Public relations delegate Jobs
3521 Jobs Found
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<span><u><b>Job Summary</b></u>
<br></span><p>The Reservation and Reception Manager is responsible for overseeing both reservation and front desk functions to ensure efficient guest services and seamless operations. They manage reservations, coordinate guest arrivals and departures, and supervise reception staff to uphold service standards and enhance guest experiences. Additionally, Reservation and Reception Managers play a crucial role in optimizing room occupancy, resolving guest inquiries, and implementing strategies to drive revenue and customer satisfaction. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Supervise and coordinate all aspects of reservation and front desk operations to ensure efficient and exceptional guest service delivery.</p><br>
<p>Manage reservations, including processing bookings, modifying reservations, and handling cancellations, to optimize room occupancy and revenue.</p><br>
<p>Oversee the reception area, greeting guests, checking them in and out, and addressing any inquiries or concerns to ensure a smooth and welcoming experience.</p><br>
<p>Train, mentor, and motivate reservation and reception staff, providing ongoing guidance and support to uphold service standards and achieve performance goals.</p><br>
<p>Monitor reservation trends, occupancy rates, and revenue performance, analyzing data to identify opportunities for revenue optimization and operational improvement.</p><br>
<p>Collaborate with sales and marketing teams to develop and implement promotional strategies and packages to drive bookings and revenue growth.</p><br>
<p>Ensure compliance with hotel policies, procedures, and safety standards, maintaining a safe and secure environment for guests and staff.</p><br>
<p>Handle guest complaints and resolve issues effectively, demonstrating professionalism, empathy, and a commitment to guest satisfaction.</p><br>
<p>Maintain accurate records of guest information, payments, and preferences, ensuring confidentiality and compliance with data protection regulations.</p><br>
<p>Stay updated on industry trends, technologies, and best practices in reservation and reception management, continuously seeking opportunities for innovation and improvement.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficiency in reservation management systems and front desk operations to effectively handle guest bookings, check-ins, and check-outs.</p><br>
<p>Strong leadership and supervisory abilities to manage reservation and reception teams, delegate tasks, and ensure smooth operations.</p><br>
<p>Excellent communication and interpersonal skills to interact with guests professionally, address inquiries, and resolve issues.</p><br>
<p>Knowledge of hotel policies, procedures, and room types to provide accurate information and recommendations to guests.</p><br>
<p>Sales acumen to upsell additional services, packages, and promotions, maximizing revenue and enhancing guest experiences.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Guest Relations L3<br>Hotel Management Standards and Procedures L3<br>Hotel Marketing L3<br>Issues Management L3<br>Leadership<br>Quality<br>Reservation Management L3<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Hospitality or Hotel Management<br><br><br><br>
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<p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Assistant Director of Front Office / Assistant Front Office Manager you are responsible for assisting the Director of Front Office / Front Office Manger in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as:<br><br>• Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition<br>• Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them<br>• Establish and maintain effective employee relations<br>• Assist the Director of Front Office / Front Office Manager in employee related matters such as appraising and consulting<br>• Assist in the preparation of statistical, performance and forecast reports as necessary in order <br>to facilitate annual budget and strategic plan preparation and provide management with marketing information<br>• Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Business Analyst</p><p>No of Positions - Qatar (1)Urgent</p><p>Nationality: Open to Arab Nationalities</p><p>Gender : Male</p><p>Language : English /Arabic</p><p>Education : Bachelor’s degree in Accountancy, Banking and Finance, Business Administration or its equivalent. Preferably with a MBA but not required, IT Educational background is an advantage</p><p>Qualifications : Minimum 4 years working experience, International and GCC working experience, Ability to represent Smart Management to the public with professionalism and positive demeanor</p><p>Skills, Knowledge & Abilities</p><p>Excellent verbal and written communication skills in English /Arabic</p><p>Presentation skills</p><p>Customer Relations skills</p><p>Knowledge in MS PPT, Excel, Visio, Word</p><p>Knowledge on finance/accounting software such as SAP, Sage, QuickBooks</p><p>Strong organizational and interpersonal skills</p><p>Excellent planning and problem solving skills</p><p>Must display initiative, ability to work independently and be able to use extensive independent judgment</p><p>Ability to develop and follow project plans as well as adapt to changing conditions</p><p>Ability to work seamlessly within a team as well as manage individual tasks</p><p>Familiarity with requirements gathering/research techniques.</p><p>Highly creative, innovative and analytical</p><p>Flexible, smart, and quick learner</p><p>Willing to work extra hours to complete a project</p><p>Responsibilities</p><p>Prepares architect maps, project documentations, user documentations, detailed business requirements primarily in FINANCE module, inventory management, procurement, payroll, warehousing, and other modules related to finance.</p><p>Meets clients to understand their business requirements and translates them to detailed workflow and maps.</p><p>Performs quality checks to ensure that the software matches the architect map and project documentations.</p><p>Prepares detailed user manual.</p><p>Conducts tutorial and product demo for finance related modules to the users and CSE team.</p><p>Conducts research on various software, our competitors, latest market trend to ensure that the architect maps and project documentations prepared are not violating any copyright issues and competitive compared to other software solutions.</p><p>Creates Dashboards, Reporting formats, data analysis and prototype of user interface.</p><p>Performs other task related to the position that may be assigned by the Immediate Superior.