Operation Manager Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

We are currently seeking an experienced Hotel General Manager to lead the operations of a luxury hospitality property. The ideal candidate will be a strategic and hands-on leader with a proven track record in driving operational excellence, enhancing guest experiences, and delivering strong commercial performance. Key Requirements:Extensive experience as a General Manager within luxury hotels or resorts. Strong background in hotel operations, revenue management, and team leadership. Demonstrated ability to achieve financial targets and maintain exceptional service standards. Experience managing multicultural teams and fostering a high-performance culture. Excellent communication and stakeholder management skills. Fluency in Arabic and English is essential. This is an exciting opportunity for a dynamic hospitality leader who is passionate about creating memorable guest experiences and driving business success. Interested candidates are invited to apply or share their profiles via direct message.#Hiring #Hospitality Jobs #General Manager #Hotel Management #Luxury Hospitality #Hotel Jobs #Arabic Speaker #Leadership #Hospitality Careers

We are currently seeking an experienced Hotel General Manager to lead the operations of a luxury hospitality property. The ideal candidate will be a strategic and hands-on leader with a proven track record in driving operational excellence, enhancing guest experiences, and delivering strong commercial performance. Key Requirements:Extensive experience as a General Manager within luxury hotels or resorts. Strong background in hotel operations, revenue management, and team leadership. Demonstrated ability to achieve financial targets and maintain exceptional service standards. Experience managing multicultural teams and fostering a high-performance culture. Excellent communication and stakeholder management skills. Fluency in Arabic and English is essential. This is an exciting opportunity for a dynamic hospitality leader who is passionate about creating memorable guest experiences and driving business success. Interested candidates are invited to apply or share their profiles via direct message.#Hiring #Hospitality Jobs #General Manager #Hotel Management #Luxury Hospitality #Hotel Jobs #Arabic Speaker #Leadership #Hospitality Careers

We are currently seeking an experienced Hotel General Manager to lead the operations of a luxury hospitality property. The ideal candidate will be a strategic and hands-on leader with a proven track record in driving operational excellence, enhancing guest experiences, and delivering strong commercial performance. Key Requirements:Extensive experience as a General Manager within luxury hotels or resorts. Strong background in hotel operations, revenue management, and team leadership. Demonstrated ability to achieve financial targets and maintain exceptional service standards. Experience managing multicultural teams and fostering a high-performance culture. Excellent communication and stakeholder management skills. Fluency in Arabic and English is essential. This is an exciting opportunity for a dynamic hospitality leader who is passionate about creating memorable guest experiences and driving business success. Interested candidates are invited to apply or share their profiles via direct message.#Hiring #Hospitality Jobs #General Manager #Hotel Management #Luxury Hospitality #Hotel Jobs #Arabic Speaker #Leadership #Hospitality Careers

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span >Job Posting Date:&nbsp; 16 Jul 2026</span></div><div><span >Location:&nbsp; Doha, QA</span></div><div><span >Job ID:&nbsp; 8802</span></div><div><span >School:&nbsp; Etqan Global Academy</span></div><div><span >Company:&nbsp; Nord Anglia Education</span></div><div><span ><br></span></div><div><span ><br></span></div>Nord Anglia Education is looking to recruit a Procurement Manager to join Etqan Global Academy in Doha, Qatar.<br>We are looking for someone to lead and manage all procurement activities across the school, ensuring effective, compliant, and value-driven sourcing of goods and services that support operational excellence and high-quality learning environments.<br>The role:<br>We seek an individual to join as a Procurement Manager where your focus will be:<br>• Leading the development and execution of the school s procurement strategy aligned with school and regional objectives<br>• Developing annual procurement plans in collaboration with the Operations Manager, SLT and Finance Manager<br>• Driving value-for-money initiatives through competitive sourcing, benchmarking, and strategic negotiation<br>• Leading tendering processes in line with governance standards<br>• Negotiating and managing commercial contracts and supplier agreements<br>• Ensuring compliance with local regulations, internal financial controls, and Nord Anglia policies<br>• Maintaining accurate procurement documentation to support audit and governance requirements<br>• Building strong supplier relationships and monitoring performance to minimise operational risk<br>• Partnering with internal stakeholders to ensure timely sourcing and delivery of resources and services<br>The Successful Candidate will possess:<br>• Bachelor s degree in Business, Supply Chain, Finance, or related discipline<br>• Professional procurement qualification (CIPS or equivalent preferred)<br>• Minimum 5+ years experience in procurement, supply chain, or commercial roles<br>• Strong negotiation and contract management skills<br>• Strong financial acumen and analytical capability<br>• Experience working within structured governance and compliance frameworks<br>• Understanding of Qatar procurement regulations (preferred)<br>• Experience within education, hospitality, or service-based environments (desirable)<br>Please see full job description here.