School principal Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Hiring: Construction Area Manager (Process) – LNG Project</strong><br> <strong>Location:</strong> Doha, Qatar (Onshore – Ras Laffan Industrial City)<br> <strong>Contract Type:</strong> Long-Term Contract<br> <strong>Project:</strong> North Field Expansion (NFW On-Plot)<br> <strong>Rotation:</strong> 12 Weeks ON / 2 Weeks OFF<br> <strong>Working Schedule:</strong> 6 Days per Week | 8–10 Hours per Day<br> <strong>Job Purpose</strong><br> We are seeking an experienced <strong>Construction Area Manager (Process)</strong> to lead and manage all construction activities related to the assigned EPC process scope for a major LNG project. The successful candidate will oversee construction execution from detailed engineering through site construction and handover to the Completion Team, ensuring adherence to schedule, project milestones, safety, quality, and commissioning readiness.<br> <strong>Key Responsibilities</strong><br> ✅ Manage EPC construction activities for assigned Process scope.<br> ✅ Review and approve construction execution plans, procedures, specifications, and progress reports.<br> ✅ Drive safe and flawless construction execution and seamless transition to pre-commissioning and commissioning.<br> ✅ Identify construction challenges, determine root causes, and implement effective mitigation plans.<br> ✅ Participate in constructability reviews, 3D model reviews, traffic management, and completion reviews.<br> ✅ Lead and guide large construction teams involving 5,000–10,000 site personnel.<br> ✅ Coordinate with EPC Contractors, Joint Venture partners, subcontractors, vendors, and project stakeholders.<br> ✅ Monitor project progress, schedule compliance, productivity, and quality performance.<br> ✅ Promote knowledge sharing and lessons learned across project teams.<br> ✅ Ensure best-in-class HSE performance throughout project execution.<br> <strong>Qualifications &amp; Experience</strong><br> ✔ Bachelor's Degree in Engineering or Applied Sciences.<br> ✔ Minimum <strong>12+ years</strong> of experience in large-scale Oil &amp; Gas construction projects.<br> ✔ Minimum <strong>3+ years</strong> in a Construction Manager, Area Manager, or similar leadership role.<br> ✔ Strong experience managing EPC contractors and subcontractors.<br> ✔ LNG project experience is mandatory.<br> ✔ Proven experience in fabrication, construction, installation, completion, and commissioning support.<br> ✔ Strong knowledge of LNG facilities, sour gas projects, and large greenfield developments.<br> ✔ Experience with Advanced Work Packaging (AWP) and Systems Completion Management.<br> ✔ Strong understanding of industry standards, specifications, and safety requirements.<br> ✔ Excellent communication and stakeholder management skills.<br> ✔ Proficient in Microsoft Office Suite<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At EY, we’re all in to shape your future with confidence.</p><br> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​</p><br> <p>Join EY and help to build a better working world.</p><br> <p><b>The opportunity</b></p><br> <p>EY is looking for an Arabic speaking (Native) Manager or Senior Manager to join its Audit team at Doha office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p><br> <p><b>Your key responsibilities</b></p><br> <p>As a Manager/Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Senior Manager / Partner and executing it in compliance with Ernst &amp; Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p><br> <p><b>Skills and attributes for success</b></p><br> <p>To thrive here, embrace proactivity, accountability, and a results-driven mindset. Effectively managing priorities, understanding resources, and communicating well will enhance your performance and positively influence others.</p><br> <p><b>Qualifications &amp; Experience</b></p><br> <ul> <li>Eight years of professional experience in external audit</li> <li>Strong academic record and professional accounting qualification such as ACCA/ CPA/ CA</li> <li>Have experience with a Big 4 accounting firm</li> <li>Proficiency in Arabic Language</li> </ul> <p><b>What we look for</b></p><br> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p><br> <p><b>What we offer you</b></p><br> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.&nbsp;</p><br> <p>Are you ready to shape your future with confidence? Apply today.</p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p><b>EY</b>| Building a better working world</p><br> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><br> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><br> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<p>The Senior Director, Academic Services is a new position within the Education Office at Carnegie Mellon University in Qatar, reporting to the Senior Associate Dean, Education. The Senior Director has primary responsibility for academic advising and student success, course scheduling and registration management, and student financial services, and supervises a team of four academic advisors, the Director of Student Academic Success, and the Manager, Student Financial Services. Strategic Leadership In collaboration with the Senior Associate Dean, Education, the Senior Director develops and manages a strategic vision for student services, including: Monitoring overall student progress toward degree completion to identify and address problem cases and systemic issues; Ensuring students have adequate information to make informed decisions about course and degree options, and are aware of and in compliance with academic policies; Identifying recurring student concerns and proposing institutional solutions; Partnering with the Director of Student Academic Success to manage academic action plans and success interventions for students on academic probation or warning; Ensuring students receive accurate financial aid counseling and are prepared to meet their financial obligations, in partnership with the Manager, Student Financial Services. Operational Management The Senior Director also takes responsibility for: Working with academic programs and student advisors to identify course needs and scheduling constraints; Managing creation of the course schedule, room assignments, and final exam schedule each semester; Ensuring accurate entry and integration of data (e.g., course descriptions, faculty and advisor assignments, degree audits) across enrollment management technology platforms; Supervising the degree certification process.