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<ul><li><p>Develop and execute sales strategies to achieve revenue and business targets.</p></li><li><p>Identify and generate new business opportunities across public and private sector accounts.</p></li><li><p>Build and maintain strong relationships with enterprise customers and key decision-makers.</p></li><li><p>Sell IT Consulting, Cybersecurity, Information Security, and related professional services.</p></li><li><p>Manage the complete sales cycle from prospecting and qualification to proposal, negotiation, and closure.</p></li><li><p>Build and maintain a healthy, accurate sales pipeline and provide reliable forecasts through Salesforce CRM.</p></li><li><p>Understand customer business and security requirements and coordinate with presales/technical teams to develop suitable solutions.</p></li><li><p>Lead customer presentations, solution discussions, proposals, RFPs, RFQs, and tender responses.</p></li><li><p>Develop account plans and identify cross-selling and up-selling opportunities.</p></li><li><p>Establish strategic partnerships and expand the company's presence across relevant market segments.</p></li><li><p>Monitor market trends, competitors, customer requirements, and emerging cybersecurity opportunities.</p></li><li><p>Consistently achieve or exceed assigned sales targets.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 5 years of experience in IT Services, Technology, or Consulting Sales.</p></li><li><p>Minimum 2-3 years of experience in Cybersecurity / Information Security services sales preferred.</p></li><li><p>Bachelor's Degree in IT, Computer Science, Cybersecurity, or a related field, PG is preferred.</p></li><li><p>Mandatory experience in selling IT Consulting / IT Services.</p></li><li><p>Mandatory Qatar market experience.</p></li><li><p>Proven track record of achieving sales targets and developing new business.</p></li><li><p>Experience selling professional services such as Cybersecurity, Information Security, OT Security, Penetration Testing, GRC, Managed Security Services, Business Continuity, or related consulting services.</p></li><li><p>Strong enterprise relationships and professional network within Qatar/GCC.</p></li><li><p>Experience using Salesforce CRM.</p></li><li><p>Valid Qatar/GCC driving license is mandatory.</p></li></ul><br><p><strong>Core Competencies</strong><br></p><ul><li><p>Consultative and solution-oriented selling.</p></li><li><p>Strong business development and account management skills.</p></li><li><p>Excellent understanding of the IT and Cybersecurity services marketplace.</p></li><li><p>Strong negotiation, presentation, communication, and interpersonal skills.</p></li><li><p>Ability to engage effectively with CXO, IT, Cybersecurity, Risk, Compliance, and Procurement stakeholders.</p></li><li><p>Strong account planning and pipeline management capabilities.</p></li><li><p>Ability to identify customer requirements and translate them into appropriate solutions.</p></li><li><p>Strong commercial acumen and deal-closing ability.</p></li><li><p>Self-driven, proactive, and target-oriented.</p></li><li><p>Ability to work independently while collaborating effectively with presales and delivery teams.</p><br></li></ul><p><strong>Key Performance Areas</strong><br></p><ul><li><p>Revenue and sales target achievement.</p></li><li><p>New customer acquisition and business development.</p></li><li><p>Sales pipeline growth and conversion.</p></li><li><p>Enterprise account development.</p></li><li><p>Deal closure and improved sales hit ratio.</p></li><li><p>Cross-sell and up-sell revenue.</p></li><li><p>Strategic partnerships and market expansion.</p></li><li><p>Customer relationship development and retention.</p></li><li><p>Accurate Salesforce reporting and sales forecasting.</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Guest Service Agent is responsible to ensure exceptional guest experiences by providing friendly and efficient customer service throughout their stay at a hospitality establishment, such as a hotel or resort. They serve as the primary point of contact for guests, assisting with check-in and check-out procedures, handling inquiries and requests, and addressing any concerns or issues promptly and professionally. Guest Service Agents also provide information about hotel amenities, local attractions, and dining options, and may coordinate services such as transportation, luggage assistance, and room upgrades. Overall, their role is to create a welcoming and comfortable environment for guests and ensure their needs are met to enhance their overall satisfaction. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Greet guests upon arrival and assist with check-in procedures, including verifying identification, processing payments, and issuing room keys.</p><br>
<p>Handle guest inquiries, requests, and complaints promptly and courteously, providing accurate information and resolving issues to ensure guest satisfaction.</p><br>
<p>Provide information about hotel amenities, local attractions, and dining options, assisting guests in making arrangements and reservations as needed.</p><br>
<p>Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests, such as room service, housekeeping services, and maintenance repairs.</p><br>
<p>Maintain a neat and organized front desk area, including stocking supplies, updating guest information, and ensuring cleanliness and orderliness at all times.</p><br>
<p>Process check-outs efficiently, reviewing charges, collecting payments, and issuing invoices or receipts as required.</p><br>
<p>Handle incoming phone calls, emails, and faxes, directing inquiries to the appropriate departments or personnel and taking messages as necessary.</p><br>
<p>Uphold hotel policies and procedures, including security measures, confidentiality guidelines, and health and safety protocols, to ensure a safe and secure environment for guests and staff.</p><br>
<p>Assist with administrative tasks, such as updating guest records, filing paperwork, and preparing reports for management as needed.</p><br> <p>Continuously strive to exceed guest expectations, anticipate their needs, and provide personalized service to enhance their overall experience during their stay.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Understanding of hospitality industry standards, including hotel operations, guest service principles, and standard procedures for check-in, check-out, and guest assistance.</p><br>
<p>Excellent verbal and written communication skills to interact effectively with guests, colleagues, and management, conveying information clearly and courteously.</p><br>
<p>Strong customer service skills to provide personalized assistance, address guest inquiries and concerns, and exceed guest expectations in a professional and friendly manner.</p><br>
<p>Keen attention to detail to accurately process guest information, handle reservations, and ensure that guest preferences and special requests are accommodated.</p><br>
<p>Ability to think quickly and effectively resolve guest issues or complaints, demonstrating resourcefulness and a proactive approach to guest satisfaction.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Equipment Management L1<br>Quality<br>Event Planning L1<br>Quality and Safety L1<br>Guest Relations L1<br>Agility<br>Leadership<br>AI Fluency<br>Entertainment Management L1<br><br><br><u><b>Education</b></u>
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<p>Under the general guidance of the Director of Food & Beverage or any other authorized by the management, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Doha Vision.</p><p>How your day looks like:</p><p>Provide friendly, courteous, and professional service at all times</p><p>Ensure good communication with Management</p><p>Maintain complete knowledge of all menu items</p><p>Prepare and check tables before service</p><p>Clear and reset tables</p><p>Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest</p><p>Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times</p><p>Ensure that all cleaning duties are completed in allocated times to the Company standards</p><p>Complete all opening and closing procedures</p><p>Must be proficient in effective and efficient table maintenance</p><p>Be assertive and attentive at ALL times</p><p>Have thorough knowledge of all product and service procedures</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Ability to focus on guest needs, remaining calm and courteous at all times</li><li>Previous work experience in a restaurant/food and beverage setting</li><li>Flexibility with shifts of the outlet dependent on business demands</li></ul>
<p>JOB PURPOSE / OBJECTIVE
Overall responsibility to ensure Heat Ventilation and Air Conditioning (HVAC) and lighting systems are maintained and upgraded as required for Mesaieed.? Responsible to initiate and follow up on the necessary improvement HVAC and Lighting Projects.??
KEY ACCOUNTABILITIES
Routine Duties
Ensure Preventive Maintenance of all HVAC / Lighting equipment is performed and report issues to the superintendent
Carry out all assessment of job plan including JSA, review and acknowledge drawings, understands recommendations, review spares.
Implement routine and unplanned maintenance activities in compliance with Life Critical Procedures, Tenets of Operations, plant policies and procedures, Standard Maintenance Procedures (SMPs) and Job Safety Analyses (JSAs).
Ensure that equipment maintenance / overhauling of specific equipment are in accordance with all relevant standard maintenance procedure, Original Equipment Manufacture (OEM) manual to facilitate maximum reliability, availability and safety of the equipment.
Ensure that the spares parts used are maintained and available.?
Coordinate with ERG, production, safety, technical departments from reliability, QA /QC point of view related to mechanical.
Act as the Designated Site Representative (DSR) for applicable contractors to ensure the safety of the contractor on site.
Takes initiative to identify and implement areas for improvement in HVAC & Lighting.
Support emergency planned SD’s and TA related maintenance activities.
Lead troubleshooting efforts and recommend solutions and efforts to identify and resolve the root cause of failures /incidents.?