<br>About Us<br>Nord Anglia Education is the world s leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools.<br>Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we re at the forefront of educational thinking, while creating life-changing experiences for students.<br>By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world s leading premium schools group you will be joining an active network of like-minded people across the world.<br>To Apply<br>On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV.<br>At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination.<br>We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics.<br>Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.<br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for all outdoor Restaurant and Bar areas. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant and bar/lounge..<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Verifies compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Verifies compliance with all applicable laws and regulations.<br>• Verifies compliance with food handling and sanitation standards.<br>• Verifies staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, verifies the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Verifies employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Verifies recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

The Assistant Venue Technology Manager (AVTM) supports the Venue Technology Manager (VTM) in managing all Venue Technology operations across the assigned venue cluster.<br>The role is responsible for assisting with the planning, operation, maintenance, and delivery of ICT, AV, and ELV services to ensure seamless venue operations and successful event execution.<br>The AVTM will coordinate with internal teams, contractors, service providers, and event stakeholders to ensure all technology systems are operational, maintained, and event-ready.<br>Key Responsibilities<br>Venue Technology Operations & Technical Support<br>Support the Venue Technology Manager in managing the full lifecycle of venue technology services and solutions. Monitor daily operations of ICT, AV, and ELV systems across assigned venues. Follow up with Venue ICT teams regarding pending incidents, maintenance activities, and service requests. Coordinate with stakeholders and vendors to resolve technology-related issues within agreed SLAs. Supervise technical rooms, data centers, communication rooms, and all physical locations housing technology infrastructure. Monitor ICT service performance and ensure timely resolution of incidents through Service Desk and support teams. Maintain accurate records of ICT assets and inventory. Track and manage technology equipment stored within venue facilities. Support preventive and corrective maintenance activities for ICT, AV, and ELV systems.<br>Event Technology Delivery & Support<br>Conduct site inspections and technical surveys to assess venue technology readiness. Supervise installation and commissioning of ICT, AV, and ELV systems. Collaborate with event organizers to understand technical requirements and operational needs. Act as a technical liaison between venue operations teams, vendors, and event stakeholders. Coordinate venue technology readiness activities before events. Provide onsite technical support during events and troubleshoot issues in real-time. Support event setup (bump-in) activities including system configuration and testing. Supervise the installation, configuration, and operation of temporary event technology overlay systems, including network infrastructure, IPTV, digital signage, public address (PA), audio-visual (AV), broadcasting, CCTV, and access control systems. Ensure all event technology systems are fully operational before event commencement. Perform post-event inspections and support event dismantling (bump-out) activities. Prepare event readiness and post-event technical reports.<br>Stakeholder & Vendor Management<br>Coordinate with internal departments, vendors, contractors, and service providers. Ensure service providers comply with venue technology standards and operational requirements. Support project implementation activities and technology upgrades. Assist in vendor performance monitoring and issue escalation management.