Operation Manager Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 232000 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-07-06</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 225495 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-06-25</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 232821 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-06-21</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 226752 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-07-06</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 233928 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-06-26</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 2600008A <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-07-31</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 232133 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-06-22</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 2600008D <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-06-25</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 226755 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-06-07</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 26000087 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-07-31</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 26000086 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-07-31</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p>Leading and managing the service department, ensuring efficient service delivery and customer satisfaction.</p><br></li><li><p>Building and maintaining solid customer relationships, understanding their needs and providing solutions.</p><br></li><li><p>Developing and implementing service strategies to enhance customer experience and meet service objectives.</p><br></li><li><p>Monitoring service metrics and analyzing customer feedback to identify areas for improvement and implement corrective actions.</p><br></li><li><p>Hiring, training and mentoring service staff, fostering a high-performance culture and promoting professional development.</p><br></li><li><p>Acting as a point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner.</p><br></li><li><p>Fostering a customer-centric culture within the service team, emphasizing empathy, professionalism and effective problem-solving.&nbsp;</p><br></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description</p><p>We are currently looking Linux Administrator&nbsp; for our Qatar operations.</p><p><br></p><p>Required Experience &amp; Skills</p><p><br></p><p>Install, configure, and maintain Linux servers (RHEL, CentOS, Ubuntu, Rocky Linux, etc.).</p><p><br></p><p>Monitor system performance, availability, and capacity.</p><p><br></p><p>Perform system administration tasks including user management, permissions, and access control.</p><p><br></p><p>Manage software installation, patching, upgrades, and security updates</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Install, configure, and maintain Linux servers (RHEL, CentOS, Ubuntu, Rocky Linux, etc.). Monitor system performance, availability, and capacity. Perform system administration tasks including user management, permissions, and access control. Manage software installation, patching, upgrades, and security updates</p><p></p></section>

Job Summary:Responsible for ensuring smooth workflow across the full process from tendering, production, logistics, and site installation, acting as the link between suppliers, technical team, factory team, and project managers covering the continuous follow-up to speed-up the processes (work-flow) of tendering, sales order/ contract signature, advance payment receipt, material allocation & logistics, production, delivery, installation, invoicing and collection of due amounts activities, in addition to oversee daily administrative works.<br>Key Responsibilities:Administrative Task:1. Vehicles Management Arrange the transport of workers to and from sites (coordination with site team) Arrange driver routs/trips & daily tasks (coordinate with Acc., sales & Tech teams) Arrange the transportation of material to and from the factory and suppliers (coordinate with procurement, Inventory, site & factory teams) Coordinate the maintenance & registration of vehicles with legal & drivers2. Documents Management Follow-up with document controller the circulation and expedite the flow of docs. Communicate & expedite with Legal team the revision and clearance of contracts. Manage import/export documentation for international procurement.<br>Operational Task:1. Accounting Follow-up and expedites the release of guarantees and collection of advancepayments in communication with clients and sales. Follow-up the release of supplier and sub-contractor payments. Follow-up and expedites the collections in coordination with sales and project teams.2. Technical Expedites the commercial, technical and scheduling out-put in submission of quotations in tender stage and ensure alignment with target dates. Ensure that all technical works are being scheduled (or with definite period in tender stage) Ensure that the specific timeline is properly communicated with sales team and clients as well as reflected in the agreement. Ensure that the updates on job priorities are timely communicated with technical team in coordination with sales and accounting teams. Ensure that all technical documentations are cleared with technical & QAQC teams prior to commencement on site. Expedite with site, sales, production teams the changes orders and raise flags to concerned parties for the appropriate actions.3. Production & Factory Coordination Expedites the commercial and scheduling output in submission of quotations in tender stage and ensure alignment with target dates. Ensure that all production processes are being scheduled (or with definite period in tender stage) Ensure that the updates on production priorities are timely communicated with factory and production team in coordination with technical and sales teams as well as reflected in the agreement. Ensure production workflow / schedules aligns with project timelines and deadlines.4. Material & Logistics Management Coordinate with suppliers, fabricators, and warehouse teams for timely material availability. Coordinate procurement, delivery, and storage of marble slabs. Coordinate shipping of purchased material locally and/or overseas documentation and tracking of shipments with logistics and freight forwarders. Handle the documentation with banks and clearing agencies until delivery to the factory and/or site in coordination with internal logistics dept.5. Site Operations & Installation Liaise with clients, site team and contractors to expedite the resolving of any issues with concerned parties.6. Team & Communication Management Follow-up and expedite the technical team for speeding-up the works. Act as the liaison between suppliers, technical, factory, and site teams. Lead divisional staff to ensure timely and efficient delivery. Maintain clear communication channels with project managers and stakeholders to resolve issues quickly.7. Tracking & Reporting Monitor document submission deadlines for tenders, contracts, and projectmilestones. Prepare logs and reports showing document status, approvals, and pending actions. Liaise with all departments, clients, sub-contractors and suppliers to ensure timely submission and approval of documents,Liaise with cost control department to ensure that works are being executed within target budgets and report any deviations. Communication at all stages across departments Manage import/export documentation for international procurement.<br>Qualifications & Skills:Bachelor’s degree in Business Administration, Accounting, Engineering, or related field.5 to 10 years of experience in operations and coordination in marble/stone industry. Strong knowledge of marble finishing and installation methods. Proficiency in MS Office, ERP systems and project management tools. Arabic and English speaking and writing<br>Competencies:Strong knowledge of the stone business contracting & trading processes & work-flow. Excellent coordination and communication skills with organizational and multitasking abilities. Strong communication and negotiation skills. Leadership and team management experience. Problem-solving mindset with energetic character and attention to details. Experience in accounting, logistics and supplier management.<br>Work Environment Based in factory and project sites. Requires coordination with suppliers, contractors, and site team. May involve travel between office, warehouse, factory, supplier`s and client sites.

