photographers, and other creative service providers when required.<br></li><li>Manage multiple design projects simultaneously while meeting agreed deadlines.<br></li><li>Review final designs for accuracy, quality, alignment, spelling, and branding before release.<br></li><li>Stay updated on <b>current design trends, digital content trends, and industry best practices</b>.<br></li></ul><br><span>Requirements<b>Qualifications & Experience</b><br></span><ul><li>Bachelor’s degree/Diploma in <b>Graphic Design, Visual Communication, Fine Arts, Marketing, or a related field</b>.<br></li><li>Minimum <b>3–5 years of relevant experience</b> as a Graphic Designer.<br></li><li>Experience in <b>corporate, real estate or marketing environments</b> is preferred.<br></li><li>Strong portfolio demonstrating creativity, design skills, and versatility.<br></li><li>Experience designing content for <b>social media and digital marketing campaigns</b> is highly desirable.<br></li></ul><b>Software Skills</b><br><ul><li>Strong knowledge of <b>Adobe Photoshop, Illustrator, and InDesign</b>.<br></li><li>Good knowledge of <b>Canva and/or Figma</b>.<br></li><li>Experience with photo editing and image enhancement.<br></li><li>Knowledge of <b>video editing, motion graphics, and Reels</b> is an advantage.<br></li><li>Ability to prepare artwork for both digital and large-format printing.<br></li></ul><br> </div>
<b>Company Description </b><br> <p>From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p> <b><br> </b><div><b>Job Description</b></div> <br> <p> <strong> <strong>Duties & Functions:</strong> </strong> </p> <ul> <li>Be responsible for spa treatment consultations and identification of possible contraindications.</li> <li>Be responsible for performing beauty therapy treatments, massage and body therapy treatments and specialized treatments for the members and guests to the required standard and provide guests with home-care well-being program.</li> <li>Be responsible for after care advice for the member of guest</li> <li>Be responsible for achieving retail sales</li> <li>Ensure that all treatment rooms and therapy back of house areas are maintained to high standards of cleanliness and hygiene</li> <li>Ensure that all equipment is serviced as part of a preventative maintenance program</li> <li>Carry out spa tours and spa consultations with guests and members, giving personalized advice and promote facilities, treatments and products</li> <li>Assist during spa promotions and events</li> <li>Assist with marketing and public relations</li> <li>Have complete knowledge and understanding of all services and products offered</li> <li>Uphold the standards of sanitation and sterilization as directed by law and the spa s policies and procedures</li> <li>Perform prep work, properly clean and restock room as required</li> <li>Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available</li> <li>Handle guests questions and concerns professionally and courteously</li> <li>Provide accurate, appropriate and immediate responses to all requests by guests</li> <li>Possess the ability to work without direct supervision</li> <li>Assist in all areas of spa operation as requested by management</li> <li>Communicate to management any and all occurrences involving staff or guests in the spa that require attention</li> <li>Ensure correct records are kept for member and guest visits, treatments and purchases</li> <li>Ensure correct information is recorded for stock control in accordance with the Senior Therapist</li> <li>Be responsible for treatment laundry stock inventory and security</li> <li>Ensure that all potential and real hazards are reported immediately and rectified</li> <li>Ensure that all staff within the department works in a manner, unlikely to give risk of harm or injury to themselves or others.</li> </ul>
<p>We are seeking an experienced and strategic VP of Marketing & Communications to lead our marketing and communications function and drive growth across key channels. This executive role owns the direction, planning, and performance of marketing initiatives including events, public relations, and social media while ensuring the organization s messaging and brand presence are consistent and impactful. The ideal candidate will bring strong leadership skills, deep marketing expertise, and a proven track record of delivering measurable business results.</p><p>Key Responsibilities:</p><ul><li>Marketing & Communications Strategy: Own the marketing and communications vision, strategy, and roadmap. Set priorities, define KPIs, and guide execution against business goals.</li><li>Leadership & Team Management: Lead, coach, and develop the marketing and communications team (and/or agency partners). Drive accountability, performance, and continuous improvement.</li><li>Integrated Campaign Planning: Oversee the planning and execution of integrated marketing and communications campaigns that support brand awareness, engagement, and demand generation.