Review preventive / Corrective maintenance (PM/CM) checklists as required.
Implement and complete follow up action items from Action tracker/ Reliability improvement team recommendations / QSAFE action items in timely manner.
Identify spare parts requirements / material required for equipment overhauling / repairs.
Use SAP functionality to plan and execute the scheduled jobs.
Take part in Internal/External & field audits as assigned and to complete audit action items before due dates.
Inspect incoming equipment spares / material in material warehouse by using of relevant technical document like OEM manual/drawing etc.
Support project teams on reviewing HVAC and light projects designs / drawings.?? Act as DSR and/or Project Owner for these projects as required.
Conduct daily toolbox meetings as required.?
?
4.2 KEY ACCOUNTABILITIES
Policies, Systems, Processes and Procedures
Contribute to the identification of opportunities for the continuous improvement of Maintenance Department’s systems, policies, processes, and practices taking into account ‘international leading practices’ in order to improve productivity and operational efficiency.
Quality, Health, Security, Safety and Environment
Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Section to guarantee employee safety and delivery of high-quality products/services.
Share the safety aspects of the organization like safety alerts, circulars, policy changes and medical circulars.
Adhere to and follow all company safety policies, procedures, and Tenets of Operation.
Understand the concept of Proactive safety and take personal responsibility to eliminate at risk behaviours and conditions in order to positively contribute to overall goal of zero incidents.
Understand the Q-Safe process and actively participates in accordance with expectations.
Actively Participate toolbox meetings and MSCM meetings as required.
Reporting
Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies, and standards.
Follow up metrics for employee safety performance and to achieve departmental KPI.
Qatarization
Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only.</p><p>QUALIFICATIONS & EXPERIENCE
Education
Required: 2 years Diploma of relevant field.
Preferred: Bachelor’s degree in Engineering or relevant Technical degree.
Experience
Required: 3-5 years of experience in HVAC.
Preferred: Experience in Petrochemicals Industry
Languages
Required: English- proficient.
Preferred?:Arabic- working knowledge
WORKING RELATIONSHIPS
Internal
Production Department, Technical Department, Facilities Management, ERG, Projects, HSE Departments, Materials Department, Commercial Group
External
Vendors, Contractors, and Subcontractors</p>
Additional Information Ticket Restaurant<br><br>Job Number 26122352<br><br>Job Category Food and Beverage & Culinary<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Asegurar que el personal trabaje como equipo a fin de garantizar un servicio óptimo y que se satisfagan las necesidades de los huéspedes. Inspeccionar el aseo personal y la vestimenta del personal y rectificar cualquier deficiencia. Cumplir con las tareas de apertura y cierre, como organizar las provisiones y los instrumentos necesarios, limpiar todo el equipo y las áreas, cerrar las puertas con llave, etc. Inspeccionar la organización, limpieza y utilización del método FIFO en las áreas de depósito. Completar los inventarios programados y abastecer y pedir las provisiones necesarias. Controlar la disponibilidad de asientos, el servicio, la seguridad y el bienestar de los huéspedes en los comedores. Realizar las órdenes de trabajo para las reparaciones de mantenimiento. Asistir a la gerencia en la contratación, capacitación, organización, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados; y servir como ejemplo y primer punto de contacto del proceso de "Garantía de tratamiento justo y política de puertas abiertas".<br><br>Cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones; completar la capacitación y certificaciones sobre seguridad. Asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y profesionales. Mantener la privacidad de la información propiedad de la compañía; proteger sus bienes. Apoyar a todos los compañeros de trabajo y tratarlos con dignidad y respeto. Dar apoyo al equipo para alcanzar metas comunes. Cumplir las expectativas y los estándares de aseguramiento de la calidad. Mover, levantar, transportar, empujar, arrastrar y colocar objetos con un peso inferior a 50 libras (22,50 Kg) o su equivalente sin asistencia. Estar de pie, sentarse o caminar durante períodos prolongados o durante el turno de trabajo completo. Leer y verificar visualmente información en varios formatos (por ejemplo, las letras menudas). Inspeccionar visualmente herramientas, equipos o máquinas (por ejemplo, para identificar defectos). Agarrar, dar vuelta y manipular objetos de varios tamaños y pesos, lo que requiere habilidades motrices finas y buena coordinación entre las manos y los ojos. Alcanzar por encima de la cabeza y debajo de la rodillas, incluso agacharse, girar la cintura, arrastrar e inclinarse. Moverse por espacios angostos, confinados o elevados. Subir y bajar escalinatas y/o rampas de servicio. Acoger y reconocer a todos los huéspedes de acuerdo con las normas de la compañía. Hablar con otras personas usando un lenguaje claro y profesional; contestar las llamadas telefónicas usando la etiqueta apropiada. Escuchar y responder apropiadamente a los problemas de otros empleados. Hablar con otras personas usando un lenguaje claro y profesional. Efectuar otras tareas de trabajo razonables solicitadas por sus supervisores.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:Al menos 2 años de experiencia laboral afín.<br><br>Experiencia como supervisor:Al menos 1 año de experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>En Le Méridien, nos inspiramos en la era de los viajes glamurosos y celebramos cada cultura con el espíritu claramente europeo de disfrutar de la buena vida. Nuestros huéspedes son curiosos y creativos, aficionados a la cultura cosmopolita que aprecian momentos de conexión y relajación para disfrutar del destino. Brindamos un servicio auténtico, elegante y memorable junto con experiencias que inspiran a los huéspedes a deleitarse con la buena vida. Estamos buscando personas curiosas y creativas para unirse al equipo. Si te gusta conectar con huéspedes de ideas afines y deseas crear experiencias memorables, te invitamos a consultar las oportunidades de empleo de Le Méridien. Al unirte a Le Méridien, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Additional Information<br><br>Job Number 26119691<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Asegurar que el personal trabaje como equipo a fin de garantizar un servicio óptimo y que se satisfagan las necesidades de los huéspedes. Inspeccionar el aseo personal y la vestimenta del personal y rectificar cualquier deficiencia. Cumplir con las tareas de apertura y cierre, como organizar las provisiones y los instrumentos necesarios, limpiar todo el equipo y las áreas, cerrar las puertas con llave, etc. Inspeccionar la organización, limpieza y utilización del método FIFO en las áreas de depósito. Completar los inventarios programados y abastecer y pedir las provisiones necesarias. Controlar la disponibilidad de asientos, el servicio, la seguridad y el bienestar de los huéspedes en los comedores. Realizar las órdenes de trabajo para las reparaciones de mantenimiento. Asistir a la gerencia en la contratación, capacitación, organización, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados; y servir como ejemplo y primer punto de contacto del proceso de "Garantía de tratamiento justo y política de puertas abiertas".<br><br>Cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones; completar la capacitación y certificaciones sobre seguridad. Asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y profesionales. Mantener la privacidad de la información propiedad de la compañía; proteger sus bienes. Apoyar a todos los compañeros de trabajo y tratarlos con dignidad y respeto. Dar apoyo al equipo para alcanzar metas comunes. Cumplir las expectativas y los estándares de aseguramiento de la calidad. Mover, levantar, transportar, empujar, arrastrar y colocar objetos con un peso inferior a 50 libras (22,50 Kg) o su equivalente sin asistencia. Estar de pie, sentarse o caminar durante períodos prolongados o durante el turno de trabajo completo. Leer y verificar visualmente información en varios formatos (por ejemplo, las letras menudas). Inspeccionar visualmente herramientas, equipos o máquinas (por ejemplo, para identificar defectos). Agarrar, dar vuelta y manipular objetos de varios tamaños y pesos, lo que requiere habilidades motrices finas y buena coordinación entre las manos y los ojos. Alcanzar por encima de la cabeza y debajo de la rodillas, incluso agacharse, girar la cintura, arrastrar e inclinarse. Moverse por espacios angostos, confinados o elevados. Subir y bajar escalinatas y/o rampas de servicio. Acoger y reconocer a todos los huéspedes de acuerdo con las normas de la compañía. Hablar con otras personas usando un lenguaje claro y profesional; contestar las llamadas telefónicas usando la etiqueta apropiada. Escuchar y responder apropiadamente a los problemas de otros empleados. Hablar con otras personas usando un lenguaje claro y profesional. Efectuar otras tareas de trabajo razonables solicitadas por sus supervisores.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:Al menos 2 años de experiencia laboral afín.<br><br>Experiencia como supervisor:Al menos 1 año de experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>En Westin, nos comprometemos a empoderar a los huéspedes para que recuperen el control y mejoren su bienestar cuando más lo necesitan mientras viajan, asegurándonos de que lleguen a ser la mejor versión de sí mismos. Para lograr nuestra misión de convertirnos en la marca de bienestar destacada en el sector hotelero, necesitamos empleados apasionados y comprometidos para hacer realidad los programas únicos de la marca. Queremos que nuestros empleados adopten sus propias prácticas de bienestar tanto dentro como fuera del hotel. Eres el candidato ideal de Westin si eres apasionado, activo y te enorgulleces de cómo mantienes tu bienestar, además de ser optimista y aventurero. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
