Telesales Jobs in Qatar
2254 Jobs Found
<strong>Company Description<br><br></strong>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><strong>Job Description<br><br></strong>The Reservations & Royal Services Agent is responsible for delivering exceptional, personalized service to guests before, during, and after their stay. This role combines reservations handling with luxury concierge-style support, ensuring a seamless and memorable guest experience that reflects the standards of Raffles & Fairmont Doha.<br><br>Key Responsibilities<br><br><ul><li>Handle guest reservations accurately and professionally via phone, email, and online systems</li><li>Maximize room revenue through effective upselling and cross-selling techniques</li><li>Ensure all reservations are entered correctly into the PMS, including special requests and preferences</li><li>Maintain up-to-date knowledge of room types, rates, packages, and promotions</li><li>Coordinate with Front Office, Sales, and Revenue teams to ensure reservation accuracy</li><li>Act as a single point of contact for VIP, Royal, and long-stay guests</li><li>Deliver personalized and anticipatory service, exceeding guest expectations</li><li>Handle guest inquiries, requests, and complaints with professionalism and discretion</li><li>Coordinate guest arrangements such as transportation, dining reservations, special occasions, and amenities</li><li>Maintain detailed guest profiles and preferences to enhance personalized service</li><li>Ensure VIP arrivals, in-house stays, and departures are flawlessly managed</li><li>Maintain accurate records, reports, and guest information</li><li>Follow brand standards, SOPs, and luxury service etiquette at all times</li><li>Ensure confidentiality and data protection of guest information</li><li>Liaise closely with all hotel departments to ensure seamless service delivery</li><li>Adhere to health, safety, and security policies<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Diploma or degree in Hospitality Management or related field preferred</li><li>Minimum 1–2 years of experience in reservations, guest services in a luxury hotel and/or resort</li><li>Excellent English communication skills; Fluency in other languages is an advantage</li><li>Knowledge of Opera PMS or similar systems is an advantage</li></ul>
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<strong>E-Commerce in Luxury Hotel setting experience is a must<br></strong><br>The <strong>E-Commerce Manager</strong> is responsible for driving direct digital bookings, maximizing online channel conversion, and optimizing the hotel’s overall online distribution footprint. Reporting directly to the <strong>Director of Revenue Management</strong>, you will bridge digital marketing execution with yield strategy. Your primary goal is to shift booking share toward direct web/mobile channels, lower acquisition costs, and optimize total online revenue across Direct Web (Brand.com), OTAs, and Metasearch platforms.<br><br><strong>E-Commerce in Luxury Hotel setting experience is a must<br>Direct Channel Optimization (Brand Website & Engine)</strong><br><ul><li>Manage and continually optimize the hotel’s primary website (Brand.com) and direct booking engine to maximize Conversion Rate (CVR) and Average Order Value (AOV).<br></li><li>Execute A/B testing, user experience (UX) enhancements, and landing page strategies aligned with current revenue tactics (e.g., packages, seasonal promotions, upsells).<br></li><li>Audit site functionality, page load speeds, and mobile responsiveness to ensure a friction-free booking journey.<br></li></ul><strong>2. Revenue-Driven Digital Marketing Execution</strong><ul><li>Work with the Director of Revenue Management to allocate digital ad spend based on real-time booking pace, low-occupancy periods, and geographic target markets.<br></li><li>Manage paid search (PPC/SEM), search engine optimization (SEO), metasearch campaigns (Google Hotel Ads, TripAdvisor, Trivago), and retargeting ads.<br></li><li>Coordinate email marketing automation (CRM) for direct guest targeting, pre-arrival upselling, and post-stay retention campaigns.<br></li></ul><strong>3. OTA Merchandising & Third-Party Distribution</strong><ul><li>Audit and optimize the hotel’s profile listings across major Online Travel Agencies (Expedia, Booking.com, Agoda, etc.) and Metasearch sites.<br></li><li>Collaborate with Revenue Management to verify content accuracy, room type display, imagery, rate parity compliance, and promotional participation on OTAs.<br></li><li>Leverage OTA merchandising tools (e.g., preferred partner status, sponsored listings, visibility boosters) intentionally during low-demand periods.<br></li></ul><strong>4. Analytics, Tracking & Reporting</strong><ul><li>Measure and report monthly digital performance, return on ad spend (ROAS), acquisition cost per booking, web traffic, and channel share metrics using Google Analytics 4 (GA4) and revenue systems.<br></li><li>Track shift in booking channel distribution (Direct vs. OTA share) to monitor cost-of-acquisition savings.<br></li><li>Present actionable insights during weekly strategy/commercial meetings with Revenue Management and Sales/Marketing teams<br></li></ul> </div>
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General Accountant
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<li><span>Posting Date</span>: 27/09/2026</li> <li><span>Ref</span>: OAG-01</li> <li><span>Position</span>: General Accountant</li>
<li> </li><li><span>Location</span>: Qatar</li>
<li><span>City</span>: Doha</li>
<li> </li><li><span>Sector</span>: Restaurants and Food Chains</li> <li><span>Years of Experience</span> 5 to 8 years</li>
<li> </li><li><span>Qualification</span>: Bachelor’s degree in Accounting or Finance (CA / ACCA qualification preferred)</li> <li><span>Salary</span>: Market Rate</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: Our client is an expanding restaurant and food service chain operating multi-branch outlets in Doha, Qatar. Focused on commercial growth, operational controls, and high-volume retail service, the company is seeking a diligent, analytical General Accountant to take full ownership of day-to-day accounting operations, POS revenue reconciliations, inventory/food costing controls, and supplier ledger management while reporting directly to the Finance Manager / Chief Accountant. Key Responsibilities <ul>
<li>Full-Cycle Accounting & General Ledger: Execute all stages of the accounting cycle (AP, AR, accruals, prepayments, fixed assets); lead month-end/year-end closings, trial balances, and daily bank/credit card merchant settlements across branches.</li>