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree required; Master's degree preferred</li><li>8+ years in higher education with progressive leadership responsibility, including direct supervisory experience</li><li>Experience in academic advising and/or enrollment services strongly preferred</li><li>Familiarity with financial aid counseling and student financial services operations</li><li>Proficiency with enrollment management and student records technology platforms</li><li>Knowledge of and experience at Carnegie Mellon University and/or Education City, Qatar preferred</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p>Develop and implement sales strategies to achieve the hotel's revenue and occupancy targets.</p><br></li><li><p>Identify and secure new business opportunities across corporate, government, leisure, airline, and travel trade segments.</p><br></li><li><p>Maintain and strengthen relationships with existing clients, key accounts, travel agencies, and corporate partners.</p><br></li><li><p>Conduct regular sales calls, client meetings, presentations, and site inspections.</p><br></li><li><p>Negotiate contracts, rates, and agreements in line with the hotel's revenue strategy.</p><br></li><li><p>Prepare and submit sales proposals, quotations, and contracts.</p><br></li><li><p>Collaborate with the Reservations, Front Office, and Marketing teams to optimize business opportunities.</p><br></li><li><p>Monitor market trends, competitor activities, and customer needs to identify new opportunities.</p><br></li><li><p>Participate in trade shows, networking events, and sales missions to promote the hotel.</p><br></li><li><p>Manage corporate accounts and ensure high levels of customer satisfaction and retention.</p><br></li><li><p>Prepare monthly sales reports, forecasts, and market analysis for management.</p><br></li><li><p>Monitor sales performance against budgets and implement corrective actions when necessary.</p><br></li><li><p>Ensure all sales activities are accurately recorded in the Customer Relationship Management (CRM) system.</p><br></li><li><p>Handle client concerns professionally and resolve issues promptly.</p><br></li><li><p>Maintain compliance with hotel policies, brand standards, and ethical business practices.</p><br></li><li><p>Perform other duties assigned by the Director of Sales or General Manager.</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>This role will be based in Qatar and will report to the General Manager MENA Talabat Kitchens. We are looking for a highly-driven and motivated Country Manager - Food Services for our team in Qatar. The ideal candidate will have a track record managing teams, comfortable working independently and handling data, whilst working closely with the management team.<br> <br> <strong>Responsibilities</strong>:</p><br><br><ul><li>Create blueprint for growing cloud kitchens’ presence in Qatar, closely aligned with the wider company strategy.</li><li>Accountable for Business Development, Stakeholder and wide-scale project management initiatives for Talabat Kitchens in KWT.</li><li>Owner of Food Services country financial statements, responsible for hitting budgets and ensuring growth initiatives across construction, new brand launches and running a profitable business.</li><li>Coordinate between multiple stakeholders and ensure the delivery of perfect orders to consumers&nbsp;</li><li>Partner with our Logistics Operations and Customer Experience teams to improve our overall site performance&nbsp;</li><li>Work closely with the Senior Director Food Services to create compelling business cases for&nbsp;future endeavors&nbsp;</li><li>Play a key role by jointly identifying kitchen spaces for expansion that meet all of the jointly defined criteria; location, size, accessibility, cost, etc.&nbsp;</li><li>Manage the day-to-day operations of multiple brands; meeting health &amp; safety standards, managing stock deliveries, site hygiene, etc.</li></ul><br>What you need to be successful<br><ul><li>Bachelor/MBA degree in Business, Marketing or STEM disciplines from a top university</li><li>3+&nbsp;years of experience in a growth/product manager role or equivalent; in consulting; in internal strategy; or in startups</li><li>Prior experience in tech, e-commerce, food, FMCG or a mix of these industries required</li><li>A fluent Arabic speaker is mandatory</li><li>Previous experience managing cross-functional teams&nbsp;</li><li>Deep understanding of financial statements, planning, and investment proposals</li><li>Understanding of analytical tools such as SQL, Tableau , and of course, Microsoft Excel</li><li>Ability to identify key metrics of success, digest complex data sets, and build data-driven action plans to respond to market conditions&nbsp;</li><li>Good knowledge of online marketing concepts and tools&nbsp;</li><li>Comprehensive knowledge of cloud kitchens industry and the restaurant business in general</li><li>Good communication skills, including the ability to present persuasive business cases to stakeholders at all levels of the organisation including C-Suite<br> </li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><br><br>Job Description<br><br><p><strong>Job Summary</strong></p><br><p>We are seeking a dynamic, guest-focused, and experienced <strong>Duty Manager</strong> to oversee daily resort operations at <strong>Our Habitas Ras Abrouq</strong>, ensuring seamless guest experiences and smooth coordination across all departments in a remote luxury desert environment.</p><br><p>Reporting to the General Manager, the Duty Manager acts as the key operational leader on shift, responsible for maintaining exceptional service standards, resolving guest issues, and ensuring all areas of the resort operate efficiently and in alignment with the Our Habitas philosophy.</p><br><p>This role requires a hands-on hospitality professional who thrives in fast-paced luxury environments, demonstrates strong leadership and problem-solving abilities, and is passionate about delivering memorable, personalized guest experiences. The Duty Manager plays a vital role in ensuring operational excellence, safety, and consistency across all guest touchpoints.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Oversee day-to-day resort operations during assigned shifts, ensuring smooth coordination between all departments including Front Office, Housekeeping, Food &amp; Beverage, and Wellness.</li><li>Act as the primary point of contact for guest inquiries, requests, and service recovery, ensuring prompt and effective resolution.</li><li>Conduct regular property walkthroughs to ensure readiness, safety, cleanliness, and brand standards are consistently maintained.