<p>The Doha Institute for Graduate Studies (DI) was founded in Qatar in 2015 as a Doha-based independent institution of higher education. The Institute offers MA and PhD programs in two schools: the School of Social Sciences and Humanities and the School of Economics, Administration and Public Policy. The Institute adopts a student-centred approach to learning, promotes interdisciplinary research, and uses Arabic as the primary language of instruction, with fluency in English a requirement. DI aims to graduate researchers and practitioners who can advance knowledge and better the human condition, while upholding the highest scientific, professional, and ethical standards. It provides advanced leadership-focused training that emphasizes the competencies necessary to satisfy the region's needs in sustainable development and intellectual advancement. The Institute upholds the guiding principles of academic freedom and emphasizes the values of integrity and professionalism.</p><p>Doha Institute for Graduate studies launched the MA in Human Rights in 2020 as a two-year master's degree whose academic content combines between law and the different fields of social sciences and humanities. This program aims to provide students with a high-quality education concerning different themes in human rights and international human rights law, develop Arab expertise in the field of human rights , and equip graduates with the necessary analytical skills to engage in basic research and apply it to solve a range of dilemmas and examine existing gaps in knowledge. It also aims to contextualise human rights, historically and politically in order to address the challenges and issues that exist in the Arab region, particularly the Gulf countries, and work towards establishing critical and suitable theories, interpretations, and policies.</p><p>The Doha Institute for Graduate Studies invites applications for a full-time faculty position in the Master's Program in Human Rights at the rank of Assistant/Associate/Full Professor. The successful candidate will be expected to assume their appointment in August 2027. The successful candidate should have a strong academic background in Human Rights, with demonstrated expertise in the human rights context of the Arab region. This includes a solid understanding of legal systems, human rights conditions, and the political and social challenges facing the region. The candidate will be expected to teach graduate-level courses, particularly in International Humanitarian Law and International Criminal Law, and should have experience in curriculum development and course design. They will also be expected to supervise master's theses and contribute to the continued development of the program's academic and research environment.</p><h2>Main Responsibilities:</h2><ul><li>Deliver graduate level courses.</li><li>Supervise master's and doctorate students in the program while actively engaging in the academic life of DI.</li><li>Publish research in specialized and related fields in leading refereed / peer reviewed journals and/or reputable academic publishing houses.</li><li>Undertake administrative responsibilities and contribute to the needs of the program, school, institute, and community</li><li>Participate in various committees at the program, school, and institute levels.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualification, Experiences and Skills:</h2><ul><li>Applicants must: Hold a doctorate degree in the field of human rights, law or political sciences</li><li>Demonstrate a track record of scientific research and publications in their field of specialization and related areas in international peer-reviewed journals that align with their academic rank.</li><li>Possess competence and experience in graduate-level teaching.</li><li>Exhibit proficiency in the Arabic language.</li><li>Be capable of attracting external support and funding for research.</li><li>Be willing to engage in collaborative, interdisciplinary research with other members of the program and/or institute.</li><li>Have the potential to build a global reputation in specialized research fields.</li></ul><h2>Required Documents:</h2><ul><li>A comprehensive CV.</li><li>A copy of the PhD degree.</li><li>A cover letter detailing the motivation for applying to the job vacancy.</li><li>Teaching statement expounding the philosophy of education and supervision.</li><li>Supporting documents validating teaching experience (e.g., course descriptions and student evaluations) if the candidate holds a teaching position.</li><li>Sample of Publication or research in progress.</li><li>Research statement and/or current research plan.</li><li>Names and contact details of three referees for letters of reference and recommendations.</li><li>Additional material may be requested at a later stage.</li></ul><h2>Additional Required Documents:</h2><ul><li>Preference will be given to candidates with practical experience in the field of human rights, including work with human rights organizations or involvement in documentation, monitoring, advocacy, or litigation related to human rights issues.</li><li>Experience in quantitative research methods is also desirable, including the ability to design quantitative studies, develop survey instruments, collect and analyze data using statistical software.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>We're Hiring: Vessel Lead (DP2 Workboat) | Offshore | Qatar</strong><br> <strong>Location:</strong> Qatar Offshore<br> <strong>Industry:</strong> Oil & Gas / LNG<br> <strong>Contract Type:</strong> Long-Term Contract<br> <strong>Work Environment:</strong> 100% Offshore<br> <strong>Rotation & Work Schedule</strong><br> ✅ 28 Days ON / 28 Days OFF<br> ✅ 12 Hours per Day<br> ✅ 7 Days per Week <strong>About the Role</strong><br> We are seeking an experienced <strong>Vessel Lead (DP2 Workboat)</strong> to represent the Company onboard Diving Support Vessels (DSV) and Cable Lay Vessels (CLV), ensuring safe, efficient, and quality-compliant execution of offshore subsea construction activities.<br> <strong>Key Responsibilities</strong><br> Act as the <strong>Company Site Representative (CSR)</strong> onboard DSV/CLV vessels.<br> Serve as the primary interface between Company, Contractors, Offshore Construction Managers, and vessel crews.<br> Monitor offshore construction activities to ensure compliance with Company procedures, specifications, risk assessments, and execution plans.<br> Coordinate and manage SIMOPS, PTW activities, and operational interfaces within proximity to Company offshore assets.<br> Support incident response, troubleshooting, and offshore decision-making.<br> Lead offshore execution teams in a multicultural environment.<br> Ensure Diving and ROV equipment certifications, audits, and close-out actions are completed and maintained.<br> Oversee marine vessel operations and ensure compliance with Company marine requirements.<br> Issue ePTWs and act as Company Area Operator for assigned marine vessels.<br> Provide daily progress updates and operational reports to the Onshore PMT. <br> <strong>Requirements</strong><br> <strong>Educational Requirements</strong><br> ✔ High School Diploma or equivalent<br> <strong>Mandatory Certifications</strong><br> ✔ OPITO T-BOSIET<br> ✔ OPITO H2S<br> ✔ IMCA Dive Supervisor Certificate<br> ✔ Valid Offshore Medical (Preferred) <strong>Experience Requirements</strong><br> ✅ Minimum <strong>15 years offshore installation experience</strong><br> ✅ Minimum <strong>5 years experience as:</strong><ul><li>Offshore Construction Manager</li><li>Company Site Representative (CSR)</li><li>DSV Superintendent</li></ul>✅ Minimum <strong>5 years experience as:</strong><ul><li>Diver</li><li>Air Dive Supervisor</li><li>Saturation Dive Supervisor</li></ul>✅ Strong experience onboard:<ul><li>Diving Support Vessels (DSV)</li><li>Cable Lay Vessels (CLV)</li><li>DP2 Vessels</li></ul>✅ Experience in:<ul><li>Offshore construction</li><li>Subsea installation</li><li>Diving operations</li><li>ROV operations</li><li>Vessel management</li><li>SIMOPS</li><li>PTW systems</li></ul>✅ Experience with offshore installation of subsea structures and offshore facilities<br> ✅ Working knowledge of lifting, rigging, marine safety, and offshore construction standards <br> <strong>Key Skills</strong><br> Offshore Leadership<br> Contractor Management<br> Marine Operations<br> Dive Operations<br> Subsea Construction<br> SIMOPS Coordination<br> PTW Management<br> Incident Response<br> Risk Assessment & HAZID/HIRA<br> Team Leadership & Communication<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<p>We are currently looking Enterprise Infrastructure Architect for our Qatar operations with the following terms & conditions.</p><p><strong>Essential Duties & Responsibilities by Dimensions:</strong></p><p>A. Shareholder & Financial: Coordinate with the Head of Enterprise Architecture to provide architectural recommendations that fall inline with the Group s overall strategy and vision.</p><p>B.Customer (Internal & External): Meet with internal managers and project owners to understand and document their requirements prior to providing suitable solutions. Build and maintain strong and effective relationship with all other related departments, units and vendors to achieve the Group s goals/ objectives.