<br>Qualifications<br>Bachelor's Degree in Computer Engineering, Electrical Engineering, Information Technology, Telecommunications, or a related discipline. Minimum 12 years of experience in ICT, AV, and ELV systems implementation, operations, and maintenance. Experience supporting large venues, stadiums, convention centers, airports, hospitality facilities, or major events. Strong hands-on experience in ICT infrastructure, network infrastructure, structured cabling, AV systems, IPTV, broadcasting systems, public address (PA) systems, video conferencing solutions, CCTV, access control systems, and turnstile technologies. Experience coordinating technology support for large-scale events. Experience managing vendors and multiple stakeholders.<br>Certifications (Preferred)<br>PMP or PRINCE2ITIL Foundation CTS (Certified Technology Specialist) CCNA / CCNPRelevant AV, ELV, or ICT certifications<br>Required Skills<br>Venue Technology Operations ICT Infrastructure Management AV & ELV Systems Event Technology Delivery Stakeholder Management Incident Management Asset Management Vendor Management Technical Troubleshooting Project Coordination Communication & Leadership

The Assistant Venue Technology Manager (AVTM) supports the Venue Technology Manager (VTM) in managing all Venue Technology operations across the assigned venue cluster.<br>The role is responsible for assisting with the planning, operation, maintenance, and delivery of ICT, AV, and ELV services to ensure seamless venue operations and successful event execution.<br>The AVTM will coordinate with internal teams, contractors, service providers, and event stakeholders to ensure all technology systems are operational, maintained, and event-ready.<br>Key Responsibilities<br>Venue Technology Operations & Technical Support<br>Support the Venue Technology Manager in managing the full lifecycle of venue technology services and solutions. Monitor daily operations of ICT, AV, and ELV systems across assigned venues. Follow up with Venue ICT teams regarding pending incidents, maintenance activities, and service requests. Coordinate with stakeholders and vendors to resolve technology-related issues within agreed SLAs. Supervise technical rooms, data centers, communication rooms, and all physical locations housing technology infrastructure. Monitor ICT service performance and ensure timely resolution of incidents through Service Desk and support teams. Maintain accurate records of ICT assets and inventory. Track and manage technology equipment stored within venue facilities. Support preventive and corrective maintenance activities for ICT, AV, and ELV systems.<br>Event Technology Delivery & Support<br>Conduct site inspections and technical surveys to assess venue technology readiness. Supervise installation and commissioning of ICT, AV, and ELV systems. Collaborate with event organizers to understand technical requirements and operational needs. Act as a technical liaison between venue operations teams, vendors, and event stakeholders. Coordinate venue technology readiness activities before events. Provide onsite technical support during events and troubleshoot issues in real-time. Support event setup (bump-in) activities including system configuration and testing. Supervise the installation, configuration, and operation of temporary event technology overlay systems, including network infrastructure, IPTV, digital signage, public address (PA), audio-visual (AV), broadcasting, CCTV, and access control systems. Ensure all event technology systems are fully operational before event commencement. Perform post-event inspections and support event dismantling (bump-out) activities. Prepare event readiness and post-event technical reports.<br>Stakeholder & Vendor Management<br>Coordinate with internal departments, vendors, contractors, and service providers. Ensure service providers comply with venue technology standards and operational requirements. Support project implementation activities and technology upgrades. Assist in vendor performance monitoring and issue escalation management.<br>Qualifications<br>Bachelor's Degree in Computer Engineering, Electrical Engineering, Information Technology, Telecommunications, or a related discipline. Minimum 12 years of experience in ICT, AV, and ELV systems implementation, operations, and maintenance. Experience supporting large venues, stadiums, convention centers, airports, hospitality facilities, or major events. Strong hands-on experience in ICT infrastructure, network infrastructure, structured cabling, AV systems, IPTV, broadcasting systems, public address (PA) systems, video conferencing solutions, CCTV, access control systems, and turnstile technologies. Experience coordinating technology support for large-scale events. Experience managing vendors and multiple stakeholders.<br>Certifications (Preferred)<br>PMP or PRINCE2ITIL Foundation CTS (Certified Technology Specialist) CCNA / CCNPRelevant AV, ELV, or ICT certifications<br>Required Skills<br>Venue Technology Operations ICT Infrastructure Management AV & ELV Systems Event Technology Delivery Stakeholder Management Incident Management Asset Management Vendor Management Technical Troubleshooting Project Coordination Communication & Leadership

