Pharmacist Assistant Jobs in Qatar
1862 Jobs Found
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>時代を超越した魅力と先駆的な精神を兼ね備えたセントレジスホテル&リゾートは、世界各地の一等地に50以上のラグジュアリーホテルとリゾートを展開し、極上の体験をお届けすることに尽力しています。20世紀初頭にジョン・ジェイコブ・アスター4世がニューヨークにセントレジスホテルを開業して以来、すべてのお客様一人ひとりに妥協のないきめ細やかな最高級のサービスを提供することに尽力しています。これを完璧に実現するのが、洗練されたクラシックなスタイルとモダンな感性を兼ね備えたホスピタリティあふれるチームと、シグネチャーサービスであるバトラーサービスです。ぜひセントレジスの採用情報をご覧ください。セントレジスの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。
Additional Information<br><br>Job Number 26083439<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998.<br><br>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts:<br><br>“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.<br><br>Join our Team<br><br>Work on a team that is built on mutual respect, collaboration and excellent service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998. <br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.<br><br>Who We Look For<br><br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br>Responsibilities<br><br>Four Seasons Resort and Residences at The Pearl-Qatar is seeking an Assistant Security Manager who will be accountable for the security and safety measures throughout the resort. Will maintain strategic oversight of every aspect of the resort's physical security and safety for guests, employees, assets and reputation including staffing, budgets, protocols and procedures as well as crisis management.<br><br>Job Description<br><br>Manage and supervise the day-to-day security force of the property to ensure the safety and security of all guests, personnel, and property. Review and conduct performance evaluations for Security staff. Implement all policies and procedures regarding security and safety. Design and implement preventive safety and security programs. Prevent situations that could jeopardize the reputation of the hotel. Investigate crimes committed against the hotel, guests, and employees. Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective and write a comprehensive report. Manage and coach the security team With support from upper management, manage all problems and complaints that may be brought to your attention by guests; Be well versed as per procedures and communicate them as needed. Motivate, supervise and coach the security team; Support the Director of Security with regards to scheduling, holiday management, overtime management always while keeping in the mind hotel operational needs; Actively participate in department meetings and prepare appropriate summaries; As per Four Seasons standards, offer guests a pleasant, efficient and professional service; Act as a support in the onboarding and training process of new employees and help them complete their tasks; Help guests who are experiencing problems with their in-room safe; Help guests access their rooms in the event of a lost or defective room key; Welcome visitors, contractors, external vendors and register them in the visitors log; Help direct visitors and guests upon arrival at the hotel and answer any questions they may have; Have excellent knowledge of the services and amenities offered by the hotel as well as their schedules; Ensure that the security spaces and employee entrances are kept clean at all times; <br><br>Preferred Qualifications And Skills<br><br>1-2 Years of experience in a similar position with a Luxury Hotel or resort The ideal candidate will have an outgoing personality and a can-do approach to any task! Requires reading, writing and oral proficiency in the English language, Arabic is a preferred asset Degree & Diploma is preferred but not required <br><br>Our Offering<br><br>Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in a high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage <br><br>Work Authorization<br><br>Hotel will apply for the work authorization for a successful candidate.<br><br>Learn More About Employment With Four Seasons<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs
Additional Information<br><br>Job Number 26097425<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Zone 61, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>La mission di W Hotels è "accendere la curiosità, espandere i mondi". Siamo un luogo in cui vivere al meglio la vita. Puntiamo ad aprire porte e menti. Siamo costantemente ispirati da nuovi volti e nuove esperienze. Alla base del nostro lavoro vi è uno spirito affinato e pronto a tutto, che ci ha resi famosi per aver reinventato le regole del lusso in tutto il mondo. Whatever/Whenever è la nostra cultura e filosofia di servizio che trasforma in realtà le passioni dei nostri ospiti, per offrire tutto in ogni momento. Se hai uno spirito originale, innovativo e guardi sempre al futuro di ciò che è possibile, ti diamo il benvenuto in W Hotels. Entrando a far parte di W Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>The Officer - Clinical Trials Office provides support to the Principal Investigator (PI) during the startup, conduct and close out phases of Investigators Initiated and Sponsored Clinical Trials within Sidra Medicine. </span></span></p><br><p><span><span>Under the supervision and support of the Clinical Trials Office (CTO), as the Officer - Clinical Trials Office, the post holder is specifically responsible for the coordination and day to day management of a portfolio of clinical studies.</span></span></p><br><p><span><span>The post holder works collaboratively with PIs and nurses, providing expert coordination support in a clinical and academic research environment, driving study set up and delivery of projects. </span></span></p><br><p><span><span>The post holder is primarily responsible for the coordination between the Investigators, and various stakeholders of the Research Projects and core facilities within Sidra, and with collaborating centers in Qatar and abroad. Specifically(s)he is responsible for setting up Regulatory Binders for Clinical Trials, liaising with the Pharmacy Department during the setup of interventional Clinical Trials facilitating research subjects’ recruitment, supporting with English/Arabic translation where needed, handling research sampling and completing related administrative tasks, collecting research data, recording information on research databases, uploading research forms and documents on IRBNet and monitoring the progress of the assigned Clinical Trials with the support of the CTO. </span></span></p><br><p><span><span>The post holder is expected to collate and manage regulatory documentation to ensure the team is conducting research in accordance with ICH-GCP guidelines, Ministry of Public Health (MoPH) regulations and local Policies and Procedures. This varied and challenging post will involve among other tasks being committed to following up patients for the studies as required and is a key link for supporting patients and their families through ensuring that they receive appropriate and timely information regarding their inclusion and participation in the study. The post holder is instrumental in the patients’ retention in a study.</span></span></p><br><br> Sidra Medicine a healthy population is essential to a strong, prosperous society, and throughout 2020, Sidra continued to provide uninterrupted comprehensive specialist healthcare services for children and young people; and exceptional maternity, gynecology, and reproductive medical services for women, previously unavailable in Qatar and the region.” – H.H Sheikha Moza bint Nasser, Chairperson of Qatar Foundation <br> Sidra Medicine represents the vision of Her Highness Sheikha Moza bint Nasser who serves as its Chairperson. This high-tech facility is home to world-class patient care, scientific expertise, and educational resources. <br> </div>
