Property Consultants Jobs
4643 Jobs Found
<strong>Job Location:<br><br></strong>Banana Island Resort Doha By Anantara<br><br><strong>Overview<br><br></strong>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br><strong>Job Summary<br><br></strong>The Chef de Partie is responsible for running a specific section of the kitchen, ensuring all dishes are prepared consistently, efficiently, and to the highest quality standards. This role requires strong cooking skills, attention to detail, and the ability to work effectively in a fast-paced environment.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Prepare, cook, and present dishes within your assigned station according to established recipes and standards.</li><li>Ensure all ingredients and mise en place are prepared on time for service.</li><li>Maintain high standards of food quality, taste, and presentation at all times.</li><li>Assist in menu development and recipe testing as required.</li><li>Ensure proper storage, labeling, and rotation of food items to maintain freshness and compliance with safety standards.</li><li>Monitor portion control to minimize waste and ensure cost management.</li><li>Maintain cleanliness and organization of your workstation in accordance with hygiene and safety regulations.</li><li>Supervise and train Commis Chefs and other junior staff assigned to your section.</li><li>Coordinate with other kitchen sections to ensure smooth and timely service.</li><li>Report any maintenance issues, equipment problems, or shortages to the Sous Chef or Head Chef.</li><li>Follow all health, safety, and sanitation procedures as per company policy<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Qualifications & Skills<br><br></strong><ul><li>Proven experience as a Chef de Partie or strong experience as a Demi Chef de Partie.</li><li>Knowledge of various cooking techniques and kitchen operations.</li><li>Ability to work well under pressure in a fast-paced environment.</li><li>Strong organizational and time-management skills.</li><li>Ability to follow recipes and instructions precisely.</li><li>Good communication and teamwork skills.</li><li>Culinary degree or relevant certification is preferred<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<strong>Job Location:<br><br></strong>Banana Island Resort Doha By Anantara<br><br><strong>Overview<br><br></strong>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.<br><br><strong>What You Will Be Doing<br><br></strong><ul><li>Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up.</li><li>Pick up and remove used towels and debris from the pool deck areas throughout the day.</li><li>Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.</li><li>Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control.</li><li>Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.</li><li>Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.</li><li>Perform opening/closing side duties as assigned and set the pool according to standards and procedures.</li><li>Be well versed in hotel fire & life safety/emergency procedures.</li><li>Maintain a high standard of personal appearance and hygiene at all times.</li><li>Perform other reasonable duties assigned by the Management of the Hotel.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>At least one year's experience as a recreation attendant</li><li>Exceptional customer service skills</li><li>Basic knowledge of recreational equipment and facilities</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Basic knowledge of first aid and emergency response procedure.</li><li>Be available to carry out any assignment as delegated by department manager.<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
General Information<br><br><strong>Ref #</strong> 2600006K<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Customer Service<br><br><strong>Closing Date:</strong> 2026-10-06<br><br><strong>Description<br><br></strong><strong>About the role:<br><br></strong>Join our award-winning team at HIA and deliver world-class service every day!<br><br>Offers passengers the highest level of service, ensuring a seamless and convenient world-class experience at <strong>Hamad International Airport</strong>. This role is designed for outgoing and detail-oriented individuals who are passionate about service delivery and committed to creating positive customer interactions.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Assist the Customer Service Supervisor by providing the necessary data to fill the shift report.</li><li>Prevent and report misuse of company assets or customer properties through the correct process, in order to re-locate lost items.</li><li>Support the development of procedures for the Senior Customer Service Agent including manuals and policies.</li><li>Provide customers with accurate and helpful information including but not limited to flight timings, transport, food and beverages, airlines, lounges, hotel and other facilities provided at Hamad International Airport.</li><li>Conduct survey for the customer service improvement team to understand customer satisfaction pro-actively identify customer needs and positively influence their perception of Hamad International Airport to improve customer satisfaction survey.</li><li>Prepare, coordinate and monitor the weekly Lost Property disposal and with governmental agencies.