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong>Location: Etqan Global Academy, Doha, Qatar</strong></p><br> <p>Nord Anglia Education is looking to recruit a Procurement Manager to join Etqan Global Academy in Doha, Qatar.</p><br> <p>We are looking for someone to lead and manage all procurement activities across the school, ensuring effective, compliant, and value-driven sourcing of goods and services that support operational excellence and high-quality learning environments.</p><br> <p>The role:</p><br> <p>We seek an individual to join as a Procurement Manager where your focus will be:</p><br> <ul> <li>Leading the development and execution of the school’s procurement strategy aligned with school and regional objectives</li> <li>Developing annual procurement plans in collaboration with the Operations Manager, SLT and Finance Manager</li> <li>Driving value-for-money initiatives through competitive sourcing, benchmarking, and strategic negotiation</li> <li>Leading tendering processes in line with governance standards</li> <li>Negotiating and managing commercial contracts and supplier agreements</li> <li>Ensuring compliance with local regulations, internal financial controls, and Nord Anglia policies</li> <li>Maintaining accurate procurement documentation to support audit and governance requirements</li> <li>Building strong supplier relationships and monitoring performance to minimise operational risk</li> <li>Partnering with internal stakeholders to ensure timely sourcing and delivery of resources and services</li> </ul> <p>The Successful Candidate will possess:</p><br> <ul> <li>Bachelor’s degree in Business, Supply Chain, Finance, or related discipline</li> <li>Professional procurement qualification (CIPS or equivalent preferred)</li> <li>Minimum 5+ years’ experience in procurement, supply chain, or commercial roles</li> <li>Strong negotiation and contract management skills</li> <li>Strong financial acumen and analytical capability</li> <li>Experience working within structured governance and compliance frameworks</li> <li>Understanding of Qatar procurement regulations (preferred)</li> <li>Experience within education, hospitality, or service-based environments (desirable)</li> </ul> <p>Please see full job description <strong>here.</strong></p><br> <p><strong><span>About Us</span></strong></p><br> <p><span>Nord Anglia Education is the world’s leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools.</span></p><br> <p><span>Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we’re at the forefront of educational thinking, while creating life-changing experiences for students.</span></p><br> <p><span>By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world’s leading premium schools group you will be joining an active network of like-minded people across the world.</span></p><br> <p><strong><span>To Apply</span></strong></p><br> <p><span>On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV.</span></p><br> <p><span>At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. </span></p><br> <p><span>We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics.</span></p><br> <p><span>Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position at Al Jazeera Media Network Head of Media Institute Operations will lead the AJMI Operations section within Network Operations, overseeing the operational, technical, and facility support services required for the successful delivery of Al Jazeera Media Institute training programmes, workshops, conferences, events, and media development initiatives. This position reports directly to the Director of Network Operations and is responsible for the strategic leadership and operational management of the institutes technical and operational functions. The role ensures the effective planning, delivery, and continuous improvement of operational services, technical support, facilities management, resource planning, and training operations. As the Head of Media Institutes Operations you will be accountable for maintaining a high-performing operational environment that enables the successful delivery of learning programmes, practical training, live productions, and special events, while ensuring operational excellence, service quality, compliance, and the efficient utilisation of people, facilities, and technical resources.</p><p>Key Responsibilities:</p><ul><li>Lead and manage the day-to-day operations of AJMI training facilities, studios, control rooms, editing suites, classrooms, theatres, and learning environments.</li><li>Ensure operational readiness and availability of technical systems, production facilities, training equipment, audiovisual systems, and event infrastructure.</li><li>Coordinate operational and technical support for media training programmes, workshops, practical exercises, simulations, and hands-on learning activities.</li><li>Support the delivery of training programmes covering television production, directing, journalism, camera operations, lighting, sound, editing, digital media, and related media disciplines.</li><li>Oversee operational support for conferences, seminars, forums, workshops, media summits, and special events hosted by AJMI.</li><li>Manage facility bookings, resource scheduling, and utilization planning to support training and operational requirements.</li><li>Coordinate technical support for live demonstrations, training productions, remote learning activities, and media development programmes.