<li>Restaurant Revenue & Food Costing: Audit daily POS sales data against bank deposits and delivery aggregator reports (Talabat, Snoonu, Rafeeq); track central kitchen/store inventory movements, recipe costing, wastage, and conduct periodic stock counts.</li>
<li>ERP Operation & Excel Reporting: Log financial entries on Tier-2/Tier-3 ERP systems (Odoo, Microsoft Dynamics); build advanced Excel models for branch profitability, operational cost breakdowns, and cash position updates.</li>
<li>Audit & Statutory Compliance: Prepare schedules and supporting documentation for internal and annual statutory audits in compliance with IFRS and Qatari tax/regulatory standards (GTA, municipal fees).</li>
</ul> Key Qualifications <ul>
<li>Experience: 5 to 8 years of solid accounting experience, with demonstrated exposure to restaurants, hospitality, or multi-outlet F&B chains.</li>
<li>Education & Credentials: Bachelor’s degree in Accounting or Finance; Chartered Accountant (CA) or ACCA qualification is strongly preferred.</li>
<li>Technical Mastery: Expertise in end-to-end accounting, F&B food costing, store inventory control, Tier-2/Tier-3 ERP platforms (Odoo, Dynamics), and advanced Excel financial modeling.</li>
<li>Languages: Professional fluency in English mandatory; Arabic is a plus.</li>
<li>Location/Mobility: Based in Doha, Qatar (Inside Qatar preferred with valid QID and transferable sponsorship/NOC).</li>
<li>Work Logistics: 6 working days per week; immediate to 30-day joining preference.</li>
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<p>As our Food & Beverage Outlet Manager, you will play a key role in delivering an exceptional dining experience, overseeing the day to day operations of the outlet while ensuring high standards of service, quality, and guest satisfaction. You will lead and develop your team, drive operational excellence, and create meaningful and memorable moments for every guest.</p><p>What's in it for you:</p><ul><li>Employee benefit card offering discounted rates in Accor hotels worldwide</li><li>Learning and development programs through our Academies</li><li>Opportunities to develop your talent and grow within your property and across Accor worldwide</li><li>Recognition and opportunities to make a difference through our Corporate Social Responsibility initiatives, including Planet 21</li></ul><p>What you will be doing:</p><ul><li>Lead Operations: Oversee daily outlet operations, ensuring excellent service, food quality, hygiene, and safety standards.</li><li>Lead the Team: Coach, motivate, and develop the Heartists while fostering a positive working environment.</li><li>Deliver Guest Excellence: Engage with guests, anticipate their needs, and handle feedback professionally.</li><li>Drive Performance: Monitor service standards, revenue, costs, and overall outlet performance.</li><li>Manage Inventory: Control stock, minimize wastage, and ensure effective inventory management.</li><li>Maintain Standards: Ensure compliance with MGallery, hotel, F&B, food safety, and hygiene standards.</li><li>Drive Sales: Promote upselling opportunities and support achievement of outlet revenue targets.</li><li>Team Administration: Support scheduling, briefings, attendance, and daily operational requirements.</li><li>Collaborate & Improve: Work closely with other departments and continuously identify opportunities to improve service and efficiency.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years of F&B experience, including supervisory or management responsibilities.</li><li>Previous experience as an F&B Outlet Manager, Restaurant Manager, or similar role, preferably in a luxury or upscale environment.</li><li>Strong knowledge of F&B operations, service standards, food safety, and hygiene.</li><li>Proven ability to lead, coach, and develop diverse teams.</li><li>Strong understanding of cost control, budgeting, revenue, and financial targets.</li><li>Excellent guest relations and problem-solving skills.</li><li>Strong communication, organization, and interpersonal skills.</li><li>Ability to work flexible hours, weekends, and public holidays as required.</li><li>Fluent English; additional languages are an advantage.</li><li>Degree or diploma in Hospitality, F&B Management, or a related field is preferred.</li><li>Knowledge of Accor or international luxury hospitality standards is an advantage.</li></ul>
<p>Prepare and review financial statements, reports, and budgets to ensure accuracy and compliance with accounting standards and regulatory requirements. Oversee the day-to-day financial operations, including accounts receivable, accounts payable, payroll, and general ledger functions. Perform financial analysis and interpret financial data to identify trends, variances, and opportunities for improvement. Prepare and analyze financial statements, including balance sheets, income statements, and cash flow statements, and provide recommendations for performance improvement. Lead the month-end and year-end closing processes, ensuring timely and accurate completion. Coordinate and collaborate with internal and external auditors during financial audits and ensure compliance with audit requirements. Manage and reconcile bank accounts, ensuring accurate and up-to-date records. Conduct regular reviews of financial procedures and internal controls, identifying areas for enhancement and implementing necessary improvements. Provide guidance and support to the finance team on accounting principles, financial systems, and processes. Monitor and analyze financial performance against budgets and forecasts, and report on key performance indicators to management. Assist in the development and implementation of financial policies, procedures, and systems to ensure effective financial management and control. Collaborate with cross-functional teams, such as Sales, Operations, and Purchasing, to provide financial insights and support decision-making. Stay up-to-date with changes in accounting regulations and standards, and ensure compliance in financial reporting and disclosures. Support the preparation of financial reports and presentations for senior management, stakeholders, and board meetings. Mentor and provide guidance to junior finance team members, fostering their professional growth and development. Perform other department duties related to his/her position as directed by the Head of the Department</p><p><strong>Desired Candidate Profile</strong></p><p>Strong knowledge of Generally Accepted Accounting Principles and financial reporting standards. Automotive Qatar, GCC English Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks) and Microsoft Excel for financial analysis and reporting. Excellent analytical and problem-solving skills, attention to detail, and ability to meet tight deadlines. Skills Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks) and Microsoft Excel for financial analysis and reporting. Experience with enterprise resource planning (ERP) systems. Excellent analytical and problem-solving skills, attention to detail, and ability to meet tight deadlines. Strong knowledge of cost accounting principles and experience with budgeting and forecasting. Experience Education N/A</p>
