Operation Manager Jobs in Qatar
7889 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Title : Supervisor of Waste and Treatment Operations Location : Qatar Industry : Waste Incineration, Treatment and Recycling Factory Requirements : Minimum 7- 10 years of experience in waste incineration, treatment and recycling factory. Strong leadership and organizational skills Strong work ethic and reliability.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 7- 10 years of experience in waste incineration, treatment and recycling factory.</li><li>Strong leadership and organizational skills</li><li>Strong work ethic and reliability</li></ul><p></p></section>
Additional Information<br><br>Job Number 26107404<br><br>Job Category Sales & Marketing<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>This is a corporate/above property job code and a central job description is not available. Please work with your human resources partner to obtain or create the appropriate job description for this role.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26092882<br><br>Job Category Sales & Marketing<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Building Successful Relationships that Generate Sales Opportunities<br><br> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.<br><br>Managing Sales Activities<br><br> Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br><br> Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br><br>Providing Exceptional Customer Service <br><br> Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company’s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26079924<br><br>Job Category Sales & Marketing<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Building Successful Relationships that Generate Sales Opportunities<br><br> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.<br><br>Managing Sales Activities<br><br> Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br><br> Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br><br>Providing Exceptional Customer Service <br><br> Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company’s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26079924<br><br>Job Category Sales & Marketing<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Building Successful Relationships that Generate Sales Opportunities<br><br> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.<br><br>Managing Sales Activities<br><br> Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br><br> Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br><br>Providing Exceptional Customer Service <br><br> Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company’s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26079000<br><br>Job Category Sales & Marketing<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The position is accountable for proactively soliciting and handling F&B sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to F&B sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Building Successful Relationships that Generate Sales Opportunities<br><br> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.<br><br>Managing Sales Activities<br><br> Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br><br> Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br><br>Providing Exceptional Customer Service <br><br> Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company’s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most exciting and quickly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work with governments and government-backed entities outside of the United States.<br><br>We develop bespoke solutions that leverage our customers’ proprietary data and expertise to transform their organizations with AI. We work with them to understand their pain points and workflows and then forward deploy our team to build cutting-edge solutions. The applications we build are powered by the Scale Gen AI Platform, a full stack product to build, test and deploy frontier AI agents.<br><br>Developing custom AI applications Building custom LLMsProviding high-quality training data for research and government institutions building LLMsDeveloping partnerships to foster regional talent growth and AI adoption<br><br>We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions. The ideal candidate has deep experience with AI/ML application development, can think strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds operationally, and has a strong understanding of software engineering principles and practices. You will be responsible for owning large AI projects for one or many customers.<br><br>You will lead a cross-functional team of engineers, MLEs, and operators to build a highly impactful solution for our customers that will drive millions in revenue for our business as well.<br><br>Responsibilities: <br><br>Lead design workshops with the client to define custom AI solutions Scope out new AI application use cases across various government entities Lead cross-functional development of AI applications and custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market) Consistently engage with future end-users to solicit feedback and ensure we are prioritizing effectively Stay up to date with latest research in applied AI and training custom LLMsScope out model evaluation sets and performance requirements, consistently review results, and iterate on the solution Give regular progress updates to the client and Global Public Sector leadership<br><br>Minimum Qualifications: <br><br>4+ years of experience building products with specific experience within the last 1-2 years building AI-powered products Strong technical background (STEM degree) and/or experience building technical software products Strong understanding of generative AI technologies and their applications in both enterprise and consumer settings Experience with vibe coding tools (i.e., Replit, Lovable, Bolt, etc.) and design tools (i.e., Figma/Canva/Miro) Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams<br><br>Nice to haves:<br><br>Coding experience (Python) Proficiency in Arabic, both written and spoken<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