</li><li>Ensure effective operation and readiness of theatre facilities, video wall systems, presentation technologies, production equipment, and training platforms.</li><li>Coordinate with Engineering and Technology teams regarding maintenance, upgrades, lifecycle planning, fault resolution, and technical support activities.</li><li>Maintain operational documentation, equipment inventories, asset records, and facility utilization reports.</li><li>Identify and implement operational improvements that enhance training delivery support, service quality, resource utilization, and facility effectiveness.</li><li>Prepare operational performance, utilization, and service reports for management review.</li></ul><p>Other Responsibilities:</p><ul><li>Support strategic development initiatives and future expansion of AJMI facilities and services.</li><li>Participate in planning and delivery of major AJMI events, conferences, and special projects.</li><li>Contribute to technology evaluation, operational improvement, and service enhancement initiatives.</li><li>Support budgeting, procurement, and resource planning activities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor Degree in Media, Communications, Business Administration, Operations Management, Engineering, Data Analytics, or related field.</li><li>Postgraduate qualifications in a related field are preferred.</li><li>Minimum 10 years of professional experience in broadcast operations, media production support, training facilities management, technical operations, event operations, or related environments.</li><li>Minimum 3 years should have been in a leadership, standards, or supervisory role.</li></ul><p></p></section>

Division: Radiance Café<br><br>Job Description<br><br>Radiance Café, part of Sendian Group, is hiring a Coffee Shop Manager with experience in catering and event management. This role will focus on overseeing daily operations and driving growth through events and customer engagement.<br><br>Key Responsibilities<br><br>Manage daily operations, staff, and supplies. Develop and manage catering and event offerings to increase customer base. Ensure high standards of customer service and satisfaction.<br><br>Requirements<br><br>Experience in coffee shop or F&B management. Strong understanding of event planning and catering. Leadership skills and customer-focused approach.<br><br>How To Apply<br><br>Interested candidates should email their CV to careers@sendiangroup.com.

Job Title Area Operations Manager Department Operations Reports To General Manager Location Multi-site (Regional Travel Required) Employment Type Full-Time, Permanent Industry Hospitality, Fitness & Wellness ROLE PURPOSEThe Area Operations Manager is a senior leadership role responsible for overseeing the day-to-day operations of multiple fitness, wellness, and hospitality facilities within a designated region. The role drives operational excellence, ensures consistent guest and member experiences, delivers financial targets, and develops high-performing site teams. The Area Operations Manager acts as the primary link between individual venue management and the regional or executive leadership team.<br>KEY RESPONSIBILITIES1. Operational Leadership– Oversee daily operations across all sites within the portfolio, ensuring compliance with brand standards, health & safety regulations, and company policies.– Conduct regular site visits and operational audits to assess performance, identify improvement areas, and implement corrective actions.– Develop and maintain standard operating procedures (SOPs) across all venues.– Drive consistent, high-quality guest and member experiences across all locations.<br>2. Financial Performance & Commercial Management– Own the P&L for the area, driving revenue growth, managing costs, and achieving EBITDA targets.– Analyse monthly financial reports, KPIs, and membership data to identify trends and proactively address underperformance.– Develop and execute commercial strategies including membership sales, wellness programmes, personal training, and spa/F&B revenue where applicable.– Prepare and manage annual budgets and forecasts in collaboration with finance.<br>3. People Management & Development– Lead, coach, and develop a team of Site/Club Managers, fostering a culture of accountability, performance, and wellbeing.– Oversee recruitment, onboarding, and retention of key talent across all venues.– Conduct regular performance reviews and implement development plans for managers and key staff.– Identify training needs and collaborate with L&D to ensure teams are skilled, motivated, and aligned with brand values.<br>4. Guest & Member Experience– Champion a culture of exceptional member and guest service across all sites.– Monitor NPS scores, member satisfaction surveys, and online reviews, taking action to address feedback and improve ratings.– Resolve escalated member complaints and service failures promptly and professionally.– Implement initiatives to drive member retention, engagement, and community building.<br>5. Health, Safety & Compliance– Ensure all sites operate in full compliance with health, safety, and hygiene legislation, including fire safety, COSHH, and pool water quality standards where applicable.