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Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative, suggesting alternatives that meet guest needs. To develop a close and harmonious working relationship with all hotel departments,To attend hotel events, daily shift briefings and training to improve professional skills.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English & Arabic will be an asset. Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Job Summary<br><br>Filing of Civil and Criminal cases on defaulters, Producing MI on legal status and also to provide all required documentations to Legal team to assist in the Cases. Ensure that the laid down collection processes are strictly adhered to while calling defaulted customers.<br><br>Key Accountabilities<br><br>Prepare checklist, print statements for all Legal action cases (Criminal & Civil) and send full documents to Legal Department. Maintain and publish the records of complete data of all legal action cases sent to Legal Department. Miscellaneous works related to all Legal action process (Follow up with Legal Team for various matters, Retrieving the cheques for criminal cases, ensure all cases transferred to Legal Dept. are executed with Court case, if any customer legal cases are Hold/Cancelled by units, that should be maintained accordingly, CRDB Updates, Etc... Contact all assigned defaulted customers in time and update the collection system with the action taken against each case. Attend to customer enquiries relating to default and Recommend appropriate collection tool and remedial strategy. Obtain promises to pay and follow up on the broken ones. Arrange to block defaulters and guarantors accounts to recover past dues. Early identification of problem cases and initiate subsequent measurement to ensure timely collection. Follow up with the branches and account officer for recovery purposes. Follow up with employers to get the status of their defaulted employees and follow up with employer for End of Service benefits in case of resignation/termination cases. Help in early identifications of skips and remedial action and perform early tracing activities. Filing of Insurance claims in case of Death & Loss of employment as appropriate. Blocking of the accounts in case of No Salary transfer/Loss of employment. Ensuring the set call targets are met on daily basis. Ensure the customer's accounts are debited on timely basis to cover the overdue payments. Providing timely feedback on any company performance to restrict the companies and avoid any further loss to the bank. Perform other duties assigned by supervisor. Achieve monthly collection target as per KPIs.<br><br>Education<br><br> University Degree Training certificate in related field <br><br>Required Experience<br><br> Arabic language (Preferred) English language 1 - 3 years in related field
<p>Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs. Anticipate guest needs, handle cash transactions, and maintain Pullman service standards. Monitor room status, manage guest complaints, and ensure guest satisfaction. Maintain accurate guest profiles and follow VIP protocols. Adhere to local government requirements and Pullman guidelines for guest management.</p><p><strong>Desired Candidate Profile</strong></p><p>Thriving in fast-paced environments and love creating memorable guest experiences. Previous experience in hospitality is a strong advantage. Tech-savvy with Opera or similar systems Guest-oriented, approachable, and genuinely service-minded Fluency in English; additional languages are great asset Sales-driven mindset</p>
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<br> Ref # <br> 235752 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-27</span></li></ul><br>
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<br> Ref # <br> 234867 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Not Specified <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-24</span></li></ul><br>
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<br> Ref # <br> OHFDA <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Customer Service <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-25</span></li></ul><br>
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<br> Ref # <br> 2600009X <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Cargo & Airport Operations <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-04</span></li></ul><br>
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<br> Ref # <br> 260000AZ <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Cargo & Airport Operations <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-27</span></li></ul><br>
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<p>Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:</p><p>Consistently offer professional, friendly and engaging service</p><p>Processing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room key.</p><p>Responsible of all payment types such as cash, checks, debit, credit and all room charges.</p><p>Process all check-outs including resolving any late and disputed charges while ensuring all service standards are followed</p><p>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float</p><p>Handle guest requests, questions and concerns effectively and promptly</p><p>Promote a professional team environment</p><p>Follow department policies, procedures and service standards</p><p>Performs any and all other tasks assigned by management</p><p>Upholds the highest standard of internal and external customer service at all times</p><p><strong>Desired Candidate Profile</strong></p><p>Proficient in the English Language (verbal & written), second language is an advantage</p><p>Previous working knowledge of Opera is an asset</p><p>Required knowledge of MS Office</p><p>Must be able to handle multiple tasks in a dynamic, fast-paced environment</p><p>Ability to focus attention to guest needs, remaining calm and courteous at all times.</p><p>Strong interpersonal and problem solving abilities</p>