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education : Bachelor s degree in Accountancy, Banking and Finance, Business Administration or its equivalent. Preferably with a MBA but not required, IT Educational background is an advantage</li><li>Qualifications : Minimum 4 years working experience, International and GCC working experience, Ability to represent Smart Management to the public with professionalism and positive demeanor</li><li>Skills, Knowledge & Abilities</li><li>Excellent verbal and written communication skills in English /Arabic</li><li>Presentation skills</li><li>Customer Relations skills</li><li>Knowledge in MS PPT, Excel, Visio, Word</li><li>Knowledge on finance/accounting software such as SAP, Sage, QuickBooks</li><li>Strong organizational and interpersonal skills</li><li>Excellent planning and problem solving skills</li><li>Must display initiative, ability to work independently and be able to use extensive independent judgment</li><li>Ability to develop and follow project plans as well as adapt to changing conditions</li><li>Ability to work seamlessly within a team as well as manage individual tasks</li><li>Familiarity with requirements gathering/research techniques.</li><li>Highly creative, innovative and analytical</li><li>Flexible, smart, and quick learner</li><li>Willing to work extra hours to complete a project</li></ul><p></p></section>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Head Chef in kitchen operations oversees and manages all aspects of culinary activities within a food establishment. They are responsible for leading and directing the kitchen team, ensuring the preparation, cooking, and presentation of dishes meet the highest standards of quality and consistency. Additionally, Head Chefs play a key role in menu development, recipe creation, and food costing, ensuring profitability and alignment with the restaurant's culinary concept. They also oversee inventory management, procurement of ingredients, and proper storage to minimize waste and maintain cost efficiency.</p><br> <br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Oversee all aspects of kitchen operations, including food preparation, cooking, and presentation, to ensure quality and consistency.</p><br>
<p>Lead and manage the kitchen team, including chefs, cooks, and kitchen assistants, by providing guidance, training, and supervision.</p><br>
<p>Develop and update menus in collaboration with management, ensuring variety, creativity, and alignment with culinary trends and customer preferences.</p><br>
<p>Create and standardize recipes, portion sizes, and plating techniques to maintain consistency and control food costs.</p><br>
<p>Monitor inventory levels of ingredients and supplies, and manage ordering and stock rotation to minimize waste and maintain freshness.</p><br>
<p>Maintain cleanliness, organization, and sanitation standards in the kitchen, adhering to food safety regulations and industry best practices.</p><br>
<p>Ensure compliance with health and safety regulations, conducting regular inspections and implementing corrective actions as needed.</p><br>
<p>Collaborate with other departments, such as purchasing, stewarding, and service, to coordinate operations and achieve business objectives.</p><br>
<p>Stay updated on industry trends, techniques, and innovations, and incorporate them into kitchen operations to enhance offerings and efficiency.</p><br>
<p>Foster a positive and collaborative work environment, promoting teamwork, communication, and professional development among kitchen staff.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Extensive knowledge of culinary techniques, ingredients, and cuisines, along with proficiency in cooking and food preparation.</p><br>
<p>Strong leadership and management skills to effectively lead and motivate a kitchen team, delegate tasks, and maintain discipline.</p><br>
<p>Ability to create, plan, and execute menus that reflect culinary trends, customer preferences, and the restaurant's concept.</p><br>
<p>Understanding of food costing, budgeting, and inventory management to optimize profitability and control costs.</p><br>
<p>Thorough knowledge of food safety regulations and sanitation practices to ensure compliance and maintain a safe kitchen environment.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Recipes L3<br>Kitchen Management L3<br>Food Safety and Sanitation L3<br>Culinary Arts Best Practices </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic, hands-on ASSISTANT OPS MANAGER to help lead the operations and maintain exceptional standards of luxury and service of a premium Men Grooming Lounge in Doha.</p><p><b>Role Overview</b></p><p>As the Assistant Operations Manager, you will work closely with the Operations Manager to oversee daily lounge activities, optimize team performance, and ensure an unparalleled guest experience. This is a fast-paced role requiring a sharp eye for detail, strong leadership skills, and a solid understanding of the local Qatari market.</p><p><b>Key Responsibilities</b></p><p>Daily Operations: Assist in managing day-to-day salon operations, ensuring the lounge meets impeccable standards of cleanliness, luxury, and efficiency.</p><p>Team Leadership: Supervise, motivate, and support a multicultural team of barbers, therapists, and front-of-house staff to achieve service excellence and sales targets.</p><p>Guest Relations: Maintain the highest level of executive guest satisfaction, professionally handling VIP clients and resolving any operational issues swiftly.</p><p>Inventory & Stock: Oversee stock control, inventory counts, and professional product ordering to ensure zero service downtime.</p><p>Performance Tracking: Help monitor daily KPIs, optimize staff schedules, and implement strategies to drive retail and service revenue.</p><p><b>What is on Offer</b></p><p><span style="font-size: 11px;">Standard expat benefits</span></p><p>The opportunity to work with an award-winning, market-leading brand.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Local Experience: Minimum of 2 3 years of experience in a supervisory or assistant management role within Qatar is essential (Spa, Luxury Salon, Fine Dining, or Premium Hospitality sectors). Male and Female candidates are welcome to apply</p><p>Industry Knowledge: Strong familiarity with luxury grooming, wellness, or high-end hospitality standards.</p><p>Skills: Exceptional communication, organizational, and conflict-resolution skills. Competency in salon software and POS systems is a major plus.</p><p>Attributes: A polished, professional presentation with a strong leadership presence and a passion for customer service excellence.</p><p></p></section>