– Conduct regular H&S audits and ensure timely resolution of any identified risks or incidents.– Maintain up-to-date risk assessments, emergency procedures, and staff certifications across all venues.– Ensure compliance with data protection (GDPR) and relevant licensing requirements.<br>6. Strategic Planning & Projects– Contribute to the strategic planning process, providing operational insight and market intelligence.– Lead or support capital improvement projects, refurbishments, or new site openings within the area.– Identify and evaluate opportunities for operational efficiencies, technology adoption, and service innovation.– Collaborate cross-functionally with Sales, Marketing, HR, Finance, and Facilities teams.<br>QUALIFICATIONS & EXPERIENCEEssential– Minimum 5 years of management experience in the fitness, wellness, leisure, or hospitality sector.– Proven track record of managing multiple sites or departments simultaneously.– Demonstrated success in achieving commercial and operational targets (revenue, membership, NPS).– Strong people leadership and people development experience.– Solid understanding of P&L management, budgeting, and financial analysis.– Knowledge of health, safety, and compliance requirements in leisure/hospitality environments.<br>Desirable– Degree or professional qualification in Business, Leisure Management, Sports Science, Hospitality, or related field.– Experience with spa, wellness, or premium hospitality operations.– Familiarity with membership management systems (e.g., Jonas, Legend, Mindbody, or similar).– Previous experience managing refurbishment projects or new venue openings.– First Aid at Work certification; Pool Plant Operator qualification (advantageous). WHAT WE OFFER– Competitive salary and performance-based bonus scheme– Complimentary membership and wellness benefits across all group venues– Career development and progression opportunities within a growing organisation– Company vehicle or car allowance (role dependent)– Comprehensive health and wellbeing package– Collaborative, passion-driven team culture

Job Title Area Operations Manager Department Operations Reports To General Manager Location Multi-site (Regional Travel Required) Employment Type Full-Time, Permanent Industry Hospitality, Fitness & Wellness ROLE PURPOSEThe Area Operations Manager is a senior leadership role responsible for overseeing the day-to-day operations of multiple fitness, wellness, and hospitality facilities within a designated region. The role drives operational excellence, ensures consistent guest and member experiences, delivers financial targets, and develops high-performing site teams. The Area Operations Manager acts as the primary link between individual venue management and the regional or executive leadership team.<br>KEY RESPONSIBILITIES1. Operational Leadership– Oversee daily operations across all sites within the portfolio, ensuring compliance with brand standards, health & safety regulations, and company policies.– Conduct regular site visits and operational audits to assess performance, identify improvement areas, and implement corrective actions.– Develop and maintain standard operating procedures (SOPs) across all venues.– Drive consistent, high-quality guest and member experiences across all locations.<br>2. Financial Performance & Commercial Management– Own the P&L for the area, driving revenue growth, managing costs, and achieving EBITDA targets.– Analyse monthly financial reports, KPIs, and membership data to identify trends and proactively address underperformance.– Develop and execute commercial strategies including membership sales, wellness programmes, personal training, and spa/F&B revenue where applicable.– Prepare and manage annual budgets and forecasts in collaboration with finance.<br>3. People Management & Development– Lead, coach, and develop a team of Site/Club Managers, fostering a culture of accountability, performance, and wellbeing.– Oversee recruitment, onboarding, and retention of key talent across all venues.– Conduct regular performance reviews and implement development plans for managers and key staff.– Identify training needs and collaborate with L&D to ensure teams are skilled, motivated, and aligned with brand values.<br>4. Guest & Member Experience– Champion a culture of exceptional member and guest service across all sites.– Monitor NPS scores, member satisfaction surveys, and online reviews, taking action to address feedback and improve ratings.– Resolve escalated member complaints and service failures promptly and professionally.– Implement initiatives to drive member retention, engagement, and community building.<br>5. Health, Safety & Compliance– Ensure all sites operate in full compliance with health, safety, and hygiene legislation, including fire safety, COSHH, and pool water quality standards where applicable.– Conduct regular H&S audits and ensure timely resolution of any identified risks or incidents.– Maintain up-to-date risk assessments, emergency procedures, and staff certifications across all venues.– Ensure compliance with data protection (GDPR) and relevant licensing requirements.<br>6. Strategic Planning & Projects– Contribute to the strategic planning process, providing operational insight and market intelligence.