<h2 class="h5">Job description</h2>
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<span>Reporting structure <br></span><p><u><b>Reports To </b></u><br>
Head of Piping Production Workshop</p><br>
<p><u><b>Direct Reports</b></u><br>
Rigging Supervisor</p><br>
<br><br>Job Summary and Purpose <br><p>As a Subject Matter Expert (SME), the Rigging Foreman [Workshop & Project - Rigging & Movement Logistics] provides the technical & technological problem-solving ability of production engineering process and planning abilities in order to lead work teams and control production process for material handling, movement and coordination of piping systems and their components between workshops. Work is executed to a high quality & auditable standard that is consistent with contract work scope, statutory & code requirements, Integrated Management System (IMS) procedures, design parameters, site survey input, Welding Procedure Specification (WPS), stress inputs and vendor data. This job, and subordinates, are performing safe material lifts and movements of piping systems between workshops and projects.</p><br>
<br><br>Accountabilities <br><p><u><b>Key Accountabilities:</b></u><br>
1. Specialize for critical lifting and rigging activities including arranging of crane and forklift service.<br>
2. Responsible for all pipe shop & onboard piping logistics such as pipe and material movements.<br>
3. Leads a rigging group, that ensure loads are secure, lifted according to yard safety standards<br>
4. Coordinates with crane operator to ensure work schedules are not interrupted. All crane lifts need to ensure materials are on location before work starts.<br>
5. Coordinate for forklift operation to shift pipes.<br>
6. Coordinate with Production Engineer (in charge) for sending pipe for coating (blast/paint/galvanize)<br>
7. Coordinate with transport section to arrange transport for outside yard operations i.e., galvanizing and afloat service.<br>
8. Apply a wide knowledge of engineering practices to resolving management challenges related to production to accomplish the production process in the most effective, efficient and most-economic way. <br>
9. Responsible to scale and integrate physical, human and financial resources at meet high efficiency levels at the lowest possible cost & in pursuit of continuous further improvement. Monitor the daily manpower/manhour consumption for the projects and report to manager. Monitor the daily manhour consumption for the projects and update to section manager for any discrepancy. Plan and allocate the manpower as per the vessel work scope. Closely monitor the daily manpower allocation (WHA). Addresses additional manpower requirements to the section manager to allocate <br>
10. Review the piping section Work Instructions (WI), Risk Assessment (RA) to cover all the piping activities. Closely follow-up the project in charges for the vessel documentation (SI/Technical Query Report/Work Completion Form/Lesson learnt & Project Postmortem) after completion of vessels.</p><br>
<br><br>Accountabilities - 2 <br><p>11. Foster an engaging culture of safe and productive work through role modelling N-KOM's values.<br>
12. Prepare fit for purpose work Permits & Risk Assessments for the identification, control and/or mitigation of workplace risk.<br>
13. Review and update the section Risk Assessments/Environmental Aspects & Impacts as per the latest safe practice and get approval from piping manager.<br>
14. Apply mathematics and statistics to model production systems during decision making process.<br>
15. Design, implement and refine products, services, processes, and systems taking in consideration any constraints and local nuances whether supplier, buyer, substitutes, or new emerging information.<br>
16. Apply appropriate knowledge to design, redesign or improve product & service functionality. Drive and implement process improvements to reduce assembly hours and build cost.<br>
17. Apply concepts and quality techniques throughout the entire production process & system and deploy organizational standards for control proceedings and auditing.<br>
18. Stay up to date with technological developments, enabling them to enterprises and society.<br>
19. Manage and optimize flow (information and production flow).</p><br>
<br><br>Competencies <br>Achievement Oriented<br>Collaboration and Teamwork<br>Customer Centricity<br>Drive_Vision<br>Empower and Nurture Talent<br>Interactive_Communication<br>Solution_Oriented<br><br><br>Key Result Areas <br><p>• Productivity - Set & drive KPI<br>
• Safety - foster zero harm culture<br>
• Quality - implement zero reword principles<br>
• Cost - reduced rework and enable timely delivery<br>
</p><br>
<br><br>Interactions and Working Relations <br><p><b>Internal: </b>Piping Section & All Sections in NKOM</p><br>
<p><b>Purpose:</b> To Educate Pipe Shop Team towards Safety, Health, Environment, Quality & Security. To implement SHEQS Requirements with in Pipe Shop Team. <br>
To Educate Pipe Shop Team about IMS. To Supervise & Perform the Assigned works to Pipe Shop Team. </p><br>
<p><b>External:</b> Clients, Sub-Contractors, Service Engineers & Surveyors.</p><br>
<p><b>Purpose:</b> To understand client requirements, update job status. To understand the Sub contractors / Service engineer requirements and to arrange accordingly. For inspection of Piping Items</p><br>
<br><br>Financial Authorities <br><p>• As per TOFA.</p><br>
<br><br>Qualifications, Experience and Job Skills <br><p><u><b>Qualifications:</b></u><br>
A Diploma in Mechanical, or equivalent working experience and Qualified as Rigging Supervisor in Shipyard and Offshore & Onshore Projects.</p><br>
<p><br>
<u><b>Experience:</b></u><br>
At least 8 years’ relevant working experience Lead in Shipyard Rigging & Lifting. (at least 3 years of experience as Assistant Rigging Foreman role).</p><br>
<p><u><b>Job Specific Competencies:</b></u></p><br>
<p><b>i. Behavioral</b><br>
• Drive Vision<br>
• Interactive Communication<br>
• Customer Centricity<br>
• Solution Oriented<br>
• Empower & Nurture Talents<br>
• Collaboration & Teamwork<br>