Job Summary The Job holder shall be responsible for lead the information programs/ issuing bulletins aimed at defining the role of the ministry, its activities and competencies providing appropriate media coverage of the ministry's activities and establishing strong relations with the media and maintaining them as well as dealing with statements issued by the Ministry of Health, articles, conferences, media interviews and health announcements. Key Roles and Responsibilities1. Oversee the communications to the media, including preparing articles, press kits, press releases, and other content initiatives.2. Cultivate and manage relationships with media representatives.3. Ensure the media affairs section protects and promotes MOPH image in a proper, coordinated, and consistent manner.4. Manage the flow of news about the organization to the media.5. Optimize communication system to enhance accuracy of communication.6. Approves messages for press releases and pitches, talking points, social media accounts, speeches, media statements, op-eds, letters to the editor, etc.7. Manage the composing and editing of press releases, organization literature, and articles for internal and external use.8. Manage the requests and complaints from the public, refer them to the concerned administrative units and respond to their inquiries.9. Strive for customers' satisfaction through gaining knowledge about their opinions on quality areas of health services provided and recommend improvement.10. Engage to achieve effective communication with the audience as well as mutual interaction between the Ministry and its target audience by its services.11. Perform training for the team on media affairs and Public relations skills.12. Ensure compliance with the MOPH laws, policies, procedures and regulations.13. Perform other duties as requested to meet the ongoing organizational needs. Essential Education Bachelor's Degree in Media, Mass Communication, Journalism, Marketing or any other relevant field. Master's in Public Health is preferred Essential Experience Based on the education and experience, the grade would vary in line with the HR law.
Job Summary The Job holder shall be responsible for lead the information programs/ issuing bulletins aimed at defining the role of the ministry, its activities and competencies providing appropriate media coverage of the ministry's activities and establishing strong relations with the media and maintaining them as well as dealing with statements issued by the Ministry of Health, articles, conferences, media interviews and health announcements. Key Roles and Responsibilities1. Oversee the communications to the media, including preparing articles, press kits, press releases, and other content initiatives.2. Cultivate and manage relationships with media representatives.3. Ensure the media affairs section protects and promotes MOPH image in a proper, coordinated, and consistent manner.4. Manage the flow of news about the organization to the media.5. Optimize communication system to enhance accuracy of communication.6. Approves messages for press releases and pitches, talking points, social media accounts, speeches, media statements, op-eds, letters to the editor, etc.7. Manage the composing and editing of press releases, organization literature, and articles for internal and external use.8. Manage the requests and complaints from the public, refer them to the concerned administrative units and respond to their inquiries.9. Strive for customers' satisfaction through gaining knowledge about their opinions on quality areas of health services provided and recommend improvement.10. Engage to achieve effective communication with the audience as well as mutual interaction between the Ministry and its target audience by its services.11. Perform training for the team on media affairs and Public relations skills.12. Ensure compliance with the MOPH laws, policies, procedures and regulations.13. Perform other duties as requested to meet the ongoing organizational needs. Essential Education Bachelor's Degree in Media, Mass Communication, Journalism, Marketing or any other relevant field. Master's in Public Health is preferred Essential Experience Based on the education and experience, the grade would vary in line with the HR law.
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<p>About Us</p><br><p>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.</p><br><p>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p><br><p>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p><br><p>Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.</p><br><p>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.</p><br><p>Your Day to Day</p><br><p>As the Digital Content Creator, you will be responsible for developing and implementing innovative social media strategies to engage our audience effectively. You will create compelling content and thrive in a dynamic and fast-paced environment. Your main responsibilities will include but not limited to:</p><br><ul><li>Generate original content, including capturing photography and videography, reels, daily live Instagram stories, writing copies, and performing graphic design and creative functions (e.g. simple video editing, creation of gifs, etc.)</li><li>Write, produce and manage all imagery, videos, and content on social and digital channels that supports overall digital strategy and specific online marketing initiatives.</li><li>Support social media strategies for the hotel and various channels and manage day to day social media activities on Facebook, X, TikTok, Instagram, Snapchat, LinkedIn, Pinterest, YouTube, and/or other social channels </li><li>Create monthly content calendars based on those strategies and manage the scheduling of content, troubleshooting, and publishing to all social media channels</li><li>Create social media ads on multiple social platforms, including the development of creative and copy, trafficking ads, measuring performance and ROI, and reporting on results. </li><li>Measure progress, interpret results, and report on social media KPIs. Create amplification plans for content with brand and regional teams</li><li>Use social media listening tools to identify trends, surprise and delight guests, engage with guests, and perform service recovery, </li><li>Develops and sources unique hotel and destination content (posts, photos, videos, infographics); sources and leverages quality User Generated Content in social amplification efforts and ensures usage rights for all materials.</li><li>Moderate assigned social pages and perform customer-service functions per company and industry best practices and standards</li><li>Performs social media canvasing to create sales lead generation for outlets.</li><li>Ensure adherence to all brand, regional, company, and platform guidelines, policies, and procedures</li><li>Work with managers of different departments (F&B, Spa, Bay Club) to capture creative and compelling content</li><li>Stay up-to-date on industry and platform trends and best practices.