</li><li>Event Leadership: Own event strategy and execution for trade shows, conferences, and promotional events, ensuring alignment with target audiences and measurable outcomes.</li><li>Public Relations & Media Strategy: Direct PR strategy including media outreach, press releases, spokesperson coordination, and relationship management to strengthen brand visibility and credibility.</li><li>Social Media & Content Strategy: Define and manage social media strategy and content direction to grow reach, engagement, and brand voice. Use insights to continually optimize performance.</li><li>Market Research & Competitive Insights: Lead research to identify trends, competitive positioning, customer needs, and market opportunities translating insights into actionable plans.</li><li>Performance Measurement & Reporting: Establish analytics and reporting to track campaign performance, ROI, and business impact. Provide leadership with clear insights and recommendations.</li><li>Cross-Functional Collaboration: Partner closely with Sales, Product, and other internal stakeholders to align go-to-market strategy, messaging, and campaign priorities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Communications, or a related field; advanced degree preferred.</li><li>6+ years of progressive marketing and communications experience, including 3+ years in a leadership role.</li><li>Strong expertise across integrated marketing, PR/communications, and digital channels.</li><li>Advanced analytics capability (e.g., Google Analytics) and experience using data to drive decisions.</li><li>Proven ability to lead strategy, manage budgets, and deliver measurable results.</li><li>Exceptional communication, stakeholder management, and leadership skills with a strong executive presence.</li></ul>
<p><br></p> <div>Job Description</div> <br> <ul> <li>Serve as the face and brand ambassador of the Traiteur concept, creating a warm, welcoming, and memorable experience for every guest.</li> <li>Oversee the daily front-of-house operations across the Traiteur Caf , Dine-in Area, Sushi Bar, and Live Arabic Bakery.</li> <li>Ensure a seamless guest journey from arrival to departure, delivering personalized and attentive service at every touchpoint.</li> <li>Welcome guests, manage seating arrangements, and maintain smooth guest flow during operating hours.</li> <li>Provide expert recommendations on menu offerings, signature dishes, beverages, and seasonal promotions to enhance the dining experience and maximize sales.</li> <li>Build strong guest relationships by anticipating needs, recognizing preferences, and ensuring guest satisfaction.</li> <li>Handle guest feedback, special requests, and service recovery promptly and professionally.</li> <li>Coordinate closely with culinary, bakery, sushi, and service teams to ensure efficient operations and consistent service delivery.</li> <li>Monitor service quality, cleanliness, ambiance, and presentation to maintain premium hospitality standards.</li> <li>Lead, coach, and motivate the front-of-house team, fostering a culture of exceptional service and continuous improvement.</li> <li>Conduct daily team briefings and ensure all team members are knowledgeable about menus, promotions, and service standards.</li> <li>Identify training needs and support the ongoing development of team members.</li> <li>Drive revenue through upselling, cross-selling, and promoting signature products and guest experiences.</li> <li>Monitor guest feedback, service trends, and operational performance, implementing improvements where needed.</li> <li>Ensure compliance with company policies, food safety, hygiene, health and safety, and brand standards.</li> <li>Collaborate with Marketing and Food & Beverage teams to support promotional campaigns, seasonal activations, and special events.</li> <li>Prepare operational reports, monitor key performance indicators (KPIs), and recommend initiatives to enhance guest satisfaction and business performance.</li> <li>Act as a role model by demonstrating professionalism, leadership, and a genuine passion for hospitality.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Minimum <strong>3 5 years</strong> of experience in luxury hotels, premium caf s, fine dining restaurants, or upscale lifestyle hospitality concepts.</li> <li>Previous experience in a supervisory or managerial front-of-house role is required.</li> <li>Experience in guest relations, restaurant operations, or luxury food & beverage concepts is highly desirable.</li> <li>Knowledge of food safety, hygiene, and HACCP standards.</li> </ul> <div><br></div>