• Achievement Oriented</p><br>
<p><b>ii. Technical</b><br>
• Isometric Drawing Interpretation Skill<br>
• Piping and Instrumentation Diagram (P&ID) Drawing Interpretation Skill<br>
• General Arrangement (GA) Drawing Interpretation Skill<br>
• Knowledge of the Marine Piping System <br>
• Knowledge of material standards such as American Society for Testing and Materials (ASTM), American National Standards Institute (ANSI), Japanese Industrial Standards (JIS), American Society of Mechanical Engineers (ASME), American Petroleum Institute (API), etc.<br>
• Knowledge of lifting gears <br>
• Knowledge of mode of transportation and lifting equipment’s<br>
• Knowledge of the heavy lifting, logistics and transportation<br>
• Drawing skill for International Organization for Standardization (ISO) and General Arrangement (GA)<br>
• Knowledge of Drawing symbols.<br>
</p><br>
<br><br><br>
</div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p>
<p>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for every year since the survey began in 1998.</p>
<p>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts:</p>
<p>“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.</p>
<h4>Join our team</h4>
<p>Work on a team that is built on mutual respect, collaboration and excellent service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.</p>
<h4>Our team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.</p>
<h4>Who we look for:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Responsibilities:</h4>
<p>Four Seasons Resort and Residences at The Pearl-Qatar is seeking an Assistant Security Manager who will be accountable for the security and safety measures throughout the resort. Will maintain strategic oversight of every aspect of the resort's physical security and safety for guests, employees, assets and reputation including staffing, budgets, protocols and procedures as well as crisis management.</p>
<p><strong>Job Description:</strong></p>
<ul>
<li>Manage and supervise the day-to-day security force of the property to ensure the safety and security of all guests, personnel, and property.</li>
<li>Review and conduct performance evaluations for security staff.</li>
<li>Implement all policies and procedures regarding security and safety.</li>
<li>Design and implement preventive safety and security programs.</li>
<li>Prevent situations that could jeopardize the reputation of the hotel.</li>
<li>Investigate crimes committed against the hotel, guests, and employees.</li>
<li>Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective and write a comprehensive report.</li>
<li>Manage and coach the security team.</li>
<li>With support from upper management, manage all problems and complaints that may be brought to your attention by guests.</li>
<li>Be well versed as per procedures and communicate them as needed.</li>
<li>Motivate, supervise and coach the security team.</li>
<li>Support the Director of Security with regards to scheduling, holiday management, overtime management always while keeping in mind hotel operational needs.</li>
<li>Actively participate in department meetings and prepare appropriate summaries.</li>
<li>As per Four Seasons standards, offer guests a pleasant, efficient and professional service.</li>
<li>Act as a support in the onboarding and training process of new employees and help them complete their tasks.</li>
<li>Help guests who are experiencing problems with their in-room safe.</li>
<li>Help guests access their rooms in the event of a lost or defective room key.</li>
<li>Welcome visitors, contractors, external vendors and register them in the visitors log.</li>
<li>Help direct visitors and guests upon arrival at the hotel and answer any questions they may have.</li>
<li>Have excellent knowledge of the services and amenities offered by the hotel as well as their schedules.</li>
<li>Ensure that the security spaces and employee entrances are kept clean at all times.</li>
</ul>
<h4>Preferred qualifications and skills</h4>
<ul>
<li>1-2 years of experience in a similar position with a luxury hotel or resort.</li>
<li>The ideal candidate will have an outgoing personality and a can-do approach to any task.</li>
<li>Requires reading, writing and oral proficiency in the English language, Arabic is a preferred asset.</li>
<li>Degree and diploma is preferred but not required.</li>
</ul>
<h4>Our offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture - diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
</ul>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.</p><br><p>Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium. </p><br><br>Job Description<br><br><p><strong>Sales & Business Development</strong></p><br><ul><li>Proactively identify, develop and convert new business opportunities for the hotel.</li><li>Conduct regular sales calls, client visits, presentations, site inspections and business meetings.</li><li>Develop new accounts and continuously expand the hotel's customer base.</li><li>Promote the hotel's rooms, long-stay accommodation, F&B facilities, meeting spaces, events and other services.</li><li>Achieve and exceed assigned monthly, quarterly and annual sales and revenue targets.</li><li>Identify opportunities to increase room nights, average rate, total revenue and overall account production.</li><li>Develop and maintain a strong sales pipeline and ensure timely follow-up on all leads and enquiries.</li><li>Participate in sales missions, trade shows, networking events, exhibitions and other business development activities.</li></ul><p><strong>Account Management</strong></p><br><ul><li>Manage and develop an assigned portfolio of corporate, government, leisure, travel trade, MICE and other key accounts.</li><li>Build and maintain strong relationships with key decision-makers and business partners.</li><li>Conduct regular account reviews and identify opportunities for increased production.</li><li>Maintain accurate and up-to-date account information and contact details in the hotel's CRM/sales system.</li><li>Monitor account performance and take corrective action where production is below expectations.</li><li>Develop long-term partnerships that generate repeat and incremental business.</li></ul><p><strong>Corporate & MICE Sales</strong></p><br><ul><li>Identify and pursue opportunities within the Corporate and MICE segments.</li><li>Handle enquiries for meetings, conferences, group accommodation, events and corporate functions.</li><li>Prepare and follow up on proposals, quotations and contracts.</li><li>Negotiate rates and commercial terms within approved hotel guidelines.</li><li>Coordinate group requirements and ensure accurate communication of client expectations to relevant departments.</li><li>Conduct hotel site inspections and presentations for potential clients and event organizers.</li><li>Follow up on lost business and identify opportunities to convert future business.</li></ul><p><strong>Revenue & Commercial Performance</strong></p><br><ul><li>Support the achievement of the hotel's overall revenue and business objectives.</li><li>Work closely with Revenue Executive to understand market demand, pricing, availability and business opportunities.</li><li>Recommend appropriate sales strategies based on market conditions and account performance.</li><li>Monitor competitor activities, market trends, pricing and new business opportunities.</li><li>Identify opportunities to maximize total hotel revenue rather than focusing solely on room sales.</li><li>Ensure all negotiated business is aligned with the hotel's commercial strategy and profitability objectives.</li></ul><p><strong>Client Relationship & Customer Service</strong></p><br><ul><li>Maintain a high level of professionalism in all client interactions.</li><li>Understand client requirements and recommend appropriate hotel products and services.</li><li>Ensure client expectations are clearly communicated and followed through from enquiry to completion.</li><li>Handle client concerns and complaints promptly and coordinate with relevant departments for resolution.</li><li>Conduct post-event and post-stay follow-ups to strengthen relationships and encourage repeat business.</li><li>Provide excellent after-sales service to ensure client satisfaction and retention.</li></ul><p><strong>Sales Administration & Reporting</strong></p><br><ul><li>Maintain accurate records of sales activities, client visits, leads, proposals and business opportunities.</li><li>Update the CRM/sales system regularly and accurately.</li><li>Prepare weekly and monthly sales activity reports.</li><li>Monitor account production against targets and provide updates to the Assistant Sales Manager/Director of Sales.</li><li>Assist in preparing sales forecasts, market reports and account plans.</li><li>Maintain an organized database of existing and prospective clients.</li><li>Ensure all sales documentation, contracts and correspondence are completed accurately and on time.</li></ul><p><strong>Internal Coordination</strong></p><br><ul><li>Work closely with Reservations, Revenue Management, Front Office, F&B, Events, Finance and Operations.</li><li>Ensure all confirmed business is properly communicated and handed over to the relevant departments.</li><li>Participate in sales and commercial meetings and contribute market intelligence and business leads.</li><li>Support Marketing and Communications initiatives by providing market insights and sales opportunities.</li><li>Coordinate with Accor regional/global sales resources and relevant business partners where applicable.</li></ul><p><strong>Market Intelligence</strong></p><br><ul><li>Monitor competitor hotels, their rates, promotions, facilities and sales activities.</li><li>Identify emerging market segments, companies and business opportunities in Doha.</li><li>Maintain strong knowledge of the local corporate, government, travel trade and MICE market.</li><li>Share relevant market intelligence with the Sales leadership team.</li><li>Identify opportunities arising from new companies, projects, events and developments in the market.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales or a related field is preferred.</li><li>Minimum 2–3 years of experience in hotel sales, preferably within a branded or international hotel environment.</li><li>Previous experience in Corporate, MICE, Government, Leisure, Travel Trade or Group Sales is highly preferred.</li><li>Proven track record of achieving sales targets and generating new business.</li><li>Strong knowledge of the Doha/Qatar corporate and hospitality market is an advantage.</li><li>Experience managing corporate accounts and developing long-term client relationships.</li><li>Experience preparing proposals, quotations and negotiating commercial terms.</li><li>Knowledge of hotel sales processes, revenue principles and market segmentation.</li><li>Experience using CRM systems, Opera or other hotel systems is an advantage.</li><li>Proficiency in Microsoft Office, particularly Excel and PowerPoint.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Accor Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li></ul><p><strong>Your team and working environment:</strong></p><br><p><br>Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p><span><span>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998.</span></span></p><br><br><br><p><span><span>In the words of Isadore Sharp, Founder and</span><span>Chairman</span><span>of Four Seasons Hotels and Resorts:</span></span></p><br><br><br><p><span><span>“The reason for our success is no secret. It comes down to one single principle that transcends time and geography,</span><span>religion</span><span>and culture.</span><span>It’s</span><span>the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.</span></span></p><br><br><br><p><u><span>Join our Team</span></u></p><br><br><ul><li><p><span><span>Work on a team that is built on mutual respect,</span><span>collaboration</span><span>and excellent service.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Four Seasons provides employees with the same level of care that we expect to be shared with our guests.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.</span></span></p><br><br></li></ul><br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service</span><span>and</span><span>passion</span><span>. </span></span></p><br><br><br><br><p><u><span>Who We Look For: </span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us.</span><span>We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Responsibilities:</span></u></p><br><br><br><p><span>Four Seasons Resort and Residences at The Pearl-Qatar<span>is seeking an Assistant Security Manager who will be accountable for the security and safety measures throughout the resort. Will</span><span>maintain</span><span>strategic oversight of every aspect of the resort's physical security and safety for</span><span>g</span><span>uests,</span><span>e</span><span>mployees,</span><span>a</span><span>ssets</span><span>and</span><span>r</span><span>eputation including staffing, budgets,</span><span>protocolsand procedures as well as crisis management.</span> </span></p><br><br><br><p><u><span>Job Description:</span></u></p><br><br><ul><li><p><span><span>Manage and supervise the</span><span>day-to-day</span><span>security force of the property to ensure the safety and security of all guests,</span><span>personnel,</span><span>and property.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Review and conduct performance evaluations for Security staff.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Implement all policies and procedures</span><span>regarding</span><span>security and safety.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Design and implement preventive safety and security programs.