</li><li>Monitor guest arrivals, departures, and in-house guest experiences to ensure seamless service delivery.</li><li>Support Front Office operations, including check-in, check-out, VIP arrivals, and special guest requests when required.</li><li>Handle and resolve guest complaints professionally, ensuring a high level of guest satisfaction and recovery when needed.</li><li>Ensure compliance with health, safety, security, and operational standards across all resort areas.</li><li>Coordinate with department heads to ensure efficient communication and operational alignment throughout the resort.</li><li>Monitor daily operational challenges and proactively implement solutions to maintain service excellence.</li><li>Support emergency response procedures and ensure guest and staff safety at all times.</li><li>Maintain accurate shift reports and communicate key operational updates to management.</li><li>Foster a culture of teamwork, accountability, and exceptional guest service across all departments.</li><li>Assist in training and mentoring team members to uphold brand standards and service consistency.</li></ul><p><strong>Who You Are</strong></p><br><p>A confident, proactive, and guest-centric hospitality professional with strong leadership skills and a passion for luxury service excellence. You thrive in dynamic resort environments and excel at managing operations while maintaining a calm, solutions-focused approach.</p><br><p>You are highly observant, detail-oriented, and capable of making quick, effective decisions in high-pressure situations. You understand the importance of personalized guest experiences and take pride in ensuring every moment of the guest journey reflects the spirit of Our Habitas.</p><br><p>You are not just an operator—you are the heartbeat of the resort during your shift, ensuring everything runs seamlessly while delivering genuine hospitality and care.</p><br><br>Qualifications<br><br><p><strong>Minimum Requirements</strong></p><br><ul><li>3–5 years of experience in a <strong>Duty Manager, Front Office Manager, Assistant Front Office Manager, or similar operational leadership role</strong> in a luxury hotel or resort.</li><li>Strong understanding of <strong>front office operations, guest services, and hotel/resort procedures</strong>.</li><li>Excellent problem-solving, conflict resolution, and decision-making skills.</li><li>Strong leadership and communication skills with the ability to manage cross-functional teams.</li><li>Knowledge of <strong>property management systems (PMS)</strong> is an advantage.</li><li>Familiarity with <strong>health, safety, and security procedures</strong> in hospitality environments.</li><li>Ability to work in a <strong>remote luxury resort setting with flexible shifts</strong>.</li><li>Fluent in <strong>English</strong>, both written and spoken; additional languages are an advantage.</li><li>Strong organizational skills and attention to detail.</li><li>Passion for hospitality, guest experience, and operational excellence.</li></ul><br>Additional Information<br><br><p><strong>What's in it for you...</strong></p><br><ul><li>The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.</li><li>The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.</li><li>A competitive package and plenty of opportunity for development.</li><li>Excellent discounts across the entire Ennismore family of brands.</li></ul><p><em>Working at&nbsp;<strong>Our Habitas</strong>&nbsp;means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.</em></p><br><p><em>If you believe in&nbsp;<strong>luxury that speaks to the soul</strong>, and want to build something meaningful in two of Middle East's most extraordinary destinations, we’d love to meet you.</em></p><br> </div>

<p>Contracts & Commercial Manager – Qatar CLIENT Linum Consult’s client is currently seeking a bilingual Arabic- and English-speaking Contracts & Commercial Manager from the energy industry to join them in Doha, Qatar. RESPONSIBILITIES • Preparing, assisting in negotiating and administering the various contracts • Reviewing all contractual notices of claims and providing contractual advice • Interacting with the clients, contractors, vendors and consultants in respect to all contractual matters • Reviewing tender documents and draft contract documents prepared by others to verify lack of ambiguity and conflicts as well as compliance with the client’s contract forms and related procedures • Investigating potential contractual problems and recommending corrective action • Preparing key contractual correspondence and maintaining records necessary to ensure the effective administration of all contractual matters • Facilitating the preparation of contract changes and overseeing the preparation of the relevant variation orders by the cost consultant • Reviewing any claims against the client in accordance with the provisions of the relevant contracts and taking the lead in preparing the necessary responses along with any counterclaims • Ensuring that all warranties, bonds, insurances, securities, etc. are in place and are fully compliant with the relevant contractual provisions • Drafting contract amendments for consultants and contractors as necessary for client approval • Assisting in the preparation of monthly progress reports • Managing a team of contract administrators</p><p>PROFILE • University degree in an engineering field or quantity surveying is essential • At least 10 years’ experience in Contract Administration and Quantity Surveying • Preferably have experience in the energy or power industry • Strong technical knowledge of FIDIC contracts • Due to our client’s ongoing commitment to Qatarization, only Qatari nationals will be selected at this time • Fluency in spoken and written English and Arabic is essential</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job description</b> </p><br><p>At EY, we’re all in to shape your future with confidence.</p><br> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​</p><br> <p>Join EY and help to build a better working world.</p><br> <p><b>The opportunity</b></p><br> <p>EY is looking for a Manager or Senior Manager to join its Audit team at Doha office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p><br> <p><b>Your key responsibilities</b></p><br> <p>As a Manager/Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Senior Manager / Partner and executing it in compliance with Ernst &amp; Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p><br> <p><b>Skills and attributes for success</b></p><br> <p>To thrive here, embrace proactivity, accountability, and a results-driven mindset. Effectively managing priorities, understanding resources, and communicating well will enhance your performance and positively influence others.