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<span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership & Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking & Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach & Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM & Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement & Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay & Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting & Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are</span></div>
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Senior Security Operations Engineer<br><br>We are seeking a hands-on Senior Security Operations Engineer to operate and improve key enterprise security platforms across endpoint, server, network, and secure access environments. This role will work closely with infrastructure, network, IT, and engineering teams to strengthen security operations, improve service reliability, and drive automation across critical security technologies.<br><br>Key Responsibilities<br><br>Design, build, and optimize Crowd Strike across user devices and server environments; define and enforce sensor policies, detection tuning, and response playbooks. Administer and support Zscaler ZIA, ZDX, and ZPA. Manage policy lifecycles, tunnel configurations, app connector health, and user experience monitoring. Troubleshoot and resolve issues related to network connectivity, VPN, secure access, and SASE services. Support security operations activities, incident handling, and root cause analysis across managed platforms. Use APIs and scripting to automate routine tasks, reporting, and platform integrations. Deploy and manage security platform configurations through Terraform and CI/CD pipelines, following IaC best practices and change management processes. Apply generative AI use cases to improve operational workflows, troubleshooting, and team productivity.<br><br>Required Skills And Experience<br><br>7+ years of experience in security operations, endpoint security, network security, or security engineering roles. Hands-on experience with Crowd Strike for both user devices and servers. Strong knowledge of Zscaler ZIA, ZDX, and ZPA or other SASE solutions. Experience in troubleshooting network, VPN, and SASE-related issues in enterprise environments. Familiarity with APIs, scripting, Terraform, and CI/CD pipelines. Strong problem-solving skills and the ability to collaborate across multiple technical teams.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Senior Security Operations Engineer<br><br>We are seeking a hands-on Senior Security Operations Engineer to operate and improve key enterprise security platforms across endpoint, server, network, and secure access environments. This role will work closely with infrastructure, network, IT, and engineering teams to strengthen security operations, improve service reliability, and drive automation across critical security technologies.<br><br>Key Responsibilities<br><br>Design, build, and optimize Crowd Strike across user devices and server environments; define and enforce sensor policies, detection tuning, and response playbooks. Administer and support Zscaler ZIA, ZDX, and ZPA. Manage policy lifecycles, tunnel configurations, app connector health, and user experience monitoring. Troubleshoot and resolve issues related to network connectivity, VPN, secure access, and SASE services. Support security operations activities, incident handling, and root cause analysis across managed platforms. Use APIs and scripting to automate routine tasks, reporting, and platform integrations. Deploy and manage security platform configurations through Terraform and CI/CD pipelines, following IaC best practices and change management processes. Apply generative AI use cases to improve operational workflows, troubleshooting, and team productivity.<br><br>Required Skills And Experience<br><br>7+ years of experience in security operations, endpoint security, network security, or security engineering roles. Hands-on experience with Crowd Strike for both user devices and servers. Strong knowledge of Zscaler ZIA, ZDX, and ZPA or other SASE solutions. Experience in troubleshooting network, VPN, and SASE-related issues in enterprise environments. Familiarity with APIs, scripting, Terraform, and CI/CD pipelines. Strong problem-solving skills and the ability to collaborate across multiple technical teams.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Additional Information<br><br>Job Number 26110254<br><br>Job Category Housekeeping & Laundry<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Assists in managing housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in housekeeping or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Managing Housekeeping Operations and Budgets<br><br> Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises an effective inspection program for all guestrooms and public space. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Ensures all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to ensure understanding. Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br><br>Conducting Human Resources Activities<br><br> Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. Schedule employees to business demands and for tracks employee time and attendance. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. Observes service behaviors of employees and provides feedback to individuals. Ensures employee recognition is taking place on all shifts. Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Review employee satsifaction results. Participates in interviewing and hiring of team members with the appropriate skills.<br><br>Ensuring Exceptional Customer Service<br><br> Sets a positive example for guest relations. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Summary<br>The Applications Specialist – Systems Operations plays a key role in supporting Mowasalat’s vision of delivering agile, safe, and sustainable transport solutions by ensuring the stability, availability, and performance of enterprise applications. The role is responsible for supporting day‑to‑day application operations, resolving incidents, monitoring system performance, and coordinating with business users, IT teams, and external vendors. It contributes to continuous improvement initiatives, system integration, and efficient service delivery while ensuring compliance with operational standards and maintaining high levels of system reliability and data confidentiality.<br>Key Responsibilities:<br>Application Support & Maintenance Provide technical support for enterprise applications, resolving issues and ensuring system reliability, scalability, and performance. Maintain accurate and up-to-date application documentation, including user manuals and technical specifications. <br>Application Development & Testing Assist in designing, developing, testing, and implementing software solutions aligned with business requirements. Collaborate with stakeholders to gather requirements and develop test cases to ensure solution effectiveness. <br>Business Analysis & Requirements Gathering Engage stakeholders to elicit, analyze, and document business and system requirements. Develop business cases, proposals, and technical documentation to support system enhancements and implementations. <br>System Integration & Configuration Integrate applications with existing systems to ensure seamless data exchange and compatibility. Configure applications to meet business needs and optimize performance and user experience. <br>User Training & Documentation Develop and deliver training programs to enhance user adoption and effective utilization of systems. Maintain user documentation such as guides, manuals, and FAQs. <br>Governance, Monitoring & Continuous Improvement Monitor system performance and support incident resolution and operational improvements. Ensure compliance with operational processes, standards, and data confidentiality requirements. <br><br>Qualifications & Requirements:<br>Education Bachelor’s degree in Computer Science, Information Technology, or a related field. <br>Experience4–6 years of experience in enterprise application support or systems operations. <br>Certifications & Training (Preferred) Certified Associate in Software Engineering (CASE) or equivalent Programming certifications (e.g., Java, Python) Agile certification (e.g., Scrum Master) <br>Skills & Competencies Enterprise application support and systems operations Programming languages (e.g., Java, Python) Software development methodologies (Agile, Waterfall) System integration and configuration Data analysis and visualization Strong analytical thinking, problem-solving, and attention to detail Effective communication, stakeholder management, and collaboration skills
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Customer Service Agent – Cargo Operations to support cargo operations, shipment documentation, revenue administration, and customer enquiries while ensuring efficient cargo processing and compliance with airline and IATA standards. This is a 6-month contract position based in Qatar.</p><br><p><strong>QUALIFICATIONS & EXPERIENCE</strong></p><ul><li><p>Bachelor's degree or equivalent qualification</p></li><li><p>Minimum 1–2 years of experience in air cargo operations, cargo customer service, or airline cargo management</p></li><li><p>Proven experience handling cargo reservations, shipment documentation, Air Waybill (AWB) processing, and cargo accounting</p></li><li><p>Working knowledge of IATA cargo regulations, cargo handling procedures, and dangerous goods requirements</p></li><li><p>Experience using cargo management systems and Microsoft Office applications</p></li><li><p>Fluency in English is required; Arabic language proficiency is an advantage</p><br></li></ul><p><strong>SKILLS & COMPETENCIES</strong></p><ul><li><p>Expertise in cargo booking, shipment acceptance, and Air Waybill (AWB) preparation</p></li><li><p>Capable of coordinating cargo reservations, shipment tracking, and customer enquiries</p></li><li><p>Adept at preparing cargo invoices, revenue documentation, and operational reports</p></li><li><p>Experience ensuring compliance with airline procedures, IATA regulations, and cargo handling standards</p></li><li><p>Proficiency in maintaining accurate shipment records and updating cargo management systems</p></li><li><p>Effective coordination with freight forwarders, airlines, internal departments, and external stakeholders</p></li><li><p>Strong attention to detail with excellent communication, problem-solving, and customer service capabilities</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
Job Summary<br><br>We are seeking a skilled engineer to support the delivery and performance of major infrastructure systems. The role involves providing technical support, monitoring operational performance, coordinating engineering activities and ensuring efficient service delivery across complex projects.<br><br>Key Responsibilities<br><br>Monitor operational performance and identify improvement opportunities. Provide technical support to internal teams and project stakeholders. Analyse engineering data and prepare performance reports. Coordinate with operations, maintenance and engineering teams. Resolve technical issues and support continuous improvement initiatives. Maintain accurate technical records and project documentation. Ensure compliance with engineering standards and HSE policies.<br><br>Requirements<br><br>Bachelor's Degree in Mechanical, Civil or related Engineering discipline. Minimum 8–10 years' experience in infrastructure or engineering operations. Strong analytical, reporting and technical troubleshooting skills. Excellent communication and coordination abilities.