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prevent situations that could jeopardize the reputation of the hotel.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Investigate crimes committed against the hotel, guests, and employees.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Document all incidents occurring in the hotel in connection with crime, subversions, potential</span><span>liabilities</span><span>and insurance requirements</span><span>. </span><span>And in documenting such activities</span><span>remain</span><span>objective and</span><span>write</span><span>a comprehensive report.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Manage and coach the security team </span></span></p><br><br></li></ul><br><ul><li><p><span><span>With support from upper management, manage all problems and complaints that may be brought to your attention by guests;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be well versed as per</span><span>procedures and</span><span>communicate them as needed.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Motivate,</span><span>supervise</span><span>and coach the security team;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support the Director of</span><span>S</span><span>ecurity with regards to scheduling, holiday management, overtime management always while keeping in the mind hotel operational needs;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Actively</span><span>participate</span><span>in department meetings and prepare</span><span>appropriate summaries</span><span>;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>As per Four Seasons standards, offer guests a pleasant,</span><span>efficient</span><span>and professional service;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Act as a support in the onboarding and training process of new employees and help them complete their tasks;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Help guests who are experiencing problems with their in-room safe;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Help guests access their rooms</span><span>in the event of</span><span>a lost or defective room key;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Welcome visitors, contractors, external vendors and register them in the</span><span>visitors</span><span>log;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Help direct visitors and guests upon arrival at the hotel and answer any questions they may have;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Have excellent knowledge of the services and amenities offered by the hotel as well as their schedules;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure that the security spaces and employee entrances are</span><span>kept clean at all times</span><span>;</span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and Skills</span></u></p><br><br><br><ul><li><p><span><span>1-2 Years of experience in a similar position with a Luxury Hotel or resort</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ideal candidate will have an outgoing personality and a can-do approach to any task!</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires reading, writing and oral</span><span>proficiency</span><span>in the English language, Arabic is a preferr</span><span>ed asset</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Degree & Diploma is preferred but not</span><span>required</span></span></p><br><br></li></ul><br><br><p><u><span>Our Offering:</span></u></p><br><br><br><ul><li><p><span><span>Opportunities to build a successful career with global potential </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Unique strong culture - diversity of 50 different nationalities </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Living accommodation in a high quality, well-resourced apartment </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee Recognition Programs</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Paid annual home leave tickets </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary meals in employee restaurants </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Free transportation to work </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Medical coverage </span></span></p><br><br></li></ul><br><br><p><u><span>Work Authorization</span><span>:</span></u></p><br><br><br><p><span><span>Hotel will apply for</span><span>the work</span><span>authorization for a successful candidate. </span></span></p><br><br><br><p><u><span>Learn more about employment with Four</span><span>Seasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels: </span></span></p><br><br><p><u><span>https://www.facebook.com/FourSeasonsJobs</span></u></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>http://jobs.fourseasons.com</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p><span><span><span>They will be responsible for all activities that involve the admission and registration of patients, checks-in new patients and for providing facility and billing information to new and existing patients. They will be responsible for attending to all related patient inquiries and for patient information intake and ensuring this information is readily available for doctors and nurses.</span></span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span><span><span>Greets patients and their caregivers on arrival.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Logs in patient information digitally and maintains accurate records.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Verifies patient’s eligibility checks. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Collects information such as patient details, medical history, billing, and insurance information.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Ensures accuracy, completeness and verification of demographic and insurance information.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Prepares and finalizes patient check-in documentation.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Guides patients to physician examinations and other points of services.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Ensures that patient check-in is thoroughly screened for insurance coverage and has required pre-authorizations, to safeguard the Hospital’s accounts receivables, determine patient responsibility, and cash collection at the time of service.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Supports RCM Pre-authorization team in securing the insurance approvals in an efficient and timely manner.</span></span></span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span><span>Processes insurance information, follows up, and communicates with the RCM Pre-authorization team. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Follows up with the clinics for any additional clinical procedures/services that might have been ordered and other services that might have been provided during the visit.