Job description

Job Summary

The Branch Manager oversees and manages the assigned branch resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues.

Develop and implement sales plans

Conduct regular sales and operations meetings

Brief employees on current sales goals, promotions, and other relevant information

Organize marketing activities and events for the branch

Increase brand awareness for the Company within the community

Interact with customers on a regular basis to ensure satisfaction and gain useful feedback

Resolve customer problems as needed

Comply with all applicable laws and regulations

Assess market conditions and identifying opportunities

Draft forecasts and business plans

Manage budgets, allocate branch funds, and define financial objectives

Coordinate with other branches to share knowledge, plan promotional activities, or achieve goals

Adhere to high ethical and professional standards

Comprehensive understanding of all aspects of venue operations, including staffing, scheduling, and budget management.

Strong leadership and managerial skills to effectively lead and motivate staff, delegate tasks, and maintain a positive work environment.

Excellent interpersonal skills to interact with patrons, address concerns, and ensure exceptional guest experiences.

Proficiency in budgeting, financial planning, and revenue management to optimize profitability and financial performance.

Skill in coordinating events, performances, and activities to attract guests and enhance the venue's entertainment offerings.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus