Job Description

Roles & Responsibilities

• Conduct door-to-door or field-based sales to promote Vodafone Fiber (FBER) products and services to residential customers.
• Achieve and exceed assigned monthly sales targets and KPIs.
• Identify potential customers and present tailored solutions based on their internet usage needs.
• Provide accurate information about Vodafone's fiber packages, pricing, and installation process.
• Generate leads, follow up on prospects, and maintain a strong sales pipeline.
• Ensure timely and accurate submission of customer applications and documentation.
• Collaborate with team members and the Sales Supervisor to support overall sales strategies and campaigns.
• Represent Vodafone professionally at all times and uphold the company's values and ethics.
• Stay updated with the latest product offerings, market trends, and competitor activities.
• Provide feedback from the market to improve service offerings and customer satisfaction.

KPIs

• Monthly number of new fiber customer activations.
• Sales target achievement rate.
• Lead conversion ratio.
• Customer satisfaction and service quality ratings.
• Accuracy and completeness of submitted applications.
• Daily/weekly attendance and field productivity.

Desired Candidate Profile

Skills

1. Persuasion Skills

• Ability to effectively pitch and sell Vodafone's fiber services through face-to-face interaction.
• Skilled in identifying customer needs and presenting persuasive solutions.

2. Target-Driven & Results Orientation

• Proven ability to achieve and exceed sales targets and KPIs.
• Strong focus on performance metrics like lead conversion and activation rates.

3. Communication & Interpersonal Skills

• Excellent verbal communication in a customer-facing role.
• Ability to build rapport quickly and professionally with diverse individuals.

4. Product & Market Knowledge

• Understanding of Vodafone's fiber offerings, pricing structures, and installation process.
• Awareness of market trends and competitor activities.

5. Organization & Time Management

• Efficient in managing leads, maintaining a sales pipeline, and ensuring timely application submissions.
• Strong field productivity and attendance discipline.

6. Team Collaboration & Ethical Conduct

• Ability to collaborate with the Sales Supervisor and team to align with sales strategies.
• Professional representation of the company and adherence to ethical standards.