</p><p>C.Internal (Processes, Products, Regulatory): Develop and deliver against the organization s strategy and successfully implement Infrastructure Architecture through active engagement delivery and investment programs. Use industry standard architecture methodologies to successfully implement and grow the Infrastructure Architecture of the bank. Design and Build an up to date Infrastructure Architecture to ensure smooth and seamless propagation of data between systems and subsystems. Cover all internal systems as well as their dependence on multiple vendor products and services. Propose new enterprise standards based on business need, IT need and technology advances. Assist project teams to implement the standards into business applications. Employ and enforce IT industry standards such as ITIL. Performs architecture reviews with infrastructure teams, Internal Risk management (IRM) and audit teams to ensure adherence to standards, information risk management policies. Work closely with network and infrastructure teams, and project teams to understand their needs and ensure the best enterprise standard is implemented. Identify gaps in the Corporate Information/Data Model and address them actively in collaboration with the business support teams. Maintains a technology watch to identify emerging technologies that are relevant to the line of business. Builds awareness of key emerging technologies and promotes to the business in order to address their issues. Lead the preparation and maintenance of documentation and standards for the different activities and systems user guides as per the overall documentation policy. Ensure that design and development standards are integrated with the Group s governance framework. Ensure compliance and adherence to existing standards and policies in regards to IT security, internet and VPN security, and BCP and disaster recovery. Carry out requirements as directly assigned by the Head of IT Enterprise Architecture and in accordance with the overall business plan.</p><p>D.Learning & Knowledge: Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems. Strong knowledge of infrastructure architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group s long term planning and approved strategy. Initiate regular meetings which aim to add value by discussing progress, problems, and any other issues of concern. Identify areas for professional development of self and direct reports and act to enhance professional development of self and others.</p><p>E.Other: Ensure high standards and security of confidentiality to safeguard commercially sensitive information.</p><p><strong>Desired Candidate Profile</strong></p><p>University graduate (Computer Science or related degree) with at least 4 years experience in financial services with a specialization in infrastructure architecture, design and management. Specific courses in IT security and Infrastructure Architecture. Required Special Skills: Self-driven with well-developed motivational and team-building skills. Strong experience in Architectural design. Excellent oral and written communication skills in English and Arabic (preferable). Effective leadership and management skills. Strong analytical, problem solving, and decision-making skills. Project management skills. Strong documentation skills. Good interpersonal skills.</p>
Role Overview<br><br>As an Industry & Enterprise Sales Capture Lead, you will be responsible for originating, shaping, and closing large-scale business and technology transformation opportunities across strategic client accounts. You will lead complex pursuits that combine industry expertise, enterprise transformation, operating model redesign, digital innovation, AI, data, cloud, and business process transformation.<br><br>This role requires a strong blend of consultative selling, executive relationship management, commercial leadership, and enterprise transformation expertise. You will work closely with industry leaders, account teams, strategy consultants, technology architects, and ecosystem partners to develop differentiated solutions that help clients achieve measurable business outcomes.<br><br>The successful candidate will have a proven track record of leading large strategic pursuits and building trusted relationships with C-suite stakeholders across industry sectors.<br><br>Key Responsibilities<br><br>Sales Capture & Pursuit Leadership<br><br><br>Lead end-to-end sales capture activities for large, complex transformation opportunities across Industry & Enterprise offerings.<br>Develop compelling pursuit strategies, win themes, competitive positioning, and growth plans.<br>Drive opportunity qualification, executive governance reviews, proposal development, and contract negotiations.<br>Orchestrate multidisciplinary teams across Strategy, Consulting, Technology, Operations, Data & AI, Digital Engineering, and Managed Services.<br>Lead executive presentations, proposal defenses, workshops, and commercial discussions throughout the pursuit lifecycle.<br><br><br>Business Transformation & Industry Reinvention<br><br><br>Shape enterprise-wide transformation programs aligned to client strategic priorities.<br>Help organizations reimagine business processes, customer experiences, operating models, and revenue growth strategies.<br>Position solutions that address industry-specific challenges and opportunities.<br>Drive conversations around enterprise reinvention, industry disruption, growth acceleration, modernization, sustainability, and innovation.<br>Connect business strategy to technology-enabled transformation outcomes.<br><br><br>Executive Client Engagement<br><br><br>Build trusted advisor relationships with CEOs, COOs, CFOs, CIOs, Chief Transformation Officers, and business unit leaders.<br>Lead strategic discussions around business growth, operational excellence, enterprise transformation, and competitive differentiation.<br>Facilitate executive visioning workshops and business value discussions.<br>Position Accenture as the preferred partner for large-scale transformation and reinvention initiatives.<br><br><br>Solution Development & Value Proposition Design<br><br><br>Shape integrated transformation solutions leveraging Accenture's full portfolio of capabilities.<br>Collaborate with industry, consulting, technology, operations, and AI teams to create differentiated client propositions.<br>Develop business cases and transformation roadmaps aligned to measurable business outcomes.<br>Integrate capabilities including:<br>Industry Transformation<br>Enterprise Strategy<br>Digital Core<br>Customer & Growth<br>Data & AI<br>Cloud & Infrastructure<br>Intelligent Operations<br>Managed Services<br>Sustainability & Reinvention<br>Clearly articulate value realization, ROI, productivity improvement, revenue growth, and innovation outcomes.<br><br>Commercial Leadership<br><br><br>Lead deal economics, pricing strategy, commercial structuring, risk assessment, and contract negotiations.<br>Develop complex financial models supporting large-scale transformation programs.<br>Ensure alignment with Accenture governance, profitability objectives, and delivery considerations.<br>Drive opportunities through approval processes and successful closure.<br><br><br>Business Development & Pipeline Growth<br><br><br>Originate new opportunities across priority industries and strategic accounts.<br>Build and maintain a robust pipeline of transformational opportunities.<br>Identify whitespace opportunities and cross-sell Accenture capabilities.<br>Partner with client account teams to expand strategic relationships and drive revenue growth.<br>Support go-to-market initiatives, industry campaigns, and thought leadership activities.<br><br><br>Ecosystem & Alliance Collaboration<br><br><br>Collaborate with strategic technology and business ecosystem partners to strengthen client value propositions.<br>Leverage alliance investments, innovation programs, and co-sell initiatives.<br>Engage with partner executives to develop differentiated market offerings and opportunities.<br><br><br>Leadership & Collaboration<br><br><br>Lead pursuit teams across local, regional, and global organizations.<br>Mentor and coach capture managers, business development professionals, and junior team members.<br>Foster a high-performance culture centered on innovation, collaboration, and client value creation.<br>Contribute to capability development and sales excellence across the Industry & Enterprise practice.<br><br><br>Required<br><br><br>Bachelor's degree in Business, Engineering, Technology, Economics, or related field.<br>Extensive experience in consulting, business transformation, strategic sales, or sales capture leadership.<br>Proven experience leading and closing large, complex transformation programs.<br>Strong understanding of enterprise transformation, industry challenges, operating models, and digital business strategies.<br>Demonstrated success engaging C-suite executives and influencing strategic decisions.<br>Experience managing multidisciplinary pursuit teams and complex stakeholder environments.<br>Strong commercial acumen, negotiation skills, and deal structuring experience.<br><br><br>Preferred<br><br><br>Experience across one or more major industry sectors:<br>Products<br>Resources<br>Communications, Media & Technology<br>Financial Services<br>Health & Public Service<br>Government & Public Sector<br>Knowledge of AI, Data, Digital Core, Cloud, Industry Platforms, and Business Transformation.<br>MBA or equivalent advanced degree preferred.<br>Experience within a leading consulting, technology, or professional services organization.