</li><li>Check the overall standard quality (including assets serviceability and cleanliness) of the PTC (Passenger Terminal Complex) to ensure KPI (Key Performance Index) and SLA (Standard Lewi Agreement) are met by services provider.</li><li>Prepare the report for Departures, Arrivals and Transfer queue Management for the supervisor.</li><li>Prepare the report for the meals provided to passengers affected by a disruption of the airport operation.<br><br></li></ul>Qualification<br><br><strong>About You<br><br></strong><ul><li>Education: Bachelor’s Degree or equivalent with minimum one year of job-related experience in customer service (Freshers are welcome to apply) OR High School Diploma with at least two years of relevant experience.</li><li>Proven ability to deliver high-quality customer service.</li><li>Fluent in spoken and written English.</li><li>Computer literate and comfortable with digital systems.</li><li>Strong understanding of customer-centric operations.</li><li>Availability for shift work, including weekends and holidays.<br><br></li></ul>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=2600006K
<p><strong>Social Media and Content Creator based in QATAR</strong></p><p><br></p><p><strong>Role overview</strong></p><p><span>Are you a strategic thinker with expertise in social media management, content creation, and reputation management? Social St (Born Creators Group) is seeking a Social Media Manager to own content strategy, execution, and performance analysis for our corporate clients in the construction and property industry. If you have a keen eye for detail, thrive in a structured and fast-paced environment, and are ready to manage accounts end-to-end with autonomy, this role is for you.</span></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li><span>Develop and Execute Social Media Strategies: Create tailored content plans that align with business objectives within the corporate construction/property sector.</span></li><li><span>Manage Content Production: Oversee the creation of high-quality assets, coordinate with designers, videographers, and editors, and ensure content meets brand and industry standards.</span></li><li><span>Maintain Content Calendars: Plan, schedule, and manage content across multiple platforms while ensuring consistency and engagement.</span></li><li><span>Reputation Management: Monitor brand sentiment, handle online interactions professionally, and safeguard the client’s corporate image.</span></li><li><span>Analyse and Optimise Performance: Track KPIs, generate reports, and adjust strategies based on data-driven insights.</span></li><li><span>Collaborate with Clients: Work closely with key stakeholders to align social media initiatives with broader business goals and maintain strong professional relationships.</span></li><li><span>Work On-Site: Spend one/two days per week at the client’s office to ensure seamless communication and integration with their team.</span></li></ul><p><span></span></p><p><strong>Profile</strong></p><ul><li><span>A social media professional with proven experience managing accounts from A to Z, particularly within corporate industries.</span></li><li><span>A strategic and proactive thinker who understands the nuances of corporate branding, reputation management, and structured workflows.</span></li><li><span>Strong organisational skills, attention to detail, and the ability to juggle multiple projects effectively.</span></li><li><span>Expertise in content production, social media analytics, and performance optimisation.</span></li><li><span>The ability to work autonomously while aligning with client expectations and brand guidelines.</span></li></ul><p><br></p><p><strong>Why join us?</strong></p><ul><li><span>Manage high-level corporate social media accounts with real autonomy and impact.</span></li><li><span>Be part of a forward-thinking team that values precision, professionalism, and performance.</span></li><li><span>Work in an environment where your expertise is recognised and your contributions make a tangible difference.</span></li><li><span>A culture that rewards efficiency, strategic thinking, and a proactive approach.</span></li></ul>
<p>You are part of the story behind every moment of wellbeing. At MGallery, each property offers a unique sense of place, and as a Senior Spa Receptionist, you create meaningful experiences from the moment guests arrive. With a warm welcome, genuine care, and a refined approach to service, you ensure every guest feels relaxed, valued, and well cared for throughout their spa journey.</p><p>What is in it for you:</p><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and worldwide!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p>What you will be doing:</p><ul><li>Welcome and warmly greet guests, creating a positive first impression.</li><li>Handle spa reservations, appointments, and guest inquiries professionally and efficiently.</li><li>Explain and recommend spa treatments, services, and wellness experiences.</li><li>Coordinate appointments with therapists and ensure a smooth guest journey.</li><li>Manage guest records, payments, billing, and spa reception procedures accurately.</li><li>Maintain a clean, organized, and welcoming reception area.</li><li>Communicate guest preferences and special requests to the Spa Therapist and Supervisor.