School Management jobs

Overview The IT Manager is responsible for the day to day operation, reliability, and security of the organization's IT services, infrastructure, and end user technology. The role owns the IT service management framework, the Microsoft 365 and Windows estate, and the corporate network, and is accountable for service levels, change and asset governance, vendor performance, budget, and the continuous improvement of IT operations across all sites.<br>Key Responsibilities Own the ITSM framework end to end, covering incident, request, problem, change, and asset management, and drive measurable improvement in SLA attainment and first contact resolution. Administer and govern the service desk platform (Manage Engine Service Desk Plus), including catalogues, workflows, approval routing, automation, and management reporting. Manage the Microsoft 365 tenant across Exchange Online, Share Point, Teams, Entra ID, and Intune, covering identity, licensing, device compliance, and data protection. Design, operate, and secure the corporate network, including LAN and WLAN, routing and switching, firewalls, VPN, and site to site connectivity across offices. Lead capacity, availability, and lifecycle planning for servers, endpoints, network hardware, and software licences. Define and enforce IT policies, standards, and operating procedures aligned to ISO 27001 controls and the organization's ISMS. Manage the IT budget, vendor contracts, renewals, and supplier performance against agreed service levels. Lead, coach, and develop the IT support and infrastructure team, setting objectives and owning escalation management. Run backup, disaster recovery, and business continuity testing for core systems, and verify recoverability against agreed RPO and RTO targets. Deliver IT projects such as migrations, rollouts, and new office setups on scope, schedule, and budget.<br>Required Skills Technical Skills Strong command of ITSM practice (ITIL) with hands on administration of a service desk platform such as Manage Engine Service Desk Plus. Deep expertise in Microsoft 365 administration, including Exchange Online, Share Point, Teams, Entra ID, Intune, and Defender. Windows Server, Active Directory, Group Policy, and hybrid identity management. Enterprise networking, including TCP/IP, VLANs, routing, switching, wireless, firewalls, and VPN. Endpoint management, patching, and software deployment at scale. Backup, replication, and disaster recovery tooling. Working knowledge of cloud infrastructure (Azure or AWS) and server virtualization. IT asset, configuration, and licence management, including CMDB discipline.<br>Soft Skills Ability to lead a distributed support team and hold vendors accountable to agreed service levels. Clear communication with business stakeholders, translating technical constraints into operational and commercial impact.<br>Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience.6 to 10 years in IT operations, including 3+ years managing an IT team or service desk function. Relevant certifications:ITIL 4 Foundation or Managing Professional Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Azure Administrator Associate (AZ-104) Cisco CCNA or equivalent networking certification

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Lifestyle Operations Manager oversees and coordinates the day-to-day operations of various lifestyle facilities and amenities within a resort, hotel, or community. They are responsible for managing staff, resources, and budgets to ensure the smooth functioning of all lifestyle-related services, such as spa, fitness center, recreational activities, and entertainment venues. Additionally, Lifestyle Operations Managers develop and implement operational policies, procedures, and protocols to uphold quality standards and guest satisfaction. They collaborate with other departments, such as housekeeping, maintenance, and food and beverage, to ensure seamless integration of lifestyle services with overall resort operations. Ultimately, Lifestyle Operations Managers aim to create memorable experiences for guests by providing exceptional service and maintaining a welcoming and enjoyable environment for all lifestyle amenities. </p><br> <br><br><u><b>Job Roles &amp; Responsibilities</b></u> <br><p>Oversee the day-to-day operations of various lifestyle facilities, including spas, fitness centers, recreational areas, and entertainment venues, ensuring smooth and efficient functioning.</p><br> <p>Manage and supervise staff within the lifestyle department, including hiring, training, scheduling, and performance evaluations, to maintain high standards of service delivery.</p><br> <p>Develop and implement operational policies, procedures, and protocols to ensure consistency, quality, and safety across all lifestyle amenities.</p><br> <p>Collaborate with other departments, such as housekeeping, maintenance, and food and beverage, to coordinate resources and services and ensure seamless integration of lifestyle operations with overall resort or hotel operations.</p><br> <p>Monitor and manage budgets, expenses, and revenue streams for lifestyle amenities, identifying areas for cost savings and revenue generation opportunities.</p><br> <p>Conduct regular inspections and assessments of lifestyle facilities and equipment, identifying maintenance needs and implementing corrective actions as necessary.</p><br> <p>Handle guest inquiries, feedback, and complaints related to lifestyle amenities, addressing concerns promptly and professionally to ensure guest satisfaction.</p><br> <p>Develop and implement marketing and promotional strategies to attract guests to lifestyle amenities and increase usage and revenue.</p><br> <p>Stay updated on industry trends, best practices, and new technologies related to lifestyle services, incorporating innovative ideas and improvements into operations.</p><br> <p>Foster a positive and collaborative work environment within the lifestyle department, promoting teamwork, communication, and professional development among staff members.</p><br> <br><br><u><b>Additional Job Roles &amp; Responsibilities</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge</b></u> <br><p>Comprehensive understanding of hospitality industry standards and practices, particularly in the management of lifestyle amenities such as spas, fitness centers, and entertainment venues.</p><br> <p>Strong leadership and management abilities to effectively oversee and coordinate diverse teams of staff, ensuring productivity, morale, and guest satisfaction.</p><br> <p>Proficiency in operational management, including budgeting, scheduling, and resource allocation, to optimize efficiency and effectiveness of lifestyle operations.</p><br> <p>Excellent communication and interpersonal skills to liaise with guests, staff, and other departments, fostering positive relationships and resolving issues promptly and professionally.</p><br> <p>Strategic thinking and problem-solving capabilities to identify opportunities for improvement, implement innovative solutions, and enhance the overall guest experience within lifestyle amenities.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Leadership<br>Marketing and Brand Management L3<br>Product/Service Management L3<br>Quality<br>Resilience<br>Safety Management L3<br>Standards and Procedures L3<br>Vendor Management L3<br>Build High-Performing Teams<br>Provide Direction<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Business Administration or any related field<br><br><br><br> </div>