<p>Follow the instructions and directions of the Project Manager / Executive Manager – Management Consultancy.</p><ul><li><p>Achieve the targets and milestones set for assigned activities.</p></li><li><p>Carry out consultancy and system development activities for clients in quality management, environmental management, safety management and other similar systems, as required.</p></li><li><p>Conduct in-house and public training programmes.</p></li><li><p>Conduct internal, external and third-party audits, as instructed.</p></li><li><p>Maintain daily time records and submit reports.</p></li><li><p>Submit weekly project status reports to the Project Manager / Executive Manager – Management Consultancy.</p></li><li><p>Monitor the activities of assigned Assistant Consultants and Trainee Consultants and report to the Manager.</p></li><li><p>Report any dissatisfaction expressed by clients or potential clients.</p></li><li><p>Provide feedback on market conditions, changes in customer demand, and new methodologies and techniques.</p></li><li><p>Maintain the confidentiality of company and client activities.</p></li><li><p>Ensure a high level of quality in the products and services offered.</p></li><li><p>Promote teamwork and cooperation within the company.</p></li><li><p>Actively support the department in achieving profitability.</p></li><li><p>Raise nonconformance reports for nonconforming outputs.</p></li><li><p>Comply with QDC management system requirements.</p></li><li><p>Document customer complaints and take action to ensure their effective closure in accordance with the Customer Complaint Handling Process.</p></li><li><p>Maintain awareness of objectives and integrated management system (IMS) policies, including information security, sustainability and energy management; understand the benefits of compliance and the implications of noncompliance.</p></li><li><p>Maintain awareness of significant environmental aspects and work-related occupational hazards.</p></li><li><p>Report incidents to the occupational health and safety (OHS) team.</p></li><li><p>Engage and support personnel in contributing to the effectiveness and improvement of management systems.</p></li><li><p>Carry out any other tasks assigned by the Executive Manager / Project Manager.</p></li><li><p>Ensure that the integrated management system, including the information security management system (ISMS), is properly maintained within projects.</p></li><li><p>Record and report information security incidents.</p></li><li><p>Ensure that information security management system requirements are followed and maintained within projects.</p></li><li><p>Ensure that nondisclosure agreement (NDA) requirements are understood, that agreements are signed where applicable, and that their requirements are followed.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Educational Qualifications</p><ul><li><p>Graduate / Engineer.</p></li><li><p>Internal auditor qualification in ISO standards preferred; Lead Auditor qualification preferred.</p></li></ul><p>Experience Requirements</p><ul><li><p>Minimum 4 years of experience, including at least 1 year in Qatar or the GCC.</p></li></ul><p>Specialised Training Requirements</p><ul><li><p>Completion of IRCA-registered Lead Auditor courses in ISO 9001, ISO 14001 or ISO 45001.</p></li><li><p>Training in management system development.</p></li><li><p>Leadership and sales training.</p></li></ul><p>Technical Skills and Areas of Experience</p><ul><li><p>Experience with systems and processes, quality management systems, occupational health and safety (OH&S) management systems, and environmental management systems.</p></li><li><p>Experience developing management consultancy systems for at least two clients.</p></li><li><p>Audit experience in quality, environmental and safety management systems.</p></li><li><p>Experience conducting public and in-house training programmes.</p></li></ul><p>Competency Requirements</p><ul><li><p>Good communication skills and the ability to plan, monitor and complete tasks on time.</p></li><li><p>Ability to analyse data and prepare processes, procedures and reports.</p></li><li><p>Ability to deliver training programmes.</p></li><li><p>Strong analytical reporting skills.</p></li><li><p>Leadership skills.</p></li><li><p>Time management skills.</p></li></ul>
<p><h4>Job description</h4>
<p>A General mechanic serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:</p>
<ul>
<li>Previous experience, preferably in a hotel or a similar varied work environment such as ships, hospitals, or retail businesses</li>
<li>A mechanical trade qualification, required</li>
<li>Current knowledge of general maintenance, engineering work, and guest room repairs</li>
<li>Strong interpersonal and communication skills - ability to work without close supervision and within established timeframes</li>
<li>Strong work ethic</li>
<li>A passion for managing a variety of projects and tasks throughout the day</li>
<li>Respond as quickly as possible to maintenance requests from both clients and colleagues</li>
<li>Maintain a shift log book as a record for all occurrences during the assigned shift</li>
<li>Carry out preventive maintenance tasks whenever assigned, making sure to fully complete the required documentation</li>
<li>Respond immediately to all emergency calls for leakage, fire, power, etc.</li>
<li>Ensure the implementation of all instructions given by the assistant director of engineering or duty foreman</li>
<li>Help with the installation of new equipment when required</li>
<li>Be responsible for cleanliness and protection of surroundings whilst performing work</li>
<li>Carry out any other reasonable duties and responsibilities as assigned and be capable of multitasking</li>
<li>Respond to changes in the function as dictated by the industry, company, or the hotel</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality</li>
<li>Acting with integrity and always doing the right thing</li>
<li>Inspiring others through leadership</li>
<li>A belief that teamwork drives the best outcomes</li>
<li>A sense of ownership and accountability</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p>Parsons is seeking an experienced Project Director to lead the day-to-day delivery of the Site Supervision Consultancy Services for a luxury hospitality and entertainment development in Qatar. The development is a state-of-the-art entertainment hub, set to attract millions of visitors annually with its immersive experiences and diverse attractions. The Project Director will have full responsibility for managing the construction supervision services for this world-class hospitality, entertainment, retail, residential, and mixed-use destination. The role is accountable for leading the multidisciplinary site supervision team throughout construction, testing & commissioning, handover, and the Defects Liability Period (DLP), while ensuring that all works are executed in accordance with the Contract Documents, approved drawings, specifications, applicable codes, quality standards, and the Client's objectives for safety, schedule, quality, and operational readiness. The Project Director will serve as the Client's primary day-to-day representative, leading the Resident Engineers, discipline engineers, inspectors, and specialist consultants while coordinating closely with the Contractor, designers, operators, authorities, utility providers, and other project stakeholders to ensure the successful delivery of the Project.</p><p>SPECIFIC RESPONSIBILITIES:</p><ul><li>Lead the overall delivery of the Site Supervision Consultancy Services throughout the construction lifecycle.</li><li>Manage the multidisciplinary site supervision organization, including Resident Engineers, discipline engineers, inspectors, and specialist consultants.</li><li>Serve as the Client's primary day-to-day representative for all construction supervision activities.</li><li>Direct and oversee construction supervision, contract administration, quality assurance, HSE compliance, and contractor performance monitoring.</li><li>Ensure the Contractor executes the Works in accordance with the Contract Documents, approved drawings, specifications, project requirements, and applicable statutory regulations.</li><li>Lead the review of shop drawings, material submittmits, method statements, RFIs, technical queries, inspection requests, and other construction submissions.</li><li>Monitor construction progress against the approved programme and direct corrective and recovery actions where required.</li><li>Administer the construction contract, including site instructions, variations, claims support, payment certifications, substantial completion, and final acceptance processes.</li><li>Coordinate inspections, testing & commissioning activities, authority inspections, and operational readiness activities to ensure successful project completion.</li><li>Lead project controls covering construction progress, quality, HSE, risk management, reporting, document control, and contractor performance.</li><li>Coordinate effectively with the Client, Lead Design Consultant, specialist designers, contractors, operators, statutory authorities, and utility providers to resolve technical and construction interface issues.</li><li>Ensure timely resolution of NCRs, quality issues, construction deficiencies, and technical non-conformances.</li><li>Oversee snagging, de-snagging, handover documentation, Defects Liability Period activities, and final project closeout.</li><li>Prepare and review project reports, executive dashboards, contractual correspondence, and recommendations for submission to the Client.</li><li>Drive collaboration across all project participants to achieve safe, high-quality, and timely project delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Engineering, Architecture, Construction Management, or related discipline. Master's Degree preferred. Professional certification such as PMP, MRICS, PE, CEng, or equivalent preferred. Minimum 20 years of experience delivering major hospitality developments through Construction Supervision, Resident Engineering, Engineer, or Construction Management roles. Demonstrated experience managing large multidisciplinary construction supervision teams on major building developments. Experience delivering luxury hotels, integrated resorts, theme parks, entertainment destinations, or mixed-use developments. Strong experience in contract administration under FIDIC or similar forms of contract. GCC experience is highly desirable.</p><p>SKILLS/COMPETENCIES:</p><ul><li>Comprehensive knowledge of construction supervision, contract administration, and project delivery for major hospitality, mixed-use, and destination developments.</li><li>Strong understanding of construction methodologies, site supervision practices, quality assurance, testing & commissioning, handover, and Defects Liability Period activities.</li><li>Extensive knowledge of construction planning, contractor performance monitoring, contract administration, change management, claims, quality management, HSE, and project reporting.</li><li>Proven ability to lead multidisciplinary site supervision teams comprising Resident Engineers, discipline engineers, inspectors, specialist consultants, contractors, operators, and statutory authorities.</li><li>Strong understanding of construction documentation, shop drawing reviews, material approvals, inspection procedures, and regulatory compliance requirements.</li><li>Excellent leadership, organizational, communication, and stakeholder management capabilities within complex construction environments.</li><li>Strong analytical and problem-solving skills with the ability to proactively resolve construction, contractual, technical, and operational challenges.</li><li>Ability to successfully lead large-scale construction supervision assignments while maintaining focus on quality, safety, schedule, contractual compliance, and the Client's objectives.</li></ul>