</p><br> <p><b>Qualifications &amp; Experience</b></p><br> <ul> <li>Eight years of professional experience in external audit</li> <li>Strong academic record and professional accounting qualification such as ACCA/ CPA/ CA</li> </ul> <p><b>Ideally, you’ll also</b></p><br> <ul><li>Have experience with a Big 4 accounting firm</li> <li>Proficiency in Arabic Language</li></ul> <p><b>What we look for</b></p><br> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p><br> <p><b>What we offer you</b></p><br> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore.</p><br> <p>Are you ready to shape your future with confidence? Apply today.</p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p><b>EY| Building a better working world</b></p><br> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><br> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><br> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood has an opportunity for a Commissioning Manager to join our team in Qatar on a long-term basis.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Operations Manager to oversee retail and commercial property operations, ensuring operational excellence, tenant satisfaction, financial performance, and compliance across the property portfolio. This is a full-time position based in Doha, Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree in Business Administration, Real Estate, Property Management, or a related field</p></li><li><p>8–10 years of experience in retail, commercial property, or facilities operations</p></li><li><p>Proven experience managing operational budgets, service providers, and property performance</p></li><li><p>Strong understanding of lease administration, tenant management, and property regulations</p></li><li><p>Experience leading multidisciplinary teams within a fast-paced environment</p></li><li><p>Proficiency in Microsoft Office and property management systems</p><br></li></ul><p><strong>SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Expertise in managing day-to-day retail and commercial property operations</p></li><li><p>Experience overseeing budgets, operational costs, and service delivery performance</p></li><li><p>Capable of leading vendor management, maintenance coordination, and facility improvements</p></li><li><p>Adept at resolving tenant concerns while maintaining high customer satisfaction</p></li><li><p>Effective planning, reporting, and operational performance monitoring</p></li><li><p>Strong leadership, negotiation, and stakeholder engagement capabilities</p></li><li><p>Ability to ensure compliance with company policies and regulatory requirements</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

Mandarin Oriental, Doha is looking for a Marketing Communications Manager to join our Commercial Strategy team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Commercial Strategy Department in Doha, the Marketing Communications Manager is responsible for developing and executing integrated marketing, communications, public relations, partnership and brand strategies that enhance the hotel's positioning, reputation and commercial performance. The role oversees media relations, content development, marketing campaigns, events, partnerships and CSR initiatives while ensuring all activities align with Mandarin Oriental Hotel Group brand standards. The Marketing Communications Manager reports to the Director of Commercial Strategy.<br><br>As Marketing Communications Manager, you will be responsible for the following duties:<br><br>Developing and implementing integrated Marketing & Communications strategies aligned with business objectives and brand standards. Driving brand visibility, reputation and positioning through media relations, content, partnerships, campaigns and consumer marketing initiatives. Managing public relations activities, media enquiries, press visits, influencer collaborations and agency relationships. Leading the planning and execution of marketing campaigns, events, brand activations and CSR initiatives. Developing compelling content across all communication channels while ensuring consistency of brand messaging and visual identity. Managing marketing performance reporting, campaign analysis, budgets and annual marketing planning. Collaborating with Commercial, Revenue, Operations, Spa and Food & Beverage teams to support revenue-generating initiatives. Building strategic partnerships that enhance guest engagement, awareness and market presence.<br><br>As Marketing Communications Manager, We Expect From You<br><br>Minimum 5-7 years' experience within luxury hospitality, luxury retail, tourism, lifestyle brands or agency environments. Proven experience in Marketing Communications, Public Relations, Brand Management and partnership development. Exceptional written and verbal communication skills in English; Arabic is an advantage. Strong understanding of luxury hospitality, affluent travel markets and brand storytelling. Experience managing media relations, agencies, events, sponsorships and integrated marketing campaigns. Strong leadership, project management and stakeholder management skills. Degree or equivalent qualification in Marketing, Communications, Public Relations, Hospitality Management or Business Administration.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Your day to day</strong></span></span></p><br><span><span>•</span></span><span><span>Setting and regularly reviewing credit limits for both in-house guests and City Ledger balances.</span></span><br><span><span>•</span></span><span><span>Checking updated remarks given by Front Office staff and following up any discrepancies with Front Office Manager.</span></span><br><span><span>•</span></span><span><span>Following up on the collection of Returned Cheques, Credit Cards Charge Back; Skipper Accounts.</span></span><br><span><span>•</span></span><span><span>Reconciling accounts receivable trial balances with the general ledger accounts each month and to ensure accurate ageing.</span></span><br><span><span>•</span></span><span><span>Ensuring maintain supporting documents of all advance deposits.</span></span><br><span><span>•</span></span><span><span>Handling clients' queries promptly, professionally and efficiently.</span></span><br><span><span>•</span></span><span><span>Ensuring check room rates charged to travel agents are in accordance with the contract.