<p>Deliver consistently exceptional, friendly, and engaging service to all reservation inquiries via phone, email, and online channels Process room reservation requests accurately and efficiently, entering guest information and rooming lists into the Property Management System (PMS) Maximize revenue potential through strategic upselling of room categories, packages, and property amenities while maintaining guest satisfaction Provide comprehensive information about property facilities, services, and local attractions to assist guests with their stay planning Address special requests and guest preferences with empathy and creativity, ensuring personalized experiences Maintain accurate and up-to-date guest information across all distribution channels and reservation systems Analyze booking patterns and market trends to support revenue optimization strategies Collaborate with front office, housekeeping, and management teams to ensure seamless guest transitions and operational efficiency Respond promptly to guest inquiries and concerns, demonstrating problem-solving skills and a commitment to guest satisfaction Update and manage reservation systems in real-time, ensuring data integrity and preventing overbooking Develop knowledge of regional and local market dynamics, competitors, and destination events to provide informed recommendations</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills and Experience:</strong> Proficiency with Property Management Systems (PMS) and Revenue Management Systems (RMS) Strong knowledge of hotel reservation systems and multiple distribution channels Excellent verbal and written communication skills in English Demonstrated customer service excellence with a guest-focused mindset Proven ability to multitask and manage multiple reservations simultaneously Strong attention to detail and accuracy in data entry Solid understanding of hotel operations and reservation procedures Ability to work flexibly, including potential shift work and weekend availability Problem-solving skills with the ability to handle guest requests and concerns professionally Sales and upselling ability with a goal-oriented approach <strong>Preferred Skills and Experience:</strong> Previous experience as a Reservation Agent or in a similar hospitality role Familiarity with regional and local market dynamics in the Middle East Knowledge of local competitors and destination events in Qatar Experience with multiple reservation platforms and booking channels Multilingual capabilities (Arabic language skills are a plus) Hospitality or customer service certification or training Experience in a luxury or upscale hotel environment Familiarity with revenue management principles and practices</p>
<p>Deliver consistently exceptional, friendly, and engaging service to all reservation inquiries via phone, email, and online channels Process room reservation requests accurately and efficiently, entering guest information and rooming lists into the Property Management System (PMS) Maximize revenue potential through strategic upselling of room categories, packages, and property amenities while maintaining guest satisfaction Provide comprehensive information about property facilities, services, and local attractions to assist guests with their stay planning Address special requests and guest preferences with empathy and creativity, ensuring personalized experiences Maintain accurate and up-to-date guest information across all distribution channels and reservation systems Analyze booking patterns and market trends to support revenue optimization strategies Collaborate with front office, housekeeping, and management teams to ensure seamless guest transitions and operational efficiency Respond promptly to guest inquiries and concerns, demonstrating problem-solving skills and a commitment to guest satisfaction Update and manage reservation systems in real-time, ensuring data integrity and preventing overbooking Develop knowledge of regional and local market dynamics, competitors, and destination events to provide informed recommendations</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Skills and Experience:</h3><ul><li>Proficiency with Property Management Systems (PMS) and Revenue Management Systems (RMS)</li><li>Strong knowledge of hotel reservation systems and multiple distribution channels</li><li>Excellent verbal and written communication skills in English</li><li>Demonstrated customer service excellence with a guest-focused mindset</li><li>Proven ability to multitask and manage multiple reservations simultaneously</li><li>Strong attention to detail and accuracy in data entry</li><li>Solid understanding of hotel operations and reservation procedures</li><li>Ability to work flexibly, including potential shift work and weekend availability</li><li>Problem-solving skills with the ability to handle guest requests and concerns professionally</li><li>Sales and upselling ability with a goal-oriented approach</li></ul><h3>Preferred Skills and Experience:</h3><ul><li>Previous experience as a Reservation Agent or in a similar hospitality role</li><li>Familiarity with regional and local market dynamics in the Middle East</li><li>Knowledge of local competitors and destination events in Qatar</li><li>Experience with multiple reservation platforms and booking channels</li><li>Multilingual capabilities (Arabic language skills are a plus)</li><li>Hospitality or customer service certification or training</li><li>Experience in a luxury or upscale hotel environment</li><li>Familiarity with revenue management principles and practices</li></ul>
<p>Deliver consistently exceptional, friendly, and engaging service to all reservation inquiries via phone, email, and online channels Process room reservation requests accurately and efficiently, entering guest information and rooming lists into the Property Management System (PMS) Maximize revenue potential through strategic upselling of room categories, packages, and property amenities while maintaining guest satisfaction Provide comprehensive information about property facilities, services, and local attractions to assist guests with their stay planning Address special requests and guest preferences with empathy and creativity, ensuring personalized experiences Maintain accurate and up-to-date guest information across all distribution channels and reservation systems Analyze booking patterns and market trends to support revenue optimization strategies Collaborate with front office, housekeeping, and management teams to ensure seamless guest transitions and operational efficiency Respond promptly to guest inquiries and concerns, demonstrating problem-solving skills and a commitment to guest satisfaction Update and manage reservation systems in real-time, ensuring data integrity and preventing overbooking Develop knowledge of regional and local market dynamics, competitors, and destination events to provide informed recommendations</p><p><strong>Desired Candidate Profile</strong></p><h4>Required Skills and Experience:</h4><ul><li>Proficiency with Property Management Systems (PMS) and Revenue Management Systems (RMS)</li><li>Strong knowledge of hotel reservation systems and multiple distribution channels</li><li>Excellent verbal and written communication skills in English</li><li>Demonstrated customer service excellence with a guest-focused mindset</li><li>Proven ability to multitask and manage multiple reservations simultaneously</li><li>Strong attention to detail and accuracy in data entry</li><li>Solid understanding of hotel operations and reservation procedures</li><li>Ability to work flexibly, including potential shift work and weekend availability</li><li>Problem-solving skills with the ability to handle guest requests and concerns professionally</li><li>Sales and upselling ability with a goal-oriented approach</li></ul><h4>Preferred Skills and Experience:</h4><ul><li>Previous experience as a Reservation Agent or in a similar hospitality role</li><li>Familiarity with regional and local market dynamics in the Middle East</li><li>Knowledge of local competitors and destination events in Qatar</li><li>Experience with multiple reservation platforms and booking channels</li><li>Multilingual capabilities (Arabic language skills are a plus)</li><li>Hospitality or customer service certification or training</li><li>Experience in a luxury or upscale hotel environment</li><li>Familiarity with revenue management principles and practices</li></ul>
<p>About the Role</p><p>We are looking for a hands-on Senior Accountant to run our finance function end to end. You will manage accounts, costing, cash flow, and banking, and give management clear numbers to make better decisions. Manufacturing or garment industry experience in Qatar or the GCC is strongly preferred.</p><br><p><strong>Key Responsibilities</strong></p><p>Accounting & Reporting</p><ul><li><p>Maintain the general ledger and complete month-end and year-end closing on time.</p></li><li><p>Prepare monthly management reports and annual financial statements (IFRS).</p></li><li><p>Reconcile bank, customer, supplier, and inter-company accounts monthly.</p></li><li><p>Manage receivables, payables, customer credit limits, and collections.</p></li><li><p>Coordinate the annual external audit.</p></li></ul><p>Costing & Cost Control</p><ul><li><p>Maintain product cost sheets (materials, labour, overheads) and track order-wise profitability.</p></li><li><p>Reconcile inventory with warehouse records and investigate differences.</p></li><li><p>Review costs regularly and present practical cost-cutting proposals to management.</p></li></ul><p>Feasibility, Budgets & Incentives</p><ul><li><p>Prepare feasibility studies and financial projections for new projects, products, tenders, and investments.</p></li><li><p>Prepare the annual budget and report budget vs. actual every month.</p></li><li><p>Calculate staff and sales incentives accurately and on time.</p></li></ul><p>Cash Flow & Banking</p><ul><li><p>Manage the daily cash position and prepare weekly and monthly cash flow forecasts.</p></li><li><p>Build and maintain strong relationships with banks and Relationship Managers.</p></li><li><p>Handle Letters of Credit, bank guarantees, performance bonds, and trust receipts.</p></li><li><p>Prepare documents for credit facility applications and renewals.</p></li><li><p>Keep track of financing options in the market and recommend better rates, terms, and banking programs.</p></li></ul><p>Payroll & Compliance</p><ul><li><p>Process payroll through WPS and calculate end-of-service gratuity as per Qatar Labour Law.</p></li><li><p>File corporate and withholding tax returns with the General Tax Authority, where applicable.</p></li><li><p>Maintain internal controls and approval procedures.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><p>Essential</p><ul><li><p>Bachelor's degree in Accounting or Finance.</p></li><li><p>4–6 years of accounting experience, at least 2 in Qatar or the GCC.</p></li><li><p>Hands-on cost accounting experience in manufacturing, garments, or textiles.</p></li><li><p>Practical experience with LCs, bank guarantees, and credit facilities.</p></li><li><p>Experience preparing feasibility studies and cash flow forecasts.</p></li><li><p>Advanced Excel and experience with an accounting/ERP system (Tally, QuickBooks, Zoho Books, Odoo, SAP Business One, or similar).</p></li><li><p>Good written and spoken English.</p></li></ul><p>Preferred</p><ul><li><p>Experience with Qatar tax filing and WPS payroll.</p></li><li><p>Currently in Qatar with a valid QID and able to join soon.</p></li></ul>
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<span><b>Job Description – Graphic Designer</b><br><br>The Graphic Designer will be responsible for creating visually engaging and professional designs that support the company’s branding, marketing, digital communication, and business objectives. The role requires strong creativity, attention to detail, and the ability to translate concepts and requirements into high-quality visual content.<br><br><b>Key Responsibilities</b><br></span><ul><li>Develop creative designs for <b>digital and print media</b>, including social media posts, advertisements, brochures, flyers, presentations, banners, posters, newsletters, and corporate materials.<br></li><li>Create engaging visual content for <b>social media platforms, websites, email campaigns, and other digital channels</b>.<br></li><li>Develop and maintain designs in line with the company’s <b>brand guidelines, visual identity, and communication standards</b>.<br></li><li>Collaborate with the Marketing, HR, Sales, and other departments to understand design requirements and deliver creative solutions.<br></li><li>Design marketing materials for <b>campaigns, events, exhibitions, promotions, and corporate activities</b>.<br></li><li>Prepare artwork and files according to required specifications for <b>printing and digital publishing</b>.<br></li><li>Edit and enhance photographs, images, graphics, and other visual assets as required.<br></li><li>Create presentations, infographics, charts, icons, and other visual elements to simplify and communicate information effectively.<br></li><li>Develop creative concepts and design layouts from initial ideas through to final delivery.</li><li>Adapt existing designs into different formats and sizes for various platforms and requirements.<br></li><li>Coordinate with external printers, vendors, photographers, and other creative service providers when required.<br></li><li>Manage multiple design projects simultaneously while meeting agreed deadlines.<br></li><li>Review final designs for accuracy, quality, alignment, spelling, and branding before release.<br></li><li>Stay updated on <b>current design trends, digital content trends, and industry best practices</b>.<br></li></ul><br><span>Requirements<b>Qualifications & Experience</b><br></span><ul><li>Bachelor’s degree/Diploma in <b>Graphic Design, Visual Communication, Fine Arts, Marketing, or a related field</b>.<br></li><li>Minimum <b>3–5 years of relevant experience</b> as a Graphic Designer.<br></li><li>Experience in <b>corporate, real estate or marketing environments</b> is preferred.<br></li><li>Strong portfolio demonstrating creativity, design skills, and versatility.<br></li><li>Experience designing content for <b>social media and digital marketing campaigns</b> is highly desirable.<br></li></ul><b>Software Skills</b><br><ul><li>Strong knowledge of <b>Adobe Photoshop, Illustrator, and InDesign</b>.<br></li><li>Good knowledge of <b>Canva and/or Figma</b>.<br></li><li>Experience with photo editing and image enhancement.<br></li><li>Knowledge of <b>video editing, motion graphics, and Reels</b> is an advantage.<br></li><li>Ability to prepare artwork for both digital and large-format printing.<br></li></ul><br> </div>
<b>Company Description </b><br> <p>From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p> <b><br> </b><div><b>Job Description</b></div> <br> <p> <strong> <strong>Duties & Functions:</strong> </strong> </p> <ul> <li>Be responsible for spa treatment consultations and identification of possible contraindications.</li> <li>Be responsible for performing beauty therapy treatments, massage and body therapy treatments and specialized treatments for the members and guests to the required standard and provide guests with home-care well-being program.</li> <li>Be responsible for after care advice for the member of guest</li> <li>Be responsible for achieving retail sales</li> <li>Ensure that all treatment rooms and therapy back of house areas are maintained to high standards of cleanliness and hygiene</li> <li>Ensure that all equipment is serviced as part of a preventative maintenance program</li> <li>Carry out spa tours and spa consultations with guests and members, giving personalized advice and promote facilities, treatments and products</li> <li>Assist during spa promotions and events</li> <li>Assist with marketing and public relations</li> <li>Have complete knowledge and understanding of all services and products offered</li> <li>Uphold the standards of sanitation and sterilization as directed by law and the spa s policies and procedures</li> <li>Perform prep work, properly clean and restock room as required</li> <li>Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available</li> <li>Handle guests questions and concerns professionally and courteously</li> <li>Provide accurate, appropriate and immediate responses to all requests by guests</li> <li>Possess the ability to work without direct supervision</li> <li>Assist in all areas of spa operation as requested by management</li> <li>Communicate to management any and all occurrences involving staff or guests in the spa that require attention</li> <li>Ensure correct records are kept for member and guest visits, treatments and purchases</li> <li>Ensure correct information is recorded for stock control in accordance with the Senior Therapist</li> <li>Be responsible for treatment laundry stock inventory and security</li> <li>Ensure that all potential and real hazards are reported immediately and rectified</li> <li>Ensure that all staff within the department works in a manner, unlikely to give risk of harm or injury to themselves or others.</li> </ul>
<p>We are seeking an experienced and strategic VP of Marketing & Communications to lead our marketing and communications function and drive growth across key channels. This executive role owns the direction, planning, and performance of marketing initiatives including events, public relations, and social media while ensuring the organization s messaging and brand presence are consistent and impactful. The ideal candidate will bring strong leadership skills, deep marketing expertise, and a proven track record of delivering measurable business results.</p><p>Key Responsibilities:</p><ul><li>Marketing & Communications Strategy: Own the marketing and communications vision, strategy, and roadmap. Set priorities, define KPIs, and guide execution against business goals.</li><li>Leadership & Team Management: Lead, coach, and develop the marketing and communications team (and/or agency partners). Drive accountability, performance, and continuous improvement.</li><li>Integrated Campaign Planning: Oversee the planning and execution of integrated marketing and communications campaigns that support brand awareness, engagement, and demand generation.</li><li>Event Leadership: Own event strategy and execution for trade shows, conferences, and promotional events, ensuring alignment with target audiences and measurable outcomes.</li><li>Public Relations & Media Strategy: Direct PR strategy including media outreach, press releases, spokesperson coordination, and relationship management to strengthen brand visibility and credibility.</li><li>Social Media & Content Strategy: Define and manage social media strategy and content direction to grow reach, engagement, and brand voice. Use insights to continually optimize performance.</li><li>Market Research & Competitive Insights: Lead research to identify trends, competitive positioning, customer needs, and market opportunities translating insights into actionable plans.</li><li>Performance Measurement & Reporting: Establish analytics and reporting to track campaign performance, ROI, and business impact. Provide leadership with clear insights and recommendations.</li><li>Cross-Functional Collaboration: Partner closely with Sales, Product, and other internal stakeholders to align go-to-market strategy, messaging, and campaign priorities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Communications, or a related field; advanced degree preferred.</li><li>6+ years of progressive marketing and communications experience, including 3+ years in a leadership role.</li><li>Strong expertise across integrated marketing, PR/communications, and digital channels.</li><li>Advanced analytics capability (e.g., Google Analytics) and experience using data to drive decisions.</li><li>Proven ability to lead strategy, manage budgets, and deliver measurable results.</li><li>Exceptional communication, stakeholder management, and leadership skills with a strong executive presence.</li></ul>