Job Purpose:We are looking for a results-driven Sales Manager with a strong network in Qatar and a proven track record in sales within corporate hospitality, catering, events, memberships, luxury hotels, or premium food & beverage.<br>Key Responsibilities Develop and execute sales strategies to achieve monthly and annual revenue targets. Identify and develop new business opportunities across the Qatar market. Build and maintain strong relationships with corporate clients and key decision-makers. Manage the complete sales cycle, including prospecting, follow-up, negotiation, and closing. Develop and maintain a strong pipeline of potential clients and business opportunities. Prepare proposals, quotations, and commercial presentations. Collaborate with internal teams to ensure smooth delivery and high customer satisfaction. Monitor sales performance and provide regular reports on revenue, pipeline, and business development activities.<br>Requirements Bachelor’s degree in Business, Hospitality, Marketing, or a related field preferred.5+ years of relevant sales/business development experience. Strong existing corporate network in Qatar. Proven experience in one or more of the following: Corporate Hospitality, Catering, Events, Memberships, Luxury Hotels, or Premium F&B. Demonstrated track record of achieving or exceeding sales/revenue targets. Strong negotiation, communication, presentation, and relationship-building skills. Highly driven, commercially minded, and results-oriented.<br>Key Focus: New Business Development | Corporate Sales | Client Acquisition | Revenue Growth | Qatar Market

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team Lead the partners relations in alignment with the company s management and strategy Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers Execute and supervise the entire sales cycle from quotation to collection Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly Generate sales for the entire product/service line in terms of long-term revenue and profitability Develop and deliver accurate sales forecasts and market development reports in line with business objectives Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary Promote the company and its services within the Region.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s degree in Business Administration, Sales or any other related field. Experience 5 to 7 years of relevant experience. #LI-AA4</p><p></p></section>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily accountable for the management of all Custody Clients as well as the Client management team, which consists of Custody Relationship Managers and a Client Services function. The Senior Manager Custody Client Management and Business Development leads the aforementioned team in order to maintain and grow the Custody Client Portfolio and achiever-determined and pre-approved targets.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Implement strategies and plans to achieve all volume, revenue, and profit targets. Ensure ongoing increase in market share, and sustainable growth rate on the Custody client portfolio. Ensure that the marketing impact and sales activities are maximised through the team’s service delivery Implements KPI’s and best practices Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Responsive to the needs of the potential, new and existing customer base and lead the customer focus initiatives in the QNB Custody department. Define, establish and conduct reviews on procedures for, on boarding, client meetings, business cases, client engagement plans and yearly activities. Owning the common client mailbox, and all other client communication channels and the routines handling client responses according to the agreed SLAs with the clients. Build and maintain strong and effective relationship with the all other related departments and units within QNB to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Responsible for strategically important client relationships engagement. Client targeting and marketing. Develop client sourcing process / framework and implement with target client identification and prioritization approach. Oversee client referral and incentives. Mange client target lists using internal and external sources. Client contact and acquisition. Define and implement client contact approach and guidelines. Define and implement client contact strategies for Relationship Officers without portfolio and their continuous engagements. Manage allocation of target clients to Relationship Managers and Officers. Monitor and maximize sales conversion. Client On-boarding. Responsible for the on boarding process and the continues account maintenance and the regular and enhanced due-diligence process and KYC-documentation routines. Work with Custody Operation teams to ensure the client on-boarding process is managed efficiently according to agreed SLAs. Value of Custody client portfolio. Set and agree on sales targets with all of the team members. Implement client relationship management model. Allocate and manage Relationship Manager and Officer portfolios. Participate in high value client discussions to support Relationship Managers. Work with Head of Product Development and Network Management and External Relations to identify evolving Custody clients’ needs and the product developments process or make connection with the respective product owner(s) within QNB. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Custody client satisfaction. Manage and resolve client issues and proactively feed into business or systems improvement initiatives. Implement strategy to maximize client retention. Oversee and monitor quality of service provided by Custody Relationship Manager and Officers. Monitoring and refinement. Track client acquisition pipeline/produce monthly sales report of the Head of Group Custody. Bring client input to the product developments function. External authority contacts. Contribute to the interaction and problem solving in relation to authorities (QFMA, QCB, QCSD, QE etc.) and internal controlling functions as Internal Audit and Compliance. Report to Head of Group Custody on progress, key metrics, and major issues and risks Manage the Relationship Manager and Officer Team budget. Manage the client acquisition budget. Monitor client workload of Relationship Managers and Officers and recruit new staff as needed. Establish and maintain good relationship with internal functions to ensure excellent service and cross-selling target. Monitor and review staff performance; resolve staff performance issues. Mentor staff and provide sufficient training and career opportunities to support their growth and maximize their productivity. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred. At least 12 years of experience in client management and business development, ideally in a custody banking, investment management or fund administration context. Minimum of 5 years of hands on experience from custody operations. Excellent knowledge of Custody and institutional banking products. Management experience and track record of successful business strategy formulation and implementation. Proven leadership skills in performance monitoring and engagement for staff management.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Project Planning &amp; Execution</p></li></ol><p>· Lead project planning activities including scope, schedule, cost, and resource allocation.