Position Summary Lead the Corporate Legal team, ensuring compliance, managing legal risks, and supporting financial and corporate transactions.<br>Key Responsibilities Summary Responsible for overseeing all legal, regulatory, and transactional matters across the organisation, ensuring compliance with financial laws, managing legal risks, and supporting strategic business decisions.<br>Key Responsibilities Provide strategic legal advice to senior management and Board Ensure compliance with financial, banking, and regulatory requirements Oversee corporate governance and internal legal policies Lead drafting, review, and negotiation of contracts and financial agreements Manage legal aspects of M&A, joint ventures, and investment transactions Oversee regulatory filings, licensing, and authority engagements Identify and mitigate legal and regulatory risks Support finance and compliance teams on regulatory matters Liaise with external legal counsel and stakeholders Lead and develop the internal legal team Control legal budgets and external advisory costs<br>Qualifications & Experience LLB + LLM (mandatory)15–20 years of experience Minimum 5+ years in a senior leadership role Experience in legal entity management, corporate finance, M&A, and regulatory compliance<br>Key Competencies Strong knowledge of corporate and financial laws Expertise in banking regulations and compliance Strong negotiation and drafting skills Leadership and stakeholder management Strategic and risk-focused thinking
Network Infrastructure Manager40,000 - 45,000 QAR<br>Network Systems Delivery• Creates high level plans, rules, and designs for networks and technology systems needed to support the business.• Makes plans for networks and communication systems, sets service level agreements, and organizes the Network infrastructure to meet these agreements.• Oversees networking and infrastructure projects, identifies and reduces risks, ensures projects are completed on time and with good quality, and makes sure resources are used effectively.• Negotiates agreements for network services, diagnoses issues, and takes action to improve service delivery.• Develop and implement strategic plans for network infrastructure that align with the company’s goals and objectives.• Provide visionary leadership to guide the evolution of the network infrastructure to meet future business needs.• Oversee the execution of large-scale network infrastructure projects, ensuring alignment with strategic objectives and business requirements.• Ensure projects are delivered on time, within budget, and to the highest quality standards.• Establish project governance frameworks and ensure adherence to best practices.• Drive continuous improvement and innovation within the network infrastructure domain.• Evaluate emerging technologies and trends to enhance network capabilities and performance.• Optimize existing infrastructure to improve efficiency, scalability, and reliability.• Communicate project status, risks, and outcomes effectively to stakeholders at all levels.• Lead, and develop a high-performing team of network engineers and project managers.• Ensure the team is equipped with the necessary skills and resources to succeed.• Identify, assess, and mitigate risks associated with network infrastructure projects and operations.• Develop and maintain strategic relationships with key vendors and partners.• Negotiate contracts and service level agreements (SLAs) to ensure optimal service delivery and value.• Monitor vendor performance and address any issues proactively.• Disaster recovery plans for testing of recovery procedures and ensures that the network and infrastructure meet all agreed performance targets and service levels.• Keeps track of the ICT market to learn about new technologies like cloud computing, Saa S, and data analytics. Evaluates their usefulness and potential value for the Organization.• Supervises professional, technical and support staff engaged in performing duties related to specialization.<br>Communication/Documentation Skill• Ability to clearly explain technical concepts to both technical and non-technical stakeholders.• Proficiency in creating accurate and accessible documentation for projects and procedures.• Skill in negotiating with vendors and resolving conflicts to ensure project success.• Communicate project status, issues, and recommendations to senior management and stakeholders clearly and concisely.• Essential skills for drafting comprehensive and effective RFPs, RFQs, and similar documents to facilitate successful vendor selection and project execution. Problem Solving Skills• Capable of leading and providing guidance to the team to resolve complex network infrastructure problems.• Capable to resolve issues escalated internally.<br>• Minimum 15 years of in managing enterprise level network environments, supporting large business organizations.• Extensive experience in designing, delivering, and operating large scale, branch wide, and multi site distributed network infrastructures.• Proven experience working in client operational environments with multi tenancy models, shared infrastructure, and service segregation requirements.• Strong understanding of network technologies, architectures, protocols, security, resilience, and industry best practices across core, data center, WAN, and access networks.• Demonstrated ability to balance deep technical expertise with managerial, operational, and strategic responsibilities.• Solid knowledge of project and program management methodologies, including planning, execution, risk management, and delivery governance.