– Lead or support capital improvement projects, refurbishments, or new site openings within the area.– Identify and evaluate opportunities for operational efficiencies, technology adoption, and service innovation.– Collaborate cross-functionally with Sales, Marketing, HR, Finance, and Facilities teams.<br>QUALIFICATIONS & EXPERIENCEEssential– Minimum 5 years of management experience in the fitness, wellness, leisure, or hospitality sector.– Proven track record of managing multiple sites or departments simultaneously.– Demonstrated success in achieving commercial and operational targets (revenue, membership, NPS).– Strong people leadership and people development experience.– Solid understanding of P&L management, budgeting, and financial analysis.– Knowledge of health, safety, and compliance requirements in leisure/hospitality environments.<br>Desirable– Degree or professional qualification in Business, Leisure Management, Sports Science, Hospitality, or related field.– Experience with spa, wellness, or premium hospitality operations.– Familiarity with membership management systems (e.g., Jonas, Legend, Mindbody, or similar).– Previous experience managing refurbishment projects or new venue openings.– First Aid at Work certification; Pool Plant Operator qualification (advantageous). WHAT WE OFFER– Competitive salary and performance-based bonus scheme– Complimentary membership and wellness benefits across all group venues– Career development and progression opportunities within a growing organisation– Company vehicle or car allowance (role dependent)– Comprehensive health and wellbeing package– Collaborative, passion-driven team culture

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As F&amp;B Service Manager you will lead the operations of F&amp;B Outlets. Your key duties and responsibilities will be to ensure profitable operations, achieve outlets business goals, accurately forecast business demands, work with management to develop &amp; execute the marketing plan, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a 'hands on' approach to motivate team members to excel.</p><p>You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Previous experience in a Food &amp; Beverage/Restaurant operations management role in a 5* Hotel </li><li>Passion for leadership and teamwork.</li><li>Eye for detail to achieve operational excellence.</li><li>Excellent guest service skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As F&amp;B Service Manager you will lead the operations of F&amp;B Outlets. Your key duties and responsibilities will be to ensure profitable operations, achieve outlets business goals, accurately forecast business demands, work with management to develop &amp; execute the marketing plan, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a 'hands on' approach to motivate team members to excel.</p><p>You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Previous experience in a Food &amp; Beverage/Restaurant operations management role in a 5* Hotel</li><li>Passion for leadership and teamwork.</li><li>Eye for detail to achieve operational excellence.</li><li>Excellent guest service skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b> Key Responsibilities</b></p> <p> Assist the Floor Manager in overseeing daily restaurant floor operations</p> <p> Supervise front-of-house staff including waiters, hosts, and service crew</p> <p> Ensure excellent customer service and guest satisfaction at all times</p> <p> Monitor staff performance, grooming, attendance, and discipline</p> <p> Handle guest complaints and resolve issues professionally</p> <p> Coordinate with kitchen and bar teams for smooth service flow</p> <p> Ensure proper table setup, cleanliness, and hygiene standards</p> <p> Support staff training, scheduling, and shift coordination</p> <p> Assist in achieving restaurant sales and operational targets</p> <p> Monitor inventory of service items and report shortages</p> <p> Ensure compliance with company policies, SOPs, and food safety standards</p> <p> Prepare shift reports and support management with daily operations</p> <p> </p> <p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Diploma or Degree in Hospitality Management or related field preferred</p> <p> 3 5 years of experience in restaurant or hospitality operations</p> <p> Previous supervisory experience in restaurants or caf s preferred</p> <p> Strong leadership and team management skills</p> <p> Excellent communication and customer service abilities</p> <p> Ability to work under pressure in a fast-paced environment</p> <p> Good problem-solving and conflict-resolution skills</p> <p> Familiarity with POS systems and restaurant operations</p><p></p></section>