</li><li>Handle guest feedback and concerns professionally, escalating when necessary.</li><li>Promote spa treatments, packages, and retail products where appropriate.</li><li>Support the smooth day-to-day operation of the spa and assist colleagues when required.</li><li>Maintain high standards of grooming, hygiene, and professional appearance.</li><li>Follow spa policies, procedures, and health and safety standards.</li><li>Create thoughtful, personalized moments that reflect the unique spirit of MGallery.</li><li>Embody the MGallery spirit through warm, discreet, attentive, and refined service.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include the following:</p><ul><li>Previous experience in spa reception, front office, or guest services is an asset.</li><li>Good knowledge of spa treatments and wellness services.</li><li>Excellent communication and interpersonal skills.</li><li>Warm, welcoming, and professional personality.</li><li>Strong organizational skills with attention to detail.</li><li>Good computer skills and ability to manage reservations and payments.</li><li>Ability to work independently and as part of a team.</li><li>Flexible to work shifts, weekends, and public holidays.</li><li>Professional grooming and a positive attitude.</li><li>Fluency in English; additional languages are an advantage.</li></ul>
<p>You are part of the story behind every moment of wellbeing. At MGallery, each property offers a unique sense of place, and as a Spa Receptionist, you create meaningful experiences from the moment guests arrive. With a warm welcome, genuine care, and a refined approach to service, you ensure every guest feels relaxed, valued, and well cared for throughout their spa journey.</p><p>What is in it for you:</p><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and worldwide!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p>What you will be doing:</p><ul><li>Welcome and warmly greet guests, creating a positive first impression.</li><li>Handle spa reservations, appointments, and guest inquiries professionally and efficiently.</li><li>Explain and recommend spa treatments, services, and wellness experiences.</li><li>Coordinate appointments with therapists and ensure a smooth guest journey.</li><li>Manage guest records, payments, billing, and spa reception procedures accurately.</li><li>Maintain a clean, organized, and welcoming reception area.</li><li>Communicate guest preferences and special requests to the Spa Therapist and Supervisor.</li><li>Handle guest feedback and concerns professionally, escalating when necessary.</li><li>Promote spa treatments, packages, and retail products where appropriate.</li><li>Support the smooth day-to-day operation of the spa and assist colleagues when required.</li><li>Maintain high standards of grooming, hygiene, and professional appearance.</li><li>Follow spa policies, procedures, and health and safety standards.</li><li>Create thoughtful, personalized moments that reflect the unique spirit of MGallery.</li><li>Embody the MGallery spirit through warm, discreet, attentive, and refined service.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include the following:</p><ul><li>Previous experience in spa reception, front office, or guest services is an asset.</li><li>Good knowledge of spa treatments and wellness services.</li><li>Excellent communication and interpersonal skills.</li><li>Warm, welcoming, and professional personality.</li><li>Strong organizational skills with attention to detail.</li><li>Good computer skills and ability to manage reservations and payments.</li><li>Ability to work independently and as part of a team.</li><li>Flexible to work shifts, weekends, and public holidays.</li><li>Professional grooming and a positive attitude.</li><li>Fluency in English; additional languages are an advantage.</li></ul>
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<br>Company Description<br><br><p>From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p><br><br>Job Description<br><br><p><strong><strong>How your day looks like:</strong></strong></p><br><ul><li>Greet arriving guests and retrieve their luggage</li><li>Escort guests to their rooms, explain the room facilities, and sell the hotel’s various outlets (restaurant, bar, spa)</li><li>Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort</li><li>Transport departing guests ‘luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for</li><li>Ensure that luggage has been stored safely according to prescribed procedures</li><li>Ensure that the luggage storage area is kept clean and tidy at all times</li><li>Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’</li><li>Be fully aware of what functions are going on in the hotel</li><li>Provide gracious, attentive, and friendly service</li></ul> </div>