Job Description <div> <ul> <li>Serve as the face and brand ambassador of the Traiteur concept, creating a warm, welcoming, and memorable experience for every guest.</li> <li>Oversee the daily front-of-house operations across the Traiteur Caf , Dine-in Area, Sushi Bar, and Live Arabic Bakery.</li> <li>Ensure a seamless guest journey from arrival to departure, delivering personalized and attentive service at every touchpoint.</li> <li>Welcome guests, manage seating arrangements, and maintain smooth guest flow during operating hours.</li> <li>Provide expert recommendations on menu offerings, signature dishes, beverages, and seasonal promotions to enhance the dining experience and maximize sales.</li> <li>Build strong guest relationships by anticipating needs, recognizing preferences, and ensuring guest satisfaction.</li> <li>Handle guest feedback, special requests, and service recovery promptly and professionally.</li> <li>Coordinate closely with culinary, bakery, sushi, and service teams to ensure efficient operations and consistent service delivery.</li> <li>Monitor service quality, cleanliness, ambiance, and presentation to maintain premium hospitality standards.</li> <li>Lead, coach, and motivate the front-of-house team, fostering a culture of exceptional service and continuous improvement.</li> <li>Conduct daily team briefings and ensure all team members are knowledgeable about menus, promotions, and service standards.</li> <li>Identify training needs and support the ongoing development of team members.</li> <li>Drive revenue through upselling, cross-selling, and promoting signature products and guest experiences.</li> <li>Monitor guest feedback, service trends, and operational performance, implementing improvements where needed.</li> <li>Ensure compliance with company policies, food safety, hygiene, health and safety, and brand standards.</li> <li>Collaborate with Marketing and Food & Beverage teams to support promotional campaigns, seasonal activations, and special events.</li> <li>Prepare operational reports, monitor key performance indicators (KPIs), and recommend initiatives to enhance guest satisfaction and business performance.</li> <li>Act as a role model by demonstrating professionalism, leadership, and a genuine passion for hospitality.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Minimum <strong>3 5 years</strong> of experience in luxury hotels, premium caf s, fine dining restaurants, or upscale lifestyle hospitality concepts.</li> <li>Previous experience in a supervisory or managerial front-of-house role is required.</li> <li>Experience in guest relations, restaurant operations, or luxury food & beverage concepts is highly desirable.</li> <li>Knowledge of food safety, hygiene, and HACCP standards.</li></ul></div>
<p>Compilation and updating of the requisite training manuals and tools per field Updating the Premium Master Training Attendance List and records for all trainings i.e. Fire, First Aid, Ennismore Learning. Updating of personal training history files of all employees Is familiar with Training Guidelines and People & Culture Policy issued by the Regional Head Office and ensures that they are applied accordingly. Updating Intern files and sending offer letters to Interns, tracking on boarding and final issuing of Certificates. Managing Room Bookings for trainings planned and preparing of BEO's when required. Responsible for preparation of all Training and recognition certificates. Ensuring that booked training rooms are set up as per requirements of the respective trainings. Create Printed and instructional materials to be used in training. Following up on nomination lists to ensure departments nominate Colleagues. Managing Training Attendance and nominations using Learning management system. Maintain soft copy and hard copy files of all training related documents and ensure that these files are up to date Facilitate training sessions Prepare poster and arrangements for CSR activities in the hotel and maintain the records of the Events including required Purchase Orders. Managing Tracking of cross training/ cross exposure and preparing certificates. Implement and evaluate training practices to maximize efficiency and effectiveness. Preparing Training Certificates for All Rixos Trainings. Conduct 3 audits per week for the departments to check the quality of the briefings being conducted and give feedback. Conduct IFH trainings for Restaurant Reservations, Spa, Sales and Operators when reports are released. Conduct Show around when New Hire Orientation is being conducted for Hotel within the week.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in: Human Resources Hospitality / Hotel Management Business Administration Training certification: A Certified Trainer / Train-the-Trainer qualification, particularly by international hotel brands. Additional Information 2 5 years of experience L&D experience Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. Hotel experience: Experience in hotel operations strongly preferred, especially 5-star hotels. English: Strong spoken and written English. Important skills: Training Needs Analysis (TNA), presentation/facilitation, training evaluation, communication, Excel/PowerPoint/Word, and working with multicultural teams.</p>
<h2 class="h5">Job description</h2>
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<p><strong>The Role:</strong></p><br>