Job Opportunity: Operations Manager, Catering & Hospitality Location: Doha, Qatar<br>About the Role We are looking for an experienced Operations Manager with a strong background in Catering and Hospitality to lead and optimize our operations in Qatar. The successful candidate will be responsible for driving operational excellence, profitability, customer satisfaction, team performance, and business growth across catering and hospitality services. <br>Lead and manage all catering, hospitality, and food service operations across multiple locations and client sites. Develop operational strategies that improve efficiency, productivity, profitability, and customer satisfaction. Establish and monitor Key Performance Indicators (KPIs) for all operational departments. Manage large scale catering contracts, corporate events, VIP functions, and special projects. Conduct regular operational audits to ensure compliance with company standards, client requirements, and local regulations. Identify new business opportunities and support the commercial team in preparing proposals, tenders, and contract negotiations. Ensure effective manpower planning, recruitment, succession planning, and workforce optimization. Coordinate mobilization and demobilization activities for new catering projects and contracts. Analyze financial performance and implement action plans to maximize revenue while controlling operational costs. Monitor supplier performance and negotiate with vendors to obtain the best quality products and services at competitive prices. Ensure compliance with Qatar Municipality, Ministry of Public Health, Civil Defense, HACCP, ISO, and food safety standards. Develop and implement business continuity plans and risk management procedures. Prepare and present monthly operational and financial reports to senior management. Promote a culture of safety, accountability, teamwork, innovation, and continuous improvement.<br>Preferred Candidate Profile• Proven leadership experience managing large catering and hospitality operations with 500+ employees.• Strong understanding of remote site catering, labor camps, and industrial catering.• Track record of successfully managing multimillion dollar catering contracts.• Strong financial acumen with experience in budgeting, forecasting, procurement, and contract management.• Ability to manage multiple projects and operations simultaneously in a fast paced environment.• Excellent problem solving, decision making, and crisis management skills.• Strong interpersonal and communication skills with the ability to engage clients, employees, and senior management.<br>Requirements Bachelor’s Degree. MBA preferred. Minimum 10 years of experience in Catering, Hospitality, or Food Services. Experience with ERP systems. Excellent leadership, stakeholder management, and communication skills.

Job Opportunity: Operations Manager, Catering & Hospitality Location: Doha, Qatar<br>About the Role We are looking for an experienced Operations Manager with a strong background in Catering and Hospitality to lead and optimize our operations in Qatar. The successful candidate will be responsible for driving operational excellence, profitability, customer satisfaction, team performance, and business growth across catering and hospitality services. <br>Lead and manage all catering, hospitality, and food service operations across multiple locations and client sites. Develop operational strategies that improve efficiency, productivity, profitability, and customer satisfaction. Establish and monitor Key Performance Indicators (KPIs) for all operational departments. Manage large scale catering contracts, corporate events, VIP functions, and special projects. Conduct regular operational audits to ensure compliance with company standards, client requirements, and local regulations. Identify new business opportunities and support the commercial team in preparing proposals, tenders, and contract negotiations. Ensure effective manpower planning, recruitment, succession planning, and workforce optimization. Coordinate mobilization and demobilization activities for new catering projects and contracts. Analyze financial performance and implement action plans to maximize revenue while controlling operational costs. Monitor supplier performance and negotiate with vendors to obtain the best quality products and services at competitive prices. Ensure compliance with Qatar Municipality, Ministry of Public Health, Civil Defense, HACCP, ISO, and food safety standards. Develop and implement business continuity plans and risk management procedures. Prepare and present monthly operational and financial reports to senior management. Promote a culture of safety, accountability, teamwork, innovation, and continuous improvement.<br>Preferred Candidate Profile• Proven leadership experience managing large catering and hospitality operations with 500+ employees.• Strong understanding of remote site catering, labor camps, and industrial catering.• Track record of successfully managing multimillion dollar catering contracts.• Strong financial acumen with experience in budgeting, forecasting, procurement, and contract management.• Ability to manage multiple projects and operations simultaneously in a fast paced environment.• Excellent problem solving, decision making, and crisis management skills.• Strong interpersonal and communication skills with the ability to engage clients, employees, and senior management.<br>Requirements Bachelor’s Degree. MBA preferred. Minimum 10 years of experience in Catering, Hospitality, or Food Services. Experience with ERP systems. Excellent leadership, stakeholder management, and communication skills.