</p><p>· Develop and monitor the master construction schedule.</p><p>· Coordinate structural, architectural, and MEP works.</p><p>· Ensure effective sequencing of high-rise activities (foundation, superstructure, façade, MEP, finishing). <br><br></p><ol start="2"><li><p>Budget &amp; Cost Control</p></li></ol><p>· Prepare and manage project budgets.</p><p>· Monitor cash flow and cost forecasts.</p><p>· Review subcontractor payments and variations.</p><p>· Control project expenditures and minimize cost overruns.<br><br>3. Contract &amp; Commercial Management</p><p>· Review contract documents, drawings, and specifications.</p><p>· Manage change orders, claims, and variations.</p><p>· Coordinate with consultants and clients on technical approvals.</p><p>· Ensure compliance with contractual obligations.<br><br>4. Site Management &amp; Coordination</p><p>· Supervise Site Engineers, Construction Managers, and subcontractors.</p><p>· Ensure coordination between:</p><p>o Structural works (core walls, slabs, columns)</p><p>o MEP installation</p><p>o Façade and external works</p><p>o Interior finishing</p><p>· Conduct regular site meetings and progress reviews.<br><br></p><ol start="5"><li><p>Quality Assurance &amp; Control</p></li></ol><p>· Ensure adherence to approved drawings and specifications.</p><p>· Monitor QA/QC implementation.</p><p>· Ensure inspections and testing are completed as required.</p><p>· Maintain high construction standards for high-rise structural integrity.<br><br></p><ol start="6"><li><p>Health, Safety &amp; Environmental Compliance</p></li></ol><p>· Ensure full compliance with HSE regulations.</p><p>· Promote a strong safety culture on site.</p><p>· Monitor implementation of safety plans and procedures.</p><p><br></p><ol start="7"><li><p>Risk Management</p></li></ol><p>· Identify project risks (technical, financial, schedule-related).</p><p>· Develop mitigation plans.</p><p>· Monitor critical path activities.<br><br></p><ol start="8"><li><p>Reporting &amp; Stakeholder Communication</p></li></ol><p>· Provide weekly and monthly progress reports.</p><p>· Communicate with clients, consultants, and senior management.</p><p>· Lead progress meetings and coordination meetings.<br><br><strong><u>JOB LOCATION : DUBAI</u></strong></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications · Bachelor’s Degree in Civil Engineering or Construction Management. · PMP certification (preferred). · 8–15 years of experience in construction. · Minimum 5 years managing mid-rise/high-rise building projects. · Strong knowledge of structural concrete works, tower cranes, lifting operations, and vertical construction sequencing.<br><br>Technical Skills · Project scheduling (Primavera P6 / MS Project) · Budget management · Contract administration · Risk management · Knowledge of local building codes and regulations<br><br>Leadership Competencies · Strong decision-making ability · Excellent communication and negotiation skills · Team leadership and conflict resolution · Ability to manage multiple subcontractors simultaneously<br><br>Key Performance Indicators (KPIs) · On-time project completion · Budget adherence · Safety performance (LTIFR reduction) · Quality compliance rate · Client satisfaction score<br><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and manage the front office team, including reception, concierge, and reservations staff</p><p>Develop and implement strategies to enhance guest satisfaction and operational efficiency</p><p>Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries</p><p>Train and motivate front office staff to deliver high-quality customer service</p><p>Manage guest complaints and resolve issues promptly and professionally</p><p>Coordinate with other departments to ensure seamless guest experiences</p><p>Monitor and optimize front office performance metrics and guest satisfaction scores</p><p>Manage department budgets and control expenses</p><p>Ensure compliance with brand standards and local regulations</p><p>Implement and maintain efficient front office procedures and systems</p><p>Develop and execute revenue management strategies to maximize occupancy and revenue</p><p>Handle VIP guests and special requests with utmost care and attention to detail</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management or related field.</li><li>5+ years of experience in hotel front office operations, including 2+ years in a managerial role.</li><li>Proven leadership skills with the ability to train, motivate, and mentor team members.</li><li>Excellent customer service skills and a passion for delivering exceptional guest experiences.</li><li>Strong financial acumen and experience in budgeting and revenue management.</li><li>Proficiency in Property Management Systems (PMS) and Microsoft Office Suite.</li><li>In-depth knowledge of front office procedures, revenue management principles, and industry best practices.</li><li>Excellent problem-solving, decision-making, and conflict resolution abilities.</li><li>Strong organizational and time management skills.</li><li>Ability to work flexible hours, including nights, weekends, and holidays.</li><li>Multilingual abilities, with fluency in English and Arabic (preferred).</li><li>Adaptability to changing priorities and ability to work well under pressure.</li><li>Strong communication and interpersonal skills to interact effectively with guests, staff, and management.</li></ul><p></p></section>

Job Summary<br><br>We are looking for an experienced Workshop Manager to oversee the day-to-day operations of an industrial workshop, ensuring efficient production, maintenance, manpower utilization, quality, safety, and timely completion of workshop activities. The ideal candidate should have a strong background in fabrication, mechanical works, piping, equipment maintenance, and workshop management, preferably within the Oil & Gas, EPC, or industrial sector.<br><br>Key Responsibilities<br><br>Manage and supervise all daily workshop activities, including fabrication, Mechanical, piping, welding, assembly, and repair works. Plan and allocate manpower, equipment, tools, and materials according to project requirements. Monitor workshop production schedules and ensure timely completion of assigned works. Coordinate with Project Managers, Engineers, Supervisors, QA/QC, HSE, Procurement, and Stores teams. Review drawings, specifications, work orders, and project requirements before commencing workshop activities. Ensure proper utilization and maintenance of workshop machinery, equipment, tools, and facilities. Monitor fabrication and assembly activities to ensure compliance with approved drawings and specifications. Ensure all workshop activities are carried out in accordance with approved procedures, quality standards, and project specifications. Coordinate with QA/QC teams for inspections, testing, documentation, and final acceptance. Ensure strict compliance with company HSE policies and applicable Oil & Gas safety standards. Conduct toolbox meetings and ensure workers follow safe working practices and PPE requirements. Monitor productivity, manpower performance, material consumption, and workshop costs. Identify operational issues and implement corrective actions to improve productivity and efficiency. Coordinate material requirements with the Stores and Procurement departments. Maintain proper records of production, manpower, equipment utilization, material usage, and workshop progress. Prepare regular progress reports and provide updates to management. Supervise and develop workshop supervisors, foremen, technicians, welders, fabricators, fitters, and other personnel. Ensure preventive maintenance of workshop machinery and equipment is carried out as scheduled. Support project execution teams during mobilization, fabrication, installation, shutdown, and maintenance activities as required. Ensure compliance with applicable ASME, API, AWS, ISO, and client/project standards, where applicable.<br><br>Required Qualifications<br><br>Bachelor’s Degree or Diploma in Mechanical Engineering. Minimum 10 years of relevant workshop experience. Previous GCC experience is mandatory, preferably in Qatar. Strong knowledge of workshop planning, fabrication processes, manpower management, and equipment utilization. Good understanding of QA/QC and HSE requirements in industrial and Oil & Gas environments. Ability to read and understand engineering drawings, fabrication drawings, specifications, and project documents. Strong leadership, communication, coordination, and problem-solving skills. Proficiency in MS Office and relevant workshop/project management systems. Ability to manage multiple activities and meet strict project deadlines.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p>Assist in managing the daily operations of the Reservations Department.</p><br></li><li><p>Supervise and support reservation agents to ensure accurate and timely handling of bookings.</p><br></li><li><p>Monitor reservation requests, cancellations, amendments, and special arrangements.</p><br></li><li><p>Ensure all reservations are processed according to hotel standards and procedures.</p><br></li><li><p>Support revenue optimization by monitoring room availability, rates, and restrictions.</p><br></li><li><p>Coordinate with Revenue Management regarding promotions, inventory control, and rate updates.</p><br></li><li><p>Handle guest inquiries, VIP bookings, and complex reservation issues.</p><br></li><li><p>Ensure proper follow-up on guest requests and special occasions.</p><br></li><li><p>Review reservation reports and identify discrepancies or operational concerns.</p><br></li><li><p>Train, coach, and guide reservation team members.</p><br></li><li><p>Ensure compliance with hotel policies, standards, and procedures.</p><br></li><li><p>Maintain effective communication with Front Office, Sales, and other departments.</p><br></li><li><p>Assist in preparing departmental reports and performance updates.</p><br></li><li><p>Support the Reservation Manager during peak periods and operational requirements.</p><br></li></ul> </div>

The Restaurant Manager is responsible for managing the restaurant outlet with a focus on service standards, customer satisfaction, staffing, operational needs, and financial targets.<br>Key Responsibilities:Ensure that the staff deliver the brand promise and always provide exceptional guest service. Ensure that the staff provide excellent service to internal customers in other departments. Observe employee-guest interactions and coach staff in guest service skills as necessary. Ensure that all guest and internal customer complaints and enquiries are handled in a timely, courteous, and efficient manner, following through to ensure problems are resolved satisfactorily. Ensure that the outlet is operated in line with goals to maximize profitability while delivering on the brand promise. Assist the General Manager of Hospitality in preparing the Annual Business Plan and budget for the outlet. Support the General Manager of Hospitality in analyzing outlet business performance to facilitate accurate and meaningful forecasting. Proactively manage outlet financial targets and costs based on key performance indicators. Ensure that the operation complies with company and regulatory policies relating to financial record-keeping and money handling. Actively participate in weekly yield and revenue management meetings, overseeing the appropriate pricing structures to maximize yield and overall profits across the entire operation. Seize marketing and promotional opportunities to raise awareness and drive outlet revenues. Proactively support the General Manager of Hospitality and the Head of Marketing & Communications to implement the Annual Marketing Plan for F&B operations. Manage the outlet, pursuing excellence and quality in all aspects of the operation. Coordinate proactively and collaboratively with consultant-partner organizations to implement restaurant concept and ensure full delivery of brand promise. Ensure that the outlet and surrounding area are always kept clean and organized. Oversee the preparation and implementation of outlet manpower rosters to effectively meet operational needs. Monitor outlet operations, especially during peak business periods, making resourcing adjustments where necessary. Ensure that the operation and its staff flexibly support and collaborate with other departments. Ensure that the staff are up to date with the availability of seasonal and new items on the menu. Collaborate closely with the Head Chef/Executive Chef and team to optimize the outlet’s operation. Monitor and maintain the quality standards of food and beverage products served in the outlet, providing feedback to the Head Chef/Executive Chef and Team where appropriate. Implement quality management and regulatory compliance strategies by ensuring that all internal and international standards are effectively implemented, e.g., HACCP, health and safety standards, etc. Manage inventory, placing orders for supplies as required by operational needs and building good relationships with external suppliers and vendors. Maintain equipment to a high standard, obtaining technical support (as per operational procedures) to fix any equipment malfunctions in a timely manner. Establish clear direction, prioritize tasks, assign, and delegate responsibility, monitor individual performance, provide regular feedback, and take prompt action where necessary. Control costs by ensuring that the outlet operation minimizes waste, spoilage, and breakages. Drive operational profitability by upselling when opportunities to do so arise. Ensure that the operation complies fully with Company’s policies and procedures. Actively participate in F&B management meetings. Support banqueting and other activities as assigned by the General Manager of Hospitality. Perform any other duties assigned by the General Manager of Hospitality as necessary. Encourage and motivate employees, building trust, respect, and cooperation within the team. Ensure that a positive and harmonious work environment is maintained within the operation. Review and approve all HR-related issues ranging from staff personal issues (leaves, loan approvals) to manpower planning. Support the General Manager of Hospitality with the recruitment, selection, and orientation of outlet staff. Oversee the punctuality and appearance of outlet staff, ensuring that the correct uniform is worn and that staff maintain a high standard of personal appearance and hygiene, according to agreed upon grooming standards. Maximize the effectiveness of outlet staff by developing their skills and competencies through appropriate training, coaching, and/or mentoring. Conduct annual performance management reviews for outlet staff and support them in their professional development goals. Plan and implement effective training programs for staff members. Ensure that staff follow all company and local policies, rules, and regulations, including those related to health and safety, security, etc. Attend training sessions when required and keep up to date with industry developments/practices.<br>Qualifications:Degree in hospitality or relevant certification is preferred At least 6 years of relevant experience in the hospitality/restaurant industry<br>Key Attributes:Well-developed computing skills, including the understanding of relevant IT products and software (Microsoft Word, Excel, Power Point, and ERP)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The AI Sales Manager is a results-driven commercial leader responsible for driving revenue growth across PowerMind’s comprehensive portfolio of AI solutions, including high-performance AI compute hardware, cloud infrastructure, AI software platforms, custom machine learning integrations, and digital transformation solutions. This role is responsible for executing the commercial strategy, building and managing high-value relationships with enterprise and public sector clients, and leading a high-performing sales team. The AI Sales Manager bridges commercial opportunities with technical execution, collaborating closely with pre-sales and engineering teams to formulate and close complex, high-impact deals.</p><br><br><br><u><b>Job Responsibilities 1</b></u> <br><p>Lead, mentor, and manage the commercial sales team to achieve and exceed regional and company-wide sales targets.</p><br> <p>Develop and execute comprehensive sales strategies for PowerMind's end-to-end AI portfolio (covering AI compute infrastructure, cloud resources, enterprise AI software, Agentic Solutions and integrated custom solutions).</p><br> <p>Identify, qualify, and close high-value business opportunities in enterprise, industrial, and government sectors.</p><br> <p>Build and maintain deep, long-lasting strategic relationships with C-suite executives, IT decision-makers, and business stakeholders.</p><br> <p>Act as a consultative advisor to clients, mapping their complex business challenges to tailored PowerMind hardware, software, or custom AI solutions.</p><br> <p>Collaborate closely with pre-sales, solutions architects, and engineering teams to scope client projects, draft proposals, and construct winning solution architectures.</p><br> <p>Provide accurate and timely sales forecasts, pipeline analysis, and market trend reports to the senior leadership team.</p><br> <p>Analyze market trends, competitor portfolios, and technological shifts to identify new business opportunities and advise on pricing/positioning.</p><br> <p>Foster and leverage relationships with tier-1 technology vendors, distributors, and cloud partners to expand market reach and enhance solution value.</p><br><br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Broad and strong understanding of AI, machine learning, cloud environments, GPU/HPC hardware, big data, and system integrations.</p><br> <p>Excellent consultative selling skills with the ability to translate technical specifications into measurable business ROI for clients.</p><br> <p>Strong leadership, talent development, and team-building capabilities.</p><br> <p>Exceptional communication, negotiation, and executive presentation skills.</p><br><br><br><u><b>Job Experience</b></u> <br><p>6+ years of experience in B2B technical sales, cloud sales, or software/solution sales management, with a proven track record of exceeding revenue quotas.</p><br> <p>At least 2 years in a leadership or team management capacity, coaching sales representatives to success.</p><br> <p>Demonstrated experience selling complex, multi-stakeholder enterprise deals involving cloud infrastructure (SaaS/PaaS/IaaS), high-performance computing (HPC) hardware, or AI/ML solutions.</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Artificial Intelligence/Machine Learning L4<br>Build High-Performing Teams<br>Client Management L4<br>Commercial Evaluation &amp; Negotiation Support L4<br>Customer Relationship Management L4<br>Leadership<br>Provide Direction<br>Quality<br>Resilience<br>Sales Strategies L4<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Engineering or COMPUTER RELATED FIELD<br>Master's degree in Marketing or Business Administration<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The IT Infrastructure Manager manages the implementation and maintenance of an organization's IT infrastructure to ensure its reliability, availability, and scalability. They are responsible for managing the day-to-day operations of the IT infrastructure, including networks, servers, storage, and data centers. Additionally, they lead the design and deployment of new infrastructure solutions to support business growth and innovation. The IT Infrastructure Manager collaborates with IT teams, vendors, and business units to define infrastructure requirements, develop strategies, and implement solutions that meet the organization's needs. They also manage budgets, resources, and timelines to ensure projects are completed on time and within budget. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and implement IT infrastructure strategies, plans, and roadmaps in alignment with the organization's business objectives and technology goals.</p><br> <p>Oversee the design, implementation, and maintenance of network infrastructure, including LAN, WAN, and wireless networks, to ensure high availability and reliability.</p><br> <p>Manage the deployment and maintenance of server infrastructure, virtualization technologies, and cloud services to support business applications and services.</p><br> <p>Lead the administration and maintenance of storage infrastructure, backup and disaster recovery solutions, and data management practices to ensure data integrity and availability.</p><br> <p>Monitor IT infrastructure performance, capacity, and security, and proactively identify and address issues to minimize downtime and disruptions.</p><br> <p>Collaborate with IT teams, vendors, and business stakeholders to assess infrastructure requirements, evaluate technology options, and make recommendations for infrastructure investments and upgrades.</p><br> <p>Develop and enforce IT infrastructure policies, standards, and procedures to ensure compliance with regulatory requirements and industry best practices.</p><br> <p>Provide leadership and guidance to infrastructure teams, including hiring, training, and performance management, to build a high-performing and motivated team.</p><br> <p>Manage budgets, resources, and timelines for infrastructure projects and initiatives, and ensure projects are delivered on time and within budget.</p><br> <p>Stay abreast of emerging technologies and industry trends in IT infrastructure, and make recommendations for continuous improvement and innovation.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Strong understanding of IT infrastructure principles, architectures, and technologies, including networking, servers, storage, and virtualization.</p><br> <p>Proficiency in infrastructure design, implementation, and maintenance methodologies, with hands-on experience in deploying and managing enterprise-scale infrastructure solutions.</p><br> <p>Knowledge of industry best practices and standards in IT infrastructure management, such as ITIL, COBIT, and ISO 20000.</p><br> <p>Excellent troubleshooting and problem-solving skills to diagnose and resolve complex infrastructure issues efficiently.</p><br> <p>Effective communication and collaboration skills to work with cross-functional teams, vendors, and stakeholders to deliver reliable and scalable infrastructure solutions.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>Leadership<br>Quality<br>Resilience<br>Build High-Performing Teams<br>Provide Direction<br>Computer Operations L4<br>Cyber Security L4<br>Enterprise Architecture,Emerging Technology L4<br>ITIL Capacity Management L4<br>IT Security L4<br>AI Fluency<br><br><br><u><b>Education</b></u> <br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>The Cost Management Analyst is responsible for monitoring, analyzing, and managing institutional costs to ensure financial efficiency, compliance with regulatory requirements, and alignment with organizational policies.</li> </ul><br><ul> <li>Act as the focal point for all cost-related matters within FN</li> <li>Responsible for the daily monitoring, tracking and periodic deliverables of the cost management section.</li> <li>Hold regular meetings with the Head of section and finance controlling manager to keep team informed about the progress on the cost management activities.</li> <li>Prepare annual financial cost management plan and model.</li> <li>Develop procedure for cost management function</li> <li>Contribute and coordinate to develop guidelines for cost planning and modelling.</li> <li>Develop seamless process from financial planning to annual cost budget and lead the preparation of Group consolidate budget / parent / subsidiary Cost Budget.</li> <li>Develop a holistic view of historical and forward-looking cost and inventories balances.</li> <li>Coordinate across budgeting, forecasting, and reporting activities and provide consistency review and quality check of the budget contain and reporting.</li> <li>Drive cross-functional alignment on cost objectives, assumptions, and performance expectations across FN stakeholders</li> <li>Provide financial planning, budgeting, and cost reporting to the Management Team (via the financial reporting and budget/forecasting sections) and other stakeholders.</li> <li>Support strategic decision-making through ADHOC cost analysis and report as required</li> <li>Interact with other departments / sections in obtaining the necessary inputs for the cost budget preparation.</li> <li>Provide monthly cost analysis against budget, gap to potential and prepare monthly cost reporting</li> <li>Provide and perform inventories trends analysis and monthly KPI's</li> <li>Conduct monthly cost and inventories review meetings with key internal stakeholders and managers to challenge variances and provide gap analysis.</li> <li>Drive and monitor cash preservation exercise</li> <li>Coordinate internal and external benchmark exercise to identify cost management opportunities and gap to potential.</li> </ul><br><ul> <li>Bachelor's degree in relevant discipline.</li> <li>3-5 years of relevant professional experience (Fertilizer industry is preferred).</li> <li>Minimum of 5 years' experience working with SAP S4/Hana software.</li> <li>Highly skilled in excel software and PowerPoint</li> <li>Good skills in the power BI tool</li> <li>Good communication and presentation skills</li> <li>Fluent in English Speaking, Reading &amp; Writing.</li> <li>MS Office Application.</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Monthly Rate in QAR Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>8 Hours / 5 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>2 years, renewable</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

<p><br></p><p><b>About the Position</b></p><p>Job Purpose: The Area Manager &amp; Deputy Compliance Officer is responsible for driving the commercial performance and operational excellence of multiple stores while ensuring compliance with company policies, regulatory requirements and internal governance standards. The role combines leadership of retail operations with oversight of compliance, risk management, audits and policy implementation to safeguard the company s reputation, assets, and business objectives.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Retail Operations &amp; Sales</p><ul><li>Manage the overall performance of assigned stores and ensure achievement of sales and productivity targets.</li><li>Monitor daily store operations, customer service standards, visual merchandising, inventory levels, and operational efficiency.</li><li>Review sales reports and key performance indicators (KPIs) and implement action plans to improve business performance.</li><li>Ensure effective stock management, inventory accuracy, and loss prevention.</li><li>Support new store openings, promotional activities, and product launches.</li><li>Conduct regular store visits to ensure consistent implementation of company standards.</li></ul><p>Leadership &amp; People Management</p><ul><li>Lead, coach, and develop Store Managers and retail teams to achieve business objectives.</li><li>Conduct performance reviews and provide ongoing coaching and feedback.</li><li>Identify training and development needs and support succession planning.</li><li>Ensure adequate staffing levels and effective workforce utilization.</li></ul><p>Compliance &amp; Governance</p><ul><li>Assist in implementing and monitoring the Company s compliance framework across all assigned stores.</li><li>Ensure compliance with company policies, SOPs, Qatar Labor Law, health &amp; safety requirements, and applicable regulatory standards.</li><li>Conduct periodic compliance inspections and operational audits.</li><li>Identify compliance risks and recommend corrective and preventive actions.</li><li>Monitor implementation of audit findings and ensure timely closure of corrective actions.</li><li>Maintain accurate compliance records, reports, and supporting documentation.</li></ul><p>Risk Management &amp; Investigations</p><ul><li>Support investigations relating to policy violations, operational irregularities, inventory discrepancies, fraud, or ethical concerns.</li><li>Promote a culture of integrity, accountability, and ethical business practices.</li><li>Assist in identifying operational risks and implementing mitigation measures.</li></ul><p>Customer Experience</p><ul><li>Ensure delivery of exceptional customer service across all stores.</li><li>Resolve escalated customer complaints professionally and promptly.</li><li>Monitor customer feedback and implement service improvement initiatives.</li></ul><p>Reporting</p><p>Prepare and submit periodic reports covering:</p><ul><li>Sales performance</li><li>Store operational performance</li><li>Compliance inspections</li><li>Audit findings</li><li>Inventory and shrinkage</li><li>Staff productivity</li><li>Customer satisfaction</li><li>Risk and compliance updates</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Achievement of Sales and Profit Targets</li><li>Store Operational Audit Score ( 95%)</li><li>Compliance Audit Score ( 95%)</li><li>Inventory Accuracy</li><li>Shrinkage within Company Target</li><li>Customer Satisfaction / Mystery Shopper Results</li><li>Timely Closure of Audit and Compliance Findings</li><li>Employee Productivity and Performance</li><li>Staff Training Completion</li><li>Regulatory Compliance with Zero Major Violations</li></ul><p>Qualifications &amp; Experience</p><ul><li>Bachelor s Degree in Business Administration, Retail Management or a related discipline.</li><li>7 10 years of experience in luxury retail, perfumes, cosmetics retail.</li><li>Minimum 3 years in a multi-store management role.</li><li>Experience in compliance, internal audit, governance, or operational controls is preferred.</li><li>Strong knowledge of retail operations and applicable Qatar labor and commercial regulations.</li></ul><p>Competencies</p><ul><li>Retail Operations Management</li><li>Sales &amp; Business Development</li><li>Leadership &amp; Team Development</li><li>Compliance &amp; Corporate Governance</li><li>Risk Assessment &amp; Internal Controls</li><li>Inventory &amp; Loss Prevention</li><li>Customer Relationship Management</li><li>Financial &amp; Commercial Acumen</li><li>Problem Solving &amp; Decision Making</li><li>Communication &amp; Negotiation Skills</li><li>Report Writing &amp; Analytical Skills</li><li>High Integrity, Accountability, and Confidentiality</li></ul><p>Authority</p><p>The position is authorized to:</p><ul><li>Monitor operational and compliance standards across assigned stores.</li><li>Recommend corrective actions to improve business and compliance performance.</li><li>Escalate significant operational or compliance risks to senior management.</li><li>Coordinate with HR, Finance, Internal Audit, Legal, and Store Management to ensure effective implementation of company policies and operational excellence.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Business Administration, Retail Management or a related discipline.</li><li>7 10 years of experience in luxury retail, perfumes, cosmetics retail.</li><li>Minimum 3 years in a multi-store management role.</li><li>Experience in compliance, internal audit, governance, or operational controls is preferred.</li><li>Strong knowledge of retail operations and applicable Qatar labor and commercial regulations.</li></ul>

<p>We Are Accenture Song helps organizations create growth through meaningful customer experiences, intelligent marketing, and innovative digital products. We bring together creativity, data, technology, and strategy to help clients build relevant experiences at speed and scale.</p><p>The Work As an Experience Transformation Senior Manager, you will lead customer-centric transformation initiatives that improve customer engagement, brand experience, and business performance.</p><ul><li>Defining customer experience transformation strategies</li><li>Leading end-to-end customer journey redesign initiatives</li><li>Driving digital marketing and personalization programs</li><li>Facilitating customer insight and service design workshops</li><li>Managing complex client engagements and delivery teams</li><li>Identifying opportunities for business growth and innovation</li><li>Collaborating with strategy, technology, and data teams</li><li>Leading executive-level stakeholder discussions</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree</li><li>10+ years of experience in customer experience, marketing transformation, consulting, or digital strategy</li><li>Experience leading customer journey and experience transformation projects</li><li>Strong presentation and stakeholder management skills</li><li>Experience managing multidisciplinary teams</li><li>Bonus Points If You Have Experience with CRM, Adobe, Salesforce, or marketing technology platforms</li><li>Design Thinking certification</li><li>Experience within consulting organizations</li></ul>

Contract Administrator – Oil & Gas Upstream Purpose:Administer and manage upstream oil & gas contracts to ensure contractual compliance, commercial protection, and efficient project execution. Key Responsibilities:Administer drilling, well services, EPC, operations, maintenance, and consultancy contracts. Monitor contractor performance, deliverables, and compliance with contract terms. Review and process variations, change orders, claims, and extensions of time. Support tendering activities, commercial evaluations, and contract negotiations. Maintain contract records, correspondence, and contractual documentation. Coordinate with Procurement, Legal, Finance, Operations, and Project teams. Identify and mitigate contractual and commercial risks. Assist in dispute resolution and contract closeout activities. Qualifications:Bachelor's Degree in Engineering, Business Administration, Law, Quantity Surveying, or related field. Experience:6+ years of contract administration experience in the upstream oil & gas sector. Strong experience in drilling, production, EPC, and field operations contracts. Knowledge of contract management, claims, and commercial negotiations. Skills:Strong contract administration and commercial acumen. Excellent negotiation and stakeholder management skills. Knowledge of FIDIC and oil & gas contract forms. Proficiency in SAP, Oracle, or similar contract management systems. Strong communication and analytical skills.

Lead on delivery of the marketing roadmap with impeccable go to market execution involving cross-functional teams. With rigorous commercial understanding of acquisition triggers, usage behaviours, revenue & margin of the value seekers base – fully accountable to take necessary immediate actions to utilize an emerging marketing opportunity or clear a foreseen risk. <br><br>Monitor churn trends and drivers of the customer segment, working cross-functionally to design and optimize retention offers, customer engagement initiatives, and proactive save actions. <br><br>Manage and ensure to come up with end-to-end marketing roadmap composed of ATL & BTL campaigns, new portfolios and tariffs, and customer experience differentiators <br><br>Manage performance of the customer segment in specific and the overall consumer business in general using thorough analytical skills and maintaining/creating performance reports and dashboards. <br><br>Responsible for the NPS and satisfaction results of the customer segment – accordingly accountable for designing and implementing plans (short term or long term) to rectify a NPS position if needed. <br><br>Manage Home product portfolio and Lifecyle for Fibre, 5G and 4G products, including proposition design, approvals, GTM implementation, performance monitoring and proposition improvement. <br><br>Provide timely and adequate management reporting to ensure that the core metrics scorecard is visible, and performance is in line. Perform any additional project, task or activities assigned/delegated by the Line Manager. <br><br>Bachelor’s degree in marketing or equivalent <br><br>Senior marketer with 10 years of relevant and in-depth experience in bringing to life major commercial campaigns. <br><br>In-depth experience in influencing cross-functionally against the delivery of a go-to-market plan. <br><br>Marketing experience with strong communication and senior management handling experience. <br><br>Must have experience in stakeholder management <br><br>Must have Analytical skills - manage & understand large sets of data.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and highly motivated Store Manager to lead our new flagship outlet in Doha, Qatar. This role oversees all daily operations across retail, events, and corporate services while working at the forefront of an international team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li><p><strong>Minimum 5 years of experience</strong> in retail sales, events, catering, or hospitality;</p></li><li><p>Experience in Floristry is an advantage, but not a must.</p></li><li><p><strong>Fluent English</strong>, both spoken and written;</p></li><li><p><strong>Organized and detail-oriented</strong>, with at least <strong>3 years of experience in staff and team management</strong>.</p></li><li><p>Proven experience in <strong>event management</strong> (with or without floral components), supported by <strong>verifiable references</strong>.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>A leadership position in a <strong>brand-new outlet in Doha, Qatar</strong>, with full responsibility for retail operations, event services, and corporate business.</p></li><li><p><strong>Highly competitive compensation</strong>, comprehensive benefits, <strong>paid home-country flights</strong>, and <strong>25 days of annual leave</strong>.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Multi Branch Manager is to oversee and manage the operations of multiple entertainment branches within a region or Company. They are responsible for ensuring the successful implementation of business strategies, driving revenue growth, and maintaining high levels of customer satisfaction across all branches. Additionally, they oversee branch managers, providing guidance, support, and direction to ensure consistent performance and adherence to Company standards. The Entertainment Multi Branch Manager also develops and implements operational policies and procedures, monitors financial performance, and analyzes market trends to identify opportunities for expansion and improvement.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Developing and implementing sales plans</p><br> <p>Conducting regular sales and operations meetings</p><br> <p>Briefing employees on current sales goals, promotions, and other relevant information</p><br> <p>Organizing marketing activities and events for the branch</p><br> <p>Increasing brand awareness for the Company within the community</p><br> <p>Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback</p><br> <p>Resolving customer problems as needed</p><br> <p>Complying with all applicable laws and regulations</p><br> <p>Assessing market conditions and identifying opportunities</p><br> <p>Drafting forecasts and business plans</p><br> <p>Managing budgets, allocating branch funds, and defining financial objectives</p><br> <p>Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals</p><br> <p>Adhering to high ethical and professional standards</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Comprehensive understanding of the entertainment industry, including trends, customer preferences, and operational requirements.</p><br> <p>Strong leadership and management skills to effectively oversee multiple branches, delegate tasks, and inspire teams to achieve goals.</p><br> <p>Excellent communication and interpersonal abilities to collaborate with branch managers, staff, and stakeholders, fostering a cohesive and productive working environment.</p><br> <p>Financial acumen to analyze budgets, revenue reports, and financial statements, making strategic decisions to optimize profitability and performance.</p><br> <p>Problem-solving skills to address operational challenges, adapt to changing circumstances, and implement innovative solutions to enhance the overall customer experience.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Entertainment Management L3<br>Quality and Safety L3<br>Budgeting L3<br>Agility<br>Task and Project Planning L3<br>AI Fluency<br>Guest Relations L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Business Administration<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span><u>THE ROLE:</u></span></strong></p><br><br><p><span>Campaign Manager will be the one point contact between Partner &amp; MetLife. He / she will oversee all aspects of day to day management and ongoing coordination. &nbsp;They are also responsible for creating and managing campaign budget and have good interpersonal &amp; organizational skills</span></p><br><br><ul><li>Critical Performance Criteria – End to End campaign management&nbsp;</li><li>Where do they Sit in the Organization – One point&nbsp;of contact between MetLife &amp; Sponsor</li></ul><br><p><span><strong>Key Relationships:&nbsp;</strong></span></p><br><br><p><span>Reports to: Sr. Sales Manager</span></p><br><br><p><span>Key Relationships: Non PPA Partnerships</span></p><br><br><p><span>Other Key Stakeholders: Gulf &amp; EMEA Team &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><br><br><br><p><span><strong>Key Responsibilities:</strong>&nbsp;</span></p><br><br><ul><li>Core Expertise in Operations, Vendor Management, Client Relationship &amp; end to end sales process</li><li>Campaign Planning&nbsp;<ol><li>Customer Segmentation</li><li>Product Sequencing</li><li>Persistency</li></ol></li><li>Forecasting, Planning &amp; managing current &amp; future campaigns</li><li>Campaign Profitability / P&amp;L management</li></ul><br><br><p><span><strong>Other Responsibilities:</strong></span></p><br><br><ul><li>Manage all DM campaigns operating through bank call centers</li><li>Daily Reporting.</li><li>Reports to be sent in the approved template</li><li>Correctness to be ensured</li><li>Handle &amp; resolve escalations from call center agents, TL’s and customers.</li><li>Provide On Job training for agents and ensure they are competent enough in delivering sales numbers.</li><li>Monitor random calls to improve call quality and keep service quality levels up to MetLife Standards.</li><li>Provide escalation Metrics for customer complaints and maintain TAT’s.</li><li>Proactively act in facilitating sales, service, operations efficiency and customer satisfaction.</li><li>Work closely with partners to ensure smooth &amp; seamless operations process.</li><li>Salesforce engagement</li><li>Sales Contest</li><li>Training</li></ul><br><br><p><span><strong><u>CANDIDATE QUALIFICATIONS:</u></strong></span></p><br><br><p><span><strong>Business Knowledge/Technical Skills:&nbsp;</strong></span></p><br><br><ul><li>Strong campaign management background with the below credentials</li></ul><br><ol><li>Banking / Insurance background</li><li>Extensive experience in driving and motivating team to achieve targets with strong negotiation skills</li><li>Client Relationship</li><li>Campaign Management</li><li>Strong Interpersonal Skills</li><li>Manage sponsor relationship strategically based on business requirements<ul><li>Strong insight of financial industry, should be able to interpret and prepare strategic presentations</li><li>Set bold aspirations and clear vision for relationship</li><li>Set and execute a sponsor relationship strategy that defines which issues to focus &amp; which opportunities to pursue</li><li>Ensure financial success &amp; monitor quality</li><li>5-10 years of experience with insurance &amp; banking industry.</li><li>Candidate to be a graduate or post-graduate</li></ul></li></ol><br><br><p><span><strong>Leadership Competencies:</strong>&nbsp;</span></p><br><br><ul><li><strong>Thinks Strategically –</strong> Sets goals &amp; direction aligned to the company’s strategy, predict future and plan accordingly.</li><li><strong>Motivates People</strong> – Motivate people at all levels through continuous engagement strategies.</li><li><strong>Explicit communication skills</strong> - Effective communication skills which will help to have a clear understanding of the strategies and the deliverables.</li><li><strong>Seizes Opportunity</strong> - Seeks new opportunities /new segments and ways to create a perennial source for business generation.</li><li><strong>Focuses on Customers</strong> - Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.</li><li><strong>Drives Results&nbsp;</strong>- Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.</li></ul><br><br> <br><br> </div>