General Information<br><br><strong>Ref #</strong> 237425<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Customer Service<br><br><strong>Closing Date:</strong> 2026-10-21<br><br><strong>Description<br><br></strong><strong>About the role:<br><br></strong>We are currently recruiting for a <strong>Manager Operations and Strategy</strong> - <strong>Customer Contact Centre</strong> based in Doha.<br><br>In this role, you will lead the strategic planning, operational excellence, workforce optimization, and performance management of the Customer Contact Centre. You will be responsible for ensuring operational strategies, workforce planning capabilities, governance frameworks, and supporting technologies are effectively aligned with business objectives to deliver an exceptional customer experience. You will also drive continuous improvement across all Customer channels through process optimization, resource utilization, manpower planning, capacity management and operational efficiency.<br><br><strong>Strategic<br><br></strong><strong>Key responsibilities include: <br><br></strong><ul><li>In conjunction with Business leaders, Operations, Contact Centre Managers, and other team, define operational capability and enablement requirements that support the Contact Centre strategy, workforce planning objectives and service delivery goals.</li><li>Develop and implement Business Continuity plans in coordination with IT and create and optimise staffing on demand plans for each site.</li><li>Ensure a focus on benchmarking against best-in-class Contact Centre operational practices, workforce planning capabilities and enabling technologies. <br><br></li></ul><strong>Operational<br><br></strong><ul><li>Direct the business implementation and operational adoption of Optimization strategy, WFM technology solutions in cooperation with CCC Product and QR IT, ensuring alignment with operational requirements and service objectives.</li><li>Evaluate, identify, and communicate business requirements for all Contact Centre channels, language, Workforce Management, Quality monitoring and Performance Management systems.</li><li>Design key performance indicator (KPI) metrics for all operational functions.</li><li>Maintain and scale Contact Centre operations by ensuring optimised workforce management, monitoring performance; performing system/functionality audits, ensuring increased efficiency and consistent achievement of business and operational KPI goals.</li><li>Perform budgeting responsibilities by estimating staffing/technical overhead requirements for all sites, analysing variances and identifying cost saving opportunities.</li><li>Regularly develop and evaluate standard operating procedures, operating manuals, and make appropriate changes as necessary.</li><li>Analyse overall site performance data and trends and put forward recommendations that aid senior management in making informed decisions.</li><li>Regular process reviews with Contact Centre local site operations managers and process owners.</li><li>Perform other department duties related to his / her position as directed by the Head of the Department <br><br></li></ul><strong>Stakeholder Management<br><br></strong><ul><li>Manage relationships with external suppliers and vendors as required</li><li>Act as the primary business stakeholder for workforce planning, analytics, and operational requirements, working closely with CCC Product, QR IT and other business teams to ensure solutions support operational objectives.<br><br></li></ul><strong>Management & Leadership<br><br></strong><ul><li>Provide leadership and direction to operational staff. The direct/ cross-functional responsibilities include oversee daily activities, conduct performance reviews, coach, develop knowledge and operational skills, and discipline to ensure a high standard of service delivery.</li><li>Establish the department or teams objectives and priorities to align with and support business objective.</li><li>Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.</li><li>Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.</li><li>Train and develop other employees, to ensure succession planning is in place.</li><li>To be committed and contribute to the National talent development, by coaching the national developees, preparing them for a career with boundless potential. Leading to the program’s continued growth and success.<br><br></li></ul><strong>Be part of an extraordinary story <br><br></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br><br>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.<br><br>Together, everything is possible<br><br>Qualification<br><br><strong>About You<br><br></strong>To be successful in the role, you must have the following qualification and skills:<br><br><strong>Qualification<br><br></strong><ul><li>High School, Vocational Qualification, Diploma, or equivalent qualification (as applicable to the role) with a minimum of 9 years of relevant job-related experience.<br><br></li></ul><strong>OR<br><br></strong><ul><li>Bachelor's Degree or equivalent qualification with a minimum of 8 years of relevant job-related experience.<br><br></li></ul><strong>Preferred<br><br></strong><ul><li>Strong understanding of Contact Centre operational best practices.</li><li>Experience in vendor evaluation and selection through RFI and RFP processes.</li><li>Knowledge of developing technology and operational roadmaps.</li><li>Proven experience in vendor and stakeholder management.</li><li>Minimum of 5 years' experience in a managerial or supervisory role.<br><br></li></ul><strong>Essential<br><br></strong><strong>Job-Specific Skills<br><br></strong><ul><li>Comprehensive understanding of Contact Centre operations, including Workforce Management (WFM), IVR call routing, and CRM systems.</li><li>Strong knowledge of booking, ticketing, and payment processes.</li><li>Excellent command of the English language, both written and spoken.</li><li>Exceptional interpersonal, communication, and stakeholder management skills.</li><li>Strong project management capabilities with the ability to manage multiple initiatives simultaneously.</li><li>Experience working with call recording and quality assurance systems.</li><li>Proven leadership skills with the ability to delegate effectively, provide clear direction, and manage operational workflows.</li><li>Strong coaching, mentoring, and people development capabilities, with a demonstrated ability to foster collaboration, engagement, and high team performance.<br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.<br><br>So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br><br><strong>How To Apply<br><br></strong>If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your V and completing the online application.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=237425
General Information<br><br><strong>Ref #</strong> 232951<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Corporate & Commercial<br><br><strong>Closing Date:</strong> 2026-10-15<br><br><strong>Description<br><br></strong><strong><strong>About the Role<br><br></strong></strong>Responsible for managing business requirements and ensuring that the IT solutions meet the stated business objectives. Activities may involve requirements gathering, analysis, documenting functional and interfaces specifications, non-functional requirements, preparing test scenarios and test cases, executing system tests, support business user acceptance tests, support business roll-out and provide post go-live 2nd level system support. Responsible for analysing and documenting business cases, business processes and new system requirements for assigned business areas. Works with the business to define requirements and develops business cases for divisional projects.<br><br><strong>Your Duties Would Include<br><br></strong><ul><li>Investigate and analyse business operational requirements, identify problems and opportunities.</li><li>Capture and document business requirements in conjunction with internal and external stakeholders.</li><li>Assist in the analysis of stakeholder objectives and business priorities.</li><li>Support business units in preparation of business cases for automation, IT solution procurement processes.</li><li>Support business units in preparation of business cases for automation, including where procurement processes are involved, and identify tangible & intangible benefits, project NPV, ROI etc.</li><li>Work along-side QRIT Account Management team to deliver IT solutions that meet the business needs.</li><li>Analyse and document the business requirements, system interface specifications and non-functional requirements, strictly following the QRIT SGI guidelines and templates.</li><li>Ensure timely reviews and sign-off of the documentation.</li><li>Conduct domain and requirements training sessions for the software delivery teams.</li><li>Discovers and analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate.</li><li>Manage interactions with external / internal IT teams for designing and documenting the system interfaces ▪?Identify and document test scenarios, test data and test case.</li><li>Contributes to selection of the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to source.</li><li>Analyse and document business process models (as is and to be) using techniques such as UML modelling and tools.</li><li>Conduct system testing and manage the defect lifecycle, work with the development team to ensure timely closure of the defects.</li><li>Conduct system integration tests and sign-off by concerned stakeholders.</li><li>Support user acceptance testing and timely sign-off.</li><li>Support business users in the review of production data and configuration set-up (system parameters, access privileges, seed data set-up etc).</li><li>Assist business areas in identifying potential IT opportunities exploiting use of new technologies.