</li><li>Support execution and fulfillment of projects as outlined on marketing communications plans </li><li>Assist with other assignments by PR & Marketing Manager</li></ul><p>What We Need From You</p><br><p>Ideally, you'll have some or all of the following competencies and experience we're looking for:</p><br><ul><li>Creativity and passion for photography and videography, who possesses a keen eye for detail and a knack for storytelling</li><li>Proficiency in Canva, Adobe Creative Suite, as well as other video editing apps and software required </li><li>Proficiency in platforms such as Hootsuite, Meta Business Manager, and others</li><li>Fluent in Written and Spoken English. Arabic is a plus.</li><li>Ability to work in a fast-paced environment</li></ul><p>What We Offer</p><br><p>We’ll reward all your hard work with competitive salary and benefits.</p><br><p>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p><br><p>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p><br><br> </div>
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<span><br>JOB SUMMARY<br>Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Banquet Operations<br>• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).<br>• Applies knowledge of all laws, as they relate to an event.<br>• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.<br>• Adheres to and reinforces all standards, policies, and procedures.<br>• Maintains established sanitation levels.<br>• Manages departmental inventories and maintains equipment.<br>• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.<br>• Schedules banquet service staff to forecast and service standards, while maximizing profits.<br>• Assists team in developing lasting relationships with groups to retain business and increase growth.<br>Participating in and Leading Banquet Teams<br>• Sets goals and delegates tasks to improve departmental performance.<br>• Conducts monthly department meetings with the Banquet team.<br>• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.<br>• Acts as a liaison to the kitchen staff.<br>• Leads shifts and actively participates in the servicing of events.<br>Ensuring and Providing Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Ensures employees understand expectations and parameters.<br>• Strives to improve service performance.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Reviews comment cards and guest satisfaction results with employees.<br>Conducting Human Resources Activities<br>• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Monitors progress and leads discussion with staff each period.<br>• Participates in the development and implementation of corrective action plans.<br>• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Head Waitress is responsible to oversee the front-of-house operations, ensuring exceptional customer service, coordinating seating arrangements, and supervising waitstaff to maintain a smooth and enjoyable dining experience for guests. They also handle customer inquiries and complaints, manage reservations, and collaborate with kitchen staff to ensure efficient service delivery. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Oversee the performance of waitstaff, assigning duties, and ensuring that service standards are upheld.</p><br>
<p>Provide exceptional customer service by greeting guests, assisting with seating arrangements, and addressing any inquiries or concerns promptly and professionally.</p><br>
<p>Train new staff members on service procedures, menu knowledge, and customer interaction to maintain high standards of service.</p><br>
<p>Create and manage work schedules for waitstaff, ensuring adequate coverage during peak hours and special events.</p><br>
<p>Coordinate with kitchen and bar staff to ensure accurate and timely delivery of food and drinks to customers.</p><br>
<p>Address customer complaints or issues with tact and diplomacy, striving to resolve them to the satisfaction of the guest.</p><br>
<p>Ensure that dining areas, including tables, chairs, and floors, are clean and presentable at all times.</p><br>
<p>Encourage upselling of menu items and promote special offers or promotions to increase revenue.</p><br>
<p>Oversee cash handling procedures, including handling payments, providing change, and reconciling cash registers at the end of shifts.</p><br>
<p>Complete administrative tasks such as preparing reports, managing reservations, and updating seating charts to support efficient restaurant operations.</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Thorough understanding of the restaurant's menu offerings, including ingredients, preparation methods, and special dietary considerations, to assist customers with menu choices and address inquiries.</p><br>
<p>Excellent interpersonal and communication skills to provide exceptional customer service, handle customer inquiries and complaints effectively, and ensure a positive dining experience for guests.</p><br>
<p>Strong leadership and supervisory skills to oversee and motivate waitstaff, delegate tasks effectively, and maintain a cohesive team environment.</p><br>
<p>Exceptional organizational skills to manage reservations, coordinate seating arrangements, and maintain efficient service flow during busy periods.</p><br>
<p>Quick thinking and problem-solving abilities to address issues or challenges that arise during service, such as resolving customer complaints or managing unexpected delays.</p><br> <br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Adminstrative Services L1<br>Food Safety and Sanitation L1<br>Guest Relations L1<br>Leadership<br>Product and Service Knowledge L1<br>Quality<br>Quality and Safety L1<br>Resilience<br><br><br><u><b>Education</b></u>