<p>Handle inbound and outbound reservation calls, emails, and online inquiries. Create, modify, and cancel reservations accurately in the PMS. Promote room types, packages, upgrades, and special offers to maximize revenue. Upsell and cross-sell services in line with revenue strategies. Provide accurate information about room availability, rates, facilities, and policies. Respond promptly and professionally to guest inquiries and complaints. Ensure a positive guest experience from first contact to confirmation. Maintain accurate guest profiles and reservation details. Ensure all reservations comply with rate codes, contracts, and promotions. Coordinate with Front Office, Sales, and Revenue teams on special requests. Follow reservation procedures, brand standards and SOPs. Adhere to payment, cancellation, and no-show policies. Ensure data privacy and confidentiality at all times.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management or related field.</li><li>1-2 years of experience in hotel reservations or front office; supervisory experience is an advantage.</li><li>Strong knowledge of PMS (e.g., Opera).</li><li>Excellent communication and customer service skills.</li><li>Strong analytical and organizational abilities.</li><li>Ability to multitask and work under pressure.</li><li>Proficiency with Microsoft Office and reservation-related technologies.</li></ul>
<p>Handle inbound and outbound reservation calls, emails, and online inquiries. Create, modify, and cancel reservations accurately in the PMS. Promote room types, packages, upgrades, and special offers to maximize revenue. Upsell and cross-sell services in line with revenue strategies. Provide accurate information about room availability, rates, facilities, and policies. Respond promptly and professionally to guest inquiries and complaints. Ensure a positive guest experience from first contact to confirmation. Maintain accurate guest profiles and reservation details. Ensure all reservations comply with rate codes, contracts, and promotions. Coordinate with Front Office, Sales, and Revenue teams on special requests. Follow reservation procedures, brand standards, and SOPs. Adhere to payment, cancellation, and no-show policies. Ensure data privacy and confidentiality at all times.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management or related field.</li><li>1-2 years of experience in hotel reservations or front office; supervisory experience is an advantage.</li><li>Strong knowledge of PMS (e.g., Opera).</li><li>Excellent communication and customer service skills.</li><li>Strong analytical and organizational abilities.</li><li>Ability to multitask and work under pressure.</li><li>Proficiency with Microsoft Office and reservation-related technologies.</li></ul>
<p>Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:</p><p>Consistently offer professional, friendly and engaging service</p><p>Processing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room key.</p><p>Responsible of all payment types such as cash, checks, debit, credit and all room charges.</p><p>Process all check-outs including resolving any late and disputed charges while ensuring all service standards are followed</p><p>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float</p><p>Handle guest requests, questions and concerns effectively and promptly</p><p>Promote a professional team environment</p><p>Follow department policies, procedures and service standards</p><p>Performs any and all other tasks assigned by management</p><p>Upholds the highest standard of internal and external customer service at all times</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficient in the English Language (verbal & written), second language is an advantage</li><li>Previous working knowledge of Opera is an asset</li><li>Required knowledge of MS Office</li><li>Must be able to handle multiple tasks in a dynamic, fast-paced environment</li><li>Ability to focus attention to guest needs, remaining calm and courteous at all times.</li><li>Strong interpersonal and problem solving abilities</li></ul>
Are you a fresh graduate looking to build a successful career in sales? We are looking for energetic, confident, and motivated individuals to join our team. Responsibilities Make outbound calls to potential customers. Introduce and promote products and services. Understand customer needs and provide suitable solutions. Build positive customer relationships and achieve sales targets. Requirements Fresh graduates are encouraged to apply. Strong communication skills in Arabic & English. Excellent negotiation and persuasion skills. Confident, enthusiastic, and customer-focused personality. Willingness to learn and grow in a fast-paced sales environment. This is a great opportunity to gain valuable sales experience, develop your communication skills, and build a rewarding career.
Job Description – Service Desk Analyst (SDA) Role: Service Desk Analyst Responsibilities Provide first-level IT support to users via phone, email, or chat. Log, track, and resolve IT incidents and service requests. Troubleshoot hardware, software, and network issues. Escalate complex issues to the appropriate support team. Follow ITIL processes for Incident, Request, Change, and Problem Management. Maintain accurate ticket documentation and ensure SLA compliance. Requirements5+ years of experience in IT Service Desk or Technical Support. ITIL Foundation Certification is a plus Experience with ITSM tools such as Service Now, Jira, or Manage Engine. Strong knowledge of Windows, Microsoft 365, Active Directory, and remote support tools. Good troubleshooting, communication, and customer service skills. Bilingual
Job Description – Service Desk Analyst (SDA) Role: Service Desk Analyst Responsibilities Provide first-level IT support to users via phone, email, or chat. Log, track, and resolve IT incidents and service requests. Troubleshoot hardware, software, and network issues. Escalate complex issues to the appropriate support team. Follow ITIL processes for Incident, Request, Change, and Problem Management. Maintain accurate ticket documentation and ensure SLA compliance. Requirements5+ years of experience in IT Service Desk or Technical Support. ITIL Foundation Certification is a plus Experience with ITSM tools such as Service Now, Jira, or Manage Engine. Strong knowledge of Windows, Microsoft 365, Active Directory, and remote support tools. Good troubleshooting, communication, and customer service skills. Bilingual