<p>As a Makeup Artist, you will have a unique opportunity to drive sales through demonstrating makeup techniques.</p><br>
<p>As part of a fast-paced store you should excel at providing an excellent standard of customer service and ensuring that customers have the knowledge and tools to recreate the latest makeup trends at home and with confidence.</p><br>
<p><strong>Qualifications & Requirements:</strong></p><br>
<p>You will have:</p><br>
<p>- An ability to demonstrate excellent makeup selling skills.</p><br>
<p>- Good knowledge of professional makeup application.</p><br>
<p>- Excellent people skills coupled with creativity, energy and enthusiasm.</p><br>
<p>- Language skills in both Arabic and English.</p><br> </div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself shaping how the world experiences our brand. When you join our hotels team, that’s exactly what you’ll do every day. As director of marketing & communications, you’re not just building brand awareness and driving engagement – you’re bringing the light and warmth of hospitality to life through compelling storytelling, strategic communications, and impactful marketing that inspires every guest journey and strengthens our connection with communities, partners, and travellers around the world.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Shape and execute marketing strategy:</strong> Develop and deliver integrated marketing and communications strategies that strengthen brand awareness, drive demand, and support the hotel’s commercial objectives.</li>
<li><strong>Drive brand performance and guest engagement:</strong> Lead campaigns and initiatives that increase visibility, enhance the guest experience, and contribute to business performance through strategic marketing and communications.</li>
<li><strong>Lead marketing planning and execution:</strong> Oversee the development and delivery of marketing plans, campaigns, and communications calendars, using performance insights, market trends, and audience data to optimise results.</li>
<li><strong>Ensure commercial alignment:</strong> Partner closely with sales, revenue management, operations, and regional marketing teams to align marketing activity with pricing, distribution, promotional strategies, and business priorities.</li>
<li><strong>Build strategic partnerships:</strong> Foster strong relationships with media, tourism organisations, community partners, agencies, influencers, and key stakeholders to elevate the hotel's profile and create impactful promotional opportunities.</li>
<li><strong>Leverage insights to inform strategy:</strong> Monitor market trends, competitor activity, campaign performance, and guest insights to identify opportunities, refine marketing strategies, and strengthen the hotel's competitive position.</li>
<li><strong>Lead and inspire a high-performing team:</strong> Recruit, coach, and develop marketing and communications talent while fostering a collaborative, creative, and high-performing culture through ongoing feedback, professional development, and recognition.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul></p><p></p>
<p>As Head of Retail & Motor Claims, you will take ownership of the QIC s retail ecosystem, covering branches, call centres, digital channels, and retail claims. You will shape the department s strategy, drive sustainable revenue growth and operational performance, and deliver a consistent customer experience across all retail touchpoints. Working closely with Product, Technology, and Commercial teams, you will lead the launch and scaling of new products and services.</p><p><b>Responsibilities</b></p><ul><li>Own end-to-end retail operations across the Call Center, Retail Claims, Branch Network, and digital channels</li><li>Develop and execute the retail strategy, channel priorities, and annual business plan</li><li>Drive revenue growth, customer experience, and operational efficiency across all retail channels</li><li>Manage P&L, budgets, resource allocation, and channel performance</li><li>Define and implement unified processes, SLAs, service standards, and quality frameworks</li><li>Lead and develop senior managers across Call Center, Claims, Branches, QA, and L&D</li><li>Establish and monitor key commercial, operational, and customer experience KPIs</li><li>Partner with Product, Technology, Commercial, Underwriting, and other teams to optimise customer journeys and deliver retail initiatives</li><li>Ensure regulatory compliance, operational governance, and effective internal controls across the retail function</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>10+ years of experience in retail operations, customer experience, service delivery, or insurance distribution, including senior leadership experience</li><li>5+ years of proven leadership across multi-location teams of 100+ employees, working through senior leaders</li><li>Insurance industry experience is strongly preferred; GCC or MENA market experience would be an