<br>High School Diploma in Food and Beverage related course<br><br><br><br>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We’re looking for a passionate, creative and results-driven Sr. Specialist Marcom to support the marketing strategy and growth campaign development for Qatar. In this role, you will be responsible for planning & developing marketing campaigns that drive customer acquisitions and improve customer retention. You will also be leading the execution and go-to-market of 360-degree campaigns as well as targeted CRM promotions.</p><br><ul><li><p>Handles the execution of the 360 brand campaigns and ensures that all the required teams are fully aligned on all the deliverables to be done to meet deadlines.</p><br></li><li><p>Responsible for polishing the brand image in its different angles through communication: Riders, Brand tone, brand offering and character... etc </p><br></li><li><p>Facilitating & ensuring proper execution of all the campaign requirements, while continuously monitoring the campaign performance & exposure. Also, must take the necessary steps to ensure the campaign reaches the maximum exposure and performance while its running.</p><br></li><li><p>Handles media planning of all 360 campaigns to ensure balanced exposure with high impact to achieve the campaign objective. </p><br></li><li><p>Maintains constant taps on brand KPIs and sets the strategy/next steps to maintain them all on high scoring levels.</p><br></li><li><p>Ensures timely post campaign performance reports are with the marketing manager, enclosed with proper readings, strategy and next steps.</p><br></li><li><p>Ensure there’s a good inventory of giveaways and branding material for vendors and marketing activations.</p><br></li><li><p>Supporting with the planning of all CSR/PR related communication material.</p><br></li><li><p>Supervise the brand responses on social media & ensure all inquiries and complaints are attended to by the addressable teams in a timely manner.</p><br></li><li><p>Sets up a brainstorming session to continuously share engaging content that reflects the brand image and character. </p><br></li><li><p>Supervises the Social media coordinator and ensures that all his/her outputs match the quality standards when it comes to social media moderation, content creation and briefings.</p><br></li><li><p>Is the secondary POC for Macro influencers and handles the major complaints and feedback that is received with the required teams.</p><br></li><li><p>Weekly social media monitoring of the competitors’ & the brand’s performance.</p><br></li><li><p>Planning all brand-related performance marketing campaigns and submitting briefs in a timely manner to ensure smooth operations.</p><br></li><li><p>Handles the on-ground activations with all the hired suppliers to ensure everything is delivered as agreed with the marketing manager, handles the invitation management (prepares, delivers and secures RSVP), prepares event branding and set up, prepares and sets up the giveaways and supports the overall event agenda.</p><br></li><li><p>Continuously keeps the taps on important local events to push on brand presence during the important ones.</p><br></li><li><p>Takes charge of event branding and communication whenever an event is planned. </p><br></li><li><p>Responsible for double-checking the price offers shared by the vendors to control cost and quality.</p><br></li><li><p>Responsible for ensuring proper financial documentation of invoices, PQs and supporting reports received.</p><br></li></ul><br>Qualifications<br><ul><li><p>Minimum 5 years of experience in consumer marketing, e-commerce, online services, or related experience with a proven record of delivering work with measurable results. </p><br></li><li><p>Strong project management and stakeholder management skills. </p><br></li><li><p>Analytical mindset with strong attention to detail and swift execution </p><br></li><li><p>Ownership Skills: a highly motivated and proactive individual. Willing to roll up their sleeves and go the extra mile to drive results. </p><br></li><li><p>Experience in campaign management, preferably CRM / CVM in an e-commerce company.</p><br></li><li><p>Ability to establish priorities and communicate expectations, working with others to push projects to completion.</p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><p>We’re looking for a passionate, creative and results-driven Sr. Specialist Marcom to support the marketing strategy and growth campaign development for Qatar. In this role, you will be responsible for planning & developing marketing campaigns that drive customer acquisitions and improve customer retention. You will also be leading the execution and go-to-market of 360-degree campaigns as well as targeted CRM promotions.</p><br><br><ul><li><p>Handles the execution of the 360 brand campaigns and ensures that all the required teams are fully aligned on all the deliverables to be done to meet deadlines.</p><br><br></li><li><p>Responsible for polishing the brand image in its different angles through communication: Riders, Brand tone, brand offering and character... etc </p><br><br></li><li><p>Facilitating & ensuring proper execution of all the campaign requirements, while continuously monitoring the campaign performance & exposure. Also, must take the necessary steps to ensure the campaign reaches the maximum exposure and performance while its running.</p><br><br></li><li><p>Handles media planning of all 360 campaigns to ensure balanced exposure with high impact to achieve the campaign objective. </p><br><br></li><li><p>Maintains constant taps on brand KPIs and sets the strategy/next steps to maintain them all on high scoring levels.</p><br><br></li><li><p>Ensures timely post campaign performance reports are with the marketing manager, enclosed with proper readings, strategy and next steps.</p><br><br></li><li><p>Ensure there’s a good inventory of giveaways and branding material for vendors and marketing activations.</p><br><br></li><li><p>Supporting with the planning of all CSR/PR related communication material.</p><br><br></li><li><p>Supervise the brand responses on social media & ensure all inquiries and complaints are attended to by the addressable teams in a timely manner.</p><br><br></li><li><p>Sets up a brainstorming session to continuously share engaging content that reflects the brand image and character. </p><br><br></li><li><p>Supervises the Social media coordinator and ensures that all his/her outputs match the quality standards when it comes to social media moderation, content creation and briefings.</p><br><br></li><li><p>Is the secondary POC for Macro influencers and handles the major complaints and feedback that is received with the required teams.</p><br><br></li><li><p>Weekly social media monitoring of the competitors’ & the brand’s performance.</p><br><br></li><li><p>Planning all brand-related performance marketing campaigns and submitting briefs in a timely manner to ensure smooth operations.</p><br><br></li><li><p>Handles the on-ground activations with all the hired suppliers to ensure everything is delivered as agreed with the marketing manager, handles the invitation management (prepares, delivers and secures RSVP), prepares event branding and set up, prepares and sets up the giveaways and supports the overall event agenda.</p><br><br></li><li><p>Continuously keeps the taps on important local events to push on brand presence during the important ones.</p><br><br></li><li><p>Takes charge of event branding and communication whenever an event is planned. </p><br><br></li><li><p>Responsible for double-checking the price offers shared by the vendors to control cost and quality.