<p><br></p><p><b>Job Description How your day looks like:</b></p><ul><li>Support content management/updates/submissions across Mondrian Doha websites, intranet, corporate micro-sites etc. Includes monitoring and reporting</li><li>Owns the Digital request process by creating one off landing pages, updating and testing special offers on mhg.com and making brand updates as requested</li><li>Traffic and place all digital display media including ad buys and retargeting. Conduct testing, analysis and reporting</li><li>Manage the traffic, reporting and update of email marketing campaigns and programs</li><li>Work with the Revenue team to create, post, and monitor the performance of promotional rates and packages. These need to be optimized and monitored for social media, review sites, email, display, and search engine marketing to ensure we maximize the conversion of each channel</li><li>Work with the Reservation team to maintain accurate and up-to-date content on all confirmations, cancellations and pre arrival emails</li><li>Work with F&B Marketing Executive to execute impactful digital marketing campaigns to drive revenues. Ensure that digital content from all outlets is current and is deployed to drive revenues</li><li>Manage image database for OTA's and GDS. Continually reviews content and updates as necessary</li><li>Own, maintain and manage our content on third party/partner websites. Fact check and ensure accuracy. gather new and updated information from the Digital and Brand Marketing teams</li><li>Maintain and develop accurate documentation for all components and best practices of digital marketing campaigns including lists, timelines, creative, response rates and revenue</li><li>Manage the property online event calendar and Back of House Magazine by making sure that content is reviewed and published as necessary</li><li>Research and help to develop digital brand partnerships</li><li>Produce weekly/monthly reporting and analytics for distribution</li><li>Develop and optimize engaging companywide campaigns that are scalable by brand and region</li><li>Work with Social Media Executive on MHG corporate social and property communities across all of our social media presences</li><li>Responsible for growing brand awareness and reach for Mondrian Doha and markets</li><li>Develop and optimize engaging campaigns that are relevant for their market and ensure that the campaigns support and work in concert with the corporate social media strategy</li></ul><p><br></p>
Job Description <div> <p> <strong> <strong>How your day looks like:</strong> </strong> </p> <p> </p> <ul> <li>Support content management/updates/submissions across Mondrian Doha websites, intranet, corporate micro-sites etc. Includes monitoring and reporting</li> <li>Owns the Digital request process by creating one off landing pages, updating and testing special offers on mhg.com and making brand updates as requested</li> <li>Traffic and place all digital display media including ad buys and retargeting. Conduct testing, analysis and reporting</li> <li>Manage the traffic, reporting and update of email marketing campaigns and programs</li> <li>Work with the Revenue team to create, post, and monitor the performance of promotional rates and packages. These need to be optimized and monitored for social media, review sites, email, display, and search engine marketing to ensure we maximize the conversion of each channel</li> <li>Work with the Reservation team to maintain accurate and up-to-date content on all confirmations, cancellations and pre arrival emails</li> <li>Work with F&B Marketing Executive to execute impactful digital marketing campaigns to drive revenues. Ensure that digital content from all outlets is current and is deployed to drive revenues</li> <li>Manage image database for OTA's and GDS. Continually reviews content and updates as necessary</li> <li>Own, maintain and manage our content on third party/partner websites. Fact check and ensure accuracy. gather new and updated information from the Digital and Brand Marketing teams</li> <li>Maintain and develop accurate documentation for all components and best practices of digital marketing campaigns including lists, timelines, creative, response rates and revenue</li> <li>Manage the property online event calendar and Back of House Magazine by making sure that content is reviewed and published as necessary</li> <li>Research and help to develop digital brand partnerships</li> <li>Produce weekly/monthly reporting and analytics for distribution</li> <li>Develop and optimize engaging companywide campaigns that are scalable by brand and region</li> <li>Work with Social Media Executive on MHG corporate social and property communities across all of our social media presences</li> <li>Responsible for growing brand awareness and reach for Mondrian Doha and markets</li> <li>Develop and optimize engaging campaigns that are relevant for their market and ensure that the campaigns support and work in concert with the corporate social media strategy</li></ul></div>
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<span><br>POSITION SUMMARY<br>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages. <br>Conduct stand-up training to groups of employees. Assist with orientation of new employees. Assist in training hiring managers and interviewers on all interview and selection policies and procedures. Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer. Conduct applicant interviews for hourly and management positions. Ensure company grooming standards are communicated effectively to all new employees. Conduct new hire orientation training including completing all new hire paperwork. Assist with design and development of training programs. Develop training aids and multi-media tools to present training material. Order and manage inventory of training materials and supplies. Prepare for training classes (e.g., materials, setup classes, breakdown classes). <br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>CRITICAL TASKS<br>Safety and Security<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Policies and Procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Follow company and department policies and procedures.