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Facilitates communication regarding patient case and status to clinicians.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Obtains billing information and handles payments to provide patients with billing and payment information.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Guides the patients to the other points of services (Lab, Radiology, Pharmacy, etc.) when needed.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Facilitates the patient’s upcoming visits and schedules the required appointments accordingly (follow-ups, referrals, other services) to ensure proper and accurate scheduling maintaining the patient’s best interest in-check and avoiding any potential prejudice within services’ scheduling.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Prepares the required daily, monthly, weekly, and yearly reports and analysis as directed by the Patient Access Manager.</span></span></span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span><span><span>Sufficient knowledge of medical terminology and insurance processes.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Strong organizational and administrative skills.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Ability to remain calm in stressful situations.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Ability to switch priorities based on patients’ needs.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Has high work ethic and maintains confidentiality.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Has a professional appearance and demeanour.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Proficient in Microsoft office and other data entry systems.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Professional, compassionate, and patient.</span></span></span></span></span></span></p><br>
<p><span><span><span>Strong attention to detail and demonstrated ability to use sound judgment in decision-making.</span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span><span>2+ years previous Patient Access experience and Customer Care/Patient Relations experience (preferred).</span></span></span></p><br>
<p><span><span><span><span>Experience with electronic health records.</span></span></span></span></p><br>
<p><span><span><span><span>Medical insurance and/or hospital registration experience preferred).</span></span></span></span></p><br>
<p><span><span><span>2+ years customer service experience ideally in a hospital setting</span></span></span></p><br>
<p><span><span><span><span><span><span>Minimum 2 years in GCC (preferred). </span></span></span></span></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Patient Registration and Admissions L2<br>Patient Scheduling L2<br>Revenue Cycle Processes L2<br>Healthcare Billing and Insurance Verification L2<br>Root Cause Analysis & Problem Solving L2<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration or Hospitality<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
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<span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Areas of responsibility include Pool, and Beach/Bars. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>General</h4>
<p>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.<br>
WA Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.<br>
It is part of your strategy to fully understand and support in all aspects the Waldorf Astoria Doha West Bay Human Resources Strategic Policy.<br>
It is part of your role and your responsibility to fully support all learning and development activities.<br>
You shall take all reasonable steps to safeguard stored information and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.<br>
Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.<br>
Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Waldorf Astoria.<br>
Ensure compliance with the Hilton social media policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.<br>
Waldorf Astoria has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.<br>
Act as a hotel ambassador at all times.<br>
To carry out any additional duties requested by management, related to hotel operational activities.</p>
<h4>Departmental</h4>
<p>Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to the guests.<br>
Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines and be able to garnish all drinks as per the given standards and explain their characteristics.<br>
Support the outlet manager when required to train colleagues in accordance with the applicable standards and policies and regularly update the Standard Drink Appearance file (SDA).<br>
If necessary be able to personally interact and recommend suitable drinks for guests.<br>
Handle effectively any kind of customer complaints being verbal or written and report to managers without fail.<br>
Set up daily bar counter and ensure that mise en place and any other required ingredients and equipment are prepared in order to work as efficiently as possible.<br>
All bottles and ingredients should be set up as per the bar’s standard to assure they are in easy reach and facilitate effective service.<br>
Check the inventory daily before each shift to assure correct amounts are stocked up to avoid running out of stock during service periods.<br>
Assist in carrying out monthly inventories together with the Banquet Supervisor and managers.<br>
Responsible for checking the temperature of the bar fridges and follow the First in, First Out standards.<br>
Assure that correct date labelling is always in place for all related products.<br>
Clean and sanitize the bar areas after each shift and when required.<br>
Carry out periodic deep cleaning of all related bar areas including storage facilities and fridges.<br>
Operate the required steps on the point of sales system in order to process food and beverage orders.<br>
If requested be able to carry out cashiering and daily cash and credit collections.<br>
The bartender will support the server in serving food and beverage, cleaning tables, chairs and work area to maintain a sanitary environment.<br>
Any other reasonable tasks as assigned by the outlet manager including assisting other outlets.</p>
<h4>Colleague Relations</h4>
<p>Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.<br>
Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.</p>
<h4>Guest Relations</h4>
<p>Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.<br>
Have a natural, warm smile and a friendly and passionate approach towards guests.<br>
Create WOW moments to surprise and delight guests in the restaurants through gestures and other actions.<br>
Report guest’s preference to superiors and act upon them whenever known.</p>
<h4>Supportive Functions</h4>
<p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.<br>