</p><br><br></li><li><p>Responsible for ensuring proper financial documentation of invoices, PQs and supporting reports received.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Minimum 5 years of experience in consumer marketing, e-commerce, online services, or related experience with a proven record of delivering work with measurable results. </p><br><br></li><li><p>Strong project management and stakeholder management skills. </p><br><br></li><li><p>Analytical mindset with strong attention to detail and swift execution </p><br><br></li><li><p>Ownership Skills: a highly motivated and proactive individual. Willing to roll up their sleeves and go the extra mile to drive results. </p><br><br></li><li><p>Experience in campaign management, preferably CRM / CVM in an e-commerce company.</p><br><br></li><li><p>Ability to establish priorities and communicate expectations, working with others to push projects to completion.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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Our client is a dynamic cultural and commercial ecosystem that transforms heritage into vibrant, revenue-driving experiences. Operating across hospitality, retail, membership, and strategic partnerships, the organization uses social media as its primary engine for audience connection and brand visibility. We are seeking a strategic lead to own the digital presence and content storytelling for this diverse brand portfolio.The <b>Social Media & Content Strategist</b> defines the "What" of the brand's digital identity, setting the themes, messaging, and platform direction. This role translates business priorities into high-performing content strategies that drive measurable growth and demand across all verticals, including F&B and Art & Design. You will act as a central pillar, coordinating between Brand Managers, PR, and production teams to ensure a coherent yet distinctive presence for every brand in the portfolio.<b>Key Responsibilities</b> <b>Strategic Architecture: </b>Architect and own the comprehensive social media and content strategy, ensuring platform-specific approaches are aligned with organizational growth objectives. <b>Portfolio Coherence: </b>Maintain distinct brand identities for various verticals (F&B, Retail, Membership) while ensuring strategic synergies across the entire digital ecosystem. <b>Content Lifecycle Management: </b>Manage the end-to-end content planning cycle, from defining content pillars to overseeing structured publishing calendars and platform experimentation. <b>Creative Direction: </b>Translate high-level business priorities into actionable creative briefs for production teams, defining the "What" (themes and messaging) while guiding the "How" (execution). <b>Performance Engineering: </b>Direct social media performance tracking, utilizing data to optimize engagement quality, audience growth, and conversion signals. <b>Operational Governance: </b>Establish and enforce content quality standards, community management frameworks, and tone of voice protocols across both in-house and agency teams.Requirements· <b>Education</b>: Bachelor's degree in Marketing, Communications, or Media.· <b>Experience</b><b>:</b> 8-10 years in social media strategy, ideally within the hospitality, lifestyle, or cultural sectors.· <b>Expertise</b><b>:</b> Deep fluency in Instagram, TikTok, YouTube, and LinkedIn, with a proven ability to translate analytics into actionable decisions.· <b>Soft Skills:</b> Strong creative judgment, organized, and capable of leading through influence in a fast-paced environment.· <b>Regional Knowledge:</b> GCC or Middle East experience is strongly preferred.<b>Work Location:</b>Qatar To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Instagram Follow the Black Pearl channel on WhatsApp. Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com. <br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Proven, verifiable experience managing multiple pre-opening projects from planning through to successful commercial launch.<br>
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<span><br>JOB SUMMARY<br>Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVITIES<br>Managing Engineering Operations and Budgets<br>• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.<br>• Ensures regulatory compliance to facility regulations and safety standards.<br>• Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.<br>• Develops specifications and requirements for service contracts and administers such contracts to support building needs.<br>• Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.<br>• Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.<br>• Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.<br>• Develops project plans in accordance with renovation or new construction needs.<br>• Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines.<br>• Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.<br>• Ensures fire crew has complete understanding of all procedures, equipment and alarms.<br>• Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.<br>• Conducts guest room and common area inspection to ensure guest satisfaction.<br>• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and orders or purchasing new equipment, supplies, and furnishings.<br>• Manages parts and equipment inventory.<br>Maintaining Property Standards<br>• Ensures building and equipment licenses and certifications are current.<br>• Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>#LI-MJ1<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Assistant Butler. The Assistant Butler assists in providing discreet, refined, and anticipatory service to guests throughout their stay. Working closely with the Butler, Housekeeping, Concierge, Front Office, In-Room Dining, and other hotel departments, the Assistant Butler ensures every guest enjoys a memorable and effortless luxury experience.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Welcome guests warmly and assist with personalized check-in and check-out experiences</li><li>Handle luggage, packing and unpacking, valet services, and in-room requests</li><li>Prepare guest rooms and suites according to VIP standards and guest preferences</li><li>Coordinate with Housekeeping, Concierge, Spa, and Food & Beverage teams to deliver seamless service</li><li>Maintain guest profiles, preferences, and special requests accurately</li><li>Conduct room inspections before arrivals and after departures</li><li>Manage laundry, pressing, shoe-shining, minibar replenishment, and guest amenities</li><li>Respond promptly and professionally to guest requests while maintaining confidentiality</li><li>Support the Butler in creating memorable experiences for VIP and long-stay guests</li><li>Uphold luxury hospitality standards, impeccable grooming, and professional etiquette at all times</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a luxury hotel, resort, or guest-facing hospitality role</p><p>Excellent communication and interpersonal skills</p><p>Strong attention to detail and the ability to anticipate guest needs</p><p>Professional appearance, discretion, and cultural awareness</p><p>Fluency in English; additional languages are an advantage</p><p>Ability to work flexible shifts, including weekends and public holidays</p><p>Familiarity with Forbes Five-Star or similar luxury hospitality standards is preferred</p>