<p><br></p> <div>Job Description</div> <br> <ul> <li>Serve as the face and brand ambassador of the Traiteur concept, creating a warm, welcoming, and memorable experience for every guest.</li> <li>Oversee the daily front-of-house operations across the Traiteur Caf , Dine-in Area, Sushi Bar, and Live Arabic Bakery.</li> <li>Ensure a seamless guest journey from arrival to departure, delivering personalized and attentive service at every touchpoint.</li> <li>Welcome guests, manage seating arrangements, and maintain smooth guest flow during operating hours.</li> <li>Provide expert recommendations on menu offerings, signature dishes, beverages, and seasonal promotions to enhance the dining experience and maximize sales.</li> <li>Build strong guest relationships by anticipating needs, recognizing preferences, and ensuring guest satisfaction.</li> <li>Handle guest feedback, special requests, and service recovery promptly and professionally.</li> <li>Coordinate closely with culinary, bakery, sushi, and service teams to ensure efficient operations and consistent service delivery.</li> <li>Monitor service quality, cleanliness, ambiance, and presentation to maintain premium hospitality standards.</li> <li>Lead, coach, and motivate the front-of-house team, fostering a culture of exceptional service and continuous improvement.</li> <li>Conduct daily team briefings and ensure all team members are knowledgeable about menus, promotions, and service standards.</li> <li>Identify training needs and support the ongoing development of team members.</li> <li>Drive revenue through upselling, cross-selling, and promoting signature products and guest experiences.</li> <li>Monitor guest feedback, service trends, and operational performance, implementing improvements where needed.</li> <li>Ensure compliance with company policies, food safety, hygiene, health and safety, and brand standards.</li> <li>Collaborate with Marketing and Food & Beverage teams to support promotional campaigns, seasonal activations, and special events.</li> <li>Prepare operational reports, monitor key performance indicators (KPIs), and recommend initiatives to enhance guest satisfaction and business performance.</li> <li>Act as a role model by demonstrating professionalism, leadership, and a genuine passion for hospitality.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Minimum <strong>3 5 years</strong> of experience in luxury hotels, premium caf s, fine dining restaurants, or upscale lifestyle hospitality concepts.</li> <li>Previous experience in a supervisory or managerial front-of-house role is required.</li> <li>Experience in guest relations, restaurant operations, or luxury food & beverage concepts is highly desirable.</li> <li>Knowledge of food safety, hygiene, and HACCP standards.</li> </ul> <div><br></div>
Job Description <div> <ul> <li>Serve as the face and brand ambassador of the Traiteur concept, creating a warm, welcoming, and memorable experience for every guest.</li> <li>Oversee the daily front-of-house operations across the Traiteur Caf , Dine-in Area, Sushi Bar, and Live Arabic Bakery.</li> <li>Ensure a seamless guest journey from arrival to departure, delivering personalized and attentive service at every touchpoint.</li> <li>Welcome guests, manage seating arrangements, and maintain smooth guest flow during operating hours.</li> <li>Provide expert recommendations on menu offerings, signature dishes, beverages, and seasonal promotions to enhance the dining experience and maximize sales.</li> <li>Build strong guest relationships by anticipating needs, recognizing preferences, and ensuring guest satisfaction.</li> <li>Handle guest feedback, special requests, and service recovery promptly and professionally.</li> <li>Coordinate closely with culinary, bakery, sushi, and service teams to ensure efficient operations and consistent service delivery.</li> <li>Monitor service quality, cleanliness, ambiance, and presentation to maintain premium hospitality standards.</li> <li>Lead, coach, and motivate the front-of-house team, fostering a culture of exceptional service and continuous improvement.</li> <li>Conduct daily team briefings and ensure all team members are knowledgeable about menus, promotions, and service standards.</li> <li>Identify training needs and support the ongoing development of team members.</li> <li>Drive revenue through upselling, cross-selling, and promoting signature products and guest experiences.</li> <li>Monitor guest feedback, service trends, and operational performance, implementing improvements where needed.</li> <li>Ensure compliance with company policies, food safety, hygiene, health and safety, and brand standards.</li> <li>Collaborate with Marketing and Food & Beverage teams to support promotional campaigns, seasonal activations, and special events.</li> <li>Prepare operational reports, monitor key performance indicators (KPIs), and recommend initiatives to enhance guest satisfaction and business performance.</li> <li>Act as a role model by demonstrating professionalism, leadership, and a genuine passion for hospitality.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Minimum <strong>3 5 years</strong> of experience in luxury hotels, premium caf s, fine dining restaurants, or upscale lifestyle hospitality concepts.</li> <li>Previous experience in a supervisory or managerial front-of-house role is required.</li> <li>Experience in guest relations, restaurant operations, or luxury food & beverage concepts is highly desirable.</li> <li>Knowledge of food safety, hygiene, and HACCP standards.</li></ul></div>