• Strong knowledge of financial management, budgeting, procurement processes including RFP preparation, technical evaluation, and vendor selection, as well as negotiation and management of complex technical contracts and SLAs.• Proven track record of strategic planning, service optimization, and continuous improvement in complex IT and network environments.• Strong leadership capability to manage, mentor, and develop multi disciplinary technical teams.• Excellent communication, stakeholder engagement, and negotiation skills, particularly in client facing and vendor managed environments.• Possession of a recognized bachelor’s or Master degree in computer science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.• Significant experience in network infrastructure management, typically 8+ years, supported by a minimum of 10 years of technical network experience in enterprise level, multi site and large business organization environments.• Relevant certifications such as CCIE (SP, R&S, Wireless, or Data Center) (Cisco Certified Internetwork Expert) is highly recommended.• PMP (Project Management Professional) certification or equivalent is plus.• Experience with Routing and switching, including protocols like TCP/IP, OSPF, and BGP.• Skill in using monitoring tools to oversee network performance and optimize efficiency.• Ability to diagnose and resolve network issues promptly.• Knowledge of capacity planning methodologies to ensure network scalability and performance.• Understanding of disaster recovery planning and implementation, ensuring network resilience.• Experience in managing relationships with network hardware/software vendors and service providers.• Familiarity with cloud computing concepts and integration of cloud services into network infrastructure.• Knowledge in Virtualization technologies like ACI, NSX, SD-WAN, SD-ACESS etc.• Knowledge in VPN Technologies like IPSec, DMVPN, GRE, GETVPN etc.• Proficiency in wireless networking, including 802.11 Standards, Wireless Controllers, RF Management, SSID Configuration, Wireless Security, Tunneling and Encryption.• Proficiency in LDP, L3VPN, L2VPN, VPLS, AToM, CsC, Inter-AS, MPLS-TE, and FRR.• Expertise in Border Gateway Protocol (BGP) and Multi-Protocol BGP (MP-BGP) for routing and managing network traffic.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be primarily responsible in providing support of the Information Security solutions. This includes provide first and second line support and maintain key technology solutions designed to protect the firm from cyber security attacks. The incumbent will be the focal point for end user escalations for security technology issues they may be experiencing.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Implements KPI’s and best practices for Security Technologies Services - Act within the limits of the powers delegated to the incumbent. - Support to maintain KPI’s and best practices for AVP – Cyber Security Technologies & Services Customer (Internal & External): - Provide 1st level support to key technical security solutions in line with business strategies and objectives of the group - Support operational process, procedures and guidelines, aligned to good practise for service management, problem and incident management, change management and configuration management. - Support end users with installation and troubleshooting of GIS provided and supported security products on their devices. - Review of IT and business requests for change requests to security controls (for example: firewall change reviews) - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): - Support the design and implementation of the QNB's information security program. - Develop, implement and administer technical security standards, as well as a suite of security services and tools to address and mitigate security risk. - Examine impacts of new technologies on the QNB's overall information security profile. - Establish processes to review implementation of new technologies to ensure security compliance. - Responsible to ensuring that any audit issues or identified regulatory gaps are addressed timely. Learning & Knowledge: - Possess an understanding of business processes and controls in all related operational areas. - Must have an expert understanding of information security issues, best practices, and a working knowledge of IT systems. - Create education and training program within the team and advise operating units at all levels on security issues, best practices, and vulnerabilities. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. - Ensure speedy resolution of unresolved grievances or conflicts within the team members. E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> Bachelor’s degree preferably in computer science, computer engineering or related subjects. At least 6 years of relevant experience, preferably within a highly rated international bank or large corporate in an information security engineering capacity. Professional certification such as CISSP is mandatory Security engineering certifications and qualifications in Microsoft operating systems (such as MCSA, MCSE, et al) or Linux (such as RHCP, et al) are mandatory<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