</li><li>Conduct train-the-trainer sessions, support end user training and review of standard operating procedures.</li><li>Prepare Change Requests and conduct regression tests to ensure that fixes do not break existing functionality.</li><li>Perform other department duties related to his/her position as directed by the Head of the Department</li><li>Perform other department duties related to his / her position as directed by the Head of the Department</li><li>Apply AI-assisted requirement analysis to greenfield and brownfield initiatives, using enterprise standards together with project-specific business, application, integration and data knowledge.</li><li>Support AI-assisted RCA for critical incidents and recurring defects by forming and validating hypotheses against logs, code, database logic, integrations, configuration, recent changes, requirements and historical incidents.<br><br></li></ul><strong><strong>Be part of an extraordinary story<br><br></strong></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.<br><br>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.<br><br>Together, everything is possible.<br><br>Qualification<br><br>We Are Looking For a Passionate And Experienced Professional To Join Our IT - Team. The Ideal Candidate Should Possess The Following<br><br><ul><li>Bachelor’s in Engineering with at least 4+ years of job-related experience<br><br></li></ul><strong>Essential<br><br></strong><ul><li>5 years in Software Development and Maintenance.</li><li>Degree in Engineering / Computer Science / Mathematics / Sciences / Commerce/ relevant major</li><li>Good understanding of Software Development Life Cycle and Software Quality Assurance processes.</li><li>Must have hands-on experience in requirements analysis and documentation.</li><li>Must have good analytical skills.</li><li>Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members</li><li>Practical understanding of AI-assisted SDLC and requirements-engineering workflows.</li><li>Strong understanding of airline business processes and supporting systems, including Crew Rostering, Crew Tracking, Crew Training Management, compliance management, and crew operations platforms.<br><br></li></ul><strong>Preferred<br><br></strong><ul><li>Degree / Honours / Masters in Engineering / Computer Science / Business Administration.</li><li>8+ years in Software development and maintenance, with key roles played in application design and production maintenance and support application performance management.</li><li>Airline industry experience though not essential would be an added advantage.</li><li>Prince 2 or PMP certification will be an added advantage</li><li>Excellent communication, presentation, and workshop facilitation skills.</li><li>Knowledge of Pilot & Crew Training Management Systems and their integration with flight operations, safety management, crew compliance, licensing, qualification tracking, and regulatory requirements (IATA/ICAO/QCAA/EASA as applicable)<br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.<br><br><strong>How To Apply<br><br></strong>If you are interested in submitting your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=232951
Key Accountabilities:• Oversee and manage the daily functioning of the store, including opening and closing procedures and ensuring adherence to company policies.• Monitor sales performance, identify trends, and implement strategies to meet or exceed sales targets.• Ensure all customers receive excellent service and handle complaints, inquiries, and issues professionally.• Monitor stock levels, order new products, process shipments, conduct stock counts, and maintain accurate inventory records to prevent stockouts and losses.• Ensure the store is clean, organized, and visually appealing with proper displays and signage.• Prepare work schedules and delegate tasks to team members to ensure proper coverage and productivity.• Recruit, hire, train, coach, and motivate store staff to improve their performance and skills.• Monitor staff performance, provide feedback, and conduct performance reviews.• Implement and enforce security measures to protect employees, customers, and store assets.• Maintain accurate records, including sales reports and expense reports, and manage cash handling procedures.• Performs any work requested by the direct manager.<br>Qualifications:Bachelor degree in business, management, or a related field.+5 Years experience involves a blend of leadership, operational, and customer-facing skills.<br>Skills:Both verbal and written, for interacting with staff, customers, and stakeholders. Guiding and motivating a team to meet and exceed targets. Training and developing employees to improve performance. Mediating disputes and resolving issues between staff or customers. Handling customer complaints, inquiries, and ensuring a positive experience. Understanding and implementing sales techniques to drive revenue. Maintaining order and attention to detail in a store environment.
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<span>Business Development Representative (BDR) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a motivated and consultative Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.<br> In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and hand qualified opportunities to Account Executives.<br> You’ll play a key role in driving pipeline growth while delivering a professional and consultative buying experience.<br> This opportunity is ideal for someone who enjoys prospecting, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B sales environment.<br> What You’ll Own Lead Qualification & Discovery Respond to inbound leads generated through marketing campaigns, referrals, events, and website inquiries.<br> Conduct discovery calls to understand: Business needs Budget Timeline Decision-making process Qualify opportunities using frameworks such as: BANT MEDDIC SPICED SPIN Identify customer pain points and determine sales readiness.<br> Maintain detailed qualification notes and CRM records.<br> Outbound Prospecting & Pipeline Generation Research target accounts using: LinkedIn Sales Navigator Apollo ZoomInfo Similar prospecting tools Execute multi-channel outbound campaigns through: Email Phone LinkedIn Social outreach Personalize messaging based on industry, ICP, and prospect challenges.<br> Build and maintain a consistent pipeline of qualified opportunities.<br> Pipeline Nurturing & Relationship Building Nurture early-stage prospects through structured follow-up campaigns.<br> Share relevant resources, case studies, and educational content.<br> Re-engage inactive leads and convert them into active opportunities.<br> Build trust through a consultative sales approach.<br> Sales Collaboration Schedule meetings and discovery calls for Account Executives.<br> Prepare detailed qualification summaries and handoff notes.<br> Collaborate with sales and marketing teams to improve: Messaging Targeting Conversion rates Participate in pipeline reviews and sales strategy discussions.<br> CRM & Sales Operations Maintain accurate records within: Salesforce HubSpot Zoho CRM Similar CRM platforms Track: Outreach activity Lead stages Conversion metrics Opportunity outcomes Maintain excellent CRM hygiene.<br> Prepare weekly pipeline and activity reports.<br> What Success Looks Like Consistently generates qualified sales opportunities.<br> Maintains a healthy and predictable pipeline.<br> Conducts effective discovery conversations.<br> Delivers seamless handoffs to Account Executives.<br> Maintains accurate CRM records and reporting.<br> Contributes directly to revenue growth.<br> What Makes You a Strong Fit You enjoy building relationships and starting conversations.<br> You’re naturally curious and ask thoughtful discovery questions.<br> You stay organized while managing multiple prospects.<br> You’re resilient and comfortable with outbound outreach.<br> You communicate confidently with decision-makers.<br> You’re motivated by goals, pipeline growth, and continuous improvement.<br> Required Experience & Skills Experience 2+ years of experience in: Business Development Sales Development Inside Sales Outbound Prospecting Experience conducting discovery and qualification calls.<br> Hands-on experience with CRM platforms such as: Salesforce HubSpot Zoho CRM Experience using: LinkedIn Sales Navigator Apollo Outreach SalesLoft Similar sales engagement platforms Excellent written and verbal English communication skills.<br> Ability to manage multiple prospects and follow-up sequences simultaneously.<br> Nice to Have 3–5 years of BDR or SDR experience with a proven track record.<br> Experience selling: B2B SaaS Technology solutions Professional services High-ticket products or services Familiarity with: MEDDIC Challenger Sale SPIN Selling Sandler Methodology Experience supporting mid-market or enterprise sales teams.<br> Background in account-based selling and multi-channel outreach.<br> Tech Stack Salesforce HubSpot Zoho CRM LinkedIn Sales Navigator Apollo Outreach SalesLoft Google Workspace Microsoft Office What a Typical Day Looks Like Respond to inbound leads and conduct discovery calls.<br> Research target accounts and identify decision-makers.<br> Execute outbound email, phone, and LinkedIn campaigns.<br> Qualify opportunities and schedule meetings.<br> Update CRM records and pipeline stages.<br> Collaborate with Account Executives on active opportunities.<br> Review outreach metrics and optimize messaging.<br> In short: You’ll build qualified pipeline by identifying opportunities, engaging prospects, conducting discovery, and connecting Account Executives with sales-ready leads.<br> Key Metrics for Success (KPIs) Outreach activity (calls, emails, LinkedIn touches).<br> Discovery calls completed.<br> Qualified opportunities generated.<br> Lead-to-opportunity conversion rate.<br> Pipeline contribution.<br> CRM accuracy and documentation quality.<br> Prospect engagement and response rates.<br> Why This Role Stands Out Direct impact on pipeline growth and revenue generation.<br> Close collaboration with sales leadership and Account Executives.<br> Exposure to modern outbound sales strategies and tools.<br> Fully remote role aligned with U.<br>S. business hours.<br> Career progression into: Senior BDR Account Executive Business Development Manager Sales Leadership Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your business development experience, and explain how you’ve handled outbound prospecting, discovery calls, lead qualification, and pipeline generation.<br> You’ll also have the chance to demonstrate your communication style, objection-handling approach, and experience using CRM and sales engagement tools.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.<br> Apply today and help fuel business growth by creating high-quality sales opportunities.