Maintain an open line of communication between guests, management, and service staff; discuss operational problems with co-workers or supervisors to work out solutions.<br>
Schedule and attend required meetings.<br>
Follow hotel standards for safety and security.<br>
Utilize traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express.<br>
Perform general cleaning tasks to adhere to health and safety standards.<br>
Perform in the capacity of any position supervised.<br>
Keep work area clean and organized.<br>
Complete other duties as assigned by Assistant Manager.<br>
Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.</p>
<h4>Typical Day</h4>
<p>Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special.<br>
Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence.<br>
Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!<br>
Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized.<br>
Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.</p>
<h4>What It Takes to Make the Stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an Award-Winning Workplace Culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br>
Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br>
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest’s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests vía telephone, e-mail, Glowing or in person within the same day as the query being received. Ensures that special requests and alerts or traces to respective department are being addressed. Maintains complete knowledge of the Hotel & its services (F&B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up. Submits summary Trust You glitches reported generated through Knowcross before 3rd of the month for the previous month. Pre research guests’ profiles, status and required information in order to personalize their stay. Assemble TOP VIPs guest’s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests’ birthdays and sends birthday online cards. Prepares the necessary information, reports and monitors their activities throughout the day. Ensures that guest’s preference and relevant information are updated in Opera. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Understand and be able to perform all duties of the Managers on Duty. Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high. Promote & encourage creativity in efforts to deliver memorable guest journeys. Ensure the Rota is done correctly and in a timely manner. Actively lobby host and act as a role model for the team on Duty. Have a thorough knowledge of the Front Office systems, such as Opera, Knowcross and Vingcard. At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner. Assist with managing the performance of the Guest Relations, Service Center team to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and VIP expectations. Communicate all new policies and procedures to all associates. Ensure all departmental SOPs are updated and followed up correctly by the team. Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relations team, up-date procedures and implement them. Handle any guests’ problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Managers on Duty. Monitor associate’s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image. Always use the correct standard and etiquette when answering the telephone and emails. Work together with the Director of Front of House with regards to SAG’s and any special procedures which may be necessary for their arrival and departure. Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation. Have a complete knowledge of all the guest rooms. Attend daily operational morning meetings. Participate in all hotel and departmental initiatives. Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Be responsive to associates’ needs and problems; be firm, fair, and consistent in dealing with challenges. Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to. Constantly keep the Director of Front of House updated on the performance of the Guest Relations team. Spot check, Supervisors, Guest relations associates, Service Center Associates to ensure the Rosewood brand standards are being adhered to. Strive to achieve upselling goals by leading by example and motivating the team. Promote the hotels facilities effectively. Take an active role in the preparation of associate performance reviews/appraisals with the Director of Front of House. Understand the structure and standards to ensure a smooth operation between Guest Relations, Front office, Finance and Housekeeping. Take an active role in daily handovers – contributing and communicating relevant issues. Respond to all guest requests in a prompt and courteous manner. Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner. Attending training sessions both internal and external. Take an active role in recruitment for the Guest Relations team. Report all disciplinary and grievance matters immediately to Assistant/Director Front of House. Monitor that all LQA, Forbes and Rosewood standards are met.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest’s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests vía telephone, e-mail, Glowing or in person within the same day as the query being received. Ensures that special requests and alerts or traces to respective department are being addressed. Maintains complete knowledge of the Hotel & its services (F&B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up. Submits summary Trust You glitches reported generated through Knowcross before 3rd of the month for the previous month. Pre research guests’ profiles, status and required information in order to personalize their stay. Assemble TOP VIPs guest’s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests’ birthdays and sends birthday online cards. Prepares the necessary information, reports and monitors their activities throughout the day. Ensures that guest’s preference and relevant information are updated in Opera. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Understand and be able to perform all duties of the Managers on Duty. Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high. Promote & encourage creativity in efforts to deliver memorable guest journeys. Ensure the Rota is done correctly and in a timely manner. Actively lobby host and act as a role model for the team on Duty. Have a thorough knowledge of the Front Office systems, such as Opera, Knowcross and Vingcard. At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner. Assist with managing the performance of the Guest Relations, Service Center team to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and VIP expectations. Communicate all new policies and procedures to all associates. Ensure all departmental SOPs are updated and followed up correctly by the team. Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relations team, up-date procedures and implement them. Handle any guests’ problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Managers on Duty. Monitor associate’s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image. Always use the correct standard and etiquette when answering the telephone and emails. Work together with the Director of Front of House with regards to SAG’s and any special procedures which may be necessary for their arrival and departure. Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation. Have a complete knowledge of all the guest rooms. Attend daily operational morning meetings. Participate in all hotel and departmental initiatives. Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Be responsive to associates’ needs and problems; be firm, fair, and consistent in dealing with challenges. Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to. Constantly keep the Director of Front of House updated on the performance of the Guest Relations team. Spot check, Supervisors, Guest relations associates, Service Center Associates to ensure the Rosewood brand standards are being adhered to. Strive to achieve upselling goals by leading by example and motivating the team. Promote the hotels facilities effectively. Take an active role in the preparation of associate performance reviews/appraisals with the Director of Front of House. Understand the structure and standards to ensure a smooth operation between Guest Relations, Front office, Finance and Housekeeping. Take an active role in daily handovers – contributing and communicating relevant issues. Respond to all guest requests in a prompt and courteous manner. Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner. Attending training sessions both internal and external. Take an active role in recruitment for the Guest Relations team. Report all disciplinary and grievance matters immediately to Assistant/Director Front of House. Monitor that all LQA, Forbes and Rosewood standards are met.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest’s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests vía telephone, e-mail, Glowing or in person within the same day as the query being received. Ensures that special requests and alerts or traces to respective department are being addressed. Maintains complete knowledge of the Hotel & its services (F&B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up. Submits summary Trust You glitches reported generated through Knowcross before 3rd of the month for the previous month. Pre research guests’ profiles, status and required information in order to personalize their stay. Assemble TOP VIPs guest’s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests’ birthdays and sends birthday online cards. Prepares the necessary information, reports and monitors their activities throughout the day. Ensures that guest’s preference and relevant information are updated in Opera. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Understand and be able to perform all duties of the Managers on Duty. Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high. Promote & encourage creativity in efforts to deliver memorable guest journeys. Ensure the Rota is done correctly and in a timely manner. Actively lobby host and act as a role model for the team on Duty. Have a thorough knowledge of the Front Office systems, such as Opera, Knowcross and Vingcard. At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner. Assist with managing the performance of the Guest Relations, Service Center team to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and VIP expectations. Communicate all new policies and procedures to all associates. Ensure all departmental SOPs are updated and followed up correctly by the team. Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relations team, up-date procedures and implement them. Handle any guests’ problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Managers on Duty. Monitor associate’s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image. Always use the correct standard and etiquette when answering the telephone and emails. Work together with the Director of Front of House with regards to SAG’s and any special procedures which may be necessary for their arrival and departure. Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation. Have a complete knowledge of all the guest rooms. Attend daily operational morning meetings. Participate in all hotel and departmental initiatives. Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Be responsive to associates’ needs and problems; be firm, fair, and consistent in dealing with challenges. Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to. Constantly keep the Director of Front of House updated on the performance of the Guest Relations team. Spot check, Supervisors, Guest relations associates, Service Center Associates to ensure the Rosewood brand standards are being adhered to. Strive to achieve upselling goals by leading by example and motivating the team. Promote the hotels facilities effectively. Take an active role in the preparation of associate performance reviews/appraisals with the Director of Front of House. Understand the structure and standards to ensure a smooth operation between Guest Relations, Front office, Finance and Housekeeping. Take an active role in daily handovers – contributing and communicating relevant issues. Respond to all guest requests in a prompt and courteous manner. Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner. Attending training sessions both internal and external. Take an active role in recruitment for the Guest Relations team. Report all disciplinary and grievance matters immediately to Assistant/Director Front of House. Monitor that all LQA, Forbes and Rosewood standards are met.
مطلوب وكيل عقاري – الدوحة، قطرنبحث عن وكيل عقاري محترف للانضمام إلى فريقنا في الدوحة، ضمن وظيفة بدوام كامل وحضور ميداني، للعمل على إدارة ومتابعة معاملات البيع والتأجير من البداية حتى إتمام الصفقة.سيكون المرشح مسؤولاً عن مساعدة العملاء في اختيار العقارات المناسبة، ترتيب وتنفيذ المعاينات، تقديم الاستشارات حول الأسعار وحالة السوق، إدارة الإعلانات العقارية، تحضير المستندات المطلوبة، التفاوض على العروض والعقود، والتنسيق مع الفرق القانونية والمالية وإدارة العقارات لضمان تجربة سلسة واحترافية للعملاء.نبحث عن شخص يمتلك مهارات بيع قوية، قدرة عالية على بناء العلاقات، سرعة في الرد على الاستفسارات، وفهماً جيداً لسوق العقارات في قطر، مع الالتزام بتقديم خدمة راقية للمشترين، البائعين، المُلّاك، والمستأجرين.المتطلبات:امتلاك رخصة عقارية سارية في قطر.خبرة سابقة في العقارات أو المبيعات.معرفة جيدة بسوق العقارات في الدوحة والمناطق الرئيسية.مهارات قوية في البيع، التفاوض، وخدمة العملاء.القدرة على إدارة العملاء والمتابعة باحترافية.الإلمام بمنصات الإعلانات العقارية وأنظمة CRM.مهارات تنظيم وإدارة وقت ممتازة.إجادة اللغة الإنجليزية، وتُعد العربية أو أي لغة إضافية ميزة إضافية.القدرة على العمل ميدانياً في الدوحة ضمن بيئة سريعة ومليئة بالتحديات.إذا كنت طموحاً، منظماً، وتملك الشغف بعالم العقارات، فهذه فرصة مناسبة لبناء مسار مهني قوي في سوق الدوحة العقاري.