advantage</li><li>Hands-on experience in managing commercial, operational, and customer experience KPIs, including sales, conversion, NPS, AHT, and claims efficiency</li><li>Solid knowledge of P&L management, budgeting, resource planning, and business performance analysis</li><li>Proven experience driving process transformation, operational improvement, and the scaling of complex service operations</li><li>Strong leadership and stakeholder management skills, with the ability to influence and collaborate with C-level executives</li><li>Strategic and customer-centric mindset, combined with strong commercial judgement and a results-oriented approach</li><li>Bachelor s degree in Business Administration, Finance, Insurance, Marketing, or a related field; an MBA or relevant professional qualification would be an advantage</li><li>Fluency in English for written and verbal communication</li></ul>
Company Description Loons Group W. L. L. is a leading engineering and technology organization in the State of Qatar, with diversified interests in telecom, electronic security and low current systems, information technology, and electrical systems. The company delivers turnkey projects that cover the design, supply, installation, and commissioning of telecommunication, electronic security, ELV systems, networking, and IT solutions. With a skilled team of sales and support engineers, Loons Group provides comprehensive services across the full project lifecycle. The organization maintains well-established facilities for both pre-sales and post-sales activities, ensuring reliable support and long-term client partnerships. Candidates joining Loons Group can expect to work in a dynamic, technology-driven environment with a strong focus on integrated engineering solutions.<br>Role Description The PAM/IAM Engineer is a full-time, on-site role based in Doha, Qatar. This role is responsible for designing, implementing, and maintaining Privileged Access Management (PAM) and Identity and Access Management (IAM) solutions to secure critical systems and data. Day-to-day activities include configuring and managing access control policies, integrating PAM/IAM platforms with enterprise applications, monitoring access activities, and responding to security incidents related to identities and privileged accounts. The engineer will collaborate with security, network, and infrastructure teams to define requirements, conduct risk assessments, and ensure compliance with organizational security standards. The role also involves documenting solutions, providing technical support, and participating in system upgrades and audits to continuously improve identity security posture.<br>Qualifications<br> Strong knowledge of PAM/IAM concepts and tools, such as role-based access control, single sign-on, multifactor authentication, and privileged account vaulting. Experience designing, configuring, and maintaining IAM or PAM platforms (e.g., Cyber Ark, Beyond Trust, Thycotic, Sail Point, Okta, Azure AD, or similar solutions). Solid understanding of information security principles, including least privilege, network security, and compliance frameworks relevant to identity management. Ability to integrate IAM/PAM solutions with directory services, operating systems, databases, and enterprise applications using APIs, connectors, and automation scripts. Proficiency in troubleshooting access issues, analyzing logs, and preparing reports on identity-related risks, incidents, and audit findings. Relevant academic background such as a bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Professional certifications in security or identity management (e.g., CISSP, CISM, CCSP, or vendor-specific IAM/PAM certifications) are an advantage. Effective communication skills, ability to work collaboratively with cross-functional teams, and strong documentation and analytical capabilities. Prior experience in telecom,
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Through cutting-edge hardware, software, and data science, WHOOP delivers personalized insights that help members optimize recovery, training, sleep, and overall well-being.<br><br>WHOOP is seeking a Retail Associate to support the day-to-day operations of WHOOP Qatar, an experiential performance center, research lab, and store located in the heart of Msheireb.<br><br>This individual will play a key role in delivering a premium, data-driven member experience, supporting retail operations, and bringing the WHOOP brand to life on the ground. The Retail Associate will engage directly with members, drive membership and retail sales, and ensure operational excellence across extended hours (12 hours per day, 7 days per week). This role reports directly to the Retail Lead, WHOOP Qatar.