Job Summary:Responsible for ensuring smooth workflow across the full process from tendering, production, logistics, and site installation, acting as the link between suppliers, technical team, factory team, and project managers covering the continuous follow-up to speed-up the processes (work-flow) of tendering, sales order/ contract signature, advance payment receipt, material allocation & logistics, production, delivery, installation, invoicing and collection of due amounts activities, in addition to oversee daily administrative works.<br>Key Responsibilities:Administrative Task:1. Vehicles Management Arrange the transport of workers to and from sites (coordination with site team) Arrange driver routs/trips & daily tasks (coordinate with Acc., sales & Tech teams) Arrange the transportation of material to and from the factory and suppliers (coordinate with procurement, Inventory, site & factory teams) Coordinate the maintenance & registration of vehicles with legal & drivers2. Documents Management Follow-up with document controller the circulation and expedite the flow of docs. Communicate & expedite with Legal team the revision and clearance of contracts. Manage import/export documentation for international procurement.<br>Operational Task:1. Accounting Follow-up and expedites the release of guarantees and collection of advancepayments in communication with clients and sales. Follow-up the release of supplier and sub-contractor payments. Follow-up and expedites the collections in coordination with sales and project teams.2. Technical Expedites the commercial, technical and scheduling out-put in submission of quotations in tender stage and ensure alignment with target dates. Ensure that all technical works are being scheduled (or with definite period in tender stage) Ensure that the specific timeline is properly communicated with sales team and clients as well as reflected in the agreement. Ensure that the updates on job priorities are timely communicated with technical team in coordination with sales and accounting teams. Ensure that all technical documentations are cleared with technical & QAQC teams prior to commencement on site. Expedite with site, sales, production teams the changes orders and raise flags to concerned parties for the appropriate actions.3. Production & Factory Coordination Expedites the commercial and scheduling output in submission of quotations in tender stage and ensure alignment with target dates. Ensure that all production processes are being scheduled (or with definite period in tender stage) Ensure that the updates on production priorities are timely communicated with factory and production team in coordination with technical and sales teams as well as reflected in the agreement. Ensure production workflow / schedules aligns with project timelines and deadlines.4. Material & Logistics Management Coordinate with suppliers, fabricators, and warehouse teams for timely material availability. Coordinate procurement, delivery, and storage of marble slabs. Coordinate shipping of purchased material locally and/or overseas documentation and tracking of shipments with logistics and freight forwarders. Handle the documentation with banks and clearing agencies until delivery to the factory and/or site in coordination with internal logistics dept.5. Site Operations & Installation Liaise with clients, site team and contractors to expedite the resolving of any issues with concerned parties.6. Team & Communication Management Follow-up and expedite the technical team for speeding-up the works. Act as the liaison between suppliers, technical, factory, and site teams. Lead divisional staff to ensure timely and efficient delivery. Maintain clear communication channels with project managers and stakeholders to resolve issues quickly.7. Tracking & Reporting Monitor document submission deadlines for tenders, contracts, and projectmilestones. Prepare logs and reports showing document status, approvals, and pending actions. Liaise with all departments, clients, sub-contractors and suppliers to ensure timely submission and approval of documents,Liaise with cost control department to ensure that works are being executed within target budgets and report any deviations. Communication at all stages across departments Manage import/export documentation for international procurement.<br>Qualifications & Skills:Bachelor’s degree in Business Administration, Accounting, Engineering, or related field.5 to 10 years of experience in operations and coordination in marble/stone industry. Strong knowledge of marble finishing and installation methods. Proficiency in MS Office, ERP systems and project management tools. Arabic and English speaking and writing<br>Competencies:Strong knowledge of the stone business contracting & trading processes & work-flow. Excellent coordination and communication skills with organizational and multitasking abilities. Strong communication and negotiation skills. Leadership and team management experience. Problem-solving mindset with energetic character and attention to details. Experience in accounting, logistics and supplier management.<br>Work Environment Based in factory and project sites. Requires coordination with suppliers, contractors, and site team. May involve travel between office, warehouse, factory, supplier`s and client sites.