<br></span> </div>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>Passionate about creating exceptional guest experiences through outstanding service, operational excellence, and strong leadership? As a Director of Rooms, you will lead and oversee the hotel’s Rooms Division operations, ensuring exceptional guest experiences, high service standards, operational excellence, and strong financial performance while inspiring and developing our Heartists.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor properties worldwide.</li><li>Learning programs through our Academies and the opportunity to earn qualifications while you work.</li><li>Opportunity to develop your talent and grow within your property and across the world.</li><li>Ability to make a difference in the local community through our Corporate Social Responsibility activities, including Planet 21.</li></ul><p><strong>What you will be doing:</strong></p><br><ul><li>Lead, manage, coach, and develop the Rooms Division team to deliver exceptional guest service and operational excellence.</li><li>Oversee the day-to-day operations of Front Office, Housekeeping, Guest Relations, Concierge, Bell Desk, and other Rooms Division functions, ensuring smooth and efficient operations across all areas.</li><li>Maintain a strong operational presence throughout the hotel, ensuring exceptional guest experiences and high service standards.</li><li>Ensure all Rooms Division departments consistently deliver exceptional guest experiences in line with luxury hospitality and brand standards.</li><li>Monitor service quality, guest satisfaction, room readiness, productivity, occupancy, and overall Rooms Division performance.</li><li>Develop and implement strategies to maximize room revenue, profitability, guest satisfaction, operational efficiency, and overall Rooms Division performance.</li><li>Take ownership of Rooms Division financial performance, including P&L management, budgeting, forecasting, cost control, payroll management, and achieving departmental targets.</li><li>Work closely with Revenue Management and Sales & Marketing to optimize occupancy, ADR, RevPAR, room revenue, and overall hotel profitability.</li><li>Monitor labour costs, departmental expenses, productivity, room inventory, and operational resources to ensure effective cost management.</li><li>Ensure effective coordination between Front Office, Housekeeping, Reservations, Revenue Management, Engineering, and other departments to maximize room availability and operational efficiency.</li><li>Oversee the complete guest journey from pre-arrival through departure, ensuring personalized, seamless, and memorable service at every touchpoint.</li><li>Personally oversee VIP arrivals, special occasions, guest requests, and high-profile guests, ensuring appropriate recognition and personalized service.</li><li>Handle guest feedback, requests, and complaints promptly and professionally, ensuring effective resolution and maintaining guest loyalty.</li><li>Conduct regular inspections of guest rooms, public areas, back-of-house areas, and Rooms Division facilities to ensure cleanliness, presentation, maintenance, and brand compliance.</li><li>Ensure guest rooms are consistently maintained and presented according to luxury standards, with strong communication and coordination between Housekeeping and Front Office.</li><li>Monitor guest feedback, online reviews, satisfaction scores, and operational reports, identifying trends and implementing action plans to continuously improve performance.</li><li>Support recruitment, onboarding, training, coaching, succession planning, and performance management of Heartists.</li><li>Identify opportunities for continuous improvement and implement initiatives to enhance guest experience, service quality, operational efficiency, and financial results.</li><li>Ensure compliance with health, safety, hygiene, security, fire safety, and other applicable hotel standards and regulations.</li><li>Coordinate closely with Food & Beverage, Engineering, Sales & Marketing, Finance, Human Resources, and other departments to ensure seamless hotel operations.</li><li>Lead by example, fostering a positive, collaborative, and performance-driven working environment.</li><li>Act as a key member of the hotel leadership team, contributing to the overall strategic direction and business performance of the hotel.</li></ul><br>Qualifications<br><br><p>Your experience and skills include:</p><br><ul><li>Strong passion for luxury hospitality, guest engagement, and service excellence.</li><li>Minimum 8 years of Rooms Division management experience, including Front Office and/or Housekeeping leadership.</li><li>Minimum 2 years of experience as a Director of Rooms, Executive Assistant Manager Rooms, or equivalent senior position.</li><li>Minimum 5 years of managerial experience in the Middle East/GCC, preferably in Dubai or Doha.</li><li>Previous experience in a 5 star luxury hotel operation is preferred.</li><li>Proven experience managing multiple Rooms Division functions and high volume operations.</li><li>Hands on and operationally driven, with strong guest and floor presence.</li><li>Strong knowledge of P&L, budgeting, forecasting, cost control, productivity, occupancy, ADR, and RevPAR.</li><li>Excellent leadership, communication, coaching, and problem-solving skills.</li><li>Strong understanding and implementation of luxury hospitality and brand standards.</li><li>Proficiency in Microsoft Office and hotel PMS systems; Opera experience is an advantage.</li><li>Flexibility to work shifts, weekends, and public holidays.</li></ul><br>Additional Information<br><br><p>Your team and working environment:</p><br><p>We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.</p><br><p>Our commitment to Diversity & Inclusion:</p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.</p><br><p>.</p><br> </div>
Additional Information<br><br>Job Number 26107216<br><br>Job Category Housekeeping & Laundry<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.<br><br>CORE WORK ACTIVITIES <br><br>Managing Department Operations and Budgets<br><br> Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Orders cleaning supplies and uniforms within budget. Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment.<br><br>Leading Discipline Teams<br><br> Ensuring and maintaining the productivity level of employees. Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encouraging and building mutual trust, respect, and cooperation among team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br>Providing and Ensuring Exceptional Customer Service<br><br> Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service.<br><br>Managing and Conducting Human Resources Activities<br><br> Ensuring employee success and event success recognitions are taking place in all shifts. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Recruiting, interviewing, selecting, hiring, and promoting employees in the organization. Supervises staffing levels to ensure that operational needs and financial objectives are met. Effectively schedules employees to business demands and tracks employee time and attendance. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Manages employee progressive discipline procedures. Manages the employee performance appraisal process. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Le Méridien puise son inspiration dans l'époque des voyages glamour, célébrant chaque culture par le prisme d'un esprit épicurien résolument européen. Notre clientèle est curieuse et créative. Cosmopolite et avide de culture, elle apprécie les échanges et elle aime ralentir le rythme pour savourer pleinement l'endroit où elle se trouve. Nous offrons un service à la fois chic et authentique, vraiment inoubliable grâce à des expériences qui incitent à profiter des plus beaux moments de la vie. Nous recherchons des personnes curieuses et créatives pour rejoindre notre équipe. Si vous aimez nouer des liens avec des clients partageant le même état d'esprit et avez à cœur de créer des expériences inoubliables, nous vous invitons à découvrir les offres d'emploi chez Le Méridien. En rejoignant Le Méridien, vous intégrerez le portefeuille d'enseignes de Marriott International. Rejoignez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de trouver un sens à votre vie professionnelle, de faire partie d'une équipe internationale d'exception et de devenir la meilleure version de vous-même.
Additional Information<br><br>Job Number 26107216<br><br>Job Category Housekeeping & Laundry<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.<br><br>CORE WORK ACTIVITIES <br><br>Managing Department Operations and Budgets<br><br> Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Orders cleaning supplies and uniforms within budget. Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment.<br><br>Leading Discipline Teams<br><br> Ensuring and maintaining the productivity level of employees. Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encouraging and building mutual trust, respect, and cooperation among team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br>Providing and Ensuring Exceptional Customer Service<br><br> Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service.<br><br>Managing and Conducting Human Resources Activities<br><br> Ensuring employee success and event success recognitions are taking place in all shifts. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Recruiting, interviewing, selecting, hiring, and promoting employees in the organization. Supervises staffing levels to ensure that operational needs and financial objectives are met. Effectively schedules employees to business demands and tracks employee time and attendance. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Manages employee progressive discipline procedures. Manages the employee performance appraisal process. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>В отелях Le Méridien поддерживается атмосфера роскошных путешествий и воздается должное культуре каждой страны, для чего гостям дается возможность насладиться всеми гранями жизни в европейском стиле. Наши гости – любознательные, творческие и космополитичные люди, которые любят открывать для себя новые культуры и ценят общение и возможность замедлить стремительный темп жизни, чтобы насладиться местом, в котором они остановились. Мы обслуживаем гостей со вкусом, проявляя творческий подход, чтобы у них не только остались неизгладимые впечатления от проживания в наших отелях, но и появилось желание получать максимум удовольствия от жизни. Мы ищем любознательных и творческих людей, желающих стать частью нашего коллектива. Если вы любите общаться с гостями, находить с ними общий язык и хотите помогать им получать незабываемые впечатления от пребывания в наших отелях, предлагаем вам ознакомиться со списком вакансий в Le Méridien.Выбрав работу в Le Méridien, вы станете частью коллектива одного из брендов Marriott International . Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.