<br><br>Responsibilities<br><br>Support the daily retail operations of WHOOP Qatar, ensuring exceptional standards of service, organization, and operational execution. Deliver a premium, data-driven member experience by educating members on WHOOP products, memberships, and insights, tailoring interactions to individual performance goals. Drive revenue through the sale of WHOOP memberships, accessories, apparel, and the signature WHOOP Your Way experience, consistently working toward sales targets. Act as a brand ambassador by upholding WHOOP’s premium standards across member engagement, product presentation, and overall store experience. Assist with visual merchandising, inventory management, restocking, and maintaining a clean, organized, and high-performing retail environment. Support experiential programming and in-store activations, ensuring seamless execution and strong member engagement. Collaborate closely with the Retail Lead and team to maintain alignment with brand, marketing, and operational strategies. Maintain strong attention to detail across daily processes including transactions, reporting, compliance, and store procedures.<br><br>Qualifications<br><br>2–4 years of retail experience, preferably in premium, luxury, or experiential retail environments. Strong passion for health, fitness, performance, and technology, with the ability to communicate WHOOP’s value proposition effectively. Proven ability to deliver elevated customer service and build meaningful relationships with members. Comfort working in a fast-paced, high-traffic, extended-hours retail environment. Strong communication and interpersonal skills, with a team-oriented mindset. Basic operational understanding, including POS systems, inventory handling, and sales tracking. Proficiency in Arabic preferred. Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Corporate Travel Operations Assistant Manager is responsible for overseeing the daily operations of the corporate travel department. The role involves managing travel arrangements for corporate clients, ensuring exceptional customer service, coordinating with suppliers, and leading a team of corporate travel coordinators. The role also continually seeks improvement in sales performance, while driving the delivery of long-term results whilst balancing short term priorities to ensure strategic and operational KPIs are achieved and exceeded.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Oversee day-to-day corporate travel operations, including booking flights, accommodations, and other travel-related services.</p><br>
<p>Ensure that all travel arrangements meet company standards and client requirements.</p><br>
<p>Implement and optimize operational processes to enhance efficiency and accuracy.</p><br>
<p>Assist in managing and supervising the corporate travel operations team.</p><br>
<p>Provide training, guidance, and support to corporate travel coordinators.</p><br>
<p>Ensure high standards of customer service and satisfaction for corporate clients.</p><br>
<p>Address and resolve client inquiries and complaints promptly.</p><br>
<p>Develop strategies to improve client experience and loyalty.</p><br>
<p>Maintain strong relationships with airlines, hotels, and other travel service providers.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Negotiate rates and contracts with suppliers to secure the best deals for clients.</p><br>
<p>Monitor supplier performance and address any issues that arise.</p><br>
<p>Support the corporate travel team in achieving targets and increasing revenue.</p><br>
<p>Identify opportunities to upsell and cross-sell travel products and services.</p><br>
<p>Analyze sales data and prepare reports for management review.</p><br>
<p>Participates with the implementation of new travel technologies and software.</p><br>
<p>Collaborate with the marketing/admin team to promote travel packages and services.</p><br>
<p>Participate in the development of marketing strategies and campaigns.</p><br>
<p>Attending travel industry events and trade shows to represent the company. </p><br>
<p>Keep up to date with developments in the travel industry.</p><br>
<p>Maintains professional image as per organization image quality standards.</p><br>
<p>Ensure the planning of team activities is clear and that resources are sufficiently trained for business needs as well as liaising with other departments as and when necessary.</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Strong knowledge of travel industry trends, regulations, and best practices.</p><br>
<p>Proficiency in travel booking systems and software (e.g., GDS, Amadeus, Galileo, Sabre, etc)</p><br>
<p>High standards of sales and customer service.</p><br>
<p>Sound judgement with attention to detail skills.</p><br>
<p>Ability to lead and motivate a team, customer-focused with a strong commitment to service excellence.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus.</p><br>
<br><br><u><b>Competencies</b></u>
<br>Travel Packages L3<br>Regulatory Compliance L3<br>Sales Strategies L3<br>Customer Service L3<br>Product and Service Knowledge L3<br>Agility<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Travel or any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Reservation and Reception Manager is responsible for overseeing both reservation and front desk functions to ensure efficient guest services and seamless operations. They manage reservations, coordinate guest arrivals and departures, and supervise reception staff to uphold service standards and enhance guest experiences. Additionally, Reservation and Reception Managers play a crucial role in optimizing room occupancy, resolving guest inquiries, and implementing strategies to drive revenue and customer satisfaction. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Supervise and coordinate all aspects of reservation and front desk operations to ensure efficient and exceptional guest service delivery.</p><br>
<p>Manage reservations, including processing bookings, modifying reservations, and handling cancellations, to optimize room occupancy and revenue.</p><br>
<p>Oversee the reception area, greeting guests, checking them in and out, and addressing any inquiries or concerns to ensure a smooth and welcoming experience.</p><br>
<p>Train, mentor, and motivate reservation and reception staff, providing ongoing guidance and support to uphold service standards and achieve performance goals.</p><br>
<p>Monitor reservation trends, occupancy rates, and revenue performance, analyzing data to identify opportunities for revenue optimization and operational improvement.</p><br>
<p>Collaborate with sales and marketing teams to develop and implement promotional strategies and packages to drive bookings and revenue growth.</p><br>
<p>Ensure compliance with hotel policies, procedures, and safety standards, maintaining a safe and secure environment for guests and staff.</p><br>
<p>Handle guest complaints and resolve issues effectively, demonstrating professionalism, empathy, and a commitment to guest satisfaction.</p><br>
<p>Maintain accurate records of guest information, payments, and preferences, ensuring confidentiality and compliance with data protection regulations.</p><br>
<p>Stay updated on industry trends, technologies, and best practices in reservation and reception management, continuously seeking opportunities for innovation and improvement.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficiency in reservation management systems and front desk operations to effectively handle guest bookings, check-ins, and check-outs.</p><br>
<p>Strong leadership and supervisory abilities to manage reservation and reception teams, delegate tasks, and ensure smooth operations.</p><br>
<p>Excellent communication and interpersonal skills to interact with guests professionally, address inquiries, and resolve issues.</p><br>
<p>Knowledge of hotel policies, procedures, and room types to provide accurate information and recommendations to guests.</p><br>
<p>Sales acumen to upsell additional services, packages, and promotions, maximizing revenue and enhancing guest experiences.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Guest Relations L3<br>Hotel Management Standards and Procedures L3<br>Hotel Marketing L3<br>Issues Management L3<br>Leadership<br>Quality<br>Reservation Management L3<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Hospitality or Hotel Management<br><br><br><br>
</div>
Additional Information<br><br>Job Number 26096234<br><br>Job Category Golf, Fitness, & Entertainment<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Qualifications<br><br>License or Certification: CPR Certification<br><br>First Aid Certification<br><br>Recreation Equipment<br><br>Any certification or training required by local and state agencies.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Com mais de 100 hotéis premiados pelo mundo, o Ritz-Carlton Ladies and Gentlemen cria experiências excepcionais que acompanham os hóspedes muito após a estadia. Atraindo os melhores profissionais de hotelaria do mundo, que selecionam memórias duradouras, acreditamos que todo mundo alcança o sucesso quando tem a possibilidade de exercer criatividade, gentileza e compaixão.<br><br>Todos os dias, estabelecemos o padrão para um serviço de luxo especial prestado em todo o mundo, nos orgulhando de proporcionar excelência nos cuidados e no conforto de nossos hóspedes.<br><br>Seu papel será o de assegurar que os “padrões ouro” do The Ritz-Carlton sejam atendidos com a maior elegância e cuidado todos os dias. Estes padrões são a base do The Ritz-Carlton e nos orientam a melhorar a cada dia. Eles servem como fundação, e nossa crença na cultura interna que leva ao sucesso que rendeu a reputação do The Ritz Carlton como líder global em hotelaria de luxo. Como parte do nosso time, você aprenderá e demonstrará estes padrões ouro, que incluem nossa promessa para com os funcionários, nossa crença fundamental e nosso valores de atendimento. Nossa promessa para você é que oferecemos a chance de ter orgulho do seu trabalho e de quem trabalha com você.<br><br>Ao entrar para o The Ritz-Carlton, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.