<br>Perform other reasonable job duties as requested by Supervisors.<br>Guest Relations<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Address guests' service needs in a professional, positive, and timely manner.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Communication<br>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>Talk with and listen to other employees to effectively exchange information.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Provide assistance to coworkers, ensuring they understand their tasks.<br>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).<br>Assists Management<br>Collaborate with management to formally recognize hourly employees' performance contributions.<br>Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.<br>Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.<br>Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.<br>Coordinate tasks and work with other departments to ensure that the department runs efficiently.<br>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).<br>Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.<br>Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).<br>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.<br>Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).<br>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance around guest and employee satisfaction scores.<br>Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.<br>Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.<br>Actively listen to and consider the concerns of other employees, responding appropriately and effectively.<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br>Quality Assurance/Quality Improvement<br>Comply with quality assurance expectations and standards.<br>Monitor the performance of others to ensure adherence to quality expectations and standards.<br>Physical Tasks<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Visually inspect tools, equipment, or machines (e.g., to identify defects).<br>Enter and locate work-related information using computers and/or point of sale systems.<br>Recruitment - Programs and Strategies<br>Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications.<br>Hiring - New Employees<br>Ensure company grooming standards are communicated effectively to all new employees.<br>Training - Needs Assessment<br>Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment.<br>Training - Development<br>Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters).<br>Prepare for training classes (e.g., materials, setup classes, breakdown classes).<br>Design and create interactive training in various formats.<br>Training - Delivery and Tracking<br>Conduct stand-up training to groups of employees.<br>Monitor and ensure departments are conducting safety training and orientation.<br>Communications and Relations<br>Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.<br>Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.<br>Assist and support management and the leadership team with handling and resolving Human Resources issues.<br>Inform Human Resources management of issues related to employee relations within the division or property.<br>Assist in monitoring/tracking employee relations issues including resolution and follow-up of issues.<br>Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.<br>Observe and monitor employee and manager activities to ensure compliance with company policies and procedures.<br>Performance Management<br>Review employee files (e.g., employee reviews, disciplinary actions) and communicate discrepancies to management.<br>Administration<br>Maintain confidentiality and security of employee and property records, files, and information.<br>Answer phone calls and record messages.<br>Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's, reference checks, Drug Free Workplace Policy (DFWP), applicant self-identification forms, department orientation check list).<br>Human Resources Programs<br>Assist in logistics, administration, and scheduling of annual employee surveys.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About the Role·Oversee and Supervise contract security supervisors & staff and direct daily activities to ensure quality of output and deployment to the plan. Communicates with responsible stakeholders with regards to staff access definitions and requests in order to keep informed all persons with the need to know. Support the stakeholders and members within the department with regard to compiling of documents and stats in relation to incident reports and rectifications of such incidents, and trend analysis, in order to deliver continuous improvement projects. Regularly creating statistics and reports from the Daily Shift Reports, Incident reports for reference purposes. Facilitate the compilation of daily shift reports and Incident reports by collating data, in order to present the findings in a meaningful way. Assist in the response to any emergency or a major operational disruption or threat affecting HIA or its group subsidiaries, including support of the Qatar Airways Special Assistance Program (such as escorting