Additional Information<br><br>Job Number 26079325<br><br>Job Category Housekeeping & Laundry<br><br>Location Conference Centre Street, Doha, Qatar, Qatar, 14022VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Managing Housekeeping Operations and Budgets<br><br> Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br><br>Conducting Human Resources Activities<br><br> Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.<br><br>Ensuring Exceptional Customer Service<br><br> Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26079325<br><br>Job Category Housekeeping & Laundry<br><br>Location Conference Centre Street, Doha, Qatar, Qatar, 14022VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Managing Housekeeping Operations and Budgets<br><br> Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br><br>Conducting Human Resources Activities<br><br> Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.<br><br>Ensuring Exceptional Customer Service<br><br> Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About the organization Long-established, systemically important bank in the GCCServes retail, corporate, government, international and investment clients Midway through a major digital and data transformation, with a heavily invested in-house Data & AI capability<br>Role overview Owns end-to-end delivery of data and AI products for one business domain, either Retail or Wholesale Banking Single accountable owner for product vision, prioritization and execution Sits between commercial stakeholders and the bank's Data & AI delivery teams Converts strategic business priorities into scalable solutions and proves measurable value Strategy and roadmap Set and maintain the product vision and multi-quarter roadmap for the assigned domain Work with domain heads to identify where data can create commercial value Stakeholder ownership Act as principal interface between the Data & AI function and the business line Manage competing demands and run trade-off conversations Report progress, risk and dependencies to senior leadership and steering forums Delivery Own the backlog across data engineering, data science, ML engineering and BI squads Write epics, stories and acceptance criteria with technical leads and architects Run sprint ceremonies and drive delivery quality for data products, dashboards, models and AI capabilities Planning and coordination Manage the full lifecycle from requirements through release Handle cross-team dependencies, capacity planning and release sequencing Drive integration into core banking systems and workflows Value and governance Define and track KPIs and ROI for each product Ensure adherence to data governance, privacy and security standards Partner with the governance team on data quality, lineage and ownership<br>What we are looking for Strong grounding in banking operations across retail, corporate or digital channels Product management track record built in data, AI or digital transformation environments Ability to translate commercial problems into data and AI product requirements Demonstrated experience defining roadmaps, success metrics and ROI cases Credible stakeholder management at senior business and technology level Experience leading cross-functional squads in Agile or hybrid models Working understanding of the AI/ML lifecycle, analytics and BIFamiliarity with lakehouse, streaming and API-led architecture<br>Experience Bachelor's or Master's in AI, Data Science, Finance, Information Systems or similar10+ years across product management, programme management or data and AI delivery Proven delivery of complex data or AI products in financial services or a technology organization Scrum PO, SAFe or PMI PMBoK certification an advantage<br><br>Only relevant candidates will be contacted.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 26000088 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-07-31</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.</p><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Lead and manage the front office team, including reception, concierge, and reservations staff</li><li>Develop and implement strategies to enhance guest satisfaction and operational efficiency</li><li>Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries</li><li>Train and motivate front office staff to deliver high-quality customer service</li><li>Manage guest complaints and resolve issues promptly and professionally</li><li>Coordinate with other departments to ensure seamless guest experiences</li><li>Monitor and optimize front office performance metrics and guest satisfaction scores</li><li>Manage department budgets and control expenses</li><li>Ensure compliance with brand standards and local regulations</li><li>Implement and maintain efficient front office procedures and systems</li><li>Develop and execute revenue management strategies to maximize occupancy and revenue</li><li>Handle VIP guests and special requests with utmost care and attention to detail</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management or related field.</li><li>5+ years of experience in hotel front office operations, including 2+ years in a managerial role.</li><li>Proven leadership skills with the ability to train, motivate, and mentor team members.</li><li>Excellent customer service skills and a passion for delivering exceptional guest experiences.</li><li>Strong financial acumen and experience in budgeting and revenue management.</li><li>Proficiency in Property Management Systems (PMS) and Microsoft Office Suite.</li><li>In-depth knowledge of front office procedures, revenue management principles, and industry best practices.</li><li>Excellent problem-solving, decision-making, and conflict resolution abilities.</li><li>Strong organizational and time management skills.</li><li>Ability to work flexible hours, including nights, weekends, and holidays.</li><li>Multilingual abilities, with fluency in English and Arabic&nbsp;(preferred).</li><li>Adaptability to changing priorities and ability to work well under pressure.</li><li>Strong communication and interpersonal skills to interact effectively with guests, staff, and management.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p><strong>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</strong>&nbsp;&nbsp;&nbsp;</p><br> </div>