</span></span><br><span><span>•</span></span><span><span>Checking if the bills are attached with proper covering details e.g. authority letter, vouchers, or any other relevant documents supporting the charges before dispatching to customer.</span></span><br><span><span>•</span></span><span><span>Delivering invoices and ensuring that the person concerned is in receipt of the same.</span></span><br><span><span>•</span></span><span><span>Analyzing trends in Accounts Receivable balances or significant changes in payment pattern and to recap major collection problems for the monthly credit meetings.</span></span><br><span><span>•</span></span><span><span>Conducts credit investigations, so that an intelligent appraisal of customer’s worth, character and ability to pay may be ascertained to justify extension of credit.</span></span><br><span><span>•</span></span><span><span>Responsible for maintaining the debitor's ledger; Regular review of the aged trail balance, Collection calls, Identifying and following upon doubtful accounts.</span></span><br><span><span>•</span></span><span><span>Reconcile all credit card charges.</span></span><br><span><span>•</span></span><span><span>Ensure credit applications for all new accounts are completed and approved.</span></span><br><span><span>•</span></span><span><span>Post all payments received daily.</span></span><br><span><span>•</span></span><span><span>Clear city ledger accounts at month-end.</span></span><br><span><span>•</span></span><span><span>Resolve all account queries.</span></span><br><span><span>•</span></span><span><span>Schedule and chair the monthly credit meetings.</span></span><br><span><span>•</span></span><span><span>Track advance deposits.</span></span><br><span><span>•</span></span><span><span>Review the high balance report daily and follow upon any problems or doubtful accounts.</span></span><br><span><span>•</span></span><span><span>Daily review Accounts Receivable ledger, monitor incoming cheques.</span></span><br><span><span>•</span></span><span><span>Attend rundown meetings and advise on account set-up or any necessary payment plans.</span></span><br><span><span>•</span></span><span><span>Initiate collection action for overdue accounts and prepares for legal action those accounts necessary.</span></span><br><span><span>•</span></span><span><span>Reply to customer queries and send copies of accounts</span></span><br><span><span>•</span></span><span><span>Reconciliation's and rebates.</span></span><br><span><span>•</span></span><span><span>Liaise with Credit Card Companies</span></span><br><span><span>•</span></span><span><span>Follow up collections of accounts receivable regularly in a firm but diplomatic manner, calculated to produce results and at the same time maintain good relations with the customers.</span></span><br><span><span>•</span></span><span><span>Recommends write – off of un-collectable accounts with supporting document of legal correspondence or notification from right sources.</span></span><br><span><span>•</span></span><span><span>Reports immediately any unfavorable information received affecting a customer’s credit standing, so that appropriate actions may be taken.</span></span><br><span><span>•</span></span><span><span>Ensure that voco® Doha West Bay Suites policies and procedures granting of credit are observed.</span></span><br><span><span>•</span></span><span><span>Attend Monthly Credit Meeting and maintains updates the list of travel agents which are blacklisted and/or prepayment basis.</span></span><br><p><span><span>Complies with voco® Doha West Bay Suites Credit policy.</span></span></p><br><p><span><span><strong>What we need from you</strong></span></span></p><br><p><span><span><strong>RESPONSIBLE BUSINESS</strong></span></span></p><br><span><span>•</span></span><span><span>Assist in establishing policies and procedures relating to the area of Finance as directed by the Finance Manager.</span></span><br><span><span>•</span></span><span><span>Make all necessary Finance decisions under the direction of the Finance Manager</span></span><br><span><span>•</span></span><span><span>Coordinate Finance schedules with all programs including annual leaves</span></span><br><p><span><span><strong>GENERAL</strong></span></span></p><br><span><span>•</span></span><span><span>Communicate effectively with all other departments</span></span><br><span><span>•</span></span><span><span>Ability to work a flexible roster</span></span><br><span><span>•</span></span><span><span>Attend meetings, training sessions and any other required meeting or training session.</span></span><br><span><span>•</span></span><span><span>Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.</span></span><br><span><span>•</span></span><span><span>Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.</span></span><br><span><span>•</span></span><span><span>To take Cash Inventory by “Surprise Basis”.</span></span><br><span><span>•</span></span><span><span>Insure that all documents must used number and consistence control daily.</span></span><br><span><span>•</span></span><span><span>House float management and inventory on monthly basis</span></span><br> </div>

<p>Contracts & Commercial Manager – Qatar CLIENT Linum Consult’s client is currently seeking a bilingual Arabic- and English-speaking Contracts & Commercial Manager from the energy industry to join them in Doha, Qatar. RESPONSIBILITIES • Preparing, assisting in negotiating and administering the various contracts • Reviewing all contractual notices of claims and providing contractual advice • Interacting with the clients, contractors, vendors and consultants in respect to all contractual matters • Reviewing tender documents and draft contract documents prepared by others to verify lack of ambiguity and conflicts as well as compliance with the client’s contract forms and related procedures • Investigating potential contractual problems and recommending corrective action • Preparing key contractual correspondence and maintaining records necessary to ensure the effective administration of all contractual matters • Facilitating the preparation of contract changes and overseeing the preparation of the relevant variation orders by the cost consultant • Reviewing any claims against the client in accordance with the provisions of the relevant contracts and taking the lead in preparing the necessary responses along with any counterclaims • Ensuring that all warranties, bonds, insurances, securities, etc. are in place and are fully compliant with the relevant contractual provisions • Drafting contract amendments for consultants and contractors as necessary for client approval • Assisting in the preparation of monthly progress reports • Managing a team of contract administrators</p><p>PROFILE • University degree in an engineering field or quantity surveying is essential • At least 10 years’ experience in Contract Administration and Quantity Surveying • Preferably have experience in the energy or power industry • Strong technical knowledge of FIDIC contracts • Due to our client’s ongoing commitment to Qatarization, only Qatari nationals will be selected at this time • Fluency in spoken and written English and Arabic is essential</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Title: Manager, Financial Crime Compliance &amp; Fraud AssuranceLocation: Doha, Qatar<br> About the ClientOur client is a well-established bank in Qatar who are looking for a Manager, Financial Crime Compliance &amp; Fraud Assurance to join their team. In this role you will be responsible for strengthening the bank’s financial crime and fraud assurance framework, ensuring robust oversight of AML, sanctions, KYC, and fraud-related control environments across the organisation.<br> Key ResponsibilitiesLead end-to-end assurance reviews across Financial Crime Compliance and fraud controls, including AML, KYC, sanctions, onboarding, and fraud detection/prevention frameworksAssess the design and operating effectiveness of financial crime and fraud controls, identifying weaknesses, control gaps, and regulatory risk exposures across business unitsDevelop and execute a risk-based assurance plan covering both financial crime and fraud risk domains, prioritising high-risk products, channels, and customer segmentsTrack and validate remediation of findings, ensuring timely closure of control issues and escalation of material risks to senior stakeholders and governance forumsPrepare detailed assurance reports highlighting key findings, thematic trends, and risk insights for senior compliance, fraud, and risk leadership<br> Key RequirementsBachelor’s degree in Finance, Business, Law, or related discipline; certifications such as CAMS, ICA, CFE (Certified Fraud Examiner) or equivalent preferred6–10 years’ experience in financial crime compliance, fraud risk, AML, sanctions, or assurance roles within banking or financial servicesStrong understanding of AML/CFT frameworks, fraud risk management, and sanctions regulations within Qatar or comparable GCC jurisdictionsExperience in assurance, control testing, internal audit, or second-line monitoring across financial crime and/or fraud functionsStrong stakeholder management skills with ability to engage, influence, and challenge senior compliance, fraud, and risk stakeholders</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Sales Export Manager <p>Function: Sales</p><br> <p>Country: Qatar</p><br> <p>Location: Mesaieed</p><br> <p>Supervisor: Managing Director</p><br> <p>Purpose:</p><br> <p>The Export Sales Manager is tasked to successfully achieve sales targets. He Should meet with customers to understand their evolving needs and to assess the quality of the company's relationship with them. He should promote a customer focus culture within the company departments, while he is attached to a constant respect of the law and internal rules, Nexans values &amp; Nexans local image.</p><br> <p><strong>Areas of responsibility</strong> </p><br> <ul><li>Elaborates the export sales development plan based on:</li><li>Results achieved in the past years,</li><li>Company roadmap and trends (customer segmentation, priority targets, etc.),</li><li>Evolutions of product and service offers for each market segment. </li><li>Manages, animates and controls sales according to the defined sales plan.</li><li>Participates in main contracts and negotiations for major customers.</li><li>Supports sales activities by comforting relationship with major accounts</li><li>Creates new opportunities in the zone being covered</li><li>Develops new business through networking and follow-up calls.</li><li>Manages the interface with tendering department by bringing back up information on customers, products, competitors and markets.</li></ul> <ul> <li>Manages the interface with plants and supply chain for full alignment:</li> </ul> <ul><li>Review terms and conditions of contracts </li><li>Review payment terms with finance especially when it is a Letter of credit</li></ul> <ul> <li>keeps management informed by submitting activity and results reports, such as weekly work plans, and monthly and annual territory analyses.</li> <li>Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules... etc.</li> <li>Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.</li> <li>Understanding customers' diverse, specific business needs and applying Net sweeper Product knowledge to meet those needs.</li> <li>Prepare a GMP8 report and TRC presentation for MEGA projects to be presented to management. </li> </ul> <p><strong>Required skills and qualifications </strong></p><br> <p>Electrical Engineering degree is preferable</p><br> <p>Exposure to cables field, utilities and O&amp;G sector is a plus</p><br> <p>Advanced knowledge of the Middle East countries </p><br> <p>Has wide sales experience</p><br> <p>Operational Excellence</p><br> <p>Global Team Player</p><br> <p>Customer and Market focus</p><br> <br> <br> </div>

Job Vacancy: Brand Sales Manager (Arabic Speaker) Location: Doha, Qatar<br>About the Role Moka & Co. is seeking a dynamic, results-oriented, and Arabic-speaking Brand Sales Manager to join our growing team. The successful candidate will be responsible for driving brand growth, expanding market presence, managing key brand accounts, and overseeing commercial projects from initial inquiry through successful completion. This role requires a commercially focused professional with exceptional brand management, relationship building, and project coordination skills.<br>Key Responsibilities Brand Strategy & Sales Development Develop and implement comprehensive brand-specific sales strategies to achieve monthly and annual revenue targets. Identify and pursue new business opportunities and market expansion channels for our represented brands. Build and maintain strong relationships with key accounts, retail partners, and prospective clients. Conduct brand presentations, product showcases, and commercial negotiations. Prepare detailed quotations, commercial proposals, and tender submissions. Monitor market trends, competitor activities, and evolving brand requirements within the Qatari market. Prepare accurate sales forecasts, pipeline reports, and regular performance updates for management.