Additional Information<br><br>Job Number 26096234<br><br>Job Category Golf, Fitness, & Entertainment<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Qualifications<br><br>License or Certification: CPR Certification<br><br>First Aid Certification<br><br>Recreation Equipment<br><br>Any certification or training required by local and state agencies.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>In mehr als 100 preisgekrönten Häusern weltweit schaffen die Mitarbeiterinnen und Mitarbeiter des The Ritz-Carlton so außergewöhnliche Erlebnisse, dass diese Gästen noch lange nach dem Aufenthalt in Erinnerung bleiben. Wir sprechen die international besten Hotellerie-Profis an, die Erinnerungen für ein Leben kreieren, und sind davon überzeugt, dass jeder erfolgreich sein kann, wenn er die Möglichkeit hat, kreativ, durchdacht und mitfühlend zu handeln.<br><br>Jeden Tag setzen wir international Standards für besonders luxuriösen Service, wie man ihn heute selten findet. Und wir sind stolz darauf, unseren Gästen herausragende Fürsorge und Komfort zu bieten.<br><br>Ihre Rolle besteht darin, dafür Sorge zu tragen, dass die "Goldstandards" von The Ritz-Carlton jeden Tag anmutig und durchdacht erfüllt werden. Die Goldstandards dienen als Grundlage des The Ritz-Carlton und motivieren uns, jeden Tag noch besser als am Vortag zu werden. Mit diesem Ansatz und der festen Überzeugung, dass unsere Kultur der Erfolgsmotor ist, hat The Ritz-Carlton sich international den Ruf als Markenführer im Bereich Luxury Hospitality verdient. Als Teil unseres Teams lernen Sie die Goldstandards kennen, etwa unser Versprechen gegenüber Mitarbeiterinnen und Mitarbeitern, unser Credo und unsere Servicewerte. Und Ihnen versprechen wir, dass Sie bei uns die Gelegenheit bekommen, stolz auf Ihre Arbeit und Ihre Kolleginnen und Kollegen zu sein.<br><br>Bei The Ritz-Carlton werden Sie Teil des Markenportfolios von Marriott International . Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden , einem fantastischen globalen Team angehören und das Beste aus sich herausholen .
Additional Information<br><br>Job Number 26096234<br><br>Job Category Golf, Fitness, & Entertainment<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Qualifications<br><br>License or Certification: CPR Certification<br><br>First Aid Certification<br><br>Recreation Equipment<br><br>Any certification or training required by local and state agencies.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Con oltre 100 strutture premiate in tutto il mondo, il personale The Ritz-Carlton crea momenti talmente straordinari da rendere indimenticabili le esperienze degli ospiti. Attraiamo i migliori professionisti del settore ricettivo del mondo, in grado di dare vita a ricordi che durano per sempre, nella convinzione che tutti possono trovare la propria realizzazione quando sono messi in condizione di essere creativi, premurosi e comprensivi.<br><br>Ogni giorno ridefiniamo gli standard dei servizi di lusso più speciali e straordinari in tutto il mondo e siamo orgogliosi di offrire l'eccellenza nella cura e nel comfort dei nostri ospiti.<br><br>Il tuo ruolo sarà di garantire che gli "standard di eccellenza" The Ritz-Carlton siano erogati ogni giorno con cortesia e attenzione. Gli standard di eccellenza costituiscono il fondamento di Ritz-Carlton e sono ciò che ci spinge a migliorarci giorno dopo giorno. È su queste basi e sulla convinzione che la nostra cultura sia fondamentale per il successo che The Ritz Carlton si è guadagnato la reputazione di brand leader mondiale nell'accoglienza di lusso. In qualità di componente del nostro team imparerai e rappresenterai gli standard di eccellenza, come la Promessa dei dipendenti, il Credo e i Valori del servizio. E la nostra promessa a te è di offrirti la possibilità di provare orgoglio per il lavoro che svolgi e per le persone con cui lavori.<br><br>Entrando a far parte di Ritz-Carlton ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.