<p>Compilation and updating of the requisite training manuals and tools per field Updating the Premium Master Training Attendance List and records for all trainings i.e. Fire, First Aid, Ennismore Learning. Updating of personal training history files of all employees Is familiar with Training Guidelines and People & Culture Policy issued by the Regional Head Office and ensures that they are applied accordingly. Updating Intern files and sending offer letters to Interns, tracking on boarding and final issuing of Certificates. Managing Room Bookings for trainings planned and preparing of BEO's when required. Responsible for preparation of all Training and recognition certificates. Ensuring that booked training rooms are set up as per requirements of the respective trainings. Create Printed and instructional materials to be used in training. Following up on nomination lists to ensure departments nominate Colleagues. Managing Training Attendance and nominations using Learning management system. Maintain soft copy and hard copy files of all training related documents and ensure that these files are up to date Facilitate training sessions Prepare poster and arrangements for CSR activities in the hotel and maintain the records of the Events including required Purchase Orders. Managing Tracking of cross training/ cross exposure and preparing certificates. Implement and evaluate training practices to maximize efficiency and effectiveness. Preparing Training Certificates for All Rixos Trainings. Conduct 3 audits per week for the departments to check the quality of the briefings being conducted and give feedback. Conduct IFH trainings for Restaurant Reservations, Spa, Sales and Operators when reports are released. Conduct Show around when New Hire Orientation is being conducted for Hotel within the week.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in: Human Resources Hospitality / Hotel Management Business Administration Training certification: A Certified Trainer / Train-the-Trainer qualification, particularly by international hotel brands. Additional Information 2 5 years of experience L&D experience Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. Hotel experience: Experience in hotel operations strongly preferred, especially 5-star hotels. English: Strong spoken and written English. Important skills: Training Needs Analysis (TNA), presentation/facilitation, training evaluation, communication, Excel/PowerPoint/Word, and working with multicultural teams.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>The Role:</strong></p><br>
<p>As a Makeup Artist, you will have a unique opportunity to drive sales through demonstrating makeup techniques.</p><br>
<p>As part of a fast-paced store you should excel at providing an excellent standard of customer service and ensuring that customers have the knowledge and tools to recreate the latest makeup trends at home and with confidence.</p><br>
<p><strong>Qualifications & Requirements:</strong></p><br>
<p>You will have:</p><br>
<p>- An ability to demonstrate excellent makeup selling skills.</p><br>
<p>- Good knowledge of professional makeup application.</p><br>
<p>- Excellent people skills coupled with creativity, energy and enthusiasm.</p><br>
<p>- Language skills in both Arabic and English.</p><br> </div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself shaping how the world experiences our brand. When you join our hotels team, that’s exactly what you’ll do every day. As director of marketing & communications, you’re not just building brand awareness and driving engagement – you’re bringing the light and warmth of hospitality to life through compelling storytelling, strategic communications, and impactful marketing that inspires every guest journey and strengthens our connection with communities, partners, and travellers around the world.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Shape and execute marketing strategy:</strong> Develop and deliver integrated marketing and communications strategies that strengthen brand awareness, drive demand, and support the hotel’s commercial objectives.</li>
<li><strong>Drive brand performance and guest engagement:</strong> Lead campaigns and initiatives that increase visibility, enhance the guest experience, and contribute to business performance through strategic marketing and communications.</li>
<li><strong>Lead marketing planning and execution:</strong> Oversee the development and delivery of marketing plans, campaigns, and communications calendars, using performance insights, market trends, and audience data to optimise results.</li>
<li><strong>Ensure commercial alignment:</strong> Partner closely with sales, revenue management, operations, and regional marketing teams to align marketing activity with pricing, distribution, promotional strategies, and business priorities.</li>
<li><strong>Build strategic partnerships:</strong> Foster strong relationships with media, tourism organisations, community partners, agencies, influencers, and key stakeholders to elevate the hotel's profile and create impactful promotional opportunities.</li>
<li><strong>Leverage insights to inform strategy:</strong> Monitor market trends, competitor activity, campaign performance, and guest insights to identify opportunities, refine marketing strategies, and strengthen the hotel's competitive position.</li>
<li><strong>Lead and inspire a high-performing team:</strong> Recruit, coach, and develop marketing and communications talent while fostering a collaborative, creative, and high-performing culture through ongoing feedback, professional development, and recognition.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul></p><p></p>
<p>As Head of Retail & Motor Claims, you will take ownership of the QIC s retail ecosystem, covering branches, call centres, digital channels, and retail claims. You will shape the department s strategy, drive sustainable revenue growth and operational performance, and deliver a consistent customer experience across all retail touchpoints. Working closely with Product, Technology, and Commercial teams, you will lead the launch and scaling of new products and services.</p><p><b>Responsibilities</b></p><ul><li>Own end-to-end retail operations across the Call Center, Retail Claims, Branch Network, and digital channels</li><li>Develop and execute the retail strategy, channel priorities, and annual business plan</li><li>Drive revenue growth, customer experience, and operational efficiency across all retail channels</li><li>Manage P&L, budgets, resource allocation, and channel performance</li><li>Define and implement unified processes, SLAs, service standards, and quality frameworks</li><li>Lead and develop senior managers across Call Center, Claims, Branches, QA, and L&D</li><li>Establish and monitor key commercial, operational, and customer experience KPIs</li><li>Partner with Product, Technology, Commercial, Underwriting, and other teams to optimise customer journeys and deliver retail initiatives</li><li>Ensure regulatory compliance, operational governance, and effective internal controls across the retail function</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>10+ years of experience in retail operations, customer experience, service delivery, or insurance distribution, including senior leadership experience</li><li>5+ years of proven leadership across multi-location teams of 100+ employees, working