???? Welcome to Your Next Adventure!<br><br>The People Operations Executive supports the day-to-day delivery of end-to-end employee lifecycle services, ensuring employee requests and People transactions are completed accurately, efficiently and in line with established policies, procedures and service standards. In addition to executing employee lifecycle activities, the role identifies inconsistencies and operational blockers, coordinates resolution across relevant stakeholders, supports operational quality and contributes to improvements in People Operations workflows.<br><br>???? What You’ll Get Your Hands On<br><br>Employee Support & Helpdesk<br><br>Manage employee requests received through the P&C Helpdesk, ensuring tickets are appropriately triaged, addressed, assigned or escalated within established service timelines. Respond to routine employee inquiries regarding People Operations processes, documentation, benefits and established policy provisions.<br><br>Pre-boarding & Onboarding<br><br>Coordinate pre-boarding requirements for new joiners, including collection and verification of required employee information and documentation. Communicate administrative joining requirements and provide new hires with clear guidance ahead of their start date.<br><br>Immigration, Global Mobility & Business Travel<br><br>Coordinate visa, QID, work permit, sponsorship and other immigration-related processes with employees, PROs and relevant internal stakeholders under the guidance of the People Operations & Admin Lead. Track immigration documentation, renewals, expiry dates and outstanding requirements to support timely completion.<br><br>Employee Documentation & Records<br><br>Manage employee requests for letters, certificates and other employment-related documentation. Prepare standard employee documentation using approved templates and processes.<br><br>Operational Quality & Process Improvement<br><br>Maintain accurate operational trackers, employee records and documentation to support People Operations reporting and audit requirements. Identify recurring employee requests, transactional errors, process gaps and operational bottlenecks and raise opportunities for improvement with the People Operations & Admin Lead.<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Human Resources, Business Administration or a related field. Experience supporting multiple stages of the employee lifecycle, including onboarding, employee data, benefits administration, documentation and offboarding. Working knowledge of Qatar employment administration processes, including QID, work permits, sponsorship and coordination with PRO teams. Experience using HRIS platforms and maintaining employee data and documentation. Strong organizational, problem-solving and stakeholder coordination skills.<br><br>✨ Bonus Points If You Have<br><br>Strong employee service orientation and clear communication skills. Ability to handle confidential employee information with professionalism and discretion. Ability to manage multiple requests and priorities in a fast-paced environment<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The People Operations Executive supports the day-to-day delivery of end-to-end employee lifecycle services, ensuring employee requests and People transactions are completed accurately, efficiently and in line with established policies, procedures and service standards. In addition to executing employee lifecycle activities, the role identifies inconsistencies and operational blockers, coordinates resolution across relevant stakeholders, supports operational quality and contributes to improvements in People Operations workflows.<br><br>???? What You’ll Get Your Hands On<br><br>Employee Support & Helpdesk<br><br>Manage employee requests received through the P&C Helpdesk, ensuring tickets are appropriately triaged, addressed, assigned or escalated within established service timelines. Respond to routine employee inquiries regarding People Operations processes, documentation, benefits and established policy provisions.<br><br>Pre-boarding & Onboarding<br><br>Coordinate pre-boarding requirements for new joiners, including collection and verification of required employee information and documentation. Communicate administrative joining requirements and provide new hires with clear guidance ahead of their start date.<br><br>Immigration, Global Mobility & Business Travel<br><br>Coordinate visa, QID, work permit, sponsorship and other immigration-related processes with employees, PROs and relevant internal stakeholders under the guidance of the People Operations & Admin Lead. Track immigration documentation, renewals, expiry dates and outstanding requirements to support timely completion.<br><br>Employee Documentation & Records<br><br>Manage employee requests for letters, certificates and other employment-related documentation. Prepare standard employee documentation using approved templates and processes.<br><br>Operational Quality & Process Improvement<br><br>Maintain accurate operational trackers, employee records and documentation to support People Operations reporting and audit requirements. Identify recurring employee requests, transactional errors, process gaps and operational bottlenecks and raise opportunities for improvement with the People Operations & Admin Lead.<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Human Resources, Business Administration or a related field. Experience supporting multiple stages of the employee lifecycle, including onboarding, employee data, benefits administration, documentation and offboarding. Working knowledge of Qatar employment administration processes, including QID, work permits, sponsorship and coordination with PRO teams. Experience using HRIS platforms and maintaining employee data and documentation. Strong organizational, problem-solving and stakeholder coordination skills.<br><br>✨ Bonus Points If You Have<br><br>Strong employee service orientation and clear communication skills. Ability to handle confidential employee information with professionalism and discretion. Ability to manage multiple requests and priorities in a fast-paced environment<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!