<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Assistant Butler. The Assistant Butler assists in providing discreet, refined, and anticipatory service to guests throughout their stay. Working closely with the Butler, Housekeeping, Concierge, Front Office, In-Room Dining, and other hotel departments, the Assistant Butler ensures every guest enjoys a memorable and effortless luxury experience. Key Responsibilities: Welcome guests warmly and assist with personalized check-in and check-out experiences Handle luggage, packing and unpacking, valet services, and in-room requests Prepare guest rooms and suites according to VIP standards and guest preferences Coordinate with Housekeeping, Concierge, Spa, and Food & Beverage teams to deliver seamless service Maintain guest profiles, preferences, and special requests accurately Conduct room inspections before arrivals and after departures Manage laundry, pressing, shoe-shining, minibar replenishment, and guest amenities Respond promptly and professionally to guest requests while maintaining confidentiality Support the Butler in creating memorable experiences for VIP and long-stay guests Uphold luxury hospitality standards, impeccable grooming, and professional etiquette at all times</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a luxury hotel, resort, or guest-facing hospitality role Excellent communication and interpersonal skills Strong attention to detail and the ability to anticipate guest needs Professional appearance, discretion, and cultural awareness Fluency in English; additional languages are an advantage Ability to work flexible shifts, including weekends and public holidays Familiarity with Forbes Five-Star or similar luxury hospitality standards is preferred</p>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Bar Manager oversees and manages all aspects of the bar area within a hospitality establishment, ensuring exceptional service, profitability, and compliance with regulations. They are responsible for leading and motivating bar staff, creating and updating beverage menus, managing inventory and costs, and maintaining the overall ambiance and cleanliness of the bar. Additionally, Bar Managers play a key role in developing and implementing marketing and promotional strategies to drive sales and enhance the guest experience. Ultimately, they strive to maximize revenue, uphold quality standards, and create a welcoming and enjoyable atmosphere for guests. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Oversee the daily operations of the bar area, including staffing, inventory management, and customer service, to ensure smooth and efficient service delivery.</p><br>
<p>Hire, train, and supervise bar staff, providing guidance, feedback, and support to ensure high performance and adherence to service standards.</p><br>
<p>Develop and maintain beverage menus, including cocktails, wines, beers, and non-alcoholic drinks, based on market trends, guest preferences, and profitability considerations.</p><br>
<p>Monitor inventory levels, order supplies, and manage stock rotation to minimize waste and ensure adequate supplies for ongoing operations.</p><br>
<p>Implement and enforce health, safety, and sanitation protocols to maintain cleanliness, hygiene, and compliance with regulatory requirements.</p><br>
<p>Create and execute marketing and promotional initiatives, such as happy hours, themed nights, and specialty drink offerings, to drive sales and attract guests.</p><br>
<p>Analyze sales data, track trends, and identify opportunities for revenue growth and cost savings, implementing strategies to maximize profitability.</p><br>
<p>Foster a positive work environment, promoting teamwork, communication, and professional development among bar staff.</p><br>
<p>Handle customer inquiries, feedback, and complaints in a prompt and professional manner, striving to resolve issues and enhance guest satisfaction.</p><br>
<p>Collaborate with other departments, such as kitchen, service, and management, to coordinate operations, address cross-functional issues, and ensure seamless guest experiences.</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>In-depth understanding of beverage operations, including knowledge of spirits, wines, beers, and cocktails, as well as trends and innovations in the industry.</p><br>
<p>Strong leadership and management abilities to effectively lead and motivate a team of bar staff, delegate tasks, and maintain a positive work environment.</p><br>
<p>Excellent communication and interpersonal skills to interact with customers, staff, suppliers, and management, fostering relationships and resolving issues effectively.</p><br>
<p>Proficiency in bar management software, inventory control systems, and POS systems to track sales, monitor inventory levels, and analyze performance data.</p><br>
<p>Attention to detail and organizational skills to oversee multiple tasks simultaneously, such as scheduling, ordering supplies, and maintaining cleanliness and hygiene standards.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>Adminstrative Services L3<br>Inventory Management L3<br>Guest Relations L3<br>Product/Service Management L3<br>Beverages L3<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Culinary Arts or any related field<br><br><br><br>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Restaurant Manager oversees the day-to-day operations, scheduling, and long-term outlook of all event activities held at the restaurant by being accountable for the overall successful operation and service of the food and beverage department and of the employees. Responsible for supervising and training the staff, prepare employee schedules and payroll in a timely and accurate manner, maintain records for house counts, food covers and inventory levels.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods</p><br>
<p>Ensure cleanliness and sanitation of the restaurant at all times and that all accessories, kitchenware and glassware are always in good conditions.</p><br>
<p>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests)</p><br>
<p>Ensures that employees’ grooming and personal hygiene are as per standard.</p><br>
<p>Interacts with guests and ensure customer satisfaction at all times.</p><br>