through senior leaders</li><li>Insurance industry experience is strongly preferred; GCC or MENA market experience would be an advantage</li><li>Hands-on experience in managing commercial, operational, and customer experience KPIs, including sales, conversion, NPS, AHT, and claims efficiency</li><li>Solid knowledge of P&L management, budgeting, resource planning, and business performance analysis</li><li>Proven experience driving process transformation, operational improvement, and the scaling of complex service operations</li><li>Strong leadership and stakeholder management skills, with the ability to influence and collaborate with C-level executives</li><li>Strategic and customer-centric mindset, combined with strong commercial judgement and a results-oriented approach</li><li>Bachelor s degree in Business Administration, Finance, Insurance, Marketing, or a related field; an MBA or relevant professional qualification would be an advantage</li><li>Fluency in English for written and verbal communication</li></ul>
Company Description Loons Group W. L. L. is a leading engineering and technology organization in the State of Qatar, with diversified interests in telecom, electronic security and low current systems, information technology, and electrical systems. The company delivers turnkey projects that cover the design, supply, installation, and commissioning of telecommunication, electronic security, ELV systems, networking, and IT solutions. With a skilled team of sales and support engineers, Loons Group provides comprehensive services across the full project lifecycle. The organization maintains well-established facilities for both pre-sales and post-sales activities, ensuring reliable support and long-term client partnerships. Candidates joining Loons Group can expect to work in a dynamic, technology-driven environment with a strong focus on integrated engineering solutions.<br>Role Description The PAM/IAM Engineer is a full-time, on-site role based in Doha, Qatar. This role is responsible for designing, implementing, and maintaining Privileged Access Management (PAM) and Identity and Access Management (IAM) solutions to secure critical systems and data. Day-to-day activities include configuring and managing access control policies, integrating PAM/IAM platforms with enterprise applications, monitoring access activities, and responding to security incidents related to identities and privileged accounts. The engineer will collaborate with security, network, and infrastructure teams to define requirements, conduct risk assessments, and ensure compliance with organizational security standards. The role also involves documenting solutions, providing technical support, and participating in system upgrades and audits to continuously improve identity security posture.<br>Qualifications<br> Strong knowledge of PAM/IAM concepts and tools, such as role-based access control, single sign-on, multifactor authentication, and privileged account vaulting. Experience designing, configuring, and maintaining IAM or PAM platforms (e.g., Cyber Ark, Beyond Trust, Thycotic, Sail Point, Okta, Azure AD, or similar solutions). Solid understanding of information security principles, including least privilege, network security, and compliance frameworks relevant to identity management. Ability to integrate IAM/PAM solutions with directory services, operating systems, databases, and enterprise applications using APIs, connectors, and automation scripts. Proficiency in troubleshooting access issues, analyzing logs, and preparing reports on identity-related risks, incidents, and audit findings. Relevant academic background such as a bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Professional certifications in security or identity management (e.g., CISSP, CISM, CCSP, or vendor-specific IAM/PAM certifications) are an advantage. Effective communication skills, ability to work collaboratively with cross-functional teams, and strong documentation and analytical capabilities. Prior experience in telecom,
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Through cutting-edge hardware, software, and data science, WHOOP delivers personalized insights that help members optimize recovery, training, sleep, and overall well-being.<br><br>WHOOP is seeking a Retail Associate to support the day-to-day operations of WHOOP Qatar, an experiential performance center, research lab, and store located in the heart of Msheireb.<br><br>This individual will play a key role in delivering a premium, data-driven member experience, supporting retail operations, and bringing the WHOOP brand to life on the ground. The Retail Associate will engage directly with members, drive membership and retail sales, and ensure operational excellence across extended hours (12 hours per day, 7 days per week). This role reports directly to the Retail Lead, WHOOP Qatar.<br><br>Responsibilities<br><br>Support the daily retail operations of WHOOP Qatar, ensuring exceptional standards of service, organization, and operational execution. Deliver a premium, data-driven member experience by educating members on WHOOP products, memberships, and insights, tailoring interactions to individual performance goals. Drive revenue through the sale of WHOOP memberships, accessories, apparel, and the signature WHOOP Your Way experience, consistently working toward sales targets. Act as a brand ambassador by upholding WHOOP’s premium standards across member engagement, product presentation, and overall store experience. Assist with visual merchandising, inventory management, restocking, and maintaining a clean, organized, and high-performing retail environment. Support experiential programming and in-store activations, ensuring seamless execution and strong member engagement. Collaborate closely with the Retail Lead and team to maintain alignment with brand, marketing, and operational strategies. Maintain strong attention to detail across daily processes including transactions, reporting, compliance, and store procedures.<br><br>Qualifications<br><br>2–4 years of retail experience, preferably in premium, luxury, or experiential retail environments. Strong passion for health, fitness, performance, and technology, with the ability to communicate WHOOP’s value proposition effectively. Proven ability to deliver elevated customer service and build meaningful relationships with members. Comfort working in a fast-paced, high-traffic, extended-hours retail environment. Strong communication and interpersonal skills, with a team-oriented mindset. Basic operational understanding, including POS systems, inventory handling, and sales tracking. Proficiency in Arabic preferred. Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.