of emergency vehicles, assisting in providing cordons) in order to ensure smooth delivery of emergency plans. Regular foot/mobile patrols at passenger terminal buildings, construction sites, apron areas, midfield area and other areas like landside/Airside (Perimeter) to protect against any security breach, assaults, vandalism, theft, property damage, fire, and other dangers to property. To conduct Drug and alcohol test (if required) and carry out right of search policy as authorized, in order to ensure adherence to QR company policy. To respond in case of any operational accident or incident reported both at landside and airside of terminal and initiate necessary response. Report the same to the Management with immediate effect in order to ensure the escalation of important matters and quick action in response to the accident/incident. Ensuring transfer's security checkpoints and Hold baggage screening process are delivered in compliance with local regulations and SLA is maintained throughout the time. Ensuring secondary screening duties are performed in compliance with foreign authorities’ requirements. Responsible to ensure other airline security services are delivered as per foreign authorities’ requirements and all the required supervision coverage and documentation process are managed thoroughly. Staff screening and man guarding positions shall be supervised and operational quality control activities shall be performed to ensure the documented process is delivered effectively. Perform other department duties related to his/her position as directed by the Head of the Department. About You High School / Vocational / Diploma or Equivalent with minimum 4 years of Job-related experience Bachelors or equivalent with minimum 4 years of Job-related experience Experience in Airport / Aviation Security Background Excellent IT skills including MS Office (Power point, Word, Excel) Preferred to have a Driving License.
Additional Information<br><br>Job Number 26109103<br><br>Job Category Management Development Programs/Interns<br><br>Location Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey!<br><br>To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!<br><br>Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?<br><br>marriotthotelinternship<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Spa Attendant</strong>, you’re not just ensuring a clean and relaxing spa environment – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br>Understand and abide by Waldorf Astoria Spa & Fitness policy and procedures.<br><br><ul><li> Greets patrons with a friendly and sincere welcome upon arrival. </li><li> Listens and addresses guests requests and responds with appropriate action and provides accurate information. </li><li> Communicates guest complaints to Spa Management. </li><li> Daily set up of food and beverage items and equipment and replenishing and maintaining Spa pantry and snack display. </li><li> Inventory and stock all guest supplies and linens. </li><li> Maintains safety and sanitation standards. </li><li> Responsible for all aspects of cleaning the spa facility throughout the day, including, but not limited to:</li><ul><li> Thoroughly clean sinks, mirrors, glass, countertops, walls, vents, windowsills, equipment, and floors throughout the spa/fitness centre. </li><li> Pick-up and return loose equipment to designated area throughout the day. </li><li> Mop, scrub, wax, shampoo and spot clean carpeting and floors. </li><li> Empty trashcans and dispose bulk garbage in designated bins throughout the day. </li><li> Clean and maintain all fixtures, woodwork, walls, and windows, as well as additional parking lot clean-up, as needed. </li><li> Vacuum daily and as needed throughout the day, moving furniture and equipment, as needed to insure thoroughness. </li><li> Dispose of all soiled laundry in designated bins throughout the day. </li></ul><li> Ensure all fixtures and equipment are in excellent working order and report any deficiencies. </li><li> Attend all mandatory meetings, as directed by Spa Manager. </li><li> Provide customer service to guests, including information about hotel services, activities, and directing guests to other areas of the hotel. </li><li> Assist guests in their needs related to the pool & fitness area </li><li> Provide tour of the Spa, pool, and fitness facilities </li><li> Respond to guest requests, comments, and concerns in a timely manner </li><li> Maintain cleanliness of general pool & fitness area including emptying used pool towel bins, organizing pool / fitness furniture, collecting towels, and neatly arranging the pool towel storage shelves </li><li> Instruct and direct guests in correct usage of all facilities and equipment </li><li> Confirm guest registration prior to issuing Hotel property </li><li> Follow health & safety procedures including sanitization of all areas and equipment </li><li> Monitor product inventory to minimize the loss of hotel property </li><li> Raise maintenance issues via property reporting system and to direct supervisors </li><li> Monthly inventory counts including products, equipment, and towels </li><li> Covering reception desks when necessary or requested by supervisors and management </li><li> Providing lists of items required for ordering on weekly basis <br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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<span><br>JOB SUMMARY<br>Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting with Administering Employee Training Programs<br>• Promotes and informs employees about all training programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Meets with training cadre on a regular basis to support training efforts.