<br>Project & Account Management Manage brand-focused customer projects from quotation, order confirmation, delivery, installation, and final handover. Coordinate with international brand suppliers, logistics partners, and internal departments to ensure seamless project execution. Monitor project timelines and brand compliance standards to ensure all commitments are met. Serve as the primary point of contact for clients and brand representatives throughout the project lifecycle. Proactively resolve project-related issues while maintaining a high level of customer satisfaction and brand integrity. Ensure precise documentation and timely follow-up on all brand initiatives.<br>Qualifications Bachelor's degree in Business Administration, Marketing, Brand Management, International Business, or a related field. Minimum of 3–5 years of experience in B2B sales, brand management, business development, or key account coordination. Proven track record of successfully managing brand portfolios, achieving sales targets, and overseeing client projects. Fluent in Arabic and English (spoken and written) is mandatory. Excellent communication, negotiation, presentation, and cross-cultural interpersonal skills. Strong organizational and time management abilities. Proficiency in Microsoft Office applications Valid Qatari driving licence is mandatory<br>What We Offer Competitive salary and performance-based incentives tied to brand growth. Professional development and career advancement opportunities. A collaborative and supportive working environment. The opportunity to represent leading international brands and drive their market success in Qatar.<br>How to Apply If you are an ambitious sales professional with a passion for brand development and project management, we would be pleased to hear from you. Kindly send your CV to admin@mokadoha.com.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>At Andaz Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. </span>Our values of&nbsp;<strong>Wellbeing,&nbsp;Inclusion,&nbsp;Respect,&nbsp;Empathy,&nbsp;Integrity,&nbsp;</strong>and&nbsp;<strong>Experimentation</strong>&nbsp;are <span>the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.</span></span></p><br><p><span><span>You will be responsible&nbsp;to assist with the&nbsp;efficient running of&nbsp;the department in line with Hyatt International's Corporate Strategies and&nbsp;brand standards, whilst meeting&nbsp;employee, guest and owner expectations.</span></span></p><br><p><span><span>The Sales Manager is responsible for driving revenue growth for Andaz Doha through proactive sales activities, strategic account management, and business development. The role focuses on identifying new business opportunities, maintaining strong relationships with corporate and leisure accounts, while maximizing hotel occupancy, and market share.</span></span><span><span>The Sales Manager is responsible to act as a sales specialist and be responsible to ensure the related revenue is maximized in the most profitable way in line with the agreed targets.</span></span></p><br><br><b>Qualifications:</b><br><ul><li><span><span>Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.</span></span></li><li><span><span>Minimum 3–5 years of hotel sales experience, preferably within a luxury or upscale hotel environment.</span></span></li><li><span><span>Mandatory GCC hospitality sales experience, with strong knowledge of the Qatar and wider GCC market.</span></span></li><li><span><span>Ability to build and maintain strong client relationships and generate new business opportunities.</span></span></li><li><span><span>Excellent communication, presentation, negotiation, and networking skills.</span></span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Account Manager<br><br>Job Scope <br></span><p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.</p><br> <br><br>Main Duties and Responsibilities <br><ul> <li>Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team</li> <li>Lead the partners’ relations in alignment with the company’s management and strategy</li> <li>Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory</li> <li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li> <li>Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers</li> <li>Execute and supervise the entire sales cycle from quotation to collection</li> <li>Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly</li> <li>Generate sales for the entire product/service line in terms of long-term revenue and profitability</li> <li>Develop and deliver accurate sales forecasts and market development reports in line with business objectives</li> <li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li> <li>Promote the company and its services within the Region.</li> </ul> <br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Business Administration, Sales or any other related field.</p><br><br><br>Experience <br><p>5 to 7 years of relevant experience.</p><br> <p>#LI-AA4</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Estimation and Tendering Manager develops the Estimation and Tendering strategic objectives and plans. This role is responsible in developing high quality winning proposals for existing customers and potential clients and provides support to management during the pre-tender process starting from evaluating/ assessing tenders, assessing risk factors to arrive at bid decisions, and estimating all the required material, equipment, and manpower needs to be able to arrive at reliable cost estimates for bidding projects.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Oversee the organization’s estimating processes and activities to provide financial support for tenders, and projects reviews.</p><br> <p>Effective Tendering Management that will result to winning bids and contracts of projects.</p><br> <p>Effective budget preparation that will result to high profit and business continuity.</p><br> <p>Provide leadership in processes of construction cost estimates, valuation of engineering work, and budgets.</p><br> <p>Establish and maintain the estimating and tendering evaluation procedures.</p><br> <p>Study, analyze and evaluate tender documents in order to identify risk factors, ensuring that technical terms comply with the relevant standards and communicates with all concerned department for the overall risk assessment and bid decision.</p><br> <p>Review and finalize project cost estimates as prepared by the Estimation Engineer in terms of the required material as per bill of quantities (BOQ), amount of work, material/ equipment/ and manpower requirements during the tendering phase including all systems, products and services to client specifications/ requirements.