<p>Handle guest complains effectively and ensure guest problems are not repeated.</p><br>
<p>Ensures all SOPs and sequence of service are strictly followed.</p><br>
<p>Ensures that daily, weekly and monthly inventories in addition of unexpected spot checks are conducted on time and according to Company’s procedures.</p><br>
<p>Manages and control expenses and daily sales and initiate strategies to increase revenues and decrease expenses.</p><br>
<p>Manages employees discipline and attendance and take action regarding any rules violation.</p><br>
<p>Ensures compliance with all food and beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p><br>
<p>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p><br>
<p>Establishes guidelines so employees understand expectations and parameters.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of restaurant operations, including front-of-house and back-of-house procedures, customer service standards, and food safety regulations.</p><br>
<p>Strong leadership and management skills to effectively supervise and motivate restaurant staff, delegate tasks, and resolve conflicts.</p><br>
<p>Excellent communication and interpersonal abilities to interact professionally with guests, staff, and management, fostering positive relationships and ensuring exceptional service.</p><br>
<p>Problem-solving capabilities to address operational challenges, adapt to changing circumstances, and implement solutions to optimize efficiency and profitability.</p><br>
<p>Attention to detail and organizational skills to manage administrative tasks, such as scheduling, inventory control, and financial reporting, with accuracy and efficiency.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality<br>Leadership<br>Adminstrative Services L3<br>Food and Beverage Quality Management L3<br>Restaurant Management L3<br>Agility<br>Guest Relations L3<br>AI Fluency<br>Product/Service Management L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Hotel and Restaurant Management or Food and Beverage related course<br><br><br><br>
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Key Responsibilities:Ensures the smooth and efficient operation and control of the pastry galley and production daily according to company policies. Directs, coaches, supports, supervises, and evaluates (with the Assistant Pastry Chef) the performance of all direct reports. Responsible for the production, quality and presentation of the pastry and dessert assortment to be used in the daily menus. Prepares production forecasts and records leftovers to avoid unnecessary wastage and keep food costs within the budget. Supervise the set-up of the Pastry and dessert display in the various buffets. Must have a complete knowledge of the United States Public Health rules and regulations and ensure that they are followed daily. Ensures that the Pastry Shop’s cleaning schedule established by the Executive Sous Chef Pastry & Bakery is followed by all team members on duty after each service and exercises proper methods to minimize equipment damages. Ensures that the pantry shops are ready for any announced or unannounced USPH inspections done either by the ship’s management or USPH inspectors. Responsible for the requisition and transportation of the necessary items from the main stores to the pastry galley. Ensures recipes/master list and yields are in accordance with the company’s standards. Assists the Assistant Pastry Chef with completing the daily pastry consumption re-cap as requested by the Executive Chef. Ensures that Pastry team members come to work on time, and are in proper, well-maintained uniforms, with special attention to those working in public areas. Personal appearance and hygiene must be according to company policy. Has a thorough understanding of Time and Attendance procedures and is familiar with the contracts and work schedule hours/week and supporting documentation. Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries. Attends meetings, training activities, courses and all other work-related activities as required. Accountable for daily production recap. Accountable to coach and train the Pastry Cooks. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.<br>Qualifications:A minimum of two years' experience as a CDP Pastry in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred). A culinary school degree is required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required.
Key Responsibilities:Ensures the smooth and efficient operation and control of the pastry galley and production daily according to company policies. Directs, coaches, supports, supervises, and evaluates (with the Assistant Pastry Chef) the performance of all direct reports. Responsible for the production, quality and presentation of the pastry and dessert assortment to be used in the daily menus. Prepares production forecasts and records leftovers to avoid unnecessary wastage and keep food costs within the budget. Supervise the set-up of the Pastry and dessert display in the various buffets. Must have a complete knowledge of the United States Public Health rules and regulations and ensure that they are followed daily. Ensures that the Pastry Shop’s cleaning schedule established by the Executive Sous Chef Pastry & Bakery is followed by all team members on duty after each service and exercises proper methods to minimize equipment damages. Ensures that the pantry shops are ready for any announced or unannounced USPH inspections done either by the ship’s management or USPH inspectors. Responsible for the requisition and transportation of the necessary items from the main stores to the pastry galley. Ensures recipes/master list and yields are in accordance with the company’s standards. Assists the Assistant Pastry Chef with completing the daily pastry consumption re-cap as requested by the Executive Chef. Ensures that Pastry team members come to work on time, and are in proper, well-maintained uniforms, with special attention to those working in public areas. Personal appearance and hygiene must be according to company policy. Has a thorough understanding of Time and Attendance procedures and is familiar with the contracts and work schedule hours/week and supporting documentation. Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries. Attends meetings, training activities, courses and all other work-related activities as required. Accountable for daily production recap. Accountable to coach and train the Pastry Cooks. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.<br>Qualifications:A minimum of two years' experience as a CDP Pastry in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred). A culinary school degree is required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required.