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Assisting with Evaluating Training Programs Effectiveness<br>• Monitors enrollment and attendance at training classes.<br>• Meets regularly with participants to assess progress and address concerns.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Measures transfer of learning from training courses to the operation.<br>• Ensures adult learning principles are incorporated into training programs.<br>Assisting with Developing Training Program Plans and Budgets<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Assists with establishing guidelines so employees understand expectations and parameters.<br>• Develops specific training to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Assisting with Managing Training Budgets<br>• Assists with the development of the Training budget as required.<br>• Assists with managing budget in alignment with Human Resources and property financial goals.<br>• Assists with managing department controllable expenses to achieve or exceed budgeted goals.<br>• Utilizes P-card if appropriate to control and monitor departmental expenditures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26132270<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Um Al Saneem Street, Zone 36, Street 827, Building 21, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Building Successful Relationships that Generate Sales Opportunities<br><br></strong><ul><li> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li><li> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li><li> Develops relationships within community to strengthen and expand customer base for sales opportunities.</li><li> Manages and develops relationships with key internal and external stakeholders.</li><li> Provides accurate, complete and effective turnover to Event Management.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br><br></strong><ul><li> Identifies new business to achieve personal and location revenue goals.</li><li> Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li><li> Closes the best opportunities for the location based on market conditions and location needs.</li><li> Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br><br></li></ul><strong>Providing Exceptional Customer Service <br><br></strong><ul><li> Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li><li> Services our customers in order to grow share of the account.</li><li> Executes and supports the company’s customer service standards.</li><li> Provides excellent customer service consistent with the daily service basics of the company.</li><li> Sets a positive example for guest relations.</li><li> Interacts with guests to obtain feedback on product quality and service levels.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
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<span><br>JOB SUMMARY<br>Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates expected performance and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the event management or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>JOB SPECIFIC TASKS<br>Participating in and Leading Catering Teams<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Understands how to manage in a culturally diverse work environment.<br>• Uses problem solving methodology for decision making and follow up.<br>• Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.<br>• Builds a positive work environment by demonstrating self confidence, energy and enthusiasm.<br>Supporting the Management of Catering Operations<br>• Interacts with other catering employees, customers and guests, vendors and suppliers.<br>• Demonstrates knowledge of all departments within the property.<br>• Communicates group needs to various departments within the property.<br>• Prompts handling of all inquiries within market and parameters.<br>• Creates written and verbal presentations effectively.<br>Ensuring Exceptional Customer Service<br>• Communicates all details of catering events to operating departments and customers.<br>• Manages the quality process in areas of customer service and employee satisfaction.<br>Supporting and Coordinating with the Sales and Marketing Function<br>• Qualifies business and tracks leads.<br>• Solicits and books meetings, conferences and catered corporate and social events.<br>• Finalizes and upsells catering arrangements for group/convention business.<br>• Negotiates and markets to drive sales and create profits.<br>• Identifies customer needs and all sales opportunities which ensure successful catering events.<br>Conducting Human Resources Activities<br>• Provides constructive coaching and counseling to employees.<br>• Supports the development, training, and mentoring of employees.<br>• Demonstrates knowledge of how and when to impose deadlines and delegate tasks.<br>• Motivates and provides a work environment in which employees are productive.<br>• Listens and responds to employee's needs.<br>• Manages group or interpersonal conflict situations effectively.