<p>Job Description Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. Achieve Quality Audit result of 95% and above through consistent documented trainings Keep VIP folders ready for VIP arrivals and All inclusive Arrivals (Reg.-cards, room keys, welcome letter ) Assit and process check in/out for VIPs guests efficiently and professionally. Escort guests to their rooms and conduct Room Orientation. Update guest information into the computer after a complete check in. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Handle issuance of guest room key cards and ensure effective control for guest security. Ensure that all messages, mails and packages are delivered to the guest room. Assist at the Information counter and Business centre & M Lounge as and when assigned. Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. Maintain continuous contact with hotel guests to ensure that any problem or complain are handle efficiently & courteously.</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree in Hotel Management, fresher or a minimum of 1 year experience in a similar role in a 5 star hotel.</p>
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<p><strong>Location:</strong> Doha, Qatar<br><strong>Employment Type:</strong> Full-Time<br><strong>Travel Requirement:</strong> International travel required<br><strong>Salary:</strong> Competitive / Negotiable<br><strong>Start Date:</strong> As soon as possible</p><br><br>Job Summary<p>We are seeking an experienced and professional <strong>Arabic Language Teacher</strong> to provide dedicated Arabic language tuition to an individual and family based in Doha.</p><br><br><p>The primary focus will be teaching <strong>spoken Khaleeji Arabic, with particular emphasis on the Qatari dialect</strong>, developing practical and conversational Arabic for everyday, social and cultural situations.</p><br><br><p>The successful candidate should have a strong understanding of <strong>Qatari language, expressions, pronunciation and local culture</strong>. As the family travels regularly, the teacher must also be comfortable with international travel to ensure continuity of lessons when required.</p><br><br>Key Responsibilities<ul><li>Deliver structured and personalised Arabic lessons.</li><li>Focus primarily on conversational <strong>Khaleeji and Qatari Arabic</strong>.</li><li>Develop lesson plans based on individual proficiency levels and learning objectives.</li><li>Teach Qatari vocabulary, pronunciation, expressions and cultural context.</li><li>Prepare appropriate learning materials and conversational exercises.</li><li>Adapt teaching methods to different learning styles and proficiency levels.</li><li>Monitor progress and adjust lessons accordingly.</li><li>Maintain professionalism, confidentiality and discretion at all times.</li><li>Travel internationally when required to maintain continuity of lessons.</li></ul>Candidate Requirements<ul><li>Fluent/native-level Arabic speaker with a <strong>strong command of the Qatari dialect</strong>.</li><li>Previous experience as an <strong>Arabic Language Teacher or Tutor</strong>.</li><li>Strong understanding of Khaleeji Arabic and Qatari culture.</li><li>Experience teaching Arabic to non-native speakers is highly desirable.</li><li>Excellent communication and interpersonal skills.</li><li>Professional, patient, adaptable and discreet.</li><li>Flexible regarding working arrangements and scheduling.</li><li>Willing and able to travel internationally when required.</li><li>Relevant teaching or Arabic language qualifications preferred.</li></ul>Package<p>A competitive salary and overall package will be offered and is <strong>negotiable depending on the experience and suitability of the successful candidate</strong>.</p><br><br>
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Qualifications:Candidates should possess strong Customer Service and Customer Support skills to handle inquiries and resolve issues effectively. Candidates should possess solid Communication and Interpersonal Skills to interact clearly and respectfully with diverse customers and colleagues. Candidates should possess a focus on Customer Satisfaction, with the ability to manage feedback, support service recovery, and maintain brand standards. Basic computer literacy and familiarity with customer service systems or call center tools are beneficial. Previous experience in customer-facing roles, preferably in retail, hospitality, or quick-service restaurants, is an advantage. Ability to work in shifts, including weekends and holidays, and maintain professionalism in a fast-paced environment. Proficiency in English is required; Arabic language skills are an added advantage.must Must be currently residing in Qatar with a valid QID and transferable sponsorship (if applicable).<br>Core Responsibilities:<br>Handle inbound customer calls professionally in both Arabic and English. Respond to customer inquiries, complaints, and feedback promptly and accurately. Record and track customer cases, ensuring proper follow-up and timely resolution. Coordinate with restaurants and relevant departments to resolve customer concerns. Maintain a high standard of customer service in line with McDonald's Qatar standards. Escalate complex or sensitive cases to the Customer Care Supervisor. Maintain accurate records and prepare basic call and case reports.
Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative, suggesting alternatives that meet guest needs. To develop a close and harmonious working relationship with all hotel departments,To attend hotel events, daily shift briefings and training to improve professional skills.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English & Arabic will be an asset. Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative, suggesting alternatives that meet guest needs. To develop a close and harmonious working relationship with all hotel departments,To attend hotel events, daily shift briefings and training to improve professional skills.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English & Arabic will be an asset. Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!