</p><br> <p>Lead in providing all the necessary project clarifications/ information upon project award to the Project Manager as per the project budget; advises the Project Manager on contractual rights, remedies which has been taken into consideration during tendering.</p><br> <p>Lead, manage and direct the Estimation Managers and Managing QS team that will result in winning bids and contracts of the projects.</p><br> <p>Review CCS (Candy) for estimates of work based on take-offs and productivity information prepared by Estimation Manager.</p><br> <p>Review all Tender and Estimating documents including Instruction to Tenderer’s, Contract Conditions, BOQ, Specifications and Tender Drawings.</p><br> <p>Advise the Tender team for further procedure and deploy a particular team for individual tenders.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Direct and manage the review and update of the scoping and estimating system within the organization to ensure the delivery of an estimating process that meets the requirements set by the organization for the estimating system by producing estimates that are accurate to the degree of accuracy specified and within the time required as well as verifying the data in the estimating system to ensure its validity, accuracy and currency.</p><br> <p>Review of Tender Appraisal with Brief description of Scope of work, Key dates, project details, Commercial and Contract conditions, Insurance requirements, Competition list, etc.</p><br> <p>Guide the Estimation Managers and Managing QS in the preparation and distribution of Subcontractor's "RFQ" letters and update with tender bulletin and addenda.</p><br> <p>Finalize estimation of all direct and indirect costs and consolidates tender documents for management review and approval.</p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>In-depth understanding of estimation techniques, including cost analysis, quantity take-offs, and risk assessment, to produce accurate project estimates.</p><br> <p>Proficiency in tendering processes, including bid evaluation, proposal preparation, and contract negotiation, to secure new business opportunities.</p><br> <p>Strong project management skills, including the ability to lead multidisciplinary teams and prioritize tasks to meet tight deadlines.</p><br> <p>Excellent communication and interpersonal skills to liaise effectively with clients, subcontractors, and internal stakeholders.</p><br> <p>Advanced proficiency in relevant software tools such as estimating software, project management systems, and Microsoft Office suite.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Cost Management L4<br>Stakeholder Engagement &amp; Communication L4<br>Build High-Performing Teams<br>Contract/Bid Documents L4<br>Speed of Execution<br>Project Estimating L4<br>Build Process and Systems<br>Document &amp; Record Control L4<br>Agility<br>Provide Direction<br>AI Fluency<br>Drive Cost Optimization<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Success Manager (CSM / Account Manager, SaaS, Renewals &amp; Growth) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. client business hours About the Role We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue .<br> This is not a support-only role .<br> You will: Manage a portfolio of accounts Drive onboarding and adoption Identify risks early and prevent churn Own renewals and expansion opportunities If you think in terms of retention, expansion, and client value — this role is built for you.<br> What You’ll Own 1.<br> Onboarding &amp; Product Adoption Lead onboarding and define success criteria Configure accounts and deliver training Ensure smooth implementation Track early adoption and close gaps 2.<br> Account &amp; Relationship Management Manage 20–40 client accounts Act as the primary point of contact Build strong relationships with stakeholders Conduct regular check-ins and strategic calls 3.<br> Proactive Client Engagement Monitor usage via: Gainsight ChurnZero Totango Identify at-risk accounts early Execute re-engagement playbooks Deliver Quarterly Business Reviews (QBRs) aligned with ROI 4.<br> Support Coordination &amp; Escalation Triage client issues and escalate internally Work with product/technical teams for resolution Ensure issues are fully resolved and clients are satisfied 5.<br> Revenue Growth &amp; Retention Identify upsell and cross-sell opportunities Collaborate with sales teams on expansion Own renewal pipeline and timelines Prepare contracts and ensure smooth renewals 6.<br> Reporting &amp; Feedback Loop Track and report: Client health Usage metrics Renewal status Capture client feedback and share with product teams Improve overall customer experience What Makes You a Strong Fit You think in revenue (retention + expansion), not just support You’re a strong communicator with executive presence You balance: Client advocacy Business outcomes You’re proactive — not reactive You can manage multiple accounts without dropping the ball Must-Have Requirements 2–3+ years in: Customer Success Account Management Client-facing roles Experience with: Salesforce or HubSpot CS platforms (e.<br>g., Gainsight, ChurnZero, Totango) Strong presentation skills (QBRs, demos, client reviews) Proven ability to: Manage accounts Drive renewals Nice to Have 3–5 years CSM/AM experience with revenue targets SaaS, B2B tech, or professional services background Familiarity with: NPS / CSAT Customer health scoring Experience creating: Playbooks Client decks Case studies What a Typical Day Looks Like Review dashboards for: At-risk accounts Growth opportunities Conduct client calls (onboarding, check-ins, QBRs) Coordinate internally with: Support Product Sales Track renewals and expansion opportunities Update CRM and health scores Prepare insights and recommendations In short: You ensure customers see value, stay, and grow.<br> Key Metrics (KPIs) Net Revenue Retention (NRR) ≥ 100% Renewal rate ≥ 90–95% Expansion / upsell revenue Client health score improvement NPS / CSAT performance Why This Role Stands Out Direct ownership of revenue retention + growth High-impact role across product, sales, and customer experience Strong exposure to client strategy and decision-making Opportunity to build long-term client relationships Remote flexibility with structured expectations Interview Process Initial Phone Screen Video Interview Practical Task (QBR / account strategy scenario) Client Interview Offer &amp; Background Verification Apply Now If you’re someone who: Builds strong client relationships Thinks in retention and expansion Drives outcomes, not just activity This role is a strong fit.<br></span> </div>