<br>• Develops and manages hourly employees.<br>• Adheres to EEO and AA policies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26123815<br><br><strong>Job Category</strong> Housekeeping & Laundry<br><br><strong>Location</strong> Doha West Bay, Doha 14435, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Housekeeping Operations and Budgets<br><br></strong><ul><li> Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.</li><li> Inspects guestrooms on a daily basis.</li><li> Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li><li> Inventories stock to verify adequate supplies.</li><li> Supports and supervises an effective inspection program for all guestrooms and public space.</li><li> Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li><li> Verifies all employees have proper supplies, equipment and uniforms.</li><li> Communicates areas that need attention to staff and follows up to verify understanding.</li><li> Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.</li><li> Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br><br></li></ul><strong>Conducting Human Resources Activities<br><br></strong><ul><li> Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</li><li> Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.</li><li> Schedules employees to business demands and for tracks employee time and attendance.</li><li> Verifies employees understand expectations and parameters.</li><li> Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.</li><li> Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Verifies employee recognition is taking place on all shifts.</li><li> Participates in an on-going employee recognition program.</li><li> Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Participates in employee progressive discipline procedures.</li><li> Celebrates successes and publicly recognizes the contributions of team members.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Sets a positive example for guest relations.</li><li> Understands the brand's service culture.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li><li> Empowers employees to provide excellent customer service.</li><li> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li><li> Responds to and handles guest problems and complaints.</li><li> Strives to improve service performance.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
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<span><br>JOB SUMMARY<br>Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates expected performance and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the event management or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>JOB SPECIFIC TASKS<br>Participating in and Leading Catering Teams<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Understands how to manage in a culturally diverse work environment.<br>• Uses problem solving methodology for decision making and follow up.<br>• Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.<br>• Builds a positive work environment by demonstrating self confidence, energy and enthusiasm.<br>Supporting the Management of Catering Operations<br>• Interacts with other catering employees, customers and guests, vendors and suppliers.<br>• Demonstrates knowledge of all departments within the property.<br>• Communicates group needs to various departments within the property.<br>• Prompts handling of all inquiries within market and parameters.<br>• Creates written and verbal presentations effectively.<br>Ensuring Exceptional Customer Service<br>• Communicates all details of catering events to operating departments and customers.<br>• Manages the quality process in areas of customer service and employee satisfaction.<br>Supporting and Coordinating with the Sales and Marketing Function<br>• Qualifies business and tracks leads.<br>• Solicits and books meetings, conferences and catered corporate and social events.<br>• Finalizes and upsells catering arrangements for group/convention business.<br>• Negotiates and markets to drive sales and create profits.<br>• Identifies customer needs and all sales opportunities which ensure successful catering events.<br>Conducting Human Resources Activities<br>• Provides constructive coaching and counseling to employees.<br>• Supports the development, training, and mentoring of employees.<br>• Demonstrates knowledge of how and when to impose deadlines and delegate tasks.<br>• Motivates and provides a work environment in which employees are productive.<br>• Listens and responds to employee's needs.<br>• Manages group or interpersonal conflict situations effectively.<br>• Develops and manages hourly employees.<br>• Adheres to EEO and AA policies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and alarm systems. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Resolve safety hazard situations. Escort unwelcome persons from the property. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all reports/documents; release information only to authorized individuals. Provide proper paperwork to employees requiring outside medical treatment. Type, proofread, and copy security reports. Assist management in training and motivating; serve as a role model. Assign and ensure work tasks are completed on time.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure quality assurance expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>